2018-2019 Work Programme Network of EU Agencies - under the chairmanship of - EU Agencies Network
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2018-2019 Work Programme EUAN - Network of EU Agencies Table of contents Introduction 2 Shared services and capabilities 3 Mutual value creation with EU Institutions 5 Outward communication 7 Internal governance 8 List of subnetworks 9 ANNEX I – Highlights of subnetworks actions 10 ANNEX II – Meetings timeline 15 1
2018-2019 Work Programme EUAN - Network of EU Agencies Introduction This Work Programme outlines the activities to be undertaken by the EU Agencies Network (EUAN) from March 2018 to February 2019 under the shared chairmanship of the European Border and Coast Guard Agency – Frontex (01.03.2018 – 31.08.2018) and the European Centre for Disease Prevention and Control – ECDC (01.09.2018 – 28.02.2019). The Programme provides an overview of the Network’s planned activities and deliverables, while seeking continuity with actions previously taken by EUIPO and EFSA. The EUAN will continue to operate in line with the four priorities identified for the period October 2015 - October 2020 by the 5 year Strategy Agenda for the Network of EU Agencies (Dublin Agenda) and focus on added value, efficiency, increasing the Agencies’ and Joint Undertakings’ visibility and reputation, identifying synergies, and enhancing the Network’s internal governance. During the implementation of the Work Programme new developments and challenges such as the Multiannual Financial Framework (MFF) and the impact of the withdrawal of the United Kingdom from the European Union (EU) will also be taken into consideration. The Network will also take into account that the Heads of Agencies supported EIGE Director’s call for engagement in actions against sexual harassment. Since the Dublin Agenda is currently at its last phase, the Heads of Agencies meeting in May 2018 will provide an opportunity to perform a review of the Network’s strategic directions, objectives, and priorities and to update them where necessary. In this context, a discussion can be launched on potential elements for the next Strategy Agenda 2020-2025, also keeping in mind that there will be a new Parliament and Commission by the end of 2019. 2
2018-2019 Work Programme EUAN - Network of EU Agencies Shared services and capabilities Shared Services and Capabilities remain at the core of the 2018-2019 Work Programme of the Network. The use of the Shared Services Catalogue as well as the feedback from the participating Agencies and reflection of the benefits of the shared services is key. Also shared services with the Commission should be reflected in the shared services portal. i. Expanded cooperation on HR matters On the basis of the business case prepared by EFSA, the Network will aim to launch the proposed Human Resources Management (HRM) as a follow-up to the discussions during February 2018 Heads of Agencies meeting. In this context, the following key actions are expected to be taken: - Optimising the use of existing communication channels between the Agencies and Joint Undertakings (JUs) by updating the list of HR practitioners who should be involved to effectively harvest new ideas and share experiences (Network of HR practitioners according to specialisation). - Generating a list of priority HRM topics for further consideration (e.g. feasibility of joint recruitment calls for ‘general profiles’, tools and best practices, common approach to address certain findings and recommendation of IAS/ECA audits). - Strengthening usage of the Extranet as a virtual platform of exchange on HR matters between the EUAN members. ii. Inter-Agency recruitment and mobility In order to enhance inter-Agencies mobility, the Network will continue its efforts to consolidate and promote the Inter-Agency Job-Advertisement Board and will assist the Commission, as appropriate, to finding solution to issues that hamper mobility of EU staff among the Agencies and JUs e.g. pension rights. iii. Network members’ access to SYSPER The Network will further facilitate the introduction of SYSPER in line with the Project Roadmap in cooperation with DG DIGIT and DG HR and in accordance with the needs of all participating EUAN members. The preliminary SYSPER project phase has been closed at the end of 2017. January 2018 project implementation phase has been commenced. The clusters1 of the participating Agencies/JUs were finalised in accordance to their implementation speed and phases. It is planned that in 2018 DG HR together with the participating Agencies/JUs will continue the business analysis and will organise coaching sessions for each of the modules. By the end of 2018 the basic modules of SYSPER will be deployed to the first cluster of Agencies. This planning is preliminary and still subject to change. iv. Common ICT/digital services 1 First cluster (starts in January): CPVO, FRA, ETF, eu-LISA, ACER, EIOPA, EFSA, EDA, EUROPOL, EEA, FRONTEX, EUROJUST, EUROFOUND; Second cluster (per ID ongoing, project phase starts in March): CEPOL, EASA, EIT; Third cluster – manual encoding cluster: BEREC, EFCA, Shift2Rail, BBI JU; Fourth cluster (not started per ID yet): GSA, ERA, ENISA, IMI JU, CleanSky JU, SESAR JU. 3
2018-2019 Work Programme EUAN - Network of EU Agencies In 2018, the ICTAC work programme will leverage on the activities started and the results achieved in 2017, with a strengthened focus on finalising the on-going initiatives and on identifying new concrete possibilities for delivering shared services. The cooperation with DIGIT, the Comité Informatique Interinstitutionnel (CII) and the other EU Institutions remains an overarching objective, with the following sub-objectives. The Digital Shared Services objective aims at identifying new IT shared services to develop new synergies with the development of SYSPER@EU Agencies, the improvement in the integration of common collaboration tools (Skype for Business, Virtual Desktop as a Service, eHR platform, 24x7 cyber defence shared service), leveraging whenever possible on the community cloud. The target of the Digital Workplace objective is to identify a roadmap for the implementation of interoperable digital workplace at the Network members, to run a tender procedure for an inter-Agencies framework contract for telephony and to exchange lessons learned and best practices in implementing the digital workplace in consultation with the DIGIT-CII working group on Digital Workplace. The aim of the New Technologies objective is to increase the awareness in the Agencies/JUs of the potential benefits of using big data and artificial intelligence, by following up the 2017 survey, by sharing lessons learned in related initiatives and by following up a proof of concept on Cloud Based Data Warehouse. A better IT Governance and Security objective targets at developing a Cloud Services Governance Framework, at following up the implementation of the new data protection rules in the Agencies, at implementing the new agreement with CERT-EU and the Secure Email and at defining a sustainable solution for 24x7 cyber defence shared services. v. House of EU Agencies In 2017, the Coordination launched a survey to collect information on the type of services and related costs of the Brussels Liaison Officers (BLOs) of various Agencies. The purpose of this exercise is to assess the viability, interest and impact of establishing a common House of EU Agencies in Brussels that could potentially lead to savings in the use of facilities. On the basis of the results of the survey to be presented at the Heads of EU Agencies meeting in February, the concept for the House of EU Agencies could be further developed. In addition, the Network will further explore the opportunities for enhanced cooperation and mutual value creation with BLOs while taking into account the responsibilities of the newly established SSO. 4
2018-2019 Work Programme EUAN - Network of EU Agencies Mutual value creation with EU Institutions As a unified voice of the Agencies and JUs, the Network will continue interacting with different EU Institutions and interinstitutional bodies (such as CCA, CPQS, CGAM, SRC, ISIF, CII), and the Standing Working Party to channel the Network’s views and common positions on issues of shared interest. With the foreseen changes in the European Parliament as well as in the European Commission in 2019, the Network will, during 2018 reflect and agree on the approaches it will take vis-à-vis these Institutions in 2019. This will encompass both mutual value creation as well as communication efforts. Finance and budget issues are of the essence to mutual value creation with the EU Institutions in 2018, as it is expected that the IIWG2 recommendations will be adopted, the Commission proposal for the post-2020 MFF released and the new General Financial Regulation (GFR) adopted by Council and Parliament that year. In this context, the Network will focus its efforts on promoting flexibility in the use of resources and financial rules more generally; avoiding “one size fits all” solutions such as uniform staff cuts across Agencies; and continuing to explore funding sources to complement the EU Budget subsidies received by Agencies. It is therefore expected that the Heads of Agencies will carefully reflect on the impact of the abovementioned developments and engage in strategic interaction with the Institutions in relation to these issues. More concretely, the following key actions will be taken: i. Further use of the results of the Performance Framework The Performance Development Network (PDN) will devote a major part of its programme to further driving the work done so far on performance management in general and strategic resource and competency planning. More specifically, the work on a Maturity Model for implementing performance/results based orientations among Network members will move to the next phase of piloting, monitored implementation and execution at Agency level - to that end, a limited (time and scope) project may be launched involving one or two volunteering Agencies to pilot the implementation of the Maturity Model for Results Based Management; the Network’s involvement in this pilot will primarily focus on identifying and elaborating on common areas for Agencies. In this context, it may also be considered to organize a workshop with institutional stakeholders (EP, Council, Commission) on practical ways to implement performance management. A further key activity in the PDN work programme will be the dialogue with the European Commission on the revised Guidelines for implementing the Programming Document (PD), based on the proposal put forward by the former. The implementation of the new approach to Internal Control as expressed by revised Commission’s Internal Control Framework at Agency level will form another focus of the work of the PDN during 2018. Exchanges of experiences, provision of guidance and feedback will support the members of the Network to adjust their control framework. Last but not least, the PDN will pilot the approach and templates developed in 2017 for reporting the use and benefits of shared services at the EUAN level. ii. Discharge process and budget procedures 5
2018-2019 Work Programme EUAN - Network of EU Agencies The Network will coordinate and convey Agencies inputs to the EU Budget and Discharge procedures by launching timely surveys, asking for input and conveying common messages to the discharge authority. Close cooperation with the relevant Council and EP Committees as well as the Rapporteurs will be ensured to achieve a smooth discharge procedure. iii. Revision of the Framework Financial Regulation The Working Group, chaired by EFSA, has consolidated the Network input to the Framework Financial Regulation and the Coordinating Agency shall resume the work with DG BUDG while ensuring full transparency and continuous interaction with the Network throughout the review process, to be completed by the end of 2018 (or in 2019, depending on the adoption of the General Financial Regulation). iv. Further exploring financing sources to complement EU Budget subsidies The Working Group on identifying additional forms of funding will continue its work under EFSA’s leadership. Common views to input the MFF post-2020 process will be further developed. 6
2018-2019 Work Programme EUAN - Network of EU Agencies Outward communication The Network will continue to increase the visibility of the EU Agencies and JUs both vis-à-vis the EU citizens as well as key actors at EU institutional and national level. In this, the Network’s activities will complement and build on the communication work carried out by individual Agencies/JUs. Under the Frontex and ECDC chairmanships in 2018-2019, the Heads of Communication and Information Network (HCIN) will focus on the following initiatives: i. Reputation and added value The Network will support the Agencies/JUs in increasing their public visibility and strengthening their reputation individually and as members of the Network as a whole. ii. Promoting the positive impact the joint work of the EU Agencies has on society A new video about the work and added value of the EU Agencies/JUs discussed at the October 2017 meeting of the HCIN will be launched on Europe Day. This video explains the crucial work and expertise of the Agencies and JUs in many areas of life, from security and fundamental rights, through health and food safety, to innovation and financial stability. At the same time, the strong emotional dimension of the video, which takes the diversity across the EU as its point of departure, will go a long way towards boosting the Agencies’ image and visibility. iii. Knowledge exchange and capacity building To strengthen the reputation of the Network, the respective Coordinating Agencies will ensure mention of the Network and its activities in speeches and presentations at director level, and promote these on websites/social media. Efforts will be made to review and improve the homepage of the Extranet, which is the general public’s main source of information on the EU Agencies Network. Two workshops will be organised in Warsaw. The first, which will directly follow the HCIN meeting in March, will focus on EU diplomatic protocol, while the second will be devoted to specific aspects of internal communications. In addition, the Heads of Agencies meeting taking place in May 2018 will be followed by a Maritime Demonstration aimed at promoting European Coast Guard Functions in a wide range of areas, including maritime safety, security, search and rescue and border control. 7
2018-2019 Work Programme EUAN - Network of EU Agencies Internal governance i. Shared Support Office (SSO) The expansion of the role of the Shared Support Office (SSO) is expected to have a positive impact on the internal governance of the EUAN. The main objectives will be to bring the SSO to maximum possible capacity, as well as to ensure the appropriate provision of administrative, operational and secretarial support to the Network, and in particular to the Coordinating Agency. Due to the unavailability of an additional TA Post for the SSO in 2018, Frontex and ECDC as the respective Coordinating Agencies will cover the daily management of the SSO. The Appointing Authority responsibilities will be ensured by the respective Recruiting Agencies. Existing working relations between the EUAN and the EU Institutions will be maintained at the level achievable/possible with the resources available in the SSO and in the Coordinating Agency. While implementing this interim solution, the Network will continue its efforts to obtain a TA Post, which will be requested once more in the context of the EFSA Budget 2019 establishment plan. ii. Extranet The newly established SSO will be responsible for the administration of the Extranet as specified by the Terms of Reference (ToR). EUIPO will continue to host the Extranet platform until 2020. iii. Rotating Chair In accordance with the updated ToR, the Coordinating Agency for the Network is elected by the Assembly of the Heads of Agencies from and among its members. Such election takes place at least one year before the term of office begins. In July 2017 at the Heads of Agencies meeting in Parma, an idea was put forward to introduce a rotation-based system of chairmanship in order to ensure collective leadership and equal participation of the members in the Network’s activities. Further measures might be taken to develop this system. 8
2018-2019 Work Programme EUAN - Network of EU Agencies List of subnetworks The sharing of knowledge and best practices is particularly appreciated by Network members and will continue to form the basis of the Sub-network’s work-programmes for 2018-2019: »HCIN - enhancing the work of all Agency staff involved in communication, including press officers, web managers, editors, social media managers, and internal communication officers. »PDN - methodologies and governance (strategy, portfolio of projects and processes, budgeting), management systems (ICS, quality management, process management, sustainability and other certifications), and building blocks of assurance (risk management, auditing, quality, accounts, etc.). »IAAN - accounting issues (recoveries, dunning, new buildings). »IALN - legal services. »ICTAC - IT governance and IT security, in cooperation with CERT-EU; Cloud Governance and Digital Workplace, in cooperation with DIGIT and CII. »EFRAN - further follow-up of performance based management, MFF discussions concerning Agencies’ fees and the EU’s own budget and the IIWG2. »IAAPN (tbc) - discussion on appeal proceedings. »EU-ANSA - overview of scientific activities, open data, peer-review practices and uncertainty. »NAPO - procurement issues. 9
2018-2019 Work Programme EUAN - Network of EU Agencies ANNEX I – Highlights of subnetworks actions STRATEGY ACTIVITIES DELIVERABLES LEADERS AGENDA OBJECTIVE Bring the SSO to maximum possible Coordinating Shared Support Office (SSO) capacity to proactively support the Agency SSC Coordinating Agency SSO First draft to be prepared together with Coordinating Rotating system for chairing EUAN IG EFSA Agency Initial steps for the preparation of the Coordinating Strategy 2020 -2025 MVC EUAN Strategy 2020 -2025 Agency Coordinating Common application of the new EUAN Invitation of EDPS at HoA meeting Agency MVC data protection regime SSO CERT-EU Report from ENISA during HoA meeting ENISA SSC Coordinating House of EU Agencies Further development Agency SSC SSO Update the content and promote the use of Extranet management SSO SSC the Extranet in cooperation with HCIN Monitor, promote and report on the use of Shared Service Catalogue SSO SSC the catalogue in cooperation with the PDN Coordinating IIWG2 Follow-up on the IIWG2 recommendations MVC Agency Updating the list of HR practitioners (with sub-categories according to specialisation) Coordinating Human Resource Management A list of priority HRM topics Agency SSC (HRM) community SSO Extranet as a virtual platform of exchange on HR matters Coordinating Inter-Agency job-advertisement Continue setting-up and promotion Agency SSC board SSO Coordinating Standing Working Party (SWP) Follow-up on the work of the SWP Agency MVC SSO Interaction with DG HR in preparation of Coordinating HR DG HR the (annual) meeting with DG HR Agency MVC (February 2019) SSO Coordinating Interaction with AASC – Annual meeting in AASC Agency MVC February 2019 SSO Coordinating Interinstitutional Bodies and Follow-up on the work of the IIB Agency MVC Committees (IIB) SSO Participate at the Working Group, the Coordinating SYSPER for Agencies and JUs Steering Committee and the Agency SSC Interinstitutional Governance Board SSO Promoting EUAN members alignment with eRecruitment EFSA SSC EC’s requirements More transparency and dialogue with the Coordinating Correction coefficient (CC WG) MVC Commission concerning CC calculation Agency European Schools (AES WG) Follow-up on the work of AES WG AES WG MVC 10
2018-2019 Work Programme EUAN - Network of EU Agencies Learning and Development (COFO Follow-up on the work of COFO WG COFO WG MVC WG) Coordination and conveying of Network Coordinating Budget procedure members’ input at the various stages in the Agency MVC process SSO Coordination and conveying of Network Coordinating Discharge procedure members’ input at the various stages in the Agency MVC process SSO FIN Coordination and conveying of Network Coordinating New Framework Financial members’ input at the various stages in the Agency MVC Regulation process SSO Additional ways of funding to Coordinating Further development MVC complement EU Budget subsidies Agency GSA Accounting Correspondent - Presentation and discussion BBI-JU MVC overview FCH-JU Brexit – accounting impact Presentation and discussion BBI-JU MVC EASA Accounting treatment of financing ETF that complements EU Budget Presentation and discussion FRA MVC IAAN subsidies EMCDDA EFSA Clean Sky-JU Cost allocation Presentation and discussion MVC EASME EUROFOUND EUROJUST Assets – new threshold Presentation and discussion F4E MVC EASA EASME Civil Service case law Procurement case law Delegation of AIPN powers Shared services (SLA) Anti-fraud FRONTEX Possible reports SSC Legal challenges concerning data EUIPO exchange and storage by EU Agencies (new WG) Interaction of Agencies with supervisory bodies (new WG) Task Force: Article 110 SR – advice Possible report provision to the SWP Advice on request of the SWP (according FRONTEX IALN MVC to the procedure established in 2017) EUIPO Stock-taking exercise in Autumn 2018 Brexit: set up/deploy WG if Impact on the Agencies (beyond the staff FRONTEX necessary (tbc on hold in the short SSC issues) EUIPO term) Followed up by the Troika; FRONTEX Support to HoA for internal IALN Chair informs the IALN members end EUIPO IG governance of 2018 EFSA 2018 IALN training Organise and chair the training on 25 May FRONTEX SSC 2018, in Sopot Presentations to be included in the 2018 ICTAC ICTAC meetings specifically focused on: EFSA Digital Shared Services - Digital Shared Services initiatives SSC CEDEFOP - Update on the Digital Shared Services roadmap for the period 2018-2020 11
2018-2019 Work Programme EUAN - Network of EU Agencies - Community Cloud shared services implementation - Sysper-II roll-out process - EU job posting porting activity - Shared eHR solution for e-recruitment - Update on possible additional bi-lateral or cluster shared initiatives. Presentations to be included in the 2018 ICTAC meetings specifically focused on: - the implementation of Digital Workplace initiatives at the EU Agencies - the establishment of the inter-institutional EFSA Digital Workplace comparative inventory Digital Workplace CEDEFOP SSC (led by CII) EUIPO (telephony) - Windows 10 migration status and migration solutions at DIGIT and EU Agencies - Telephony Interagency Call for Tender launched, evaluated and awarded. Presentations to be included in the 2018 ICTAC meetings with specific sessions focused on: Emerging Technology - Results and follow-up of the Survey EFSA SSC launched in 2017 on the Artificial CEDEFOP Intelligence usage at the EU Agencies - Cloud resources usage for Big Data and Machine Learning. Presentations to be included in the 2018 ICTAC meetings with specific sessions focused on: - Cloud Governance Framework EFSA Better IT Governance and Security - CII collaboration initiatives SSC CEDEFOP - PDN Framework: ICT related KPIs - CERT-EU new arrangement - 24x7 CERT service - update - Secure email initiative – update. Methodology for estimating the The draft methodology proposed by EFSA savings generated by joint and tested by ETF and EUROFOUND on 5 EFSA SSC procurements most recent joint procurements. The program must highlight the Highlight the expected NAPO multiannual perspective, including, but not EFSA added value and define the SSC limited to, a Multiannual Plan of deliverables. Interagency Calls for Tenders. Agencies to establish an SLA based on the NAPO savings estimates methodology, which SLA for chargeback mechanism would allow a chargeback mechanism in EFSA SSC line with similar mechanism utilised by Commission. Suggestions for DIGIT for further Enrolment into User Group, so as to shape improvement of the e-prior / SEDIA EFSA SSC the tools that are being developed. suite Cooperation with the IALN network Organising the liaison with the IALN Chair. to produce an annual update on Sharing and utilising the presentation on EFSA SSC relevant case law in the field of case law by 2017 NAPO. procurement Definition of a maturity model and methodological approach for a Maturity model for a result based FRA/EFSA MVC performance/results based orientation PDN orientation/ share practices Methodology, assessment and reporting on Design of a methodology on the the sharing activity level, benefits obtained EFSA SSC use and benefit of shared services and quality of the information 12
2018-2019 Work Programme EUAN - Network of EU Agencies Evaluations: Update to the Evaluation Handbook (after March Exchange of good practices on endorsement) and update of the implementing evaluation ETF MVC better Toolbox (available in January Q&A document 2017) Proposal to the EC of a revised template Assessment and possible revision and guideline (clarifications on timelines, 1 EMCDDA MVC of the SPD template/guidelines or 2 documents, financial statements, etc.) Review catalogue/definition of KPIs on: - efficiency; - effectiveness; - EU value added, relevance, Updated common catalogue of KPIs coherence covering the 3 dimensions: - synergies/shared services (usage a) Update list of existing KPIs and adding & efficiency) others (planning) EFSA MVC - impact b) Operational framework necessary to - workload measure these KPIs (monitoring) - operations vs support activities c) Reporting on these KPIs (reporting) - operations vs support jobs (job screening/benchmarking (linked on performance) - science quality indicator a) Inventory of frameworks, methodologies, Exchange on good practices with a governance and change management on focus on 4 areas: Strategy, Portfolio (project& process), Budget a) Governance management b) Integration of Management System: a: EFSA b) Management systems: Quality ICS, Quality Management, Document b: EFSA/EUIPO management, change SSC Management System (records), c: EFSA management, document Sustainability, Environment Management management, sustainability, (EMAS), Safety at work (OHSAS) certification (EMAS, OHSAS, etc.) c) Risk Management & Audit (tbc) c) Risk Management & Audit. d) Follow-up on the work of the WG on QM d) Internal Control System systems Further follow-up on performance based Follow-up of Performance Based management EFRAN Management and IIWG2/MFF Continue the follow-up on the IIWG2 and EUIPO SSC discussions on fees received by the EASA pilot case Agencies Monitoring MFF discussions concerning fees received by Agencies Discussion on appeal proceedings IAAPN TBC SSC TBC TBC An overview paper will be published and a short opinion piece based on the paper will be submitted for publication in a peer- The ‘EU-ANSA Agencies reviewed journal. The research knowledge Engagement in the EU Research cycle paper used as a starting point for EMCDDA MVC Knowledge Cycle communication with institutional stakeholders EU-ANSA Continuation of work on ‘research clusters’ The draft reflection paper on ‘Approaches to assess and manage scientific Scientific uncertainty: approaches uncertainty: examples from EU ANSA within EU-ANSA Agencies Agencies’ will be finalised and published EMCDDA MVC and a short opinion piece based on the paper will be submitted for publication in a peer-reviewed journal. ‘Overview of the scientific process A stocktaking exercise is foreseen in 2018 of the EU Agencies network for regarding the need for a fundamental EMCDDA MVC scientific advice (EU-ANSA)’ rewrite of the paper. 13
2018-2019 Work Programme EUAN - Network of EU Agencies Further information exchange with the Open Data Portal (ODP) and the Open Agencies approaches to ‘open data’ Science Policy Platform (OSPP). It is EMCDDA MVC and ‘open science’ foreseen that EU-ANSA agencies will participate in ODP survey on Open Data. The ‘futures’ Working Group will undertake ‘Futures’ (foresight, forecasting, a mapping exercise of terminology used by EMCDDA MVC horizon-scanning, early warnings) Agencies. A web page for EU-ANSA Raising awareness of EU-ANSA EMCDDA OC activities Flyer HCIN meeting with sessions to showcase good practices, including social media Knowledge exchange and capacity Workshop (1): EU diplomatic protocol Frontex SSC development Workshop (2): internal communications with a focus on institutional change Ensure mention of the Network and its Strengthen the reputation of the activities in speeches and presentations at Frontex OC Network director level; promote these on HCIN websites/social media Promote the positive impact on Support the Agencies by means of cross- society achieved by the work of the institutional ties, in the media, and on Frontex OC EU Agencies social media Launch and promote video highlighting the Publicise the Network EFSA/Frontex OC added value of EU Agencies Maritime Demonstration aimed at Thematic communication promoting European Coast Guard Frontex OC Functions 14
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