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ZTE Accelerates Operation Transformation in the Era of SDN & NFV www.zte.com.cn © 2017 ZTE Corporation. All rights reserved. 1.5EN中兴通讯加速云化运营转型V10.0-xml-v11.indd 1-2 2017/4/17 17:10:03
To maximize the value of telecom Contents network virtualization, the coordination or reconstruction of OSS and Orchestrator has become the development trend nowadays. 02 Overview However, the future is far more than 04 Trend and Progress this… 08 Challenges of Operation 11 ZTE MICT-OS Solution for Operation Transformation 35 Suggestions for Operation Transformation 40 Abbreviations 1.5EN中兴通讯加速云化运营转型V10.0-xml-v11.indd 3-4 2017/4/17 17:10:03
Overview With the advent of the mobile Internet era, telecom operators are under increasing As one of the leading telecom solution providers in the world, ZTE attaches high importance pressure to reduce costs, improve the utilization of network resources, enhance the to telecom operation transformation amid ICT convergence and virtualization, and actively flexibility of network operation and maintenance, speed up the launch of services participates in the development of standards and specifications and the research on open and offer customized services. In this context, virtualization technologies, with their source technologies. ZTE has launched a comprehensive solution to MICT-OS cloud-based successful applications in the IT industry, have attracted the attention of operators. operation transformation, which integrates the "design domain + O&M domain + operation Among those technologies, NFV, SDN and cloud computing are important trends for the domain", uses global orchestration as the core engine, accelerates service innovation with future development of the telecom industry, and key factors that will reshape the telecom the agile DevOps mode, and saves the OPEX with intelligent and automatic O&M. This industry. Meanwhile, standards organizations are working on the standardization of solution accelerates operation transformation in the aspects of fulfillment, assurance, and virtual networks and their operation and maintenance. Telecom operation transformation service capabilities, and makes it possible to achieve unified management across the three is an inevitable trend, and how to make such transformation is the main concern of domains. operators. Telecom operation transformation needs to be promoted gradually to ensure a smooth For telecom operators, virtualized operation based on NFV, SDN and cloud computing transition and convergence between the old and new networks. ZTE has offered a "three- are greatly different from the traditional telecom operation, so both challenges and step" system transformation scheme, and proposed visions and recommendations opportunities exist in the operation transformation process. Only when telecom regarding the telecom operator's transformation in organizational structure, personnel operators clearly recognize the problems that traditional operation will face in the era of capabilities, and supporting process. virtualization and the various challenges that might arise during transformation, can they Operation transformation is a systematic project. Based on its profound understanding set clear goals of transformation and ensure transforming from current organizational and abundant experience in the telecom industry, ZTE can provide operators with structures, processes, systems and platforms to meet future development requirements. tailored comprehensive solutions and services, and work together with operators to make successful win-win transformation. 02 ZTE Accelerates Operation Transformation in the Era of SDN & NFV ZTE Accelerates Operation Transformation in the Era of SDN & NFV 03 1.5EN中兴通讯加速云化运营转型V10.0-xml-v11.indd 2-3 2017/4/17 17:10:04
Trend and Progress In the next-generation network, the business mode of operators will be changed from only providing network support to dominantly controlling the network, and operators will have self-planning and self-design capabilities. SDN and NFV actually turn software into a crucial element of network establishment and networking technologies. The skills and strength related to software and software systems will become the real hard power of operators. In this background, operators are changing at an astonishing speed and magnitude. Most of the mainstream operators in the world have started cloud transformation. ◆ China Mobile has launched the next-generation innovation network, ◆ Orange has released the Essential 2020 strategy, which is centered on NovoNet, in the industry, and has released the NovoNet 2020 strategic providing unparalleled customer experience, building an agile network, and vision. Oriented towards the future, China Mobile will fully promote developing innovative businesses. the development of the SDN/NFV industry in terms of top-level design, ◆ BT has launched strategic transformation, which is aimed at reducing standards promotion, and open source development, actively build a costs, seeking growth, and providing high-quality customer experience. NovoNet experimental network, make NovoNet network technologies and management more mature, and aim to become a reliable digital service ◆ Telefonica is building a unified UNICA infrastructure architecture and expert. deploying open-source MANO, to accelerate the transformation into a digital operator. ◆ China Telecom has released the CTNet 2025 network architecture white paper and started all-round intelligent network reconstruction. ◆ Vodafone is gradually implementing strategic transformation by focusing on high-quality network experience and adopting a customer- ◆ China Unicom has released the next-generation network architecture centric business mode. CUBE-Net 2.0 white paper, the goal of which is NaaS. ◆ DT uses software-defined operation as the core to achieve its strategic ◆ AT&T launched its Domain 2.0 initiative in 2013, aiming at transitting into goal of being a leading operator. a software company based on the software-defined network. According to the transformation vision of AT&T, it will complete network transformation ◆ NTT Docomo has set the medium-term and long-term goals of placing by 2020, and then 75% of the entire network will be software and the customers as the center, and expanding business scopes and ecological company will become a software company. cooperation to meet the growing demands of customers. ◆ Verizon has proposed a step-by-step reconstruction solution to propel itself to the forefront of 5G. This solution takes center stage on open capabilities and ecological businesses. 04 ZTE Accelerates Operation Transformation in the Era of SDN & NFV ZTE Accelerates Operation Transformation in the Era of SDN & NFV 05 1.5EN中兴通讯加速云化运营转型V10.0-xml-v11.indd 4-5 2017/4/17 17:10:06
Major standards organizations also put their focuses on the design of telecom O&M standards and models. Operators and equipment manufacturers actively participate in the research and play increasingly important roles, greatly improving the maturity of standards. With the number of members of open-source communities increasing rapidly, the iterative process of open source versions is accelerating and a variety of O&M-based open source technologies are emerging. Organization Features The NSO&RO in the NFV domain involves the resource layer and service layer. The standards have a higher maturity level, and operators and manufacturers are highly involved. For NFV and SDN end-to-end ETSI orchestration, the ETSI proposed the NFVO and Wide Infrastructure Management (WIM) architecture. In 2016 and 2017, focus has been put on Faced with challenges, operators are prepared NS service orchestration, VNF information model, policy management, and E2E management. and promoted for transformation. The cloud strategy comes with the possibility of a new The new E2E orchestration system coordinates with the traditional OSS. Standards An E2E global service analysis and assurance system is built to support business perspective. TMF cross-domain network analysis and optimization, and to downgrade the organization traditional OSS. Nowadays, under the imminent demand of LSO MAN-oriented orchestration of the MEF is based on the TMF eTOM operation transformation, how to transform is model, and uses layering and nesting to achieve E2E management. E2E the key issue that operators are facing. MEF management includes the Design, Fulfillment, Assurance, Billing, and Usage of resources (PNF/VNF), services, and products. The 5G NORMA builds a highly flexible network to meet different 5G NORMA application scenarios of the new 5G mobile network. The focus is to implement an E2E automated logical network through network slicing. OPEN-O is an open-source community led by China Mobile, and it is divided into different sub-projects, including the NFVO, SDNO, GSO, Common Service, VNF on-board, and CI/CD. The GSO coordinates end- OPEN-O to-end orchestration of NFVOs/SDNOs, integrates NMS functions, and receives FCAPSs reported by the EMS. In Release I, the GSO focuses more on resource orchestration. The G-VNFM provides VNF lifecycle Open source management in a unified VNFD. community The ETSI community led by Telefonica provides production quality open- source management and orchestration (MANO) that matches the ETSI NFV information model, to meet the requirements of a commercial NFV network. It is divided into a design domain and O&M domain. The NSO OSM implements automatic end-to-end service orchestration, and separates VNF configuration and resource orchestration. The OSM proposes a generic VNFM. 06 ZTE Accelerates Operation Transformation in the Era of SDN & NFV ZTE Accelerates Operation Transformation in the Era of SDN & NFV 07 1.5EN中兴通讯加速云化运营转型V10.0-xml-v11.indd 6-7 2017/4/17 17:10:07
The traditional OSS is facing various challenges 01 06 02 05 Challenges 03 04 of Operation The vertical silo In addition, the enclosed O&M mode is deep- system is hard to provide rooted, and makes open capabilities to unified management external systems, so it difficult. cannot create greater value for operators. The progress of digital transformation is driving operators to change their The traditional OSS is The manual During the The existing OSS traditional operation systems. In the future, the traditional BSS/OSS system hard to provide end- deployment and application of a design does not take will inevitably evolve towards a large and flat cloud platform, which can meet to-end solutions such upgrade procedures new technology or into consideration the highly-efficient operation requirements from operators, as well as flexible as service fulfillment, and many other service, due to the the automatic innovation requirements from partners and customized requirements from and it does not specific hardware restrictions brought processing of a large consumers. support automatic management and about by software amount of data, and is and flexible planning processes and hardware O&M therefore hard to meet regrouping services lead to higher costs. to service innovation, future development and components the service time-to- requirements. in accordance with market is too long, availability, loads, making innovation and demands. difficult. 08 ZTE Accelerates Operation Transformation in the Era of SDN & NFV ZTE Accelerates Operation Transformation in the Era of SDN & NFV 09 1.5EN中兴通讯加速云化运营转型V10.0-xml-v11.indd 8-9 2017/4/17 17:10:07
Of course, during the process of transforming operation and building a next-generation operation system, ZTE MICT-OS operators are also faced with a series of problems: Solution for How to achieve With many network flexible and easy-to-use layers and more suppliers, Operation automatic orchestration, and cooperation between build a flexible and intelligent manufacturers and problem flexible network. locating become difficult. As Transformation How the interfaces corresponding on different telecom O&M process, layers are not organizational structure, and fully standardized, personnel capabilities can meet interconnection between future O&M requirements. manufacturers is difficult and the preliminary integration period Telecom operation transformation is imperative. Confronted with How is long. challenges, ZTE proposes an overall MICT-OS operation integration to meet capability solution to help operators build an automatic, agile, intelligent and exposure requirements, provide How to meet the coordinated open next-generation operation system and accelerate the pace of on-demand network services management, assurance, and and applications, and further operation transformation. security requirements in build an innovative the cloud network. ecosystem to create greater for How to achieve real- operators . time, automatic, and self-service fulfillment. In conclusion, the next-generation operation system of operators is no longer a simple back-end O&M system or a simple Service Online system, but a customer-facing frontend service system and value creation system that can achieve DIY "Service-On-Demand". It is a customer-facing product and solution development platform, operation platform, and eco-chain building platform that integrates operators' network resources, IT resources, user resources, third-party contents and applications, and will gradually become an operating system for operators to carry out operation. Facing all these challenges, the next-generation Operation Support System (OSS) should be virtualized, automated, simplified, optimizable and intelligent. 10 ZTE Accelerates Operation Transformation in the Era of SDN & NFV ZTE Accelerates Operation Transformation in the Era of SDN & NFV 11 1.5EN中兴通讯加速云化运营转型V10.0-xml-v11.indd 10-11 2017/4/17 17:10:08
ZTE MICT-OS Next-Generation Automatic Intelligent Operation System Blueprint ZTE proposes an overall MICT-OS operation integration solution to build an automatic, agile, intelligent, Agile and open next-generation operation system and help operators accelerate the pace of operation transformation. Customer Enterprise Partner Customer self-service Enterprise self-managemen Third-party cooperation Intelligent Self-Service Portal OpenAPI Traditional BSS Product Catalog CRM Order Mgt Product-O Market Mgt Billing S/PRM BSS OSS Global Manager Global Orchestrator Global Assurance Planning & Design GI Global Service-O Unified maintenance and diagnosis Traditional Catalog service Global dashboard Service Service Lifecycle management orchestration activation management Policy cente OSS Global asset Network service management planning Intelligent analysis Open Global topology Service model design management management performance management Performance monitoring Global Resource-O Real-time Service QoS Fault Policy and rule design GP E2E resource activation NFVO Online test and verification Network Cross-domain Concentrated data storage Big data E2E resource configuration Version distribution SDNO service resource orchestration orchestration management E2E southbound adap Real-time data collection Convergence, management, EMS SDNC VNFM VIM and control layer Legacy Network SDN Network VNF/APP Infrastructure NFV Cloud Domain Domain Domain ZTE MICT-OSTM All-Around Convergence and Operation Blueprint Automatic Agile Intelligent Open ZTE MICT-OS deploying fast introducing a design optimizing network opening capabilities TM and automatic domain, which uses DevOps models and policy and providing external orchestration to as a means to promote design by centering programmable agile development and on intelligent interfaces to attract implement automatic deployment of innovative analysis, to build partners, develop hosted O&M based on The operation transformation solution from ZTE is dedicated to building an services, shorten the an intelligent O&M innovative applications, strategic closed-loop automatic, agile, intelligent, and open next-generation operation system. time-to-market of new system. dig out the potential control. services, improve the services value, expand market competitiveness the industrial chain, and of operators, and reduce build a win-win digital CAPEX and OPEX for ecological chain. operators. 12 ZTE Accelerates Operation Transformation in the Era of SDN & NFV ZTE Accelerates Operation Transformation in the Era of SDN & NFV 13 1.5EN中兴通讯加速云化运营转型V10.0-xml-v11.indd 12-13 2017/4/17 17:10:12
Building a "Design Domain" to Online blueprint design: The component uses Improve Self-planning and Self- a template-based design idea, and provides abundant and mature templates for various design Capabilities application scenarios. Based on open source design tools, the blueprint designer integrates the existing design ideas of ZTE and can meet the development trend of the industry. The blueprint The design process is graphical with a clear As an important component of ZTE's cloud operation transformation solution, the planning and design designer supports TOSCA, YANG, HOT, ZTE, and structure. A designer can drag components from module, through micro-service UI integration and unified permission management, implements other model specifications, and the blueprint the component library to complete design, with centralized planning and product design, network and service design, model design, policy design, description file supports YAML and XML formats. no need of professional guidance. This achieves indicator and process design, model verification, and test verification, separates the design The supported model specifications are irrelevant minute-level design. environment and verification environment, and provides centralized directory, software warehouse, with the OpenStack and VMware platforms. and version management, and distribution management from the design environment to production environment. Key features of planning and design Portal component MSB High-end planning and designer Distribution Planning Network/ The software warehouse integrates abundant The component integrates automatic test tools, Model KPI/ Test and and resource Policy Delivery mapping process verification capability component packages, which can be and supports all-round verification tests upon product service design design design design design uploaded by users locally or obtained from the model design and the network. API development resource library on the Internet. This achieves on-demand DIY planning and design. Catalog Software warehouse Architecture of Planning and Design Components With the introduction of the design domain, the model blueprint design on different layers can be completed online, and then released to the execution domain through the delivery after being tested and verified. 14 ZTE Accelerates Operation Transformation in the Era of SDN & NFV ZTE Accelerates Operation Transformation in the Era of SDN & NFV 15 1.5EN中兴通讯加速云化运营转型V10.0-xml-v11.indd 14-15 2017/4/17 17:10:12
Taking End-to-End Global Orchestration As the Core Engine of ve Fulfillment and Operation r ifi ig n First originated in the field of art, orchestration refers to the arrangement and combination of music, ca d es dances, and other elements in accordance with a certain purpose, in order to achieve the best results and tio n output magnificent music and graceful dances. Extended to the area of ICT intelligent O&M management, orchestration means that to meet user demands, various network service resources are arranged and organized in order, so that, various components of the network can operate in a balanced and coordinated way. After orchestration, the network can provide services that meet automatic deployment requirement, are capable of rapid deployment and dynamic adjustment, and can be used repeatedly. delivery The orchestrator is the core engine of the entire intelligent cloud O&M system, similar to a wise brain. As the core component in the cloud operation transformation solution, ZTE's Global Orchestration complies with industry standards, provides open interfaces, helps operators achieve efficient orchestration of services and resources, and automatically completes network deployment and fulfillment. The agile closed-loop process of "design + verification + delivery" Product BSS/Product O runs through the entire lifecycle of the network. That is, the Service component not only completes network planning and design GSO Service-O Service Activation before deployment, and automatically deploys the network Legacy rapidly, but also completes continuous design, optimization, and NFVO OSS GRO delivery during the network execution process. SDNO This component is a critical link in the agile DevOps process, Resource EMS enabling the self-planning and self-design capabilities to be fully VNFM-G SDN Controller realized. VNF VNF PNF PaaS VIM WLAN/A ccess ZTE Global Orchestrator in a Network 16 ZTE Accelerates Operation Transformation in the Era of SDN & NFV ZTE Accelerates Operation Transformation in the Era of SDN & NFV 17 1.5EN中兴通讯加速云化运营转型V10.0-xml-v11.indd 16-17 2017/4/17 17:10:14
Global Service Orchestrator (GSO) Global Resource Orchestrator (GRO) ZTE's Global Orchestrator includes two parts: Global Service Orchestrator (GSO) and Global Resource The Global Resource Orchestrator (GRO) provides abundant resource orchestration Orchestrator (GRO). They coordinate and cooperate with each other. capabilities. It makes the orchestration process visible, orchestration outputs standard, the deployment process automatic, and service fulfillment intelligent. Global Service Orchestrator (GSO): implements full process management from request to implementation Through unified orchestration of network service resources, the GRO shortens of all user order services from the BSS or the self-service portal. The GSO must support the transition the deployment period from several months in the past to several days, greatly of order services to network resources (including traditional network resources, SDN resources, and improving the network fulfillment efficiency. virtual NE resources), and support a uniform information model (productv →service→ resource). The GSO implements customer-facing service orchestration, shields details on the bottom layer of service The GRO provides powerful, intelligent, and visual orchestration capabilities, and can implementation, and provides users with a simple and easy-to-use self-service orchestration portal, so implement global resource orchestration among multiple domains, multiple tenants, that users can select services and networks freely. multiple VIMs/DCs/VDCs, multiple manufacturers, or hybrid networks, meeting orchestration requirements such as vCS, vIMS, vUDS, vEPC, VoLTE, vVAS, vIPRAN, The GSO includes the following functional modules: model designer, service orchestrator, service lifecycle vCPE, and 5G slicing. In addition, the GRO also supports joint orchestration of VNF management, service activation, NBI, and SBI. and PNF, and coordination with the EMS. By adopting model description languages During service orchestration, the GSO provides a unified interface with open capabilities to external systems, (such as TOSCA, HOT, and YANG) that meet industry standards, the GRO is open, receives service order requests, and internally converts service orders into the required network service standard, and generic, and fully decoupled from vendors. or slicing requirements. Through the NFV orchestration capability provided by the NFVO, the GSO further coordinates with the SDNO, and finally implements orchestration, fulfillment, and activation of E2E services. 18 ZTE Accelerates Operation Transformation in the Era of SDN & NFV ZTE Accelerates Operation Transformation in the Era of SDN & NFV 19 1.5EN中兴通讯加速云化运营转型V10.0-xml-v11.indd 18-19 2017/4/17 17:10:16
GRO During resource orchestration, the GRO provides a unified open interface to receive NSD orchestration requests from the GSO. The NFVO converts NSD orchestration requests into network resource requirements of network services. If the required network resource is a The GRO includes two core cross-DC/VDC network connection requirement, the NFVO further coordinates with SDNO components: NFVO and SDNO. NFVO SDNO to implement the end-to-end network service orchestration, fulfillment, and activation. They closely cooperate with each other and coordinate with the cloud network. Automatic deployment It includes E2E deployment of the hardware resource layer, the virtual layer, NSs, VNFs, SDNs, etc. Based on the NSD and VNFD from orchestration outputs, the GRO automatically initiates NSs and VNFs, and also deploys NFVO: implements unified orchestration of E2E resources in the NFV field, provides power the SDN network connection. orchestration capabilities of NFV computing, storage, and network resources, and supports Automatic test policy-based unified orchestration and lifecycle management in the network. Local policy management includes the resource allocation policy and elastic scaling policy. Lifecycle The The GRO supports the management includes registration, instantiation, scaling, upgrade, and termination of GRO provides fast automatic test suite, which network services. NFVO interfaces are flexible and open, and can interconnect with third- and automatic one- can perform automatic party VNFMs and third-party VIMs. The NFVO can be integrated with specific VNFMs and key deployment dialup tests and verifications a generic VNFM. Through specific VNFMS, the NFVO manages all VNFs in all ZTE fields; and fulfillment of the network and services. through the generic VNFM, the NFVO manages third-party VNFs. capability Service fulfillment and SDNO: implements E2E network resource orchestration in the SDN field, supports activation multi-vendor and multi-domain interconnection management of SDN controllers, and implements network connection orchestration between the Access, WAN, and DCs/VDCs, so After deployment, the system automatically executes that the network changes with the cloud platform. The SDNO supports unified orchestration scripts of service configuration which is pre-orchestrated of resources in the IP optical network coordination and hybrid VFN and PNF. The SDNO and perform one-key fulfillment and activation of includes SDN resource management, SDN lifecycle management, and management and service. interface modules such as NBI and SBI. It supports Underlay/Overlay network resource orchestration and SDN-based SFC orchestration. 20 ZTE Accelerates Operation Transformation in the Era of SDN & NFV ZTE Accelerates Operation Transformation in the Era of SDN & NFV 21 1.5EN中兴通讯加速云化运营转型V10.0-xml-v11.indd 20-21 2017/4/17 17:10:16
GRO features: Feature Description Feature Description ◆ Provides a visual orchestration tool. ◆ Supports backup and restore. ◆ Supports mainstream model definition languages (TOSCA/HOT/YANG/AWS) in the industry. High ◆ Supports local and remote disaster recovery. ◆ Supports policy-based orchestration. availability ◆ Supports the distributed architecture. ◆ Supports cross-domain, cross-network, multi-VIM, multi-DC, multi-VDC, and end-to-end ◆ Supports cold/hot migration of VMs, and self-healing and regeneration of VMs. orchestration. ◆ Supports joint orchestration of multiple manufacturers. ◆ Supports joint orchestration between NFV and SDN domains. Orchestration ◆ Orchestration capabilities in the NFV domain: The GRO supports orchestration of vIMS, vCS, ◆ Supports VIMs of multiple manufacturers, such as the OpenStack, Amazon public cloud, functions and PaaS platforms of ZTE TECS, VMware, Redhat, HP Helion, Ericsson, Nokia, Ubuntu, and vUDC, vVoLTE, vEPC, vCPE, vBRAS, vVAS, and vIP-RAN. Multi-vendor WindRiver. ◆ Orchestration capabilities in the SDN domain: The GRO supports end-to-end Overlay and ◆ Supports VNFs of multiple manufacturers, such as the Sangfor SSL-Proxy, Radisys vMRF. Underlay network orchestration, intra-DC SDN orchestration and inter-DC SDN orchestration, IP optical coordination, and orchestration of VLAN, VxLAN, MAN L2/L3 VPN, WAN L3VPN, and IPSEC. ◆ Supports NFVOs of multiple manufacturers, such as the ZTE vManager and HP Director. ◆ Supports joint orchestration between the VPN and PNF, and coordination with the EMS. ◆ Supports VM management, including KVM and VMware, and container management. ◆ Supports third-party VNF orchestration. ◆ Supports cross-site and cross-DC orchestration, and supports cross-DC deployment. ◆ Supports fast and automatic one-key deployment and fulfillment. Multi-DC, ◆ Supports VDC orchestration and deployment. ◆ Supports end-to-end integrated deployment: automatic deployment from the bottom layer, multi-tenant ◆ Supports cross-DC SDN network orchestration and deployment. virtual layer, to upper-layer NSs, VNFs, and SDNs. ◆ Supports multi-tenant management, isolation, and audit. ◆ Supports automatic hardware discovery and installation of the cloud platform. Fulfillment ◆ Supports open Os-Ma-nfvo, Or-Vnfm, Or-Vi, and Vi-Vnfm interfaces. ◆ Supports automatic instantiation of NSs and VNFs based on the NSD and VNFD in functions orchestration. ◆ Supports interconnection with third-party NFVOs, VNFMs, and VIMs. ◆ Supports automatic deployment of SDN network links. ◆ Os-Ma-nfvo northbound interfaces: The GRO supports SNMP alarm, FTP performance, and Open ◆ Automatically executes service configuration scripts to. Restful lifecycle management interfaces. interfaces ◆ Provides an automatic test suite. ◆ Or-Vi and Vi-Vnfm interfaces: The GRO supports OpenStack and VMware interfaces. ◆ Or-Vi: The GRO supports the Restful interface. ◆ Supports policy-based orchestration and resource allocation. ◆ SDNO-SDN controller interface: The GRO supports the Restful or Restconf interface. Local policy ◆ Supports policy-based elastic scale-in/out. ◆ Supports template management, instantiation, upgrade, termination, and scale-in/out of NSs and VNFs. Lifecycle ◆ VM management: The GRO supports the creation, deletion, starting, stopping, restarting, management cold migration, hot migration, self-healing, and regeneration of VMs. ◆ Supports elastic scale-in/out and scale-up/down. Multi- ◆ Automatically associates NFVI alarms and VNF alarms for root cause analysis of alarms. Hybrid Domain FCAPS Multi- ◆ Collects data of NFVI performance, VNF KPI and performance threshold alarms. Network Services ◆ Automatically executes and batch processes configuration scripts. Resources ◆ Directly presents the NFV topology relationship from multiple views and on different layers. Physical view: The GRO presents the use and status of physical resources in the sequence of Multi- Multi- ◆ NFVO → VIM → rack → shelf → blade → VM. Vendor Tenant Topology ◆ Management view: The GRO presents the logical management relationship in the sequence management of NFVO → VNFM → VNF → VDU → VM. ZTE Global ◆ Application view: The GRO presents the global application view in the sequence of Orchestrator NFVO → NS → VNF → VM → network plane. ◆ Supports alarm rendering. 22 ZTE Accelerates Operation Transformation in the Era of SDN & NFV ZTE Accelerates Operation Transformation in the Era of SDN & NFV 23 1.5EN中兴通讯加速云化运营转型V10.0-xml-v11.indd 22-23 2017/4/17 17:10:17
The Generic VNFM Improves the Multi-vendor Integration Capability and Reduces the Load of ◆ Complies with the ETSI standard, uses a generic architecture Orchestration & Management and extended adaptors, provides generic model analysis, process execution, and policy management, includes built-in VIMs and northbound adaptors, and provides the capability of dynamically connecting open VNF plug-ins. ◆ Supports mainstream model definition languages (TOSCA/ HOT/YANG/AWS) in the industry, and provides standardization, isolation, and low-coupling capabilities to reduce access difficulties. In the initial phase of NFV, an interim solution may be to use Specific- ◆ Supports intelligent policy execution, and provides customized VNFM and each vendor manages the VNF it provides through a management of scaling and self-healing. specific VNFM. However, with the continuous promotion of NFV, some problems of specific VNFMs are gradually exposed, for example, they ◆ Provides powerful northbound adaptation capability to connect do not provide cross-vendor management capability. Some vendors to third-party NFVOs and the generic VNFM, supports various do not provide specific VNFMs resulting in hard accessing. Diverse northbound interface specifications, and meets the layered VNFMs lead to high loads upon NFVO orchestration management. decoupling requirement. Thus, the simplification of layered management and third-party ◆ Provides powerful third-party integration capabilities. The integration, VNF openness, and resource management capabilities generic VNFM supports two adaptation modes (script and become the core demands of VNFMs. interface) to meet different adaptation requirements. It supports The generic VNFM defined by the ETSI, which can manage different a variety of generic protocol stacks, lowering complexities of plug- types of virtual NEs from different vendors, starts to be accepted and ins development. The generic VNFM opens complete development selected by more and more operators and equipment manufacturers. packages and interface definitions, so third-party applications The generic VNFM is a technological trend, and organizations such can describe resource requirements through the VNFD, without as the Verizon, DT, OPEN-O, and OSM, have all proposed the generic the need of focusing on details of resource implementation. VNFM concept. Considering the special requirements of some VNFs, ◆ Supports a variety of VIM management platforms, such as the the generic VNFM and specific VNFMs will co-exist in the future. OpenStack platform, VMware platform, public cloud platform, In addition to providing supporting specific VNFMs, the ZTE VNFM-G (a and PaaS platform. generic VNFM) is also an important component in the cloud operation ◆ Supports security polices involving local clusters, remote transformation solution. It provides the following functions: disaster recovery, and multiple dimensions. They provide the assurance of high reliability and security of data resource . 24 ZTE Accelerates Operation Transformation in the Era of SDN & NFV ZTE Accelerates Operation Transformation in the Era of SDN & NFV 25 1.5EN中兴通讯加速云化运营转型V10.0-xml-v11.indd 24-25 2017/4/17 17:10:17
Global Assurance Provides End-to-End Maintenance, Monitoring and Diagnosis Comprehensive Service Assurance Capabilities ◆ Centralized monitoring of alarm and performance GA provides alarm monitoring and analysis functions in the entire cloud network, including alarm display, operations, and statistics functions. Global Assurance (GA) is another important component in the cloud operation transformation solution, GA monitors KPIs of the entire cloud network in real time, and reports them to manage NEs by triggering responsible for centralized SLA management of operators. Through global and multi-layer data collection predefined events. and analysis in a real-time manner, the GA component implements centralized and real-time monitoring ◆ Automatic correlation and locating of alarms on multiple layers of alarms, performance, and events, and supports root cause analysis of alarms and self-healing. By Comprehensive collection: GA collects all alarms of the hardware, virtualization layer, EMS, and NSs. presetting users service quality and network quality, and making comprehensive and intelligent analysis, Intelligent locating: GA automatically correlates multi-layer alarms based on the TOPO model, and the GA component traces and optimizes policies in real time, thus achieving policy self-optimization and provides root alarm tracing and association functions to facilitate fast troubleshooting. intelligent hosted O&M. Closed-loop alarm self-healing: Through monitoring the system, matching self-healing policies, and adjusting and optimizing the system, GA can solve problems automatically and fast, making the network healthy and stable. ◆ Service assurance and engineering scheduling Global Assurance Planning & Service assurance includes problem, change, and SLA management, and prevent maintenance. GA design Policy center Unified provides network-level service assurance. Engineering scheduling covers task management, spare parts maintenance & management, tool management, and intelligent scheduling. Policy Policy driving & execution measurement Global Information ◆ Comprehensive check and intelligent diagnosis, to discover problems in time and take preventive measures Policy analysis & self-optimization Service assurance Global orchestration Engineering The statuses, alarms, and resource usage of all components shall be fully checked, including the schedule status, alarms, and KPIs of the VNF/VNFC, and the status, alarms, and connectivity of SDN management components. Comprehensive intelligent analysis Global Centralized Service fault/QoS A simulated VNF is deployed automatically for special diagnosis, such as diagnosing network connectivity, maintenance provisioning Analysis Real-time monitoring detecting the performance of the virtual network, and diagnosing the deployment of VNFs. Signaling detection Big data Centralized storage Preventive maintenance tasks are flexibly customized on demand, and are automatically executed at scheduled time without manual intervention. After diagnosis, the system provides a visual checking report, in which abnormal items are automatically highlighted to remind users. Preventive maintenance Real-time data collection records are saved in real time, and history records can be traced and queried. Architecture of Global Assurance Components ◆ Safe and reliable, building a worry-free network Management entities support HA redundancy, remote disaster recovery, and distributed deployment to ensure service continuity. The system supports multi-level backup, and can be quickly recovered or regenerated in case of faults. The GA component provides comprehensive assurance for network, system, and application security. 26 ZTE Accelerates Operation Transformation in the Era of SDN & NFV ZTE Accelerates Operation Transformation in the Era of SDN & NFV 27 1.5EN中兴通讯加速云化运营转型V10.0-xml-v11.indd 26-27 2017/4/17 17:10:18
Optimizing the Network Model and Policy Design The big data analysis solution provided by ZTE has been put into mature application in the telecom market for many years, and can collect and analyze a full range of data, including network data, service Through "Intelligent Analysis", Building an data, resource data, user data, and market data. By using the big data technology, the ZTE MICT-OS Intelligent O&M System intelligent analysis component provides the following operation analysis and assurance capabilities: With the deepening of telecom virtualization, network complexity continues to rise. The characteristics Service O&M Experience O&M Value-driven O&M of NFV/SDN make it difficult for the traditional fault and performance management mode to adapt to Through in-depth analysis A multi-dimensional model is The intelligent analysis requirements. The key is how to analyze real-time and historical data to evaluate the impact of potential and prediction of services, the set up to monitor in real time, component implements value problems upon business, customers, and services, how to improve, predict, and improve operation and intelligent analysis component rapidly analyze, effectively analysis with commercial value customer experience, and how to improve efficiency. Thus, ZTE proposes the intelligent analysis solution makes the utilization of service guarantee, and pay proactive as the orientation, provides based on the big data technology. resources and service quality care for user experience , thus customer experience departments visible and measurable. It achieving differential experience with experience and marketing Operation Data service CC/QoS Network optimization Complaint User experience intelligently demarcates and management for high value areas data, and provides network application analysis management & capacity expansion handling perception locates end-to-end service and VIP customers. departments with precise network problems, so that users can handle optimization and expansion data. Intelligent analysis component Service fault QoS them actively and rapidly. Analysis ADMA: algorithm rule Rule management & algorithm analysis & query Design Monitoring History Monitoring Statistics task scheduling Fault management Performance management Through a variety of analytical tools, the intelligent analysis component can help operators learn Result Real-time rule engine analysis Offline data storage Big data DB cluster (GBase) component about the system situation and history operation trends, implement automatic problem demarcation Policy Real-time stream processing Analysis component data Big data preprocessing preprocessing and localization, and verify the reasonability of various policy settings. The analysis and prediction capabilities provided by the component can effectively improve models and policy design, change Data source Network data Resource data Signaling data Billing data passive situations into active situations, and provide powerful support for network optimization and user experience improvement. Architecture of Intelligent Analysis Components Demand Profit Forecast Location The intelligent analysis component is one of key modules of Global Assurance (GA). The intelligent analysis component is very flexible in Network Intelligent Service Quality Analysis + Big Data deployment. It can be deployed in lightweight mode Status User Feedback Top N User Experience QoS Network Performance or enhanced mode in accordance with customers' Data Policy actual requirements. Intelligent analysis results collection optimization can be applied on a wide scope to greatly improve operation efficiency, facilitate automatic O&M, and build a future telecom operation system that is customer experience centric. User profile O&M ZERO 360° realization assurance Precision Touch High-quality marketing network 28 ZTE Accelerates Operation Transformation in the Era of SDN & NFV ZTE Accelerates Operation Transformation in the Era of SDN & NFV 29 1.5EN中兴通讯加速云化运营转型V10.0-xml-v11.indd 28-29 2017/4/17 17:10:18
Automatic & Intelligent O&M Through Policy- Based Closed-Loop Control The Policy Center module is an important component in GA. As the unified policy management & control Policy-based closed-loop control makes the network capable of self- center, the Policy Center provides policy template and task management functions, as well as policy optimization and self-healing, and accelerates the automatic O&M query, scheduling, and execution services. It supports online policy definition, and supports policy process. It continuously optimizes customer experience and the conflict detection to prevent illegal policies from entering the system. In addition, the Policy Center is network through the self-evolution capability of "design – deployment capable of policy self-optimization, and can manage elastic scaling, network self-healing, and automatic – operation – analysis – re-design". control policies through the knowledge pool and expert pool. In the future, machine learning methods, such as Artificial Neural Network (ANN), Vector Machine (SVM), and Logistic Regression, will Policy-based closed-loop control operates in the following two modes: be introduced to implement intelligent policy prediction and build an ◆ On the O&M layer, the lightweight intelligent analysis module interconnects with local policies or global intelligent system that further enhances O&M. policies to directly drive orchestration, NM, and cloud NM operations, achieving basic O&M in a small "ZERO-TOUCH" operation is not far away from us. closed loop. ◆ On the operation layer, the planning & design component and global orchestration component interconnect with the big data analysis system through the Policy Center, where the big data analysis system provides the support of policy optimization. The design domain, execution domain, and big data system form an overall closed-loop system, achieving the purpose of intelligent operation. Network planning Network operation and assurance and design Design- Unified portal based E2E Global policy network orchestration optimization Service design Real-time network environment optimization based on predefined policies Policy management environment Real-time analysis & Catalog and resource database real-time monitoring Planning and optimization suggestion Network data storage Big data analysis (medium and long-term trend and KPI analysis) 30 ZTE Accelerates Operation Transformation in the Era of SDN & NFV ZTE Accelerates Operation Transformation in the Era of SDN & NFV 31 1.5EN中兴通讯加速云化运营转型V10.0-xml-v11.indd 30-31 2017/4/17 17:10:19
GI and GP Modules Enhance Centralized Full-process Management for Resource and Network GI The Global Information (GI) module is responsible for centralized resource information management for operators. It interacts with the resource management modules and databases on cloud platforms and the network to obtain related information, presents operators with a real-time resource and topological view of the SDN/NFV on the global scope, and provides APIs for other modules to obtain global resource information. Its main functions are as follows: ◆ Provides cross-network, cross-domain, and cross-manufacturer resource management and topology management, including physical resources, virtual resources, and service resources. ◆ Visualizes service modules and topology relationships, and supports data collection from third-party networks. ◆ Provides global resource analysis and a resource dashboard. Supporting Capability ◆ Supports service design and service templates based on metadata drive. ◆ Provides available resources for end-to-end service fulfillment. Exposure in the Network, ◆ Provides end-to-end service assurance, especially data support for cross-domain alarms, performance analysis, and policies. Building an Innovative Business Ecological Chain GP The Global Provision (GP) module is responsible for centralized network management of operators, including unified permission management, configuration management, and test management of the network on the global scope, EMS access The traditional cooperation way between an operator and a third party is adaptation for multiple manufacturers, network activation, and unified northbound that by invoking APIs, the third party self-develops, deploys, and operates interfaces. applications. In this way, charged fees are simple, the service on-boarding speed is slow, and this mode is not very flexible or cooperative. It is hard to build a continuously profit-making ecological chain. 32 ZTE Accelerates Operation Transformation in the Era of SDN & NFV ZTE Accelerates Operation Transformation in the Era of SDN & NFV 33 1.5EN中兴通讯加速云化运营转型V10.0-xml-v11.indd 32-33 2017/4/17 17:10:20
ZTE provides a capability exposure solution that is based on component services. Oriented towards capability exposure and operation, it supports API management, provides a development & operation portal, flexibly combines new services based on GUIs/templates and releases them to third parties online. Suggestions for This solution fully utilizes ZTE-developed and third-party services, and supports the Internet cooperation & development mode. ◆ The capability exposure portal provides service functions of the development domain and operation Operation Transformation domain, and supports fast development and operation management. ◆ The capability exposure management & control system provides security, policy control, and capability management functions, and can be interconnected with upstream application systems in a standard way. ◆ The capability exposure service system provides service access, capability encapsulation, and capability bus functions, and can be interconnected with downstream service systems in a standard way. The implementation of cloud operation transformation shall be customized in accordance with the actual situations of different operators. Personal Enterprise System Service Self-operation Third-party partner ZTE recommends that operation transformation be implemented developer developer operator operator gradually by three phases, in order to minimize the impact of Network operator/ Bank, e-business, OTT, Capability distributor and travel transformation and meet the different requirements of operators. usage Interactive capability capability interface exposure exposure In addition, the operation process, organizational structure, and OpenAPI personnel capabilities shall also be transformed and adjusted. Development domain Operation domain Capability exposure control (API Manager) Capability Capability exposure portal exposure Capability Exposure Service Service/micro- Service/micro- Service/micro- service API service API service API Network resource Operation resource Data resource Architecture of a Capability Exposure Solution By exposing capabilities, operators can attract partners, develop innovative applications, and attract final consumers with abundant new applications. In addition, operators can form positive feedback by increasing the number of partners and consumers, continuously dig out potential service value, expand the industry chain, and finally form an open and win-win ecological chain. 34 ZTE Accelerates Operation Transformation in the Era of SDN & NFV ZTE Accelerates Operation Transformation in the Era of SDN & NFV 35 1.5EN中兴通讯加速云化运营转型V10.0-xml-v11.indd 34-35 2017/4/17 17:10:22
OSS Operation System Phase I: In the initial transformation phase, the new network can be Transformation in Three Phases managed in the traditional way. The traditional BSS/OSS does not care about whether a device is virtualized, but manages it as a new traditional NE. MANO, which is responsible for managing virtualized devices, can be deployed independently, has very few interfaces with the existing network, and thus can get online rapidly. However, this mode has the problem that the advantages of the new network cannot be fully utilized, and its O&M mode is similar to the traditional mode. In phase I, the orchestration system is introduced to implement the orchestration of resources, network, and slices, so that the network supports SDN/NFV elastic network management and on-demand network slicing service. Phase II: With gradual deepening of transformation, the old and new networks are managed in a coordinated way by domains. A self-service portal and orchestration system are added to manage the SDN/NFV network. The traditional network is managed by the existing BSS/OSS system, which is slightly reconstructed to meet interface requirements of new management NEs, achieving real E2E network management. Domain-based coordinated management has the following highlights: In phase II , the main objective is to build an Centralized integrated ICT service platform, which supports Online DevOps, and real- automatic fulfillment of integrated cloud and automatic design time resource and deployment management network services, service orchestration, and capability exposure of cloud and network. Unified policy management, Elastic and open network design, micro-service and policy architecture It is recommended that the cloud operation system of ZTE be transformed in three phases. optimization phase III: The traditional BSS enhances product Serviceable orchestration and integrates customer experience Self-service and network real-time service capabilities functions such as the DevOps capability exposure Phase I Phase II Phase III fulfillment and innovative platform. The OSS is integrated with the Orchestration ecological chain BSS BSS Service Portal BSS(Product/Service) Legacy - OSS system to implement integrated management of the Convergent Legacy - OSS Orchestration old and new networks. In phase III, the main objective Orchestration EMS MANO is to support serviceable capabilities in the network, PNF SDN/NFV PNF NFV SDN PNF NFV SDN intelligent network O&M, on-demand and real-time provision and automatic assurance of service SLAs, and user-defined services, and finally build an E2E intelligent operation system. 36 ZTE Accelerates Operation Transformation in the Era of SDN & NFV ZTE Accelerates Operation Transformation in the Era of SDN & NFV 37 1.5EN中兴通讯加速云化运营转型V10.0-xml-v11.indd 36-37 2017/4/17 17:10:26
Suggestions on Transformation of the Operation Process, Organizational Structure, and Personnel Skills In addition to accelerated transformation of the operation system, the corresponding operation process, organizational structure, and personnel skills shall also be transformed accordingly. As the rule and mechanism that standardize service operation, the operation process needs to be transformed from network performance centric in the Transformation past to user experience centric. In addition, operators shall introduce the of Process All of the operation transformation modes are not DevOps agility process to accelerate the fulfillment time of new services, fixed and rigid. Operators can re-define and adjust optimize the operation process and make decisions based on the big data them according to the self conditions and problems analysis and prediction capability, and promote the self-orchestration ability that occur in transformation. of the process, so that it is more flexible, more efficient, and simpler, and can meet the requirement of building a service ecological chain in the future. ZTE provides comprehensive transformation support and consultancy services, integration services, and Operators can transform the traditional operation team into an integrated intelligent O&M management services, to meet MICT operation team by steps. A flat organizational structure is the primary Transformation requirements in different phases and help operators of Organizational factor. In replacement of the traditional "silo" management mode, operators transform successfully. Structure shall set up an agile R&D team to improve the orchestration of innovative services and on-boarding efficiency, further integrate resource management and operation platforms, build a digital service management & planning team, and adapt to the future demands of network capability exposure and cooperation with the ecological system. Personnel skills and the adjustment of the organizational structure complement each other. Operators can improve the digital skills of personnel Transformation of through continuous training. To better promote ICT integration, operators Personnel Skills need to introduce Internet and software talents, enhance big data analysis and prediction capabilities, train professional personnel on digital marketing and customer experience management, and build an agile, cooperative, and innovative atmosphere of business competition. 38 ZTE Accelerates Operation Transformation in the Era of SDN & NFV ZTE Accelerates Operation Transformation in the Era of SDN & NFV 39 1.5EN中兴通讯加速云化运营转型V10.0-xml-v11.indd 38-39 2017/4/17 17:10:26
Abbreviations Abbreviation Full Name Abbreviation Full Name API Application Programming Interface NS Network Service BSS Business Support System NSD NS Descriptor DC Data Center OSS Operation Support System EMS Element Management System OTT Over the Top ETSI European Telecommunication Standards Institute PaaS Platform as a Service GRO Global Resource Orchestrator PNF Physical Network Function GSO Global Service Orchestrator SFC Service Function Chain GI Global Information SDN Software Defined Network GP Global Provisioning SDNC SDN Controller GUI Graphical User Interface SDNO SDN Orchestrator HA High Availability TECS Telecom Elastic Cloud System KPI Key Performance Indicator VDC Virtualized Data Center MANO NFV Management and Orchestration VDU Virtualized Deployment Unit MSB Message Bus VIM Virtualized Infrastructure Manager NFV Network Functions Virtualization VNF Virtualized Network Function NFVI NFV Infrastructure VNFD VNF Descriptor NFVO NFV Orchestrator VNFM VNF Manager 40 ZTE Accelerates Operation Transformation in the Era of SDN & NFV ZTE Accelerates Operation Transformation in the Era of SDN & NFV 41 1.5EN中兴通讯加速云化运营转型V10.0-xml-v11.indd 40-41 2017/4/17 17:10:26
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