Virtual reality: Changing The Corporate Learning Experience - EDUCATE ENGAGE ENTERTAIN
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Virtual reality: Changing The Corporate Learning Experience EDUCATE ENGAGE ENTERTAIN copyright©©Designing Copyright DesigningDigitally, Digitally, Inc. Inc. | 866.316.9126 | 866.316.9126 | www.designingdigitally.com | www.designingdigitally.com | 1 | info@designingdigitally.com
TABLE OF CONTENTS 02 02 WHAT IS VIRTUAL REALITY? TYPES OF VR fully immersive semi-immersive non-immersive 03 MAIN COMPONENTS OF A VR SYSTEM personal computer head-mounted display 03 WHY IS VR A GAME CHANGER? input devices 04 WHAT’S THE DIFFERENCE BETWEEN VR & AR? How are vR and aR similar? 05 WILL VIRTUAL REALITY SPREAD ITS WINGS IN CORPORATE LEARNING? how are vr and ar different 06 WHAT ARE THE BENEFITS OF VR? Enhances learner engagement 08 INDUSTRIES THAT CAN BENEFIT FROM VIRTUAL REALITY TRAINING healthcare real-world environment retail safe environment manufacturing saves costs space Helps learner gain mastery real estate provides useful metrics 09 THE FUTURE OF VR fact 01 fact 02 10 CONCLUSION references fact 03 fact 04 fact 05 copyright © Designing Digitally, Inc. | 866.316.9126 | www.designingdigitally.com | 1
what is virtual reality? Virtual Reality (VR) deals with using technology to create a virtual simulated immersive environment. It is an immersive technology and allows the human brain to be convinced that is is in an environment it really is not. VR simulates senses like vision, hearing, touch, and so on to create a 3D world where the users are completely immersed. Types Of VR Fully immersive You need three things for a fully immersive VR experience – a detailed virtual world to explore, a high- end computer that can detect your movements and adjust the experience in real time, and hardware like headsets, headphones, and so on that help you immerse yourself in the virtual world. Fully immersive simulations offer realistic experience to the user. It delivers high contrast level, enhanced update rates, and high resolutions. Semi-immersive Here, you are partly immersed in the virtual environment. Semi-immersive systems borrow heavily from technologies that have been developed in the flight simulation sector. Semi immersive systems usually comprise of a high-performance graphic system attached to a big screen monitor, projector system, and multiple television projection systems. The projector systems are more or less similar to IMAX theatres. Non-immersive A flight simulator used for personal interest can be a non-immersive VR experience. An architect might use non-immersive VR to create a 3D model of a building. 3D reconstructions can be used on the desktop with the help of just a mouse. They may not provide you with the feeling of being in the environment, but they are much better than pastel drawings and sufficient for the task at hand. copyright © Designing Digitally, Inc. | 866.316.9126 | www.designingdigitally.com | 2
main components Of a VR system Personal computer To power the 3D environment, you need to have robust computing power. Personal computers, consoles, and smartphones act as the engine that powers the VR content. A VR video cord is a must-have. Head-mounted display They are headsets or goggles with a display mounted in front of your eyes. It covers your full field of view to display VR content. Head-mounted displays may be accompanied by headsets for a better audio experience. Examples are Oculus Rift, HTC Vive, Sarlar 3D VR, and so on. Input devices Input devices include joysticks, controller wands, tracking balls, motion trackers, trackpads, data gloves, and so on. These devices are instrumental in convincing your brain that the artificial environment is real. They help you navigate the environment naturally. The resistive force or haptic feedback that the input devices provide, informs the users that an interaction has taken place. This feedback becomes more important if we are dealing with people with visual disabilities. why is vr a game changer? Virtual reality is something that is here to stay and revolutionize the way you work and learn. The concept of VR may not be new but the technology that powers it up is. The main aim of technology is to improve your lives. VR offers full sensory immersion that is a sensory treat. How would you feel if you could take a test drive without having to visit the dealer? Or try out new clothes without having to leave the house? Mind- blowing, right? VR can make this possible with its fully immersive capabilities. VR can engage learners and improve the retention of learning by offering the element of experience. You copyright © Designing Digitally, Inc. | 866.316.9126 | www.designingdigitally.com | 3
may be able to learn concepts by reading or hearing about them, but if you can be immersed and interact with the learning the recall and retention of concepts grow by leaps and bounds. This experiential learning is more applicable to complex topics. Think about learning to fly a stealth aircraft or performing a complex surgery. Wouldn’t you be able to learn better if you could have hands-on experience? But, it may not be safe to practice . This is where VR can help. You can have the same experience in a virtual environment without the risks involved. You can make mistakes and learn from it without fear. For learning to be able to transform lives, it needs to be experiential. Online learning is mostly two dimensional. It is not possible to utilize the power of experiential learning with it. But, with the advent of VR, it is now possible for the learners to learn by experience. Learners can test their skills, interact with their peers and experts, and record their work, all within the VR environment. VR applications offer a sea of opportunities in every facet of your lives - education, profession, tourism, healthcare, and so on. Technology promises a digital future powered by immersive VR environments. You should grab it! what’s the difference between vr & ar? Virtual and augmented reality seems to be the buzzwords of today. Both have a promising future in the tech sector. They aim to change the way consumers will interact in the digitized space. But, not too many people understand how they work. They get confused and use the terms interchangeably. While there may be similarities between both, they do have sharp distinguishers. Augmented reality (AR) uses technology to integrate digital information within the user’s existing environment in real time. VR creates a completely artificial 3D environment, whereas AR uses the current setting and overlays new information on it. Even though AR layers information about the real environment, it still allows users to navigate through the real setting. A recent example of AR would be Pokemon Go. This game has made people run all over the streets looking for imaginary creatures with their help of their smart devices. copyright © Designing Digitally, Inc. | 866.316.9126 | www.designingdigitally.com | 4
How are vR and aR similar? Both AR and VR leverage similar kinds of technology in order to enhance user experience. Both provide experiences that are sought after by users for business and entertainment purposes. Leading technology-intensive organizations are releasing products to support these technologies. Both AR and VR have the capability to revolutionize the medical landscape by making remote surgeries a viable option. How are vR and aR Different? In a VR headset, there will typically be a couple of screens that you can hold to your face and view through the lenses. The set uses sensors to track your head and body movement as you move and renders relatable images to create the illusion of an environment that is not there. On the other hand, AR uses glasses so that you can see the real environment as it is, and then projects digital elements. It requires less processing power as compared to VR. However, AR and VR are not pitted against each other. They may serve different functions, but both have a role in the future. AR may be a step ahead of VR since there are several AR products available in the market. But VR is catching up. “By 2020, VR and AR are expected to create around $150 billion in revenue.” Will Virtual reality Spread Its Wings In Corporate Learning? If you want to beat the competition, you have to make sure that your organization does not stop learning. Lifelong learning is a business priority as corporate learning strategy are aligned to business goals. It’s not that organizations do not invest in learning and development of their employees. Most of the time, the platform may not be right for the target audience. A majority of the modern workforce is made of millennials. They prefer on-demand learning available on mobile devices. They get demotivated by linear navigation and presentation style learning approaches. To cater to their growing needs, organizations are repackaging their learning into different formats that make it easy for them to filter and discover content. Also, corporations have realized that the best way to learn is by doing. If you provide your employees with the option to practice the skills they learn, the recall and retention are far better than learning by reading. This is called experiential learning and VR helps boost it. Experiential learning engages most of the senses and expands the learners’ critical thinking skills. Incorporating VR into your learning strategy helps boost the engagement of the learners. When technology speeds up the way people learn, then educators can spend less time covering a specific topic. If you are still unsure about the virtues of VR, then here are some facts that may help you take a decision. copyright © Designing Digitally, Inc. | 866.316.9126 | www.designingdigitally.com | 5
The biggest advantage of VR is that it drives behavioral changes far better than any other mode of learning. It has been seen that training football quarterbacks with VR have improved their decision-making ability by almost 30 percent. Jeremy Bailenson, a Stanford professor, found out from a study that learners retain 33 percent more from a VR experience than a standard video experience. Yet another study showed that participants were able to reduce their fear of public speaking by almost 20 percent with the help of VR. VR may be a niche segment, for now. But, with Apple’s mixed reality device, Google’s Android, and Microsoft Hololens, there will be a surge in the market. With competition, the technology will become better and cheaper. The cost of developing content for VR and AR is on the drop. Even though the initial cost may be high, it evens out in the long term. Take advantage of the novelty factor and astonish your learners. VR is here to stay and will revolutionize learning. It is not a good idea to stay on the sidelines and be a spectator. Get ahead and develop learning for the new trend. what are the benefits of vr? Using VR in corporate training provides an edge to your regular corporate training. VR provides positive benefits to both the organization and its employees. It is a win-win situation when your employees benefit from the VR experience and pass on the benefits to the organization in the form of higher productivity and lower cost. Here are some of the benefits to the organization and its employees. Enhances learner engagement VAK Learning Styles Model believes that there are three kinds of learners – visual, auditory, and kinesthetic. VR combines these three learning styles and offers a super effective learning process. The human brain has minimal attention span when it comes to training. If you want to keep your learners hooked to a piece of learning, then you must offer something interesting. The workplace is full of interruptions. If your learner loses his or her focus even for a minute, it takes a lot of time to get it back. A VR experience can beat the usual monotony of traditional learning approaches. It is an immersive experience and keeps your employees engaged. The more they are engaged, the higher the retention rates. If they like what they are learning and pay attention to it, the better they will remember it. And, if they can recall their training they will apply it to their work to enhance productivity. copyright © Designing Digitally, Inc. | 866.316.9126 | www.designingdigitally.com | 6
Provides a real-world environment A face-to-face or a web-based training usually involves a classroom or a computer. This style of teaching may work to some extent, but it is not able to recreate your employee’s regular work scenario. VR changes that immediately. Once your employees put on the headset they are transferred to a virtual world that simulates what their typical workday may look like. This realistic environment helps them to identify with the learning and relate to their work profile. This works particularly well for people who work at dangerous environments. Allows a safe environment to make mistakes Practice makes one perfect. The more you let your employees practice their skill, the better they get in their work. The more mistakes they make, the more they learn from it. But, if you are in a profession where errors have serious real-world consequences, then you cannot afford to make mistakes and learn from it; for example, doctors. How will they practice their skill? VR makes it easy. It provides a controlled environment where your learners can make as many mistakes they wish to without fear of causing damage to life and property. They receive immediate feedback on their actions. That way they know what not to do in their real job. You as an organization can save money by letting your employees make the mistake in the virtual world instead of their job. Saves cost The initial cost of VR can be costly, but not sky high. With more competition in the market, the prices are stabilizing further. VR equipment is a one-time expense that evens out in the long term. You can recover the cost faster if you are an organization with offices in multi-locations. Your employees can use the training as many times as they want without extra cost, and can access it at anytime. Also, you do not have to spend money on traditional training expenses like travel and accommodation of learners, booking a physical venue, hiring or buying training equipment, printing stationery, and so on. Add to this the cost of enhancing productivity. Helps learner gain mastery One of the best ways to learn is to learn by doing. When you do the same thing over and over, you become a master of that. VR helps learners gain mastery faster. This is mostly because it allows your employees to repeat the same learning experience as many times they need. This builds their level of confidence and it reflects in their work. So, chuck the training manual and offer a VR experience instead. copyright © Designing Digitally, Inc. | 866.316.9126 | www.designingdigitally.com | 7
Provides useful metrics Most training systems do not provide analytics data that are actionable. But VR training programs provide useful metrics. It tracks how long it took for a learner to complete a particular task, which actions they found complex, how they met their goals, and so much more. These metrics help the learning department to improve the learner experience and get a better return-on-investment. industries that can benefit from virtual reality training eLearning professionals should be excited about VR training. Here are five industries that can take advantage of VR training and include it in their corporate strategy. Healthcare Healthcare professionals have an important job profile. Their skills can save lives. But, it is not always possible for them to acquire real-world experience in their jobs. A small mistake can cause loss of life. So, how do they gain practical knowledge and experience? This is where VR and AR come to their aid. These tools help them practice in an interactive environment that simulates their real workplace. They can explore the new process and experiment with existing procedures. They have the option of making mistakes and learning from them. Their mistakes will not endanger lives since it is in a virtual environment. Retail Retail is a highly competitive sector and you must use digital technologies to its full advantage. You can use VR to train your management and customer service employees. For example, you can use Oculus Rift headsets and gaming consoles to train based on on-screen cues that guide the employee to make decisions during rush situations and deal with repercussions. VR-based simulations can also help sales personnel perfect their negotiation and sales skills. Manufacturing Another industry where wrong moves can have dire repercussions is the manufacturing industry. If an employee is not familiar with machine controls then he might get injured or harm his coworkers, accidentally. With VR training, they get a chance to practice and master the process. Instructors can guide them and help them all issues promptly. This can save lives as well as cost in terms of damages that may have occurred. copyright © Designing Digitally, Inc. | 866.316.9126 | www.designingdigitally.com | 8
Space NASA was one of the early adopters of VR. They used VR tools to train astronauts. They can practice their tasks in a zero-G environment, especially spacewalking. Spacewalking is an action where the astronaut leaves the environment of the spaceship and works on essential tasks like replacing a faulty module. The problem here is that they do not have an idea of what to expect unless they actually do it. That can turn out to be quite a risky proposition. But VR prepares the astronauts about what they can experience and this can reduce the error margin to a great extent. Real Estate Real estate agents can use VR to tour properties and gauge suitability with clients. They do not need to visit the sites physically. They can get a feel for the layout and adjust the plan, thereby saving a substantial amount of time and money. They can even use VR tools to guide new hires and teach them the tricks of the trade. The future of VR Here are 5 interesting facts about the VR market and what to expect in the future. fact 01 According to tech M&A advisory firm Digi-Capital, the VR market is said to reach $30 billion by 2020. Most of the growth is expected to come from games, videos, and VR headsets. fact 02 Between 2016 and 2022, North America will be holding the largest share of the VR market. fact 03 VR could be the next computing platform. At least that is what Mark Zuckerberg of Facebook would like to believe. He believes that in future, VR could be the main form of communication. It may take some time to get there but it is not too far away. fact 04 Google’s Cardboard app has been downloaded more than ten million times. Oculus Rift’s orders have been delayed. This reiterates the fact that people are waking up to VR. copyright © Designing Digitally, Inc. | 866.316.9126 | www.designingdigitally.com | 9
fact 05 If we are to believe AngelList, the start-up tracking site, then 685 VR start-ups are there at present with an average valuation of $4.5 million. VR is not just a passing phase. It is sure to stay on. It is molding certain industries with its immersive experiences. It may take some time for mass acceptance. But, when the time comes the adoption can happen at a rapid pace. Also, at present, the VR experience caters to auditory and visual senses. But, gradually it may cater to the rest of the senses too. High-end touch sensors that break the façade of the virtual world is in the offing. The industry is getting started with VR tools. There are a lot of unknown factors. But as companies make relevant investments, newer technologies are being developed that help VR develop further. ddinc virtual reality serious game An undisclosed client approached Designing Digitally, Inc. with a unique request for training that involved immersive learning outside of what the client was used to doing. The organization had struggled to train electrical line workers on how to effectively clear trees without the hazards of falling timbers, property damage, or even electrical line damage. They were looking for an innovative way of training the electrical line workers on how to proficiently cut down the trees around electrical lines in residential areas. They had previously utilized Instructor Led Training (ILT) that was informing the workers how to cut the trees but were seeing the same number of incidents to private property and improper cutting of the trees around the electrical lines. As a result, they were looking for a new and innovative learning approach to train the electrical line workers. After a detailed analysis, Designing Digitally, Inc. determined the best experience would be to immerse the learners into a 3D space in which they could practice cutting down trees in a safe and fun environment. A 3D virtual environment, based around game mechanics, was developed to provide a fun and innovative way for the learners copyright © Designing Digitally, Inc. | 866.316.9126 | www.designingdigitally.com | 10
to practice cutting the trees around the electrical lines without impacting the bottom line of the organization, hurting people, or damaging equipment. This immersive learning game was developed to allow the electrical line workers to experience a day in the life of doing their jobs in a residential location. This is to ensure that the learners get a real to life as possible experience while making it fun for them to test their skills sets. There are built in branching situations, scenarios, and game mechanics that allow for an engaging, educational, and entertaining learning experience. Designing Digitally, Inc. replicated costly incidents that the company has faced in the past in addition to they are likely to face. The training opens with a tutorial that also assesses the learner. They are then placed in a tier based on their results. As they advance through the training the information they are provided and scenarios they face varies based on the decisions they make. In this space mistakes result in the learner receiving more information and practice rather than loss of property, or worse. This learning experience uses VR technology to allow this learning to take place using the Oculus Rift, HTC Vive, or other major VR hardware systems. The system was implemented within the training department at the client’s headquarters to allow them to conduct hands on training with the students during the Instructor Led Training portion of their on-the-job learning. The development was created in a 3D gaming engine that allowed for a fully immersive experience which included 3D spatial sound, haptic feedback through hand devices, and immersion through the Virtual Reality headset unlike another other training experience prior. The development of this VR Serious Game has provided the client with a learn-by-doing experience that now can be used in conjunction with the Instructor Led Training, and as a fun learning experience for future new hires at the organization. Overall, this VR immersive learning game has decreased liability for the organization, which will directly result in a bigger bottom line and fewer expenses paid due to personal property damage, company property damage, and electrical line violations. conclusion If you are interested in developing a Virtual Reality Solution, consider partnering with the award-winning team phases. Contact one of our Learning Solutions Specialists today to learn more about our capabilities and partnership opportunities. copyright © Designing Digitally, Inc. | 866.316.9126 | www.designingdigitally.com | 11
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