2018-2019 Work Programme Network of EU Agencies - under the chairmanship of - EU Agencies Network

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2018-2019 Work Programme Network of EU Agencies - under the chairmanship of - EU Agencies Network
2018-2019
Work Programme

     Network of EU Agencies
   under the chairmanship of
           Frontex and ECDC
2018-2019 Work Programme Network of EU Agencies - under the chairmanship of - EU Agencies Network
2018-2019 Work Programme            EUAN - Network of EU Agencies

Table of contents

Introduction                                              2
Shared services and capabilities                          3

Mutual value creation with EU Institutions                5
Outward communication                                     7

Internal governance                                       8

List of subnetworks                                       9

ANNEX I – Highlights of subnetworks actions               10

ANNEX II – Meetings timeline                              15

                                                                    1
2018-2019 Work Programme                                  EUAN - Network of EU Agencies

Introduction

This Work Programme outlines the activities to be undertaken by the EU Agencies Network
(EUAN) from March 2018 to February 2019 under the shared chairmanship of the European
Border and Coast Guard Agency – Frontex (01.03.2018 – 31.08.2018) and the European
Centre for Disease Prevention and Control – ECDC (01.09.2018 – 28.02.2019).

The Programme provides an overview of the Network’s planned activities and deliverables,
while seeking continuity with actions previously taken by EUIPO and EFSA.

The EUAN will continue to operate in line with the four priorities identified for the period
October 2015 - October 2020 by the 5 year Strategy Agenda for the Network of EU Agencies
(Dublin Agenda) and focus on added value, efficiency, increasing the Agencies’ and Joint
Undertakings’ visibility and reputation, identifying synergies, and enhancing the Network’s
internal governance.

During the implementation of the Work Programme new developments and challenges such
as the Multiannual Financial Framework (MFF) and the impact of the withdrawal of the United
Kingdom from the European Union (EU) will also be taken into consideration. The Network will
also take into account that the Heads of Agencies supported EIGE Director’s call for
engagement in actions against sexual harassment.

Since the Dublin Agenda is currently at its last phase, the Heads of Agencies meeting in May
2018 will provide an opportunity to perform a review of the Network’s strategic directions,
objectives, and priorities and to update them where necessary. In this context, a discussion
can be launched on potential elements for the next Strategy Agenda 2020-2025, also keeping
in mind that there will be a new Parliament and Commission by the end of 2019.

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2018-2019 Work Programme                                            EUAN - Network of EU Agencies

Shared services and capabilities
Shared Services and Capabilities remain at the core of the 2018-2019 Work Programme of
the Network. The use of the Shared Services Catalogue as well as the feedback from the
participating Agencies and reflection of the benefits of the shared services is key. Also shared
services with the Commission should be reflected in the shared services portal.
i. Expanded cooperation on HR matters

On the basis of the business case prepared by EFSA, the Network will aim to launch the
proposed Human Resources Management (HRM) as a follow-up to the discussions during
February 2018 Heads of Agencies meeting.

In this context, the following key actions are expected to be taken:
    - Optimising the use of existing communication channels between the Agencies and Joint
      Undertakings (JUs) by updating the list of HR practitioners who should be involved to
      effectively harvest new ideas and share experiences (Network of HR practitioners
      according to specialisation).
    - Generating a list of priority HRM topics for further consideration (e.g. feasibility of joint
      recruitment calls for ‘general profiles’, tools and best practices, common approach to
      address certain findings and recommendation of IAS/ECA audits).
    - Strengthening usage of the Extranet as a virtual platform of exchange on HR matters
      between the EUAN members.

ii. Inter-Agency recruitment and mobility

In order to enhance inter-Agencies mobility, the Network will continue its efforts to consolidate
and promote the Inter-Agency Job-Advertisement Board and will assist the Commission, as
appropriate, to finding solution to issues that hamper mobility of EU staff among the Agencies
and JUs e.g. pension rights.

iii. Network members’ access to SYSPER

The Network will further facilitate the introduction of SYSPER in line with the Project Roadmap
in cooperation with DG DIGIT and DG HR and in accordance with the needs of all participating
EUAN members.

The preliminary SYSPER project phase has been closed at the end of 2017. January 2018
project implementation phase has been commenced. The clusters1 of the participating
Agencies/JUs were finalised in accordance to their implementation speed and phases.

It is planned that in 2018 DG HR together with the participating Agencies/JUs will continue the
business analysis and will organise coaching sessions for each of the modules. By the end of
2018 the basic modules of SYSPER will be deployed to the first cluster of Agencies. This
planning is preliminary and still subject to change.

iv. Common ICT/digital services

1
 First cluster (starts in January): CPVO, FRA, ETF, eu-LISA, ACER, EIOPA, EFSA, EDA, EUROPOL, EEA, FRONTEX,
EUROJUST, EUROFOUND;
Second cluster (per ID ongoing, project phase starts in March): CEPOL, EASA, EIT;
Third cluster – manual encoding cluster: BEREC, EFCA, Shift2Rail, BBI JU;
Fourth cluster (not started per ID yet): GSA, ERA, ENISA, IMI JU, CleanSky JU, SESAR JU.

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2018-2019 Work Programme                                     EUAN - Network of EU Agencies

In 2018, the ICTAC work programme will leverage on the activities started and the results
achieved in 2017, with a strengthened focus on finalising the on-going initiatives and on
identifying new concrete possibilities for delivering shared services. The cooperation with
DIGIT, the Comité Informatique Interinstitutionnel (CII) and the other EU Institutions remains
an overarching objective, with the following sub-objectives.

The Digital Shared Services objective aims at identifying new IT shared services to develop
new synergies with the development of SYSPER@EU Agencies, the improvement in the
integration of common collaboration tools (Skype for Business, Virtual Desktop as a Service,
eHR platform, 24x7 cyber defence shared service), leveraging whenever possible on the
community cloud.

The target of the Digital Workplace objective is to identify a roadmap for the implementation
of interoperable digital workplace at the Network members, to run a tender procedure for an
inter-Agencies framework contract for telephony and to exchange lessons learned and best
practices in implementing the digital workplace in consultation with the DIGIT-CII working
group on Digital Workplace.

The aim of the New Technologies objective is to increase the awareness in the Agencies/JUs
of the potential benefits of using big data and artificial intelligence, by following up the 2017
survey, by sharing lessons learned in related initiatives and by following up a proof of concept
on Cloud Based Data Warehouse.

A better IT Governance and Security objective targets at developing a Cloud Services
Governance Framework, at following up the implementation of the new data protection rules
in the Agencies, at implementing the new agreement with CERT-EU and the Secure Email
and at defining a sustainable solution for 24x7 cyber defence shared services.

v. House of EU Agencies

In 2017, the Coordination launched a survey to collect information on the type of services and
related costs of the Brussels Liaison Officers (BLOs) of various Agencies. The purpose of this
exercise is to assess the viability, interest and impact of establishing a common House of EU
Agencies in Brussels that could potentially lead to savings in the use of facilities.

On the basis of the results of the survey to be presented at the Heads of EU Agencies meeting
in February, the concept for the House of EU Agencies could be further developed. In addition,
the Network will further explore the opportunities for enhanced cooperation and mutual value
creation with BLOs while taking into account the responsibilities of the newly established SSO.

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2018-2019 Work Programme                                     EUAN - Network of EU Agencies

Mutual value creation with EU Institutions

As a unified voice of the Agencies and JUs, the Network will continue interacting with different
EU Institutions and interinstitutional bodies (such as CCA, CPQS, CGAM, SRC, ISIF, CII), and
the Standing Working Party to channel the Network’s views and common positions on issues
of shared interest.

With the foreseen changes in the European Parliament as well as in the European
Commission in 2019, the Network will, during 2018 reflect and agree on the approaches it will
take vis-à-vis these Institutions in 2019. This will encompass both mutual value creation as
well as communication efforts.

Finance and budget issues are of the essence to mutual value creation with the EU Institutions
in 2018, as it is expected that the IIWG2 recommendations will be adopted, the Commission
proposal for the post-2020 MFF released and the new General Financial Regulation (GFR)
adopted by Council and Parliament that year. In this context, the Network will focus its efforts
on promoting flexibility in the use of resources and financial rules more generally; avoiding
“one size fits all” solutions such as uniform staff cuts across Agencies; and continuing to
explore funding sources to complement the EU Budget subsidies received by Agencies. It is
therefore expected that the Heads of Agencies will carefully reflect on the impact of the
abovementioned developments and engage in strategic interaction with the Institutions in
relation to these issues.

More concretely, the following key actions will be taken:

i. Further use of the results of the Performance Framework

The Performance Development Network (PDN) will devote a major part of its programme to
further driving the work done so far on performance management in general and strategic
resource and competency planning.

More specifically, the work on a Maturity Model for implementing performance/results based
orientations among Network members will move to the next phase of piloting, monitored
implementation and execution at Agency level - to that end, a limited (time and scope) project
may be launched involving one or two volunteering Agencies to pilot the implementation of the
Maturity Model for Results Based Management; the Network’s involvement in this pilot will
primarily focus on identifying and elaborating on common areas for Agencies. In this context,
it may also be considered to organize a workshop with institutional stakeholders (EP, Council,
Commission) on practical ways to implement performance management.

A further key activity in the PDN work programme will be the dialogue with the European
Commission on the revised Guidelines for implementing the Programming Document (PD),
based on the proposal put forward by the former.

The implementation of the new approach to Internal Control as expressed by revised
Commission’s Internal Control Framework at Agency level will form another focus of the work
of the PDN during 2018. Exchanges of experiences, provision of guidance and feedback will
support the members of the Network to adjust their control framework.

Last but not least, the PDN will pilot the approach and templates developed in 2017 for
reporting the use and benefits of shared services at the EUAN level.

ii. Discharge process and budget procedures

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2018-2019 Work Programme                                  EUAN - Network of EU Agencies

The Network will coordinate and convey Agencies inputs to the EU Budget and Discharge
procedures by launching timely surveys, asking for input and conveying common messages
to the discharge authority. Close cooperation with the relevant Council and EP Committees
as well as the Rapporteurs will be ensured to achieve a smooth discharge procedure.
iii. Revision of the Framework Financial Regulation

The Working Group, chaired by EFSA, has consolidated the Network input to the Framework
Financial Regulation and the Coordinating Agency shall resume the work with DG BUDG while
ensuring full transparency and continuous interaction with the Network throughout the review
process, to be completed by the end of 2018 (or in 2019, depending on the adoption of the
General Financial Regulation).

iv. Further exploring financing sources to complement EU Budget subsidies

The Working Group on identifying additional forms of funding will continue its work under
EFSA’s leadership. Common views to input the MFF post-2020 process will be further
developed.

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2018-2019 Work Programme                                       EUAN - Network of EU Agencies

Outward communication
The Network will continue to increase the visibility of the EU Agencies and JUs both vis-à-vis
the EU citizens as well as key actors at EU institutional and national level. In this, the Network’s
activities will complement and build on the communication work carried out by individual
Agencies/JUs.

Under the Frontex and ECDC chairmanships in 2018-2019, the Heads of Communication and
Information Network (HCIN) will focus on the following initiatives:

i. Reputation and added value
The Network will support the Agencies/JUs in increasing their public visibility and
strengthening their reputation individually and as members of the Network as a whole.

ii. Promoting the positive impact the joint work of the EU Agencies has on society
A new video about the work and added value of the EU Agencies/JUs discussed at the October
2017 meeting of the HCIN will be launched on Europe Day. This video explains the crucial
work and expertise of the Agencies and JUs in many areas of life, from security and
fundamental rights, through health and food safety, to innovation and financial stability. At the
same time, the strong emotional dimension of the video, which takes the diversity across the
EU as its point of departure, will go a long way towards boosting the Agencies’ image and
visibility.

iii. Knowledge exchange and capacity building
To strengthen the reputation of the Network, the respective Coordinating Agencies will ensure
mention of the Network and its activities in speeches and presentations at director level, and
promote these on websites/social media. Efforts will be made to review and improve the
homepage of the Extranet, which is the general public’s main source of information on the EU
Agencies Network.

Two workshops will be organised in Warsaw. The first, which will directly follow the HCIN
meeting in March, will focus on EU diplomatic protocol, while the second will be devoted to
specific aspects of internal communications.

In addition, the Heads of Agencies meeting taking place in May 2018 will be followed by a
Maritime Demonstration aimed at promoting European Coast Guard Functions in a wide range
of areas, including maritime safety, security, search and rescue and border control.

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2018-2019 Work Programme                                    EUAN - Network of EU Agencies

Internal governance
i. Shared Support Office (SSO)

The expansion of the role of the Shared Support Office (SSO) is expected to have a positive
impact on the internal governance of the EUAN. The main objectives will be to bring the SSO
to maximum possible capacity, as well as to ensure the appropriate provision of administrative,
operational and secretarial support to the Network, and in particular to the Coordinating
Agency.

Due to the unavailability of an additional TA Post for the SSO in 2018, Frontex and ECDC as
the respective Coordinating Agencies will cover the daily management of the SSO. The
Appointing Authority responsibilities will be ensured by the respective Recruiting Agencies.

Existing working relations between the EUAN and the EU Institutions will be maintained at the
level achievable/possible with the resources available in the SSO and in the Coordinating
Agency.

While implementing this interim solution, the Network will continue its efforts to obtain a TA
Post, which will be requested once more in the context of the EFSA Budget 2019
establishment plan.

ii. Extranet

The newly established SSO will be responsible for the administration of the Extranet as
specified by the Terms of Reference (ToR). EUIPO will continue to host the Extranet platform
until 2020.

iii. Rotating Chair

In accordance with the updated ToR, the Coordinating Agency for the Network is elected by
the Assembly of the Heads of Agencies from and among its members. Such election takes
place at least one year before the term of office begins.

In July 2017 at the Heads of Agencies meeting in Parma, an idea was put forward to introduce
a rotation-based system of chairmanship in order to ensure collective leadership and equal
participation of the members in the Network’s activities.
Further measures might be taken to develop this system.

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2018-2019 Work Programme                                    EUAN - Network of EU Agencies

List of subnetworks

The sharing of knowledge and best practices is particularly appreciated by Network members
and will continue to form the basis of the Sub-network’s work-programmes for 2018-2019:

»HCIN - enhancing the work of all Agency staff involved in communication, including press
officers, web managers, editors, social media managers, and internal communication officers.

»PDN - methodologies and governance (strategy, portfolio of projects and processes,
budgeting), management systems (ICS, quality management, process management,
sustainability and other certifications), and building blocks of assurance (risk management,
auditing, quality, accounts, etc.).

»IAAN - accounting issues (recoveries, dunning, new buildings).

»IALN - legal services.

»ICTAC - IT governance and IT security, in cooperation with CERT-EU; Cloud Governance
and Digital Workplace, in cooperation with DIGIT and CII.

»EFRAN - further follow-up of performance based management, MFF discussions concerning
Agencies’ fees and the EU’s own budget and the IIWG2.

»IAAPN (tbc) - discussion on appeal proceedings.

»EU-ANSA - overview of scientific activities, open data, peer-review practices and uncertainty.

»NAPO - procurement issues.

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2018-2019 Work Programme                                                 EUAN - Network of EU Agencies

              ANNEX I – Highlights of subnetworks actions

                                                                                                            STRATEGY
       ACTIVITIES                          DELIVERABLES                                  LEADERS            AGENDA
                                                                                                            OBJECTIVE
                                           Bring the SSO to maximum possible             Coordinating
       Shared Support Office (SSO)         capacity to proactively support the           Agency             SSC
                                           Coordinating Agency                           SSO

                                           First draft to be prepared together with      Coordinating
       Rotating system for chairing EUAN                                                                    IG
                                           EFSA                                          Agency

                                           Initial steps for the preparation of the      Coordinating
       Strategy 2020 -2025                                                                                  MVC
                                           EUAN Strategy 2020 -2025                      Agency
                                                                                         Coordinating
       Common application of the new
EUAN

                                           Invitation of EDPS at HoA meeting             Agency             MVC
       data protection regime
                                                                                         SSO
       CERT-EU                             Report from ENISA during HoA meeting          ENISA              SSC
                                                                                         Coordinating
       House of EU Agencies                Further development                           Agency             SSC
                                                                                         SSO
                                           Update the content and promote the use of
       Extranet management                                                               SSO                SSC
                                           the Extranet in cooperation with HCIN
                                           Monitor, promote and report on the use of
       Shared Service Catalogue                                                          SSO                SSC
                                           the catalogue in cooperation with the PDN
                                                                                         Coordinating
       IIWG2                               Follow-up on the IIWG2 recommendations                           MVC
                                                                                         Agency
                                           Updating the list of HR practitioners (with
                                           sub-categories according to specialisation)
                                                                                         Coordinating
       Human Resource Management
                                           A list of priority HRM topics                 Agency             SSC
       (HRM) community
                                                                                         SSO
                                           Extranet as a virtual platform of exchange
                                           on HR matters
                                                                                         Coordinating
       Inter-Agency job-advertisement
                                           Continue setting-up and promotion             Agency             SSC
       board
                                                                                         SSO
                                                                                         Coordinating
       Standing Working Party (SWP)        Follow-up on the work of the SWP              Agency             MVC
                                                                                         SSO
                                           Interaction with DG HR in preparation of      Coordinating
HR

       DG HR                               the (annual) meeting with DG HR               Agency             MVC
                                           (February 2019)                               SSO
                                                                                         Coordinating
                                           Interaction with AASC – Annual meeting in
       AASC                                                                              Agency             MVC
                                           February 2019
                                                                                         SSO
                                                                                         Coordinating
       Interinstitutional Bodies and
                                           Follow-up on the work of the IIB              Agency             MVC
       Committees (IIB)
                                                                                         SSO
                                           Participate at the Working Group, the         Coordinating
       SYSPER for Agencies and JUs         Steering Committee and the                    Agency             SSC
                                           Interinstitutional Governance Board           SSO
                                           Promoting EUAN members alignment with
       eRecruitment                                                                      EFSA               SSC
                                           EC’s requirements
                                           More transparency and dialogue with the       Coordinating
       Correction coefficient (CC WG)                                                                       MVC
                                           Commission concerning CC calculation          Agency
       European Schools (AES WG)           Follow-up on the work of AES WG               AES WG             MVC

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2018-2019 Work Programme                                                EUAN - Network of EU Agencies

        Learning and Development (COFO
                                              Follow-up on the work of COFO WG              COFO WG         MVC
        WG)
                                              Coordination and conveying of Network         Coordinating
        Budget procedure                      members’ input at the various stages in the   Agency          MVC
                                              process                                       SSO
                                              Coordination and conveying of Network         Coordinating
        Discharge procedure                   members’ input at the various stages in the   Agency          MVC
                                              process                                       SSO
FIN

                                              Coordination and conveying of Network         Coordinating
        New Framework Financial
                                              members’ input at the various stages in the   Agency          MVC
        Regulation
                                              process                                       SSO

        Additional ways of funding to                                                       Coordinating
                                              Further development                                           MVC
        complement EU Budget subsidies                                                      Agency

                                                                                            GSA
        Accounting Correspondent -
                                              Presentation and discussion                   BBI-JU          MVC
        overview
                                                                                            FCH-JU
        Brexit – accounting impact            Presentation and discussion                   BBI-JU          MVC
                                                                                            EASA
        Accounting treatment of financing                                                   ETF
        that complements EU Budget            Presentation and discussion                   FRA             MVC
IAAN

        subsidies                                                                           EMCDDA
                                                                                            EFSA
                                                                                            Clean Sky-JU
        Cost allocation                       Presentation and discussion                                   MVC
                                                                                            EASME
                                                                                            EUROFOUND
                                                                                            EUROJUST
        Assets – new threshold                Presentation and discussion                   F4E             MVC
                                                                                            EASA
                                                                                            EASME
        Civil Service case law
        Procurement case law
        Delegation of AIPN powers
        Shared services (SLA)
        Anti-fraud                                                                          FRONTEX
                                              Possible reports                                              SSC
        Legal challenges concerning data                                                    EUIPO
        exchange and storage by EU
        Agencies (new WG)
        Interaction of Agencies with
        supervisory bodies (new WG)
        Task Force: Article 110 SR – advice
                                              Possible report
        provision to the SWP
                                              Advice on request of the SWP (according       FRONTEX
IALN

                                                                                                            MVC
                                              to the procedure established in 2017)         EUIPO
                                              Stock-taking exercise in Autumn 2018

        Brexit: set up/deploy WG if
                                              Impact on the Agencies (beyond the staff      FRONTEX
        necessary (tbc on hold in the short                                                                 SSC
                                              issues)                                       EUIPO
        term)

                                              Followed up by the Troika;                    FRONTEX
        Support to HoA for internal
                                              IALN Chair informs the IALN members end       EUIPO           IG
        governance
                                              of 2018                                       EFSA
        2018 IALN training                    Organise and chair the training on 25 May
                                                                                            FRONTEX         SSC
                                              2018, in Sopot
                                              Presentations to be included in the 2018
ICTAC

                                              ICTAC meetings specifically focused on:
                                                                                            EFSA
        Digital Shared Services               - Digital Shared Services initiatives                         SSC
                                                                                            CEDEFOP
                                              - Update on the Digital Shared Services
                                              roadmap for the period 2018-2020

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2018-2019 Work Programme                                                 EUAN - Network of EU Agencies

                                            - Community Cloud shared services
                                            implementation
                                            - Sysper-II roll-out process
                                            - EU job posting porting activity
                                            - Shared eHR solution for e-recruitment
                                            - Update on possible additional bi-lateral or
                                            cluster shared initiatives.
                                            Presentations to be included in the 2018
                                            ICTAC meetings specifically focused on:
                                            - the implementation of Digital Workplace
                                            initiatives at the EU Agencies
                                            - the establishment of the inter-institutional
                                                                                             EFSA
                                            Digital Workplace comparative inventory
       Digital Workplace                                                                     CEDEFOP             SSC
                                            (led by CII)
                                                                                             EUIPO (telephony)
                                            - Windows 10 migration status and
                                            migration solutions at DIGIT and EU
                                            Agencies
                                            - Telephony Interagency Call for Tender
                                            launched, evaluated and awarded.
                                            Presentations to be included in the 2018
                                            ICTAC meetings with specific sessions
                                            focused on:
       Emerging Technology                  - Results and follow-up of the Survey            EFSA
                                                                                                                 SSC
                                            launched in 2017 on the Artificial               CEDEFOP
                                            Intelligence usage at the EU Agencies
                                            - Cloud resources usage for Big Data and
                                            Machine Learning.
                                            Presentations to be included in the 2018
                                            ICTAC meetings with specific sessions
                                            focused on:
                                            - Cloud Governance Framework
                                                                                             EFSA
       Better IT Governance and Security    - CII collaboration initiatives                                      SSC
                                                                                             CEDEFOP
                                            - PDN Framework: ICT related KPIs
                                            - CERT-EU new arrangement
                                            - 24x7 CERT service - update
                                            - Secure email initiative – update.

       Methodology for estimating the       The draft methodology proposed by EFSA
       savings generated by joint           and tested by ETF and EUROFOUND on 5             EFSA                SSC
       procurements                         most recent joint procurements.

                                            The program must highlight the
       Highlight the expected NAPO
                                            multiannual perspective, including, but not      EFSA
       added value and define the                                                                                SSC
                                            limited to, a Multiannual Plan of
       deliverables.
                                            Interagency Calls for Tenders.
                                            Agencies to establish an SLA based on the
NAPO

                                            savings estimates methodology, which
       SLA for chargeback mechanism
                                            would allow a chargeback mechanism in            EFSA                SSC
                                            line with similar mechanism utilised by
                                            Commission.
       Suggestions for DIGIT for further
                                            Enrolment into User Group, so as to shape
       improvement of the e-prior / SEDIA                                                    EFSA                SSC
                                            the tools that are being developed.
       suite
       Cooperation with the IALN network
                                            Organising the liaison with the IALN Chair.
       to produce an annual update on
                                            Sharing and utilising the presentation on        EFSA                SSC
       relevant case law in the field of
                                            case law by 2017 NAPO.
       procurement
       Definition of a maturity model and
       methodological approach for a        Maturity model for a result based
                                                                                             FRA/EFSA            MVC
       performance/results based            orientation
PDN

       orientation/ share practices
                                            Methodology, assessment and reporting on
       Design of a methodology on the
                                            the sharing activity level, benefits obtained    EFSA                SSC
       use and benefit of shared services
                                            and quality of the information

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2018-2019 Work Programme                                                   EUAN - Network of EU Agencies

          Evaluations: Update to the
          Evaluation Handbook (after March       Exchange of good practices on
          endorsement) and update of the         implementing evaluation                         ETF             MVC
          better Toolbox (available in January   Q&A document
          2017)
                                                 Proposal to the EC of a revised template
          Assessment and possible revision
                                                 and guideline (clarifications on timelines, 1   EMCDDA          MVC
          of the SPD template/guidelines
                                                 or 2 documents, financial statements, etc.)
          Review catalogue/definition of KPIs
          on:
          - efficiency;
          - effectiveness;
          - EU value added, relevance,           Updated common catalogue of KPIs
          coherence                              covering the 3 dimensions:
          - synergies/shared services (usage     a) Update list of existing KPIs and adding
          & efficiency)                          others (planning)                               EFSA            MVC
          - impact                               b) Operational framework necessary to
          - workload                             measure these KPIs (monitoring)
          - operations vs support activities     c) Reporting on these KPIs (reporting)
          - operations vs support jobs (job
          screening/benchmarking
          (linked on performance)
          - science quality indicator
                                                 a) Inventory of frameworks, methodologies,
          Exchange on good practices with a
                                                 governance and change management on
          focus on 4 areas:
                                                 Strategy, Portfolio (project& process),
                                                 Budget
          a) Governance management
                                                 b) Integration of Management System:            a: EFSA
          b) Management systems: Quality
                                                 ICS, Quality Management, Document               b: EFSA/EUIPO
          management, change                                                                                     SSC
                                                 Management System (records),                    c: EFSA
          management, document
                                                 Sustainability, Environment Management
          management, sustainability,
                                                 (EMAS), Safety at work (OHSAS)
          certification (EMAS, OHSAS, etc.)
                                                 c) Risk Management & Audit (tbc)
          c) Risk Management & Audit.
                                                 d) Follow-up on the work of the WG on QM
          d) Internal Control System
                                                 systems
                                                 Further follow-up on performance based
          Follow-up of Performance Based         management
EFRAN

          Management and IIWG2/MFF               Continue the follow-up on the IIWG2 and
                                                                                                 EUIPO           SSC
          discussions on fees received by        the EASA pilot case
          Agencies                               Monitoring MFF discussions concerning
                                                 fees received by Agencies

          Discussion on appeal proceedings
IAAPN

                                                                                                 TBC             SSC
          TBC
TBC

                                                 An overview paper will be published and a
                                                 short opinion piece based on the paper will
                                                 be submitted for publication in a peer-
          The ‘EU-ANSA Agencies
                                                 reviewed journal. The research knowledge
          Engagement in the EU Research
                                                 cycle paper used as a starting point for        EMCDDA          MVC
          Knowledge Cycle
                                                 communication with institutional
                                                 stakeholders
EU-ANSA

                                                 Continuation of work on ‘research clusters’
                                                 The draft reflection paper on ‘Approaches
                                                 to assess and manage scientific
          Scientific uncertainty: approaches     uncertainty: examples from EU ANSA
          within EU-ANSA Agencies                Agencies’ will be finalised and published       EMCDDA          MVC
                                                 and a short opinion piece based on the
                                                 paper will be submitted for publication in a
                                                 peer-reviewed journal.
          ‘Overview of the scientific process    A stocktaking exercise is foreseen in 2018
          of the EU Agencies network for         regarding the need for a fundamental            EMCDDA          MVC
          scientific advice (EU-ANSA)’           rewrite of the paper.

                                                                                                                      13
2018-2019 Work Programme                                                EUAN - Network of EU Agencies

                                             Further information exchange with the
                                             Open Data Portal (ODP) and the Open
       Agencies approaches to ‘open data’
                                             Science Policy Platform (OSPP). It is         EMCDDA          MVC
       and ‘open science’
                                             foreseen that EU-ANSA agencies will
                                             participate in ODP survey on Open Data.
                                             The ‘futures’ Working Group will undertake
       ‘Futures’ (foresight, forecasting,
                                             a mapping exercise of terminology used by     EMCDDA          MVC
       horizon-scanning, early warnings)
                                             Agencies.

                                             A web page for EU-ANSA
       Raising awareness of EU-ANSA
                                                                                           EMCDDA          OC
       activities
                                             Flyer
                                             HCIN meeting with sessions to showcase
                                             good practices, including social media
       Knowledge exchange and capacity
                                             Workshop (1): EU diplomatic protocol          Frontex         SSC
       development
                                             Workshop (2): internal communications
                                             with a focus on institutional change
                                             Ensure mention of the Network and its
       Strengthen the reputation of the      activities in speeches and presentations at
                                                                                           Frontex         OC
       Network                               director level; promote these on
HCIN

                                             websites/social media
       Promote the positive impact on        Support the Agencies by means of cross-
       society achieved by the work of the   institutional ties, in the media, and on      Frontex         OC
       EU Agencies                           social media

                                             Launch and promote video highlighting the
       Publicise the Network                                                               EFSA/Frontex    OC
                                             added value of EU Agencies

                                             Maritime Demonstration aimed at
       Thematic communication                promoting European Coast Guard                Frontex         OC
                                             Functions

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2018-2019 Work Programme   EUAN - Network of EU Agencies

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