2017 INTEGRATED SUMMARY REPORT - GE.com
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WHERE YOU CAN FIND MORE FORWARD-LOOKING STATEMENTS INFORMATION Some of the information we provide in this • Annual Report document is forward-looking and therefore www.ge.com/annualreport could change over time to reflect changes in the environment in which GE competes. • Proxy Statement See Forward-Looking Statements on page 41 www.ge.com/proxy for more information. • Sustainability Website www.ge.com/sustainability/reports-hub NON-GAAP FINANCIAL MEASURES Some of the financial measures we provide in this document are non-GAAP financial measures. For more information, see Financial Measures That Supplement U.S. Generally Accepted Accounting Principles Measures (Non-GAAP Financial Measures) on page 93 of our 2017 Annual Report on Form 10-K.
Contents Chairman’s Letter 2 Results & Significant Developments 12 Our Businesses 14 Capital Allocation 17 Financial Statements 18 Risk Factors 27 Governance 28 Compensation 32 Audit 34 Shareowner Proposals 35 Sustainability 36 Annual Meeting 40 Forward-Looking Statements 41 This document provides an overview of General Electric. It does not contain all of the information that you should consider. Please read our entire 2017 Annual Report and 2018 Proxy Statement carefully before voting or making an investment decision. THROUGHOUT THIS DOCUMENT, WE USE THE FOLLOWING ICONS RENEWABLE POWER OIL & GAS AVIATION ENERGY HEALTHCARE TRANSPORTATION LIGHTING CAPITAL GE 2017 INTEGRATED REPORT 1
CHAIRMAN’S LETTER 2–11 DEAR INVESTORS, CUSTOMERS, PARTNERS, AND EMPLOYEES: On August 1, 2017, my first day as CEO, our more than 300,000 employees had an email from me waiting in their inboxes. In it, I promised that I would “always own up to what is going well and what is not.” I will do the same with investors. When I look back at 2017, While most of our businesses delivered solid—and, in the cases there’s no doubt: GE had a very tough year. of Aviation and Healthcare, world-class—performances, our cash flow was challenging. We took significant charges at Revenues were down 1% at $122.1 billion, and we delivered Capital and Power Conversion and made painful cuts to $(0.68) in earnings per share (EPS) on a GAAP basis. Excluding GE’s dividend and employment. We lost some of the intense charges for insurance-related items, U.S. tax reform, and focus on operations and rigorous execution that have been industrial portfolio actions, EPS was at the low end of our GE’s hallmarks for generations. reduced guidance for the year, at $1.05.1 In 2017, GE returned $12.1 billion to investors through dividends and buyback. Many people have lost faith in us. I have not. As difficult as 2017 was for everyone connected with GE, it was also a chance to reflect on what this Company means and why it exists. 1. Industrial Operating + Verticals EPS adjusted to exclude significant charges taken in the fourth quarter including GE Capital insurance-related charges of $0.91 per share, tax reform-related charges of $0.40 per share, and Industrial portfolio-related charges of $0.18 per share. 2 GE 2017 INTEGRATED REPORT
I want to be very clear on one thing: While I am not proud of our performance, I am incredibly proud of this Company. Our How we are building a technology solves the world’s toughest problems. We fight for and support our customers in more than 180 countries. stronger GE We innovate and drive new industrial paradigms like additive manufacturing and software and analytics. We launch products that lead in their industries. We operate with the highest integrity and commitment to compliance. We invest in our leaders and in developing global, diverse talent. And our employees dedicate themselves day in and day out 1 DELIVER to fulfilling GE’s mission. OUTCOMES FOR CUSTOMERS If anything gives me faith in our future, it is the passion 2 STRENGTHEN and resolve of our teams. On one level, many of them are OUR BUSINESSES TO THRIVE disappointed and frustrated. I get that. On another level, IN THE DECADES AHEAD I see a competitive drive aflame in them. The passion to be the best we can be for our customers. To win in the marketplace. To fight for our reputation. People who bet 3 RUN THE COMPANY FOR CASH against that do so at their own peril. We have a lot to work on, but we have a lot to work with. 4 DRIVE A CULTURE OF CANDOR I have talked very publicly about what I think the challenges AND ACCOUNTABILITY have been at GE. The power and oil and gas markets were IN OUR TEAMS tough. Our metrics were too focused on EPS and operating profit and not enough on cash. We lost too much of our focus on operating rigor and discipline. And even though our teams had sustained track records of success in challenging Our eyes are wide open. We already have made significant times, hindsight suggests that we might have benefited changes across our leadership teams at Corporate from more debate about challenges in our tougher markets and Power and will continue to hold every member of and a more skeptical assessment of the risks they posed. every team at GE accountable for the type of performance to which our shareholders are entitled. That said, how Some of the people who follow the Company closely, the Company is being portrayed in certain quarters is like media and analysts, examine the past and demand overwrought and, in most cases, does not reflect the accountability. I understand this. Our leadership team, reality of GE that our customers and employees are seeing Board, and employees have devoted meaningful time to around the world. identifying lessons we ought to learn and how we ought to be applying them. History teaches that you cannot For our investors and many others, this is a “show me” move forward effectively and with purpose until you truly moment. We need to explain to you what moving forward understand what happened in the past. looks like and what we’ll do differently to build a stronger GE. In a lot of ways, this feels familiar to what I saw when I GE 2017 INTEGRATED REPORT 3
RUNNING OUR became the CEO of Healthcare and the business had been struggling. There are things we need to fix. But we can. We know how to. And we will. BUSINESSES BETTER Our primary focus must be on delivering outcomes. We When we talk about running our businesses don’t define that solely by the number of gas turbines, better, we really mean four things— wind turbines, jet engines, or CT scanners we manufacture. customer outcomes, our business units The ultimate purpose of our work is the children in distant villages who get access to electricity for the first time, the as the center of gravity, running the travelers who get home safely, and the patients who receive businesses for cash, and driving a new better diagnoses and treatments in the moments that culture for the future. Let me walk through matter most. When our teams understand customer needs some of the specifics in more detail. and deliver outcomes for them, we always end up in a good place for our employees and our owners. The center of gravity in the Company needs to be the 1 business units. We will support them from the center only where we clearly and demonstrably add value—like shared research and technology, shared services, global footprint, brand, and leadership development. We completed a DELIVER OUTCOMES zero-based budget review of our Corporate operations, and FOR CUSTOMERS in 2017 we reduced Corporate costs by $0.5 billion. We will Our customers are our “North Star,” and cut more in 2018. I am determined to explore every avenue their outcomes guide everything we do. and option to make sure our businesses have the resources Moving forward, we will more rigorously and flexibility to maximize their potential in the years to come. align our capital allocation strategy with This includes revisiting the Company’s structure. We know customer needs and market realities. that we can improve by running our businesses better Above all, we are and will always be a within our current structure. The more fundamental company that values our customers, question we must examine is whether there are other our relationships with them, and our ways that would allow us to achieve even better results. commitments to them. Would different structures open new and better options for our businesses? Could those be managed, given other Our relationship with American Airlines is a good example. constraints we have in the Company? In the aftermath of 9/11 and subsequent airline industry bankruptcies and mergers, GE invested in the industry These considerations have been widely reported as a plan when no one else would, and many strong relationships to “break up” GE. They are no more and no less than a desire were born of that loyalty. At our senior leadership meeting and an obligation to explore every option to ensure the best in Boston this past January, Robert Isom, the president of results for our customers, employees, and owners. We will American Airlines, credited that trust between his company continue to review this in 2018, and we will take steps only and ours for American’s success. “American Airlines today when we see a clear path to better long-term outcomes for wouldn’t be here in the shape and the form it is without GE. There will be a GE in the future, but it will look different GE and the relationships that were built over the years,” he from how it does today. said. “We need GE to be great.” Whether it’s our largest customers like American Airlines or a local shop, our customers are counting on us to understand their problems and bring to bear all of GE’s capabilities to solve them. One way we are bringing new levels of innovation and productivity to our customers—and 4 GE 2017 INTEGRATED REPORT
simultaneously empowering our businesses—is through We’re also inventing a new future for GE through digital applications. We’re seeing time and time again the additive manufacturing. We are learning how to create outcomes we can deliver for customers when we pair our more advanced designs while reducing cost through technology with software and when analytics enable us to the elimination of traditional manufacturing constraints. do more than equipment alone can do. We’re already experiencing the benefits in our Aviation We’re not aiming small. Our Aviation and Digital teams, business, which used additive manufacturing to develop a in collaboration with Qantas, built FlightPulse,™ the first new turboprop engine in just two short years. The engine, mobile application built entirely on the Predix platform which passed its inaugural test at the end of 2017, for the industrial IoT. FlightPulse is a post-flight analytics combines more than 850 separate components into just 12, app that enables pilots to see their own operational flight saving more than 5% in weight. More than one-third of the If anything gives me faith in passion our future, it is the and resolve of our teams. data and monitor their own performance, all through their engine is 3D-printed, which will help provide our customers tablets. Using GE’s Flight Efficiency Analytics Suite, including with a 20% improvement in fuel burn and 10% more power FlightPulse, Qantas is on track to increase its annual fuel than competitor offerings in the same size class. savings to more than 30 million kilograms of fuel, or a 1% savings. The driving force behind this transformation is The potential is disruptive, and the work that our teams data: When you have the data, you can put it to work, gain already have done in this important area reflects GE at its insights, and deliver results. very best. In 2018, each of our businesses will have a specific additive manufacturing adoption strategy and goals. Digital is critical to our future, but we are tightening the scope of where and how much we’re going to invest. Our sales teams’ Finally, we streamlined our Global Research Centers from win rates are twice as high and cycle times are half as long nine to just two, and focused more tightly and in a more when they sell Predix offerings into our own installed base. deliberate manner on using them, along with our Ventures Predix-powered orders were up over 150% in 2017. So we’re arm, as technology accelerators. They are feeding new focusing on our core installed base market—where we know research into game-changing technologies like energy our businesses can win—and expect Predix product revenues storage, cell therapy, digital medical imaging, and other will double in 2018, to approximately $1 billion. We also will systems. Again, no change in our philosophy of shared leverage our partners to pursue digital opportunities beyond technology and innovation—just a sharpening of our our core industries. There is absolutely no change in our belief investment and approach. in the digital future—only some adjustments in our approach. GE 2017 INTEGRATED REPORT 5
2 STRENGTHEN OUR assisted mammography helped drive continued growth. With leading positions in imaging and life sciences, together with our digital and analytics capabilities, Healthcare is well-placed to transform the future of the industry. BUSINESSES TO THRIVE IN THE DECADES AHEAD Renewable Energy increased profit by 26%. Its agreements to supply wind farms in Sweden, Australia, Next, we need to do whatever it takes to Thailand, the U.S., and many other places around the make sure our business segments have world will generate 8 gigawatts of renewable power. the capability, resources, and structures to create these outcomes. Markets for our Transportation and Oil & Gas segments remained challenging, leading to lower volume and profit When I first took stock of our portfolio, I saw a series of in those segments. But despite a difficult North American competitive businesses that were fundamentally strong. But freight rail market, the Transportation team landed some exciting customer wins, including a 200-locomotive order they play in infrastructure industries that have experienced with Canadian National Railway—the largest order from a significant disruption —from globalization, digitization, Class 1 railroad to any equipment manufacturer since 2014. shifting demands, and new players. Oil & Gas is making strong progress on integration and I concluded that we were running too many businesses at synergy targets are on track. The team secured several once to do them all justice. We had to admit we didn’t have major commercial wins, including its first fullstream the financial and management bandwidth to have so many agreement with Twinza to support an offshore project in large, global businesses in the open throttle position that Papua New Guinea. they need to progress. Current and Lighting operating profit was $93 million, We are narrowing our long-term focus to three key industries up from a loss of $56 million last year. Current is helping customers like Walmart, JPMorgan Chase, and where our impact is greatest: aviation, health, and energy. We GM save millions of dollars in energy costs through run competitive businesses with market-leading positions in sensor-enabled LEDs and software applications. each of these sectors, industries that are positioned for major Lighting partnered with retailers to lead the LED shift long-term growth. To support them, we are shifting GE’s while innovating in the smart-home market, including center of gravity away from headquarters to empower the launching the world’s first lighting product embedded with Amazon’s Alexa Voice Service. businesses with more resources. We have identified more than $20 billion of assets for potential exit and currently Capital enabled $14.4 billion of industrial orders in 2017 have more than 20 dispositions in active discussions. and ended the year with $157 billion of assets, including $31 billion of liquidity. However, we incurred $0.91 per The past year already brought some significant changes to share of charges related to our run-off insurance operations our businesses. In July, we completed the transaction to and related actions we are taking to make Capital smaller create Baker Hughes, a GE company (BHGE), in which we and more focused, while continuing to focus on vital hold a 62.5% stake. In the third quarter, we combined our industrial partnerships. While we exited most of our Energy Connections business with our Power business to insurance operations more than a decade ago, in 2017 we took a charge to add to our insurance reserves for form one integrated business called GE Power. our run-off insurance operations. We are disappointed in the magnitude of this charge, but we think these actions, Our performance by business was mixed for the year: along with suspending dividends from GE Capital to GE, will be sufficient to restore GE Capital’s capital adequacy Aviation grew margins 100 basis points while delivering to appropriate levels by the end of 2019. 459 LEAP 2 engines with improving cost positions. Growth in commercial and military services helped offset margin Power is competing in an environment that is far more pressure from the launch and production ramp-up of LEAP. challenging than we anticipated this time last year, and its earnings were down 45% in 2017. We are preparing for Healthcare grew revenue by 5% and margins by 70 basis a market that could be as low as 30 gigawatts in 2018, points, and new product launches like Pristina™ patient- deteriorating further into 2019. And it will take us into 2019 to right-size our business for this. Over the past several 2. LEAP is a registered trademark of CFM International, a 50-50 joint venture months, we have examined every inch of this business and between Snecma (Safran) and GE. we have a plan to reset, refocus, and renew Power. 6 GE 2017 INTEGRATED REPORT
Reducing structure and manufacturing footprint. We announced plans to reduce our global headcount by approximately 12,000 positions and cut $1 billion of structural costs4 in 2018. We are planning to reduce manufacturing capacity by 30% or more, and we’ll continually evaluate further reductions depending on market demand. Improving cash conversion. We have established clear performance goals and are executing focused plays through dedicated teams. In 2017, we changed our Global Supply Chain leadership, and they GE POWER are actively working to double our current inventory-turn Reset, Refocus, Renew performance, to eight, by 2020, starting with a $1 billion reduction in inventory in 2018. In Power, we continuously think of the one billion people Refocus is about defining a clear path forward across without access to electricity. Today, nearly 600 million our asset lifecycle. of those people reside in sub-Saharan Africa, facing Expanding product and service margins. unique opportunities and challenges in transforming In 2017, we received a majority of global Heavy Duty Gas their energy systems. On a recent trip to the region, I Turbine awards, with the HA leading in its space. But we witnessed the dynamics of an evolving energy ecosystem navigated challenging HA turbine launch margin dynamics, as involving almost every fuel type, challenges in transmission well as margin compression in our service business. We know and distribution infrastructure, and a critical need for we can improve margins in both areas. Consolidating our IT project execution and financing capabilities. We also systems is giving us better visibility into operations in real time see how properly managed electrification helps enable so we can make smarter decisions to improve them; our new growth; in Ghana, for example, GDP growth rates CIO is streamlining our infrastructure to 80% fewer applications. have risen from 3.5% in 2016 to 5.9% in 2017, and are expected to reach 8.9% in 2018.3 Maximizing services dollars per installed asset. We have a 1,600-gigawatt installed base of assets in the world. POWERING RING The dynamic nature of Power across the globe has become increasingly local and complex. Customers We lost focus on holistically driving revenues across our entire everywhere are seeking energy solutions with the best fleet, especially our transactional portfolio. With new leadership, cost, lowest carbon footprint, and greater reliability and we are making progress in balancing this focus, and identified resiliency. In 2017, we also felt the disruptive nature $1 billion in new service opportunities at the end of 2017. of renewables penetration into the energy mix. While Renew EVERYONE E E renewables are here to stay, we know that gas and other is about our commitment to become a leaner, fuel types will remain important. more focused, and more efficient business with better cash and income returns. We will continue to develop high- To remain competitive, we know we must operate in a technology products that will lead our industry. We also are leaner, more cost-efficient way. Over the past several investing in software and growth incubators around storage, distributed grids, and grid automation so we can successfully months, we launched a three-part strategy to Reset, lead the global shift to decentralized, decarbonized, and Refocus, and Renew GE Power. digitized electricity infrastructure. Reset is about getting “back to basics.” In 2017, we Our transformation will take time, but we know we can run consolidated the legacy Power and Energy Connections Power in line with our own and shareholder expectations. Our businesses, both of which included Alstom entities, into teams are focused, committed, and up to the task. one business unit—giving us an end-to-end view of the energy value chain. We’ve launched a plan to fully realize the benefits of the combined business by: Russell Stokes 3. IMF World Economic Outlook, October 2017. President & CEO, GE Power 4. Structural costs exclude the effects of acquisition and disposition activity. GE 2017 INTEGRATED REPORT 7
We will continue 3 to increase our RUN THE COMPANY FOR CASH visibility Cash is top of mind for us and our investors, and our performance through the first three and execution quarters of 2017 fell short. Our higher-than- expected $7.8 billion of Industrial CFOA5 on cash. in the fourth quarter reflects our improving discipline and execution. We will continue The other side of running GE better is building stronger to increase our visibility and execution processes around capital allocation and managing enterprise on cash. risk. We have established a robust capital allocation framework and process in the past six months. It’s a similar story on costs. We came into the year with a structural cost-out target of $1 billion. We raised that in the This will allow us to improve capital allocation on two levels. third quarter, to $1.5 billion, and we delivered a little higher We have added more quantitative measures to assess than that, at $1.7 billion for the year. We will cut an additional alternatives for deploying the Company’s excess cash $2 billion in structural costs in 2018. In addition, we are flow and to make it easier to compare the relative risk and particularly focused on product costs, attacking cost of return of dividend policy, share repurchases, acquisitions, quality, reducing manufacturing overhead, and accelerating divestitures, and joint venture investments. These will the implementation of additive design and manufacturing. include things like intrinsic value analysis in the case of share repurchases, optimized capital structures and dividend Cost cuts also lead to reductions in workforce. We recognize policies, and a constant evaluation of our portfolio assets and that they can profoundly disrupt impacted employees, their where we want to expand or contract. families, and their communities. We can never lose sight of what those cuts mean in people’s lives. The reality, though, is that most of the Company’s capital is already allocated before getting to these kinds of Finally, we are ensuring that we have compensation topics. I view every single decision—whether it is product programs, goals, and metrics that drive us to perform on development, salesforce size, or other everyday factors—as a a consistent basis over the long term. We are focusing on capital allocation decision. We must weigh these empirically simpler reporting metrics like revenue, operating profit, and hold teams accountable for the results. and free cash flow. Compensation for our senior executives now includes a higher mix of equity, and our annual We formed an investment committee reporting to me that bonus program will be more closely tied to each business’ includes all our business unit leaders. They help assess where performance. These changes are designed to motivate our we invest—making sure we allocate to the highest and best teams and leaders to focus on execution and cash. risk-adjusted returns, double down on areas where we have strong prospects, and reduce capital flow into areas that have lesser prospects. There will be—and should be—winners and losers in our capital allocation process. 5. Excluding deal-related taxes and principal pension plan funding on a BHGE dividend basis. 8 GE 2017 INTEGRATED REPORT
The best people, the best culture—this is what makes everything else possible. At the end of the day, we exist to deliver outcomes for our customers, performance 4 DRIVE A CULTURE OF for our owners, and an environment for our employees that motivates them, excites them, and rewards them for delivering those outcomes and that performance. CANDOR AND ACCOUNTABILITY IN OUR TEAMS For the past three decades, I always have THE PATH FORWARD been proud to say that I work at GE. The All of this makes 2018 a reset year. bedrock of my confidence comes from our This is the next step in our evolution. people. GE teams built the first jet engine in the U.S., pioneered the LED, and designed Of course, we aren’t operating in a vacuum. We see the first MRI scanner for the brain. The protectionism and nationalism continue to rise in many places amid growing U.S.-China trade tensions, uncertainty passion, meritocracy, diversity, and integrity about the future of NAFTA and other trade agreements, and of our people have been—and always will new import tariffs around the world. Even business leaders, be—the cornerstone of who we are. traditionally the champions of open markets, are turning inward; 55% of executives surveyed around the world in Yet there are lots of opportunities to sharpen how we work. our recently released Global Innovation Barometer think I am constantly pushing for more accountability at all levels protectionist policies will benefit their businesses. of GE. I believe the culture we need to foster starts with me, and I have taken tangible steps in that direction. As a global multinational with operations in more than 180 countries that sells more than 60% of what we For example, all employees can ask me questions and make to customers abroad, we disfavor barriers to trade, give me feedback through an internal website. The investment, and the movement of people. At the same time, community chooses which questions I’ll answer by video in an increasingly protectionist world, our global footprint every Friday. These videos won’t win any awards for becomes more and more of a singular asset. GE will cinematography, but they are valuable for me to reach the continue to be a strong voice in support of free trade and team directly and personally. robust international competition. I receive a lot of feedback and insights through that site, On balance, we are encouraged by stronger global email, and other tools. No opinion or question is off limits economic growth. Developed markets remain key to for me or the leadership team. For example, I received a GE, but we are redoubling our focus on China, India, and lot of constructive feedback about some of the content in emerging markets like Southeast Asia, the Middle East, an employee broadcast last November. I heard the team’s and Africa. More than 1.5 billion people around the world concerns loud and clear, responded immediately, and we still lack access to the basics of modern healthcare, moved forward. electricity, and contemporary transportation. India and the I’ll continue to communicate responsively and candidly with Middle East will each need to order about 30 gigawatts of employees, and I’m demanding the same of my leadership electricity every year to meet the needs of their growing team. We talk almost every day, and we meet formally every populations. China will need to add three million hospital two weeks to collaborate on strategy, risks, and execution beds by 2020. Southeast Asian countries spend more across GE’s business units. than $180 billion on infrastructure every year. GE stands uniquely ready to meet these huge needs. We also are significantly reducing the size of our Board and bringing in new experts with fresh perspectives. This revamped Board will continue to help move GE forward. GE 2017 INTEGRATED REPORT 9
EVERY 2 SECONDS Everyday, GE is GE powers over an aircraft powered by helping doctors save 30% OF THE GE technology takes off 3,000 LIVES WORLD’S ENERGY We see an especially strong focus in the emerging markets engineered for women by women, increases comfort for on economic diversification, digital transformation, 80% of patients and decreases anxiety for most of them, all and industrialization and a sense of urgency everywhere without sacrificing image quality or increasing exam time. to do everything faster. For example, Saudi Arabia’s ambitious Vision 2030 Plan, which will build 9.5 gigawatts Our Renewable Energy and Capital teams are partnering of renewable energy by 2023, portends a profound shift on a project to erect 179 GE wind turbines, each twice from being an oil-based economy to a greener one. We are the height of the Statue of Liberty, in the Markbygden forest helping our customers and the world reduce emissions, use in northern Sweden. When complete in 2019, it will less energy, save money, and increase reliability. And we be the largest operating wind farm in Europe, generating go beyond the technology, connecting capital to customers 650 megawatts of electricity and increasing Sweden’s and building local teams that understand the countries installed wind generation by 12%. and cultures in which they work and how to win. And as Hurricane Irma ravaged the Gulf last year, a GE We have our work cut out for us. But we will continue Healthcare team in Miami helped keep open six hospitals to drive the world forward because we tackle its biggest even as most other facilities were forced to evacuate. challenges. A few weeks ago, I got to meet Bernadette GE’s people have always built technology to improve human Gabel, the young daughter and personal hero of a member life in profound ways. I will use the privilege of leading of our Global Operations team, Chris Gabel. She was this great Company to improve the many ways we make born with an exceedingly rare heart defect: two separate that happen both inside and out. As I said in that first conditions that appear together in just one out of every email on my first day in the job: “Doing what we said we 40 million people, meaning it’s likely to afflict fewer than would do matters.” 200 people on the planet. Bernadette is a strong little girl who endured three open-heart surgeries before her third Now it’s time to take what we’ve learned, recommit to the birthday. Wearing a pretty pink dress and a big, beautiful fundamentals, and dedicate 2018 to earning back your trust smile, she stood on the stage with her dad at our leadership and delivering for you. gathering in January thanks to the healthcare technologies that GE developed. Thank you for your support, investment, and belief in GE. Then, with Bernadette in his arms, Chris challenged us to keep working to give children more years with their parents and parents more years with their children. “Let us be that company that isn’t afraid to take risks in developing breakthrough technologies that will change the game for John L. Flannery our customers, for GE, and for the world,” Chris said. And we Chairman of the Board and Chief Executive Officer are going to take him up on it. February 23, 2018 You can find these kinds of inspirational stories everywhere across GE. Like the team of engineers, designers, and managers outside Paris who designed a better mammography machine, one that takes away a primary obstacle keeping people from lifesaving screenings: fear. The new system, 10 GE 2017 INTEGRATED REPORT
GE EXECUTIVE TEAM John L. Flannery Jamie S. Miller Vic Abate Alex Dimitrief Chairman of the Board Senior Vice President Senior Vice President Senior Vice President and Chief Executive and Chief Financial and Chief Technology and General Counsel, GE; Offi cer Offi cer, GE Offi cer, GE President and Chief Executive Offi cer, GE Global Growth Organization GE EXECUTIVE Bill Ruh Aris Kekedjian Raghu Sue Siegel Senior Vice President Vice President, Krishnamoorthy Chief Innovation Offi cer, and Chief Digital Offi cer, Business Development, Senior Vice President and GE; Chief Executive Offi cer, GE; Chief Executive GE Chief Human Resources GE Business Innovations Offi cer, GE Digital Offi cer, GE TEAM Daniel Janki David Joyce Russell Stokes Jérôme Pécresse Senior Vice President, Vice Chair, GE; Senior Vice President, Senior Vice President, Business President and GE; President and GE; President and Transformation, GE Chief Executive Offi cer, Chief Executive Offi cer, Chief Executive Offi cer, GE Aviation GE Power GE Renewable Energy Kieran Murphy Rafael Santana Lorenzo Simonelli Alec Burger Senior Vice President, Vice President, GE; Senior Vice President, Vice President, GE; GE; President and President and GE; President and President, Chief Executive Offi cer, Chief Executive Offi cer, Chief Executive Offi cer, GE Capital GE Healthcare GE Transportation Baker Hughes, a GE company GE 2017 INTEGRATED REPORT 11
RESULTS & SIGNIFICANT DEVELOPMENTS 12–13 OUR 10-K RESULTS “GE had a challenging year in 2017. While most of our businesses showed solid—and, in the cases of Aviation and Healthcare, world-class—performance, our cash flow did not meet our expectations, we took significant charges at GE Capital and we made difficult decisions regarding the dividend and members of our team. As we move forward, we are focusing on running our businesses better. This really means concentrating on four things: customer outcomes, strengthening our business units, running the Company for cash and driving a new culture for the future. We are John L. Flannery also continuing to review every option to ensure the best results for our customers, Chairman of the Board and employees and owners.” Chief Executive Officer Revenues & Profit Margins Revenues GE Industrial margins GE Industrial operating profit margins (Non-GAAP)1 $123.7B $122.1B 14.8% $117.4B 14.0% 11.7% 12.1% 11.4% 5.7% 2015 2016 2017 2015 2016 2017 2015 2016 2017 Earnings (Loss) Per Share (EPS)2 EPS for 2017 was adversely affected by several large charges, as described on the following page Net EPS EPS from continuing GE Industrial operating + verticals operations EPS (Non-GAAP) 1 $1.49 $1.31 $1.00 $0.89 $0.17 $(0.61) $(0.72) $(0.68) $(0.45) 2015 2016 2017 2015 2016 2017 2015 2016 2017 Cash Flows GE cash from operating activities (CFOA) Adjusted GE Industrial CFOA (Non-GAAP)1 GE Industrial free cash flow (Non-GAAP)1 from continuing operations3 $30.0B $16.4B $11.0B $12.2B $11.6B $9.7B $7.7B $7.1B $5.6B 2015 2016 2017 2015 2016 2017 2015 2016 2017 1. See Financial Measures That Supplement U.S. Generally Accepted Accounting Principles (Non-GAAP Financial Measures) on page 93 of our 2017 Annual Report on Form 10-K. 2. Amounts attributable to GE common shareowners. 3. Includes common dividends from GE Capital to GE of $4.3B in 2015, $20.1B in 2016 and $4.0B in 2017. 12 GE 2017 INTEGRATED REPORT
SIGNIFICANT DEVELOPMENTS IN 2017 1 Leadership and Board changes John Flannery became CEO and Chairman 2 Financial results significantly below our expectations Full-year results were significantly below 3 Capital allocation, cost and portfolio actions Completed the transaction to create Baker in August & October, respectively. Mr. Flannery guidance provided in December 2016 for Hughes, a GE company (BHGE) in July, is a 30-year GE veteran whose experience earnings, cash flows and cash returned to investors and closed the sale of our Water & Process includes leading, most recently, the turnaround (dividends and buyback). Technologies business in September. See page 17 of GE Healthcare, as well as business development, for additional details about M&A during the year. GE’s industrial presence in India, and GE Capital’s Key drivers for earnings (loss) included: presence in Asia Pacific. The GE Board selected • Significant charges from an increase in reserves Cut our quarterly dividend from $0.24/share Mr. Flannery after a multiyear succession process. related to GE Capital’s run-off insurance operations, to $0.12/share in November, reflecting a reset of U.S. tax reform and portfolio-related actions; a payout level that exceeded our free cash flow. We Our CFO and other members of the senior • Market and other challenges in our Power and, to are planning for a more balanced capital allocation leadership team have also changed since a lesser degree, Oil & Gas businesses; and with a mix of dividend payments and investments mid-2017. Jamie Miller became CFO in November, • Strong performance in other GE businesses in the Company. and several other new business and functional (especially Aviation and Healthcare) and lower leaders have been appointed (e.g., Russell Stokes for Corporate spending, which were not enough Exceeded our target on cost reduction. We had Power, Kieran Murphy for Healthcare, Rafael Santana to overcome those headwinds. strong execution and discipline on cost, particularly for Transportation and Alec Burger for GE Capital). at Power and from steps to make Corporate smaller Key drivers for cash flows included: and more focused. We are planning to significantly reduce the • Industrial performance, including income size of our Board at the 2018 shareowners (especially at our Power business), working capital We have identified $20B+ of industrial assets meeting and will nominate new directors with performance and cash flows from contract assets that we plan to exit over the next two years, and fresh perspectives and relevant expertise. that were below our expectations; and we continue to review strategic portfolio options. • Lower common dividends from GE Capital than We are also planning to substantially reduce the originally planned. size of GE Capital. INVESTOR FRAMEWORK FOR 2018 In November 2017, we provided initial guidance on our financial outlook for 2018 and simplified the number of metrics in our annual framework to the two primary measures below. OUTLOOK Adjusted EPS (Non-GAAP)1 GE Industrial free cash flow (Non-GAAP)1 UNDER NEW MEASURES $1.00–1.07 $6–7B WHY We believe this measure provides a better sense of earnings from the ongoing operations of our businesses than the GAAP “Free cash flow” is generally used to measure cash available for capital allocation priorities after taking capital expenditures WE CHOSE THESE measure of EPS from continuing operations. When reporting on into account. We report GE Industrial free cash flow (Non-GAAP), MEASURES this basis, we adjust the GAAP measure to remove the effects of which represents the CFOA of our industrial businesses after the items below: deducting our gross capital expenditures (additions to property, plant & equipment and to internal-use software). The measure also removes the effects of the items below: Exclusions Why Exclusions Why Gains These items reflect portfolio actions, Deal taxes Free cash flow does not include proceeds from Restructuring restructuring and other activity, rather dispositions, so we also exclude the related and other charges than earnings we anticipate from ongoing tax payments operations of our businesses Principal pension In 2018, we plan to fund our principal pension Non-operating This item varies based on the timing of funding, plan funding plans for the next three years pension cost interest rates and pension investment returns, (Non-GAAP)1 rather than GE’s performance Certain We exclude our Oil & Gas segment’s CFOA and BHGE-related gross capital expenditures because, although cash flows we consolidate those cash flows, they do not represent movements of cash between GE and BHGE; we include dividend payments from BHGE to GE as cash available for GE to use COMPARABLE EPS from continuing operations GE CFOA from continuing operations GAAP ~$3–4B We cannot provide an equivalent GAAP guidance range without MEASURES2 unreasonable effort because of the uncertainty of the timing and events affecting earnings as we execute on restructuring actions and business portfolio changes. 1. See Financial Measures That Supplement U.S. Generally Accepted Accounting Principles Measures (Non-GAAP Financial Measures) on page 93 of our 2017 Annual Report on Form 10-K. 2. See pages 102–103 of our 2017 Annual Report on Form 10-K for additional details and reconciliations of the measures used in our investor framework for 2018 to these GAAP measures. GE 2017 INTEGRATED REPORT 13
OUR BUSINESSES 14–16 How Our Segments Performed POWER RENEWABLE OIL & GAS ENERGY MISSION: Powering lives & making MISSION: Making renewable power MISSION: Providing leading physical & electricity more affordable, reliable, sources affordable, accessible & reliable digital technology solutions to enhance accessible & sustainable1 for the benefit of people everywhere customer productivity across the oil & gas value chain Major products: technologies, Major products: onshore & Major products: oilfield services, solutions & services related to energy offshore wind turbines, wind turbine oilfield equipment, turbomachinery & production, including gas & steam blades, hydropower solutions process solutions, digital solutions turbines, engines, generators, high- voltage equipment, power generation services & digital solutions Revenues Profit Revenues Profit Revenues Profit $36.8B $36.0B The Oil & Gas segment comprises our ownership of ~62.5% of BHGE following the combination of GE Oil & Gas with Baker $28.9B Hughes in July 2017. Segment profit is net of the minority interest attributable to BHGE’s Class A shareholders. $16.5B $17.2B $12.9B $10.3B $9.0B $6.3B $4.8B $5.1B $2.8B $2.4B $1.4B $0.4B $0.6B $0.7B $0.2B 2015 2016 2017 2015 2016 2017 2015 2016 2017 2015 2016 2017 2015 2016 2017 2015 2016 2017 Other 2017 results Other 2017 results Other 2017 results Profit margin: 7.7% 610bps Profit margin: 7.1% 70bps Profit margin: 1.3% 950bps Orders: $37B (13)% Orders: $10B 1% Orders: $17B 56% Backlog: $98B 3% Backlog: $15B 15% Backlog: $21B 1% 2017 Competitive Dynamics + Positive: Momentum on cost reduction + Positive: Strong revenue & orders growth + Positive: Solid growth in shorter-cycle efforts; maintaining ~50% share in heavy- from repowering projects, new product businesses (oilfield services & digital duty turbine market; expanding digital introductions & digital capability; closed LM solutions); increased rig count & oil prices; products & digital order backlog Wind Power acquisition; significant focus & strong progress on BHGE integration – Negative: Declining heavy-duty gas turbine execution on technology enhancement & & synergies market & over-capacity driving down lower product cost – Negative: Despite some stabilization, large- pricing/margins; challenging dynamics – Negative: Increasing pricing pressure & need scale customer investments remain muted in Aero market, including customer for innovation due to continued competitive Outlook: Strength in short-cycle businesses financing availability; lower demand for pressure from other wind turbine producers driven by North America onshore activity; services upgrades; supply chain over- & energy sources long-cycle businesses stabilizing as capacity; tougher competitive dynamics on Outlook: Positioning the onshore & off shore environment improves transactional services wind businesses to drive value for customers Outlook: Markets will remain challenging, by in-sourcing blade production & developing with increasing renewables in energy larger, more efficient turbines; strong focus & mix; positioning for lower demand, with execution on lower product cost opportunity to improve margins with cost reduction & improved operational execution 1. Beginning in the third quarter of 2017, the Energy Connections business within the former Energy Connections & Lighting segment was combined with the Power segment and presented as one reporting segment called Power. 14 GE 2017 INTEGRATED REPORT
How Our Segments Performed AVIATION HEALTHCARE TRANSPORTATION MISSION: Providing our aviation MISSION: Making precision health a MISSION: Being a global technology customers with the most technologically reality—delivering outcomes by digitally leader & supplier to the railroad, advanced & productive engines, connecting precision diagnostics, mining, marine, stationary power & systems & services for their success therapeutics & monitoring drilling industries Major products: commercial & military Major products: healthcare diagnostic Major products: locomotives, engines & services, aviation systems, imaging & clinical systems, life sciences rail services, digital solutions, mining additive manufacturing machines products & services, digital solutions equipment, diesel engines Revenues Profit Revenues Profit Revenues Profit $27.4B $26.3B $24.7B $19.1B $17.6B $18.3B $6.1B $6.6B $5.9B $5.5B $4.7B $3.4B $4.2B $2.9B $3.2B $1.3B $1.1B $0.8B 2015 2016 2017 2015 2016 2017 2015 2016 2017 2015 2016 2017 2015 2016 2017 2015 2016 2017 Other 2017 results Other 2017 results Other 2017 results Profit margin: 24.3% 100bps Profit margin: 18.0% 70bps Profit margin: 19.7% 290bps Orders: $30B 12% Orders: $20B 6% Orders: $5B 51% Backlog: $170B 10% Backlog: $18B 8% Backlog: $18B (11)% 2017 Competitive Dynamics + Positive: Strong end market with high + Positive: Customer demand for integrated + Positive: Rail carload volumes, especially passenger revenue & load capacity precision health solutions; portfolio depth; in North America, began to improve in 2017 factors; LEAP engine ramp on track; analytics capability; productivity gains & from historic lows; mining improving globally growth in commercial & military services margin expansion – Negative: Improving demand for natural off setting margin pressure from LEAP new – Negative: Uncertainty within U.S. market resources, though still challenging; product launch persists, driven by regulatory reforms; new North American market absorbing – Negative: LEAP launch driving pressure entrants in digital & mobile health locomotive oversupply to margin rate, but overall strong launch Outlook: Positioned for continued Outlook: Continued improvement in mining; performance & execution growth in imaging & clinical care through some firming in North American rail markets; Outlook: Strong services cycle & outlook; technology leadership, digital platforms stable international market demand continued strong end markets; positioning & solutions, & in life sciences through business for continued growth & expansion of bioprocess solutions & cell productivity through investments in therapy; continued growth in emerging digital & additive technology markets & China GE 2017 INTEGRATED REPORT 15
How Our Segments Performed LIGHTING CAPITAL MISSION: Helping businesses, MISSION: Investing financial, human & cities & homes become more energy intellectual capital to help our industrial efficient & productive with LED & solar businesses & their customers grow technologies, networked sensors & software & connected lighting solutions1 Major products: consumer home lighting, commercial & industrial Major products: Industrial-aligned lighting, solar, digital energy efficiency financial structuring & product support & productivity solutions in aviation (GECAS), energy (EFS) & healthcare Revenues Profit Revenues Profit (loss) $10.8B $10.9B $8.8B $9.1B $4.8B $2.0B $0.7B $0.2B $0.1B $(8.0)B $(1.3)B $(6.8)B 2015 2016 2017 2015 2016 2017 2015 2016 2017 2015 2016 2017 Other 2017 results Other 2017 results Profit margin: 4.7% 60bps Verticals earnings (loss) (Non-GAAP)2: $(6.2)B GE Capital segment assets: $156.7B 2017 Competitive Dynamics + Positive: Continued LED growth driven + Positive: Strong performance from by energy savings & better light quality; GECAS and Industrial Finance businesses; increasing interest in digital solutions where operating expenses down as GE Capital has there is no established market leader become smaller – Negative: Wide variety of global competitors – Negative: Charge of $6.2B (after-tax) in LED lighting & long replacement cycle from increased reserves related to run-off once installed; declining sales & margins on insurance operations, which we estimate traditional lighting products; many point- will require approximately $15B of capital solution digital companies expanding into contributions over the next seven years; energy efficiency also incurred charges from strategic Outlook: LED conversion expected to portfolio actions planned for EFS; pending continue in both consumer & commercial DOJ investigation of WMC under FIRREA markets; significant growth potential in Outlook: Taking actions to make GE digital capabilities for intelligent buildings, Capital smaller & more focused, including cities & homes substantial reduction of EFS & Industrial Finance 1. The Lighting segment includes the historical results of the Appliances business prior to its sale in June 2016. 2. See Financial Measures That Supplement U.S. Generally Accepted Accounting Principles (Non-GAAP Financial Measures) on page 93 of our 2017 Annual Report on Form 10-K. 16 GE 2017 INTEGRATED REPORT
CAPITAL ALLOCATION 17 Capital Allocation “In the last several years, we have not generated the rates of return that we expect. This is an area where GE needs to improve. We are prioritizing improved cash flow generation across all of our businesses and enhancing the discipline in how we allocate capital, with a John L. Flannery more market-based approach and enhanced board-level oversight.” Chairman of the Board and Chief Executive Officer FRAMEWORK — Strengthening cash position and improving cash — Opportunistic use of buybacks when we have excess flow generation capital and stock is undervalued — Organic investments that deliver strong returns — Disciplined approach to M&A — GE dividend at appropriate level with a path to grow — Appropriate funding of other obligations, including pension CASH RETURNED TO INVESTORS Dividends Buyback (reported on a book basis) $23.7B $9.3B Per share dividends paid on $22.0B Shares outstanding2 $8.5B $8.4B common stock 2015 = 9.4B 2015 = $0.92 $20.4B1 Synchrony split-off 2016 = 8.7B 2016 = $0.92 2017 = 8.7B $3.8B 2017 = $0.96 We reduced our dividend target for 2018 to $0.48 per share 2015 2016 2017 2015 2016 2017 OTHER GE INDUSTRIAL CAPITAL ALLOCATION HIGHLIGHTS Acquisitions Dispositions (net cash payments) (cash proceeds) 2017 2017 $10.4B Significant acquisitions closed Significant dispositions closed $6.1B $5.4B Water & Process $3.1B Technologies $2.3B $1.7B 2015 2016 2017 2015 2016 2017 Organic investments Restructuring & other charges (gross capital expenditures + R&D) (cash expenditures) $10.0B $10.0B $10.3B GE Industrial segment organic Restructuring & other charges revenue growth (Non-GAAP)3 included workforce reductions, 2015 = 3% facility exit costs & integration of recent acquisitions 2016 = 1% 2017 = 0% $1.7B $2.0B $1.0B 2015 2016 2017 2015 2016 2017 1. We effectuated the Synchrony Financial split-off in November 2015 through a share exchange that retired 671 million shares of GE common stock. 2. Basic (not diluted); year-end (not weighted average). 3. See Financial Measures That Supplement U.S. Generally Accepted Accounting Principles Measures (Non-GAAP Financial Measures) on page 93 of our 2017 Annual Report on Form 10-K. Adjusted to include the results of Alstom for November and December of both 2015 and 2016. GE 2017 INTEGRATED REPORT 17
FINANCIAL STATEMENTS 18–26 STATEMENT OF EARNINGS (LOSS) Statement of Earnings (Loss) General Electric Company and consolidated affiliates For the years ended December 31 (In millions; per-share amounts in dollars) 2017 2016 2015 Revenues and other income Sales of goods $ 75,641 $ 75,414 $ 74,510 Sales of services 37,551 34,976 31,298 Other income (Note 17) 1,625 4,005 2,227 GE Capital earnings (loss) from continuing operations — — — GE Capital revenues from services 7,276 9,297 9,350 Total revenues and other income 122,092 123,693 117,386 Costs and expenses (Note 25) Cost of goods sold 64,328 62,440 59,905 Cost of services sold 27,606 25,043 22,788 Selling, general and administrative expenses 18,280 18,377 17,831 Interest and other financial charges 4,869 5,025 3,463 Investment contracts, insurance losses and insurance annuity benefits 12,168 2,797 2,605 Other costs and expenses 3,632 982 2,608 Total costs and expenses 130,883 114,663 109,200 Earnings (loss) from continuing operations before income taxes (8,791) 9,030 8,186 Benefit (provision) for income taxes (Note 13) 3,043 464 (6,485) Earnings (loss) from continuing operations (5,748) 9,494 1,700 Earnings (loss) from discontinued operations, net of taxes (Note 2) (309) (954) (7,495) Net earnings (loss) (6,056) 8,540 (5,795) Less net earnings (loss) attributable to noncontrolling interests (270) (291) 332 Net earnings (loss) attributable to the Company (5,786) 8,831 (6,126) Preferred stock dividends (436) (656) (18) Net earnings (loss) attributable to GE common shareowners $ (6,222) $ 8,176 $ (6,145) Amounts attributable to GE common shareowners Earnings (loss) from continuing operations $ (5,748) $ 9,494 $ 1,700 Less net earnings (loss) attributable to noncontrolling interests, continuing operations (277) (290) 19 Earnings (loss) from continuing operations attributable to the Company (5,471) 9,784 1,681 Preferred stock dividends (436) (656) (18) Earnings (loss) from continuing operations attributable to GE common shareowners (5,907) 9,128 1,663 Earnings (loss) from discontinued operations, net of taxes (309) (954) (7,495) Less net earnings (loss) attributable to noncontrolling interests, discontinued operations 6 (1) 312 Net earnings (loss) attributable to GE common shareowners $ (6,222) $ 8,176 $ (6,145) Per-share amounts (Note 16) Earnings (loss) from continuing operations Diluted earnings (loss) per share $ (0.68) $ 1.00 $ 0.17 Basic earnings (loss) per share $ (0.68) $ 1.01 $ 0.17 Net earnings (loss) Diluted earnings (loss) per share $ (0.72) $ 0.89 $ (0.61) Basic earnings (loss) per share $ (0.72) $ 0.90 $ (0.62) Dividends declared per common share $ 0.84 $ 0.93 $ 0.92 Amounts may not add due to rounding. See accompanying notes. 18 GE 2017 INTEGRATED REPORT
Statement STATEMENT OF EARNINGS (LOSS) of Earnings (Loss) (Continued) (CONTINUED) For the years ended December 31 GE(a) Financial Services (GE Capital) (In millions; per-share amounts in dollars) 2017 2016 2015 2017 2016 2015 Revenues and other income Sales of goods $ 75,718 $ 75,580 $ 74,565 $ 130 $ 115 $ 79 Sales of services 37,761 35,255 31,641 — — — Other income (Note 17) 1,436 4,092 2,165 — — — GE Capital earnings (loss) from continuing operations (6,765) (1,251) (7,672) — — — GE Capital revenues from services — — — 8,940 10,790 10,722 Total revenues and other income 108,150 113,676 100,700 9,070 10,905 10,801 Costs and expenses (Note 25) Cost of goods sold 64,433 62,628 59,970 102 93 69 Cost of services sold 25,619 23,084 20,858 2,196 2,238 2,273 Selling, general and administrative expenses 17,103 16,123 14,914 1,676 2,947 3,512 Interest and other financial charges 2,753 2,026 1,706 3,145 3,790 2,301 Investment contracts, insurance losses and insurance annuity benefits — — — 12,213 2,861 2,737 Other costs and expenses 1,165 — — 2,371 1,013 2,647 Total costs and expenses 111,072 103,860 97,447 21,703 12,942 13,539 Earnings (loss) from continuing operations before income taxes (2,922) 9,815 3,252 (12,633) (2,037) (2,739) Benefit (provision) for income taxes (Note 13) (3,259) (967) (1,506) 6,302 1,431 (4,979) Earnings (loss) from continuing operations (6,181) 8,849 1,746 (6,331) (606) (7,718) Earnings (loss) from discontinued operations, net of taxes (Note 2) (315) (952) (7,807) (312) (954) (7,485) Net earnings (loss) (6,496) 7,896 (6,061) (6,643) (1,560) (15,202) Less net earnings (loss) attributable to noncontrolling interests (274) (279) 83 4 (12) 248 Net earnings (loss) attributable to the Company (6,222) 8,176 (6,145) (6,647) (1,548) (15,450) Preferred stock dividends — — — (436) (656) (330) Net earnings (loss) attributable to GE common shareowners $ (6,222) $ 8,176 $ (6,145) $ (7,083) $ (2,204) $ (15,780) Amounts attributable to GE common shareowners: Earnings (loss) from continuing operations $ (6,181) $ 8,849 $ 1,746 $ (6,331) $ (606) $ (7,718) Less net earnings (loss) attributable to noncontrolling interests, continuing operations (274) (279) 83 (3) (10) (64) Earnings (loss) from continuing operations attributable to the Company (5,907) 9,128 1,663 (6,328) (595) (7,654) Preferred stock dividends — — — (436) (656) (330) Earnings (loss) from continuing operations attributable to GE common shareowners (5,907) 9,128 1,663 (6,765) (1,251) (7,983) Earnings (loss) from discontinued operations, net of taxes (315) (952) (7,807) (312) (954) (7,485) Less net earnings (loss) attributable to noncontrolling interests, discontinued operations — — — 6 (1) 312 Net earnings (loss) attributable to GE common shareowners $ (6,222) $ 8,176 $ (6,145) $ (7,083) $ (2,204) $ (15,780) (a) Represents the adding together of all affiliated companies except GE Capital, which is presented on a one-line basis. See Note 1. Amounts may not add due to rounding. In the consolidating data on this page, “GE” means the basis of consolidation as described in Note 1 to the consolidated financial statements; “GE Capital” means GE Capital Global Holdings, LLC (GECGH) and its predecessor General Electric Capital Corporation (GECC) and all of their affiliates and associated companies. Separate information is shown for “GE” and “Financial Services (GE Capital).” Transactions between GE and GE Capital have been eliminated from the “General Electric Company and consolidated affiliates” columns on the prior page. GE 2017 INTEGRATED REPORT 19
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