2021 Scottish Parliament Manifesto - Dying, death and bereavement: Getting it right for all of Scotland - Marie Curie
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2021 Scottish Parliament Manifesto Dying, death and bereavement: Getting it right for all of Scotland
2021 Scottish Parliament Manifesto Contents Introduction 4 What is palliative care? 6 Health inequities and inequalities in palliative care 9 Community support networks 10 Place of care and death 13 Social care 15 Supporting digital 17 Family (informal) carer support 19 Grief and bereavement 20 Education and training 21 Welfare and benefits 22 References 26 3
2021 Scottish Parliament Manifesto Introduction I n Scotland in 2019/20, more than 58,100 The coronavirus pandemic has shown people died¹. Around 90% of those the distressing impact dying, death and (52,000) had a palliative care need in the bereavement can have on anyone at any final years, months, weeks, days and hours time. It has intensified the complexities of their life. Scotland’s ageing population associated with terminal illness for patients, means more and more people will be dying families and carers, which will affect many in the years to come, with Marie Curie people for years to come. The need to research suggesting up to 10,000 more identify people with a terminal illness who people dying every year with palliative care would benefit from palliative support as needs by 20402. More and more of those early as possible has never been greater. people will be dying in the community, with This will ensure the best possible quality nearly two-thirds of all deaths taking place of life. in care homes or people’s own homes3. Everyone will be affected by dying, death Many of those living with a terminal illness and bereavement at some stage of their will be supported by families, loved ones lives. Those who are dying have the right and neighbours, who provide them with to an end of life experience which reflects informal family care. There is a growing what’s most important to them. need to support these carers throughout Marie Curie is here for people living with their caring role and beyond, especially any terminal illness, their families and when the person being cared for has carers. We offer expert care, guidance and died. Every year, it can be estimated that support to help them make the most of the around 40,000-50,000 carers in Scotland time they have left. are bereaved4. In Scotland in 2019/20 Our fundraising, care and support services: 2 hospices 2 research leads posts We cared for 8,534 15 active research projects people with a terminal 31 local authorities supported illness by our nursing service 32 stores 100 fundraising groups We need to raise £250,000 175 people supported by our a week to support our volunteer Helper services services in Scotland 1,571 volunteers 1/3 of care and support is provided by gifts in Wills. 4
2021 Scottish Parliament Manifesto Our vision 2021-2025 We believe the next Scottish Government must work towards a Scotland where dying, death and bereavement is talked about openly, where people can plan and discuss their care and preferences, and everyone affected has the best possible end of life experience which reflects what is most important to them. Asks for the next Scottish b. Establishes a new national Palliative Government and End of Life Care Network linking key stakeholders with NHS Boards and Marie Curie is calling for the next Integration Authorities to identify Scottish Government to support dying, gaps in care, share good practice and death and bereavement in Scotland support innovation and learning. through three key asks: c. Works with all providers including 1. Appoint a new National Clinical the NHS, social care, the independent Lead for Palliative and End of Life Care and third sectors to ensure everyone for Scotland, who will be responsible gets the care they need and is working for overseeing a new national strategy to end inequities and inequality. that delivers place-based palliative d. Empowers and equips communities care in partnership with national to care for and support those facing and local stakeholders across public, dying, death and bereavement to private and third sectors. experience as high a quality of life 2. Introduce a national strategy as possible. for palliative and end of life care 3. Ensure all family and other carers taking a whole-system, public health get the support they need as they approach that: look after the person they are caring a. Sets out vision for care in all for, and appropriate bereavement settings including hospitals, hospices, and financial support when that care homes and people’s own homes. person dies. Dying, death and bereavement impacts everyone and every part of our life. All public policy including health and social care, welfare, housing, education and technology will interact with people living with a terminal illness or when someone is grieving. A whole-system approach to terminal illness should be adopted both nationally Kieran Dodds/Marie Curie and locally from Scottish Parliament and Government to NHS Boards, and Health and Social Care Partnerships, Local Government and Community Councils. 5
2021 Scottish Parliament Manifesto What is palliative care? W Dying in Scotland today e believe someone is terminally ill if they are diagnosed with a condition that will lead to their In 2018, more than 16,500 people died death. Depending on the condition this of cancer, more than 14,700 died of could be years, months, weeks or days. circulatory disease, more than 7,000 died of respiratory disease and more than 4,000 Those who are terminally ill can be died of dementia or Alzheimer’s6. supported with a palliative care approach. The aim of palliative care is to support a Figures below show where people died: person to have a good quality of life – this includes being as well and active as possible 6% of people 6% in the time they have left. It can involve: died in hospice 25% • managing physical symptoms such 28% 25% of people died at home as pain 48% of people • emotional, spiritual and psychological died in hospital support 21 % of people • social care, including help with things like 48% died in a care washing, dressing or eating home • support for family and friends. A person can receive palliative care at any There are still misconceptions about stage of their illness. It can be delivered palliative care, with it often being alongside treatments, therapies and associated with people dying of cancer, medicines aimed at controlling the illness, but it supports a person with any terminal such as chemotherapy or radiotherapy. condition including dementia, frailty, heart Palliative care can be provided in different disease. Many people will die with multiple places, including in a person’s home, in health conditionsii. hospital, in a care home or nursing home, Currently, not everyone gets the support and in a hospice. It can be delivered they need – one third of Scots with terminal by general health and social care conditions die without an anticipatory professionals, such as GPs, District Nurses care plan in place, meaning they could be and social care teams, as part of the day- dying without some or any of the support to-day care they provide. A person may also they need7. Research carried out by the receive support from specialist palliative London School of Economics in 2015 also care professionals who might be involved in suggested a significant number of people managing more complex care needs. They who need specialist palliative care were not will often work in partnership with other accessing it . professionals to provide co-ordinated and We know that many groups of people face personalised care5. difficulties accessing the care they need. The disease a person is dying from can increase or decrease the chance a person has of accessing palliative care services. Those with cancer are far more likely to get the care they need compared to those with other conditions, particularly those with organ failure8. 6
2021 Scottish Parliament Manifesto The inverse care law applies in palliative Data from the National Records for care as it does in almost every other Scotland has already started to show a shift aspect of life9. Minority, deprived and rural in care to the community is increasing, communities are all far less likely to get the with more and more people dying at help they need as they approach the end home or at their care home. There has also of their lives10. We also know the majority been a steady increase in recent years in of these groups are less likely to ask for the amount of time people spend in the help, and existing research has shown that community in their last six months of life15. this acts as a significant barrier for early During the recent COVID-19 pandemic identification and engagement with those there has also been a significant and who would benefit from palliative and end substantial increase in the number of of life care11. people dying at home. There were 4,000 The impact of people not getting the care more deaths at home in 2020 than in they need when they die is devastating previous years, with 1,500 more people for them and can also have a significant dying at home with cancer, nearly 1,000 effect in the wider health and social more heart disease and circulatory-related care system. There is a growing body of deaths, and increases in dementia and evidence that shows that investing in respiratory-related deaths at home. This palliative care services in the community has largely been driven by the need to can increase efficiencies and reduce free up hospital beds for patients with costs in the wider health and social care coronavirus. If this trend continues, then it system, perhaps leading to significant is important to make sure these people are savings12. More research is needed to better properly supported with all the care and understand this. support they and their carers need as they approach the end of life. Dying in Scotland in 2040 The next Scottish Government will see Marie Curie research suggests that between these changes accelerate toward the 2017 and 2040, Scotland will see a 14% 2040 projections. increase in deaths, rising from 57,870 to We need to see action now, to ensure that a predicted 65,756 in 2040. Research we can meet this challenge and ensure that suggests that up to 95% of those people who are dying and approaching the deaths are likely to require a palliative end of their lives have the best possible care approach – this means nearly experience, and for that experience to 10,000 more people dying who will reflect what is most important to them. need a palliative approach in Scotland It is the duty of the next Scottish every year13. Government to meet this challenge and Trends in place of death show that by 2040, ensure that we get it right for every person up to two-thirds of people in Scotland at end of life. are likely to die in a community setting, including their own homes, care homes and hospices, with hospital deaths accounting for 34% (down from 50% in 2017)14. The same research also suggests that without investment in social care services this will not be possible. 7
2021 Scottish Parliament Manifesto Being identified for and The Scottish Government committed accessing palliative care to everyone who needs palliative care having access to it by 2021, including a One of the biggest challenges facing commitment to ensuring that everyone people who are diagnosed with a terminal who needs an Anticipatory Care Plan will illness is being able to access the care and have one. Evidence currently suggests that support they need. A lot of people who Scotland is short of meeting this ambition miss out on some or all of the care they and more must be done to ensure that need is because they are not identified people who would benefit from an ACP for a palliative approach and never have a have the opportunity to get one. chance to discuss with health and social • Every person diagnosed with a terminal care practitioners or their family the kind illness should be given the opportunity of support they need, their wishes and how to have and discuss an Anticipatory they would like to spend the time they Care Plan, which can be read, updated have left. and easily shared electronically We believe a palliative approach should be by anyone responsible for that introduced as early as possible following person’s care. a terminal diagnosis or very serious illness • The urgent roll-out of the National where the possibility of it progressing to Digital Platform to facilitate accessible, a terminal condition is high. A palliative easy exchange of ACPs between all approach can be introduced while a person care providers, with appropriate digital is still receiving curative treatment and can training for health and social care often complement that care, so it does not workforces. Patients and carers, where need to be a choice between approaches. appropriate, should also be able to An Anticipatory Care Plan (ACP) can allow access ACPs. patients and healthcare teams to discuss treatments and care options, as well as preferences such as place of care and where “Until I had personally had a person would prefer to die. It also allows a to be involved in meetings to social and spiritual preferences and wishes to be captured and acted on, as well as help discuss care for my gran, I had identify any carers. no idea that there were so many Having an ACP in place can reduce the requirements, so many forms 69% amount of time a person spends in or that the waiting times for Currently, only hospital, including reducing the number of 69% of people unnecessary hospital admissions, reduce assessments could be so long. I with a terminal illness have an the likelihood of having to go to A&E, and think that if people had a better electronic care make it more likely that a person will die in plan in place in their preferred place of choice. understanding of what might Scotland Currently, only 69% of people with a happen then they would take terminal illness have an electronic care steps to prepare and make sure plan in place in Scotland16; with those with their loved ones won’t be faced terminal cancer more likely to have one than those with other conditions. This rate with worry over what is the right has been improving, but we need to see thing to do.” everyone with a terminal illness be given the opportunity to develop an ACP. Marie Curie staff member 8
2021 Scottish Parliament Manifesto Health inequities and inequalities in palliative care More must also be done to tackle Ethnically diverse groups inequalities and inequities in access to • Marie Curie research has shown that palliative and end of life care. There are many from ethnically diverse groups many groups and populations that struggle including Black, Asian and other minority to access vital health and social care groups are not accessing palliative care services, including palliative care. These and, when they do, palliative care delivery include rural communities, ethnic and is not always sensitive to their different socially deprived groups, gypsy and traveller needs, particularly around culture and communities, LGBTQ+, women, older religion18. people and people with learning disabilities. LGBTQ+ A lack of knowledge about palliative and end of life care options, and a reluctance to • One in six LGBTQ+ people are engage with palliative and end of life care discriminated against using public services are long-standing issues which services including palliative care, and significantly impact palliative and end of life half of LGBTQ+ people expect to be experiences for these groups. discriminated against. This can mean LGBTQ+ people delay accessing the Local statutory services for minority groups health and social care services they need, are often under-resourced and work in making the process seem overwhelming, silos, meaning a large proportion of people particularly at the end of life when they in these groups fall between the cracks are most vulnerable19. and are let down by unnecessarily complex systems. Existing research has shown that Older people fear of discrimination, a lack of knowledge • Older people are much less likely to get about palliative and end of life care, and the palliative care they need at end of not knowing where to find support can also life compared to younger age groups, cause poor engagement with specialist primarily because their condition and care providers. prognosis can be seen as a normal part Gender inequalities of dying. They often have unmet pain needs as a result of this and struggle to • International research exploring gender access palliative care specialists who can and palliative care has shown that co-ordinate services for them, such as women face significantly more barriers Clinical Nurse Specialists20. in accessing the palliative and end of life support they need, primarily as a • We are calling for the Scottish result of different social circumstances Government’s Ministerial Task Force on and existing gender stereotypes around Health Inequalities to include a specific care giving, among others17. There is focus on palliative and end of life care significant evidence gap for this group in to ensure everyone has equal access to Scotland, which must be explored. the palliative support they need. 9
2021 Scottish Parliament Manifesto Talking about dying, death We believe that initiatives like this need and bereavement greater support and investment and that the Scottish Government should take more Dying and death remains a taboo subject of a role in leading this national debate. in the general population. Palliative care • The Scottish Government should lead still carries with it an association with crisis a national public health discussion intervention and/or imminent death, which around dying, death and bereavement. means the benefits of early engagement are often not fully understood or taken • The Scottish Government must better advantage of, or missed altogether. support existing resources and invest in new ones to help everyone affected Many organisations and movements, such by terminal illness feel equipped to as the Good Life, Good Death, Good Grief manage issues relating to dying, death alliance, have tried to encourage a more and bereavement in addition to well- open society willing to talk about these signposted and accessible physical, subjects, but more needs to be done. emotional and spiritual support. Marie Curie supports Good Life, Good Death, Good Grief’s End of life Aid Skills for Everyone (EASE) resource, which has been designed to enable people to be more comfortable and confident in issues they face around dying, death and bereavement. Community support networks Local community networks, including identified and will be supported in the faith groups, can provide a vital source coming years. of support for terminally ill people, their There is undoubtedly potential to harness families and carers. the resource, compassion and dedication Compassionate Community initiatives, of communities more deliberately and such as Compassionate Inverclyde, which efficiently than is currently the case. was established by Ardgowan Hospice in The pandemic has shown how quickly 2016, help provide information, support community initiatives can be mobilised and and day-to-day respite for informal carers the difference this can make for the most to cope with the pressures and implications vulnerable. of caring for a terminally ill person at home, • We are calling for the establishment as well as a release for patients themselves. of a Compassionate Communities This is especially important, given a Network across all Integration projected two-thirds of people will die in Authorities, with identified resource community-based settings by 2040. to support capacity building in The Truacanta Project which is run by communities. the Scottish Partnership for Palliative • Empower and train volunteers to help Care (SPPC) was set up to support local bridge statutory and non-statutory communities across Scotland interested support and act as an early-warning in taking community action to improve system to health and social care teams people’s experiences of dying, death, loss as needs of those affected by terminal and care. A number of projects have been illness change. 10
2021 Scottish Parliament Manifesto Integration of health and uncertainties around long-term planning social care and sustainability as a result of short-term contracts, as well as reduced financial The health and social care system is still support from statutory partners, but greater less integrated than was intended when expectation on delivery. the Public Bodies Act was passed. The third There is a recognition and understanding sector plays a key role in integrated services that the third sector and statutory sources but is not seen as an equal partner and is will both have fewer financial resources in often not included in early conversations the future, highlighting a need for greater with Integration Authorities regarding the collaborative working and innovation with strategic planning and commissioning of all key stakeholders to ensure successful palliative care services. outcomes for communities. This will be Marie Curie is the largest third sector even more crucial following the impact provider of palliative care services for of coronavirus. However, this can only be adults in Scotland, as well as being the achieved if there are sustainable funding leading charitable funder of palliative and models for the third sector, especially end of life care research. The third sector those commissioned by statutory bodies to has the expertise, knowledge and skills deliver services. that should be engaged with far sooner in • We are calling for a commitment to commissioning and planning processes of innovation and sustainable funding integration authorities. by the Scottish Government with • The third sector must be included as minimum three-year contracts voting members of all Integration between the third sector and Authorities in Scotland. statutory partners. Many third sector organisations are • Commissioners to take a strategic, commissioned and expected to deliver whole-system approach to developing vital health and social care services services focused on outcomes and to local communities, yet many third needs of terminally ill people in sector organisations struggle to secure communities. financial continuity. This can include Layton Thompson/Marie Curie 11
2021 Scottish Parliament Manifesto Place of care and death Data from National Records Scotland Hospitals (NRS), has shown a significant shift in place A third of patients in Scottish hospitals of death from hospitals to communities are in their last year of life and 10% die on during the pandemic for the vast majority their current admission22. We know that of non-coronavirus patients over the last many of these people miss out on the care eight months21. There has been an increase and support they need when they become in cancer deaths at home, with 1,500 more terminally ill, are approaching the end of deaths than average during this period. life, and when they die. In 2017/18, 26,917 Dementia deaths have seen an increase people in Scotland died in a hospital (47% in both care home and home settings, of all people). and there have been nearly 800 extra respiratory deaths at home. There has been While there are examples of good practice a significant reduction in hospital deaths for of palliative and end of life care being people dying of non-coronavirus conditions identified and delivered through acute at the same time. In normal times, dying at settings, many hospitals are still not home is where the majority of patients tell identifying enough patients who could us they want to be, therefore we believe this benefit from palliative care. Challenges shift could be a positive development. for this include; IT barriers, failing to meet specialist palliative and end of life care There have been innovations and service staffing levels, training and education and a responses to meet this shift. However, there ‘treat and cure’ ethos23. are serious concerns that many terminally ill people and their carers will not have As a result, these patients miss out on received the care they needed at home the end of life support they need and during the pandemic. This will include are entitled to24 and this is likely to have accessing health and social care services, as worsened during the coronavirus pandemic well as community support. In some cases, from hospitals being under intense this may have meant patients dying without pressure. The impact on patients who proper pain or symptom management, with have missed out on this palliative and end family carers overwhelmed by the demands of life support in hospitals will have been of caring, and struggling with grief and distressing, but equally for their families bereavement following the death of the who have had to grieve for their loss in cared-for person. much more isolating circumstances due to the pandemic. • Research and evidence should be carried out to understand the • Scottish policy and any new palliative experience of terminally ill people and care strategy must actively support their carers during the pandemic, to palliative care in acute settings. ensure that good practice is identified, • A full range of recommendations for lessons are learned, and additional supporting palliative care in acute support and resources are put in place settings can be found in Marie Curie to ensure that people get the care they and the University of Glasgow’s report, need to maintain this shift of care into Past, present and future caring for those the community. approaching the end of life in Scottish Hospitals, which was published in 2020. 12
2021 Scottish Parliament Manifesto Unscheduled care • We are calling for more investment The complexity of terminal conditions and development of primary care means unscheduled and out-of-hours unscheduled services and NHS 24 to care (telephone advice, primary care, maximise their potential to provide ambulances, emergency departments cost-effective unscheduled care for and hospital admissions) is heavily relied people approaching end of life. on to support those affected by terminal • Enhanced data recording and analysis illness, particularly in the final year of life, systems at GP practice, board and as conditions worsen and become more national level to improve reliable unpredictable, with those affected often at identification of people with palliative breaking point. care needs and coordination of their care. University of Edinburgh research, funded by Marie Curie and The Chief Scientist’s Office for Scotland, has shown that more than 90% of people in Scotland used unscheduled care five times on average in the last year of life and 34% of all unscheduled care interaction happened in the final month of life25. Much of this support has been used by terminally people with multiple health conditions who have unidentified or unmet palliative care needs in the community and inadequate support for informal carers. The total cost of unscheduled NHS care for people in Scotland for people in their last year of life was nearly £190 million, of which only 3.9% was for provision of primary care services. Innovating care models to better support palliative care delivery in communities could reduce unscheduled care costs, as well as help the majority of terminally ill people to die in their place of choice. Ambulance £22m Admissions A&E £150mours £10m GP OOH NHS 24 £4m £3m 13
2021 Scottish Parliament Manifesto Homelessness In Scotland in 2018, there were an People experiencing homelessness are estimated 195 homeless deaths, a 19% often denied the right to die well with increase on the estimate of 164 in 201729. dignity and face staggering levels of health Scotland had the highest rate of homeless inequalities, as well as being unable to deaths in all GB countries in 2018 per access palliative and end of life care when million population (35.9); this was more they need it; we also know these groups are than double that of England (16.8) and less likely to ask for help. Wales (14.5). Over half of those deaths in 2018 (53%) were drug related and 8% were Many of those experiencing homelessness alcohol related. have tri-morbidities consisting of a physical condition, mental health issue and This data30 suggests that a significant alcohol/substance dependency which has number of people experiencing a significant impact on quality of life and homelessness will have died with a life expectancy26 – in Scotland in 2018, the palliative care need but there is no mean age at death was 43 for women and indication if, or when, they will have 44 for men27. received any specialist or generalist palliative and end of life support. End of life care wishes also remain poorly understood for people experiencing • The Scottish Government should fully homelessness, though research has shown implement the Homelessness and a fear of needing care and losing control, Palliative Care Action Plan published fear of dying alone, fear of being forgotten by Marie Curie in 2021. and spiritual and practical concerns as common concerns of homeless people at end of life28. Similar to the general 195 population, not having early conversations about end of life care wishes in partnership with health and social care practitioners and family/support networks (anticipatory homeless care planning) can result in a more distressing end of life experience. deaths In Scotland in 2018, there were an estimated 195 homeless deaths, a 19% increase on the estimate of 164 in 2017. In Scotland in 2018, the mean age at death was 43 for women and 44 for men 14
2021 Scottish Parliament Manifesto Social care S ocial care is an essential part of the but concluded that such a shift in care care and support that terminally ill would not be possible without significant people receive, helping them to live investment in social care. as well as possible right up until their death. Marie Curie supports the Scottish Social care can be provided in a person’s Government’s recent announcement own home or through a care home. regarding establishing a National Care It can help those who are terminally ill to Service in Scotland. We believe that this remain at home for as long as possible, should be an early priority of the new if that is their wish, through providing Scottish Government. Alongside colleagues tailored, day-to-day support. Social care in MND Scotland, Hospice UK and Sue teams often work in partnership with Ryder, we have identified the following key specialist palliative care providers, such as issues which we believe any new national Marie Curie, to deliver that care. service should address to support those living with a terminal illness: 1. Anticipatory Care Planning: In 2019/20, 88.6% of people in Anticipatory Care Plans are developed Scotland spent their last six months of as early as possible, and are reviewed life either at home or in a community regularly, to support early intervention setting, with 11.4% spending that time and a proactive care approach to meeting in hospital. This is equivalent to an people’s changing social care needs. average of 21 days in hospital in the six months prior to death31. 2. Partnership working: Effective Over the past 10 years, the partnership working, information sharing percentage of time spent at home or and care co-ordination across statutory, in a community setting in the last six voluntary and independent agencies months of life has gradually increased in health and social care to support the from 85.7% in 2010/11 to 88.6% in strategic planning, commissioning and 2019/2032. delivery of responsive services that meet people’s social care needs. However, long-standing fundamental 3. Workforce: The social care workforce issues in social care in Scotland, including is supported and valued with sufficient a lack of sustained financial support, numbers of staff in the right place with workforce challenges and compromised the right skills and training to meet the systems, have been exacerbated by the dynamic social care needs of people with coronavirus pandemic. When combined terminal or life-shortening conditions. with a sudden shift towards community 4. Commissioning: The commissioning deaths since March 2020, coronavirus has and contracting of social care support significantly impacted the care terminally services to have an agile response to the ill people receive and placed already changing social care needs of people with exhausted workforces under further terminal or life shortening conditions. intense pressure. 5. Care packages: People with terminal Before coronavirus, Marie Curie research or life shortening conditions are assessed projected that by 2040 two-thirds of for social care packages swiftly and receive people will die in community settings their full assessed care package without 15
2021 Scottish Parliament Manifesto delay. These care packages should also In some cases, necessary care is simply include regular carers, flexibility of visiting not available, and people wait for an times and longer visits. unacceptably long time to be issued with 6. Self-directed support: People with independence or mobility aids or for care terminal or life shortening conditions are packages to be arranged. Not only do these supported to access the full range of self- factors contribute to people having to stay directed support options, if they wish to, longer in hospital or hospice settings than including allowing family members to be is necessary, but they can contribute to a paid to care, where appropriate. worsening of a person’s physical, mental or personal situation. 7. Carers: Informal and family carers of people with terminal or life-shortening • There must be a much more rapid conditions are fully supported during and response for aids and adaptations for after the caring period, including respite those with a terminal illness. and bereavement support. This should Wellbeing has been a long-standing issue include recognising the financial impact in social care workforces, even before of caring, particularly where many have coronavirus. There is often limited support to reduce working hours or give up their available to staff to ensure they can address jobs altogether. mental health concerns and issues, and this can lead to staff becoming exhausted, Among these issues, there are a number extended sickness absences or even their of specifics that we believe need to be departure from social care. addressed. A large proportion of social care models/frameworks are rigidly confined to • Accessible emotional support must be time and task, meaning carers are unable to available to all care providers which is provide the full extent of care patients may proactively signposted through Health require (usually more complex for palliative and Social Care Partnerships and or end of life care service users) because statutory bodies to support social care they only have 15-minute slots per patient. staff with their mental health, grief This can have a domino effect throughout and bereavement. the day and cause extensive overtime, much of which is unpaid. • We are calling for 15-minute time and task models to be banned and replaced by a strategic commissioning approach which has person-centred outcomes at the heart of delivery. • The Real Living Wage per hour for social care staff should be extended to include overtime. Greater investment and support in such approaches and in organisations delivering these services, such as Marie Curie, who could work in partnership with social care services would improve patient outcomes and potentially relieve pressure on social care services. 16
2021 Scottish Parliament Manifesto Supporting digital T echnology has helped innovate Technology should support patient-centred palliative and end of life care care for terminally ill people through a services during the coronavirus blended approach with face-to-face pandemic, allowing a continuity of care appointments and enable those working and communication between terminally with patients to have the most up-to-date ill patients, their families and carers and information about that care and be able to health and social care teams. provide appropriate input. Remote consultations have become a • The Scottish Government must pivotal, day-to-day part of health and social continue to invest in national digital care services as a result of coronavirus. health innovations to sustain remote While they will never replace face-to- consultations and enable all those face appointments, it is important that supporting terminally illness patients, technology’s role in the future of palliative and patients themselves, to easily and end of life care is mapped out to access digital records which can be complement existing services. updated by anyone responsible for that Marie Curie research into the effect of person’s care. digital health consultations on our hospice teams, patients and their families during While technology has been a lifeline coronavirus has shown: to many, especially throughout the pandemic, there is still a high prevalence of digital exclusion. Minority groups, Benefits: including ethnically diverse, the elderly • An increase in patient choice in and low-income households, in addition how they want to access palliative to rural communities which have limited care services. or no access to digital devices and/or connectivity, makes establishing and • More flexible carer support making maintaining engagement with palliative clinical advice easily accessible for care services significantly more complex. those caring for someone with a It has also led to high levels of isolation terminal illness. and loneliness. • New modes of service delivery. Challenges: • With relationship building on first “Most of my clients do not assessment. have access to technology or • Patient/carer communication difficulties. don’t know how to use it and, • Advanced Care Planning where especially during lockdown, this an early relationship had not has made them very isolated and been established. has impacted heavily on their mental health. Better access to technology is needed and help with using it.” Marie Curie Nurse 17
2021 Scottish Parliament Manifesto Philip Hardman/Marie Curie Marie Curie research indicates that While digital training/skills and connectivity telephone consultations have been is vital, there needs to be greater the preferred option of our patients recognition of issues with access to devices throughout the pandemic, which may be as well as education and upskilling. due to patients not having the appropriate • As part of the suggested technology to facilitate video consultations Compassionate Community at home, nervousness about the ease Network initiative, funding should of using video consultations or feeling be specifically allocated to support uncomfortable on camera. outreach and engagement with • As part of the Scottish Government’s minority groups to ensure they can investment in digital health, training engage with the palliative and end of must be included for using digital life support they need. systems and devices to upskill health and social care workforces, terminally ill patients and their families to increase user confidence. 18
2021 Scottish Parliament Manifesto Family (informal) carer support T he role of family carers in a person’s more and more carers and families have palliative and end of life care is needed support. crucial in helping terminally ill people • Carers need to be identified by health get the day-to-day support they need for a and social care professionals and good quality of life. But support for family then referred for support where carers themselves is often overlooked and appropriate, including for an Adult needs to be more greatly recognised33. Carer Support Plan (ACSP) or Young Identifying informal carers to ensure they Carers Statement (YCS). For those receive the support they are entitled to can caring for someone with a terminal often be difficult and must be improved, as illness it will be important that this many informal carers do not self-identify as support is prioritised and fast-tracked carers or get picked up by formal services to avoid a breakdown in care40. and therefore miss out on support and Carers should be able to access respite benefits they may be eligible for. care when needed, as well as information Family carer breakdown is the most likely and peer support through carers’ centres, factor in a person with a terminal illness and others, to enable them to continue to being admitted to a hospital, hospice or a provide care to the person they are looking care home34. Having a live-in carer is also after and maintain their own wellbeing. the single most important factor in whether This is especially important given the recent someone is able to die at home or not35. shift from hospital to community deaths, as well as the projected increase to two- It has been estimated that an additional thirds of people dying in community-based 400,000 people took on unpaid caring settings by 2040. roles during the first COVID 19 lock down due to health and social care restrictions, Marie Curie’s report Life after death: taking the total number of unpaid carers supporting carers after bereavement, in in Scotland to around one million36. Before partnership with Reform Scotland and Sue coronavirus, the estimated value of unpaid Ryder, calls for more recognition of the care work in Scotland is £36 billion37. impact of death on the carer and the effect on the carer’s physical and mental health, Unpaid care in Scotland over the course their relationships, their ability to work and of the pandemic to date has been their finances: valued at £10.9 billion38 and 3 in 5 of us will become carers at some point in • A new Carers (Bereavement Support) our lives39. (Scotland) Bill should be introduced early in the next Parliament to provide Evidence from Marie Curie services working support plans for carers following the during the early part of the pandemic end of their caring role. found that many people with family carers were slow to engage with services and • A new fund should be allocated to often much later at crisis point which support training and education for caused further challenges. carers returning to work/seeking employment. Latterly, with the greater shift in care into • A new Post-Caring Support Payment the community and people’s own homes. should be created to help carers Marie Curie’s nursing and community struggling financially following the end services have been in considerable of their caring role. demand and stretched to capacity, as 19
2021 Scottish Parliament Manifesto Grief and bereavement W hen you lose a loved one, sadness where lockdown regulations significantly and grief can make dealing restricted hospital, hospice and care home with everyday life a challenge. visiting which caused distress to patients, It can be hard to concentrate and make families and carers and resulted in a lonelier simple decisions. end of life experience for many. People experience grief and bereavement Coronavirus regulations also influenced at different stages and in different ways, how people were able to grieve for their in some cases even starting before the loss, which often were in much more person has died. Grief can also continue for isolating environments and will have a extended periods after someone has died. lasting physical and emotional impact. While the pandemic has acted as a catalyst We also know that minority groups are less to improve some support being offered, it likely to ask for help, and usually experience previously has not been well recognised or more complicated grief as a result of social available for people who have experienced circumstances than the general population a bereavement; this also includes health which has been exacerbated during and social care professionals. the pandemic. The impact on families can be equally as • Marie Curie supports the Bereavement damaging, with a significant increase in Charter for Scotland which champions levels of grief and bereavement, as well as everyone’s right to access the support more complicated grief, being recorded they need following a bereavement; for those whose family members did not which will be different for each person. get the palliative support they needed. This has been exacerbated by coronavirus, Philip Hardman/Marie Curie 20
2021 Scottish Parliament Manifesto Education and training T raining is a vital element of • There must be a flexible, ongoing professional development, palliative and end of life care knowledge and experience education programme established building but many health and social care which reflects a blend of face-to- professionals face significant challenges face and digital learning to provide accessing and undertaking palliative and better training for everyone delivering end of life care training. This can result in palliative care including families and (early) referral opportunities being missed informal carers. due to lack of knowledge, and terminally ill Within our education system for young patients missing out on the care they need. people, there is a wide spectrum of A Palliative and End of Life Care willingness and capability in teachers Education and Training Framework by and staff to talk about dying, death and NHS Education for Scotland (NES) and the bereavement in schools, colleges and Scottish Social Services Council (SSSC) to universities, yet we are still producing a support health and social care professionals younger generation who are not equipped has been developed, but it is unknown to be able to handle bereavement, or even how workforces are performing against the to talk about it. The education system must framework’s principles and what structure build resilience and support by working is in place (if any) to ensure consistent to remove taboos around dying, death training delivery. and bereavement. Currently, we understand that much of the • The Curriculum for Excellence should social care workforce does not currently be reviewed to ensure that talking have palliative and end of life care training, about dying, death and bereavement yet is expected to deliver it for patients at is a key component and that teachers home and in care homes. across Scotland have the resources and support to engage students in open • We are calling for a review of health conversations and discussions about and social care workforces against these issues. the NES/SSSC and Palliative and End of Life Care Framework to understand current care delivery and areas for improvement. • The introduction of mandatory palliative and end life care training for all health and social care staff working with terminally ill people to ensure high, consistent standards of care. Resource is one of the main obstacles for being unable to release staff for palliative and end of life education and training, which has been exacerbated through the coronavirus pandemic by additional demands on acute settings, primary care and social care. 21
2021 Scottish Parliament Manifesto Welfare and benefits T he financial impact of terminal illness • Extend eligibility for the Carer’s on the person affected and their Allowance and Carer’s Allowance family is often significant. Terminal Supplement for up to six months after conditions require a range of support at all the person’s caring role comes to an levels, especially as they advance, which end (from the current eight weeks). many people are unable to fund themselves Any replacement to Carer’s Allowance independently. introduced by the next Scottish Easy access to benefits is paramount Government must continue for at least for terminally ill people, their families six months after the death of the cared and carers to enable them to have as for person. high quality of life as possible. But many There has been some progress in helping people affected by terminal illness do terminally ill people access benefits more not apply for benefits because they do quickly and easily. In 2018, Marie Curie not know what they are entitled to, they and MND Scotland successfully led the do not think they will be eligible, there is campaign for the Social Security (Scotland) a stigma associated with claiming some Bill to include a legal definition of terminal benefits and people can be put off by long illness that was based on clinical judgement application processes. and not one that included timescales, We know that in many cases people as currently used by the DWP, to support affected by terminal illness can be eligible decision-making for those applying for for more than one benefit. benefits through the Special Rules. This also means doctors and nurses can express this • We are calling for a simple online clinical judgement to enable the quickest application form to be created to response possible. support applications for multiple benefits to minimise time spent However, it will create a two-tier system in completing forms and provide a better Scotland upon its introduction in 2021 – experience for those applying for as Universal Credit and Employment and multiple benefits. Support Allowance will remain reserved to Westminster. • Easy to read materials should be distributed to accessible locations This could mean that potentially, a person to ensure essential information is in Scotland may be able to access fast available to help everyone affected by tracked disability benefits but be denied terminal illness understand what they the same if applying for Universal Credit. It are entitled to and how to claim it. will require doctors to use two very different As outlined above, informal family carers definitions and potentially reach two face considerable financial pressures, both different conclusions for a person who is during their caring and following the end of terminally ill and wishing to access benefits the caring role, particularly when the cared under the special rules for terminal illness. for person has died. We believe that carers It will also require doctors and nurses to should be better supported financially, use two forms, and work with two social particularly following a bereavement. security agencies. 22
2021 Scottish Parliament Manifesto • Marie Curie and our partners are reduction of hours or may have even lost calling for the UK Government to adopt their job. Many may also have been unable the Scottish Government’s definition of to return to work as the terminal condition terminal illness for all benefits, which of the person they are caring for may will not only lead to a fairer system, have deteriorated further throughout the but will prevent a two-tier system pandemic requiring greater care, which in Scotland. they have been unable to access. The current economic climate and • The Scottish Government should fund recession caused by coronavirus has further research to understand what created even greater financial pressures impact the pandemic has had on those and reliance on social security for some caring for someone with a terminal terminally ill people, their families and illness at home, and subsequently carers. Carers who were working pre- help inform the role of Scottish Social pandemic may not have been able to Security in coronavirus recovery throughout the coronavirus pandemic and beyond. due to being on furlough, have seen a 23
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