What Use is a Policy Cycle? Plenty, if the Aim is Clear

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What Use is a Policy Cycle? Plenty, if the Aim is Clear

Peter Bridgman                                                                           Glyn Davis
Department of the Premier and Cabinet                                                    Griffith University
Queensland

     What use is a policy cycle? Plenty, if the aim is to help public servants make sense of the
     policy task. Setting out a sequence of steps to turn ideas into Cabinet recommendations
     can provide structure in the otherwise dizzying world of policy-making. It would be a
     mistake, though, to see a policy cycle as other than a first step, a guide amid complexity.
     To read the policy cycle as rationalism revived is to misjudge both form and intent.
          Debate is a wonderful thing, and we are pleased the policy cycle described in The
     Australian Policy Handbook (Bridgman and Davis 2000) has stimulated a response.
     Although we believe a critique in the June issue of the Australian Journal of Public
     Administration (Everett 2003) is misguided, it invites reflection on the purpose — and
     limitations — of a policy cycle approach.

Why A Policy Cycle?                                                              departments. They too were often required to
                                                                                 realise significant public policy goals armed
Please excuse the personal story that follows,                                   only with their disciplinary training and some
but we wrote The Australian Policy Handbook                                      bureaucratic experience. Even basic civics
from a decidedly pragmatic perspective, and it                                   sometimes proved unfamiliar to those trained
may be useful to explain briefly its central aim:                                as engineers or lawyers. They needed a bridge
to help make sense of policy processes for the                                   from technical expertise to the policy domain.
puzzled.                                                                              These must be commonplace experiences.
      In 1993 Glyn took a call at Griffith Univer-                               Most public servants do not have degrees in
sity from a somewhat panicked graduate trainee                                   public policy, yet they are expected to manu-
in Queensland Health. Though she had never                                       facture policy products. So our thoughts turned
studied politics, policy or administration, the                                  to the usefulness of a ‘primer’ in the American
trainee had been instructed to ‘write a food nutri-                              sense, a practical, how-to guide for those
tion strategy for Queensland quickly’ to meet                                    encountering public policy anew. We decided
an overdue intergovernmental obligation. The                                     to create a policy manual, a user-friendly text
most junior, inexperienced person had just been                                  for public servants new to policy, something
handed this daunting task, and she could find                                    beyond the format requirements stated in
no departmental or academic publication to                                       Cabinet Handbooks. We believed such a manual
help. She did stumble on a public policy                                         should combine description with prescription,
textbook (Davis, Wanna, Warhurst and Weller                                      since effective action requires both. Weaved into
1993), but it just said policy is complex and                                    that mixture we wanted some context about the
political. So she turned to one of its authors                                   institutions of government and an introduction
hoping for some practical hints.                                                 to concepts informing the policy literature, so
      Independently, Peter was also contemplat-                                  readers could pursue more critical knowledge.
ing the problems facing novices to public                                             Over three months in 1995, Peter and an
policy. His experiences were informed by work-                                   advisory team of senior public servants and
ing with professional staff in large government                                  academics drafted the Queensland Policy
Australian Journal of Public Administration • 62(3):98–102, September 2003
© National Council of the Institute of Public Administration, Australia 2003. Published by Blackwell Publishing Limited
What Use is a Policy Cycle? Plenty, if the Aim is Clear                                                                       99

Handbook (Office of the Cabinet 1996). Glyn                                    •    a pathway of actions to help public servants
contributed further academic material while                                         start the long journey from inchoate
Peter turned to work on a Queensland Legisla-                                       demand (‘we need a policy’) to something
tion Handbook designed to aid those called on                                       that could inform a Cabinet decision.
to develop legislative instruments. (The entire                                We knew this path to be well trod but hoped to
collection was finally realised in 1999 as                                     improve on existing schema. Many frustrating
Governing Queensland, a world first suite of                                   hours with pads and pens later, we were not so
handbooks published on the internet covering                                   sure. We produced various two- and three-
Cabinet, Executive Council, legislation, parlia-                               dimensional policy cycles, complex triangular
mentary procedures, and responsibilities of                                    designs, cycles in which each stage had its own
members of boards as well as policy processes:                                 spinning wheel, loops both open and closed.
see ).                                                            plexity but not the desired intuitive step-by-
     As a precursor to Governing Queensland,                                   step approach.
the Queensland Policy Handbook was so                                               Finally we returned to the classic literature
‘hands-on’ it included the phone numbers of                                    in the field, in particular the writing of Harold
officers who could advise on particular aspects                                Lasswell (1951), who characterised policy-
of a cabinet submission. Completed in early                                    making as a sequence of intelligence; recom-
1996, the book quickly found an audience                                       mendation; prescription; invocation; applica-
inside the Queensland public service. Govern-                                  tion; appraisal; and termination. Others
ment bookshop stocks sold out in days.                                         suggested different labels but essentially stayed
However a change of government soon after                                      with the schema of policy-making as a sequence
publication rendered the text out of date, and                                 of actions. Such steps were presented not as
though much photocopied it was not reprinted.                                  rational, but logical, a chain of steps with each
     If Queensland experience was any guide,                                   informing the next.
we suspected other public servants might                                            Our version of the Lasswell cycle (Figure
welcome simple advice on writing policy. So                                    1) went through several iterations before appear-
we took the underlying concept but started                                     ing in The Australian Policy Handbook in the
writing again from scratch, producing an                                       form of a closed continuous loop.
entirely new volume aimed at a national                                             As we noted in the accompanying text, a
audience. It is necessarily less specific than the                             policy cycle approach views government as a
Queensland original, though extra length                                       process rather than a collection of venerable
provided more opportunity for reflective                                       institutions. It disaggregates complex phenom-
material. There is no text in common across the                                enon into manageable steps. A policy cycle is
two books — writing the first version provided                                 normative, suggesting a particular sequence
a wealth of ideas for rethinking the approach.                                 practitioners can use to comprehend and imple-
But the intention remained to provide a                                        ment the policy task. But The Australian Policy
practical grounding for public servants who                                    Handbook is more than the cycle. It also covers
might (sadly) never read another book on policy                                a range of research methods and discusses
or ever engage with critical material about their                              organisation, planning and management encom-
practice.                                                                      passing the sweep of government work.
     A key educational challenge was how to
describe the policy process in a simple, access-                               Limitations
ible way. This had to be precise, setting down
in sequence the actions required to turn an                                    This focus beyond the cycle illustrates limits to
aspiration for a nutrition strategy into concrete,                             the policy cycle approach. A policy cycle is a
fully-costed recommendations a minister might                                  first foray into complexity, organising observa-
take to Cabinet. We wanted this description to                                 tions into familiar patterns and so providing a
be memorable as it conveyed three key features:                                guide to action. No policy model can claim
• the dynamic, provisional, unending nature                                    universal application since every policy process
     of policy effort;                                                         is grounded in particular governmental institu-
• a match with the familiar institutions of                                    tions. Practice varies from problem to problem,
     Australian government; and                                                as Edwards (2001) confirmed when she applied
© National Council of the Institute of Public Administration, Australia 2003
100                                                                                                                Bridgman and Davis

                                                                          coordination

                                            consultation                                     decision

                                policy instruments                                                implementation

                                                 policy                                     evaluation
                                                analysis

                                                                      identify issues

          Figure 1: The Australian Policy Cycle (Bridgman and Davis 2000:27)

the policy cycle model to a range of Australian                                  decisions are made, only about the management
national policy histories.                                                       of such choices. Though good process matters,
      A policy cycle is just a heuristic, an ideal                               suggests Everett, it is not to be found in the
type from which every reality will curve away.                                   policy cycle approach.
It is designed to answer the daunting question                                        To make this case, Everett relies on three
‘what do I do now?’ Followed, a policy cycle                                     unrelated points. These can be ranked from most
might assist a public servant move from vague                                    to least significant.
problem to authoritative government delibera-                                         The first hurdle Everett believes is insur-
tion.                                                                            mountable — she argues the normative values
      The Australian Policy Handbook found a                                     of a policy cycle make it rationalist in the sense
place in the market and will shortly be re-                                      rejected by American pluralists a half century
published in a third edition, but it has attracted                               ago.
little comment from academic colleagues.                                              Even if the policy cycle could stagger over
Private correspondence suggests those who                                        this barrier, the inherent focus on process rather
teach from the book understand the policy cycle                                  than content misses the political content of
in its context: it is and always will be a simplified                            policy-making — especially the ‘power plays’
representation of the policy world, an aid to                                    from which decisions emerge.
understanding. It is not offered as a theory,                                         Finally, while Everett concedes ‘some
explaining or predicting behaviour.                                              issues can be resolved applying the policy cycle
      Some, though, detect more serious                                          model’, she argues the approach pays in-
limitations. Dr Sophia Everett (2003) believes                                   sufficient attention to community pressures,
a policy cycle ‘reverts to some form of rational-                                since some issues are decided through political
ism’. It is ‘erroneous and simplistic’ because it                                rather than bureaucratic processes.
describes process but not content. Indeed a                                           As the genesis of the policy cycle suggests,
policy cycle can tell us little about how difficult                              all three criticisms read too much into the
© National Council of the Institute of Public Administration, Australia 2003
What Use is a Policy Cycle? Plenty, if the Aim is Clear                                                                     101

model. It is not intended to be rational, to create                            ment but nothing can save us from ourselves.
an alternative process to power plays or to                                         But from where does good content arise?
supplant politics. But even given limited aims,                                Political processes may throw up options for
the policy cycle approach survives the Everett                                 debate, but much of government is routine,
critique.                                                                      thousands of small questions welling up from
                                                                               operational units within the bureaucracy,
Rationalism                                                                    flowing through an orderly Cabinet process.
Everett’s first hurdle is a ‘straw person’, based                              Policies are rarely a single decision but the
on a misreading of some ageing academic                                        accretion of related choices. Hence the need for
literature. Nearly two generations ago, a few                                  a nutrition policy — to fill a gap in the broader
rationalists ventured into print to suggest a                                  architecture of health initiatives. It is possible
rigorous and unchanging form of analysis                                       the Minister for Health had not given much
would ensure a single, correct answer for any                                  thought to the topic until a Cabinet submission
policy problem. Advocates such as Dror (1968)                                  on good nutrition policy arrived for formal
sought to carry a romantic view of scientific                                  consideration, the product of a policy process.
method into public life. They were quickly and                                 Everett confuses the decision — which is about
effectively repudiated, for how could anyone                                   content — with the whole process of identifying
in government believe there is only one (or any)                               needs, weighing evidence, making a case for
answer to a messy policy problem? Government,                                  intervention. Whether Cabinet adopted the
after all, means constant trade and compromise.                                nutrition submission recommendations with
This is why the policy cycle includes ‘consulta-                               enthusiasm or sent the matter back for a radical
tion’ to test opinion and win support — essential                              rethink, good process in good hands should
in the subjective world of policy-making but                                   have delivered substantial content. Process and
irrelevant if truth is singular and demonstrable.                              content are intertwined, not contending
      To argue the policy cycle works from an                                  opposites.
embedded rationalism, Everett relies on a false
analogy. She suggests a series of sequential steps
                                                                               Consultation
‘is not dissimilar to the rational decision-                                   The same tendency to evoke empty dualities
making model’. Well no — a series of sequential                                — politics versus bureaucracy, process versus
steps is nothing like the rationalist model. She                               content, rationality versus democracy — mars
mistakes form for substance, the very ill she sees                             Everett’s analysis of consultation. She believes
in the policy cycle. Following Everett’s logic                                 some policy problems involve entrenched
the recipe for a cake is a rationalist creed, since                            interests and so are not amendable to consulta-
it too comprises a series of sequential steps with                             tion of the sort suggested by the policy cycle.
an objective in mind. In Dror’s work rationality                               Well, up to a point — consultation should be
has a specific meaning in which every alterna-                                 appropriate to the problem at hand. Some
tive is examined against specified objectives,                                 proposals, such the location of coal loading
until just one answer emerges. The policy cycle                                terminals, may eventually be fought out in the
assumes no such process or outcome. The policy                                 political arena. But Cabinet will still want to
cycle is logical — each step leads to the next —                               know about the issues involved, the options
but does not embody formal rationality.                                        open to government, the opportunity costs of
                                                                               one choice over another. Compiling such
Process Over Content                                                           information for Cabinet is the routine work of
Everett stresses that policies are about content                               public agencies, and typically follows the same
rather than process — and good content ‘does                                   processes guiding less contentious issues.
not necessarily result from an effective process’.                             Politics is the bigger context but it does not
We agree. Good processes sometimes produce                                     always crowd out the work of a policy cycle.
bad results. It is no substitute for good content.                                  The Australian Policy Handbook places
Decision-makers are fallible, misreading situa-                                consultation within the policy cycle, while
tions, imposing too much or too little politics,                               acknowledging the non-linear nature of engage-
relying too much or not enough on technical                                    ment. For many technical decisions consulta-
advice. A policy cycle approach might encou-                                   tion is a mandated part of decision-making,
rage testing of ideas within and beyond govern-                                such as requiring the use of Environmental Im-
© National Council of the Institute of Public Administration, Australia 2003
102                                                                                                           Bridgman and Davis

pact Statements. Everett confuses consultation                                       Everett’s criticisms do not hold, but they
with deliberation, when public controversy may                                 open the possibility of informed debate about
be no more than a step in a broader process. Not                               the nature of explaining public policy to practi-
every decision is a major infrastructure project                               tioners. Are policy problems sui generis or, as
in a marginal seat requiring sensitive political                               we believe, are there patterns that can inform
handling. But even when it is, consultation                                    policy practitioners? If so, are there closed,
within the policy cycle helps provide the                                      continuous cycles as suggested in The
proposals and evidence around which politics                                   Australian Policy Handbook, open continous
congeals.                                                                      loops (Coastal Resources Centre 2003) or a loop
                                                                               with a ‘ramp off’ as Marchildon (2002) suggests?
Conclusion                                                                     This short rejoinder outlines why The Australian
                                                                               Policy Handbook is offered as a toolkit not a
A policy cycle approach can help public                                        theory, but we would nonetheless be delighted
servants develop a policy and guide it through                                 if it encourages a debate informed by theory
the institutions of government. A policy cycle                                 about public policy in Australia.
starts with a problem, seeks evidence, tests
proposals and puts recommendations before                                      References
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offers a modest and flexible framework for                                        Handbook, 2nd edn (first published in 1998) Allen
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our book. A serious critique might question the                                   & H Lasswell eds The Policy Sciences, Stanford
way we define and make policy operational,                                        University Press, Stanford CA.
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biases implicit in Cabinet routines. Ambiguity                                    Handbook, Government Printer, Queensland
                                                                                  Government.
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                                                                               Marchildon, GP 2002 ‘Royal Commissions and the
descriptive, not confidentially normative, just                                   Policy Cycle in Canada: The Health Care Case’,
an action plan for would-be policy-makers —                                       Office of the Cabinet, Saskatchewan Institute of
reflects the origins of the project as a pragmatic                                Public Policy, Regina, .

© National Council of the Institute of Public Administration, Australia 2003
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