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WARNING Many rides at Carowinds are dynamic and thrilling. There are inherent risks in riding any amusement ride. For your protection, 2018 Guest Assistance Guide each ride is rated for its special features, such as high speeds, steep drops, sharp Welcome to Carowinds! turns, or other dynamic forces. If you We are glad you are here. At Carowinds, we are choose to ride, you accept all of these proud to have earned one of the best safety records risks. Restrictions for guests of larger in the industry. We are committed to providing our size (height or weight) are posted at guests with a safe environment and we want our certain rides. Guests with disabilities guests to have a safe and enjoyable day. We are should refer to our Ride Admission Policy continually striving to improve our facilities. If you available at Guest Services. Participate have a suggestion for an improvement or have responsibly. You should be in good health questions not answered in this brochure, please stop to ride safely. You know your physical at Guest Services. conditions and limitations, Carowinds Many amusement park rides incorporate safety does not. If you suspect your health could systems designed by the manufacturer to be at risk for any reason, or you could accommodate people of average physical stature aggravate a pre-existing condition of and body proportion. These safety systems may any kind, DO NOT RIDE! All passenger place restrictions on the ability of an individual restraint systems, including lap bars, to safely experience the ride. Guests of a large or shoulder harnesses and seatbelts, must small size, guests who have a history of heart, back be positioned, fastened and tightened or neck trouble, pregnant women, people who properly to allow guests to ride. have had recent surgery, people with casts, braces, restrictive devices or disabilities may not be safely Information in this guide is subject accommodated by these systems. For example, to change. height requirements are based on the size needed for the safety restraints to function properly and the level of maturity usually associated with a certain height. Carowind’s Ride Admission Policy has been developed in consultation with industry experts, based on the recommendations of the manufacturer, our past experience, and our evaluation of each ride using our experience of the ride in both normal and emergency operating conditions. Our prime consideration is the ability of each person to endure the dynamics of a ride without risk of injury to that person or other riders. If you feel that you or a member of your party may be affected by this policy, you are encouraged to to visit Guest Services or speak to a member of the Operations Supervisory team to obtain a list of rides www.carowinds.com you can safely ride. Your Rider Access Form will 14523 Carowinds Blvd • Charlotte, NC 28273 provide information for our ride operators to help ©Cedar Fair, L.P. ©Peanuts Worldwide LLC, Peanuts.com 3.5M/CC18-059 accommodate you.
Ride Rating System A Ride Rating System has been designed which provides a scale for rating the thrill factor of each ride. The intent is to provide a scale to guide Park guests in determining which attractions to ride based on their own experience level, physical condition, and abilities. Each ride/attraction is placed into one of five categories: CAROWINDS CATEGORY DESCRIPTION Low Thrill Rides Rides that are generally calm and gentle in nature. Rides that generally have low speeds with gentle motion and braking. Rides have Mild Thrill Rides smooth transitions with some changes in elevation and speed. Rides that generally have low to medium speeds and/or heights with moderate Moderate motion and braking. Riders may encounter unexpected changes in direction and/or Thrill Rides speed during portions of the ride. Rides that generally have medium to high speeds and/or heights with moderate to High Thrill Rides rapid braking. Riders may encounter unexpected changes in speed, direction and/ or elevation. Rides that generally have one or more of the following: high speeds and/or heights, Aggressive aggressive and unexpected forces, and rapid directional or elevation change. Riders Thrill Rides will encounter many unexpected rapid changes in speed, direction and/or elevation. Key To Symbols The following symbols and ride ratings are used to define our rides on the following pages. Must be accompanied by supervising companion, Ambulatory of proper height to ride Must be accompanied by a Cannot be any taller than Accommodates Wheelchair child to ride/participate this to ride/participate Must be at least this height Transferable Maximum Height of Ride to ride. Maximum Speed of Ride Life jacket is required Maximum Water Depth Prohibited for guests Prohibited for guests who have Prohibited for guests with back trouble had recent surgery with neck trouble Prohibited for Prohibited for guests with heart trouble or high blood pressure pregnant women 1
Please Ride Safely As a rider, you are responsible for your own safety. Under SC State law Section 41-18-35: Requires Please read this guide and all instructional signage riders to obey all posted signs and warnings and before riding. Listen to and follow all operator instructions and to behave in a manner that will not instructions. Any person who intentionally removes cause or contribute to injuring themselves or others. a safety restraint, violates a park safety policy, or Riders must report all injuries before leaving. If you appears to be under the influence of alcohol or have any questions please see attendant before chemical intoxicants will be removed from the exiting attraction. park without refund. FOR YOUR SAFETY, DO NOT ENTER AN UNAUTHORIZED AREA FOR ANY This includes people who are behaving in an unruly REASON. You may be seriously injured if you enter fashion or giving the indication of being under the an unauthorized area. influence of alcohol or chemical intoxicants. Before riding, please note all safety warnings While all amusement attractions have associated for each ride. In general: risks, certain individuals are at increased risk for injury from these attractions. Carefully evaluate each • Face forward and remain seated in an upright attraction to determine if you or members of your position with your back and shoulders against party can safely participate. We reserve the right to the seat back and hold on until the ride comes deny access to a ride to anyone who we feel may to a complete stop. not be able to safely experience the ride or may be a • All passenger restraint systems, including lap hazard to other riders. bars, shoulder harnesses, and seat belts, must A Rider Safety Guide sign is posted at every ride be positioned, fastened, and tightened at entrance and alternate access entrance. These signs all times. provide height requirements, health restrictions, ride • Due to the nature of our rides, backpacks, ratings, ride accessibility, and special instructions purses, electronics, stuffed animals and other regarding the ride. Please review these signs loose items are not permitted on most rides. prior to accessing the ride and ensure to follow all Glasses must be secured. Smaller items may instructions provided. be secured in cargo pockets or waist packs as In general, all riders should be in good health long as they do not interfere with the restraint and free from any conditions known or unknown system. In addition, smaller items may be left that might be aggravated by riding. If you have in a locker or with a non-rider. Carowinds is any doubt about your ability to safely experience not responsible for lost or stolen items. You are a ride, we urge you to consult with our staff at responsible for your personal property. Guest Services. Remember, if you suspect your • No picture taking, cell phone or electronic health could be at risk for any reason, or you could usage while riding. aggravate a pre-existing condition of any kind, • Keep all parts of your body inside the ride unit DO NOT RIDE. at all times. Generally, guests must have the ability to brace • Shirt, shoes, and shorts/pants are required on themselves upright in the seat and support their most amusement park rides. head and neck during the ride movements. Riders using wheelchairs will have to transfer from their • Finish food and drink before boarding. wheelchair to the ride unit by themselves or assisted • Smoking, including e-cigarettes, is only by a member of their party in order to be able to permitted in designated smoking areas. ride. You should plan your visit with someone who can physically help you when necessary. 2
Alternate Access Entrances & Information on where guests access the ride is Attraction Boarding Passes posted on each Ride’s Rider Safety Sign. All guests, Carowinds Ride Admission Policy and Alternate regardless of point of access, are required to meet all Access Entrances are designed to help you safely riding requirements for the ride, including height and experience our facilities and provide equal access to medical restrictions in order to ride/participate. all guests. Here’s How It Works The safety of guests and associates are our #1 • The guest with a mobility impairment or priority at Carowinds. Safety is a shared partnership ASD should visit Guest Services upon his/ between the park and our guests. Not everyone can her arrival at the park to express his/her safely enjoy every ride. Guests are asked to review inability to wait in the regular line. Some and carefully consider the ride restrictions using questions are asked to ensure that the rider good judgment. However, we reserve the right to has the required physical criteria in order to make the final decision regarding the eligibility of a safely experience rides, and a Boarding Pass rider based on a person’s size, weight, willingness is issued for the guest in question and up to to ride, or other limitations. Please refer to your 3 riding companions. individual Rider Access Form for rides that will safely • In addition to a Boarding Pass, the guest accommodate you. with a mobility impairment or ASD will If you require the use of an Alternate Access receive a “Rider Access Form” that lists the Entrance, please visit Guest Services or First Aid rides that the guest with a disability can to obtain a Rider Access Form, Boarding Pass, and safely enjoy. Guest Assistance Guide. The Guest Assistance Guide • The rider (or a member of their party) explains the ride entry guidelines and procedures obtains a boarding time from the ride and provides specific information related to each associate at the Alternate Access Entrance, attraction. Alternate Access Entrances are intended equivalent to the length of the ride line. The to accommodate guests with mobility restrictions rider can then wait comfortably away from or Autism Spectrum Disorder (ASD) and not to the queue area. bypass others waiting in line. This service is available for a guest with restricted mobility or ASD and up • The guest listed on the Boarding Pass must to three companions. be present as a rider when a Boarding Pass is being utilized. To provide equal access for all guests, we have developed a Boarding Pass Program which allows • Guests may not accumulate more than one guests with mobility restrictions or Autism Spectrum boarding time at a time. Disorder (ASD) to access rides at specified times via • Due to the nature of the attractions in the Alternate Access Entrance (usually a ride’s exit) Carolina Harbor, Alternate Access and in order to avoid crowds and waiting in the regular Boarding Passes are only available at queue. Guests who are in possession of a Boarding Coastal Currents via the exit. Boarding Pass will obtain a boarding or “ride” time on the Passes, however, are required for Boarding Pass that is equal to the anticipated wait SCarowinds Mazes if the Maze has a line. time for a particular ride from the ride associate at the Alternate Access Entrance (usually a ride’s exit). Guests can then choose to rest comfortably away from the queue area, visit a shop, see a show or play a game until their boarding time. 3
Additional Information & Services Interpretive Services We are trying to make Carowinds as enjoyable and If requested at least one week in advance, barrier-free as practical. Listed below are some of Carowinds will provide American Sign Language the services we offer. Please feel free to suggest Interpretation at live show venues. areas in which we might improve in the future. To arrange for sign language interpreting services, please call 704-588-2600. Assisted Listening Devices Assisted listening systems utilize a lightweight Restrooms wireless device that receives a signal from Private restroom facilities for guests needing transmitters at locations in order to amplify sounds. the assistance of another guest are available at These are recommended for guests with mild to all restrooms with the exception of the restrooms moderate hearing loss. located inside our Palladium Restrooms. Wheelchair accessible stalls are located at all restrooms. Braille & Large Print Guides Braille and large print guides of the Park Special Dietary Needs Map and Guest Assistance Guide are available at Although outside food and beverages are Guest Services. There are a limited number of guides not allowed in the park, individuals who have special available on a first-come, first‑serve basis. need/diet items due to a medical condition may bring small coolers to accommodate such needs. Campground Shuttle Buses An ADA accessible bus is available for Service Animals transportation from the campground to and Service animals are welcome at Carowinds. from the park. Stop by the Campground Store A service animal is defined as a dog or miniature for assistance. pony that has been individually trained to perform tasks for a person with disabilities. Service animals First Aid must be controlled with a restraining device and Our First Aid station is located in Carolina must display appropriate observed behavior at all Boardwalk, across from Goldrusher. A second times while on our property. There is a limit of one location is in Carolina Harbor near Harbor House. service animal per guest. A relief area is located Medical equipment storage and refrigeration for behind Guest Services. guests with medication, with the exception for bee Due to the nature of most rides, service animals sting anaphylaxis kits, is offered at First Aid. must remain with a non-riding member of your Carowinds has emergency medical technicians party. We are not permitted to take control of on staff that are equipped and trained to assist in your service animal. Service animals may be taken anaphylactic emergencies. Guests are encouraged on the Carolina Skytower, Grand Carousel, Plants to carry their personal EpiPen on their person at vs. Zombies Garden Warfare 3Z, and Snoopy's all times. Junction. Service animals are not permitted in water attractions, wet decks, wading pools or lazy Parking for Guests with Disabilities rivers. Guests may take advantage of our Rider Parking for guests with disabilities is provided Swap policy for staying with the service animal. in the parking lot near the front gate. Proper vehicle Visit Guest Services for more information. identification must be displayed. Parking is available on a first come, first serve basis. Security officers on duty are authorized to ticket and/or tow vehicles that do not display proper identification. 4
Wheelchair, Stroller, Scooter, and Hand-held Infant: Hand-held infants are children ECV Rental who are unable to independently walk or maintain A limited supply of wheelchairs, electric convenience independent seated postural control and will only vehicles (ECV), and strollers are available for rent be able to ride the following rides with a supervising at all park entrances. However, since wheelchairs, companion: Grand Carousel (in a chariot), Carolina ECV's, and strollers are rented on a first-come, first Skytower, Snoopy’s Junction, Coastal Currents, serve basis and cannot be reserved in advance, Myrtle Turtle Beach, Tidal Wave Bay (water depth we urge guests to bring their own. Quantities are may be restricted), and Surf Club Harbor (water limited. For those guests who choose to use a depth may be restricted). Hand-held infants and battery-powered vehicle or wheelchair, we require their supervising companion may also enjoy a safe speed be maintained while traveling in the Pirates Landing, Kiddy Hawk Cove, and Seaside park. Wheelchairs, ECV’s, and strollers may not be Splashworks, but may not participate on elevated taken out of the park gates or to the parking lot. sections of the attractions. However, a park associate will be happy to provide any assistance you may need at that time. For any Evacuations guest using a personal Segway, please stop by Evacuations may be required due to such causes Guest Services. as a mechanical problem, weather conditions, or a power interruption. If an evacuation is required, Definitions guests may need to maneuver across catwalks, Every ride entrance lists height requirements and from the highest point of the ride, and down special instructions regarding the ride. Carowinds steeply inclined catwalks or steps. Ride units may uses the following terms: also stop at the top of lifts or on the ride course due to mechanical reasons. Certain evacuations Ability to hold on or brace: Ability to use one’s may require guests to use additional safety arms to maintain a grasp on an assist bar and equipment during the process. Remain seated support one’s body during normal and emergency until given instructions. procedures on a ride and to use one’s legs to brace In Carolina Harbor guests may be asked to evacuate to maintain a seated position during the forces of pools as quickly as possible using stairs or ladders. the ride. If an evacuation from a ride/attraction is required, Supervising Companion: A supervising companion for safety reasons, we may evacuate ambulatory is someone who meets all the requirements to ride guests prior to evacuating those guests using the ride themselves, is 14 years of age or older, and wheelchairs. If so, you accept any risk due to delayed demonstrates appropriate observed behavior. evacuation of if we need to physically lift or lower Accompanied By: Whenever a guest needs you. If your wheelchair can be safely accommodated accompaniment, the accompanying person must on a ride, you are responsible for it being able to meet all the ride requirements, as well as assist withstand the movement of the ride. the guest. This includes helping the guest in the boarding and exiting of the ride, assisting the guest in maintaining a seated posture throughout the ride, ensuring the guest follows all riding instructions and procedures, and assisting the guest down stairs, catwalks, or ladders in case of an evacuation. 5
Guests of a Larger Size Wheelchairs and ECV’s cannot be accommodated All passenger restraint systems, including lap on most rides and attractions, with the exception bars, shoulder harnesses and seat belts, must be of Carolina Skytower where one wheelchair positioned and fastened properly to allow guests can be accommodated, and Plants vs. Zombies to ride. Garden Warfare 3Z where four wheelchairs can be accommodated. Please refer to the individual ride Due to rider restraint system requirements, guests of and attraction descriptions in the back of this guide a larger size (in terms of height, weight, and/or body for more specific information. proportion) may not be accommodated on some of our rides. If in doubt about your ability to safely experience a ride, we urge you to consult with our staff at Our larger guests may experience difficulty on Guest Services. Carowinds personnel are not trained Afterburn, Carolina Cyclone, Carolina Goldrusher in transferring guests from wheelchairs to ride units Drop Tower, Electro Spin, Kiddy Hawk, and are not permitted to do so. You should plan Flying Cobras, Fury 325®, Hurler, Intimidator, your visit with someone who can physically help you Kite Eating Tree, Nighthawk, Ricochet, Sling Shot, when necessary. Southern Star, WindSeeker, Woodstock™ Express, Guests may re-charge their wheelchair battery at Vortex, Yo-Yo, and Zephyr. Guest Services. Maximum and minimum weight limits can be found under the individual rides in this guide and on the Health Restrictions Rider Safety Guide Signs at the entrance to rides with restrictions. If you are concerned whether or not you can be Guests with a history of recent surgery, heart accommodated safely on a ride, you may enter trouble/high blood pressure, neck trouble, back the ride via the exit for an evaluation to ensure the trouble, or any other condition that may be restraints function properly prior to waiting in line. aggravated by riding, or who are pregnant, should The rest of your party may wait for you outside the carefully heed all warning signs at each ride exit. Test seats are located at the ride entrance of entrance. If you are in doubt about your ability to Fury 325, Nighthawk, Plants v.s Zombies Garden safely experience a ride or would like more rider Warfare 3Z, and Intimidator. information, please request our Guest Assistance The manufacturer requires a maximum rider height Guide at Guest Services. on the following rides: Kiddy Hawk, Nighthawk, Sling Shot, and Southern Star. Height Requirements Supervise children at all times. Children may be Guests Using Wheelchairs “officially” measured at the Height Check station On most rides where guests in wheelchairs can at Guest Services near the North Gate entrance be accommodated, guests will need to leave or speak to any member of the Operations their wheelchairs to be seated. In most cases, a Supervisory team. They are intended to make your wheelchair may be left in a designated position wait in line shorter by streamlining the rider height on or near the ride platform or walkway near the measurement process. For the safety of your child, ride. Almost every ride is wheelchair accessible. a standard play shoe which does not contribute Wheelchair lifts are available at Fury 325®, excessively to the child’s height is required. For Intimidator, Afterburn, Vortex, Hurler, Nighthawk, example, a child is not permitted to wear platform and GoldRusher to transport a guest in a wheelchair shoes to help meet a height requirement. Carowinds to our 2nd story ride platforms. Please use the reserves the right to ask that shoes be removed to doorbell/phone at the base of the lift to request ensure that a child’s height is not being artificially service. Please ask an associate at each location for assistance. 6
enhanced or manipulated. In Carolina Harbor, height Oxygen Tanks measurements are taken in bare feet. Due to the dynamic nature of rides, oxygen tanks are not permitted on most attractions. Please Loose and Large Articles consult with Guest Services to speak with a member When planning your day at Carowinds, it’s of management to discuss available rides. Oxygen best to travel light. Bring only items that can tanks are permitted in all restaurants, shops and be safely secured in cargo pockets (fastened with entertainment venues. Velcro, a button or zipper) or a waist pack fastened with a zipper. Photosensitivity / Strobe Lighting Most rides cannot accommodate loose articles Many attractions utilize special effects including including cell phones, pagers, hats, cameras, stuffed strobe lighting and specialty ride lights that may animals, purses, backpacks, umbrellas, beverage impact guests with certain medical conditions. containers, personal entertainment devices, etc. Attractions utilizing these effects include: Afterburn, Boo Blasters on Boo Hill, Fury 325®, Intimidator, Items must be safely secured in cargo pockets, a Nighthawk, Plants vs. Zombie Garden Warfare 3Z, waist pack, in a bin on the ride platform, left in a Ricochet, WindSeeker, and Woodstock™ Express. locker, or with a non-rider. Ride Operators cannot be responsible for these items. On Fury 325 loose items that are not able to be stored in cargo pockets Pregnancy are not permitted in line. Glasses must be secured Pregnant women are prohibited from riding all rides on all rides. On Afterburn, Drop Tower, Fury 325, with the exception of Carolina Skytower, Grand Intimidator, and Nighthawk, glasses must be secured Carousel, Snoopy’s™ Junction, Plants vs. Zombies by an athletic strap or they cannot be worn on the Garden Warfare 3Z, Flying Eagles, Campground ride. For safety reasons, taking pictures, videotaping Pool, Tidal Wave, and Surf Club Harbor. and filming on rides is prohibited. Proper Attire Lost & Found In the amusement park, most rides require proper All items found at Carowinds are turned in riding attire including shirts, shorts/pants, and to Guest Services. If you lose an item on shoes. Swimwear is not permitted on rides outside a ride we will search for the article as soon as of the Waterpark. For your safety, loose clothing possible. In order to keep the ride in operation (including scarves and other free-flowing clothing), an immediate search may not be possible. must be significantly secured or removed to prevent Please log onto and complete the form on any interference with the ride system. carowinds.com/help/lost-and-found to ensure the item is returned to you if it is found. Prosthetic Devices and Amputations For your safety, do not enter unauthorized areas Guests with any type of prosthesis should not ride to retrieve lost articles. You may be seriously the following attractions unless they can ensure injured if you enter an unauthorized area. the device is properly secured and will remain in place during the ride: Charlie Brown Wind Up, Kite Eating Tree, Drop Tower, Electro Spin, Magnetic Fields on Rides Kiddy Hawk, Nighthawk, Slingshot, Vortex, Magnetics are used at the following attractions: Drop Yo-Yo and Zephyr. Tower, Fury 325®, Hurler, Intimidator, and Nighthawk. Guests with medical devices sensitive to magnetic Prosthetics are NOT permitted on WindSeeker fields (pacemakers, hearing aids, etc.), should (a rider with more than one lower body prosthetic consider these factors when deciding to ride is not allowed). 7
Prosthetics are not permitted on Afterburn, Fury developed by analyzing the physical and mental 325, or Intimidator. In order to ride, guests must abilities required to safely ride each particular ride. remove their prosthetic and have a below the ankle Each ride was evaluated for the criteria necessary amputation (below the knee at Afterburn.) Guests for an individual to ride safely. It is our policy to allow should check with Guest Services or speak with a anyone to ride who meets all these requirements member of the Ride Supervisory team to see if they and is not a hazard to himself or others. We continue are eligible to ride without the prosthetic. to evaluate and update our Ride Admission Policy as necessary. Guests with a single amputation above the knee may ride Afterburn, Intimidator, and Fury 325 with Ability to exhibit independent seated postural the use of a separate three-point harness, provided control under the dynamic conditions of the ride. the guest has remaining leg and arm remnants to be Explanation: The rider must have the body and secured by the separate three point harness. Guests spinal control to sit upright without the aid of should check with Guest Services to determine if other people or devices. The rider must also have they are eligible to use the three point harness. sufficient muscle control to support their head, neck and upper torso during the course of the ride, All riders must be able to maintain the proper riding including the dynamic motion of the ride. Certain positioning. Additionally, prosthetic devices with ride units such as carrousel horses require the ability exposed metal parts are not permitted on most to form a saddle posture with the guest’s thighs. Carolina Harbor attractions. Guests with prosthetics enjoying their day at Carolina Harbor should consult Appropriate center of gravity. with a member of our Aquatics Supervisory team. Explanation: The Rider’s body must have the Guests should visit Guest Services or speak with an appropriate weight distribution for that ride. associate prior to waiting in line or riding to ensure a Ability to hold on with one functioning arm. safe riding experience. Explanation: A functioning arm is an upper extremity or prosthesis exhibiting good grip control, the ability Ride Devices for Guests With Disabilities to brace, and strong enough to allow the guest to Transfer devices, when requested, can be used to maintain the proper riding position throughout the assist a rider out of a wheelchair and into a ride unit. duration of the ride. Any arm prosthesis must remain The following rides are equipped with a transfer properly secured under the dynamic forces of the device: Carolina Cyclone, Flying Cobras, Hurler, ride. Due to manufacturer requirements, some rides Wilderness Run, Ricochet, and Woodstock™ Express. may exclude prosthetics. Boo Blasters on Boo Hill has one car equipped with Ability to hold on with two functioning arms. a removable door which can assist a rider out of a Explanation: Ability to hold on with two functioning wheelchair and into the ride unit. arms as defined above. Body Harnesses, when requested; allow certain Ability to brace self with one functioning leg. riders with disabilities the ability to ride if they meet Explanation: Riders must have one functioning leg the ride criteria. The following rides are equipped to be used for bracing the body during the course with a body harness: Afterburn, Intimidator, of the ride. A functioning leg may be a normal leg and Fury 325. or a prosthesis which can be used for bracing. Any Please see an associate at each ride for assistance. leg prosthesis must remain properly secured under the dynamic forces of the ride. Due to manufacturer Rider Criteria requirements, some rides may exclude prosthetics. Carowinds Ride Admission Policy is designed to Ability to brace self with two functioning legs. allow our guests to participate in the enjoyment Explanation: Riders must have two functioning legs of our park as much as possible. The policy was to be used for bracing the body during the course 8
of the ride and maintaining balance when entering Casts and Braces and exiting a ride unit. A functioning leg may be a Guests with casts and braces will be restricted normal leg or a prosthesis (see page 7 for Prosthetic from riding rides where the cast or brace will not fit Devices) which can be used for bracing. inside the ride unit or where it will present a hazard Minimum of two functioning extremities. to the guest or others. Guests with full arm (elbow Explanation: Riders must have a minimum of two restricted) and full leg (knee restricted) casts or functioning extremities (two legs, two arms, or one braces are restricted from most rides and water arm and one leg) to brace themselves during the slides. We suggest you delay your visit until the cast ride and assist in entering and exiting the ride unit. is removed. Braces with exposed metal parts are not permitted on most slides in Carolina Harbor. Minimum of three functioning extremities. Explanation: Riders must have a minimum of three functioning extremities (two legs and one arm or two arms and one leg) to brace themselves (with tripod bracing) during the ride. Ability to enter/exit ride within specified parameters without endangering self or others. Explanation: Riders must be able to enter and exit the ride without jeopardizing themselves or others and to assist with their own evacuation, if necessary. This may include special arrangements such as entering through the exit or having someone aid you in boarding. For the safety of our team members and riders, ride operators are instructed not to perform any lifting of riders, other than in the children’s area. Appropriate observed behavior: Explanation: Riders demonstrates appropriate observed behavior indicating a willingness and ability to participate and/or follow rider requirements. Appropriate observed behavior may include, but not be limited to maintaining proper riding position, attention and compliance to safety instructions, proper use of all ride safety equipment and willingness to participate. Riders have a duty to: • Exercise good judgment • Act in a responsible manner while using amusement rides • Obey all warnings prior and during participation • Not participate while under the influence of alcohol or drugs • Properly use all ride safety equipment provided 9
Casts and Braces Rides Cont. Y F Y Cervical Collar/Neck Brace WindSeeker Y Y Foot or Lower Leg Cast Woodstock™ Express Woodstock™ Whirlybirds Y Y F Broken Collar bone Yo-Yo Y Y Y Braced Arm Cast Zephyr Y Y Forearm Cast Full Arm Cast Full Leg Cast Cervical Collar/Neck Brace Rides Foot or Lower Leg Cast Afterburn Beagle Scout Acres Y Y Y Y Broken Collar bone Braced Arm Cast Boo Blasters on Boo Hill Y Y Y Y F Y Y Forearm Cast Full Arm Cast Camp Bus Y Y Y Y F Y Full Leg Cast Carolina Cyclone Y Y Y Carolina GoldRusher Y Y Y Caroline Skytower Y Y Y Y Y Y Y Carolina Harbor Charline Brown's Wind Up Y Y Y Y Barracuda Blasters Dodg'ems Y Y Y F Camp Wilderness Pool Y Y Y Y Y Y Y Do-Si-Do Y Y Y F Y Cannonball Drop Drop Tower Y Y Y F Y Captain's Curse Electro Spin Y Y Coastal Currents Y Y Y Flying Ace™ Balloon Race Y Y Y Y F Dorsal Fin Drop Flying Eagles Y Y F Y F Y Hurricane Falls Y Y Flying Cobras Y Y Kiddy Hawk Cove Pool Y Y Y Y Y O Y Fury 325 Kiddy Hawk Cove Slide Grand Carousel Y Y Y Y C Y Y Mrytle Turtle Beach Y Y Y Y Y Y Y Hurler Y Y Pelican Plunge Intimidator® Pirate's Landing Slide Kiddy Hawk Y Y Pirate's Landing Structure Y Y Y Y Y O Y Kite Eating Tree Y Y Y Pirate's Plank NightHawk Y Seaside Splashworks Slides PEANUTS™ Pirates Y Y F Seaside Splashworks Structure Y Y Y Y Y O Y PEANUTS™ Trailblazers Y Y F Storm Surge Body Slides Pigpen's Mud Buggies Storm Surge Tube Slides Plants VS. Zombies Garden War 3Z Y Y Y Y Y Y Surf Club Harbor Y Z Y Z Ricochet Y Y Surfer's Swell RipCord Y Y Tidal Wave Bay Y Z Y Z Rip Roarin' Rapids Y F Rock N' Roller Y Y Y F Y – May ride with the condition Scrambler Y Y Y F C – Must ride in a chariot Scream Weaver Y Y Y F – Cast/Brace must fit safely in the ride unit Sling Shot Y O – Not Permitted to participate on elevated activity area Snoopy's™ Junction Y Y Y Y Y Y Y Z – Participation or water depth may be restricted if necessary Snoopy™ vs. Red Baron Y Y F Y F Y Southern Star Y F F Vortex Wilderness Run Y Y F 10
Access Symbols the restraint, this ride may not accommodate guests Symbols indicate boarding procedures for each ride of a larger size. and are defined below. Rider Criteria: Guests must have a minimum of This symbol is used to identify rides where three functioning extremities. Two functioning arms the guest may remain in wheelchair. Carolina are sufficient instead of three functioning extremities Skytower may accommodate one wheelchair if the rider has a normal center of gravity and the and Plants vs. Zombies Garden Warfare 3Z may lower extremities are sufficiently strong to maintain accommodate four wheelchairs. proper riding posture under the dynamic conditions of the ride. Amputations must be below the knee. This symbol identifies rides where guests Guests who do not have appropriate center of must be able to walk independently or be gravity must have sufficient lower extremities to assisted by a member of their party. A wheelchair ensure the ride restraint system adequately restrains may be left in a designated position on or near the them. Alternatively, guests with certain amputations ride platform. may be able to ride with the use of a separate full Rides using this symbol can accommodate body harness provided the guest has remaining leg guests who are able to transfer from the and arm remnants to be secured by the harness. wheelchair to the ride unit by themselves or Prosthetics are not permitted on this ride. Guests assisted by a member of their party. should check with Guest Services or speak with a member of the Ride Supervisory team to determine RIDES if they are eligible to ride using the full body harness The following descriptions are designed to give or without the prosthetic. you information on the type of actions caused by Guests with a cervical, neck brace and or broken various rides. Each of the following attractions will collar bone are not permitted to ride. Casts are not identify the restrictions according to the criteria permitted. itemized above. In order to participate on most Rider Access: Alternate Access is available through attractions, guests must have seated postural the ride entrance where guests using wheelchairs control, appropriate center of gravity, appropriate will encounter an elevator. Press the elevator observed behavior, and the ability to enter and exit intercom button for assistance from a ride operator. the ride safely. Specific exceptions or qualifications Riders will have to take several steps, on their own or to those four criteria will be noted in the information with the assistance of a companion, and be capable provided below. If you have been authorized for of elevating themselves up into the seat. Please do Alternate Access, follow the directions listed under not use the ride restraints for support while entering each ride. or exiting, as they will shift. Afterburn Warning: This ride contains strobe lighting. Beagle Scout Acres Guests must be 54" tall to ride. This is an inverted steel coaster with floorless cars Guests taller than 54" are not permitted to participate suspended below the track. Riders will experience on the structure. weightlessness and rapid movements from side to side. Interactive play area includes slides, climbing boards, and open play area perfect for the little ones. Restraint System: A shoulder harness with a Guests must have a minimum of two functioning between-the-legs safety belt secures each rider over extremities; one functioning arm and one the head and across the chest. Due to the nature of 11
functioning leg. Guests with a cervical collar, neck and counter-clockwise direction reaching a height of brace, or braced arm cast are not permitted to ride. over 20 feet. Restraint System: A shared lap bar secures all riders Boo Blasters on Boo Hill in the row across the thighs and pelvis. A door further encloses the ride unit. Guests must be 42” tall to ride alone OR be Rider Criteria: Guests must have a minimum of two accompanied by a supervising companion. functioning extremities; one functioning arm and Hand-held infants are not permitted. one functioning leg. Guests with two prosthetic arms are not permitted to ride. Guests who do not Maximum Weight – 700 lb. per car demonstrate appropriate observed behavior must This is a ghost-busting interactive dark ride where be accompanied by a supervising companion. riders travel through an old southern plantation Guests with a cervical collar or neck brace are not to capture ghosts with “Frightlights.” An onboard permitted to ride. computer keeps track of each rider’s score. Rider Access: Alternate access is available at the Restraint System: A shared lap bar secures all riders ride exit. Riders will have to transfer into the seat, on in the row across the thighs and pelvis. The smaller their own or with the assistance of a companion. rider must sit on the inside seat. Rider Criteria Guests with a minimum of one Carolina Cyclone functioning leg must ride with a supervising companion. Guests who do not have seated postural control, the ability to enter or exit the ride safely, or Guests must be 48" tall to ride. cannot demonstrate appropriate observed behavior A high-speed, looping roller coaster which must be accompanied by a supervising companion. turns riders upside down. Riders will experience Rider Access: Alternate Access is available at the weightlessness and rapid movements from side ride exit. Riders will have to transfer into the seat, to side. on their own or with the assistance of a companion. Restraint System: A shoulder harness with a A specific ride vehicle at this attraction is equipped between-the-legs safety belt secures each rider over with a removable side which may assist a rider the head and across the chest. Due to the nature of in transferring from their wheelchair to the ride the restraint, this ride may not accommodate guests unit. Please inform an associate if you wish to use of a larger size. that vehicle. Rider Criteria: Guests must have a minimum of Warning: This ride contains strobe lighting. two functioning extremities; one functioning arm Attraction designed to scare or startle. and one functioning leg. Two functioning arms are sufficient instead of one functioning arm and one Camp Bus functioning leg if the guest is able to form a saddle posture with leg remnants sufficient to brace self upright in the seat. Guests must be 42" tall to ride alone OR be accompanied by a supervising companion. Guests with a cervical collar, neck brace, broken Hand-held infants are not permitted. collar bone, full arm cast, braced arm cast, or full leg cast are not permitted to ride. Maximum Weight – 440 lb. per row; this ride only accommodates two adults per row. Rider Access: Alternate Access is available at the ride exit. Riders will have to transfer into the seat, on PEANUTS themed bus with six rows that seats four their own or with the assistance of a companion. A guests per row. The bus rotates both in a clockwise 12
transfer device is available upon request which may An air-conditioned, enclosed cabin which rotates assist a rider out of a wheelchair and into the ride while traveling up a tower. unit. Please do not use the ride restraints for support Rider Criteria: Guests who do not have seated while entering and exiting, as they will shift. postural control or do not demonstrate appropriate observed behavior must be accompanied by Carolina Goldrusher supervising companion. Rider Access: Alternate Access is available at the Guests must be 48" tall to ride. ride exit. This ride is wheelchair accessible and may accommodate one wheelchair. Service animals are A wood and steel coaster with banked curves and permitted to ride. airtime hills. Riders will experience weightlessness and rapid movements from side to side. Charlie Brown™ Wind Up Restraint System: An individual lap bar and seatbelt secures each rider across the thighs and pelvis. Due to the nature of the restraint, this ride may not Guests must be between 36" and 54" tall to ride. accommodate guests of a larger size. A child-size chair swing ride with free hanging seats Rider Criteria: Guests must have a minimum of suspended from a gently rotating tower. two functioning extremities; one functioning arm Restraint System: An individual lap bar and a and one functioning leg. Two functioning arms are between-the-legs safety belt secures each rider. sufficient instead of one functioning arm and one functioning leg if the guest has a normal center of Rider Criteria: Guests must have a minimum of gravity and lower extremities are sufficiently strong two functioning extremities; one functioning arm to maintain proper riding posture under the dynamic and one functioning leg. Two functioning arms are conditions of the ride. Amputations must be below sufficient instead of one functioning arm and one the knee. functioning leg if the guest as a normal center of gravity and the lower extremities are sufficiently Guests with a cervical collar, neck brace, broken strong to maintain proper riding posture under the collar bone, braced arm cast, or full leg cast are not dynamic conditions of the ride. Amputations must permitted to ride. be below the knee. Rider Access: Alternate Access is available at Guests with a cervical collar, neck brace, braced arm the ride exit where guests using wheelchairs will cast, or full leg cast are not permitted to ride. encounter an elevator. Press the elevator intercom button for assistance from a ride operator. Riders Guests with any type of prosthesis should not will have to transfer into the seat, on their own or ride unless they can ensure the device is properly with the assistance of a companion. Please do not secured and will remain in place during the ride. use the ride restraints for support while entering or Rider Access: Alternate Access is available at the exiting, as they will shift. ride exit. Riders will have to take several steps, on their own or with the assistance of a companion, and Carolina Skytower be capable of elevating themselves up into the seat. Please use caution, as the ride unit may shift when entering and exiting. Guests must be 46" tall to ride alone OR be accompanied by a supervising companion. Handheld Dodg’ems infants must be accompanied by a supervising companion. Guests must be 48" tall to ride. 13
A bumper car ride where guests drive cars one functioning leg if the guest has a normal center of way around a circular track. Riders will experience gravity and lower extremities are sufficiently strong strong side-to-side movement and rapidly changing to maintain proper riding posture under the dynamic direction and forces. conditions of the ride. Amputations must be below Restraint System: An individual shoulder strap is the knee. positioned across the chest and under the arm of Guests with a cervical collar, neck brace, or a braced each rider. arm cast are not permitted to ride. Rider Criteria: If a rider cannot steer and depress Rider Access: Alternate Access is available at the the accelerator while seated normally, another gate to the right of the ride exit. Riders will have individual must accompany the guest to drive. to take several steps, on their own or with the Guests must have a minimum of three functioning assistance of a companion, and be capable of extremities. Guests with a visual impairment stepping up into the ride unit. Please use caution must ride as a passenger with a driver who meets when entering and exiting as the ride unit may shift. the requirements to drive. Guests who do not Do not use the ride restraints for support as they demonstrate appropriate observed behavior must will shift. be accompanied by a supervising companion. Caution: Units tip while entering and exiting. Guests with a cervical collar, neck brace, broken collar bone, or braced arm cast are not permitted Drop Tower to ride. Rider Access: Alternate Access is available at the Guests must be 54" tall to ride. ride exit. Riders will have to take several steps, on their own or with the assistance of a companion, Maximum Weight – 882 lb. per car and be capable of stepping up and over the side A four open-air seated tower which lifts riders and of the ride unit. Please use caution, as the ride drops them at a freefall before being stopped by a unit may shift when entering and exiting. Avoid magnetic braking system. head-on collisions. Restraint System: A shoulder harness with a between-the-legs safety belt secures each rider over Do-Si-Do the head and across the chest. Due to the nature of the restraint, this ride may not accommodate guests of a larger size. Guests must be 54" tall to ride alone OR 42” tall and accompanied by a supervising companion. Rider Criteria: Guests must have a minimum of two functioning extremities; one functioning arm Maximum Weight – 330 lb. per car and one functioning leg. Two functioning arms are This is a circular ride with three sweeps of gondolas sufficient instead of one functioning arm and one moving counterclockwise against the ride’s main functioning leg if the guest has a normal center clockwise rotation. of gravity and lower extremities are sufficiently Restraint System: A shared lap bar and seatbelt strong to maintain proper riding posture under the secures all riders in a row across the thighs dynamic conditions of the ride and the ride restraint and pelvis. The smaller rider must sit on the system adequately restrains them. Amputations inside seat. must below the knee. Guests who do not have appropriate center of gravity must have sufficient Rider Criteria: Guests must have a minimum of lower extremities to ensure the ride restraint system two functioning extremities; one functioning arm adequately restrains them. and one functioning leg. Two functioning arms are sufficient instead of one functioning arm and one 14
Guests with a cervical collar, neck brace, broken their own or with the assistance of a companion, collar bone, full arm cast, braced arm cast, or full leg and be capable of elevating themselves up into a cast are not permitted to ride. suspended seat. Please use caution when entering Guests with any type of prosthesis should not and exiting as the ride unit may shift. Do not use the ride unless they can ensure the device is properly ride restraints for support as they will shift. secured and will remain in place during the ride. Caution: Units tip while entering and exiting. Rider Access: Alternate Access is available at the ride exit. Riders will have to take several steps, on Flying Ace™ Balloon Race their own or with the assistance of a companion, and be capable of elevating themselves up into the seat. Please do not use the ride restraints for support Guests must be 48" tall to ride alone OR be while entering or exiting, as they will shift. accompanied by a supervising companion. Hand-held infants are not permitted. Warning: This ride utilizes magnetic systems. PEANUTS themed hot air balloon ride that spins and Electro Spin raises riders in the air. Restraint System: An individual seatbelt secures each rider across the thighs and pelvis. A door Guests must be 54" tall to ride. further encloses the ride unit. An inverting thrill ride where units rotate on a 360 Rider Criteria: Guests must have a minimum of degree axis while spinning to a maximum height of three functioning extremities. 64 feet around the centre hub. Riders will experience Guests with a cervical collar, neck brace, or broken weightlessness, strong side-to-side movement, and collar bone are not permitted to ride. rapidly changing forces and directions. Rider Access: Alternate Access is available at the Restraint System: A shoulder harness with a ride exit. Riders will have to transfer into the seat, between-the-legs safety strap secures each on their own or with the assistance of a companion. rider over the head and across the chest. Due Please use caution, as the ride unit may shift when to the nature of the restraint, this ride may not entering and exiting. accommodate guests of a larger size. Rider Criteria: Guests must have a minimum of Flying Cobras two functioning extremities; one functioning arm and one functioning leg. Two functioning arms are sufficient instead of one functioning arm and one Guests must be 48" tall to ride. functioning leg if the guest is able to form a saddle A high-speed, looping roller coaster which turns posture with leg remnants sufficient to brace self riders upside down forward and then again upright in the seat against the shoulder harness. while traveling backward. Riders will experience Guests with a cervical collar, neck brace, broken weightlessness and rapid movements from side collar bone, full or braced arm cast, or full leg cast to side. are not permitted to ride. Restraint System: A shoulder harness with a Guests with any type of prosthesis should not between-the-legs safety belt secures each rider over ride unless they can ensure the device is properly the head and across the chest. Due to the nature of secured and will remain in place during the ride. the restraint, this ride may not accommodate guests Rider Access: Alternate access is available at the of a larger size. ride exit. Riders will have to take several steps, on 15
Rider Criteria: Guests must have a minimum of Please use caution, as the ride unit may shift when two functioning extremities; one functioning arm entering and exiting. and one functioning leg. Two functioning arms are sufficient instead of one functioning arm and one Fury 325® functioning leg if the guest is able to form a saddle posture with leg remnants sufficient to brace self upright in the seat against the shoulder harness. Guests must be 54" tall to ride. Guests with a cervical collar, neck brace, broken A high speed, steel, giga coaster which takes riders collar bone, full arm cast, braced arm cast, or full leg to a maximum height of 325 feet reaching speeds cast are not permitted to ride. up to 95 mph. Riders will experience weightlessness Rider Access: Alternate Access is available at the and rapid movements from side to side. ride exit. Riders will have to transfer into the seat, on Restraint System: An individual lap bar and seatbelt their own or with the assistance of a companion. A secures each rider across the thighs and pelvis. transfer device is available upon request which may Due to the nature of the restraint, this ride may not assist a rider out of a wheelchair and into the ride accommodate guests of a larger size. A test seat unit. Please do not use the ride restraints for support is located at the ride entrance which can be used while entering or exiting, as they may shift. to evaluate proper fit and comfort prior to waiting in line. Coming Soon! – Flying Eagles Rider Criteria: Guests must have a minimum of three functioning extremities; one functioning arm and two functioning legs. Two functioning arms are Guests must be 44" tall to ride alone OR 36" tall and sufficient instead of three functioning extremities accompanied by a supervising companion. if the guest has a normal center of gravity and Maximum weight – 340 lb. per car lower extremities are sufficiently strong to maintain proper riding posture under the dynamic conditions Riders ride in suspended cars that rotate in a circle. of the ride. Amputations must be below the ankle. Once the rider’s speed increases, riders use a fin on Alternatively, guests with certain amputations may the front of the car to steer the car higher or lower. be able to ride with the use of a separate full body Restraint System: A shared seatbelt secures each harness provided the guest has remaining leg set of riders, fastening across the thighs and pelvis. and arm remnants to be secured by the harness. The smaller rider must sit on the inside seat. Prosthetics are not permitted on this ride. Guests Rider Criteria: Guests must have a minimum of two should check with Guest Services or speak with a functioning extremities; one functioning arm and member of the Ride Supervisory team to determine one functioning leg. Guests must have a minimum if they are eligible to ride using the full body harness of one full functioning leg (including prosthesis) and or without the prosthetic. one leg amputated below the knee. Guests who do Guests with a cervical collar, neck brace, or broken not demonstrate appropriate observed behavior collar bone are not permitted to ride. Casts are must be accompanied by a supervising companion. not permitted. Guests with a cervical collar or neck brace are not Rider Access: Alternate Access is available at the permitted to ride. ride exit where guests using a wheelchair will Rider Access: Alternate access is available at the encounter an elevator. Press the elevator intercom ride exit. Riders will have to take several steps, on button for assistance from a ride operator. Riders their own or with the assistance of a companion, and will have to take several steps, on their own or with be capable of elevating themselves into the seat. the assistance of a companion, and be capable of elevating themselves up into the seat. Please do not 16
use the ride restraints for support while entering or Hurler™ exiting, as they will shift. Loose articles that are not able to be stored in a cargo pocket are not permitted in line. Guests must be 48" tall to ride. Warning: This ride contains strobe lighting. A wooden rollercoaster with large drops and Warning: This ride utilizes magnetic systems. banked turns. Restraint System: An individual lap bar and seatbelt Grand Carousel secures each rider across the thighs and pelvis. Due to the nature of the restraint, this ride may not accommodate guests of a larger size. Guests must be 46" tall to ride alone OR be Rider Criteria: Guests must have a minimum of accompanied by a supervising companion. three functioning extremities. Two functioning arms Hand-held infants must ride in a chariot and be are sufficient instead of three functioning extremities accompanied by a supervising companion. if the guest has a normal center of gravity and the A carousel ride which features stationary and lower extremities are sufficiently strong to maintain jumping animals along with chariot seating mounted proper riding posture under the dynamic conditions on a circular platform that rotates counter-clockwise. of the ride. Amputations must be below the knee. Guests under 46" tall must be seated in a chariot Guests with a cervical collar, neck brace, broken or on the middle row of horses and be held by collar bone, full arm cast, braced arm cast, or full leg a supervising companion who is standing on cast are not permitted to ride. the platform between the horses; only one rider Rider Access: Alternate Access is available at the per horse. ride exit where guests using a wheelchair will Rider Criteria: Guests who cannot hold onto a horse encounter an elevator located underneath the with one functioning arm must be seated with a station to the left of the exit stairs. Press the elevator supervising companion in a chariot. Guests must intercom button for assistance from a ride operator. have the ability to straddle the horse on which they Riders will have to transfer into the seat, on their are riding. Guests with only one functioning leg own or with the assistance of a companion. A that are unable to straddle the horse must ride in transfer device is available upon request which may a chariot. assist a rider out of a wheelchair and into the ride Guests who cannot enter or exit the ride safely, do unit. Please do not use the ride restraints for support not have seated postural control, an appropriate while entering or exiting, as they may shift. center of gravity, or do not demonstrate appropriate Warning: This ride utilizes magnetic systems. observed behavior must ride in a chariot and be accompanied by a supervising companion. Intimidator® Guests with a full leg cast must ride in a chariot. Rider Access: Alternate Access is available at the Guests must be 54" tall to ride. ride exit. Riders will have to take several steps, on their own or with the assistance of a companion, A high speed, steel, hyper coaster which takes riders and be capable of stepping up onto an unsteady to a maximum height of 232 feet reaching speeds up platform. Service animals are permitted to to 80mph. accompany the rider on the ride platform or in Restraint System: An individual lap bar and seatbelt a chariot. secures each rider across the thighs and pelvis. Due to the nature of the restraint, this ride may not 17
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