What Use is a Policy Cycle? Plenty, if the Aim is Clear
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CONTROVERSY What Use is a Policy Cycle? Plenty, if the Aim is Clear Peter Bridgman Glyn Davis Department of the Premier and Cabinet Griffith University Queensland What use is a policy cycle? Plenty, if the aim is to help public servants make sense of the policy task. Setting out a sequence of steps to turn ideas into Cabinet recommendations can provide structure in the otherwise dizzying world of policy-making. It would be a mistake, though, to see a policy cycle as other than a first step, a guide amid complexity. To read the policy cycle as rationalism revived is to misjudge both form and intent. Debate is a wonderful thing, and we are pleased the policy cycle described in The Australian Policy Handbook (Bridgman and Davis 2000) has stimulated a response. Although we believe a critique in the June issue of the Australian Journal of Public Administration (Everett 2003) is misguided, it invites reflection on the purpose — and limitations — of a policy cycle approach. Why A Policy Cycle? departments. They too were often required to realise significant public policy goals armed Please excuse the personal story that follows, only with their disciplinary training and some but we wrote The Australian Policy Handbook bureaucratic experience. Even basic civics from a decidedly pragmatic perspective, and it sometimes proved unfamiliar to those trained may be useful to explain briefly its central aim: as engineers or lawyers. They needed a bridge to help make sense of policy processes for the from technical expertise to the policy domain. puzzled. These must be commonplace experiences. In 1993 Glyn took a call at Griffith Univer- Most public servants do not have degrees in sity from a somewhat panicked graduate trainee public policy, yet they are expected to manu- in Queensland Health. Though she had never facture policy products. So our thoughts turned studied politics, policy or administration, the to the usefulness of a ‘primer’ in the American trainee had been instructed to ‘write a food nutri- sense, a practical, how-to guide for those tion strategy for Queensland quickly’ to meet encountering public policy anew. We decided an overdue intergovernmental obligation. The to create a policy manual, a user-friendly text most junior, inexperienced person had just been for public servants new to policy, something handed this daunting task, and she could find beyond the format requirements stated in no departmental or academic publication to Cabinet Handbooks. We believed such a manual help. She did stumble on a public policy should combine description with prescription, textbook (Davis, Wanna, Warhurst and Weller since effective action requires both. Weaved into 1993), but it just said policy is complex and that mixture we wanted some context about the political. So she turned to one of its authors institutions of government and an introduction hoping for some practical hints. to concepts informing the policy literature, so Independently, Peter was also contemplat- readers could pursue more critical knowledge. ing the problems facing novices to public Over three months in 1995, Peter and an policy. His experiences were informed by work- advisory team of senior public servants and ing with professional staff in large government academics drafted the Queensland Policy Australian Journal of Public Administration • 62(3):98–102, September 2003 © National Council of the Institute of Public Administration, Australia 2003. Published by Blackwell Publishing Limited
What Use is a Policy Cycle? Plenty, if the Aim is Clear 99 Handbook (Office of the Cabinet 1996). Glyn • a pathway of actions to help public servants contributed further academic material while start the long journey from inchoate Peter turned to work on a Queensland Legisla- demand (‘we need a policy’) to something tion Handbook designed to aid those called on that could inform a Cabinet decision. to develop legislative instruments. (The entire We knew this path to be well trod but hoped to collection was finally realised in 1999 as improve on existing schema. Many frustrating Governing Queensland, a world first suite of hours with pads and pens later, we were not so handbooks published on the internet covering sure. We produced various two- and three- Cabinet, Executive Council, legislation, parlia- dimensional policy cycles, complex triangular mentary procedures, and responsibilities of designs, cycles in which each stage had its own members of boards as well as policy processes: spinning wheel, loops both open and closed. see ). plexity but not the desired intuitive step-by- As a precursor to Governing Queensland, step approach. the Queensland Policy Handbook was so Finally we returned to the classic literature ‘hands-on’ it included the phone numbers of in the field, in particular the writing of Harold officers who could advise on particular aspects Lasswell (1951), who characterised policy- of a cabinet submission. Completed in early making as a sequence of intelligence; recom- 1996, the book quickly found an audience mendation; prescription; invocation; applica- inside the Queensland public service. Govern- tion; appraisal; and termination. Others ment bookshop stocks sold out in days. suggested different labels but essentially stayed However a change of government soon after with the schema of policy-making as a sequence publication rendered the text out of date, and of actions. Such steps were presented not as though much photocopied it was not reprinted. rational, but logical, a chain of steps with each If Queensland experience was any guide, informing the next. we suspected other public servants might Our version of the Lasswell cycle (Figure welcome simple advice on writing policy. So 1) went through several iterations before appear- we took the underlying concept but started ing in The Australian Policy Handbook in the writing again from scratch, producing an form of a closed continuous loop. entirely new volume aimed at a national As we noted in the accompanying text, a audience. It is necessarily less specific than the policy cycle approach views government as a Queensland original, though extra length process rather than a collection of venerable provided more opportunity for reflective institutions. It disaggregates complex phenom- material. There is no text in common across the enon into manageable steps. A policy cycle is two books — writing the first version provided normative, suggesting a particular sequence a wealth of ideas for rethinking the approach. practitioners can use to comprehend and imple- But the intention remained to provide a ment the policy task. But The Australian Policy practical grounding for public servants who Handbook is more than the cycle. It also covers might (sadly) never read another book on policy a range of research methods and discusses or ever engage with critical material about their organisation, planning and management encom- practice. passing the sweep of government work. A key educational challenge was how to describe the policy process in a simple, access- Limitations ible way. This had to be precise, setting down in sequence the actions required to turn an This focus beyond the cycle illustrates limits to aspiration for a nutrition strategy into concrete, the policy cycle approach. A policy cycle is a fully-costed recommendations a minister might first foray into complexity, organising observa- take to Cabinet. We wanted this description to tions into familiar patterns and so providing a be memorable as it conveyed three key features: guide to action. No policy model can claim • the dynamic, provisional, unending nature universal application since every policy process of policy effort; is grounded in particular governmental institu- • a match with the familiar institutions of tions. Practice varies from problem to problem, Australian government; and as Edwards (2001) confirmed when she applied © National Council of the Institute of Public Administration, Australia 2003
100 Bridgman and Davis coordination consultation decision policy instruments implementation policy evaluation analysis identify issues Figure 1: The Australian Policy Cycle (Bridgman and Davis 2000:27) the policy cycle model to a range of Australian decisions are made, only about the management national policy histories. of such choices. Though good process matters, A policy cycle is just a heuristic, an ideal suggests Everett, it is not to be found in the type from which every reality will curve away. policy cycle approach. It is designed to answer the daunting question To make this case, Everett relies on three ‘what do I do now?’ Followed, a policy cycle unrelated points. These can be ranked from most might assist a public servant move from vague to least significant. problem to authoritative government delibera- The first hurdle Everett believes is insur- tion. mountable — she argues the normative values The Australian Policy Handbook found a of a policy cycle make it rationalist in the sense place in the market and will shortly be re- rejected by American pluralists a half century published in a third edition, but it has attracted ago. little comment from academic colleagues. Even if the policy cycle could stagger over Private correspondence suggests those who this barrier, the inherent focus on process rather teach from the book understand the policy cycle than content misses the political content of in its context: it is and always will be a simplified policy-making — especially the ‘power plays’ representation of the policy world, an aid to from which decisions emerge. understanding. It is not offered as a theory, Finally, while Everett concedes ‘some explaining or predicting behaviour. issues can be resolved applying the policy cycle Some, though, detect more serious model’, she argues the approach pays in- limitations. Dr Sophia Everett (2003) believes sufficient attention to community pressures, a policy cycle ‘reverts to some form of rational- since some issues are decided through political ism’. It is ‘erroneous and simplistic’ because it rather than bureaucratic processes. describes process but not content. Indeed a As the genesis of the policy cycle suggests, policy cycle can tell us little about how difficult all three criticisms read too much into the © National Council of the Institute of Public Administration, Australia 2003
What Use is a Policy Cycle? Plenty, if the Aim is Clear 101 model. It is not intended to be rational, to create ment but nothing can save us from ourselves. an alternative process to power plays or to But from where does good content arise? supplant politics. But even given limited aims, Political processes may throw up options for the policy cycle approach survives the Everett debate, but much of government is routine, critique. thousands of small questions welling up from operational units within the bureaucracy, Rationalism flowing through an orderly Cabinet process. Everett’s first hurdle is a ‘straw person’, based Policies are rarely a single decision but the on a misreading of some ageing academic accretion of related choices. Hence the need for literature. Nearly two generations ago, a few a nutrition policy — to fill a gap in the broader rationalists ventured into print to suggest a architecture of health initiatives. It is possible rigorous and unchanging form of analysis the Minister for Health had not given much would ensure a single, correct answer for any thought to the topic until a Cabinet submission policy problem. Advocates such as Dror (1968) on good nutrition policy arrived for formal sought to carry a romantic view of scientific consideration, the product of a policy process. method into public life. They were quickly and Everett confuses the decision — which is about effectively repudiated, for how could anyone content — with the whole process of identifying in government believe there is only one (or any) needs, weighing evidence, making a case for answer to a messy policy problem? Government, intervention. Whether Cabinet adopted the after all, means constant trade and compromise. nutrition submission recommendations with This is why the policy cycle includes ‘consulta- enthusiasm or sent the matter back for a radical tion’ to test opinion and win support — essential rethink, good process in good hands should in the subjective world of policy-making but have delivered substantial content. Process and irrelevant if truth is singular and demonstrable. content are intertwined, not contending To argue the policy cycle works from an opposites. embedded rationalism, Everett relies on a false analogy. She suggests a series of sequential steps Consultation ‘is not dissimilar to the rational decision- The same tendency to evoke empty dualities making model’. Well no — a series of sequential — politics versus bureaucracy, process versus steps is nothing like the rationalist model. She content, rationality versus democracy — mars mistakes form for substance, the very ill she sees Everett’s analysis of consultation. She believes in the policy cycle. Following Everett’s logic some policy problems involve entrenched the recipe for a cake is a rationalist creed, since interests and so are not amendable to consulta- it too comprises a series of sequential steps with tion of the sort suggested by the policy cycle. an objective in mind. In Dror’s work rationality Well, up to a point — consultation should be has a specific meaning in which every alterna- appropriate to the problem at hand. Some tive is examined against specified objectives, proposals, such the location of coal loading until just one answer emerges. The policy cycle terminals, may eventually be fought out in the assumes no such process or outcome. The policy political arena. But Cabinet will still want to cycle is logical — each step leads to the next — know about the issues involved, the options but does not embody formal rationality. open to government, the opportunity costs of one choice over another. Compiling such Process Over Content information for Cabinet is the routine work of Everett stresses that policies are about content public agencies, and typically follows the same rather than process — and good content ‘does processes guiding less contentious issues. not necessarily result from an effective process’. Politics is the bigger context but it does not We agree. Good processes sometimes produce always crowd out the work of a policy cycle. bad results. It is no substitute for good content. The Australian Policy Handbook places Decision-makers are fallible, misreading situa- consultation within the policy cycle, while tions, imposing too much or too little politics, acknowledging the non-linear nature of engage- relying too much or not enough on technical ment. For many technical decisions consulta- advice. A policy cycle approach might encou- tion is a mandated part of decision-making, rage testing of ideas within and beyond govern- such as requiring the use of Environmental Im- © National Council of the Institute of Public Administration, Australia 2003
102 Bridgman and Davis pact Statements. Everett confuses consultation Everett’s criticisms do not hold, but they with deliberation, when public controversy may open the possibility of informed debate about be no more than a step in a broader process. Not the nature of explaining public policy to practi- every decision is a major infrastructure project tioners. Are policy problems sui generis or, as in a marginal seat requiring sensitive political we believe, are there patterns that can inform handling. But even when it is, consultation policy practitioners? If so, are there closed, within the policy cycle helps provide the continuous cycles as suggested in The proposals and evidence around which politics Australian Policy Handbook, open continous congeals. loops (Coastal Resources Centre 2003) or a loop with a ‘ramp off’ as Marchildon (2002) suggests? Conclusion This short rejoinder outlines why The Australian Policy Handbook is offered as a toolkit not a A policy cycle approach can help public theory, but we would nonetheless be delighted servants develop a policy and guide it through if it encourages a debate informed by theory the institutions of government. A policy cycle about public policy in Australia. starts with a problem, seeks evidence, tests proposals and puts recommendations before References Cabinet. Its outcomes are subject to evaluation and the cycle begins again. The policy cycle Bridgman, P & G Davis 2000 Australian Policy offers a modest and flexible framework for Handbook, 2nd edn (first published in 1998) Allen policy-makers. Whatever its flaws, the policy & Unwin, Sydney. cycle does not suffer from the rationalist Coastal Resources Centre 2003 ‘Policy Development Framework’, Narragansett, Rhode Island, . government need to choose between process Colebatch, H 2003 ‘Policy Analysis, Policy Practice and content, between consultation and politics. and Political Science’, paper presented to the 2003 Policy is a series of interlocking steps, a dia- World Congress, International Political Science logue between procedures and substance, Association, Durban. between public debate and private analysis. The Davis, G, J Wanna, J Warhurst & P Weller 1993 Public policy process is more than a decision, more Policy in Australia, 2nd edn (first published 1988), then power plays among interests and Allen & Unwin, Sydney. politicians. Dror, Y 1968 Public Policy-making Reexamined, Any suggestion for guiding policy-making Chandler, Scranton PA. Edwards, M 2001 Social Policy, Public Policy: From deserves critical evaluation. There are testing Problem to Practice, Allen & Unwin, Sydney. questions worth posing about the policy cycle Everett, S 2003 ‘The Policy Cycle: Democratic Process model contained in The Australian Policy or Rational Paradigm revisited?’, AJPA 62(2):65– Handbook. These are not issues of rationality 70. but of how policy is made and understood in Lasswell, H 1951 ‘The Policy Orientation’ in D Lerner our book. A serious critique might question the & H Lasswell eds The Policy Sciences, Stanford way we define and make policy operational, University Press, Stanford CA. the validity of evidentiary techniques, the Office of the Cabinet 1996 Queensland Policy biases implicit in Cabinet routines. Ambiguity Handbook, Government Printer, Queensland Government. in our approach to the policy cycle — not quite Marchildon, GP 2002 ‘Royal Commissions and the descriptive, not confidentially normative, just Policy Cycle in Canada: The Health Care Case’, an action plan for would-be policy-makers — Office of the Cabinet, Saskatchewan Institute of reflects the origins of the project as a pragmatic Public Policy, Regina, . © National Council of the Institute of Public Administration, Australia 2003
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