Voorwaarden Touring Cars Geldig van 1 januari 2018 t/m 31 december 2018 - Camper.nl
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
Voorwaarden Touring Cars
Geldig van 1 januari 2018 t/m 31 december 2018
Let op; teksten in dit document zijn in het Engels weergegeven vanwege het mogelijk verkeerd
interpreteren van de algemene informatie en verzekeringsvoorwaarden. Mocht u vragen hebben over
deze informatie, kunt u contact opnemen met Travelhome.
Deposit
Deposit is required upon departure to ensure that the vehicle is returned in the same
condition as it was upon pick-up.
We will authorize one full deductible from client’s card at pick-up. The client’s credit limit
ought to be sufficient to cover the deductible and other purchases that they plan to make
during their holiday. Authorization will be cancelled when no new damages are discovered at
drop-off.
All authorized drivers have to present an individual credit card for insurance purposes.
Credit Card has to be valid minimum 6 months after drop-off. The Credit card’s credit
limit must be sufficient for required deposit amount.
Accepted Credit Cards are Visa, Amex and Mastercard. No cash is accepted! Please note
that we will charge 6% for using Amex. Local limitations may apply.
Insurance coverage
The insurance coverage is divided into two different parts in Scandinavia; a compulsory and
collision insurance.
The compulsory insurance covers all the damages or accidents to the third party caused by you.
The second one is the collision insurance, which covers damages to your own rental vehicle
caused by an accident.
Collision insurance covers damages to the vehicle due to an accident, fire or theft. The
insurance is NOT valid if the vehicle is being used under the influence of alcohol or illegal
drugs, or if damage is caused due to reckless behavior.
The collision insurance does not cover any interior damages that are not caused by a traffic
accident.
All Touring Cars rentals include a TCBasic insurance with corresponding deductible. In case
of an accident caused to the rental vehicle, the client needs to pay maximum the deductible
per damage, per accident, per lost items or per punitive sanctions (please see the returning
policy). The collision insurance covers the part of the monetary loss, which exceeds deductible
value per damage. Insurance deductible does not cover interior damages which are not
caused by traffic accident.
The minimum reduction period for lowering deductible is 7 rental days or equivalent monetary
payment (10 days in TCTotal). All additional drivers need to be named for the insurance for
it to be valid. If a non-designated driver drives the rental vehicle TCBasic insurance terms
and conditions apply with corresponding deductible value per damage. All other rental and
insurance conditions remain the same.
Vehicle insurances are valid only in Nordic countries, vehicle cannot be taken abroad without
a special agreement with Touring Cars.
Client will be given details of the current defects on the damage form. Client is responsible to
discover the damages prior of signing the document. Client is liable for all new damages found on
the vehicle upon the end of client’s rental period. All new damages, which were not marked on the
agreement upon pick-up, will be charged from client. This notice is given for clients’ protection.
Airport transfers free of charge
We offer transfers free of charge for the following main airports:
Helsinki International Airport
Rovaniemi Airport
Tallinn Airport
Arlanda International Airport
Malmö Sturup Airport
Gardermoen International Airport for Oslo
Moss Rygge Airport for Rygge
Trondheim Airport
Tromsø Airport
Keflavik International Airport
Malaga International Airport
Manchester International Airport
Liverpool international Airport
Barcelona Tallin airport
Riga international airport
Hyliën international airport
Free Airport Hotel transfers are only available for these airport areas!
Touring Cars standard accessories
All Touring Cars motorhomes are fully equipped for an enjoyable holiday;
Full kitchen ware (reduced at mini)
First aid kit
Instant tyre repair kit
Cleaning set
Bicycle rack*
Waterhose/water can
Fridge
Tire wedge pair
Shower (except for mini)
Heater
Mosquito nets (except for mini)
Blinders
12 V / 220 V outlets
Electricity cable
Gas Bottles
GPS navigation
Electricity Cable*
Cable adapter*
Radio
*limitations in Mini & Van categories
Rental conditions
Services
Base charge Includes
Reservation processing and customer service
Exterior cleaning
Basic interior cleaning (maximum time 2 hours)
Technical check-up
V.I.P Airport transfers; Transfer from and to airport / airport hotels in locations (Helsinki
International Airport, Turku Airport, Arlanda International Airport, Malmö Airport,
Gardermoen International Airport, Moss Rygge Airport, Trondheim Airport, Tromso Airport,
Tallinn Airport, Keflavik International Airport and Rovaniemi Airport.
Familiarization to the motorhome (Service language is English) by standardized video
format & personal introduction
Delivery and collection 7 days a week between 8:00 – 18:00 by appointment.
Holiday Guides and informative brochures about the holiday destination can be collected
at the pick-up station.
24/7 hotline roadside assistance phoneServices
Daily rates Include
Modern rental vehicle
Taxes
Unlimited kilometres
Each calendar day is considered as a rental day unit
Compulsory insurance against loss or damage
Collision insurance with TC Basic deductible per accident or damage
Cooking ware and tableware
Linen exchange free of charge. Clients can replace TC linen and bedding for a freshly
laundered supply during their stay at any of our rental stations.
Electricity cable for camping sites and water hose for fresh water refill
Each vehicle is supplied with instruction booklets
On-board computer
Winter tires
Services not included in the price
Petroleum (DIESEL) is not included in the price. Diesel tank is full at the pick-up and it has to
be returned full. Clients can choose to purchase a refueling service if they wish to return a
vehicle with unfilled diesel tank.
Gas is not included in the price. Both bottles are full upon pick-up and we charge for each
used bottle. No charges if returned full. Gas bottles can be purchased in advance.
Blankets and pillows are not part of standard accessories but can be rented separately.
Parking at our depot - Additional charges may apply. Subject to availability.
Service times
Touring Cars rental stations are open 8:00 – 18:00 by appointment only as we assign a
customer service representative for each client. It is essential to confirm the service times
in order to avoid delays in the service.
Touring Cars needs exact pick-up and drop-off times. In addition, flight numbers have to be
informed for all rentals that include airport pick-up service.
Fuel purchase option
A refueling charge of 26EUR / 250SEK / 250NOK / 23 GBP + 2EUR / 19SEK / 19NOK / 2 GBP per
liter will be applied to a rental if a vehicle is returned with less than a full tank of diesel. Client may
also choose the Fuel Purchase Option at pick-up. Fuel Purchase Option is available at the time of
rental and allows clients to return vehicle without refueling diesel tank. Total cost is based on self-
service diesel price in the area and 26EUR / 250SEK / 205NOK / 23 GBP surcharge. This option allows
a client the convenience of not having to refuel the vehicle prior to returning.
Penalties
The vehicle must be returned with an empty waste water tank and an empty lavatory cassette.
Also, vehicle has to be moderately clean inside. Failure to comply will entail a cleaning surcharge
of 10 Eur per hour.(final cleaning).
Smoking is prohibited in the camper, 1000 EUR penalty will apply
if this rule is broken.
Animals are not allowed in the motorhomes without prior notice.
The penalty fee is 300EUR
Touring Cars will automatically charge clients credit card for all parking fines which clients have
received during their holiday with office fee (20EUR / 190SEK / 190NOK / 18GBP). If a client does notcomply with the agreed returning time, Touring Cars reserves the right to charge 50EUR / 475SEK / 475NOK / 45 GBP per hour for each hour that a client is late. The Client has to give a minimum 24-hour notice of being late or the surcharge will be issued. However, it is essential to confirm any changes in the scheduled service times with Touring Cars. In addition to above mentioned fee, Touring Cars may charge monetary losses from the client, if the client returns the vehicle later than scheduled and if this delays the next rental of the rental vehicle.
Traveling in Nordic Countries
Client has a permission to travel in the Nordic countries (Finland, Sweden, Norway, Latvia,
Denmark and Iceland) with the Touring Cars motorhome.
Traveling in Europe
Client is obligated to ask for permission from Touring Cars when planning to travel outside
the Nordic countries.
Outside the Nordic countries the insurance deductibles are two times higher and special
insurance requirements ought to be followed.
Touring Cars obtains a green card, insurance document, if a client wishes to enter agreed
Central and Western European countries but additional traffic insurance might be required. If
so, it may be bought at customs.
Rental stations hold the right to limit the dedutible to TC Plus in case of the motorhome is
driven outside the country where the rental station is located.
Traveling in Baltic states and Russia
Traveling to Russia, Belarus or Ukraine is not allowed.
Traveling in Eastern Europe is allowed only for rental vehicles from our Tallinn office. Please
note that limitations apply.
For insurance purposes, client is obligated to ask for permission from Touring Cars when
planning to travel outside the Estonia.
Authorized driver
A valid driver’s license is required for all drivers. Driver must have held a driver’s license for
at least one year and be over 18 years of age. Driver must present an acceptable credit card
(debit cards not accepted). All additional drivers must be marked on the rental agreement
(additional fee will apply). Renter and each additional authorized driver must be present to
sign the Rental Agreement.
Breakdown
The customer is responsible for checking engine oil, fluids and coolant levels at each
refueling as well as reporting mechanical failures immediately. Instructions and procedures
for maintenance expense reimbursement are provided at pick-up. Clients may be held
responsible for mechanical damage due to negligence in vehicle operation or failure to provide
normal maintenance. In the event of the vehicle being in breakdown repair for 24 hours or
more, through no fault of the customer, our responsibility to customer is limited to a refund
of daily rate or portion thereof. Client is required to take their rental vehicle to the closest
repair location stated by Touring Care Roadside Assistance. Daily refund will be issued only
for the days that a vehicle is broken down due to no fault of a client. No refund will be issued
if a client violates the rental agreement. Moreover, Touring Cars will not issue refunds for
the whole rental period. Diesel reimbursements will be granted only on severe cases. Please
note that Road Side Assistance is available in Touring Cars destination countries only.
Roadside Help
Free 24 hour telephone assistance - We provide customer service to clients 24 hours a day
during their holiday.
Key replacement (additional fee) - Lost keys? No worries, we will send replacement keys or a
locksmith.
Flat tire - If the vehicle’s spare tire is inflated and serviceable, it will be installed to replace a
flat tire. If no inflated spare is available, the vehicle will be towed to nearest garage. Free of
charge service if client has purchased windshield and tyre protection package. Towing - If the vehicle is inoperable (unrelated to an accident or fault of driver’s behavior)
towing charges will be covered at no additional charge.
Jump start (additional fee) - A battery boost will be provided in an attempt to start the
vehicle.
Fuel delivery (additional fee) - A limited supply of gasoline will be delivered to the vehicle to
enable you to reach the nearest open service station. Up to 15 liters. Roadside help available
at all locations in the Scandinavia. Local service charges / fees will apply.
Vehicle replacements- In case of several technical malfunctions of the vehicle, through no
fault of the customer, Touring cars will repace the vehicle for the clients with the best
possible available alternative vehicle. Vehicle replacement service is subject to availability at
all times, and the need for the replacement is assessed and decided by Touring Cars Roadside
Assistance.
Pick-up and Drop-off procedure
Transfers
If a client requests an airport transfer for pick-up, we will pick them up from the airport and
drive them to our rental station. We do not give out rental vehicles at the airport. Clients
always have to return their rental vehicle to our rental station. If they have booked an airport
transfer for drop-off we will drive them to the airport after their rental vehicle has been
cleared. Airport transfers are confirmed 30–60 minutes after arrival time and drop-off time
is confirmed minimum 3 hours before departure time.
If a client orders a hotel transfer for pick-up, Touring Cars will provide a transfer from the
hotel to the rental station, where pick-up procedures will be performed by the staff.
Similarly, if they book a hotel transfer for drop-off they have to bring the vehicle back to our
rental station first. After their rental vehicle has been cleared they will receive a transfer to
the hotel.
Touring Cars does not have offices in drop-off only locations. If you have sold one-way trip to
these locations, our staff member will meet your client at the airport at these locations to
collect the rental vehicle. Clients, who wish to book one-way package to a One-way rental
station, have to sign one deductible for us. Touring Cars reserves the right to perform post
rental check-up on the rental vehicle. Touring Cars will refund the deductible if there are no
new damages on the vehicle.
Pick-up and drop-off procedures will ALWAYS take place at our rental station.
Vehicle check-up
Detailed damage pictures and price lists are available at pick-up. The price list has been
compiled on a maximum price per damage basis.
We provide guidance for clients on how to check a motorhome at pick-up as all damages
that are not marked on pick-up condition report will be at customers responsibility.
Traveling with children in a motorhome
A child whose height is less than 135 cm has to be in a certified safety device when traveling.
However, children under 3 years have to be traveling always in a baby seat, meaning that if
a baby seat cannot be installed in to the vehicle children under 3 years cannot travel in the
vehicle.
All children whose height is under 135 cm must be seated in a child seat or a booster seat
when traveling in a motorhome.GENERAL RENTAL TERMS AND CONDITIONS 1. ENTERING THE CAR RENTAL AGREEMENT Regardless of the manner of ordering the car, the rental agreement is always entered into between the car rental company (“the Rental Company”) and the person signing the rental agreement, or the legal person (herein¬after jointly “the Renter”) which the person signing the rental agreement represents in the rental event. The Rental Company is the local Touring Cars unit operated by the legal entity that is named on the rental agreement. The Renter shall have a valid driving license, sufficient driving skill for the circumstances, needed driving experience defined by the Rental Company and the minimum age of the driver required by the Rental Company. To qualify to rent the vehicle, the renter must present at the time of rental a valid major credit card. Rental Company may place an authorization amount of up to TC Basic deducible level. A deposit (authorization) with prepaid Credit Cards or cash is not possible. 2. HANDING OVER THE CAR FOR THE USE OF THE RENTER The Rental Company shall hand over the car to the Renter in working order and in compliance with the applicable laws at the agreed place and time. The rented car has been inspected by the Rental Company or its partner before it is handed over to the Renter. However, the Renter is also obligated to inspect the car in connection with the report of the car to establish any potential damage or defects already existing in the car. Po¬tential damage or defects shall be immediately notified to the Rental Company and marked onto the damage report before leaving the rental station. Insurance information and deductibles are presented to the Renter, and the Renter must either accept or decline additional deductible reduction optional. The Renter has been presented and accepts the restrictions and limitations concerning the selected deductible / additional protection. 3. USE OF THE CAR DURING RENTAL The Renter is obligated to take care of the car as well as a careful person takes care of his or her own car, and to observe special carefulness and cautiousness while driving. The Renter undertakes to use the car only in the manner for which it is normally intended. During the rental period, the Renter shall take care of the normal monitoring of the car’s condition, such as tire pressure and sufficient oil and other liquid levels. The Renter is prohibited to add any oil, liquids or fluids other than windshield washer fluid without consulting the Rental Company. Whenever the car is left parked even momentarily, it shall always be locked. The Renter undertakes to drive the car him- or herself. He or she is not allowed to hand over the car to other persons for their use, without such permission being explicitly noted in the rental agreement. The Renter (driver) shall possess a valid driving license. Carrying more than the specified number of passenger is against the law and breach of this agreement. The Renter is obligated to inform the person to whom he or she hands over the rental object, within the scope of this agreement, about the contents of this agreement. Use of the car for illegal purposes, such as towing, competi¬tions or training for these, educational driving or driving on ice is prohibited. Crossing the vehicle pick-up location’s country border with the car is prohibited without the permission of the Rental Company. Smoking is prohibited and the transportation of pets in the vehicle requires additional permission from the rental company. The Renter is always fully liable for any parking fees and tickets, charges of private parking control, overload penalty fees, on-the-spot fines, fines incurred for speeding or other traffic offences or violations, road tolls and congestion taxes caused by the use of the car during the rental period unless other mentioned. The Rental Company reserves the right to charge the Renter’s credit card for the fines mentioned herein, or associated costs caused by the Renter. An additional administrative fee will be applied to each fine, unpaid road toll or congestion tickets, and to all other such violations. Value of the administrative fee is presented on the office price list. Renter authorizes the Rental Company to charge his / her credit card up to 24 months after rental period, for all traffic penalties issued by local authorities and for administrative fees. Renter is in any case responsible to indemnify costs, if credit card charge was not succeeded. By signing the rental agreement, the Renter entitles the Rental Company to disclose his or her identification Valid from January 1st, General rental terms and
conditions 2017 information to the authorities for the imposition of the aforementioned sanction charges. The Renter pays for the fuel used. The type of fuel to be used in the car has been stated in the rental agreement and/or the registration of the car. The Renter is fully liable for any damage to the car caused by filling the tank with or use of incorrect quality fuel. If the Renter returns the car with a partially filled tank, the Rental Company has the right to charge for the missing fuel and the potential filling-up fee at the price indicated in the rental agreement or price list. 4. THE RENTER’S LIABILITY FOR THE CAR AND ITS ACCESSORIES DURING THE RENTAL PERIOD, OWN RISKS The Renter is obligated to indemnify the Rental Company for any damage to and loss of the car and its accessories during the rental period and, as out-of-service indemnification, to pay the rent according to the agree¬ment for the duration of the repair of the car for a maximum of thirty (30) days. However, the Renter’s liability is restricted to the basic own risk share specified in the rental agreement. The basic own risk is charged separately for each instance of damage or loss. The basic own risk may be reduced or, in some cases, completely eliminated by an additional charge separately agreed on in the rental agreement. The Renter is obligated to indemnify the Rental Company for damage in full, without any own risk restriction, if the damage was caused or incurred in some of the following ways: excessive loading, smoking in the car, damage to the car’s upholstery, driving with over- or under-pressured tires, loss of keys, use of incorrect quality fuel, sandstorm damages, snow damage if indicated by signs, driving through too narrow premises considering the size of the car, driving on roads or in areas in poor condition or other negligent or incorrect use of the car. In addition, it is strictly forbidden to drive the vehicle when the wind speed exceeds 15 meters per second. Furthermore the Renter is responsible to check weather conditions and forecast on daily basis. The renter agrees that he/she has received all needed information on how to check the weather conditions at any time. If the Renter breaks this condition and the rental vehicle is damaged in these conditions, insurance coverage is NOT valid on the rental vehicle. Any wind warnings from Touring Cars does not limit the renter’s liability. The Renter’s full indemnification liability always concerns damage that is directly or indirectly due to the Renter’s criminal conduct, use of the car under the influence of alcohol or other intoxicating substances or other breach of the terms and conditions of the agreement occurring intentionally or through gross negligence. The Renter is obligated to indemnify the Rental Company for cleaning costs due to any unusual fouling of the car. The Renter is released from his or her liability towards the Rental Company with regard to own risk, as well if the Rental Company receives full indemnification from a potential third party that caused the damage or his or her insurance company. 5. PROCEDURE IN CASES OF DAMAGE TO OR FAILURE OF THE CAR The Renter shall immediately inform the Rental Company of any faults in or damage to the car during the rental period. Damages that happen inside the vehicle are not applicable to deductible levels. If Renter has purchased the optional Windshield and Tire protection, Rental Company will not hold Renter responsible for loss or damage to the tire or windshield damage of the vehicle. Windshield and Tire coverage gives protection for one windshield or tire damage. For second or more damages, the costs are according to normal prices. Any offences involving the car, traffic accidents and personal injury or animal damage shall always also be notified to the police. In a damage situation, the Renter shall always fill in a written damage report and submit it to the Rental Company. The Renter shall be obligated to pay full compensation for the damage, if the renter fails to fill out a written damage report. The Renter is fully liable for any damage resulting from the neglect of the aforementioned reports. The Rental Company is liable for a technical fault appearing in the car during the rental period which is not due to the Renter’s operational fault and/or negligence. Provided that the defect or fault is within the liability of the Rental Company, it is necessary
for continued driving and permission for repair has been granted by the Rental Company, the Renter is entitled to a full refund of the repair costs paid for the external repair shop for this particular defect or fault. A receipt for the repair work and the payment made shall be submitted to the Rental Company. In 44 the event of the vehicle being in breakdown repair for 24 hours or more, through no fault of the Renter, the Rental Company’s responsibility to Renter is limited to a refund of a daily rate or portion thereof. Renter is required to take rental vehicle to the closest repair location stated by the Rental Company. Daily refund will be issued only for the days that a vehicle is broken down due to no fault of a Renter. The insurance policy and its deductibles are subject to traffic accidents and damages on the vehicle, reimbursable by traffic insurance only. No policy is applicable to damages caused by improper use of the vehicle. 6. PAYMENT OF RENT Unless another payment method has been agreed on, the Renter pays the rent according to the agreement with its possible additional charges with his or her payment card. Already when entering into the rental agreement, the Renter approves the final calculation prepared for the rental in advance without signing it personally. In connection with the rental, the Rental Company has the right to make an advance confirmation for the Renter’s payment card for the amount corresponding to the estimated final rent and potential other charges, by means of which the Rental Company ensures that the Renter’s payment card account has sufficient balance and that the payment card is valid. It is explicitly stated that, when there are grounds for this, the Rental Company has the right to charge from the Renter’s credit card, specified in the rental agreement, additional charges for the following, in addition to the rent according to the agreement: the basic own risk according to the agreement, fuel charges, rents and charges for the extension of the rental period, car delivery and pick-up charges, as well as parking tickets, charges of private parking control, on-the-spot fines, fines, road tolls, congestion taxes and overload penalty fees caused by the use of the car during the rental period, and other comparable charges with their administrative costs. If the legal person specified in the agreement as the Renter is not willing or able to pay the rent, the person signing the agreement on behalf of this Renter is personally liable for the rent and the potential additional charges according to these terms and conditions related to the rental. In addition, when it considers it necessary, the Rental Company has the right to demand two (2) credit cards from the Renter as collateral for the charges arising from the rental. 7. THE RENTAL COMPANY’S LIABILITY FOR A DEFECT IN THE CAR AND DELAY If a technical fault or other defect appears in the car during the rental period for which the Renter is not liable, according to the terms and conditions of rental, the Renter may demand that the Rental Company repairs the defect or a reduction in price corresponding to the defect. Rental Company reserves 24 hours’ time to fix the defect and claims to compensation by the Renter can be declined, if Rental Company fixed the defect within 24 hours since it received information about it. If the Rental Company is unable to hand over the rented car to the Renter’s use according to the terms and conditions of the rental agreement, the Renter has the right to receive indemnification for any reasonable direct costs incurred by the Renter for the delay. Any claims to compensation on the basis of defect for which the Rental Company is not responsible, or which has not been informed to Rental Company before clos¬ing the rental agreement are hereby excluded. Any defects in the vehicle, its equipment or rented items which are discovered after the vehicle hand-over must be reported to the Rental Company as soon as they are discovered. Rental Company reserves right to decline any compensation request, if the Renter fails to notify the Rental Company about any defects prior to the agreed return date of the vehicle. 8. RETURN OF THE CAR UPON EXPIRATION OF THE AGREED RENTAL PERIOD The Renter shall return the car with all its accessories to the agreed place upon expiration of the agreed rental period. Return times cannot be changed during the rental without approval from the Rental Company. The agreed rental period expires when the car with its keys has been returned to
the Rental Company or when the Rental Company has received a notification from the Renter stating that the car has been returned to a place approved by the Rental Company. If the car has not been returned in this manner and no continuation of the rental period has been verifiably agreed, the Rental Company may inform the police of the matter. The Rental Company has the right to charge full rent from the Renter for the duration of any delay in returning and indemnification for any additional work caused to the Rental Company and other economic losses related to the matter. Unless otherwise agreed, the car must be returned with a full tank of fuel. The Rental Company is not responsible for any property left in the car by the Renter at the time of return. 9. POST RENTAL CHECK-UP The Renter commits to a post-rental check-up, in case the motorhome is not returned according to the drop-off time agreed upon in the rental agreement, or if a post-rental check-up has been separately agreed upon with the Rental Company. If a post-rental check-up is performed, the Renter gives the Rental Company the right to charge from their credit card: all damages caused to the vehicle during the rental period, fuel surcharges, all missing items or equipment. The Renter agrees to these being charged, without being present to confirm these charges. In the case of a charge, the Rental Company will electronically deliver all related documents of the charge to the Renter. If the credit card cannot be charged for the accrued charge, this does not absolve the Renter from the obligation to pay said charge. A post-rental check-up is also used in the case of a one-way rental to a location that does not have a permanent Touring Cars rental station. The Renter’s responsibility for the vehicle remains during the post-rental check-up until the rental station has checked and confirmed the returned state of the vehicle with the Renter. 10. RETURN OF THE CAR BEFORE THE EXPIRATION OF THE AGREED RENTAL PERIOD If the Renter returns the car before the expiration of the agreed rental period, the rent is determined according to the used rental period on the pricing criteria according to the agreement. If the car has been rented on special terms, premature return of the car may lead to a change in the type of price list and thereby a change in the daily rent. In the case of prepaid rentals, premature return of the car does not obligate the Rental Company to return the rent paid in advance to the Renter. 11. CANCELLATION OF THE AGREEMENT The Rental Company has the right to cancel the agreement with immediate effect if it appears that the Renter materially breaches the terms and conditions of the agreement. In this case, the Renter is obligated to return immediately the car with all its accessories to the agreed place of return. Either party may cancel the agreement if the car is stolen or a fault preventing the use of the car for which the Rental Company is liable is developed in the car and the Rental Company does not deliver a substitute car within a reasonable period from the notification. 12. DISPUTES CONCERNING THE RENTAL AGREEMENT Any disputes concerning the rental agreement are primarily resolved through negotiations. If the dispute is submitted to a court for a decision, the matter is resolved by the district court for the domicile of the Rental Company or, in consumer dispute cases, by another statutory court of first instance. 13. ELECTRONIC TRACKING All rental vehicles are equipped with electronic tracking devices.
14. PERSONAL DATA OF THE RENTER AND DRIVERS Rental Company collects personal data that you voluntarily provide. Renter and all drivers agree to Rental Company storing personal data. Rental Company will not pass this information onto any other companies outside Touring Cars rental chain other than insurer of the Rental Company and authorities responsible for any traffic, parking, road or other offences. Disclaimer Travelhome is niet verantwoordelijk voor onjuistheden en/of fouten in bijgevoegde gegevens. Informatie is onder voorbehoud van tussentijdse wijzigingen. Gegevens verstrekt op het voucher en de voorwaarden zoals vermeld op het huurcontract tussen U en de leverancier zijn bindend. Travelhome heeft slechts een bemiddelende rol tussen u en de leverancier. Travelhome Reizen vallen onder de ANVR voorwaarden.
You can also read
