UNAUDITED INTERIM RESULTS AND CASH DIVIDEND DECLARATION - for the six months ended 31 December 2016 - The ...
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WorldReginfo - aa896405-e6fe-4352-9818-b608a92a3d9b RESULTS AND COMMENTARY UNAUDITED INTERIM RESULTS AND CASH DIVIDEND DECLARATION for the six months ended 31 December 2016
New business API increased by 15% to R8.2 billion (excluding Discovery Health’s take-on of new closed schemes) Normalised profit from operations (R million) 412 3 312 3 015 4 824 Normalised profit 32457 from operations 2 367 2 787 R3.4 billion 963 2 1316 up 13% WorldReginfo - aa896405-e6fe-4352-9818-b608a92a3d9b 2012 2013 2014 2015 2016 Gross inflows under management (R million) 55 202 49 335 Gross inflows under 42 963 management 36 425 R55.2 billion 30 980 up 12% 2012 2013 2014 2015 2016
COMMENTARY Strong Group financial performance Furthermore, the emerging businesses progressed, now comprising Discovery Insure, Ping An Health, and Vitality Group (the consolidation Discovery delivered a strong performance for the half year ended of The Vitality Group and Discovery Partner Markets). 31 December 2016, with new business increasing by 15% to R8 245 million (excluding Discovery Health’s take-on of new closed New business for the emerging businesses category grew 43% to schemes), and normalised profit from operations increasing by 13% R1 768 million, and they are all substantial businesses of value: to R3 412 million – this was despite economic headwinds in the United Discovery Insure covers more than 160 000 vehicles and is expected to Kingdom due to falling exchange and interest rates, the combination of be profitable over the next half-year; Ping An Health is the leading which impacted Group earnings by 4%. health insurer in China, with new business growth of 55% over the Discovery’s operating model continued to deliver over the six months, period; and Vitality Group is a rapidly growing global franchise with comprising three powerful drivers of performance: strong membership growth and 12 active markets. The Vitality Shared-Value Insurance model: Businesses derive a (1) Finally, new initiatives received an investment of R244 million, at 7% of unique competitive advantage through the model’s profound earnings, and include Discovery’s banking aspiration; the Global Vitality impact on sales, selective lapses, behaviour change and improved Network; and new adjacent businesses. The latter include a commercial insurance risk, created by generating and sharing economic value offering in Discovery Insure; the addition of Umbrella Funds in with clients. Discovery Invest; and a new investment venture by Vitality UK, which will leverage the knowledge, infrastructure and expertise of Discovery An organic growth methodology: Operating profit growth of CPI (2) Invest and the distribution network of VitalityLife. +10% is targeted through a methodical and substantial investment in new initiatives, which evolve into emerging businesses (with target profit growth of CPI +30%); and ultimately scale into Capital management philosophy established businesses (with target profit growth of CPI +5%). During the period under review, Discovery continued to apply its A sophisticated capital management philosophy: Discovery (3) capital management philosophy to ensure the growth ambitions are applies rigorous solvency assessments and standards to its appropriately funded. This is based on maintaining independently businesses according to a five-year capital plan, as well as a robust levels of solvency cover within each of the regulated entities; Group-wide buffer. This enables Discovery to provide a safety planning explicitly for the expected future funding needs of the current margin for emerging and new businesses, while additional capital and planned growth businesses; and maintaining a central buffer to is raised for new initiatives of considerable scale. withstand potential adverse experience, as well as provide capacity for an element of unplanned initiatives. A key premise of the philosophy is The combination of these three components gives the Group confidence to ensure that where debt is used, it is maintained within acceptable in reaching its 2018 Ambition of being the best insurance organisation limits. The Financial Leverage Ratio is a key measure used by the Group, globally, and a powerful force for social good. and over the past year and the five-year planning horizon, it remains within the Board-approved limit, as do the available liquidity resources Vitality Shared-Value Insurance model and after taking account of the range of capital resources available to Discovery’s organic growth methodology the Group. Over the period, a deeper understanding of the mathematics underlying WorldReginfo - aa896405-e6fe-4352-9818-b608a92a3d9b Discovery’s approach to capital management served it well over the Discovery’s Vitality Shared-Value Insurance model, and its manifestation in product design across the Group, allowed for systemic improvement past year, ensuring that the Group made responsible and optimal use of engagement; behaviour change; differentiated mortality, morbidity of a variety of appropriate and efficient forms of funding. While the and claims experience; and sharing the value created with clients. This capital, debt and liquidity plans allow for known initiatives and a buffer was evidenced by exceptional global adoption of and engagement in for adverse scenarios, the buffer is not maintained at a level to pursue Vitality Active Rewards, with over one million members in South Africa, new opportunities requiring significant additional capital. the United Kingdom, United States, Hong Kong and China actively using the benefit – and over 100 000 new members using the benefit every Business-specific performance: South Africa month. The result was an improvement in physical activity of over 25%, shown to have significant benefits in hindering the onset of disease and DISCOVERY HEALTH improving claims experience. Discovery Health continued to deliver excellent results during the period under review. Normalised operating profit increased by 12% The Vitality Shared-Value Insurance model continued to gain scale over to R1 188 million, and core new business API increased by 20% to the period via the Global Vitality Network – a platform of leading international insurers using Discovery’s proprietary business model in R3 030 million. During the period, Discovery Health was awarded the their markets. The business model is now being employed across 14 contract to administer SAB Medical Aid, bringing its restricted scheme markets, with Discovery accessing over 65% of the global life insurance client base to 18 schemes and 581 821 lives under management, and market by premium. total lives under management to 3 317 507 at the end of the period. The efficacy of the Vitality Shared-Value Insurance model gives the The Discovery Health Medical Scheme (DHMS) performed strongly Group the confidence to grow according to the principles of the during the 2016 calendar year. Net membership grew by 2% over the organic growth methodology as outlined above. Over the period, this year, to a membership base of 2.74 million lives at year-end. Despite was evidenced by the performance of the respective businesses, as significant claims-cost pressures, Discovery Health’s substantial well as their progression through the growth cycle (from new to ongoing investment in risk management interventions, systems and emerging to established businesses). The established businesses assets to ensure effective claims-risk and fraud management, ensured delivered a solid performance of 11% growth in operating profit to that DHMS ended the year with a robust operating surplus, and capital R3 786 million, and 9% growth in new business to R6 477 million. reserves above the statutory level of 25% of gross contributions. Unaudited interim results and cash dividend declaration December 2016 1
Discovery Health continued its significant innovation and investment in During the period Discovery Invest extended its innovation in the the healthcare system and digital healthcare assets over the period. retirement space by allowing investors to convert Discovery Miles and This included further expansion in the homecare, pharmacy distribution Vitality points into their retirement plans, and becoming the first and wellness operations; and enhanced value-based contracting with provider in South Africa to offer zero administration fees on retirement health professionals and hospital centres of excellence. Discovery provision within certain conditions. Discovery Invest’s market share Health’s fraud and forensics team alone saved over R405 million for its increased by 80% in the retirement annuity and preservation funds client schemes during the 2016 calendar year. space, and by 50% in the retirement income space (year to end In addition, the period saw new investments and partnerships in data September 2016). analytics and machine learning capabilities, as well as further enhancements in the functionality and coverage of Discovery HealthID DISCOVERY INSURE – the country's leading electronic health record system, which is now in Discovery Insure showed significant new business growth for the regular use by over 1.2 million members and over 50% of doctors six-month period, up 23% to R495 million, mainly driven by higher treating Discovery Health clients. All of these investments ensure that intermediated sales – which also improved the quality of the in-force members of Discovery Health’s client schemes are part of an book. The gross written premium for the six-month period was increasingly integrated healthcare system. R997 million (up 33%) and the book now covers over 160 000 vehicles. The business continued to scale and is now close to monthly Discovery Health maintains its firm support for the objectives of the breakeven. The combined ratio improved over the period to 103%, proposed National Health Insurance (NHI) system, and continues to despite pressure on the loss ratio caused by two catastrophe-level work closely with the National Department of Health and all other storm events taking place in the six-month period. stakeholders to ensure optimal policy outcomes. Discovery Health also continued to actively participate in the processes of the Health Market The Vitalitydrive model continues to produce excellent results, as Inquiry of the Competition Commission, which is expected to report its members’ engagement translates into better driving, and lower claims. findings by the end of 2017. This is evident in the continued reduction in claim frequency over the period, and since inception (10% lower than inception). In addition, DISCOVERY LIFE Discovery Insure broadened access to reward partners, and addressed Discovery Life delivered a strong performance in growth and profit. high-risk behaviour categories, such as night driving, through a New business grew by 9% (API including servicing and ACIs) to strategic partnership with Uber. R1 053 million, compared with the same period in the prior year, largely driven by individual new business which grew by 10.2%. Using telematics expertise and the footprint of Discovery clients across Operating profit for the period increased by 13% to R1 768 million. the country, Discovery Insure developed Crowdsearch – a technology which turns the Vitalitydrive sensor into a beacon which can be located The Vitality Shared-Value Insurance model continued to exhibit using the smartphones of the business’s member base. encouraging results, both for Discovery Life and its policyholders. The impact of Discovery Life’s incentives for healthy lifestyle behaviours INTENT TO ENTER BANKING and outcomes have translated into exceptional Vitality engagement Progress was made during the period regarding the intention to enter levels, with a 7-fold increase in the number of policyholders on Gold banking. On 25 October 2016, Discovery received authorisation from and Diamond Vitality status over the past eight years. Mortality, the Registrar of Banks to establish a banking presence in South Africa, morbidity and lapse experience are within expectation, with lapses at granted in terms of Section 13(1) of the Banks Act, Act No. 94 of 1990 94% of expected on an Embedded Value (EV) basis. Policyholders (“Banks Act”), subject to certain conditions. benefited from Life PayBack benefits equivalent to 26% of individual Life claims (excluding PayBack) – highlighting the value derived by Pursuant to this authorisation, Discovery has a period of 12 months to healthy clients. The Value of In-Force (VIF) increased by an annualised fulfil the said conditions and make application for final approval in WorldReginfo - aa896405-e6fe-4352-9818-b608a92a3d9b 16% to R17 313 million from June 2016. terms of Section 16 of the Banks Act. The granting of a banking license Product innovation as well as improved new business volume, mix, pursuant to Section 17 of the Banks Act, and the timing of such grant, servicing and efficiencies, enabled a 20% increase in Value of New is subject to the approval and discretion of the Registrar of Banks. Business (VNB) when measured on constant economic assumptions Progress is being made in developing the system infrastructure, compared with the prior period. The recent launch of Vitality operating processes, regulatory engagement and the customer Underwriting, a first-of-its-kind dynamic underwriting method based value proposition. Subject to the above, Discovery anticipates being on client biometrics, combined with other product enhancements, has in a position to launch its proposed banking offering during the resulted in Discovery Life strengthening its market share in the retail course of 2018. affluent segment to 27.5% (for January to September 2016), with both intermediated and tied channels experiencing positive growth. Business-specific performance: United Kingdom Discovery Life remains well capitalised and generated over R1.5 billion in cash from the total existing book, which was utilised largely to Discovery’s UK business, comprising VitalityHealth and VitalityLife, continue funding further growth of the Discovery Life and Invest delivered a robust performance, in spite of economic headwinds businesses through new business acquisition. including falling interest and exchange rates, calculated to have dampened profits by £4 million for the period. This included a 6% DISCOVERY INVEST increase in new business to £57.7 million, and a 10% increase in Discovery Invest grew assets under management by 14% year-on-year normalised operating profit to £22.5 million (-11% to R1 024 million to R64 billion, with new business growth of 9% to R1 278 million, and -8% to R400 million in rand terms respectively, considering the dampened by weaker market conditions. Operating profit grew to 16% appreciation of the rand over the period). R326 million, 21% higher than the same period in the prior year. With over 950 000 clients and engagement at record levels, the Vitality Discovery Invest maintained a position in the top 6 retail asset takers Shared-Value Insurance model is gaining traction in the UK market. in the industry in every quarter of 2016. There is also evidence of significant behavioural change – since the The business model of sharing economic value has resulted in over launch of Active Rewards in May 2015, there has been an 8-fold R4 billion in upfront investment boosts being awarded to Discovery increase in the number of engaged Vitality members reaching weekly Invest’s over 250 000 policyholders. physical activity thresholds. 2
Allied to continued investment in brand, partner integration and enhancements to the wellness and Private Medical Insurance service journeys, Vitality built on the success of the Active Rewards components of the VitalityHealth proposition. This included the addition programme with the launch of a new Apple Watch benefit, and of Consultant Select, a consultant-led directional care pathway, and the HealthyFood through Ocado (an online supermarket). There were introduction of a new approach to individual renewal pricing, which close to 9 000 Ocado registrations in the first two months of this moves away from the traditional no-claims-discount model. benefit, and 15 000 Apple Watch orders in the first four months of the benefit. Underpinned by the high levels of Vitality penetration and the Business-specific performance: Vitality Group proprietary Vitality Shared-Value Insurance model, the claims and lapse experience continues to improve across both business lines. Over the period, Discovery Partner Markets in South Africa and The Vitality Group in the United States were consolidated into one entity, VITALITYLIFE Vitality Group, with a unified strategy, executive team and a consistent VitalityLife produced a steady performance in the face of a complex approach to product, partners and systems. six-month period. This included an unpredictable economic climate with volatility in interest rates and exchange rate movements. The net AIA VITALITY effect was an increase in new business of 8% in GBP, to 32.7 million The period was noteworthy for AIA Vitality with Vitality-integrated (decrease of 10% in rand terms to R581 million). Normalised profit insurance products now live in six AIA markets, and Vitality Active decreased by 10% in GBP to 14.5 million (decrease of 25% in rand Rewards in the process of being rolled out in an additional three terms to R258 million), with the low interest rate environment markets. The Vitality Shared-Value Insurance model continues to accounting for an estimated 22% decrease in profits. create value, with significant increases in VNB and membership, as well as a continued increase in Vitality penetration. VitalityLife saw continued adoption of the Vitality-integrated model over the period, with the Vitality Optimiser product comprising over JOHN HANCOCK VITALITY AND MANULIFE VITALITY 60% of all new business sales. The period also witnessed better-than- expected overall claims experience dynamics (actual to expected John Hancock Vitality continued to experience strong penetration rates claims of 85%, net of reinsurance), with optimised cases showing and the sales and engagement performance was in line with expectation. significantly lower claims than non-optimised cases (optimised clients The launch in New York State and the introduction of Apple Watch to claim 14% less relative to non-optimised clients). Furthermore, all customers over the period were well received by the markets, and VitalityLife’s continued product innovation saw a drive towards more will drive a further increase in sales and engagement. capital-efficient products in terms of sales and business mix, Manulife Vitality successfully launched in the Canadian market in highlighting its adaptability to an uncertain economic climate. September 2016 offering Vitality on Family Term products. VitalityLife achieved a market share of 13% for protection business in the Independent Financial Adviser space during the period. It also GENERALI VITALITY launched three new initiatives which are all market-firsts in the UK: a Generali Vitality launched in Germany during July 2016 in the agency Wellness Optimiser designed to reflect health-related behaviour distribution channel with integrated disability and Term Life products. change through discounts on health checks (premiums change based New business volumes have been exceptional with the disability on Vitality status); enhanced Severe Illness Cover (SIC) with a cancer product volumes up by 60% and Term Life product volumes up 82% relapse benefit, whereby following one year in remission, clients can compared with the period leading up to the launch. get SIC if there is a cancer relapse; and Vitality Nurses, a convenient France launched its shared-value offering through various distribution online booking system with a nurse going to clients for their Vitality channels on 9 January 2017, with Vitality being offered to corporate clients. WorldReginfo - aa896405-e6fe-4352-9818-b608a92a3d9b screening and non-laboratory medical diagnostic testing as part of underwriting. Business-specific performance: Ping An Health (PAH) VITALITYHEALTH The business performed excellently over the period, reaching its stretch The period was characterised by excellent actuarial dynamics, with a target of RMB 2 billion premium income for the year, with one million continuation of good loss ratio and retention performance; and 4% clients (an average of 3 871 clients were added each day in December growth in new business in GBP terms, driven predominantly by the 2016). The recently-developed internet products ended the year individual market in which record sales of £13 million (up 20% on the strongly with a premium run rate of RMB 1 million each day, and prior year) were achieved. Overall, operating profit for H12017 grew attractive loss ratios. from £4.4 million to £8 million (up 82%), with the in-force book generating £21 million over the period. From a balance sheet Over 650 000 policyholders have joined Vitality Active Rewards through perspective, in September 2016, the cash-based financial reinsurance Ping An Life over the past five months, with current run rates of over structures were converted to cashless structures, resulting in around 5 000 new activations each day, and high levels of physical activity £50 million of reinsurance being repaid and a significant reduction in being recorded. future financing cost. Importantly, Ping An Group sees the healthcare environment in China as Engagement in the Vitality wellness programme has delivered clear a key strategic area. With PAH the designated health insurance specialist benefits from both a claims and retention perspective. When engagement company, PAG will leverage its impressive agency force to realise its is tracked year-on-year, VitalityHealth members who increased their ambition of being China’s largest comprehensive healthcare player. wellness engagement had a claims cost around 20% lower than those who maintained their starting level of engagement. The effect on the On behalf of the Board lapse rate was even more pronounced, with this being halved for Vitality members who were actively engaged. MI HILKOWITZ A GORE Chairperson Group Chief Executive The period under review was one of significant investment to further progress VitalityHealth’s Shared-Value Insurance proposition. The Sandton product launch in September 2016 included a number of key 22 February 2017 Unaudited interim results and cash dividend declaration December 2016 3
Statement of financial position at 31 December 2016 Group Group December June 2016 2016 R million Unaudited Audited ASSETS Assets arising from insurance contracts 34 897 33 815 Property and equipment 1 107 1 052 Intangible assets including deferred acquisition costs 4 396 4 584 Goodwill 2 093 2 447 Investment in equity accounted investments 602 491 Financial assets – Available-for-sale investments 8 730 9 794 – Investments at fair value through profit or loss 53 759 50 948 – Derivatives 258 590 – Loans and receivables including insurance receivables 5 417 4 891 Deferred income tax 764 824 Current income tax asset 137 97 Reinsurance contracts 244 410 Cash and cash equivalents 6 545 8 634 Total assets 118 949 118 577 EQUITY Capital and reserves Ordinary share capital and share premium 8 310 8 300 Perpetual preference share capital 779 779 Other reserves 171 1 934 Retained earnings 21 031 19 594 30 291 30 607 Non-controlling interest – – Total equity 30 291 30 607 LIABILITIES WorldReginfo - aa896405-e6fe-4352-9818-b608a92a3d9b Liabilities arising from insurance contracts 47 291 44 673 Liabilities arising from reinsurance contracts 5 703 4 894 Financial liabilities – Negative reserve funding 1 907 4 248 – Borrowings at amortised cost 6 558 5 400 – Investment contracts at fair value through profit or loss 13 882 13 514 – Derivatives 250 49 – Trade and other payables 5 986 8 563 Deferred income tax 6 553 6 035 Deferred revenue 275 291 Employee benefits 174 169 Current income tax liability 79 134 Total liabilities 88 658 87 970 Total equity and liabilities 118 949 118 577 4
Income statement for the six months ended 31 December 2016 Group Group Group Six months Six months Year ended ended ended December December June 2016 2015 % 2016 R million Unaudited Unaudited change Audited Insurance premium revenue 16 652 16 047 33 074 Reinsurance premiums (1 949) (2 093) (4 316) Net insurance premium revenue 14 703 13 954 28 758 Fee income from administration business 4 002 3 638 7 651 Vitality income 2 129 1 838 3 844 Investment income 392 354 745 – investment income earned on shareholder investments and cash 62 163 265 – investment income earned on assets backing policyholder liabilities 330 191 480 Net realised gains on available-for-sale financial assets 5 3 5 Net fair value gains on financial assets at fair value through profit or loss 172 1 318 2 720 Net income 21 403 21 105 43 723 Claims and policyholders’ benefits (9 388) (9 192) (19 163) Insurance claims recovered from reinsurers 1 436 1 662 3 586 Recapture of reinsurance (882) – – Net claims and policyholders’ benefits (8 834) (7 530) (15 577) Acquisition costs (2 703) (2 965) (6 185) Marketing and administration expenses (7 707) (7 080) (14 789) Amortisation of intangibles from business combinations (87) (122) (275) Recovery of expenses from reinsurers 1 999 297 1 346 Transfer from assets/liabilities under insurance contracts (987) (445) (1 745) Fair value adjustment to liabilities under investment contracts 165 (517) (695) Profit from operations 3 249 2 743 18 5 803 Gain from business combination – – 8 Finance costs (232) (97) (293) WorldReginfo - aa896405-e6fe-4352-9818-b608a92a3d9b – finance charge on negative reserve funding (22) – – – finance costs (210) (97) (293) Foreign exchange (losses)/gains (17) 25 18 Share of net profits/(losses) from equity accounted investments 16 (54) (66) Profit before tax 3 016 2 617 15 5 470 Income tax expense (947) (807) (17) (1 740) Profit for the period 2 069 1 810 14 3 730 Profit attributable to: – ordinary shareholders 2 028 1 773 14 3 655 – preference shareholders 41 37 75 – non-controlling interest – – – 2 069 1 810 14 3 730 Earnings per share for profit attributable to ordinary shareholders of the company during the period (cents): – undiluted 314.8 281.0 12 573.1 – diluted 314.4 277.1 13 568.8 Unaudited interim results and cash dividend declaration December 2016 5
Statement of comprehensive income for the six months ended 31 December 2016 Group Group Group Six months Six months Year ended ended ended December December June 2016 2015 % 2016 R million Unaudited Unaudited change Audited Profit for the period 2 069 1 810 3 730 Items that are or may be reclassified subsequently to profit or loss: Change in available-for-sale financial assets (7) 9 4 – unrealised (losses)/gains (11) 9 24 – capital gains tax on unrealised gains/losses 8 2 (16) – realised gains transferred to profit or loss (5) (3) (5) – capital gains tax on realised gains 1 1 1 Currency translation differences (1 646) 1 891 62 – unrealised (losses)/gains (1 657) 1 926 86 – tax on unrealised gains/losses 11 (35) (24) Cash flow hedges (78) (43) (195) – unrealised (losses)/gains (7) 9 (129) – tax on unrealised gains/losses 2 (1) 14 – gains recycled to profit or loss (86) (61) (95) – tax on recycled gains 13 10 15 Share of other comprehensive income from equity accounted investments (41) 87 39 – change in available-for-sale financial assets (1) 9 (11) – currency translation differences (40) 78 50 Other comprehensive (losses)/income for the period, net of tax (1 772) 1 944 (90) Total comprehensive income for the period 297 3 754 (92) 3 640 WorldReginfo - aa896405-e6fe-4352-9818-b608a92a3d9b Attributable to: – ordinary shareholders 256 3 717 (93) 3 565 – preference shareholders 41 37 75 – non-controlling interest – – – Total comprehensive income for the period 297 3 754 (92) 3 640 6
Headline earnings for the six months ended 31 December 2016 Group Group Group Six months Six months Year ended ended ended December December June 2016 2015 % 2016 R million Unaudited Unaudited change Audited Normalised headline earnings per share (cents): – undiluted 339.0 336.6 1 676.3 – diluted 338.6 331.9 2 671.1 Headline earnings per share (cents): – undiluted 314.0 280.6 12 571.1 – diluted 313.7 276.7 13 566.7 The reconciliation between earnings and headline earnings is shown below: Net profit attributable to ordinary shareholders 2 028 1 773 3 655 Adjusted for: – gain from business combination – – (8) – gain on disposal of property and equipment net of tax (1) – (2) – realised gains on available-for-sale financial assets net of CGT (4) (2) (4) Headline earnings 2 023 1 771 14 3 641 – accrual of dividends payable to preference shareholders (1) (1) (4) – amortisation of intangibles from business combinations net of deferred tax 78 97 224 – rebranding and business acquisitions expenses 84 199 365 – additional 54.99% share of DiscoveryCard after tax profit – 58 86 Normalised headline earnings 2 184 2 124 3 4 312 Weighted number of shares in issue (000’s) 644 350 631 079 2 637 608 Diluted weighted number of shares (000’s) 645 080 639 919 1 642 534 WorldReginfo - aa896405-e6fe-4352-9818-b608a92a3d9b Unaudited interim results and cash dividend declaration December 2016 7
Statement of changes in equity for the six months ended 31 December 2016 Attributable to equity holders of the Company Share capital Preference Share-based and share share payment R million premium capital reserve Period ended 31 December 2016 At beginning of the period 8 300 779 319 Total comprehensive income for the period – 41 – Profit for the period – 41 – Other comprehensive losses – – – Transactions with owners 10 (41) 9 Increase in treasury shares (1) – – Delivery of treasury shares 11 – – Share buy-back * – – Employee share option schemes: – Value of employee services – – 9 Dividends paid to preference shareholders – (41) – Dividends paid to ordinary shareholders – – – At end of the period 8 310 779 328 Period ended 31 December 2015 At beginning of the period 7 488 779 319 Total comprehensive income for the period – 37 – Profit for the period – 37 – Other comprehensive income – – – Transactions with owners 813 (37) – Increase in treasury shares (4) – – Proceeds from treasury shares * – – Share issue 817 – – WorldReginfo - aa896405-e6fe-4352-9818-b608a92a3d9b Share buy-back * – – Dividends paid to preference shareholders – (37) – Dividends paid to ordinary shareholders – – – At end of the period 8 301 779 319 1 This relates to the fair value adjustments of available-for-sale financial assets. * Amount is less than R500 000. 8
Attributable to equity holders of the Company Available- Non- for-sale Translation Hedging Retained controlling investments1 reserve reserve earnings Total interest Total 164 1 485 (34) 19 594 30 607 – 30 607 (8) (1 686) (78) 2 028 297 – 297 – – – 2 028 2 069 – 2 069 (8) (1 686) (78) – (1 772) – (1 772) – – – (591) (613) – (613) – – – – (1) – (1) – – – (11) – – – – – – – * – * – – – – 9 – 9 – – – – (41) – (41) – – – (580) (580) – (580) 156 (201) (112) 21 031 30 291 – 30 291 171 1 373 161 17 065 27 356 – 27 356 18 1 969 (43) 1 773 3 754 – 3 754 – – – 1 773 1 810 – 1 810 18 1 969 (43) – 1 944 – 1 944 – – – (575) 201 – 201 – – – – (4) – (4) – – – – * – * – – – – 817 – 817 WorldReginfo - aa896405-e6fe-4352-9818-b608a92a3d9b – – – – * – * – – – – (37) – (37) – – – (575) (575) – (575) 189 3 342 118 18 263 31 311 – 31 311 Unaudited interim results and cash dividend declaration December 2016 9
Statement of cash flows for the six months ended 31 December 2016 Group Group Group Six months Six months Year ended ended ended December December June 2016 2015 2016 R million Unaudited Unaudited Audited Cash flow from operating activities (2 140) 527 985 Cash generated by operations 4 666 4 325 8 481 Net purchase of investments held to back policyholder liabilities (3 205) (2 493) (9 597) Working capital changes (3 884) (1 527) 1 699 (2 423) 305 583 Dividends received 61 265 171 Interest received 896 483 1 478 Interest paid (214) (73) (277) Taxation paid (460) (453) (970) Cash flow from investing activities (82) (3 994) (2 428) Net proceeds/(purchase) of financial assets 682 (1 892) 286 Purchase of equipment (224) (222) (465) Proceeds from the sale of equipment 2 – 20 Purchase of intangible assets (399) (1 880) (2 253) Proceeds from the sale of intangible assets – – 4 Increase in investment in associate (143) – – Purchase of businesses – – (20) Cash flow from financing activities 763 4 349 4 009 Proceeds from issuance of ordinary shares – 817 817 Share buy-back * * * Share issue costs – * * Dividends paid to ordinary shareholders (581) (574) (1 130) Dividends paid to preference shareholders (41) (37) (75) Increase in borrowings 1 548 4 162 7 608 WorldReginfo - aa896405-e6fe-4352-9818-b608a92a3d9b Repayment of borrowings (163) (19) (3 211) Net (decrease)/increase in cash and cash equivalents (1 459) 882 2 566 Cash and cash equivalents at beginning of period 8 614 6 251 6 251 Exchange (losses)/gains on cash and cash equivalents (610) 245 (203) Cash and cash equivalents at end of period 6 545 7 378 8 614 Reconciliation to statement of financial position Cash and cash equivalents 6 545 7 378 8 634 Bank overdraft included in borrowings at amortised cost – – (20) Cash and cash equivalents at end of period 6 545 7 378 8 614 * Amount is less than R500 000. 10
Additional information at 31 December 2016 FAIR VALUE HIERARCHY OF FINANCIAL INSTRUMENTS The Group’s financial instruments measured at fair value have been disclosed using a fair value hierarchy. The hierarchy has three levels that reflect the significance of the inputs used in measuring fair value. These are as follows: Level 1 includes financial instruments that are measured using unadjusted, quoted prices in an active market for identical financial instruments. Quoted prices are readily and regularly available from an exchange, dealer, broker, industry group, pricing service or regulatory agency and those prices represent actual and regularly occurring market transactions on an arm’s length basis. Level 2 includes financial instruments that are valued using techniques based significantly on observable market data. Instruments in this category are valued using: (a) quoted prices for similar instruments or identical instruments in markets which are not considered to be active or (b) valuation techniques where all the inputs that have a significant effect on the valuation are directly or indirectly based on observable market data. Level 3 includes financial instruments that are valued using valuation techniques that incorporate information other than observable market data and where at least one input (which could have a significant effect on instruments’ valuation) cannot be based on observable market data. 31 December 2016 R million (unaudited) Level 1 Level 2 Level 3 Total Financial assets Financial instruments at fair value through profit or loss: – Equity securities 16 193 3 922 – 20 115 – Equity linked notes – 2 532 – 2 532 – Debt securities 2 980 6 587 – 9 567 – Inflation linked securities 303 – – 303 – Money market securities 5 128 3 334 – 8 462 – Mutual funds 12 780 – – 12 780 Available-for-sale financial instruments: – Equity securities 130 5 – 135 – Equity linked notes – 15 – 15 – Debt securities 71 673 – 744 – Inflation linked securities 5 – – 5 – Money market securities 323 1 082 – 1 405 – Mutual funds 6 426 – – 6 426 WorldReginfo - aa896405-e6fe-4352-9818-b608a92a3d9b Derivative financial instruments at fair value: – Hedges – 254 – 254 – Non-hedges – 4 – 4 44 339 18 408 – 62 747 Financial liabilities Derivative financial instruments at fair value: – Hedges – 79 – 79 – Non-hedges – 171 – 171 – 250 – 250 There were no transfers between level 1 and 2 during the current financial period. Unaudited interim results and cash dividend declaration December 2016 11
Additional information continued at 31 December 2016 FAIR VALUE HIERARCHY OF FINANCIAL INSTRUMENTS CONTINUED Specific valuation techniques used to value financial instruments in level 2 – Discovery has invested in equity linked notes offered by international banks in order to back certain unit-linked contract liabilities. The calculation of the daily value of the equity linked investments is made by the provider of the note. Discovery has procedures in place to ensure that these prices are correct. Aside from the daily reasonableness checks versus similar funds and movement since the prior day’s price, the fund values are calculated with reference to a specific formula or index, disclosed to the policyholders, which is recalculated by Discovery in order to check if the price provided by the provider is correct. – If a quoted market price is not available on a recognised stock exchange or from a broker for non-exchange traded financial instruments, the fair value of the instrument is estimated by the asset managers, using valuation techniques including the use of recent arm’s length market transactions, reference to the current fair value of another instrument that is substantially the same, discounted cash flow techniques, option pricing models or other valuation techniques that provide a reliable estimate of prices obtained in actual market transactions. – The fair value of the hedged derivatives is calculated by the issuers of those instruments, as follows: (a) The fair value of call options is calculated on a Black-Scholes model. (b) The fair value of the return swaps is calculated by discounting the future cash flows of the instruments. (c) The fair value of interest rate swaps is calculated as the present value of the estimated future cash flows based on observable yield curves. 30 June 2016 R million (audited) Level 1 Level 2 Level 3 Total Financial assets Financial instruments at fair value through profit or loss: – Equity securities 20 049 – – 20 049 – Equity linked notes – 2 462 – 2 462 – Debt securities 10 238 731 – 10 969 – Inflation linked securities 429 – – 429 – Money market securities 601 4 157 – 4 758 – Mutual funds 12 281 – – 12 281 Available-for-sale financial instruments: – Equity securities 151 – – 151 – Equity linked notes – 5 – 5 WorldReginfo - aa896405-e6fe-4352-9818-b608a92a3d9b – Debt securities 91 189 – 280 – Inflation linked securities 5 – – 5 – Money market securities 299 1 571 – 1 870 – Mutual funds 7 483 – – 7 483 Derivative financial instruments at fair value: – Hedges – 521 – 521 – Non-hedges – 69 – 69 51 627 9 705 – 61 332 Financial liabilities Derivative financial instruments at fair value: – Hedges – 29 – 29 – Non-hedges – 20 – 20 – 49 – 49 12
EXCHANGE RATES USED IN THE PREPARATION OF THESE RESULTS USD GBP 31 December 2016 – Average 13.97 17.76 – Closing 13.74 16.92 30 June 2016 – Average 14.60 21.44 – Closing 14.73 19.78 31 December 2015 – Average 13.97 21.25 – Closing 15.63 23.18 30 June 2015 – Average 11.49 18.04 – Closing 12.18 19.19 WorldReginfo - aa896405-e6fe-4352-9818-b608a92a3d9b Unaudited interim results and cash dividend declaration December 2016 13
Segmental information for the six months ended 31 December 2016 SA SA SA SA R million Health Life Invest Vitality Income statement Insurance premium revenue 8 4 844 5 727 – Reinsurance premiums (1) (867) – – Net insurance premium revenue 7 3 977 5 727 – Fee income from administration business 3 014 10 799 – Vitality income – – – 1 180 Investment income on assets backing policyholder liabilities – 258 – – Finance charge on negative reserve funding – – – – Inter-segment funding1 – (269) 269 – Net fair value gains on financial assets at fair value through profit or loss – 184 120 – Net income 3 021 4 160 6 915 1 180 Claims and policyholders’ benefits (1) (2 927) (3 405) – Insurance claims recovered from reinsurers 1 585 – – Recapture of reinsurance – – – – Net claims and policyholders’ benefits – (2 342) (3 405) – Acquisition costs – (823) (510) (43) Marketing and administration expenses – depreciation and amortisation (148) (8) – – – other expenses (1 685) (757) (319) (1 104) Recovery of expenses from reinsurers – – – – Transfer from assets/liabilities under insurance contracts – change in assets arising from insurance contracts – 1 735 – – – change in assets arising from reinsurance contracts – (11) – – – change in liabilities arising from insurance contracts – 11 (2 402) – – change in liabilities arising from reinsurance contracts – (196) – – Fair value adjustment to liabilities under investment contracts – (1) 47 – Share of profits from equity accounted investments – – – – WorldReginfo - aa896405-e6fe-4352-9818-b608a92a3d9b Normalised profit/(loss) from operations 1 188 1 768 326 33 Investment income earned on shareholder investments and cash 24 7 11 7 Net realised gains on available-for-sale financial assets – – 5 – Rebranding and business acquisitions expenses – – – – Amortisation of intangibles from business combinations – – – – Finance costs (17) (4) – – Foreign exchange losses – – (10) – Profit before tax 1 195 1 771 332 40 Income tax expense (327) (502) (92) (11) Profit for the period 868 1 269 240 29 1 The inter-segment funding of R269 million reflects a notional allocation of interest earned on the negative reserve backing policyholders’ funds of guaranteed investment products and hence is transferred to Discovery Invest. 14
IFRS reporting adjustments Normalised UK UK All other Segment UK profit IFRS Health Life segments total Life2 DUT3 adjustments4 total 3 641 1 824 972 17 016 (364) – – 16 652 (806) (541) (98) (2 313) 364 – – (1 949) 2 835 1 283 874 14 703 – – – 14 703 10 – 169 4 002 – – – 4 002 269 40 640 2 129 – – – 2 129 10 11 51 330 – – (330) – – (26) – (26) 4 – – (22) – – – – – – – – – (101) – 203 – (31) – 172 3 124 1 207 1 734 21 341 4 (31) (330) 20 984 (2 195) (326) (683) (9 537) 149 – – (9 388) 699 167 133 1 585 (149) – – 1 436 (882) – – (882) – – – (882) (2 378) (159) (550) (8 834) – – – (8 834) (294) (936) (93) (2 699) (4) – – (2 703) (108) – (79) (343) – – – (343) (1 248) (698) (1 316) (7 127) (65) (88) (84) (7 364) 1 296 703 – 1 999 – – – 1 999 – 394 – 2 129 500 – – 2 629 (123) 4 – (130) (2) – – (132) (127) (6) (15) (2 539) 2 – – (2 537) – (251) – (447) (500) – – (947) – – – 46 – 119 – 165 – – 16 16 – – – 16 WorldReginfo - aa896405-e6fe-4352-9818-b608a92a3d9b 142 258 (303) 3 412 (65) – (414) 2 933 1 4 8 62 – – 330 392 – – – 5 – – – 5 (76) – (8) (84) – – 84 – – – (87) (87) – – – (87) – (7) (182) (210) – – – (210) – – (7) (17) – – – (17) 67 255 (579) 3 081 (65) – – 3 016 (6) (126) 52 (1 012) 65 – – (947) 61 129 (527) 2 069 – – – 2 069 The segment information is presented on the same basis as reported to the Chief Executive Officers of the reportable segments. The segment total is then adjusted for accounting reclassifications and entries required to produce IFRS compliant results. These adjustments include the following: 2 The VitalityLife results are reclassified to account for the contractual arrangement as a reinsurance contract under IFRS 4. 3 The Discovery Unit Trusts (DUT) are consolidated into Discovery’s results for IFRS purposes. In the Segment information the DUT column includes the effects of consolidating the unit trusts into Discovery’s results, effectively being the income and expenses relating to units held by third parties. 4 Investment income on assets backing policyholder liabilities is included as part of the normalised profit from operations in the segmental disclosure, but is included together with shareholder investment income for IFRS purposes. Rebranding and business acquisitions expenses are excluded from normalised profit from operations, but are included in marketing and administration expenses for IFRS purposes. Unaudited interim results and cash dividend declaration December 2016 15
Segmental information continued for the six months ended 31 December 2015 Unaudited and restated SA SA SA Life Invest SA R million Health Restated2 Restated2 Vitality Income statement Insurance premium revenue 8 4 366 5 298 – Reinsurance premiums (1) (988) – – Net insurance premium revenue 7 3 378 5 298 – Fee income from administration business 2 622 16 716 – Vitality income – – – 1 085 Investment income on assets backing policyholder liabilities – 138 – – Finance charge on negative reserve funding – – – – Inter-segment funding1 – (215) 215 – Net fair value gains on financial assets at fair value through profit or loss – (77) 1 022 – Net income 2 629 3 240 7 251 1 085 Claims and policyholders’ benefits (1) (2 552) (2 672) – Insurance claims recovered from reinsurers * 767 – – Net claims and policyholders’ benefits (1) (1 785) (2 672) – Acquisition costs (3) (761) (490) (33) Marketing and administration expenses – depreciation and amortisation (120) (12) – – – other expenses (1 444) (680) (278) (1 021) Recovery of expenses from reinsurers – – – – Transfer from assets/liabilities under insurance contracts – change in assets arising from insurance contracts – 1 553 – – – change in assets arising from reinsurance contracts – 11 – – – change in liabilities arising from insurance contracts – 171 (3 398) – – change in liabilities arising from reinsurance contracts – (175) – – Fair value adjustment to liabilities under investment contracts – (1) (143) – Share of profits/(losses) from equity accounted investments – – – – WorldReginfo - aa896405-e6fe-4352-9818-b608a92a3d9b Normalised profit/(loss) from operations 1 061 1 561 270 31 Investment income earned on shareholder investments and cash 60 46 14 7 Net realised gains on available-for-sale financial assets – 1 2 – Rebranding and business acquisitions expenses – – – – Amortisation of intangibles from business combinations – – – – Finance costs (21) (9) – – Foreign exchange gains/(losses) 1 – 6 – Profit before tax 1 101 1 599 292 38 Income tax expense (312) (443) (79) (11) Profit for the period 789 1 156 213 27 * Amount is less than R500 000. 1 The inter-segment funding of R215 million reflects a notional allocation of interest earned on the negative reserve backing policyholders’ funds of guaranteed investment products and hence is transferred to Discovery Invest. The segment information is presented on the same basis as reported to the Chief Executive Officers (CEO) of the reportable segments. At each reporting date, Discovery must review whether the segments being disclosed still comply with IFRS8 – Segment reporting. Based on this review, the following changes were required: 2 Since the beginning of the current financial period, the performance of the Discovery Retirement Optimiser (DRO) product is reported to the CEO of Discovery Invest. DRO was previously reported as part of the SA Life segment. The comparatives have been restated to include the DRO product in the SA Invest segment, in line with the current year disclosure. 16
IFRS reporting adjustments All other Normalised UK UK segments Segment UK profit IFRS Health Life Restated3 total Life4 DUT5 adjustments6 total 4 227 1 828 724 16 451 (404) – – 16 047 (1 013) (404) (91) (2 497) 404 – – (2 093) 3 214 1 424 633 13 954 – – – 13 954 24 – 260 3 638 – – – 3 638 259 30 464 1 838 – – – 1 838 24 – 29 191 – – (191) – – (172) – (172) 172 – – – – – – – – – – – – – – 945 – 373 – 1 318 3 521 1 282 1 386 20 394 172 373 (191) 20 748 (3 342) (348) (470) (9 385) 193 – – (9 192) 832 193 63 1 855 (193) – – 1 662 (2 510) (155) (407) (7 530) – – – (7 530) (294) (1 130) (82) (2 793) (172) – – (2 965) (76) – (49) (257) – – – (257) (1 310) (596) (1 182) (6 511) (113) – (199) (6 823) 297 – – 297 – – – 297 – 1 528 – 3 081 (580) – – 2 501 1 6 – 18 (6) – – 12 463 (12) (13) (2 789) 6 – – (2 783) – (580) – (755) 580 – – (175) – – – (144) – (373) – (517) 1 – (55) (54) – – – (54) WorldReginfo - aa896405-e6fe-4352-9818-b608a92a3d9b 93 343 (402) 2 957 (113) – (390) 2 454 3 – 33 163 – – 191 354 – – – 3 – – – 3 (199) – – (199) – – 199 – – – (122) (122) – – – (122) (3) – (64) (97) – – – (97) (96) – 114 25 – – – 25 (202) 343 (441) 2 730 (113) – – 2 617 38 (113) – (920) 113 – – (807) (164) 230 (441) 1 810 – – – 1 810 3 The operating segments that were previously reported in the “New Business Development” segment no longer meet the aggregation criteria. As they do not meet the quantitative thresholds either, they have moved to the “All other segments” column. Comparative disclosure has been updated to be consistent with the current year disclosure. New business development previously included The Vitality Group in the United States of America, Ping An Health in China, AIA Vitality in Asia and Discovery Insure in South Africa, as well as expenses incurred to investigate new products and markets. The segment total, as reported to the Chief Executive Officers, is adjusted for accounting reclassifications and entries required to produce IFRS compliant results. These adjustments include the following: 4 The VitalityLife results are reclassified to account for the contractual arrangement as a reinsurance contract under IFRS 4. 5 The Discovery Unit Trusts (DUT) are consolidated into Discovery’s results for IFRS purposes. In the Segment information the DUT column includes the effects of consolidating the unit trusts into Discovery’s results, effectively being the income and expenses relating to units held by third parties. 6 Investment income on assets backing policyholder liabilities is included as part of the normalised profit from operations in the segmental disclosure, but is included together with shareholder investment income for IFRS purposes. Rebranding and business acquisitions expenses are excluded from normalised profit from operations, but are included in marketing and administration expenses for IFRS purposes. Unaudited interim results and cash dividend declaration December 2016 17
Review of Group results for the six months ended 31 December 2016 NEW BUSINESS ANNUALISED PREMIUM INCOME December December % R million 2016 2015 change Discovery Health – DHMS 2 552 2 190 17 Discovery Health – Closed Schemes1 478 337 42 Discovery Life2 1 053 970 9 Discovery Invest2 1 278 1 168 9 Discovery Insure 495 402 23 Discovery Vitality 92 97 (5) VitalityHealth 443 513 (14) VitalityLife 581 643 (10) Vitality Group (stand alone) 33 60 (45) Ping An Health 1 169 752 55 Fees earned from Vitality Group partners3 71 24 196 New business API of Group excluding new Closed Schemes 8 245 7 156 15 New Closed Schemes1 487 1 303 (63) New business API of Group including new Closed Schemes 8 732 8 459 3 1 The new business API for Closed Schemes includes additional lives on existing closed schemes. The new business API for New Closed Schemes includes contracted new business API and business in the first twelve months of on-boarding. 2 The comparative has been restated to include Discovery Retirement Optimiser (DRO) in the Discovery Invest new business API. This was previously reported under Discovery Life. 3 Not annualised. In the past two years, Discovery Health has brought on a number of – The timing of inclusion of policyholders in the calculation of new new Closed Schemes, of varying sizes, resulting in large fluctuations in business API – In the embedded value, new business is included the new business annualised premium income in the year of from the earlier of the date that the first premium has been acquisition. By excluding the new business annualised premium received or when the policy is on risk, whereas in the table above, income for these new schemes, hence reducing the volatility caused, new business is included when the policy has been contractually the new business annualised premium income for Discovery increased committed. 15% for the six months ended 31 December 2016, when compared to the same period in the prior year. – Inclusion of automatic premium increases and servicing increases on existing life policies – These are included in the table above but Calculation of new business annualised premium income (API) excluded in the embedded value API values disclosed. WorldReginfo - aa896405-e6fe-4352-9818-b608a92a3d9b New business API is calculated at 12 times the monthly premium for For Vitality Group and Ping An Health, the embedded value definition new recurring premium policies and 10% of the value of new single of new business is used in the table above. premium policies. It also includes both automatic premium increases and servicing increases on existing policies. Refer to the footnotes to Table 7: Embedded Value of New Business for a more detailed description of the differences in new business The new business API in the table above differs from the new business disclosures between the embedded value and the table above. API disclosed in the embedded value largely as a result of: 18
GROSS INFLOWS UNDER MANAGEMENT Gross inflows under management measures the total funds collected by Discovery. Gross inflows under management increased 12% for the six months ended 31 December 2016 when compared to the same period in the prior year. December December % R million 2016 2015 change Discovery Health 32 239 27 434 18 Discovery Life1 4 854 4 382 11 Discovery Invest1 9 364 8 618 9 Discovery Insure 980 734 34 Discovery Vitality 1 180 1 085 9 VitalityHealth 3 920 4 510 (13) VitalityLife 1 864 1 858 – Vitality Group 569 474 20 All other businesses 232 240 (3) Gross inflows under management 55 202 49 335 12 Less: collected on behalf of third parties (32 055) (27 408) 17 Discovery Health (29 217) (24 804) 18 Discovery Invest (2 838) (2 604) 9 Gross income of Group per the segmental information2 23 147 21 927 6 Gross income is made up as follows: – Insurance premium revenue 17 016 16 451 3 – Fee income from administration business 4 002 3 638 10 – Vitality income 2 129 1 838 16 Gross income of Group per the segmental information2 23 147 21 927 6 1 The comparative has been restated to include Discovery Retirement Optimiser (DRO) inflows in Discovery Invest. This was previously reported under Discovery Life. 2 The appreciation of the rand over the period had a negative impact of 5% on Gross income of the Group. WorldReginfo - aa896405-e6fe-4352-9818-b608a92a3d9b Unaudited interim results and cash dividend declaration December 2016 19
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