Wesfarmers Shareholder Review 2012
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Contents Target14 Board of directors 24 Highlights summary 2 Kmart15 Corporate governance summary 26 Chairman’s message 4 Insurance16 Remuneration overview 30 Managing Director’s review 6 Resources17 Five-year financial history 34 Finance Director’s review 8 Chemicals, Energy and Fertilisers 18 Group structure 35 Coles12 Industrial and Safety 19 Wesfarmers brands 36 Home Improvement Other activities 20 Corporate directory 37 and Office Supplies 13 Sustainability summary 21 About Wesfarmers Wesfarmers is one of Australia’s largest Securities exchange listing Strength through diversity. employers and has a shareholder base Wesfarmers is a company limited From its origins in 1914 as a Western of approximately 500,000. by shares that is incorporated and Australian farmers’ cooperative, Our objective domiciled in Australia. Australian Wesfarmers has grown into one of Wesfarmers remains committed Securities Exchange (ASX) listing Australia’s largest listed companies. to providing a satisfactory return codes: Headquartered in Western Australia, to shareholders. – Wesfarmers (WES) its diverse business operations –W esfarmers Partially Protected cover: supermarkets; department Proud history, strong future Shares (WESN) stores; home improvement and office Steeped in a foundation of distribution supplies; coal mining; insurance; and retailing since its formation, chemicals, energy and fertilisers; today Wesfarmers is one of Australia’s and industrial and safety products. leading retailers and diversified industrial companies. Wesfarmers Limited ABN 28 008 984 049
Our people are our most important asset. We are proud to have them as representatives of the Wesfarmers team. This, combined with the strength of our diverse portfolio of businesses, strong commitment and sustainable practices, ensures that we create long-term value – and provide satisfactory returns for our shareholders. This is our story. Wesfarmers Shareholder Review 2012 1
Highlights summary All our business divisions achieved improvements in underlying performance and profits exceeded $2 billion for the first time. Results summary – year ended 30 June Key financial data 2012 2011 Revenue $m 58,080 54,875 Earnings before interest and tax $m 3,549 3,232 Net profit after tax $m 2,126 1,922 Dividends $m 1,909 1,735 Total assets $m 42,312 40,814 Net debt $m 4,904 4,343 Shareholders’ equity $m 25,627 25,329 Capital expenditure on property, plant and equipment and $m 2,626 2,062 intangibles Depreciation and amortisation $m 995 923 Key share data Earnings per share cents 184.2 166.7 Dividends per share cents 165.0 150.0 Net tangible assets per share $ 4.45 4.12 Operating cash flow per share $ 3.15 2.52 Key ratios Return on average shareholders’ equity (R12) % 8.4 7.7 Gearing (net debt to equity) % 19.1 17.1 Interest cover (cash basis) times 10.8 9.5 Key financial data Net profit after tax ($m) Earnings per share (cents) $2,126 million 184.2 cents 2012 2,126 2012 184.2 2011 1,922 2011 166.7 2010 1,565 2010 135.7 2009 1,522* 2009 158.5* 2008 1,063 2008 174.2 * Restated for change in accounting policy for Stanwell royalty payment. 2 Wesfarmers Shareholder Review 2012
Financial highlights • Operating revenue of $58.1 billion, up 5.8 per cent • Earnings before interest and tax (EBIT) of $3,549 million, up 9.8 per cent • Net profit after tax of $2,126 million, up 10.6 per cent • Earnings per share of $1.84, up 10.5 per cent • Operating cash flows of $3,641 million, up 24.8 per cent • Free cash flow of $1,472 million, up 41.4 per cent • Fully-franked full-year dividend of $1.65 declared, up 10.0 per cent 2012 2011 Wealth created by Wesfarmers $12,280 million $11,449 million Employees – salaries, wages and other benefits 10% 10% Government – tax and royalties Lenders – borrowed funds 16 % 15 % 58% 59% Shareholders – dividends on their investment 4% 5% Reinvested in the business 12% 11% Operational highlights Underlying earnings were maintained through a • COLES achieved strong earnings growth of focus on the profitability of promotions and lower 16.3 per cent to $1,356 million. Savings generated levels of clearance. through improved operating efficiencies supported • INSURANCE earnings were $5 million after continued price reinvestment, driving growth in increasing reserve estimates for the February volumes. The continued renewal refurbishment 2011 Christchurch earthquake by $108 million. program and the improvement of the store Excluding this event, earnings were ahead of last network benefited performance. year due to reduced catastrophe claims expenses • BUNNINGS recorded earnings growth of 4.9 per in underwriting and growth in broking. cent to $841 million. This result was underpinned • RESOURCES earnings increased by 19.0 per cent by solid transaction growth from a number of to $439 million due to higher export coal prices merchandise initiatives, investments in customer in the first half and improved sales volumes in the service and value, and improvements in the second half following the completion of expansion store network. projects at the Curragh and Bengalla mines. • KMART and OFFICEWORKS recorded earnings • CHEMICALS, ENERGY AND FERTILISERS growth of 32 per cent and 6.3 per cent respectively. reported earnings of $258 million. Earnings Kmart and Officeworks continued to drive higher were supported by higher pricing and good customer transactions during the year, and Kmart’s plant production performances in the chemicals improvements in product sourcing and stock business and increased fertiliser sales. management supported continued reinvestment in lower prices. • INDUSTRIAL AND SAFETY delivered a good result, with earnings increasing by 14.5 per cent to • TARGET reported earnings of $244 million, which $190 million, supported by strong demand from the were in line with last year after excluding a one-off resources and engineering construction sectors $40 million provision in the current year for future and an enhanced competitive position. supply chain restructuring. Dividends per share (cents) Operating cash flow ($m) 165 cents $3,641 million 2012 165 2012 3,641 2011 150 2011 2,917 2010 125 2010 3,327 2009 110 2009 3,044 2008 200 2008 1,451 Wesfarmers Shareholder Review 2012 3
Chairman’s message Our objective must be to ensure Wesfarmers is successful in a sustainable way for our shareholders, our employees, our customers and suppliers. Our Resources division reported a 19 per cent increase in earnings and improved sales volumes in the second half after completion of expansion projects at both Curragh and Bengalla. Our Insurance businesses had a very difficult year with the February 2011 earthquake in Christchurch, New Zealand, having a major impact on the performance of the Insurance division. I am especially pleased at the improvement shown in all the former Coles Group businesses and at how these businesses represent further improvement opportunities and a platform for more growth. Wesfarmers has outperformed the market since the acquisition of Coles as confidence in the It gives me great pleasure to That result is very pleasing, and turnaround has increased. introduce the 2012 Wesfarmers demonstrates yet again the annual report in a year when our benefits of being a diversified Businesses sold profit exceeded $2 billion for the conglomerate. During 2012 we sold three first time. It is a milestone which businesses: the Premier Coal mine Business performance in Collie, Western Australia; the reflects the continued strength While there has been a lot of focus enGen regional power generation of our business model and on the performance of the former business, also in Western the tremendous expertise and Coles Group businesses since Australia; and the gas distribution capacity for hard work residing we acquired them in 2007, I am business in Bangladesh. We in our employee teams across delighted to point out that many were pleased with the outcomes our eight business divisions. of our established Wesfarmers of the sale processes, believing Ever since Wesfarmers became businesses have continued to good prices were obtained for our a listed company, it has been perform very well and make shareholders. I would like to put on our stated objective to provide a significant contributions to the record my thanks and appreciation satisfactory return to shareholders. Group’s results. to the employees at these That remains, and will continue to businesses for the contribution Bunnings has continued to deliver remain, the central focus of our they have made to our company outstanding results in generally efforts. In 2012, we recorded a and for the way they conducted tighter trading conditions. six per cent increase in operating themselves while the sales were revenue to $58 billion, and a 10.6 Industrial and Safety continued being progressed. per cent increase in after tax profit. its path of ongoing improvement In a year in which caution and and increased its profit and return Sustainability uncertainty marked consumer and on capital from previous years. Our objective must be to ensure investor sentiment in Australia, that Wesfarmers is successful in a Wesfarmers Chemicals, Energy sustainable way, not only for is a good performance. and Fertilisers had a solid year the benefit of our half-a-million The directors were able to declare with Board approval given and shareholders, but for our 200,000 a fully-franked dividend of 95 cents construction now underway on employees, millions of customers per share at year’s end, taking the the $550 million expansion of and thousands of suppliers in full-year dividend to $1.65, up from the ammonium nitrate facility at the communities in which we $1.50 per share fully-franked Kwinana, Western Australia. operate right across Australia in 2011. and New Zealand. 4 Wesfarmers Shareholder Review 2012
Good safety is good business The major reasons for the Significant capital expenditure and financial results will not reduction were energy efficiency projects for the year included be sustainable if we do not do investments, especially at Coles, continued investment in our retail everything to ensure safety is and nitrous oxide emission store networks, completion of part of daily work. Our safety abatement at our Chemicals, production expansions in our coal performance is improving, but Energy and Fertilisers business’ businesses, and commencement we still have a long way to go nitric acid plants. Incidentally, of the ammonium nitrate expansion on this critical measure of our if Premier Coal, enGen and project in the chemicals business. success as a company. I am the gas distribution business On behalf of the Board I would pleased that the leadership team in Bangladesh were still within like to thank all of our 200,000 has set up a group, led by John the Group, our 2012 emissions employees for their dedication and Gillam, to benchmark our safety would have been about 4.9 million hard work that has translated into performance across all aspects of tonnes, still a decrease from 2011. a good performance for the past the Wesfarmers business against Total electricity use around the financial year. We have an excellent the best in the world. Group was lower in 2012 than in culture within the company and the The team consists of individuals 2011, despite an increase in our Board is determined to maintain from all the divisions. The project retail floor space and the size of and sustain this strong culture. will look at how we compare with our businesses in general. There is no doubt that external best practice around the world The Board factors will continue to challenge but, more importantly, look at how I would like to thank my Board our company but, under Richard we can take the best learnings colleagues for their hard work Goyder’s excellent leadership from companies within the Group and support throughout the year. and his strong management team, and across the world to improve Although we had no departures I believe Wesfarmers is well-placed our own safety performance. from or new appointments to the to meet those challenges and One of the big challenges thrown Board during the 2012 financial continue to prosper in the interests out to businesses in Australia year, we have made provision of our shareholders and the wider recently has been the decision in our remuneration settings for communities of Australia and by the federal government to put the potential expansion of the New Zealand. a price on carbon. No business Board’s numbers. Finally, my thanks go to you, our looks forward to additional cost While the Board continues shareholders. Wesfarmers exists burdens, but I am pleased to to believe our current size for your benefit and the Board tell you about how our company is appropriate for Wesfarmers, and entire leadership are grateful has responded. the proposed increase is intended for your ongoing support of this The National Greenhouse and to provide sufficient ‘headroom’ great company. Energy Reporting Act 2007 to appoint up to two additional emissions for Wesfarmers members to allow for effective Limited in 2011 were 5.04 million Board succession over the next tonnes. Despite the fact that two to three years. our businesses have grown Investing for the future in the just completed financial Bob Every AO, Chairman We have every reason to be year, our greenhouse emissions confident about the future and have declined to approximately that confidence is reflected in our 4.67 million tonnes. I believe this capital expenditure decisions. is a remarkable accomplishment Net capital expenditure for 2012 and is a tribute to the way was $2.35 billion, which represents we have worked in previous a substantial investment in growth. years to position ourselves for what we considered to be an inevitable price on carbon in the Australian economy. Wesfarmers Shareholder Review 2012 5
Managing Director’s review Wesfarmers is well-placed to grow and create value for all our stakeholders due to the strength of our businesses, our balance sheet and the quality of our people. Officeworks’ earnings increased 6.3 per cent to $85 million. The focus on the strategic agenda of the business continued to drive transaction growth during the year, offsetting heavy deflation and generally challenging trading conditions, particularly in technology-related areas. Kmart achieved pleasing growth in earnings for the year, up 31.4 per cent to $268 million. Improvements in range, together with better sourcing and stock management, continued to drive business efficiencies and support reinvestment in lower prices that were positively received by customers. Kmart has now achieved 10 consecutive quarters of growth in transactions and units sold. Target’s reported earnings of At Wesfarmers, we are fortunate Business divisions $244 million include a one-off to have a great portfolio of Coles achieved strong earnings $40 million provision in the current assets, a very strong balance growth of 16.3 per cent to year for future supply chain sheet and, most importantly, a $1,356 million, building on the restructuring. Excluding this provision, team of talented and enthusiastic 21.2 per cent earnings growth Target’s earnings of $284 million employees. Thanks to their efforts, achieved last year. Savings were just above the prior year, your company has enjoyed a year generated through improved despite difficult trading conditions, in which we returned profits of operating efficiencies supported particularly in consumer electronics. more than $2 billion for the very continued price reinvestment during Underlying earnings were maintained first time and lifted our dividends the year, driving growth in volumes through a focus on the profitability to shareholders by 10 per cent over and profitability. The continuation of promotions and lower levels of the previous year. of the renewal refurbishment clearance activity due to better program and the improvement of inventory management. We had turnover of $58 billion for the store network further benefited The Insurance division reported the year. Our profit after tax was performance in the year. earnings of $5 million after $2,126 million, up 10.6 per cent, and our earnings before interest and Bunnings’ earnings increased increasing reserve estimates for tax, which is how we measure the 4.9 per cent to $841 million the 22 February 2011 Christchurch divisional performance, was more which represented another earthquake by $108 million during than $3.5 billion. Our earnings per good result for the business. the year. Excluding this event, share were up and our cash flows In tighter trading conditions, underlying earnings were ahead were very strong. this result was underpinned by of last year. solid transaction growth from a The Resources division’s In an underlying profit sense, number of merchandise initiatives earnings increased 19.0 per cent every one of the eight divisions and investment in customer service to $439 million. The major driver of recorded increased earnings and value. Earnings were further the result was increased revenue compared to last year, which is supported by cost management due to higher export coal prices in a really outstanding outcome initiatives and the improvement the first half, and improved sales in an environment that has of the store network. volumes in the second half, following been challenging economically in Australia. the completion in the fourth quarter of expansion projects at the Curragh and Bengalla mines. 6 Wesfarmers Shareholder Review 2012
Higher revenue was partially offset I would like to sincerely thank We now purchase $1.6 billion by extra costs associated with Launa Inman for her significant per annum more from Australian flood recovery efforts, one-off mine contribution to Target as its primary producers than we did expansion preparation costs and Managing Director for seven years, when we took control of the higher government royalties. and for her support during the four business in 2007. We are committed years of Wesfarmers ownership. to outcomes that are beneficial for The Chemicals, Energy and our shareholders and suppliers. Fertilisers division reported Innovation earnings of $258 million, One of our key values as a company Looking ahead representing growth of 7.1 per is boldness. In order to progress Wesfarmers is well-placed to cent after excluding $42 million of and provide better products grow and create value for all our insurance proceeds in the prior and services to our customers, stakeholders due to the strength year related to the 2009 Varanus and to win the battle against of our businesses, our balance Island gas outage. Earnings were our competitors, we have to be sheet and the quality of our people. supported by higher prices in the prepared to be bold by innovating We will continue to invest to grow chemicals business and increased and being creative. During the our existing businesses and we fertiliser sales, which offset a lower year we launched the Wesfarmers have the capacity to further add contribution from Kleenheat Gas Innovation Awards, an initiative to the portfolio should suitable and the loss of earnings from that came from the Leadership opportunities arise. As always, we the enGen business following its Conference two years ago. We had will be patient and disciplined, and divestment in August 2011. outstanding applicants and winners endeavour to make decisions which for these awards. I have had the are in the long-term interests of all The Industrial and Safety division great privilege of meeting these our stakeholders, particularly you, delivered a good result, with teams and congratulating them. our owners. earnings increasing by 14.5 per cent The depth of innovation underway to $190 million, supported by strong The leadership team has a very across the Group is encouraging. demand from the resources and positive working relationship with engineering construction sectors, Suppliers Bob Every and the Board and we and an enhanced competitive There has been a lot of public thank them for that. position. comment this year on Wesfarmers’ relationship with our suppliers Other businesses’ earnings through the Coles business. This were broadly in line with last year is an issue we take very seriously. with lower interest revenue and We know Coles is a big player and a $15 million expense associated that we buy a lot of product from with non-trading items largely Australian suppliers and producers. Richard Goyder offset by a reduction in the We provide an important way of Managing Director Group’s self-insurance expense. getting to market. Non-trading items for the year included a $181 million non-cash Coles, a once iconic Australian writedown in the carrying value of business, was in steep decline Coregas, which was partially offset prior to our acquisition. When we by gains on asset sales totalling walked into the business we had a $166 million. product range that was unwieldy and extensive. We had to get a Management change better range for our customers During the year, Dene Rogers and increase the efficiency and replaced Launa Inman as Managing cost-competitiveness of our supply Director of Target. Dene has chain. In that turnaround process, extensive retailing experience it was inevitable that some suppliers from North America and has been would miss out. making encouraging progress with several major initiatives in what has been a difficult retail environment for Target. Wesfarmers Shareholder Review 2012 7
Finance Director’s review Cash flow from operations increased by 24.8 per cent to $3,641 million and was driven by strong earnings growth and effective working capital management. Results overview Significant capital expenditure Balance sheet Net profit after tax for the Group projects during the year included The strength of the balance sheet in the 2012 financial year of continued retail network was maintained during the year, $2,126 million was 10.6 per cent expansion and refurbishment as evidenced by improvements ahead of last year. activity, completed production in all key liquidity ratios. Total net expansions of the Curragh and debt at 30 June 2012 increased to Earnings per share of 184.2 cents Bengalla coalmines and the $4,904 million (from $4,343 million were up 10.5 per cent on last year, commencement of the ammonium 12 months earlier) reflecting the in line with earnings growth, and nitrate capacity expansion in the Group’s growth in capital investment. average return on equity increased chemicals business. Despite this increase, finance costs to 8.4 per cent from 7.7 per cent in for the Group declined by 4.0 per the previous year. It is expected that the current cent to $505 million for the year, phase of strong capital investment Cash flow following successful refinancing will continue in the 2013 financial Cash flows from operations of initiatives and the progressive expiry year through plans to further $3,641 million for the year were of pre-global financial crisis interest improve and grow retail store 24.8 per cent higher than last year, swap hedges. networks and progress the representing a cash realisation 260,000 tonne ammonium nitrate Total property, plant and equipment ratio of 117 per cent. Operating expansion at Kwinana, Western increased over the year, from cash flows during the year were Australia. Proceeds from the sale $8,302 million to $9,463 million supported by earnings growth of businesses of $402 million, as at 30 June 2012, due to capital and improved working capital predominantly from the sales of the investment being well ahead of performance, particularly across Premier Coal mine and the enGen depreciation and amortisation. the Group’s retail businesses. business, offset higher net capital Strong working capital management, The Group continued to invest expenditure, resulting in a 41.4 per particularly in the retail divisions, strongly in capital expenditure over cent increase in free cash flows to kept capital employed in this area the year in order to drive future $1,472 million. Cash dividends paid to a similar level to last year, despite growth. Net capital expenditure increased to $1,789 million from the increased sales activity and of $2,351 million, which included $1,557 million in the previous year. retail footprint. a $245 million contribution from property sales in Coles and Bunnings, was up 27.4 per cent on last year. 8 Wesfarmers Shareholder Review 2012
Average debt tenor of 3.8 years across diversified sources of debt 00 1,500 00 1,000 5.9% Ban 5.9% 15.1% Syn 15.1 00 500 23.4% 23.4 US 27.1% 27.1 Eur 26.7% 26.7 Aus 1.8% 1.8% Oth 0 0 5.9% Bank bilaterals 15.1% Syndicated facilities 00 -500 23.4% US Bonds 27.1% Euro Bonds Capital markets Capital markets Syndicated Syndicated facilities facilities 26.7% Aust Bonds Cash Cash at bank andat on bank and on deposit deposit Bank bilaterals Bank bilaterals 1.8% Other capital markets 00 -1,000 FY FY FYFY FYFY FYFY FYFY FYFY FYFY FYFY FY FY FY FY FY FY FY FY 2012 20132012 20142013 20152014 2015 2016 2016 2017 2017 2018 2018 2019 2019 2020 2020 2021 2021 2022 2022 2023 2023 Note: Amounts shown and average tenor based on the drawn amount at balance date of 30 June 2012, adjusted for 10 year bond issued August 2012. Detailed impairment testing of Debt management Strong operating performance non-current assets, including Syndicated facilities The Group aims to maintain a and debt management initiatives posit goodwill and other intangible Bank bilaterals strong investment-grade rating resulted in improvements in the assets recognised on business through prudent balance sheet Group’s fixed charges cover ratio FY FY FY FY FY FY FY 2017 acquisitions, 2018 2019 2020was 2021carried out during 2022 2023 management. The Group’s credit to 2.8 times, up from 2.7 times a the year. External experts were ratings remained unchanged at year ago, and the cash interest engaged to provide support on A- (stable outlook) for Standard & cover ratio to 10.8 times, up from model inputs including discount Poor’s and Baa1 (positive outlook) 9.5 times. Refinancing initiatives rates and long-term growth rates. for Moody’s. contributed to a one percentage Non-cash impairment charges point decrease in the weighted During the year the Group totalling $197 million were made average cost of debt to 7.8 per cent continued to proactively diversify its during the year, compared to compared to 8.8 per cent last year. funding sources and extend its debt $27 million in the prior year. The maturity profile. Refinancing activity In August 2012, the Group current year’s impairment charge included two $500 million domestic raised ¤650 million in European was mainly due to a non-cash bond issues, comprising a five debt capital markets through writedown in the carrying value of year issue in November 2011 and a its first ten year bond issue, Coregas as a result of BlueScope seven year issue in March 2012. further confirming debt investors’ Steel Limited’s restructure of its confidence in the Group’s Port Kembla operations. In all other The proceeds of these issuances businesses and balance sheet. cases, recoverable amounts of were utilised to fund maturing non-current assets determined for bank debt and general business Equity management impairment testing exceeded their requirements, which resulted in a Over the year shares on issue carrying values. Future impairment lengthening of the Group’s average were stable, with 1,157 million shares testing of non-current assets tenor to 3.8 years across well on issue at 30 June 2012, made remains sensitive to changes in diversified sources of debt. up of 1,007 million ordinary shares general trading conditions and and 150 million partially-protected As at 30 June 2012, the Group outlook, as well as discount rates. ordinary shares. had available to it $598 million in cash at bank and on deposit and $2,298 million in committed but undrawn bank facilities. Wesfarmers Shareholder Review 2012 9
Finance Director’s review (continued) Dividend policy The main sources of foreign The internal audit plan is approved Wesfarmers’ dividend policy seeks exchange risk include: the sale by the Board. The internal audit to deliver growing dividends over of export coal, denominated in function delivers the approved time, with the declared amount US dollars; purchases in foreign internal audit plan by engaging reflective of the Group’s current currency, mainly retail inventory in a single outsource audit provider. and projected cash position, profit US dollars; and current US dollar As part of the annual operating generation and available franking and Euro denominated debt. cycle, each business is also credits. Consistent with this policy, Businesses exposed to foreign required to review and report a fully-franked, full-year dividend of exchange risk use forward on: legal liabilities; financial 165 cents per share was declared, contracts to minimise currency controls; information systems; an increase of 10.0 per cent on exposure. US dollar and Euro environment, health and safety last year. The final dividend, to be denominated debt and associated planning; risk assessment and paid on 28 September 2012, is not interest costs are fully hedged at mitigation; and post implementation provided for in the accounts. Given the time the debt is drawn down. reviews on all major capital a preference by many shareholders The Group uses interest rate and investment expenditure. to receive dividends in the form cross currency interest rate swaps of shares, the directors decided to manage interest rate risk. Interest to continue the operation of the rate swaps covering $2.2 billion Dividend Investment Plan (the Plan). of debt are currently in place No discount applies to shares for the 2013 financial year. The allocated under the Plan and in annual corporate planning process Terry Bowen recognition of the Group’s capital includes an established framework Finance Director structure and strong balance sheet, for assessing broad business risk all shares issued under the Plan will as well as considering appropriate be acquired on-market by a broker risk mitigation strategies. and transferred to participants. Internal control and Risk management assurance The Group maintains and adheres The Group maintains an internal to clearly defined policies covering audit function with a Group-wide areas such as liquidity risk, market mandate that is fully independent risk (including foreign exchange, of the business operations to interest rate and commodity price monitor and provide assurance risk) and credit risk. to the Board’s Audit Committee and ultimately the Board as to the It is, and has been throughout effectiveness of risk management the year, the Group’s policy that and internal control systems. no speculative trading in financial The annual internal audit plan is instruments be undertaken. developed within a combined assurance framework and applies a risk-based methodology to ensure that the Group’s key risks are appropriately and regularly reviewed. 10 Wesfarmers Shareholder Review 2012
Divisional review summary Coles page 12 Target page 14 Home Improvement and Office Supplies page 13 Kmart page 15 Insurance page 16 Resources page 17 Industrial and Safety page 19 Chemicals, Energy and Fertilisers page 18 Wesfarmers Shareholder Review 2012 11
Coles The Coles turnaround produced strong trading results in 2012 by improving quality, service and value. The business achieved its thirteenth quarter of industry out-performance. Activities ••National full service supermarket retailer operating 749 stores ••Liquor retailer operating three brands through 792 liquor outlets, as well as 92 hotels ••National fuel and convenience operator managing 627 sites ••More than 18 million customer transactions each week ••Employing more than 100,000 team members Year in brief ••Full-year revenue of $34.1 billion ••EBIT of $1,356 million ••Food and liquor store sales growth of 4.6 per cent, with comparable store sales growth of 3.7 per cent1 ••13 consecutive quarters of industry out-performance Contribution to operating The business ••Continued focus on quality, divisional EBIT Coles is a leading food, liquor service and value and convenience retailer, with ••108 new format supermarket a presence in every Australian stores delivered during state and territory. The business the year and 252 since operates more than 2,200 retail the Coles acquisition 37% outlets across Coles, BiLo, First Choice Liquor, Liquorland, ••Easy ordering and easy warehousing complete Vintage Cellars, Coles Express ••Responsible sourcing and Spirit Hotels. initiatives on track ••Loyalty program reinvigorated ••Improved safety performance Revenue ($m) $34,117 Future directions 2012 34,117 ••Enter second wave of 2011 32,073 transformation ••Further improvements in 2010 30,002 quality and value 2009 28,799 ••Investment in store network 2008* 16,876 and multi-channel offer ••Relentless focus on generating EBIT ($m) savings through efficiency $1,356 ••Continued cultural transformation 2012 1,356 2011 1,166 2010 962 2009 831 2008* 475 1 For the 52 week period 27 June 2011 * For the ownership period from 23 November 2007 to 30 June 2008. to 24 June 2012. 12 Wesfarmers Shareholder Review 2012 0.00 8529.25 17058.50 25587.75 34117.00
Home Improvement and Office Supplies Bunnings and Officeworks are the leading retailers in home improvement and office supplies products in Australia. Activities ••Bunnings: Retailing home improvement and outdoor living products and servicing project builders, commercial tradespeople and the housing industry across Australia and New Zealand ••Officeworks: Retailer and supplier of office products and solutions for home, business and education across Australia Year in brief Bunnings ••5.6 per cent increase in revenue ••4.9 per cent increase in EBIT ••Growth in consumer and commercial sales ••13 new Bunnings Warehouse stores opened ••One smaller format Bunnings store opened Contribution to operating The business ••Two new trade centres opened divisional EBIT Bunnings is the leading retailer of Office Supplies home improvement and outdoor living products in Australia and ••0.7 per cent increase in revenue New Zealand and a major supplier ••6.3 per cent increase in EBIT to project builders, commercial ••Strong online sales growth from 25% tradespeople and the housing industry. Officeworks is Australia’s ‘every channel’ strategy ••Six new stores, six full store leading retailer and supplier of upgrades office products and solutions for ••Good progress on actions to home, business and education. improve the customer offer Future directions Revenue ($m) $8,644 ••Bunnings: Growth to be achieved 2012 8,644 through increased service levels, category development, network 2011 8,251 expansion and reinvestment, 2010 7,822 an improved light and heavy 2009 7,151 commercial offer, and through investment of productivity gains in 2008* 6,160 lower prices to drive volume ••Office Supplies: Continued growth from improving the EBIT ($m) $926 customer offer and expanding 2012 926 and renewing the network. 2011 882 Increasing business-to-business sales and more online initiatives 2010 802 8644 remain high priorities. Ongoing 2009 724 8251 investment in the development of 7822 the Officeworks team will underpin 2008* 625 7151 all strategic initiatives 6160 * Officeworks’ contribution for the ownership period from 23 November 2007 to 30 June 2008. 4939 Wesfarmers Shareholder Review 2012 13 0 2161 4322 6483 8644
Target Target’s four-year transformation journey began with early success from communicating value to customers and improving the profitability of promotions. Activities ••Mid-tier retailer offering superior value through style, quality, experience ••Customer destination for fashionable clothing, underwear, footwear and accessories for women, children and men, in addition to homewares, entertainment and general merchandise ••Network of 301 stores located throughout regional and metropolitan Australia ••Online store that now offers free delivery to store via click and collect Year in brief ••Full-year revenue of $3.7 billion ••$284 million EBIT (excluding a $40 million restructuring provision), with EBIT margin of 7.6 per cent Contribution to operating The business ••Comparable store sales decrease divisional EBIT Target is a mid-tier retailer, of 2.1 per cent1, with an improved aimed at offering customers second half performance due to value through style, quality the 2012 mid-year toy sale brought and an enhanced in-store forward to June and online experience. 7% ••Four year transformation journey started ••Number of items available for sale online increased from 6,000 to 36,000 in six months, with plans to grow to 60,000 in 12 months Revenue ($m) ••12 new stores and 26 stores $3,738 upgraded 2012 3,738 Future directions 2011 3,782 ••Customer remains the first priority in decision making which will inform 2010 3,825 the transformation initiatives to build 2009 3,788 a sustainable growth company 2008* 2,198 ••Continued expansion of online range and functionality to world EBIT ($m) class $244 ••Investment in systems to support 2012 244 improvement in stock planning, replenishment, supply chain and 2011 280 buying processes 2010 381 ••10 new stores and four 2009 357 replacement stores to be completed in 2013 2008* 221 1 For the 52 weeks from 26 June 2011 * For the ownership period from 23 November 2007 to 30 June 2008. to 23 June 2012. 14 Wesfarmers Shareholder Review 2012 0.00 956.25 1912.50 2868.75 3825.00
Kmart Kmart achieved strong EBIT growth, with 10 consecutive quarters of growth in customer transactions and units sold. Activities ••Kmart is committed to offering its customers low prices on all products every day, right across its network of 185 stores throughout Australia and New Zealand ••Categories include menswear, womenswear, childrenswear, beauty, footwear, toys and sporting, events and food, entertainment, newsagency and home ••Kmart Tyre & Auto Service is one of Australia’s largest retail automotive service, repair and tyre businesses with 260 stores Year in brief ••Full-year revenue of $4.1 billion ••EBIT of $266 million1 ••The ‘OK’ campaign, highlighting Kmart’s everyday low prices, was well received by customers ••Comparable store sales2 for the year Contribution to operating The business were in line with last year’s result divisional EBIT Kmart is one of Australia’s ••The business is continuing to operate largest retailers with 185 stores on an everyday low-priced model throughout Australia and New Zealand, product sourcing ••Strong continued growth in volumes offices in Hong Kong, China, and customer transactions 7% Bangladesh and India, and more than 28,000 team members. ••One new Kmart store opened during the year ••Six Kmart store refurbishments completed ••238 Kmart Tyre & Auto Service stores re-imaged during the year Revenue ($m) $4,055 Future directions ••Continue to lead on price 2012 4,055 ••Continue to source more products 2011 4,036 directly to keep costs down 2010 4,019 ••Continue to drive prices down for 2009 3,998 Australian and New Zealand families 2008* 2,454 ••Continue to improve the flow of stock and reduce out of stocks EBIT ($m) ••Continue to improve product ranges $268 that connect with customers 20121 268 ••Continue to search for new and fresh products that customers want 2011 1 204 ••Continue to refurbish stores and 20101 196 open new sites 2009 109 2008* 111 1 Excludes $2 million earnings related to Coles * For the ownership period from 23 November 2007 to 30 June 2008. Group Asia overseas sourcing operations. 1 2012 includes $2 million earnings related to Coles Group Asia overseas sourcing operations 2 For the 52 weeks from 27 June 2011 (2011: $3 million; 2010: $6 million). to 24 June 2012. 0.00 1013.75 2027.50 3041.25 4055.00 Wesfarmers Shareholder Review 2012 15
Insurance Wesfarmers Insurance delivered on rate increases, exposure management and made solid progress with efficiency initiatives that have set the business up for the year ahead. Activities ••Key brands: Lumley, WFI, OAMPS and Crombie Lockwood ••Provision of general insurance products ••Insurance broking, risk management and financial services distribution ••Operations in Australia, New Zealand and the United Kingdom Year in brief ••10.1 per cent increase in revenue to $1.9 billion ••EBIT of $5 million, adversely affected by a $108 million increase in claims reserves associated with the Christchurch earthquake ••18.7 per cent growth in broking income, reflecting solid sales growth in core business and the successful integration of acquired Contribution to operating The business businesses divisional EBIT Wesfarmers Insurance provides ••Gross earned premium growth insurance and risk management of 9.1 per cent achieved solutions to corporates, small-to-medium-sized ••Strong premium rate increases businesses, not-for-profit achieved in Australia and
Resources Stronger first half export coal prices, plus increased production and sales volumes upon completion of mine expansion projects during the second half saw earnings increase 19.0 per cent on the previous year. Activities ••Australian open-cut miner with investments in coal mining: »»Curragh, Queensland (100 per cent) – metallurgical coal for export and domestic markets »»Bengalla, New South Wales (40 per cent) – export steaming coal for Asian market ••Mine operation and development Year in brief ••19.9 per cent increase in revenue to $2.1 billion ••EBIT up 19.0 per cent to $439 million ••Curragh metallurgical coal export sales up 34.1 per cent to 7.2 million tonnes ••Significant second half improvement in Curragh’s mine cash costs ••Record fourth quarter production and sales from both Contribution to operating The business mines as current ‘Stage One’ divisional EBIT Wesfarmers Resources is a mine expansions completed significant Australian open-cut ••Feasibility studies into next-stage miner, with investments in two expansions of export capacity world-scale coalmines. at both Curragh and Bengalla continuing 12% ••Second half decline in export coal prices ••Premier Coal (WA) divested 30 December 2011: profit on sale of $98m (not included in operating results) Revenue ($m) $2,132 Future directions ••Focus on future growth – maximise 2012 2,132 exports 2011 1,778 ••Feasibility study continuing to expand 2010 1,416 Curragh further from 8.0-8.5 to 2009 2,411 10 million tonnes annual metallurgical export capacity (plus continuation of 2008 1,311 existing 3.5 million tonnes steaming coal annual production capacity) EBIT ($m) ••Feasibility study continuing to expand $439 Bengalla to 10.7 million tonnes 2012 439 annual Run of Mine capacity (100 per cent basis) 2011 369 ••Strong business sustainability 2010 165 commitment 2009 885 ••Short-term global economic 2008 423 uncertainty, but longer term strong export market fundamentals and customer demand Wesfarmers Shareholder Review 2012 17 0.00 602.75 1205.50 1808.25 2411.00
Chemicals, Energy and Fertilisers The division reported a strong result for the year and commenced construction of its ammonium nitrate expansion in Western Australia. Activities ••Manufacture and marketing of chemicals for mining, minerals processing and industrial sectors ••Production, marketing and distribution of liquefied petroleum gas (LPG) and liquefied natural gas (LNG) ••Importation, manufacture and marketing of broadacre and horticultural fertilisers ••Manufacture, marketing and distribution of industrial, medical and specialty gases Year in brief ••8.8 per cent increase in revenue to $1.8 billion ••7.1 per cent increase in EBIT (excluding insurance proceeds from the 2009 Varanus Island gas disruption claims) to $258 million ••Construction underway for Contribution to operating The business $550 million expansion of current divisional EBIT The activities of Wesfarmers ammonium nitrate production Chemicals, Energy & Fertilisers capacity include the manufacture and ••Sale of enGen, remote power marketing of chemicals for generation business in August mining, minerals processing 7% and industrial sectors through CSBP, Australian Gold Reagents 2011, and Bangladesh LPG joint venture in January 2012 (75 per cent owned), Queensland Future directions Nitrates (50 per cent owned) ••Ammonium nitrate expansion on and Australian Vinyls. track to be operational in 2014 ••Completion of detailed engineering Revenue ($m) to debottleneck sodium cyanide $1,786 production 2012 1,786 ••Seek to grow sales of LPG and 2011 1,641 manage the impact of increased gas costs and lower LPG content 2010 1,570 ••Continue development of the 2009 1,760 LNG business 2008 1,562 ••Enhance fertiliser earnings through market-focused customer EBIT ($m) offers $258 ••Continuing strong demand for 2012 258 chemicals; ammonia earnings increasingly dependent on 2011 283 international ammonia pricing 2010 196 following transition to import 2009 127 parity pricing 2008 214 18 Wesfarmers Shareholder Review 2012 0.00 446.75 893.50 1340.25 1787.00
Industrial and Safety Strong sales and earnings momentum supported by strong delivery performance and customer service. Activities ••Leading provider of industrial and safety products and services in Australia and New Zealand to a wide range of customers ••Strong focus on security of supply to customers of broadest product range ••Cost efficiency to customers through local and global procurement, supply chain and eBusiness solutions Year in brief ••8.5 per cent increase in revenue to $1.7 billion ••EBIT increased by 14.5 per cent ••Strongest results in Blackwoods, Protector Alsafe and Bullivants ••Strong contract, projects, services and eBusiness growth ••Increased industry diversification Contribution to operating The business ••Opened a Blackwoods branch divisional EBIT in Indonesia Wesfarmers Industrial and Safety is the leading provider of industrial ••Restructured Coregas, Total and safety products and services Fasteners and Blackwoods in Australia and New Zealand. It Tasmania services customers across mining, ••Improvement in Coregas, 5% oil and gas, construction and infrastructure, retail, manufacturing, increased collaboration with other businesses in the division health and government. ••Operational and capital management contributing to improved returns ••Non-cash writedown in the Revenue ($m) carrying value of Coregas of $1,690 $181 million (not included in 2012 1,690 operating results) 2011 1,557 Future directions 2010 1,412 ••Move to a more customer centric 2009 1,294 organisation ••Grow share of customers’ 2008 1,309 products and services spend ••Invest in developing people and EBIT ($m) broaden the talent pool $190 ••Continue to improve portfolio 2012 190 performance and efficiency 2011 166 through technology 2010 138 ••Develop new growth platforms, ongoing revenue diversification 2009 114 ••Growth through acquisitions 2008 130 Wesfarmers Shareholder Review 2012 19 0.0 422.5 845.0 1267.5 1690.0
Other activities Wesfarmers is also a major investor in Gresham Partners, Wespine Industries and BWP Trust. Gresham Partners Wespine Industries BWP Trust Wesfarmers has a 50 per cent The 50 per cent-owned Wespine Wesfarmers’ investment in BWP shareholding in Gresham Partners Industries, which operates a Trust contributed earnings of Group Limited, the holding company plantation softwood sawmill in $16 million, compared to $19 million for the Gresham Partners investment Dardanup in Western Australia, recorded last year. banking operations. Gresham is a contributed earnings of $5 million The Trust was established in 1998 leading independent investment after tax, a 28.6 per cent decrease with a focus on warehouse retailing house focused primarily on the on last year. Sales volume in the properties and, in particular, provision of financial advisory second half were constrained by Bunnings Warehouses leased services, structured finance, weak Western Australian house to Bunnings Group Limited. and property and private equity construction activity, combined BWP Management Limited, the funds management. with continued import competition responsible entity for the Trust, driven by the strong Australian In addition, Wesfarmers is a is a wholly-owned subsidiary of dollar and a global softwood timber participant in the Gresham Private Wesfarmers Limited. supply surplus. An improved safety Equity wholesale investment funds performance was achieved during Units in the Trust are listed on the with underlying investments in the year with no lost time injuries Australian Securities Exchange and mining services, retail, logistics and a 35 per cent reduction in the Wesfarmers holds, through a wholly and other specialist sectors. number of total recordable injuries. owned subsidiary, 23.5 per cent of During the 2012 financial year, Wespine is targeting a further the total units issued by the Trust. Wesfarmers’ investment in Gresham reduction in total recordable injuries During the 2012 financial year, the Private Equity Funds recorded a loss in the coming year. Trust completed the acquisition of of $55 million due to downward non- The local housing market is forecast three new Bunnings Warehouses, cash revaluations following a difficult to improve during the coming and construction of two new year for some of the funds’ trading year, but with continued import Bunnings Warehouses on existing businesses and generally lower competition and subdued housing development sites. The Trust also industry valuation multiples. construction in overseas markets, sold the Bunnings Warehouse Gresham participated in a number is expected to see a continuation of at Hoppers Crossing in Victoria, of significant corporate advisory the challenging market conditions. realising a capital profit of transactions during the year, $6.2 million, which was distributed to including mergers and acquisitions, unit holders via a special distribution. corporate restructurings and The Trust’s current portfolio consists refinancings on behalf of a range of a total of 72 properties: 62 of domestic and international clients. established Bunnings Warehouses; Its property funds management four Bunnings Warehouses with business, which is the manager other showrooms; one Bunnings of three established funds with distribution centre; one total capital commitments of development site for a Bunnings more than $227 million, continued Warehouse; three office/warehouse to support a range of projects industrial properties; and one retail/ primarily in New South Wales, bulky goods showrooms complex. Victoria and Queensland. 20 Wesfarmers Shareholder Review 2012
Sustainability summary Sustainability is integral to how we do business, and we continue to strive for innovative and efficient approaches to improve our social, environmental and economic performance. The importance of people • Improve talent management With more than 200,000 employees, – at least once a year, the Wesfarmers is committed Group Managing Director meets to continually improving the with each division to review: development and retention of its senior leader performance and people. Wesfarmers’ employees development; succession plans are crucial to the success of the for critical roles; and the pipeline organisation, and there are a of high-potential leaders. number of overarching principles During the 2012 financial year, and practices across the Group, talent reviews were conducted in addition to the many programs with all divisions for senior happening within the businesses. Coles Online is trialling hybrid vans in manager level staff and above and This included more than 2.2 million Burwood, New South Wales, with a included 138 women. This is in hours invested in training and view to a national transport solution addition to detailed talent reviews that reduces fuel consumption and development across the Group conducted with employees by carbon emissions for home deliveries in 2011/12. individual businesses within the Wesfarmers’ sustainability Wesfarmers’ commitment to the Wesfarmers Group. Throughout priorities safety of its employees, customers the Group, all high-potential As one of Australia and and visitors is absolute and the leaders benefit from an array New Zealand’s largest companies, organisation has a number of of development opportunities with a diverse portfolio of systems in place to focus on, and such as internal and external businesses, Wesfarmers has a drive, safety performance. The development programs, significant responsibility to get its Group’s lost time injury frequency stretch assignments, action sustainability efforts right. This is rate was 10.90 compared to 12.78 learning projects, coaching, a responsibility not only towards in the previous year, and the total mentoring and 360-degree its employees and shareholders, recordable injury frequency rate was feedback. but also its customers, suppliers, 42.67 compared to 40.94 in 2011. • Enhance recruitment practices communities and environment. Safety will continue to be prioritised – in 2012, 37 per cent of externally Wesfarmers has long recognised across all of the businesses. recruited positions and 30 per the value of sustainable business Diversity cent of internal promotions (all practices, and this is the fifteenth A diverse workforce is of significant manager level and above roles) year it has reported on a number social and commercial value were filled by women. of key outcomes and performance and Wesfarmers recognises the • Ensure pay equity – a pay audit metrics. This year’s report will be importance of being an inclusive is conducted annually on a Group available in November. employer. basis (which includes a review Wesfarmers has five sustainable The Wesfarmers Diversity Policy of gender pay equity). Results business strategies which focus on: outlines four core objectives which are reviewed by the Board and • the importance of people are used to measure performance divisional Managing Directors. in this area: In addition, a pay equity review • carbon emissions reduction and of all Wesfarmers divisions was energy management • Foster an inclusive culture – undertaken during the year, in Wesfarmers divisions undertake • community partnerships and line with previous years, which different initiatives and practices investment did not indicate any observable based on the needs of their discrepancies in pay across each • a reduced overall environmental business, such as flexible work level, after taking into account footprint practices at senior levels and paid performance, experience, parental leave. • a strong economic contribution. location and job nature. Specific targets are linked to senior executive key performance objectives under the annual incentive plan. Wesfarmers Shareholder Review 2012 21
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