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Undergraduate Student Survey Results - 2018 June 2018 - Texas A&M ...
2018
Undergraduate Student
   Survey Results

              June 2018
   Prepared by the Office of Planning &
          Institutional Research
Table of Contents

  1. Report Summary                                                  3

  2. Demographics                                                    5

  3. Campus Experiences                                              7

  4. General Experiences                                             14

  5. Bus Service                                                     27

  6. Extracurricular Involvement                                     28

  7. Educational Outcomes/Services                                   29

  8. Likelihood of Attending/Recommending                            30

  9. Academic Registration Experiences                               31

  10. Learning about Campus Events/Social Media                      32

  11. Summary of Comments                                            35

  12. Comments (about overall educational experience)                37

  13. Comments (about anything else)                                 46

  14. Questionnaire                                                  54

         2    2018 Undergraduate Student Survey Results   Prepared by Katharine Mason, PIR
REPORT SUMMARY
The 2016 Undergraduate Student Survey (USS) was administered to sophomores and juniors in April 2018.
The USS is a complementary survey to the Graduating Student Survey (GSS) and was first administered in
2015. This survey report includes the questions’ ratings from last year.

Two questions on this survey also appear on the GSS. They are:
   1. If you were to start all over again, would you attend TAMU-CC?
    2.   Would you recommend TAMU-CC to a prospective student?

Demographics
A total of 4,001 students were invited to take the survey. A total of 697 students opened the survey, but only
672 students answered at least one question and are considered respondents, for a response rate of 16%
compared to 14% last year. Male students are underrepresented in the respondent population. While males
are 41% of the population, only 27% responded to the survey.

KEY FINDINGS

General Campus Experiences
The items receiving the highest ratings of combined satisfaction (Very Satisfied responses added with the
Satisfied responses), above 95%, in campus experiences are as follows:
    •    The fairness of ACADEMIC misconduct disciplinary process (95%)
    •    The fairness of student disciplinary procedures (under Code of Conduct) (95%)
    •    The quality of equipment in computer labs (95%)
    •    The accessibility of computer labs (96%)
    •    The helpfulness of the staff at the mail center (96%)
    •    The cleanliness of recreational sports facilities and equipment (97%)
    •    The overall condition of University grounds and landscaping (97%)
    •    The adequacy of sidewalks on campus (97%)
    •    The safety of recreational sports facilities (98%)
    •    The cleanliness of campus facilities (98%)

The items receiving the lowest ratings of satisfaction in general experiences, under the recommended 75%,
are as follows:
    • The quality of the food in the Dining Hall (73%)
    • The price of printing/copying on campus (72%)
    • Nearly 40% of the students who live on campus are dissatisfied or very dissatisfied with the quality of
         food in the Dining Hall.

Campus Offices
Generally, 90% of students are satisfied with campus offices. All campus offices listed below received a
combined satisfaction score over 90% for Courtesy and 89% or higher for Helpfulness.
                                           Courtesy           Helpfulness
    •    Admissions & Records              (96%)              (96%)
    •    Veteran’s Affairs                 (97%)              (98%)

              3     2018 Undergraduate Student Survey Results      Prepared by Katharine Mason, PIR
•   University Bookstore              (95%)            (95%)
    •   Cashier’s (Business) Office       (93%)            (91%)
    •   Financial Assistance Office       (93%)            (89%)
    •   University Police                 (90%)            (90%)

Campus Services
The combined satisfaction scores for campus services:
    •   SAIL Online Portal       (94%)    an increase of 9% (returned to 2016 level)
    •   Bell Library             (97%)
    •   Campus Copies Office     (83%)    an increase of 17%
    •   CASA (tutoring)          (91%)
    •   Disability Services      (94%)
    •   University Center        (99%)
    •   Counseling Center        (93%)
    •   Health Center            (85%)
    •   Dining Hall              (79%)
    •   Other Campus Food Businesses (92%)
    •   Recreational Sports Facilities    (96%)

The Campus Copies score recovered 17% from last year’s dive. Apparently, the students got used to no free
printing.

Campus Events
The combined satisfaction scores for campus services:
Student Activities and Events      (93%)
Islander Athletic Events (everyone) (92%)
Islander Athletic Events (attendees) (92%)
Strangely, 221 people who said they never attended Islander Athletic Events rated their satisfaction with it.
Those people were removed for the attendee calculation.

Noteworthy items
    •   Many students noted that classes in their major were closed when they went to register (89 marked
        “always” and 136 marked “often”, a total of 40%). Another 222 students (38%) said classes were
        closed “about half the time” or “sometimes”.
    •   16% of the respondents indicated that they would probably or definitely not attend TAMU-CC if they
        had it to choose again.
    •   The satisfaction with the web registration process (77%) remained near the low level it reached last
        year (76%). It was 84% in 2016 and 90% in 2015.
    •   Over 90% of students are satisfied with the bus service to campus: Route 5 (94%), Momentum shuttle
        (92%), Route 37 (94%), and the Wave #63 (94%).
    •   Over 62% of the respondents were at the junior level; therefore, they have had three years of campus
        experience on which to base their opinions.

              4    2018 Undergraduate Student Survey Results    Prepared by Katharine Mason, PIR
About the response numbers:
Respondents did not necessarily answer all questions on the survey. Therefore, the total number of responses
for a question will not necessarily match other questions.

About percentages:

Valid percent means the percentage based on the number of people who answered the question, not the
percentage of all the people who answered any question. Percentages are rounded to the nearest whole
number, except when less than 1% in which case the exact percentage is reported.

Demographics
                                                                                    Student
                 Respondents                                       Class Level                   Percent
                                                                                     Count
                                                                   Junior            413             62%
                     Student          Valid
  Gender
                      Count          Percent
                                                                   Sophomore         256             38%
  Female              480             71%
  Male                180             27%
  Non-                                                                 Entire Pool of Students
                       7               1%                                      Student
  Binary                                                          Gender                   Percent
  Not                                                                           Count
                       4              .6%                         Female            2352             59%
  Identified
                                                                  Male              1674             41%
                                                                  Total             4000             100%

                     Respondents                                              Entire Pool of Students

                            Student          Valid                                         Student           Valid
  College                                                         College
                             Count          Percent                                         Count           Percent
  Business                     77              13%                Business                    683            17%
  Education                    66              11%                Education                   478            12%

  Liberal Arts                 176             30%                Liberal Arts                1090           27%

  Nursing & Health                                                Nursing and
                               95              16%                                            714            18%
  Sciences                                                        Health Sciences

  Science &                                                       Science and
                               166             29%                                            1035           26%
  Engineering                                                     Engineering

  Total                        580             100%               Total                       4023           100%

                 5    2018 Undergraduate Student Survey Results     Prepared by Katharine Mason, PIR
Parent graduated             Student      Valid                   How many years have you lived on
from college                  Count      Percent                  campus (either at Miramar or
                                                                  Momentum campus)?
Mother graduated              311          42%

                                                                                   # of
Father graduated              249          33%
                                                                    # Years      Students
                                                                        1          170
Both parents graduated        129          22%
                                                                        2           84
Students with one or
                                                                        3           31
both                          305          53%                          4               2

                       #            %       Race
                        7           1       American Indian or Alaska Native
                       30           4       Asian
                       26           4       Black or African American
                       264          39      Hispanic/Latino
                        2           0       Native Hawaiian or Other Pacific Islander
                       304          45      White
                       26           4       Multi-racial
                       11           2       Other

            6      2018 Undergraduate Student Survey Results   Prepared by Katharine Mason, PIR
Campus Experiences

The following questions were open for response to all students. The questions were constructed to ascertain
satisfaction with general experiences on the TAMU-CC campus. The Very Satisfied responses have been added
with the Satisfied responses to give the Combined Satisfaction score.

Usage items aim to provide some general insight on how often the services are used. The question reads:
Please indicate how satisfied you are with the following offices/services. Additionally, please indicate how often you
use the following offices or campus services.

Note: The 2017 scores are from the 2016-17 Graduating Student Survey.

Admissions & Records
                                   Courtesy        Helpfulness                  Usage
                               #      Valid %      #       Valid %                                   #        Valid %
  Very Satisfied              158       36       106         36       Never                         200         34
  Satisfied                   264       60       171         58       1- 4 times per year           343         58
  Dissatisfied                12         3        11          4       5 to 10 times per year         36         6
  Very Dissatisfied            8         2         7          2       11 or more times per year      8          1
  Total                       442       100      295        100                                     587        100

  Combined Satisfaction                96%                  96%
  2017 Score                           96%                  96%

Veteran’s Affairs
                                   Courtesy            Helpfulness               Usage
                               #      Valid %     #         Valid %                                   #       Valid %
  Very Satisfied              95        48        48          50        Never                        492        84
  Satisfied                   98        49        46          48        1- 4 times per year           73        12
  Dissatisfied                 5         3        1           1         5 to 10 times per year        18        3
  Very Dissatisfied            2         1        1           1         11 or more times per year     3         .5
  Total                       200       100       96         100                                     586       100

  Combined Satisfaction                97%                   98%
  2017 Score                           97%                   99%

                 7    2018 Undergraduate Student Survey Results            Prepared by Katharine Mason, PIR
Cashier’s (Business) Office
                          Courtesy             Helpfulness                 Usage
                              #     Valid %    #      Valid %                                  #     Valid %
 Very Satisfied              145      33       94       32       Never                        191       33
 Satisfied                   260      60      175       59       1- 4 times per year          342       59
 Dissatisfied                23       5        19        6       5 to 10 times per year       41        7
 Very Dissatisfied            8       2        7         2       11 or more times per year     8        1
 Total                       436     100      295      100                                    582      100

 Combined Satisfaction               93%               91%
 2017 Score                          94%               92%

Financial Assistance Office
                          Courtesy             Helpfulness                 Usage
                              #     Valid %    #      Valid %                                  #      Valid %
 Very Satisfied              135      39      114       37       Never                        185       31
 Satisfied                   217      54      161       52       1- 4 times per year          318       54
 Dissatisfied                26       5        22        7       5 to 10 times per year        68       12
 Very Dissatisfied           13       3        10        3       11 or more times per year     17        3
 Total                       391     100      307      100                                    5887      100

 Combined Satisfaction               93%               89%
 2017 Score                          90%               89%

University Police
                               Courtesy        Helpfulness                 Usage
                              #     Valid %    #      Valid %                                  #      Valid %
 Very Satisfied              131      40       85       41       Never                        420       72
 Satisfied                   166      50      102       49       1- 4 times per year          153       26
 Dissatisfied                16       5        11        5       5 to 10 times per year        7         1
 Very Dissatisfied           17       5        9         4       11 or more times per year     5         1
 Total                       330     100      207      100                                    585      100

 Combined Satisfaction               90%               90%
 2017 Score                          90%               90%

                8    2018 Undergraduate Student Survey Results            Prepared by Katharine Mason, PIR
University Bookstore
                                Courtesy                   Helpfulness                   Usage
                               #           Valid %         #      Valid %                                       #    Valid %
  Very Satisfied              204            39         134         37       Never                              84     84
  Satisfied                   288            56         209         58       1- 4 times per year               334    334
  Dissatisfied                19             4          14             4     5 to 10 times per year            132    132
  Very Dissatisfied            7             1             4           1     11 or more times per year          39     39
  Total                       518           100         361         100                                        589    100

  Combined Satisfaction                     95%                    95%
  2017 Score                                96%                    95%

SAIL Online Portal
  Satisfaction with the office/services                                     Usage
                                   #          Valid %                                              #    Valid %
  Very Satisfied               265                46            Never                             12       3
  Satisfied                    277                48            1- 4 times per year               53      12
  Dissatisfied                  34                 6            5 to 10 times per year            60      14
  Very Dissatisfied                3               1            11 or more times per year        312      71
  Total                        579                100                                            396      100

  Combined Satisfaction                           94%
  2017 Score                                      85%

Bell Library (ability to find materials)
  Satisfaction with the office/services                                     Usage
                                                   Valid
                                    #               %                                              #     Valid %
  Very Satisfied                   252            47           Never                               37       9
  Satisfied                        271            50           1- 4 times per year               103       24
  Dissatisfied                      12             2           5 to 10 times per year              80      18
  Very Dissatisfied                    4           1           11 or more times per year         213       49
  Total                            539            100                                            395       100

  Combined Satisfaction                           97%
  2017 Score                                      97%

                 9    2018 Undergraduate Student Survey Results                          Prepared by Katharine Mason, PIR
Campus Copies
 Satisfaction with the office/services                          Usage
                                           Valid
                                #           %                                           #         Valid %
 Very Satisfied                126        37          Never                            238          57
 Satisfied                     157        46          1- 4 times per year              83           20
 Dissatisfied                   41        12          5 to 10 times per year           49           12
 Very Dissatisfied              14        4           11 or more times per year        51           12
 Total                         338       100                                           390         100

 Combined Satisfaction                   83%
 2017 Score                              66%          Up – students adjust to $

Tutoring/CASA (Center for Academic Excellence)

 Satisfaction with the office/services                                  Usage
                                                   Valid
                                     #              %                                               #            Valid %
 Very Satisfied                167            43           Never                                   184             43
 Satisfied                     189            48           1- 4 times per year                     137             32
 Dissatisfied                  23              6           5 to 10 times per year                   56             13
 Very Dissatisfied             13              3           11 or more times per year                48             11
 Total                         392          100                                                    394            100

 Combined Satisfaction                     91%
 2017 Score                                92%

Disability Services
 Satisfaction with the office/services                             Usage
                                          Valid
                                #          %                                                 #           Valid %
 Very Satisfied                76         42          Never                                  357            85
 Satisfied                     95         52          1- 4 times per year                    28              7
 Dissatisfied                   7         4           5 to 10 times per year                  5              1
 Very Dissatisfied              3         2           11 or more times per year              29              7
 Total                         181       100                                                 389            100

 Combined Satisfaction                   94%
 2017 Score                              92%

             10      2018 Undergraduate Student Survey Results                   Prepared by Katharine Mason, PIR
University Center
 Satisfaction with the office/services                           Usage
                                           Valid
                                #           %                                         #        Valid %
 Very Satisfied                257        48       Never                             44          10
 Satisfied                     272        51       1- 4 times per year               88          21
 Dissatisfied                    5        1        5 to 10 times per year            67          16
 Very Dissatisfied               2        0        11 or more times per year        225          53
 Total                         536       100                                        393         100

 Combined Satisfaction                   99%
 2017 Score                              98%

Counseling Center
 Satisfaction with the office/services                           Usage
                                           Valid
                                #           %                                             #     Valid %
 Very Satisfied                130        46       Never                              275         65
 Satisfied                     132        47       1- 4 times per year                    94      22
 Dissatisfied                  15         5        5 to 10 times per year                 24      6
 Very Dissatisfied              5         2        11 or more times per year              30      7
 Total                         282       100                                          394        100

 Combined Satisfaction                   93%
 2017 Score                              93%

Health Center
 Satisfaction with the office/services                           Usage
                                           Valid
                                #           %                                             #     Valid %
 Very Satisfied                124        38       Never                              243         57
 Satisfied                     153        47       1- 4 times per year                143         34
 Dissatisfied                  29         9        5 to 10 times per year                 19      4
 Very Dissatisfied             21         6        11 or more times per year              21      5
 Total                         327       100                                          415        100

 Combined Satisfaction                   85%
 2017 Score                              88%

             11      2018 Undergraduate Student Survey Results              Prepared by Katharine Mason, PIR
Recreational Sports Facilities
  Satisfaction with the office/services                           Usage
                                            Valid
                                 #           %                                          #       Valid %
  Very Satisfied                 153       45       Never                              233        55
  Satisfied                      173       51       1- 4 times per year                69         16
  Dissatisfied                       7      2       5 to 10 times per year             41         10
  Very Dissatisfied                  5      1       11 or more times per year          81         19
  Total                          338       100                                         393       100

  Combined Satisfaction                   96%
  2017 Score                              96%

Dining Hall
  Satisfaction with the office/services                           Usage
                                            Valid
                                 #           %                                              #   Valid %
  Very Satisfied                 116        32      Never                               204        48
  Satisfied                      172        47      1- 4 times per year                  82        19
  Dissatisfied                   56         15      5 to 10 times per year               32        8
  Very Dissatisfied              22          6      11 or more times per year           108        25
  Total                          366       100                                          395       100

  Combined Satisfaction                    79%
  2017 Score                               75%

Other Campus Food Businesses
  Satisfaction with the office/services                           Usage
                                            Valid
                                 #           %                                              #   Valid %
  Very Satisfied                 196        39      Never                                74        17
  Satisfied                      268        53      1- 4 times per year                  85        20
  Dissatisfied                   33          7      5 to 10 times per year               79        18
  Very Dissatisfied               5          1      11 or more times per year           190        44
  Total                          502       100                                          395       100

  Combined Satisfaction                    92%
  New in 2018

              12      2018 Undergraduate Student Survey Results              Prepared by Katharine Mason, PIR
Student Activities and Events
  Satisfaction with the office/services                           Usage
                                            Valid
                                 #           %                                            #     Valid %
  Very Satisfied                 65         20      Never                               151        35
  Satisfied                      238        73      1- 4 times per year                 129        30
  Dissatisfied                   21          6      5 to 10 times per year               92        22
  Very Dissatisfied               4          1      11 or more times per year            54        13
  Total                          328       100                                          395       100

  Combined Satisfaction                    93%
  New in 2018

Islander Athletic Events - A large number who responded said they never attended these events
  Satisfaction with the office/services                           Usage
                                            Valid
                                 #           %                                            #     Valid %
  Very Satisfied                 137        39      Never                               221        52
  Satisfied                      187        53      1- 4 times per year                 114        27
  Dissatisfied                   20          6      5 to 10 times per year               49        11
  Very Dissatisfied               6          2      11 or more times per year            44        10
  Total                          350       100                                          395       100

  Combined Satisfaction                    92%
  New in 2018

Islander Athletic Events - stats for those who attended Athletic Events
  Satisfaction with the office/services                           Usage
                                            Valid
                                 #           %                                            #     Valid %
  Very Satisfied                 66         35
  Satisfied                      112        59      1- 4 times per year                 108        57
  Dissatisfied                   11          6      5 to 10 times per year               48        25
  Very Dissatisfied               2          1      11 or more times per year            35        18
  Total                          191       100                                          395       100

  Combined Satisfaction                    94%
  New in 2018

              13      2018 Undergraduate Student Survey Results              Prepared by Katharine Mason, PIR
General Experiences

For the following section, the question asked was: Please indicate the extent of your satisfaction with
the following processes/procedures.

The Very Satisfied responses have been added with the Satisfied responses to give the Combined
Satisfaction score.

The web registration process.

                             Responses                 Valid Percent           Combined Satisfaction
 Very Satisfied              177                       31
 Satisfied                   258                       46                      77%
 Dissatisfied                107                       19
 Very Dissatisfied           25                        4
 Total                       567                       100%

2017 Combined Satisfaction:        76%             2012 - 90%          down from 2012

The walk-up registration process.

                             Responses                 Valid Percent           Combined Satisfaction
 Very Satisfied              95                        31
 Satisfied                   175                       57                      88%
 Dissatisfied                34                        11
 Very Dissatisfied           4                         1
 Total                       308                       100%

2017 Combined Satisfaction:        90%

The ease of dropping/adding courses.

                             Responses                 Valid Percent           Combined Satisfaction
 Very Satisfied              232                       44
 Satisfied                   264                       50                      94%
 Dissatisfied                31                        6
 Very Dissatisfied           5                         1
 Total                       532                       100%

2017 Combined Satisfaction:        94%

                14   2018 Undergraduate Student Survey Results          Prepared by Katharine Mason, PIR
The fee payment process.

                             Responses                 Valid Percent          Combined Satisfaction
 Very Satisfied              129                       25
 Satisfied                   303                       59                     84%
 Dissatisfied                51                        10
 Very Dissatisfied           29                        6
 Total                       512                       100%

2017 Combined Satisfaction:        84%

The billing procedures.

                             Responses                 Valid Percent          Combined Satisfaction
 Very Satisfied              133                       24
 Satisfied                   335                       61                     85%
 Dissatisfied                54                        10
 Very Dissatisfied           25                        5
 Total                       547                       100%

2017 Combined Satisfaction:        88%

The hours of operation of the Cashier's (Business) office.

                             Responses                 Valid Percent          Combined Satisfaction
 Very Satisfied              125                       27
 Satisfied                   295                       65                     92%
 Dissatisfied                28                        6
 Very Dissatisfied           9                         2
 Total                       457                       100%

2017 Combined Satisfaction:        88%

The timeliness of financial assistance award announcements.

                             Responses                 Valid Percent          Combined Satisfaction
 Very Satisfied              137                       28
 Satisfied                   274                       56                     84%
 Dissatisfied                51                        11
 Very Dissatisfied           23                        5
 Total                       485                       100%

2017 Combined Satisfaction:        82%

                15   2018 Undergraduate Student Survey Results         Prepared by Katharine Mason, PIR
The First Year Learning Community program.

                             Responses                 Valid Percent          Combined Satisfaction
 Very Satisfied              105                       29
 Satisfied                   182                       49                     78%
 Dissatisfied                42                        11
 Very Dissatisfied           39                        11
 Total                       368                       100%

2017 Combined Satisfaction:        80%

The overall quality of Academic Advising you have received at this campus.

                             Responses                 Valid Percent          Combined Satisfaction
 Very Satisfied              183                       33
 Satisfied                   274                       49                     82%
 Dissatisfied                64                        11
 Very Dissatisfied           38                        7
 Total                       559                       100%

2017 Combined Satisfaction:        82%

The effectiveness of tutoring services provided by CASA.

                             Responses                 Valid Percent          Combined Satisfaction
 Very Satisfied              129                       34
 Satisfied                   211                       55                     89%
 Dissatisfied                31                        8
 Very Dissatisfied           14                        4
 Total                       385                       100%

2017 Combined Satisfaction:        88%

The hours and days of the Dining Hall food service.

                             Responses                 Valid Percent          Combined Satisfaction
 Very Satisfied              92                        27
 Satisfied                   194                       58                     85%
 Dissatisfied                37                        11
 Very Dissatisfied           14                        4
 Total                       337                       100%

New in 2018

                16   2018 Undergraduate Student Survey Results         Prepared by Katharine Mason, PIR
The hours and days of the other campus food locations (NOT Dining Hall).

                             Responses                 Valid Percent          Combined Satisfaction
 Very Satisfied              122                       24
 Satisfied                   300                       60                     84%
 Dissatisfied                64                        13
 Very Dissatisfied           14                        3
 Total                       500                       100%

New in 2018

The helpfulness of the staff at the mail center.

                             Responses                 Valid Percent          Combined Satisfaction
 Very Satisfied              132                       43
 Satisfied                   163                       53                     96%
 Dissatisfied                10                        3
 Very Dissatisfied           4                         1
 Total                       309                       100%

2017 Combined Satisfaction:        96%

The availability of printing/copying on campus.

                             Responses                 Valid Percent          Combined Satisfaction
 Very Satisfied              149                       36
 Satisfied                   209                       50                     86%
 Dissatisfied                46                        11
 Very Dissatisfied           15                        4
 Total                       419                       100%

New in 2018

The price of printing/copying on campus.

                             Responses                 Valid Percent          Combined Satisfaction
 Very Satisfied              113                       26
 Satisfied                   196                       46                     72%
 Dissatisfied                69                        16
 Very Dissatisfied           52                        12
 Total                       430                       100%

New in 2018

                17   2018 Undergraduate Student Survey Results         Prepared by Katharine Mason, PIR
The quality of care offered by the Counseling Center.

                             Responses                 Valid Percent          Combined Satisfaction
 Very Satisfied              112                       41
 Satisfied                   143                       53                     94%
 Dissatisfied                10                        4
 Very Dissatisfied           6                         2
 Total                       233                       100%

2017 Combined Satisfaction:        94%

The quality of care offered by the Health Center.

                             Responses                 Valid Percent          Combined Satisfaction
 Very Satisfied              106                       35
 Satisfied                   162                       55                     90%
 Dissatisfied                20                        7
 Very Dissatisfied           24                        2
 Total                       312                       100%

2017 Combined Satisfaction:        90%

The availability of channels for expressing student complaints.

                             Responses                 Valid Percent          Combined Satisfaction
 Very Satisfied              85                        24
 Satisfied                   182                       51                     75%
 Dissatisfied                60                        17
 Very Dissatisfied           28                        8
 Total                       355                       100%

2017 Combined Satisfaction:        72%

The fairness of ACADEMIC misconduct disciplinary process.

                             Responses                 Valid Percent          Combined Satisfaction
 Very Satisfied              105                       32
 Satisfied                   204                       63                     95%
 Dissatisfied                9                         3
 Very Dissatisfied           7                         2
 Total                       325                       100%

2017 Combined Satisfaction:        94%

                18   2018 Undergraduate Student Survey Results         Prepared by Katharine Mason, PIR
The fairness of student disciplinary procedures administered under the Student Code of
Conduct.

                             Responses                  Valid Percent               Combined Satisfaction
 Very Satisfied              115                        34
 Satisfied                   205                        61                          95%
 Dissatisfied                8                          2
 Very Dissatisfied           7                          2
 Total                       335                        100%

2017 Combined Satisfaction:        94%

 Please explain why you were dissatisfied with the fairness of the disciplinary procedures.
 Very long process. Been in the dark all semester because it's taking so long to hear back
 I know full ride athletes that had been accused and questioned of plagiarism multiple times but nothing was
 done.
 I had an incident that ruined a lot of things for me even though this incident was out of my control.
 unfair
 Just an incident where minority groups were singled out and the campus decided to make the issue about
 whether people were following rules. Guess the sentiment held by white supremacists doesn’t seem important to
 the university.
 Teachers and organizations (momentum) are able to falsify reports of student conduct as a threat any time a
 student displeases them. I've been threatened with this action twice in this semester alone due to refusing to let
 my civil rights be compromised. One followed through, providing no evidence, sending me into a spiral of anxiety
 and forcing me to defend myself. I was cleared of all charges, but this process should not be used as a threat to
 force students to submit without question.
 I have seen students been favored.
 Because
 Havin
 I think the procedures would be good if professors actually followed through on them and not let students get
 away with things like cheating with just a little slap on the wrist and not even effecting their grades.
 I had an incident last semester in the First Year program and I did ALL of the work in a group project. I understand
 that not everything is going to be fair in life but I was under the impression that things would be handled. I
 brought it up multiple times with my professor and he simply told me that "it would be reflected" in their final
 grades. I didn't want the other girls to fail but they did not deserve an A in the course. I'm not entirely sure what
 ended up happening with them but I remember hating my second semester because I felt things were unfair.
 I have reported students in my classes before for cheating, even coming to multiple different professors with
 proof of the person cheating and no actions were taken to discipline the student. This student cheats in the
 majority if not all of his classes and he is striving to go to medical school as well as maintaining a 4.0 up until his
 junior year of college, because he cheated his way there. That is not fair, not right and should not continually be
 brushed off by professors.

                19   2018 Undergraduate Student Survey Results             Prepared by Katharine Mason, PIR
The quality of equipment in computer labs.

                             Responses                 Valid Percent          Combined Satisfaction
 Very Satisfied              167                       35
 Satisfied                   291                       60                     95%
 Dissatisfied                18                        4
 Very Dissatisfied           5                         1
 Total                       481                       100%

2017 Combined Satisfaction:        91%

The accessibility of computer labs.

                             Responses                 Valid Percent          Combined Satisfaction
 Very Satisfied              179                       38
 Satisfied                   274                       58                     96%
 Dissatisfied                19                        4
 Very Dissatisfied           2                         0
 Total                       474                       100%

2017 Combined Satisfaction:        92%

The ability to find materials in the library to complete class assignments.

                             Responses                 Valid Percent          Combined Satisfaction
 Very Satisfied              159                       35
 Satisfied                   264                       58                     93%
 Dissatisfied                25                        6
 Very Dissatisfied           5                         1
 Total                       453                       100%

2017 Combined Satisfaction:        95%

The quality of the food in the Dining Hall.

                             Responses                 Valid Percent          Combined Satisfaction
 Very Satisfied              89                        25
 Satisfied                   172                       48                     73%
 Dissatisfied                60                        17
 Very Dissatisfied           39                        11
 Total                       360                       100%

2017 Combined Satisfaction:        69%

                20   2018 Undergraduate Student Survey Results         Prepared by Katharine Mason, PIR
The quality of the food in other campus dining locations.

                             Responses                 Valid Percent          Combined Satisfaction
 Very Satisfied              165                       33
 Satisfied                   296                       59                     92%
 Dissatisfied                28                        6
 Very Dissatisfied           9                         2
 Total                       498                       100%

New in 2018

The overall condition of classrooms on campus.

                             Responses                 Valid Percent          Combined Satisfaction
 Very Satisfied              151                       28
 Satisfied                   335                       61                     89%
 Dissatisfied                52                        9
 Very Dissatisfied           11                        2
 Total                       549                       100%

2016 Combined Satisfaction:        89%

The overall condition of University grounds and landscaping.

                             Responses                 Valid Percent          Combined Satisfaction
 Very Satisfied              251                       45
 Satisfied                   288                       52                     97%
 Dissatisfied                15                        3
 Very Dissatisfied           4                         1
 Total                       558                       100%

2017 Combined Satisfaction:        96%

The quality of equipment in science labs.

                             Responses                 Valid Percent          Combined Satisfaction
 Very Satisfied              117                       29
 Satisfied                   223                       56                     86%
 Dissatisfied                41                        10
 Very Dissatisfied           18                        5
 Total                       399                       100%

2017 Combined Satisfaction:        80%

                21   2018 Undergraduate Student Survey Results         Prepared by Katharine Mason, PIR
The responsiveness of University Police.

                             Responses                 Valid Percent          Combined Satisfaction
 Very Satisfied              110                       35
 Satisfied                   161                       52                     87%
 Dissatisfied                28                        9
 Very Dissatisfied           12                        4
 Total                       311                       100%

2017 Combined Satisfaction:        87%

The overall safety of the campus.

                             Responses                 Valid Percent          Combined Satisfaction
 Very Satisfied              176                       33
 Satisfied                   313                       59                     92%
 Dissatisfied                29                        5
 Very Dissatisfied           10                        2
 Total                       528                       100%

2017 Combined Satisfaction:        94%

The cleanliness of campus facilities (please note problem area/s.

                             Responses                 Valid Percent          Combined Satisfaction
 Very Satisfied              144                       42
 Satisfied                   192                       56                     98%
 Dissatisfied                8                         2
 Very Dissatisfied           1                         0
 Total                       345                       100%
 Not applicable              156
2017 Combined Satisfaction:        98%

 (please note problem area/s) - Responses
 bathrooms, most of them
 The conditions of the restrooms are poor. I have experienced no soap or paper towels on many occasions.
 bathrooms
 Dugan and Music hall restrooms need to be cleaned more often
 The restrooms in the CI

                22   2018 Undergraduate Student Survey Results         Prepared by Katharine Mason, PIR
CI 1st floor women's bathroom, always has a foul odor
the restrooms in the CS the doors are basicaly falling off their hinges.
Bathrooms are a little musty
BATHROOMS
Ladies room in IH always smells bad, old dorms have roaches
The island hall bathroom on the first floor always smells disgusting and the water shoots out when you flush
the toilet and it has gotten on my face and made me want to hurl.
Bathrooms are always smelly; urinals often don't work. CI 113 seems to have a sewer venting issue as it often
smells like sewage.
Bottom floor men's bathroom near entrance constantly smells of urine
Bathrooms in CS need lots of maintenance & better cleaning
CI men's restrooms always seem to be dirty and on multiple floors, the stalls are missing locks and have
been for at least 2 years
bathrooms
Bathrooms missing toilet paper, coverd in feces/urine.
Restrooms
the CI need to be cleaned, especially the bathrooms
Spine alcoves, CI Restrooms, UC Parking lot (between UC and Physical Plant)
Center for the Arts 2nd floor is always messy in classrooms. Bathrooms always smell too.
CI classrooms, bathrooms in UC, trash on campus, potholes, parking garage is gross
I just don't like the sewer line next to the dining hall. Smells horrible.
The smell in front of the University Center
The CI building often lacks A/C and is not up to the standards of the other buildings. Parking is also a
challenge - add another parking garage by the PAC!
Center for Instruction
Ceiling leak in enginering building room 104
skunks and opossums
Center for Instruction
Near ECDC, UC: Tejas Lounge,
CCH doors, Cat Alley
Carpets are all old and dirty
Every stairwell, high ceilings, under stairwell platforms, bathrooms
Furniture (esp. in the library) is disgusting
Water fountain holes look filthy
Residential Neighborhoods

            23    2018 Undergraduate Student Survey Results             Prepared by Katharine Mason, PIR
Plenty of litter
 Feral cats should be removed, not fed.
 Cats are a problem. Feces and urine smells all over.
 some kids liter (cigarettes), and some tables are dirty, and the janitors won't come by to clean it for like 30
 minutes or more.
 the buss stop on campus can look better
 computers in library
 There are still bits of trash here and there, stuff like chip bags and plastic bottles, but overall it's pretty good.
 The area around the outside of the island could use a good clean up though.
 Bike Trail in brush areas are messy
 I pick up trash on my way from the parking lot to class every day I'm on campus. There are dozens of trash
 cans every where and I haven't littered in years because of this fact. However I feel that attitude is mine
 alone with how many Subway, Starbucks, and Styrofoam cups I see everywhere; food wrappers, small pizza
 boxes, cigarette butts, etc. Is it too much to ask that people just throw their garbage away in a waste
 receptacle when they are literally EVERYWHERE across campus?

The cleanliness of recreational sports facilities and equipment.

                             Responses                 Valid Percent             Combined Satisfaction
 Very Satisfied              149                       40
 Satisfied                   212                       57                        97%
 Dissatisfied                8                         2
 Very Dissatisfied           1                         0
 Total                       370                       100%

New in 2018

The safety of recreational sports facilities.

                             Responses                 Valid Percent             Combined Satisfaction
 Very Satisfied              154                       42
 Satisfied                   205                       56                        98%
 Dissatisfied                7                         2
 Very Dissatisfied           3                         1
 Total                       369                       100%

2017 Combined Satisfaction:        99%

                24   2018 Undergraduate Student Survey Results           Prepared by Katharine Mason, PIR
The contribution of intercollegiate athletic programs to your sense of school spirit.

                             Responses                 Valid Percent          Combined Satisfaction
 Very Satisfied              111                       32
 Satisfied                   178                       51                     83%
 Dissatisfied                36                        10
 Very Dissatisfied           22                        6
 Total                       347                       100%

2017 Combined Satisfaction:        82%

Bike lanes leading to campus.

                             Responses                 Valid Percent          Combined Satisfaction
 Very Satisfied              93                        33
 Satisfied                   154                       54                     87%
 Dissatisfied                25                        9
 Very Dissatisfied           13                        5
 Total                       285                       100%

2017 Combined Satisfaction:        86%

On-campus bike pathways.

                             Responses                 Valid Percent          Combined Satisfaction
 Very Satisfied              94                        32
 Satisfied                   170                       57                     89%
 Dissatisfied                27                        9
 Very Dissatisfied           6                         2
 Total                       297                       100%

2017 Combined Satisfaction:        86%

The adequacy of sidewalks on campus.

                             Responses                 Valid Percent          Combined Satisfaction
 Very Satisfied              175                       38
 Satisfied                   276                       59                     97%
 Dissatisfied                10                        2
 Very Dissatisfied           5                         1
 Total                       466                       100%

New in 2018

                25   2018 Undergraduate Student Survey Results         Prepared by Katharine Mason, PIR
If dissatisfied, where else are they needed?
 wish they were smooth to longboard on
 Maybe fix up running trail
 A safer way to get to the on campus beach.
 Adding a sidewalk to the area that leaves the bus drop off, as there is no sidewalk over there for a good while.
 There are plenty of sidewalks, besides I always take the quickest route to my classroom, a straight line, I do not
 use the sidewalks.
 More crosswalks from dorms crossing the street to get to the dining hall, bay hall, and the center for the arts
 there should be more skywalks like the ones from CI for those rainy days
 Need to be free of smoking
 Not specific location but there's some uneven sidewalks that I keep tripping over when I'm leaving at night. Ex-
 Walking from ECDC to UC
 No where; stop spending money needlessly on athletics and campus "improvements." Consider giving students a
 much needed tuition break instead.
 Make some that allow one to walk straight from the bus stop to the bridge
 Sidewalk from Hammerhead parking lot that leads to Coral/Pelican residence halls
 Crossing Pecos Drive
 Along Camden area
 I'm satisfied, but I don't need sidelks so you should ask people who need wheelchairs if they're able twao get
 where they need to be.
 # of electric vehicles on sidewalks
 for the bike lanes, there should be more lanes for biking, so bikers won't have to get off of their bike, or have to
 worry about running into someone else
 Biking from momentum to the main campus is tedious with that highway, and overall i would like to see a more
 green initiative on our campus.
 in front of school on both sides of the road

Your sense of pride about the campus.

                              Responses                Valid Percent              Combined Satisfaction
 Very Satisfied               168                      33
 Satisfied                    281                      55                         88%
 Dissatisfied                 36                       7
 Very Dissatisfied            24                       5
 Total                        509                      100%

2017 Combined Satisfaction:         88%

                26   2018 Undergraduate Student Survey Results            Prepared by Katharine Mason, PIR
Bus Service

City bus route #5 to campus.

                             Responses                 Valid Percent          Combined Satisfaction
 Very Satisfied              65                        42
 Satisfied                   80                        52                     94%
 Dissatisfied                7                         5
 Very Dissatisfied           2                         1
 Total                       154                       100%

2017 Combined Satisfaction:        95%

City bus route #37 to campus.

                             Responses                 Valid Percent          Combined Satisfaction
 Very Satisfied              64                        41
 Satisfied                   83                        53                     94%
 Dissatisfied                6                         4
 Very Dissatisfied           4                         3
 Total                       157                       100%

2017 Combined Satisfaction:        90%

The Wave #63 shuttle bus service.

                             Responses                 Valid Percent          Combined Satisfaction
 Very Satisfied              75                        41
 Satisfied                   97                        53                     94%
 Dissatisfied                6                         3
 Very Dissatisfied           6                         3
 Total                       184                       100%

2017 Combined Satisfaction:        90%

                27   2018 Undergraduate Student Survey Results         Prepared by Katharine Mason, PIR
Momentum #60 shuttle bus service.
                              Responses                 Valid Percent             Combined Satisfaction
 Very Satisfied               77                        43
 Satisfied                    89                        49                        92%
 Dissatisfied                 11                        6
 Very Dissatisfied            3                         2
 Total                   180                            100%
2017 Combined Satisfaction:  94%

Extracurricular Involvement
The following questions were open for response to all students. The questions were constructed to ascertain
student involvement in extracurricular activities.

Are you actively involved in any student organizations at TAMU-CC?
                              Responses                 Valid Percent
 Yes                          225                       40%
 No                           340                       60%
 Total                       556                        100%
2017 Yes response:         46%

Please indicate to what extent being involved in a student organization has made you feel more
connected to campus.
                              Responses                 Valid Percent             At least a moderate amount
 A great deal                 80                        36
 A lot                        53                        24                        88%
 A moderate amount            61                        28
 A little                     19                        9
 Not at all                   7                         3
 Total                        220                        100%

If a student chose No for a response to involvement in any student organizations, they were asked:
Why not?
                                                            Responses       Valid Percent
 I didn’t have time                                         195             59
 Nothing interested me                                      42              13
 I didn’t know about these organizations                    38              12
 What I wanted wasn’t offered or available                  12              4
 I didn’t like what I experienced when I tried it           8               2
 Other                                                    33                10
                                                         328             100%
            “Other” responses                                       (shown as written by respondents)

                28    2018 Undergraduate Student Survey Results           Prepared by Katharine Mason, PIR
Im too old.
 Joining an organization at this school is utterly a joke.
 older non- traditional student
 I am a distance learner
 you get into the motion of college and forget to enjoy the
 I came in as an uppe class transfer and did not feel as welcomed with some organizations, or did not know where to
 go.
 I can’t afford to live on campus so I don’t participate due to the long drive over here
 Work full time, attend campus only at night. I'm 55-years-old. Too old to be a part of this.
 they are cliquish
 I do not care to be a part of organizations. I do not liked organized sports or clubs dedicated to a particular cause. It
 holds no interest and I find most people to be very opinionated and offended when hearing an opposing viewpoint
 so I refuse to subject myself to organizations filled with people with double standards.
 Still exploring options
 It's hard to find information on groups other than ones based on your major.
 Was part of a club, had to leave due to scheduling conflicts
 I didn't like what I experienced and I have a problem interacting with others. Not entirely any of the organizations or
 the school's fault.
 I forget to go them them sometimes or just so happens that when an event is going on I'm busy.
 I was just too lazy or shy to go look
 Got kicked off (fraternity)
 working two jobs and enrolled in school, not much room or time for extracuricular activities, though I believe it is
 highly important for students to get involved with campus and community endeavors
 Not sure how to be involved with distance learning
 Because I am 34
 I'm not yputr traditional student, I'm older, I wish they're were more activities for the non-traditional students
 they need to advertise the organizations more
 Not much time either
 Difficulty joining/inaccessibility, time constraints, and organizational dues
 I never got around to it / didnt hear of many

Educational outcomes or services
Students were asked to indicate the extent of their satisfaction with the following educational outcomes or
services at A&M-Corpus Christi.

               29    2018 Undergraduate Student Survey Results             Prepared by Katharine Mason, PIR
The protection of the right to freedom of expression on campus.

                              Responses                Valid Percent             Combined Satisfaction
 Very Satisfied               207                      41
 Satisfied                    274                      54                        95%
 Dissatisfied                 24                       5
 Very Dissatisfied            6                        1
 Total                        511                      100%

2017 Combined Satisfaction:         97%

Learning to appreciate teamwork with diverse groups in settings outside the classroom.

                              Responses                Valid Percent             Combined Satisfaction
 Very Satisfied               188                      40
 Satisfied                    261                      55                        95%
 Dissatisfied                 17                       4
 Very Dissatisfied            5                        1
 Total                        471                      100%

2017 Combined Satisfaction:         95%

Likelihood of Attending/Recommending TAMU-CC
The Office of Planning and Institutional Research recommends a combined probability percentage of 75% or
greater for each item.

If you were to start all over again, would you attend TAMU-CC?
                                           Responses             Valid Percent         Combined Positive
 Definitely attend TAMU-CC                 242                   44
 Probably attend TAMU-CC                   221                   40                    84%
 Probably not attend TAMU-CC               68                    12
 Definitely not attend TAMU-CC             14                    3
 Not attend college at all                 4                     1
 Total                                     549                   100%
2017 Combined Probability:          83%

                30   2018 Undergraduate Student Survey Results          Prepared by Katharine Mason, PIR
Would you recommend TAMU-CC to a prospective student?
                                          Responses             Valid Percent        Combined Positive
 Definitely recommend                     288                   52
 Probably recommend                       215                   39                   91%
 Probably not recommend                   39                    7
 Definitely not recommend                 9                     2
 Total                                    551                   100%
2017 Combined Probability:         91%

Academic Registration Experiences
The questions below were constructed to ascertain how often respondents encountered courses that were
closed when they were registering.

How frequently did you encounter closed courses IN in your major when you went to
register?
                        Responses        2018 Valid Percent     2017 Valid Percent
 Always                      89                  16                      14
 Often                       136                 24                      23
 About half the time         71                  12                      13
 Sometimes                   151                 26                      27
 Never                       124                 22                      22
 Total                       571                100%                    100%

How frequently did you encounter closed courses NOT in your major when you went to
register?
                        Responses        2017 Valid Percent     2017 Valid Percent
 Always                       30                   5                      5
 Often                        80                  14                     14
 About half the time          81                  14                     14
 Sometimes                   178                  33                     33
 Never                       190                  34                     34
 Total                       559                   100%                 100%

Learning about Campus Events
The students were asked three questions concerning social media. They were asked to rank order two lists
about where they get information about campus events, and then about social media they do not use.

             31     2018 Undergraduate Student Survey Results          Prepared by Katharine Mason, PIR
How likely are you to learn about campus events and information from the following sources?

                                        Extremely                                 Extremely
                                          Likely          Likely     Unlikely      Unlikely

 Brochures                                   126           211         109            92

 Email                                       301           182            41          19

 Facebook                                    144           154            83          157

 Flickr                                      33            75             65          361

 Fliers/Posters on bulletin boards           215           242            56          30

 Google+                                     53            89             75          320

 iNews                                       186           161            98          92

 Instagram                                   137           149            65          183

 LinkedIn                                    45            80             76          333

 Myspace                                     30            46             44          413

 Sidewalk Chalking                           186           234            66          53

 Snapchat                                    138           170            61          166

 Tagged                                      53            88             61          333

 Tumbler                                     33            59             70          374

 Twitter                                     116           132            56          231

 University Website                          192           209            83          58

 Word of Mouth                               211           220            63          48

 You Tube                                    70            96             94          272

By far most students get their information most often from email; campus bulletin boards and the university
website are also strong information sources. Sidewalk chalking, iNews, and word-of-mouth are also effective.
Facebook, Instagram, Snapchat, brochures, and Twitter are somewhat effective, while and Flickr, Google+,
LinkedIn, Myspace, Tagged, Tumbler and You Tube have a limited reach.

How often do you use these social media to learn about campus events and programs?

                                                   Almost            No
                          Daily      Weekly        never           Account

 Facebook                  179         100          182              82

 Flickr                     9           11           99              417

             32      2018 Undergraduate Student Survey Results                 Prepared by Katharine Mason, PIR
Google+                     37          44          219          235

Instrgram                  167         101          157          118

LinkedIn                    18          33          147          342

Myspace                     11          12          103          412

Snapchat                   173          91          176           99

Tagged                      14          22          101          400

Tumbler                     18          16          136          370

Twitter                    119          76          130          216

You Tube                    97          73          220          151

Number of people who do not use the following:

          Facebook           123

          Flickr             510

          Google+            352

          Instagram          139

          LinkedIn           424

          Myspace            507

          Snapchat           108

          Tagged             482

          Tumbler            438

          Twitter            250

          YouTube            131

Is there a different platform that you wish had campus event information? If so please tell us
where you would like to see campus event information.
an electric billboard that has different events flash through it, right off ocean
remind 101
Yes Text Alerts
Only have Instagram and Snapchat.
On the main page of the website.
facebook or brochures sound good

              33     2018 Undergraduate Student Survey Results            Prepared by Katharine Mason, PIR
Facebook Tamucc daily events
Sign waver
Phone app, paper newspapers in easy to find assessable areas, TV's around campus that are off all the time, in the
classrooms of classes in same field
No. Again, spend money on students, not on "platforms."
Maybe make an event app or add it to get mobile somehow
Our professors! All faculty and staff should support our campus events, especially when they pertain to a specific
topic. For example, if there was a biologist coming to campus to lecture about a new bacteria that is resistant to
penecillin, I would hope that the CONHS professors would encourage our attendance.
Islander email (not on junk/spam mail)
To my personal email.
On white-boards in classrooms
QR codes
UC
TAMUCC Website: consider adding a specific "events" tab much like the iNews e-mails sent periodically; keep this
within one click away but don't mix it with news.
A platform specifically for any events going on for the campus, including activities, sports, everything that is
available for students to attend
Social Media is for losers
Facebook
Discord
I wish Campus Events had their own Instragram and Snapchat
BREEZE WAY

            34     2018 Undergraduate Student Survey Results           Prepared by Katharine Mason, PIR
Comments
Students were offered the opportunity to leave comments. Certain things came up repeatedly, most notably
parking, dining, advising, as well as facilities and CASA. A summary of the comments in these areas is below. All
student comments begin at the bottom of page 27.
                                                                      Comments appear as written by the students.
Parking - 14 comments along the lines of these…
 •   Parking is WAY over priced and the parking lots are extremely past due for being fixed. Pot holes everywhere but I’m
     still expected to pay $80 for a parking pass?!? Ridiculous
 •   The only thing that needs help is the parking lots, they are way too expensive and are crumbling. It is easy to slip while
     unloading my car.
 •   Parking - Please build another garage or parking area. It shouldn't take 30 minutes to park on campus.
 •   The parking lots suck. The road quality and the amount of parking close to the buildings.
 •   Also, there just isn't enough parking. I've already expressed this in other surveys. At best, it's frustrating. At worst, it's
     angering when I arrive on campus 30 minutes before a class starts and can't even make it there on time because of the
     lack of parking spots.
 •   need more parking. I waste time walking to class because its so far away

Dining - 9 comments along the lines of these…
 •   The dining hall needs to be open later for kids like Theatre majors who aren't free until late at night. Most
     students are up late anyways and the food truck doesn't have very healthy options. Also, I have gotten rotten fruit
     and undercooked chicken more than once from the dining hall.
 •   The hours of food operations and food options other than Dining Hall could be extended. Furthermore, the prices
     could be reduced. A bagel with spread at Einstein Bagels is $3.00+, which is expensive for a student and in
     general.
 •   I hope that somebody will actually read this in hopes that it will help improve the dining hall on campus. The
     Islander dining hall has the most unhealthy food on campus, hands down. I'm vegan so there's nothing for me to
     ever eat and the vegetables at the dining hall are drenched in oil and butter. I eat a sandwich almost every single
     day because the rest of the food is so unhealthy and rarely ever do they have any real options for me. The food is
     also incorrectly labeled such as brussel sprouts will say that they are vegan and then I go to eat them and they
     have bacon in them. This is something that has really affected my life because I would have stayed living on
     campus were it not for the dining hall but, because of it, I'm actually moving off campus because I have no
     options and it is extremely overpriced for the quality received.
 •   The quality of on campus dinning (Einstein's) has decreased dramatically over the past month. Specifically, they
     give less food for the same amount of money, and the workers are rude
 •   I'd like to have a campus cafeteria (not the dining hall) where students who can't afford Dining Meals can still go
     and get affordable food. The salad bar is amazing! I'd like to have something like that but with more food-food
     like burgers, pasta, etc, that is as affordable! Or at least give us some coupons...

Advising - 8 comments along the lines of these…
 •   I can't ever get in to my advisor-EVER. I don't understand why it is so difficult to get in to see someone who is
     supposed to be here for me.

             35     2018 Undergraduate Student Survey Results               Prepared by Katharine Mason, PIR
•   The advising Dept, not so much! I went through four, and seemed to always get passed off. Getting them on the
     phone to actually speak to them, was next to impossible. I just felt like I had to do my own schedule arranging,
     because there was nobody looking over it to make sure I was on the best track or had the right course sequence
     going that would save time and money, getting me to graduation the quickest possible based on my needs. The
     response was always, "schedule a walk-in". That's almost impossible as I am at TAMUCC for it's online option and
     live two hours from campus.
 •   There is no communication between Advisors/programs
 •   I would also like to express my frustration with the academic advising experiences I have had. Over the course of
     my time at TAMUCC I have NEVER had a pleasant/informative academic advising experience. I feel that the
     academic advisors do not truly care about the student's success. I would call for evaluations of not only the
     Political Science advisors but every advisor.

Round Building - 9 comments along the lines of these…

 •   Terrible staff in the finical aid and business office .
 •   The people in the round building are rude.
 •   My problems are with the Financial Aid dept and Admission. I have had to submit my transcripts more than twice.
     twice to Fin Aid and once to admissions. I had an error on my Financial Aid. It specifically told me that I didn't need
     to to anything. Luckily i went to the financial aid dept myself and asked them about it. They wanted me to submit
     an unofficial transcript. The Fin aid gentleman behind the counter told me go to to the other side of the counter
     and have her print it out for me. She told me she couldn't and I would have to go to the library. I did. I then
     submitted it to the man that told me to get it. Days later i called about it because I can't expect anyone in Fin Aid
     to be checking on something that would seemingly be their job, and they told me that they need official
     transcripts. Now i cannot register for summer classes until i get all my official transcripts in. Who knows what I'll
     need after i submit the transcripts. What I do know is that no one in the financial aid department will notify me
     when something is needed. I will always have to call them and hold their hand through every step of the process,
     that they should really be helping me with.

Registration - 8 comments along the lines of these…
 •   The main problem area is online registration. It always crashes and I have to sign up for classes later
     than expected.
 •   The only problems that I’ve constantly had is with registration and it was with sail shutting down
     multiple times for close to an hour each time
 •   Registering for classes has been difficult, every semester. There is never enough seating or section
     options, so it never fails that seats fill quickly and I have to email individual instructors for
     permission to get added in.
 •   It's really hard to graduate in a reasonable amount of time when so many REQUIRED courses in my
     major are closed only minutes after registration opens.

Facilities - 8 comments along the lines of these…
 •   That, and bathrooms all over campus need serious attention. I. E. Doors not staying on hinges, countertops are
     always a mess, something is always clogged.

             36     2018 Undergraduate Student Survey Results                Prepared by Katharine Mason, PIR
•    There are several street lamps in parking lots that have not been operational for weeks. Overall campus lighting is
         not sufficient. I walk alone to my car every night after working closing shifts on campus, and I don't feel very safe.
         We need well-lit spaces to be and feel safe.
    •    The whiteboards in O'Conner are horrible. The CI has a very musty smell.
    •    Fix chairs in CI building that squeak when you move and disrupt class.

   Comments Section 1:
   Students were asked to provide any comments they would like to add about their overall educational experience
   at Texas A&M University-Corpus Christi.

             Comments appear as written by the students. In negative comments, names have been replaced with ***.

        College of Business Students

Over the 2 years I have been here, I have come to learn a lot about this school. Over skewed tests based by a radical
liberal political science teacher brainwashing with her CNN narrative. All the way to putting me in 2 classes where I
swear the professors couldn't speak a lick of english because they were straight out of China. This 2017-2018
semester is the icing on the cake as to why I am leaving, waste of my money as I will be slandering this school back
home. Greatly disappointed with the education I have received, as well as my parents.

My overall educational experience has been great here on campus. Most of the professors I've had since I've been
here have opened my eyes about certain things and have made me feel welcomed. I've learned so much in my first
year of being here than my entire four years in high school. I love this place.

Very good. Difficult to find internships to gain experience and jobs that are interesting. I wish more companies would
come and companies that are more challenging. Too many local car dealerships and rental companies at career fairs. I
would like more international companies and bigger corporations.

From the time I started attending school here at TAMUCC, I have always felt welcomed and appreciated by my
teachers. I think the teachers in the COB in particular work very hard to try to communicate with students as often as
possible.

Overall my experience at this university has been good. However there are some professors who do a poor job at
teaching and organizing their course material. The food on this campus such as the subway or UC dining area is
somewhat clean. The employees at these food areas usually have an negative attitude towards students.

people in casa are stuck in routine and don't really care about your overall learning just helping you finish
assignments.

The professors are shit. They don't care about teaching the students. The advisors are lazy and incompetent. The
registration process if flawed. The financial aid office frequently denies financial aid to those in need and disability
services also don't care about the students nor do they assist students in need.

The first-year learning community is fantastic. I think having seminar has been an integral part of the overall college
experience and really gives you a feel of what to expect while you're at university. In my case Dr. McMahon has been
so supportive and helpful as I make my way through my first year!

                37     2018 Undergraduate Student Survey Results              Prepared by Katharine Mason, PIR
My education this semester was a very ugly at the beginning.
With Gods' Grace , prayer, and the right individuals that God lead me to.
I was able to get on the right path to correcting issues I was having.
As well I was able to let others know where to go and who to talk with about their problems they were having,

It is a pleasant experience

TAMU-CC is a great university to get an education. All my professors and advisors are understanding and actually care
about my education, and prove it every time I come to them with questions or concerns.

We need a coffeee bar!!!

I have had a fair experience at my time at TAMUCC. I have had good and bad experiences here. Some of the
professors I have had here have had very hard times communicating their teaching styles effectively to the students. I
have also had professors that simply skip over certain concepts or chapters because they deem them irrelevant.

Can you replace Blackboard? Canvas is remarkably better and actually works.

      College of Education Students:

 I love this university!!

 Please offer science core classes for those of us that cannot take them during the week day. Offer them evenings
 please!!!

 I would like there to be a way where when registering for classes the system doesn’t continuously kick you out. Also
 that there are more courses that are required for major established. Also it has been expressed that it would be an
 easier payment way if credit cards could be used.

 My overall education experience was good. I am from a very different generation. I understand that there are much
 younger students from all over, but it becomes an issue when they disrespect the professor, and the professor takes
 no action due to fear of reprimand. Your staff should not fear telling the student that is constantly interrupting the
 lecture, to leave.

 It's alright.

 Beautiful campus and feel safe!

 So far I am enjoying my experience at TAMU-CC. My professors are passionate about what they teach and make
 learning fun and easy to do.

 As a transfer student, I must say the faculty and staff has been very helpful and accommodating.

 Terrible staff in the finical aid and business office .

 The major I’m in is horrible, they are not allowing me to graduate with in four years because they only have one
 class available at one time with only 25 students allowed. If I would of known this I would of chose a different
 school. It really is completely ridiculous that they are allowed to do that.

                 38         2018 Undergraduate Student Survey Results       Prepared by Katharine Mason, PIR
It has been good, I find being apart of an organization helped me adjust to college life easily and holds me more
accountable. I have had many great professors and great classes throughout my time here, however, I have also had
a few professors that I feel have had a negative affect on my experience by being unaccessible or dismissive
towards concerns, conflicts, or questions myself and other students approach them with. I feel that being faced with
that in a class makes it a lot harder to actually want to learn in that class.

love it here

good job.

Could use more approachable and better teaching method of Chemistry *** lab instructor ***. Seminar professor
did nothing over half of the students not contributing to a research project the ENTIRE semester. Seminar professor
expected the ones who did contribute to shoulder everyone else's expected work and impacted other classes of the
students who were doing most of the work.

Its great!

    College of Liberal Arts Students:

Tamucc does not give the "college experience" individuals are seeking. The professors are great and learning is
great but there is NOTHING here to do at TAMUCC. *** TAMUCC does nothing to make sure we have fun on
campus. There is barely ever anything to do at TAMUCC which makes the school very boring. Thus, leading to no
motivation or school spirit.

My experience had been average for the most part, but there are certain classes where I feel I am being assessed as
a group rather than an individual.

The people in the round building are rude. The food is too expensive in the dining hall. I can't ever get in to my
advisor-EVER. I don't understand why it is so difficult to get in to see someone who is supposed to be here for me.
Every time I call campus I am transferred like five times. Why can't I just get to the right place the first time?

The professors are fantastic. I think freshman seminar is a waste of time for high achieving students, should be
optional. And condense all of the websites down to one for students. One place to put all the on-campus activities,
one place to submit assignments, and one place to pay your bills, this would simplify everything. Also offer more
physics classes, when you offer only two general and university physics classes it is less likely that higher achieving
students will want to go to your school.

The only problems that I’ve constantly had is with registration and it was with sail shutting down multiple times for
close to an hour each time

I truly love my communication professors, so kudos to them.

The beautiful campus and great good like chick fil a and land express make for a happy, stress free environment
perfect for focusing on school work and expanding views and comfort zones.

I have had two classes in my two semesters here where the professor gets annoyed when you asks questions in
class. They are getting paid to educate us but get frustrated when we try to understand.

               39     2018 Undergraduate Student Survey Results             Prepared by Katharine Mason, PIR
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