Welcome 2019 Real skills - Real experience - The Gordon
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Thank you for enrolling into a course at The Gordon. Included is useful information as you commence your study journey. Orientation day Student ID card Come along a meet your fellow students, listen to the band, Once you have paid your enrolment fees you obtain a grab some free food and giveaways and find out more Student ID card from Customer Service. This card is used about the resources on offer to you whilst you are at for identification purposes whilst you are on campus and to The Gordon. borrow books from The Gordon library. You should keep this card with you at all times. Geelong City Campus: Tuesday 19 February 2019 East Geelong Campus: Booklists Wednesday 20 February 2019 Your booklist should be provided to you by your course area. Booklist items can be purchased from the on campus Werribee Campus: Gordon bookshops located at the Geelong Geelong City Thursday 21 February 2019 Campus and East Geelong (the Bookshop’s details are provided later in this booklet). Please contact Customer Online orientation Service or the Bookshop if you need assistance. There is an online orientation video to familiarise yourself with The Gordon student code of conduct, your responsibilities as well as services offered to you at Timetables Timetables can be accessed via the home page of the The Gordon . Jump onto the student portal to watch. Student Portal. You will be able to access your timetable once you are enrolled. eCentral Click the ‘Timetables’ icon to access the timetable finder. You then search your course and your group from the list. eCentral provides you with the ability to access your own Stay connected ‘portal’ of information. You can: • Update your personal details We love being connected at The Gordon. • Make enquiries Facebook – like us to stay up to date with special • Apply for courses offers, events and Gordon news. • View application status and correspondence • Manage your enrolments • View your financial transactions Instagram – follow us @the_gordon to check out other student’s work. Use #thegordon to share • Pay your fees your projects – we like to regram! • View your results and see details regarding completion and graduation • Apply for Scholarships YouTube – follows us at thegordongeelong • Information on Support Services for our latest videos. • Access your online course materials. Pinterest – follow us to be inspired by Access to eCentral students’ floristry, make-up, fashion and You can access eCentral from a link on the Student Portal vintage Gordon photos. or via The Gordon website. Your username is your 8 digit network login (Student ID). Twitter – follows us @GordonTAFE to stay up to Password: this can be found in the email that was sent to date on what’s happening in Geelong, Gordon you when you first registered/applied at The Gordon. news and good reads. Note: You will be asked to change this password at your first login to one of at least 6 characters. LinkedIn – add The Gordon to your profile If you forget your password you can reset from the login to stay connected. screen or via The Gordon website. If you have trouble logging onto your account contact Customer Service. 2 thegordon.edu.au
Student user Access to Student Portal and Web mail outside The Gordon account and You will be able to access the Student Portal and your web mail from outside The Gordon via The Gordon website. student portal You will also have access to an email account. Your email address will be your username (the 8 numbers from your Student ID); eg “12345678@gordontafe.edu.au”. However, You are eligible to have a personalised computer login it will be displayed as your name with the username in account. This account allows you to use The Gordon brackets to recipients of your email; eg “Fred Bear computers and take advantage of available software and (12345678)”. services. You will be sent an email with your username (the 8 numbers from your Student ID) and password. Keep the email sent to you with your password information in a If you have forgotten your password secure place. You will need it at your first login. Student passwords can be reset via The Gordon web page. Enter ‘reset password’ into the search bar, this allows you to Please note: For security reasons this password is separate reset your password to the original password sent to you to your eCentral password. when you registered at The Gordon . This will reset both At your first login you will be asked to update your your Student User and eCentral account passwords. password. This password must contain at least 6 You will be requested to enter your Student ID. Your default characters. Your account remains active for the duration password will be sent to the email address AND mobile of your enrolment and will be automatically disabled three phone number registered against your student details. months after your last enrolment completion date. Your password will be reset to your initial password. You Student portal will then be able to login using your username and this The Student Portal is where you access your course initial password. You will be prompted to change the resources, Gordon email and your results. The Student password at your next login. Portal has all the information you need to get started. You can find the Student Portal at thegordon.edu.au/ quick-links/gordon-students Need further help? Contact our Customer Service team. To log into the Student Portal you will need to use your student account log in details. #thegordon 3
Student Internet usage policy Free Office 365 You are encouraged to make use of The Gordon ’s You can download Office 356 via the student portal. computer network and public Internet for educational To help prepare our students for work in the professional purposes. The Gordon has a policy in place to ensure these world, we provide Office to every one of our students for resources are used sensibly, responsibly and within legal FREE. This means you’ll always have the latest version of and ethical guidelines. When agreeing to The Gordon’s Word, Excel, PowerPoint, OneNote, and more, for as long Terms and Conditions during enrolment you are agreeing as you’re a Gordon student. to abide by the usage policy. You can install on up to five compatible PCs and Macs, Guidelines are displayed in the libraries and other access plus five tablets. Gain valuable skills on the world’s most areas throughout The Gordon. popular document software. For more information visit the student portal https://www.thegordon.edu.au/quick-links/ Unacceptable use includes: gordon-students/office-365 • Sending, receiving or viewing obscene, offensive or defamatory material • Using the Internet or email for gambling or illegal activities Use of mobile • • Wasting time on non-educational pursuits Intentionally interfering with normal operation phones in the classroom of the network • Other inappropriate uses that may be identified by the network administrator. You are expected to turn your mobile phone ring-tones to Use of the Internet is subject to monitoring for security and/ silent (or vibrate only) when entering a classroom or lecture or network management reasons. Breaches of the student style environment as a courtesy to others. Internet usage policy may result in disciplinary action, as outlined under The Gordon Student Conduct Policy. Teachers may restrict the use of mobile phones to specific purposes and may prohibit other uses during class time. In some circumstances or instances the use of mobile phones Wi-Fi access may be restricted or banned from a learning environment The Gordon provides free wireless access via the normal due to demonstrated legal concerns. logon protocol. This wireless access is intended to be available across all campuses. It is not possible for Mobile phones may be used for communication in case of students to connect to The Gordon’s Information Systems an emergency, or where there may be extenuating work or via a cable connection. For everything you need to know personal circumstances, just let your teacher know. https://www.thegordon.edu.au/quick-links/gordon- Detailed information on use of mobile phones in the students/wireless-connection-guides. classroom is available from your teacher or in the student handbook. Bring your own device Please refer to the following link for full details of Students who bring their own devices will be able to access The Gordon policy thegordon.edu.au/quick-links/ any web based resource such as the Student Portal, Gordon gordon-students/documents-forms Online, web based email and general internet access after authenticating with a current Gordon user account. For students who wish to purchase or use their own laptop device to assist with their studies at The Gordon, this information provides a guide. ‘General use’ laptop ‘High performance’ laptop Recommended for almost all areas Recommended for use in the following teaching areas: • Graphic Design • Information Technology • Advanced Design and Building PC: Intel i5 or similar processor PC or Mac: Intel i5 or better processor Mac: Intel i5 or Intel Dual Core M processor 4GB RAM (minimum) 8GB RAM (minimum) 250GB (or more) Hard disk drive 250GB (or more) SSD drive Wireless network adaptor Wireless network adaptor Integrated graphics Dedicated graphics Integrated webcam Integrated webcam PC: Windows 7 or later PC: Windows 7 or later Mac: OS X 10.6 or later Mac: OS X 10.7 or later 4 thegordon.edu.au
Student Services Student A-Z guide and Support Absences It is a student’s responsibility to participate in training and Studying at The Gordon opens up a world of opportunity. assessment and/or attend classes as scheduled and to With our trusted, skills-based courses, we recognise the report any absences in a timely manner. Consequences of journey is as important as the destination. That’s why non-attendance may be withdrawal with the liability for we’ve invested in a range of innovative facilities and payment of fees remaining should withdrawal be outside services, to ensure your Gordon experience exceeds your the period that allows fees to be refunded or credited. expectations and you can achieve your educational goals. In most cases medical certificates will be needed for More information about our services can be found on the extensions to assessment dates. student portal or The Gordon website. Aboriginal Education Unit Accidents All accidents, incidents and near misses on The Gordon’s ‘Kitjarra wurrun-ngeen’ premises must be reported to a member of staff. The staff The Gordon’s Aboriginal Education Unit offers assistance member will assist you in filling in an Injury and Illness form. and support to Indigenous students, helping them to achieve their full potential in education, training and For further information contact: employment. Staff provide course information, mentoring, Quality Assurance & Risk Management OHS Manager confidential and financial advice, information about Phone: (03) 5225 0904 Abstudy and assistance schemes, as well as tutoring Email: QualityAssurance@gordontafe.edu.au services. The unit also delivers Certificate I, II and III in Mumgu-dhal tyama-tiyt. Students and community are also welcome to drop in for a yarn, and use the kitchen and Accommodation study facilities. Pop in for a visit: The Gordon offers an affordable, on-campus student Geelong City Campus - A Building Room 1.05 residence for students living away from home. Located at Phone: (03) 5225 0859 the East Geelong Campus (and ten minutes drive from the Email: jkildea@gordontafe.edu.au Geelong City Campus ), The Gordon Student Residence is a small community renowned for its friendly and welcoming environment, offering a comfortable and fun place to live and study. The residence comprises three separate wings, accommodating 50 furnished bedrooms. All rooms are spacious and include a queen-sized bed. Fully-equipped kitchen and bathroom areas are shared between four residents, and living areas are centrally located, with couches, TV and DVD facilities. The residence also offers many support services, activities and opportunities to meet new friends and build independent living skills. For more Information: Phone: (03) 5246 6132 Email: StudentResidence@gordontafe.edu.au Advanced Standing You may be entitled to recognition of prior learning or experience or perhaps you have already completed some units from your course. Contact your teacher to discuss your advanced standing (also called RPL - Recognition of Prior Learning). #thegordon 5
Alcohol and Other Drugs Attendance As member of The Gordon community, students are Students are expected to attend all classes until required to behave sensibly and appropriately. competency has been assessed and should notify their teachers if unable to attend due to illness or other Being under the influence of alcohol or other drugs while at circumstances. The Gordon or while participating in or attending any Gordon organised (including off campus) activity may lead to action under the Student Misconduct Management Austudy Procedure. This may involve suspension. You may be eligible for Austudy if you are 25 years of age or over and undertaking full-time study. Eligibility rules are strict. For further information, including the disciplinary action procedure please refer to the Student Misconduct General information is available from the Management Procedure. Careers Counselling team located: Geelong City Campus – A1.05 (Monday to Friday) Animals East Geelong Campus – A1.01 (Mondays and Wednesdays) Public health regulations do not allow any animals on the Phone: (03) 5225 0687 grounds of The Gordon except for: Email: careerscounselling@gordontafe.edu.au • Registered guide dogs used by people who have Werribee, Hoppers Crossing and Colac students low vision or who are legally blind, and – please contact us to discuss your individual needs. • Companion dogs assisting people with disabilities or mental health needs For more information and applications visit Centrelink website or phone 132 468. • Animals approved for animal studies in designated study areas. If an unaccompanied animal is found on campus please Bookshops contact Gordon Security. The bookshop provides textbooks, chef and hairdressing equipment and uniforms, a great range of stationery items, Geelong Geelong City Campus - internal phone 4999 plus everyday items from newspapers and postage stamps or from your mobile phone (03) 5225 0999 to greeting cards and nail polishes. If we don’t stock it we East Geelong Campus – internal phone 2300 can usually order it in for you! Bookshops are located at: or from your mobile phone 0409 010 858 Geelong City Campus - G Buildling, Level 3, Room 3.35 “The Auditorium” Werribee, Hoppers Crossing and Colac students - contact the campus for more information East Geelong Campus - Boundary Road, H Building If you have an allergy or phobia of animals you should Phone: (03) 5225 0542 advise your teacher. Email: bookshop@gordontafe.edu.au Werribee, Hoppers Crossing and Colac students – please ATM contact us for more information about the services The Gordon does not have an ATM on any campus, but available to you and to discuss your individual needs. most banks and ATMs can be accessed either in the central thegordon.edu.au/StudentSupport/StudentService/ business district of Geelong and Werribee or major Bookshop/Pages/Home.aspx shopping centres. 6 thegordon.edu.au
Barbeques Changing Your Details There are electric barbeques located in the courtyard at the Email and SMS are our primary forms of communication. Geelong City and in the G Building courtyard at the East So you don’t miss important information ensure your Geelong Campus. There are also a number of portable gas contact details are kept up to date. Log into your fueled Barbeques at each campus. eCentral account and update or contact Customer Service on 5225 0500 or custservice1@gordontafe.edu.au. The Gordon’s barbeques are not to be used by unsupervised students and are only to be operated by If we can’t contact you in relation to absences the staff who have completed the training and are competent consequence may be withdrawal from the course. in safe food handling. You may still be liable for payment of fees. Keep your details up to date! Bicycles This is also the way the State and Federal Government will The Gordon promotes safe bicycle riding practices contact you, particularly in relation to any VET Student and for health benefits encourages students to ride Loan information that may be relevant to you. their bike when possible. Child Safe Standards Students must walk, not ride their bike whilst on campus property, and not on any grassed areas. The Gordon is committed to youth and child safety. Our commitment includes zero tolerance for child abuse, Bicycle Racks are available for student use: regardless of where the abuse occurs at The Gordon, on Geelong City Campus a Work Placement or in your home life. All allegations and - located outside Building C and G South concerns are taken seriously and support is provided to our students by our Aboriginal, Counselling and Disability East Geelong Campus Support Services. - located outside Buildings A, E, H, G and M Colac - located at the public library Clothing Clothing shall be of an appropriate standard as required for Werribee and Hoppers Crossing your course, i.e. protective clothing. Bare feet, thongs or - contact the campus for more information strapless shoes are not permitted. Shorts, and/or singlet’s Students must ensure they lock their bikes whilst on are not permitted in engineering trade areas, building and The Gordon grounds as The Gordon is not responsible construction trade areas, and cookery classes. for stolen or damaged bikes. If you are unsure of clothing requirements for your course, please ask your teacher for clarification. Check out the new Cafeterias range of Student Uniforms and Gordon clothing. See the Cafeterias are located at the Geelong City and East range and make an order via the Student Portal https:// Geelong campuses and are open morning and evening www.thegordon.edu.au/quick-links/gordon-students/ to cater to your every need. Hot and cold breakfasts, gordon-clothing. lunch and snacks are sold at student prices. Code of Conduct Campuses The Gordon is committed to the provision of high quality The Gordon has two main campuses: the Geelong City and rewarding education and training for all students in an Campus (Fenwick St) and East Geelong Campus environment which actively encourages and supports (Boundary Rd). The Gordon also delivers courses in Colac, learning for all students. To foster these goals The Gordon Werribee and Hoppers Crossing. has established this code of conduct to communicate students’ responsibilities. The Gordon believes that by establishing and communicating these standards we will Car Parking – where to park? provide a supportive and equitable learning environment Geelong City Campus - no student parking available. There for all students. is limited all day metered parking available on Fenwick and Little Malop Streets however council restrictions apply. Please refer to the following link for full details Information on Central Geelong parking can be found at: thegordon.edu.au/quick-links/gordon-students/ https://www.geelongaustralia.com.au/parking/article/ documents-forms item/8cb86481f530eba.aspx East Geelong Campus - free student parking available. Please refer to the campus map for more information. Colac - free student parking available. Please refer to the campus map for more information. Werribee and Hoppers Crossing - contact the campus for more information. thegordon.edu.au/About/Campuses/Pages/Home.aspx #thegordon 7
Counselling (Careers) Disability Support Services The Careers team provides free and confidential vocational Disability support provides free confidential advice, in class counselling appointments to prospective and current note takers, tutors, advocacy, orientation& specialised students. The computer program Career Voyage is equipment free of charge. If you have a chronic illness, available to help match your skills and interests with a medical condition, hearing/vision, intellectual, learning or suitable career. As a current student you are able to obtain physical disability, mental health condition, epilepsy or assistance with job applications, resumes, interview skills diabetes you may be eligible for our support. The Disability and employment information. The Careers team are team are located: located at: Geelong City Campus - A1.05 Geelong City Campus - A1.05 (Monday to Friday) East Geelong Campus - A1.01 (Mondays and Wednesdays) Phone: 5225 0835 Email: disabilitysupport@gordontafe.edu.au Phone: (03) 5225 0687 Email: careerscounselling@gordontafe.edu.au East Geelong Campus - A Building near Customer Service Werribee, Hoppers Crossing and Colac students Phone: (03) 5225 0768 – please contact us to discuss your individual needs. Email: disabilitysupport@gordontafe.edu.au Counselling (Personal) Werribee, Hoppers Crossing and Colac students A free and personal counselling service is available to you – please contact us to discuss your individual needs. as an enrolled student. Personal counsellors can provide support with a variety of issues Emergencies • personal issues affecting your time as a student For emergency assistance whilst on campus, if a staff • mediation services are offered for students and staff member cannot be contacted, phone security: requiring dispute resolution Geelong City Campus - internal phone 4999 • financial advice, particularly in relation to course costs. or from your mobile phone (03) 5225 0999 The Counselling team are located: East Geelong Campus – internal phone 2300 Geelong City Campus - A1.05 or from your mobile phone 0409 010 858 East Geelong Campus - A Building near Customer Service Colac – more information available on campus Phone: (03) 5225 0689 Email: counsel@gordontafe.edu.au Werribee, Hoppers Crossing and Colac students – more information available on campus. Werribee, Hoppers Crossing and Colac students – please contact us to discuss your individual needs. The Gordon’s emergency procedures state that in the event of an emergency contact Gordon Security. However, in the For after hours crisis service phone case of an extreme emergency phone the emergency Lifeline on 131 114 (24hrs). services for ambulance, fire and police. Credit Transfer Emergency Services (ambulance, fire and police) phone 000 Successful completion of units or modules completed at a training organisation that is Nationally recognised may Note: If calling from an institute phone you must dial 0 entitle you to credit in an equivalent TAFE unit or module. for an outside line first. Students must provide evidence that the unit/module was successfully completed. An Application for Credit Transfer Evacuation Procedure form is available from Customer Service or program areas. In case of an evacuation you should: There is no charge for credit transfer. For further • assist anyone in immediate danger (if safe to do so) information please contact Customer Service. • raise the alarm including phoning Gordon Security • leave by the nearest, safest exit (do not use a lift) Davidson Restaurant • assemble in the evacuation area – do not leave the The Davidson Restaurant is a classical style restaurant area (evacuation maps are located in every building) and is used to train students in the skills of fine dining. • report injuries or information to a staff member or It operates from the historic, original main building of relevant authority dealing with the emergency, The Gordon built in 1887. including the location of a person with mobility issues. The restaurant is generally open to students, staff and the • do not re-enter the building until advised by the general public for dinner from Monday – Friday during the relevant authority. school term and can take bookings for arrival from 6.00pm DO NOT USE LIFTS DURING ANY EVACUATION to 7.00pm, closing at 9.30pm. When visiting the Davidson EMERGENCY OR DRILL. Restaurant you are giving your fellow students the opportunity to demonstrate their practical skills in a real life environment. The restaurant can be booked for groups and functions. Entrance is from Fenwick Street, Geelong, near the corner of Little Malop Street. Call Restaurant Reservations (03) 5225 0741 to make a booking. 8 thegordon.edu.au
Employment Assistance General Education Need help finding out about where the jobs are and how to General Education offers Certificate in General Education produce a winning application? classes at four levels (Introductory, Certificate I, II and III) for people wanting to improve their literacy and numeracy skills. Contact Counselling and Careers located in A1.05 at the Geelong City Campus and at the East Geelong Campus in General Education also provides basic training in Building A, room A1.01. computing, study skills and some bridging courses such as Bridging into Nursing. For further information or to make an appointment contact: Students can be full-time or part-time and may start classes Careers and Counselling at any time. Phone: (03) 5225 0687 For further information please contact: Email: careerscounselling@gordontafe.edu.au General Education Fees and Charges Phone: (03) 5225 0788 Fees and charges information is available from the Customer Service Centres. In particular the fees and Gordon Print charges brochure outlines the enrolment fees and charges Gordon Print, at the Geelong City Campus, caters to all including eligibility, concessions and refunds as well as your printing, photocopying and publishing needs payment options available. providing high speed digital printing, pre-press services, For further details visit thegordon.edu.au/Courses/ scanning, laminating, colour photocopying, overhead FeesandCharges/Pages/Introduction.aspx transparencies and more. Enter from Little Malop Street, off LaTrobe Terrace. First Aid and Injuries Gordon Print is open from 8am - 5pm, Monday to Friday. In accordance with the Code of Practice First Aid in the Phone: (03) 5225 0826 Workplace, first aiders are trained and located across all Email: printing@gordontafe.edu.au areas of The Gordon: • if you or another student is injured please contact a Guaranteed Pathways with Deakin staff member who will arrange for first aid assistance. The Gordon and Deakin University now offer seamless • always complete an Injury and Illness Form OHS FO 3.1 pathways with Credit for Prior Learning and Guaranteed as soon as possible Entry to a range of Deakin degrees. Subject to satisfactory • make sure any witnesses also give their name and progression through the specified diploma of advanced contact number. diploma, this provides certainty about entry into Deakin if • you are strongly advised to have ambulance this is a priority for you. insurance to cover costs associated with transport More details can be found at: to hospital if required. deakin.edu.au/the-gordon • if you are an apprentice you will need to notify your or contact our Customer Service Centres. employer as soon as possible. • for emergency assistance contact Gordon Security. The Security Officer or first aider will determine if an ambulance is required. Emergency Contacts: Geelong City Campus - internal phone 4999 or from your mobile phone (03) 5225 0999 East Geelong Campus – internal phone 2300 or from your mobile phone 0409 010 858 Colac – more information available on campus Werribee, Hoppers Crossing and Colac students – more information available on campus. Emergency Services (ambulance, fire and police) Ph. 000 Note: If calling from an institute phone you must dial 0 for an outside line first #thegordon 9
International Students Language Unit Each year students from overseas choose to undertake The Language Unit teachers provide English classes for their study at The Gordon. They come from many countries students from non-English speaking backgrounds. around the world and study a wide range of courses. Services include: Gordon International works closely with teachers and • language skill assessment support services assisting students to achieve their • second language access programs academic potential. • vocational English Gordon International offers a range of services to • English for further study international students to ensure that their stay in • Certificates I, II, III, IV in ESL Australia is both educationally rewarding and an enjoyable experience. • Youth ESL programs for students from Non-English Speaking Backgrounds aged 17 – 24 Services provided: • English language intensive courses for overseas • orientation program students (ELICOS) • introduction to key staff members and support • Auslan. services The Unit also has classes in other languages such as • accommodation and airport pickup arrangements Chinese, French, German, Japanese and Spanish. The Unit • personal and educational counselling provides services to organisations and individuals within the community on a fee for service basis and can customise • general advice regarding visa and health issues training to group or individual needs. • community resource information. For further advice and assistance with Gordon International is involved in both the marketing of service provision call Phone: (03) 5225 0874 Gordon courses and the recruitment of students from overseas. Gordon International is also involved in a number Libraries of projects on and off shore. The Gordon library provides access to a collection of If you are not an Australian citizen or do not have books, journals, DVDs, equipment, newspapers, magazines permanent residency in Australia, you are considered to and online databases including online journal articles and be an ‘international student’. It is important to indicate your streamed videos. status on your application as it affects your application, selection and course fees. If you are unsure please check Visit the library home page at with Gordon International. thegordon.libguides.com/library to access subject guides providing relevant course resources. International students holding a student visa must comply with the Educational Services for Overseas Students The library also offers: (ESOS) Act and the National Code 2007. • Library orientation tours For further information please visit our portal page, • Basic computer software assistance or contact: • Assistance with research (catalogue and database Gordon International searching) T Building, Level 1, Geelong City Campus. • Referencing assistance with the Institute’s preferred Phone: (03) 5225 0920 Deakin Harvard Style Email: international@gordontafe.edu.au • Spaces to eat, study and relax • Computers with relevant software for your course 10 thegordon.edu.au
• Printing and photocopying Photocopiers and Printing • WIFI Photocopiers are available in the Library at the Geelong • Equipment available for loan includes laptops, City and East Geelong Campuses. cameras, tripods and video cameras Computer printing costs are deducted from your online Geelong City Campus - G Building, Level 3, student printing account. Room 3.35 “The Auditorium” When you first log on to the network you will have a $10.00 Student Use computers are available in the Student Hub in printing credit. Additional value can be added to your G Building, Level 1, next to the cafeteria. Quiet student online account by purchasing printing cards at our study space is available on G Building, Level 3. Visit the bookshops. Library for more information. Both black and white and colour printing are available. Phone: (03) 5225 0812 Email: library@gordontafe.edu.au Werribee, Hoppers Crossing and Colac students – please contact us for more information about the services East Geelong Campus - H Building available to you and to discuss your individual needs. Phone: (03) 5225 0609 Email: eastlibrary@gordontafe.edu.au Prayer/Quiet Room Werribee, Hoppers Crossing and Colac students Non-denominational prayer/quiet rooms are available for – please contact us for more information about the services use by all students and staff at The Gordon. available to you and to discuss your individual needs. Please contact the Customer Service Office for details. Library Hours Monday – Thursday, 8.30am - 5.00pm Public Telephone Locations Friday, 8.30am - 4.00pm. Geelong City Campus G Building Level 1 – near the Student Hub Lockers There are several locker options available to students. A Building Level 1 – near lift Lockers may be available within specific department areas, East Geelong Campus so please check with teaching staff in your area for use and availability of department lockers. A Building – Cafeteria Other locker are available in the Student Hub near Public Transport Customer Service, G Building (Geelong City Campus only), and in A Building near the café at the Geelong Bus Network: Geelong Route 61 and 62. East Geelong Campus. For detailed Public Transport Victoria information Students are required to provide their own locks or use the call 1800 800 007 or visit www.ptv.vic.gov electronic locks (where provided). All lockers must be Werribee, Hoppers Crossing and Colac students emptied and locks removed at the end of each term. Failure – please contact us to discuss your individual needs. to do so will result in locks being cut off and items inside lockers removed. Myki is a reusable smart card, is the current ticketing system used in areas of public transport across Victoria. Please note: The Gordon does not take any responsibility Myki cards are available from the Geelong (Moorabool for theft or damage to items stored inside lockers. Street) and Corio Village Post Offices and at any 7/11 store. Further information on Myki can be found on the myki website. Newspapers Daily newspapers are available in the libraries for Trains students to read. The train station is located in Gordon Avenue, across the road from The Gordon Geelong City Campus. Trains run on Noticeboards a regular basis to various destinations including Melbourne. Students wishing to display material on any notice board For V/Line information go to www.vline.com.au must first present the material to Marketing for approval (unauthorised material will be removed). For timetable information, reservations & sales, contact Public Transport Victoria - 1800 800 007 (6am-midnight daily) Orientation Travel Concession Cards Orientation takes place at the end of February. Orientation includes activities that help new students settle into Eligible students are able to apply for Travel Concession Gordon life including socialising and meeting fellow Cards, providing cheaper travel on trains, buses and trams students as well as information that will help make the in Victoria. most of your time here at The Gordon . Victorian public transport student concession card/ Check out the student portal and look out for the posters Victorian student pass application forms are available promoting orientation on your campus at the beginning of from Customer Service. each year. #thegordon 11
Resume Assistance Short Courses Assistance in preparing a resume is available to students We’ve got short courses for work, life and play! From dog and graduates. Contact Counselling and Careers to make grooming to body art, Microsoft Office to MYOB, Espresso an appointment. Coffee to Relaxation Massage. To view the full list of offerings and to book online visit Careers and Counselling thegordon.edu.au/shortcourses Phone: (03) 5225 0687 Email: careerscounselling@gordontafe.edu.au Skateboards and Skates Geelong City Campus - A1.05 Skateboards, inline skates and roller skates are not to be ridden in or around any campus of The Gordon. East Geelong Campus - A1.01 (near Customer Service) Werribee, Hoppers Crossing and Colac students – please Smoking contact us to discuss your individual needs. The Gordon is a smoking and tobacco free environment. Smoking and the use of tobacco products is prohibited on Road Safety all campuses, property, land and vehicles under the control To ensure you get to and from class safely just of The Gordon. This policy has been implemented to create a few reminders: a healthy and safe environment for all Gordon staff, - Cross at the lights, wait for the ‘WALK’ symbol. students and associates. - If there are no lights, cross in an area that you can be seen. The Institute encourages smokers to reduce or quit - Look before crossing the roads or in carparks. smoking and will support this process through health - Don’t text whilst crossing the roads or in carparks. campaigns and cessation support. - Always act predictably around traffic. Scholarships Student Ambassadors Each year the Gordon offers a fantastic opportunity for Are you a motivated, with big goals for your future? Is highly motivated and passionate students based at financial hardship a barrier to you achieving in your study Geelong City and East, and Werribee Campuses to join our goals? If so, a Gordon Scholarship may be an option for Marketing team as Student Ambassadors. you. Applications open in November for the following year intake. Applications can be made through your eCentral Reporting to the School Liaison, these casual roles involve account. For more information: talking to prospective Gordon students at recruitment events, expos, school tours and presentations. Phone: (03) 5225 0639 Email: scholarships@gordontafe.edu.au This important role provides a key influence for prospective students, providing information from a student’s Security perspective. Students are encouraged to label all belongings and to The position would suit students with a great attitude, a keep them secure at all times. This includes not leaving customer service focus and a passion for their course at valuables and belongings unattended, including in locked The Gordon. You should be confident, have initiative, classrooms. Security Officers patrol campuses of The attention to detail and be highly organised. Gordon during opening hours. Any suspicious behaviour should be reported to a Security Officer or a staff member There are a number of dates throughout the year where immediately. ambassadors are required to attend and help out the marketing team. Transport to and from events will be Students should also note the following: provided if necessary. Student Ambassadors are paid at a • always lock and secure your car or bicycle. rate of $25/hour up to $125 for a full day event. Payment is • never leave your valuables in classrooms during made in VISA vouchers for you to use as you like. breaks, outside toilet cubicles or on cafeteria tables Interested? Contact Marketing for more information unattended. marketing@gordontafe.edu.au or phone 5225 0631 • report any theft to a staff member or customer service. Theft can also be reported to police. Student Hub • student’s valuables are not covered by insurance or The Student Hub is an area for you to relax and catch up The Gordon, and are the student’s own responsibility. with friends. There are self help computers so that you can Gordon Security Contact Details: login to your student account, access your email, apply for new courses and access information about The Gordon . Geelong City Campus - internal phone 4999 or There are also Customer Service staff onsite who can from your mobile phone (03) 5225 0999 answer any of your questions about studying at The East Geelong Campus – internal phone 2300 or Gordon . The Student Hub is located in Level 1, G North from your mobile phone 0409 010 858 at Geelong City Campus. Werribee, Hoppers Crossing and Colac students Customer Service staff are also available to assist at our – please report instances to police. East Geelong and Watton Street Werribee campuses. 12 thegordon.edu.au
Student Misconduct Procedure Your USI will be collected from you at the time of application. If we miss getting it from you then we will This procedure provides guidance on the standards of collect it at enrolment. behaviour expected of students and describes the process involved in the management and resolution of alleged Visit the USI website at usi.gov.au to see your account or student misconduct. contact our Customer Service Centres for more information. To view the Student Misconduct Procedure please visit thegordon.edu.au/quick-links/gordon-students/ documents-forms VET Student Loans VET Student Loans commenced on 1 January 2017 The document can also be found under Documents and replacing the VET FEE HELP scheme, which ceased on Forms on the Student Portal home page. 31 December 2016. Students studying certain Diplomas and Advanced Diplomas who elect not to pay their tuition fees Study Support Centres upfront may be eligible to apply for a VET Student Loan to If you’re concerned about how you will cope with study, defer the cost of their Tuition Contribution. Courses will be talk to the experienced team of professional teachers at subject to maximum loan caps and students will be Gordon’s Study Support Centres. Support includes required to pay any fee over and above that cap. personalised assistance with essay and assignment writing, Only certain Diplomas and Advanced Diplomas are eligible reading and note taking, maths, computing, language for VET Student Loans that are linked to industry needs assistance for English as a second language students and and employment outcomes. If you wish to access a loan to general writing skills. study a higher level VET course you will need to select one To contact Study Support: of these eligible courses. View the list of eligible courses at studyassist.gov.au/sites/StudyAssist. Phone: (03) 5225 0765 Email: support@gordontafe.edu.au Withdrawal and Fee Refunds Surveillance In order to cancel or withdraw enrolment from a course or unit, students must provide advice in writing to our Please be aware that certain areas of The Gordon are Customer Liaison Office or their teaching department. under 24 hour video surveillance (see section ‘Security’ The date this advice is received is the student’s official for related information). withdrawal effective date and determines whether tuition For further information contact: Gordon Security and amenities fees are refunded or credited. To be eligible for a refund or credit of materials fees and other levies, Geelong City Campus - (03) 5225 0999 students must complete, sign and return a ‘Withdrawal and East Geelong Campus - 0409 010 858 Refund Request’ form available from our Customer Service Office, their teaching department or online via their Werribee, Hoppers Crossing and Colac students – eCentral account. information available on campus. For further details visit thegordon.edu.au/Courses/ FeesandCharges/ Pages/Introduction.aspx Theft Theft should be reported to a Security Officer. Do you have any questions? Geelong City Campus - internal phone 4999 or Don’t hesitate to speak to your teacher or Customer from your mobile phone (03) 5225 0999 Service who will help to answer any queries that you have East Geelong Campus – internal phone 2300 or about your time at The Gordon. from your mobile phone 0409 010 858 Werribee, Hoppers Crossing and Colac students Tell us what you think – please report instances to police. We love to hear what you think, do you have an idea about what we can do better? Visit the Student Portal The incident will be followed up by a Security Officer. and follow the tabs. USI (Unique Student Identifier) If you are undertaking nationally recognised training delivered by a registered training organisation you will need to have a Unique Student Identifier (USI). This includes studying at TAFE or with a private training organisation, completing an apprenticeship or skill set, certificate or diploma course. A USI gives you access to your online USI account which is made up of ten numbers and letters. It will look something like this: 3AW88YH9U5. A USI account will contain all your nationally recognised training records and results from 1 January 2015 onwards. Your results from 2015 will be available in your USI account in 2016. #thegordon 13
City E Main Entrances Railway Station P Car Parking for COGG Disability Permit Holders Campus GORDON AVEPP Permit Parking Only Evacuation Assembly Area FENWICK STREET E Evacuation Wheelchair Assembly Area Access P Taxi Dropoff Point Gordon Gallery Executive E C Reception Lift Access Study Support E E Room TB.11 E G T LATR Courtyard NORTH P Student Computers E Customer Service Aboriginal G Student Hub OBE Support H F Block Level 1 F Courtyard E AE EAST TER Cafeteria E Counselling, G Careers, RACE Disability Support D & Scholarships Room 1.05 SOUTH Café on Track Davidson Restaurant E E Library, Study Space E E & Bookshop Auditorium Room 3.35 P LITTLE MALOP STREET P P Geelong City Centre A B C D E F G H I J K L M N O OLNEY AVENUE 1 East East 1 Campus Campus 2 CS E Car Park L E 2 Car Park E 3 Car Park G E 3 P G BOUNDARY ROAD EXTENSION E P PE 4 PP 4 E P PP 5 5 E M E E CS E A H Cafeteria 6 Customer Service E 6 E E E E Library 7 Car Park E E F P 7 B Car Park ST 8 P Car Park 8 A P LB e nc AN side E Main Entrances Wheelchair Access 9 E do n Re 9 or P S G Car Parking for COGG Disability Permit Holders Taxi Dropoff Point E RO PP Permit Parking Only Lift Access AD 10 Evacuation Assembly Area CS Customer Service 10 Evacuation Updated Nov 2016 Assembly Area A B C D E F G H I J K L M N O 14 thegordon.edu.au
Contact Customer Service Centre P +61 3 5225 0500 F +61 3 5225 0440 Postal Address: Private Bag 1, Geelong Mail Centre, Victoria, Australia, 3221 Geelong City Campus 2 Fenwick St, Geelong Victoria, Australia, 3220 East Geelong Campus Boundary Rd, East Geelong Victoria, Australia, 3220 Werribee Learning Centre 9 Bridge Street, Werribee Victoria, Australia 3030 P +61 3 5227 2001 Werribee Campus 24 Watton St, Werribee Victoria, Australia 3030 P +61 3 5225 0666 Hoppers Crossing Trades Campus 195 Old Geelong Rd, Hoppers Crossing Victoria, Australia 3029 P +61 3 5225 0500 Colac 173 Queen Street, Colac Victoria, Australia, 3250 P +61 3 5232 1596 F +61 3 5232 2126 Gordon International Geelong City Campus CRICOS Provider No: 00011G P +61 3 5225 0920 F +61 3 5225 0502 Training is delivered with Victorian and Commonwealth Government funding CRICOS Provider No. 00011G © The Gordon 2018 Created December 2018
Real skills. Real experience. My important information Username/Student ID: Default Password: Real outcomes. thegordon.com.au 07217 DEC 18 TAFE 3044
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