2020 Mega Giving Trend - Yeonhee Rho, Mihee Park, Beop-rae Roh Hyunkyung Jun, Jaeyun Yu
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Reading big and deep changes 2020 Mega Giving Trend 2020 Mega Reading big and deep changes Giving Trend Yeonhee Rho, Mihee Park, Beop-rae Roh Hyunkyung Jun, Jaeyun Yu
Contents 2020 Mega Reading big and deep changes Giving Trend PART 1 | Giving Trends and Change in Philanthropic Environment 09 01 Change in individual giving 10 02 Change in corporate giving 14 03 Change in philanthropic environment: change in legal system 16 PART 2 | 2010~2019 An Analysis of Giving Issues 19 Yeonhee Rho 01 Overview of text mining analysis 20 Professor, Department of Social Welfare, 02 Analysis results 20 the Catholic University of Korea PART 3 | Reflecting Giving and Fundraising Trends in 2010s 25 01 [Mega Trend 1] Smart donors, changing focus of fundraising strategies 27 Mihee Park 02 [Mega Trend 2] Change in fundraising media: following a moving target 28 Senior Researcher, Research Center on Philanthropy, 03 [Mega Trend 3] Change in fundraising content: finding a bow fit to the moving target 30 Community Chest of Korea 04 [Mega Trend 4] Extended concept of donation 32 05 [Mega Trend 5] Stagnant but complex fundraising markets 32 Beop-rae Roh 06 [Mega Trend 6] Transparency: A gigantic mountain with many trails 34 Professor, Semyung University 07 [Mega Trend 7] Establishing fundraising system, confronting nonprofit identity 35 Hyunkyung Jun PART 4 | Predicting Giving and Fundraising Trends of the Coming Decade, 2020s 37 Executive Advisor, the Beautiful Foundation 01 [Mega Trend 1] Personal and social values that come together 38 02 [Mega Trend 2] Managing a horizontal relationship in a smart way 38 Jaeyun Yu 03 [Mega Trend 3] Locating the confluence over the blurry boundary between nonprofits and profits 39 Researcher, Research Center on Philanthropy, 04 [Mega Trend 4] Stabilized fundraising markets, however polarizing fundraising capabilities 40 Community Chest of Korea 05 [Mega Trend 5] Finding a social role in complex system 40 06 [Mega Trend 6] Going over the mountain of transparency 41 07 [Mega Trend 7] Cooperation of the whole sector built on individual efforts 41 PART 5 | 2020 Giving Trends 43 01 2019 Giving Trends Review 44 02 2020 Giving Trends 50
Reading big and deep changes 2020 Mega Giving Trend About Community Why Giving Trends? Chest of Korea Since 2015, the Research Center on Philanthropy of CCK (Community Chest of Korea) has been performing annual research on social issues and giving trends in Korea in order to propose directions of fundraising strategies in the nonprofit sector. This year in particular, we aim to look into donation and fundraising trends over a decade since 2010 and predict Giving Trends for 2020. Community Chest of Korea (CCK) is the largest charity in South Korea, raising more than $500M each year. It was established based on Community Chest of Korea Over the past decade, Korea has undergone an enormous and rapid changes in giving and Act in 1998, and has been a catalyst for change in the Korean society based on fundraising. These changes have occurred not only with the appearance of totally different social characteristics between the millennial or Z generations and the elderly or baby-boomers, but also citizens’ voluntary participation for the past 20 years. generalized use of digital media or technology. Under these circumstances, examining both giving and fundraising will provide basic ideas on the changes in the nonprofit or charitable sector and CCK’s mission is to create a better world united by philanthropy. CCK’s signature on the directions for donation and fundraising activities in the future. initiatives include youth employment, continuum of care for independently living older adults, and inclusive society by embracing migrant population and citizens with diverse backgrounds. The study of 2020 giving trends in Korea consists of three parts: 1) Keyword analysis on media coverage, using newspaper articles, from 2010 to 2019, regarding giving, fundraising, and corporate social responsibility. The Fruits of Love, a logo representing CCK, has been widely used nationwide and 2) Analysis on the trends of individual and corporate using public statistics. became a philanthropic symbol in South Korea. Every winter between November 3) Mega-trend analysis using in-depth interviews with fundraisers of nonprofit or charitable and January, CCK head office leads nationwide annual campaign with its 17 local organizations and surveys of fundraising or nonprofit expert groups. chapters. By partnering with public sector and media, it displays a Thermometer of Love at central area of Seoul, and broadcast the updates. The campaign is endorsed by President and government leaders. It is very challenging or even ridiculous to speculate or predict the next decade as Korea has been through rapid changes in terms of politics, economy, society, and international relations. However, we challenge to discuss and share the ideas on how ecosystem of nonprofit sector has been changing, how we are coping with such changes, and how we have to cope with them. We hope that this study will provide an opportunity for donors, fundraisers, activitists, and policy-makers to share their concerns. 02 03
Reading big and deep changes 2020 Mega Giving Trend Over the past 10 years there appeared donors' diverse interests in social issues, differences in characteristics between generations and the development of 01 digital media.These factors have led to changes in donors' motives, smart choice Looking back on a decade of media or ways of donation. In addition, the transition to the aging society has driven to high interests in major gift and bequest and to segmentation of Smart donors fundraising strategies in the nonprofit sector. In the meantime, corporations have evolved their own strategies for social responsibility. Before the 2010s, corporate social responsibility intended to "do good things" through simple parternership with nonprofits. During the 2010s, most corporates have attempted to perform activities in accordance with their own marketing strategies and also work independently through their own foundations. With the rapid growth of the social economy sector, these changes serve to generalize the pursuit for social value not only in the non-profit but also in the for-profit sectors and consequently expand the concept of social investment. One of the recent important issues is the advent and swift changes of online or mobile media based on the rapid development of digital technology. The change in 02 digital technology and media is enabling horizontal and interactive communications between donors and nonprofit organizations. Also, combined with donation, characteristics such as difference in media uses between generations, segmentation Smart choices of donors of areas of interest, and diversification of consumption patterns have made types via digital media or ways of donation very diverse. This has made competition among non-profit organizations fiercer, fueling efforts to specialize and segment fundraising activities in order to meet donors’ needs and environmental changes. Transparency has been a critical issue in the realm of donation and fundraising over the past decade. The legal system for donation and activities has changed in the 03 direction that stresses the management and regulation of non-profit corporations or organizations in general. Specific regulations includes tightening requirements for nonprofit organizations, limiting excessive administrative costs including staff The past decade: evolution into complex system Change in legal system salary, reinforcing conditions for outside auditors, and strengthening non-profit for donation and corporations’ obligation of public release of financial reports. Also, Scandals relating to transparency issues had a negative effect on the general public, that increased fundraisers: issue of donation phobia being tired with fundraising appeals, etc. As tax benefits for Over the past decade, the growth of donation in Korea has been flattened since the exceptionally rapid growth transparency individual donors were reduced sharply in 2014(changes from income deduction to in the early 2000s. At the same time, giving and fundraising environments have been gradually segmented and tax credit), this actually influenced a decrease in the total amount of gifts. complicated due to demograpic, social and technological changes. In response to the changes in donors’ behaviors, fundraising activities of nonprofit organizations remained stagnant in scale. However, with the growth of social 04 economy and civil society, the influx of international nongovernmental organizations raising fund only for an international cause or project, not even addressing domestic issues, has made nonprofit fundraising industry of Korea more diverse Complicated donation and complicated. In addition, changes in technological environment, coupled with flow diversification of media use, donors’ interest, and consumption patterns of each generation, tend to accelerate segmentations of fundraising strategies. Major natural and social disasters in the last decade, especially the tsunami in Indonesia in 2004 and the earthquake in Haiti in 2010, played a key role in 05 making donation a widespread concept in Korea and resulted in the growth of donations. Also, the Sinking of the MV Sewol in 2014, political scandal in the Social events impacting years of 2016-2017, namely 'Sunsil Choi scandal' and the consequent candlelight rallies has turned donors’ attention from international relief, for instance aids for donation children overseas, to domestic issues This political situation has led to streamline corporates’ social responsibility. 04 05
Reading big and deep changes 2020 Mega Giving Trend Giving and fundrasing issues in 2010s Change in Donation/ Predicting the upcoming decade Disaster/ Donation from Donation from Year legal system Fundraising Donation flow social issue individuals businesses for fundraising issue ㆍTsunami in ㆍGrowing donation markets 2004 Indonesia ㆍFundraising via online messenger ㆍNaver ‘Happy Bean’ ㆍGrowing online ㆍOnline fundraising 2005 donation platform 2006 ㆍOil spill in Taean, ㆍAmendment ㆍLaunch of major gift ㆍInterest in participatory ㆍActivated fundraiser portal Korea to the Act on program(CCK Honor donation & diversification of content ㆍEnactment of Collection and Society) ㆍInterest in major gift 2007 Social Enterprise Use of Donations ㆍKnitting hats for Promotion Act (fundraising cost newborns campaign 2%→5%) ㆍDaumHeemanghae (Together with Kakao) 2008 2009 ㆍEarthquake in Haiti ㆍAmendment of ㆍCCK scandal ㆍCorporate marketing ㆍGrowth of the fundraising Disaster Relief Act ㆍSupport to market 2010 open children’s ㆍActive college students’ hospital(Nexon) fundraising ㆍGreat East Japan ㆍAbolition of special ㆍCompassion ㆍIncreasing ㆍCorporate foundation ㆍGrowing fundraising again quake gift (Healing Camp) sponsorships for ㆍGrowth of foreign 2011 ㆍTyphoon Bolaven ㆍRaising the limit ㆍDoctors Without children overseas fundraisers of tax-deductible Borders donation amount 2012 ㆍQuake in ㆍObligation of ㆍGuideStar: National Tax ㆍCitizens’ growing Philippines outside auditor Service (NTS) Reports interest in 2013 system for non- & Rating system transparency profit corporations ($10M or over) ㆍSinking of the MV ㆍReport of charities ㆍIce Bucket Challenge ㆍReduced donation ㆍFrom overseas Sewol to NTS ㆍOxfam Korea and rates & amounts sponsorships to domestic 2014 ㆍNotice of unfaithful charities WWF Korea ㆍGrowing participatory donation programs ㆍIntested in SNS-based The next 10 years : Finding the way in complex system ㆍtax deduction to tax ㆍFunation fundraiser: PtoP credit ㆍGrowing interest in ㆍRe-surge of street domestic programs fundraisers ㆍQuake in Nepal ㆍReduced corporate We defined the coming decade as ‘Finding the way in complex system: back to basics.’ donations ㆍChange to strategic social 2015 contribution ㆍSK Group: social progress credits In complex system that is under way now, questions will continue to be raised regarding the roles of citizens’ ㆍBrexit·Trump ㆍLowered cap ㆍDonation of ㆍNexon opened children’s ㆍConcern over I-NGO funds ㆍJapanes military ($20,000) for major Zuckerberg hospital ㆍGrowth of the sanitary pad donations and Fundraising activities of NPOs. For example, what kinds of roles they can play in the change and 2016 sexual slavery gift ㆍSocial investment- project and fundraisers (‘comfort women’) (tax credit 30%) support for youth development of society as a whole? what kinds of activities are desirable to play such roles? Etc. issue program ㆍ2016-17 South ㆍEstablished ㆍYeonghak Lee scandal ㆍGrowing interest and ㆍStagnant corporate ㆍGrowing donations from Korean Protest, accounting ㆍNew Hope Seed participation in various donation civil society Candelight rallies standards for non- scandal social issues: interest ㆍStrategic social ㆍIssue of social participation The process of finding the meaning of public donations and identity of NPOs seems to be essential for the growth 2017 ㆍPresidential profit corporations in animals, history, and contribution of & transparency election environment corporation ㆍGrowing donation- of donations and also for developing adequate fundraising activities of NPOs which can achieve social values or phobia public goods. ㆍRefugees in Jeju ㆍRationalization of ㆍUNICEF Korea scandal ㆍSpreads of use of ㆍWidespread use of fintech- ㆍ‘Yonggyun KIM’ eligibility for tax ㆍSuccess of UNICEF fintech like Kakao Pay based payment tools law exemption Hope Ring ㆍGrowing purchase of (Kakao Pay) ㆍBlockchain, (“designated public goods ㆍInterest in change of 2018 YouTube, bigdata donations”) technological environment ㆍIncreasing ㆍA proposed amendment shareholding cap for to the Enforcement Decree faithful non-profits of the Act on Collection and Use of Donations ㆍGoseong Fire of ㆍLowered cap ㆍAppearance of donors ㆍCombination of issues 2019 ($10,000) for major of mega gifts (CEO of ㆍInterest in large-sum 2019 gifts (tax credit 30%) Baemin) bequest donation strategy ㆍBlockchain platform 06 07
Reading big and deep changes 2020 Mega Giving Trend 2020 Mega Reading big and deep changes Giving Trend PART 1 Giving Trends & Change in Philanthropic Environment 01 Change in individual giving 02 Change in corporate giving 03 Change in philanthropic environment: change in legal system
PART 1 Giving Trends and Change in Philanthropic Environment 2020 Mega Giving Trend 01 Change in individual giving Number of donors (Unit: person) ※ Income tax deduction until 2013 and tax credit since 2014 applied. ※ Source: National Tax Statistics Yearbook (2012-2018) 5,803,070 5,595,960 5,590,642 5,308,252 5,298,631 5,309,111 5,117,589 Total Amount of Individual Giving The number of donors increased until 2013, but has flattend at 5.3 million since 2014. In 2017, the number increased to some degree. 2011 2012 2013 2014 2015 2016 2017 Total amounts of individual giving have been steadily on the rise except for 2014. Total amount of of individual giving (Unit: million won) ※ Income tax deduction until 2013 and tax credit since 2014 applied. ※ Limited to workers’ income, excluding cases without location info. ※ Source: National Tax Statistics Yearbook (2012-2018) 8,266,078 8,093,903 7,932,828 7,831,361 7,727,223 7,717,847 7,086,670 2011 2012 2013 2014 2015 2016 2017 10 11
PART 1 Giving Trends and Change in Philanthropic Environment 2020 Mega Giving Trend Share of donors by age (Unit: %) Donors by Age ※ Income tax deduction until 2013 and tax credit since 2014 applied ※ Source: National Tax Statistics Yearbook (2014-2018) 20s or ounger 30s 40s 50s 60s or older 35 Donors in their 40s account for the largest share. 32.1 32.3 31.8 30 It turns out that the ratios of donors in their 20s or younger and those in their 30s are falling, while the 27.5 26.5 29.5 proportions of those in their 50s and 60s or older are rising. 25 24.8 25.6 20 22.6 Donors by Region 15 10.7 10 9.2 8.9 By region, donors living in Seoul and Gyeonggi area represent a higher share than other regions. 5 7.3 6.2 The number of donors from these two regions combined surpasses half of all donors, 5.1 0 showing that donors are mostly from the Capital area in Korea. 2013 2015 2017 Share of donors by region (Unit: %) ※ Income tax deduction until 2013 and tax credit since 2014 applied ※ Source: National Tax Statistics Yearbook (2014-2018) Seoul Gyeonggi Others 100 90 80 44.8 45.5 46.6 70 60 50 40 35.6 35.0 33.4 30 20 10 19.6 19.5 20.0 0 2013 2015 2017 12 13
PART 1 Giving Trends and Change in Philanthropic Environment 2020 Mega Giving Trend 02 Change in corporate giving Change in corporate donation (2007-2017) Amount(100mn won) No of corporations ※ Source: National Tax Statistics Yearbook (2008-2018) 695,445 645,061 591,694 550,472 517,805 482,574 460,614 440,023 419,420 398,331 372,141 Corporate Giving Trends at a glance 49,063 47,782 46,545 46,472 46,323 40,680 41,123 33,251 33,786 34,607 35,045 Over the past decade, corporate giving continued to rise until 2014 but slowed down between 2015 and 2017. 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 Since 2015, despite decreasing amounts of corporate donations, the number of corporations reporting donations have continued to grow. Average donation by corporation (Unit: million won) ※ Source: National Tax Statistics Yearbook (2008-2018) 8.93 8.83 8.99 8.91 8.48 8.25 8.52 7.96 8.08 7.2 6.66 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 14 15
PART 1 Giving Trends and Change in Philanthropic Environment 2020 Mega Giving Trend 03 Change in philanthropic environment: change in legal system The legal environment for donations over the past decade can be summed up as ‘strengthened management, but with reduced benefits’ and ‘too much emphasis on financial transparency.’ A balanced approach is required to prevent adverse effects of financial transparency-centeredness and management and regulation-centeredness. Strengthened management of non-profits/ Too much emphasis on financial transparency organizations, but reduced tax benefits for donors Prospects for the future In the donation-related legal system, changes related to With the obligation of public notice on the NTS website, The pan-government ‘Plan for the Improvement and Promotion of Donation Transparency,’ the Income Tax Act, Corporate Tax Act, and Inheritance private sector watchdogs, such as GuideStar Korea, published in October 2018 under the premise that the 2020 amendments to the tax laws will Tax and Gift Tax Act (ITGT Act) applicable to tax benefits and the press, such as Hankook Ilbo, began to rate non- be enforced, is showing signs of overlapping regulations and waste of administrative capacity as and obligations of donations were made between profits based on their financial data. Also, in 2018, in each ministry is taking separate measures to improve transparency. In contrast, efforts to remove 2010 and 2011 in the form of amendements toward order to improve the accounting transparency of non- absurdities in existing regulations and public administration practices are severely lacking. Thus, increasing benefits such as extending the carry- profits, accounting standards for non-profits were the following should be taken into account in order to increase social trust through transparency over period for charitable contribution deductions, released. Amendments to tax laws scheduled to be while not violating the autonomy of the private sector: increasing the authorized limit on donations, and easing enforced in 2020 increased external auditing obligation the requirements for sincere non-profit organizations. standards from organizations with $10M in assets to First, excessive regulations should be guarded against. Second, regulations should not be From 2012, requirements for organizations receiving organizations with $5M in annual revenue and $2M or overlapped. Third, absurdities in regulations and the public administration should be abolished. donations became more stringent and management over of donations, meaning that compared with the was tightened, including a restriction on excessive labor external auditing standards of for-profit corporations costs, which resulted in the mandatory external audits with $12M in assets and $10M or over in sales, stricter of non-profit organizations with assets worth $10M or accounting standards apply to non-profits. over starting in 2013. In 2014, the management of organizations was reinforced, and tax benefits for donations were largely reduced. In the process of reforming the income tax, the benefit for donations from individuals changed from income tax credit to 15% tax credit. Also, organizations receiving donations were required to publish their records of donations on the National Tax Service (NTS) website, and the assets and revenues of non-profit corporations subject to public notice increased from $1M and $50M to $50M and $30M, respectively. Since then, a growing concern over the decrease in donations due to the shift of tax credit, that is, reduced tax benefit, has led to amendments that increase the benefits. 16 17
Reading big and deep changes 2020 Mega Giving Trend 2020 Mega Reading big and deep changes Giving Trend PART 2 2010~2019 An Analysis of Giving Issues 01 Overview of text mining analysis 02 Analysis results
PART 2 2010~2019 An Analysis of Giving Issues 2020 Mega Giving Trend 01 Overview of text mining analysis Keyword 2010 TF- IDF Summary Keyword 2011 TF- IDF Summary Keyword 2012 TF- IDF Summary World Cup 0.0013 Grand Nation Party 0.0020 Ahn Cheol Soo 0.0021 This analysis aims to examine how giving related issues developed over the past decade using text mining of Grand Nation Party 0.0013 Tuition 0.0013 Park Geun Hye 0.0010 Korean Teachers & news articles empirically. Extraction of keywords by period, the link structure of frequently appeared words, and Educational Worker’s 0.0010 Park Won Soon 0.0013 Romney 0.0010 Union modeling of topics are used. Punishment 0.0008 Ahn Cheol Soo 0.0011 Rural areas 0.0009 Loan 0.0008 Half price 0.0010 Ginseng 0.0009 Memorial service 0.0008 Seoul City mayor 0.0010 Moon Jae In 0.0008 Democratic Party 0.0007 Rural areas 0.0009 Presidential election 0.0007 02 Analysis results Gun governor 0.0007 Democratic Party 0.0008 Rice wreaths 0.0006 Cheonan ship 0.0006 Political Issue Kim Jeong Il 0.0008 Political Issue Vaccine 0.0006 Political Issue Roh Moo Hyeon 0.0006 Jobs 0.0007 Homeplus 0.0005 Death 0.0006 Win-win growth 0.0006 Competition 0.0005 Foot-and-mouth Kia Motors 0.0006 0.0005 Save the Children 0.0005 disease Hyundai Motors Memory 0.0006 0.0005 School violence 0.0005 Group People’s Solidarity Rebate 0.0006 for Participatory 0.0005 International student 0.0005 Democracy Asan Medical Corruption 0.0005 0.0005 Economic education 0.0004 Center 2013 2014 2015 Analysis of key words by period Keyword TF- IDF Summary Keyword TF- IDF Summary Keyword TF- IDF Summary Ryu Hyun Jin 0.0009 Sewol ferry 0.0042 Prize money 0.0032 Seogang 0.0009 Bucket challence 0.0025 Lotto 0.0016 Park Si Hoo 0.0008 Ahn Dae Hee 0.0024 Ministry of Justice 0.0012 Jang Yoon Jeong 0.0008 Ice water 0.0021 Han bok 0.0012 Female college student 0.0006 Victim 0.0020 Hwang Gyo Ahn 0.0011 The table below lists keywords by year extracted in the TF- In 2016, along with major global issues, Korean forced sex Hyosung 0.0006 Kim Tae Hee 0.0017 Funcast 0.0010 Political IDF method, showing the top 15 unique words on the file slaves' problem during the Japanese rule of Korea was Philippines 0.0005 Yoo Jae Seok 0.0017 Grand bargain 0.0010 Issue Hot issues Corporate with high scores of related indicators, compared to other widely discussed. Besides, keywords such as "sanitary Daughter-in-law 0.0005 Donation Lou Gehrig’s 0.0015 about Bosses 0.0010 System disease donations by activities changes periods by year. pad," "animals," and "fun" brought various social issues KB card 0.0005 Sinking 0.0014 celebrities Lump-sum 0.0009 related to donation Between 2010 and 2012, keywords that ranked high related to donation to our attention in that year. Interactive 0.0005 Ebola 0.0014 Tax credit 0.0009 Asiana Airline 0.0005 Ice bucket 0.0014 MERS 0.0008 on the list were political issues, mainly due to political In 2017, the crisis of transparency related to donations at SK Hynix 0.0005 Pick 0.0013 Im Hyeong Joo 0.0008 donations causing controversies over politicians during the home and abroad came to the fore. Mainly in the United Mentoring 0.0005 Watch 0.0013 Keangnam Enterprises 0.0008 period. However, "Asan Medical Center" in 2011 and "Save States and Japan, there was news about misconduct Photovoltaic 0.0005 Bereaved family 0.0013 Negotiation 0.0007 Son Ho Yeong 0.0005 Coffee bean watch 0.0012 Park Geun Hye 0.0006 the Children" and "school violence" in 2012, respectively, surrounding political contributions, while in Korea, much 2016 2017 2018 seem to have reflected donation-related issues of the year noise was raised about the so-called "Lee Yeong Hak" Keyword TF- IDF Summary Keyword TF- IDF Summary Keyword TF- IDF Summary in part. scandal. Also, due to a donor's case, keywords such as Trump 0.0022 Trend 0.0024 Blockchain 0.0028 Since 2013, donation-related discussions have begun "Mr. Hwang" and "Gyocharo" ignited the public's negative The elected 0.0014 Abe 0.0021 Youtube 0.0022 to emerge as keywords in full swing; particularly in sentiment about donation that donations may lead to "tax Sanitary pad 0.0013 Mr.Hwang 0.0018 Marine Corps 0.0021 Terror 0.0011 Lee Yeong Hak 0.0017 Pyeongchang 0.0018 2003, words related to corporate donations appeared. bombshell." Hyundai Development 0.0011 Regret 0.0017 Winter Olympics 0.0017 Company In 2014, keywords related to the "Sewol ferry" disaster The year 2018 can be seen as when social changes brought Sandberg 0.0009 Global issue Trump 0.0015 Bigdata 0.0017 having a tremendous impact on South Korea and famous about tremendous new and diverse changes regarding Zuckerberg 0.0009 Breakup 0.0014 Webtoon 0.0014 Diversification Donation of donations Japanes "bucket challenge" were high on the list. Also, as some donation. Keywords such as "blockchain," "YouTube," and Japanese Army 0.0007 military Gyocharo 0.0013 crisis issue at Chungnam Nat’l 0.0014 local level and University New social sexual slavery celebrities drew people's attention by purchasing a specific "big data" seem to be associated with significant changes Fun 0.0006 (‘comfort Gift tax 0.0013 abroad Firefighter 0.0014 change women’) product(watch) related to donation, there were a lot of in technology regarding donation. Also, keywords such Yeosu 0.0006 Pohang 0.0013 Phone company 0.0014 Opening of school 0.0006 Pet 0.0012 Egg 0.0012 issues centering around stars that year. as "Marine Corps," "firefighter," "egg," "soap," and "fire" Seongnam City 0.0006 Choi Sun Sil 0.0012 Soap 0.0010 In 2015, controversies over political donations were surfaced seem to be the words symbolizing diversification and Piano 0.0005 Akigao Ike 0.0011 Fire 0.0010 Future Strategies as relevant keywords, resulting in changes to policies relative pluralization of donors and beneficiaries. Animals 0.0005 Bureau 0.0011 Death on duty 0.0009 to donations such as "tax credit" becoming keywords. Platform 0.0005 Lotte Group 0.0009 Trend 0.0008 20 21
PART 2 2010~2019 An Analysis of Giving Issues 2020 Mega Giving Trend The topics related to ordinary citizens were gradually social contribution activities as an investment in human rising from the beginning of the analysis before their resources have become widespread, separately from shares changed a lot at a probabilistically significant traditional contribution activities such as volunteer level, especially since 2014. This trend seems to have to service or one-off cash donations. do with an increase of stories about donations such as Public sector donation activities have slowed down since "anonymous donors" in many areas or growing activities 2013. Public-sector donations were related mainly to of individuals and small organizations that attracted "donations for education", in which professionals from attention in various spaces both on and offline. Also, the the public sector give their talent in the form of education fact that these activities quickly become viral on SNS for youth and students. This seems to be associated with seems to have a particular connection to the increase in the public sector's initiatives to provide a responsible these topics. social contribution to solve education problems amid Topic Modeling Result When it comes to corporate social contribution (Topic 5), the deepening unemployment of young people and the while it made up a large share before 2015, the topic's changing demand for workforce in the labor market since importance began to rise especially from 2015, and 2010. However, in the case of other topics like political A topic modeling analysis provides 12 topics and articles The following mosaic chart shows changes in the share it is interesting to see that even when its share fell in corruption, donations to the university, and global issues, with typical characteristics of each subject. Subjects are of each topic over time. Each cell's size refers to the 2015, Topic 8 related to the establishment of corporate their shares appeared to drop at a probabilistically split mainly into donors, systems, and others. Items on number of texts by time and subject, and the dotted cells foundations was on the rise. significant level, compared to before the analysis. Issues donors are further grouped into citizens, corporations, and are cases where measured values are smaller in terms News about donation marketing and donation culture related to political corruption were among the most said show low shares from the middle. It turns out that the topics along with corporations' donation marketing in the public sector, and policies relating to donation cover of probability than estimates. In contrast, solid line cells content of donations has been diversified recently as 2010, but their share declined quickly since then. taxation reforms and land donation. Other key donation- refer to situations where measured values are bigger in related issues consist of topics like donations to the probability than estimated ones. university, global donation news, and political corruption. Summary of 2010s donation issues on the media Distribution of topics by year (based on max. value) 2010 2011 2012 2013 2014 2015 2016 2017 2018 The results of the text mining of new articles for the past In addition to the changes in technology, such as the Other: donation to univ(9) decade are summarized below. growth of SNS, platform services, one-person media, First, as found in the analysis of keywords, issues of trust- the diversification of values is the crucial context behind Other: political corruption(4) related donation, or crisis related to transparency have these changes. continued to surface so far in Korea. These issues are Third, the expansion of the donation "market" is Other: global news(12) divided mainly into two types in trend. One is related underway to some degree in both volume and content. System: land donation(6) to political corruption, and the other is to do with the Growth in content is to do with the fact that discussions System: taxation reform(7) misconduct of individual fundraisers that became a big about donation mainly are active, primarily led by citizens Donor: public sector(11) issue in society in 2017. and corporations, and the way for contributions also gets Topic Second, the speed of social changes around donation diverse. It seems that there are significant changes in the Standardized Donor: Corporation_donation Residuals: has been rapid. Recently, donation issues have been content of the existing donation culture in Korea. They marketing(3) diverging, producing a new social effect quickly. In addition could be symbolized by corporate social contributions >4 to traditional donation activities, firms began to expand in volunteer service and cash donation at the end of the Donor: corporation_social 2~4 their social investment-type contributions forging a close year and touching stories of donations made by famous contribution(5) 0~2 connection with the education sector. This suggests that figures such as celebrities and sports stars, and citizens Donor: corporation_establishment of foundation(8) it is closely linked to the reorganization of the industrial responding to this. Now active citizens "investing" in Donor: culture(2) -2~0 structure, represented as the advent of the knowledge social value and enjoying it are heralding an era of a new -4~-2 information society. The donation sector is not free from donation culture and revised strategies of businesses Donor: citizen(10) this change but rather can play a new role to lead this kind aiming at breaking the boundary between profit-seeking
Reading big and deep changes 2020 Mega Giving Trend 2020 Mega Reading big and deep changes Giving Trend PART 3 Reflecting Giving and Fundraising Trends in 2010s 01 [Mega Trend 1] Smart donors, changing focus of fundraising strategies 02 [Mega Trend 2] Change in fundraising media: following a moving target 03 [Mega Trend 3] Change in fundraising content: finding a bow fit to the moving target 04 [Mega Trend 4] Extended concept of donation 05 [Mega Trend 5] Stagnant but complex fundraising markets 06 [Mega Trend 6] Transparency: A gigantic mountain with many trails 07 [Mega Trend 7] Establishing fundraising system, confronting nonprofit identity
PART 3 Reflecting Giving and Fundraising Trends in 2010s 2020 Mega Giving Trend The past decade: an evolution to complex systems – following Smartly choose, move and participate Changing focus of fundraising strategies a moving target1) 01 Donors tended to become smart As donors became smart, fundraising by gathering sufficient data on non- activities of non-profits changed The past decade can be summed up as an “evolution to complex systems –following a moving target.” Mega Trend 1 profits to whom they wanted to accordingly. The focus shifted from From the early 2000s, non-profits started their fundraising activities in full swing and citizens’s donation Smart donors, donate, comparing before making developing new donors to managing experience grew. In 2010s donations and fundraising were in a stable stage rather than a rapid growth. Citizens changing focus of any decision, and sometimes existing donors and promoting major have begun to show interest in various fields and issues. They tended to decide a donation for a somewhat stopping their donation. Getting gift or bequest. Corporate social fundraising strategies emotional sympathy on the one hand, and on more reasonable ground on the other. smart often changes the ways of contribution explored appropriate donation such as deciding to donate standards based on a company’s As a growing number of the Millennial became interested in social participation and donation, the media and in accordance with their belief core value and in a partnership with content to approach donation tended to become diverse and complex among generations. Motivations or and values not just simply with non-profits. This change requires methods of donation has been varied depending on the issues that interested each generation. sympathy, and planning methods of more proactive communications In addition, non-profit organizations receiving donations tended to use marketing techniques for segmented participation as a fundraiser. between donors and non-profits. fundraising activities. Over the past decade, not only donors but also fundraisers got diversified, and therefore the fundraising environment became highly competitive and complex at the same time “When it comes to strategies like active communications, I thought that donors would keep donating even if we do nothing, but I realized now that it is not always true...” 1) This study provided dona�on and fundraising trends for the past decade from the results of indepth interviews of 16 fundraising professionals with at least 5 years’ expereince in the field of fundraising as well as the findings from focus-group interviews of six persons consis�ng of related researchers, (Interviewee 12) staffers and journalists. 26 27
PART 3 Reflecting Giving and Fundraising Trends in 2010s 2020 Mega Giving Trend Exploring effects of online media Fundraising using new digital media that is rapidly changing have produced no visible outcomes yet. Also, it is hard to predict if the One of the important changes is the trend of distributing fundraising emergence of online digital media. activities across media will deepen Digital media fundraising has been the polarization of donation or if the evolved from websites and portal- use of online open source related to based platforms into various SNS and data analysis and marketing strategy YouTube, a short-video platform. This will drive the growth of small non- changes are too quickly to define profit organizations. their trend hardly. Use of online media is shown in the context of “Th ings have changed. Digital social change toward deauthoritarian platforms do targeting automatically. and horizontal relationships. The Take Facebook for example. Now existing massive communication Facebook learns their logics and does with donors at a time is moving it for them. This enables non-profits toward an interactive, direct, and to do it without spending too much Using traditional media and TV and street fundraising that instant way of communication with money...” (Interviewee 7) new ones at the same time never disappear segmented groups. 02 Donation and fundraising media has Although fundraising using TV “I n the past, everything was one- Ads or fundraising? : been changed constantly and very programs continue to decline, they way in our lives. For mass media, improving brand reputation Mega Trend 2 quickly. Changes in the technological still exist because the middle-aged we used to accept information environment gave rise to diverse as the majority of donors are the unidirectionally. But now in the The media are changing rapidly. Change in fundraising media: and new online media and caused regular audiences of TV shows. age of SNS, everything is about Instead of straightforward Following a moving target noticeable differences in the use of Despite their triumphs and setbacks, communication. If you talk, then I fundraising campaigns, ads on digital media between generations. But street fundraising have become a red talk back, we interact each other this media including TV commercials, non-profit fundraising organizations ocean as new foreign and small-to- way now. In the past, we thought internet portal sites, various did not rely on one medium over medium sized organizations entered everything mass media covered SNS, and YouTube have become the other between traditional media the market. was right, but now in this age of commonplace. However, advertising and new online ones. They chose interactiveness, audiences often to enhance brand reputation needs media taking into account traditional “It’s been a long time since major raise objections or present additional a significant amount of money, so efficiency and the growth potential fundraising organizations stopped information.” (Interviewee 9) transparency can be an issue in the of a new generation altogether. street fundraising campaigns, but process. things have changed lately. Five “It’s amazing to see how rapidly the years or so ago, fundraising services media are changing. Some donors came out, and foreign organizations “You can do this using ads. Today are still donating in a traditional way, such as Greenpeace and other digital advertising is most common. while others prefer a new method. Europe-based entities began to I mean, target ads. Assuming that But we cannot say now which one operate in Korea, realizing that the target audience will respond to a is the right way.. Those who use this street fundraising activities worked specific issue that they are interested (traditional method) are very firm well. Lately, the street fundraising in, we continue to expose target ads in their way, but we cannot ignore market has become a red ocean to them so that they can see our this (new method) because if we do, like the online fundraising market.” news... “ (Interviewee 7) the market will be getting smaller.” (Interviewee 3) (Interviewee 14) 28 29
PART 3 Reflecting Giving and Fundraising Trends in 2010s 2020 Mega Giving Trend Consumption of Goods : an interactive communication Strategies considering between donors and non-profits, generational characteristics? which enables donors to present their opinions actively, not one- In the late 2010s, interest in donation way communication by fundraising by purchasing Goods targeting the organizations Millennial generation increased. These are in the context of the Making contact points with growth of sale and consumption celebrities : Efforts to turn into of public goods, especially various fundraising content online crowd funding for ethical consumption. In regards to the promotion and fundraising of organizations “As Wadiz and other crowd funding receiving donations, the influence platforms based on reward are of celebrities like entertainers and growing fast, extensive efforts creators operating one-person are underway for merchandise channels in various online media development. But, they are not for or influencers is increasing. When Content that best suits targets Poverty porn : regular donation, but for temporary combining activities of celebrities Tiring but still being used 03 one.” (Interviewee 6) and donations, a careful approach is needed to forge a reliable The targeting criteria for potential Regarding the so-called poverty Goods trend is expanding across relationship between them donors have become diverse pornography that is most frequently Mega Trend 3 depending on generation, media, seen on the fundraising scene in all generations over time. Goods fundraising organizations and and field of interest and sometimes Korea, critical views and donors’ marketing for fundraising are more make contact points between their Change in fundraising content : co m p l ex w i t h t h e s e c r i te r i a fatigue level of it have continued likely to become a success if they can activities and donations. Finding a bow fit to the convergent. Identical fundraising to grow, hinting at the possibility deliver a story about a fundraising content is produced in a manner that of change. But this is a still useful entity’s reputation and programs it offer. “Fundraisers are considering to combine moving target best suits the media or target group. means to induce sympathy and donation and popular YouTubers. They make them willing to donate, so still “Every product is not a simple are sometimes a bit vulgar but funny. If The past decade was a journey “Producing the content fit to the age widely used. product. They have their own stories we make it, then it will be a new market.” for finding a bow fit to fast moving group and channel is very important. in it.” (Interviewee 10) (interviewee 4) target. That was exploring the best The optimization has been complete “Many people say they don’t want content for target groups with with time by working on it continuously to see anymore children depicted over the past 10 years, 11 years, and so miserably to attract people’s Various participatory fundraising Evolving TV fundraising : taking into account various factors campaigns Combination of different types 12 years.” (Interviewee 16) attention. They mean they feel such as generational gaps and of content uncomfortable about such fundraising changes in the media. This change in content has been method.” (Interviewee 13) Donors’ participation in various sped up as online fundraising events increased not to mention TV fundraising in the later 2010s platforms on portal sites began to cash donations. In particular, tended to combine variety shows develop a variety of content ranging Icebucket Challenge that went viral or current affairs programs with from charity donation to sharing of rapidly via SNS in 2014 showed how donation. This focuses on new social social issues and funding for Goods effective the P2P(Person to Person) issues going beyond traditional enabling ethical consumption. fundraising method using the charity issues. Linking influential In the meantime, many funding organizations copied similar content content of participation and online TV shows and donation requires of each other, raising the possibility networks of individuals can be. continued efforts to build a of copyright issues regarding the relationship and faithful activities of fundraising content. Recent participatory content pursues organizations. 30 31
PART 3 Reflecting Giving and Fundraising Trends in 2010s 2020 Mega Giving Trend Ethical consumption into Click ‘Like’, ‘Share’ ‘Retweet’, “Not only fundraising organizations Diverse fundraising organizations, donation and ‘Regram’ but also grassroots fundraising Emergence of another fundraising 04 activities through businesses, social market Ethical consumption spreading Along with the trend of ethical enterprises, and social cooperatives across generations tend to be consumption, clicking ‘Like,’ will spread fast in various areas.” As a growing number of donors A growing number of influential Mega Trend 4 perceived as donation over time. ‘Retweet,’ or ‘Regram’ to support (interviewee 3) show much interest in various issues INGOs (international NGOs) such as There are a variety of ethical social issues and deliver various from basic social welfare issues to Greenpeace, Oxfam, and WWF (World Extended concept of donation consumptions raging from the content on SNS or online platforms Sponsorship for children in other various social and environmental Wildlife Fund) have opened their purchase of pro-fit products that is also thought to be a form of countries replaced by domestic issues such as air pollution with fine branches and offices in Korea. They donate part of their profits to the donation. programs : Compassion & Sewol ferry Development of various fundraising dust, heat wave, animal rights, and tend to focus on fundraising and purchase of goods or services in the media and content serves to extend historical issues, which are hard to be promotion rather than on projects. social economic sectors aimed at After an explosive growth with the concept of donation in diverse social value, and the consumption included in the area of social welfare, sponsorship programs for overseas forms. This extended donation of goods produced in an ethical has been a growth momentum for “Many foreign NGOs give more c h i l d re n , d o n at i o n s b e ca m e activities play a role in increasing manner, which are not directly a new fundraising market of the civil weight to fundraising and promotion sluggish following ‘Sinking of MV citizens’ interest in donation and related to charitable donations. society sector different from the in Korea. But globally they are doing a Sewol’ in 2014. Due to the subdued provide an opportunity for them to traditional philanthropy sector. wide variety of activities, which have social atmosphere in the country, If you buy a product, it can be an a strong impact...” (Interviewee 6) participate in donation more easily fundraising organizations could not impact investment. The product “In the past, the focus was on without burdun. is made of recylced materials like stage active campaigns, and interest welfare, but now it is on something an ecobag made of leftover pieces in chidren and youths in Korea was like environment, disposable of cloth and fabric made of waste not converted to a concrete far products, plastics, Styrofoam, plastics. It’s like Patagonia. Actually, reaching fundraising issue such as climate change, and fine dust... In it’s not a direct donation, but if you sponsorship for children overseas. fact, in the past, people thought they buy these products, it means you take part in saving the earth, which were not to do with welfare, people Growing competition and is very meaningful. You consume a with disabilities, or poverty, but now polarization : Large organizations product, not donate, but it makes they think its’ all about themselves.” and small organizations, and the you very proud to be part of the (Interviewee 14) polarization between the Capital cause.” (interview 8) area and other regions Competition among large fundraising Sluggish fundraising market Appearance of various problem- organizations in the philanthropy solving methods : sector has become fierce. Also, 05 Donation has slowed down since the Blurring sector boundaries the polarization between large ‘Sinking of MV Sewol’ in 2014. This is fundraising organizations with the because donors’ attention began to Growth of the social economy sector changing media and the capacity Mega Trend 5 change due to domestic issues, but including social enterprises and of using technology and small ones corresponding donation content was cooperatives and small grassroots and between the Capital area and Stagnant but complex not developed. On the other hand, organizations in communities to other regions facing decreasing fundraising markets amid growing reasonable choice of solve problems in everyday life, populations and worsening economy donation and liquidity of donors, the increasingly blurring boundaries is every deepening. number of loyal donors engaging in a between for-profit and non-profit In the past decase, donations single non-profit fundraiser dropped. organizations, and gradual expansion became sluggish, but the donation of the social welfare system has and fundraising environment has “There are not many loyal donors weakened the awareness about the become complex as shown in the anymore. Donors are now easily importance of non-profit fundraising moving to one fundraising entity to organiztions as the subject to solve diversified interest of donors and another. They quit donating to an social problems. organizations receiving donations. entity and pick another one they like anytime....” (interviewee 16) 32 33
PART 3 Reflecting Giving and Fundraising Trends in 2010s 2020 Mega Giving Trend Systematic fundraising Commercialization of non-profit fundraising? 07 Making well-organized fundraising workwas possible through not only Recruitment of professionals from the growth of the fundraising and the for-profit sector has resulted in Mega Trend 7 donor management workforce the influx of corporate culture that but also the segmentation of stresses quantitative outcome and Establishing fundraising duties into marketing requiring led to a conflict with non-profit values system, confronting nonprofit expertises, promotion, face-to- in some cases. Due to the emphasis identity face fundraising, and digital-based on the cost-efficiency of fundraising, campaign. In the meantime, the in particular, key fundraising tasks generalization of marketing was the were quickly entrusted to outside Over the past decade, changes most noticeable change, but was a commercial service providers. As a in the donation and fundraising cause of the polarization between result, in the areas related to non- Long-term impact of negative Passive and individual response environment have led to large organizations and smaller ones, profits’ fundraising activities directly events 06 organizational changes such as because it was costly. or indirectly such as fundraising systematic fundraising activities and consulting, face-to-face fundraising, In 2017, Molar daddy Lee Yeong Non-profits have made diverse “It seems that marketing has been marketing and PR, and donor Hak and New Hope Seed scandal efforts individually to improve commercialization of non-profit strengthened a lot. Put simply, they management, many commercial Mega Trend 6 and media coverage about internal transparency, and this has helped fundraising activities. This, in turn, spend huge money on it now. Of partners began to emerge, creating a issues of non-profit fundraising change the perception of ordinary has provided an opportunity for course, marketing existed before, too, market. Transparency: organizations resulted in negative citizens about transparency. fundraising workers to think about awareness about the non-profit However, when a specific issue but they use marketing now more A gigantic mountain their identity. meticulously and strategically than Well-established fundraising sector in the general public and occurred in reality, fundraising with many trails a decrease in funds raised. But organizations mostly kept a distance before. And they spend some money activities, but with the problem some point out that it was not from it intentionally and responded now. Taken together, I think all this of identity these negative events themselves somewhat passively or did nothing, has made marketing of each channel Over the past, the issue of but the non-profit sector’s lack and there was no joint response in far better.” (Interviewee 2) Active activities of non-profits have transparency was like a montain for of effort to provide concrete and the non-profit sector. helped generalize the concept non-profits to overcome. clear information about fundraising of donation in Korea and spread Despite various efforts made on activities that brought about this Attitudes of donors are changing, positive awareness about non-profit the part of the government and negative awareness. but the government still does not organizations receiving donations civil society, transparency is still an understand the non-profit sector themselves and their activities important issue. “I want to ask if non-profits worked among citizens. However, the together to explain and provide Due to their lack of understanding growing trend of commercialization correct information whenever bad of situations of the non-profit and oursourcing trend of fundraising, news about non-profits came out. sector, the government’s system or essential questions have been raised I don’t think they did. They could regulation for transparency violates regarding the identity of non-profit explain easily, but they just covered the autonomy of the non-profit fundraising, such as what makes up.” (Interviewee 7) sector or causes situations that fundraising necessary and whether could pose a threat to the survival it is commerical or non-profit. of small non-profits. In addition, Sometimes, there are concerns controversies over transparency that fundraising with a focus on are likely to make donors believe quantitative results may worsen without any reasonable ground social issues instead of solving them. that large fundraising organizations will be transparent, speeding up polarization. Nevertheless, donors “Actually, I think that thoughtless are growingly expressing their fundraising may be not right. It may interest in reasonable project make things worsening. I came to performance rather than wasteless think about deeply why I have to do use of finnancial resources. fundraising.” (Interviewee 6) 34 35
Reading big and deep changes 2020 Mega Giving Trend 2020 Mega Reading big and deep changes Giving Trend PART 4 Predicting Giving and Fundraising Trends of the Coming Decade, 2020s 01 [Mega Trend 1] Personal and social values that come together 02 [Mega Trend 2] Managing a horizontal relationship in a smart way 03 [Mega Trend 3] Locating the confluence over the blurry boundary between nonprofits and profits 04 [Mega Trend 4] Stabilized fundraising markets, however polarizing fundraising capabilities 05 [Mega Trend 5] Finding a social role in complex system 06 [Mega Trend 6] Going over the mountain of transparency 07 [Mega Trend 7] Cooperation of the whole sector built on individual efforts
PART 4 Predicting Giving and Fundraising Trends of the Coming Decade, 2020s 2020 Mega Giving Trend The next 10 years: finding way in complex systems - back to Convergence of activities of non- profits and corporate management Accelerating industrialization of fundraising the basics 03 techniques Using outside partners for As commercial management fundraising of non-profits will be The next 10 years will be an era of ‘finding way in complex systems.’ In this era, donors will think about ‘for what Mega Trend 3 techniques are more widely used more widespread and generalized. and how to donate’ over the course of expressing themselves in the very complex stage before them, while non- for fundraising than before, it But as this is in line with raising profit fundraising organizations will think about fundamental questions such as ‘for what and how to fundraise’in Locating the confluence over is likely that the polarization of questions about fundamental the blurry boundary between fundraising markets may deepen identity of fundraising and their role order to adapt themselves to changes in donors and the environment. nonprofits and profits due to organizational capabilities. in society, it is likely to become an But given the trends of social and important challenge in minimizing As activities of non-profits and those technological changes such as the side effects that may occur in the Combining fun or taste Combination of consumption of commerical organizations are development of online platforms process of for-profit organization and meaning and donation 01 getting similar over time, and the that support one-person enterprises providing fundraising services and The term ‘funation’, a combination Convergence of different types act of donation is being combined to or small organizations, information establishing fundamental identity of fun and donation, shows that of content, when combined with consumption for donors themselves, sharing based on data analytics, as a non-profit organization. Also, Mega Trend 1 providing an opportunity of fun individuals’ acts of consumption convergence of two different and provision of affordable analytic the industrialization process of participation has become the key to showing social value, can become sectors of for-profit and non-profit framework, it is also likely for small- fundraising may cause the issue of Personal and social values making people donate. more sophisticated. Especially, as will become stronger and more sized new organizations to find a transparency in terms of spending. that come together Not only ‘fun’ participation, but activities of social enterprises or comprehensive. niche and create a new model. Choosing a media and content for combining donors’ ‘areas of interest,’ commercial organizations pursuing donation means combining different ‘taste’ and ‘lifestyle’ with the public values are on the rise, this can Expading the for-profit business of For-profit organizations combining values of individuals or diverse meaning of donation will become be done more precisely. non-profit organizations public activities with business issues with donation, and this will be more widespread and diverse. expanded all the more. Continued growth of social economy It is predicted that a growing number is predicted to stimulate commercial of corporations carry out activities to business actitivities of fundraising create social value with enormous All important donors : Adding emotion to smart media organizations with non-profit resources and expertise in a far more Building a relationship with donors identity. For-profit business of non-profit fashion than non-profits 02 smartly In the next decade when new fundraising organizations will take and thereby promote their brand millennials will become a major various forms including operating image. As this may make people As a ‘horizontal relationship’ donor group, it is necessary to an independent social enterprise or see the act of consuming products Mega Trend 2 is important in donation and pay attention to trends related to social cooperative and sale of goods of businesses as an act of donation, fundraising, more weight will be using various content based on for profit. Expansion of for-profit making it hard to discriminate it from Managing a horizontal given to non-profits respecting and smart technologies such as a donor business will result in even faster activities of non-profits, there will relationship in a smart way accepting donors’ opinions through management program based on change in the concept of donation be a growing concern about how to In deauthorized society where everyone an interactive communication bigdata analytics, use of artificial and much more efforts to turn social show the difference of non-profits. uses digital media easily and horizontal with them and understanding and intelligence like Alexa and Siri, and impact or value into the value of relationships are universal, the non- utilizing the nature of the media and individualized fundraising campaigns capital. profit organization’s business and information of all donors regardless by citizens using online networks of the amount of donation. It or platforms. In addition to the use fundraising activities are also difficult to will be more important to obtain of such smart technologies, how gurantee its exclusive expertise. In this and analyze information on not to bring out basically good human situation, it is likely that the importance only potential donors’ general intention or emotion will be at and meaning of a ‘relationship’ characteristics but also their personal the core of fundraising. Also, basic between people grow bigger. interest, taste and behavior patterns principles of fundraising such as and to develop concrete strategies disclosure of correct information, based thereon. transparent use of donations, and creation of differentiated social value will become more important than ever before. 38 39
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