WINNING AT A CHANGING GAME - Trade Finance and Digitalisation
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Financing global trade sits at the heart of the relationship between banks and corporates. Although this is a business characterised by small margins, it is one of huge volumes: by 2026, trade flows are predicted to reach US$24 trillion. Trade finance, however, remains a largely paper- based, manual business—although technological advances bring significant opportunities to cut costs. Those advances could also help banks with their relative inability to gauge risk cost-effectively, especially for SMEs. The result of inefficiencies is a trade financing gap estimated at nearly US$1.5 trillion, with anti-money laundering (AML), counter financing of terrorism (CFT) regulations and know-your-customer (KYC) requirements in large part to blame for preventing banks from expanding trade finance operations to some client and market segments. More positively, the trade finance landscape is evolving fast due to market-wide digitalisation trends. That is pushing banks to move towards a digitally collaborative business model to stay relevant and retain market share. Meanwhile, we think it is important for banks to reassess and modernise their core trade and supply chain platforms, as this will be central to the success of their other digital transformation initiatives. An open, flexible, scalable core trade finance platform will allow banks to collaborate seamlessly with others, helping them to drive efficiencies, cut costs, increase revenues and lower risks. This represents a dream come true for banks that are willing to get ready, starting with their core. 2 WINNING AT A CHANGING GAME
1. MIND THE GAP Global trade is vast and is Open account v documentary set to get bigger. By 2026, trade settlement it is predicted that global Global trade finance is carried out trade flows will be worth either via open account settlement US$24 trillion, up from or documentary trade settlement. US$18 trillion in 2019.1 Open account settlement comprises Trade finance revenues—the bulk of about 80 percent of the total. There are which are carried out using open account a number of reasons for its dominance: trade settlement (see box)—could be as high as US$48 billion by 2021.2 • It is less costly than documentary trade settlement. Documentary trade finance constitutes • Technological solutions have brought the lion’s share of business, and it’s one better risk assessment. in which large corporates are well-served. Mid-market and small- and medium-sized • It has been helped by the emergence businesses (SMEs) have a far harder time. of efficient industry platforms. • It works well where the buyer and seller have an established relationship, and where they are part of a large supply chain involving MNCs and large corporates. • It is useful for recurring trade transactions of a similar nature and with established partners. Documentary trade settlement is used for riskier propositions: when the buyer and supplier are new to each other, for instance, or when the transaction is large and non-repetitive in nature or involves a higher performance risk, such as an infrastructure project. It also suits trade involving high-risk countries as well as commodity trades and transactions in which the underlying goods are linked to market price risks. 4 WINNING AT A CHANGING GAME
In a recent survey, 45 percent of SMEs Yet if banks could gauge that risk better, told the Asian Development Bank (ADB) that they could position themselves to capture their requests for trade financing had been a slice of that US$1.5 trillion market (see rejected.3 The rate for mid- and large-sized chart). More importantly, applying the right firms was 39 percent, and just 17 percent solutions would also see them lower their for multinational companies (MNCs).4 trade finance risk across the board, narrow their compliance risks, increase efficiencies That adds up to a huge, unmet trade finance and boost revenues. gap in the developing world worth nearly US$1.5 trillion, according to the ADB,5 with These AML and KYC factors undermine 40 percent of that total in the Asia-Pacific banks’ engagement on the trade finance region alone.6 And even though this gap front in various ways: they raise the cost hampers job creation and economic growth, of compliance; they contribute to higher the ADB says, 60 percent of banks expect capital constraints; and they cause banks it will increase over the next two years.7 to employ de-risking strategies to avoid those factors in the first place. What’s stopping banks from expanding their trade financing operations? Anti-money In the short-term there are steps banks laundering (AML) and know-your-customer can take to position themselves better (KYC) requirements, the ADB says.8 —leveraging open banking and a wide ecosystem of partners, as well as digital Combating the financing of terrorism (CFT) is assets that have now proven their value. a further barrier. In other words, a key reason Longer-term, banks should exploit data for the gap is that it’s harder for banks to insights to determine a cost-efficient gauge the risk of extending trade finance to way to understand the risks involved smaller firms cost-effectively, and it’s easier in providing trade finance to SMEs. simply to refuse. Product & Bank Focus Annual Revenue Client Segment (USD) Supply Chain financing Documentary (including receivable financing) Trade Finance Investment grade/ Focus of global > 5bn Global Global and regional banks Fortune 500/MNC Large Corporate 500mn to 5bn Regional/Global Regional/Global Mid-market 50mn to 500mn Regional/Global Regional/Domestic Increased needs Corporate for trade financing represent an SME 10mn to 50mn Regional/Domestic Regional/Domestic opportunity for banks Micro SME < 10mn Domestic Domestic Small finance gap Medium finance gap Large finance gap 5 WINNING AT A CHANGING GAME
2. ADAPTING TO TODAY’S TRADE FINANCE REALITIES There is a better way to do trade A New Landscape finance, and finding it starts In addition to addressing these traditional with recognising the range of issues, banks must adapt to keep pace challenges that impede a more with global developments in trade finance. efficient, profitable business: Over the past decade, digitisation has wrought significant changes, not least in • First, the business model is vertically allowing forward-looking banks to work with integrated, with banks owning the entire others in unprecedented ways. A modern value chain. That has numerous downsides: core platform that is API-driven and that it is inflexible, limits banks’ ability to grow uses micro-service components doesn’t just their client base, and makes them less bring internal efficiencies and cost-savings; open for collaboration with fintechs it offers the chance to interact with third and tech platform providers. parties, and in doing so opens up a world • Second, trade finance is largely paper- of opportunities for banks to collaborate based and labour-intensive, and suffers with external providers’ digital solutions. from fragmented information. This is This blend of internal and external integration costly, adds time and errors to processing, is central to the future of banking generally, means a lack of standardisation, and to trade finance in particular. and further crimps already tight margins. As we shall see, banks that take the approach • Third, banks must abide by a range of innovation and collaboration will gain new of regulatory and compliance requirements, markets, optimise profits and overcome the which are made harder by the manual nature shortcomings of the trade finance market. of trade finance processing. The lack of standardised reporting processes and formats They can do this in a range of areas. First, by complicates this further, both within the collaborating with platform providers, banks industry and with customs and regulators. can respond better to clients’ demands for • Fourth, legacy IT systems are expensive flexibility. For instance, some large companies to maintain, and integration with multiple prefer bank-agnostic supply-chain finance other legacy systems adds to costs. platform providers; these connect with That puts efficiencies out of reach, adds multiple banks, which means the company complexity in tracking due to manual does not need to integrate into its banks’ handoffs, and makes it hard to reconcile proprietary platforms. This helps corporates data across systems. to plug and play their banking needs with their lead bank as well as other banking partners. 6 WINNING AT A CHANGING GAME
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Second, by embedding their products into Third, banks can benefit from integrated marketplaces, banks can expand into the solutions that automate compliance and mid-market and SME segments, tapping into document checks to improve process a new customer base while at the same time efficiencies (see Box), allowing them to solving a range of traditional challenges cut costs and offer faster turnaround times. including KYC costs (see Box). Tradeshift is Such solutions can see banks achieve one example: it is a B2B platform that digitises close to straight-through-processing and connects “everything that happens (STP) in trade operations by: between a buyer and a seller, anywhere • Digitizing documents using optical in the world.”9 Its network hosts more than character recognition (OCR). 1.5 million suppliers, with financial services partners including HSBC, American Express • Capturing data with machine-learning and Santander.10 and robotic process automation (RPA). • Automating checks by integrating that harvested data with screening systems. Trade marketplaces Fourth, banks can connect to the wider SMEs and mid-market firms are trading ecosystem via government increasingly using trade marketplaces platforms, like Singapore’s Networked Trade for cross-border trade and to manage Platform (NTP). These one-stop ecosystems their operations. are designed to digitise trade processes Such platforms have advantages and make trade easier, and can issue, store for banks too—they can access trade and share key digital trade documents marketplaces and use the data to: such as certificate of origin papers, export licences, invoices and bills of lading. The • Lower the cost of client origination NTP goes further, offering price checks for and onboarding. non-commodity goods so that banks can • Perform data/transaction analytics simply use an API call to verify whether to better evaluate the real risk involved the transactions they are financing are in financing and make financing priced legitimately—a key aspect of the decisions faster. AML screening process. Other countries developing single-window trade systems • Cut the risk of fraud through the use include China, India and South Korea. of e-invoices and electronic data, as opposed to using paper documents. 8 WINNING AT A CHANGING GAME
Tackling Inefficiencies Such automated solutions flag up blank or missing fields; discrepancies The critical inefficiencies along the between documents; non-compliance transaction processing value chain with UCP trade rules; and parties that are largely in the areas of pre-checks might be non-compliant. (limit-checking, compliance screening and document checks) and processing Traydstream, a fintech firm that recently (issuing letters of credit or bank partnered with Standard Chartered Bank, guarantees, discounting and settlement). is packaging such automation solutions in its products. It estimates that doing Solutions already exist to improve so cuts costs by up to 70 percent, and process efficiencies by: turnaround time from 2-5 days per stage • Digitising documents using Intelligent to as little as 10 minutes.11 OCR to turn them into data sources. Another such strategic partnership is • Carrying out documentary checks – between HSBC and Quantexa, which for example, using artificial intelligence leverages intelligent analysis to detect (AI) or machine-learning (ML) along with financial crimes such as money-laundering. a natural language processing (NLP) rules engine to check data against the Uniform While it’s true that many banks have Customs and Practice (UCP) rules. tried these solutions with varying rates • And running compliance checks using of success, the arrival of fintechs with AI and ML interfaces to screen vessels which banks can partner can drive the or names, for instance. maturity of such solutions. 9 WINNING AT A CHANGING GAME
Fifth, banks can connect to global networks Finally, following a path of innovation and of financial institutions. One example is collaboration will prepare banks for future FCI, whose FCIreverse platform is used to trends—such as distributed ledger technology finance buyer-approved receivables.12 Being (DLT) solutions for trade finance, which have part of such interbank trade networks brings become increasingly important in recent opportunities to grow banks’ trade finance years. Consortiums comprised of major banks business. FCI’s 400-strong global network, and fintech providers have begun trialling for example, is creating a supply chain DLT solutions for documentary trade finance finance platform to deliver finance solutions. and supply chain finance. Although there is The platform leverages FCI members’ local some way to go before a fully scalable and market capabilities to help partner banks production-ready DLT-based trade finance reach areas that they don’t currently service platform will be ready—and that’s partly —and that until the development of such due to the challenges faced by consortia networks they had no way of reaching. in developing scalable software platforms and onboarding members—the industry is Another such initiative, the Trade Information closing in on that goal thanks to improved Network (TIN), founded by six global banks, collaboration between fintechs, corporates, offers a simple platform where buyers and banks and others. suppliers can upload purchase orders and invoice-financing requests, and control As a consequence, we believe a successful who can view their data. That allows member trade and supply chain finance banking banks to select and approve requests. business will emerge from the current The financing itself happens through their vertically integrated state, and create a existing channels, and outside the TIN. collaborative business model (see diagram). Traditional Vertically Collaborative Model Integrated Model Banks own end to end value chain Banks collaborate with third parties to offer financing and provide a proprietary offering solutions to client needs Central Fintech/ Customs Correspondent Partner Customers Bank/Gov Customers Platform Marketplaces /External Banks Banks services providers parties Collaborative offering across value chain Processes Assets • Customer relationship Customer Channels Products and (Data & Bank owned relationship • Channels Platforms Financial) • Products • Processes and Platforms • Flexible “à la carte” banking for corporates • Assets (Data & Financial) • Better collaboration among finance and platform providers to better serve customers • Allows banks to prioritise focus on financing, while partnering non-core activities Source: Accenture 10 WINNING AT A CHANGING GAME
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3. PIVOTING TO A COLLABORATIVE TRADE FINANCE LANDSCAPE It will take time for banks Fixing the Core to get from their current point Simply applying individual technological to a place where they can solutions and partnering with third-party grab opportunities in that providers in different areas isn’t a long-term solution. Today’s digital solutions might be new, collaborative landscape. good, they do not, however, integrate well Typically, their journey will involve: with the antiquated, inflexible, bespoke Creating integrated digital channels for systems at the heart of banks’ operations. a seamless customer experience; equipping Small, proof-of-concept projects aren’t the themselves and their clients with rich insights answer either. using data analytics; automating parts of Instead, banks must implement new trade their operations with RPA; developing APIs; processing systems that are purpose-built and adapting a cloud strategy, to name to support documentary trade and supply just a few markers along this digital road. chain processing, and that are compatible In planning their journey, banks should look with the collaborative solutions offered by at the integrated outcomes associated with external parties. Such solutions would be a collaborative trade platform, and work out long-term, API-driven and contain easily their response to each. In that way they can customisable and selectively scalable micro- provide the level of innovation, digitisation service components. They would be fully and investment appropriate to that outcome’s integrated, far more efficient, eliminate the importance from a business perspective, need for manual processing and reinputting, and weigh that against the cost. cut costs and boost revenues. Take, for instance, RPA, which is used in There are a few solutions available, automating the manual processing of paper either from well-established players documents. A cost-benefit analysis can easily that have invested significantly to upgrade determine whether it is worthwhile for the their existing product suite, or from new bank to switch to an automated solution entrants that have invested in functionality, or to continue with its manual method, and security and scalability using a modular to assess the value of implementing other architecture approach. aspects of the collaborative trade platform. To make the right choice it is key that At the same time, simply inserting an RPA banks perform a capability review of their solution into an otherwise disconnected set existing platform against the needs of their of processes, as we have seen some banks do, envisioned future business and operational limits the efficiency gain. Banks will achieve states, and do so with consideration of the a far stronger outcome by using RPA in a digital evolutions that are affecting trade system with the fundamental building blocks and supply chain finance. in place: structured data, open and connected systems, and standardised processes. 12 WINNING AT A CHANGING GAME
In this way, banks can move gradually, It’s time to rethink that approach. but surely, from the traditional model Why? Because clients, governments and to a collaborative one (see chart), as the the competition are actively going through trade finance business becomes more the process of digital transformation. closely coupled with the openness of That adds pressure on trade finance players banks’ platforms. that aren’t yet ready. Why Now? Admittedly, one option is to keep on with outdated core systems, though it should be Traditionally, banks have struggled clear that the cost of this approach is high: to make a business case for investing in failing to collaborate and integrate will see their core trade platforms. Doing so risked business eroded. their becoming a digital island given that most external parties would continue On the other hand, shifting from a vertically to transact manually and use paper. integrated banking model to a collaborative model will bring a range of benefits, including It’s also true that efforts to digitise trade the abilities to: finance aren’t new: electronic bills of lading, • Respond to client demands for flexibility. for example, have been available for years. However, digitisation steps taken to date • Tap into a new customer base. have largely failed—in part due to a lack • Offer faster turnaround times and of common standards and their limited lower costs. adoption, and because the trade finance ecosystem is fragmented across geographies, • Grow the trade finance banking network. actors and scale. • Be better prepared for future trends and developments, including regulatory It is another reason why banks have and compliance needs. refrained for years from investing in this area. They’ve been waiting for a shift in • Be ready for government digitisation the market to digital solutions that will initiatives. work with their legacy platforms. · Platform with strong API focus el · Own/co-own ecosystems & marketplaces to od Service m provide own and competitor products and services aggregator e tiv ra bo Finance and risk · API-enabled platform to embed banking lla mitigation products & services in third party / Co service provider customer platforms · Some STP, Integration of Front, Integrated portal provider (for Middle & Backoffice systems el Trade, Cash, Payments, FX etc) od · Some API focus m al on · No STP, Integration of Front, iti Basic Portal Provider ad Middle & Backoffice systems Tr (for Trade transactions only) · No API focus Source: Accenture 13 WINNING AT A CHANGING GAME
4. GEARING UP FOR DIGITALISED, COLLABORATIVE TRADE FINANCE By now it should be clear It will also require integrating seamlessly with internal systems, being robot-friendly, and, that, in the near future, being among other things, analysing internal and competitive in the trade finance external data for real-time decision-making. business will require connecting Getting there requires: digitally to a range of external • Investing in technology and platform players: existing and new solutions, and doing so by collaborating with others. payment gateways; trade finance • Replacing legacy trade finance systems. marketplaces; government Thriving in the modern era requires a single-window systems; core that is collaborative, API-enabled interbank and DLT networks; and data-driven, and able to integrate client ERP systems and third- micro-service components. party solutions providers. The result will be a collaboration-ready trade platform that allows banks to connect seamlessly, both internally and externally (see diagram). Collaboration-ready bank trade platform 3rd Party Customer Platforms Channels Trade DLT Marketplaces Networks laborations Col D ce oc an Government Interbank um ai n f i n single window Trade e ntar y c platforms Networks BANK’S TRADE ly c h PLATFORM di pp re t Su OCR/RPA/ In t e Analytics & Automation g r a ti o n Reporting AML/CTF Workflow Core banking/ Payments 14 WINNING AT A CHANGING GAME
Will doing so open up the entire US$1.5 trillion That said, most trade finance banks are trade financing gap to pioneering banks? not prepared to adapt to these new internal That’s unlikely, because there are good and external ways of working to originate, reasons why some of that is unfinanced; process and settle trade and supply chain a digitised, integrated and collaborative trade transactions. Yet it is also the case that finance platform won’t see a business case those which choose to gear up—to embrace where none exists. But some of that gap is the future and prepare for platform-based reachable, and a new approach will let banks banking—will be best-placed to avoid being gauge risk in a way they can’t currently do “Amazon-ised.” With some Asian tech giants and grow their market and their profits. taking an interest in this space, that moment is coming, which raises the question: How is your bank gearing up? 15 WINNING AT A CHANGING GAME
About Accenture References Accenture is a leading global professional 1 2018: Global Trade – Securing Future services company, providing a broad range of Growth, International Chamber of Commerce services and solutions in strategy, consulting, (2018). See: https://iccwbo.org/publication/ digital, technology and operations. Combining global-survey-2018-securing-future-growth unmatched experience and specialized skills 2 Ibid. across more than 40 industries and all business functions—underpinned by the world’s largest 3 $1.5 Trillion Global Trade Finance Gap Frustrating delivery network—Accenture works at the Efforts to Deliver Crucial Jobs and Growth – intersection of business and technology to help ADB, Asian Development Bank (September 3, clients improve their performance and create 2019). See: https://www.adb.org/news/15-trillion- sustainable value for their stakeholders. With global-trade-finance-gap-frustrating-efforts- 492,000 people serving clients in more than deliver-crucial-jobs-and-growth-adb 120 countries, Accenture drives innovation to 4 Ibid. improve the way the world works and lives. 5 $1.5 Trillion Global Trade Finance Gap Visit us at www.accenture.com Frustrating Efforts to Deliver Crucial Jobs and Growth – ADB, op cit. Authors 6 2018: Global Trade – Securing Future Growth, Nicole Bodack International Chamber of Commerce, op cit. MD, APAC Corporate & Commercial Banking 7 1.5 Trillion Global Trade Finance Gap Frustrating nicole.bodack@accenture.com Efforts to Deliver Crucial Jobs and Growth – ADB, op cit. Olivier Decock 8 Ibid. Principal Director, ASEAN Corporate & Commercial Banking 9 See: https://tradeshift.com/about olivier.decock@accenture.com 10 https://tradeshift.com/partner Venkatraman Ramaswamy 11 Source: Accenture (August 2019) Consulting Manager, 12 See: https://fci.nl/en/solutions/FCIreverse-def Trade & Supply Chain Financing venkat.ramaswamy@accenture.com Copyright © 2019 Accenture. All rights reserved. Accenture and its logo are registered trademarks of Accenture. 191691
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