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Welcome to the April 2020 edition of Carers Connected
Call Suffolk Family Carers on
01473 835477
www.suffolkfamilycarers.org
Working together to ensure family carers are visible, valued, supported and connected.
Carers Connected - April 2020 Page 2
Latest news from Suffolk Family Carers
COVID-19 UPDATES
Please see our website for current updates.
Information on Suffolk Family Carers Services
Our Senior Management Team and Board of Trustees continues to
work hard to minimise the impact on services due to the spread of
COVID-19 (Coronavirus).
Given the latest advice from the UK Government we have advise
staff to implement social distancing procedures. We will continue
with as near normal service as possible however this will
primarily be via email, live chat, telephone call and video call. We
will be contacting impacted carers in the coming days to rearrange
appointments as necessary.
All of our programmes, workshops and events are being cancelled. Further updates will be posted to our service
updates page as they become available. We recommend you check back on a regular basis on our website.
We continue to closely monitoring the advice and updates from Public Health England, NHS, & Department of Health.
As the situation evolves we will continue to follow Public Health guidance as the health of our carer community, staff
and volunteers is a priority.
We are confident our contingency plans will allow us to operate as near normal service as possible given these unusu-
al times.
Our Information Hub will remain staffed and can be reached via email (hello@suffolkfamilycarers.org), phone (01473
835477) or live chat, available on our website.
Due to the changing Government advice we are adjusting a number of our services and upcoming programmes,
workshops and events. Keep upto date on our website https://suffolkfamilycarers.org/covid-19/serviceupdates/
Young People’s Service
• Face to Face 1:1’s – 1:1s which are already scheduled will continue as planned, at the discretion of the parent/
school. Future appointments are being set up as telephone or video conversations.
• Clubs & Activities – All future activities will be cancelled. Communication will be made by YPS advisers to the
young people impacted.
• School Visits – Scheduled visits will continue at the discretion of the individual school.
Adult Services & Mental Health & Wellbeing
• Information Hub – Running as normal.
• Face to Face 1:1’s – Where possible existing sessions are being rescheduled as telephone or video appoint-
ments. Future 1:1’s are being arranged as telephone or video calls.
• GP Drop-in Sessions – Future drop-in sessions at all GP Surgeries are cancelled until at least 6th April
• Community Connecter Motorhome: Future dates cancelled until at least 6th April
• Programmes and Workshops – All cancelled until at least 6th April
• Moving & Handling – Future visits cancelled until at least 6th April
• Talk & Support – Running as normal.
• The View Drop in Centre – Closed to all visitors until at least 6th April
• Reception Unit 9 – Closed to visitors until at least 6th April
• Family Carer Groups – Future groups cancelled until at least 6th April
Carers Connected - April 2020 Page 3
GUIDANCE FOR CARERS
Latest Government Advice is that if you have a new persistent cough or high temperature you should stay away from
others and self isolate for a period of 14 days. This now applies to family members who should also self isolate for 14
days, the NHS provides information on how to self isolate on their website.
https://www.nhs.uk/conditions/coronavirus-covid-19/self-isolation-advice/
If your loved one is in an at-risk groups please follow government advise and “largely shield them from social contact”
for 12 weeks.
As before if you are worried that you or someone you care for may be at risk we recommend you call NHS 111 who
will offer guidance. Please let them know you are a carer. A dedicated online service has also be setup to help you find
out what to do if you think you are at risk. https://111.nhs.uk/covid-19
If you or somebody you have been in contact with have travelled to one of the areas listed on the NHS website in the
past 14 days it is important you contact this helpline and follow the advice given.
https://www.nhs.uk/conditions/coronavirus-covid-19/
Prepare Yourself
If you are worried you may not be able to carry out your caring role in the future think about a contingency plan. This
can be as simple as talking to trusted neighbours, friends or family to make arrangements for them to cover should
you become unwell. Let them know your daily routine, how you will let them know if you are sick and importantly let
your loved one know who may be caring for them. Carers UK offer detailed advice on creating a contingency plan.
If you have an emergency plan in place with Suffolk County Council, you will have a key fob similar to the photo.
More information on organising a carers’ emergency plan can be found
Suffolk County Councils Website.
https://www.suffolk.gov.uk/care-and-support-for-adults/caring-for-some-
one/family-carers-emergency-plan/
Do I need to stay away from others?
If you have a new persistent cough or high temperature you should stay away from others and self isolate for a period
of 14 days. This now applies to family members who should also self isolate for 14 days The NHS provides informa-
tion on how to self isolate on their Website. https://www.nhs.uk/conditions/coronavirus-covid-19/self-isolation-advice/
Protecting the person you care for
The best way to protect yourself and others is to follow hygiene & infection control information available on the NHS
website. https://www.nhs.uk/conditions/coronavirus-covid-19/
• If you have a new persistent cough or high temperature you should stay away from others and self isolate for a
period of 14 days.
• If you have been in contact with someone who has travelled to one of the areas listed on the NHS website in the
past 14 days it is important you contact NHS 111 and follow the advice given.
• If you feel you are at risk for any other reason, call NHS 111 and tell them you are a carer.
• If care workers, cleaners or other helpers are meeting with the person you care for ensure they are following the
Government advice, and continue with stringent hygiene and infection control. If they are employed through an
agency and you have doubts contact the agency. Ensure the person you care for is not afraid to insist their visitors
take steps to minimise infection risk.
Community Help
If you require assistance your local community may be able to help. We are regularly advised of new community sup-
port groups being establish with the specific purpose of helping each other get through this difficult time.
https://suffolkfamilycarers.org/covid-19/covid-19-community-support/
Latest Updates on Resources to Help Anxiety and Mental Health can be found on our website.
https://suffolkfamilycarers.org/covid-19/covid-19-resources-to-help-anxiety/
Carers Connected - April 2020 Page 4
CARERS CHAMPION TRAINING
This is the first person in the Ipswich & East Suffolk area that has
completed our Carers Champion training.
Her name is Laura Langford and she works as a Health Care
Assistant at The Birches Medical Centre in Kesgrave.
The practice is also the first Carer Friendly Surgery in the area.
CARER FRIENDLY SURGERY -
BILDESTON HEALTH CENTRE
Bildeston Health Centre are now a Carer Friendly
Surgery and Carer Friendly Dispensary.
Susan Doggett, Carer Lead Champion said:
“I have worked very closely with SFC, and GP Services,
Family Carer Adviser, and feel I have gained knowledge
and confidence in becoming Bildeston’s Health Centre
Carers Lead Champion. This has helped me connect
with carers who visit the Surgery and who want to
access support in their caring role both from the Surgery
and from SFC”.
“We are thankful to receive our Certificates and’ Carer
Friendly Surgery’ and ‘Carer Friendly Dispensary’ status”.
Louise Bissett, Practice Manager & Carer Champion said:
“We have worked closely with SFC for several years, running our Carers Group together. We have always had a
Carers Lead within the Practice – a friendly face, voice on the end of the phone that family Carers can talk to, get
advice or be signposted to other services. The Carers Lead also acts as a liaison with the GP’s. Our Carers Lead
Champion keeps our carers register and Practice Carers noticeboard up to date. Of late we have been working with
SFC to become a ‘Carer Friendly Surgery’ and Carer Friendly Dispensary’, with a number of staff now becoming Carer
Champions. Our CQC reports have always reflected how hard we work with family carers, receiving an ‘Outstanding’
in our very first CQC inspection”.
“Becoming a ‘Carer Friendly Surgery’ and ‘Carer Friendly Dispensary’ will mean our staff will be upskilled and our
family carers will receive the help and support they thoroughly deserve”.
Carers Connected - April 2020 Page 5
CONNECTED COMMUNITIES
TEAM
First Connected Communities team meeting took
place.
Suffolk Family Carers will work alongside
community officers from both East Suffolk and
Suffolk County Council, with support from; Access
Community Trust, The Shaw Trust and Age UK
Suffolk.
“Connected Communities” will be giving anyone
aged 65 and over, living in the rural parts of the
Waveney and the rural areas around Framlingham,
Wickham Market and Woodbridge the opportunity
to improve their health and wellbeing, connect with
their local community, and to focus on building on
their personal priorities and interests.
STUDENTS SET FOR ‘INSPIRATIONAL
SPEECH’ FROM CEO, KIRSTEN
Our inspirational CEO, Kirsten Alderson, was the keynote speaker at a spe-
cial event designed to inspire the region’s female pupils that took place on
Wednesday 11th March. Kirsten gave an opening address at the ‘Liberate and
Educate: Inspirational Women’ day, which was being staged at the University
of Suffolk.
Some 120 year 10 pupils from across Suffolk attended, taking part in a variety
of workshops focused on opportunities and career pathways.
Speaking about her selection as the keynote speaker, Kirsten said: “I was really delighted to be asked to contribute to
this special event.
“It’s really important that young women across the county go through their school lives knowing the wealth of opportu-
nities which are available to them, and that they hear from a variety of other females about experiences in the work-
place – both good and bad.
“I have been extremely fortunate throughout my career to work with some wonderfully inspirational women, and I hope
I’ll be able to pass on some valuable insight.”
BLAKE’S CHOCS FOR CHAMPS UP-
DATE
We caught up with Blake, our young carer behind the ‘Chocs For
Champs’ campaign.
Blake has already launched his Easter 2020 campaign and we
realised it was exactly 1 year since he launched ‘Chocs For
Champs’ for the first time, who knew so much could happen in a
year!
This Easter we are supporting Blake to make his national dreams for
‘Chocs for Champs’ a reality. Easter eggs will be extending beyond
Suffolk, reaching more young carers than ever, reminding them that
they have support and are not alone.
If you would like to support Blake’s campaign please check out his
facebook and just giving pages or drop an Easter egg off at one of
the collection points in the Sudbury/Long Melford area. Read about
Blake’s amazing journey https://suffolkfamilycarers.org/blakes-2019-journey-towards-chocs-for-champs-2/
Carers Connected - April 2020 Page 6
‘I AM’ – MILDENHALL COLLEGE ACADEMY
Mildenhall College Academy is the first school in West Suffolk to achieve
Platinum in our Schools Award, which has recently been reviewed. On Mon-
day 27th Jan the school completed their CPD training with 18 staff mem-
bers attending. We celebrated Young Carers awareness week by ending
with an assembly and a special visit from our motorhome!
As it was international hot chocolate day on Friday 31st Jan we thought it
would be a good excuse to treat young carers to hot chocs and treats on
the motorhome. Over 20 young carers enjoyed completing our ‘ I AM’ quiz
with almost 80% of young carers guessing the support and facts about
young carers correctly. This proved that the awareness raising in the school
mirrors the level of award the staff at MCA have worked hard for. Non regis-
tered students were offered ‘I AM’ stickers and keyrings encouraging them to write a positive thing about themselves.
This proved difficult to most, with some teenagers having to ask their peers to identify a positive thing about them-
selves. Advisers encouraged the students to think more positively of themselves and offered mood jars, tips and tricks
to encourage a healthy relationship with their wellbeing.
It was fantastic to see so many young carers old and new coming along for a treat on the motorhome – keep an eye
out on the school’s noticeboard regarding the outcome of feedback…
We would like to say a special thank-you to Mrs H McMullan – who continues to support the students as Young Carers
Lead even with a twisted ankle!
Mrs F Miranda – who mentors the young carers on a weekly basis to those with an identified need.
Mrs K Goff – who administrates young carer appointments (and is an expert kettle boiler for our hot chocs!)
BEING A YOUNG LEADER FOR YOUNG
CARERS
The Young Leaders programme has been running since last summer and
has been a great success. The young people, or G.O.A.T (Guidance,
Organised, Approachable, Trustworthy), as they like to be known as, have
attended a variety of clubs and activities to help give that ‘peer’ element to
the guidance and support we provide. To be honest they can say it better, so
let’s hear from 2 of them:
What does being a young leader mean to me?
In my opinion being a young leader to me is a great experience for working
with children and helping them to know that it isn’t just about caring for someone it can also be fun and exciting.
Being a young leader has brought me to understand how younger children can be affected with the responsibility of
caring for their parents or siblings, it has also helped me to gain confidence talking and helping other people. I love do-
ing this even if it’s once a month it can be really fun and I always look forward to coming. It’s the highlight of the month
and I am truly great full for the opportunity is been given to be a young leader.
“It’s a great experience to not only help but enjoy having fun with the younger children” – Keeley
“It’s not just about helping the younger children move up to the 13+ group, its also having an impact on younger lives”
– Emily
PROJECT SEVEN DONATION
Project Seven is a charitable organisation set up in 1982 which has the aim of
simply helping as many local charities and organisations as possible. Project
Seven is staffed and run by volunteers who raise money during the year from
BBQs, Tea, Coffee, general refreshments, cabaret and event management.
Their main event is the Big Night out in November held each year in Melford
Hall Park. At the end of year, they give the money away at their Annual
Presentation evening. This year, we were one of 55 different organisations
invited to receive a donation. They donated a very generous £350 for which we
are extremely grateful and would like to say a huge thank you for helping us to
continue to provide our support to family carers in Suffolk.
Carers Connected - April 2020 Page 7 REPLACEMENT CARE FUNDING For family carers in the Haverhill and Brandon area. Would you like some time away from your caring role? Take advantage of a great opportunity for some FREE Replacement care funding. Please see flyer below for eligibility details.
Carers Connected - April 2020 Page 8
MOVING & HANDLING
Are you helping the person you care for to move around the home? Do you have to support them to move safely in
and out of the car, bath or bed for example?
Is this putting a strain on your own health?
Suffolk Family Carers commissions a qualified occupational therapist to visit family carers in their own home to
provide information and guidance on how to move and handle the person they care for in a safer way.
To receive this service please complete our online referral form and someone will be in touch.
www.suffolkfamilycarers.org/moving-and-handling-referral-form/
Moving & Handling
Home Tuition Service
Are you looking after someone?
in & out
the bed?
on & off in & out the
the toilet? bath/shower?
Do you help them
in & out on & off
the car? the chair?
getting up
after a fall?
Our Occupational Therapist can visit you at home to show you how to help the
person you look after to move around, in ways to keep you safe and healthy.
The Occupational Therapist can advise you on:
• How to look after your health.
• How to prevent falls, slips or trips.
• Equipment that will help keep your back safe by allowing the person you
look after become more independent.
Don’t struggle alone
01473 835477 www.suffolkfamilycarers.org
Suffolk Family Carers @suffolkcarers @Suffolkfamilycarers
Suffolk Family Carers Limited Registered Charity No.1069937. A company limited by guarantee in England No.3507600. Registered Office: Unit 8, Hill View Business Park, Claydon IP6 0AJ
V2 2020
Carers Connected - April 2020 Page 9
Respite on Prescription
Respite on Prescription is to enable a
family carer to have an elective
surgery/procedure or clinical
appointment that they would
otherwise put off due to their caring
role
Do you need respite to achieve this?
Suffolk Family Carers funding may
be able to help
Ask your GP for Respite on
Prescription and post to us.
If you require further information
please call 01473 835477
Applies to East & West Suffolk.
“ What a
fantastic service,
(Does not apply if the
cared for receives
Continuing Health
peace of mind Care Funding)
knowing my husband
was being cared for
while I had my
”
operation.
www.suffolkfamilycarers.org 01473 835477
Suffolk Family Carers @suffolkcarers @Suffolkfamilycarers
Suffolk Family Carers Limited Registered Charity No.1069937. A company limited by guarantee in England No.3507600. Registered Office: Unit 8, Hill View Business Park, Claydon IP6 0AJ
V2 2020
Carers Connected - April 2020 Page 10
Carers Connected - April 2020 Page 11
BUTLIN’S DISCOUNT
Enjoy the very best of Butlin’s with an extra £20 off! (available to staff, volunteers and
family carers)
Butlin’s believes the two essential ingredients for any brilliant break are plenty of space
to play and days filled with endless happiness and laughter from all the family. Their three seaside resorts are alive
with activity and excitement, where every day is different. Switch off from reality and get away with your family for a
few days of ‘that’s-exactly-what-we-needed’ fun. Whether it’s indoors, outdoors, day or night, there will always be
plenty for you to say, ‘yes you can’ to during your stay, because so much of the fun at Butlin’s is ‘all part of the price’.
To Book
To book, simply go to www.butlins.com, click on the circular red ‘Book Now’ link and
make sure to enter QQ276 in the blue ‘enter your Q number’ field. Once typed in, you
will see SUFFOLK FAMILY CARERS appear below, this will confirm that your discount
has been applied to your booking.
You can also call one of the team on 0330 102 5286 from 9 am to 9 pm, making sure to
quote QQ276 and mention the Privilege Holiday Club (PHC)!
Special Offers
As part of the Privilege Holiday Club, you’ll have access to the latest offers. To book
one of these offers, simply go to www.butlins.com/phc, scroll down and click on your preferred offer making sure to
add your PHC code on the next screen. When you complete your quote, you’ll see an extra £30 off has been
deducted!
T&Cs
£s off are per booking discounts, and apply to new bookings only. £s off do not apply to two-night breaks or rooms for
two. All offers are subject to promotional availability, may be withdrawn at any time and cannot be combined with any
other offer or internet code except the 5% Premier Club loyalty discount. For full terms and conditions, please visit
butlins.com/terms. Calls to 03 numbers are charged at standard UK rates and may vary from mobiles. These calls are
included in any inclusive packages. Butlins Skyline Limited, 1 Park Lane, Hemel Hempstead, Hertfordshire, HP2 4YL.
Registered in England No. 04011665.
BUTLIN’S LIVE MUSIC WEEKENDS DISCOUNT
Butlin’s Live Music Weekends provide you and your friends a great getaway to relax,
have fun and enjoy good music and good times. Butlin’s three seaside resorts; Bognor
Regis, Minehead and Skegness play host to a range of 3-night weekenders that cater
for all musical tastes as well as headline tours and sporting events. So whether you
enjoy anything from Pop to Disco to smooth Soul, or even if you’re looking for a specialist weekend featuring great
headline acts performing live, a Butlin’s Live Music Weekend could be the perfect getaway.
To Book
To book, simply go to www.bigweekends.com and search for ‘Privilege Holiday Club’,
click ‘Get a Quote’ and make sure to enter QQ276 in the blue ‘enter your Q number’
field. Once typed in you will see SUFFOLK FAMILY CARERS appear below, this will
ensure your discount is applied to your booking.
You can also call one of the friendly advisors on 0330 102 5286 from 9 am to 9 pm
quoting QQ276, making sure to mention the Privilege Holiday Club (PHC)!
Special Offers
As part of the Privilege Holiday Club, you’ll have access to our latest offers. To take a look at these latest offers, you
can visit our PHC homepage by going to www.bigweekends.com and searching for “Privilege Holiday Club”. To book
one of those offers, just click on your preferred offer and add your PHC code on the next screen and when you
complete your quote, you’ll see an extra £30 off!
T&Cs
£s off are per booking discounts and apply to new bookings only for Butlin’s Live Music Weekends. £s off do not apply
to two-night breaks or rooms for two. All offers are subject to promotional availability, may be withdrawn at any time
and cannot be combined with any other offer or internet code except the 5% Premier Club loyalty discount. For full
terms and conditions, please visit butlins.com/terms. Calls to 03 numbers are charged at standard UK rates and may
vary from mobiles. These calls are included in any inclusive packages. Butlins Skyline Limited, 1 Park Lane, Hemel
Hempstead, Hertfordshire, HP2 4YL. Registered in England No. 04011665.Carers Connected - April 2020 Page 12
The Health and Welfare Lasting
Power of Attorney
By Ashtons Legal
When you consider preparing a Property and Affairs
Lasting Power of Attorney, you may also wish to
consider preparing a Health and Welfare Power of
Attorney. This type of Power of Attorney was not
available to make previously, and these type of
powers have only been in effect since 2007 when
Lasting Powers of Attorney replaced Enduring
Powers of Attorney.
What authority does the Health and Welfare
Lasting Power of Attorney give?
A Health and Welfare Lasting Power of Attorney can
extend to all or specified matters concerning the
donor’s health and welfare, such as giving or refusing consent to medical treatment,
arranging social care and support, and can give authority to the Attorneys to decide
where the donor lives. Your Attorney cannot sell or buy property on your behalf unless
they are also your Property and Financial Affairs Attorney.
Unlike a Property and Affairs LPA, the attorneys appointed by a Health and Welfare
LPA are only able to act if you are not able to make decisions on these issues yourself.
How many Attorneys can I appoint?
The Health and Welfare LPA enables you to appoint one or more attorneys to make
decisions about your medical care and welfare generally.
You are able to appoint up to four Attorneys, and four replacement Attorneys if you
wish.
Life-sustaining treatment
One of the most important issues to consider when appointing your Attorneys is
whether you give your Attorney the authority to give or refuse consent to life-sustaining
treatment.
If you decide to give your Attorneys the authority to give or refuse consent to
life-sustaining treatment, you will need to sign Option A. If you have prepared a
previous Advance Decision, this Advance Decision will not be valid if the Donor has
subsequently made a Health and Welfare LPA conferring authority to make decisions
concerning the same treatment covered by the Advance Decision.Carers Connected - April 2020 Page 13 If you do not wish to give your Attorneys that authority, you will sign Option B. You may not wish to give your Attorneys that authority as you may have strong views on life-sustaining treatment, and therefore you may wish to prepare an Advance Decision, which reflects your wishes. The medical practitioner in your care will then be required to follow your decision. The Attorney under a Health and Welfare LPA does not have the authority to authorise euthanasia or assist in the donor’s suicide, which remains a criminal offence. Capacity A donor must have capacity to prepare an LPA and the statutory test is set out in the Mental Capacity Act 2005. What is mental capacity? ‘Mental capacity’ is the ability to make a specific decision at the time that it needs to be made. A lack of mental capacity is when a mind or brain problem stops a person making a specific decision when they need to. Emily Gould – Trainee Legal Executive Emily joined Ashtons Legal in 2010 and joined the Lifetime Planning team in 2013. She is an Associate of the Chartered Institute of Legal Executives (ACILEx). Emily specialises in a wide range of private client work, including the preparation and registration of Lasting Powers of Attorney, registrations of Enduring Powers of Attorney, and Will drafting. Emily is a member of the local Bury St Edmunds Rotaract Club which supports local charities. She has done various career day talks with local schools about the different areas into law. Disclaimer: Please note that all solicitors can offer this service. Please check with your local solicitors.
Carers Connected - April 2020 Page 14
Family carer support groups
Local groups for you
Local groups are a great way to meet other family carers - a warm welcome awaits.
The majority of these groups are Independent Groups, self-run and managed, who are
partnered to Suffolk Family Carers to ensure information sharing is achieved and family carers
are supported. For further information about a specific group - please contact the facilitator of
that group, as listed below.
If you would like to talk about your caring role please call us on 01473 835477.
Bildeston Group Haverhill Group Wickham Market Group
Last Tuesday of each month 4th Thursday of each month 2nd & 4th Wednesday of each
1.30pm - 3.30pm 1pm - 3pm month
Bildeston Health Centre, High Street, Chestnut Room, Burton Centre, 10am - 1pm
IP7 7EX Camps Rd, CB9 8HB Royal British Legion Club, 12
Jo - 07711669386 Dallinghoo Rd, IP13 0RP
dwendell@btinternet.com Jacqui Berry - 01728 747451
Bury St Edmunds Group
1st Thursday of each month
1pm - 3pm Hadleigh Group Wickhambrook Group
Mount Farm Surgery, Lawson Place, 4th Tuesday of each month First Wednesday of each month
Bury St Edmunds, IP32 7EW 2pm - 3.30pm 1.30pm - 3.30pm
Maureen - 01284 762985 Hadleigh Pool & Leisure, Wickambrook Memorial Centre,
rghbourne@gmail.com Stonehouse Rd, Hadleigh, IP7 5BH Cemetery Rd, CB8 8XP
Jill Mason - 01473 823470 Gloria - 07581712421
Ruth - 01440 820631
Eye Group
1st Monday of each month Long Melford Group
1pm - 3pm 2nd Monday of each month Woodbridge Group
Michael Burke Well Being Centre, 10.30am - 12pm 3rd Tuesday of each month
at the back of Hartismere Hospital, NEW VENUE - Cherry Lane Garden 1.30pm - 3pm
Castleton Way, Eye IP23 7BH Centre, High St, Long Melford Framfield Medical Centre, Ipswich
Julia Shekleton - 07912 222295 CO10 9DH Rd, IP12 4FD
julia.shekleton@btinernet.com Diane Poulter - 01787 375833 Fiona Baker - 01394 384028
woodbridgefamilycarers@protonmail.com
Family Carers Trauma Needham Market Group
Support Group 2nd & 4th Tuesday of each month PLEASE NOTE:
1st Saturday of each month 10.30am - 12.30pm Groups are
10am - 1pm The Green Room, Community
Suffolk Family Carers, IP6 0AJ Centre, School Street, IP6 8BB CANCELLED/
This is an independent family carer peer
support group, sharing information and
Ursula Bailie - 01449 720759 POSTPONED due to
support to help manage the impact of trauma COVID-19. Please
and secondary trauma in the family. This Sudbury Group
group is open to family carers supporting
people affected by trauma and/or those family 2nd Tuesday of each month visit our website for
carers experiencing secondary trauma. 1.30pm - 3.30pm updates.
Lizzie Cross - 07818891344 Sudbury Community Health Centre,
lizziecross67@yahoo.co.uk Church Field Rd, CO10 2DZ
Chris Proffitt - 01787 374289
Felixstowe & Villages Group
2nd Monday of each month Stowmarket Group
1pm - 3pm 1st Thursday of each month
The Community Hub, Felixstowe 1.30pm - 3pm
Academy, Maidstone Rd, IP11 9EF Hillside Community Centre,
Dennis Weston - 01473 832591 Stowmarket, IP14 2BD
dennisweston.49@btinternet.com Liz - 07936380127Carers Connected - April 2020 Page 15
SAGES
Suffolk Family Carers, Suffolk Mind and Suffolk Libraries have been working in
partnership to develop a new website for SAGES. This will provide Suffolk Advice,
Guidance and Emotional Support to people and carers who are dealing with a
mental health concern or issue. There will be opportunities on the site to feedback
and let us know what you think as we value your comments.
Visit www.sagessuffolk.co.uk
Suffolk, advice, guidance and emotional Spring Dates 2020
support Bury St Edmunds Evening Group
Our SAGES team is here to help. SAGES is a FREE & The Oakes Barn, the Community Meeting Room,
confidential service for family carers, families & friends of St Andrews Street South, Bury St Edmunds
people with mental & emotional wellbeing needs. We aim IP33 3PH from 6pm to 8pm
to help you maintain your caring role & look after your Car Parking is FREE after 3pm
own wellbeing by providing information, advice, guidance Tuesday 28th April 2020
& emotional support. Tuesday 26th May 2020
Tuesday 30th June 2020
Tuesday 28th July 2020
One-to-one with a SAGES worker Tuesday 25th August 2020
Tuesday 29th September 2020
If you would like some emotional support, the team offers
Tuesday 27th October 2020
one-to-one support with a SAGES worker. This may be
Tuesday 24th November 2020
via the telephone or face to face.
Bury St Edmunds Day Group
The Oakes Barn, the Community Meeting Room,
Making Space sessions for mental health St Andrews Street South, Bury St Edmunds
family carers IP33 3PH from 1.30pm to 3.30pm
These sessions focus on the issues and needs of family Friday 17th April 2020
carers caring for someone with mental health/emotional Friday 15th May 2020
wellbeing need. They will provide an opportunity to
receive information, share ideas and experiences and Ipswich Day Group
meet other family carers who may be in a similar caring The Nave, Quay Place, St Mary at the Quay,
role. Key Street, Ipswich IP4 1BZ from 10.30am to
12.30pm
Currently there are groups in Bury St Edmunds, Ipswich, Tuesday 19th May 2020
Lowestoft and Stowmarket. If you would like to find out Tuesday 16th June 2020
more about these sessions please call us on
01473 835420 or email MH@suffolkfamilycarers.org Lowestoft Day Group
Coconut Loft, 8 Waterloo Road, Lowestoft,
NR33 0AA from 10.30am to 12.30pm
Are you a Mental Health Family Carer living in the Tuesday 14th April 2020
Sudbury Area? Tuesday 12th May 2020
Tuesday 9th June 2020
Would you like to meet others in a similar caring role?
If so, please contact the SAGES team on 01473 835420.
Stowmarket Day Group
Redwoods Hall & Kitchen, Red Gables, Ipswich Road, Stowmarket IP14 1BE from 2.15pm to 4.15pm
Wednesday 29th April 2020
Wednesday 27th May 2020
If you are a Mental Health family carer and are interested in attending please get in touch with us
to book a place.
PLEASE NOTE: Groups are CANCELLED/POSTPONED due to COVID-19.
Please visit our website for updates.Carers Connected - April 2020 Page 16
provided byCarers Connected - April 2020 Page 17
Substance misuse support
Are you affected by someone else’s drug or alcohol use?
Would you like information and support?
Our Substance Misuse team is here to help and support you!
Navigating the Road to Recovery
A five-session programme designed to give information and
support to those affected by someone else’s drug or
alcohol use. The workshops will focus on;
• Drug and alcohol use and effects
• The impact of substance misuse on family carers’ wellbeing
• Understanding recovery and support
• Communication
• Exploring ways to cope
• Caring for yourself
• Signposting to other agencies
These programmes are evaluated to have a positive impact on
family carers’ lives. We support people to explore difficult issues such
as controlling and enabling, manipulation, social isolation. It is also
a positive opportunity to meet others in a similar situation and
share viewpoints and discuss different strategies.
Family Drug/Alcohol
Support Sessions
We hold regular support sessions at Turning
Point Ipswich, Bury St. Edmunds and Lowestoft to
help guide you with the challenges of having a drug
or alcohol user in the family.
Come and talk to Natasha Straight our Family
Support Worker for;
• Basic information and advice
• Registration with Suffolk Family Carers
• Referral onto our Family Support
programme
• Signposting to other agencies
Please note these sessions need to be booked in advance.
To book a session or find out more about our service please contact Juanita Rampley on 01473 835411 or
email Subsmisuse@suffolkfamilycarers.orgCarers Connected - April 2020 Page 18
Family Drug/Alcohol Support Sessions
We are holding regular support sessions at Turning Point, to help guide you with
the challenges of having a drug or alcohol user in your family.
Bury St Edmunds
Turning Point Hub, 2 Looms Lane, Bury St Edmunds IP33 1HE
10am to 2.30pm
Thursday 9th April 2020
Thursday 30th April 2020
Thursday 21st May 2020
Thursday 11th June 2020
Thursday 2nd July 2020
Thursday 23rd July 2020
Thursday 13th August 2020
Ipswich
Turning Point Hub, Sanderson House, 17-19 Museum Street,
Ipswich IP1 1HE
10am to 3pm
Wednesday 22nd April 2020
Wednesday 13th May 2020
Wednesday 3rd June 2020
Wednesday 24th June 2020
Wednesday 15th July 2020
Wednesday 5th August 2020
Wednesday 26th August 2020
Lowestoft
Turning Point Hub, Woodbury House, Mill Road, Lowestoft NR33 0PP
10am to 2.30pm
Thursday 16th April 2020
Thursday 7th May 2020
Thursday 28th May 2020
Thursday 18th June 2020
Thursday 9th July 2020
Thursday 30th July 2020
Thursday 20th August 2020
PLEASE NOTE: Groups are CANCELLED/POSTPONED due to COVID-19.
Please visit our website for updates.
To book an appointment for the above dates, please call
01473 835411 or email
Subsmisuse@suffolkfamilycarers.orgCarers Connected - April 2020 Page 19
GP surgery drop-ins
Support in GP Surgeries
We are working in GP surgeries to support family carers.
Working in partnership with Suffolk GP surgeries, our family carer advisers are scheduled
to spend time in surgeries across the county. They are in the surgery once a month to help
people identify as family carers, provide information & guidance and raise awareness. You are
welcome to drop in. Please note: sometimes our Advisers may be in a quiet room talking to
another family carer, usually near the end of a session.
Area GP Surgery Day & Time
Aldeburgh Church Farm Surgery 4th Monday, 9.15am - 12pm
Bildeston Bildeston Surgery 4th Thursday, 9.30am - 12.30pm
Botesdale, Diss Botesdale Health Centre 1st Monday, 9am - 12pm
Bury St Edmunds Mount Farm Surgery 1st Thursday, 9am - 12pm
Bury St Edmunds Victoria Surgery 4th Wednesday, 9am - 12pm
Bury St Edmunds Guildhall & Barrow Surgery 4th Monday, 9am -12pm
Brandon Brandon Medical Centre 2nd Wednesday, 9am - 12pm
Brandon Forest Surgery 4th Tuesday, 9am - 12pm
Clare Guildhall Surgery 2nd Monday, 9am - 12pm
Eye Fressingfield Medical Centre 2nd Monday, 9am - 12pm
Framlingham Framlingham Medical Practice 1st Wednesday, 9am - 12pm
Felixstowe Haven Health Centre 3rd Monday, 9am - 12pm
Gt Cornard Cornard Surgery 3rd Thursday, 9am - 12pm
Hadleigh Health Centre 3rd Tuesday, 9am - 12pm
Haverhill Haverhill Family Practice 4th Thursday, 9am - 12pm
Haverhill Clements Surgery 3rd Monday, 9am - 12pm
Holbrook Holbrook Surgery 4th Tuesday, 3pm - 5pm
Ipswich Chesterfield Drive 1st Tuesday, 9am - 12pm
Ipswich Pinewood Surgery 1st Wednesday, 9am - 12pm
Ipswich Martlesham Heath Surgery 1st Thursday, 9.15am - 12.15pm
Ipswich Derby Road Surgery 1st Friday, 9am - 12pm
Ipswich Two Rivers Medical Centre 2nd Monday, 9am - 12pm
Ipswich Deben Road Surgery 1st Monday, 9am - 12pm
Ipswich The Birches Medical Centre 2nd Tuesday, 9am - 12pm
Ipswich Ravenswood Medical Practice 4th Monday, 9am - 12pm
Ixworth Ixworth Surgery 1st Wednesday, 9am - 12pm
Lakenheath Lakenheath Surgery 1st Wednesday, 9am - 12pm
Mildenhall Market Cross Surgery 1st Monday, 9am - 12pm
Continue to next page for more GP Drop-ins...Carers Connected - April 2020 Page 20
Area GP Surgery Day & Time
Newmarket Rookery Medical Centre 2nd Thursday, 9am - 12pm &
4th Monday, 9am - 12pm
Newmarket Orchard House Surgery 1st Thursday, 9am - 12pm
Needham Market Needham Market Country 3rd Tuesday, 9am - 12pm
Practice
Otley Otley (Debenham Grp) Surgery 2nd Tuesday, 9am - 12pm
Orford Orford (Peninsula Practices) 3rd Monday, 9.15am - 12.15pm
Surgery
Red Lodge Reynard Surgery 3rd Monday, 9am - 12pm
Saxmundham Saxmundham Health Practice 1st Thursday, 1pm - 3.30pm
Shotley Shotley Surgery 1st Thursday, 9am - 12pm
Sudbury, Lavenham Long Melford Practice 4th Wednesday, 9am - 12pm
Sudbury, Long Melford Long Melford Practice 2nd Tuesday, 9am - 12pm
Sudbury Glemsford Surgery 3rd Thursday, 9am - 12pm
Sudbury Hardwicke House Surgery 2nd Monday, 9am - 12pm
Sudbury Meadow Lane Surgery 1st Tuesday, 9am - 12pm
Sudbury Siam Surgery 3rd Tuesday, 9am - 12pm
Stanton Stanton Surgery 2nd Wednesday, 9am - 12pm
Stowmarket Stowhealth 3rd Wednesday, 9am - 12pm
Stowmarket Combs Ford Surgery 3rd Thursday, 9am - 12pm
Wickhambrook Wickhambrook Surgery 1st Tuesday, 9am - 12pm
Woolpit Woolpit Health Centre 3rd Tuesday, 9am - 12pm
Woodbridge Framfield House Surgery 2nd Wednesday, 9am - 12pm
Woodbridge Leiston Surgery 2nd Monday, 9am - 12pm
Woodbridge Wickham Market Medical 4th Wednesday, 9.15am - 12pm
Practice
PLEASE NOTE: GP Drop-ins are CANCELLED/POSTPONED due to
COVID-19. Please visit our website for updates.
New opportunity to make contact with us
We are delighted to report that the success of the partnership working in West Suffolk GP surgeries is already being mirrored in
Ipswich & East Suffolk practices. Our advisers are available on a monthly basis at an increasing list of practices, for you to chat to,
ask questions of, or discuss issues that you may have. We are usually available in the waiting room and are easily identified by our
Suffolk Family Carers banner, clothing and ID badges.
If you feel that a longer, private conversation would be beneficial, then a one-to-one appointment can be made at your preferred
venue (usually at the surgery or at home). Anyone at the practice can refer into our service as long as they have your permission,
or you can self-refer by using our Info Line (01473 835477). After that, our dedicated Administrator will make contact with you to
discuss how you would like to proceed.
A one-to-one appointment typically lasts about 1½ hours, but the timing is driven by you and your availability. One of our accredited
Health Coaches will listen to your situation and any issues that you face, and from that will work with you to develop a plan of action
designed to help make your caring role more sustainable. The help offered can take many forms, but often involves making
referrals to other support organisations, to Social Services, to programmes and workshops run by Suffolk Family Carers and of
course we will make onward referrals to other parts of our charity, such as the Young People’s services, Hospital or Mental Health
services. We will also discuss local financial, social, emotional or health-related activities or support that we have identified may
be of benefit to you. No actions are taken unless you agree to them, so you have control over where referrals are made and who
knows about them. An email or letter outlining any agreed actions/referrals taken or made can be sent if required, so you have a
handy list of who may be in touch with you, together with a ‘to do’ list that you can work through as and when you feel able. Part of
our partnership working involves sending a summary of the meeting to your GP, so that he/she knows what happened as a
consequence of our meeting.Carers Connected - April 2020 Page 21
Programmes and Workshops
We provide a range of programmes and workshops for you if you care for
someone. To see more information on these as well as up and coming dates,
please see our website for more information. All our programmes and workshops
are FREE to registered family carers and also provide a perfect opportunity for
you to be with others in a similar situation.
Further programmes and workshops for 2020 are currently being planned
in - we will have further information about them soon. Please have a look
on our website for updates.
https://suffolkfamilycarers.org/courses-by-sfc/
For more information on any of the programmes and workshops we
provide, please telephone us on 01473 835477 or email us at
hello@suffolkfamilycarers.org
We are also keen to hear from you about any programmes and
workshops you would like us to run on topics that you would find helpful in
your caring role. Please contact us on the details above with your ideas.Carers Connected - April 2020 Page 22 Donate If you would like to donate to us so we can support more family carers across Suffolk, please visit www.suffolkfamilycarers.org/donate-and-fundraise/ to find out ways to donate. Cheques If you prefer to send in a donation by post, please make your cheque payable to Suffolk Family Carers Limited and post it to: Marketing Team, Unit 8, Hill View Business Park, Claydon IP6 0AJ Direct into our bank If you would like to make a donation direct into our bank, please use the following details: Bank: Bank of Scotland Account Name: Suffolk Family Carers Ltd Sort code: 12-16-39 Account number: 06009876 Please send an email to finance@suffolkfamilycarers.org to let us know you have made the donation. Gift Aid If you are a tax payer and Gift Aid your donation, it means that for every £1 you give, HMRC will give Suffolk Family Carers an extra 25p. Please consider using Gift Aid. If you are able, please download a Gift Aid Declaration form and send it to us with your donation. We want to hear from you
Carers Connected - April 2020 Page 23
Get in touch with us
Postal Enquiries
Units 6, 8 & 9
Hill View Business Park
Old Ipswich Road
Claydon
Suffolk
IP6 0AJ
In Person Visits
Our Carers Space provides facilities for you to
drop in and meet with our staff to simply chat
and enjoy a coffee.
01473 835477
Information Hub
Mon: 9am - 5pm
Tues: 8am - 7.30pm
Wed: 8am - 5pm
Thurs: 8am - 5pm
Fri: 9am - 4.30pm
hello@suffolkfamilycarers.org
www.suffolkfamilycarers.org
Online Chat
Mon-Fri: 8am - 8pm
Sat-Sun: 9am - 1pm
Follow us on social media
Suffolk Family Carers @Suffolkcarers @Suffolkfamilycarers
Suffolk Family Carers Limited Registered Charity No.1069937
A company limited by guarantee in England No.3507600
Registered Office: Unit 8, Hill View Business Park, Claydon IP6 0AJYou can also read
