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ZERO EMISSION VEHICLE CHARGING IN MULTI-UNIT RESIDENTIAL BUILDINGS AND FOR GARAGE ORPHANS - Pollution Probe
ZERO EMISSION VEHICLE CHARGING IN
 MULTI-UNIT RESIDENTIAL BUILDINGS
        AND FOR GARAGE ORPHANS
ZERO EMISSION VEHICLE CHARGING IN MULTI-UNIT RESIDENTIAL BUILDINGS AND FOR GARAGE ORPHANS - Pollution Probe
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ZERO EMISSION VEHICLE CHARGING IN MULTI-UNIT RESIDENTIAL BUILDINGS AND FOR GARAGE ORPHANS - Pollution Probe
ZERO EMISSION VEHICLE CHARGING IN MULTI-UNIT RESIDENTIAL BUILDINGS AND FOR GARAGE ORPHANS

About
Pollution Probe
Pollution Probe is a national, not-for-profit, charitable organization that exists to improve the health and
well-being of Canadians by advancing policy that achieves positive, tangible environmental change. Pollution
Probe has a proven track record of working in successful partnership with industry and government to develop
practical solutions for shared environmental challenges.

The Delphi Group
The Delphi Group is a Canadian strategic consultancy providing innovative solutions in the areas of climate
change and corporate sustainability. As a pioneer in sustainability and environmental risk management, The
Delphi Group has more than 30 years of experience in helping some of Canada’s best-known companies improve
the sustainability of their organizations – as well as the local and global communities in which they operate.

Travis Allan, AddÉnergie Technologies Inc.
Travis Allan is the Vice President of Public Affairs and General Counsel of AddÉnergie Technologies Inc., the
largest Canadian manufacturer of EV charging stations and owner of the FLO EV charging network. Travis
has worked for many years to support the development of EV charging standards and policies for multi-unit
residential buildings across Canada. He has been selected as a leading Canadian Energy Lawyer by Who’s Who,
and is the associate Canadian editor of the International Energy Law Review (published by Sweet & Maxwell).

Natural Resources Canada
Natural Resources Canada (NRCan) seeks to enhance the responsible development and use of Canada’s natural
resources and the competitiveness of Canada’s natural resources products. We are an established leader in
science and technology in the fields of energy, forests, and minerals and metals and use our expertise in earth
sciences to build and maintain an up-to-date knowledge base of our landmass. NRCan develops policies and
programs that enhance the contribution of the natural resources sector to the economy and improve the quality
of life for all Canadians. We conduct innovative science in facilities across Canada to generate ideas and transfer
technologies. We also represent Canada at the international level to meet the country’s global commitments
related to the sustainable development of natural resources.

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Acknowledgements
Pollution Probe and The Delphi Group would like to acknowledge that this report was funded by Natural
Resources Canada.

Pollution Probe and The Delphi Group would like to thank the following individuals for their time and
contributions to this project, including sharing valuable insights and expertise during interviews, providing
feedback on the drafts of this document and directing us to important resources and data to support the study:

David Adams, Nadine Al Hajj, Charlotte Argue, Éric Baril, Mark Bekkering, Arthur Billette, Daniel Carr,
Don Chandler, Fei Chi, Cara Clairman, Audrey Dépault, Rob Detta Colli, Dan Fox, Pascal Giasson, Peter
Glowacki, Suzanne Goldberg, Adrian Gomez, Matthew Haley, Sudan Himanshu, Jim Hindson, Christina
Ianniciello, Shaun Joffe, Tanya Krackovic, Jenna LeBlanc, Daniela Levasseur, Guillaume Longchamps, Eric
MacNaughton, Mark Marmer, Brendan McEwen, Nicole Morter, Anna Murray, Iain Myrans, Darryl Neate,
Ian Neville, Tyler Seed, Wilf Steimle, Alec Tsang and Bala Venkatesh

We would also like to express appreciation to members of Natural Resources Canada’s Infrastructure and Grid
Readiness Working Group for their input and contributions throughout this study.

Pollution Probe and The Delphi Group are solely liable and responsible for the contents of this report. Inclusion
of the names of individuals is for acknowledgement purposes only and does not constitute an endorsement of
the material.

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About this Report
The uptake of zero emission vehicles (ZEVs) in Canada                                          Under the Pan-Canadian Framework on Clean Growth
presents enormous opportunities for stakeholders                                               and Climate Change — the federal government’s
across a wide range of sectors. The value of these                                             plan to meet emissions reductions targets, grow the
technologies is often characterized by their potential                                         economy and build resilience to a changing climate —
to reduce the tailpipe emissions that contribute                                               most provinces agreed to an ambitious target of 30%
to air pollution and climate change. As the ZEV                                                greenhouse gas (GHG) emissions reductions below
market continues to grow and evolve, it has become                                             2005 levels by 2030. The Pan-Canadian Framework
increasingly clear that the value proposition for                                              comprises a suite of actions that jurisdictions can
the technology extends well beyond emissions                                                   undertake to facilitate the transition to a low-carbon
reductions. There is also the potential for ZEVs to                                            economy. Within the transportation sector, this
contribute to Canada’s clean growth and climate                                                includes enabling widespread electrification and the
change strategies, to stimulate best practices in                                              uptake of ZEVs.
energy efficiency and clean technology and to play a
                                                                                               In early 2019, the Government of Canada announced
critical role in the broadening landscape of renewable
                                                                                               targets for 10% of vehicle sales to be ZEVs by 2025,
distributed energy, storage technology and research,
                                                                                               30% by 2030 and 100% by 2040. Budget 2019
development and demonstration (RD&D). Industry
                                                                                               proposed a number of actions to support these
and automakers specializing in ZEV technologies can
                                                                                               adoption targets, including $130 million over five years
leverage their early mover advantage to increase
                                                                                               to deploy new ZEV infrastructure, $300 million over
revenues from sales of new products and develop
                                                                                               three years for a federal purchase incentive for ZEVs
export opportunities in this rapidly growing market.
                                                                                               that cost $45,000 or less, $5 million over five years
However, for ZEVs to become an integral part of
                                                                                               to work with automakers to secure voluntary sales
successful sustainable transportation systems and
                                                                                               targets and a full tax write-off for light-, medium-
continue to contribute to the decarbonisation of
                                                                                               and heavy-duty ZEVs purchased by businesses.
the transportation sector, the social, environmental
and financial needs of all users should be met, and a                                          In support of its commitment to electrification, the
number of remaining barriers must be addressed.                                                Government of Canada convened several ZEV expert
                                                                                               working groups in 2016, including one led by Natural
ZEVs require infrastructure to charge the vehicle, a
                                                                                               Resources Canada (NRCan) specific to informing
fact that necessitates strategic planning to enable
                                                                                               infrastructure efforts. A recommendation of the
their effective deployment. Roughly 80% of all
                                                                                               infrastructure working group was to incorporate grid
electric vehicle (EV) charging currently occurs at
                                                                                               readiness into the ongoing dialogue. The name of the
home, and the ability to do so has been tied to
                                                                                               working group was changed to the Infrastructure and
optimizing the utility and consumer appeal of ZEVs.1
                                                                                               Grid Readiness Working Group (IGRWG) to reflect
While building out additional charging options (e.g.,
                                                                                               this broader focus.i Given that a growing proportion
public or workplace) is also important, ensuring that
                                                                                               of the population in Canadian urban centres reside
Canadians have access where they live will be critical
                                                                                               in multi-unit residential buildings (MURBs) or are
to supporting widespread ZEV adoption. A significant
                                                                                               without a driveway or garage, a priority issue for the
proportion of the population in major urban centres
                                                                                               IGRWG over the past year has been addressing the
reside in multi-unit residential condominium and
                                                                                               unique challenges associated with charging for these
apartment buildings or dwellings without access to a
                                                                                               potential ZEV owners.
driveway or garage (also known as garage orphans).
A number of unique charging-related challenges exist                                           This report is the result of work undertaken by
for these residents that will need to be effectively                                           Pollution Probe and The Delphi Group as part of the
addressed to facilitate further ZEV uptake among this                                          study on ZEV Charging in MURBs and for Garage
growing segment of the population.

i
  In addition to the Infrastructure and Grid Readiness Working Group (IGRWG), the Government of Canada has convened the following expert working groups: ZEV Total Costs and Benefits of
Ownership Expert Group; Public Awareness and Education Expert Group; Technological Advancement, Clean Growth and Clean Jobs Expert Working Group; and the ZEV Supply Expert Group.

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Orphans, conducted in support of NRCan and based                         Telephone interviews were conducted with key
on a statement of work developed with input from                         subject matter experts and stakeholders across
the IGRWG. The study looked to identify key barriers                     Canada to help fill information and data gaps
to ZEV charging in MURBs and for garage orphans                          identified through the literature review and to obtain
and to highlight existing solutions and best practices.                  a more targeted understanding of the challenges
Perhaps most importantly, this report maps these                         for ZEV charging in MURBs and for garage orphans.
barriers to potential solutions and outlines a suite of                  Interviewees included representatives from the
practical actions that stakeholders can take to address                  following stakeholder groups in Canada:
current challenges associated with charging in MURBs
                                                                         •	Government (federal, provincial/territorial and
and for garage orphans. These actions will support the
                                                                            municipal)
ongoing development of ZEV deployment strategies
as the market continues to expand and evolve, and                        •	Electric vehicle supply equipment (EVSE) providers
will serve to bring stakeholders together to move                           and technology companies
forward in a strategic, cost-effective and collaborative                 •	Residential property developers
manner.
                                                                         •	Property managers
                                                                         •	Utilities (local distribution companies and
Objectives and Methodology
                                                                            electricity generation companies)
Based on a statement of work developed by NRCan’s
IGRWG, Pollution Probe and The Delphi Group                              •	Academia
undertook a study to assess and communicate the                          •	Not-for-profit organizations
barriers and opportunities for ZEV charging in MURBs
                                                                         •	Standards associations
and for garage orphans, in an effort to contribute to
accelerating the deployment and adoption of ZEVs in                      •	EV owners and societies
Canada. More specifically, the objectives of the study                   •	Automakers and automotive associations
were to:
                                                                         •	Energy industry
•	Identify key barriers, opportunities, and potential
                                                                         A total of 33 interviews with 36 stakeholders (some
   solutions associated with ZEV charging in MURBs
                                                                         interviews involved more than one person) were
   and for garage orphans.
                                                                         conducted between November 2018 and January 2019.
•	Communicate best practices and lessons learned
   for a range of audiences.                                             The study also included the development of three
                                                                         separate matrices of action (Existing MURBs,
•	Develop a matrix of actions that will provide
                                                                         New MURBs and Garage Orphans) that identify
   a framework for stakeholders to visualize key
                                                                         opportunities for ongoing capacity building and action
   actions and the potential roles necessary to
                                                                         related to ZEV charging in MURBs and for garage
   enable charging in MURBs and for garage orphans.
                                                                         orphans. The matrices suggest stakeholder groups
The research methodology for this study combined an                      that could play a role in the implementation of these
in-depth literature review with a series of interviews                   actions. Members of the IGRWG contributed their
with key subject matter experts and stakeholders                         time and expertise in reviewing the accuracy and
involved in the deployment of ZEV charging                               appropriateness of these actions and in identifying
infrastructure in MURBs or for garage orphans. The                       any outstanding gaps that should be addressed.
literature review included an investigation of national
                                                                         A wide range of stakeholders have been involved in
and international scholarly and professional resources
                                                                         important work related to ZEV charging in MURBs
such as peer-reviewed articles, research reports, policy
                                                                         and for garage orphans over the past several years.
documents and discussion papers, and allowed for an
                                                                         This study provided an opportunity to engage many
examination of available evidence about key barriers
                                                                         of them and where appropriate, to contribute to
and the progress made to date in addressing them
                                                                         knowledge-sharing across sectors. Participation
both within Canada and internationally.
                                                                         of subject matter experts across the country both
                                                                         through interviews and in discussion with the

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IGRWG, helped to ensure local and sector-specific             organizations to address ZEV charging in MURBs or for
perspectives informed the study, enhancing the                garage orphans and provides an overview of relevant
value and relevance of the findings. It will be critical      initiatives being undertaken by federal, provincial, and
for stakeholders to continue to work together in              municipal governments in Canada.
developing solutions to support the growing demand
                                                              Section Two describes the barriers, potential
for ZEVs among those residing in MURBs and by
                                                              solutions and existing best practices associated with
garage orphans. The study findings outlined in this
                                                              ZEV charging in MURBs and for garage orphans based
report constitute a foundation upon which those with
                                                              on key findings from this study. This section builds
a stake in the deployment of ZEVs and the installation
                                                              a detailed picture of the broad range of challenges
of charging infrastructure can base their future
                                                              facing potential ZEV owners living in MURBs or
actions.
                                                              without access to a driveway or garage and highlights
                                                              innovative solutions from a number of leading
Report Outline                                                jurisdictions.
This report is divided into three sections that
describe the broad context for ZEV charging in MURBs          Section Three presents an action-based framework
and for garage orphans, identify key barriers and             (matrix of actions) that should be considered by
potential solutions to charging for these residents and       relevant stakeholders in Canada to address the
outline a suite of actions that stakeholders can use as       challenges associated with ZEV charging in MURBs
a guide to address challenges.                                and for garage orphans. Three matrices of action
                                                              (Existing MURBs, New MURBs and Garage Orphans)
Section One provides a brief description of ZEVs,             provide an effective visual map of potential future
charging infrastructure, MURBs and garage orphans,            action that will allow stakeholders to identify
and outlines some of the key benefits associated with         opportunities where they can make meaningful
ZEV use. This section also introduces the regulatory          contributions.
instruments used by governments, industry, and other

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Table of Contents
       About..................................................................................................................................................................................................... iii

       Acknowledgements..........................................................................................................................................................................iv

       About this Report............................................................................................................................................................................... v
              Objectives and Methodology...............................................................................................................................................vi
              Report Outline...........................................................................................................................................................................vii

       Executive Summary......................................................................................................................................................................... 10
              ZEV Charging in MURBs and for Garage Orphans....................................................................................................... 10
              Barriers and Solutions to EV Charging in MURBs and for Garage Orphans....................................................... 11
              Matrix of Actions...................................................................................................................................................................... 14

       SECTION ONE: Canadian Context for Zero Emission Vehicle Charging in Multi-Unit Residential
       Buildings and for Garage Orphans........................................................................................................................................22
              Background.................................................................................................................................................................................22
              What are Zero Emission Vehicles?......................................................................................................................................24
              Benefits of Electric Vehicle Use..........................................................................................................................................24
              Electric Vehicle Sales...............................................................................................................................................................26
              Electric Vehicle Charging........................................................................................................................................................28
              Electric Vehicle Charging Station Distribution..............................................................................................................29
              What are Multi-Unit Residential Buildings and Garage Orphans?........................................................................30
              Geographic Distribution of Multi-Unit Residential Buildings and Garage Orphans.......................................30
              Regulatory Landscape for Charging in Multi-Unit Residential Buildings and for Garage Orphans...........31
              Codes and Standards...............................................................................................................................................................31
              Condominium and Strata Acts............................................................................................................................................ 33
              Zoning and Parking Bylaws.................................................................................................................................................. 33
              Public Utilities Acts.................................................................................................................................................................. 33
              Federal Measurement Statutes........................................................................................................................................... 33
              Residential Tenancy Acts.......................................................................................................................................................34
              Charging-Related Initiatives for Multi-Unit Residential Buildings and for Garage Orphans......................34
              Federal Initiatives.....................................................................................................................................................................34
              Provincial and Territorial Initiatives...................................................................................................................................36
              Municipal Initiatives.................................................................................................................................................................41

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Table of Contents
 SECTION TWO: Barriers, Solutions and Best Practices.................................................................................................43
        Overview.....................................................................................................................................................................................43
        Barriers, Solutions and Best Practices..............................................................................................................................45
               Grid Preparedness and Charging Infrastructure...................................................................................................45
               Building Design and Physical Infrastructure..........................................................................................................49
               Education and Awareness............................................................................................................................................. 52
               Regulatory and Policy Barriers.................................................................................................................................... 53
               Financial Barriers............................................................................................................................................................... 57
               Other Barriers..................................................................................................................................................................... 61

 SECTION THREE: Matrix of Actions........................................................................................................................................62
        What is the Matrix of Action and How is it Used?.....................................................................................................62
        Stakeholder Involvement......................................................................................................................................................63
        Matrix of Actions......................................................................................................................................................................65

 Next Steps........................................................................................................................................................................................... 72
        Study on ZEV Charging in MURBs and for Garage Orphans................................................................................... 72
        Decarbonizing Transportation in Canada........................................................................................................................ 72

 Conclusion........................................................................................................................................................................................... 73

 Appendix A: Dwelling Types and Distribution...................................................................................................................... 74

 Appendix B: Municipal and District Initiatives and Activities Related to
 Multi-Unit Residential Buildings and Garage Orphans...................................................................................................... 76

 Appendix C: Selected Resources, Guides and Websites..................................................................................................... 81

 References...........................................................................................................................................................................................83

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Executive Summary
The uptake of zero emission vehicles (ZEVs) in Canada                    meet its climate change commitments and identifies
presents enormous opportunities for stakeholders                         increased ZEV use as a priority for addressing
across a wide range of sectors. ZEV use can contribute                   emissions from the transportation sector. A range of
to clean growth and climate change strategies, as                        measures that encourage or support ZEV deployment
well as greenhouse gas (GHG) emissions reduction                         have been implemented in support of this objective,
goals. There is also the potential for ZEVs to play a                    including several initiatives related to the installation
critical role in the broadening landscape of renewable                   of electric vehicle (EV) charging infrastructure in
distributed energy, storage technology and research,                     multi-unit residential buildings (MURBs) and for
development and demonstration (RD&D). While                              garage orphans. For example, the federal government
Canada’s ZEV sales have increased rapidly over the                       is supporting infrastructure installations, pilot projects
past several years, they currently represent only 2.2%                   and demonstrations, working to update relevant
of the total light-duty vehicle (LDV) market. A number                   legislation and regulations, and providing educational
of key barriers must be addressed in order to increase                   resources specific to MURBs and garage orphans.
ZEV deployment across the country and to ensure the
                                                                         In early 2019, the Government of Canada also
social, environmental and economic benefits of these
                                                                         announced targets for ZEVs to account for 10% of
vehicles are realized by all potential owners.
                                                                         new passenger vehicle sales by 2025, 30% by 2030
Transportation-related GHG emissions in Canada                           and 100% by 2040. Budget 2019 outlined further ways
have increased by 42% since 1990 and the sector                          in which the federal government will support these
accounted for 25% of total national GHG emissions in                     adoption targets, including providing $130 million
2016. Significant emissions reductions can be achieved                   over five years to deploy new ZEV infrastructure,
by moving away from the use of fossil-fuel powered                       $300 million over three years for a federal purchase
vehicles to ZEVs, particularly given Canada’s low-                       incentive for ZEVs that cost $45,000 or less, $5 million
carbon electricity mix. ZEVs have no harmful tailpipe                    over five years to work with automakers to secure
emissions and their use contributes to improving                         voluntary sales targets and a full tax write-off for
local air quality and reducing transportation-related                    light-, medium- and heavy-duty ZEVs purchased by
health impacts. The benefits of ZEV use however,                         businesses.
extend beyond their contributions to emissions
reductions. ZEVs can also provide economic benefits                      ZEV Charging in Multi-Unit Residential
for drivers by way of a reduction in the total cost of                   Buildings and for Garage Orphans
ownership (TCO). This is due to the fact that ZEVs
                                                                         An increasing proportion of the Canadian population
have significantly lower operation and maintenance
                                                                         resides in multi-unit residential condominium and
costs when compared to vehicles with a conventional
                                                                         apartment buildings or dwellings without access to a
internal combustion engine (ICE). There are also
                                                                         driveway or garage. It is estimated that at least one-
benefits for building owners and cities related
                                                                         third of Canadians live in MURBs and in some large
to ZEV deployment including the attraction of
                                                                         metropolitan centres, apartments are more common
environmentally-conscious businesses and tenants,
                                                                         than single-detached homes. These MURB and garage
creation of new revenue streams and the ability to
                                                                         orphan residents are potential mainstream ZEV
obtain credit towards environmental performance
                                                                         adopters but they face a number of unique charging-
certification programs.
                                                                         related barriers that must be effectively addressed to
The Government of Canada has recognized that                             facilitate uptake.
reducing transportation-related emissions will be
                                                                         This report is the result of work undertaken by
critical for meeting its target of 30% GHG reductions
                                                                         Pollution Probe and The Delphi Group as part of the
below 2005 levels by 2030, as outlined in the Pan-
                                                                         study on ZEV Charging in MURBs and for Garage
Canadian Framework on Clean Growth and Climate
                                                                         Orphans, conducted in support of Natural Resources
Change. The framework articulates Canada’s plan to
                                                                         Canada (NRCan). The study aimed to contribute to the

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ZERO EMISSION VEHICLE CHARGING IN MULTI-UNIT RESIDENTIAL BUILDINGS AND FOR GARAGE ORPHANS

ongoing development of ZEV deployment strategies                to work together in developing solutions to support
by supporting capacity building and stakeholder                 the growing demand for ZEVs by MURB residents
collaboration related to charging in MURBs and                  and those without access to a garage or driveway.
for garage orphans. Key barriers and opportunities              The study findings outlined in this report constitute
for ZEV charging in MURBs were identified and                   a foundation upon which those with a stake in the
categorized, and potential solutions and best practices         deployment of ZEVs and installation of charging
were explored. A suite of options for potential future          infrastructure can base their future actions.
action was also developed, providing a comprehensive
framework for stakeholders to visualize practical               Barriers and Solutions to EV Charging in
actions and the potential roles necessary to enable             MURBs and for Garage Orphans
charging in MURBs and for garage orphans.
                                                                A range of barriers to EV charging in MURBs and for
A wide range of stakeholders have been involved in              garage orphans were identified through the review
important work related to ZEV charging in MURBs                 of relevant literature and the interviews conducted
and for garage orphans over the past several years.             as part of this study. These barriers were organized
This study provided an opportunity to engage many               according to the following six broad categories:
of them and where appropriate, to contribute to
                                                                •	
                                                                  Grid Preparedness & Charging Infrastructure:
knowledge-sharing across sectors. Participation of
                                                                  These barriers comprise those related to the
subject matter experts across the country helped to
                                                                  electrical grid and EV charging infrastructure (not
ensure local and sector-specific perspectives informed
                                                                  those specific to building design) as they pertain
the study, enhancing the value and relevance of the
                                                                  to MURBs and garage orphans.
findings. It will be critical for stakeholders to continue

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•	
  Building Design & Physical Infrastructure:                                  that impact EV charging in MURBs and for garage
  Applicable only to MURBs, these barriers include                            orphans.
  those related to charging infrastructure in and                          Financial: Barriers in this category are applicable
                                                                         •	
  around buildings.                                                        to MURBs and garage orphans and include
  Education & Awareness: Barriers in this category
•	                                                                        installation and operational costs, as well as
  relate to MURBs and garage orphans and focus on                          challenges related to cost-sharing.
  consumer, building owner and property manager                            Other: These barriers are those that do not fit
                                                                         •	
  awareness.                                                               easily within the other categories.
  Regulatory & Policy: This category covers
•	
                                                                         Table 1 provides a high-level summary of the barriers,
  barriers related to the regulations and policies (e.g.,
                                                                         the type of dwelling they apply to, and potential
  acts, codes, standards, process policies and bylaws)
                                                                         solutions.

Table 1. Summary of Barriers and Solutions

      Barrier                Brief Description              Existing       New        Garage                 Solutions
                                                             MURB         MURB        Orphan
 Grid Preparedness & Charging Infrastructure Barriers
 Electrical             Barriers related to the                                              •	Utility-controlled demand
 Capacity               ability of a building’s                                                    management
                        electrical system to                                                    •	Off-peak charging
                        accommodate the additional                                              •	Electric Vehicle Energy
                        load from EV charging or                                                   Management Systems (EVEMS)
                        the capacity of the electrical
                                                                                                •	Energy storage systems
                        distribution system at the
                        neighbourhood-level to                                                  •	Additional research,
                        accommodate EV charging.                                                   development and pilot projects
 Metering               Barriers associated with                                               •   EVSE network solutions
                        how charging stations
                        are owned, managed and
                        metered in a building
                        and challenges related to
                        customer billing and the
                        distribution of electricity
                        costs.
 Lack of Access         Barriers faced by garage                                               •	Demand or load management
 to Charging            orphans who do not have                                                 •	Residential curbside charging
 Infrastructure         access to charging at home                                              •	Increased public and workplace
                        because they do not have a                                                 charging
                        garage or dedicated parking
                        space with an electrical
                        outlet.
 Building Design & Physical Infrastructure Barriers
 Parking Supply         Barriers related to a limited                                         •	Peer-to-peer charging rentals
                        number of parking spaces                                                •	Public charging (parking lots and
                        in a building, lack of                                                     curbside charging)
                        regular access to a parking                                             •	Swapping parking spots
                        space or restrictions on
                                                                                                •	Community or shared charging
                        re-assignment of parking
                        spaces.                                                                 •	Reservations and virtual waiting
                                                                                                   lists

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ZERO EMISSION VEHICLE CHARGING IN MULTI-UNIT RESIDENTIAL BUILDINGS AND FOR GARAGE ORPHANS

     Barrier             Brief Description           Existing       New        Garage                      Solutions
                                                      MURB         MURB        Orphan
Design              Barriers related to the                                               •	Technology solutions (e.g.,
                    physical design of a                                                       demand charge controllers,
                    building, such as space                                                    chargers with built-in
                    constraints in parking lots                                                transformers, energy storage-
                    and within electrical rooms.                                               based charging)
                    Also includes barriers                                                  •	Parking or charging management
                    related to the design of                                                   (i.e., multiple users per charger)
                    EVSE installation.                                                      •	Public charging (parking lots and
                                                                                               curbside charging)
Connectivity        Barriers related to poor                                              •	Technology solutions (e.g.,
                    cellular coverage in                                                       cellular boosting)
                    underground parking
                    garages.
Education & Awareness Barriers
Consumer            Barriers related to minimal                                          •	Targeted education and outreach
Awareness           consumer understanding                                                  •	Regulations
                    and experience with EVs                                                 •	Certification programs
                    or a lack of resources to
                    help properly assess how to
                    implement EV charging.
Condo Board or      Barriers related to a lack of                                          •	Targeted education and outreach
Strata Council      awareness and resources                                                 •	Regulations (e.g., revising condo
Decision- Making    required by MURB owners                                                    acts, bylaws, and regulations,
and Building        or property managers                                                       permits triggering EVSE
Owner Awareness     to effectively evaluate                                                    requirements)
                    and deploy EV charging
                    infrastructure.
Regulatory & Policy Barriers
Physical Barriers   Regulatory barriers related                                           •	Financial support and incentives
                    to physical infrastructure                                              •	Zoning bylaws
                    upgrades and the costs                                                  •	EVEMS
                    associated with installing
                                                                                            •	Implementing EV supportive
                    EVSE.
                                                                                               standards in national model
                                                                                               building code
Condo & Strata      Regulatory barriers related                                            •	“Right to charge” legislation
Legislation         to the approval process
                    for EVSE installation by
                    a condo board or strata
                    corporation.
Electricity-related Regulatory barriers related                                            •	Clarity on recovery of costs for
Legislative &       to cost recovery and the                                                   EV charging services without
Regulatory          apportionment of electrical                                                regulation as a public utility
                    costs associated with the
                    use of electricity to charge
                    an EV in a MURB.
Measurement         Regulatory barriers related                                           •	Approved metering solutions that
Rules               to metering requirements                                                   enable billing for EV charging
                    for EV charging.                                                           based on energy usage

                                                                                                                                     13
ZERO EMISSION VEHICLE CHARGING IN MULTI-UNIT RESIDENTIAL BUILDINGS AND FOR GARAGE ORPHANS

      Barrier                Brief Description              Existing       New        Garage                 Solutions
                                                             MURB         MURB        Orphan
 Financial Barriers
 Installation Costs     Barriers related to the                                              •	Technology solutions (e.g.,
                        costs associated with EVSE                                                 demand charge controllers,
                        installation in a MURB or at                                               charger with a built-in
                        a residential curbside.                                                    transformer)
                                                                                                •	Swapping parking spots
                                                                                                •	Regulations (e.g., EV ready
                                                                                                   parking requirements or design
                                                                                                   for 100% in new MURBs and for
                                                                                                   major renovations)
                                                                                                •	Funding or support programs
 Operation &            Barriers related to the                                               •	Funding or support programs
 Maintenance            cost of operating and                                                   •	Low-rate charging
 Costs                  maintaining EVSE.
 Cost Sharing           Barriers related to the                                               •	New financial or operating
                        inability of MURB owners                                                   models (e.g., financial recovery
                        and property managers                                                      independent of utility costs,
                        to charge for electricity                                                  utility owned or operated EVSE,
                        separate from the utility or                                               privately owned or operated
                        restrictions on the resale of                                              EVSE and networked chargers)
                        electricity.                                                            •	Charging solutions (e.g., flat
                                                                                                   fee-based charging, rate based
                                                                                                   charging)
                                                                                                •	Public charging in parking lots
                                                                                                   and curbside
 Other Barriers
 Rental-specific        Barriers related to the lack                                         •	Regulatory solutions to allow
 Barriers               of incentives for renters                                                  EVSE installation
                        and landlords to invest in                                              •	Public charging in parking lots
                        infrastructure upgrades and                                                and curbside
                        EVSE installation, as well as
                        challenges associated with
                        liability.

Matrix of Actions                                                        visual map that will allow stakeholders to identify
A suite of coordinated actions will be required to                       opportunities where they can make meaningful
effectively address the barriers faced by potential                      contributions.
ZEV owners residing in MURBs or those who do not
                                                                         Potential actions are organized under the following
have a dedicated parking spot. Three matrices of
                                                                         broad categories:
action related to new MURBs, existing MURBs, and
garage orphans were developed as part of this study                      •	
                                                                           Grid Preparedness & Charging Infrastructure:
to help facilitate capacity building and stakeholder                       These barriers comprise those related to the
collaboration on addressing these barriers. A clear                        electrical grid and EV charging infrastructure (not
understanding of the broader interconnections                              those specific to building design) as they pertain
that exist across barriers provides opportunities to                       to MURBs and garage orphans.
determine appropriate and complementary solutions
                                                                         •	
                                                                           Building Design & Physical Infrastructure:
that will not unintentionally create new challenges.
                                                                           Applicable only to MURBs, these barriers include
The three matrices of action provide an effective

14
ZERO EMISSION VEHICLE CHARGING IN MULTI-UNIT RESIDENTIAL BUILDINGS AND FOR GARAGE ORPHANS

    those related to charging infrastructure in and           the development and implementation of effective
    around buildings.                                         solutions to the barriers identified in this report. The
  Education & Awareness: Barriers in this
•	                                                           following stakeholders have a potential role to play
  category relate to MURBs and garage orphans and             in enabling ZEV charging in MURBs and for garage
  focus on consumer, building owner and property              orphans:
  manager awareness.                                          •	Government (federal, provincial/territorial and
  Regulatory & Policy: This category covers
•	                                                              municipal)
  barriers related to the regulations and policies            •	Utilities and electricity providers
  (e.g., acts, codes, standards, process policies and
                                                              •	Industry, including technology companies and
  bylaws) that impact EV charging in MURBs and
                                                                 EVSE providers
  for garage orphans.
                                                              •    Real estate developers
  Incentives & Support Programs: This category
•	
  of actions involves financial and other support             •	Property management and apartment building
  programs, such as technical advisory services, and             owners
  is applicable to MURBs and garage orphans.                  •	Condo and strata boards
  Complementary Actions: These actions
•	                                                           •	Academia, civil society and advocacy
  comprise those that are supportive of the EV                   organizations
  sector in general and may not be directly related
                                                              •    EV owners and associations
  to facilitating charging in MURBs or for garage
  orphans.                                                    •    Automakers

This study identified that many stakeholders involved         Each of these stakeholder groups may have specific
in work related to MURBs and garage orphans have              actions that they are more suited to leading within
no formal means of connection and are therefore               the matrices. There will also be opportunities for
unaware of each other’s actions, successes and                stakeholders to support each other and to form
lessons learned. As previously noted, it will be              partnerships for effective collaboration related to
critical for a range of stakeholders to collaborate on        others.

                                                                                                                                 15
16
     Matrix of Actions for Zero Emission Charging in Existing Multi-Unit Residential Buildings
         GRID PREPAREDNESS                  BUILDING DESIGN               EDUCATION & AWARENESS                 REGULATORY & POLICY                 INCENTIVES & SUPPORT            COMPLEMENTARY ACTIONS
            & CHARGING                         & PHYSICAL                                                                                                PROGRAMS
          INFRASTRUCTURE                    INFRASTRUCTURE
     Investigate and implement         Installation of EV chargers and   Develop "how to" guidance          Enact provincial "right to          Provide subsidies, tax credits or   Develop and implement
     distribution system demand        associated systems for shared     and web content for EV and         charge" regulatory amendments       low-cost loans to condo/strata      curriculum at academic
     management programs               use in building common areas      building owners, property          to condo or strata acts             board or building owners for        institutes related to EV charging
     ■■■                               ■■■■                              management and condo boards        to facilitate approval of           electrical infrastructure audit     ■■■
                                                                         to reference                       applications to install EV          or assessment
                                                                         ■■■■■■                             charging stations                   ■
                                                                                                            ■
     Explore options for demand        Explore options for improved      Undertake educational              Work with federal government        Provide financial incentive         Installation of public charging
     management at the building        cellular connectivity in          campaigns targeting various        to develop approved metering        to MURB residents, building         infrastructure at workplaces
     level                             underground parking areas         stakeholder groups based on        solutions that enable billing for   owners or condo/strata              and public locations including
     ■■■■■                             ■■■■                              unique informational needs         EV charging based on energy         boards to purchase and install      in densely populated residential
                                                                         ■■■■                               usage                               networked or otherwise energy       areas to address daytime
                                                                                                            ■■■■■■                              managed EV charging stations        charging needs
                                                                                                                                                ■■■                                 ■■■■
     Explore use of technologies       Undertake RD&D and pilot          Develop best practice              Develop condo or strata EV          Provide financial assistance to     Support for RD&D,
     capable of augmenting existing    programs that promote use of      guidelines and turnkey             charging station installation       building owners or condo/strata     demonstration and
     electrical capacity               new technologies that address     solutions for condo boards,        policy with a focus on              boards to support electrical        commercialization of EV
     ■■■■■■■                           physical constraints for EV       building owners, property          maximizing existing electrical      capacity upgrades where             charging technologies
                                       charging in buildings             managers and municipalities        infrastructure and consider         demand management solutions         ■■■■
                                       ■■■■■■                            ■■■■■                              EV-supportive upgrades as part      are insufficient
                                                                                                            of condo/strata board planning      ■■
                                                                                                            processes
                                                                                                            ■■■
     Prioritize investment in          Undertake necessary building      Provide advisory services and      Require municipal                   Explore the potential to fund       Promotion of electric car
     charging infrastructure options   upgrades (panel, transformer)     workshops on EV charging           departments, building owners,       the installation of chargers        share and rideshare services
                                                                                                                                                                                                                         ZERO EMISSION VEHICLE CHARGING IN MULTI-UNIT RESIDENTIAL BUILDINGS AND FOR GARAGE ORPHANS

     that address multiple charging    where demand management           station installation specific to   property managers and condo         in MURBs or the throughput          and associated charging
     needs (e.g., residential and      solutions are insufficient        MURBs                              or strata boards to provide         of kWh through Clean Fuel           infrastructure, as alternative for
     public charging)                  ■■■■                              ■■■■                               information to help consumers       Standard (CFS) or British           MURB residents without access
     ■■■■■                                                                                                  make decisions about EV             Columbia’s low carbon fuel          to EV charging.
                                                                                                            charging installations              standard (LCFS) credits.            ■■■■
                                                                                                            ■■■                                 Note: Parties eligible to
                                                                                                                                                generate credits may differ
                                                                                                                                                under the standards.
                                                                                                                                                ■■■
     Installation and preferential     Consider solutions that           Develop materials to               Provide clarity on ability to       Conduct social equity analysis      Develop public education
     use of nearby public charging     ensure access to charging         communicate business case for      recover costs for EV charging       and consider how to make EV         materials to improve general
     infrastructure to address         infrastructure where parking      EV charging to condo boards,       services without regulation         charging stations accessible for    knowledge about EV charging
     overnight charging needs of       stalls are deeded (e.g.,          property management and            as a public utility either by       underserved neighbourhoods          and connect potential buyers
     MURB residents                    swapping parking spaces)          apartment building owners          utility regulatory decision or      ■■                                  with current EV owners
     ■■■■                              ■■■■■■■                           ■■■                                provincial legislative exemption                                        ■■■■■■
                                                                                                            ■
GRID PREPAREDNESS                  BUILDING DESIGN    EDUCATION & AWARENESS                  REGULATORY & POLICY               INCENTIVES & SUPPORT             COMPLEMENTARY ACTIONS
             & CHARGING                         & PHYSICAL                                                                                    PROGRAMS
           INFRASTRUCTURE                    INFRASTRUCTURE
     Develop program for informing                             Develop training programs for       Develop policy and guidelines       Preferential parking rate for      Investigate options for sharing
     utilities about where EV                                  local governments, contractors      that provide clarity on             EV owners in common spaces         home EV chargers (peer-to-peer
     charging in MURBs currently                               and other stakeholders related      appropriate fee structure for       equipped with chargers             charging)
     exists or is planned                                      to EV charging installation in      cost recovery on charging           ■■                                 ■■■
     ■■■■■■■                                                   MURBs                               infrastructure and ability of
                                                               ■■■                                 utility to rate base installation
                                                                                                   costs
                                                                                                   ■■■■
     Leverage planned energy                                   Develop a platform and              Explore potential for requiring     Continued research into            Develop guidelines and best
     retrofits & upgrades to outfit                            stakeholder network for             installation of EV charging         addressing barriers to charging    practices for procurement of
     buildings with EV charging                                sharing resources and best          stations when substantial           in MURBs                           public EV charging stations
     infrastructure                                            practices                           renovations necessitate a           ■■■■                               ■■■■
     ■■                                                        ■■■                                 permit and/or compliance with
                                                                                                   building code
                                                                                                   ■■■
     Undertake RD&D and pilot                                  Conduct or host                     Require provincial landlord         Provide technical assistance       Development and use of
     programs that address                                     demonstrations and events           tenant laws to incorporate          and services for EV charger        websites and apps providing
     grid capacity and demand                                  related to EV charging in           consideration for EV charging       installation to building owners,   real time information on
     management related to EV                                  MURBs                               ■                                   property managers and condo        availability and cost of public
     charging                                                  ■■■■■■■■                                                                boards                             EV chargers
     ■■■■■                                                                                                                             ■■■■                               ■■■■
     Ensure EV charging in MURBs                               Work together with the real         Explore potential for condo or                                         Develop supportive policies,
     is accounted for in long-term                             estate sector to list EV charging   strata boards to use portion of                                        electrification targets and
     load management planning and                              access as a standard housing        reserve funds to support EV                                            incentive programs to signal
     forecasting                                               attribute in real estate listings   charging station installation or                                       support for long-term market
     ■                                                         ■■■■■                               EV-readiness upgrades                                                  growth
                                                                                                   ■                                                                      ■
                                                                                                   Remove requirements for                                                Explore options for enabling
                                                                                                   approval from committee                                                utilities to own and operate EV
                                                                                                   of adjustment to install EV                                            charging infrastructure
                                                                                                   charging station in visitor                                            ■■
                                                                                                   parking
                                                                                                   ■
                                                                                                   Explore removal of demand
                                                                                                   charges for purposes of EV
                                                                                                   charging.
                                                                                                   ■■

     LEGEND
     ■	Government          ■	Utility &        ■	Industry    ■	Real estate        ■	Property               ■	Condo &              ■	Academia,          ■	EV owners &          ■	Automaker
        actions                electricity         & EVSE         developer             management                strata board            civil society         associations            actions
                               provider            provider       actions               & apartment               actions                 & advocacy            actions
                               actions             actions                              building                                          organization
                                                                                        owner                                             actions

17
                                                                                                                                                                                                            ZERO EMISSION VEHICLE CHARGING IN MULTI-UNIT RESIDENTIAL BUILDINGS AND FOR GARAGE ORPHANS

                                                                                        actions
18
     Matrix of Actions for Zero Emission Charging in New Multi-Unit Residential Buildings
         GRID PREPAREDNESS                  BUILDING DESIGN               EDUCATION & AWARENESS                 REGULATORY & POLICY                 INCENTIVES & SUPPORT            COMPLEMENTARY ACTIONS
            & CHARGING                         & PHYSICAL                                                                                                PROGRAMS
          INFRASTRUCTURE                    INFRASTRUCTURE
     Investigate and implement         Installation of EV chargers and   Develop "how to" guidance          Include model requirements          Provide subsidies, tax credits or   Develop and implement
     distribution system demand        associated systems in private     and web content for EV and         for EV ready parking spaces         low-cost loans to condo/strata      curriculum at academic
     management programs               spaces and for shared use in      building owners, property          and building electrical capacity    board or building owners for        institutes related to EV charging
     ■■■                               building common areas             management and condo boards        in National Building Code           electrical infrastructure audit     ■■■
                                       ■■■■■                             to reference                       and work with provinces             or assessment and EV-ready
                                                                         ■■■■■■                             to establish province-wide          upgrades
                                                                                                            standards                           ■
                                                                                                            ■
     Explore options for demand        Explore options for improved      Undertake educational              Review and update provincial        Explore options for removing        Installation of public charging
     management at the building        cellular connectivity in          campaigns targeting various        building codes to include           barriers in the customer            infrastructure at workplaces
     level                             underground parking areas         stakeholder groups based on        requirements for EV-ready           interconnection process (e.g.,      and public locations including
     ■■■■■                             ■■■■■                             unique informational needs         parking and building electrical     easing utility expansion deposit    in densely populated residential
                                                                         ■■■■■                              capacity                            requirements for developers         areas to address daytime
                                                                                                            ■                                   who plan to install EV charging     charging needs
                                                                                                                                                infrastructure)                     ■■■■
                                                                                                                                                ■■
     Explore use of technologies       Undertake RD&D and pilot          Develop best practice              Where appropriate, use zoning       Provide financial incentive for     Support for RD&D,
     capable of augmenting existing    programs that promote use of      guidelines and turnkey             or parking bylaws to require        real estate developers to install   demonstration and
     electrical capacity               new technologies that address     solutions for condo boards,        parking spaces be EV ready          networked or otherwise energy       commercialization of EV
     ■■■■■■■                           physical constraints for EV       building owners, property          (either roughed-in or EVSE          managed EV charging stations        charging technologies
                                       charging in buildings             managers and municipalities        installed) with minimum             ■■■                                 ■■■■
                                       ■■■■■■■                           ■■■■                               charging performance
                                                                                                            standards
                                                                                                            ■
     Prioritize investment in          Strategic long-term planning      Provide advisory services and      Work with federal government        Explore the potential to fund       Promotion of electric car
                                                                                                                                                                                                                         ZERO EMISSION VEHICLE CHARGING IN MULTI-UNIT RESIDENTIAL BUILDINGS AND FOR GARAGE ORPHANS

     charging infrastructure options   related to location of EV ready   workshops on EV charging           to develop approved metering        the installation of chargers        share and rideshare services
     that address multiple charging    parking spaces                    station installation specific to   solutions that enable billing for   in MURBs or the throughput          and associated charging
     needs (e.g., residential and      ■■■■■                             MURBs                              EV charging based on energy         of kWh through Clean Fuel           infrastructure, as alternative for
     public charging)                                                    ■■■■                               usage                               Standard (CFS) or British           MURB residents without access
     ■■■■■                                                                                                  ■■■■■■                              Columbia’s low carbon fuel          to EV charging.
                                                                                                                                                standard (LCFS) credits.            ■■■■■
                                                                                                                                                Note: Parties eligible to
                                                                                                                                                generate credits may differ
                                                                                                                                                under the standards.
                                                                                                                                                ■■■■
     Installation and preferential                                       Develop a platform and             Incorporate EV charging station     Conduct social equity analysis      Develop public education
     use of nearby public charging                                       stakeholder network for            installation needs into building    and consider how to make EV         materials to improve general
     infrastructure to address                                           sharing resources and best         development and planning            charging stations accessible for    knowledge about EV charging
     overnight charging needs of                                         practices                          processes                           underserved neighbourhoods          and connect potential buyers
     MURB residents                                                      ■■■■                               ■                                   ■■                                  with current EV owners
     ■■■■                                                                                                                                                                           ■■■■■■
GRID PREPAREDNESS                BUILDING DESIGN    EDUCATION & AWARENESS                  REGULATORY & POLICY              INCENTIVES & SUPPORT             COMPLEMENTARY ACTIONS
            & CHARGING                       & PHYSICAL                                                                                   PROGRAMS
          INFRASTRUCTURE                  INFRASTRUCTURE
     Develop program for informing                          Develop materials to                Provide clarity on ability to      Preferential parking rate for      Investigate options for sharing
     utilities about where EV                               communicate business case for       recover costs for EV charging      EV owners in common spaces         home EV chargers (peer-to-peer
     charging in MURBs currently                            real estate developers              services without regulation        equipped with chargers             charging)
     exists or is planned                                   ■■■                                 as a public utility either by      ■■                                 ■■■
     ■■■■■■■                                                                                    utility regulatory decision or
                                                                                                provincial legislative exemption
                                                                                                ■
     Undertake RD&D and pilot                               Highlight benefits of EVSE in       Require municipal                  Continued research into            Develop guidelines and best
     programs that address                                  building certification programs     departments, building owners,      addressing barriers to charging    practices for procurement of
     grid capacity and demand                               (e.g., LEED).                       property managers and condo        in MURBs                           public EV charging stations
     management related to EV                               ■■■■                                or strata boards to provide        ■■■■                               ■■■■
     charging                                                                                   information to help consumers
     ■■■■■                                                                                      make decisions about EV
                                                                                                charging installations
                                                                                                ■■■
     Ensure EV charging in MURBs                            Conduct or host                                                        Provide best practices,            Development and use of
     is accounted for in long-term                          demonstrations and events                                              technical assistance and           websites and apps providing
     load management planning and                           related to EV charging in                                              services for EV charger            real time information on
     forecasting                                            MURBs                                                                  installation to building owners,   availability and cost of public
     ■                                                      ■■■■■■■                                                                property managers and condo        EV chargers
                                                                                                                                   boards                             ■■■■
                                                                                                                                   ■■■■
                                                            Work together with the real                                            Explore potential to reduce        Develop supportive policies,
                                                            estate sector to list EV charging                                      total number of parking            electrification targets and
                                                            access as a standard housing                                           stalls required per building       incentive programs to signal
                                                            attribute in real estate listings                                      in exchange for EV ready           support for long-term market
                                                            ■■■■                                                                   development                        growth
                                                                                                                                   ■■                                 ■
                                                                                                                                                                      Explore options for enabling
                                                                                                                                                                      utilities to own and operate EV
                                                                                                                                                                      charging infrastructure
                                                                                                                                                                      ■■

     LEGEND
     ■	Government       ■	Utility &        ■	Industry    ■	Real estate        ■	Property              ■	Condo &              ■	Academia,           ■	EV owners &         ■	Automaker
        actions             electricity         & EVSE         developer             management               strata board            civil society          associations           actions
                            provider            provider       actions               & apartment              actions                 & advocacy             actions
                            actions             actions                              building                                         organization
                                                                                     owner                                            actions
                                                                                     actions

19
                                                                                                                                                                                                        ZERO EMISSION VEHICLE CHARGING IN MULTI-UNIT RESIDENTIAL BUILDINGS AND FOR GARAGE ORPHANS
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