User Manual - 2440 Chambers Street, Ste A Venus, Texas 76084 (817) 297-7745 - US Steam

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User Manual - 2440 Chambers Street, Ste A Venus, Texas 76084 (817) 297-7745 - US Steam
User Manual

2440 Chambers Street, Ste A
    Venus, Texas 76084
      (817) 297-7745

                              1
User Manual - 2440 Chambers Street, Ste A Venus, Texas 76084 (817) 297-7745 - US Steam
WARNING:
                                                                                                                          The appliance can suck in up to approx. 1.5 litres of
                                                                                                                          If you exceed this amount, the fill level sensor will stop
                                                                                                                          tion automatically and LED D (page 2) on the displa
                                                                                                                          flash.

                                         Assembly
                                                           • Open the cover on the filter bowl by pushing off the rele-

                                         Assembly            vant clips.
                                                                                                                                INFO:
                                                                                                                          If you only wish to suction liquid, such as accidental
                                                                                                                          spills, it is not necessary to fill the appliance's filter bow
                                                                                                                          water.
                                                                                                                          When sucking liquids, the MAX. capacity in the contai
      Collection Tank                                                                                                     approx. 4 litres.

                                                                                                                          Inserting the steam suction hose
      Ø Remove by pulling latches out, located on                                                                         • Insert the connector of the steam suction hose int
                                                                                                                            socket until you hear the click of the safety hook.
        the sides of the tank, and slide off.                                                                             • To remove the hose from the appliance, press releas
                                                                                                                            ton A and pull on the connector.
                                                                                                                                                           A

                                                           • Fill with tap
                                                             water
      Ø Remove the lid and fill the tank with water to       up to the
                                                             green line
        the GREEN fill line.                                 (approx.
                                                             2.0 litres).

      Ø Secure the lid to the tank before re-installing.

      Ø To install the tank, pull out the latches and slide
        tank onto the back of the Blue Evolution.
      Ø Use the latches to lock tank in place. It should
        slide smoothly and fit tightly.

         The collection tank can hold ½ gallon of water. If you exceed this amount, the
         fill level sensor will stop suction and the warning display will flash.

                Push Handle                          Accessory Box
Ø Attach by placing over fixed screw studs            The accessory box fits securely on the
  located on each side and secure with the 2          handle using two fixed knobs. Tighten
  small knobs. Use the washers with small             by turning knobs clockwise.
  knobs.

  Ø Secure handle                                     Ø Attach screw knobs
    with the larger                                     located on each side
    knobs, by turning
                                                      Ø Sits in groove on
    clockwise until
                                                        handle
    tight

                                                                                                                                                            2
User Manual - 2440 Chambers Street, Ste A Venus, Texas 76084 (817) 297-7745 - US Steam
Table of Contents
Assembly (Collection Tank, Handle, and Toolbox) ____________________________________                       2
Quick Start
   Steam ____________________________________________________________________                              6
   Extraction _________________________________________________________________                            7
   Vacuum __________________________________________________________________                               7
Indicators    ___________________________________________________________________                         8
Trouble Shooting / Error Codes. __________________________________________________                        9
Descaling ___________________________________________________________________                             10
Maintenance _________________________________________________________________                             12
Specifications ________________________________________________________________                           13
Warranty & Notices ____________________________________________________________                           14

Ø DO NOT leave the steam cleaner unattended while plugged in.
Ø Turn off all controls and unplug the electrical cord when not in use, when moving to another location and before
  servicing.
Ø DO NOT use with a damaged cord or plug. If the steam cleaner is not working as it should, has been dropped,
  damaged, left outdoors or dropped into water, call for service before using.
Ø NEVER attempt to disassemble this steamer in a way not instructed in this manual.
Ø DO NOT handle the electrical plug with wet hands.
Ø DO NOT use near children.
Ø DO NOT pull or carry by power cord. Keep cord away from heated surfaces.
Ø ALWAYS set safety switch on hose handle into the locked position when not in use.
Ø Keep body, hands, and feet away from accessories or nozzle when steam is in active use.
Ø Not setting safety switch to locked position could result in an injury.
Ø ALWAYS test a small area before cleaning a large area on any type of surface to make sure no damage will
  occur.
Ø This appliance is not rated for use in explosive environments.

The steam cleaner uses 110 Volts and will pull 13.1 Amps. It should be the only appliance plugged into an
outlet.
Ø Use only a 12 gauge / 20AMP rated or higher rated extension cord.
Ø Any alteration of electrical cord supply on this steam cleaner will void all warranties.

                                                                                                               3
Cleaning Tools

                                   Extension Wands                 Floor Brush
                                       (Set of 2)                 Part # SV5672
        Hose                        Part # SV1594
   Part # SV4896

     Small Extraction Nozzle                    Large Extraction Nozzle
         Part # SV7314                               Part # SV8011

3-Hole Nozzle      1-Hole Nozzle
Part # SV4891      Part # SV4890

                                                            Part # SV5624

                                                           Part # SV5645

          Brushes
     3” Round Nylon
     1” Round Steel
     1” Round Nylon                             Long Jet Nozzle
     1” Round Brass                              Part # SV5435
     3” Triangle Nylon
                                                                            4
Blue Evolution
             Boiler Cap

                                                                        Cleaning Accessories
              Water Reservoir Tanks

                          Console
                                                                        Collection Tank
                  Hose Connection

                                                                        Exhaust Cover
                                                                         Look Plugs
                                                                        Drain foward to it.

er module                     Start-up suction
                                                  Iron (not included)                   D
                                                                             Low Water

                   Steam Pressure
                                                                                Descaling
                         Boiler
                      Temperature                                           Extraction

                                                                             Steam
                                                 Boiler Heating
             C                                   (Flashing when heating)                B

g performance can be          Suction
 ng the hot water mo-         Press button B on the display to activate suction.
                              LED D for suction turns red. (Suction mode 3 = max.)
             LED Colors:      Press   button T3 on the handle to switch on suction.
             Green = Low Vacuum
             Orange = Medium Vacuum             ON/OFF VACUUM EXTRACTION
aterials.    Red = High Vacuum
                                                                                               5

                                          T5
Quick Start-Up
1) Add Water                                                                                                                                               Blue Evolution is Ready when:
      Ø Remove tank caps and add water                                                                                                                     Ø Temperature ≥ 330 ℉
        to the steam and extraction tanks                                                                                                                  Ø It will take 10 minutes for the steamer
                                                                                                                                                                                Look foward to it.

                         Assembly / preparation
      Ø Replace tank capsFilling the filter bowl                                                                                                             to heat and reach working
                                                                                                                                       • Re-insert the filter bowl, ensuring the switch cam on the
                                                                Your appliance is fitted with a hygienic water filter. You must
                                                                fill the filter bowl with water before starting, in order to bind
                                                                                                                                                             temperature after powering on
                                                                                                                                         cover is in the correct position.

                                                                the extracted dirt in the water and to clean the suctioned air
                                                                in the water bath as well.
               Extraction                                  Steam• Loosen the clips on the right and left of the filter bowl and
                                                                  remove from its slot.
                                                                                                                                                            This symbol      will flash during
                                                                                                 ½ gallon                                                   operation indicating the Blue Evolution
                                                                                                  capacity                                                  is heating.
                                                                                                  for each                                    WARNING:
                                                                                                                                       The appliance can suck in up to approx. 1.5 litres of liquid.
                                                                                                    tank                               If you exceed this amount, the fill level sensor will stop suc-
                                                                                                                                       tion automatically and LED D (page 2) on the display will
                                                                • Open the cover on the filter bowl by pushing off the rele-           flash.
                                                                  vant clips.
                                                                                                                                             INFO:
                                                                                                                                                         5) Insert Hose
                                                                                                                          Look foward to it.If you only wish to suction liquid, such as accidental water

              Assembly / preparation                                                                                                   water.      Ø Lock front wheels
                                                                                                                                       spills, it is not necessary to fill the appliance's filter bowl with

2) AddFilling
         water            to the vacuum
              the filter bowl         • Re-insertcollection
                                                 the filter bowl, ensuring the switch cam on the
                                                                                                                                       When sucking liquids, the MAX. capacity in the container is
                                                                                                                                                   Ø Insert the hose and press until you hear
                                                                                                                                       approx. 4 litres.
                                                                                      cover is in the correct position.
              Your appliance is fitted with a hygienic water filter. You must
     tank     fill the filter bowl with water before starting, in order to bind
              the extracted dirt in the water and to clean the suctioned air                                                                             it click
                                                                                                                                       Inserting the steam suction hose
                                                                                                                                       • Insert the connector of the steam suction hose into the
     Ø fill   in the water bath as well.
              line and re-attach (See page 5)
        • Loosen the clips on the right and left of the filter bowl and
                                                                                                                                         socket until you hear the click of the safety hook.
                                                                                                                                       • To remove the hose from the appliance, press release but-
                remove from its slot.                                                                                                    ton A and pull on the connector.
                                                                                                                                                                        A

                                                                • Fill with tap
                                                                  water
                                                                  up to the
                                                                  green line
                                                                  (approx.
                                                                  2.0 litres).            WARNING:
                                                                                   The appliance can suck in up to approx. 1.5 litres of liquid.
                                                                                   If you exceed this amount, the fill level sensor will stop suc-
                                                                                   tion automatically and LED D (page 2) on the display will
              • Open the cover on the filter bowl by pushing off the rele-         flash.
                vant clips.                                                                                                                                                                                   7

3) Plug into Electrical Outlet                                                           INFO:
                                                                                   If you only wish to suction liquid, such as accidental water
                                                                                                                                                         6) Steam Control
       Ø The Blue Evolution should              be the
                              spills, it is not necessary to fill the appliance's filter bowl with
                              water.                                                               Ø Unlock the trigger by pressing red
                              When sucking liquids, the MAX. capacity in the container is
          ONLY appliance plugged            into the
                              approx. 4 litres.                                                      button on hose handle
          electrical outlet   Inserting the steam suction hose                                     Ø Squeeze trigger
      Extension Cord          • Insert the connector of the steam suction hose into the
                                socket until you hear the click of the safety hook.

         Ø Use ONLY a 12 gauge / 20AMP              rated or
                                  • To remove the hose from the appliance, press release but-
                                    ton A and pull on the connector.
           higher extension cord                              A

         Ø 25ft maximum length
              • Fill with tap                                                                                                                 7) Adjust Steam Look   foward to it.
                                                                                                                                                                  Pressure
Start-up steam with hot water module
                water
                up to the                                                                                                             Start-upØsuction
                                                                                                                                                  Push and hold the         button to
4) Push ON/OFF Button
                green line
                (approx.
                2.0 litres).                                                                                                                      increase or decrease steamD pressure

                                                                                                                                                     7

                                                                                                                                                                                                       2
                                           ON/OFF
                                                        N                                               C                                                                                                         B   6

The soaking effect and, thus, cleaning performance can be                                                                             Suction
increased for heavy soiling by switching the hot water mo-                                                                            Press button B on the display to activate suction.
Quick Start-Up                 Vacuum
 Hot Water Injection / Extraction                      Vacuum

                                                                         ON/OFF
 Your Blue Evolution has the ability   Activate the VACUUM by
 to add water to the steam.            Ø Pushing the button on the
                                         console OR
 This function is valuable when        Ø Pushing the button on the
 using the steam mop on hard to          hose handle
 clean areas. The Blue Evolution       Ø Increase / Decrease suction
 becomes an extractor when               by holding the button
 combing this function with the          on the hose handle
 vacuum.

 Activate the extraction by
 pushing and holding the
 button on the hose handle,
 until the light turns on.             The indicator light will change
                                       colors depending on the level of
                                       suction

                                       Green = Low Suction
                                       Orange = Medium Suction
                                       Red = High Suction
Increase / Decrease water injection
by pushing and holding the              The Blue Evolution vacuum tank can
                                        hold ½ gallon of water. If you exceed
button on the console.                  this amount the suction will stop and the
    Settings: High / Med / Low          LED will blink.
                                                                                    7
Indicators

         Boiler Symbol
          Ø Will flash during warm-up and during use
          Ø Will stop flashing when the Blue Evolution is ready for use

    Steam Symbol
        Increase (+) or decrease (-) steam pressure by pressing and
      3
        holding     button on the console
    1
     2  1 - Low Pressure
        2 - Medium Pressure (recommended setting)
        3 - High Pressure

    Extraction Hot Water Injection is activated

    De-scale Warning (see instructions on page 13)

  Low Water Indicator

The SteamHero will let you know when it is low on water. It will stop
producing steam you will hear a beep, and the Low Water Symbol will flash
indicating one or both of the reservoir tanks are empty.
 Ø Refill both the steam and extraction tanks with tap water
 Ø Empty and drain vacuum collection tank
                                                                          8
PROBLEM
                                      Trouble Shooting                        SOLUTION

The Blue Evolution powers ON after
                                          This is normal:
plugging into the electrical outlet and
                                          Ø Push the ON/OFF Button on the console to power ON the Blue Evolution
          then turns OFF:

                                          The Blue Evolution should be the ONLY appliance plugged into the electrical
                                          outlet:
Does not turn power up when the ON        Ø Check the fuse box for tripped circuit breaker
          button is pushed:
                                          Ø Extension cord must meet the following requirements:
                                              Ø 12 gauge / 20AMP minimum rating
                                              Ø 25 ft. max length
                                          The Blue Evolution has pumped all the water from the reservoir tanks into the
          Alarm is activated              boiler:
          During warm-up:                 Ø Refill the steam reservoir tank
                                          Ø Push the ON/OFF button on the console to restart the pump

                                          The Blue Evolution is out of water:
          Alarm is activated
                                          Ø Refill tanks
            During Use:
                                          Ø Push the ON/OFF button to reset the Blue Evolution

                                          The collection tank is dirty or full of water:
        No Vacuum Suction
                                          Ø Empty and clean
        Alarm will activate:
                                          Ø Refill with water to the green fill line

                                          Ø Check hose for foreign objects or dirt
                                          Ø Collection tank lid is attached correctly and
         No Vacuum Suction                  Ø Lid must sit flush on the collection tank and in the locked into position
            No Alarm:                       Ø Attach the lid to the tank before installing
                                          Ø Check and replace the filter as needed

                                          Ø Is the boiler temperature ≥330 ℉
  No Steam when squeezing trigger:
                                          Ø Check the hose connection

                                          Check the spray nozzle for mineral build up:
No water is released during Extraction:
                                          Ø Descale as needed to remove

                                          01 – Refill Steam tank                       06 – Replace UVC lamp
                                          02 – Refill Extraction tank                  07 - High steam temperature
             Error Codes:                 03 – Boiler did not refill                   08 - Replace anti-scaling filter
     Will show on console screen          04 – Collection tank is full                 09 – High motor temperature
                                          05 - Descale boiler                          10 – Service required
                                                                                                                          9
Look foward to it.

   Start-up steam with hot water module      DescalingStart-up suction
                                                                                                                     D

Hard water will cause lime mineral deposits to build up in the
boiler. This can damage the boiler if not removed by descaling.
We recommend descaling the Blue Evolution every 6 months
or earlier if the warning indicator light starts flashing and the
display show CLEAN.
                                 N                      C                                                            B
Step
  The 1: Drain
      soaking     the
              effect   Steam
                     and,         and Boiler
                          thus, cleaning        Tanks
                                         performance can be            Figure 1: Locate Boiler Tank Drain
                                                                    Suction
   increased for heavy soiling by switching the hot water mo-          Plug (13mm)
                                                                    Press button B on the display to activate suction.
   dule to steam.
Drain plugs are located on the bottom of the Blue       LED D for suction turns red. (Suction mode 3 = max.)
Evolution. Remove the exhaust cover to access the drain Press button T3 on the handle to switch on suction.
        INFO: 1). DO NOT PLACE THE BLUE
plugs (figure
   Do not use onON
EVOUTION        sensitive
                    ITS surfaces
                          SIDE TOor materials.
                                     DRAIN.                                             Extraction
                                                                                                     Steam
   Switching on “hot water module”
   Tools Required:                                                            T5
    Ø5mm
   Press      allen
          button  C wrench
                     on the control panel to activate the hot wa-
   ter module.  The symbol
    Ø13mm socket wrench      N on the display begins to flash.
                                                                           Figure 2: Remove Exhaust Cover
   Pressing
    ØCatchbutton     T4 on the handle for the hot water module
               container
   switches the function on and symbol N on the display stays
    ØContainer for descaling solution
   illuminated.
   Always use button T4 on the handle to switch the hot water
①The
 moduleBlue   Evolution
         on and  off.       must be cool and at room
  temperature before descaling.
②Place the Blue Evolution on a flat surface and lock all 4Briefly press button T5 + or T5 on the side to vary suct
  wheels.                                                        power.
③Tilt the Blue Evolution and remove the exhaust cover MIN = LED D turns green
  (see figure 2).                                                MED = LED D turns orange
                                                                            Figure 3:Remove boiler cap
④Remove the boiler cap pressing down and turning                 MAX = LED D turns red
             T3
  counter-clockwise       (figure 3).                            Press button T3 briefly to turn suction off again.
⑤Tilt the Blue
             T4 Evolution to expose the boiler tank plug.
  Use a 13mm wrench to remove. Place a suitable                        INFO:
                                                                           Figure 4: Remove drain plug
  container under boiler for collecting water (figure 4). As there is liquid in the hose and in the extension pipes d
  Minimum size container = 1 gallon.                             ring suction operation, the sucker should not disconnecte
⑥Using 5mm allen wrench, remove the water tank plug immediately after cleaning finishes.
  (blue).                                                        A short delay (approx. 30 seconds) is required.
⑦Replace    all drain
 The "hot water         plugs.
                  module"    flow-through can be adjustet, by
  Ø Boiler
 pressing theplug
              button   C in when
                   is tight   10% increments.  This is indicated
                                     it stops turning
 between  010  an 100   in the display.
  Ø The (blue) steam tank plug has a snug fit and will
 Display
     NOT shows
            stop010   = 10%
                 turning.    DO minimum   amount of hot water
                                  NOT OVERTIGHTEN                      5mm Allen              13mm socket
⑧The boiler tank is now ready for descaling.
 Display shows  100   =  100%   maximum    amount of hot  water
                                                                                                                10
Descaling
Step 2: Descaling the Steam and Boiler Tanks

 Descaling Solution is a mixture of 4 cups of vinegar and 4 cups of tap water.

①Pour 1/3 of the descaling solution into the steam tank.
②Pour 1/3 of the descaling solution directly into the boiler tank.
③ Turn ON the Blue Evolution to pump the descaling solution into the boiler. It will take 40
   seconds before you hear the alarm.
④When you hear the low water alarm, push the OFF button.           The descaling solution should
 remain in the boiler tank for at 1 hour.

Step 3: Clean the Descaling Sensor
Attached to the boiler cap is the water-fill sensor. The sensor MUST be
cleaned each time the Blue Evolution is descaled.

①Remove the sensor and soak in the descaling solution until all minerals
 are removed.
②Rinse the sensor with tap water and replace cap and tighten by pushing
 down and turning clockwise.

 Step 4: Drain the descaling solution from the boiler (See Step 1 instructions for
 draining tanks)
Step 5: Rinse Tanks
The descaling solution must be removed from the boiler before using. Two rinse cycles may
be required if the heavy mineral deposits are discovered while draining the boiler.

①Fill the Steam tank with ¼ gallon of tap water.
②Fill the boiler tank with ¼ gallon of tap water and replace cap.
③Turn ON the Blue Evolution for 1-2 minutes allowing the water to be pumped into the
 boiler tank
④When you hear the low water alarm, turn OFF the Blue Evolution.
⑤Remove drain plugs, emptying the water from the boiler and steam tank.
⑥Replace drain plugs:
 ØBoiler plug is tight when stops turning
 ØThe (blue) steam plug will have a snug fit and will NOT stop turning
⑤Replace exhaust cover.
⑥Refill the extraction and steam tanks with tap water                                        11
Maintenance
Air Filter
We recommend cleaning monthly or when there is a noticeable drop in vacuum
performance. The filter should be replaced at least once per year.

To clean or replace the filter:
      Ø Remove the exhaust cover on underside
        of the Blue Evolution by loosening the
        center screw
                                                        t.
      Ø The filter is located on the back        rd
                                                    to i of the
                                             w a
        exhaust cover                   k fo
                                    Loo
      Ø Clean by using air hose to blow out dirt
        and dust. Make sure both sides of the
        filter are clean

  Do not tilt or lay the Blue Evolution on its back or side. Doing so could cause
  damage and void the warranty.

Accessory Cleaning
It is important to clean accessories and brushes after each use to maintain cleaning
performance:
        Ø Use hot water and neutral detergent to clean brushes and nozzles
        Ø Rinse hose with water after each use by activating the vacuum and sucking
           water through the hose
        Ø Empty and use hot soapy water to clean the collection tank and remove all
           debris. Rinse with water removing all soap
 O-Rings
 Ø Check O-rings on hose and extension wands for wear or damage
 Ø Replace O-rings if needed (you received an O-ring kit with your Blue Evolution
          Hose Handle                            Hose Connection   Extension Wands

                                                                                       12
Specifications
POWER SUPPLY                     120 V. 60Hz

READY TIME                       10 MINUTES
BOILER REFILL SYSTEM             AUTOMATIC REFILL

STEAM FLOW ADJUSTMENT            3 LEVELS / ADJUSTED ON CONSOLE

PRESSURE                         8 BAR / 117 PSI
MAX TEMPERATURE                  338 °F

BOILER VOLUME                    1/2 GALLON

BOILER MATERIAL                  AISI 304

WATER TANK CAPACITY              1/2 GALLON – INTERNAL TANK

DETERGENT/ TANK CAPACITY         1/2 GALLON – INTERNAL TANK
VACUUM RECOVERY CAPACITY         2.2 GALLON / WATER FILTRATION SYSTEM

VACUUM POWER ADJUSTMENT          YES, 3 LEVELS

BOILER POWER                     1700 W
VACUUM POWER                     1200 W

AIR FLOW                         95 m3/h - 56 CFM
MAX DEPRESSION                   2.100 mm H2O - 82.6 in H2O

DIMENSIONS L x W x H             28“ x 15“ x 36“

HOSE LENGTH                      10 FT

NET WEIGHT                       58 lbs

                                                                        13
Notices
Read all instructions before using this steam cleaner.

WARNING: STEAM GENERATED BY THE BLUE EVOLUTION IS EXTREMLY HOT AND MAY
CAUSE INJURY IF THE STEAM COMES IN DIRECT CONTACT WITH THE SKIN OR EYES. USE AS
ONLY AS DIRECTED BY THIS MANUAL AND ONLY AIM THE STEAM HANDLE AT THE CLEANING
AREA.

Ø DO NOT leave the steam cleaner unattended while plugged in.
Ø Turn off all controls and unplug the electrical cord when not in use, when moving to another location and before
  servicing.
Ø DO NOT use with a damaged cord or plug. If the steam cleaner is not working as it should, has been dropped,
  damaged, left outdoors or dropped into water, call for service before using.
Ø NEVER attempt to disassemble this steamer in a way not instructed in this manual.
Ø DO NOT handle the electrical plug with wet hands.
Ø DO NOT use near children.
Ø DO NOT pull or carry by power cord. Keep cord away from heated surfaces.
Ø ALWAYS set safety switch on hose handle into the locked position when not in use.
Ø Keep body, hands, and feet away from accessories or nozzle when steam is in active use.
Ø Not setting safety switch to locked position could result in an injury.
Ø ALWAYS test a small area before cleaning a large area on any type of surface to make sure no damage will
  occur.
Ø DO NOT expose machine to freezing temperatures while not in use.
Ø This appliance is not rated for use in explosive environments.

ELECTRICAL CONNECTIONS
The steam cleaner uses 110 Volts and will pull 13.1 Amps. It should be the only appliance plugged into an
outlet.
Ø Use only a 12 gauge / 20AMP rated or higher extension cord.
Ø Any alteration of electrical cord supply on this steam cleaner will void all warranties.
Ø To lesson the possibility of tripped breakers, remove other appliances from the circuit being utilized by the Blue
  Evolution. The combined electrical amperage of other equipment and the steam cleaner together may cause a
  circuit breaker to trip.
Ø Always press the power button to OFF before you unplug the unit.
Ø Removing the ground prongs from the power cord will void any and all warranties and can cause risk of shock
  or injury

KEEP FOR YOUR RECORDS. THIS MANUAL MUST BE RETAINED FOR FUTURE REFERENCE.
PLEASE READ, UNDERSTAND AND FOLLOW THE INSTRUCTIONS AND WARNINGS CONTAINED
IN THIS MANUAL BEFORE USING THIS VAPOR STEAM CLEANER.

In order to reduce the risk of fire, electric shock, personal injury or damage to property, follow these instructions
carefully. When using electrical appliances, basic safety precautions should be followed.

                                                                                                                   14
Warranty
SERVICE AND SUPPORT
Many issues can be resolved by calling our service center at (817) 888-8313 / M-Thursday 9am-5:00pm CST, Friday
8-Noon.
Before returning your steamer for service, please contact us by phone (817) 297-7745 or through email at
cs@ussteam.net. Our customer service representative will explain how you must package and ship your Steamer to
prevent further damage.
Pack your Steamer with material to prevent damage during shipping. US STEAM® will not be responsible for
damage during shipping. Call for shipping instructions. You will be responsible for all shipping cost.
Ship to:
US Steam
2440 Chambers Street
Ste A
Venus, TX 76084
Attn: Repairs

WARRANTY
Your steamer comes with a warranty which becomes effective on the date of purchase from US STEAM and is
granted to the initial customer and is nontransferable. Any claims under this warranty must be made before the end
of the applicable warranty period.
Your steamer is warrantied for a period of 1-year from original date of purchase for defective material, parts, and
workmanship. The warranty EXCLUDES accessories, attachments and normal wear parts, when used in accordance
with operating instructions under normal and reasonable use.
During the term of the warranty, all labor and parts to place your product in proper operating condition will be a
covered service. EXTENDED warranty covers 4 additional years for defective parts, boiler, heating element and
housing. Extended warranty does not include labor cost and return shipping. US Steam’s responsibility is limited to
repair, replacement, credit or refund, any of which may be selected by US Steam at its sole discretion.
The limited warranty covers only defects arising from normal use and does not include malfunctions or failures
arising from: misuse, abuse, neglect, alteration, usage not in accordance with user manual and instructions, depletion
of consumables, acts of nature or damage caused by repairs where such repairs were made without US Steam’s
express approval.

Warranty is Void:
§ Damage due to misuse, abuse, negligence, and normal wear related to the product usage.
§ Any repair or attempted repairs outside of the US Steam Service Center will void all warranties.
§ Lack of proper maintenance or use not in accordance with the provided instructions and/or owner’s manual.
§ Disassembly or attempted disassembly of your steamer.
§ If the steamer is designated for residential but utilized in a commercial application.
§ Using an improper electrical source such as using an extension cord that is not at least 12 gauge / 15AMP rated
  or higher extension cord
§ Adding chemicals or cleaning solution to the boiler or reservoir tank.
§ Parts subject to wear and tear not determined defective or items such as O-rings, brushes, hoses, accessories.

 GOVERNING LAW, JURISDICTION AND COSTS
All disputes arising out of or related to the warranty shall be governed by the laws of the State of Texas. In the event
the customer and US Steam LLC are unable to resolve any customer dispute, and any collection action, suit, or other
judicial proceeding is commenced, the prevailing party in any such action, suit, or proceeding shall be entitled to
recover any cost and attorney fees incurred.                                                                       15
Floors, Kitchen, Grills, & Bathrooms
Restaurants   The Blue Evolution will clean every area of your restaurant without chemicals.

              Patient Beds, Wheelchairs, & Curtains
 Hospitals    Steam is a proven killer of virus and infection causing organisms. UV-C
              reduces airborne bacteria.
              Deli’s, Freezers & Butcher
 Grocery      Chemical free cleaning in areas of food storage and preparation.

              Desk, Tables, & Partitions
  Offices     Blue Evolution guarantees a clean, germ-free work environment increasing
              productivity and reducing sick days.

              Lockers, Mats, Desk, & Gym Equipment
  Schools     Steam kills mold and germs caused by sweaty athletes.

              Equipment, Lockers, and Saunas
   Gyms       Eliminates viruses and germs found on workout equipment and gym floors.

              Toys, Playgrounds, & Beds
 Day Cares    The Blue Evolution can clean all areas where kids pass germs. Extreme
              cleaning can reduce sick days for kids and employees.

              Seats and Floors
Automotive    The Blue Evolution combines steam and extraction into one system for more
              efficient detailing.

               2440 Chambers Street, Ste A
                   Venus, Texas 76084
                     (817) 297-7745
                    www.ussteam.net
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