2021-22 FINANCIAL AID, PAYMENT & BILLING POLICIES
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2021-22 FINANCIAL AID, PAYMENT & BILLING POLICIES Columbia College Chicago is committed to helping Central will not discuss specific academic information, students finance their education. The purpose of this such as grades, with any individual except the student. document is to ensure that you have a successful Per Columbia’s FERPA policy, upon written request to registration and financial experience at Columbia by the Office of the Registrar, a student may inspect and providing important information related to our financial review their education records. Please send any such aid, payment, and billing policies for the 2021-22 request to registrar@colum.edu, or to the Office of the academic year. A link to this document is sent to all Registrar, Columbia College Chicago, 600 S. Michigan enrolled students every semester. Avenue, Chicago, IL 60605. CONTACT INFORMATION COLUMBIA CENTRAL DOCUMENTATION POLICY The preferred method of document submission is You can call our toll-free consultation line at 312-369- electronic forms. Students and families may submit 7140 or connect with us on live chat Monday through documents via electronic document submission, fax, or Thursday from 8:00 a.m. – 6:00 p.m. and Friday from mail. 8:00 a.m. – 5:00 p.m. central time. The Columbia Central Student Center, which is by Columbia Central encourages all students and families appointment only, is open at 600 S. Michigan Ave., Suite to keep copies of original documentation submitted to 303, Monday through Friday from 9:00 a.m. – 5:00 p.m. our office. Generally, Columbia Central will not release central time. If you would like to meet with a Columbia previously submitted documentation, such as tax forms Central Counselor by phone or in person, please or court records, to a student or family. Columbia Central complete the request form on our Contact Us page. does not release copies of immunization documents submitted to the college under any circumstances. COMMUNICATION POLICY For additional information regarding our document Most communication from Columbia Central to students policies and instructions on how to upload documents, will be sent to the student’s school-issued Office 365 visit our document submission web page. email account. Columbia Central may communicate with new students via their permanent address or with BILLING POLICIES continuing students via their mailing address on file with Columbia. Students are expected to regularly check their MANDATORY TUITION AND FEES student email. Students are also expected to update Columbia’s tuition, fees, and tuition refund policy are their mailing address on file with Columbia through their available on the Columbia Central website. Columbia will MyColumbia portal within 5 days of changing their not waive any tuition or institutional mandatory fees address. (health center, registration, technology, activity or U- Pass fees) regardless of degree-seeking status, except Columbia Central limits its discussion of student account in certain instances of Study Abroad and Semester in information to the following individuals: L.A. Columbia will waive the U-Pass fee if authorized by • The student the Chicago Transit Authority, and such authorization is • The student’s parent(s) listed on the current year granted on a term by term basis. Free Application for Federal Student Aid (FAFSA) if the parent claimed the student as a dependent BILLING on the parent’s taxes Students may access their account balances and make payments online via CCCPay, which is located in the • Third-party benefit providers for which a student MyColumbia portal. has completed the Third-Party Benefit Release Form All monthly account statements are issued electronically. • An individual for whom the student has submitted Monthly account statements may be accessed online via an Authorization to Release Information Form for CCCPay in the student portal. the applicable award year. This form is available through Columbia Central. PAYMENT POLICIES In order to protect the student’s privacy and in Students who have charges that are not covered by accordance with the Columbia’s Family Educational secured financial aid or a third-party payment are Rights and Privacy Act (FERPA) policy, Columbia required to either pay their outstanding balance in full or enroll in a payment plan by the published deadline date Last updated 7/23/21
2021-22 FINANCIAL AID, PAYMENT & BILLING POLICIES for the semester. The deadline dates are August 1 for example, if a student’s balance will be $8,000 after the Fall semester, December 28 for the Spring semester, financial aid is applied and a 5% down payment is and May 13 for the Summer semester. If the payment required, the student would be required to pay $400 plus deadline date for the term falls on a weekend or holiday, the non-refundable enrollment fee upon enrolling in the payment will be due the next business day. payment plan. Failure to honor Columbia’s payment policy will result in All accounts not paid in full by the end of the a hold on the student’s account and may also result in semester may be sent to a third-party for further fees and collection costs. Columbia reserves the right to collection activity and will be assessed a $150 cancel the class schedule of any student who fails to placement fee. If the account is sent to a collection comply with the payment policy. agency, the balance may be reported to the credit bureaus as delinquent and the student may be Payments may be made by mail or online through responsible for collection costs associated with the CCCPay (credit card or e-check). Checks must be made delinquent debt. payable to Columbia College Chicago. A $30 insufficient funds fee will be charged for each returned/dishonored REFUND POLICIES payment. INSTITUTIONAL REFUND POLICY Columbia will refund 100% of tuition and fees for a Columbia accepts Visa, MasterCard, Discover, and course that is dropped within the add/drop period for that American Express through CCCPay. All credit card and course. The add/drop period for a course is dependent debit card payments are assessed an additional 2.75% on the start and end date for that course. After the non-refundable service fee of the payment amount. The add/drop period for a course, the student is responsible service fee will appear as a separate transaction on the for 100% of tuition and fees associated with the course card holder’s card statement. even if the student stops attending the course. Please refer to the Columbia Central website for specific add, International wire-transfer with foreign currency may also drop, and withdrawal dates by term. be made through CCCPay. Foreign currency payments are processed with Flywire, a third-party international ADDING, DROPPING, AND WITHDRAWING FROM payment processor. COURSEWORK Returning students whose accounts are in good standing PAYMENT PLANS may register on the date and time provided by the Office Students who have charges that are not covered by of the Registrar in the MyColumbia portal. A confirmation secured financial aid or a third-party payment must enroll deposit is required by all new students prior to in an automated payment plan through CCCPay by the registration for their first term at Columbia. published deadline date for the semester or pay their out of pocket costs in full. Students should sign up for a Adding Courses: Students may add courses by the payment plan as early as possible to take advantage of published add date each semester, as posted on the lower fees, a lower required down payment, and lower Columbia Central website. Students are charged full installment payments over a longer period. Students with tuition and fees for each course added. Please note, a balance of $500 or more who do not enroll in a adding a class after the add/drop period (census) of the payment plan by the published deadline may have a standard semester will not result in an automatic hold placed on their accounts and may be charged a adjustment to a student’s federal grants or financial aid non-refundable $150 non-compliance fee. Students who cost of attending. have a balance of less than $500 are not eligible to enroll in a payment plan, and are required to pay their Dropping Courses: Students may drop courses by the balance in full by the deadline date for the semester. published drop date each semester, as posted on the Columbia Central website. Failure to drop coursework by Semester Payment Plan Enrollment Fees the published drop date will result in 100% of tuition and All students who enroll in a payment plan will be fees being assessed. Columbia does not drop students assessed a non-refundable payment plan enrollment from individual courses due to non-attendance (see fee. The amount of the fee will vary based on the ‘Course Withdrawals’). enrollment date of the payment plan. Course Withdrawals: By registering for classes, a If a down payment is required, it will be calculated as a student incurs a legal obligation to pay associated tuition percentage of the total payment plan amount. For Last updated 7/23/21
2021-22 FINANCIAL AID, PAYMENT & BILLING POLICIES and fees, and 100% of tuition and fees are charged to loan funds, the student will be notified and will be asked students who withdraw from coursework. Non- to confirm in writing if they would like to accept those attendance and/or a grade of ‘NS’ (no show) reported by loan funds. Columbia must disburse any Title IV grant faculty will be treated like a withdrawal and a student will funds a student is due as part of a post-withdrawal be responsible for 100% of tuition for any individual disbursement within 45 days of the date Columbia course in which the student receives a NS grade. determined that the student withdrew and must offer any Students cannot receive federal or state financial aid for post-withdrawal disbursement of loan funds within 30 any course for which they receive a NS grade. Students days of the date that Columbia determined the student must officially withdraw from their coursework by the withdrew. To accept a post-withdrawal disbursement of published withdrawal date each semester, as posted on loan funds, the loan borrower must notify Columbia of the Columbia Central website. If a student is unable to the decision within 14 calendar days of being offered the withdraw due a hold on the student’s account, the post-withdrawal disbursement. student should reach out to Columbia Central for assistance. If as a result of the formula Columbia determines that Title IV funds must be returned to the U.S. Department Students should carefully consider the academic and of Education, Columbia will return those funds on the financial implications of completely withdrawing from student's behalf. In many cases, this will result in the and/or failure to complete all coursework. student owing a balance to Columbia that must be repaid immediately. If funds must be returned on the Failure to Begin Any Courses in the Term: Students student's behalf, the student will be notified in writing. who never begin attendance in any course for the term Columbia must return any Title IV funds within 45 days and who fail to properly drop their courses during the of the date it determined that the student withdrew. add/drop period may have their schedules cancelled by Funds are returned to the U.S. Department of Education, Columbia. At Columbia’s discretion, a $75 per credit as applicable, in the following order up to the net amount hour fee may be assessed to cover the administrative disbursed from each source: Unsubsidized Direct Loans; costs associated with the student’s failure to properly Subsidized Direct Loans; Direct PLUS Loans; Federal drop their course schedule. Pell Grants; FSEOG; Teach Grants; and Iraq and Afghanistan Service Grants. FEDERAL REFUND POLICY (Title IV 34 CFR 668.22) Per federal regulations, when a student recipient of Please note, students are responsible for 100% of tuition federal (Title IV) loans or grant funds withdraws from and fees associated with any courses from which they Columbia (official notification) or stops attending and/or withdraw or stop attending for any reason. fails to complete any coursework (unofficial notification) during a semester in which the student began STUDENT ACCOUNT REFUNDS attendance, Columbia is required to determine the When the total amount of funds for the semester applied amount of federal loan and grant funds that the student to a student account exceeds the semester charges, a has earned based on the percentage of the term student account credit balance is generated. Columbia completed. This is referred to as Return to Title IV does not hold credit balances for use toward subsequent (R2T4). If a student officially withdraws from all courses, semesters which may mean, in some instances, a Columbia uses the course withdrawal dates on the student account refund will be issued even though a student's record to determine the percentage of the term balance is due on the account. that was completed. If a student unofficially withdraws from and/or fails all courses, Columbia confirms the last Student account refunds are issued to the student if all day of attendance with the faculty member responsible or part of the credit balance is created by funds in the for teaching each course. student’s name, including but not limited to: state and federal grants, private loans, and federal direct loans. The federal formula determines the amount of Title IV Student account refunds are issued to the Parent PLUS funds a student is considered to have "earned" prior to loan borrower if a credit balance is created from the officially withdrawing or ceasing attendance. disbursement of the PLUS loan and Columbia scholarships. A PLUS Loan refund will be issued to the If as a result of the formula Columbia determines that the student when the PLUS Loan borrower authorizes the student is due additional Title IV funds, the student will student to receive the credit balance. Student account be notified in writing. If the student is due grant funds, refunds are issued to the third-party sponsor if all or the student will be notified, and those funds will be part of the credit balance is not authorized to be applied to the student's account. If the student is due refunded to the student by the third-party sponsor. In Last updated 7/23/21
2021-22 FINANCIAL AID, PAYMENT & BILLING POLICIES these instances, Columbia Central would not send a Net Price Calculator: Undergraduate students notification to the student. interested in enrolling at Columbia are encouraged to complete Columbia’s Net Price Calculator to receive a Columbia Central will send an email to the student’s personalized estimate of costs and available financial school-issued email notifying them when a refund has aid. been issued to the student or parent. Financial Aid Programs: Information on all financial aid Direct Deposit: Columbia encourages all students and programs in which Columbia participates, including authorized parties to sign up for direct deposit through federal loans, federal and state grants, Federal Work CCCPay as this is the fastest and most secure way to Study, and scholarships, is available on the Types of Aid receive a student account refund. section of the Columbia Central website. Paper Check: All student account refunds for which the National Student Loan Data System (NSLDS) recipient does not have an active direct deposit account Reporting: Columbia is required to disclose to all will be issued a paper check and mailed to the federal loan borrowers that any federal loan borrowed by recipient’s active mailing address on file with Columbia. a student or eligible parent will be submitted to NSLDS. Uncashed paper checks are voided after 90 days. The information reported to NSLDS will be accessible by Students are responsible for ensuring that their mailing guarantee agencies, lenders, and institutions determined address is properly updated in the student portal. to be authorized users of the data system. Borrowers may review their NSLDS history and information at any Unclaimed Checks: Returned refund checks not time. retrieved and cashed by the payee within 90 days of the disbursement date will be voided. Students and Private Educational Loans: A private educational loan authorized party refund recipients are sent an email is a non-federal loan that a student uses to pay for when a refund check remains uncashed after 60 days educational expenses. Columbia strongly recommends directing them to contact Columbia Central regarding the that a student exhaust all federal, state, and institutional uncashed refund check. A subsequent email is sent if financial aid resources before applying for a private the refund check remains uncashed after 90 days. The student loan. The terms and conditions of private student email informs the payee that the refund check has been loans vary, and students are encouraged to carefully voided and directs the payee to contact Columbia review all consumer information provided by lenders. Central to have the refund reissued. If a student or Columbia does not maintain a preferred lender list for authorized party does not contact Columbia Central private educational loans. about the outstanding refund check, funds from unclaimed checks will be turned over to the state as Accepting Financial Aid Awards: New students must unclaimed property or returned to the federal or state confirm their enrollment by May 1 to accept their program if the student account refund was due to a financial aid awards, including Columbia scholarships. disbursement of federal or state funds. Please note, New students who have confirmed their enrollment, as Columbia may not be able to reclaim funds on a well as returning students, are not required to take any student’s behalf. action to accept Columbia funds or federal/state grant aid unless they receive a communication from Columbia FINANCIAL AID POLICIES Central requesting specific documents related to their eligibility. FINANCIAL AID Financial aid awards are prepared based on program, To accept federal Direct Subsidized or Unsubsidized credit load, and choice of housing. Changes in Loans, new Columbia borrowers must complete enrollment, housing, and/or receipt of additional funds Entrance Counseling and the Master Promissory Note may necessitate revisions to financial aid awards. (MPN) on studentaid.gov. The MPN is good for 10 years Students can view their financial aid awards via their and is considered ‘multi-year’ in that students do not MyColumbia portal. A student can only receive financial need to complete the MPN each year to receive loans in aid for courses that are required for the student’s subsequent semesters at Columbia. Unless Columbia academic program. A student must be seeking a degree receives a Student Aid Adjustment Request to cancel or certificate at Columbia to receive financial aid, unless loans, funds will automatically disburse to a student’s the student is enrolled under an approved consortium account in subsequent terms of half-time or greater agreement. enrollment. Students who borrow federal student loans will be required to complete Student Loan Exit Last updated 7/23/21
2021-22 FINANCIAL AID, PAYMENT & BILLING POLICIES Counseling after graduation or dropping below half-time Reinstating Financial Aid Awards: Reinstatement of enrollment for any reason. federal and state grants, as well as Columbia scholarships, is subject to eligibility and availability of Canceling or Reducing Financial Aid Awards: funds. When Columbia Central cancels or reduces direct Borrowers may request a cancelation or reduction of subsidized or unsubsidized loans, the borrower must their financial aid awards by submitting an aid submit the Student Aid Adjustment Form to reinstate the adjustment request within 30 days of funds disbursing to loan. When Columbia Central cancels or reduces a the student’s account. After 30 days Columbia reserves direct PLUS or private loan, the borrower must reapply. the right to not honor cancellation/reduction requests and will inform the borrower if a request will not be Repeat Coursework: In accordance with federal processed. The aid adjustment forms for students and regulations, when an undergraduate student earns a parent borrowers are available in the Columbia Central passing grade (D grade or better) in a course, he or she Resource Center. Columbia scholarships and may only receive financial aid funds for one graded federal/state grant aid may be reduced or canceled if repeat attempt. eligibility is not met. Financial Aid Census: At the end of the second week Disbursement of Financial Aid Funds: If all required of the standard semester (called the ‘census date’), a paperwork has been submitted and/or other steps have student’s enrollment status is ‘locked’ for financial aid been completed to secure funding, funds are disbursed purposes. Pell Grant and Federal Supplemental directly to the student account. Please note the Educational Opportunity Grant (FSEOG) eligibility for the timeframes listed below are based on the start date of semester will be based on the student’s enrollment your courses. Your start dates may be later than the status as of the census date. Students who add standard semester. Be sure to check your course coursework after the census date will be charged full schedule for the dates that apply to you. Additionally, tuition and fees but will be ineligible for an adjustment to funds are only disbursed when funding for the financial their Pell Grant and FSEOG. aid program has been approved. Cost of Attendance: The maximum amount of financial Private Education Loans are disbursed up to 10 days aid a student may receive for the academic year is prior to the start of the semester. based on the student’s cost of attendance, which is determined by the student’s enrollment status each Federal Direct Loans are disbursed up to 10 days prior semester along with other factors. Reductions in to the start of the semester. enrollment status will result in a reduction to a student’s cost of attendance. Students who change their Federal and State Grants are disbursed beginning the enrollment status within three weeks of the start of a sixth week of the semester after Columbia has semester risk adjustments to their financial aid and cost determined students have begun attendance in all of attendance, even if that enrollment status is not coursework. finalized. For more information on Cost of Attendance, please visit the Cost of Attendance page. Institutional Grants and Scholarships are disbursed up to 10 days prior to the start of the semester. Federal Verification Policy: On July 13, 2021, the U.S. Department of Education announced that financial aid Third-Party Benefits may require Columbia Central to verification requirements are waived for the remainder of issue an invoice to the third-party agency to secure the the 2021/22 academic year. However, colleges are funds on behalf of the student. Invoices are issued to required to review any documents already received from third-party agencies after the census date of the students to determine if any conflicting information is semester for students with a completed Third-Party present in the student’s financial aid file, and to request Benefit Release Form on file. Third-party benefits post to any information from students needed to resolve the the student account when the funds are disbursed to conflicting information. Students are encouraged to view Columbia and Columbia Central verifies the student’s their Missing Documents in their MyColumbia portal to eligibility. Third-party benefits that do not require an determine if they have any documents requested to invoice issued to the third-party agency are posted to the resolve conflicting information. student account on or after the first day of the semester, after funding is received and Columbia Central verifies Satisfactory Academic Progress (SAP): Both the student’s eligibility. undergraduate and graduate students are required to meet the standards of Satisfactory Academic Progress Last updated 7/23/21
2021-22 FINANCIAL AID, PAYMENT & BILLING POLICIES to maintain eligibility for federal and state financial aid. Charge requested will be added to the student’s account These standards include a minimum grade point and their payment plan. Upon approval, Book Charge average and completion rate, and program completion funds are added to the student’s Campus Card and can within a maximum timeframe. Detailed information on be used to purchase books, supplies and materials. The Columbia’s SAP policies for undergraduate and Book Charge Program is optional and available through graduate students can be found on the Columbia Central the MyColumbia portal. Students are limited to one Book website under Maintaining Eligibility. Charge per semester, up to $750. Columbia will not issue student account refunds on CAMPUS CARD and VENTRA U-PASS unused Book Charge funds. Funds remain on the POLICIES Campus Card and may be used during future semesters. CAMPUS CARD (ID CARD) Students may view their Columbia Cash balance and All students are issued a Columbia student ID card, purchases through the online card office. known as the Campus Card. There is no charge for the initial card. New students will receive an email instructing On a case-by-case basis and upon request, students them to upload the photo for their Campus Card. who wish to use their financial aid credit balance to Campus Cards are required to gain admittance to all purchase their books at a store other than the campus buildings on campus. bookstore may request an institutional advance in lieu of a Book Charge. Your Campus Card may be used to purchase items and services at various campus locations by adding VENTRA UPASS CARD Columbia Cash funds to the card’s stored value account. The Ventra U-Pass is a deeply discounted fare card that Columbia Cash may be redeemed at campus printing offers all full-time students unlimited rides aboard all stations, the Columbia bookstore, and campus food CTA buses and trains during the semester. Although services (with the exception of the dining services at the participation in the Ventra U-Pass program is usually University Center). Students may add Columbia Cash mandatory for full-time students, for the Fall 2021 funds to their campus card with a credit card payment semester the Chicago Transit Authority is allowing (Visa and Mastercard only) via the online card office. students to opt-out. Instructions to opt out of the program were emailed to all enrolled students. The Campus Card Office is located at 600 S. Michigan Ave., Suite 303, and is open Monday through Friday New students who are enrolled full-time are issued a from 9:00 a.m.-5:00 p.m. central time. Hours may vary Ventra U-Pass card at the beginning of the semester. depending on time of year and staffing. This card will be valid for the entire period a student is enrolled and should not be discarded during periods of Lost or Damaged Campus Card: Lost or stolen non-attendance or attendance less than full-time. The Campus Cards can be replaced for a fee of $25. This fee Ventra U-Pass is only active during the published dates must be paid online through the Columbia Central for each semester. website. All students needing a replacement Campus Card should visit the Campus Card Office on the third Enrollment Requirements: A student must be enrolled floor of 600 S. Michigan Ave. Students must bring their full-time or be a graduate student enrolled in an eligible valid government-issued ID and the receipt of online thesis course each semester to be eligible for the Ventra payment for the lost card. U-Pass program. Columbia participates in the U-Pass program during the Fall, Spring, and Summer BOOK CHARGE PROGRAM (Book Advance for Pell semesters. The U-Pass is not available during the J- Grant and Direct Loan Recipients) Term. The Book Charge Program extends credit to students who intend to purchase books and supplies at the Activation/Deactivation: Students should check the Columbia Bookstore. Students who have secured all Columbia Central website for instructions on activating financial aid and are expecting a credit balance (refund) the card when first issued, as well as the may use their credit balance (up to $750) as a Book activation/deactivation dates for each semester. Charge. Students who are not expecting a financial aid Students who use their Ventra U-Pass after the refund may also participate in the Book Charge Program published deactivation date risk incurring a negative if they have a valid payment plan on file that covers their balance on their card, which will prevent the CTA from charges for the semester. The amount of the Book reactivating the card for a future semester. Last updated 7/23/21
2021-22 FINANCIAL AID, PAYMENT & BILLING POLICIES Suspension: Students who share their Ventra U-Pass • Academic programs, services, and the student with another individual may have their U-Pass body; confiscated by the CTA and be placed on suspension. • Accreditation; Students on suspension are ineligible for the U-Pass • Academic and campus policies; program indefinitely and will not receive a refund of their • Columbia’s receipt and use of Higher Education U-Pass fee for the current term or any future terms. Emergency Relief Funds; • Copyright policy; Lost or Damaged U-Pass: Lost or stolen Ventra U- • Vaccination policy; Pass cards may be replaced for a fee of $50 The fee of • Transfer of academic credit information; $50 must be paid online. If a student loses their U-Pass • Retention rates, graduation rates, and alumni more than once, the CTA may revoke the user’s U-Pass employment surveys; indefinitely. Damaged or defective U-Pass cards must be • Gainful Employment; inspected by the CTA at the Ventra Customer Service Office located at 567 W. Lake St. before a new U-Pass • Health and safety information including will be issued. Students should refer to the Ventra U- Columbia’s annual crime statistics and fire Pass website for more information. safety report; • Alcohol and drug abuse policies; • Anti-discrimination and sexual misconduct STUDENT ACCOUNT HOLDS policies; A hold prevents a student from registering for courses, • Voter registration information; and ordering transcripts, or receiving a diploma. The most • Complaint procedures common holds are described below STUDY ABROAD FINANCIAL HOLD Students who have been approved by the Office of A hold will be placed on the student’s account if the Global Education to enroll in a study abroad program student fails to adhere to Columbia’s payment policy. may be considered as enrolled at Columbia for purposes A hold will be placed on the student account for all of applying for and receiving federal financial aid. The students who separate from Columbia with an unpaid study abroad program must be offered by an institution balance. or provider that is contracted with Columbia. EXIT COUNSELING HOLD GAINFUL EMPLOYMENT If a student graduates or leaves Columbia and borrowed Columbia is required to provide information regarding federal student loans while attending, federal student costs, student loan borrowing, and on-time graduation loan exit counseling is required. A student who rates for federal financial aid eligible certificate programs separates from Columbia and does not complete loan that do not lead to the degree. This information is exit counseling will receive an account hold. provided for the graduate certificate in Laban Movement Analysis and the graduate certificate in Dance IMMUNIZATION HOLD Movement Therapy Alternate Route. Columbia is no All students born after January 1, 1957, who are enrolled longer accepting applications for these programs. for six credit hours or more are required to submit proof of immunity against certain communicable diseases. NOTICE TO STUDENTS CONCERNING PENALTIES Students who do not have a complete immunization FOR DRUG VIOLATIONS record on file will receive an account hold. Effective for Students who are convicted of any offense under federal the Fall 2021 semester, all students (including less than law involving the sale or possession of a controlled half-time students) are also required to be vaccinated substance during a period of enrollment at a post- against COVID-19. secondary institution while receiving Federal Student Aid funds are not eligible to receive future federal or state CONSUMER INFORMATION grants, loans or work-study assistance until a period of ineligibility has been completed. Please review the CONSUMER INFORMATION NOTICE published notice on the Columbia Central website for In accordance with 668.41, Columbia is required to more information about this policy. annually notify students of the availability of consumer information. Columbia’s consumer information webpage SERVICES FOR VETERANS, SERVICE MEMBERS, includes important information on: AND DEPENDENTS Last updated 7/23/21
2021-22 FINANCIAL AID, PAYMENT & BILLING POLICIES Columbia provides a Veteran Certifying Official who is responsible for assisting veterans, service members and their dependents with their benefits, including the GI Bill and Tuition Assistance. The Veteran Certifying Official, located in Columbia Central, counsels veterans and service members on the procedures for their benefits and ensures that service members speak with their Educational Services Officer or Military Service Counselor prior to enrolling at Columbia. The Veteran Certifying Official serves as Columbia’s official point of contact for all the counseling needs of the veteran or service member. CODES OF CONDUCT Employees of Columbia Central are required to adhere to a Statement of Ethical Principles and Code of Conduct. All Columbia employees are required to avoid misrepresentation, which includes providing misleading information regarding Columbia’s educational programs, accreditation, transfer credit policy, costs for academic programs, funding available for academic programs, and employability of graduates. Additionally, all employees are required to adhere to the Federal Student Loan Program Code of Conduct. Columbia does not provide employees any commission, bonus or other incentive compensation based directly or indirectly on success in securing enrollment or financial aid. While Columbia encourages individuals to report inappropriate conduct through normal lines of communication, in some circumstances an anonymous complaint is more appropriate. Columbia’s Whistleblower Policy provides an option to submit an anonymous complaint regarding employee conduct. For more information about all of the policies included in this document please visit https://www.colum.edu/columbia-central/index.html. Last updated 7/23/21
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