Unitec Investment Plan 2015-2016
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Contents 1. Unitec Today 2 The Transformation of Unitec 4 Programme Performance 7 Community and Stakeholder Engagement 9 International Education 11 2. Regional and National Context 12 Government Priorities 12 The Auckland Plan 13 The Auckland Economy 13 Auckland Skills Profile 13 Sub-regional Demographics 14 Summary16 3. Looking Forward 17 Priority 1: Delivering Skills for Industry 17 Priority 2: Getting At-risk Young People into a Career 27 Priority 3: Boosting Achievement of Māori and Pasifika 28 Priority 4: Improving Adult Literacy and Numeracy 30 Priority 5: Strengthening Research-based Institutions 32 Priority 6: Growing International Linkages 33 4. Performance Indicators 35 5. Financial Performance 39 Glossary 42 Bibliography 43 Appendices 44
Unitec Today Education is on the cusp of disruptive change driven that our programme portfolio changes in line with by the impact of technology, learner expectations of these trends. Nursing, Medical Imaging, Engineering employment outcomes, employer and government and Architecture are cases in point, and as such Unitec expectations of relevance and value, and major expects the currently modest postgraduate portfolio corporate interest starting to enter the sector (such will gradually increase as occupational qualification as Amazon, Facebook, Google). Delivery models levels require. Further to this, Unitec has developed have changed more in the past 10 years than in the a number of qualifications, including postgraduate previous 1,000 years and are expected to change qualifications aimed at continuing professional even more over the coming decade. This has included development requirements for employed people who the arrival of new models courtesy of providers such are looking to reskill or acquire additional skills. as EDx and Udacity, coming with the endorsement of Over time, Unitec expects to focus on level 3 as the top-tier universities, Khan Academy and others, which lowest qualification level delivered directly, and on challenge incumbents to justify their existence. building a network of schools (via a range of Youth Unitec is well placed to respond to these changes as Guarantee initiatives), Industry Training Organisations New Zealand’s largest institute of technology and (ITOs), Private Training Enterprises (PTEs), Manukau polytechnic (ITP), and the largest non-university Institute of Technology (MIT) and wānanga, which tertiary provider in the Auckland region. In 2013, pathway students (including Not in Education, Unitec had 19,771 students (or 10,152 equivalent Employment or Training (NEETs)) towards Unitec’s fulltime students (EFTS)) enrolled in 149 programmes, career-focused qualifications. This transition is ranging from foundation education and community expected to occur over the next two years. skills certificates to doctorate programmes. Over 85% of Unitec’s students are studying towards The institute’s primary focus is on the associate qualifications at level 4 or above; while it is the largest professional, advanced trades and technology sectors ITP in regards to degree-level graduates (contributing of industry skills needs. Unitec is the largest supplier 18% of the ITP sector total), and delivers 78% of ITP of architecture, construction and computing skills masters graduates. Unitec is the only New Zealand among New Zealand’s ITPs. ITP that offers doctorate-level programmes, offering the Doctor in Computing, PhD in Education, while Unitec's qualification portfolio mix is primarily the Doctor of Professional Practice is currently being aligned to meet the qualification requirements developed to be offered in late 2015. for advanced vocational and applied- or para- professional occupations; hence the significant Unitec delivers a unique combination of business and balance of enrolments at levels 4–7. Over time, a creative sector programmes, including internationally number of occupational qualification requirements will recognised architecture and performing arts increase from certificates and diplomas to degrees, qualifications that are consistently over-subscribed and eventually a requirement for postgraduate and well-linked to industry opportunities. Unitec’s specialisation. A core feature of Unitec's portfolio is collaborative arrangement with IBM continues to bring Table 1 : Unitec’s Mix of Provison (MOP) by broad occupation class and relative to other TEOs Occupation Skill Level Entry Level Uni MoP Unitec MoP ITP MoP Qualification High Skilled (L8-L10) PhD Eg Business, Legal, Science, Engineering, Clinicians, Managerial Professionals Masters Hons, PG Dip Skilled (L4-7) Degree Associate/Para-Professionals Technologists, Technicians, Trades, Crafts Diploma L5 Diploma L4 Semi-Skilled/Elementary L3 L1-2 Unitec Investment Plan 2015-2016 2
learning and working environments closer together, manage our natural environment, and improve the providing real-world experience for students while health and wellbeing of New Zealanders” (Tertiary they are studying. Education Strategy). Provision and capacity in the applied engineering, The relationship between Unitec and secondary technology, and built environment programmes and other tertiary providers in the region continues have grown, with increased enrolment numbers and to mature and strengthen. Unitec currently runs extended programme reach. Unitec delivers these 10 secondary school programmes, involving 61 programmes at its Mt Albert campus, in partnership schools and approximately 3,500 students. These with Te Wānanga o Aotearoa in south Auckland, programmes are tailored, with a particular focus on through local secondary schools and in the north of Māori and Pacific learners. In 2014, Unitec, on behalf of Auckland from Unitec’s Northern campus. a consortium made up of MIT, Te Wānanga o Aotearoa, and a number of community and ITO partners, entered Unitec will continue to focus its portfolio of into collaborative partnerships called the Auckland provision on the skilled occupational class groups, Māori and Pacific Trades Initiative (AMPTI). This with a particular focus on reskilling and continuing initiative will recruit and support young Māori and professional development in the domains of Pacific people into trades training and through to architecture, design, computing and educational employment throughout the Auckland region. Unitec leadership. The Mind Lab by Unitec draws on the also championed the development of the Auckland education expertise of both organisations to provide Construction and Infrastructure Workforce Roadmap, teachers and their students with the opportunity to and is proactively working towards the establishment learn how to integrate technology, enhance digital of the Auckland ITP/ITO Alliance to respond to this. capability and activate new teaching practices in the classroom. Alongside other education providers Unitec works closely with employers, business associations, Unitec is the largest provider of export education in professional bodies, government agencies, and the New Zealand ITP sector. In 2013, this generated community organisations. On a regional level Unitec $23.3 million in international student tuition fees, works with Auckland Council and, at a local level, with accounting for 16.1% of Unitec’s revenue. Unitec has local boards, while also working closely with a number further been proactive in leading the establishment of central government departments and ministries, of offshore delivery models to complement inbound including Foreign Affairs and Trade, Internal Affairs, student recruitment. In addition, Unitec employs Social Development, Youth Development, Pacific approximately 2,000 people across Auckland and Island Affairs, Te Puni Kōkiri, the Ministry of Business, directly channels $130 million per annum into Innovation and Employment (MBIE), and the Ministry Auckland’s economy, with considerable flow-on of Primary Industries (MPI) to progress the aspirations benefits. Unitec also has significant land holdings, of government across a range of outcome areas. many of which have historical, cultural, and economic importance for the Auckland region and its people. Unitec acknowledges the Treaty of Waitangi as the founding document of New Zealand. Unitec is New Zealand’s leading institute of Through its partnership agreement – Te Noho technology in both the quality and quantity of Kotahitanga – Unitec uses five principles its research, and is ranked first among ITPs in to pursue its goals and Treaty of Waitangi the Performance Based Research Fund (PBRF) responsibilities: assessment. Unitec has strengths in terms of an applied and practical focus, its mixture of programmes »» Rangatiratanga – Authority & responsibility involving research at postgraduate and undergraduate »» Wakaritenga – Legitimacy levels, and its strong relationships with Iwi, community »» Kaitiakitanga – Guardianship and industry. This means it is well placed to respond to government priorities – particularly in delivering »» Nohotahi – Co-operation “economic, social, cultural and environmental benefits. »» Ngākau Māhaki – Respect This includes helping us to better understand our unique culture and our place in the world, effectively Unitec Investment Plan 2015-2016 3
Progress 2012–2014 The relationship between Unitec and IBM was launched in February 2013 and in its first The previous Investment Plan outlined how Unitec year of operation, the IBM Delivery Centre had moved from an institution with structural on the Mt Albert campus provided more financial and resourcing challenges, to become a than 200 Unitec students with employment high-performing institute of technology during the opportunities. Eleven students were also 2008–12 period. Throughout this period, Unitec awarded the first round of Unitec Success experienced substantial growth in EFTS, in part due Scholarships, which are supported by IBM. to the counter-cyclical relationship tertiary, especially The relationship represents the integration of vocational, education has with employment growth. industry with teaching and learning, with all of As the New Zealand economy improves, Unitec has the students benefiting from sustained access seen a correlating decline in enrolments. While Unitec’s to IBM’s specialists and a raft of activities to enrolment figures have declined year-on-year since integrate their learning with IBM’s business 2012, structural changes in business operations activities. implemented since 2008 have helped Unitec to weather the downturn. The Transformation of Unitec Since 2012, Unitec has continued to exhibit sustained The New Zealand tertiary education sector faces improvement in educational performance. Successful the introduction of funding for outcomes, a strong course completion for Student Achievement economy and skills shortages as well as increasing Component (SAC) funded students improved from expectations from government. Characteristics 79% in 2011 to 82% in 2013, while Māori and Pacific commonly found in disrupted industries, and that students improved (respectively) from 72% and 66% Unitec expects to become increasingly apparent in its in 2011 to 76% and 72% in 2013. The EFTS-weighted sector, include: qualification completion rate improved from 60% in »» Competitive churn – the appearance of new players, 2011 to 65% in 2013, noting the significant flaws in many of whom will fail or morph rapidly, and the this indicator. shrinkage or failure of established players Enrolment figures in the applied education sector are »» Fighting on two fronts – disruption drives regulatory a significant lead indicator of the country’s economic change, requiring responses to market and outlook. Towards the end of 2012, Unitec started legislative challenges simultaneously to see a softening of domestic student enrolments »» Competitive advantages prevail – the incumbents as the economy and job market improved. In 2013, are privileged during disruption, if they possess real Unitec’s total revenue was down $6 million on 2012, competitive advantages due in large part to a 7% decrease in domestic EFTS, »» Performance differences widen – as the level of which resulted in a $5.7 million reduction in SAC competition increases and competition shifts to true funding. Other factors included a loss of government sources of advantage, the gap between top and funding for Level 1 and 2 programmes, the impact of bottom performers can persist for many years inflationary pressures, while SAC funding per student »» Productivity and innovation increase – strong had remained unchanged since 2010. This was financial performance depends on operational partially offset by an 8.9% increase in revenue from efficiency (including capital utilisation) international students – an area of significant growth »» New value propositions reveal new customer in 2013, building on strong performance in previous segments years. Unitec managed this reduction in revenue »» Profit pools shift through continued tight control of expenditure and »» Mergers and acquisitions increase. a reprioritisation of our institutional budget mid- year. Even in this challenging environment Unitec Unitec today has a business model, learning model, maintained a strong cash flow and a baseline surplus property, technology and staffing structure designed equivalent to that of 2012; however, investment in key to be successful in an environment that existed in the strategic change projects led to a significantly lower past and is challenged to afford the investments that end-of-year net operating surplus than budgeted, the looming future requires. All of these, whilst posing foreshadowing our transformation agenda. a threat to Unitec, will allow new industry leaders Unitec Investment Plan 2015-2016 4
with broader and more compelling business models These will be shaped by the strategic direction of to emerge. Unitec intends to be one of these these areas, to propose a future state of producing industry leaders. graduates that are in high demand, engaged lifelong learners, staff who are agile and current delivering Unitec is challenged by maintaining momentum in the outstanding education outcomes, attracting students current environment and to afford the investments and business partners from across the globe, and an that transformation to be a leader in the new reality institute that will provide a fresh, vibrant, authentic requires: experience. »» Education models and practices are outdated, reducing programme and qualification relevance Highly Productive Talent »» Staff capability and organisation culture relevant to Unitec is focusing on better supporting success past needs and expectations prevents Unitec from as it relates to graduate capability as entry-level responding effectively to the changing environment professionals, enhanced professional practice »» Technology, systems, and processes do not meet and career development for all learners, students, future business needs, reducing the ability to drive practitioners, teachers, and researchers. In order to performance improvement better foster success, the following areas are being »» The physical asset-base is inefficient and poorly reviewed: aligned with future requirements, compromising »» Learner pathways and delivery structures – financial viability and the ability to meet learning including department and funding models, needs. timetabling, inward-focused content and structure, The high-level outcomes that Unitec is seeking to course mobility, and collaboration achieve through its operations are: »» Curriculum design – limited traction with the Living »» Increased income generation Curriculum expectations »» Improved workforce productivity »» Pedagogies (teaching and learning arrangements within the curriculum) – progress e-learning and »» Better outcomes for students and employers work-integrated learning in particular »» Increased fit between Unitec’s offerings and its »» Research – issues of productivity (inconstant community’s requirements research activity across programmes) and impact »» Better fit between staff capabilities and delivery of (producing research that is useful to stakeholders) contemporary learning models. »» Responsiveness – the need for evidence-based To achieve this, Unitec is undertaking a programme action planning and execution, to keep programmes, of transformation which will focus on and address a delivery arrangements and teaching fresh. whole-of-organisation shift necessary to align Unitec’s The desired outcomes of this strategy include: future strategic direction. »» The development of a new, institutional model for programme delivery that improves current learner This transformation encompasses six work streams pathways and delivery models that are taking stock of the current position and have begun shaping their current strategies to be more »» Fast-tracking a comprehensive programme to future-aligned. There will be four informing work ensure Living Curriculum characteristics and related streams and two informed work streams. 21st century pedagogies are embedded in all Unitec provision The four informing work streams are: »» Focusing and accelerating research activity in »» Highly productive talent specialised clusters, identified in partnership with tactical industry and community partners »» Reframing the workforce »» Strategically recruiting and performance-managing »» Reconceptualising services staff in alignment with the clusters and developing »» Unshackling the property anchor. postgraduate programmes and scholarships to The two informed work streams are: support these clusters »» Developing a coherent and adaptive institute-wide »» Meeting government priorities approach to evidence collection and action planning. »» Being an excellent business. Unitec Investment Plan 2015-2016 5
Reframing the Workforce Consequently, Unitec needs to redesign all its services to ensure that they meet the needs of an online Unitec is focused on developing a new teaching community and provide the economies of scale to capability that is truly integrated with industry to make the best use of specialised skilled staff. meet the needs of learners, industry, and the broader community. In order to achieve this, Unitec intends to address the current state and the workforce profile Unshackling the Property Anchor which will not allow Unitec to operate efficiently in the Unitec needs to think about how it uses space, as a desired future state. catalyst to reshape and transform the value it adds to society. Unitec’s facilities need to support a more External analysis has identified the need to reduce the integrated learning approach with industry and the fixed costs of staff and is now working to ascertain changing needs of learners. staff costs and revenue. Capability modelling has been conducted to assess what staff require in the The current state of Unitec’s property does not future state. Considerable gaps have been identified, support new-generation learning models. An such as up-skilling staff in digital literacy, work- oversized estate is a financial drain, sucking operating based learning, research and enterprise, and cultural budget from the learning mission. The inability to responsiveness. Work is underway to establish contact afford appropriate estate management has left it in and non-contact hours attributable to courses and unacceptably poor condition (including significant programmes. seismic risk). It is anticipated that this will create an agile, flexible, The desired outcome is a transformation of all Unitec current, and cost-effective workforce delivering high- property, particularly the Mt Albert campus. The quality learning experiences to our students and staff. enabling work for this will be the Property Strategy, which, in the first instance, proposes the consolidation Reconceptualising Services of Unitec's core facilities in a single place with fit- for-purpose buildings and a renewed learning hub at Services need to be flexible and adaptable to best its heart. Planning and consenting for this is already meet the changing needs of learners, whilst delivering underway. in an integrated way as part of a broader ITP sector. Present technology, systems, and processes will not Unitec's transformation will be financially supported meet future business needs, reducing the ability to by the Property Strategy, which will be further enabled drive performance improvement. by the creation of a wholly Unitec-owned commercial property entity. This entity will be responsible for the Unitec needs to move away from the current service planning of the precinct’s development potential and models that are based on a staffing structure heavily the realisation of appropriate value. reliant on face-to-face/individual support provided by highly capable and trained specialists. This approach is Unitec's Mt Albert campus is one of the most unsustainable as Unitec looks to grow its 21st century significant properties in Auckland that will contribute learning models to include a blend of online, onsite to realising regional and national priorities (beyond and self-directed study. tertiary education), including positively contributing to Auckland's housing supply constraints and economic Current service models are restricted by: development. »» Activity that is transactional, manual and based on significant user input, with minimal scope for end Meeting Government Priorities users to access self-service options As a publically-funded tertiary institution, Unitec »» A lack of consistent agreed data to make sound must align with the priorities of central and local business decisions or to measure performance and government. Unitec is an active and engaged member outcomes of the tertiary education sector, aligning the business »» Project management capability that is immature or primarily with the Better Public Services targets and lacking; many change initiatives are not well planned Tertiary Education Strategy priorities. At the local level, and managed Unitec regularly engages with Auckland Council and »» No collective strategic direction across departments, relevant local boards, aligning the business with the resulting in silo operations that are inconsistent, Auckland Plan. fractured and duplicated. Unitec Investment Plan 2015-2016 6
Being an Excellent Business part of the Business Case to implement the whole- of-organisation transformation. Thus, we will be An overarching goal of the transformation of Unitec is revisiting the Investment Plan with TEC in early-mid to increase educational and operational effectiveness 2015 for 2016. across the organisation. This will directly influence Unitec's ability to be an agile, innovative brand that attracts the top employers in New Zealand and Programme Performance worldwide – where poor performance is not tolerated The relevance of its programmes to the needs of – while delivering high academic quality and innovative industry and the community is central to Unitec’s learning pathways that focus on the individual. educational success over the Investment Plan period. How these programmes are designed and delivered The key initiatives identified as part of this work are also critical to Unitec’s success. stream are: »» Creating strong governance structures, and Academic Board business and educational performance measures In its governance role, the Academic Board oversees to drive operational excellence. This has a direct and reports to the Unitec Council on educational impact/influence on the other work streams, and performance and on related evaluative questioning, will be seen as a driver of positive performance development, and improvement. within those work streams »» Enhancing our revenue mix by maximising The Academic Board’s oversight is based on a traffic the commercial potential from our assets, and light system (Red, Amber, Green) which regularly rates reinvesting funds into core educational activities programmes for student demand, student success, »» Building a better business with upgrades to graduate satisfaction, research productivity (degrees management information systems. This will be only), curriculum development, and capability in self- driven by the reconceptualising services work assessment. Also, once each year the Academic Board stream and Council receive details of student success in the »» Investing in repositioning Unitec within the sector to previous year with programme capability in using self- better present our unique skills and story. assessment tools. A number of activities are underway to relook, Academic Committees regularly receive data on rethink, and redesign our strategies to achieve our performance and enabler/capability processes. The aspiration of being a world-scale, world-class institute higher the level of the committee, the less granular of technology through being an excellent business. the detail is expected to be. Programme committees These include: track performance, using live data wherever possible, and they engage in continual self-assessment. They »» The development of a property strategy to maximise examine their Amber ratings and ask: potential from our properties »» A business development strategy to create 1. What do we know about the outcomes being diversified revenue streams achieved? »» A business intelligence and information 2. What do we know about what causes or requirements assessment to develop stronger contributes to those outcomes? management information systems, and (Where there is a mixed pattern of Ambers with other ratings, they also ask: »» Building the Unitec story to reposition Unitec with a unique identity and value proposition. 2a. How can we explain the variation in levels of outcomes?) Timing and Financials 3. H ow valid and reliable is the information used to The Business Case is currently being written, with a answer questions 1 and 2? submission to Tertiary Education Commission (TEC) 4. How is our information and analysis referenced scheduled for late 2014. Unitec has undertaken or benchmarked? substantial financial modelling to inform the Business 5. How is information and analysis used to determine Case and it is expected that the outcomes will improvement actions? have a significant impact on future portfolio and financial objectives. Implementation planning is also 6. What improvement actions will be implemented, underway with an approach being put forward as by whom, by when? Unitec Investment Plan 2015-2016 7
7. Who will be responsible for implementation? When deciding how best to respond to the demand 8. What will the evidence be that improvement is of the different sectors, Unitec also considers the actually occurring? broader demands of central and local government, its 9. How will implementation be monitored, by whom? own institutional strengths, and issues associated with the provision of vocational training across the Where there are Red ratings, Programme Committees tertiary education sector (particularly in Auckland). put themselves on notice. They negotiate a timeline Unitec cannot take a siloed view of its operation, for improvement, and seek independent advice and and this has influenced decisions to work with support for identifying and analysing problems, and for other Tertiary Education Organisations (TEOs) to developing and implementing solutions. They answer avoid duplication, maximise operational efficiency, an additional question: and deliver the best possible educational and skills 10. What arrangements will be made if improvements provision outcomes for the region. are not achieved within the agreed timeline? These factors have influenced Unitec’s provision Where ratings are Green, Programme Committees decisions at a sector level. Higher levels of provision look for opportunities to develop/innovate beyond in construction and infrastructure and community improvement, and for opportunities to provide and social services reflect projected increases institute-wide leadership as well as support to in demand, largely due to population growth in programmes confronting critical improvement. Auckland. Population growth has resulted in large Faculty Academic Committees and other committees new infrastructure investments and, in the case of that report directly to the Academic Board monitor the health sector, pressure for new sector capabilities performance and intervene where performance falls due to changes in the models of service delivery below acceptable levels. To fulfil its oversight role, the (specifically the move towards increased community Board may request reports on these interventions. and primary healthcare delivery). These will usually be reports on actions already Unitec's applied postgraduate portfolio continues in place. to grow. In 2014, three new suites of postgraduate Academic Portfolio qualifications are being developed: Unitec’s academic portfolio seeks to respond to the Doctor of Professional Studies (DProf) – A third- skill requirements of industries in Auckland (and, generation doctorate that covers work-based, in some sectors, New Zealand), and has aligned its transdisciplinary, candidate-centred, and research programmes to the pathway fields introduced through development projects. The purpose of the DProf the vocational pathway tool (Ministry of Education, is for candidates to make a significant and original 2012b). By mapping broad industry sectors of the contribution to practice that is of public value, while Auckland and New Zealand economies against these also developing or confirming the candidate as pathways, it is possible to achieve an overall picture of a leading member of a professional community how Unitec’s programme portfolio contributes to these of practice. industry sectors. Unitec's academic portfolio reflects: »» Postgraduate Certificate in Applied Practice »» Alignment with current broad sector employment (PGCertAP), Postgraduate Diploma in Applied levels in Auckland (such as health) Practice (PGDAP), and Master of Applied Practice »» Alignment with strong national employment levels (MAP) – Over a period of three years all faculty (such as architecture) postgraduate qualifications will transition to the new degree structure. It is anticipated that the »» Targeted/professional programmes aligned to market will favour the 180 credit masters degree sectors with higher Gross Domestic Product (GDP) over the 240 credit existing option in most, if not contribution (such as manufacturing and business all, cases. The new postgraduate Applied Practice services). pathway will be very flexible in that it will enable A further 12% of Unitec’s academic portfolio is from students to undertake a degree in a discipline- categories reflecting Unitec’s foundation education specific way or in a trans-disciplinary way – the and related language, literacy, and workskills former having a semi-prescribed schedule of study programmes. where there are restrictions due to regulation Unitec Investment Plan 2015-2016 8
or registration. This Applied Practice model is Māori and Pasifika adaptable, scalable, and structured to enable new Unitec has established advisory bodies representing endorsements to be efficiently incorporated and the region’s Māori and Pacific communities. Over approved at any time. the past three years, with the legislated review of »» Graduate Diploma in Creative Enterprise (GDipCE) ITP and Council composition, and the development and Bachelor of Creative Enterprise (BCE) –This and implementation of strategies to improve the programme offers students an opportunity to outcomes for these “priority communities”, Unitec has engage in inter-disciplinary studies associated repositioned these bodies to be part of the institute’s with the generation, application, and exploitation governance structure. of creative, ingenious, and imaginative knowledge. It will produce graduates who are able to engage Over the next Investment Plan period, Unitec’s Fono in inter-disciplinary projects associated with the Faufautua will continue to sit as an advisory sub- generation, application, and exploitation of creative committee of Unitec Council. It will have responsibility knowledge and entrepreneurial innovation. for advising Council on Unitec’s progress towards The qualifications aim to meet the contemporary meeting the goals and aspirations identified in the workplace demands of employers and industries Unitec Pacific Strategy. that require flexible problem solvers who can collaborate across a range of disciplines and Unitec’s Rūnanga (Te Rūnanga) has overseen and contribute to the development of a sustainable guided the development of the marae, Te Noho and competitive economy whilst being capable and Kotahitanga, at the Mt Albert campus. Te Rūnanga adaptable citizens. will continue to be a conduit between Unitec and mana whenua, mātāwaka in Tāmaki, act as guardian Community and Stakeholder of Unitec’s partnership commitment and response to Engagement Te Tiriti o Waitangi, and be a resource to all of Unitec's Unitec continues to set itself challenging performance programmes and students. targets, and understands its ambitions will not be realised without the support of, and through Student Engagement engagement with, others. Establishing collaborative Unitec provides a range of service and support approaches and shared goals with industry, other functions to enhance the student experience and TEOs, Māori, Pacific communities, students and student engagement, including: government (both local and central) is fundamental to Unitec realising its ambitions for its students, staff, »» Library and learning support services at each of its and communities. campuses »» Financial support including scholarships and Engagement to Date hardship funding Unitec works actively with a broad range of »» Learner support for students with disabilities stakeholders to set and achieve collective goals »» Counselling, careers, and health centre services through engagement, collaboration, and partnership. »» Recreation facilities Stakeholders, particularly those in industry, have »» Multi-faith spiritual support recognised these improved efforts, and believe Unitec »» On-campus accommodation is a much more engaged organisation than it has been in the past. »» Information technology (IT) support and wireless networks, and More can be gained by intensifying Unitec’s business, »» Inter-campus transport services. community, and stakeholder engagement activities. The immediate benefits of engagement result in The impact of these services is measured in their curricula and programmes that reflect the needs contribution to student retention and progression, as of industry and the community. However, the well as student satisfaction levels. broader purpose is to transform Unitec’s teaching, In 2013, Unitec’s student association (previously research, and service mission to ensure it continues known as USU) ceased to operate as a student to contribute to regional (and national) social and association and became a student service provider. economic development. Across 2013 and 2014 Unitec contracted USU to Unitec Investment Plan 2015-2016 9
provide a range of student engagement services The Alliance of TEOs assisting with the creation of such as social engagement events, student voice this skills roadmap consists of the two main vocational and representation, and student communication and ITPs in Auckland (Unitec and MIT) and four ITOs media services. In July 2013, USU officially became related to the C&I sector (BCITO, SkillsNZ, Competenz, EdCollective – a registered company based at Unitec. and Connexis1). The Alliance members are currently Their mission is to help create 21st century New working together to create a joint Skills Supply Plan Zealanders for the world. for the Auckland C&I sector in response to this skills roadmap, to ensure skills provision is well aligned to Contract negotiations with EdCollective for 2015–2017 skills need, with no overlap or gaps. are currently underway. The emphasis of their delivery will be on ensuring alignment to the Blueprint’s Unitec is working with the other Alliance partners to reconceptualisation of services with a specific focus map the current collective qualifications mix across on peer-to-peer engagement, the the main occupations outlined in the roadmap. This use of technology to enhance engagement, and will identify any significant gaps and misalignment in ensuring engagement starts well before students the qualifications portfolio. The existing pipeline of arrive on campus. trainees and students will also be mapped to identify areas of over- or under-supply, and the partners will Unitec also operates targeted support services/ then identify both collective and individual responses centres for priority learner groups. Unitec’s Māori in the form of a Skills Delivery Plan for Auckland. We Development Centre and Pacific Centre have been expect to be engaging with the TEC on this plan (and nationally recognised for their contribution to raising potential future funding implications) towards the end participation and achievement levels. Unitec’s of 2014. dedicated youth engagement team supports younger students in their transition to tertiary education, In 2014, Unitec and Taratahi Agricultural Training particularly students studying under the Youth Centre are planning to develop a partnered tertiary Guarantee scheme. Unitec also runs a range of agriculture education programme in Auckland. mentoring and targeted peer support programmes. Through a collaborative approach, Unitec and Taratahi believe that there is an opportunity to execute a TEOs and Industry phased approach to the programme deployment that meets a skills area that is on the Ministry of Business, Unitec has worked with other TEOs in the Auckland Innovation, and Employment’s immediate skills region to reduce duplication of programme delivery. shortage list. The programme’s development, which Both the Manukau Institute of Technology and Te is aligned with the needs of all stakeholder groups Wānanga o Aotearoa deliver programmes from with a phased approach over the Investment Plan Unitec’s Mt Albert campus, while Unitec is actively period, is being explored for commencement in late engaged with industry leaders and other tertiary 2014. This will enable Unitec and Taratahi to connect education organisations to deliver training within the New Zealand’s largest labour pool to New Zealand’s Auckland region. primary industries sector through agriculture-aligned Unitec has been actively engaged with other TEOs in programmes such as agri-business, engineering, Māori assisting the Auckland construction and infrastructure culture, and animal health. (C&I) industry sector with the development of a workforce skills “roadmap”. This skills roadmap looks out over the next five years and is being led by a consortium of major construction industry players, including Fletcher Building, Hawkins Construction, Naylor Love, Dominion Contractors, and the NZ Transport Agency. This work is also being strongly supported by Auckland Council. It is intended as a formal statement of skills need by the C&I sector to the vocational tertiary education providers in the Auckland region. 1 Formerly known as Infratrain. Unitec Investment Plan 2015-2016 10
Alumni International Education In 2014, Unitec launched an ambitious alumni strategy Unitec’s internationalisation aspirations place to create an inspirational and dynamic programme international student enrolment within a broader that fosters, supports and motivates Unitec alumni strategic context. Unitec seeks to be recognised as an and current students to find and achieve their lifelong institution that values, promotes, and supports cultural goals. It aims to build and foster strategic partnerships diversity while fostering intercultural understanding with alumni leaders in key business and community and equipping all students to work and live in an organisations, providing a real point of difference to increasingly complex and interconnected world. other alumni programmes, based on meaningful and relevant engagement. Additionally, it will provide Unitec international enrolments represent 24% of the timely feedback to refine and improve relevancy of total international student enrolments for the New Unitec programme offerings. Zealand ITP sector, a position it has sustained over the past decade. International students now account for International 16% of all Unitec enrolments. Income generated from international student fees accounts for 16% of Unitec Unitec has several key international stakeholders in income, significantly higher than the 10% average the form of commercial relationships such as the one across all other New Zealand ITPs. Furthermore, with CMC India; research partnership relationships such international income has grown 8% year-on-year for as the dual doctoral programme with Nara Institute the past five years. of Science and Technology (NAIST) in Japan; and joint venture relationships with overseas universities such as Unitec attracts students from approximately 100 that with Shangdong University in China. countries, with China, India and Saudi Arabia the primary markets. Maintaining the diversity of the Summary international student population is a high priority Unitec's engagement with employers, business, and for Unitec. Diverse market sources reduce the risk industry is core to all programme operations. This is from exposure to changes in international demand embedded in academic policies and guidelines, and for export education, provide diversity within the monitored by Unitec's Academic Board. The "voice" of classroom, maintain a balance of national groups, and employers and industry is required in all programme foster internationalisation. review and development processes. Programme During the upcoming investment period, Unitec will Evaluation Reports identify engagement plans and continue to develop and diversify its international objectives for programmes/departments. education offering, reflecting the Government’s Attached in the Appendix is the current version of enthusiasm for export education as a key contributor Unitec’s Stakeholder Engagement Plan. The plan to New Zealand’s future economic success. Over the illustrates the breadth of Unitec’s stakeholder next three years, our international student enrolments engagement from a “whole-of-organisation” through will increase, although to no more than 20% of total to individual programme level. student enrolments. Unitec wishes to maintain a balance in the proportion of international students The outcome of Unitec’s commitment to engagement to domestic students, as well as the proportion of is evidenced through a number of the projects students from a particular country or region. included in this Investment Plan proposal. The IBM and Concentrix Initiative, Awhina Health Centre Unitec continues to look at other models of delivery and alignment of provision with MIT are all direct to international markets. This has included (in results of the prioritising of engagement at Unitec. partnership with other New Zealand and international A key business improvement initiative for the next partners) investigations into: Investment Plan period will be the development of a »» The establishment of offshore campuses to meet customer relationship management tool to support the need for New Zealand-quality qualifications and capture the significant activity and impact of this »» The development of educational programmes for work at Unitec. delivery by other offshore organisations/providers »» The establishment of provision exclusively for international students »» The co-location of private international providers on Unitec campuses. Unitec Investment Plan 2015-2016 11
Regional and National Context As New Zealand’s largest institute of technology, Auckland Regional Demographics and the largest non-university tertiary education Highlights from the 2013 Census show population provider in the Auckland region, Unitec is required growth slowing; New Zealand is getting older and to align with Government priorities, and specifically there are fewer children than there were in 2006. meet the demographic and industry needs of the Asian ethnic groups have almost doubled in size since Auckland region. While Unitec operates predominantly 2001, while Māori and Pacific peoples have significant in central, west, and north Auckland, as a partner in youthful populations. A quarter of the population the wider tertiary education sector, the institute has is overseas born, with Hindi now the fourth most strong and successful cooperative and collaborative common language. arrangements with other ITPs, universities, wānanga, ITOs, and other tertiary education providers. Auckland has a smaller Māori population at 10% by proportion and grew the least (4%) amongst other Government Priorities ethnicities; Asian ethnicities were the second largest plurality at 23%, increasing by over 25% on the 2006 The Government’s Tertiary Education Strategy (TES) census. outlines the desired direction for tertiary education in New Zealand for the 2015–16 Investment Plan period. Net migration flows have slowed between Australia The TES emphasises the opportunity to: and New Zealand, with changing conditions in Australian employment growth, especially those “develop a tertiary education system that is more linked to or in the mining sector. This slow-down could flexible, outward-facing and engaged. It identifies six impact on Auckland, which as a "major destination for priorities for the tertiary system to change its direction migrants and the largest labour market in New Zealand or intensity to achieve the outcomes sought by the could experience a significant short term boost to its Government and has a particular focus on increasing population numbers and labour supply." (Auckland the tertiary system’s contribution to economic Council, 2014) growth.” (Ministry of Education, 2013) The opportunity here for Unitec is to position itself as These priorities are nested within the Better Public a provider for returning workers to reskill and up-skill Services targets, which cover a range of areas, into New Zealand-centric employment markets. including education and employment. Among these targets are two specifically relating to tertiary Asian immigration, particularly from mainland education: Chinese, is forecast to maintain growth in line with the expanding middle class. These new consumers • To increase the proportion of 18 year olds with are expected to become a significant source of global National Certificate of Educational Achievement trade and consumption, with 68% of households in (NCEA) level 2 or equivalent qualification Asia having access to the internet. • To increase the proportion of 25–34 year olds The percentage of adults with a bachelors degree or with advanced trade qualifications, diplomas equivalent as their highest qualification increased and degrees (at level 4 or above). (State Services from 11% in 2006 to 14% in 2013 – of these 42% Commission, 2014) were men and 58% were women. Some 21% of The remaining targets cover health, crime, people have no formal qualification. In Auckland, employment, social welfare, and improved accessibility the largest growth in formal qualifications were to public services. postgraduate and honours degrees, which saw a 66% increase from 2006, followed by a 40% increase in The Government is also expecting public sector those with a masters degree. agencies to work in a more integrated way, recognising the important inter-relationships between different Over two million adults are employed and a million are sectors. For example, improved educational outcomes not in the labour force. More people are now employed for Māori and Pacific peoples is impacted by policy in professional occupations, with health care and decisions taken in the health, housing, and social social assistance now the most common industries for development sectors, as well as the agencies involved employment. Manufacturing saw the largest decline in directly in the education sector. people employed in the industry with a 14% decrease since 2006, but is still the third largest industry after retail trade and health care. Unitec Investment Plan 2015-2016 12
The percentage of people aged 65 years and over regional unemployment rate dropped in the March who were employed nearly doubled since 2001. In quarter of 2014, and is now at its lowest point since 2013, 22.1% of those aged over 65 were employed 2008. (Auckland Council, 2014) compared with 11.4% in 2001. This parallels youth Overall, the economic resurgence in New Zealand employment issues faced in Europe where 23% of is marked by a flourishing job market, decreasing those aged 15–25 are unemployed. An increase in unemployment and the return of expatriates, largely the participation rate in a demand-constrained job attributed to the softening of the Australian economy. market means more competition for jobs for younger This creates economic opportunities for major cities people who are disadvantaged by their lack of work like Auckland to attract and retain skilled workers. experience. In New Zealand these factors compound (Auckland Council, 2014) with low education success rates within Māori and Pasifika priority groups, who are notable in their relatively younger population age skews. Auckland Skills Profile In the year ending March 2014, employment in The Auckland Plan Auckland increased by 30,800 (37% of New Zealand’s annual employment growth). This increase The Unitec Investment Plan 2013–15 outlined the mostly came from rising employment in retail trade, Auckland Plan and associated Economic Development accommodation and food services (up 13,800) and Strategy. The Auckland Plan projected that, by professional, scientific, technical, administration and 2040, the region will be home to 2.1 million people, support services (up 11,100): requiring 400,000 new dwellings, as well as billions of dollars of new and improved infrastructure. Since »» Within the Construction and Infrastructure sector, 2012, Auckland Council has continued with the residential and non-residential building will drive implementation of the Auckland Plan through overall growth in Auckland. the Long-term Plan 2012–2022 (LTP) and the »» Future growth in the Information and Unitary Plan. Communication Technology (ICT) sector is expected to be largely driven by the Computer System Design Volume two of the LTP outlines how the Auckland Plan and Related Services sub-sector. will build a “prosperous, culturally diverse city, that »» The Creative sector continues to be marked by the is innovative and capitalises on its knowledge, skills precarious nature of many of its jobs. Accordingly, and creativity is attractive to entrepreneurial workers digital technology has been highlighted as an area and enhances lives” (Auckland Council, 2012), and, in of potential significance. particular, Auckland Council’s role in driving economic »» Similar to other industries, the Finance and development. The Unitary Plan outlines a plan to make Management sector shows signs of recovery, with Auckland the "world’s most liveable city". growth in employment numbers especially in the Unitec made a submission to the Unitary Plan Management and Related Consulting Services sub- process, outlining a long-term vision for our existing sector. Mt Albert campus. Unitec committed to working »» The Health sector is expected to continue to grow alongside Auckland Council to help deliver on the with an expanding and ageing population but it is, world’s most liveable city goal, and is committed to however, expected to grow at a slower rate due to meeting the needs of stakeholder businesses and lower spending in public health. employers with work-ready graduates. Unitec is also »» With changes continuing to take place in primary committed to making a positive contribution in our industries, especially in its value chain, Auckland is local communities. expected to be one of the largest beneficiaries from an expansion in demand for support services by the The Auckland Economy primary sector. Hence, growth will be largely driven by the Agriculture, Forestry and Fishing Support As the New Zealand economy comes out of the global Services sub-sector. financial crisis, Auckland is experiencing a rebound in employment, driven predominantly by housing activity A more detailed analysis of the Auckland skills profile and construction. Housing activity for the March is included in section 3, including how Unitec will help quarter of 2014 was 17.9% higher year-on-year, deliver skills for industry. while consumer confidence was strong in both the December 2013 and March 2014 quarters. Auckland’s Unitec Investment Plan 2015-2016 13
Sub-regional Demographics In the Whau and Albert-Eden local board areas, the percentage of school leavers with NCEA level 2 or Unitec operates campuses in three sub-regions of above was 68% and 89% (respectively) compared to Auckland – central (Mt Albert), north (Northern), and 77% for the Auckland region. This difference is largely west (Waitākere). attributed to the socio-economic and demographic The following demographic information has been make-up of the secondary school populations in drawn from territorial authority reports from the those areas. Unitec will continue to work closely Auckland Council as well as Infometrics’ Active Profiles. with secondary schools in the Whau catchment; only The reports bring together information from the most slightly more than half (54%) of Māori school leavers recent census (2013), the Ministry of Education’s in Whau attained NCEA level 2 or higher. annual reporting of educational performance, (COMET, 2012) and Statistics New Zealand’s Business Unitec in the central sub-region – distinctive features: Demographic database. »» Largest Unitec campus with a broad range of Central Sub-region – Mt Albert provision levels 3-10 Whau and Albert-Eden local board areas span from »» Key provision themes: specialist infrastructure Kelston and Green Bay in the west, to Mt Eden, and facilities, particularly in the advanced trades, Greenlane, and Epsom in the east. There is a broad construction and technology, a broad range range of businesses in the area, with retail a particular of creative industries, sport, education, and feature – the area is home to two of New Zealand’s foundation/learning education, as well as the IBM Delivery Centre oldest and largest shopping malls (LynnMall and St Lukes). The area is also home to the Greenlane Clinical »» Multi-provider presence (including MIT, Centre (including Auckland Regional Public Health), the Te Wānanga o Aotearoa) Rosebank industrial area, Plant and Food Research’s Mt »» To meet the changing needs of learners and of Albert facility, and Eden Park. New Zealand’s largest- Auckland, Unitec will develop the Mt Albert campus ever roading project (the Waterview Interchange) is into a new education hub for the 21st century. being constructed along the western boundary of Unitec’s Mt Albert campus. Northern Sub-region – Albany This sub-region covers the area from Devonport and In Albert-Eden, employment growth in 2013 exceeded Takapuna in the east, to Whenuapai and Hobsonville in the national average of 1.2%, reaching 5.2%. Jobs the west, and Albany in the north down to Birkenhead in the Albert-Eden area are predominantly in the in the south. managerial, professional, and administrative sectors, which accounts for over 50% of employment. Thirteen percent of Auckland’s population live in Growth was observed in virtually all sectors. In this sub-region, and residents (especially those in Whau, manufacturing accounts for over 25% of all the Devonport-Takapuna and Upper Harbour areas) employment, but job growth in 2013 declined overall generally report higher levels of formal education than by -2%, with the only significant sector bucking this the regional average. trend being Community and Personal Services, which The sub-region is home to the North Shore Hospital, grew by 0.7%. Devonport Naval Base, North Harbour Stadium, This sub-region is home to 12% of Auckland’s and a significant retail centre at Albany. Education population, and the manufacturing sector remains the services are also a feature of the region, with Massey biggest employer in the Whau local board area since University’s Albany Campus, Auckland University of the last Investment Plan period, accounting for more Technology’s Akoranga campus, and Unitec’s Northern than a quarter of jobs in the sub-region. Similarly, Campus in the area. health and social services remains the biggest Devonport-Takapuna, Kaipātiki, and Upper Harbour employment sector in the Albert-Eden region – largely Local Board areas show similar employment trends due to the Greenlane Clinical Centre. However, to Albert-Eden and Whau. The two strongest the sectors with the biggest job creation rates are employment sectors in these areas are managerial Professional, Scientific and Technical Services and and professional jobs, followed by technical and Education and Training. trades occupations and sales workers. Significant Unitec Investment Plan 2015-2016 14
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