HIGH TOUCH VS HIGH TECH - Servicecenter 4Hospitality
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Initiator Co-creators
edition
HIGH TOUCH VS HIGH TECH
YEARBOOK February 18th & 19th 2018
Maastricht - The Netherlands
TABLE OF
CONTENTS
12
10
13 14 15
16
3 More than just a competition! 32 Team photo's
4 Organisation 37 Notes
5 Programme 38 Business Jury
6 Advisory Council 59 Notes
9 Moderators 60 10th Anniversary
11 Hosts 62 Factsheet & Contact information
17 Teams 63 Notes
2
MORE THAN JUST A COMPETITION!
We are proud to introduce the EMCup. During the past 10 years, this prestigious
competition amongst the best Hotel Management Schools in Europe has evolved into
a well-established event.
Participating students not only represent their school while working on academic
assignments, the main focus is on making a difference with their vision and ideas. The
EMCup challenges them to think out of the box about a real life topic and is the perfect
possibility to meet, share visions, and build relationships with industry professionals.
Ask well respected hotel management school alumni how they have been able to
accomplish their success, and the majority will include ‘network’ in their answer. Therefore,
an important focus of the competition is creating networking moments, not only for
students, but also for deans, coaches, and hospitality professionals. That is why the true
value of the EMCup lies not in the competition itself, but around it. Each year, a large
variety of companies join the EMCup Business Jury to experience the motivation and
innovation of the participating students first-hand. And each year, their enthusiasm grows!
Because by sharing ideas, and by feeding them with ideas and input of others, valuable
business ideas are born.
“Networking is not about just connecting people. It's about connecting people
with people, people with ideas, and people with opportunities.”
Welcome to the 10th anniversary edition of the EMCup, and best of luck!
Hospitable regards,
CHARLES VAN GOCH STEPHANIE VAN OORSCHOT FLORIS DRABBE
Mise en Place HotelloTOP HRC International
3
ORGANISATION
Each year the European Mise en Place Cup is a big success. Not only
the quality, knowledge and creativity of the students are the reason of
this success. Networking is also a large contributor!
IT’S NOT WHAT YOU KNOW, BUT WHO YOU KNOW THAT MAKES THE DIFFERENCE
The organising team, Servicecenter 4Hospitality (S4H), manages and supports a variety
of international networks and events for companies and professionals that are active in
the European hospitality industry. We continuously strive to improve and connect the
industry, with hospitality as our foundation.
With this competition we aim to create and build long-lasting relationships, provide
hands on experience, build a bridge between schools and companies and connect
young professionals to the industry.
With this Yearbook we offer you a starting tool to build, expand, and support your
network.
We wish you the best of luck with the EMCup and are ready to answer any questions
that you might have during these days. May the best team win!
Kind regards,
On behalf of team S4H,
Jordy de Graaff Lukas Gasser
M: +31 (0)6 528 381 50 T: +31 (0)43 356 10 91
4
PROGRAMME
Sunday February 18th
Hotel Management School Maastricht
10.30 - 11.00 Students Business Jury, Coaches, AC, Guests
Transport from Hostel stayokay Transport from Hotel NH Maastricht
11.00 - 12.00 Welcome lunch & registration
12.00 - 12.50 Opening EMCup 2018
12.50 - 13.40 Keynote speaker - Adjiedj Bakas
13.40 - 14.00 Break
14.00 - 15.20 MapsTell training
15.20 - 16.20 Students Business Jury, Coaches, AC, Guests
Interactive session - personal branding Interactive session - theme EMCup 2019
16.20 - 16.50 Break
16.50 - 17.45 Students Business Jury & AC
Briefing & preparation Best Idea Briefing assessment process
17.45 - 18.30 Pitches Best Idea
18.30 - 19.00 Networking drink
19.00 - 22.00 Networking dinner
Assessment Introduction movie
22.00 - 22.30 Students Business Jury, Coaches, AC, Guests
Transport to Hostel stayokay Transport to Hotel NH Maastricht
22.30 Relaxing drinks at the bar (optional)
Monday February 19th
MECC Maastricht & Rebelle Maastricht
08.30 - 09.00 Students Business Jury, Coaches, AC, Guests
Transport from Hostel stayokay Walk from Hotel NH Maastricht
09.00 - 09.15 Opening Day 2
09.15 - 10.00 Pitches Academic Paper - Assignment 2B
10.00 - 10.20 Break
10.20 - 11.20 Students Business Jury, Coaches, AC, Guests
Briefing & preparation Case Interactive session
11.20 - 12.05 Pitches Case - Assignment 3
12.15 - 13.15 Lunch @ Hotel NH Maastricht
13.30 - 14.50 Knock-out phase - debates Assignment 4
15.00 - 15.20 Break
15.20 - 16.15 Top 9 Teams Remaining Students and all others
Briefing & preparation Final Assignment Talent talks
16.15 Pitches Final Assignment by Top 9
Transport to Hostel stayokay & Time to refresh
19.15 - 19.30 Students Business Jury, Coaches, AC, Guests
Walk to ‘Rebelle’ Transport to ‘Rebelle’
19.30 - 22.30 Award Dinner
22.30 After-party (optional)
5
ADVISORY COUNCIL 6
ALAIN NAJAR ARIE VAN DER SPEK
Ecole Hôtelière Flanel - Executive Communication
de Lausanne & Business Analysis in Hospitality
BJÖRN OLTHOF GIL MULDERS MARCO TEN HOOR
Hilton Worldwide IHG Stenden University
of Applied Sciences
FABRICE TESSIER FLORIS DRABBE
Accor Hotels HRC International
7
NATASHA KINSELLA STEPHANIE
Regional Skills Forum VAN OORSCHOT
Dublin HotelloTOP International
PETER DUCKER STEPHANIE JAMESON CHARLES VAN GOCH
Institute of Hospitality Council for Hospitality Mise en Place
Management Education
NIELS VUGS CHRISTIAN BEEK
Mise en Place Germany NHTV University of
Applied Sciences
8
MODERATORS
9
MODERATORS: Q-STAFF
Q-staff is the Learning and Development specialist within the hospitality industry.
We believe that development starts with a change in behaviour, before a change in
technique can take place. We deliver customised programmes and strive to always
exceed expectations. The rewarding energy comes from all people we see in all kinds
of development programmes. Seeing peoples’ growth and realising that we have the
opportunity to contribute in their development, gives us all the inspiration to continue
developing people in hospitality.
WHAT DO YOU EXPECT OF THE EMCUP?
We expect this edition of the EMCup to be the breeding ground for students to
learn, grow and lead. Our role as moderator and partner is important to create the
connection between the high potentials and the professionals.
WWW.Q-STAFF.EU
DIMITRI TOPS PASCAL STRAUSS RICHARD HAECK
Managing Director & Partner & Partner &
Senior Trainer Senior Trainer Senior Trainer
dimitri.tops@q-staff.eu pascal.strauss@q-staff.eu richard.haeck@q-staff.eu
10HOSTS
HOTEL MANAGEMENT
SCHOOL MAASTRICHT
The Hotel Management School Maastricht (HMSM) is a hospitality school committed to
educate young adults into qualified and passionate professionals capable of contributing to
the development and innovation of the national and international hospitality industry. In our
four-year bachelor programme in hospitality management (in both Dutch and English) as well
as the master of Innovative Hospitality Management and the master in Facility & Real Estate
Management we pass along our core values of passion, professionalism, initiative, openness and
inspiration. Being an international industry, our alumni take up management and consultancy
positions in hospitality or service sector organisations or set up their own business worldwide.
SINCE 1950
Since its establishment in 1950, Hotel Management School Maastricht has enjoyed an
excellent reputation worldwide. Having obtained an accreditation in small scale and
intensive education, HMSM only admits about 340 national and international students per
year and has a student population of approximately 1,100 students. To teach our motivated
students the ins & outs of the industry, we employ 130 staff members.
CAMPUS
Alumni and students often have warm memories of their time on campus. Small and cosy,
it is set in a lovely green park and consists of the Teaching Hotel, the education building,
the student flats (259 single rooms), the student association Amphitryon and a sports field.
Being part of Zuyd University of Applied Sciences, students enjoy a great combination of
both theory and practice to prepare them for the industry. Students enjoy a variety of classes
in the education building, while also carrying out trainings in the student restaurant Refresh
and the Teaching Hotel. Furthermore we encourage students to develop their soft skills by
requiring them to be internal on campus for the first year of their studies.
TEACHING HOTEL
Originally a 13th century castle, The Teaching Hotel Château Bethlehem has been converted
into a designer hotel by 12 renowned Dutch designers in 2010. The Teaching Hotel has 26
unique hotel rooms, a restaurant, a bar and a range of meeting rooms. In this unique and
inspiring learning environment our first-year
students carry out many of their trainings
and have the opportunity to experiment
with hospitality, design and creativity.
We’re proud to welcome many domestic
and international guests and have the
opportunity to let them “Take the next step
in hospitality, feel the next step in hospitality
and/or share the next step in hospitality.”
12MAASTRICHT EXHIBITION
& CONGRESS CENTRE
MECC Maastricht’s product is success. With our flexibility, high level of service and
entrepreneurial attitude we offer organisers, participants and visitors to trade fairs,
congresses and events maximum success. As a modern exhibition and convention
centre, MECC Maastricht contributes strongly to the (economic) attractiveness of
Maastricht. We offer a successful partnership. MECC Maastricht exceeds their partners’
expectations by excelling on an operational and commercial level. This leads to
achieving or exceeding intended goals. Our team is hospitable and service oriented,
specialised in organising (inter)national conferences, expos and events. We are proud
to be “The Best Congress Location of The Netherlands”.
BBB & FOLIE CULINAIRE: 8-10 OCTOBER 2018
The hospitality industry exhibition BBB at MECC Maastricht (8-10 October 2018), which
is held together with Folie Culinaire, offers visitors and exhibitors alike a guarantee
for innovative products, interesting activities, inspiring industry colleagues, all
characterised by the hospitality Limburg is famous for. The largest hospitality industry
trade exhibition in the Euregio provides you with a complete overview in four worlds:
Beverage Beach, Food Forest, Variety Valley, and Folie Culinaire. Workshops, tastings
and exciting competitions will be held at special theme ‘squares’. You can enjoy a
lunch worthy of a Michelin-star at affordable prices in the pop-up restaurant, or try
various dishes at the Food Trucks. At the end of each exhibition day, culinary activities
will be held in the evenings in the lovely city of Maastricht, where you can also profit
from various BBB special offers. After all, there’s a good reason that more than 14,000
visitors of BBB Maastricht in 2017 gave the event an average review score of 7.5!
13HOTEL NH MAASTRICHT
Hotel NH Maastricht is great for both business travelers and those who are here
to enjoy the shops and sights. The hotel is right next to a major conference center,
and you can easily walk or get a bus to the heart of the city.
• Next to the Maastricht Exhibition and Congress Center
• A 15-minute walk to the center for shops, museums and restaurants
• Bus stop in front of the hotel
The hotel has 275 rooms. They’re either classically styled in warm colours or have a
more modern, fresher touch. And our range runs from Standard right through to
Suites and Apartments.
• Upper-floor rooms have great city views
• Suites have a dining table
• Triple and connecting rooms available
In its time, our hotel has had its fair share
of famous guests, from Audrey Hepburn to
Helmut Kohl and U2. It’s our privilege to look
after everyone who stays here - whether they’re
dining in one of our two restaurants or enjoying
the spa and gym.
• Health club with Turkish bath and whirlpool
• Cosy bar that’s open until late
• Terrace for al fresco drinks
14HOSTEL STAYOKAY
MAASTRICHT
The hostels of stayokay are established in special buildings and have a great variety
of rooms to their disposal. Stayokay is the number one hostel in the Netherlands. In
this hostel, you won’t find any exaggerating luxury, but just the things you need, so
we can keep the prices for accommodation as cheap as possible. You will spend the
night in a bunk bed and you have the choice between two-, four-, six- or more person
bedrooms. All rooms have their own sanitary facilities and linen are always included.
You have the opportunity to enjoy your breakfast, lunch or dinner in the restaurant.
LOCATION
The hostels of stayokay are divided over three different locations:
• City center
• Green environment
• Coast and water surrounding
Guests, who stay at stayokay, are open to meet other guests and explore the surrounding
together, experience new travel adventures to share with each other. A perfect fit for
the EMCup!
15REBELLE MAASTRICHT
What could you possibly do with an empty church? Well ... convert it to an awesome
party location! Because how can you celebrate life more than with loads of beer, wine
and tasty goods? (We are not talking about the guests of course!)
Welcome to the Rebelle, where her parents also have their roots at Mise en Place.
We hope you will enjoy your EMCup experience and have an amazing night at the
Rebelle. Unique, versatile and Rebellious. Are we talking about us or you guys?
Always a pleasure,
Team Rebelle
16TEAMS
17High (Tech) Cruiser
BREMERHAVEN UNIVERSITY OF APPLIED SCIENCES
ALEXIS PAPATHANASSIS SARAH NIEMEYER ANNA-MARIA STOCK
apapathanassis@hs-bremerhaven.de sarah.niemeyer@gmx.de stock.anna-maria@web.de
WILLIAM FÜLLER LUIS HUMPERT INSA SCHULZ
wfueller@web.de lhumpert@live.com insa-schulz@t-online.de
Wave of Change
HUNSolo
BUDAPEST BUSINESS SCHOOL - UNIVERSITY OF APPLIED SCIENCES
KLÁRA KARAKASNÉ DR MORVAY KRISZTIÁN IRMAI MÁRK RÉPÁSZKY
karakasnemorvay.klara@uni-bge.hu irmaikrisztian1@gmail.com mark.repaszky@gmail.com
BETTINA MIKÓ ZSUZSÁNNA DOMÁN BRÚNÓ LOVAS
csipidemiko@gmail.com zsuzsi.doman@gmail.com blovas.bruno@gmail.com
18 Beyond technologyiTeam
CENTRO SUPERIOR DE HOSTELERÍA DE GALICIA (CSHG)
LUIS RIAL MARÍA TRIGO MANUELA RIBEIRO
luisrial@cshg.es mariatri.91@gmail.com manuela-1923@hotmail.com
NATALIA REY FRANCISCO RAMA
nrp18a@gmail.com franramafer@hotmail.com
Stay on the bright side
Etouchers
CETT-UB SCHOOL OF TOURISM, HOSPITALITY & GASTRONOMY
MELISSA TORRES CLAUDIA LANGER MELANIE CARVALLO
melissa.torres@cett.cat claudia.langer@cett.cat melanuya@gmail.com
ROBERT ALCAÑIZ TAISIA MAKHMUTOVA LUISA CODA
robertalcaniz@gmail.com taia.makh@gmail.com codaluisa@hotmail.com
High tech, high touch ... no! High CETT 19Einstein Buddie's
COLLEGE OF TOURISM & HOTEL MANAGEMENT (COTHM) PAKISTAN
SYED ZEESHAN HAIDER TIRMIZI SHAHID MAHMOOD SAROSH SARFRAZ
szh.tirmizi@gmail.com shahid@cothm.edu.pk sarosh.sarfraz@gmail.com
SHAHROZ IFTIKHAR SARMAD MUHAMMAD ASIF AFNAN NASIR
shahrozch97@gmail.com sarmad@cothm.edu.pk afnannasir307@gmail.com
Action is the foundational key to all success … So let's begin!
Erasmus5
ERASMUS UNIVERSITY COLLEGE BRUSSELS
DIANE VERMEULEN SARAH DE RIDDER AXEL DE KOCK
diane.vermeulen@ehb.be sarah.de.ridder@ehb.be axeldekock1996@gmail.com
MARIE CORTHIER EVA DE NIL LAURA DE GREEF ROXANE BAUDOUX
marie.corthier@hotmail.com evadenil@hotmail.com lauke07@hotmail.com roxane_baudoux@hotmail.com
20 Individuals play the game but groups win championships.THE ENHANCERS
ESCOLA UNIVERSITÀRIA DE TURISME I DIRECCIÓ HOTELERA (UAB)
ALBERT VANCELLS ALEJANDRO GALLEGO ALBERT LÓPEZ
albert.vancells@uab.cat alejandrogall91@gmail.com albrt_20-95@hotmail.com
CÉSAR MULET DANA GÓMEZ
cesmulet@gmail.com dagp1996@gmail.com
Embrace high tech, enhance high touch
The Croissant Squad
ESH PARIS HOTELSCHOOL
JEAN-AXEL PASDELOUP SAMUEL BENAMOSI CLAIRE LEROY
jap@eshparis.com samuelbenamosi@gmail.com leroy.claire@hotmail.fr
ADAM DJEMIAI PERLA GARCIA SANTANDER
adam_djemiai@hotmail.com perla.garciaa@hotmail.com
I'm here to serve you. 21VIEtouch
FHWIEN DER WKW
ANDREW PULLEN JULIA SANIN NINA LACKENBUCHER
andrew.pullen@fh-wien.ac.at julia.sanin@gmx.at nina.lackenbucher@gmx.at
ANJA RUSCH LETIZIA VITOMARCO
anja.rusch@outlook.com l.vitomarco@gmx.de
Stay in touch with VIEtouchSisu Finland
HAAGA-HELIA UNIVERSITY OF APPLIED SCIENCES
VIOLETA SALONEN SONJA HAAKSLUOTO WILLIAM MONTILA
violeta.salonen@haaga-helia.fi sonja.haaksluoto@haaga-helia.fi william.pmontilla@hotmail.com
TONI LAULAJAINEN JAANA RAUTIAINEN JULIA LAKANEN
uttnottt@gmail.com jaana.rautiainen1@gmail.com jjjulias@hotmail.com
All for one and one for all!
Team M.I.C.
HOTEL MANAGEMENT SCHOOL MAASTRICHT
LUC HOUBEN OLIVIER SLAATS MARLIJN VAN INGEN
luc.houben@zuyd.nl ormslaats@gmail.com marlijnvaningen@gmail.com
LAURA VAN GASTEL LARA NEUMARK BRAM DEGENS
lauravangastel@hotmail.com lara.neumark@me.com bram.degens@gmail.com
Make It Count 23Hology
HOTELSCHOOL THE HAGUE
KARIN BRANDT TIM MUENTZER GONTRAN COLLIN
k.brandt@hotelschool.nl t.muentzer@hotelschool.nl gontran.collin.benelux@gmail.com
ELSA BOURSIER TARAZONA YAMONA WIN JULIE BRUCKLER
elsaboursiert@outlook.com yamona.w@gmail.com julie.bruckler@gmail.com
Why fit in when you were born to stand out
The Conceivables
HTMI - HOTEL AND TOURISM MANAGEMENT INSTITUTE SWITZERLAND
PETER ROBIN THIJS GLAAP TIBI VADUVA
peter.robin@htmi.ch thijs.glaap@htmi.ch hamat.tibi@gmail.com
KRYSTAL VO KARIN KOGOJ LEON POST KIKI KASAVAPANICH
lanpphuong.98@gmail.com karin.kogoj@gmail.com leon.post.1997@gmail.com kasavapanich.kanokrach@htmi.ch
24 Not feasible just conceivablenais
INTERNATIONAL UNIVERSITY BAD HONNEF (IUBH)
TIM KALTENBORN BEVERLY WILSON-WÜNSCH TILL HODDICK
t.kaltenborn@iubh.de b.wilson-wuensch@iubh.de till.hoddick91@gmail.com
TILL PITZNER MAXIMILLIAN PAUL PITTKE KATHARINA PANTLE
t.pitzner@me.com max.pittke@gmail.com kathi.pantle@googlemail.com
We design the future culture of hospitality by empowering the personal touch
The Northern FinnishLine
LAPLAND UNIVERSITY OF APPLIED SCIENCES
HEIDI KAIHUA PETRA PALONIEMI SAMULI KANGAS
heidi.kaihua@lapinamk.fi petra.paloniemi@lapinamk.fi samuli.kangas@edu.lapinamk.fi
HENNA-RIIKKA KEMPPAINEN VIVIAN NISSILÄ AINO KILJO
henna-riikka.kemppainen vivian.nissila@edu.lapinamk.fi aino.kiljo@edu.lapinamk.fi
@edu.lapinamk.fi
Meet you at the FinnishLine 25Icebreakers
LAUREA UNIVERSITY OF APPLIED SCIENCES
MARJAANA SALOMAA TEEMU SIRAINEN SHEN DING
marjaana.salomaa@laurea.fi teemu.sirainen@laurea.fi shen_ding@hotmail.com
BETTINA ERIKSSON HANNA ESKELINEN SANNA LOIVIOLA RIKU SIMOLA
eriksson.bettina@gmail.com hanna.eskelinen@outlook.com sanna.loiviola@elisanet.fi riku.harald@gmail.com
Together we are stronger!
iAndros
LES ROCHES GLOBAL HOSPITALITY EDUCATION
WOLF MAGNUS GERSTKAMP TOM TABOURING ANASTASSIYA AGAFONOVA
wolf.gerstkamp@lesroches.edu tom.tabouring@lesroches.ch anastassiya.agafonova@lesroches.ch
WEN WEI CHEW MAXENCE BOUILLOT KAJA SPEROTTI
wen.chew@lesroches.ch maxence.bouillot@lesroches.ch kaja.sperotti@lesroches.ch
26 The Future. Together.Wizards of OzU
ÖZYEĞIN UNIVERSITY, SCHOOL OF APPLIED SCIENCES
AYDIN BEYHAN ADIS NURKOVIC FARID GASIMOV
aydin.beyhan@ozyegin.edu.tr nurkovicadis@gmail.com kas.farid@gmail.com
UMUT ALI KAL ECEM BELIZ ADAM BAŞAK BILGIÇ
umtmu.gs@gmail.com ecembeliz@hotmail.com basakbilgic@gmail.com
Let's make some magic!
Ho-Tech Saxion
SAXION UNIVERSITY OF APPLIED SCIENCES - HOSPITALITY BUSINESS SCHOOL
NIEK LEFERINK OP REININK DIENEKE DIJKSTRA DENNIS VERSTEEG
n.j.m.leferinkopreinink@saxion.nl d.n.dijkstra@saxion.nl dennis.versteeg.saxion@outlook.com
SANNE KROMMENHOEK PIEN LEUKENHAUS BASTIAAN VAN DUIJN GERBRAND VAN DER ZWAAG
sanne.krommenhoek@gmail.com pienleukenhaus@gmail.com bastiaanvduijn@gmail.com gerbrandvanderzwaag@hotmail.com
Where Hospitality Meets Technology 27d.I.T. crowd
SCHOOL OF HOSPITALITY MANAGEMENT AND TOURISM (DIT)
CLEMENT RYAN JOHN RYAN JOY GODKIN O BRIEN
clement.ryan@dit.ie john.ryan@dit.ie joyobrien1@gmail.com
JOSHUA FINEGAN GAVIN DORAN AOIFE MCPADDEN CONOR MCENIFF
finegan.josh1995@hotmail.com gavindoran1993@gmail.com amcpadden13@gmail.com conor.mceniff@yahoo.com
Five Personalities, One Team
SHL-Heartware
SCHWEIZERISCHE HOTELFACHSCHULE LUZERN (SHL)
HEIKO SIEBERT MICHAEL ZELLWEGER FLAVIA BEBI
heiko.siebert@shl.ch m.zellweger@me.com bebi.flavia@gmail.com
NICIA ZUR WERRA GIULIANO BRETSCHER LARS STEFAN STUDER
nicia.zurwerra@bluewin.ch giuliano.bretscher@bluewin.ch lars.studer@gmail.com
28 With heartbyte to ... (Maastricht, success, costumer-loyalty etc.)The Shannon Touch
SHANNON COLLEGE OF HOTEL MANAGEMENT
CELINE RYAN KILLIAN FITZPATRICK WENJI WANG
celine.ryan@nuigalway.ie k.m.fitz1007@gmail.com wenjiwang@outlook.com
COLIN BURKE CLIONA MCCARTHY LEANNE MORLEY
colindaburca@gmail.com clionamccarthy218@gmail.com leanne.morley96@gmail.com
Man or Mouse
7 Hallam Hills
SHEFFIELD HALLAM UNIVERSITY - SHEFFIELD BUSINESS SCHOOL
PHILIP MURRAY ROSIE BANKS JACK WELLS
p.murray@shu.ac.uk roseanneclaire@gmail.com jackatonk@gmail.com
BRIAN GNANAPRAGASAM RUI ANTUNES MACEDO
brian_b95@live.it ruimacedo_6@hotmail.com
The best view comes after the hardest climb 29SSTH - WeConnect
SSTH SWISS SCHOOL OF TOURISM & HOSPITALITY
ROBERT MARAT FELICITAS VOM BEY JOEL VOGT
robert.marat@ssth.ch felicitas.vombey@member-ssth.ch joel.vogt@member-ssth.ch
ANDRIN JÄGGI ROBIN EICHMÜLLER
andrin.jaeggi@member-ssth.ch robin.eichmueller@member-ssth.ch
We are not in the business to meet expectations. We are in it to exceed expectations.
Challenge Accepted
STENDEN HOTEL MANAGEMENT SCHOOL
JOKE TASMA ALLAN GONSALVES MICHELLE SLINKMAN
joke.tasma@stenden.com allan.gonsalves@stenden.com michelle_slinkman@hotmail.com
SAN ROS IRIS DEN HOLLANDER KASPER HANEWACKER
san.or.ros@gmail.com irisdenhollander@live.nl kasperhanewacker@gmail.com
30 Keep your head cool, your heart warmNorthern Stars
SWISSAM HOSPITALITY BUSINESS & CULINARY ARTS SCHOOL
KOSTAS SILLIGNAKIS ANASTASIIA VILIANOVA ANNA MURAVYEVA
ksillignakis@edu.swissam.ru avilyanova@edu.swissam.ru amuravyeva@edu.swissam.ru
LETICIA GAPPOEVA ANASTASIA FURINA
lgappoeva@edu.swissam.ru afurina@edu.swissam.ru
Modelling the new era of Hospitality in Russia
The Dutch Lions
TIO UNIVERSITY OF APPLIED SCIENCES
RACHELLE WAUTHLÉ JOOST VAN EYK ROMY VAN HIEL
r.wauthle1@tio.nl j.vaneyk@tio.nl romyvanhiel@hotmail.com
JIM ANALBERS SUSANNE PERSOON RUBEN LANDMAN FLEUR DE BOER
j.analbers@student.tio.nl scpersoon@gmail.com rubenlandman@live.nl fleur_db@live.nl
A lion sleeps in the heart of every brave team 3132
33
SWAN TEAM
UNIVERSITY COLLEGE OF NORTHERN DENMARK
PERNILLE VERWOHLT MARIA LARSEN-ZARECHNOVA FELIPE VIEIRA
peve@ucn.dk maza@ucn.dk felipe_-vieira@hotmail.com
CELINA SKAK DICHMANN JÁZMIN LILLA LÁSZLÓ DOMINIKA PAVLÍKOVÁ
celinadichmann@gmail.com laszlojazmin@gmail.com pavlikova.d.p@gmail.com
Sociability welcomes an attractive network
Rise up
UNIVERSITY OF DERBY
KATHRYN SCOTT CUMBERLIDGE SOFIA GILDA CARLONI MICHELE ORLANDO
k.scott@derby.ac.uk sofi_carloni@hotmail.it michele-orlando96@libero.it
ELENA CRISTIANA MARULIS IEUAF GRIFFITHS
cristiana_marulis@yahoo.com ieuaf@hotmail.co.uk
34 Protecting High Touch in a High Tech WorldEmpire
UNIVERSITY OF EAST LONDON
LISA WYLD BIRTE SCHMITZ SARAH BOULTER
l.wyld@uel.ac.uk b.schmitz@uel.ac.uk sarahboulter@live.co.uk
CARIAD WILLIAMS COURTNEY PHILLIPS MELANIA ADINOLFI
cariadband@hotmail.co.uk c.phillips24@hotmail.com meladinolfi.ma@gmail.com
Today’s agenda: building our empire
CrunkEST Squad
UNIVERSITY OF TARTU - PÄRNU COLLEGE
INNA BENTSALO MARIT PIIRMAN GERTTU KAUNISMAA
inna.bentsalo@ut.ee marit.piirman@ut.ee gerttuk@gmail.com
RIINA LILLEMAA SANDRA MAURER TRIIN OLLINO
riina.lillemaa@gmail.com ssandramaurer@gmail.com triin.ollino@gmail.com
DO. OR DO NOT. THERE IS NO TRY 35#Seekers
VERN’ UNIVERSITY OF APPLIED SCIENCES
DEAN NIŽETIĆ MATEA ČULIĆ IVANA TOMAŠ
dean.nizetic@vern.hr matea.culic28@gmail.com tomasivana7@gmail.com
XHEVDET PNISHI TVRTKO KENDA
xhevdetpnishi@gmail.com tvrdi.kenda@gmail.com
"The real voyage of discovery consists not in seeking new landscapes, but in having new eyes."
(Marcel Proust)
High Five
VIVES UNIVERSITY COLLEGE
CÉLINE LEYS MATTHIEU CALU SOPHIE VAN BREMPT
celine.leys@vives.be matthieu.calu@vives.be sophievanbrempt2@hotmail.com
CHARLINE KERVYN FAUVE VAN DER BEKE AN-SOFIE VIJNCKE SIGNE SCHOONJANS
DE VOLKAERSBEKE fauvevanderbeke1997 asvijncke@hotmail.com signeschoonjans@icloud.com
charline30@hotmail.nl @gmail.com
36 Created with little, build with moreNOTES
37BUSINESS JURY
TM
38ADINA APARTMENT HOTELS
Adina Apartment Hotels is part of TFE Hotels (Toga Far
East) with over 90 hotels in Australia, New Zealand and
Europe. Adina operates 11 hotels in Europe, featuring fully
equipped apartments and 4-star hotel services with 24h reception, bar,
restaurant, conference and wellness facilities. Known as the “Can Do
Company”, TFE’s philosophy is based on a lean management strategy.
“Companies Don’t Succeed - People Do.” Development within the team
GEORGIOS GANITIS is our top priority growing our own people.
Regional General
Manager - Europe What are you looking for at the EMCup?
Young talents welcome!
Adina is an attractive employer with future potential: Our expanding
company offers exciting work and training opportunities for young
professionals, one of them is the unique fast track Future Leadership
Program.
gganitis@adina.eu | blancken@adina.eu
BEN LANCKEN
Director of Learning and
Operational Excellence - Europe
AMERICAN HOTEL & LODGING
EDUCATIONAL INSTITUTE (AHLEI)
The American Hotel & Lodging Educational Institute (AHLEI)
is the leader in providing hospitality educational and training
resources to schools and industry professionals. AHLEI courses provide
those currently working in the hospitality industry and those aspiring to
a hospitality career with the knowledge needed to perform in today's
fast-paced hospitality environment. Courses have been developed by
leading hospitality professionals and educators to provide practical,
up-to-date information that addresses competencies identified by the
industry as crucial for success. ED KASTLI
Vice President,
International Sales
What tip would you give to a student participating in the EMCup?
“Believe in yourself, and the rest will fall into place. Have faith in your
own abilities, work hard, and there is nothing you cannot accomplish.”
(Brad Henry)
ekastli@ahlei.org
39APOLLO HOTELS
We are a chain of high-quality hotels in the Netherlands. We
will do everything we can to make sure that you'll be back. Our
hotels are as varied as our people. Even so, we are certain that
whichever hotel you choose, your stay will be unforgettable; whether
you have to attend a meeting that requires your full concentration, arrive at
the hotel late, or even if you have a very early start. Apollo Hotels guarantees
precious moments, in the most beautiful cities in the Netherlands.
ANNELY PIEBES Ramada Apollo Amsterdam Centre is a 4-star superior hotel operated by
Human Resources Apollo Hotels and part of the Wyndham Hotel Group, with over 9000 hotels
Manager worldwide, the world’s biggest hotel chain (in number of hotels). The hotel
has 446 rooms, 8 meeting rooms and Floor17; a skybar, restaurant and rooftop
terrace. Taking ownership, using your creativity and personal development are
three important keys for our ambassadors to maximize our guests’ experience.
What do you expect of the EMCup?
Annely: I expect a nice network event where I can represent my company to
the fullest. I am also looking forward to meeting all of the students. I think
this event is a good moment to link the work place and ‘’our expectations’’
from the hotel education. In my eyes there are still many opportunities worth
talking about and this event is the perfect chance to do so!
What tip would you give to a student participating in the EMCup?
ERIK-JAN BAUSCH Erik-Jan: It’s about the passion in your performance!
Hotel Manager Ramada
Apollo Amsterdam Centre annely.piebes@apollohotels.nl | erikjan.bausch@apollohotels.nl
ASPRIA GROUP
Aspria is an extremely international organisation with
clubs across Europe including Belgium, Italy and Germany.
These innovating private members clubs shape a unique
vision for integrated sports, health and lifestyle under one roof. Aspria
provides exceptional wellbeing for families and children. From Food &
Beverage, Hotel rooms, Spa, Sports and Wellbeing: Family is at the heart
of Aspria. We have a passion for member care and self-improvement, a
commitment to excellence and hard work. BEATE BORST
Human Resources
What do you expect of the EMCup? Manager Germany
We do expect to meet talented and enthusiastic students who are
ready to take the next step in their career. To meet colleagues within the
industry to exchange ideas and network.
bborst@aspria.de | lwannenwetsch@aspria.de
LUKA WANNENWETSCH-SCHNEE
Assistant F&B Manager /
Chef de Cuisine
40BILDERBERG
At Bilderberg, we have been providing the best possible
service for 100 years. Personal attention, expertise and
outstanding locations make every stay a wonderful
experience. Our 17 hotels are in splendid locations all over the
Netherlands. Bilderberg is distinguished for its devotion for and passion
towards her guests and employees.
What tip would you give to a student participating in the EMCup?
First of all: Have fun! What a unique experience. Be open minded, be
ELS VAN BATUM curious, search for connections and be inspired.
Human Resources
Director evbatum@bilderberg.nl
BLYCOLIN
Blycolin is the international specialist in linen services for
the hospitality branch. Blycolin offers complete solutions
in linen management for hotels, restaurants and wellness
centers and contributes greatly to the optimization of quality perception
of hospitality guests.
Blycolin is ... More than 40 years of reliable linen service for the hospitality
branch. JOHN WILKES
Commercial
We take care: Manager
- Complete linen service without any worries
- Top quality linen and spotless industrial laundry processes
- Relief of investments and risks
- Variable costs and tailor-made operational solutions
So ... Blycolin, pleased to meet you!
What are you looking for at the EMCup?
John: Even though I belong to the older generation (it feels strange
writing this down), I can still learn a lot from the younger generation and
try to implement ideas, visions and strategies in my daily work. If you
stop learning, you won’t be able to improve! DESIRÉE HORSTEN
Region Manager
j.wilkes@blycolin.com | d.horsten@blycolin.com
41BOOKING.COM
With a mission to empower people to experience the
world, Booking.com invests in digital technology that helps
take the friction out of travel. At Booking.com, we connect
travellers with the world’s largest selection of incredible places to stay -
including everything from apartments, vacation homes, and family-run
B&Bs, to 5-star luxury resorts. The Booking.com website and mobile apps
are available in over 40 languages, offer 1,593,804 properties, and cover
BIANCA VAN DER PASCH 125,225 destinations in 230 countries and territories worldwide.
Recruiter - Partner Services
Nordics / UKI / Benelux What do you expect of the EMCup?
Bianca: I'm expecting creative and interesting findings for OTA's like us
which we can use to get deeper insights on how technology can be
translated into business opportunities for our partners.
What do you expect of the EMCup?
Gilles: I look forward to have interesting conversions and insights
within a topic that fits totally into our core-Business and the numerous
developments in this area.
bianca.vanderpasch@booking.com | gilles.bocklandt@booking.com
GILLES BOCKLANDT
Senior Account
Manager Belgium
DELTA WINES
Delta Wines is an international player with a leading
role in the Dutch wine market and was founded in 1985.
Its head office and (inter)national warehouse are situated
in Waddinxveen, the centre of the Netherlands and is active in three
countries. In total over 150 people work for our company: 84 people in
The Netherlands, 60 people in Poland (AN.KA Wines) and 10 people
in the Czech Republic (Adveal). Delta Wines aims to be choice of
preference as European distributor for wine producers from all over the JORIS SNELTEN
world. Delta Wines presents to its clients a high-return, complete and Chief Executive
innovative range of wines, thanks to its distinctive market approach, Officer
product know-how and efficient operation. Both on the home market
as well as abroad we supply various sales channels: retail/off-trade,
wholesale, traditional trade, duty-free, online and export. Delta Wines
is market leader in the Netherlands with three different commercial
companies each having their own positioning in the market (DGS WIJN,
Coenecoop Wine Traders and Pallas Wines) together with the logistical
wine supply chain company Global Wine Operations achieving a group
turnover of 168 million euro in 2017 (70 million bottles).
What tip would you give to a student participating in the EMCup?
Give a distinctive presentation in which you use the theoretical
foundation for the final implementation. BAS GRAAT
Manager Business
j.snelten@deltawines.eu | b.graat@deltawines.eu Development
42ECOLAB
A trusted partner at more than one million customer
TM
locations, Ecolab is the global leader in water, hygiene
and energy technologies and services that protect people
and vital resources. With 2016 sales of $13 billion and 48,000 associates,
Ecolab delivers comprehensive solutions and on-site service to promote
safe food, maintain clean environments, optimize water and energy
use and improve operational efficiencies for customers in the food,
healthcare, energy, hospitality and industrial markets in more than 170
countries around the world.
RUSS LEWELL
Marketing Director Markets & What are you looking for at the EMCup?
Marketing Communications,
Institutional Europe Strategies and tactics that leverage innovations and technologies to
the full, and yet still place the human interaction and experience at the
heart of the foodservice and hospitality business.
russ.lewell@ecolab.com
GCH HOTEL GROUP
With more than 120 hotels in Germany, Belgium, Austria,
Spain and Cyprus, the GCH Hotel Group is one of the
leading hotel management companies in Europe. The
international company, which has its headquarters in Berlin (Germany),
currently holds an AAA TREUGAST Investment Ranking.
Our success is based on strong strategic partnerships, highly qualified
personnel and long-term experience. Many hotels within the portfolio FRANK FISCHER
of the management company are marketed under brands of renowned Director Human
franchise companies, such as Accor Hotels, IHG, Carlson Rezidor, Resources
Wyndham Hotels & Resorts and Best Western.
What are you looking for at the EMCup?
We're looking for new ideas - outside the box - in hospitality, inspiring
moments, and new associates as well as talents and experts we can
share thoughts and knowledge with.
frank.fischer@gchhotelgroup.com | maja.krueger@gchhotelgroup.com
MAJA KRÜGER
Training
Manager
43HARVER
Harver is a pre-hiring and talent matching platform,
designed to make excellent hiring achievable for
companies of all sizes. The system lets applicants apply in
a fun way by showing them the brand, culture and the job through
videos, interactive games and more. In addition, Harver’s AI matching
technology pairs job and candidate profiles and provides recruiters with
all the data necessary to make infallible hiring decisions.
JEROEN VAN ZUIJLEN
Customer Success What do you expect of the EMCup?
Manager We as Harver expect to create and build new sustainable relationships
and help create a better match between talented young professionals
and organisations.
jeroen@harver.com | marvin@harver.com
MARVIN ENSING
Account
Executive
HEINEKEN
We are a proud, independent and responsible global
brewer. Today, HEINEKEN is the number one brewer in
Europe and the number two brewer in the world. We have
operations in over 70 markets globally, which makes us the world's most
international brewer. In the last decade we have significantly increased
our exposure to emerging markets, which will be a catalyst for our
growth.
NELA WILTEN
We brew great beers, we build great brands and are committed to Human Resources
Manager Commercial
surprising & exciting our consumers everywhere. Heineken & Vrumona
What are you looking for at the EMCup?
Nela: To meet talented people with great ideas and a big learning agility!
What tip would you give to a student participating in the EMCup?
Pieter: Ideas are good however the execution is gold! Keep it simple.
nela.wilten@heineken.com | pieter.vissers@heineken.com
PIETER VISSERS
Area Sales Manager
Out of Home
44HILTON WORLDWIDE
Our mission is to be the world’s most hospitable company
- by positively impacting our guests, team members, and
communities. We’re a historic, 100 year-old brand with a
start-up mentality. Our signature inventions derive from embracing
input from all team members and guests. We have 14 brands positioned
across more than 5,100 hotels and can proudly say we are ranked #9 of
the World’s Best Workplaces by Great Place to Work in 2016.
KIRBY VAN DER AA
Learning & Development What do you expect of the EMCup?
Manager Benelux Kirby: Besides two days of fun? Meet a broad variety of talents, get to
know their stories and be inspired with the students’ vision on the future.
Let’s enjoy!
What do you expect of the EMCup?
Jennifer: I expect to meet a lot of inspirational students who are at the
beginning of an amazing adventure within the hospitality industry. I
think that we can learn a lot from the fresh insights that all the new
Hotello's bring into this industry.
kirby.vanderaa@hilton.com | jennifer.seib@hilton.com
JENNIFER SEIB
Human Resources
Supervisor
HMSHOST
HMSHost International is part of one of the biggest
hospitality companies in the world, serving over 900
million people every year. Our mission is to take care of
people on the move. You’ll find us in busy airports and travel venues
across the globe. Every day, we provide travellers with unique food and
beverage experiences and exceptional customer service. Our associates
are key to our success. All HMSHost associates are trustworthy, caring,
hardworking, bring something personal to the team, and understand MELISSA SLOETJES
that fun and work go hand in hand. Recruiter
What tip would you give to a student participating in the EMCup?
Explore and challenge yourself!
melissa.sloetjes@hmshost.net | oortwijn@hmshost.net
DENISE OORTWIJN
Human Resources
Advisor
45HOSCO.
Hosco, the hospitality network, empowers the hospitality
industry by connecting, inspiring, and providing
opportunities to all its professionals around the globe.
Founded in 2011, headquartered in Geneva and with offices in Barcelona
and Dubai, Hosco currently connects 170,000+ professionals with 2,700+
companies all over the world. To the industry, it offers an ever-growing
pool of the world's best talent through its partnership with 200+ top
SOPHIE NAVARRO hospitality schools across all continents. To schools, Hosco is their best
School Relations partner in preparing and guiding their students and alumni throughout
Manager their career.
What are you looking for at the EMCup?
Gather the best insights from our talents and employers and have the
opportunity to interact with our community.
sophie@hosco.com | andrea@hosco.com
ANDREA KLEIN
Director of Industry
Relations
HOTEL ADLON KEMPINSKI BERLIN
The Hotel Adlon Kempinski is a luxury 5-star superior
hotel, featuring 385 rooms and suites, one 2-Michelin star
gourmet restaurant Lorenz Adlon Esszimmer, the restaurant
Quarré, the lobby lounge, a spa and fitness area, an event area for up to
1,100 people split in two exclusive ballrooms with 500 square meters
each, two ballroom foyers, two winter gardens, five conference rooms
and six individual salons.
JAN BIALUSCHEWSKI
What do you expect of the EMCup? Director of Rooms
An interesting and exciting exchange among colleagues of the
hospitality world.
jan.bialuschewski@kempinski.com | daniela.welter@kempinski.com
DANIELA WELTER
Director of Human
Resources
46HOTEL FACILITY CONCEPTS (HFC)
HFC does help hoteliers to improve their operational
leverage and performance.
What tip would you give to a student participating in the EMCup?
Think outside of the box as much as possible!
alfred.eeltink@hotelfacilityconcepts.com
ALFRED EELTINK
Director
Marketing & Sales
HOTEL OKURA AMSTERDAM
Hotel Okura Amsterdam is one of the most complete five
star hotels of the Netherlands and exclusive member of
the Leading Hotels of the World. At the Okura, guests can
take an international culinary journey by visiting one of the hotel’s four
restaurants, all of them recognised by Michelin - resulting in a total of
4 Michelin stars and a Bib Gourmand. Standing 23 stories tall, it offers
unrivalled views over the city of Amsterdam.
What do you expect of the EMCup?
I expect a high level of knowledge of the participating schools. They EMMY J. STOEL
have gone through an extensive pre-selection, the final round means General Manager
that these students are the crème de la crème of our future employees
and leaders within our branch. Sharing knowledge is paramount when
it comes to educating and preparing these ambitious students for the
future. Hospitality is a great branch, the EMCup is a great way to share
what it means to work in the hospitality industry and what it takes to be
successful in your job.
stoel@okura.nl
47IHG
We are one of the world's leading hotel companies,
whose purpose is to create Great Hotels Guests Love®
through providing True Hospitality for everyone. Our diverse
portfolio of differentiated brands are well known and loved by millions
of consumers around the world. We have the right hotel brand for both
our guests and owners, whatever their needs.
LAURANNA GARDEY What tip would you give to a student participating in the EMCup?
Learning & Development Lauranna: Be yourself, have fun, network and enjoy the great opportunity
Programmes Manager, Europe that is given to you!
What are you looking for at the EMCup?
Mike: I am hoping to meet and further network, with other industry
professionals and talented individuals. I hope that by participating in
the EMCup, I will be able to provide mentorship & encouragement. I also
hope to bring great ideas and best practices, back to my property and
professional career.
lauranna.gardey@ihg.com | mike.robinson@kimptondewitthotel.com
MIKE ROBINSON
General Manager Kimpton
De Witt Hotel
INFINITY HOTEL & CONFERENCE
RESORT MUNICH
At INFINITY Munich, you can expect to find the largest
conference hotel in southern Germany and the perfect
location for exceptional events. 6,000 square meters of event space
divided into 43 meeting rooms, an auditorium that can accommodate
up to 2,750 people, various festive venues, a breathtaking spa and 439
rooms offer endless possibilities. The excellent location between the
airport and downtown Munich makes the property unique. Infinity is
waiting for you!
ERIK VAN DEN BERGH
What are you looking for at the EMCup? General Manager
I am looking forward to a fair, intensive and inspiring competition
among the high potentials of the future! I am looking for interaction and
I hope to have a lot of fun!
erik.vandenbergh@infinity-munich.de
48LEONARDO HOTELS
#beuniquebeleonardo
Our roots are in Israel but our commitment is to the hearts
of our employees; our love for creativity is reflected in the
design of our hotels. We invite you to grow with us! Our Leonardo Royal
Hotel Amsterdam will open in November 2018. You love Pre-Opening?
Come and join us. Careers at Leonardo Hotels never stop. Maybe you
want to move on in our Leonardo Academy after joining the Leonardo
ANKE MAAS Family - Europe is waiting for you.
Human Resources
Director of Europe What tip would you give to a student participating in the EMCup?
Anke: Speak to as many hotel representatives as possible to find your
best chances ever starting your career.
What are you looking for at the EMCup?
Jacob-Jan: I am looking for dynamic leaders who are searching for a
challenge in opening a large hotel, building a great hotel team, and
creating brand awareness for Leonardo Hotels.
a.maas@leonardo-hotels.com | j.j.blaauw@leonardo-hotels.com
JAKOB-JAN BLAAUW
General Manager Leonardo
Royal Hotel Amsterdam
LOUVRE HOTELS GROUP
Louvre Hotel Group is a major hotel industry player
which features a comprehensive hotel offer ranging
from 1- to 5-star including six powerful brands: Première
Classe, Campanile, Kyriad, Tulip Inn, Golden Tulip and Royal Tulip. On
the strength of their differentiated positioning, each brand seeks to
challenge the usual standard of their category. They all have something
in common: a determination to innovate and a challenger’s state of
mind.
What do you expect of the EMCup? LAURENCE SORTELLE
To expand my network and be impressed by the future employees in the Country Assistant
hospitality industry!
lsortelle@louvre-hotels.com
49MAPSTELL
MapsTell believes in the power of visual and shareable
information. For this reason, we literally have put
human behaviour on the map. Not lengthy reports with
incomprehensible graphs, but accessible and interactive products that
are understandable and available to everyone. We move towards success
together with our MapsTell Guides, a professional network of accredited
trainers and coaches who can make use of MapsTell’s products and
SEBASTIAAN ROMPA applications.
Founder
What tip would you give to a student participating in the EMCup?
The EMCup is a unique platform, so show your ideas, talents, share your
ambitions and create a network.
sebastiaan.rompa@mapstell.com | heller.rompa@mapstell.com
HELLER ROMPA
Director
MARITIM HOTELS
For more than 45 years Maritim has been a professional
partner when it comes to travel, events and holidays in 33
hotels in Germany and 14 hotels abroad. Knowing that an
integral part of customer loyalty is continuity, Maritim has been investing
heavily in advanced vocational training and internal promotion strategies
since the company’s founding in 1969. As a result, Maritim Hotels can
provide guests and customers with experienced, competent hosts and
consultants they know and trust. MELANIE MÜLLER
Asst. Head of Human
What we are looking for the EMCup? Resources Development
We are looking for individual students who have the power to learn, the
willingness to win and who have the desire to keep striving for success,
especially for their own ideas.
mmueller.ber@maritim.de | rgerritsen.ams@maritim.com
REMCO GERRITSEN
General Manager Maritim
Hotel Amsterdam
50MEININGER HOTELS
MEININGER is a unique hotel product in different European
cities, which combines the service and comfort of a budget
hotel with an extraordinary interior such as a guest kitchen or
a game zone. People of every age and origin are amazed by the central
location, qualitative high-grade interior and fair prices. Thanks to our
highly motivated team and a down-to-earth and living atmosphere, the
MEININGER Hotels feel like a real home.
IRINA KORNYUSHENKOVA
Talent Acquisition & What tip would you give to a student participating in the EMCup?
Development Manager Irina: Dare to think big, envision ideas that may shape the future of the
hospitality industry.
What are you looking for at the EMCup?
Thomas: I very much look forward to a few inspirational days with some
talented students. I expect some great discussions about the topic
High Touch Vs. High Tech, as I use a lot of technology in Urban House in
Copenhagen myself.
irina.kornyushenkova@meininger-hotels.com
thomas.bagger@meininger-hotels.com
THOMAS BAGGER
Regional Manager
Nordic
MISE EN PLACE
Talent grows where people play, have fun and are happy.
This is the foundation on which Mise en Place is built since
1994. A community in which excelling within the hospitality
industry and making friends are seamlessly connected. Being not just
an ordinary staffing agency, we offer a playing field where hospitality is
continuously reinvented. We are proud to make a difference, by believing
in the talent of our employees.
What tip would you give to a student participating in the EMCup?
The EMCup is a perfect opportunity to meet with interesting people MARK MUIJRERS
from different countries and cultures: try to interact with as many people Managing
as possible you meet at the EMCup in Maastricht - some of your fellow Director - Germany
contestants maybe will be your future friends and business partners!
mark.muijrers@miseenplace.eu
51MONDRIAN LONDON AT
SEA CONTAINERS
Mondrian London at Sea Containers exudes 1920s glamour
by blending the style and sophistication of a transatlantic
voyage with a modern twist. The property’s 359 bedrooms showcase
cutting-edge design and functionality, exuding an atmosphere of
elegance and post-modernism. We are a family of passionate individuals,
committed to authenticity, sophistication, mastery and innovation. Our
FLORIS KOUIJZER stage is the world, our time is now.
Director of Human
Resources
What tip would you give to a student participating in the EMCup?
Have FUN in engaging with your potential future employers. Show us
what makes you, YOU. Let your personality shine!
floris.kouijzer@sbe.com | kathryn.nicol@sbe.com
KATHRYN NICOL
Talent Acquisition
& CSR Officer
NH HOTEL GROUP
The story of NH Hotel Group is one of growth, growth in
establishments, quality and prestige over its 35-year track
record. Today it is a benchmark operator of city hotels in
Europe and Latin America. It operates close to 400 hotels in 30 markets,
including top city destinations such as Amsterdam, Barcelona, Berlin,
Bogota, Brussels, Buenos Aires, Düsseldorf, Frankfurt, London, Madrid,
Mexico City, Milan, Munich, New York, Rome and Vienna. The Hotel
Group operates with four different brands; NH Hotels, NH Collection, TANYA VAN DER HEIJDEN
nhow and Hesperia Resorts. Nowadays NH hotel Group is the 5th largest Talent, Learning & Development
Manager • Human Resources,
hotel brand in Europe and that leads us to the top 25 of biggest hotel Northern Europe
chains worldwide.
What tip would you give to a student participating in the EMCup?
Tanya: Be authentic, use your talent, and show it off!
What tip would you give to a student participating in the EMCup?
Christine: Don’t be scared to think out of the box, to be creative and to
show your own style. Show your passion and willingness to work hard
and live your dreams.
t.heijden@nh-hotels.com | c.geest@nh-hotels.com
CHRISTINE VAN DER GEEST
Recruiter Business Unit
Northern Europe
52PENTA HOTELS WORLDWIDE
Penta Hotels worldwide represents a new concept of
lifestyle hospitality, a haven and a gathering place of urban
nomads with one common feature - desire for experiential
living. More than just a provider to cater for your daily needs, every
pentahotel connects and creates a melting pot of people, culture,
design, food and fun in its neighbourhood community. Who needs a
hotel when you have penta?
EUGÈNE P. E. STAAL
President Pentahotels What are you looking for at the EMCup?
Global Eugène: To be awed by the talented students - the leaders of the future
- and their creative juices on the hottest topic in the hospitality world.
Tech & Touch, we say there’s a win-win way.
What do you expect of the EMCup?
Annika: An inspiring occasion to connect with the crème de la crème
in hospitality, and scout for savvy new blood to join penta’s ongoing
revolutionary journey.
eugene.staal@pentahotels.com | annika.kirchmann@pentahotels.com
ANNIKA KIRCHMANN
Human Resources
Manager
PESTANA HOTEL GROUP
The Pestana Hotel Group celebrates 45 years of hospitality
expertise. We manage and own 90 hotels in 15 countries;
Portugal, Europe, Africa North & South America and Caribe.
Our Hotels operates with four brands: Pestana Hotels & Resorts (Bleisure),
Pestana Collection Hotels (Luxury), Pestana Pousadas de Portugal
(Heritage) and Pestana CR7 Lifestyle Hotels (Lifestyle). Presenting 11,500
and a team of seven thousand employees. PESTANA “THE TIME OF
YOUR LIFE”! JOHN VEENSMA
Director of Operations Hotels &
What are you looking for at the EMCup? Resorts Portugal & NW Africa
John: Passionate hospitality experts, with out of the box ideas for future
travelers ... who do not forget that hospitality is a human business!
What do you expect of the EMCup?
Jaime: I have high expectations of listen and learning from young
talented people, new approaches to business new ways of thinking and
messages and of how companies should look into the future of business.
john.veensma@pestana.com | jaime.sarmento@pestana.com
JAIME MORAIS SARMENTO
Director of Human Resources
Hotels Portugal & Africa
53POSTILLION HOTELS
Meeting with colleagues, a business meeting with partners
or a major event for your network. Welcome at Postillion
Hotels. Visit us for business and turn your corporate event
into a success. Spend the night? Of course you can. Meet, work, stay. You
will find us in eight locations, throughout the Netherlands.
What do you expect of the EMCup?
LODEWIJK VAN GROOTEL Lodewijk: Two days full of interesting speakers, talented hotelschool
General Manager Postillion students and of course some time for socialising!
Hotel Utrecht Bunnik
What tip would you give to a student participating in the EMCup?
Lotte: Engage with future colleagues/employers and other students
especially those from other hotelschools than yours. Gather and absorb
all the information you think is useful. Moreover enjoy every moment!
lodewijk.vangrootel@postillionhotels.com
lotte.vaneekelen@postillionhotels.com
LOTTE VAN EEKELEN
General Manager Postillion
Hotel Deventer
PPHE HOTEL GROUP
We are a unique international hospitality brand enjoying
an exclusive license from Carlson Hotels to operate the
contemporary Park Plaza Hotels & Resorts Brand across
EMEA - our wholly-owned art inspired art’otel brand and destination-
led restaurants create our global brand portfolio. Our core markets are
the UK, the Netherlands, Germany, Hungary and Croatia. We truly value
our team member relationships - fostering an environment with trust,
respect, teamwork, enthusiasm, commitment and care to deliver our JAKLIEN VAN STERKENBURG
inspirational guest experiences. Vice President People
& Culture | Head of
Human Resources
What are you looking for at the EMCup?
Jaklien: Young talents who are interested to support our vision:
Realising growth potential - we have some great opportunities
within our brands and just started a new management development
programme across the company: you:niversitynext!
What tip would you give to a student participating in the EMCup?
Lennart: If you have a vision, follow it and don’t get distracted by
others. It will be a challenging and competitive day, just like any other
day in working live. Go follow your dream!
jsterkenburg@pphe.com | lmaas@pphe.com LENNART MAAS
Hotel Manager, Park Plaza
Victoria Amsterdam
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