2018/19 Our Budget Newcastle 2030 - Delivery Program + Operational Plan - City of Newcastle
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Contents Message from the Lord Mayor 2 Message from the Chief Executive Officer 2 Acknowledgment Introduction 3 Newcastle City Council acknowledges the traditional country Who We Are 5 of the Awabakal and Worimi peoples. We recognise and respect Our Vision and Values 9 their cultural heritage, beliefs and continuing relationship with the land, and that they are the proud survivors of more than two Our Funding Summary 11 hundred years of dispossession. Council reiterates its commitment Financial Overview 12 to addressing disadvantages and attaining justice for Aboriginal and Torres Strait Islander peoples of this community. Our Plan 13 Integrated Planning & Reporting Framework 14 How to Read Our Plan 15 Community Engagement 17 Our Strategic Directions 19 Integrated and Accessible Transport 21 Protected Environment 25 Vibrant, Safe and Active Public Places 29 Inclusive Community 33 Liveable Built Environment 37 Smart and Innovative 41 Open and Collaborative Leadership 45 Annual Budget 52 Financial Management 52 Works Program 2018/19 55 Four Year Financials 61 Enquiries Special Rate Variations 63 For information about the Delivery Program + Operational Plan, contact: 2012 Special Rate Variation 63 Corporate Strategist 2015 Special Rate Variation 63 Newcastle City Council Rate Information 64 Published by Revenue Policy 72 Newcastle City Council PO Box 489, Newcastle NSW 2300 Long Term Financial Plan 76 Phone 4974 2000 Fax 4974 2222 Asset Management Strategy 83 mail@ncc.nsw.gov.au newcastle.nsw.gov.au Workforce Management Plan 86 Get Involved 94
Message from the Lord Mayor, Nuatali Nelmes Message from the Chief Executive As Newcastle transforms this budget continues Officer, Jeremy Bath our ambitious works program with a record $100million to be spent on our city in 2018/19. The adoption of this year’s delivery program fittingly coincides with Newcastle City Council’s new We have turned around the city’s finances, organisational structure. while more than doubling our investment in infrastructure. We are committed to restoring This new structure has been put in place with a desire trust, collaborative leadership and delivering to better serve the community and our colleagues - to our vision through sound financial management make our delivery of services easier, more efficient and while protecting and improving services. more effective. Importantly, our spending priorities match Financial sustainability is one of the foundations of the needs and desires of our community. This good local government. includes more than $23.5million on roads This program will guide us over the next 12 months and footpaths, $24.8million on buildings, and beyond to help maintain our strong financial structures and places and $8.1million position. The income and spending outlined within implementing our Smart City Strategy. will allow us to provide the many essential services expected of local government. We’ll deliver a project to integrate digital technology in vehicles and infrastructure, construct The 2018/19 budget reveals the diversity of our a 5MW Solar Farm, build new cycleways, start responsibilities across Newcastle. building the Tyrrell Street Bridge in Wallsend as From maintaining historic facilities like the Civic part of our flood mitigation works and continue the Theatre to creating a smarter, more liveable city, this local centre upgrades in Carrington and Wallsend. year is going to be an impressive one. I’m pleased to say we expect to operate in surplus And with an asset portfolio worth more than again for the fourth consecutive financial year. $1.4 billion, it’s no surprise that 40 per cent of This means we remain in a position where our spending goes towards maintaining our roads, footpaths and facilities. Newcastle City Council we can not only continue to maintain the city’s assets, but also respond to the challenges Smaller but no less important amounts are spent of preserving the city’s culture and heritage, elsewhere. The role of this delivery program is to while shaping a bright, new future. ensure every dollar is spent wisely. Nuatali Nelmes Jeremy Bath Lord Mayor of Newcastle CEO 1 Delivery Program + Operational Plan 2018/19 2
Introduction Introduction Newcastle NSW Newcastle Our People Our City Population 160,919 Newcastle 62,909 Total number of residential houses 7,861,100 NSW Newcastle 12,129 Total number of businesses 34.5% Aboriginal population Renting 3.5% Newcastle 187km2 Total land area 2.9% NSW 30.3% 804km Length of roads NSW 81km Length of creeks Born overseas 13.9% Newcastle 27.6% NSW 6 Main beaches Median age 7 Ocean baths and aquatic centres Newcastle 37 Newcastle 78.4% 236 Sporting facilities 37.9 NSW Newcastle City Council Households with internet connection Average household size 78.2% NSW 102,919 Established trees 2.36 Newcastle 82 Bushland parcels 2.61 NSW 3 Delivery Program + Operational Plan 2018/19 4
The Administration Who We Are Chief Executive Officer Executive Office Newcastle City The Administration Jeremy Bath Council is one Council with to parts, but The administration is organised into five groups, each with a range CEO’s Office one shared voice: of responsibilities. The elected Council and The Chief Executive Officer (CEO) leads the administrative arm of Newcastle City Council and is responsible for the efficient and The administration. Planning & Strategy & People Infrastructure City Wide effective operation of the business and ensuring that the decisions Governance Engagement & Culture & Property Services of Council are implemented. The CEO reports to the full elected Council. Finance Information Organisational Depot (Chief Financial Art Gallery Technology Development Operations Officer) Elected Council Twelve councillors and a popularly elected Lord Mayor make up Major Events & Assets Legal HR Operations Museum the elected body of Newcastle City Council. The Newcastle Local Corporate Affairs & Projects Government Area (LGA) is divided into four wards, with each ward represented by three councillors who are elected Corporate Civil for a four year term. Regulatory WHS & Injury & Community Construction Civic Services & Assessment Management Planning & Maintenance Under the Local Government Act 1993, councillors have a responsibility to: Training Property Libraries Participate in the determination of the budget & Learning & Facilities & Learning lay a key role in the creation and review of Council policies, P objectives and criteria relating to the regulatory functions, and Customer Payroll Service Review Council’s performance and the delivery of services, management plans and revenue policies. Waste Services Newcastle City Council Parks & Recreation 5 Delivery Program + Operational Plan 2018/19 6
Elected Council 2018/19 Ward 1 Ward 2 Ward 3 Ward 4 Bar Beach, Carrington, Adamstown, Georgetown, Beresfield, Cooks Hill, Islington, Adamstown Jesmond, Kotara, Birmingham Maryville, Mayfield, Heights, Lambton, New Gardens, Black Mayfield East, Broadmeadow, Lambton, New Hill, Callaghan, Mayfield West, Hamilton, Hamilton Lambton Heights, Elermore Vale, Newcastle, Newcastle East, Hamilton North Lambton, Fletcher, Hexham, Cr Nuatali Nelmes Cr Emma White Cr John MacKenzie Cr John Church East, Newcastle West, South, Hamilton Wallsend (part) Lenaghan, Lord Mayor (Labor) (Labor) (Greens) (Independent) Stockton, The Hill, North, Merewether, Waratah, Waratah Maryland, The Junction (part), Merewether West Minmi, Rankin Tighes Hill, Warabrook, Heights, Park, Sandgate, Wickham The Junction (part) Shortland, Tarro, Wallsend (Part) Cr Carol Duncan Cr Kath Elliott Cr Brad Luke (Labor) (Independent) (Liberal) Hexham Ward 4 Kooragang Island Cr Declan Clausen Cr Andrea Rufo Cr Peta Winney-Baartz Hunte Sandgate Deputy Lord Mayor (Labor) (Independent) (Labor) r Rive Shortland Maryland r Fletcher Minmi Warabrook Ward 1 Jesmond Wallsend Waratah Tighes Hill Lambton Carrington Ward 3 Islington Stockton Elemore Vale Hamilton Broadmeadow Wickham NewLambton Newcastle Hamilton East Ward 2 Newcastle City Council Cooks Hill Cr Jason Dunn Cr Matthew Byrne Cr Allan Robinson Adamstown (Labor) (Labor) (Independent) Kotara Merewether 7 Delivery Program + Operational Plan 2018/19 8
Balance Scorecard Our Vision Council’s mission and values are represented by this pyramid to show that our people are our foundation and with strong financial To make sure Newcastle City Council is in the best position to meet the and Values sustainability and internal process we community priorities and be a smart city, have an organisation proud to deliver services valued by our community. we also need to be a smart organisation Our outcomes for Our measures for financial sustainability financial sustainability Maintain a net operating surplus Key financial metrics that are used to evaluate Council’s Renew and maintain assets overall financial health within a sustainable range Key metrics that are used to Proud to deliver services evaluate Council’s overall asset valued by our community Mission renewal and maintenance condition Our outcomes for Our measures for To be a smart city and a smart organisation Vision internal process internal process Develop a culture of good governance Evidence that consultation has and across Council collaboration taken place reported in six monthly report and annual report Cooperation, Respect, Engage with the Newcastle Excellence & Wellbeing Values community on projects and programs Improve customer satisfaction scores in the Customer Service that have a high level of impact on the community Survey Provide better and more efficient services to our customers through Community priorities increased customer service Our outcomes for people, Our measures for people, learning and innovation Financial sustainability learning and innovation Attract and retain a high quality, Continued participation in committed workforce programs that develop a sustainable culture in leaders, Internal process Invest in the capabilities of our people people, teams and our organisation Facilitate a culture of Cooperation, Mentoring programs implemented Newcastle City Council Respect, Excellence & Wellbeing across key diversity groups People, learning and innovation Plan for our future workforce needs Reduction in sick leave and injury rate per annum Continue to develop our safety culture 9 Delivery Program + Operational Plan 2018/19 10
Financial Overview Where we are now 3% 3% Interest Other Our Funding revenue User charges 6% Summary & fees Grants & contributions 28% - Operating Source of Funds 2018/19 60% Rates & annual charges People & culture Looking after Managing our waste our staff Landfill, resource recovery, 2% 38% collection and education Net loss from Employee Governance disposal of assets costs Finance, legal and regulatory and assessment $2 Other operating $8 $15 expenses Maintaining Cultural facilities 18% our facilities Libraries, Civic Theatre Community halls and Museum and 15% Use of Funds Fort Scratchley Depreciation 2018/19 $10 $9 and buildings, & amortisation administration For every $100 Borrowing buildings and costs revitalising our city Newcastle City Council 1% Looking after spends the following Maintaining our roads and footpaths 26% our environment $11 breakdown: $23 Road maintenance, Materials Environment, & contracts stormwater and civil and infrastructure city greening planning 23% Liveable Built Integrated and Strategy & $11 $3 Engaging and serving Environment 10% Accessible Transport Smart City Corporate and community $8 our community Customer service, planning, economic communications and 10% development and smart city engagement Smart and Innovative Recreation Expenditure Open and Parks, recreation, sports Collaborative by 25% facilities, pools and beaches Strategic Direction Protected Leadership Environment 13% Newcastle City Council 10% Inclusive Community 9% Vibrant, Safe and Active Public Places 11 Delivery Program + Operational Plan 2018/19 12
Integrated Planning & Reporting Framework Our Plan Newcastle City Council’s Delivery Program and What makes up State and Operational Plan for the first time will be combined Our Budget? regional to show a more integrated approach and be known as plans Our Budget. Delivery Program Our Budget sets out Council’s objectives for the next four years and outlines our planned actions and projects Council’s Delivery Program is for 2018/19. This is our response to the Newcastle 2030 a four year plan that covers the Community Strategic Plan and Council’s commitment term of our elected Council. Community to our community on what we will do. To create our Delivery Program, Strategic Plan 10+ years we looked at the CSP and asked Our Budget forms part of the Integrated Planning and what we can achieve over the Reporting (IP&R) Framework, refer to the diagram on next four years to bring us Resourcing Strategy the right. This document outlines actions and objectives closer to the community’s Supporting Long Term Council will undertake to achieve the strategies outlined in vision and priorities. strategy Financial Planning the Newcastle 2030 Community Strategic Plan (CSP). documents Workforce Management Planning Operational Plan Community Asset Management Engagement Our Budget Planning Council’s 2018/19 Operational Delivery Program Plan outlines the actions and 4 years projects that will be undertaken Operational Plan for each four year objective and 1 year determines who has primary responsibility. Perpetual monitoring Resourcing Strategies and review The resourcing strategies provide Council with important Annual Report information about our current resources and shows our End of Term Report consideration of the staff, assets 4 years and money required to deliver the four year objectives and annual actions and projects. Newcastle City Council 13 Delivery Program + Operational Plan 2018/19 14
How to read our Plan This diagram explains the key CSP - Strategic Directions Relevant Council Services Supporting Documents headings and terminology used in The Delivery Program and This section highlights the services Council has a range of documents the following pages of this Plan. Operational Plan is structured that will be responsible for delivering that provide more detail in around the community’s strategic against the strategic direction. the delivery of each strategic directions which were rated as high direction. These documents importance following an extensive have been informed by targeted community engagement. community engagement undertaken during their development. Inclusive Our measures: Council’s services that Our supporting CSP - Community contribute to meeting these community Strategies and Plans: Increase volunteer participation numbers objectives: Objective Parkland and Recreation Deliver a minimum of four Community Strategy 2014 targeted lifelong learning Waste Services resources and programs Cultural Strategy 2016-2019 These are the community’s Assets and Projects Safe City Plan 2017-2020 Regulatory events long term aspirations for Information Technology Parks and Recreation Events Plan 2016-2019 participation Our Measures Number of community the city, they contribute A thriving community where diversity is embraced, everyone is valued and has the opportunity to contribute and belong. Property and Facilities Regulatory and Assessment Newcastle Night Time Economy Strategy 2018-2021 projects funded annually through grants and Identifies how we sponsorship programs to achieving the Corporate and Community will track Council’s community’s vision. Council’s commitment to our community planning Libraries and Learning progress against Community Objective: 4.1 A welcoming community that cares and looks after each other achieving our four Delivery Program Objective Operational Plan Action 2018/19 Responsibility Delivery Program Objective Operational Plan Action 2018/19 Responsibility year objectives. 4.1a Acknowledge and respect local Aboriginal history, cultural heritage and peoples 4.1c Improve, promote and facilitate equitable access to services and facilities Develop and deliver programs Deliver one event highlighting the local Libraries and Learning Improve and develop existing Develop and deliver the 10 Year Library Libraries and Learning or events aimed at adding Aboriginal history and cultural heritage library facilities, services and Infrastructure Plan to the Library Local History resources ensuring their ongoing resources and engaging and relevance to the community highlighting the local Aboriginal history and cultural heritage Deliver the Disability Implement Disability Awareness training as Corporate and Inclusion Action Plan part of staff induction process Community Planning Deliver the Newcastle City Complete and implement the Aboriginal Corporate and Community Council Aboriginal Heritage Heritage Management Strategy Planning Promote a culture of responsive Undertake second audit of website Corporate and Management Strategy customer service accessibility to assess progress towards Community Planning Know our heritage and enhance Complete the dual naming project with the Corporate and Community content compliance our community's knowledge or installation of signage at eight locations and Planning Celebrate inclusive practice Liaise with and promote accessible and Corporate and and regard for Aboriginal cultural supporting website and access outcomes inclusive sports and activities within Community Planning CSP - Community heritage items and places Newcastle Continue to work on reconciliation Implement the Newcastle City Council Whole of Organisation Strategy Reconciliation Action Plan Improve staff awareness of Undertake break down the barriers Corporate and disability issues to provide awareness sessions with councillors, Community Planning Increase engagement with Continue 'Cultural Conversations' with Art Gallery responsive services for executive leadership and other staff customers with a disability These are the community’s local Aboriginal community Aboriginal and Torres Strait Islander peoples Increase programming of works by Aboriginal Museum Civic Services priorities and Council and Torres Strait Islander peoples Community Objective: 4.2 Active and healthy communities with physical, 4.1b Support initiatives and facilities that encourage social inclusion and community connections mental and spiritual wellbeing has a custodial role in Support and encourage Advocate and liaise with groups in relation to Property and Facilities Delivery Program Objective Operational Plan Action 2018/19 Responsibility recreational programs and open space bookings and events working towards realising events by community groups and not for profit groups 4.2a Ensure people of all abilities can enjoy our public places and spaces Ensure that a variety of Deliver recreational facility improvements Property and Facilities these strategies. Council Ensure open space and facilities are multi-functional and support Upgrades to community facilities to improve accessibility Property and Facilities parklands and recreational facilities are provided, that throughout the city - playgrounds, outdoor courts, sportsgrounds, exercise whole of community use are accessible and distributed equipment, dog off leash areas is not wholly responsible Improve and develop existing Develop and deliver the Beresfield Library Libraries and Learning equitably across the city for achieving them, other library facilities, services and resources ensuring their ongoing Community Hub - focus on wellbeing, community participation and learning Demonstrate leadership in public domain improvements Promote new lift and change facilities at Nobbys Beach. Develop priority list of Corporate and Community Planning Responsibility relevance to the community potential lift and change locations partners such as state Deliver the Disability Inclusion Further develop advice and guidance Corporate and Continue to implement the Disability Corporate and agencies and community Action Plan on delivering accessible and inclusive events. Deliver/develop Community Planning Inclusion Action Plan and work with our newly established Disability Inclusion Community Planning This section notes partnerships for inclusive events Advisory Committee groups play an important Promote and support roll out of Deliver new or renewed Continuously upgrade Council assets to Assets and Projects the responsible Abilitylinks Better App role in also achieving Continue to undertake accessibility infrastructure in accordance with disability standards where practical meet the requirements of the Disability Discrimination Act Council service unit audits for particular locations or assets these strategies. that will oversee and report on the action. Delivery Program Operational Plan Newcastle City Council Objectives Actions These are the four-year These Operational Plan activities and plans actions detail the activities Council will undertake and projects Council will that contribute to undertake during 2018/19. achieving the community These actions directly strategies and ultimately relate to the Delivery 15 the community vision. Program objectives. Delivery Program + Operational Plan 2018/19 16
Our Strategic Directions In 2030, Newcastle will be a smart, liveable and sustainable global city Newcastle City Council Marcus Correa by Shane Blue. Winner of the 2018 Smorgasboard 17 Photography Competition held by Newcastle City Council Delivery Program + Operational Plan 2018/19 18
Our Strategic Directions Integrated and Smart and Accessible Transport Innovative Transport networks and A leader in smart services will be well innovations with connected and convenient. a prosperous, diverse Walking, cycling and public and resilient economy. transport will be viable options for the majority of Inclusive our trips. Community A thriving community where diversity is embraced, everyone is valued and has the opportunity to contribute and belong. Protected Environment Our unique environment will be understood, maintained and protected. Open and Collaborative Leadership A strong local democracy with an actively engaged community and Newcastle City Council effective partnerships. Vibrant, Safe and Liveable Active Public Places Built Environment A city of great public An attractive city that places and neighbourhoods is built around people promoting people’s health, and reflects our sense happiness and wellbeing. of identity. 19 Delivery Program + Operational Plan 2018/19 20
Integrated and Our measures: Council’s services that Our supporting contribute to meeting Strategies and Plans: Maintain community these community satisfaction levels for objectives: Newcastle Transport - Roads Accessible Transport Strategy 2014 - Footpaths Civil Construction and Maintenance Newcastle Cycling Strategy - Streets and commercial and Action Plan 2012 area cleaning Assets and Projects Connecting Newcastle 2017 Regulatory and Assessment Number of safety education Disability Inclusion Action Plan programs undertaken Corporate and 2016-2019 Transport networks and services will be well connected Community Planning Number of application users and convenient. Walking, cycling and public transport for the parking app will be viable options for the majority of our trips. Council’s commitment to our community Community Objective: 1.1 Effective and integrated public transport Community Objective: 1.2 Linked networks of cycle and pedestrian paths Delivery Program Objective Operational Plan Action 2018/19 Responsibility Delivery Program Objective Operational Plan Action 2018/19 Responsibility 1.1a Support implementation of the regional transport strategy 1.2a Continue to upgrade ane extend cycle and pedestrian networks Liaise and partner with Actively represent Newcastle's position in Assets and Projects Develop a network of safe, linked Continue to implement the Newcastle Assets and Projects other government agency relation to public transport needs in cross- cycle and pedestrian paths Cycling Strategy and Action Plan representatives to facilitate government forums integrated with key destinations and green space Continue to support delivery on our special optimum transport rate variation project cycleways outcomes for Newcastle Promote sustainable transport Enhance information about public transport Assets and Projects Promote walking and cycling Continue to implement the ongoing cycling Assets and Projects and active transport on Council's website education and promotion campaign Enhance information about active transport 1.1b Advocate for public transport improvements including extension of the light rail on Council's website Advocate to the State and Council will continue to advocate to other Assets and Projects Enhance the safety of cyclists and Incorporate consideration of lighting in Assets and Projects Federal Government for improved levels of government for assistance to meet pedestrians cycling and pedestrian projects transport outcomes for Newcastle compliance standards for transport stops Lead the formation of a working party to Assets and Projects deliver an expanded light rail network with Community Objective: 1.3 A transport network that encourages energy and resource efficiency relevant state agencies, Keolis Downer and the community Delivery Program Objective Operational Plan Action 2018/19 Responsibility 1.1c Plan and deliver accessible local infrastructure improvements for public transport 1.3a Ensure safe road networks through effective planning and maintenance Improve equity of access to public Implement the transport stops program Assets and Projects Improve the safety, quality Develop and implement the roads Assets and Projects transport, through upgrading including the renewal and upgrades of bus and amenity of local roads resurfacing program and road renewal of transport stops to meet the shelters and seating to comply with Federal through increased road works program Disability Standards for Accessible Government legislation reconstruction, resurfacing Improved safety for all road users, through Public Transport and line marking programs implementation of pedestrian access and Council will also continue to advocate to other mobility plan projects and local area traffic levels of government for assistance to meet management projects compliance standards for transport stops Support the continuation Undertake parking safety Assets and Projects Improve access to public transport Undertake planning for a principal Assets and Projects of parking education and education programs pedestrian network enforcement programs across Newcastle, particularly around schools and sporting fields/venues Newcastle City Council 21 Delivery Program + Operational Plan 2018/19 22
Integrated and Accessible Transport Continued Delivery Program Objective Operational Plan Action 2018/19 Responsibility 1.3b Ensure community and business needs for adequate and accessible parking are prioritised Implement parking management Enforce the parking provisions of the NSW Assets and Projects strategies in high traffic Road Rules to achieve traffic and pedestrian areas to achieve safety safety and to encourage increased turnover and turnover of spaces of parking spaces Improve way-finding signage Install parking infrastructure that supports Assets and Projects in commercial centres to assist the use of available technology and smart drivers to locate available parking parking initiatives in a more timely manner 1.3c Implement technology solutions to improve transport infrastructure and experiences, and encourage mobility innovation Maintain the quality of local Develop and implement the roads Civil Construction and and regional roads through resurfacing and renewal works programs Maintenance road reconstruction and resurfacing programs Improve the safety of local and Continue with review and implementation Assets and Projects regional roads through pedestrian of local area traffic management studies access and mobility planning and local area traffic management Undertake planning for a principal pedestrian network Introduce technology to provide Support the continuation of the trial of pay Regulatory and Assessment greater access to parking payment by phone application options and information Newcastle City Council 23 Delivery Program + Operational Plan 2018/19 24
Protected Council’s services that Our supporting Our measures: contribute to meeting Strategies and Plans: these community Reduction of 5% in waste objectives: Newcastle Environmental landfill Environment Management Strategy 2013 Improve aesthetic and Waste Services Smart City Strategy 2017-2021 cleanliness of our city Assets and Projects Newcastle 2020 Carbon and 40% waste diversion rate Water Management Action for municipal collection Information Technology Plan 2011 Increase the number of Civil Construction Throsby Creek Action Plan 2017 trees planted and Maintenance Our unique environment will be understood, Regulatory and Assessment Urban Water Cycle Policy 2017 maintained and protected. Corporate and draft Newcastle Coastal Zone Community Planning Managment Plan Stockton 2018 Parks and Recreation Hunter Estuary Coastal Zone Management Plan 2017 Council’s commitment to our community Community Objective: 2.1 Greater efficiency in the use of resources Community Objective: 2.2 Our unique natural environment is maintained, enhanced and connected Delivery Program Objective Operational Plan Action 2018/19 Responsibility Delivery Program Objective Operational Plan Action 2018/19 Responsibility 2.1a I mprove waste minimisation and recycling practices in homes, work places, 2.2a Facilitate and advocate for protection and rehabilitation of natural areas development sites and public places Continue to implement our Implement the tree inspection program in Civil Construction Develop internal waste Work with individual business units to Waste Services City Wide Maintenance Policy line with the City Wide Maintenance Policy and Maintenance management programs that develop service level plans that reduce to achieve an expanded and reduce waste and increase waste generation and increase resource sustainable canopy cover through Implement the street tree planting recycling within Council recovery our streets and parks trees program in line with the City Develop customer interface Identify key deliverables and develop a Waste Services Wide Maintenance Policy to enable sharing of waste delivery strategy over a three year period performance data and to enable Promote environmentally Proactively monitor and regulate Regulatory and sustainable business practices activities to minimise environmental Assessment customer self service for bulk impact, including implementing Council's collections and vouchers business pollution prevention program and erosion and sediment control program Improve public place waste and Roll out of at least 20 new waste recycling Waste Services recycling services that both stations with improved aesthetics and Ensure development takes place in Manage contaminated land information Regulatory and raise awareness of waste and cleanliness accordance with the requirements and seek appropriate remediation through Assessment increase resource recovery of environmental planning the development application process Improve and increase recycling Start construction of new Small Vehicle Waste Services Promote environmentally Proactively monitor and regulate Regulatory and infrastructure at Summerhill to Drop Off Facility sustainable management of onsite sewage management systems Assessment increase resource recovery onsite wastewater systems to minimise the risk of water pollution and public health impacts Improved waste and recycling Finalise waste management in new Regulatory and infrastructure in new developments guidelines which set Assessment Implement the Newcastle Deliver environmental improvement Parks and Recreation developments minimum planning requirements Coastal Management Plan projects and maintenance maintaining a balance between along the coastline 2.1b Investigate and implement renewable energy technologies long term use and conservation Increase the percentage of Construct a mid-scale Summerhill Solar Waste Services Implement the Plan of Deliver environmental Assets and Projects Council’s electricity sourced from Farm project to offset Council energy use Corporate and Management for Blackbutt improvement projects and deliver Parks and Recreation low carbon energy sources and greenhouse emissions Community Planning the Blackbutt Master Plan Develop projects to implement Establish No.2 Sportsground as the trial site for Corporate and Ensure priority natural environment Ensure the priority natural Regulatory and battery storage and smart grid smart grid and smart city energy technologies Community Planning areas are maintained and improved environmental areas are included in Assessment technologies environment renewal program 2.1c Encourage energy and resource efficiency initiatives Newcastle City Council Pilot and deploy technologies Install private street lighting network Corporate and that improve energy and resource throughout our LGA utilising LED technology Community Planning sustainability across Council and and smart lighting controls the broader community Commence construction of electric vehicle charging stations throughout the city 25 Delivery Program + Operational Plan 2018/19 26
Protected Environment Continued Delivery Program Objective Operational Plan Action 2018/19 Responsibility 2.2b Encourage and support active community participation in local environmental projects Incorporate opportunities Deliver the natural connections and living Assets and Projects for community involvement streets community education initiatives in the delivery of natural in coordination with the delivery of key environment areas maintenance environment, stormwater and road projects and improvement projects Continue to support and Deliver environmental improvements Assets and Projects promote Landcare and other throughout the LGA with the assistance of volunteer groups as ancillary Landcare and corporate groups by one off delivery mechanism for events and weekly activities natural asset management Community Objective: 2.3 Environment and climate change risks and impacts are understood and managed Delivery Program Objective Operational Plan Action 2018/19 Responsibility 2.3a Ensure decisions and policy responses to climate change remain current and reflects community needs Keep the community involved Monitor sea level rise and ground water Assets and Projects in the development of climate behaviour in low lying suburbs change adaption measures consistent with the adopted plans 2.3b Support individuals and communities to prepare, respond and recover from emergency events Support individuals to Coordinate prevention, preparedness, Assets and Projects prepare, respond and recover response and recovery activities from emergency events in accordance with legislation and emergency plan responsibilities To formalise an Integrated Emergency Management Capability and Capacity Development Framework to enhance Council's capacity to effectively prevent, prepare for, respond to, and recover from significant emergency events impacting the communities of Newcastle Newcastle City Council 27 Delivery Program + Operational Plan 2018/19 28
Vibrant, Safe and Council’s services that Our supporting Our measures: contribute to meeting Strategies and Plans: these community Maintain satisfaction with arts, culture and entertainment objectives: Parkland and Recreation Active Public Places Strategy 2014 Increase annual attendance Art Gallery at cultural events and Council Cultural Strategy 2016-2019 Assets and Projects facilities Safe City Plan 2017-2020 Libraries and Learning Maintain satisfaction with Corporate and Events Plan 2016-2019 beaches and beach facilities Community Planning Maintain satisfaction with A city of great public places and neighbourhoods Newcastle Night Time Parks and Recreation Economy Strategy 2018-2021 recreation and parks promoting people’s health, happiness and wellbeing. Regulatory and Assessment Disability Incluion Action Plan Museum 2016-2019 Council’s commitment to our community Civic Services draft Dogs in Open Spaces Property and Facilities Strategy 2018 Community Objective: 3.1 Public places that provide for diverse activity and draft Outdoor Exercise Facility strengthen our social connections Strategy 2018 Delivery Program Objective Operational Plan Action 2018/19 Responsibility Delivery Program Objective Operational Plan Action 2018/19 Responsibility 3.1a Provide quality parkland and recreation facilities that are diverse, accessible and responsive to changing needs 3.1c Plan, coordinate and deliver cultural and community infrastructure and programs Continue to support and deliver Upgrading Blackbutt Reserve Project - develop Parks and Recreation Develop and deliver a range of Deliver annual One City, One Book Big Libraries and Learning on our special rate variation designs and plans for the next stage Assets and Projects learning based community events Book Club project Blackbutt Reserve and programs in partnership to enhance social connections Deliver the Community Living Lab - Backyard Continue to upgrade and Upgrade to Lambton Library to create the Libraries and Learning Detectives - a Smart City Partnership enhance our existing libraries StoryBook Cottage Early Literacy Centre in partnership with community agencies Deliver Reading Matters - a series of author programs to discuss ideas and ethics Promote the environmental and Deliver positive communications regarding Parks and Recreation recreational community use of local parks and open spaces that educate the Ensure Newcastle audiences Maintain a balance of programming Art Gallery our local parks and open space community have access to a diverse targeted to a breadth of audience Museum range of exhibitions and demographics including works of new and Civic Services Upgrade and enhance our parkland Deliver recreational facility improvements Property and Facilities works of high quality emerging thinking, forms and technology Libraries and Learning and recreational facilities throughout the city - playgrounds, outdoor courts, sportsgrounds, exercise equipment, dog off-leash areas Partner with Newcastle’s small Establish up to five programming Art Gallery to medium not for profit arts and partnerships of up to three year terms with Museum Review and upgrade Lambton Pool cultural organisations in growing key programming deliverables for the city Civic Services facility to meet current community arts and culture in the city needs and industry requirements Refurbishment of tennis facilities South Newcastle Reserve - playground design Community Objective: 3.2 Culture, heritage and place are valued, shared and celebrated Ensure that recreation facilities Deliver projects that support whole of Property and Facilities Delivery Program Objective Operational Plan Action 2018/19 Responsibility provide opportunities for the full community use and incorporate universal range of age groups and abilities design principles 3.2a Celebrate Newcastle’s history, cultural heritage and cultural diversity Ensure spaces and facilities are Undertake plans of management and Property and Facilities Grow the city’s identity via its Leverage the city’s cultural assets to Art Gallery collections of art and artefacts, generate educational programming Museum multi-functional, and adaptable masterplans to reflect the current local history and architecture Civic Services to changing needs community needs Libraries and Learning 3.1b Enhance our beaches and coastal areas through upgraded facilities 3.2b Increase collaboration with artists and practitioners in the cultural sector Continue to support and deliver on Plan and design for the implementation of the Assets and Projects Promote the Newcastle Deliver the Local History and Heritage Libraries and Learning Coastal Revitalisation Bathers Way at South Newcastle, Bar Beach Library's Local History and Collections three year strategy to outline and King Edward Park Heritage Collections through collecting profiles. Newcastle City Council a range of exhibitions, partnerships and programs One major event developed per annum to showcase and/or add to the collections Expose local stories, both historic Present a minimum of three exhibitions or Art Gallery and contemporary, through shows that feature local stories and cultural Museum cultural programming and build identity across the local government area. Civic Services Newcastle’s cultural identity Libraries and Learning Deliver Arts and Cultural support programs 29 Delivery Program + Operational Plan 2018/19 30
Vibrant, Safe and Active Public Places Continued Community Objective: 3.3 Safe and activated places that are used by people day and night Delivery Program Objective Operational Plan Action 2018/19 Responsibility 3.3a Collaborate with local groups and services to address crime and safety Provide safe on and off Deliver parking safety programs and Assets and Projects street parking facilities improved accessibility across Newcastle through parking safety initiatives, management and enforcement Continue to partner and fund on the Corporate and ground initiatives including Walk Smart and Community Planning Salvation Army Streetsafe program Protect, promote and control the Conduct regular inspection programs of Regulatory and Assessment risk to public health associated food businesses, skin penetration premises with local business activities and premises with water cooling systems (legionella) and public swimming pools Develop public places that are Deliver park improvement projects that Property and Facilities safe, welcoming and inclusive integrate safer by design principles 3.3b Plan for a night-time economy, characterised by creativity, vibrancy and safety, that contributes to cultural and economic revitalisation Implement policy and strategic Adopt and implement the Newcastle After Corporate and initiatives to encourage more Dark Strategy Community Planning diverse night time venues Deliver, with partners, the night-time spaces Corporate and project to create more interactive and safer Community Planning public spaces in the city's nightlife precincts Apply crime prevention through environmental Corporate and design principles for all new and replacement Community Planning infrastructure Implement creative and safety lighting Assets and Projects programs Newcastle City Council 31 Delivery Program + Operational Plan 2018/19 32
Inclusive Our measures: Council’s services that Our supporting contribute to meeting Strategies and Plans: Increase volunteer these community participation numbers objectives: Social Strategy 2016 - 2019 Deliver a minimum of four Community targeted lifelong learning Waste Services Multicultural Plan 2016 - 2019 resources and programs Assets and Projects Disability Inclusion Action Plan Regulatory events Information Technology 2016 - 2019 participation Parks and Recreation Newcastle Libraries Strategy Number of community A thriving community where diversity is embraced, everyone Property and Facilities 2018 - 2020 (draft) projects funded annually is valued and has the opportunity to contribute and belong. Regulatory and Assessment through grants and Aboriginal Employment sponsorship programs Corporate and Strategy 2018 - 2021 Community planning Council’s commitment to our community Libraries and Learning Community Objective: 4.1 A welcoming community that cares and looks after each other Delivery Program Objective Operational Plan Action 2018/19 Responsibility Delivery Program Objective Operational Plan Action 2018/19 Responsibility 4.1a Acknowledge and respect local Aboriginal history, cultural heritage and peoples 4.1c Improve, promote and facilitate equitable access to services and facilities Develop and deliver programs Deliver one event highlighting the local Libraries and Learning Improve and develop existing Develop and deliver the 10 Year Library Libraries and Learning or events aimed at adding Aboriginal history and cultural heritage library facilities, services and Infrastructure Plan to the Library Local History resources ensuring their ongoing resources and engaging and relevance to the community highlighting the local Aboriginal history and cultural heritage Deliver the Disability Implement Disability Awareness training as Corporate and Inclusion Action Plan part of staff induction process Community Planning Deliver Council’s Aboriginal Complete and implement the Aboriginal Corporate and Community Heritage Management Strategy Heritage Management Strategy Planning Promote a culture of responsive Undertake second audit of website Corporate and customer service accessibility to assess progress towards Community Planning Know our heritage and enhance Complete the dual naming project with the Corporate and Community content compliance our community's knowledge or/ installation of signage at eight locations and Planning Celebrate inclusive practice Liaise with and promote accessible and Corporate and and regard for Aboriginal cultural supporting website and access outcomes inclusive sports and activities within Community Planning heritage items and places Newcastle Continue to work on reconciliation Implement Council’s Reconciliation Action Whole of Organisation Plan Improve staff awareness of Undertake break down the barriers Corporate and disability issues to provide awareness sessions with councillors, Community Planning Increase engagement with Continue 'Cultural Conversations' with Art Gallery responsive services for executive leadership and other staff local Aboriginal community Aboriginal and Torres Strait Islander peoples Museum customers with a disability Civic Services Increase programming of works by Aboriginal and Torres Strait Islander peoples Community Objective: 4.2 Active and healthy communities with physical, 4.1b Support initiatives and facilities that encourage social inclusion and community connections mental and spiritual wellbeing Support and encourage Advocate and liaise with groups in relation to Property and Facilities Delivery Program Objective Operational Plan Action 2018/19 Responsibility recreational programs and open space bookings and events events by community groups 4.2a Ensure people of all abilities can enjoy our public places and spaces and not for profit groups Ensure that a variety of Deliver recreational facility improvements Property and Facilities Ensure open space and facilities Upgrades to community facilities to improve Property and Facilities parklands and recreational throughout the city - playgrounds, are multi-functional and support accessibility facilities are provided, that outdoor courts, sportsgrounds, exercise whole of community use are accessible and distributed equipment, dog off-leash areas equitably across the city Improve and develop existing Develop and deliver the Beresfield Library Libraries and Learning library facilities, services and Community Hub - focus on wellbeing, Demonstrate leadership in Promote new lift and change facilities at Corporate and resources ensuring their ongoing community participation and learning public domain improvements Nobbys Beach. Develop priority list of Community Planning relevance to the community potential lift and change locations Newcastle City Council Deliver the Disability Inclusion Further develop advice and guidance Corporate and Continue to implement the Disability Corporate and Action Plan on delivering accessible and Community Planning Inclusion Action Plan and work with our Community Planning inclusive events. Deliver/develop newly established Disability Inclusion partnerships for inclusive events Advisory Committee Promote and support roll out of Deliver new or renewed Continuously upgrade Council assets to Assets and Projects Abilitylinks Better App infrastructure in accordance with meet the requirements of the Disability Continue to undertake accessibility disability standards where practical Discrimination Act audits for particular locations or assets 33 Delivery Program + Operational Plan 2018/19 34
Inclusive Community Continued Delivery Program Objective Operational Plan Action 2018/19 Responsibility 4.2b Improve access to formal and informal lifelong learning opportunities, facilities and services Increase focus on young Actively invest in programming and Art Gallery people (16-30 yrs) communications targeted to young people, Museum including youth council Civic Services Develop and deliver community Provide targeted lifelong learning resources Libraries and Learning programs, partnerships, and programs to improve pathways to information and learning higher education and skillsets in technology programs designed to create literacies, digital literacies, and physical/ wide opportunities for all mental health and wellbeing 4.2c Promote recreation, health and wellbeing programs Support and encourage Website and social media updates Parks and Recreation development of recreation and leisure opportunities and events Promote awareness of the Expand upon the existing Responsible Regulatory and Assessment requirements of the Companion Pet Ownership program, to have 3-4 Animals Act with respect to the community events per year in collaboration ownership of companion animals with RSPCA and other stakeholders Develop an integrated agency Develop partnerships with involved agencies Regulatory and Assessment response policy to address the including RSPCA, Dept of Housing, Newcastle issue of animal hoarding and local health district and Fire & Rescue NSW squalor within the community Newcastle City Council 35 Delivery Program + Operational Plan 2018/19 36
Liveable Built Council’s services that Our supporting Our measures: contribute to meeting Strategies and Plans: these community Number of development Local Planning Strategy 2015 application approvals objectives: Environment Heritage Strategy 2013-2017 Total dollars in development Regulatory and Assessment application approvals Aboriginal Heritage Assets and Projects Management Strategy 2018 Heritage satisfaction Waste Services Affordable Living Plan Art Gallery An attractive city that is built around people Local Environmental Plan and reflects our sense of identity. Museum Development Control Plan Civic Services Council’s commitment to our community Community Objective: 5.1 A built environment that maintains and enhances our sense of identity Delivery Program Objective Operational Plan Action 2018/19 Responsibility Delivery Program Objective Operational Plan Action 2018/19 Responsibility 5.1a Protect, support and promote our unique built and cultural heritage 5.1c Facilitate well designed and appropriate scale development that complements Newcastle’s unique character Ensure compliance with Undertake investigations into alleged breaches Regulatory and Assessment Protect and enhance heritage In reviewing the Local Planning Strategy, Corporate and environmental planning regulations of planning laws and development consents buildings, streetscapes, views reinforce the principles in Council's Local Community Planning and promote awareness of policy, procedure and key features, as well as Planning Strategy 2015 including development and laws to encourage voluntary compliance encouraging building innovation that addresses public spaces and is scaled for the pedestrian to provide vibrant and activated Ensure development controls Implement the recommendations from the Regulatory and Assessment public space and zoning protect the Review of Heritage Conservation Areas heritage significance of items Final Report. This includes the preparation and conservation areas of planning proposals and a review of Development Control Plans and Technical Manuals Community Objective: 5.2 Mixed use urban villages supported by integrated transport networks Apply a flexible approach to Review Heritage Technical Manual and Regulatory and Assessment Delivery Program Objective Operational Plan Action 2018/19 Responsibility development provisions in order Development Control Plans relating to heritage to support the adaptive reuse of to ensure they support the adaptive reuse of 5.2a Plan for concentrated growth around transport and activity nodes heritage items where it achieves heritage buildings Implement the recommendations Provide improved access and management Regulatory and Assessment their ongoing preservation and use of Council’s Parking Study and of on-street parking spaces across Grow the city’s identity via its Allocate public programming resources to Art Gallery Parking Management Action Plan Newcastle consistent with Council's collections of art and artefacts, increase access to the city’s cultural collections Museum adopted Parking Management Framework local history and architecture Civic Services Provide increased traffic regulation Libraries and Learning of on road clearways Ensure we protect and maintain City Hall restoration - restore the Assets and Projects Implement the recommendations of our unique built and cultural Southern facade of City Hall, along Council's Permit Parking Guidelines, heritage infrastructure with the remaining eastern facade consolidating control of all Council's parking permits into one management area 5.1b Ensure our suburbs are preserved, enhanced and promoted, while also creating opportunities for growth Ensure the development and Ongoing review and updating of development Regulatory and Assessment Support Park and Ride and investigate building controls achieve and building controls in urban areas possible new locations positive built form outcomes Promote integrated, sustainable, Review the Local Planning Strategy to Regulatory and Assessment The land use pattern will Prepare the Local Strategic Planning Regulatory and Assessment long term planning for Newcastle implement the priority actions in the reinforce mixed use centres, Statement as required in the Environmental Greater Newcastle Metropolitan Plan educational nodes, opportunities Planning and Assessment Act 1979 and update relating to Outcome 3 - Deliver housing for technology based businesses, the Local Planning Strategy close to jobs and services supported by integrated transport Implement the actions in the Wickham Master plan to deliver on the vision Newcastle City Council to create a diverse and dynamic mixed use neighbourhood 37 Delivery Program + Operational Plan 2018/19 38
Liveable Built Environment Continued Delivery Program Objective Operational Plan Action 2018/19 Responsibility 5.2b Ensure our suburbs are preserved, enhanced and promoted, while also creating opportunities for growth Raise fire safety awareness of all Promote and encourage voluntary Regulatory and Assessment property owners and managers, compliance with fire safety regulations tenants and business operators through submissions of Annual Fire Safety Statements and through the Fire Safety Statement program Develop a community Collaborate with the Keep Australia Beautiful Regulatory and Assessment education campaign to littering campaign and work with Regional Waste Services reduce illegal dumping Illegal Dumping Squad to develop and implement strategies to reduce littering, identify littering or dumping hot spots though intelligence based trend analysis and increase proactive patrols to identify offenders Community Objective: 5.3 Greater diversity of quality housing for current and future community needs 5.3a E nsure sufficient housing diversity to meet community needs, including affordable and adaptable housing options Promote fire safety in medium to Annual compliance inspections of registered Regulatory and Assessment high density boarding houses and assisted boarding houses, as well as premises being used as unauthorised boarding houses to ensure compliance with fire safety and planning legislation Ensure sufficient housing capacity Council to work with the Department of Regulatory and Assessment for our future population Planning and Environment to establish an Urban Development program to monitor delivery of housing in the Lower Hunter Ensure sufficient housing diversity Review the minimum lot size and Floor Space Regulatory and Assessment to meet community needs Ratio in the R2 Low Density Residential Zone Encourage adaptable housing that Council advocate for a stronger legislative Regulatory and Assessment can meet the needs of residents position throughout the life cycle Advocate ffordable living Adopt and implement the Regulatory and Assessment Affordable Living Plan Community Objective: 5.4 Sustainable infrastructure to support a liveable environment Delivery Program Objective Operational Plan Action 2018/19 Responsibility 5.4a Advocate for implementation of energy and resource efficiency in new developments Improved waste and Finalise waste management in new Waste Services Newcastle City Council recycling infrastructure development guidelines which set Regulatory and Assessment minimum planning requirements 5.4b Plan, provide and manage infrastructure that continues to meet community needs Implement best practice Prioritise renewal of infrastructure to deliver Assets and Projects asset management to deliver desired levels of service sustainable services 39 Delivery Program + Operational Plan 2018/19 40
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