VODKA PACKAGING How the top vodka brands stack up on shelf
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VODKA PACKAGING AUDIT ...................................................................... How the top vodka brands stack up on shelf An E-Report by
INTRODUCTION in Affinnova Package Design Audits On shelf competition has never been higher, with the strength of a brand, a physical package must consumers having more options and variations convey the appropriate messages, reasons to of products to choose from than ever before. believe and entice a purchase. Brands must focus What that has meant to marketers is that on the design of their package as much as their the package design of physical products is target audience, pricing and production costs in extraordinarily important. If a product isn’t order to achieve significant retail results. standing out on shelf it’s losing the battle for relevance, mindshare and ultimately revenue. With that in mind, Affinnova has embarked on an exercise in actively “auditing” package design In fact, we know that more than 50% of purchase effectiveness across a number of key consumer decisions are made at shelf for the majority of categories – everything from bubble gum to vodka products, according to recent data. Regardless of to see who is truly “winning the battle on shelf.” ................................................................... The goal of these reports are to: 1. Show which brands consumers most associate with key product category personality attributes (Sexy, Approachable, Fun, Celebratory, etc.). 2. Find which package designs are gaining the most share of attention on shelf. 3. Reveal areas where package design is positive or negatively affecting overall brand perception among consumers. 4. Yield qualitative consumer critiques that illustrate which creative elements are resonating positively, as well as negatively, within each “pack.” * Affinnova audited these 12 popular vodka bottle designs www.affinnova.com 02
EXECUTIVE SUMMARY in Vodka, as a product category, is inherently interesting. As the State of the ..................................................................................... leading growth driver in the distilled spirits market (see sidebar) Vodka Market there have been consistent innovations in the vodka category with different flavors and mixes. However, traditional unflavored According to a report by vodka remains the pillar of the spirits industry, which means the Distilled Spirits Council’s brands must be incredibly effective in their marketing, advertising Economic & Strategic and package design efforts. For this package design audit we Analysis Dept. released last chose vodka for a number of reasons, including: year, vodka has become the backbone of the spirits Package Trumps Taste industry, accounting for Numerous studies have shown that consumers become attached 32% of all volumes. In 2012, to a vodka brand due to marketing and advertising, rather 65.2 million 9-liter cases of than the quality of the actual product. Standing out on shelf vodka were sold in the United and having a bottle that effectively communicates the brand’s States, generating $5.5 billion attributes more often than not drives purchase behavior. It’s also in revenue for distillers. been established that consumers become more attached and Reflecting American’s loyal to a specific brand over time based on brand perception desire to drink better, and “status.” Blind taste tests have revealed that even self- Super-Premium brands lead proclaimed brand advocates routinely pick different vodkas as category growth – increasing their favorite. by 10% in volume in 2012. In a note released on June 28, Competition Is Intense: 2013 by analysts at Bernstein More than a dozen international vodka brands are in the Research and reported on market currently, vying for a piece of the $5.5 billion pie. Well CNBC.com, “Vodka continues established brand such as Absolut, Smirnoff and Grey Goose lead to grow strongly in the U.S., the way, but brands like Skyy have overtaken previous industry ahead of the broader spirits leaders including Stolichnaya. While Smirnoff is still the category market.” leader, more than doubling the next closest competitor in terms of volume, high growth brands like Ciroc (47% growth in 2013) According to the same story, continue to grab market share. Even single digit gains in terms of in the last four years the growth can mean huge profits for ownership entities like Diageo value of take-home sales for and Barcardi. vodka has surged by 22.5%. Vodka makes up 31% of the Diverse Package Designs: total sales value of the U.S In vodka, the design and appeal of the bottle is just as spirits market, according to important as the product that resides within. Brands have been the latest data from IRI. painstakingly careful in measuring what should and shouldn’t be part of a bottle design. Some have chosen to try to stand out and grab attention, while others have remained true to traditional roots and existing brand perceptions. One thing is certain; vodka bottles are incredibly interesting from a design perspective. www.affinnova.com 03
INTRODUCTION in Design Audit Methodology Affinnova’s Vodka Brand Audit was conducted that had consumed at least one vodka drink in in February of 2013 and included 500 nationally the past month. Furthermore, 98% of respondents representative vodka drinkers in the United States, indicated they typically drank vodka at least once who were asked to evaluate the top 12 brands of a month or more. vodka currently in market. These vodkas included Smirnoff, Absolut, Ketel One, Skyy (limited run A mix of internal collaboration as well as bottle), Tito’s, Belvedere, Stolichnaya, Svedka, collaboration with existing clients determined the Grey Goose, Ciroc, Pinnacle and New Amsterdam. key personality traits within the vodka category, Participants were self-identified vodka drinkers which included: Sophisticated Traditional Celebratory Sexy Intelligent Friendly Approachable Fun Trusted Modern Genuine ................................................................... METHODOLOGY For this study, half of consumers were only asked eye tracking test, followed by a word association personality questions about brand names while the exercise, then asked to click and comment on the other half were only asked personality questions specific areas of the package design they liked and about the designs. Consumers were put through an disliked, in order to provide qualitative feedback. A screened panel of Respondents engage in They complete category users is selected web-based eye-tracking evaluations for design for measurement exercises personality and diagnostics OUTPUTS Using of various feedback mechanisms the Personality Profiles and Effective Package Design Affinnova technology platform, various elements. And because consumers are shown the measurements can be taken both qualitatively package designs in a virtual shelf environment, they and quantitatively, including Shelf Impact, Brand are viewed in a competitive context. Share of attention analysis Personality profiling for Click based likes, dislikes, for each package viewed each brand versus pack and verbatims for each pack in shelf-context www.affinnova.com 04
KEY FINDINGS in High Performers/Underperformers: • Absolut, Smirnoff, Stolichnaya and Svedka have bottles that under-perform across several personality metrics vs. their brand equity alone. • Belvedere, Ciroc, New Amsterdam, Pinnacle and SKYY have bottles which convey stronger personality metrics than their brand alone. • Kettle One is showing potential packaging weakness, with average personality traits and open-ended comments indicating “old.” • Absolut, Pinnacle and Svedka do the best at attracting consumer’s attention on shelf. • Pinnacle and Svedka capitalize on that attention by disproportionately holding it, whereas Absolute does not. • Tito’s has the weakest personality of the tested bottles and brands. Up and Coming Brands: • Belvedere’s package significantly helped the brand personality by boosting all traits except Traditional. Significant positive effects occurred with Intelligent, Approachable and Modern. • Skyy’s limited run bottle design improved brand perceptions in a number of personality traits, including Celebratory, Sexy, and Fun. These are key personality traits for the 18-35 consumer demographic. Broader graphic design traits/commonalities: • “Imported” continues to be an important graphic treatment, with consumers responding positively to the country of origin. • Consumers are drawn consistently to the center of the bottle, with some brands taking full advantage with impactful graphics, logos and text. Others are falling short and not taking full advantage of that critical space. Package Design Personality Data: • Absolut scored higher in Genuine, Friendly and Approachable with their bottle design with men than it did with women. • Among women, Skyy and Ciroc were seen as far and away the Sexiest bottles. • Among 21-34 year olds, Stoli’s bottle is seen as much less Modern compared to perceptions with the 35 plus group. www.affinnova.com 05
HOW THE BIG 3 STACKED UP in A look at how the Top 3 Vodka brands stacked up Grey Goose Grey Goose’s bottle design performed above the average for Visibility (Consumers looking at the package in the first 4 seconds) slightly, with a 7% boost over the indexed average, and outperformed at holding attention, with a 9% boost in Share of Attention score over the indexed average. ................................................................... Brand Personality Pack Personality Absolut Absolut’s bottle design performed well on shelf, scoring above the indexed average, but is pulling down the brand in a number of key personality traits, particularly Sexy. ed al y xy t ly le n ed n e en r in Fu er on nd ab to Se at st nu lig od ra ch u iti ie ic Ge Tr l M eb Fr ist ad te oa In ph l Tr pr Ce So Ap * Brand personality score indicates consumer perception of brand name only. Pack personality is consumer’s perception of the actual bottle design. ................................................................... Smirnoff While women associate the Smirnoff brand with Sexy, men do not. Smirnoff is viewed as vastly different, as a brand, between younger and older vodka drinkers. Younger drinkers see the brand as Modern, Celebratory and Fun. Smirnoff’s bottle design evokes largely positive associations, with a strong orientation around being Traditional and classic. www.affinnova.com 06
PACKAGE PERSONALITY PROFILES in Branding is a crucial managerial task and categories or more. Meanwhile, Ketel One lagged consequently a major dimension of marketing behind in all but Traditional, while Tito’s couldn’t theory and practice. Two important aspects of get higher than ninth for any brand attribute. branding are: (1) brands have personalities or human-like characteristics that distinguish them Some interesting package perceptions also from each other, and these personalities are emerged on a demographic level, with men and important to consumers; (2) consumers become women, as well as younger and older groups “engaged” with brands, meaning that they feel having different views of each bottle design. For special emotional and symbolic connections example, women viewed Stolichnaya and Tito’s with certain brands.” (Goldsmith and Goldsmith, as nearly equal in terms of Sophisticated as a American Journal of Management vol. 12) personality descriptor. Knowing that brand personality is crucial in Meanwhile, Absolut’s bottle performed better in establishing credibility and equity with target Celebratory, Intelligent, Genuine, Trusted, Fun, consumers, Affinnova chose eleven important Friendly and Approachable among the 35 plus personality traits most commonly associated with group than it did with the 21-34 year old group. the vodka category, then worked to establish the brands that had a corresponding package design Finally, the 21-34 year old group found the that lead the way within each trait. The below Smirnoff bottle to be Fun, Friendly and chart shows where each vodka bottle ranked in Approachable. By comparison, the 35+ group terms of design personality traits. Absolut, Grey found Absolut’s bottle design to be Fun, Friendly Goose, Skyy and Smirnoff took the top spot in two and Approachable. ................................................................... VODKA PACKAGE PERSONALITY PROFILES * Personality rankings are based on entire panel size for men and women www.affinnova.com 08
DESIGN VS. BRAND PERSONALITY in After measuring overall personality of package helping to lift the brand. Not surprisingly, design, we then compared these results against there is often a very wide gap between consumers’ perception of the brand. This shows existing brand perceptions on the whole and potential areas of erosion, where the package perceptions of the package on shelf. A wide design is actually weighing down consumers gap often indicates the need for a package perception of the brand in the market. It also re-design, to better align with existing brand reveals areas where the package design is personality traits. ................................................................... Design vs. Brand Personality Winner: Belvedere Vodka WIN NER Belvedere’s bottle design is elevating its brand in nearly every personality category, but most notably Intelligent, Approachable and Modern. • It’s clear Belvedere has an opportunity to capitalize on these package perceptions via advertising and marketing campaigns that reinforce them. • Belvedere finished first in package personality for Intelligent. • Respondents had an overwhelmingly positive reaction to the image of the mansion, commenting that it was stately, regal and classy. • Belvedere does not stand out well but overcompensates by holding the attention of those who take notice Brand Personality Pack Personality ed al y xy t ly le n ed rn e en or in Fu on nd b e Se at st nu ha lig od at u iti ie ic br Ge c Tr l M Fr ist ad te oa le In ph Tr pr Ce So Ap www.affinnova.com 09
SHELF IMPACT in A critical indicator of a successful package design Participants were taken through a benchmarking is its ability to quickly grab consumers attention exercise using Affinnova’s patented survey on shelf and hold that attention for a long period methodology with eye-tracking technology, which of time. As a part of the audit, we measured this assesses the inherent ability of a package design impact for each of the brands we tested. to be noticed within the context of competition, free of distorting biases Affinnova can measure: • VISIBILITY: % of consumers looking at a package in the first 4 seconds • SHARE OF ATTENTION: % of time the average consumer spends on each package in the first 4 seconds ................................................................... In the below graphic, 100 is the average score decrease above the indexed average that each for Visibility and Share of Attention for package package received. (i.e.: Pinnacle saw a 39% design eye tracking. The corresponding number increase over the average design for Share above or below 100 represents the increase or of Attention). PACKAGE SHELF IMPACT VISIBILITY * Visibility and Share of Attention go hand in hand. Visibility measures if a pack was seen at all in the first four seconds, while Share of Attention measure how long it was focused on once seen. www.affinnova.com 10
SHELF IMPACT in Shelf Impact Winners: VISIBILITY SHARE OF ATTENTION • Absolut, Pinnacle, and Svedka do the best at attracting consumer’s attention, with all three performing well beyond the average in terms of Visibility as well as Share of Attention. • Pinnacle and Svedka capitalize on that attention by disproportionately holding it (both 30+% increase in the indexed average for Share of Attention), whereas Absolute does not • Belvedere does not stand out well (6% below the indexed average for Visibility) but overcompensates by holding the attention of those who do take notice, seeing a boost of 22% over the indexed average for Share of Attention. 39% 34% 22% 19% 19% 13% 10% INDEXED AVG -6% Shelf Impact Losers: • Smirnoff was below the average for both Visibility and Share of Attention. It is currently the world’s No. 1 selling vodka and last went through well-publicized bottle redesign in 2003. • Ciroc, despite scoring well in a number of key personality traits, fell well short of the competition on shelf. The bottle tied for last in Visibility and second to last for Share of Attention. • Despite having a relatively good Visibility score, Smirnoff was the least effective at holding attention at 25% below the average. • Tito’s did not score well in either Visibility or Share of Attention, falling more than 10 points below the average in both. INDEXED AVG -6% -9% -8% -12% -12% -20% -23% -25% www.affinnova.com 11
CLICK AND COMMENT DIAGNOSTICS in As part of the audit, Affinnova engaged that can be made to existing packaging, in consumers to provide free form commentary order to more closely reflect the current brand about their likes and dislikes of the package perceptions. Consumers click design elements designs they reviewed. This exercise is useful they like most and least, with each click in revealing design elements that are viewed prompting the consumer to elaborate with free positively and negatively, to help shape a potential form feedback. Affinnova’s technology then new design. detects zones of interest and analytic summaries, where verbatim feedback is collected and Click and Comment Diagnostics also analyze available through an interactive viewer. performance results to inform design refinements www.affinnova.com 12
CLICK AND COMMENT DIAGNOSTICS in How consumers view the Big 3 bottle designs Absolut • The Absolut logo is seen as overwhelmingly positive in terms of text, color and message. (zone A) • The handwritten history is the most polarizing aspect of the bottle. It’s viewed as equally positive and negative by consumers. (zone B) • Many liked the fact that the product is imported. (zone C) ................................................................... Smirnoff • Overall, the Smirnoff pack is well liked with limited and diverse negative response. • Consumers like the red color, think it’s classy and stands out. • Consumers frequently note liking the triple distilled claim. (zone A) • The logo near the cap is seen as a positive (zone D) and stands out ................................................................... Grey Goose • Grey Goose’s bottle communicated its “French” origin and “good” reputation. • The landscape in the center (zone A) is viewed positively, with many liking the scene and imagery. • The “Imported from France” message (zone B) received some negative feedback, but was overall viewed positively www.affinnova.com 13
ABOUT AFFINNOVA in Affinnova’s Technology Affinnova helps companies bring their best to fully explore their ideas and create a wide space product, advertising and design ideas to market. of product, advertising or design possibilities. That creative space of ideas, often representing Traditional creative research tools and techniques millions of variations, is then processed by typically force trade-offs between creative patented evolutionary algorithms using individual exploration and accurate prediction. Marketers are and collective consumer feedback to find the forced to suppress creativity to reliably analyze optimal concepts or executions that are then one or two ideas, or work through complex measured against competitive benchmarks to processes with long cycle times that still end in predict performance and provide actionable sub-optimal executions. business insights. By contrast, Affinnova’s technology platform Affinnova’s technology can be applied to a broad fully unleashes the power of creativity through a range of creative executions, including product combination of collaboration software, evolutionary concept development, product packaging, optimization technology and predictive analytics. communication strategy, traditional/digital Affinnova’s collaboration software empowers teams advertising, web/mobile site design and store design. 1 2 3 Explore Optimize Act Collaboration Software Evolutionary Algorithm Predictive Analytics & Insights .... .... . . . . . . .. . . .. . . . . .. .... . . . .. .. . . .... . .. . . .. . .. .... .... . .. . . .. .. . . .. . . .... ..... ..... .... ..... .. ................................................................... Watch our Request a Demo of Intro to Affinnova video Affinnova Studio www.affinnova.com 14
CONTACT AFFINNOVA in * Interested in your own Package Design Audit? Click this link or email: ................................................................... * Learn more about Affinnova’s Package Design Solutions Click this link to see our video Contact Us! www.affinnova.com 15
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