What's New in Webex Meetings & Devices - Release 41.10 - BT Conferencing
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What’s New in Webex Meetings & Devices Release 41.10 Cisco Collaboration Cloud September 2021 © 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public.
Cisco Safe Harbor Statement This presentation contains “forward-looking” statements These statements are based on estimates and that involve risks, uncertainties and assumptions. If the risks information available to us at the time of this presentation or uncertainties ever materialize or the assumptions prove and are not guarantees of future performance. Actual incorrect, our results may differ materially from those results could differ materially from our current expressed or implied by such forward-looking statements. expectations as a results of many factors, including but All statements other than statements of historical fact could not limited to: the unpredictable nature of our rapidly be deemed forward-looking, including, but not limited to, evolving market and quarterly fluctuations in our any projections of financial information; any statements business; the effects of competition; and any adverse about historical results that may suggest trends for our changes in our indirect channel relationships. These and business; any statements of the plans, strategies, and other risks and uncertainties associated with our objectives of management for future operations; any business are described in the company’s annual report statements of expectation or belief regarding future events, on Form 10-K. The forward-looking statements in this technology developments, or enforceability of our presentation are made as of the date of the initial intellectual property rights; and any statements of publication of this presentation, and we disclaim any assumptions underlying any of the foregoing. obligation to update these statements at any time in the future. © 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public.
Milestones: Webex Release 41.9 These dates, and features shown, are still subject to change. Limited General General Availability Availability Availability Deployment Start Date End Date Sep. 20, Oct. 11, Oct. 27, 2021 2021 2021 © 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public
Mobility: Program Milestones These dates, and features shown, are still subject to change. Milestone Android iOS Submit to Store Oct. 3*, 2021 Oct. 3, 2021** *Android apps typically appear in the store within a few days of the submit date. * * Apple takes longer to approve apps, so we cannot provide a specific date/estimate. © 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public
End of Support Notification ▪ End Of Support Windows 7.x and Windows 8.x Operating Systems 42.1 update – January 2022: Cisco Webex will officially end of life support for Windows operating systems earlier than Windows 10. Users on Windows 7 and Windows 8/8.1 may continue to be able to start or join meetings. However, for the best experience, we recommend upgrading to the latest version of Windows. We will no longer provide bug fixes or updates for operating systems earlier than Windows 10. To have the best experience possible, plan to upgrade your operating system before October 2021. See our system requirements help article: https://help.webex.com/en-US/article/nk90t65/ ▪ End of Support for Office 2010 File Sharing Microsoft discontinued support for Microsoft Office 2010 on October 13, 2020. Starting in 41.10 we can no longer provide support for file sharing in Webex for this version of Office. We recommend upgrading to the latest version of Office or using screen sharing or application sharing. © 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public.
Beta: Transcription for 13 Languages Enable more inclusive, accessible, and engaging meetings across the globe Host can select transcription / spoken language of the meeting, from 13 language choices English (existing), Chinese (Simplified and Traditional), Dutch, French, German, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Spanish Users can easily communicate with others in their own language to be more effective This feature is a paid add-on to Webex Meetings that will be included in the non-English language SKU along with real-time translation. Webex Assistant is not required. Available on desktop, mobile, web, events (new) Beta.webex.com
The all New Webex Events AGENDA In-Event features for individual host Webcast: Attendee View Customization Attendee History Report Webex Event APIs © 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public.
Webinar Webcast FedRAMP VDI ✓ X ✓ ✓ In-Event features for individual hosts 41.10 Custom Schedule Site admin can customize access to certain features for individual hosts “Enable custom options for the new version of webex Events” option • When checked, additional options are available at a user management level • for a host: admin can decide if he can have access or not to • Application sharing/remote control/Annotation tools/Chat/Desktop sharing • Document & presentation sharing/File transfer/Practice session/Q&A • Recording/recording local/web browser sharing/whiteboard © 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public.
Webinar Webcast FedRAMP VDI X ✓ ✓ ✓ Webcast: Attendee View customization 41.10 at Schedule The Webex event host can customize the look and feel of the attendee view in a webcast through the branding section Branding capability applies not only for the join page but also for the attendee streaming page Customization: logo, theme, and color of accent view © 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public.
Webinar Webcast FedRAMP VDI X ✓ ✓ ✓ Webcast: Attendee History Report 41.10 Custom Schedule The host is now able to see the same attendee report in a Webex Events (new) webcast as in a webinar. After the webcast ends, Webex generates a report, and the host can find them in the Completed Meetings tab. © 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public.
Webinar Webcast FedRAMP VDI ✓ ✓ X ✓ Webex Events APIs 41.10 At Schedule Webex Meetings API support for Webex Events Developers can now schedule events using the meetings API. The API supports standard CRUD operations in line with the current meetings API We'll be releasing more API features to support Webex Events (new), so stay tuned to learn more in the coming months. Note: This feature isn’t supported for Webex for Government © 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public.
Webex Meetings AGENDA: In-Meeting Experience Accessibility settings Options enhancements Unified Meeting Preferences Simultaneous Interpretation © 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public.
M E FedRAMP VDI Accessibility Settings: Manage Screen Reader ✓ ✓ ✓ 41.10 Notifications and Chat Font Size At Schedule New option under "Help" menu: Accessibility Settings Manage screen reader notifications announcements - For users who use assistive screen reader applications (like JAWS), it may become overwhelming if the screen reader is announcing every single notification in a meeting (for example, if people are constantly coming in and out of the meeting, this may distract from being able to hear the conversation in the meeting.) Now, users can manage which notifications they would like to be announced by the screenreader. Adjust the font size in the Chat panel - You can now increase the size of the font in the Chat panel, from directly in the meeting. Particularly useful if you do not want to adjust your font or display settings at the system level. © 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public.
M E FedRAMP VDI ✓ ✓ ✓ Features Enhancements 41.10 At Schedule Layout Menu: Optimized Look and Feel We've optimized the look and feel of the Layout menu, making it easy to find the settings you're looking for. Display Attendees' Names for Reactions The host can specify whether attendees' names are shown or not in reactions displayed in Webex Events (new) and Webex Meetings. © 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public.
M E FedRAMP VDI ✓ ✓ ✓ Unified Meeting Preferences 41.10 At Schedule Making it easier to keep your in-meeting settings organized in a single Preferences window. We've made it easier to keep your meeting settings and preferences organized by unifying them into a single Preferences interface. This also aligns to the preferences you can find outside of the meeting in the Webex App. There is no change to the settings themselves (same capabilities you know and love), however, starting in this release you will notice accessing any of the following will now open the unified dialogue: • Audio Options • Video Options • Preferences (Now called "Notification Preferences") • Keyboard shortcuts • Accessibility Settings © 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public.
M E FedRAMP VDI ✓ ✓ ✓ Simultaneous Interpretation 41.10 Custom Schedule Provide an immersive meeting experience in any language What? ✓ An interpreter translates while the speaker is still speaking, with a slight delay ✓ Interpreters are isolated from conference participants, so it is possible to have the original speech interpreted in many different languages at once Why? ✓ World-class international Cisco customers that need it when they hold multi-lingual live events. It has become even more important in the time of Covid19, when more conferences are virtual. ✓ Makes Meetings more Diverse, Allows multi-lingual meeting participants to have more efficient and inclusive meetings by removing communication barriers © 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public.
M E FedRAMP VDI ✓ ✓ ✓ Simultaneous Interpretation 41.10 Custom Schedule Provide an immersive meeting experience in any language This is for Webex Meetings scheduled meetings (not for Personal Room) and Webex Event New – Webinar mode* Scheduling Flow: • Hosts invite interpreters and assigns them to the appropriate language channel as needed during the scheduling process. In-Meeting: • Hosts can create audio channels at the beginning of the meeting and elevating a participant to be an interpreter • Note: Webex Event: Adding an interpreter, after the event start, is currently not available and will come in a later update. Select your interpreters during the scheduling phase. In the roadmap Multiple language channels can be created and when participants join, they can select the appropriate audio channel. • As soon as they join, they can hear their selected language. © 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public. * Some features may not be available compared to meeting
M E FedRAMP VDI ✓ ✓ ✓ Simultaneous Interpretation 41.10 Custom Schedule Provide an immersive meeting experience in any language Supported: • Multiple channels – no limit • multiple interpreters per channel – no limit • Multiple interpreters per meeting or event - no limit • relay interpretation: for interpreters to switch between different languages to better understand what’s being said • bi-directional interpretation: you can switch between the languages To enable this feature on your site, contact your CSM / Cisco Account Team • Then the admin will see this option coming into Control Hub and can enable it for the whole site Available in the Webex App, Webex Meeting desktop app, Webex Events (new), Web App, and Mobile. © 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public. * Some features may not be available compared to meeting
M E FedRAMP VDI ✓ ✓ ✓ Simultaneous Interpretation 41.10 Custom Schedule Provide an immersive meeting experience in any language © 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public.
M E FedRAMP VDI ✓ ✓ ✓ Simultaneous Interpretation 41.10 Custom Schedule Provide an immersive meeting experience in any language © 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public.
M E FedRAMP VDI ✓ ✓ ✓ Simultaneous Interpretation 41.10 Custom Schedule Provide an immersive meeting experience in any language For Phase 1: • PSTN audio participants can’t hear the secondary channel • Breakout Session option is disable • Interpreter doesn’t have a dedicated password – use the meeting or panelist password • The host can’t mute (mute on entry, mute, mute all) or unmute the interpreter • Interpreter can’t be promoted as cohost or presenter • Interpreter can hand off to next interpreter though their meeting/event feature © 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public. * Some features may not be available compared to meeting
Webex Intelligence AGENDA: ✓ People Insights © 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public.
People Insights Personal Insights People Insights leverages the vast power of Cisco’s messaging and meeting platforms to deliver personalized insights and analysis about you so that you can work better – Make the most of your time Insights are only visible to the user and not shared with anyone Set your Quiet Hours, Focus and Time chunks Get insights about : • In-Meetings activity • Work life balance • Focus time © 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public. For more information on Personal Insights, see https://help.webex.com/n72113k/.
People Insights Personal Insights Site Admin can enable Personal Insights for the org to allow your users to learn more about their collaboration habits and set goals that help them build stronger connections. To get the full benefits of this feature, enable Hybrid Calendar Services and Directory Sync for your organization. This feature is released to orgs that are US based and do not have EU users • If you are a multinational customer, you may not see the option More information: https://help.webex.com/en-us/i3gxqy/ © 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public.
Video AGENDA: ✓ Video Devices Support in Breakout © 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public.
Video Devices Support in Breakout Sessions ▪ GA Release ▪ Hosts and co-hosts can now manage breakout sessions within the Webex App and Webex Meetings client and assign Video devices into breakout rooms, just in the same way as if the attendee was joining via the Webex App/Meetings client. ▪ Supported devices: ▪ Webex Cloud Desk & Room Series ▪ Webex Edge devices configured for Webex Optimized Join mode ▪ Known limitation: not supported on DX, MX or SX series © 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public.
Webex Devices October RoomOS TOI Chris Ward Technical Marketing Engineer - Collaboration © 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public
Contents 01 Introduction 02 Recap on RoomOS September 03 New Features for RoomOS October 04 Control Hub update © 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public 30
31 Software Versions - RoomOS October On-premises registration. Webex Edge for Devices linked devices with Cloud Registration Webex Edge for Devices without Cloud Upgrade Mode enabled Cloud Upgrade Mode enabled DX, MX, SX Room Series DX, MX, SX Room Series DX, MX, SX Room Series Board Series Board Series Board Series Desk Series Desk Series Desk Series CE9.15.3.22 CE9.15.3.22 CE9.15.8.x RoomOS10.8.1.x RoomOS 9.15.8.x RoomOS10.8.1.x RoomOS 10.3.3.0 • CE 9.15.3.22 released June 24th 2021 • CE 9.15.8.x / RoomOS 9.15.8.x releases October 4th 2021 • RoomOS 10.3.3.0 released June 24th 2021 • RoomOS 10.8.1.x releases Monday October 4th 2021
On-Premise Firmware Notes • Two new on-premise firmware releases are scheduled for October • 10.8.2.x • 9.15.8.x • CE 9.15.6 Stepped Upgrade released on September 10th • Allows upgrades from CE9.9.0/CE9.8.1 and earlier • Very old firmware (9.4.x) had limits of 1GB for upgrade files • Previous versions used for stepped upgrades have been deferred • This firmware is not functional, it is only intended to provide a path to later CE9.15 and RoomOS10 firmware • Can be applied manually or via CUCM firmware management © 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public 32
33 Availability Key Webex Edge for Devices Webex cloud Webex cloud On-premises registered registered (assuming Cloud Upgrade registered mode and Optimized Webex (FedRAMP) Meeting experience enabled ) C H P FR
Recap RoomOS September © 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public 34
Released in RoomOS September RoomOS September – features released RoomOS September – features delayed • Webex Room Navigator 802.1x support • None!? • Direct Share from Webex • Network test pre and post onboarding • Cloud Pairing for Webex Edge for Devices • Gesture recognition • Breakout rooms support – Webex meetings © 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public 35
New Features for RoomOS October © 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public 36
RoomOS October • Bad Network Quality Indication • Webex Assistant – German/Deutsch • Webex Desk Official Support © 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public 37
C H FR Bad Network Quality Indication • Two new OSD messages • Receive vs. Transmit • These indicators are representative between you and Webex • Not an indication of another participant’s network connection • Home network, Wi-Fi, ISP, etc… • We, of course, recommend a wired connection whenever possible! • Several factors go into the determination to present these • Packet loss, consistent and bursty, as well as engagement of error correction • Specific limits and thresholds may evolve to better represent the current network status © 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public 38
C H Webex Assistant Support for German/Deutsch Talk Deutsch to me! “OK Webex, was kannst Du tun?” © 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public 39
C H P FR Webex Desk Support • 24“ 1080p Display • One center speaker • 4 beamforming mic array • 64 degrees FOV • Virtual backgrounds • USB-C touch forwarding • Optional metal grille • Rear Power Button © 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public 40
Control Hub Updates © 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public 41
Rooms and Desks Detail Report • View the details of every device in your organization • …and how they are being used • I.E. Total Hours Used will quickly pinpoint underutilized devices • I.E. How often is whiteboarding being used • I.E. How often do people use the device as a display © 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public 42
Webex for Government Devices Analytics (FedRAMP) • Previously unavailable for FedRAMP customers • Same reports that are already available for non-FedRAMP customers © 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public 43
Revamped Device Detail Page 44
Revamped Device Detail Page 45
Webex Mobile App © 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public.
Mobility: Program Milestones These dates, and features shown, are still subject to change. Milestone Android iOS Submit to Store Oct. 3, 2021 Oct. 3, 2021 *Android apps typically appear in the store within a few days of the submit date. * * Apple takes longer to approve apps, so we cannot provide a specific date/estimate.
iOS: What’s New in 41.10 Features and Enhancements • Option for Host to Continue Live Streaming when Leave Meeting • Option for Host to Enable/Disable Names in Reaction • Support Send1080p Main Video • Support Smart Audio • New Events UE Enhancements (Private Chat)
M E FedRamp VDI Option for Host to Continue Live Streaming when ✓ ✓ ✓ Leave Meeting • When host leave a meeting which is being live streaming, iOS support two options for host: 1. leave meeting and keep live streaming. The host role will be assigned to another participants. 2. leave meeting and end live streaming.
M E FedRamp VDI ✓ ✓ ✓ Option for Host to Enable/Disable Names in Reaction Show name: • Add option for Host to show/hide names in reaction. • Support in New Event and Meetings. • The default setting for Meeting is enabled. The default setting for Events is disabled. hide name:
M E FedRamp VDI ✓ ✓ ✓ Support Send 1080p Main Video • iOS users can send 1080p video in the meeting if site admin enable 1080p video resolution and their devices support.
M E FedRamp VDI ✓ ✓ ✓ Support Simultaneous Interpretation Phase 1 • Add Interpreter as a new role. • Interpreter can select one language from only two pre-assigned languages to listen to. • Interpreter can hand off the responsibility Attendees: to next Interpreter and mute himself. • Attendees can select one language from all languages supported by the meeting to listen to. • Both Attendees and Interpreter can also listen to original audio of the meeting and balance the volume of interpreter and meeting. Interpreter:
M E FedRamp VDI ✓ ✓ New Events UE Enhancements (Private Chat) • Attendees can now chat with individual panelist in new Events. • iOS will respond to the controls of chat privilege from the PC clients which can control chat privilege for all panelists/all attendees. • Chat with host • Chat with presenter • Chat with individual panelist • Chat with all panelists • Chat with everyone Before Now
Android: What’s New in 41.10 Features and Enhancements • New Events UE Enhancements ( Private Chat) • Host option to enable/disable names in reaction • Support receive 1080p main video • Support Simultaneous Interpretation
M E FedRamp VDI ✓ ✓ New Events UE Enhancements ( Private Chat) • Attendees can chat with individual panelist/all panelists/everyone in new Events. • Panelists can chat with all panelists/everyone in new Events. • Android will respond to the controls of chat privilege from the PC clients which can control chat privilege for all panelists/all attendees. • Chat with host • Chat with presenter • Chat with individual panelist • Chat with all panelists Attendee Attendee Panelist Attendee • Chat with everyone
M E FedRamp VDI ✓ ✓ ✓ Reaction option for show/hide name • The host is able to specify whether attendees' names are shown or not in the reactions display. • The setting be available in • Scheduler • Meetings • New Events • The default setting for Meeting is enabled. The default setting for Events is disabled.
M E FedRamp VDI ✓ ✓ ✓ Support receive 1080p main video • Android supports receive 1080p video in the meeting. • If the site admin enable 1080p video resolution in the meeting, • High Definition (720p) = High-definition video off • Full High Definition (1080p) = High-definition video on • If the site admin disable 1080p video resolution in the meeting, • High Definition (720p) = High-definition video on • Standard Definition (360p) = High-definition video off
M E FedRamp VDI ✓ ✓ ✓ Support Simultaneous Interpretation • Support join SI meeting as attendee, subscribe interpreter language and original audio • Support join SI meeting as interpreter, translated audio to dedicate language channel • Not support manage interpreter while I was host in meeting. • Limitation: Interpretation only support for VOIP audio. • Support in Meetings and New Events
Android Distribution • Google Play Store • Amazon App Store • Samsung Galaxy Store • Ali PP Assistant • HuaWei Store • XiaoMi Store • Vivo Store • Facebook Portal App Store • SDLC App Catalog
Thank You. © 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public.
Support Resources Please bookmark these sites and share them with others. ▪ Webex Help Page: https://help.webex.com ▪ WBS 41 Release Notes: https://help.webex.com/n0mq1ae • Contains links to what’s new, bug fixes, known issues, and SO MUCH more! ▪ Real-Time Status Page: https://status.webex.com ▪ Support Utilities: https://webexsupport.com ▪ Service calendar: https://status.webex.com/maintenance © 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public.
© 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public.
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