159 Second Chances During an Unforgettable Year

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159 Second Chances During an Unforgettable Year
2020 Annual Report
159
Second
Chances
During an
Unforgettable
Year
159 Second Chances During an Unforgettable Year
To the
                                                                                                         Heading Home
                                                                                                          Community

                                                                                                 Dear Friend of Heading Home,

                                                                                                 I hope this finds you and your loved ones safe and well. Reflections on fiscal year 2020 look different when compared to past years. The
                                                                                                 pictures captured in this annual report feel like they happened during events eons ago, despite occurring in just the last 12 months. They give
                                                                                                 me hope and excitement for things to come again, however.

                                                                                                 Living through and navigating the unprecedented nature of a pandemic has dominated our world in ways that none of us could have
                                                                                                 imagined when it started in March. It has caused fear, uncertainty, despair, feelings of being lost, lonely, and helpless while simultaneously
                                                                                                 showing us moments of true heroism, strength, hope, love and togetherness, like no other.

                                                                                                 While some have said the pandemic has been an equalizer of sorts due to many shared emotional experiences, it has truly highlighted that
                                                                                                 we are not all on equal footing. Eviction, homelessness, and housing insecurity impact people of color at a rate twice as high as white adults.

                                                                                                 During the pandemic, our clients are some of the hardest hit by illness, economic distress, and racial discrimination. All very low-income,
                                                                                                 and often with co-occurring health and safety related issues, 100% of clients enter our programs with a history of trauma. When COVID-19
                                                                                                 shook communities all over the world this spring, we were asked to stay at home to protect ourselves and our families. For those of us who
                                                                                                 have homes, they became our most essential safety net, serving as places to learn and work, to seek refuge and rest. For those experiencing
                                                                                                 homelessness, this basic safety net doesn’t exist.

                                                                                                 2020 has taken complex social and health inequities and made them infinitely more complicated.

               For nearly five decades, Heading Home has effectively pioneered housing           I am incredibly proud of our team’s resilience to respond in real-time to the emerging needs of our clients. Ensuring our clients’ health
                                                                                                 and wellness has meant building innovative solutions that increase our frequency of contact while maintaining safe distances, address
               programs to support its mission to end homelessness in the Greater Boston         food insecurity, support people through economic distress, and caretake during illness, while taking measures to maximize safety. It has
               area, specializing in providing emergency, transitional and permanent             meant standing up programs, within several days request, that stretched our capacity. As we continue to adapt and innovate, maintaining
                                                                                                 an unwavering commitment to the endgame remains the focus: our clients’ successful exit from homelessness. While the impulse was to
               housing solutions to low-income homeless and formerly homeless families           retreat, Heading Home found pathways to more deeply engage with clients. It is my honor to share that we helped a record-setting number
               and individuals. These housing programs provide a supportive pathway              of clients move out of shelter this year: 159 households strong!

               to self-sufficiency, beginning with a primary focus on permanent housing          To deliver best in class programs and case management, taking care of staff remains a top priority of our senior leadership team. We instituted
               placement and individualized critical supportive services such as life skills,    hazard pay for our front-line workers, holding open, supportive dialogues for our colleagues to reconcile the tragic events of this spring, and
                                                                                                 re-committing to deepen our equity and inclusivity as an organization. I ask us to push harder to make this world a better, more equitable
               financial literacy, and job training.                                             and just society.

                                                                                                 To all of you, including our outstanding Board and generous supporters, thank you for your steadfast belief in our clients. They need us more
                  By putting an emphasis on solving the growing crisis of family homelessness,   now than ever and with your help, we have fought and will continue this fight together.
                  Heading Home has successfully become one of the area’s largest providers
                  of housing and shelter for homeless families. Annually, Heading Home serves
                  nearly 1,500 homeless and formerly homeless people in the Greater Boston       Danielle Ferrier, MBA, LICSW
                  area, spanning from infancy to elderly, with a majority of its population      Chief Executive Officer, Heading Home
2   |   Heading Home 2020 Annual Report                                                                                                                                                               Heading Home 2020 Annual Report | 3
                  being young single mothers with 1-2 young children.
159 Second Chances During an Unforgettable Year
By the Numbers
                                                                                                                   July 1, 2019 - June 30, 2020

                                                                                                                  159
                                                                                                          moves out of shelter
                                                                                                                                                                      96%
                                                                                                                                                                     retention rate

                                                                                                                         714
                                                                                                                         children
                                                                                                                                                                     1,421
                                                                                                                                                                     clients served

                                                                                           Heading Home has been helping clients move out of shelter for 46 years and this fiscal year, which ended
                                                                                           on June 30th, was a hallmark year – with 159 moves out of shelter, last year’s record was doubled.

                                                                                           Supporting clients on their paths out of homelessness continues, despite COVID. In spring’s height of the
                                                                                           pandemic, 30+ strong and resilient families moved from Heading Home shelter into permanent supportive
                       Heading Home’s mission is to end homelessness in Greater Boston     housing – totaling almost 4 moves each week. These moves included many long stayers, including one
                       by providing a supported pathway to self-sufficiency that begins    client who had been with us over 1,400 days. Through relentless pursuit of answers amidst many systems,
                                                                                           our case management teams advocate for our clients. Once moved, clients continue to draw on our
                       with a home, together with critical services such as life skills,
                                                                                           stabilization services, 12 months of dedicated support aimed at independence.
                       financial literacy, and job training.
4 |   Heading Home 2020 Annual Report                                                                                                                                      Heading Home 2020 Annual Report |   5
159 Second Chances During an Unforgettable Year
Heading Home is an
                                                                                                    organization of firsts with
                                                                                                    proven results over time.

                                                                                                  1981
                                                                                                   Heading Home established
                                                                                                   the state’s first shelter for
                                                                                                   homeless families.
                                                                                                                                                               2000
                                                                                                                                      In the early 2000s, Heading
                                                                                                                                      Home pioneered Housing First
                                                                                                                                      in the Commonwealth.

                                                                                                  2009
                                                                                                   Heading Home launched
                                                                                                   an unprecedented program
                        “This year, I made a breakthrough with Joseph, a Heading Home client
                                                                                                   offering families an accelerated
                        in individual permanent supported housing. When we first met, he
                        was reserved, withdrawn, and struggled to open up. I kept telling him
                                                                                                   pathway out of homelessness
                                                                                                   through housing and an asset
                                                                                                                                                               2015
                        I would be here to support him. It took a few months but eventually        and reward-based incentive
                                                                                                                                      In 2015, Heading Home opened
                        he opened up and we set goals and made plans. He started attending         system.
                                                                                                                                      an Economic Mobility Center in
                        ESL classes and gaining the confidence to set bigger goals: to go back                                        Dorchester.
                        to work so he could pay his own bills, to have a reliable phone to talk
                        to his family, and take his driver’s permit test. Ultimately, he wants
                                                                                                  2020
                        autonomy, he wants to do something on his own and step back into           In 2020, Heading Home moved
                        his own life. When I met him, he was disinclined, shy, quiet, and soft-    159 families out of shelter,
                                                                                                   among the highest in the state.    We have maintained a 90+%
                        spoken. Today, he has a job, a reliable phone, and is continuing to                                           retention rate in our permanent
                        build confidence, seeking self-sufficiency, setting and meeting his                                           housing programs
                        goals, and just enjoying his life.”                                                                           for 15 consecutive years.

6   |                   – Natacha, Heading Home Case Manager
        Heading Home 2020 Annual Report                                                                                                                Heading Home 2020 Annual Report |   7
Keeping Families Together
                                                                                                                                                                                                          “I was nervous about
                                 Homelessness                                                                                      The largest segment of our Heading Home population (91%
                                                                                                                                   of families) are headed by young, single mothers in their 20s          food getting low, and
                               doesn’t pause during                                                                                with 1-2 young children. Of the 714 youth we served within our
                                                                                                                                   family programs last year, the average age was just 9 years old.       then the doorbell
                                   a pandemic.                                                                                     As an agency we have committed to families that they will not
                                                                                                                                   be separated if a parent contracts COVID. In partnership with          rang and there were
                                                                                                                                   Arbor Associates, we are providing on-site childcare services for
                                                                                                                                   children with an ill parent, so they do not risk separation. Keeping
                                                                                                                                                                                                          boxes filled with
                                                                                                                                   children with their parent(s) is an absolute priority for our team     food. I am forever
                                                                                                                                   – and for a parent, knowing their child is safe and taken care of
                                                                                                                                   makes essential rest and recovery possible.                            grateful. You knew
                                                                                                                                                                                                          I was in need before
                                                                                                                                                                                                          I asked. Thank you.”
                                                                                                                                                                                                          – Heading Home client, Nevaeh

        Now almost 9 months into the new normal that COVID-19 has created for us all, Heading Home
        has navigated the phases of the pandemic with agility, flexibility, efficiency, and care. Our
        leadership and staff were quick to prepare phased contingency plans to ensure the safety and
                                                                                                                                                                                                                     91%
                                                                                                                                                                                                              of families are headed by
        well-being of our clients, staff, and community.
                                                                                                                                                                                                              young, single mothers in
                                                                                                                                                                                                                       their 20s
        Men and women experiencing homelessness are among the most vulnerable to contracting the
                                                                                                                                   Mobility Matters
        illness – 500 households including elderly, immunocompromised and children. Homelessness is
                                                                                                                                   An already vulnerable population working minimum- or low-
        traumatic; for a population already marginalized and with access to housing so vastly complex,                             wage jobs, those experiencing homelessness are the least prepared
        COVID-19 has been yet another hurdle for clients to navigate.                                                              to lose a paycheck, let alone experience unemployment. As the

        Back to Basics
                                                                                                                                   pandemic has progressed, countless families in our programs
                                                                                                                                   have been furloughed, had their work hours reduced, or lost
                                                                                                                                                                                                          “You’re giving the
        In the early phases of the pandemic, we focused on clients’ basic needs: food, water, shelter, medicine, masks, and        income completely. As we work to help stabilize some of our most       gift of hope, and
        cleaning supplies. Together, with the support of community partners and volunteers, we were able to provide our            vulnerable families, the importance of our Economic Mobility
        clients with essentials needed to keep everyone healthy, safe, and well-nourished.                                         Services is more prudent than ever. The unprecedented level of         that’s priceless.”
                                                                                                                                   financial insecurity and need arising from the pandemic and
        Our thanks to: Aceituna Grill, Catholic Charities, City of Cambridge, Community Cooks, Edelweiss Patisserie, Food For      cascading impacts on the economy have pushed us to deepen and
                                                                                                                                                                                                          – Heading Home client, Erin
        Free, Greater Boston Food Bank, Lovin’ Spoonfuls, National Charity League of Wellesley, Rescuing Leftover Cuisine, Tatte   expand our Economic Mobility Services.
        Bakery, Wayfair, and countless others who provided essential supplies and support.

8 |   Heading Home 2020 Annual Report                                                                                                                                                                               Heading Home 2020 Annual Report | 9
frontline staff to donating technology and art supplies for kids
                                                                                                             learning from home, volunteers and community supporters were

                        Boston’s Strength & the
                                                                                                             a source of light and hope on the pathway out of homelessness.

                                                                                                             Thank you to everyone who volunteered with us or provided in-kind

                        Resilience of Community                                                              support! With special thanks to: Aerie, Boston Cares, CIBC Wealth
                                                                                                             Management, the Cohen family, Dana Hall School, E4H Architects,
                                                                                                             Vivian Grabiel, the Grossman family, Sue Brady Hartigan, Heading
                                                                                                             Home’s Outreach Council, HomeTap, Tara Lagasse, National Charity
                                                                                                             League of Wellesley, PwC, Solomon Schechter Day School, and so
                                                                                                             many more!

                                                                                                             Bringing Out the Best in All of Us:
                                                                                                             Corporate Compassion
                                                                                                             At the height of positive cases in Massachusetts, employees of
                                                                                                             Elkus Manfredi Architects worked together to provide meals for      “More than ever,
                                                                                                             children in shelter. Together, they set a goal to raise $5,000 to
                                                                                                             support Heading Home – a goal they surpassed in the first 7 days.   helping our neighbors
                                                                                                             At the end of their campaign, the Elkus Manfredi team raised
                                                                                                             $28,572 from individual contributions.
                                                                                                                                                                                 brings out the best in
                                                                                                                                                                                 all of us.”
                                         We are so deeply grateful to the supporters                         Elkus Manfredi’s compassionate leadership has been the catalyst
                                         who stood tall with our clients in the depths of                    to spark a movement of generosity and compassion in the Boston
                                         uncertainty and despair.
                                                                                                             community. Following news of their campaign, six companies in       – Elizabeth Lowrey, Principal
                                                                                                             Boston followed Elkus Manfredi’s example, creating their own        of Elkus Manfredi Architects &
                                         We are abundantly appreciative of the outstanding level of          internal fundraisers with their employees and networks.
                                         support we received from the Boston Resiliency Fund. Thank you                                                                          Heading Home Board Member
                                         to Mayor Marty Walsh and the City of Boston for providing funds     Our thanks to BlackRock, Covington Associates, DLA Piper, Elkus
                                         for families in Heading Home programs, and our utmost thanks        Manfredi Architects, JLL, Northern Bank & Trust Company, and
                                         to the many contributors of the Boston Resiliency Fund; we are      Samuels & Associates, for your corporate compassion and civic-
                                         truly honored to have received the support to provide formula       minded leadership.
                                         and food to families in Boston, ensuring no child or parent went
                                         hungry.                                                             Leaders in Philanthropy
                                                                                                             The Gross family have been long-time supporters and champions
                                         With the generous funding of the Boston Resiliency Fund,            of Heading Home’s work. Liz and Phill are pioneers of change
                                         Heading Home, in partnership with Tatte Bakery, and the support     and the first to ask, “How can we help?” to so many local non-
                                         of wholesale food distributor, Katsiroubas Brothers created an      profits. In addition to their 2020 giving, they made a generous
                                         extraordinary procurement and delivery model that ensured           contribution of $240,000 to close essential fundraising gaps in
                                         every Heading Home family living in Boston received the food        Heading Home’s budget created by the cancellation of the annual
                                         they needed to remain well-nourished and healthy. Nearly 700        Housewarming event.
                                         boxes were packed with fresh fruits and vegetables, meat, bread,
                                                                                                                                                                                            More than
                     244+
                                         dry foods and cookies and then delivered to 244 families with the   Margot and Jonathan Davis, and the Davis Family Charitable

               families received two
                                         help of local HVAC company, Bruno Brothers, who dedicated time
                                         and trucks to deliver to every family’s doorstep.
                                                                                                             Foundation have been supporting Heading Home for 25+ years.
                                                                                                             In 2020, Margot and Jonathan donated $150,000 as a match gift
                                                                                                             for the $150,000 raised by donors – a total of $300,000!
                                                                                                                                                                                     $
                                                                                                                                                                                       1,000,000
                 deliveries of fresh,                                                                                                                                                    raised to support
                                         Reimagined Volunteerism
                healthy ingredients      As an organization that relies on volunteers for hands-on           The resilience of generosity and philanthropy is a source of                Heading Home’s
              right to their doorstep.   support, the pandemic has welcomed new, reimagined volunteer        light and joy in uncertain times. To those who supported our                    COVID-19
                                         experiences for families, corporate groups, and schools. From       COVID-19 Relief Fund, we are humbled and truly honored by
                                         outdoor gardens and meaningful notes of encouragement for           your generosity.
                                                                                                                                                                                            Relief Fund!

10 |   Heading Home 2020 Annual Report                                                                                                                                                      Heading Home 2020 Annual Report |   11
Volunteering with
                                                            Heading Home

                                                           Heading Home for the Holidays
                                                           Heading Home’s network of incredibly generous supporters brought
                                                           the comforts of home to families experiencing homelessness by
                                         4,851
                                         volunteer hours
                                                           donating brand new bedding and towel essentials, granting children’s
                                                           toy wishes, and gifting brand new winter coats to everyone in Heading
                                                           Home programs.

                                                           With the support of Samuels & Associates and 401 Park, we hosted our
                                                           first Heading Home for the Holidays Wrap-a-Thon event, including
                                                           200 volunteers. With special help from a local moving company,
                                                           these gifts were delivered to households across Greater Boston.

                                                                Recognized as “Volunteers of the Year,”
                                                                Somerville Moms community group led
                                         1,200+                      by Kim Jalet, adopted over
                                           volunteers
                                                                     200+ families

                                                           Back to School with Suffolk Construction
                                                           As children headed back to school in the fall of 2019, they felt
                                                           confident and prepared with grade-appropriate backpacks filled with
                                                           essential school supplies thanks to corporate partners like Suffolk
                                                           Construction. Students and parents gathered at Heading Home
                                                           offices to collect their backpacks and embark on the new school year

                                            315
                                          meals served
                                                           with excitement and prepared with all they needed.

12 |   Heading Home 2020 Annual Report                                                                                             Heading Home 2020 Annual Report | 13
$25,000

                             Heading Home’s
                          Housewarming Un-Gala                                                                                                      Sherry & Alan Leventhal
                                                                                                                                                      Family Foundation
                                                      April 2020
                                                                                                                                $15,000

       Heading Home’s annual Housewarming event typically fundraises $1.4 million – close to half of our fundraising
       goal for the year. The 20th anniversary, set to take place on April 29, 2020, was canceled due to the spread of the            Bill Musto | Louise & David Weinberg/Ginsberg/Kaplan Foundation | Susan & Brian Kavoogian
       virus and lockdown in Massachusetts. The Housewarming Committee continued to fundraise – bringing in $1.25m,
                                                                                                                                                      JP Morgan Asset Management, in partnership with Samuels & Associates
       and achieving net revenue goals. Without event expenses, 98% of this fundraising revenue directly supported our
       bottom line.

       Our abundant thanks and appreciation to the committee – your relentless pursuit to fund pathways out of                  $10,000                                 $5,000                               $2,500
       homelessness are unparalleled. You were leading the fight, encouraging other business leaders to join.                   AEW Capital Management, L.P.            Appleton Partners, Inc.              Brookline Bank
                                                                                                                                Anchor Line Partners                    Breed’s Hill Capital                 Cambridge Savings Bank
       Co-Chairs                                Kerry Hawkins, JLL                        Alex Muzyka, Spot On Ventures         Boston Properties                       Callahan Construction Managers       CBT Architects
       Tom Cibotti, Covington Associates        Andy Hoar, CBRE                           Cara Nelson, DLA Piper                Covington Associates                    Cambridge Trust Company              Circle Floors, Inc.
       Leslie Cohen, Samuels & Associates       Brian Kavoogian, National                 Barbara Oddo, Lincoln Property        C&W Services                            Century Drywall, Inc.                Consigli Construction
                                                Development                               Company                               Faros Properties                        Columbia                             Dain, Torpy, Le Ray, Wiest & Garner
       Jim Tierney, JLL
                                                Tucker Kelton, National Development       David Olney, Berkshire Residential    First American Title –                  Commonwealth Land Title              Melissa & Travis D’Amato
                                                                                          Investments                              National Commercial Services         Insurance Company
                                                Elizabeth Lowrey, Elkus Manfredi                                                                                                                             Dyer Brown Architects
       Chris Brown, John Moriarty               Architects                                Jill Sharif, First American Title -   Christine Gilman & Tom Andrews          Erin & Devin Condron                 Erland Construction
        & Associates                                                                      National Commercial Services
                                                Andrew Maher, Anchor Line Partners                                              HMC Healthworks                         EY                                   Feldman Surveyors
       Heather Brown, CBRE                                                                David Swerling, PwC
                                                Marc Margulies, Margulies Perruzzi                                              John Moriarty & Associates              Foley Hoag, LLP                      Gilmartin Magence, LLP
       Dan Dain, Dain, Torpy, Le Ray,           Architects                                David Wilkinson, Tishman Speyer
        Wiest & Garner                                                                                                          John A. Penney Co., Inc.                G & C Concrete Construction, Inc.    Janitronics Building Services
                                                Jim Mawn, Northern Bank & Trust                                                 Karas & Karas Glass Co.                 Gensler
       Travis D’Amato, Walker & Dunlop          Company                                                                                                                                                      Jones Kelleher
                                                                                                                                Jessica & Chuck Myers                   Goodwin Procter                      Knoll Inc. in partnership with
       Mary & John Fowler, JLL                  Bill Musto, The Baupost Group
                                                                                                                                Navem Partners/Ali Choucri              J.C. Cannistraro                       Office Resources
                                                                                                                                  and Engel & Volkers                   JK Glass Company                     Oxford Properties Group
       A Constant Amidst Uncertainty                                                                                            Carol & Jack O’Neil                     Keller Augusta Partners              Pyramid Hotel Group
       109 sponsors raised $1.25m to support Heading Home’s first ever Un-Gala. Demonstrating civic leadership
                                                                                                                                PwC                                     King Street Properties               Related Beal
       and community support, these business leaders rose to the cause, standing tall with our clients.
                                                                                                                                S & F Concrete Contractors, Inc.        LCB Living                           Spot On Ventures
                                                                                                                                Sierra Architects                       Leggat McCall Properties             Adam J. Weiner/Weiner Ventures
       $50,000                                                                                                                  Suffolk Construction Company            Northeast Security, Inc.             W.L. French Excavating Corporation
                                                                                                                                The HYM Investment Group                Rich May
                                                                                                                                WinnCompanies                           Ropes & Gray, LLP
                       Capital
                       Management, L.P.                                                                                                                                 Simons Real Estate Ventures, LLC
                                                                                                                                                                        Taurus Investment Holdings
                                                                                                                                                                        The Architectural Team
                                                                                                                                                                        The Baupost Group
                       Capital                                                                                                                                          T.J. McCartney, Inc.
                       Management, L.P.
                                                                                                                                                                        Wheelock Street Capital
14 | Heading Home 2020 Annual Report                                                                                                                                                                             Heading Home 2020 Annual Report |   15
Stronger Together:
                                                                                              She4She 2020
                                                                                                         January 2020

                                                                                             Premier Event Sponsor:                            Presenting Sponsor:                              Hosted by:

                                                                                                       Advocating Sponsors: Breed’s Hill Capital, Elkus Manfredi Architects, EY, the Gross family, JLL,
                                                                                                                  Northern Bank & Trust Company, Santander, and The Davis Companies.

                                                                                            In January 2020, 200+ leading women gathered together in celebration and appreciation of the passionate, strong,
                                                                                            change-making women in our community. We all were an integral piece of this powerful evening; together, we reflected
                                                                                            on what it means to be a part of a community.

                                                                                            Guests were inspired by a conversation between two founding entrepreneurs, Diane Hessan of C Space and Tzurit Or of
                                                                                            Tatte Bakery. Boston City Councilor Annissa Essaibi-George shared the crucial moment in her teaching career that has
                                                                                            been her motivation as she works to end family homelessness in Boston. Her authentic passion reminded women of
                       “I am my present.                                                    the importance of embracing their femininity, connecting with their passions, and grounding themselves in their
                                                                                            communities. Shirell, a Heading Home client, reflected on lessons she learned from difficult experiences in her life and
                       Being a homeless family was not something I thought my children
                                                                                            finding her purpose. “Being raised by my community has allowed me to see the needs and give back in a way that services
                       would have to go through like I did. During this past year, I have   the families and individuals like me,” said Shirell, “Sharing my story has encouraged me to continue advocating for
                       interacted with many women; they helped me find the confidence       myself and others…[My purpose is to] help other women understand that self-care is more important than caring for
                                                                                            others. Without loving ourselves, we are unable to love each other in a healthy and positive way.”
                       to stand on my own two feet, no matter the struggle.
                                                                                            Thank you to those who made She4She 2020 an amazing event – our sponsors, especially Premier event sponsor Bain
                       I am my future. I am the master of my fate.                          Capital, our host PwC, our She4She Committee, food partners, and all who attended!

                       My purpose is to change the way women view themselves and
                       each other. My purpose is to help women find their voices in their
                       purpose. To help other women understand that self-care is more
                       important than caring for others. Without loving ourselves, we are
                       unable to love each other in a healthy and positive way. As women,
                       we are amazing, we are unique, we are empowering, we are
                       encouraging, we are brilliant, we are beautiful, we are women. And
                       as a woman, I will not be ashamed to let my past define who I am.”

16   |   Heading Home 2020 Annual Report                                                                                                                                          Heading Home 2020 Annual Report | 17
                       – Heading Home client, Shirell
Changemakers                                                                                                  Heading Home
           Reception                                                                                                     To Dinner
                 December 2019                                                                                                 October 2019

                In December, we honored our 2019 Changemakers, who make change possible in our communities             Heading Home to Dinner raised a record-breaking $177,000 to support families and individuals
                every day. Secretary of Health and Human Services for the Commonwealth, Marylou Sudders, spoke         experiencing homelessness. A two-day, dine-by-design event envisioned by three incredibly talented
                about the intimate relationship between health and housing, emphasizing home as a social determinant   interior design leaders – Elizabeth Benedict, Kristen Rivoli, and Mally Skok – and hosted by the Boston
                of health.                                                                                             Design Center, Heading Home to Dinner has quickly become one of Boston’s most notable design events.

                         Luberta Shea Volunteers of the Year:
                         Kim Jalet & Somerville Moms

                         Community Builder of the Year:
                         Zoe Tarshis & Buckingham Browne and Nichols

                         Corporate Partner of the Year:
                         Jim Mawn & Northern Bank & Trust Company
                                                                                                                                                                                    a record-breaking

                         Honorary Changemaker:
                         Secretary Marylou Sudders,
                                                                                                                                                                                $177,000
                         Department of Health and Human Services
                                                                                                                                                                                         raised

                                                                                                                                                                        “We are aligned in our work –
                                                                                                                                                                        like designers who help their
                                                                                                                                                                        clients create homes that
                                                                                                                                                                        become the epicenter of a
                                                                                                                                                                        family’s life, we too look to
                                                                                                                                                                        create safe spaces where our
                                                                                                                                                                        clients will feel valued and loved.”

                                                                                                                                                                        -Danielle Ferrier,
                                                                                                                                                                        CEO of Heading Home

18 |   Heading Home 2020 Annual Report                                                                                                                                                                 Heading Home 2020 Annual Report |   19
Corporate                                                                                                                  Financials
               Partnerships                                                                                                           July 1, 2019 - June 30, 2020

     Loomis Sayles Playground
     Encouraging activity and outdoor play, Loomis Sayles donated and
     built outdoor play structures at two Heading Home congregate shelter
                                                                                                                                                                          Client Rents
     sites. Volunteers from the Boston office left their computers behind                                                                                                 $239,483 (1.4%)
     and, instead, worked with power tools and assembly instructions to
     construct a safe, fun play structure for kids (and parents!) to enjoy.                                                                                               Donated Goods & Services
     Loomis demonstrates a multi-tiered partnership with Heading Home                                                                                                     $127,593 (0.7%)
     – from volunteering to philanthropic support, the Loomis team has
     given the gift of imagination and joy to some amazing kids!                                                                                                          Other Income
                                                                                                                                                                          $283,448 (1.6%)

                                                                                                                                                                          Grants & Contributions
                                                                                                                                                                          $1,897,509 (11%)
                                                              Northern Bank & Patriots’ Running Back
                                                              Sony Michel                                                                                                 Special Events
                                                                                                                                                                          $1,520,880 (8.8%)
                                                              With the help of Patriots’ running back, Sony Michel, Northern Bank
                                                              & Trust Company welcomed a Heading Home family into their new
                                                                                                                                                                          Government
                                                              home as they exited homelessness just in time for the holiday season.
                                                                                                                                                                          Contracts & Grants
                                                              Their teenage son, a Patriots fan, was shocked and overwhelmed                                              $13,246,986 (76.5%)
                                                              when he walked into his new room to find his favorite player there –
                                                              holding a signed football and excitedly shouting “Welcome Home!”.                                           Total Revenue
                                                                                                                                                                          $17,315,899

     Welcome Home! Up & Out Experiences
     For 15+ years, Heading Home volunteer groups have had the unique
     experience to be a part of Heading Home clients’ exit from
     homelessness. In fiscal year 2020, 32 corporate partners, school, and                                                                                               Revenue: $17,315,899
     community groups prepared to host Up & Out moves. As the global                                                                                                     Expenses: $16,918,577
     health pandemic enforced social distancing and health protocols,
     volunteers demonstrated flexibility and unwavering support of our                                                                                                   Change in Net Assets:
     clients on their journeys out of homelessness. Partners like Dana Hall                                                                                              + $397,322 (2.3%+)
     School, PwC, and IIDA provided all the essentials, while Heading
     Home staff members installed and prepared their new apartments for
     a grand welcome home – made extra special given the circumstances.

20    | Heading Home 2020 Annual Report                                                                                                                          Heading Home 2020 Annual Report | 21
Our Thanks For Your
                                        Generosity This Year!

Donations of $200,000+                                                   Donations of $100,000-$199,999                                         Donations of $10,000-$19,999
Liz & Phill Gross                                                        The Boston Resiliency Fund                                             AEW Capital Management, L.P.         Covington Associates, LLC             John A. Penney Company, Inc.         PwC
                                                                         Jonathan & Margot Davis, and The Davis Family Charitable Foundation    Anchor Line Partners                 DLA Piper LLP                         John Moriarty & Associates, Inc.     Lawrence J. and Anne Rubenstein
                                                                                                                                                Christine Gilman & Tom Andrews       Dunkin’ Joy in Childhood Foundation   Karas & Karas Glass Company, Inc.       Charitable Foundation
                                                                                                                                                Anonymous                            E.M. Duggan                           Susan & Brian Kavoogian              S&F Concrete Contractors, Inc.
Donations of $50,000-$99,999                                                                                                                    Anonymous                            Eastern Bank Charitable Foundation    Liberty Mutual Foundation            Santander Bank Foundation
                                                                                                                                                Bank of America Charitable 		        Edward L. Hutton Foundation           Amanda & Andrew Maher                Shine Associates, LLC
Adage Capital Management, L.P.          Flatley Foundation               Northern Bank & Trust Company          Debbi & Mike Young                 Foundation, Inc.                  Caroline & John Edwards               Monument Mortgage Company            Sierra Architects
CBRE/New England                        NAIOP Massachusetts              United Way of Massachusetts Bay                                        Elizabeth & Coleman Benedict         Jennifer & Bob Ewing                  Claire & Bill Musto/The Baupost      Suffolk Construction Company, Inc.
                                        The Nordblom Family Foundation     and Merrimack Valley                                                 Boston Properties                    Faros Properties, LLC                    Group, LLC                        The Bromley Charitable Trust
                                                                                                                                                Bushrod H. Campbell & Adah F. Hall   First American Title - National       National Development                 The HYM Investment Group, LLC
                                                                                                                                                   Charity Fund                          Commercial Services               Navem Partners/ Ali Choucri          VPNE Parking Solutions
                                                                                                                                                C & W Services                       Ann & John Hall                          and Engel & Volkers               WinnCompanies
Donations of $25,000-$49,999
                                                                                                                                                Cambridge Community Foundation       Jill & John Hayes                     Carol & Jack O’Neil
Alexandria Real Estate Equities, Inc.      Family Foundation             RxSense                                 TJX Companies, Inc.            Charles Sanders Trust                HMC Healthworks                       Procter & Gamble
Bain Capital                            Mandy & Andy Hoar                Samuels & Associates                    Walker & Dunlop
Janet & Steve Correia                   Kuehn Family Foundation          Nancy & Josh Solomon                    Louise & David Weinberg/
Cummings Foundation                     Sherry & Alan Leventhal          The Boston Foundation                     Ginsberg/Kaplan Foundation   Donations of $5,000-$9,999
Ernst & Young                              Family Foundation             The Davis Companies
                                                                                                                                                Anonymous                            Century Drywall, Inc.                 Gensler                             Ropes & Gray LLP
Mary & John Fowler                      Loomis, Sayles & Company         The Derenzo Charitable
                                                                                                                                                Appleton Partners, Inc.              Columbia                              Goodwin Procter LLP                 James Signora
Heather & Robert Keane                  Jessica & Chuck Myers              Foundation, Inc.
                                                                                                                                                Betty & David Bagnani                Commonwealth Land Title               J.C. Cannistraro LLC                Simons Real Estate Ventures LLC
                                                                                                                                                Michelle Basil                         Insurance Company                   JK Glass Company, Inc.              Mally & David Skok
Donations of $20,000-$24,999                                                                                                                    Rick Bates                           Erin & Devin Condron                  Keller Augusta Partners             Susan & James Snider
                                                                                                                                                Blue Cross Blue Shield of 		         Nancy & Joe Craven                    King Street Properties              Cathleen & John Sullivan
Kathleen & Bob Collman                  Maura Harrington                 Linde Family Foundation                The Linden Foundation              Massachusetts Foundation          Foley Hoag LLP                        LCB Senior Living                   Superior Plumbing
Elkus Manfredi Architects               Jones Lang LaSalle (JLL)         Denise & David Olney                   Weil, Gotshal, & Manges LLP     Heather & Michael Boujoulian         Karen & Rich Fournier, Jr.            Leggat McCall Properties LLC        T.J. McCartney, Inc.
                                                                                                                                                Breed’s Hill Capital LLC             Franklin Square House                 Nancy & Phil Lotane                 Tazewell Foundation
                                                                                                                                                Callahan Construction Managers         Foundation, Inc.                    Lovett-Woodsum Foundation           TD Charitable Foundation
                                                                                                                                                Cambridge Trust Company              G & C Concrete Construction, Inc.     Alison & Bill Monaghan              The Architectural Team
                                                                                                                                                                                                                           Cara & Rusty Nelson                 The Baupost Group, LLC
                                                                                                                                                                                                                           Northeast Security, Inc.            The Fitzgerald Family Foundation
                                                                                                                                                                                                                           People’s United Community           The Pumpkin Foundation
                                                                                                                                                                                                                              Foundation                       United Way of Greater Atlanta
                                                                                                                                                                                                                           Sam Plimpton                        Wheelock Street Capital
                                                                                                                                                                                                                           Ashley & Sean Quinn                 Amy Woods/The Woods and Gil
                                                                                                                                                                                                                           R.P. Marzilli & Company                Family Foundation
                                                                                                                                                                                                                           Rich May, P.C.                      Abby & John Yozell
                                                                                                                                                                                                                           Erik Rijnbout/Taurus Investment
                                                                                                                                                                                                                              Holdings, LLC

22   | Heading Home 2020 Annual Report                                                                                                                                                                                                                  Heading Home 2020 Annual Report |         23
Donations of $1,000-$2,499
                                                                                                                                              Geraldine & Irwin Abrams               Nora & Scott Dunn                     Chris Magliozzi                       Ellen M. Semonoff

                                    Our Thanks For Your                                                                                       Anonymous
                                                                                                                                              Anonymous
                                                                                                                                              Anonymous
                                                                                                                                                                                     Patricia & Jerald P. Facey
                                                                                                                                                                                     David R. Ferry
                                                                                                                                                                                     David Fialkow
                                                                                                                                                                                                                           Elizabeth A. Martin
                                                                                                                                                                                                                           Rosemary & Richard McCready
                                                                                                                                                                                                                           Louis McDavid
                                                                                                                                                                                                                                                                 Seyfarth Shaw LLP
                                                                                                                                                                                                                                                                 Shalin Shah
                                                                                                                                                                                                                                                                 Robert Shepherd

                                    Generosity This Year!                                                                                     Anonymous
                                                                                                                                              Anonymous
                                                                                                                                              Anonymous
                                                                                                                                                                                     Margaret Flanagan
                                                                                                                                                                                     Franz W. Sichel Foundation
                                                                                                                                                                                     Laurie Gill & David R. Pokross, Jr.
                                                                                                                                                                                                                           Michael McGee
                                                                                                                                                                                                                           Tom McLaughlin
                                                                                                                                                                                                                           Merida
                                                                                                                                                                                                                                                                 Cullen Sloan
                                                                                                                                                                                                                                                                 Samuel Smith
                                                                                                                                                                                                                                                                 Stoneturn
                                                                                                                                              Anonymous                              Kathryn & Matthew Graber              Moody, Lynn & Lieberson, LLC          Catherine & David Sullivan
                                                                                                                                              Anonymous                              Valerie Grabiel & Jonathan Butler     Mark Morrison                         Liz & Derek Taff
                                                                                                                                              John Anspach                           Sarah Greco                           Lisa & John Myers                     Tanya Capello
                                                                                                                                              Donald Bates                           Tracy Grillo                          Linda & Saul Natansohn                Natalie Tejero Serafiem
                                                                                                                                              Bentall Green Oak                      Hampton Inn Cambridge                 Newmark Knight Frank                  The Bulfinch Companies, Inc.
                                                                                                                                              Lara Bethke & Julian Wellesley         Hometap                               Office Resources                      The Day-Spinowitz Family Fund
                                                                                                                                              Boston Financial Management            J. Calnan & Associates, Inc.          Monica O’Neil & Steve Jennings        The Fenn School, Inc.
                                                                                                                                              Heather Brown                          Maureen Joyce                         Michael A. Papile                     The Paul and Phyllis Fireman
                                                                                                                                              Sarah Buckley                          Daniel Kabat                          Leila & Kevin Parke                      Charitable Foundation
Donations of $2,500-$4,999                                                                                                                    Marisa Carlos                          Deborah Kay & James Dittmar           Kathryn & John Pearce                 Amy & Jim Tierney
                                                                                                                                              Kathryn Childs                         Kelly Rogers Interiors                Jennifer Pline                        Barbara & Jon Trachtenberg
Anonymous                           Melissa & Travis D’Amato        Sarah & Don Libbey                   Related Beal                         Ann Cordis                             Elizabeth & Tucker Kelton             Donna & Tom Quirk                     Tufts Health Plan Foundation
Adams + Beasley                     Gitika Desai                    Caroline Lindeke & Robert L. Wolff   Peter D. Sanborn &                   Kevin Cradock                          William Kolb                          Matt Ranzinger                        Vertex Pharmaceuticals, Inc.
Berkshire Residential Investments   Eric Draeger                    Elizabeth Lowrey & David Manfredi       Greg Jackson                      CRESA Partners                         Laura & Barry J. Korobkin             Sandra Ray                            Richard Vogel
BlackRock                           Dyer Brown Architects           Margaret & Emmett Lyne               Spot On Ventures                     Carlotta Cubi                          Kravet Fabrics                        Kristen Rivoli                        Webster Bank
Jill S. Block & Wade Rubenstein     Erland Construction             Massachusetts Bankers Association    Sue & Walter Stafford                Andrew Dankwerth                       Krupp Family Office                   Robin & Mark Roberge                  Brandy & Clayton Wentworth
Brookline Bank                      Facebook                           Charitable Foundation             Beth F. Terrana                      Frank Davidson                         Lawrence Model Lodging                Sharon & Frank Roop                   Rick Williams
Riaz Cassum                         FBN Construction Company, LLC   Matouk                               W.L. French Excavating Corporation   Angela Detzel                              Houses Trust                      Richard D. Rudman                     Sarah Winchester
CBT Architects                      Feldman Surveyors               David Newton                         Jason Weiner                         Robert K. Dixon                        Marc Lazar                            Tony Salvucci                         Caroline Wishart
Chairish                            Nicholas Ferenc                 Christopher Nichols                  Adam Weiner/Weiner Ventures, LLC     David Doherty                          Linda Lyons & Neil Ayer               Sanborn, Head & Associates, Inc.      David Zahniser
Circle Floors, Inc.                 Gilmartin Magence LLP           Ian O’Leary                          Williston Weaves
Carolyn & Andrew Coffin             Google                          Katharine Olmsted & John A. 		       Melissa Yanagi
Consigli Construction               Arthur J. Greenwood                Grossman                          YourCause, LLC
Stephanie Coughlan                  International Interior          Oxford Properties Group                                                   Donations of $500-$999
Russell Cox                            Design Association           Jeanine & Ronald Pastore                                                  Allen A Stein Family Foundation Inc.   Ian Dunn                              Sharon Komarow                        Fred Salvucci
Dain, Torpy, Le Ray, Wiest          Janitronics Building Services   Dana Hall School                                                          Peter Annunziata                       Elizabeth Home Decor & Design Inc.    John Kozma                            William J. Santoro
    & Garner, P.C.                  Jones Kelleher LLP              Pyramid Hotel Group LLC                                                   Anonymous                              Elza B. Design                        Barbara & Alvin Krakow                Sydney Schaefer
                                                                                                                                              Anonymous                              Eric Roseff Designs                   Kristen Rivoli Interior Design, LLC   Darcey Schoenebeck
                                                                                                                                              Anonymous                              Amanda Ervin                          Alanna Lawrence                       Eric Schrumpf
                                                                                                                                              Anonymous                              Donna & John Essery                   Stuart Lesser                         SecurAmerica
                                                                                                                                              Ballentine Partners, LLC               F.H. Perry Builder                    Shiqi Li                              Brady Sheehan
                                                                                                                                              Beebe Parker Interiors                 Reesa & Steve Fischer                 Libby Silvia Artstyle                 Piper Sheer
                                                                                                                                              Enrique Bellido                        Primo Fontana                         Linda Cabot Design                    Rajendra Singh
                                                                                                                                              Biogen Research Corporation            Kelly Frazier                         LW Interiors                          Krista & Jeffrey Snow
                                                                                                                                              Danielle Black                         Jon T. Frey                           Raymond Magliozzi                     Lisa & Garz Soule
                                                                                                                                              David Bohn                             Larry Friedman                        Sean Mahoney                          Spazio Rosso, Inc.
                                                                                                                                              Nannette C. Braucher                   Lauren Froeb                          Mally Skok Interior Design            Sterling Design
                                                                                                                                              James Broderick                        Robin Gannon                          Kathleen M. Mann                      Timothy Sugrue
                                                                                                                                              Carolyn Burgess                        Alexys Gilcreast                      Mark P. Finlay Interiors              Lucy Sutherland
                                                                                                                                              Kathy Bush-Dutton & Chuck Dutton       Grace Interiors                       Kevin McCabe                          Mark Tang
                                                                                                                                              Capello Design                         Jeffrey Griffiths                     Kathy McMahon                         Christopher Tashjian
                                                                                                                                              Pam Carroll                            Hamilton, Brook, Smith                Chulhong Min                          The Verb Hotel
                                                                                                                                              Chelley Casey                             & Reynolds, P.C.                   Laura & Halsey Morris                 Kimberly & Christian Tosi
                                                                                                                                              CIBC Private Wealth Management         Sylvia Hammer                         Brian Murdy                           Howard Traub
                                                                                                                                              Sabine Clark & Ken Karnofsky           William L. Henry                      Kelly Myers                           Valentini Trupos
                                                                                                                                              Clifton Lyons Design                   Cynthia Strong Hibbard                Kevin Nagle                           Nate Van Duzer
                                                                                                                                              Jennifer Coash                         Hopkins Rose Interiors                Rachael Naphtal                       Vivian Robins Design
                                                                                                                                              Michael Coffey                         Laura Howson                          Gleb Nechayev                         Andrew West
                                                                                                                                              Bryan Connolly                         Steve Hurley                          Stephen Parthum                       Christine White & Bob Norberg, Jr.
                                                                                                                                              David Crompton                         Kate Maloney Interior Design          Pamela Pastacaldi                     Elizabeth Williams
                                                                                                                                              Pauline Curtiss                        Kennerknecht Design Group             Christine Powers                      Wrap Solutions
                                                                                                                                              Dane Austin Design                     Alan King                             Daniel Rachfalski                     Nancy B. Young
                                                                                                                                              David D’Apice                          Mark Kirshenbaum                      Will Reepmeyer                        Paula & Frank Zavrl
                                                                                                                                              Thomas Duncan                          Matt Koenigsberg                      Debby Robbins                         Gerard Zopfi
                                                                                                                                              Duncan Donahue                         Del Kolbe                             Lauren Sadowski

24 | Heading Home 2020 Annual Report                                                                                                                                                                                                                      Heading Home 2020 Annual Report |           25
Our Thanks For Your
                            Generosity This Year!

Donations of $250 -$499
Alexandra Ablon                Laura & Bruce Efron                Kidderkokx Interior Design   Frances Rubino
AGA Design                     Erin Gates Design LLC              Paul King                    Kathleen Rudolph
Anita Agajanian                Kelly Ewart                        David Kreisler               Laura Runkel
Ann Neumann Interiors          Matthew Fair                       Glenn Kurth                  Bill Ryder
Anonymous                      Shannon Farrell                    Davin MacKenzie              Sacris Design
Anonymous                      FCG Home Inc.                      Linda MacLeod Fannon         Sarah Winchester Studios, LLC
Anonymous                      Richard Fearon                     Nagesh Mahanthappa           Mark Sardegna
Anonymous                      Sarah Feller                       Dominick Maiellaro           Stephanie Schneider
Anonymous                      Figge Floral Studio                Bruce Margetich              Bill Schwab
Anonymous                      Colleen Finney                     John Martin                  I-Ching Katie Scott
Anonymous                      Rose Fiore                         Gregg Mastroianni            Stephen Senna
Anonymous                      Olivia Fisher                      Edward McCabe                Deborah Shadd & William R. Grimm
Anonymous                      Jennifer Flaherty                  Meghan Shadrick Interiors    Sharon Sheehan
Anonymous                      Fleuri Designs                     Anmol Mehra                  Sheffield Interiors
Anonymous                      Katie Gatcomb                      Len Merullo                  Tamara L. Shepard
Anonymous                      Leonard Getz                       Caroline & Maxx Meyer        Daniel Shirley
Anonymous                      Kathy Gibson                       Mark Mezzanotte              Helaine A. Simmonds
Artefact Inc.                  Jennifer Hanley                    Jordan Michaels              Lynda Simonton
Andrea Attisani                Harry Hanson                       Yolanda Middleton            Randolph M. Slaughter/Fresh
Amy Auerbach & Leo Swift       Kathleen Harris                    Magan Munson                    Pond Trust
Jane & Paul Ayoub              Sarah & Garrett Hatton             Michael L. Murphy            Susan Stone
Richard Baldwin                David Heaney                       Michael Murphy               Paul Sullivan
Steven D. Bandler              Margot & David Heilbronner         Jill Najnigier               Colleen & Tim Superko
Peter Bates                    Cindy Henry                        Catherine Naughton           Susan Burt Designs
Maria Battaglia                Christopher Herlihy                Nina Weeks Interiors         Anne Szymanski
Amy & Vladimir Benoit          Diane Hessan                       Mary Novick                  The Estate of Elizabeth Phelps
Jeffrey Bershad                Rachel Hewett                      Joseph O’Brien               The Sidley Austin Foundation
Susan Berson                   Sherie & Benjamin Heywood          Greg O’Connell               Joan Toomey
Alison & Rick Bihrle           John O. Horst                      Michelle Oldershaw           Tina Ullmann
Blue Jay Design LLC            Housse Studio                      One4All Charitable Fund      Mark Upton
John Bottomley                 Emily Huber                        Alfred Pace                  Vaughn Family Donor Fund
Lauren Brackett                Danielle Hyden                     Emily Paparella              Roger Vierra
Jeff Bruce                     Kristen Irby                       Elizabeth Pariseau           Cecilia Walker Design
Mainely Burgers                Jeff Jacoby                        Allen Parker                 Richard Walsh
Jeffrey Chellis                Elena Jaffurs                      Thomas Peck                  Meredith Weenick
Paul Collins                   James Kerney Foundation            Marianna C. Pierce           Linda Weisburg
Loretta R. Connolly            Adam Japko                         Carol H. Pratt               Laura Winters
Jessica Coulombe               JN Interior Spaces                 Ann Quandt                   Mark J. Winters
Kate Crosby                    Patricia Johnson                   Osman Rana                   Eli Witkin
Francie Crowley                Elizabeth Jondro                   John E. Rattigan, Jr.        Joseph Wykes
Margaret E. Curtis             Michael Jones                      Donna Repko
Paula Daher                    Justine Sterling Design LLC        Replacements, LTD
Julie & Dan Dain               Rich Keane                         Jacqueline Richie
Christopher Davis              Garrett Kelleher                   Victor Rivera
David Dean                     Amy Kennedy & David Sette-Ducati   Gary Rossi

26 | Heading Home 2020 Annual Report                                                                                              Heading Home 2020 Annual Report |   27
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  529 Main Street, Suite 100
   Charlestown, MA 02129
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