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Welcome Beyond a-to-b to Abellio www.abellio.de 1
2
› CONTENT
01. Greeting 5
02. Our Company 6
03. Our Networks 10
04. Our Quality 18
05. Our Employees 20
06. Our Services 23
07. Our Workshops 24
08. Our Vehicles 26
09. Our Commitment to Fair Competition 34
3
4
01. Greeting
› Dear reader,
Abellio has been an integral part of regional rail trans- Whether in North Rhine-Westphalia, in Lower Saxony, in
port in Germany for quite some time now. The com- Central Germany or even in Baden-Württemberg in the
pany quickly established a name for itself as a leader in near future: We offer our passengers exceptional quality
quality on the rails since its founding in 2004 in Essen. and our employees long-term job security. We serve our
Our aspiration is to continue to grow dynamically, so existing route network with a high level of service, hope
that more passengers across Germany can benefit from to acquire new services, create jobs and convince even
the Abellio brand of quality. more travellers of the benefits of regional rail transport.
Together with our partners, we strive to achieve our
Motivated employees, a first-class service and modern targets for the benefit of all our passengers, competing
rail vehicles form the three most fundamental points to in a fair market environment.
our resolute commitment to the Abellio strategy. Our
aim is to offer our passengers a new dimension of quality. Sincerely
We want our customers to feel safe and comfortable
on board our trains and arrive at their destination fully
relaxed and on time.
We hope to give you an insight into our company with
this brochure and say a very warm “Welcome to Abellio"!
Read more about our developmental background, find Stephan Krenz
out interesting facts about our individual route networks CEO
and get acquainted with Abellio as an employer. Abellio Germany
5
02. Our Company 6
02. Our Company
› Abellio is one of the leading private railway In Baden-Württemberg, Abellio is currently preparing to
transport companies in Germany. The company commence operations in the Stuttgart network / Neckar
is headquartered in Berlin and operates rail valley. Abellio will be transporting passengers between
networks throughout Germany. Abellio Rail NRW Tübingen, Pforzheim, Heidelberg and Mannheim from
GmbH is responsible for operations in Hagen, 2019.
Abellio Rail Mitteldeutschland GmbH in Halle,
Abellio Rail Baden-Württemberg GmbH in The WestfalenBahn was established in 2005. Abellio has
Stuttgart as well as WestfalenBahn GmbH in been the sole shareholder of the Bielefeld-based company
Bielefeld. since 2017. In the Emsland network WestfalenBahn links
the cities of Münster and Emden and connects Rheine,
Bielefeld, Hannover and Braunschweig in the Mittelland
network.
› Abellio in the regions
› Abellio in Europe
As Abellio Rail NRW, we operate regional rail trans-
port services across several rail lines throughout North Abellio GmbH is the German subsidiary of the Dutch
Rhine-Westphalia, including the Emscher-Ruhrtal net- Abellio Transport Holding B.V., which operates as a pri-
work with Bochum, Wanne-Eickel and Gelsenkirchen as vate provider of rail and bus services in the Netherlands,
well as in the Ruhr-Sieg network between Essen, Hagen, Great Britain as well as Germany, ensuring mobility for
Iserlohn and Siegen. We have also been running the millions of passengers. With around 13,000 employees,
“Der Müngstener” route steeped in tradition since De- the Abellio Group ensures that more than 1.2 million
cember 2013, running over Germany’s highest railway passengers safely reach their destinations every day.
bridge through the towns of Wuppertal, Remscheid and In doing so, Abellio focuses on customer-oriented
Solingen. Since taking up operations in the Lower Rhine services, modern safety standards and satisfied employ-
network, Abellio has been travelling across the border ees. Our parent company, Nederlandse Spoorwegen,
to the Netherlands since 2017, connecting Arnhem with guarantees our stability and long-term planning.
the federal state capital of Düsseldorf. Abellio will be
responsible for fulfilling the "Rhine-Ruhr-Express" major
mobility project from 2018 and, with the acquisition of
the largest batch of the Rhine-Ruhr S-Bahn from 2019,
it will become the most important transport company
for commuters living in that area.
Abellio Rail Mitteldeutschland GmbH has been ensur-
ing mobility for those travelling between Kassel, Halle
(Saale), Leipzig, Eisenach, Gotha, Erfurt, Weimar and
Saalfeld on the Saale-Thuringia-Südharz electric network
since 2015. We will also commence passenger oper-
ations on the Saxony-Anhalt diesel network between
Harz and Elbe and on to Berlin from 2018.
At a glance:
Key figures for Abellio in Germany
2018 2021
• 22 lines • 49 lines
• 2.535 km total length of line network • 5.437 km total length of line network
• 23.1 million train-kilometres/year • 52.5 million train-kilometres/year
• 113 trains • 275 trains
• 47,2 million passengers/year • 102,2 million passengers/year
7
02. Our Company
2004 2005
Founding of Founding of
Abellio GmbH Abellio Rail
in Essen NRW GmbH
› Abellio – a success story
2011
The Federal Court of Justice 2010 2010
Addition of the Completion of the
delivers a groundbreaking
S 7 "Der Müngstener" Workshop in Hagen
ruling on procurement law
("Abellio ruling")
2012 2012 2013
Founding of 2013
Addition of the Addition of the
Abellio Rail Start of operations
Saale-Thuringia- Lower Rhine network
Mitteldeutschland GmbH of the S 7
Südharz network
Rhine-Ruhr-Express
2015 2015 2015
Addition of the Addition of the
Start of operations on
Saxony-Anhalt Rhine-Ruhr-Express
the Saale-Thuringia-
diesel network (RE 1 / RE 11)
Südharz network
2016
Addition of the
Stuttgart network /
Neckar valley
2016 2017
2016
Addition of the Opening of the
Start of operations on
Rhine-Ruhr S-Bahn Duisburg depot
Lower Rhine network
(lot B)
8
02. Our Company
2020
Start of operations
of the RE 1 (RRX)
2005
Start of operations on
the Emscher-Ruhrtal
network
› We continue to grow dynamically
Abellio has been present in Germany since 2004.
The company was able to develop into one of the
2007 leading private providers of regional rail trans-
Start of operations port with the highest quality requirements
on the Ruhr-Sieg within a very short time. And Abellio will 2019
network continue to grow in the years ahead: Start of operations
on the Rhine-Ruhr
In North Rhine-Westphalia, Abellio will be
S-Bahn
responsible for Rhine-Ruhr-Express services
from 2018 and will be running services on the
Rhine-Ruhr S-Bahn from 2019.
Abellio is significantly expanding its presence in central
Germany, since the company’s trains will not only run
in the Saale-Thuringia-Südharz electric network, but
also in the Saxony-Anhalt diesel network from 2018.
Thousands of passengers will then be able to travel with
us in Harz and Börde as well as between the major cities
2013 of Erfurt, Magdeburg, Potsdam and Berlin.
Acquisition of ABRM
administrative headquarters
in Central Germany
Last but not least, we will also present passegers
in Baden-Württemberg with an enhancement
in rail travel quality. Abellio will operate the
Stuttgart network from 2019 and will set 2019
Start of operations on
new quality standards on the tracks between the Stuttgart network /
Tübingen and Mannheim along the Neckar Neckar valley
2014
valley.
Start of construction
of the Sangerhausen
depot
2015
Relocation of the 2018
corporate headquarters Start of operation
to Berlin of the
RE 11 (RRX)
2018
Start of operation
on the Saxony-Anhalt
diesel network
2017 2017
Start of cross-border Abellio becomes
services to Arnhem (NL) sole shareholder of
WestfalenBahn
9
03. Our Networks
› Abellio Rail NRW • Emscher-Ruhrtal network (since 2005)
Abellio Rail NRW GmbH is a North Rhine-Westphalian - Line RB 46: Bochum – Wanne-Eickel – Gelsenkirchen
railway operating company and subsidiary of the Ger- - 16 km line length with 6 stations
man company Abellio GmbH with lines in the Lower - 400,000 train-kilometres/year
Rhine network (Mönchengladbach – Düsseldorf –
- 22,200 train journeys/year
Wesel – Bocholt – Arnhem), in the Ruhr-Sieg network
(Essen – Hagen – Iserlohn – Siegen), in the Emscher-Ruhr - 2 two-part diesel-driven “Coradia LINT” trains by Alstom
network (Bochum – Gelsenkirchen) and the S 7 (Solingen –
Remscheid – Wuppertal). The initial operation of the • Ruhr-Sieg network (since 2005 / 2007)
Rhine-Ruhr-Express (RRX) with lines RE 11 and RE 1 and - Lines RE 16, RB 40 and RB 91
a capacity of approx. 6.2 million train-kilometres per
Essen – Hagen – Iserlohn/Siegen
year will successively follow starting December 2018.
The routes of the lines S 2, S 3, S 9, RB 32, RB 40 and - 312 km line length with 27 stations
RE 49 of the Rhine-Ruhr S-Bahn will expand the com- - approx. 3.7 million train-kilometres/year
pany's service portfolio with an additional 7.1 million - approx. 60,000 train journeys/year
train-kilometres per year from the end of 2019. This will - approx. 8.5 million passengers/year
result in a total capacity of over 20 million train-kilo-
- 17 two or three-part “FLIRT” electrical multiple units
metres per year starting in 2020. Abellio will therefore
by Stadler
set the pace for millions of commuters in the Ruhr area.
Rainer Blüm
Chairman of the Board
Abellio Rail NRW GmbH
“Abellio Rail NRW is well-known and commitment each and every day. We can also
in North Rhine-Westphalia as a thank them for helping us to achieve a promising future
leader in quality, living up to all with impressive growth through until 2020. We are
our expectations. Our excellent performance in the quality part of an inspiring mobility project in the state with the
reports of the NWL and VRR client bodies since 2014 is Rhine-Ruhr-Express, to which all eyes are turned. We are
the best proof of this. Above all, we owe a great deal of highly motivated and will do everything in our power to
gratitude to our colleagues for this, who are dedicated maintain the trust placed in us and our excellent reputa-
to helping our passengers on the railways with passion tion on the railways in the coming years.”
1003. Our Networks
NIEDERLANDE
Arnhem
NRW
Zevenaar
Emmerich Bocholt
Haltern
am See
RE19 Hamminkeln
RE19
RB32
Marl Hamm Soest Lippstadt Paderborn
Gladbeck S9 Recklinghausen
Wesel S9 RE11 Altenbeken
Dinslaken Bottrop S2 RE11
Herne
RE49 RB32
Gelsenkirchen RE1
Oberhausen S2 RB46
Duisburg Essen RE11
Warburg Hofgeismar
RE1
RE16
Dortmund
RB40
Mül- Bochum Hagen RE11
RE19
heim S3
Krefeld (Ruhr)
RE49
Hattingen Kassel
RE1
RB35
Düsseldorf Wuppertal RB91
RE16 Iserlohn
S9
Flughafen Letmathe
Düsseldorf
HESSEN
Mönchengladbach Lennestadt-
S7 Meggen
Solingen Remscheid
Leverkusen RB91
RE16
Köln
Siegen
Aachen Düren
RE1
• “Der Müngstener” • Rhine-Ruhr-Express
(since 2013) (starting December 2018 / June 2020)
- Line S 7: - Line RE 11 and RE 1:
Wuppertal – Remscheid – Solingen Aachen – Hamm / Düsseldorf – Kassel
- 60 km line length with 16 stations - 511 km line length with 38 stations
- 1.5 million train-kilometres/year - 6.2 million train-kilometres/year
- 37,000 train journeys/year - 34,000 train journeys/year
- approx. 4.75 million passengers/year - 29 electrical “Desiro HC” trains (Siemens)
- 9 two-part diesel-driven “Coradia LINT” trains
by Alstom
RHEINLAND- • Rhine-Ruhr S-Bahn (from December 2019)
• Lower Rhine network
(since 2016) PFALZ - Lines RB 32, RB 40, RE 49, S 2, S 3, S 9
- 399 km line length with 90 stations
- 7.1 million train-kilometres/year
- Lines RE 19, RB 32 and RB 35:
Düsseldorf – Mönchengladbach – Duisburg – - 133,650 train journeys/year
Wesel – Arnhem - 29 “FLIRT³” electrical multiple units by Stadler
- 221 km line length with 36 stations
- 2.6 million train-kilometres/year • Ruhr-Sieg network II (starting in December 2019)
- 35,300 train journeys/year - Line RE 16 and RB 91: Essen – Hagen – Iserlohn – Siegen
Mannheim
Eberbach
- 7.4 million passengers/year - Line RB 46: Bochum – Wanne-Eickel – Gelsenkirchen
SAARLAND
- 21 five-part electrical multiple units „FLIRT3“
by Stadler and a diesel-driven “Coradia LINT“ train
- 283 km line length with 31 stations
- 3.4 million train-kilometres/year
Heidelberg
RE
Adel
O
by Alstom Mosbach
- 50,000 train journeys/year RE
Möckmühl
Wiesloch-electrical railcars (Stadler)
- 17 two- or three-part “FLIRT”
Walldorf
and a diesel-driven “Coradia LINT” trains (Alstom) Bad Friedrichshall
Sinsheim
RB
11 Öhring
Heilbronn
RE
Bruchsal Bretten RB03. Our Networks
› Abellio Rail Mitteldeutschland
Abellio Rail Mitteldeutschland has been operating in Leipzig to Erfurt and Saalfeld. With administrative head-
the Saale-Thuringia-Südharz electronic network since quarters in Halle and a newly constructed workshop in
2015, covering eleven lines with a line lenght of 1,298 Sangerhausen, Abellio is strongly represented in central
kilometres, accumulating a traffic volume of 9.5 million Germany and will continue to grow further since from
train-kilometres/year. The connections extend from Halle December 2018, Abellio will also operate the Saxony-
(Saale) to Erfurt, Eisenach and Kassel as well as from Anhalt diesel network.
Carmen Maria Parrino
Chairwoman of the Board
Abellio Rail Mitteldeutschland GmbH
“As the rail company covering mobility with a feel-good factor. We consider ourselves
central Germany, we offer our an attractive employer (in the region) and work as a
passengers reliable and modern team with a high degree of personal responsibility."
12VORPOMMERN
HAMBURG
03. Our Networks
SACHSEN-
ANHALT Stendal
BERLIN Berlin
Gardelegen Ostbahnhof
RB13
Wolfsburg RE11a
Oebisfelde RB36 Genthin Potsdam
RE6 Haldensleben
BRANDENBURG
Burg
Magdeburg
Oschersleben
RB43
Schönebeck
(Elbe)
Goslar RB41
RB48
NIEDER-
RE10
Halberstadt
RE21 Calbe
RE4 RE31
SACHSEN
Wernigerode RE11 RE24 Staßfurt Bernburg Köthen Dessau
RB44 RB50
Blankenburg Quedlinburg Güsten
Thale Aschers- Könnern
leben
Sanders-
RE4 RE47
leben
Sanger- Lutherstadt Halle
Leinefelde Nordhausen hausen Eisleben (Saale)
RB51
RE9
Hann. RE19 RE19
RB75
Münden
Heilbad Wolkrams- Leipzig
Heiligenstadt hausen Merseburg
Kassel RE9 Artern
SACHSEN
RB77
Großkorbetha Markranstädt
Eichenberg Wangen
RB59 (Unstrut)
Weißenfels
RE10 Freyburg (Unstrut) Naumburg Ost
Naumburg (Saale)
18
HESSEN
20
RE
Großheringen
RB
Sömmerda
17
RE
16
Apolda
RE
RB24
Eisenach Gotha Weimar Jena
RB20
Erfurt RE15
THÜRINGEN Saalfeld ( Saale )
• Saale-Thuringia-Südharz network (since 2015) • Saxony-Anhalt diesel network (from December 2018)
- 11 lines (RE 9, RE 16, RE 17, RE 18, RE 19, SE 15, - 16 lines (RE 4, RE 6, RE 10, RE 11, RE 21,
RB 20, RB 24, RB 51, RB 59, RB 75) RE 24, RE 31, RB 43, RB 35, RB 36, RB 41, RB 44,
- 1,298 km line length RB 47, RB 48, RB 50, RB 77)
- 9.5 million train-kilometres/year - 1,422 km line length with 140 stations
- 8.5 million passengers/year - 9 million train-kilometres/year
- 35 electrical multiple units of the Talent 2 variant - 2.5 million passengers/year
by Bombardier - 54 diesel-driven “Coradia LINT” 41 trains by Alstom
13
bach
Osterburken14
Oschersleben
RE70
Herford RB43
RB65
RE
RB66 RB61
Goslar
NRW Bielefeld
RE72
RE21
RE4 RE31
Halbersta
03. Our Networks
Wernigerode RE11 RE24
Bocholt Münster
Haltern
am See Blankenburg Quedlinburg
Hamminkeln
Marl Hamm Soest Lippstadt Paderborn Asch
adbeck S9 Recklinghausen Thale
S9 RE11 Altenbeken le
ottrop S2 RE11
Herne
RB32
Gelsenkirchen RE1
S2 RB46
Sanger-
Leinefelde Nordhausen hausen
Essen
RE1
RB40
RE11
RE16
› Abellio
Dortmund Rail Baden-Württemberg Warburg Hofgeismar
RB51
RE9
Bochum Hagen RE11 Hann. RE19
m Münden
S3
Abellio Rail Baden-Württemberg GmbH will operate Heilbad
Württemberg will be the ninth German Wolkrams-
state in which
r) Heiligenstadt hausen
Hattingen Kassel Artern
49
Wuppertal along the RB91
Neckar
RE16
valley as part of the Stuttgart network
Iserlohn our aspiring rail company will begin operations.
RE9
S9
Letmathe
from 2019. We will traverse 7.3 million train kilometres Eichenberg
RB59
per year along the 615 km line network with 98 stations. We look forward to welcoming millions of new passengers
Lennestadt- RE10 Fre
S7 Meggen on board our brand-new trains in Baden-Württemberg!
olingen Remscheid Around 250 new colleagues will join the Abellio team Sömmerda Gro
RB91
in Baden-Württemberg and 52 trains of the Talent 2 • Stuttgart network / Neckar valley (from June 2019)
variant by manufacturer
RE16 Bombardier will be put into - Lines: Apolda
ln
operation in Germany’s South
Siegen West. Eisenach Gotha Weimar
• Stuttgart – Mühlacker – Pforzheim/Bruchsal –
RB20
Heidelberg (starting in June 2019)
Passengers in Baden-Württemberg will be able to Erfurt
HESSEN
• Stuttgart – Heilbronn – Mannheim/Osterburken
benefit from the quality standards of Abellio in the
(starting in December 2019)
future. We will work hard to implement the quality
leadership on the rails between Tübingen and Mann-
• Stuttgart – Tübingen (starting in June 2020)
- 615 km line network with 98 stations
THÜRINGEN
heim already seen in other German states. Baden-
- 7.3 million train-kilometres/year
- 52 E Talent 2 electrical multiple units by Bombardier
Dr. Roman Müller
Chairman of the Board
Abellio Rail Baden-Württemberg GmbH
EINLAND- “Abellio comes to Baden-
Württemberg. This entails more
the Stuttgart network / Neckar valley from June 2019.
The service quality, for which Abellio has already been
ALZ services, more comfort and more reliability for our
future passengers. Motivated employees in brand-
distinguished by multiple awards, will also impress our
passengers in Baden-Wurttemberg. Our entire team is
new, comfortable trains will make rail travel a pleasure working hard to make this a reality.”
again when Abellio starts operations on the lines in
Mannheim
Eberbach
AARLAND Heidelberg
RE
Osterburken
Adelsheim
Mosbach
RE
Möckmühl
Wiesloch-
Walldorf
RB
Sinsheim
Bad Friedrichshall
BA
Heilbronn Öhringen-Cappel
RE
Bruchsal Bretten RB
Wilferdingen- Vaihingen
Singen
RB Bietigheim-Bissingen
RB
Mühlacker
Ludwigsburg
Pforzheim
Stuttgart-
Stuttgart Bad Cannstatt
RE
Bad Wildbad IRE
Esslingen
BADEN-
RE
WÜRTTEMBERG Tübingen Reutlingen
1503. Our Networks
› WestfalenBahn
WestfalenBahn GmbH was founded by Abellio and • Ems- and Mittelland network (since 2015)
three municipal partners in 2005. Abellio has been the
sole shareholder since 2017. - RE 15, RE 60 and RE 70
- 628 km line length with 58 stations
The railway company, with its headquarters in Bielefeld, - 20.0 million passengers/year
connects the cities of Helmstedt, Braunschweig and
- 5.86 million train-kilometres/year
Hanover with Bielefeld and Rheine on the Emsland and
Mittelland express lines. There is also a direct connec- - 15 four-part electrical multiple units “FLIRT3” and
tion to Emden (Außenhafen) via Meppen and Leer from 13 six-part “KISS” double-decker multiple units
Münster in North Rhine-Westphalia. by Stadler
Thomas Kopp
CEO
WestfalenBahn GmbH
"The WestfalenBahn’s motto is: hensive customer support and advice as well as punctu-
'simply efficient travel'. We there- ality and reliability throughout our route network. The
fore offer you modern, safe vehi- focus of our daily work lies solely in fulfilling the high
cles and well-trained employees. quality and service expectations of our customers, both
In addition, we provide compre- now and in the future."
16HAMBURG
Emden
RE15
Leer
BREMEN
NIEDER-
Meppen
SACHSEN
RE15
Rheine Osnabrück Kirchlengern Löhne Minden (Westf) Hannover Braunschweig Helmstedt
RE60 RE60
RE70
RE70
Bielefeld
Münster
NRW
HESSEN
THÜRINGEN
HEINLAND-
ALZ 1704. Our Quality
› True to our slogan “Beyond a-to-b”, our passengers Our quality standards
should arrive at their destination safely, on-time
and relaxed. This is the principle we follow each › We provide convenient information relevant for
and every day. The motivation of all employees passengers, in a transparent and timely manner.
at Abellio is to offer an excellent level of quality
every day. › We are reliable and do our very best to achieve the
maximum punctuality of our trains.
We offer our passengers a service which goes beyond the
pure operation of passenger trains and the transport of › Our personnel are competent, motivated and
passengers: our goal is to improve the travel experience customer-oriented.
of our customers and the quality of life in each of the
regions. We focus our attention on the interaction of › Our modern trains with spacious passenger areas are
motivated personnel, the highest safety standards, the state-of-the-art and enable comfortable and fully
latest technology and a comprehensive service. accessible travel.
We want our passengers to feel comfortable. Constant › We reliably ensure the safety of our passengers with
friendliness, cleanliness and attention to detail form an a certified safety management system, our own regional
integral part of our philosophy. We know: Everyone has workshops and regular further training of our employees.
different needs. Therefore, we try to meet the individual
needs of our passengers. We actively seek interaction › We offer an outstanding service with a comprehensive
and take the requirements of our passengers very range of extras, such as regional customer centres,
seriously. toll-free hotline and generous refund arrangements.
Special service provider PTS GmbH ensures
cleanliness and safety on the trains
PTS GmbH has been a subsidiary of Abellio GmbH since company's own service provider PTS cleans the entire
2004 and operates at 14 locations across Germany as system infrastructure professionally and with cutting
a specialist service provider for the entire rail passenger edge cleaning technology. Of course, this also includes
transport sector. Numerous municipal and private trans- the quick and professional removal of graffiti. In addi-
port companies in the regions of North Rhine-West- tion, the employees ensure safety in and around train
phalia, Hesse, Baden-Württemberg, Rhineland-Palati- stations and vehicles. They monitor stations, secure
nate and Saxony-Anhalt already rely on the experience depots and provide assistance to the passengers on site.
and quality of PTS. With cutting-edge technology, many years of expertise
in the fields of alarm activation and video monitoring,
The 300 employees are responsible for making sure that as well as in the implementation of classic surveillance
the trains are thoroughly and reliably cleaned. Customer services and the provision of security guards, PTS can
centres, operating facilities or railway stations – the ensure that property is secured.
18Our service strategy is successful: Regular quality reports cated Abellio second place in the VRR region. Abellio is the
prove that Abellio constantly achieves "good" to "very leader in the categories of passenger information, seating,
good" results in different rankings covering the categories punctuality and train attendants.
of punctuality, cleanliness, service and customer satisfaction
and takes top positions in the overall ranking. The excellent performance achieved by Abellio in the quality
tests undertaken by different transport associations, the ITF
The Regional Transport Association of Westphalia-Lippe NRW Competence Centre (KCITF) and FOCUSMONEY, is
(NWL) once again honoured Abellio with the Golden the reward for all our efforts and motivation. We will not
Medal for Quality Leadership in 2017. Abellio was able to cease to continue offering our customers outstanding quali-
successfully defend the victory achieved in the NWL quality ty and to continuously improve upon our service portfolio.
ranking as a result. For the fourth time in a row, Abellio
was the leader in the three categories: punctuality of arrival, In 2016 and 2017, Abellio employees took first place in the
provision of services and condition of vehicles. Abellio even prestigious “Eisenbahner mit Herz” [Big-hearted Rail Em-
received top marks across all categories in the 2017 quality ployee] competition for their prudent and customer-oriented
rankings of the Rhine Ruhr Public Transport Authority (VRR). actions.
Punctual journeys, good condition of the vehicles and
exceptional service were the decisive factors among our cus- Our ‘Big-hearted Rail Employees’ and all our colleagues are
tomers according to the VRR report. Overall, the passengers committed day after day to ensuring that travelling with
evaluated their total satisfaction as “Very good” and allo- Abellio is more than just getting from A to B.
1905. Our Employees
› It is our aim to offer our passengers a first-class
service each and every day. In doing so, we concen-
We live the Abellio Way
trate on well-trained and motivated personnel.
The four core values of the “AbellioWay” form the
We consider satisfied employees a fundamental factor basis for us and describe how we work together.
for outstanding services and contented customers. Our For our customers and other interested parties, they
fair working conditions contribute to a high level of constitute the framework of what they can expect to
employee satisfaction, which goes hand-in-hand with achieve by cooperating with us.
a high standard of operating performance. Our annual
employee surveys confirm: The atmosphere in the Abellio › Being professional for us means taking respon-
teams is good. The employees are behind the values sibility and giving everything we can for a smoothly
that Abellio embodies. Four out of five employees would functioning system.
recommend the company as an excellent employer.
› The fact that we are proactive is especially reflected
As a responsible employer, we understand the impor- in our forward thinking, innovative approaches that
tance of the safety and health protection of our em- invite collaboration.
ployees. This also includes reintegration after long-term
illnesses and support with post-traumatic stress disorders. › To us, being authentic means a respectful and
open approach as well as straightforwardness of
We offer attractive apprenticeships for school leavers and words and actions.
graduates. Workers with industry experience are just as
important to us as those seeking a career change. We › We look beyond first impressions and support
support job seekers with qualification opportunities. diversity. Therein lies our understanding and
forward approach to holistic orientation.
2021
22
06. Our Services
› On the fast track with Abellio › Become a part of the Abellio team
Abellio is growing: We will take up operations in the We focus on the regions in which we serve when
Saxony-Anhalt diesel network, in the Stuttgart network recruiting personnel. In doing so we want to recruit
as well as with the Rhine-Ruhr-Express and Rhine-Ruhr experienced specialists from previous operators and
S-Bahn in the coming years. We therefore require com- train non-specialist lateral entrants to a qualified level.
petent and committed employees not just for our new The collective industrial trade agreement valid across
routes, but for existing networks too. The current plan Germany and concluded together with other major rail
foresees more than 800 new jobs in the years ahead. transport companies and the Eisenbahn- und Verkehrs-
gewerkschaft (EVG) [German Railway and Transport
Union] contains an in-house collective agreement
including framework and collective wage agreement.
We have also concluded a Group framework collective
agreement as well as in-house collective agreements
with the Gewerkschaft Deutscher Lokomotivführer
["German Train Drivers' Union"] (GDL). Our trainees can
also expect a training wage agreement and – for later
on – a company pension scheme.
Yet, Abellio is not only the perfect choice for experi-
enced colleagues. Abellio is also one of the best employ-
ers for young career starters in Germany.
Abellio has already been awarded the “ABSOLVENTA”
seal for fair and career-promoting trainee programs
many times. Abellio Rail NRW has once again been
recognized by mobifair Zertifizierungs- und Beratungs-
GmbH for compliance with fair working conditions and
exemplary pay and social standards.
› Building blocks for the highest
employee satisfaction:
› Collective trade agreements › Workplace related health protection
• Industry collective agreement SPNV and in-house • Regular occupational health examinations
collective agreements with the Eisenbahn-Verkehrs- • Suitability examinations and preventive health
gewerkschaft EVG check-ups, preventive vaccinations
• Group framework collective agreement as well as • Reintegration measures and support programs
in-house collective agreements with the Gewerk-
schaft Deutscher Lokomotivführer GDL › Safety at the workplace
• Collective trade agreements for training and
company pension scheme • Safety and Health at Work Commission
• Specialists for occupational safety and
› Training and further development safety officers
• First aiders and fire safety officers
• Chamber of Industry and Commerce training
company railway worker in operational service,
› Certifications
mechatronics technician as well as transport service
merchant • mobifair – social certificate
• Qualification measures for job • “ABSOLVENTA” seal for a fair and
seekers and older employees career-promoting trainee program
• Regular further training and • Certified energy management system
experience exchanges in accordance with ISO 50001:2011
2307. Our Workshops
› The safety of our passengers on board our modern, on the Ruhr-Sieg network, the premises was sold to
comfortable railcars is the number one priority Abellio Rail NRW, which built an ultra-modern servicing
for us. Our trains are maintained by our qualified centre in it’s place. Since then, a vehicle exterior clean-
personnel in our very own rail depots in Duisburg ing facility with wash water treatment facility, a mobile
and in Hagen (North Rhine-Westphalia) as well lifting system to raise trains and a roof working struc-
as Sangerhausen (Saxony-Anhalt). We are also ture have become an indispensable part of the Abellio
currently building an additional state-of-the-art workshop. The workshop building leaves nothing to be
rail depot in Pforzheim (Baden-Württemberg). The desired in terms of technology, equipment and infra-
WestfalenBahn maintains its trains in Minden and structure.
Rheine.
› Sangerhausen depot › Duisburg depot
The area immediately adjacent to Sangerhausen station A two-track combined servicing and washing hall with a
is the technical heart of Abellio Rail Mitteldeutschland. total length of 105 metres has been built at the Abellio
The site was deliberately chosen because the town is site in Duisburg near the main railway station, covering
situated in the middle of the Saale-Thuringia-Südharz an area of 5,000 square metres. A three-floor adminis-
network, thus reducing the distance covered to all trative and social wing, as well as a high-bay warehouse
points on the route. The ultra-modern maintenance construction, has been built alongside. Twenty-one
workshop facilitates all kinds of maintenance and repair electrical multiple units for the Lower Rhine network will
work, from the roof to the train interior through to be serviced there.
work on the vehicle floor. External cleaning facilities
and parking areas for trains are found to the east of
the two-part facility, which Abellio built in the years
› Pforzheim depot
2014/2015. The western side accommodates the 120m
Abellio is building a new railway depot for the Stutt-
long workshop hall.
gart network in Pforzheim. Our trains for the Stuttgart
network / Neckar valley will be serviced in the modern
› Hagen depot new workshop. Abellio is building on the long-standing
rail tradition at this location by deciding to construct the
The present operational premises of Abellio Rail NRW in new building here, including the workshop hall with
Hagen-Eckesey has been used for railway operations for lifting equipment, roof working structure, storage areas
over 100 years. In the run up to the start of operation and railway sidings.
2407. Our Workshops
› Rheine depot
WestfalenBahn GmbH has had a workshop in Rheine
since 2007. The facility has everything that is necessary
to repair and maintain the vehicles. An elevated track
with side working pits facilitates easy maintenance of
the vehicles and regular brake inspections on the under-
side of the vehicle body. The second hall track has a to-
tal of twelve lifting jacks with which the vehicles, which
may be up to 90 metres long, can be raised completely.
A fixed roof working structure covering the entire 90
metres facilitates maintenance work on the vehicle roof.
This enables important vehicle components such as
transformers, air conditioning systems and air compres-
sors to be reached. An external washing system ensures
that the exteriors of the vehicles are kept clean. The
washing water is collected and has a 95 percent reuse
factor.
› Minden depot
The Minden depot, which was opened in 2015, is the
maintenance location for WestfalenBahn's KISS railcars.
With a total length of 173 metres and two mainte-
nance tracks, the depot offers optimum conditions for
the maintenance of the 156-metre-long double-decker
trains. An existing warehouse from the 1980s was
integrated into the new hall. An office and social wing
incl. training rooms for drivers and customer advisors is
situated next to the workshop.
2508. Our Vehicles
Abellio only uses trains that meet the modern comfort and FLIRT (Stadler) vehicles are currently being used on
and technological standards. We place particularly high our routes in North Rhine-Westphalia. In central Germa-
importance on safety and the greatest possible mobility ny, we use the brand new Talent 2 (Bombardier) railcars,
26
through disabled-friendly travel. Coradia LINT (Alstom) which we will also operate in Baden-Württemberg.08. Our Vehicles
› Bombardier TALENT 2
Abellio has 35 "Talent 2" trains in operation within the Talbot light suburban motor-coach) is accessed on
Saale-Thuringia-Südharz network. These were platform level via gap bridging / step. Wheelchairs use a
produced by the rail vehicle manufacturer Bombardier. mobile ramp if access is not at platform level. Access to
All vehicles are air-conditioned and feature comforta- the toilets is at ground level.
ble seats with spacious legroom. There are innovative
lounges for groups, power outlets at the seats and The first Abellio Talent 2 in the STS network was given the
signal amplifiers for mobile phones. Ticket machines name "Wartburg". A second train carries the name of
and screens with the current schedule and connection the reformers Martin Luther and Thomas Müntzer through
times also feature on board. The Talent (abbreviation of: central Germany. Abellio will also implement modern
“Talbot leichter Nahverkehrstriebwagen”, in English: Talent 2 trains into the Stuttgart network from 2019.
• Comfortable seating • Information monitors with displays of timetable
• Disabled access from the majority of schedule and connections, partly with actual values
platforms (depending on the platform height), (current, dynamic passenger information)
access via a mobile ramp to other access points • Ticket machines in all vehicles
• Easily accessible toilet for the disabled in all vehicles • Mobile signal amplifiers in individual
• Space for wheelchairs, prams and bikes carriage sections
• Air conditioning in all vehicles • Video surveillance and air conditioning in
all vehicles
• On-board power sockets
Technical data
Talent 2 EMU 3 Talent 2 EMU 5 Talent 2 EMU 3 Talent 2 EMU 5
(STS network) (STS network) (Stuttgart network) (Stuttgart network)
Number 20 15 26 26
Length 56,200 mm 88,400 mm 56,200 mm 88,400 mm
Width 2,926 mm 2,926 mm 2,926 mm 2,926 mm
Access height 600 mm 600 mm 600 mm 600 mm
Drive capacity 2,020 kW 3,030 kW 2,020 kW 3,030 kW
Top speed 160 km/h 160 km/h 160 km/h 160 km/h
Number of seats 135 225 163 273
2728
08. Our Vehicles
› Alstom Coradia LINT
The diesel rail cars in the silver-black-red Abellio design 2005 and on the S 7 between Wuppertal and Solin-
set new standards in terms of comfort and dynamics. gen since 2013. In addition, the vehicle is currently
The Coradia LINT 41 by Alstom consists of two carriage also being used on the RB 32 line in the Lower Rhine
segments, which are supported on a Jacobs bogie in the network. Fifty-four additional Coradia LINT will also
middle of the train. The LINT (abbreviation of: “Leichte start operations from December 2018 - namely in the
Innovative Nahverkehrstriebwagen” in English: light Saxony-Anhalt diesel network. The LINT vehicles on the
innovative suburban motor-coach) has been in operation RB 46 are named after the cities of Bochum, Herne and
on the Bochum – Gelsenkirchen line since December Gelsenkirchen.
• Bright, friendly passenger areas • Audible and visual stop information
• Air conditioning • Wheelchair ramp
• Video recording in the vehicles • Emergency call device
• Emergency intercoms • Disabled-friendly vehicle design, especially
• Spacious multifunctional compartments the toilet facilities
• 130/110 seating places • Toilets equipped with changing table
• Nine or twelve bike storage spaces
Technical data
LINT 41 LINT 41 LINT 41
(RB 46 and RB 32) (S 7) (DISA)
Number 3 9 54
Length 41,810 mm 42,170 mm 42,170 mm
Width 2,750 mm 2,750 mm 2,750 mm
Access height 780 mm 800 mm 630 mm
Drive capacity 2 x 315kW 2 x 390 kW 2 x 390 kW
Top speed 120 km/h 140 km/h 140 km/h
Number of seats 130 130 110
2930
08. Our Vehicles
› Stadler FLIRT
The electric low-floor trains by Stadler not only ensure multifunctional compartments. The "Fast Light Inno-
easy access thanks to the low boarding height, but vative Regional Train (FLIRT)" is already in operation in
convince primarily due to their high level of comfort, the Ruhr-Sieg network, Lower Rhine network and the
their safety and the unmistakably friendly design. Emsland network. In addition, the FLIRT will also be
Passengers especially value the single level passageway used in the Rhine-Ruhr S-Bahn network in the future.
of the passenger compartment as well as the spacious
• Bright, friendly passenger areas • Up to 24 bicycle parking spaces
• Air conditioning • Audible and visual stop information
• Video surveillance in the vehicles • For easy access - sliding steps as well as gap bridging
• Emergency intercoms • Disabled-friendly, vehicle design, especially the
• Spacious multifunctional compartments toilet facilities
• Single level passageway in the passenger compartment • Toilets equipped with changing table
• 90 % low-floor area • Power outlets and reading lights in selected places
Technical data
FLIRT EMU 2 FLIRT EMU 3 FLIRT³ EMU 4 FLIRT³ EMU 5 FLIRT³ XL
(Ruhr-Sieg network) (Ruhr-Sieg network) (Emsland network) (Lower Rhine network) (Rhine-Ruhr S-Bahn)
Number 8 9 15 21 29
Length 42,066 mm 58,166 mm 74,700 mm 90,800 mm 106,200 / 67,600 mm
Width 2,880 mm 2,880 mm 2,880 mm 2,880 mm 2,820 mm
Access height 780 mm 780 mm 780 mm 780 mm 780 mm
Drive capacity 1,300 kW 2,600 kW 2,720 kW 2,720 kW 4 x 680 kW
Top speed 140 km/h 160 km/h 160 km/h 160 km/h 160 km/h
Number of seats 116 181 215 259 296 /180
3108. Our Vehicles 32
08. Our Vehicles
› Stadler KISS
Thirteen electric trains of the "KISS" variant from individual customisation to regional requirements – the
Stadler are used in the Mittelland network, RE 60 and generous multi-purpose areas offer space for up to 42
RE 70. The six-part vehicles have 626 seats, 34 of which bicycles here.
are arranged in first class. The modular design allows
• 18 bicycle parking spaces, • Spaciously designed entrance areas
Can be extended to 42 parking spaces encourage optimal passenger flow
• Extra luggage storage space in each lower and upper deck • 4 closed toilet systems
• Powered middle carriage • Wheelchair-accessible toilets –
• Carriage bodies consist of fully welded also suitable for electric wheelchairs
aluminium integral construction • Air-suspended drive and running bogies
• LED lighting of the passenger compartment • 12 entrance doors per side
• Bright, air conditioned passenger compartment with • Gap-bridging at all doors
individual design • Video surveillance in the interior
Technical data
KISS
(Mittelland network)
Number 13
Length 156,450 mm
Width 2,880 mm
Access height 600 mm
Drive capacity 6 x 750 kW
Top speed 160 km/h
Number of seats 626
3308. Our Vehicles
Image source: Siemens AG
3408. Our Vehicles
› Siemens Desiro HC
From 2018, Abellio will bring the Rhine-Ruhr-Express capacity and the vehicles are separately assigned, and
to the tracks. In doing so, Desiro High Capacity (HC) are maintained over a time period of 30 years.
vehicles will be put into operation, manufactured by Sie-
mens. The RRX trains are built by Siemens in accordance The vehicles are leased out to Abellio under the auspices
with the “NRW-RRX model”, whereby the operating of the Rhine Ruhr Public Transport Association (VRR).
• Top speed at 160 km/h • Disabled-friendly toilets as well as spacious
• High acceleration capability multifunctional areas with spaces for bike storage,
wheelchair zones and space for helpers
• 800 seating places per train
• Comfortable seats enhance the passenger experience,
• All doors have uniform level access with
improved passenger information and free WiFi
platform heights of 760 mm
• Video surveillance
• Wide doors and access area for
smooth passenger transition
Technical data
Siemens Desiro HC
(Rhine-Ruhr-Express)
Number 29
Length 105,252 mm
Width 2,820 mm
Access height 730 mm / 800 mm
Drive capacity 4,000 kW
Top speed 160 km/h
Number of seats 400
3509. Our Commitment to Fair Competition
› Passengers in Germany are increasingly benefiting from Germany. This is why Abellio is continuously committed
competition in the rail network. The quality has improved to fair conditions of competition within the network.
significantly since the market opened for private regional
rail transport companies. Regular quality analyses continue The Federal Court of Justice ruled that transport
to confirm that the passengers are the winners of services across the rail passenger network are subject
healthy competition in the rail network. to procurement law and must be competitively ten-
dered. This is known as the "Abellio ruling", which our
Effective competition is a key function for the future sup- company fought for in 2011. This opening has lead to a
ply of transport for passengers on regional rail services in fresh impetus in customer-oriented services, pioneering
3609. Our Commitment to Fair Competition
technology and exciting opportunities for employees. president, asserts that we are continually striving for a
Abellio will continue to play a key role in this successful strong position in the regional rail transport network in
approach to a dynamic industry with fair conditions for Germany.
all parties for the benefit of passengers.
For example, we campaign for equal, non-discriminatory
We are intensively committed to Mofair e.V., the alliance access to the infrastructure for all competitors, encour-
for fair competition in rail passenger transport. Under age high-quality conditions for rail infrastructure and
the umbrella of this industry association for competi- fight for reliable framework conditions for environmen-
tion on the railways, Abellio CEO Stephan Krenz, as tally-friendly rail transport.
37RE15
Leer
Emden HAM
BREMEN
RE15
Leer
NIEDER-
BREMEN SACHSEN
Meppen
RE15
NIEDER-
NIEDERLANDE Bad
Bentheim Rheine Osnabrück
Meppen Kirchlengern Löhne Hannover
SACHSE
RE60 RE60
RB61 RB61 RE70
RE15
RE70
Herford
RB65
Arnhem RB66 RB61
Go
Zevenaar NIEDERLANDE
NRW Rheine Bielefeld Osnabrück
RE72
Kirchlengern Löhne Minden (Westf) Hannover
RE60
RE70 Wer
Emmerich Münster
Bocholt
RE19
Hamminkeln
RB32 Hamm Soest Lippstadt Paderborn RE70
Arnhem Wesel RE11 Altenbeken
Gelsenkirchen
NRW
Dinslaken Wanne-Eickel RE11
Zevenaar RB46
Bielefeld
RE1
Oberhausen Dortmund
Essen
Warburg Hofgeismar Leinef
Emmerich RE11
Bocholt Münster
Duisburg RE1
RE16 Haltern RB
RB40
Hagen am See Hann.
Mülheim Bochum Hamminkeln
RE19 RE11
RE19
Marl Münden
RE19
RB32 Hamm Soest Lippstadt Paderborn Heilbad
Krefeld Gladbeck S9 Recklinghausen Heiligenstadt
RE1 Wesel
Wuppertal S9 RE11 Kassel
Altenbeken
RE9
RB35
RB91
RE16 Iserlohn
Dinslaken Bottrop
Letmathe RE11
Herne
S2 Eichenberg
Düsseldorf RE49 RB32
Gelsenkirchen RE1
Oberhausen S2 Lennestadt-
Mönchengladbach RB46
S7
Duisburg Essen RE11 Meggen Warburg Hofgeismar
RE1
RE16
Dortmund
RB40
Solingen Remscheid Bochum Hagen Hann.
Leverkusen Mül- RB91
RE11
RE19
heim Münden
S3
Krefeld (Ruhr)
Hattingen RE16 Kassel RE9
RE1 RE49
Düsseldorf Wuppertal RB91
Iserlohn
Köln
RB35
S9
RE16
Flughafen Letmathe Eisenach
Siegen Eiche
Düsseldorf
Aachen Düren
Mönchengladbach Lennestadt-
RE1 S7 Meggen
Leverkusen
Solingen Remscheid
RB91 HESSEN
RE16
Köln
Siegen
Aachen Düren
RE1
HESSEN
RHEINLAND-
PFALZ
RHEINLAND-
PFALZ Mannheim
Eberbach
SAARLAND Heidelberg
RE/RB
RE/RB
Osterburken
Adelsheim
Mosbach
RE/RB
Möckmühl
Sinsheim Mannheim Bad Friedrichshall
Eberbach
SAARLAND Bruchsal
Heilbronn
Heidelberg
RE/RB
RE
Öhringen-Cappel Osterburken
Adelsheim
Bretten RE/RB Mosbach
RE
Wilferdingen- Vaihingen Möckmühl
Singen Wiesloch-
Walldorf
RE/RB Bietigheim-Bissingen
RE/RB Bad Friedrichshall
Mühlacker
Sinsheim
Ludwigsburg
Pforzheim RB
Heilbronn Öhringen-Cappel
Stuttgart-
Stuttgart Bad Cannstatt
RE
Bad Wildbad Bruchsal Bretten
IRE
RB
Esslingen
Wilferdingen- Vaihingen
Singen
RE/RB
RB Bietigheim-Bissingen
RB
Mühlacker
RE/RB Ludwigsburg
Pforzheim
Tübingen Reutlingen
Stuttgart-
Stuttgart Bad Cannstatt
RE
Bad Wildbad IRE
Esslingen
BADEN-
WÜRTTEMBERG
RE
38 Tübingen ReutlingenVORPOMMERN
MBURG
- SACHSEN-
EN ANHALT
Gardelegen
Stendal
BERLIN Berlin
Ostbahnhof
RB13
Wolfsburg RE11a
Oebisfelde RB36 Genthin Potsdam
RE6 Haldensleben
Braunschweig Helmstedt Burg
RE60
Magdeburg
BRANDENBURG
Oschersleben
RB43
Schönebeck
(Elbe)
Goslar RB41
RB48
RE10
Halberstadt
RE21 Calbe
RE4 RE31
Wernigerode RE11 RE24 Staßfurt Bernburg Köthen Dessau
RB44 RB50
Blankenburg Quedlinburg Güsten
Thale Aschers- Könnern
leben
Sanders-
RE4 RE47
leben
Sanger- Lutherstadt Halle
Leinefelde Nordhausen hausen Eisleben (Saale)
RB51
RE9
RE19 RE19
RB75
Heilbad Wolkrams- Leipzig
Heiligenstadt hausen Merseburg
Artern
RB77
Großkorbetha Markranstädt
enberg Wangen
RB59 (Unstrut)
SACHSEN
Weißenfels
RE10 Freyburg (Unstrut) Naumburg Ost
Naumburg (Saale)
18
20
RE
Großheringen
RB
Sömmerda
17
RE
16
Apolda
RE
RB24
Eisenach Gotha Weimar Jena
RB20
Erfurt RE15
THÜRINGEN Saalfeld ( Saale )
Ruhr-Sieg-Netz
RE 16
RB 46
RB 91
S-Bahn Rhein-Ruhr
RB 32
RB 40
RE 49
S2
S3
S9
Müngstener
S7
Publisher
Abellio GmbH Niederrhein-Netz
Friedrichstraße 69 RB 32
RB 35
10117 Berlin RE 19
Tel.: 030/213001310 Rhein-Ruhr-Express
Fax: 030/21300131 RE 1
E-mail: info@abellio.de RE 11
CEO: Stephan Krenz Saale-Thüringen-Südharz-Netz
RE 9
Legally responsible
BAYERN
RE 16
RE 17
for content: Rainer Thumann,
RE 18 Abellio GmbH
RE 19
Editing: AlexanderRB Schaub,
20 Abellio GmbH
RB 24
Photos: Abellio GmbH, RB 51 Westfalenbahn GmbH,
RB 59
Bombardier RB 75 Transportation GmbH,
SE 15
Siemens AG
Typesetting: Daniel Kozik
Dieselnetz Sachsen-Anhalt
Printing: CM Digitaldruck,
RE 11
Mudersbach
Version: July 2018RE 11a
RE 21
RE 31
RE 4
RE 6
RE 24 39
RB 43
RE 10
RB 13
RB 36Abellio GmbH
Friedrichstraße 69
10117 Berlin
Tel.: 030 / 213 0013- 10
Fax: 030 /213 00 13- 1
E-mail: info@abellio.de
Abellio Rail Mitteldeutschland GmbH
Magdeburger Str. 51
06112 Halle (Saale)
Tel.: 0345 /1325 76- 10
Fax: 0345 /1325 76- 94
E-mail: info@abellio-mitteldeutschland.de
Abellio Rail NRW GmbH
Körnerstraße 40
58095 Hagen
Tel.: 02331/933 23-0
Fax: 02331/9 33 23- 37
E-mail: info@abellio-rail-nrw.de
Abellio Rail Baden-Württemberg GmbH
Presselstraße 10
70191 Stuttgart
Tel.: 07 11/ 98 69 23-0
Fax: 07 11 / 98 69 23- 94
E-Mail: info@abellio-rail-bw.de
WestfalenBahn GmbH
Zimmerstraße 8
33602 Bielefeld
Tel.: 0521 / 55 77 77-55
Fax: 0521 / 5577 77-99
E-Mail: info@westfalenbahn.de
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