Work & Skills Suffolk - 2nd - Suffolk County Council
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2nd
Edition
Suffolk
Work & Skills
Information for
young people aged 13-19
TM
2018-2020
Useful websites
Job or training vacancies Advice and your rights What Do Graduates Do?
National on starting work what are students doing six
Apprenticeship Service and job hunting months after they finish their
search and apply for Gov.UK degree?
apprenticeships in England go to ‘Working, Jobs and www.hecsu.ac.uk/current_
www.gov.uk/apply- Pensions’. projects_what_do_graduates_
apprenticeship www.gov.uk do.htm
Universal Jobmatch icould Understanding your skills
search and apply for full or part- see the ‘Getting a Job’ section National Careers Service
time jobs in the UK and abroad under the Articles tab Use the Skills Health Check
www.gov.uk/jobsearch www.icould.com https://nationalcareersservice.
The Source Jobs and careers direct.gov.uk
find out what’s available from information The Skills Show
local apprenticeship providers icanbea the nation’s largest skills and
www.thesource.me.uk/ find out about career careers event
jobsandcareers/apply-for-an- opportunities in Suffolk www.theskillsshow.com
apprenticeship/ and Norfolk icould
Not Going to Uni www.icanbea.org.uk take the Buzz Quiz
what could you do if you didn’t Start www.icould.com
go to university? find out more about jobs and if Barclays Lifeskills
www.notgoingtouni.co.uk they’re likely to grow. How well which skills do you need for the
jobs24 are you matched? 21st Century?
find jobs and apprenticeships www.startprofile.com www.barclayslifeskills.co.uk
by keywords or location National Careers Service Volunteering and
www.jobs24.co.uk https://nationalcareersservice. work experience
Adzuna direct.gov.uk The Source
discover UK job vacancies and Careersbox click on the Volunteering tab
labour market info case study films showing real www.thesource.me.uk/leisure-
www.adzuna.co.uk people doing real jobs and-getting-involved
Searching for employers www.careersbox.co.uk Community Action Suffolk
or recruitment agencies Prospects volunteering opportunities in
Agencycentral find information on different job Suffolk
UK’s leading recruitment sectors www.communityactionsuffolk.
agency directory www.prospects.ac.uk org.uk/volunteering
www.agencycentral.co.uk Researching the job National Citizenship Service
Yell market volunteering for 15-17 yr olds
online business directory icanbea http://ncseast.co.uk
www.yell.com learn about the industries and Do-it
sectors across the region find volunteering opportunities
www.icanbea.org.uk www.do-it.org
Careers of the Future Prince’s Trust
40 top jobs of the future supports unemployed 16-25
http://bit.ly/1BKsMnu year olds with skills and work
Unistats experience
what jobs have UK uni and www.princes-trust.org.uk
college students gone on to do?
http://unistats.direct.gov.uk
2 Suffolk Work and Skills
Introduction
Suffolk is a great place for young people to The largest sector in terms of employment
study, find work and develop their careers across the whole county is health and
and offers a huge number of opportunities social care. The finance and business
in a wide range of sectors. In recent years, sectors employ around 43,000 people
Suffolk has seen a growth in service and between them but in some districts it’s
knowledge-based industries and its key manufacturing, construction, logistics or
sectors will create local jobs for the future. tourism which offer more jobs.
Our agriculture, food and drink sectors are The creative sector is growing in all parts
going from strength to strength and Suffolk of the UK and Suffolk has a cluster of
is home to many artisan food producers as established companies with many smaller
well as big names such as such as British ones growing; we also have a thriving
Sugar, Greene King, Bird’s Eye and Pepsico. biotech industry with thousands of skilled
jobs to be created over the next few years.
The East of England is the second largest
centre for the UK energy industry with a We can expect to see a breadth of exciting
variety of job opportunities in areas such opportunities for the future across a whole
as oil and gas, wind energy and biomass range of sectors and local employers are
power. very keen to attract young people like you
to work with them.
Contents The world of work – the future is now!................................................. 4
Spotlight on job sectors in Suffolk
Health and Social Care...................................................................... 8
Creative Industries............................................................................. 9
Manufacturing and Engineering...................................................... 10
Agricultural Science and Food......................................................... 11
Energy (including renewables)........................................................ 12
Financial Services.............................................................................. 13
Travel and Tourism............................................................................ 14
Sales and Retail................................................................................. 15
Construction and the Built Environment....................................... 16
Bio Tech.............................................................................................. 17
ICT and Computing........................................................................... 18
Ports and Logistics............................................................................ 19
Major employment and growth areas................................................ 20
Skills, skills, skills................................................................................... 22
What is the employer looking for?...................................................... 24
Pathways into work............................................................................... 26
Suffolk Work and Skills 3
The world of work – the future is now!
Do you wonder what work will be like as you get older? Maybe you’re not sure
what the world of work is like at the moment... Looking at future trends and the
different ways in which we work can help you to plan your future career.
What is the ‘labour market’? Work facts for the 21st century
When people talk about the ‘labour market’ they Lots of new jobs are going to be created over the
usually mean the jobs that people do and the next 15 years. Some of these will be jobs we’re
‘world of work’. Labour market information can familiar with but many will be new to us. How
tell you the number of people in certain types of much do you know about the jobs listed below?
jobs, whether they work full-time or part-time, They are all out there right now!
how many people are unemployed and what
is likely to happen locally, nationally and even
user experience architect
internationally over the next few years. The next
few pages look at how changes in the labour vertical farmer
market could affect your future career decisions.
clean tech consultant
Around one third of all jobs
cyber security manager
in 2020 will require degree
or higher apprenticeship
qualifications (level 6 telesurgeon
and above).1
bio-engineer
The types of job available to us now What does this
and in the future will mainly be for mean to me?
people with at least level 2 It means that the more
and level 3 qualifications* qualifications you have, the
but around one third of more jobs you can apply for.
all UK jobs in 2020 will Most employers want someone
be for those with higher who has at least five good
level qualifications. Why? GCSEs including English and
Because the world is maths, and often science
changing fast and the UK too. If you have these and
needs to compete with some experience of work (a
the rest of the world in Saturday job or volunteering
areas such as engineering, for example) then you’re more
research, creativity, science, likely to succeed.
technology and innovation.
*See page 26 1
UKCES
4 Suffolk Work and Skills
Why do jobs change?
150 Years Ago
All jobs in Suffolk
change v Brewing and
over time: malt trade
v Farming and
forestry
v Fishing
k
v Food and drin
cl.
v Engineering in
shipbuilding
v Tourism ~ Food production
v Leather goods
in the 1890s
Most jobs in these sectors only involved manual work.
There are far more jobs to choose from in these sectors today.
Some jobs that were once very popular have all but disappeared.
Suffolk today* Other jobs have gone due to advances in technology.
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Babergh
Forest Heath
Ipswich
Mid Suffolk
St Edmundsbury
Suffolk Coastal
Waveney
Health and social care Financial and business Retail Manufacturing
EducaNon Hospitality and catering Transport and logisNcs ConstrucNon
Professional, scienNfic and technical Arts, leisure and recreaNon Public administraNon and defence Wholesale
InformaNon and communicaNon Motor trades Mining, quarrying & uNliNes Agriculture, forestry & fishing**
* Figures don’t include self-employed. Source: Business Register and Employment Survey 2015
(latest at time of going to print). ** Doesn’t include farming.
Suffolk Work and Skills 5
The world of work – the future is now!
What is How can it affect jobs? Think about it! Which job areas will be
changing? important?
New New technology is the ➜ Self-service machines. • Electronics
technology main reason for old jobs ➜ Robots on production • Design engineering
is being disappearing. lines. ➜ Greater demand for • Creative and media
developed all people with IT, electrical and • ICT and big data
the time. engineering skills to fix them • Aerospace
and develop new ones. • Cyber security
Britain There will be gaps in ➜ More opportunities for • Hospitality
leaving the some sectors in the range of work. • Health and Social
European labour market as some ➜ Less opportunities for Care
Union. workers may not be people from the UK to work • Science
able to come to Britain in the EU. • Agriculture
to work. ➜ Businesses may be
reluctant to invest until
they are more certain of the
arrangements.
People are People will need more ➜ More care, health and • Health care
living longer. health care and social social workers needed to • Social care
care. look after them. • Life sciences
➜ Demand for more drugs • Pharmacology
research. • Leisure
The skills There is more ➜ China and Japan both have • Education
of people competition from the more than twice • Science
around the rest of the world. as many graduates as the • Engineering
world are UK. • Creative and media
improving. ➜ Competitive (including gaming)
apprenticeship programmes • Manufacturing
in Germany. • ICT
• Finance
We must More research into ➜ If we all start driving • Engineering including
take more saving energy and electric cars we’ll need motor vehicle
care of the developing greener and skilled mechanics to • Chemical processing
environment. cleaner technologies. maintain them. • Recycling
➜ Every home will • Agriculture
eventually be fitted with a • Energy and utilities
smart meter. • Innovation
People are Demand for services ➜ Some farms are turning to • Health and beauty
thinking such as catering, tourism on top of farming. • Sport and leisure
carefully how fitness, health spas and ➜ More overseas visitors. • Hospitality and
they spend gaming. ➜ More hotels offering spa tourism
their money, facilities. • Creative and media
especially • Sales and marketing
on their
wellbeing.
6 Suffolk Work and Skills
“ New technology is the main reason for jobs disappearing
”
What is STEM? What kind of jobs exactly? Some really exciting
STEM stands for science, technology, ones! Just think, you could be responsible for: ➜
engineering and maths. Employers value the Inventing a new means of low carbon transport
skills you develop in STEM subjects and careers. ➜ Curing an illness or disease ➜ Creating the
Why? Because there are going to be more biggest selling game of all time ➜ Building the
skilled jobs available in these areas in the future tallest tower in the world.
and young people like you will be needed to do
those jobs.
Different ways of working
The ways in which we work are changing too. Remote working – new technologies mean you
Here are some of the different ways in which don’t have to go to your workplace to do your
we might work today and in the future. work – you can work from practically anywhere
these days!
Flexi-time working – not working to set hours
every day such as 9-5. Portfolio career – Some people have more than
one interest or set of skills. Rather than having
Temporary or fixed-term contracts – employers
one full-time job, they do several different
take more people on in agriculture, retail,
part-time jobs at the same time which might
hospitality or manufacturing, at busier times.
include freelancing.
Zero or low hours contracts – sometimes
Gig economy - short term, freelance work or
employers need flexibility from employees.
zero hours contract. Instead of a regular wage
A zero hours contract might mean you don’t
or salary, people are paid for every “gig” they do
know how many hours you will work from week
such as each delivery or a taxi journey. Typically
to week.
such work is controlled by mobile apps.
Freelance and consultancy work – specialists
Running your own business – nearly two thirds
are brought in to a business only when they’re
of young people like the idea of running their
needed.
own business. You can work for yourself in lots
Shift work – people who work in factories, of careers, for example, construction, hair and
hospitals or hotels often work shifts as they’re beauty, finance, hotels and catering. Or you
needed through the night or early in the morning. might just have a brilliant idea you want to sell!
Part-time work – some people choose to only
work part of a week, for example, if they’re also
studying, but some jobs aren’t available as STEMion:
full-time posts. in fash hnology
ile tec
• Text ern making
• Patt asuring
• Me
Suffolk Work and Skills 7
Health and Social Care
A job in the health or social care sector can be extremely rewarding. In health,
studying a STEM* subject will open up many opportunities. Jobs in health
include caring for patients, working in labs or with diagnostic equipment and
there are also support roles in admin, security and maintenance which are
essential to the day-to-day running of the health service.
Social care is about providing care for people in different settings such as residential care or in
their own home and enabling them to enjoy a sense of wellbeing and independence for as long
as possible. There are opportunities to work with people with learning disabilities, physical
disabilities, mental health and older people.
Skills and qualities
What is happening? Communication • Team working • Problem
solving • Customer awareness • Planning and
➜ Health and social care is the second organisation • Negotiation skills • Compassion
largest employment sector in Suffolk • ICT • Reliability • Calm under pressure •
employing around 38,750 people1 Flexibility • Initiative
➜ An increasing number of disabled younger
Useful subjects
adults are living longer and a growing
Biology • English • Maths • Science • Chemistry
number of older people are needing care
• Psychology • ICT • Sociology • Physics
which means adult social care is growing and
the number of social care jobs Will increase What could you earn?**
by 21% (350,000 jobs) by 20302. Care worker £14,050***
➜ To progress in health and social care, Dental nurse £17,300
qualifications at level 3 and 4 and above Medical secretary £21,400
are needed including apprenticeships or a Nurse £31,950
degree. Continuing with a STEM subject will Social worker £31,300***
help keep your options open. Midwife £36,250
Pharmacist £42,200
➜ The demand for people working in health Doctor £74,900
and social care is increasing. There are
over 350 different careers in the NHS and On the web
the number of people working in private www.healthcareers.nhs.uk
healthcare is growing. www.norfolkandsuffolkcaresupport.co.uk/
promoting-careers-in-care/
➜ In demand: registered nurses, doctors,
looking-for-a-career-in-care
care workers, social workers, dental nurses
www.wanttobeadoctor.co.uk
and more.
➜ New technologies and discoveries will Local employers
have a huge impact on health including • NHS including West Suffolk Hospital,
patient monitoring, diagnostics, robotics, Norfolk and Suffolk NHS Foundation Trust
genetics and bioscience. In social care, and many health centres
• Health East
assistive technology and the use of apps are
• Suffolk County Council
being developed. These are creating new job • Suffolk Community Healthcare
areas. • Various care homes
*See page 6 1 Business Register of Employment Survey 2015 2 Skills for Care
** Annual Survey of Hours and Earnings 2016. Average full-time (median) salary
8 Suffolk Work and Skills rounded to the nearest £50. ***NMDS-SC
Creative Industries
The creative industries include areas such as advertising and
marketing, design, publishing, fashion, gaming, film, TV and radio.
Creative businesses are growing all over the UK, creating thousands
of new jobs. And there are some exciting roles to be had, especially
if you continue to study a STEM* subject – from app developer to
games artist, animator to jewellery designer.
Skills and qualities
What is happening? Creativity • Communication • Problem solving •
➜ The digital creative sector is a major ICT • Attention to detail • Team working • Design
growth area for Suffolk with some high profile • Presentation skills • Planning and organisation
companies creating new roles in areas such as • Leadership • Flexibility • Business knowledge •
computer gaming and advertising. It’s also a Innovation
good place to set up a creative business with
Useful subjects
support for start-ups.
Maths • Design and technology • Science
➜ Competition for some creative jobs can • English • Physics • Art • Media • Business
be fierce and the number of people with a awareness • Psychology • Chemistry • History •
degree in some roles is very high. Music
➜ Almost one third of creative jobs in Suffolk What could you earn?**
are in Ipswich. Many people work freelance Photographer £25,450
(over 90% in film) which can mean less job Graphic designer £25,350
security. TV, video and audio engineers £29,900
Clothes designer £28,900
➜ Over 50% of creative jobs in the UK are in Web designer £30,400
London and the South-East and 90% of Software developer £40,700
creative companies employ fewer than five IT systems architect £44,850
people. Marketing and sales director £75,000
➜ Photo imaging, animation, videogames,
On the web
film and TV, advertising and marketing are
www.creativeskillset.org/careers_jobs
all areas expected to grow over the next
www.creative-choices.co.uk
few years. Shortage areas include software
www.bubble-jobs.co.uk
programmers and designers working in user
www.thetechpartnership.com/
experience, 3D and VFX.
tech-future-careers
➜ The ICT, digital tech and creative industries
are desperately seeking girls! Young women Local employers
make up 17% of the tech workforce1 and are • The Music Sales • Tilted Productions
in demand for areas such as gaming and Group • White Space
computer programming. • Screen Suffolk • Pacitti Company
• New Wolsey • The Mix
➜ Suffolk’s many cultural events throughout Theatre • Jacob bailey
the year are a great way for people to
showcase their creative skills.
*See page 6 ** Annual Survey of Hours and Earnings 2016. Average full-time
(median) salary rounded to the nearest £50. 1 Tech Partnership
Suffolk Work and Skills 9
Manufacturing and Engineering
Technology is the main reason for old jobs disappearing. With nine out of 10 new jobs
today needing some level of IT skills it’s hard to escape it. There are so many exciting and
rewarding careers within science, engineering and technology – digital design, motor
sport, aerospace, clean tech... Why not become an expert and help the UK become the best
innovators in the world?
Skills and qualities
What is happening? Communication • Problem solving • Team
➜ Suffolk is home to over 2,055 Advanced working • Leadership • Attention to detail •
manufacturing companies1 with a cluster in Creativity • Design • Maths • ICT • Reliability •
Haverhill, Lowestoft, Ipswich, Newmarket Innovation • Languages
and Sudbury.
Useful subjects
➜ Locally, our strengths include precision Maths • Physics • Chemistry • Design and
engineering, clean tech, agri-tech, technology • English • Science • ICT • Languages
food processing machinery, advanced • Business studies
composites, advanced electronics,
motorsport, marine, aviation and bio-med
What could you earn?**
Metal working machine operative £21,350
technology. If you’re not sure what some of
Electroplater £15,000 - £21,0003
those are then get researching!
Production technician £26,300
➜ Engineering companies are projected to Precision instrument maker £25,150
need 186,000 people with engineering skills Motor vehicle assembler £31,950
needed annually through to 20242 across a Engineering technician £35,050
range of roles. And there’s a call out for more Design engineer £39,150
female engineers too. Electronics engineer £46,500
Mechanical engineer £41,750
➜ Automotive (vehicles) electronics,
consumer electronics (such as smart phones) On the web
are growing areas and need skilled young www.tomorrowsengineers.org.uk
people to research and design new products www.futuremorph.org
and parts. www.semta.org.uk/careers
www.science-girl-thing.eu
➜ For an exciting role in advanced
manufacturing and engineering which could
Local employers
include international travel it’s a good idea
• Aponic Group
to continue to study a STEM • Thales • Cotherm
subject – it’ll help keep the • Bosch • Vitec Group
options open. • Philips Avent • Brafe
• Delphi • Herga
➜ University of Suffolk offers • The MEL • Konings (Copella)
a range of courses related to
advanced manufacturing and
there are many apprenticeship
opportunities locally too.
*See page 6 1 Invest in Suffolk 2 Engineering UK 2 NCS ** Annual Survey of Hours
and Earnings 2016. Average full-time (median) salary rounded to the nearest £50.
10 Suffolk Work and SkillsAgricultural Science and Food
You might not have thought about a career in food and drink but it’s one of the most technologically
advanced sectors in the UK and it’s growing. There are plenty of opportunities – from nature to
plate someone needs to grow it, invent the recipe, make it, test it for taste and quality, package and
distribute it. You could be part of the team creating a new line for a leading brand!
Skills and qualities
What is happening? Communication • Problem solving • Team
➜ The food and drink sector has over 30 working • Business knowledge • People
different industries including bakery, dairy, management • Presentation skills • Attention
confectionery, pet food, soft drinks, chilled to detail • Creativity • Maths • ICT • Reliability •
and frozen products. All are becoming Innovation • Design • Analytical
increasingly hi-tech.
Useful subjects
➜ As well as food manufacturing, Suffolk Business studies • Biology • English • Maths
has a large farming community – pig and • Chemistry • Design and technology • ICT •
poultry farming and cereal growing are Physics • Science • Art • Languages
extremely important.
What could you earn?**
➜ There will be thousands of exciting Production operative £18,450
opportunities for young people with the right Butcher £19,250
skills to join the food and drink sector – over Farmer £25,900
one third of the 400,000 strong workforce is Quality assurance technician £25,700
due to retire by 20201! Production technician £29,550
Biological scientist £36,850
➜ What kinds of roles? Food technologist, Production engineer £38,650
chocolatier, marketing professional, quality
technician, design engineer, cheese maker, On the web
microbial scientist, production planner, www.tastycareers.org.uk
environmental technologist or butcher. www.brightcrop.org.uk
There are new roles for social responsibility www.tastesuccess.co.uk
and sustainability. www.lantra.co.uk
www.growcareers.info
➜ The agri-food industry is growing. Easton www.edge.careers
and Otley College offers a wide range of
agricultural training and there will be lots Local employers
of opportunities for those with STEM* • Muntons • Agricola
qualifications. Other local organisations • Greene King • Ernest Doe
include the Centre for Environment, Fisheries • Adnams • Gressingham
and Aquaculture Science based in Lowestoft. • Bird’s Eye • Farms across
• British Sugar the county
➜ Got an entrepreneurial streak? You could • Aspalls
set up your own business in this sector –
maybe a land-based business or artisan
food? And there are plenty of food and drink
festivals throughout the year to showcase
your talents!
1
NSAFD *See page 6 ** Annual Survey of Hours and Earnings 2016.
Average full-time (median) salary rounded to the nearest £50.
Suffolk Work and Skills 11Energy (including renewables)
The focus is very much on the future when it comes to the energy
sector with low carbon or ‘green’ technology high on the agenda. The
government has targets it has to meet to help reduce climate change
around the world. It’s not just about constructing, assembling and
monitoring - engineers and technicians will be designing and testing the
buildings, vehicles and mobile phones of the future!
Skills and qualities
What is happening? Communication • Problem solving • Team
➜ The East of England is the second largest working • Leadership • Attention to detail •
centre for energy in the UK which includes oil Maths • Reliability • ICT • Design • Innovation •
and gas, offshore and onshore wind energy, Analytical
nuclear and biomass-fired power generation.
Useful subjects
➜ Lowestoft and Great Yarmouth make up
an energy-related Enterprise Zone - England’s Maths • Physics • Chemistry • Design and
largest cluster of energy businesses - and technology • English • ICT • Science • Business
between them offer 1400 direct and 1000 studies • Languages
related jobs1.
➜ The green economy is a priority sector
What could you earn?**
Energy plant operative £31,450
for the UK meaning extra support for ‘green
collar’ jobs: renewables includes wind and Wind turbine technician £30,400
wave power; energy and waste management; Environmental associate professional £22,300
sustainable construction; carbon capture; bio Engineering technician £35,050
energy; smart meters; and plug-in electric Design engineer £39,150
vehicles. Electronics engineer £46,500
Mechanical engineer £41,750
➜ Skilled people are in high demand
Research and development manager £44,200
especially qualification level 4 and above and
those with STEM* skills.
On the web
➜ Sizewell B nuclear power plant generates www.thinkpowersector.co.uk
low carbon energy for the county with plans www.myoilandgascareer.com
to grow and emerging technologies such www.futuremorph.org
as energy-from-waste and solar power are www.bconstructive.co.uk
expected to create more jobs. A proposed www.semta.org.uk/careers
new power station (Sizewell C) is expected
to create as many as 25,000 roles in its Local employers
construction and a further 900 operational • Orbis Energy • UK Power
jobs for at least 60 years. • EDF Energy Networks
➜ Several wind farms have been built off the • Siemens • Smartest Energy
East Anglian coast such as Scroby and Greater • SSE • HavenPower
Gabbard, and others are in the pipeline such as • Flow Energy
Galloper and East Anglia One. We can expect
to see significant job growth in offshore wind
across the UK with more businesses locating
here.
1
Locate Norfolk *See page 6 ** Annual Survey of Hours and Earnings 2016.
Average full-time (median) salary rounded to the nearest £50.
12 Suffolk Work and SkillsFinancial Services
The biggest private companies in this sector are looking for people with high motivation and
enthusiasm. Some jobs within finance and business require a high level of customer service
and sometimes shift work, others demand commitment and long hours but the effort can be
rewarding. There are also opportunities in the public sector for financial and administrative roles.
Skills and qualities
What is happening? Communication • Problem solving • Maths
➜ Suffolk is home to one of the largest • English • Business knowledge • Customer
finance and insurance sectors in the UK awareness • ICT • Analytical • Presentation skills
outside London with hundreds of businesses • Negotiation skills • Reliability • Leadership •
offering a range of roles. Some companies in Team working • Initiative • Calm under pressure
Ipswich employ over 1,000 people. • Languages
➜ Technology is constantly changing work Useful subjects
in this sector with artificial intelligence, cyber Maths • English • Business studies • Modern
security, big data management, e-commerce languages • ICT • Sociology • Psychology
and environmental accounting all predicted
to grow over the next few years. What could you earn?**
Contact centre worker £17,650
➜ We can also expect a demand for sales Sales administrator £20,450
and customer service roles, human resources Pensions clerk £21,600
(HR) managers and high level jobs such as Finance officer £24,500
actuaries and legal professionals and in ICT Customer service manager £27,400
and business intelligence. Investment analyst £34,700
➜ Employers are seeking people who are Financial accounts manager £37,300
good communicators, have strong IT skills, Chartered accountant £38,400
pay attention to detail and are able to IT systems architect £44,850
focus on and meet customers’ needs. They
are also looking for people with a sound On the web
understanding of how business works and www.discoverrisk.co.uk
there’s a growing demand for people in roles www.prospects.ac.uk/jobs-and-work-
such as HR and legal to have a wider range of experience/job-sectors
business skills. www.icould.com/stories/job-types
➜ Modern language skills are growing in Local employers
demand, especially for companies who • LV • RSM
operate or trade internationally and there • AXA • Ipswich Building
are plenty of graduate opportunities in this • Lovewell Blake Society
sector. • KPMG
• Hastings Direct
➜ University of Suffolk, local colleges such • Willis Towers
as West Suffolk College and Suffolk New Watson
College, and training providers offer different
routes into careers in this sector including
degrees and apprenticeships.
** Annual Survey of Hours and Earnings 2016. Average full-time (median) salary
rounded to the nearest £50.
Suffolk Work and Skills 13Travel and Tourism
The tourism industry - also known as the ‘visitor economy’ – is one of the
fastest growing sectors in the UK and includes jobs in hospitality and
catering, passenger transport, and attractions and services such as festivals,
galleries and museums. Tourism is playing an increasingly important role in
supporting the local and UK economy and provides a wide range of jobs.
Skills and qualities
What is happening? Communication • Planning and organisation
➜ Did you know, the tourism sector in Suffolk • Creativity • Customer awareness • Team
supports over 27,000 jobs1? working • Problem solving • Leadership •
➜ Between 2014 and 2024, the hospitality and English • Reliability • Enthusiasm • Languages •
tourism industry needs to recruit 1.3 million Flexibility • Initiative
staff: 25% of those will be to new jobs and
75% to replace those who leave2. Useful subjects
English • Art and design • Business studies •
➜ The tourism industry is changing: more
Languages • Drama • Music • History • Sociology
accommodation options, online apps and
• Maths
growing customer power means that in Suffolk,
like other places, more needs to be done to What could you earn?**
attract visitors. This means raising standards Housekeeping supervisor £19,000
and extending the season which will create Artist £26,550
better quality and more permanent jobs. Travel agent £20,650
➜ Marketing plays a large role in tourism and Museum curator £26,700
roles such as digital marketer are growing. Exhibition organiser £27,150
There’s also a high demand for graduates in Marketing officer £27,800
leadership and management roles. Arts officer £37,600
➜ Chefs are in huge demand with over
one quarter of businesses struggling to On the web
find qualified people. Employers are also www.careerscope.uk.net
struggling to recruit for front of house roles. www.hospitalityguild.co.uk
An apprenticeship could be a good way to get www.ccskills.org.uk/careers/advice
into these, and other roles.
➜ This sector also gives the opportunity to Local employers
travel abroad – maybe as a tour rep, air cabin • National Trust • Hoseasons
crew or cruise ship entertainer. Want to stay • CenterParcs • Warner Holidays
closer to home? Travel agencies need trained • Pleasurewood Hills • Theatre Royal Bury
travel agents to replace those who are leaving. • Newmarket St Edmunds
Racecourse • Ipswich Town
➜ Suffolk is a top destination for tourists and
• Snape Maltings Football Club
day visitors. A heritage coastline, National
Park, maritime activities and a wide range of
cultural activities and festivals means that
there’s a growing number of opportunities in
this sector.
1
Invest in Suffolk 2 People1st ** Annual Survey of Hours and Earnings 2016.
Average full-time (median) salary rounded to the nearest £50.
14 Suffolk Work and SkillsSales and Retail
Retail is the largest private sector employer in the UK – that’s big business!
As well as sales roles, there are many behind-the-scenes jobs such as buying,
merchandising, marketing, stock control, logistics and store operations – all
important links in the chain. But it’s not just shops and salesrooms, there’s a big
demand for people to sell goods across many industries such as pharmaceuticals,
textiles, advertising, manufacturing and finance. If you have the drive, you could
move quickly up the career ladder to a management or executive position.
Skills and qualities
What is happening? Communication • Team working • Customer
➜ Retail is a large sector in Suffolk and awareness • Problem solving • Leadership •
employs 32,500 people across the county – Planning and organisation • Reliability • Business
an increase on last year1. knowledge • ICT • Design • Creativity • English •
Maths • Enthusiasm • Initiative
➜ Technology is changing the types of
jobs on offer in retail and we could see Useful subjects
a reduction in the number of sales and Maths • English • Languages • Business studies
customer service assistants needed. On • ICT • Design and technology • Art and design •
the other hand, there is a demand for retail Psychology • Sociology
managers – 60,000 needed by 20222.
What could you earn?**
➜ A growing trend for online shopping
Check-out operator £14,700
means there are some exciting job roles in
Sales assistant £16,100
retail such as e-commerce merchandiser,
customer relationship manager, digital Window dresser £23,000
marketer, user experience designer, app Retail manager £27,100
developer, customer data manager, cyber Clothing designer £28,900
security expert and social media manager. Buyer £31,250
These types of jobs are usually found at the Brand developer £37,000
head offices of major retailers. Marketing and sales director £75,000
➜ Got an entrepreneurial streak? Online On the web
stores, local produce and ‘niche’ shops are www.prospects.ac.uk/jobs-and-work-
all popular ideas amongst those wanting to experience/job-sectors/retail
set up their own retail business.
www.careersbox.co.uk
➜ Many big names in food retail, high street www.fashionretailacademy.ac.uk
and online shopping have graduate schemes
with a wide variety of graduate roles on offer Local employers
- some include overseas travel and company • Top department • Sailmakers
perks. Apprenticeships are another good store chains such Shopping Centre
way to get in. as John Lewis and • Glasswells
Debenhams • Archant
➜ If you like travelling around and are good
at presenting and negotiating, a career • Coe’s • Discount retailers
in sales could be for you – there’s a high • Bridge Farm Barns • Supermarkets such
number of vacancies for this role across a • Snape Maltings as Sainsbury’s, Aldi,
range of sectors. • The Arc Co-op
1
Business Register of Employment Survey 2015 2 People1st ** Annual Survey of Hours
and Earnings 2016. Average full-time (median) salary rounded to the nearest £50.
Suffolk Work and Skills 15Construction and the Built Environment
The construction industry has had its ups and downs over recent years but compared to other
regions, the sector in the East of England is predicted to grow more favourably. The number
of jobs within some roles is expected to grow, however there are also jobs such as electrician
where the number of jobs isn’t expected to rise but skilled people will be needed to replace
those who leave. Environmental targets mean there are some exciting new areas to work in such
as intelligent buildings.
Skills and qualities
What is happening? Problem solving • Communication • Team
➜ Between 2017-2021 it’s predicted there working • Maths • Attention to detail • ICT
will be 3,970 new jobs each year in the East • Planning and organisation • Leadership •
of England and 35,740 new construction jobs Reliability • Design
each year across the UK1.
➜ 117,000 new homes are needed across Useful subjects
Suffolk and Norfolk by 2026. English • Maths • Physics • Design and
➜ Proposed new power station (Sizewell C) is technology • Geography • ICT • Science
expected to create as many as 25,000 roles in • Chemistry • Business studies
its construction and a further 900 operational
jobs for at least 60 years. What could you earn?**
➜ Roles most needing new workers in the Painter and decorator £23,450
region include: electrical trades, plumbing Bricklayer £24,650
and heating and ventilation engineers, Carpenter or joiner £25,700
painters and decorators, labourers, and civil Plumbing / heating and
engineers2. There’s also the need for support ventilation engineer £28,550
roles such as technicians and IT. Scaffolder £32,150
➜ A growing population, changes in our living Electrician £30,750
habits and energy savings means money is Architect £36,450
being put into infrastructure, housing and Civil engineer £40,850
leisure sectors. Some construction workers
will need to update their existing skills to On the web
‘green’ skills (low carbon or those which www.goconstruct.org
support the environment). www.the-nhtg.org.uk
➜ There are some large infrastructure www.summitskills.org.uk/building-services-
projects happening such as the Suffolk apprenticeships-careers
Business Park near Bury St Edmunds and www.architecture.com
other locations which are part of the Great
Yarmouth and Lowestoft (New Anglia) Local employers
Enterprise Zone.
• R G Carter • Needhams
➜ Around 40% of people who work in • Dayle Bayliss Building
construction are self employed3. Associates Contractors
➜ Women are enjoying the wide range • Persimmon • Barnes
of careers on offer in construction with Homes Construction
more joining year on year. • Robert Norman • Jackson Civil
➜ There are opportunities for Construction Engineering
skilled craft work on old buildings • Concertus • Breheny
in the built heritage sector.
1
and 2 CITB 3 ONS ** Annual Survey of Hours and Earnings 2016. Average full-time
(median) salary rounded to the nearest £50.
16 Suffolk Work and SkillsBio Tech
This sector is driven by a growing and ageing population, an increase in
chronic (long term) diseases and the fact that people are living longer. It’s
all about scientific discovery and advanced technology which makes for
some very exciting and rewarding roles: imagine developing a drug to cure
a disease or helping someone to live a more fulfilling life following an
accident... you could make a real difference!
Skills and qualities
What is happening? Problem solving • Communication • Attention
➜ This sector is a key driver in the UK to detail • Maths • Negotiation skills • Team
economy with thousands of new jobs to be working • ICT • Reliability • Analytical •
created over the next few years. Innovation
➜ It’s a priority sector for Suffolk which is
Useful subjects
home to a growing number of companies
Maths • Biology • Chemistry • Physics • English
working in areas such as equine animal
• ICT • Science • Business studies • Design and
health, agri-tech, pharmaceuticals and
technology • Psychology
medical technologies.
➜ Of the three main areas: pharmacology What could you earn?**
(drugs and chemistry), med tech (hi-tech Lab technician £20,700
equipment) and bio tech (microbiology), Biological scientist £36,850
pharma is the largest sub sector. Design & development engineer £39,150
Research professional £40,650
➜ Bioinformatics - connecting computing,
Pharmacist £42,200
biology and medicine - is one of the fastest
growing areas of research and development.
On the web
➜ Food and energy security, healthy ageing www.rsb.org.uk
and living with environmental change www.rsc.org/careers/future
are important global issues, and more www.futuremorph.org
researchers are needed to tackle them. Highly www.microbiologysociety.org/
skilled jobs working in these areas can be education/careers.cfm
found across the region.
➜ Roles in demand include intellectual Local employers
property, microbiologist and antimicrobial • BASF • Genzyme
resistance researcher. • The National Stud • University
➜ Higher level apprenticeships in life sciences • Nestor of Suffolk
means there is an alternative route other than • Animal Health • Sanofi
university into technician roles but for any Trust • Envigo
role in this sector, continuing with a STEM
qualification* will open up more doors.
*See page 6 ** Annual Survey of Hours and Earnings 2016. Average full-time
(median) salary rounded to the nearest £50.
Suffolk Work and Skills 17ICT and Computing
There are possibly more jobs in digital, information and communication
technologies than you realise and new jobs are being created all the time.
Whether you enjoy numbers, computers, electronics or have a creative streak
there are some exciting roles to be had, especially if you continue to study
a STEM* subject. Job areas include computing, wireless technologies, cyber
security, space, data organisation, social media and computer games.
Skills and qualities
What is happening? Creativity • Communication • Problem solving
➜ The UK tech sector is expected to create • ICT • Attention to detail • Team working
more than 1.6 million new jobs over the next • Design • Presentation skills • Planning &
10 years1 in areas such as big data, systems organisation • Leadership • Flexibility • Business
support and cyber security. knowledge • Innovation
➜ Digital technologies are driving the ICT Useful subjects
sector forwards and we can expect the Maths • Design and technology • Science • English
industry to create thousands of new jobs • Physics • Art • Media • Business awareness
in Suffolk over the coming years. Areas • Psychology • Chemistry • History • Music
expecting strong growth in the county
include telecommunications, networking, What could you earn?**
digital marketing, financial technology and Graphic designer £25,350
photonics. IT technician £28,800
TV, video and audio engineers £29,900
➜ Several big names in ICT are based in Web designer £30,400
Adastral Park at Martlesham near Ipswich Telecommunications engineer £32,700
including BT’s Global Research and Computer games designer £40,700
Development headquarters. The company, Software developer £40,700
like others, is especially looking for software IT systems architect £44,850
engineers and network designers. Women
are particularly in demand. On the web
http://creativeskillset.org/careers_jobs
➜ ICT cuts across all sectors including energy, www.bubble-jobs.co.uk
bio tech, engineering, creative, and financial www.thetechpartnership.com/
services. People with ICT skills are also vital tech-future-careers
to the space sector – they’ll be needed to
build satellites and sensors, and design new
Local employers
technology such as apps to support climate
research and agriculture as well as space • BT • O2
exploration. • Cisco • Huawei
• 3M • Htk
➜ University of Suffolk and the University of • Nokia • Itron
East Anglia offer a range of courses around
computer science and engineering; ICT
apprenticeships are also available in the local
area.
*See page 6 ** Annual Survey of Hours and Earnings 2016. Average
full-time (median) salary rounded to the nearest £50. 1 Tech Partnership
18 Suffolk Work and SkillsPorts and Logistics
The transport and logistics sectors in Suffolk include warehousing,
storage, road and rail transport, freight and sea shipping. The Port of
Felixstowe is Britain’s largest container port and of major importance
to the UK economy. Along with the other ports, activities include
importing and exporting goods, providing transport for offshore wind
farm workers and support leisure and tourism. This sector probably has
more roles than you realise – why not do a bit of research and see if
there’s something that suits you?
Skills and qualities
What is happening? Problem solving • Communication • Team
➜ Ports, transport and logistics are hugely working • Customer service • Maths • Attention
important to the UK economy with a to detail • ICT • Planning & organisation •
predicted 1.2 million workers needed by Leadership • Reliability • Business knowledge •
20221. Initiative • Innovation • Negotiation skills
➜ There’s huge demand for skilled people Useful subjects
in areas such as driving, ICT, warehouse Maths • Physics • Design and technology
management and customer service. • English • Science • ICT • Languages
➜ In Suffolk, the ports and logistics industry • Business studies
employs around 16,000 workers2 and more
than one in ten jobs in Suffolk Coastal is in What could you earn?**
logistics3. Large goods vehicle driver £27,950
Fork lift truck driver £21,150
➜ Drivers are in huge demand - 150,000
Postal worker £24,670
needed by 2020 – there’s a severe shortage
Importer/exporter £29,500#
of LGV drivers in the UK4.
Storage and warehouse manager £30,150
➜ Technology is having a huge impact on Distribution manager £37,450
this sector; the rise in technologies such Ship’s officer £38,400#
as GPS tracking and electronic signature Aircraft pilot £86,850#
scanners has led to more roles becoming
multi-skilled, making it harder to recruit. On the web
www.careersatsea.org
➜ Young people are desperately needed in
www.ciltuk.org.uk/Careers/CareersInformation
this sector and opportunities to join are likely
to increase.
Local employers
➜ The Port of Felixstowe runs engineering
apprenticeship courses with West Suffolk • The Port of • Associated
Felixstowe British Ports
College and Associated British Ports takes
(Hutchison Port • China Shipping
on apprentices as well as running a graduate Holdings) • DFDS
scheme. Felixstowe Trade and Enterprise • CEVA Logistics • Mediterranean
College runs specialist courses in shipping, • Damco Shipping Company
logistics and transport. • XPO
1
UKCES 2 Business Register of Employment Survey 2015 3 Invest in Suffolk 4 Skills for Logistics
** Annual Survey of Hours and Earnings 2016. Average full-time (median) salary rounded to the
nearest £50. # Estimate from mean salary Suffolk Work and Skills 19Major employment and growth areas
Travel and
Tourism
Construction and the
Built Environment
Agricultural
Science and Food
Growth corridor
Bio
Tech
Manufacturing
and Engineering
Sudbury
Major energy
Key to growth infrastructure
Wind
Advanced manufacturing power
and engineering
locations
Port
20 Suffolk Work and SkillsHealth and
Creative Social Care
Industries
Beccles Enterprise
Bungay zone
Energy
including
renewables
Eye
Sizewell
Growth ICT and
corridor Computing
Ports and
Logistics
Financial
Services
Sales
and Retail
Suffolk Work and Skills 21Skills, skills, skills
As well as qualifications, employers also look for the skills
people have when they’re applying for jobs. Here are some
of the skills that employers are most looking for from you:
Business and customer awareness
Skills like these are
ICT called employability or
Technical and practical
transferable skills because
Team working you can use them in many
Numeracy different types of jobs.
Self-management
Problem solving
Employability skills
Communication and literacy are as important
as qualifications to
some employers.
How can I show that I’ve
got these skills?
Communication and literacy
Speak up! Join in with discussions, express your
opinions thoughtfully, but also listen to what
others have to say. If you’ve done a presentation
at school, explain how you presented it clearly
and why.
Team working
Good proof of teamwork is having taken part in
a team sport, drama production or other activity.
This might be within school or in your own time.
Show that you can get on well with others, value
their opinions and communicate well in order to
complete a team task.
22 Suffolk Work and Skills“ By the time you’re 38 you could have had 10 different jobs.
That’s why you’ll need a good set of transferable skills!
”
Problem solving The benefits of work experience!
Explain how you would identify a problem and Employers really value work experience -
how you would solve it. You could come up you’re more likely to get a job if you’ve had
with different ways of tackling it and who else some experience of a working environment.
you would need to involve. If you can think of Universities also look for people who can
something you’ve had to tackle that was difficult show that they have some work experience
then show that you’re not afraid of a challenge. when applying. You can learn new skills and
understand why they are important by spending
Business and customer awareness time in a workplace. But another real benefit
Dealing with the public involves a range of skills
is that you get the opportunity to see if a type
and qualities. Show that you understand the
of work is going to suit you. It might just set
need to communicate well and can remain calm
you on the right path! Your school or college
in difficult situations.
should be making sure you get plenty of chance
to experience world of work and meeting
employers during your education.
✔
To find out more about your skills and how to
brush up on them try the skills health check
tools on the National Careers Service website
(search for ‘national careers service’ online)
“It was an opportunity
to experience day to
day office life being an
administration assistant,
attending meetings,
inputting data and writing
reports. Work experience
helped me prepare for
work life and also mature
as a person. It helped me
understand there is more
than just a computer in
an office but different
departments which help
contribute to make an
office work.” Kiran
Suffolk Work and Skills 23What is the employer looking for?
When you’re ready to apply for a job or apprenticeship it’s important to make
sure you’ve researched carefully what the job actually is and what is expected
of you. Just a little extra time spent on your application could be the difference
between getting an interview and missing out.
Cool. If you get it
I’m going to apply for a you could afford to come It’s working in
job that I’ve seen. I need on holiday with me an office somewhere.
to earn some money. and Jay. I’ll just fire off my
usual CV.
Same one?
Remember
last time you got some
feedback they said they felt you It’s really hard to
didn’t really know what the job know what they’re looking
was about and weren’t sure you for when I haven’t worked
were that keen. anywhere before.
Get online and do some
research on the job you’re
applying for – and the company
– look at what the employer On the next page
wants and think about how are some skills and
you could fit in. qualities an employer will
be looking for
from you.
24 Suffolk Work and SkillsEmployers like someone who...
✔
Putting all of this advice into action will
help you to secure a job and stay in it!
Employers like What you can do
someone who...
shows initiative Get a part-time job or do some voluntary work.
takes care in Fill in your application form clearly, look smart
what they do at the interview and always be on time.
is keen and When applying for a job, think carefully about
enthusiastic how you put yourself across. Once you’re
working, always appear willing.
has employability Think about something you’ve done at school or
or transferable in your spare time that shows how you’ve used
skills a skill. This could include giving presentations or
playing a team sport.
is adaptable Show examples of how you’ve adapted to
change, such as leaving school. Make it clear
that you’re willing to learn new skills.
can work well Use examples from school or out-of-school to
in a team show how you can get on with others.
is reliable Once you’ve got a job or apprenticeship place
turn up on time every day. Ring into work if
you’re unwell (but not just a sore throat) to let
them know you won’t be coming in.
Suffolk Work and Skills 25Pathways into work
Preparing for your next step
As well as searching for work through the usual routes there are a number of local
websites and events which can help to give you information, build your confidence,
develop your skills and put you in touch with employers, colleges or sixth forms:
The Source Suffolk’s careers information and advice website has lots
of information on apprenticeships and traineeships, work experience,
further study and loads of other information and advice to help you
make the choice that’s right for you. Go to www.thesource.me.uk
The Suffolk Skills Show is the largest employer-led skills and careers event in the area.
Taking place in October each year, it’s an opportunity to meet with employers, colleges, higher
education and apprenticeship providers from across Suffolk.
icanbea... a website designed to educate you in the massive spectrum of opportunities we
have in Suffolk and Norfolk. Provides Information about all the most important
industries in the East as well as a direct link with the key companies in them!
www.icanbea.org.uk
Work experience
and volunteering
Further education A work placement is a great way
If you want to continue learning
to gain experience of the world
in an education setting then of work and to learn new skills.
sixth form, college or sixth form Employers are especially keen on
college could suit you provided people who have got some sort of
they offer you the right subjects. work experience and it could
You could choose academic give you the edge at an
qualifications such as interview. Your teacher or
A levels, or vocational careers adviser can help.
(work-related) study such Your school should also be
as a tech-level qualification. offering you the chance to
Both further education or meet employers or attend
an apprenticeship could workplaces to help you
lead to higher education. understand a range of future
For further information opportunities.
on your next move read Alternatively you could develop
‘Choices at 16+’ in the your skills and experience whilst
My Learning section on studying by volunteering. There
www.thesource.me.uk. are lots of opportunities to
choose from including the
National Citizen Service.
Check out the websites on
the inside front cover of
this guide.
26 Suffolk Work and SkillsYou can also read
