Your guide to a safe and successful Games - April 2021
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Your guide to a safe and successful Games April 2021 Version 2
2
CONTENTS
Who is this Playbook for? 3 Further information 41
Stronger Together 4 Venue countermeasures 42
Smartphone applications 45
Principles 5 Vaccines 49
Mask wearing 6 Compliance and consequences 50
Minimise physical interaction 7
Important updates from the last version
Test, trace and isolate 8
Think hygiene 9
Your journey 10
Introduction 11
Before you travel 13
Entering Japan 19
– Residents of Japan 23
At the Games 24
Leaving Japan 38
3 Senior Management Personnel of RHBs (RTa) Production and Technical Personnel of RHBs (RTb) IBC Support Personnel of RHBs (RTc) Hospitality Programme Project Lead (RTh) Hospitality Staff (RTh) Senior Management Personnel of Host Broadcaster (HBa) Production and Technical Personnel of Host Broadcaster (HBb) IBC Support Personnel of Host Broadcaster (HBc) Senior Executives of Rights Holders (B)
4
STRONGER
TOGETHER
To ensure the Olympic and Paralympic Games Tokyo Version 2 provides updated guidance and further detail and physical distancing measures. Importantly, these
2020 go ahead this summer in a safe manner, the on how the Games will be organised and operated, so ‘safety first’ decisions are there to protect you, all Games
International Olympic Committee (IOC), International that you can advance your preparations and implement participants and the people of Tokyo and Japan.
Paralympic Committee (IPC), Tokyo 2020 Organising your plans.
Committee (Tokyo 2020), the Tokyo Metropolitan The eyes of the world will be on Tokyo this summer. With
Government (TMG) and the Government of Japan, The Games are fast approaching, and we are working more broadcast and digital coverage than ever before,
together with the world's leading experts in health hand in hand with Tokyo 2020 and delivery partners to the performances of athletes, who have continued to
and sport event delivery, are working around the clock. ensure that we are ready. train during these very difficult times, will provide much
They are developing a range of measures to enable the needed positivity and hope to billions of people around
Games to be staged taking into account the evolution Additional detailed operational documents, as well as the world.
of COVID-19 in Japan and worldwide. online Q&As, will be made available and updated in
the coming weeks. These will continue to address the We must all take responsibility to ensure safe and
Every single Games participant has a clear role to play to questions you may still have following this version of the successful Games. Follow the Playbook, live the values
ensure their own safety. That is why we have all combined Playbook. of Excellence, Respect and Friendship. There will be
forces to develop the Playbooks, which explain how the challenges to overcome, even sacrifices to be made.
Games will be staged. To best support you ahead of the Games, your COVID-19 But #StrongerTogether we will experience a Games
Liaison Officer (CLO) will soon be appointed and trained. like no other.
Following February’s publication of the first Playbook, June’s third and final planned version of the Playbook will
several briefings and online meetings were held with provide updates on any significant changes, in addition to Thank you and see you at the Games.
all stakeholder groups. the information from your CLO.
Yiannis Exarchos,
With the benefit of extensive feedback and questions, These Games will be different and we all have to adjust. CEO Olympic Broadcasting Services
together with ongoing learnings from recent international In addition to no overseas spectators, you will face
sport events and expert scientific advice, this Playbook restrictions to the places you can go, as well as hygiene
Principles 5 PRINCIPLES The COVID-19 countermeasures described in the Playbook are designed to create a safe Games environment for all Games participants. Equally, they offer an additional layer of protection for our hosts, the residents of Japan. You must fully adhere to the Playbook throughout your time in Japan, keeping your interaction with non-Games participants to a minimum.
Principles 6 Wear a face mask at all times to protect you and everyone around you. Masks help prevent the spread of COVID-19, as they catch droplets exhaled by an infected person. By wearing a face mask at all times – except when eating, drinking or sleeping – you’ll help keep the Games safe for everyone.
Principles 7
MINIMISE COVID-19 is transmitted through infected droplets in our breath exhaled by coughing,
sneezing, talking, shouting or singing – and is passed from person to person when we
PHYSICAL are in close contact. The risks of catching COVID-19 grow in crowded, poorly-aired
spaces and when we spend time in proximity to those who are infected with COVID-19.
INTERACTION That is why it is important to minimise social interaction, wear a mask, and avoid the 3Cs:
spaces that are closed, crowded or involve close contact.
#1 #2 #3
Keep physical Avoid physical contact, Keep two metres' distance
interactions with including hugs and from athletes and at least
others to a minimum handshakes one metre from others,
(and don't forget to including in operational
wear your mask!) spaces
#4 #5 #6
Avoid enclosed Use dedicated Games Only carry out the
spaces and crowds vehicles. Do not use activities submitted in
where possible public transport for your Activity Plan for the
the first 14 days first 14 days, on the list of
permitted destinations
Principles 8
TEST, TRACE To stop the spread of COVID-19, it is vital to break the chain of human-to-human
transmission. That is why it is important to have stricter protocols to identify who has the
AND ISOLATE COVID-19 virus as early as possible, through testing; to understand who the virus might
have been passed to, through contact tracing; and to use isolation and quarantining to
stop the virus from spreading further.
#1 #2 #3
Download Japan’s Get tested and provide Follow the additional
smartphone Contact proof of negative results restrictions that apply to
Confirming Application before you depart for the your first 14 days in Japan,
(COCOA) and health Games. You will be tested detailed in your own
reporting application (app), again when you arrive at specific Playbook
and familiarise yourself the airport
with any other technology
solutions that may be
used to support COVID-19
countermeasures
#4 #5 Who is a close contact?
Have regular screening Get a test if you experience Close contacts are those who have prolonged contact
tests for COVID-19 any symptoms or are told (for 15 minutes or more) with a person who has a
during the Games, as to by the Japanese health confirmed positive COVID-19 test, within one metre,
required for your role authorities. If your test is without wearing a face mask. This is particularly
positive, you will need applicable when such contact happens in enclosed
to isolate spaces such as hotel rooms or vehicles
Close contact cases will be confirmed by the Japanese
health authorities, based on information provided by you,
your organisation and Tokyo 2020
Principles 9
THINK COVID-19 can live on everyday surfaces through droplets exhaled by an infected person.
If we touch those objects with our hands and then touch our eyes, nose or mouth, we run
HYGIENE the risk of becoming infected. That is why we must not forget the basics of good hygiene
– regularly and thoroughly cleaning our hands, disinfecting surfaces, avoiding touching
our face, and wearing a face mask at all times.
#1 #2 #3
Wear a face mask Wash your hands regularly Support athletes by
at all times and use hand sanitiser clapping instead of
where available singing or chanting
#4 #5
Avoid using shared Ventilate rooms
items where possible, and common spaces
or disinfect them every 30 minutes
10 YOUR JOURNEY
Your journey 11
INTRODUCTION
The Playbooks are the basis of our game plan to ensure before you travel and throughout the length of your stay When do the rules apply?
all Olympic and Paralympic Games participants and the in Japan. It’s crucial that you take personal responsibility This Playbook describes the measures planned for
people of Japan stay safe and healthy this summer. for your part in the plan: as an accredited RHB, you play a Games-time (date to be confirmed). Those entering
critical role in the delivery of a safe Games. Your actions Japan with a Pre-Valid Card (PVC)* must comply with
They have been developed jointly by Tokyo 2020, the IOC matter as much as the athletes for our collective success. the Government of Japan measures required at the time.
and the IPC, and are based on the extensive work of the
All Partners Task Force, which also includes the World COVID-19 Liaison Officers (CLO)s* The Playbook will be implemented progressively as we
Health Organization, the Government of Japan, the TMG, Every RO has been asked to appoint a CLO. This get closer to the Games. Some countermeasures (for
independent experts and organisations from across person will be your key contact for all matters related to example, screening testing after day 14) and services
the world. COVID-19. They will also be the contact for Tokyo 2020, (for example, Games transport) will be different during
the Japanese health authorities, and, where relevant, the pre-Games period (date to be confirmed). If you are
This Playbook sets out the responsibilities of Rights the IOC/IPC and OBS. It is requested that the CLO be travelling early, please liaise with Tokyo 2020 for Playbook
Holding Broadcasters (RHBs), and should be considered on-site in Japan for the full duration of your delegation’s implementation dates** and confirm with you the
alongside wider information received from your stay. Additional CLOs may be appointed as needed for measures that apply at the time you are travelling.
Responsible Organisation (RO). Additional operational support.
publications (for example, the OBS Games-time Guide) *A PVC is valid as an entry document to Japan from 23 April,
in conjunction with the other documents listed below. See
have been or will be provided to you through www.obs.tv. Your CLO will be responsible for ensuring that you
‘Before you travel’, page 13
They will be regularly uploaded and updated as necessary understand the content of and the importance of
between now and Games time. complying with this Playbook. They will be given specific ** Further guidance on the implementation of the Playbook
training before the Games. There will be a support will be communicated when available
The rules apply in the same way to every RHB, regardless framework in place for CLOs dedicated to
of your role or where you are living – just as they apply to each stakeholder group.
all other Games participants.
*More information, ‘Roles and responsibilities of the
Please take time to understand the plans, the steps you COVID-19 Liaison Officer for Broadcasters’, is available
must take and the rules you must follow – including those on www.obs.tv.
required by the Japanese authorities – starting 14 daysYour journey 12
INTRODUCTION
Rules are subject to change Responsibilities and risk
This Playbook is written under the current understanding We trust that the measures laid out will mitigate the risks
of the IOC, IPC and Tokyo 2020, based on the current and impacts involved in participating in the Games, and
measures and requirements in force in Japan and we fully count on your support to comply with them.
the foreseen situation at the time of the Olympic and However, despite all the care taken, risks and impacts
Paralympic Games. may not be fully eliminated, and therefore you agree to
attend the Olympic and Paralympic Games at your
Changes may need to be made to countermeasures in own risk.
the future, in collaboration with the Government of Japan
and the TMG, to ensure any evolution of conditions and
regulations in Japan are fully taken into account. This
includes procedures for entry into Japan. Future versions
of the Playbook could include more restrictions than
those currently listed.
The next version (which is expected to be final) will be
published by June 2021.13
Read this Playbook thoroughly, Before you The rules related to entry to Japan are in accordance
travel, make sure that you have understood the with Japanese authorities’ requirements. They apply Support from your CLO before you travel
Playbook and the importance of fully complying with from 14 days before your travel; it's important to adopt – Your CLO is responsible for ensuring you comply
the rules contained within. See ‘Compliance and the right mindset in this period. with the Playbook
consequences’, page 50 – They’ll submit your 14-day Activity Plan to Tokyo
Further changes may be made to procedures for entry 2020 and supply you with the 'Written Pledge'
Your journey does not begin at the airport. Starting from into Japan in collaboration with the Government of Japan, – They’ll help you prepare a list of regular contacts
now, ensure you take time to read and understand the based on the latest situation. for your time in Japan
latest version of the Playbook thoroughly when you – If you test positive for COVID-19 before your
receive it. If you have any questions, contact your RO or You will be required to have medical treatment departure, inform your CLO immediately
CLO well in advance of the Games. and repatriation insurance (including coverage for – If you have any questions or concerns about any
COVID-19) covering the entire period of your stay of the measures, now is the time to ask!
in JapanBefore you travel 14
• Make sure you have a Pre-Valid Card (PVC), – It will be very difficult to request changes
which will be validated to become your Olympic once approved, so it is important to be as
Identity and Accreditation Card (OIAC)/Paralympic comprehensive as possible when submitting
Identity and Accreditation Card (PIAC)
• Your Activity Plan must include:
Your CLO will give you the ‘Written Pledge’; you will – Personal information (name, passport number,
need to show this at Japanese immigration RO)
– The 'Written Pledge' is a document required – Accommodation address
by the Government of Japan. Signed by Tokyo – All planned and possible destinations –
2020, it states that they take responsibility for restricted to official Games venues
your visit and will ensure you comply with the (as per your accreditation privileges) and
Playbook rules. Your signature is not needed on limited additional locations, as defined by
this document the list of permitted destinations
– The 'Written Pledge' can be replaced with the – If you must use public transport (air and
presentation of the health reporting app screen bullet trains): date, time and reason
once it is introduced. Details will be shown in the – The format is currently being finalised and
next Playbook will consider how to select destinations in
a simple manner
• Complete an Activity Plan* for the first 14 days of
your stay in Japan *More information on the Activity Plan template
– Work with your CLO to finalise your planned and and details of timing for submitting the plan will
possible destinations be communicated to your RHB when available
– They will submit your plan to Tokyo 2020 for
approval by the Japanese authoritiesBefore you travel 15
• Make sure you know the latest information on • If you are travelling before the health reporting – A list of approved testing providers is being
COVID-19 testing and certificates needed by app is released, fill in the Japanese authorities’ developed and will be made available to your
your airline, for any transit countries and for entry ‘Questionnaire web’ CLO. If the list does not include a convenient
into Japan. – Details required include accommodation in provider, your CLO can liaise with Tokyo 2020 to
See advice of the Government of Japan Japan, contact information and results of health add providers to the list
monitoring for the 14 days before departure
• Download and install the Contact Confirming – When you submit the form, you will be given a *Take one of two tests within 72 hours of departure. If you
Application (COCOA) and health reporting app QR code. Either take a screenshot or print it out, are travelling to Japan in the pre-Games period, take one
– The health reporting app is scheduled to be ready to show at Japanese immigration test within 72 hours of your flight to Japan. The exact date
released in June. from when two tests within 96 hours will be required will
– For details, see ‘Smartphone applications’, • Take two COVID-19 tests on two separate days be provided to you when confirmed
page 45 within 96 hours of the departure of your flight to
Japan (first flight if you are on an indirect route)*
• Monitor your health daily for the 14 days before – Tests must use one of the methods listed on the
arrival in Japan ‘Certificate of Testing for COVID-19’ designated
– Take your temperature daily by the Japanese authorities
– Proactively monitor your personal health for any – Currently, approved test types (saliva or
other COVID-19 symptoms. nasopharyngeal swab) include real-time
See WHO guidelines on COVID-19 symptoms polymerase chain reaction (PCR), nucleic acid
amplification (LAMP, TMA, TRC, Smart Amp,
• If you experience any symptoms of COVID-19 in the NEAR), New generation sequence and antigen
14 days before arrival (CLEIA) tests
– Do not travel to Japan
– Inform your CLO, who will explain the next stepsBefore you travel 16
• Obtain a certificate of your negative COVID-19 • If a COVID-19 test is positive:
test results – Immediately begin self-isolation in line with
– You are requested to use the certificate format local rules
designated by the Government of Japan, or – Contact your CLO, who will record your
one which includes all necessary information symptoms, test results and close contacts, as well
specified by the Government of Japan as follows: as inform Tokyo 2020 and agree on next steps
– Date of issue, name, passport number,
nationality, date of birth, sex, sample type,
testing method, test result, test result date,
specimen collection date and time, name
and address of medical institution, doctor’s
signature (electronic)
– You will need to present your negative test results
certification to check-in at the airport/ board
the plane
– If you are unable to provide your certification
you will not be allowed to board your flightBefore you travel 17
• Keep your physical contact with other people to a
minimum during the 14 days before you travel
to Japan
• Prepare a list of the people you will spend time with
regularly while in Japan (format to be agreed with
your CLO), for example, your roommate or immediate
members of your team
– Share the list with your CLO, who will use it to
help with contact tracing if requiredBefore you travel 18
think HYGIENE
• Follow good hygiene practice – including washing • Note:
your hands regularly or using hand sanitiser, and – You will need to replace your masks as soon as
always wearing a face mask they become damp and wash them once a day.
You may use more masks than usual in hot and
• Make sure you have access to enough masks humid weather
to last throughout your stay in Japan. Everyone is – Please also be aware of guidelines regarding
responsible for their own supply but your RO may 'Authorised Identifications’ related to face mask
provide them for you; check with your CLO branding
– Follow WHO recommendations on mask wearing
– If using fabric masks, ensure that they can be See WHO guidance on wearing a mask
washed in high temperatures regularly, with at
least two but ideally three layers:
– Inner layer of absorbent material, such
as cotton
– Middle layer of non-woven material, such as
polypropylene
– Outer layer of non-absorbent material, such
as polyester or polyester blend
• Check the manufacturer’s recommendations and
health certification of the product19
When you arrive, you must observe the instructions of the
Japanese authorities and the following protocols at the
airport and for your onward journey.
Physical distancing and good hygiene measures must
be followed throughout your time in Japan.
Further changes may be made to procedures for entry
into Japan in collaboration with the Government of Japan,
based on the latest situation.
Support from your CLO when entering Japan
– If you test positive for COVID-19 on arrival
or experience any symptoms, immediately
inform your CLO by phoneEntering Japan 20
• Be ready to show immigration authorities: • Activate the COCOA app upon arrival and turn on • If you experience any symptoms of COVID-19
– Your PVC (or OIAC/PIAC), along with your Bluetooth – Immediately inform your CLO by phone;
passport or other travel certificate associated – Turn on location information services and they will consult with Tokyo 2020
with your PVC location history on your smartphone, which See WHO guideline on COVID-19 symptoms
– Negative COVID-19 test results certification may be needed for contact tracing.
(hard copy); without this you will not be allowed For details, see ‘Smartphone applications’, • Quarantining on arrival and for the first three days
to enter Japan* page 45 – Border control measures in Japan have been
– 'Written Pledge' by Tokyo 2020 (hard copy); revised since the first version of the Playbook
without this you will be required to quarantine • Be ready to take a COVID-19 test (currently saliva released in February 2021. You must quarantine at
for 14 days antigen) on arrival your accommodation on arrival (the day of arrival
– 'Questionnaire web' QR code (hard copy or – Wait in the designated area for your test results, is considered day 0) and for the next three days
screen shot) which will be processed at the airport – However, you will have permission to perform
– Any additional documents filled out on the – If your test result is unclear or positive, be ready essential Games-related activities during these
aircraft and/or at the airport to take a second test for confirmation three days, if:
– you test negative for COVID-19 every
*Take one of two tests within 72 hours of departure. If you • If your test result is confirmed positive day; and
are travelling to Japan in the pre-Games period, take one – You must isolate in accordance with the – you operate under a higher level of
test within 72 hours of your flight to Japan. The exact date instructions of the Japanese health authorities; supervision by Tokyo 2020
from when two tests within 96 hours will be required will for more guidance on isolation, see 'At the Games – Your other option is to be quarantined at your
be provided to you when confirmed. - Test, trace and isolate', page 26 accommodation on arrival and for the next
– Immediately inform your CLO by phone; they will 14 days
consult with Tokyo 2020Entering Japan 21
• Follow the instructions of Tokyo 2020 and your RO,
and move as quickly as possible through the airport
– Do not stop to visit any shops or services, other
than the Accreditation Validation Counter
– Use the Games-specific lanes provided at official
airports to minimise contact with others
For more information, see ‘At the Games –
Getting around’, page 31
• Use only dedicated Games vehicles – do not use
public transport for the first 14 days, unless it is the
only way to reach remote Games venuesEntering Japan 22 If you use a wheelchair or other mobility device that may be handled by another person under certain circumstances (for example, airline staff during travel), regularly disinfect the relevant surfaces with sanitising wipes
Entering Japan 23
Before the Games During the Games
• For those living in Japan*, continue to follow • Follow the rules described in ‘At the Games’,
countermeasures already in place pages 24-37
• 14 days before your Games-related role begins,
additional countermeasures will apply:
– Download the COCOA and health reporting app.
The health reporting app is scheduled
to be released in June.
See 'Smartphone applications’, page 45
– Monitor your health
– Minimise your physical contact with others
– Adhere to countermeasures on public transport
– Residents of Japan – and those from overseas
who have been in Japan for more than 14 days –
may be asked to take a COVID-19 test before their
Games role begins
*This also applies to Games participants with a
pre-Games role who have been in Japan for
more than 14 days24
During your stay in Japan, you will be expected to limit
your activities to what is required in order to carry out First 14 days
your role.
Additional rules apply on arrival and for the first
Physical distancing and good hygiene measures (also 14 days of your time in Japan for:
laid out in the principles, pages 5-9) must be followed
throughout your time in Japan, (in addition to the first • Screening testing: You’ll be tested more
14 days) for your own health and safety and that of all frequently
Games participants and the people of Japan. These will • Where you can go, what you can do:
be monitored by Tokyo 2020 to ensure compliance. Limited to your Activity Plan
• Getting around: Don’t use public transport
To enable physical distancing, overall the number of • Places to eat: Only eat in designated places
accredited persons allowed in particular areas has been
reduced, venue operational plans adapted and access See pages 26–32 for full details
to venues restricted to what is strictly required for
operational reasons.
Further changes may be made in collaboration with the
Government of Japan and the TMG, based on the latest
situation.At the Games 25
introduction
In accordance with the Japanese authorities’ Temperature checks will be conducted at the entrance
requirements, you are responsible for proactively to the venue. Locations where athlete interviews will Support from your CLO
monitoring and reporting your personal health every take place must be able to guarantee physical distancing, – If you test positive at the Games for
day via the health reporting app. Information on health along with the highest standards of sanitation and COVID-19 or experience any symptoms,
monitoring for residents of Japan will be provided personal protection equipment. immediately inform your CLO, who will take
separately. you through the next steps
Capacities in venue broadcast facilities will be adjusted – Your CLO can help you upload daily health
The comprehensive screening testing regime in place in order to comply with the adopted physical distancing monitoring results
is based on science and expert advice. Testing will be a measures. This includes mixed zones, dedicated camera – If you’re unclear about any of the rules and
crucial part of minimising transmission: used for general positions, announce positions/occasional presentation differences during the first 14 days,
screening depending on roles and for those identified positions (OPPs), commentary positions, observer seats ask your CLO
as a close contact of a positive case; as well as used for and broadcast compounds, as well as at the mixed zone
diagnosis for those experiencing symptoms of COVID-19. of the Olympic and Paralympic Village Plaza and the
TV studios.
All RHBs will be permitted to conduct interviews and film
with athletes at the venue mixed zones and in designated All ENG mixed zone positions, ENG camera positions
areas within the Olympic and Paralympic Village Plaza. and observer seats will require booking through OBS.
If dedicated transport is available, interviews will also take
place at the IBC, RHB TV studios and TV Towers.At the Games 26
• Proactively monitor your personal health every • Screening testing – Regardless of the frequency of your testing,
day (body temperature and any other COVID-19 – First three days everyone will be tested on day 14 after arrival
symptoms) and report the results on the health In addition to the tests taken before departure – The same principles apply to those already
reporting app (scheduled to be released in June) and upon arrival in Japan, all Games participants residing in Japan, with the exception of specific
– Health monitoring protocols for residents of will be tested daily for three days after arrival, to roles that may not need testing
Japan will be provided separately minimise the risk of undetected positive cases
For more information, see ‘Smartphone applications’, that could transmit the virus
page 45 – After the first three days
After the first three days and throughout your
• Prepare to have your temperature checked before stay, you will be tested regularly, according to the
you enter a Games venue operational nature of your role and level of contact
– If you record a temperature of 37.5 degrees with athletes
Celsius or higher, after a cool down period it will – The frequency of tests will be decided by
be checked a second time for confirmation Tokyo 2020 and the IOC/IPC, based on
– If you again record a temperature of 37.5 degrees information provided by your RO. Frequency
Celsius or higher, you will not be permitted to may vary within the same organisation,
enter the venue. Notify your CLO and follow their according to individual roles
instructions. You will be taken to an isolation area – If you have regular contact with athletes,
to wait for further measures in principle you will be tested daily
– Details on the procedure and locations for – If you have some contact with athletes,
temperature checks will be included in the you will be tested at least every four days
next Playbook – If you have limited or no contact with
athletes, you will be tested every
seven daysAt the Games 27
• If you develop symptoms of COVID-19 during – Further details on isolation such as WiFi,
your stay catering, accessibility, contacting your CLO/
– Contact your CLO immediately for further team, etc. are being developed and will be
instructions. See WHO Symptom Guidance shared when available
– You will be taken to a designated medical care – You will be discharged from isolation in
facility and tested for COVID-19 accordance with the discharge guidelines
– Wait for the results in the designated area in Japan
– If you are at a Games venue, proceed immediately
to the medical station of the venue for medical • CLO response
examination. There will be an isolation space – Your CLO and Tokyo 2020 will work with you to
located close to the medical station where confirm your activities and places you visited,
you will be temporarily isolated. If necessary, from the two days before your symptoms
you will be transported to a Games appeared to when you were tested and started
designated hospital isolating, and help identify close contacts in
that period
• If you have a confirmed positive test for COVID-19 – They will consult with the Japanese health
during the Games authorities (including the local municipalities’
– Immediately begin isolating and inform your CLO health authorities) and Tokyo 2020 to determine
– You will either be required to continue further measures, such as disinfection of
isolating or be hospitalised. You will not be specific areas
allowed to perform your operational role – More information will be provided to CLOs in May
– The location and length of your isolation
period will be determined by the Japanese
health authorities, depending on the severity
and symptoms of your infectionAt the Games 28
• If you are a close contact of someone with a – A decision on applicable measures will be
confirmed positive test made on a case-by-case basis and will take into
– Close contacts are those who have prolonged consideration the likelihood of you spreading
contact (for 15 minutes or more) with a person the virus
who has a confirmed positive COVID-19 test, – Further details on this process will be clarified in
within one metre, without wearing a face mask the next version of the Playbook
from the two days before the person’s symptoms
appeared to when they were tested and started
isolating. This is particularly applicable when such
contact happens in enclosed spaces, such as
hotel rooms or vehicles
– Close contact cases will be confirmed by the
Japanese health authorities based on information
provided by you, your organisation and
Tokyo 2020
– If you are identified as a close contact,
immediately stop your activities and leave the
competition venue or IBC to quarantine at your
accommodation; your CLO will contact you
regarding the next stepsAt the Games 29
• Limit your contact with other people as much as • Keep your list of regular contacts up to date
possible
• Avoid enclosed spaces and crowds wherever
• Keep a distance of two metres from athletes and possible
one metre from others
See ‘Operational principles’, page 33 • Avoid staying an unnecessarily long time in a space
– Observer seats will be subject to regulations where physical distance cannot be maintained.
following the standards of Japan and based on Refrain from talking in constrained areas such as
the upper limit on the number of spectators elevators
– You must not visit Games venues as a spectator
with a ticket • Eat meals keeping two metres away from others
unless instructed otherwise, or eat by yourself,
• Keep physical interactions with others to a keeping contacts to a minimum
minimum. Avoid unnecessary forms of contact such
as hugs, high-fives and handshakesAt the Games 30
• Where you can go, what you can do – You are strongly encouraged to stay at
accommodation provided by Tokyo 2020
• For the first 14 days – If you are staying in self-arranged
– Follow only the activities you have outlined in your accommodation, you must adhere to
14-day Activity Plan Playbook rules at all times and provide
– You must only leave your accommodation information to Tokyo 2020 so they can
to go to official Games venues (as per your work with respective local authorities to
accreditation privileges) and limited additional facilitate the implementation of COVID-19
locations, as defined by the list of permitted countermeasures
destinations. Permitted destinations are those – If your planned accommodation is not able
that are critical for the Games and will have to confirm the implementation of all relevant
COVID-19 countermeasures in place COVID-19 countermeasures, you must
– Minimise contact within one metre of Games contact Tokyo 2020 to be provided with
participants who have already been in Japan for suitable alternative options
more than 14 days, and residents of Japan – Locations will be supervised on a regular
– Wear a face mask at all times basis to ensure the locations and guests
– You must not use public transport follow expected standards
– You must not visit Games venues as a spectator
with a ticket
– You must not visit tourist areas, shops, restaurants
or bars, gyms, etc.At the Games 31
Getting around – Tokyo 2020 will manage reservations in
Media transport (TM)
collaboration with respective operators to
• For the first 14 days ensure there is appropriate space between • Due to the limitation of public transport usage
– You must not use public transport. You may only you and other passengers for your first 14 days in Japan, media transport
use dedicated Games vehicles such as buses, services provided by Tokyo 2020 will be
fleets and chartered taxis provided by Tokyo • After the first 14 days enhanced according to the following scheme:
2020 as a special service dedicated to Games – You may use public transport, which will operate – Arrivals and Departures (AND):
participants within the first 14 days, while you do following Japanese hygiene protocols combination of dedicated buses, dedicated
not have access to public transport. All dedicated vehicles and existing TM routes
Games vehicles will operate following official – Media Transport System (TM):
Japanese hygiene protocols. They will have: Chartered taxis will support transportation
– Mandatory face mask wearing, thorough hand to Official Games destinations which were
sanitising and refraining from conversation planned to be serviced by public transport
– Measures to enable as much physical – Inter-cities transport: for personnel in their
distancing as possible between passengers, first 14 days in Japan, dedicated seats will
depending on the vehicle need to be taken in planes and bullet trains,
– A partition between the driver's seat and some destinations will be serviced
passenger seats by chartered buses instead of trains.
– Constant ventilation, through air conditioning Tokyo 2020 will manage such reservations
– If you have to travel by air or bullet train to a venue – TP card will be distributed to media 14 days
in a remote city, you may do so on a limited basis. after entering Japan, and public transport
Tokyo 2020 will provide information on available can be used
flights and bullet trains Further guidance on media transportation will be
communicated when available.At the Games 32
Places to eat – Should these options not be available:
– You can buy food at convenience stores and
• For the first 14 days takeaway restaurants indicated by Tokyo
– Considering the increased risk of infection when 2020, that you can get to without using
eating meals with others, you should avoid doing public transport
so, especially with Games participants who have – The means of accessing and behaviour in
been in Japan for more than 14 days, and with these locations will be checked by Tokyo
residents of Japan 2020 to ensure they comply with COVID-19
– You must only eat in one of the following places, countermeasures, in particular physical
where COVID-19 countermeasures are in place: distancing and hygiene
– Catering facilities at Games venues (as the – Use a private room in a restaurant that can
preferred option) be accessed in a manner compliant with
– Your accommodation's restaurant COVID-19 countermeasures
– Your room, using room service or – Tokyo 2020 will require hotels to provide
food delivery enhanced room service and grab and go optionsAt the Games 33
More information is available in the ‘Supplementary – The floor of the mixed zone will be marked at all
Annex: Broadcast Facilities Principles’ venues to ensure physical distancing:
Athlete position < two metres > RHB position
• Commentary positions/Observer seats – The number of people accessing the broadcast
– At least a one-metre distance will be maintained side of the mixed zone will be strictly controlled
without enlarging the overall footprint – Keep a distance of two metres between athletes,
– In order to maintain a one-metre distance, two and one metre among others
people will be allowed in each three-seater – Wear a mask at all times
position (EP03/UP03). One person to be allowed – Interviews with athletes should last for no more
in each two-seater position (EP02/UP02) and one than 90 seconds
person in a one-seater position (EP01)
– Clear acrylic partition will be installed where • Dedicated camera positions
physical distancing is not possible – No issues are foreseen with enforcing physical
– Observer Seats will be regulated based on the distancing within the dedicated camera positions
upper limit of the number of spectators (CP01, CP02, CP03)
• Mixed zones
– At all venues, a maximum crew of two people will
be allowed at all dedicated TV positions (MZ01).
In radio positions (MZ02), only one person will be
allowed
– The use of a boom microphone (or an alternative
suitable solution) will be mandatory in order to
ensure the two-metre distance between athletes
and interviewers is maintainedAt the Games 34
• Announce positions/OPP • TM Load Zone – Athlete-dedicated drop off points will be
– Maximum capacity of each platform has been – At TM Load Zone, marks will be put on the established in the underground parking and
determined based on the dimensions of each ground based on the area and usage status, in overground near the compartments. Prior to the
position order to maintain at least one metre’s physical arrival of the athlete at the drop off point, RHBs
– RHBs are responsible for ensuring they have distancing. However, if it is difficult to implement must alert Tokyo 2020 VOC. Dedicated paths for
no more than the maximum number of people operationally (for example, shortage of waiting athlete use linking the drop off points and each
allowed in their allotted space space), additional measures will be taken, such RHB’s area will also be established. Broadcasters
as ensuring masks are worn and announcements will be responsible for escorting athletes along
• ENG MZ and ENG positions that you should not talk in a loud voice these paths to their area and back
– Across all venues, ENG positions will become – Broadcasters will clean and disinfect shared
bookable per session to ensure a distance of at • IBC surfaces and items (for example, consoles,
least one metre between RHBs – RHBs will have to ensure at least one-metre's microphones, headsets, etc.) inside their private
distancing from others within their private areas before and after each use, with special
• Venue flows broadcast areas and in the IBC common areas, attention to interview areas
– Detailed venue flows will be published when and two-metres' distancing from athletes – IBC guest passes will be limited strictly to
confirmed and will be based on Tokyo 2020 – If unable to keep the one-metre distance in essential operational needs only
countermeasures certain operational areas, clear acrylic partitions – For the safety of athletes, RHB staff inside the
will be installed by the broadcaster studios should be kept to the minimum necessary.
Under no circumstances should any broadcaster
or member of its staff approach an athlete for
autographs and picturesAt the Games 35
• Mixed zone of the Olympic and Paralympic – Dedicated pathways for athletes to allow for
Village Plaza two-metres' distancing will be created and must
– Access will be limited be observed at all times
– Entry to Olympic and Paralympic Village Plaza – VSA check of athletes without needing to leave
will be managed by OBS their vehicle to be confirmed
– Interviews with athletes will be coordinated by
each RHB with each NOC/NPC • Transport of athletes – Olympic and Paralympic
– RHBs will be permitted to enter only into the Village to IBC, RHB TV Studios and TV Towers:
Venue Media Centre and designated areas in the – Athletes will have to be able to be transported
Olympic and Paralympic Village Plaza, and not from the Olympic/Paralympic Village to the
allowed to enter into the Residential Zone dedicated drop off points by dedicated RHB
and NOC/NPC vehicles
• TV towers and RHB TV studios
– Maximum capacity of each studio will be • Further guidance on mask wearing in commentary
determined based on the dimensions of each positions, announce positions, occasional
structure, taking into account two-metres' presentation positions, TV towers and RHB studios is
physical distancing between broadcasters and currently under discussion. Updates will be provided
athletes and one metre amongst crews when made available
– Temperature checks will be conducted on entry
by the RHB organisations. Other sanitation
protocols will also need to be followedAt the Games 36
HYGIENE
• Wear a face mask at all times, except when eating, • Wash your hands regularly and thoroughly for at • Respect the rules displayed in venues including
drinking or sleeping least 30 seconds, ideally using soap and warm water. the IBC/MPC and media accommodation facilities,
Otherwise use hand sanitiser where enhanced cleaning protocols and hygiene
• If you feel the need to avoid the risk of heatstroke, countermeasures will be in place
you may remove your mask when you are outside and • Avoid shouting, cheering and singing, find
able to keep two metres apart from others other ways to show support or celebrate during • Your organisation must take responsibility for
See WHO guidance on wearing a mask competition, such as clapping cleaning measures that fall outside the defined Tokyo
– Clean your hands before putting on and after 2020 service levels
taking off your mask and avoid touching your • Ventilate rooms regularly where possible, at least
eyes, nose and mouth. If possible, wash your every 30 minutes and for a period of several minutes • Broadcasters are responsible for providing all their
hands with soap and warm water for at least 30 each time own sanitisation materials, for example disinfectant,
seconds. Otherwise use hand sanitiser sanitising wipes, etc. for the areas that fall outside the
– Replace masks as soon as they become damp • Avoid sharing items wherever possible. Always defined Tokyo 2020 service levels
and wash them daily disinfect items that have been used previously
– A face shield is not an acceptable alternative by someone else
to a mask. They should only be used to prevent
infection of the eye area or in situations where • Make cashless / contactless payments at all
wearing a mask would be impractical official venues
• Disinfect your dining table after eatingAt the Games 37
• The restriction of keeping a one-metre distance from • You may temporarily remove your mask if you are
others will be waived for those in need of additional speaking or providing assistance to someone who
support, who can receive assistance from another relies on lip reading, clear sound and/or facial
member of their immediate circle expressions to communicate. You should stay at a
– Masks should be worn at all times when providing distance of minimum one metre and should put your
assistance to others mask back on as soon as possible
– Once aid has been given, sanitise your hands and
go back to maintaining a physical distance of at • If you use a wheelchair or other mobility device that
least one metre from others may be handled by another person under certain
– You should still try to keep physical contact to a circumstances (for example drivers), regularly
minimum when possible disinfect the relevant surfaces with sanitising wipes38
LEAVING
JAPAN
The length of your stay is to be minimised to reduce
the risk of infection and help ensure a safe and
successful Games.
You should continue to follow the Playbook and any
instruction or requirement from the Japanese authorities
– including hygiene and distancing rules – throughout
your departure and until you reach your destination.
Support from your CLO when leaving Japan
– Your CLO can help confirm any COVID-19
requirements for international travel or entry
into your destination countryLeaving Japan 39
• Make sure you know the latest entry requirements for
your destination country, as well as any countries you
will pass through in transit
• Solutions will be available if you need to take a final
COVID-19 test and obtain a negative test certificate
for international travel or entry to your destination
country
• Travel to the airport using a dedicated Games vehicle
if within first 14 days of entering Japan. After 14 days,
use public transport
• When you arrive at your destination, follow local
COVID-19 regulations, including any need to
quarantine on arrivalLeaving Japan 40
• Any Games participant staying in Tokyo and Japan
after the closing of the Olympic Games to participate
in the Paralympic Games will have to continue
following the principles described in this Playbook
• You are not required to exit Japan and re-enter
the country for the Paralympic Games, but you are
allowed to do so. In that case, upon re-entry for the
Paralympic Games, you would begin a new “first 14
days in Japan” period41 FURTHER INFORMATION
Further information 42
In addition to the Playbook principles, the following – Workforce will be trained in managing the Cleaning and sanitisation
applies to venue operations at the Olympic and movement of people, including guiding and
Paralympic Games Tokyo 2020. Details of venue-specific providing directions. They will be positioned in • Installation of hand sanitisers
adaptations are being developed by Tokyo 2020 and the areas where people are likely to gather – including – Hand sanitiser will be available at numerous points
IOC/IPC. Any further information will be available within any waiting lines – for example at Pedestrian throughout each venue, including every entrance/
individual venue operating plans. Screening Areas (PSAs), temperature check exit, rooms where medical treatment is performed,
areas, concourses, toilets, concessions, seating dining areas, toilets, mixed zone, press desks and
Physical distancing bowl entrances, and venue entrances and exits. commentary positions, seating bowl staircases,
They will count people going in and out, so that concourses, work rooms, sports information desks,
• Separation of flows between athletes and others venues do not exceed maximum capacities ice and towel distribution points, changing rooms,
– Athlete flows will be organised so that they do – Signage will be installed in all necessary places, athlete warm up and call areas and gyms
not cross with others, unless it is unavoidable for including distance markers on the ground – Hand sanitiser will be made available to
operational purposes in which case additional – Droplet prevention measures (dividers/splash spectators in all general public areas, such
countermeasures are put in place, such as guards) will be installed in areas as an additional as PSAs and concourses
managed crossings measure where physical distancing cannot be – Hand sanitiser will be accessible for individuals
easily ensured (for example, food and beverage with different types of impairment
• Ensuring physical distancing: concessions, check-in areas, counters, work areas)
– Maintain the standard Playbook physical
distancing rule of at least two metres from Wearing of face masks
athletes and one metre from others. Where this is – Masks must be worn at all times, in all locations of
not possible, for example in elevators, capacities venues, with the exception of training, competing,
will be limited and conversation prohibited. eating, drinking or during interviews in Tokyo
– Masks may be removed when eating or drinking
but must be promptly replaced when finishedFurther information 43
• Disinfection operations Venue entrance: PSA & Vehicle Screening Area (VSA) – The location of each temperature measurement
– Doorknobs, switch panels, handrails, desks, Operations (*) – Temperature screening procedure area may be different for each venue
elevator buttons, eating surfaces and other areas
where high frequency contact is expected will be • Temperature measurement when entering a venue Isolation spaces
disinfected regularly (*Under coordination) – There will be an isolation space at each venue,
– You should disinfect items such as tables – Everyone will have their temperature checked located close to the relevant medical station
after eating and shared equipment (such as before entering a venue. – If you have a fever, other COVID-19 symptoms or
microphones, sports equipment, physio beds) – The first temperature measurement area will be any symptoms of illness, you will be temporarily
before and after use in front of the entrance of each venue, before the isolated in this space
PSA or VSA. Temperature will be measured by
Signage and announcements thermography or non-contact thermometer
– Comprehensive dedicated signage (including – If the temperature taken is 37.5°C or higher,
pictograms) will be installed to support and it will be taken again with a non-contact
enforce the respect of countermeasures thermometer
(mask wearing, physical distancing, hygiene, – If the temperature again measures 37.5°C
disinfection, behaviour in the seating bowl, etc). or higher, you will move to the secondary
This will include appropriate accessible signage temperature measurement area
for visually impaired people – In the secondary temperature measurement area,
– Messaging will also be delivered via public after a short rest, your temperature will be checked
address and videoboards again, twice maximum, measured with a contact or
noncontact thermometer
– If your temperature is 37.5°C or higher, you will
not be allowed to enter the venueFurther information 44
Food and beverage operations
Be extra vigilant when eating and drinking, when the risk
of infection is high. Additional measures in the food and
beverage areas (concessions and concourses, seating
bowl areas, lounges, workforce dining, accredited
stakeholders catering areas, etc.) will include:
– Installation of droplet-prevention measures
(for example, dividers/splash guards)
– Installation of hand sanitiser dispensers at the
entrance and reception
– Regular disinfection and cleaning of tables
– Signage, for example, rules for washing hands,
wearing masks etc.
– Disinfection of water dispensers and microwaves
– Installation of floor markings in waiting line areas
(at least one metre physical distancing)
– Ventilation of the area
– Workforce wearing gloves
– Installation of hand-washing soap (pump type)
– Eating outside the dining area whenever possible,
to avoid 3Cs (Crowded Places, Close-contact
Settings, Confined and Enclosed Spaces)Further information 45
Applications As a Games participant, to start using the app after Privacy policy and data protection
Every visitor to Japan is required to have a smartphone downloading it you will need to input your OIAC/PIAC A privacy policy will be prepared in accordance with the
and to download and use two smartphone applications card number and an access code from the Tokyo 2020 rule of the Personal Information Protection Law in Japan,
('apps'): a health reporting app and a Contact Confirming Infection Control Support System (ICON). See page 56 on the premise of giving consideration to the privacy of
App (COCOA). These will support entry to Japan, daily for more information each person.
health reporting and contact tracing in case of having
close contact with somebody who has COVID-19. Functions Download links
An overview of each app is provided below. The app will be released in June.
Daily health reporting
Health reporting app You will need to input your daily body temperature (taken
by a thermometer) and whether or not you have any other
Overview COVID-19 related symptoms after entry to Japan. This
The health reporting app is currently under development information will be transferred to Tokyo 2020 ICON
by the Government of Japan and scheduled to be under strict data management, and monitored by each
released in June. organisation’s CLO and the responsible Functional Area
in Tokyo 2020 to help prevent the spread of COVID-19.
For Tokyo 2020, this health reporting app also supports
infection prevention at venues and measures to prevent Functions for immigration
the outbreak of clusters. It also has the functions equivalent to the ‘Questionnaire
web', required at the time of entry.
You will need to download and install this app before
you travel to Japan, to input daily health information Languages
after your arrival and some information required when English, Japanese, French, Chinese (Simplified),
entering Japan. Spanish and Korean.Further information 46
Contact Confirming App (COCOA) Language
At the moment, Japanese, English and Chinese are GPS location information storage
Overview supported. The final supported languages for the Games In the event that an infection is found, the GPS
The COCOA app enables you to receive notifications are to be confirmed. function of your smartphone (Android/iOS) will be
about the possibility of contact with someone infected used to save your location information, in order to
with COVID-19, while ensuring anonymity for your Download links support the contact tracing process of Japanese
privacy. The app was released in June 2020. It uses Download COCOA using the following links: health authorities. When entering Japan, please
the short-range communication (Bluetooth) function on set the GPS function of your phone in accordance
smartphones and the Exposure Notification framework Download from App Store with the immigration procedure of the Government
developed by Google and Apple, adopted by many of Japan. This feature of your phone will only use
countries for a similar purpose. Download from Play Store a small amount of battery and a small amount
of memory to store location information.
You are not asked to enter your name, phone number, Privacy Policy
e-mail address or other information that could identify
you. Information on close contact with other smartphones Terms and Conditions of Use
is encrypted and recorded only in your smartphone and
is automatically disabled after 14 days. Administrative
agencies or third parties will not use or collect contact
records or personal information.
You need to activate COCOA on arrival.
Download more information about COCOA in EnglishYou can also read
