Your Council Working for Swindon 2021 2022 - Swindon Borough Council
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Introduction Overview Over 80% of this year’s budget will be spent on helping the of the Councillor David Renard most vulnerable members of our Leader of the Council community, and with demand for these services continuing to Council’s increase it means a lot less can Welcome to this year’s council tax vulnerable children and adults have be spent on other services. booklet which gives an overview relied on the Council for their care budget of where the Council’s money and safety. I’m grateful and inspired To continue to keep up with comes from and how it is used to by how our staff have managed to this demand, the Government serve Swindon and the Borough’s maintain services, adapting to fast- has given councils an additional 220,000 + residents. moving events. social care grant for 2021/22 and Our net budget for 2021/22 has allowed councils to raise It is with immense pride to see Providing care and the best possible is £153.3m. This is funded by council tax through the adult first hand how the Swindon quality of life to our vulnerable council taxpayers, a share of social care precept you will see community continues to rally round, children and adults is an essential the business rates collected on your bill. nearly a year on since the first but expensive task. The high level locally and government grants. national lockdown. The kindness, of need means the costs of these However, to keep our budget compassion and resilience shown by services is expected to account for We use our budget to provide balanced, which is required by residents, volunteers and staff across over 80% of the Council’s budget hundreds of services to law, we also need to deliver the public, private and voluntary this year and is why your council Swindon’s residents. While savings and the budget sectors has been impressive. tax bill is going up. many of our services are highly includes savings of £7.8m. Every day, the ongoing vaccine In the following pages you can read visible, like waste collections rollout brings us all a step closer how the Council continues to fight or road maintenance, many This year’s average council tax to better times. In the meantime, Swindon’s corner, recently securing others go unseen, such as bill has increased by 4.99%. we have worked hard over the £25m and submitting a bid for an providing foster carers for This includes a rise of 1.99% for past year to be there for our extra £25m in government funding. children in crisis, caring for general funds (which can be residents and businesses. older people and supporting spent on any services) and 3% I'd welcome your feedback on this rough sleepers. which can only be spent on More than ever during the booklet via this online survey: adult social care. pandemic, thousands of smartsurvey.co.uk/s/ctaxbooklet Over the past year, more people have relied on these council services than ever before, with This booklet costs 14p per household to produce. To find out how to switch to a For more detailed information digital bill and access this booklet online, visit swindon.gov.uk/annualreport many residents facing difficult challenges brought on by the on your bill please visit: If you require this booklet in another format email: customerservices@swindon.gov.uk COVID-19 pandemic. swindon.gov.uk/annualreport
The financial impact Where the budget comes of COVID-19 from and how it is spent What impact has The pandemic has affected the Council’s ability Where the budget Where the budget the pandemic had to generate income in several areas, for example comes from is spent on the income we through the reduction or suspension of car receive and the parking charges and the closure of museums. money we spend? We have also increased our spending in some areas, most notably in adult social care, and have taken on additional responsibilities, including sourcing and distributing PPE, supporting those shielding and helping with outbreak control. What financial We have received over £16.7m in COVID-19 support have we emergency funding from the Government, as well received over the as various other financial support programmes, past year from the including outbreak management funding (£3.2m), Government? infection control grant (£3.4m) and hardship Council Tax£113.0m Vulnerable adults £76.1m funding (£1.5m). In addition, the Government (74%) (49.6%) has established an income compensation Business £35.9m Children, families and £46.1m scheme for up to 75% of eligible income losses. Rates (23%) community health (30.1%) services Government £4.4m Has my council tax No, the increase in council tax is due to the Waste collections, £18.9m Revenue (3%) bill gone up in 21/22 continued increase in demand for, and the country parks and (12.3%) Support because of costs and cost of services, particularly in adult social tree maintenance Grant lost income caused care, as well as the costs of financing the Economy, development, £6.2m by the pandemic? Council’s capital investment programme. Total £153.3m skills and libraries (4.1%) (100%) Keeping people safe £3.3m How has the Over the next year, further support from the (incl. community safety, (2.1%) Government Government will be provided in the form of emergency planning planned to support a general grant of £5.7m to meet COVID-19 and trading standards) the Council with funding pressures and an extension to the Highways and buildings £2.7m the costs of the income compensation scheme to 30 June (1.8%) pandemic over the 2021. This support will help us manage COVID- forthcoming year? related budget risks in the forthcoming year. Total £153.3m (100%)
How you help 13,012 120 change Children given support from Children who couldn’t be our Early Help services, which cared for by their parents either include health visiting, youth placed with extended family the lives of engagement, family support and mental health support members or with a foster family living in or near Swindon those most in need When you pay your council tax, over 80% of what you pay helps fund services which support vulnerable people across the 803 Residential or nursing care 278 Adults helped to live Borough including the elderly, placements provided for independently in supported people with disabilities and adults who are too vulnerable living accommodation children who cannot live with to live by themselves their families. While only a relatively small proportion of people need these services, they are incredibly important to those who depend 1,727 1,085 on them, especially during the ongoing pandemic when many of those vulnerable people remain most at risk. Last year, your council tax People supported to return Adults given daily help to live directly helped to support home from hospital independently at home some of the Borough’s most vulnerable including:
Helping • More than £38m of lifeline grant Outside of our response to the funding has been distributed to pandemic, our role as a council local firms to help them get back involves doing what we can to our town on their feet. • A fast-track system for pavement support the success of Swindon’s wider economy. We continue to bounce promote the profile of Swindon as a licences was introduced to help great place to live, work and invest, hospitality businesses serve their whether this is through attracting back customers outdoors, supporting new employers and external with social distancing to keep investment to the town or supporting their staff and customers safe. the employers currently based here. The coronavirus pandemic • For those who need it, we continue has had a major impact on to signpost to vital financial and businesses and economies across the world but we’re doing all we well-being support organisations. Other ways we’re supporting the • Help continues to be provided can, along with our partners and Swindon’s innovative business to businesses, including retailers town’s economy include: and pubs, to reopen safely when sector, to encourage economic guidance permits them to do so. • Strengthening the growing • Creating new employment site recovery and growth in our town. tech community: The opportunities: Employment sites • We continue to work with the TechSwindon campaign have been incorporated as part of Here are some of the ways local business community to showcases Swindon’s emerging the New Eastern Villages housing we are supporting businesses create new uses for the changing tech cluster. The role of this development. As part of a £400m through the pandemic: town centre. group of local companies is to investment at Symmetry Park (photo promote Swindon, attract talent, above), one of the units is already encourage inward investment occupied by Iceland and construction and create jobs. is well underway on a new state-of- the-art building, providing 2,000 new • Supporting businesses jobs. Work is underway to identify through redundancy: We further employment land to support continue to provide businesses local business growth and attract with the support they need, inward investment. including helping Honda of the UK Manufacturing and its • Delivering next-level internet wider supply chain to minimise speeds: We’re working with fibre the impact of its closure and broadband providers to enable the encourage it to consider the infrastructure to offer residents and best outcomes for the site. businesses next-level internet speeds.
Improving • We received £25m of government funding to Heritage Action Zone The Carriage Works redevelop Fleming Way, We are working with Historic In 2020, we refurbished a third unit our town creating a new gateway into the town centre. England on a £1.6m plan to revitalise Swindon’s Railway of the Carriage Works, in which the Royal Agricultural University centre Village. We will enhance paths has established a Cultural Heritage • Work is underway on Zurich's and public spaces and will raise Institute. Over the next year, a new state-of-the-art offices awareness of the area’s history government grant of £4m and a which forms part of a council- Like many other places, Swindon’s through a programme of cultural potential additional £5m from the led regeneration scheme at town centre faces some difficult events. Key buildings will receive Towns Fund, will fund the delivery Kimmerfields (photo below). economic challenges, particularly much-needed attention including: of another two units. as consumers continue to favour • When this booklet went to print, online shopping. However, our role we were expecting a decision is to do everything we can to attract on our bid for £25m from the Health Hydro (photo below) Mechanics' Institution investment and work with partners Government’s Towns Fund to be We’ve allocated £1.5m towards Last year, a hazardous materials to overcome these challenges. used towards several regeneration improvements to this iconic survey was completed to enable projects to improve the visitor While there is no simple solution, building and have submitted a structural engineers to safely experience in the town centre. our actions have secured big bid for a further £5m from the enter the building and assess investments in new town centre • Last year, proposals were Government’s Towns Fund. This its current condition. The next projects from both businesses and approved to seek external funding will enable a complete steps are to estimate the likely government. These are a huge funding to create a new Cultural refurbishment to ensure the long- refurbishment costs and create boost for Swindon and the local Quarter that includes the term future of the building and a detailed business plan for the economy, helping to kick-start the development of a new theatre, to provide a major historic leisure restoration of the non-council town centre's transformation. dance centre and media facility. attraction in our town centre. owned building.
Here for Swindon Recruited 396 new volunteers to support vulnerable residents Found accommodation for over 40 rough sleepers 1,471 3,364 Over 1,213,796 pieces of PPE distributed 1,471 food boxes delivered food boxes prescriptions £38m delivered delivered processed 3,364 prescriptions delivered in business Over £38m processed in business grants grants 909 children of critical workers or vulnerable families given free childcare Helped distribute £241,000 in self-isolation support payments 28,668 letters sent to shielding residents Helped re-schedule 483 weddings 6,413 emergency response visits from our Homeline team 30,448 library book reservations and orders through Click, Call & Collect 909 children Helped distribute £241,000 28,668 609 freeOver thepermits parking past for year, NHS we have staff, provided key workers and support charities to of critical workers letters sent to 8,180 welfare or vulnerable in self-isolation shielding morecalls made than ever, with many people facing residents 252 colleagues redeployed to support vital services families support residents challenges they’ve never had to worry about before. given payments Here are some of the ways we have been free here for Swindon during the pandemic: childcare 1,213,796 6,413 30,448 Recruited Helped re-schedule 396 483 emergency library book new weddings response visits reservations and volunteers to support pieces of PPE from our Homeline orders through Click, vulnerable residents distributed team Call & Collect Found accommodation 609 8,180 252 for over free parking welfare colleagues 40 permits calls redeployed for NHS made to support rough staff, key vital sleepers workers and services charities
Facilitating COVID-19 Supporting testing in Swindon residents We played a key role in establishing the COVID-19 testing sites available in Swindon, to make sure all residents through the who have symptoms can easily and promptly access testing. This year pandemic we also set up new community sites to support symptom-free testing of those unable to work from home. Over the past year, residents in Swindon have volunteered their services like never before, to support one another and show Recruiting local volunteers their community spirit, despite the Last year we worked with our partners in the voluntary and community challenges many of us have faced. sector to launch Compassionate Swindon, a new initiative aimed at helping our town’s most vulnerable residents who were required to We’ve worked closely with local shield. We recruited over 200 volunteers to provide practical support partners, our voluntary sector and to those who were shielding or who were isolated during the first Swindon’s residents to provide as and second lockdown. Our volunteers continue to work alongside us, much support to those who need offering befriending support and assisting people in practical ways to it as possible, particularly to those regain their independence either at home or when leaving hospital. who are most vulnerable. Helping to Delivering locally enhanced Test and Trace vaccinate Swindon Our public health local contact tracing team continue to enhance the Since December, the STEAM national NHS Test and Trace system at a local level by contacting positive Museum has acted as a COVID-19 cases the national programme have not been able to reach. vaccination site for residents in The team have so far successfully contacted over 700 local people, Swindon and we have recruited helping to reduce the spread of the virus in our local community. a number of local volunteers to support us as car park marshals and patient co-ordinators.
Improving the road network at the Keeping New Eastern Villages (NEV) Swindon Work to upgrade White Hart junction has made good progress, with improvements at Gablecross junction, Piccadilly roundabout and Nythe moving Road also underway. Once complete, the capacity at these junctions will be increased to support the NEV housing development. Last year, £19m of Housing Infrastructure funding was approved so that the As Swindon continues to grow, Council could build the Southern Connector Road, a key link road joining several projects are underway up the NEV development with the Commonhead roundabout. to improve our road network, along with providing routes for sustainable transport. This includes investing over £100m in major schemes to reduce congestion Funding improvements to Junction 15 and improve your journey times. Repairing our roads We have teamed up with Highways England and Swindon and Wiltshire In 2020, we filled over 5,382 Local Enterprise Partnership to deliver £17.5m of improvements to This considerable investment potholes and carried out Junction 15 of the M4, including the addition of a new lane on the has been made possible major road resurfacing across A419 for London-bound traffic. thanks to the Council areas in North Swindon obtaining significant funding The scheme is well underway and, once complete, will improve journey (photo above). from Central Government. times and reliability for motorists by tackling congestion at both the This money needs to be spent busy M4 junction and on the A419, particularly at peak times. by a certain time, which is why many of the schemes are currently running in parallel. We have carefully planned and Creating the co-ordinated each project in order to minimise disruption Wichelstowe to drivers and residents. Southern Access Significant progress has been For the latest news relating to made on this new road into the Borough’s roads, including Wichelstowe beneath the M4, the major schemes underway, which will provide easy access to subscribe to the Council's the new housing development Highways News e-newsletter: and help reduce congestion in swindon.gov.uk/highwaysnews other areas of the town.
Taking Changing how new homes are built Installing electric vehicle Swapping to low energy LEDs action on We have changed our planning requirements so that all new homes charging points We are more than a quarter of the way through converting 28,000 climate We are helping residents and are more environmentally-friendly. streetlights to LEDs, which will save visitors looking to make the switch This includes a requirement for 65% of the energy previously used to electric cars by providing easy change developers to install electric vehicle as well as £800,000 a year in energy access to charging points in key charging points in new residential bills. In addition, all our multi-storey areas across the town. and commercial developments. car parks are now lit with LED bulbs. Climate change is the biggest environmental threat the world currently faces and we are committed to playing our part to tackle this challenge. Our Carbon Reduction Strategy sets out our plan to reduce the Council’s carbon emissions to net zero by 2030, while also encouraging residents and businesses to reduce their emissions. As part of that we will look to: • Reduce the emissions from our vehicles • Reduce energy emissions from our own buildings • Use education to promote low carbon activity across the Borough On top of that, we have made great strides in recent years to help our local environment, investing over £15m in low-carbon initiatives. Progress so far includes:
Waste & Recycling News With many people spending more time at home, there has never been a better opportunity to recycle more and waste less. There are lots of items that can be recycled in your kitchen, bathroom and bedroom. If you’re ever unsure of where to dispose of an item you can use our handy A-Z guide: Using applications. It also helped reduce swindon.gov.uk/recycling 1,037 tonnes of food waste recycled technology the application turnaround time for applicants by 66%. The food waste trial, which was tested by to improve Responding to fly-tipping 11,000 households across the Borough, was a fantastic success and received overwhelmingly services more efficiently positive feedback. With the help of residents, we successfully recycled 1,037 tonnes of food for you In 2020, we introduced innovative technology to make our response to reports of fly-tipping as efficient waste during the trial, which was turned into renewable energy and bio-fertiliser. We are at the forefront of using as possible. This means we are able In line with our commitment to a more sustainable Swindon, award-winning technology to respond to fly-tipping faster and plans are currently being worked through to extend the food to make it easier and more it is easier for residents to report waste collection service to all households in the Borough. convenient for residents to and track fly-tipping cases. access our services. Sign up to our garden Improving your experience Simplifying free school of the HWRC waste collection service meals applications We offer easy, contactless garden waste The new online booking system collections. Subscribe to our fortnightly Last year, despite an increase for the Household Waste Recycling service and your garden waste will be in applications for free school Centre (HWRC) introduced last year collected, composted and recycled into meals in Swindon, new during the pandemic has not only environmentally-friendly soil improver technology at the Council led to supported public safety, but made for an annual fee. Sign up today: a 98% increase in efficiency in it a more convenient and efficient swindon.gov.uk/gardenwaste the speed of processing these user experience.
Supporting children Providing shelter to Progress Our priorities in our care rough sleepers against our Priority one Over the past year, we have recruited 11 new local foster Last year, we worked with local partners to support rough sleepers priorities Improve infrastructure and carers, increasing the number of in Swindon by providing food and housing to support a growing, foster care placements available accommodation, and by drawing low-carbon economy. for children in Swindon so they over £1m in government funding remain closer to their friends, to increase our Housing First Despite the challenges Priority two family and school. provision and support services. faced during the COVID-19 Offer education opportunities pandemic, over the that lead to the right skills and past year we have made right jobs in the right places. significant progress towards realising our vision and Priority three Queens Drive priorities for Swindon. Ensure clean and safe streets Good progress has been made on Much of this progress is and improve our public spaces the £34m regeneration of Queens outlined throughout this and local culture. Drive, one of our major house- booklet, but here are some building projects. A combined of the other ways we are Priority four total of 47 flats and houses will working to make progress Help people to help be completed by November 2021 against our priorities: themselves while always ready for occupation. In total, the protecting our most vulnerable project will deliver 149 affordable children and adults. homes by November 2023. Providing first choice A new community school placements in Wichelstowe Last year, of the 5,478 applications We're continuing to play a key role received on time, 95% of pupils in the 4,000 new homes being built received their first choice primary at Wichelstowe. In the past year, the and secondary school on National first residents have moved into their Offer Day, an increase on the Canalside homes, an electric vehicle previous year. Additionally, 99% charging network has been installed of pupils were offered one of and construction of the Kingfisher their top three preferences. primary school has been completed.
Where your money goes Your council tax bill 2021/22 Where every £1,000 of your council tax goes Vulnerable adults ..................................................................... £496 Children, families and community health services .............................................. £301 Waste collections, country parks and tree maintenance .......................................................... £123 Economy, development, skills and libraries ............... £41 Keeping people safe (including community safety, emergency planning and trading standards) ...................................... £21 Highways and buildings ........................................................ £18 TOTAL ........................................................... £1,000 The figures are provided for illustrative purposes. They do not include services provided through Housing Revenue Account, Dedicated Schools Grant or Public Health Grant as funding for these is separate to the general fund services. For further information, please search 'open data and transparency' on the Council's website. Information in this booklet correct as of 19/02/2021 D2937 FOI 4151/21
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