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Washington State Housing Finance Commission STRATEGIC PLANNING CONSULTANT REQUEST FOR PROPOSALS Deadline for submission: Friday, January 21, 2022 5:00 p.m. Prevailing Pacific Time Please email responses or questions to: Margret Graham margret.graham@wshfc.org Washington State Housing Finance Commission 1000 Second Avenue, Suite #2700 Seattle, WA 98104-1046
REQUEST FOR PROPOSALS: STRATEGIC PLANNING CONSULTANT INTRODUCTION AND BACKGROUND ISSUING OFFICER Margret Graham Communications Manager 1000 Second Avenue, Suite 2700 Seattle, Washington 98104-1046 (206) 454-9058 margret.graham@wshfc.org Purpose The Commission seeks a consultant to design and facilitate a strategic planning process rooted in racial equity values that will result in a new mission, vision, values and strategic plan for the organization. RFP Schedule: Note: The Commission reserves the right to modify this schedule. RFP released December 8, 2021 First Q&A posted online December 10, 2021 Proposals due January 21, 2022 Proposals evaluated; firms selected to January 24-28 interview Interviews conducted January 28 – February 4 New consultant contract begins By February 15 Interested parties must submit their proposals no later than 5:00 p.m. Prevailing Pacific Time on Friday, January 21, 2022, via email to: margret.graham@wshfc.org. ALL MATERIALS MUST BE SUBMITTED ELECTRONICALLY NO FACSIMILE (FAX) TRANSMITTED PROPOSALS WILL BE ACCEPTED. A proposal shall be considered late if received at any time after 5:00 p.m., Prevailing Pacific Time, Friday, January 21, 2022, and WILL NOT be considered. WSHFC Strategic Planning Consultant RFP – December 2021 2
Questions and Other Communications Any and all communications regarding this RFP must be directed to the RFP Coordinator, Margret Graham, at Margret.Graham@wshfc.org or 206-454-9058. Any other communication will be considered unofficial and non-binding on the Commission. Communication directed to parties other than the RFP Coordinator may result in disqualification of the applicant. All questions submitted to the RFP coordinator and their answers will be posted on the wshfc.org website accessible to all potential bidders. The first Q&A will be posted December 10, 2021 (provided questions have been submitted), and the document will be updated daily thereafter as questions are received. Modifying or Withdrawing a Proposal Prior to the date and time designated for receipt of proposals, any proposal may be modified or withdrawn by email notice to margret.graham@wshfc.org. Waiving of Costs or Expenses By submitting a proposal, Proposers agree that they waive any claim against the Commission, the State of Washington, and their respective officers, employees, and agents for the recovery of any costs or expenses incurred in preparing and submitting a proposal or participating in an interview, if required. Revisions to the RFP In the event it becomes necessary to revise any part of this RFP, addenda will be provided via Washington State’s WEBS system and by e-mail to all who were sent the RFP directly. The Commission also reserves the right to cancel or to reissue the RFP in whole or in part, prior to execution of a contract. TERM OF THE CONTRACT The estimated term of the contract will be from February 15, 2022 through December 31, 2022. The Commission reserves the right to extend the contract for up to an additional six months at the sole discretion of the Commission. The Commission reserves the right to terminate the contract on 30 days’ notice to the contractors. COMMITMENT TO RACIAL EQUITY The Commission has made a commitment to become an anti-racist organization and will promote racial equity throughout its programs. Minority-owned businesses are encouraged to apply. WSHFC Strategic Planning Consultant RFP – December 2021 3
ABOUT THE COMMISSION Washington State Housing Finance Commission (the Commission) is a publicly accountable, self-supporting state agency dedicated to increasing racially equitable housing access and affordability and to expanding the availability of quality community services for the people of Washington. The Commission uses no state tax revenues. Since its creation in 1983, it has served as a financial conduit connecting private lenders, public funders, developers, real estate professionals, first-time homebuyers and nonprofit organizations to: • Create affordable rental housing and privately owned housing throughout the state • Assist nonprofit organizations to build facilities to house people or provide a broad spectrum of important human services • Promote homeownership • Encourage community development and community services • Impact economic stimulus through vital programs The Commission, located in downtown Seattle, employs approximately 75 staff members. See our website (wshfc.org) for further information and recent publications. PROJECT BACKGROUND The Commission’s vision, mission and values were last updated about two decades ago. In addition, while many strategies and plans are in place for individual programs and initiatives, the Commission has no overarching strategic plan that guides decision-making. Instead, we regularly update a Housing Finance Plan that we are required by statute to submit to the legislature. While this plan has been a useful and in-depth description of our work that includes anticipated future challenges and assets, it does not provide an overall strategy framework. (The Housing Finance Plan, including our current mission, vision and values, can be found on our website here.) At the end of 2019, our founding executive director retired after 35 years as the head of the Commission, and about six months later, the Commission’s governor-appointed chair of more than 20 years likewise retired. A new executive director was hired in December 2019 and a new chair was appointed by Governor Inslee in June 2020. New leadership alone would have been ample reason to revisit our foundational values, but the seismic changes brought by 2020 and the Covid-19 pandemic have only increased the urgency. This watershed year not only uprooted fundamental ways of doing business and providing services, it also ended the complacency with which government agencies had viewed their obligations to racial equity. As a result, the Commission began taking some steps toward reorienting our work to center racial equity, including revising the competition criteria for multifamily funding and changing the focus of marketing of our Homeownership programs. Also, in the summer of 2020, the Commission established a staff-led Racial Justice and Equity Team (RJET). WSHFC Strategic Planning Consultant RFP – December 2021 4
The RJET‘s purpose is to act as the accountability mechanism and clearinghouse for the Commission’s racial equity work. This team is working in partnership with the executive director and a racial-equity consultant to create change throughout the agency. Among these efforts is a series of dialogues with Commission leadership and staff, facilitated by the consultant, exploring the inequities in policies and practices that interfere with improving the experiences of Commission staff and external stakeholders who are Black, Indigenous and People of Color (BIPOC). PROJECT DESCRIPTION The Commission seeks a consultant to design and facilitate a strategic planning process rooted in racial equity values that will result in a new mission, vision, values and strategic plan for the organization. In its November 2021 meeting, the Commission board voted unanimously to adopt the racial- equity values developed by the RJET to guide this process. See Attachment A for the full list of racial-equity values. To bring alignment and cohesion to the strategic plan and our antiracism work, the consultant hired under this Request for Proposals will be asked to collaborate with the Executive Director, the RJET and our racial equity consultant. We expect this process to result in a range of strategic goals, outcomes, plans and actions at every level of our organization, within the framework of racial justice. DESIRED QUALIFICATIONS The Commission seeks a consulting partner with the expertise and proven capacity to: ● Facilitate organizational change centered on racial justice and antiracist outcomes ● Design and facilitate a strategic planning process that is in itself equitable and inclusive of staff, Commissioners, stakeholders and community members ● Lead organizational development and transformation in government agencies ● Effectively manage a complex project with multiple partners, tasks and timelines We expect our consulting partner to bring a diverse team of personnel and considerable knowledge of racial justice and equity principles and practices. DELIVERABLES AND RESPONSIBILITIES The Commission will contract with one or more qualified contractors to perform the following services at the direction of the Executive Director and designated staff. WSHFC Strategic Planning Consultant RFP – December 2021 5
1. Clarify and define the desired outcomes of the project. As core deliverables, the Commission expects this project to result in a new vision, mission statement, and core values that build on our recently adopted racial-equity values, as well as an organizational strategic plan. The consultant’s expertise will be needed to define and clarify the essential elements of these, particularly of a strategic plan that will be meaningful and useful in guiding the Commission’s work toward anti- racism for the next several years. 2. Design a strategic planning process. The consultant will work with us to design a process that will achieve the defined outcomes, that will be guided by our racial-equity values (see Attachment A) and that includes the following elements: a. Internal/organizational assessment and external/environmental assessment (e.g., strengths, weaknesses, opportunities, threats). Include a review of the existing organizational goals and the business objectives of each division. b. Incorporation of the work led by the RJET and racial-equity consultant, including recent staff assessments and recommendations of antiracism priorities and actions resulting from the Commission dialogues. c. Open and candid input from all WSHFC board and staff members d. Meaningful engagement (to be specifically defined) with users of our programs, partner organizations, community members and other stakeholders. 3. Facilitate the process to a successful conclusion. The contractor will be responsible for project management, leading meetings, facilitating discussions, and compiling results, while communicating closely with executive management and the Racial Justice and Equity Team and coordinating with the work of the racial equity consultant as necessary. 4. Draft and finalize the strategic plan and new mission/vision/values. The contractor will draft and finalize these deliverables to be formally adopted by the Commission. They will include the following components at a minimum: ● New mission and vision statements ● Core values that incorporate and build on the Commission’s existing racial equity values ● Identification of organizational goals and desired outcomes reflecting the mission, vision and values ● Strategic plan that includes division-level business objectives and key performance indicators that can be implemented at every level of the organization. WSHFC Strategic Planning Consultant RFP – December 2021 6
CONTRACT MANAGEMENT A Commission manager, in collaboration with Commission executive management and other persons as required, will coordinate the work of the contractor; manage the contractor performance and budget process; and act as point of contact for the contractor. The selected contractor will be paid for completion of contract work per an established schedule and completion of specified tasks as outlined in the proposal and final contract. The selected contractor will submit a request for payment on the form and in the manner to be specified by the Commission in accordance with established requirements. For final payment the Commission reserves the right to withhold not less than 20 percent of the contract amount until all work is completed to the Commission’s satisfaction. EVALUATION OF PROPOSALS Principal considerations will be qualifications/experience, approach, schedule, responsiveness, references and entire written proposal. The experience and background of staff actually assigned to the project and previous successful experience will be important considerations. Responsive proposals will be evaluated strictly in accordance with the requirements stated in this solicitation and any addenda issued. The evaluation of proposals will be accomplished by an evaluation team to be designated by the Commission, which will determine the ranking of the proposals. The Commission, at its sole discretion, may elect to invite finalists for interviews, or a final decision may be based solely on submitted proposals. The Commission will determine which proposal is the most responsive to the requirements of the RFP. The Commission reserves the right to award this contract to the consultant which will best meet the requirements of the RFP, and not necessarily to the consultant with the lowest bid. (See “Commission Perspective” for additional rights reserved.) Rejection of Proposals The Commission reserves the right to reject any or all proposals prior to execution of the contract, with no penalty to the Commission. Consultants whose proposals have not been selected for further consideration will be notified via telephone or e-mail. Debriefing of Unsuccessful Consultants Only consultants who have submitted a proposal under the criteria established by the Commission may protest the rejection of a proposal and request a debriefing. Upon request a debriefing will be scheduled with an unsuccessful consultant. The request for a debriefing must be received by the RFP Coordinator within three (3) business days after the Notification of Unsuccessful Bidder Letter is faxed or e-mailed to the bidder. The debriefing must be held within three (3) business days of the request. WSHFC Strategic Planning Consultant RFP – December 2021 7
Discussion will be limited to a critique of the requesting consultant’s proposal. Comparisons between proposals or evaluations of the other proposals will not be allowed. Debriefing conferences may be conducted in person or on the telephone and will be scheduled for a maximum of one hour. PROTEST PROCEDURE All protests, either against the solicitation or the award, must be in writing or contain the original signature of the protesting party or authorized agent. Such protests must state all facts and arguments on which the protesting party is relying as the basis for its action. Copies of the protest must be mailed or hand-delivered to the office of the Commission. Protests against the solicitation must be received by the Commission in writing no later than 5:00 PM Prevailing Pacific Time two (2) business days prior to the date proposals are due. Filing of a protest against the solicitation does not entitle the protesting party to an extension of time for submitting its proposal. Protests involving the rejection of a proposal must be received by the Commission in writing no later than 5:00 PM Prevailing Pacific Time on the fifth (5th) business day following the interested applicant’s receipt of the notice of rejection, whether oral or written, or the announcement of the apparent successful interested applicant(s), whichever occurs first. Only those who are eligible to submit a proposal under the criteria established by the Commission may protest the rejection of a proposal. All protests must be in writing and signed by the protesting party or authorized Agent. The protest must state the grounds for the protest with specific facts and complete statements of the action(s) being protested. A description of the relief or corrective action being requested must also be included. All protests will be addressed to the RFP Coordinator. Only protests stipulating an issue of fact concerning the following subjects shall be considered: • A matter of bias, discrimination or conflict of interest on the part of an evaluator. • Errors in computing the score. • Non-compliance with procedures described in the RFP or Commission policy. The Executive Director of the Commission will consider the record and all facts available and issue a decision within five (5) business days from receipt of the protest unless additional time is required, in which case the protesting party will be notified by the Commission. The decision of the Executive Director will be final. COMMISSION PERSPECTIVE The Commission reserves the right to request additional information from any applicant to assist the Commission in understanding or clarifying the terms of any proposal. WSHFC Strategic Planning Consultant RFP – December 2021 8
The Commission reserves the right to obtain from any and all sources information concerning a proposing institution’s products, services, personnel or subcontractors that the Commission deems pertinent to this RFP and to consider such information in evaluating the institution’s proposal. The Commission reserves the right to waive minor deficiencies in a proposal. The decision as to whether a deficiency will be waived or will require the rejection of the proposal will be solely within the discretion of the Commission. Applicants are cautioned that failure to comply with or respond to any part of this RFP that requires a response may result in rejection of proposals. The Commission reserves the right to investigate references and past performance of any proposing agency with respect to its performance of similar services, compliance with the RFP and contractual obligations, and its lawful payment of suppliers, subcontractors and workers. The Commission may postpone award or execution of the contract after the announcement of the apparent successful proposing agency in order to complete an investigation. The Commission reserves the right to reject any proposal at any time prior to execution of a contract. The Commission has the sole discretion and reserves the right to reject any and all proposals received in response to this RFP and to cancel this solicitation if it is deemed in the best interest of the Commission to do so. Issuance of this RFP in no way constitutes a commitment by the Commission to award a contract, or to pay an applicant’s costs incurred either in the preparation of a response to this RFP or during negotiations for services. The Commission also reserves the right to make amendments to this RFP by giving written notice to applicants, and to request clarification, supplements and additions to the information provided by an applicant. By submitting a proposal in response to this solicitation, applicants understand and agree that any selection of an applicant or any decision to reject any or all responses shall be at the sole discretion of the Commission. Additionally, by submitting a proposal, applicants agree that they waive any claim against the Commission, the State of Washington, and their respective officers, employees, and agents for the recovery of any costs or expenses incurred in preparing and submitting a proposal. The Commission shall not be required to accept any proposal solely on the basis that it contains the lowest price for completion of the work contemplated by this RFP and the Commission reserves the right to negotiate the final contract price. PROPRIETARY INFORMATION/PUBLIC DISCLOSURE All proposals will become the property of the Commission and will not be returned to the proposer. All proposals received shall remain confidential until the contract is issued. If any contract resulting from this RFP is signed by the Executive Director of the Commission and the apparent successful Contractor, the proposals shall be deemed public records as defined in RCW 42.17.250 to 42.17.340, “Public Records.” Any information in the proposal that the Consultant desires to claim as proprietary and exempt from disclosure under the provisions of RCW 42.17.250 to 42.17.340 must be clearly designated. WSHFC Strategic Planning Consultant RFP – December 2021 9
The page must be identified and the particular exception from disclosure upon which the Consultant is making the claim. Each page claimed to be exempt from disclosure must be clearly identified by the word “Confidential” printed on the lower right hand corner of the page. The Commission will consider a Consultant’s request for exemption from disclosure; however, the AGENCY will make a decision predicated upon Chapter 42.17 RCW and Chapter 143-06 of the Washington Administrative Code. Marking the entire proposal exempt from disclosure will not be honored. The Consultant must be reasonable in designating information as confidential. If any information is marked as proprietary in the proposal, such information will not be made available until the affected proposer has been given an opportunity to seek a court injunction against the requested disclosure. A charge will be made for copying and shipping, as outlined in RCW 42.17.300. No fee shall be charged for inspection of contract files, but twenty-four (24) hours notice to the RFP Coordinator is required. All requests for information should be directed to the RFP Coordinator. WSHFC Strategic Planning Consultant RFP – December 2021 10
INSTRUCTIONS FOR SUBMITTING PROPOSALS Submit an electronic (PDF) proposal to Margret Graham at margret.graham@wshfc.org by 5:00 p.m. PST, Friday, January 21, 2022. Late proposals will not be considered. Proposals must be organized as follows in one PDF document: Section 1: Cover Letter/Questionaire (2 pages max) Section 2: Experience, Personnel, Methodology and Costs (10 pages max) Section 3: Examples of or Links to Prior Work (no page limit) Section 4: References (2 pages max) Page limits: Proposals are limited to 14 pages (excluding examples of prior work). Pages must be letter-sized, with 1-inch margins and single-spaced text no smaller than 12 point. PROPOSAL DETAILS: Section I: Cover Letter/Questionnaire (Limit: 2 pages) Include the following: A. Name of the legal entity with whom the contract is to be written. B. Names of the legal entities to be used as subcontractors (if applicable). C. Name, address and telephone number of the principal officer of the contractor and subcontractor (if applicable). D. The legal status of the organization (contractor and subcontractors). E. Federal Employer tax identification number for contractor and subcontractor(s) and the OMWBE identification number for any minority or women-owned firms. F. Washington state tax registration number (contractor and subcontractors). G. If contractor or subcontractor were engaged by the State of Washington within the past 24 months, indicate the contract number and/or any other information available to identify the engagement. H. The location of the facility from which the contractor and subcontractors would operate. WSHFC Strategic Planning Consultant RFP – December 2021 11
Section 2: Experience, Personnel, Methodology and Costs (10 pages maximum, not counting work samples) A. Capacity and Experience 1. Please describe your firm’s capacity, experience and expertise in the following areas. Be as specific as possible. ● Facilitating organizational transformation to anti-racist practices and outcomes ● Guiding and advising nonprofit and government agencies in organizational development ● Designing and facilitating strategic planning for change ● Sharing and teaching the principles and practices of racial equity. 2. Please describe your most comparable work performed during the past two years and include the following: ● Name of the entity and date of engagement ● Person to whom you were responsible and phone/email contact info ● Personnel from your firm who worked on the engagement ● An overview of your work and the outcomes achieved. B. Personnel 1. Please describe the roles and responsibilities of personnel who would be assigned to work with the Commission during the strategic planning process. Include all relevant information including their expertise, training, lived experience, previous work, etc. 2. Describe any partnerships with other individuals or firms, including subcontracting relationships, that would be required to successfully complete this project. C. Methodology Please describe: 1. Your approach to developing a strategic planning process that meets organizational goals and needs, centered on moving toward anti-racism. 2. The stages you would include in the strategic planning process and the expected outcomes of each stage. 3. How you would help the Commission ensure inclusion and equity when moving through the strategic planning process. 4. Your approach to and system of project management, i.e. setting and keeping to timelines, assigning tasks, tracking multiple sub-projects, etc. WSHFC Strategic Planning Consultant RFP – December 2021 12
D. Costs 1. Provide an estimated budget based on your recommended process, including an hourly rate and estimate of hours and overall cost for each stage of the process outlined above. 2. List and explain any fees for travel or incidental expenses. Section 3: Examples Please share two to four examples of prior work, including a strategic plan developed with a client. These can be links to online materials, or incorporated into the submission PDF. Sensitive information can be omitted or obscured. Section 4: References Provide three references who can speak to your recent work, including contact info. WSHFC Strategic Planning Consultant RFP – December 2021 13
CONTRACT GENERAL TERMS AND CONDITIONS The successful applicant will be expected to enter into a contract generated by the Commission in accordance with guidelines provided by the State of Washington, including its general terms and conditions and other standard provisions customary to such contractual agreements. In no event is the applicant to submit its own standard terms and conditions in response to this procurement. The applicant may submit exceptions to the general terms and conditions. The Commission will review requested exceptions and accept or reject the same at its sole discretion. Insurance Coverage The selected contractor is to furnish the Commission with a certificate(s) of insurance executed by a duly authorized representative of each insurer, showing compliance with the insurance requirements set forth below. The contractor shall, at its own expense, obtain and keep in force insurance coverage that shall be maintained in full force and effect during the term of the contract. The contractor shall furnish evidence in the form of a Certificate of Insurance that insurance has been provided, and a copy shall be forwarded to the Commission within fifteen (15) days of the contract effective date. Liability Insurance Contractor shall maintain commercial general liability (CGL) insurance and, if necessary, commercial umbrella insurance, with a limit of not less than $1,000,000 per each occurrence. If CGL insurance contains aggregate limits, the General Aggregate limit shall be at least twice the “each occurrence” limit. CGL insurance shall have products-completed operations aggregate limit of at least two times the “each occurrence” limit. All insurance shall cover liability assumed under an insured contract (including the tort liability of another assumed in a business contract) and contain separation of insured’s (cross liability) condition. Additionally, the contractor is responsible for ensuring that any sub-contractors provide adequate insurance coverage for the activities arising out of subcontracts. In the event that services delivered pursuant to this contract involve the use of vehicles, either owned or unowned by the contractor, automobile liability insurance shall be required. The minimum limit for automobile liability is $1,000,000 per occurrence, using a Combined Single Limit for bodily injury and property damage. The insurance required shall be issued by an insurance company/ies authorized to do business within the state of Washington, and shall name the state of Washington, its agents and employees as additional insureds under the insurance policy/ies. All policies shall be primary to any other valid and collectable insurance. Contractor shall instruct the insurers to give the Commission thirty (30) calendar days advance notice of any insurance cancellation. Contractor shall submit to the Commission within fifteen (15) calendar days of the contract effective date, a certificate of insurance that outlines the coverage and limits defined in the Insurance section. Contractor shall submit renewal certificates as appropriate during the term of the contract. WSHFC Strategic Planning Consultant RFP – December 2021 14
Employers Liability (“Stop Gap”) Insurance In addition, the contractor shall buy employers liability insurance and, if necessary, commercial umbrella liability insurance with limits not less than $1,000,000 each accident for bodily injury by accident or $1,000,000 each employee for bodily injury by disease. Additional Provisions Above insurance policy shall include the following provisions: 1. Additional Insured. The Washington State Housing Finance Commission, its elected and appointed officials, agents, and employees shall be named as an additional insured on all general liability, excess, umbrella and property insurance policies. All insurance provided in compliance with the contract shall be primary as to any other insurance or self-insurance programs afforded to or maintained by the Commission. 2. Cancellation. Washington State Housing Finance Commission shall be provided written notice before cancellation or non-renewal of any insurance referred to therein, in accord with the following specifications. Insurers subject to 48.18 RCW (Admitted and Regulation by the Insurance Commissioner): The insurer shall give the State forty-five (45) days advance notice of cancellation or non-renewal. If cancellation is due to non- payment of premium, the State shall be given ten (10) days advance notice of cancellation. Insurers subject to 48.15 RCW (Surplus lines): The State shall be given twenty (20) days advance notice of cancellation. If cancellation is due to non-payment of premium, the State shall be given ten (10) days advance notice of cancellation. 3. Identification. Policy must reference the State’s contract number and the agency name. 4. Insurance Carrier Rating. All insurance and bonds should be issued by companies admitted to do business within the state of Washington and have a rating of A-, Class VII or better in the most recently published edition of Best’s Reports. Any exception shall be reviewed and approved by Washington State Housing Finance Commission. If an insurer is not admitted, all insurance policies and procedures for issuing the insurance policies must comply with Chapter 48.15 RCW and 284-15 WAC. 5. Excess Coverage. By requiring insurance herein, the State does not represent that coverage and limits will be adequate to protect contractor, and such coverage and limits shall not limit contractor’s liability under the indemnities and reimbursements granted to the State in this contract. Worker’s Compensation Coverage The Contractor will at all times comply with all applicable workers’ compensation, occupational disease, and occupational health and safety laws, statutes, and regulations to the full extent applicable. WSHFC Strategic Planning Consultant RFP – December 2021 15
Attachment A: RJET RACIAL EQUITY VALUES The following values, developed by the WSHFC Racial Justice and Equity Team, were unanimously adopted as the guiding values for the Commission’s 2022 strategic planning process by the Commission board on November 18, 2021. EQUITABLE & MEANINGFUL ENGAGEMENT Ensure that all Black Indigenous People of Color (BIPOC) staff are given the opportunity to contribute to the Commission’s decision-making process and that we are fully engaging our BIPOC community stakeholders. ACCOUNTABILITY For the Commission to move toward antiracism, each person must acknowledge and be held accountable for behavior and actions that do not embody the Racial Equity Values. CHALLENGING WHITE SUPREMACY We must challenge white supremacy by naming it, understanding how it affects our work and biases, and reversing it through concrete and documented actions. ACKNOWLEDGING AND ADDRESSING POWER AND PRIVILEGE Acknowledge that the Commission’s established hierarchies and procedures contribute to structural racism and actively commit to repairing, addressing, and eliminating it. HUMILITY We demonstrate humility by acknowledging our blind spots, implicit and explicit biases, and thoughtfully working through conflict with colleagues and partners. RESPECT We respect that BIPOC and non-BIPOC individuals have different truths and cultural mannerisms; we commit to being patient and allowing space for all to learn, make mistakes and grow. WSHFC Strategic Planning Consultant RFP – December 2021 16
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