Wimbledon Town Centre - 2022-2027 Business Plan Where businesses thrive, people visit and communities engage.
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Wimbledon Town Centre Where businesses thrive, people visit and communities engage. lovewimbledon.org/the-bid 2022-2027 Business Plan
Wimbledon Town Centre had the UK’s first rainbow crossing, in partnership with Merton Council and Bar CMYK 2 lovewimbledon.org/the-bid
2017-2022 Important Aims, Extraordinary Years Since Love Wimbledon was created nearly ten years ago, we have Over 90% of had the ambition to be creative, to be transparent, to deliver and our businesses to listen. In 2016, after detailed consultation with our businesses said they and users of the town centre, we formed our second term aims and objectives and set out to accomplish the following: support Love Wimbledon 01 Deliver engaging events and placemaking 02 Develop leading marketing and promotion 03 Provide inspiring business services and support 04 Ensure a bright future for Wimbledon Every year our annual report reflects on our performance and delivery, outlining how we achieved each objective. You can read our annual reports on our website. We will be asking for that continued support for the next five years to strengthen our high street, inspire employees, provide a voice for businesses and improve Wimbledon Town Centre, making it a better place to have a business. PLEASE READ ON » lovewimbledon.org/the-bid 3
The Love Wimbledon BID, The Heart of Wimbledon Wimbledon is a place with an international reputation Over the last five years, Love Wimbledon BID has worked hard to support business, and first class transport connections, with the promote businesses and the town centre, improve the look and feel and develop town centre at the economic heart of SW19. The activities, events and partnerships to make Wimbledon a better place. But what does town centre is performing well, but with increased this actually mean? Well for us, it’s been about seeing an active and attractive place for all businesses, it’s been about improving the environment to trade and to run a business; competition and evolving changes in the way strong footfall, lower crime rates, quantifiable marketing and creating a place that people go to work, shop and use a regional centre, employees want to work in and is attractive for new businesses too. We have delivered Wimbledon has the opportunity to step up and this by listening to business needs and constantly looking to improve both as a team and become a greener, more interesting place with a as a place. welcome choice of things to do and places to go. There is a new "post-Covid" world in which Wimbledon Town Centre has shown remarkable resilience, but it needs a stronger future. That’s where Love Wimbledon BID comes in, to attract more investment and funding, keep crime low, maintain a cleanliness strategy, promote our businesses and continue to deliver a range of popular events and activities. Wimbledon is experiencing a renaissance and the future is one where businesses, property owners, residents and community groups can come together to create a thriving, popular, attractive and greener place for all to the betterment of the town centre. This is why your support is invaluable and we ask you to make a difference to the future for Wimbledon Town Centre by voting YES to the Helen Clark Bell, CEO, Love Wimbledon BID helencb@lovewimbledon.org 4 lovewimbledon.org/the-bid
Contents The Last Five Years 06 The variety of engaging spaces and events we have delivered 10 How we promoted your business and the town centre through leading marketing 14 Overview of the provision of our business services and support, including crime reduction 18 Our lobbying to ensure a bright future for Wimbledon Our Vision for 2022-2027 22 Aims and objectives Hartfield Walk, 24 Better Places, Spaces and Experience a reimagined 26 Support and Promote Business space to support 28 Greener and More Sustainable businesses on 30 The Team, the Board and Governance the road to 32 BID Boundary and Organisation Covid recovery 35 The Voting Process lovewimbledon.org/the-bid 5
The Tennis Big Screen Aim 01 ENGAGING EVENTS AND PLACEMAKING Hartfield Walk St Mark's live events 24 days of live advent 6 lovewimbledon.org/the-bid Monthly Markets performances
2017 - 2022 Ensuring Wimbledon is an attractive, interesting and safe environment with things going on and lots to experience, remained our priority. We created To many of our businesses they saw the benefit of these activities from over 200 days improved footfall, increased sales or of activities employee and customer engagement. each year A massive range of events We created 200 days of popular events in a year for families, for sports enthusiasts, for fun and for all. We set out to make our events improve the experience of the town centre for employees, residents and visitors from summer seating pop-ups for lunch to reindeer trails for everyone. EVENTS Wimbledon Big Screen Ride London Street Party Winter Wonderland Monthly & Christmas Markets Wimbledon Winter Reindeer Trail Nosh at the Place Pumpkin Hunt Wonderland drew Summer Sit Out Arts Events Advent Calendar over 20,000 visitors lovewimbledon.org/the-bid 7
The Wimbledon We made places Markets With development CIL funding through Merton Council, we created Hartfield Walk - a reimagined space to sit, with planting, kiosks and eco messaging. It's been a welcome addition to the town centre. With other funding we were able to develop SECRET Wimbledon which included the new 'Oh So Quiet' Bird mural. In times of Covid, this proved to be particularly beneficial as it provided something to do outside. Our yearly 25ft Christmas Tree 'Oh So Quiet' Street Art We brought a twinkle We kept it clean to your eye Levels of fly tipping, graffiti and Every year over 30,000 lights twinkle litter have increased. Having an active Ranger walking the town WE HAVE DEALT WITH in Wimbledon. Whether on the Christmas Tree, outside Centre Court Shopping, opposite the station or in daily has meant 954 graffiti, 2,009 fly tipping and 140 utility issues have been reported and 3,000+ MAJOR St Mark's Place, we light up the lives of Wimbledonians. resolved since April 2017. We also action deep cleaning “It’s better than and ‘spring cleaning’ around cleanliness the tennis. The town needs issues since 2017 Trafalgar Square!” maintenance in addition to the service from Merton Council. 8 lovewimbledon.org/the-bid
2017 - 2022 We planted more We got The We Delivered • From lobbying for more street trees Wombles back to planting over 400 saplings along Hartfield Road, we always look for The Wombles probably opportunities to plant more have the most synonymous association with Wimbledon • Trialled a New LivingLampostTM with after the tennis. Through solar panels and an App watering system external funding we were able • Curated and managed the town centre to remove a wall of graffiti tags high-profile flower beds and create original artwork for all to see. The project has • Instigated the 500+ hanging baskets uplifted a railway path in the sponsored by All England Tennis centre of town. • Introduced 50+ species of air pollutant busting plants “They are • Enabled the first green meadow roof in the town centre wonderful and I am thrilled that I will see them every day” Wimbledon Resident on Wall Art Vote YES to: • Events for the town centre With funding stretching from East to West of the Broadway from South West • Lobbying for further Trains we were improvements eg: improved Baskets, able to remove cleansing, placemaking activities planters, lampposts, • An effective Welcome to Wimbledon strategy, a wall of graffiti beds, green improving places and spaces tags and create a roofs – we do a To make Wimbledon a better lot of planting place to visit Wombles mural lovewimbledon.org/the-bid 9
#LoveLocal campaign supported businesses Free Google through and reopening 360 photos after lockdowns Aim 02 LEADING MARKETING AND PROMOTION 10 lovewimbledon.org/the-bid
2017 - 2022 We Delivered According to survey feedback, informing people about the great businesses and the different things to do and see in Wimbledon is top of the list for our customer-facing businesses. With increasing competition, Love Wimbledon is at the forefront of benchmarking and marketing the town, leading to improved footfall. But we promote more than just high street businesses - Vote YES to: our network of offices is crucial to the vitality of • Keep the popular the town centre and its future. website, connected social media, the ‘Our See the numbers Wimbledon’ guides, town centre map Over AROUND and enewsletters to 21,000 8 MILLION photo views our extensive database followers on our of businesses • Keep the great offers SOCIAL PLATFORMS C R E AT E D BY U S on the town centre privilege card for More than a MILLION everyone who works views of our website in the BID area • Be kept up to date with our regular consumer “The team has promoted and business and supported our new newsletters business throughout opening – • Be a strong collective We install they are absolutely on the voice to lobby on behalf of and promote banners ball with marketing, it’s what all town centres need.” Wimbledon town centre businesses every year New Wimbledon Business, Multea Choice lovewimbledon.org/the-bid 11
We advertised and door dropped 20 We provided businesses with, and NOV 20 door dropped, the very popular Love Wimbledon map which gets updated ATES yearly. We delivered over half a million EWSLE TTE R S S UP D N E S S N BUSINE BUSINESS NEWSLETTER guides to what’s on in Wimbledon, BU SI merce site has promoting new businesses, brands, es ne w eCom epartment storeerience. launc h nden t d exp independents and events. We continue Elys ’s ind ping epe lys ne sh op n from E Wimb ledon b ra nd ne w onli d u ri ng lo ckdow plies su p SEPT 2020 to work with media partners to hed a al ody veLoc and b launc an no w #Lo gifts, bath EE de livery on promote Wimbledon Town Centre. 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Soci e ri ghalt pro visio dista ncin g and trend A guide to what’s on go succe mea ko lace thimpleme Coronavirus-related n bacsures that have upon your Wimb ledorece ived t into nd puwe continue aand pbeen nted by businesses have been well- Stem4 Award Nomination your doorstep tting Local to see consumer to ge L o ve #as well as the feeli confi dence building, Local teenage mental nue to ng that Wimbledon ing health charity stem4 have w ill conti e r 2 021. is a safe plac e to visit. been nominated as finalists We a bett for the Digital Leaders tr a c k for As man e c u ti ve. 100 ‘Tech on x y of our office work for Good’ Initiative awar hief E ers begin to return, d, for their award- ell, Cto RT we S UP P O rk B assis t busi nesses so that they are work ing hard winn ing men tal health apps for young Cla Helen can comfortably and t people. N ES S back their employees e n safe ly welc ome Crea ted by Dr Niha and enjoy the much-ne overnm ra Krause, Consultant D B US I geded offioce Clinical looking forward to seein n e w a ti n. buzz! We are Psychologist, the evid ence I AL A N g employelaes formdiscot: -based apps have over p ceenjoyate We provide FREE services shopping and experienc exclu insive u unts on dining, million and a half dow a to o F I N AN C in o -d a b nloa ds ughes t again, viaupthe -t Love Wim tion on m in 171 countries. h a s bro bsite for in forma bled rt (f ro Privilege Card. Vote for Stem4 here:http s://d o re uppo igile aders100.com/ own r we ive m lockldlockdowns: Loca ouwe recelar ocal s ries ort a nd tech-for-good-initiativ nts, L full sto for ALL new teamse check arewin e regu e cont supp EATING SHOPPING CULTURE MARKETS This P lea s and areumon d ate d as itori o Including website y Gra acthewith velrstati d thepresence alth the relevant Public Health . ort localw ill bowne p ng cal the R e cloca men l o r e a ta carefully. Should stics news t 360-degree photos taken and supp s lockd e, Lobledon sses), any indication of a page einmWim businesses, Local Lockdown Factsheet he-bid/ onto google, active social media These supp tioton Sch er bness usine emerge, we will maintain our communicati etenort our BID othbusi / tloaded on and the J o b R n a n d do n .o r es gby keep ing you up-t o-date with any informati Designed by the CBI (Con n.orgto help businessfederation of British FREE 360° d o ewimble ledostry) le on. Wimb vewimbnavigate local lockdown Indu Love Is your ww.lov es prepare for and n ce. office planning its retu w support and new business support (including rn? Get in touch toda w w .l o rg | wout how we articles/ factsheet-local-lo a id it y s.https://www.cbi.org.uk photos posted and find gu v is Please can support you. d o n .o a welcome pack). We measure our marketing, / w imble ckdowns/ o@love on Google Ple 2 0 1 2 | inf from users to reach, and aim to make year on 1ase visit www.lovewimbled 9 u c h 020 86 on. org/thimprovements. year e-bid/news to read the full Get in to stories Get in touch 020 8619 2012 12 lovewimbledon.org lovewimbledon.org/the-bid | info@lovewimbledon.org | www .lovewimbledon.org
2017 - 2022 We Delivered Our website promoted the town and you With over a MILLION views and over 50,000 external links clicked, mainly to Wimbledon businesses, the website has two roles – promote to your customers and keep businesses up to date on all things Wimbledon. Our SEO is often ahead of many of the High Street brands, reflecting the prominence of the site to customers. The website promotes both public facing and office based businesses. We increased our followers We have over 21,000 followers on our platforms and have created ‘go to’ accounts for customers and businesses. Our aim has been to communicate transparently and to support and promote BID businesses in Wimbledon Town Centre. Wimbledon businesses Sharing employment see marketing and opportunities with our network and promoting the town as a promotion as one of great place to work helps to fill vacancies with local people. the most important aims for the BID lovewimbledon.org/the-bid 13
There's a range of networking events Aim 03 BUSINESS SERVICES AND SUPPORT 2017-2022 Our eco delivery trial got the thumbs up We support new business openings and workplace 14 lovewimbledon.org/the-bid moves to the town centre
2017 - 2022 Over 5,000 We Delivered Privilege Card users and Love Wimbledon BID helps businesses with more than 124 money saving services, practical support business offers and facilitated business promotion and networking. We have worked continuously with businesses, the Police and Merton Council on crime management initiatives because we want to see crime figures stay low. Vote YES to: • Keep our Privilege Card for everyone who The Privilege works in the BID area Card Boomed • Save money through subsidised waste The Love Wimbledon collection and the joint procurement service Card promotes many • Support and promote established and businesses in town and welcome new businesses into town also acts as a great catalyst to engage • Free Merton Chamber of Commerce membership There's a employees. Anyone working in Wimbledon • Dedicated support for night-time economy strong business can have one for free, operators network in and over 5,000 employees • Crime reduction initiatives between businesses have already got one in Wimbledon their pocket! / CCTV / Littoralis website / the Police lovewimbledon.org/the-bid 15
We’re OPEN We Are Open “Well done. We provided a range of support services during You are lockdown as well as online updates and briefings doing a which received very positive business feedback. Our great job campaigns to support businesses returning after especially lockdown enabled many businesses to open quickly in the and we were there to promote them. pandemic.” “We are part of a network of night Together we time economy businesses set up saved trees and by Love Wimbledon, helping to reduce anti-social behaviour, 13,000 you saved money Offering a range of competitively TREES SAVED priced waste services has promote our businesses and helped many offices and shops. Since 2017, business support the local community.” recycling has saved 13,000 trees and we have collected 1,440 tonnes of recycling including Prince of Wales Pub WEEE recycling. 16 lovewimbledon.org/the-bid
2017 - 2022 We Delivered Gina Conway Aveda, winning at the Merton Best Business Awards You Won Awards Crime reduced The Wimbledon business community should be proud One of the most important aspects of Town Centres is Vote YES to: of winning many categories keeping crime low. We are • Lobby for improved in the Best Business Awards. pleased to report petty crime broadband Many were finalists and dropped by nearly 50% and provision for winners in the Food and Culture Awards for South we will continue to extensively work with the Police, Merton businesses Crime has reduced by West London which we Council and CCTV to manage • Continue crime supported and businesses crime. We run night-time gained the recognition economy programmes to help prevention they deserve. reduce anti-social behaviour. • Increase savings half in the for more 87% of businesses see crime businesses last five years prevention as important lovewimbledon.org/the-bid 17
Aim 04 A BRIGHTER FUTURE FOR WIMBLEDON 2017-2022 18 lovewimbledon.org/the-bid
2017 - 2022 We Delivered Our aim is to bring the business voice to consultations and lobby to get businesses heard in matters of strategic importance. Love Wimbledon takes responding to consultations and planning applications seriously, working to get business priorities heard. In the last five years we have held events and promoted consultations on Merton Council's Local Plan, Merton Council's Masterplan, a range of Vote YES to: planning applications and the Neighbourhood Plan. • Plan for a sustainable built environment strategy aiming "BIDs are very relevant and to keep Wimbledon open to business vital, particularly in the most recent and ongoing challenging • Lobby to improve the quality of buildings economic conditions. I am and spaces to help delighted and very grateful to business have Love Wimbledon working • Our work to attract alongside us and on our behalf new businesses, in generating the very best investors and funding possible outcomes for The • Strongly represent the interests of town Piazza, Wimbledon and, of centre businesses course, for the town as a whole." Simon Donaldson - General Manager, BMO Real Estate Partners lovewimbledon.org/the-bid 19
An easily accessible workplace HQs Start-ups Financial Professional services Work hubs Creatives We are a Suburban / Urban Hub We have the benefits of a city and the reduced commute of somewhere local. More businesses are choosing locations like ours, and to help them we will continue to lobby for transport improvements and making Wimbledon a greener town. An attractive high street proposition New hotels New pop-ups Independents Great brands Cinemas & theatres Peldon Rose is one of Over 90 places to eat many offices in Wimbledon, A VERY successful creating a very special department store place to work New shopping centre owners 20 lovewimbledon.org/the-bid
2017 - 2022 We Delivered CEO, Helen Clark Bell being interviewed by the BBC The business voice is recognised We ran business, property owner and agent updates to keep interested parties in the loop on Crossrail, The Wimbledon Masterplan and The Local Plan. We met Connect with us with politicians and organisations, flying the on LinkedIn Wimbledon flag to get our voices heard. Cultural and Community Wimbledon Investment The Polka is the UK’s first children’s has two theatre and has had a major refurbishment bringing active street cinemas and frontages and great spaces to the town. The YMCA is about to embark two theatres in a major redevelopment of new community spaces and homes, whilst a number of sites are about to create with culture refurbished and new office space. We supported these changes and will at its core support a new arts centre for the town. lovewimbledon.org/the-bid 21
2022-2027 The next five years 22 lovewimbledon.org/the-bid
A Better Wimbledon Our ambition is to be an evolving town centre where businesses thrive, people visit and communities engage. We will deliver, enhance and underpin three main strategies: Aim 01 Better Places, Spaces and Experience Aim 02 Promote and Support Business Aim 03 Greener and More Sustainable lovewimbledon.org 23 lovewimbledon.org/the-bid
Aim 01 Better Places, Spaces and Experience What makes a town centre? People, businesses and places. Love Wimbledon will continue to invest in, seek funding for and work to improve placemaking through planting, creative installations and cleanliness. We want to see people choosing to have a business in Wimbledon, visitors having a good experience of Wimbledon and for it to be a place of choice to work. 24 lovewimbledon.org/the-bid
Our aims for 2022-2027 We will: • Deliver a range of engaging events around the whole town • Lobby for and improve the Wimbledon experience • Provide a clean and safe environment • Further develop crime and anti-social behaviour management strategies Resulting in: Continuation of our varied events programme • Work with partners and property owners to bring more improvements The Love Wimbledon markets to Wimbledon Town Centre Development of a ‘Welcome to Wimbledon’ strategy • Seek new funding opportunities to I mproved management of chuggers and the support improve places and spaces in town of homeless Developing ideas to fill shops and improve their look and feel when vacant Attracting a range of new businesses and investors / funding Keeping streets clean Support for a new arts centre ooking for opportunities to create more pop-ups, L seating areas and planted spaces Increased lobbying for station refurbishment obbying to improve the quality and greenness L of buildings and spaces created by new development and refurbishments lovewimbledon.org/the-bid 25
Aim 02 Support and Promote Businesses and the Town Centre With strong marketing comes a clear message. The aim is to entice customers and employees through energetic and inspirational marketing. Letting people know news about Wimbledon, what is happening and working to engage users, businesses are able to benefit from the raised profile. 26 lovewimbledon.org/the-bid
Our aims for 2022-2027 Resulting in: Continuation of the Love Wimbledon privilege card for everyone who works in Wimbledon Increased social media following and engagement The Alexandra rovision of free 360 degree P winning awards Google photos egular communication to all R businesses bringing up-to-date business information Competitively priced, green services n accredited suppliers / vendors A directory Supporting business awards We will: recognising our mix of businesses Being your ‘one stop shop’ to answer • Promote all businesses business queries on anything to do with the town centre • Continue to deliver powerful marketing of Money-saving recycling and waste the town centre as a place to work and visit collection including FREE electrical • Continue to support businesses with their goods pick-up own marketing ctively promoting our retail, A hospitality, leisure and cultural • Deliver a range of business networking events destinations to visitors including • Provide greener business services to through our town centre map save money eeping businesses up to date with K grants, legislation and changes • Build relationships to #LoveLocal that could impact them The Zero Waste shop • Be the advocate of Wimbledon business lovewimbledon.org/the-bid 27
Aim 03 Greener and More Sustainable A varied choice of shops and office based businesses, greener streets and buildings which address environmental concerns. We have big ambitions and want to lobby to reduce traffic impact and improve air quality. Our businesses have greener aspirations for the town centre and we will work towards that goal. 28 lovewimbledon.org/the-bid
Our aims for 2022-2027 We will: • Develop our #LoveLocal strategy to promote Wimbledon as a place to work, shop, eat and enjoy • Create a strategy to promote working in Wimbledon • Promote the town centre as the place for business in South West London • Improve community input and inclusion • Step up support for a healthier lifestyle • Create more seating and greening • Provide direction and support on reducing the environmental impact of business Resulting in: The development of the promotion of a ‘Working in Wimbledon’ campaign Encouraging varied businesses into Wimbledon Develop a green ‘getting to work’ strategy Enhancing our work with communities Encouraging more independents, better brands and higher quality street-facing businesses Working with offices and landlords to improve the green credentials of buildings Lobbying for developers and Merton Council to include affordable commercial space in new developments Engaging with local young people to help create a town centre for the future Lobbying to improve air quality, traffic reduction and healthier streets Lobbying for greener deliveries lovewimbledon.org/the-bid 29
The team Helen Clark Bell CEO Sally Warren “I believe Love Wimbledon Strategic Marketing Adviser and Placemaking is the perfect organisation Kevin Gallagher Operations Manager that supports local Jennifer Watters Marketing & Events Manager businesses and helps Anisha Thakur Communications Executive Wimbledon thrive.” Keith Alexander BID Assistant Tom Ruffell Town Centre Ranger THE MAYOR'S GOOD WORK STANDARD The Love Wimbledon Team 30 lovewimbledon.org/the-bid
About Love Wimbledon About Love Wimbledon BID A Board that Represents Our Values Wimbledon We will work to be: Transparent | Responsive Businesses Sustainable | Innovative The Love Wimbledon Board is made up of representatives of the Wimbledon Town Centre business community. The diverse businesses represented include office headquarters, professional services, SMEs, retail, leisure and hospitality, New Wimbledon Theatre, culture, creative, charity, health and beauty and night-time economy. part of Wimbledon's DNA The Board The Current Board Members Are: Made up of town centre business community Paul Harvey, Chair & Secretary – Morrison's Solicitors Angela Attah – CIPD representatives, the Board meets quarterly to oversee Roy Bromley – Antoinette Hotel Christopher Kitley – Elys of Wimbledon Love Wimbledon activity and approve the annual Gareth Rees – Gem & Co. Financial Services LLP Diana Sterck – Merton Chamber of Commerce budget and delivery plan. It has been chaired by Nick Parr – New Wimbledon Theatre Alex Tosetti (co-opted) – Cities Reloaded Paul Harvey, Managing Partner at Morrison’s Solicitors, Gina Conway – Gina Conway Aveda Salon and Spa James McGinlay (co-opted) – London Borough of Merton since November 2016. Mick Dore – The Alexandra Borough Commander (co-opted) – Metropolitan Police The London Borough of Merton and Metropolitan Police are also co-opted members of the Board. lovewimbledon.org/the-bid 31
The Love Wimbledon BID Levy Payments and Spend • The BID levy is fixed at 1% of rateable value of the current rating list. Financial Forecast • The BID levy may only be increased annually, with effect from 1st April in a particular year, to allow for inflation. The allowance for inflation shall be decided by the BID 2022-2027 Board and shall equal no more than 3% per annum. INCOME • The BID term will be for 5 years from 1st April 2022. Estimated BID levy • The BID levy will be applied to all ratepayers with a rateable value of £20,000 or more. £2,265,000 • Charitable organisations in receipt of mandatory or discretionary charitable relief 5% contingency from rates will receive an 80% reduction on the BID levy - this 80% reduction applies £113,250 6% irrespective of the level of relief from rates received. 10% Additional income • All hereditaments within the Centre Court Shopping Centre with a retail use shall £610,000 10% receive a 25% reduction on the BID levy. TOTAL ESTIMATED • All hereditaments with a retail use located within Wimbledon Station AND only INCOME beyond the paid ticket barriers shall receive an 80% reduction on the BID levy. £2,761,750 • The owners of empty properties will be liable for the BID levy with no void period. • There will be no VAT charged on the BID levy. • The “closed end of year rule” will be applied effective at the end of each financial year (31st March) corresponding to the Valuation Office Agency’s alteration date list. No 30% BID levy refunds will be payable for changes in rateable values in previous years once the end of the financial year has passed. • All new hereditaments entering the rating list after 1st April 2022 shall have the BID levy applied as per the value on the date of entry and as per the BID levy rules. 2022-2027 • Following a successful renewal ballot, the BID levy becomes mandatory for all those expenditure 44% defined businesses or occupiers in the defined BID area. Better places • The BID Board will be able to alter the BID arrangements without an alteration ballot, so long as any alterations do not: Greener Alter the geographical area of the BID Management Alter the BID levy payable Staffing and overheads Conflict with the Local Government Act (2003) or The Business Improvement District Regulations (2004) Support and promotion 32 lovewimbledon.org/the-bid
About Love Wimbledon The Love Wimbledon BID and Boundary Love Wimbledon – The Company Sp rin e id gfi ds Lake Road oo el dens n Gar d ive W Pa e Dr Crave Ro Love Wimbledon is a small team of seven, three of whom are part-time. Ash d er ns r St kw ad ve de el ar M oo com G ar d s B It is incorporated as a not-for-profit company limited by guarantee. d y’ ar Ro Ro Birkbe be ew ad Road ad Le n’s Quee Ro lose All BID levy paying businesses are automatically company members ad C ck Ro aw dsh Bra and we encourage levy payers to participate and have a voice. t ad on d oa xm e neR W id Dra wy Trinity im ds Al Wimbledon bl e do W oo oad Our baseline agreement with Merton Council ensures improvements Evelyn n ad day R Ro and services are over and above those provided by the Council. High School Fara Road H ill on Ro pt m Co Road ad We are an accredited member of The BID Foundation and ad Queen’s Court Ro Care Home Association of Town and City Management and have been certified a dr Road Effra an ad W South Park ex Ro or with the London Mayor's Good Work Standard. Al pl Gardens l ne se e Ro La an ad M co oa d nce R M oc Clare ew rin Dudley Road s O Ra ym ad About BIDs ad on Ro Centre Court d Ro Ro pl e Wimbledon Shopping oad nce R ’s ad or Station Centre Prin Flore en W ad W ce’s Roa Ro ue im b d Q s led M e’ on B al co lm G eo rg rid ge Par k Road A Business Improvement District (BID) is a geographical area in Ro Lu Ma St South Ri which the local businesses have voted to invest together to improve d dg ad Café Roa Bro Trinity w adw ay ay C Sou Brid o urt th Better their environment. g’s Pl Park ac Roa Leisure Gym Kin ges R Wycliffe Road e d Road ad d The Road Ro Latimer BIDs are business-led organisations. They are funded by a Stanley Roa The B oad Sp road s Ta way e’ en Piazza Ha rg ce b or eo r r Gr mandatory levy on all eligible businesses after a successful ballot. tfi H G t ill ov el cen St adC e d Ro ou ad Ro dley Ro res Ri e rt The Broadway ad pl ho Business Improvement Districts (BIDs) have been operating across ad ld C or Monta pe ad Ro W Vi e Ro Sp ll the UK for around 20 years. A BID is a legal body formed under the rtfi Southe lah en as am gue Ro ce Ha u r Road Be Quicks Me ah d Av H ill Local Government Act 2004. There are over 300 BIDs across the UK. oa Gr en Palm rto y Road ue Ro tR ad ad Road nR Griffiths r Sa Herbe e oa l rsto Rus is bu d The business benefits of BIDs: Glad ry se n Ro Ro Dundonald ll Ro ad ston Road ad Road Tram Pelham ad Hamilton Roa C ra Stop e Hardy Road Hart n Roa • BID levy money is ringfenced for activity in the BID area br oo field d k ad Ro Ca Ro ad ad m Ro ro • Businesses decide and direct what they want for the area Go Roa a ld a Pelh l in on od d eR nd d en Co Du oa ou Road c • Business cost reduction, for example, from reduced crime d hr y Cecil Road gh Gr Derb an ah Ne Ro eR am Fa wt ad Ro and joint procurement oa ir oad on ad W law ille R d v illi Gran Ro ad Balfour Ro nR am ad • A voice to mediate with local councils, Transport for London, Tr oa Ro ev Road d ad or ourt Harc Ro the police and other public bodies M t er ad en Merton High Street to sc Ki n re ng on Road H C sw Kingst South al oo • Increased footfall and staff retention lR Wilton Grove on Dundonald d Wimbledon oa Ro ilt Brisbane d Recreation ad Stane Close W ad Ro Kirk Ground • Place promotion d n ad oa sto Milner Ro eR ing ley R d K be oa yn yR Aven To ur eb • Networking opportunities with neighbouring businesses oad Av Rowland Way ue lovewimbledon.org/the-bid 33
Message from our Chair Like many other business owners, I ask - what Some of what the Love Wimbledon BID delivers is obvious; the markets, closing the streets value does Love Wimbledon add to the town centre, and putting on Winter Wonderland, the Christmas tree outside the station, the reimagined to my team and to my business? The answer is Hartfield Walk, the Love Wimbledon employee Privilege Card, the great social media posts simple - they have made Wimbledon Town Centre and town centre map, the murals and just bumping into the ranger on their rounds. a better town centre, a better place to do business However, often it’s the things we don’t see that have the most impact; the regular changes with many thriving businesses and a place which is of the flower beds they manage, the intense cleaning early in the morning, the lobbying to much more attractive to visit and use. promote Wimbledon Town Centre to businesses, the partnership with the Police, Merton Council, high street businesses, the CCTV to manage crime, the services they offer for waste and the forums and meetings they attend with residents, politicians, and businesses to fly the Wimbledon flag. These things really do make a difference. And I ask myself, what would Wimbledon and having a business here be like without these things; where would the support be, who would promote the town, what would crime rate look like, how nice would the town centre be for my team when they come to work (and how would they continue to get the great discounts!)? I for one, see Love Wimbledon making a real difference, I see ambition for Wimbledon Town Centre, a team who cares, and for all of these reasons, my business sees the levy as good value for the security we receive, the attractiveness of the town and the improvement for businesses of Wimbledon Town Centre. My business will be voting YES this autumn as we hope you will, so the town can continue to receive the ongoing support from Love Wimbledon BID and see the five year plan outlined within this document coming to fruition. Paul Harvey, Chair, Love Wimbledon Board 34 lovewimbledon.org/the-bid
About Love Wimbledon VOTE YES to ensure Wimbledon Town Centre is a welcoming, thriving and popular place to be. So far 90% of businesses have indicated that they Here’s why voting YES will help your business would be supporting our renewal by voting yes. or your property in the town centre: VOTE YES and You may be a business or a voter who isn’t yet sure. • The town will be cleaned more regularly and more deeply, as Make a Difference we get over 2,000 issues a year sorted. Who wants to walk BALLOT DATES FOR through rubbish and fly tipping on their way to work or as YOUR DIARY they go out for dinner? Monday 6th September • Events make it a more engaging place for employees and Your voter will receive a notice of ballot customers and, in turn, drive footfall and takings Monday 20th September • You can make the most out of our procurement and Your voter will receive a ballot paper employee services (people working here just love the Deadline for Voting YES Privilege Card offers) • A greener town will improve the look and feel of Wimbledon Thursday 21st October and it’s what businesses and users want to help make it a Your ballot paper must have been received by Merton Council by 5pm better place to be • The town and its businesses will get industry leading Friday 22nd October marketing support and promotion Result Announced • Petty crime has dropped by more than 50% since the BID As with our last vote, this will be a started, we will continue to work on this; that’s good for the formal ballot carried out by the high street and good for your people who work here London Borough of Merton. All businesses eligible to pay the BID • It will be a more enjoyable place to do business and better levy will have a vote for each property integrated or rated unit (hereditament). • You will have a voice in the town centre's future To implement these proposals we • We help many businesses save money or access funding must win the BID ballot on two counts: • The Wimbledon Town Centre community will strengthen 1) A straight majority by the bringing residents, property owners, businesses and number of those voting community groups together to improve the town 2) A majority in the rateable value • We will work to attract new businesses including independents. of those voting The Wimbledon renaissance has begun - be part of it lovewimbledon.org/the-bid 35
VOTE YES FOR LOVE WIMBLEDON BID We will: Create Better Places, Spaces and Experience Promote and Support Business Become Greener and More Sustainable Deadline to Vote: 21st October 2021 Got any questions? Please get in touch: Helen Clark Bell, CEO 020 8619 2012 helencb@lovewimbledon.org Info@lovewimbledon.org lovewimbledon.org/the-bid @lovewimbledon CBP008065 36 lovewimbledon.org/the-bid
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