Weekly accommodation and care fees - Gracewell of Maids Moreton - Residential, nursing and dementia care home - Gracewell Healthcare
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Weekly accommodation and care fees Gracewell of Maids Moreton Residential, nursing and dementia care home
At Gracewell Healthcare our homes have been designed to the highest standards and tailored to reflect the individuality of each home’s unique personality and local surroundings. We have a range of en suite bedrooms which are Weekly fees fully furnished with fixtures specifically designed Our weekly fees include accommodation and at optional height for daily needs and habits, care services and, where required, nursing whilst being stylish and aesthetically pleasing. services which are charged at an additional fee per week. Weekly fees vary depending on the care and nursing services fees required which is ascertained at the care assessment conducted prior to moving into the home. The fees shown are for Gracewell of Maids Moreton only and are per person, per week based on single occupancy.
Room If required, additional nursing services fee per week following From To assessment Residential Total weekly fee £1,195.00 £1,395.00 £189.00 Memory care Total weekly fee £1,285.00 £1,485.00 £189.00 Fees quoted include accommodation, food and drinks (including snacks), themed events and entertainment, minibus outings (excluding admission fees), housekeeping, laundry, ironing services, and utilities. The ‘from’ residential total weekly fee includes up to two hours of care per day, thereafter care provided per day is assessed on care needs. The ‘from’ memory care total weekly fee includes up to three and half hours of care per day, thereafter care provided per day is assessed on care needs. All fees are subject to an individual care needs assessment and care services required. Fees are correct as of 1st November 2020 and are quoted for guidance only, based on single occupancy. All fees are subject to change.
Accommodation services Included and covered by the total weekly fee • Participation in a range of daily social and at Gracewell: well-being activities e.g. yoga, knitting, games, fitness classes* • The cost of personal care • Participation in a range of social clubs e.g. • Accommodation and all room utilities Resident Council, Bridge Club, Gentleman’s • Weekly cleaning of room and daily spot Club, Gardening Club* cleaning (including rubbish removal) • Minibus outings to local attractions • Use of all common areas, including all and events (excluding admission fees if lounges, dining rooms, café, gardens, applicable) bathrooms and any other communal • Daily reception services including ordering facilities in the home of newspapers, management of mail and • Three daily restaurant style meals served in organising transportation the dining room, or if preferred, meals served • Access to communal newspapers and in personal room magazines • Alcoholic drink served with main meal • Access to standard Sky TV in communal • Morning and afternoon tea and a packed areas lunch on any outings organised by us • Laundry and ironing service for personal • Use of café area by residents and visitors belongings which are machine washable with complimentary snacks and hot drinks (dry cleaning items not included) • Participation in regular themed events and • In-room telephone for internal calls entertainment e.g. afternoon tea, summer BBQs, singers* * Social clubs and activities vary
Additional services A range of additional services are also available In the absence of free provision by the NHS, the within the home and below is an indicative list of following may also be provided at an additional the services available. charge: Prices for each of these services is available in the • Opticians home and reviewed periodically. • Dentistry • Physiotherapy Services • Occupational Therapy • Guest meals • Other privately arranged healthcare • Some alcoholic beverages • Admission fees for activities/day trips Excluded from the total weekly fee is: • Professional hairdressing • Manicures • Clothing, shoes and slippers • Spa and beauty treatments • Insurance for personal items • Chiropody • Personal Sky TV • Private car or taxi services and non- • Personal TV licence emergency transportation • Personal purchases such as stationery, • Chaperone to non-emergency medical confectionery, alcoholic beverages, snacks, appointments special soap and toiletries • Dry cleaning • Special medical equipment not generally available in the home • Personal newspapers and magazines • Installation of private telephone line and internet cable • Telephone rental and calls
Care fee levels explained Changes to fees We review care needs regularly each month, On 1st January each year our total weekly fee however it is a ‘Full Assessment’ which will increase by no more than 5.5% per year determines care level and care service. unless there are significant unpredictable cost increases as a result of a change(s) to legislation The full assessment takes place before a resident or sector regulation. Any annual increase will be moves in and thereafter every six months unless notified in writing prior to the date on which the there is a significant change in a resident’s increase will take effect. condition sooner than the six months review. The full assessment helps us to plan how much Fees may also increase if there is a change in the care a resident will need and guides our team in resident’s care needs following our six-monthly how to care for each resident. review, or sooner if required. Any increases or decreases in fees will be notified and charged The list below details the key elements of the with immediate effect. assessment from which we determine the care level needed. The response to these areas takes Upfront fees and proof of funds into account how much time and support is needed to provide the care required and care At Gracewell Healthcare we do not charge any is calculated according to this need. upfront fees, nor do we ask for proof of payment of fees, but we do inform residents and family Our objective is to ensure the care we deliver members that funding should be available to is person-centred meaning at times our cover a stay of at least two years at the home assessment of care may appear to vary. and we will illustrate the funds required to cover this period. 1. Mobility Respite fees are payable in advance and will 2. Transferring need to be paid to us before the date of moving 3. Grooming and personal hygiene in. If the move in does not happen for whatever 4. Bathing reason, the respite fee will be refunded in full. 5. Dressing Respite fees incur an additional 20% charge to the standard weekly total fee. 6. Elimination 7. Dining 8. Medication services 9. Safety
Funding Contents insurance We are a private self-funding care home We do not provide contents insurance for provider however should a resident’s financial residents’ personal belongings and recommend circumstances change during residency, our team that personal contents insurance is obtained for will support the resident to look at potential high value items. options available. Complaints Policy Periods away from the home We invite and welcome feedback from residents For the first twenty eight (28) days of a period as a means of improving the service that we away from the home, the resident will continue offer, this includes any concerns or complaints to be charged the total weekly fee. From day that a resident may have. twenty nine (29) the resident will only pay the total weekly fee, discounted by twenty (20) All complaints and concerns are logged, per cent. acknowledged and investigated, and our intention is to respond within 14 days of receiving the complaint. Termination of the resident agreement In the case of permanent residency, the resident For further details of our Complaints Policy, may terminate the resident agreement by giving please visit www.gracewell.co.uk/complaints- not less than twenty eight (28) days prior notice policy or see our full Complaints Policy in and in the case of respite care, giving not less the reception area of our home. than seven (7) days notice, following a minimum of 14 days stay at the home. We may terminate a resident agreement at any time by giving not less than twenty eight (28) days prior written notice stating the reason for termination as determined by us or acting on the advice of a medical practitioner, nurse or other clinical authority where relevant and where we have consulted with the resident and their Responsible Party. In the event that we have to serve notice, we will use reasonable endeavours to assist the resident in finding alternative accommodation.
Gracewell of Maids Moreton Church Street, Maids Moreton, Buckingham MK18 1QF 22 November 2019 GracewellMaidsMoreton.co.uk GW CF:11/20
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