TWO SHOW PREVIEW - biba2019.co.uk - BIBA 2019

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TWO SHOW PREVIEW - biba2019.co.uk - BIBA 2019
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                              SHOW
                              PREVIEW
                              TWO
                              biba2019.co.uk

     hack
              Including                      Principal Sponsor

     19athon         ybd  YOUNG BROKER DAY
     TWENTY
TWO SHOW PREVIEW - biba2019.co.uk - BIBA 2019
BIBA ‘Leading the Way’ to Manchester
Contents                     Welcome to the final preview issue before we
                             meet up in May.
Event Programme         3
                             As I’m writing this introduction, our Prime Minister has once again suffered a
The Fringe Programme 4-6
                             major defeat of her meaningful vote on the Withdrawal Bill, and discussions
Quiz Night              6    continue on the validity of a ‘No’ vote and on a possible extension to Article 50.
Mental Health           7    So, while the country continues to wait, like many other business sectors we have
                             to make plans for whatever future direction the country may take.
Hack19                 8-9
YBD                    11    BIBA’s position on the Brexit Referendum was that we preferred to Remain in the
The App                11    EU, but once the vote was cast we have kept entirely neutral on what has proved
                             to be the most divisive issue of our age. And when considering our speaker
Exhibition Floorplan   12
                             line-up, we also like to provide a balanced programme, which we believe we have
Exhibitor List         13    achieved over recent years.
Exhibitor Profiles     14
                             Away from politics, there is much more in the programme providing information,
                             support and tips to make the most of your visit to Europe’s most popular Broker
When & Where                 show. Innovation is once more, rightly, at the heart of the event, with our second
                             Hackathon competition to find the best tech solution to brokers’ problems. This
15-16 May                    time the Hackathon will take centre stage in the entrance foyer, and delegates
                             will be able to vote for the winning solution on the Thursday.
Manchester Central
Convention Complex
                             Our other Keynote sessions will be looking at leadership, mental health and the
                             economic health of the insurance sector with our Wednesday ‘Ask the Insurer’
Opening Times                session. Innovation is also on the seminar programme, as is Claims, Regulation,
                             Brexit and Access to Insurance. Plenty of variety on offer, all backed up by the
                             Fringe programme, which is open to all visitors.
Wednesday 08.30-18.00
Thursday 09.00-16.00         Don’t miss the launch of the new BIBA networking App, and take advantage of
                             the extra networking opportunities it offers. You will be able to fix meetings
                             pre-event and book half hour slots in the new Business Hubs.
Follow Us
                             So lots to get excited about!
#BIBA2019
                             See you all in May.

      @BIBAbroker            Steve White
                             Chief Executive
      BIBA

2
TWO SHOW PREVIEW - biba2019.co.uk - BIBA 2019
Event Programme
                   08.30           Exhibition opens

                   09.45           Conference opens
                                   Welcome to BIBA 2019
                                   Huw Edwards, BBC Broadcaster
                                   Opening Addresses
Wednesday May 15

                                   David, Lord Hunt of Wirral PC MBE, Chairman, BIBA
                                   and Steve White, Chief Executive, BIBA

                                   Leadership in Uncertain Times
                                   Baroness Manningham-Buller LG DCB

                   12.00 – 12.50   Seminar Sessions
                                   Claims, Innovation, Regulation

                   12.50 – 14.15   Lunch in exhibition hall

                   13.15 – 14.00   Fringe Sessions

                   14.20 – 15.10   Ask the Insurer
                                   Jon Dye, Chief Executive, Allianz Insurance
                                   Tulsi Naidu, Chief Executive Officer, Zurich UK
                                   John Neal, Chief Executive Officer, Lloyd’s
                                   Rob Townend, Managing Director, Aviva UK General Insurance
                                   Chaired by:
                                   Julie Page, Chief Executive Officer, Aon UK
                   15.30 – 16.15   Fringe Sessions

                   18.00           Exhibition closes

                   09.00           Exhibition opens

                   09.30           Opening up about Mental Health
Thursday May 16

                                   Freddie Flintoff MBE
                                   Professor Green
                                   Katie Piper
                                   Chaired by:                                  DON’T FORGET
                                   Professor Tanya Byron                        YOU CAN
                                                                                CLAIM CPD
                   10.40 – 11.30   Seminar Sessions                             HOURS TOO!
                                                                                This logo demonstrates the
                                   Access to Insurance, Brexit,                 quality of the learning at
                                   Hackathon Final Presentations                BIBA events and confirms
                                                                                they meet the CII member
                                                                                CPD scheme requirements.
                   12.10           What’s Next?
                                   The Rt Hon Boris Johnson MP

                   13.00           Lunch in exhibition hall

                   13.45 – 14.30   Fringe Sessions
                                                                                                             3
                   16.00           BIBA 2019 closes
TWO SHOW PREVIEW - biba2019.co.uk - BIBA 2019
The BIBA Fringe programme gives every attendee the
                                                           opportunity to extend their knowledge and pick up some
                                                           useful tips and guidance, all free of charge. You may even
                                                           earn unstructured learning CPD points by attending. All
                                                           BIBA 2019 attendees are welcome to attend regardless of
                                                           your ticket type, but you do need to book your place in
                                                           advance. Visit biba2019.co.uk and choose The Fringe under
                                                           the Visiting tab for more information.

    Wednesday May 15 13:15 – 14:00                                                                               Session 1
    Broadening crisis cover to match evolving threats
    Davina Southwell, Regional Multinational Underwriting Manager, AIG
    James Morton, Regional Security Director EMEA, AIG Travel
    In a time of escalating risks around the world, organisations need      Learning objectives:
    to ensure their people are adequately protected. People risks can
    encompass areas such as riots, stalking and physical assaults, and      • Understand the changing risk landscape
    employees could face these risks at both work and abroad.               • Convergence of BTA and Crisis cover
    Insurance needs to respond to this diverse and changing risk            • Benefits of BTA, PA, and Kidnap and Ransom insurance
    landscape by bridging the gap between traditional Group Personal          with the same carrier
    Accident & Business Travel polices and specialist Crisis insurance.
    Join Davina Southwell and James Morton to discuss the changing
    risk landscape and how insurers can adapt policies to offer clients
    broad and accessible protection.

    The digital age of insurance
    Joe Sultana, Managing Director, Broker Solutions
    Joanna Caskie, Head of Product, Applied Systems
    Digital transformation has converged technology innovation with         Learning objectives:
    traditional insurance practices and revolutionised the insurance
    industry. Consumer reliance on digital technologies like mobile         • Understand the business values to be gained by being a
    apps, social networking, and on-demand services, has created new          digital broker
    expectations for instant consumption of products and services.          • Appreciate the technology available for brokers to serve
    Combined with all new InsurTechs and investments from large               today’s insurance consumer
    technology companies, like Google in Applied, the industry has          • Consider the state of the industry from an InsurTech
    entered into its next chapter, The digital age of insurance. Join our     perspective
    fringe session to learn why incorporating digital technology is key
    to transforming your business and leading the way in this new
    digital age.

    Differentiation outside of pricing – how else can we compete?
    Kelly Ward, Sales & Innovation Director, AXA Partners
    Guest speaker, Simon Binns, Fingopay
    Join the Sales & Innovation Team at AXA Partners, a leading global      Learning objectives:
    provider of bespoke, innovative assistance-based services, to find
    out how you can differentiate your business outside of competitive      • Identifying your point of differentiation
    pricing. With revenues dropping, everything comes down to price –       • Ensuring buy-in from your business’ stakeholders
    but is there another way?                                               • How to practically utilise new revenue-generating
    Included in this interactive session:                                     techniques
    • Competing through differentiation
    • A case study demonstrating differentiation in another market
    • Effective embedding of the differentiation process

    The rise of insurance blackspots
    Guest speaker, Consumer Intelligence. Hosted by Premium Credit
    Lack of adequate insurance cover continues to be a major industry       Learning objectives:
    issue. Rising premiums mixed with poor cash flow are often seen
    as the key reasons, but what are the drivers of this issue and how      • Gain industry knowledge
    can the industry help manage and reduce it? Consumer                    • Appreciate market trends
    Intelligence, the UK’s leading insurance data analytics and market      • Understanding of risk
    research firm, will share their unique insights into the rise of
    ‘insurance blackspots’ in this session hosted by Premium Credit.

4
TWO SHOW PREVIEW - biba2019.co.uk - BIBA 2019
Wednesday May 15 15:30 – 16:15                                                                                Session 2
Leading the way in mental health
Richard Washington, Product and Proposition Director, Bupa UK Insurance
Mental health is undisputedly one of the biggest issues of our time.   Learning objectives:
Whether it’s family, friends, neighbours or work colleagues, the
chances are we all know someone who is affected. Join the Bupa         • Learn how the mental health landscape is
fringe session to learn more.                                            changing and key drivers
                                                                       • Understand the associated human and business costs
                                                                       • Appreciate that the time to act is now, and the work
                                                                         Bupa are doing internally and externally to lead the way

The evolution of terrorism insurance
Stephen Coates, Chief Underwriting Officer, Pool Re
The past 12 months has seen a watershed moment for terrorism           Learning objectives:
insurance in the UK, with the extension of the Pool Re scheme to
cover terrorist events that do not involve damage to property.         • Understand the dynamic nature of the terrorism threat
Pool Re will explain the background to this important change, the        and the way insurance propositions respond
changes to the contemporary threat that necessitated the amendment     • Examine the changes Pool Re have made and the way
to coverage and why policyholders should buy cover. We will also         these might feed through to product propositions
examine the wider threat and insurance landscape in addition to the    • Identify the key threat drivers, recent terrorist activity
work we are doing on risk management and mitigation.                     and some non-emergent risks

Understanding SMEs cyber risk exposure
Dr Mark Hawksworth, Global Head of Cyber & Technology Specialist Practice Group, Sedgwick
At BIBA 2019, Sedgwick’s award-winning cyber specialist                Learning objectives:
Dr Mark Hawksworth will explore the attitudes and behaviours of
insurance brokers and SME businesses towards cyber risk and            • Understand the impact of cyber risk on
cyber insurance.                                                         SMEs
                                                                       • Reflect on the difference in attitudes between brokers
The session will unveil the results of exclusive research on the         and SMEs towards cyber risk
actual/perceived gap between current cyber policies being
provided and the understanding of the risks facing SMEs.               • Identify how brokers and cyber insurance providers can
                                                                         optimise their relationships with SMEs
Major issues such as the increase in email manipulation and
ransomware are changing the nature of risk, which is leaving some
cyber products behind. The biggest threat arises when the
policyholder is expecting reimbursement of their financial loss
when, in fact, there is no cover in place.

                                                                                                                                      5
TWO SHOW PREVIEW - biba2019.co.uk - BIBA 2019
Thursday May 16 13:45 – 14:30                                                                                      Session 3
    Public trust in insurance broking
    A panel of market experts hosted by Matt Hall, Society of Insurance Broking, CII
    Public trust in insurance broking is a fundamental element               Learning objectives:
    underpinning the prosperity of the entire sector. Confidence and
    trust are the foundation of successful relationships between             • What is trust and how do we define it?
    brokers and their clients. Without trust in the products, services       • How do we measure it and improve it?
    and ethics of our profession, we have nothing.                           • What is it that makes consumers trust a business and
    Following on from last year’s launch of the CII Public Trust Index,        how can brokers demonstrate their integrity to the
    and the ongoing work of the Society of Insurance Broking’s New             market?
    Generation Programme, this panel session will consider the key
    questions.

    Primary care at the centre of customer engagement in a changing market
    Nick Malhomme, Managing Director, Medical Solutions UK
    How can insurers and brokers help tackle one of the largest              Learning objectives:
    challenges affecting the UK population and improve positive
    customer engagement?                                                     • Learn about the scale of the
                                                                               changes and associated problems in primary healthcare
    It has never been more difficult to access an NHS GP. Almost a             access
    third (20.7 million) of the UK population are dissatisfied with          • Understand how you can improve customer engagement
    access to their NHS GP. Indeed 32% wait a week or more for an              in relevant and impactful ways
    appointment (NHS England 2018 Satisfaction Survey).
                                                                             • Discover an opportunity for differentiation and growth
    Find out how primary care services are changing and the solutions
    available in the private sector that can help you improve customer
    engagement across an ageing demographic.

    Using data and Artificial Intelligence to drive stronger business outcomes
    Emma Duckworth, Client Data Science Lead, Outra
    Nick Henthorn, Chief Revenue Officer, Outra
    In this session we will explore the practical application of combining   Learning objectives:
    data, Artificial Intelligence and technology to demonstrate how it
    can support more effective decision-making, improve the customer         • Learn how to gain competitive advantage
    experience and increase profitability. You will learn how to gain          through making complex data usable
    competitive advantage through making complex data usable, how            • Discover how to embrace AI to drive the maximum value
    to embrace AI to drive the maximum value out of data, how to               out of data, how to predict customer behaviour and
    predict customer behaviour and potential value and how to improve          potential value and how to improve the customer
    the customer application process whilst controlling risk.                  application process whilst controlling risk

                       How much do you think you know about Manchester?
                       Get ready for the Wednesday Quiz Night with these warm-up questions!

    1) Which famous Suffragette leader was born in Moss Side?
    2) Which code-breaker spent many years at The University of Manchester, conducting ground-breaking work on computer science?
    3) What new diet was invented by William Cowherd in 1815 (in Manchester!) The clue’s not in the name…
    4) What was the name of the radical orator who spoke at a public meeting on the 16th August 1819, which deteriorated into the Peterloo Massacre?
    5) The first artificial waterway in Britain runs through the centre of Manchester. What is its name?
    6) Which renowned scientist, who invented the Atomic Theory, has a Library and a Street named after him?
    7) What is the name of the thinnest material known to man, invented at the University of Manchester in 2004?
    8) The very first Railway line went from Manchester to which other City?
    9) What herbal tonic was invented to provide drinkers with ‘Vim and Vigour’?
    10) Which Conference Centre won three prestigious awards in 2018?

6   Answers on page 12
TWO SHOW PREVIEW - biba2019.co.uk - BIBA 2019
Mental Health -
                                   The Big Talking Points
                                   Professor Tanya Byron

This year BIBA is holding a Keynote discussion on               underfunded. With mental health charities folding it’s a
Thursday morning with a panel of famous faces who have          postcode lottery in terms of whether you will or won’t
all got a story to tell about their mental health. Joining      make it onto the waiting list.
Freddie Flintoff MBE, Professor Green and Katie Piper
is clinical psychologist Professor Tanya Byron. Tanya is        “Reducing stigma needs to be approached alongside
the perfect speaker to chair this debate having                 public pressure to make early intervention a key
specialised in health psychology for over twenty years          government priority in order to ringfence monies allocated
in the NHS and private practice before becoming a               to mental health services as otherwise they will be (and are)
consultant at an in-patient unit for juveniles with severe      spent elsewhere.”
mental health issues. Tanya is also a broadcaster famous
for presenting BBC’s Little Angels, Teen Angels and
The House of Tiny Tearaways and she answers readers’            What is the biggest thing you’ve learnt
questions and problems in a weekly column in The Times.         yourself when overcoming personal
                                                                challenges?
As a warm-up to the session at BIBA we wanted to get
Tanya’s professional thoughts on the current state of           “I developed post natal depression after the birth of my
mental health awareness in the UK.                              second child (Jack, now 21). I became extremely anxious,
                                                                unable to leave the house and inexplicably tearful,
                                                                sensitive and overwhelmed. I would not accept it was
What issues surrounding mental health                           PND and it took close friends to intervene and get me to
are you looking forward to bringing to the                      see it before I accepted medication and support. As a
discussion?                                                     practitioner then, I somehow couldn’t accept ‘it’ would
                                                                happen to me. As a practitioner now, I am extremely glad
“There is a mental health crisis and we track this in the       it did as it helped me gain insight into the reality of a
rising number of children and young people presenting           crippling mental health condition but also develop the
with mental health difficulties. In my almost thirty years of   humility to recognise that no one is immune - not even
clinical practice I am seeing greater numbers presenting        those of us who understand and treat.”
in crisis, suicide rates increasing, the vulnerability of men
highlighted by the fact that 78% of annual suicides are
male, and the highest rates of self harm in Europe.             With 1 in 4 people estimated to be affected
“Why? Does the world feel more perilous and on the              by a mental health problem this year, what
verge of crisis? Are we living lives of fear and                is your advice for someone who might be
hypervigilance as we digest the constant 24/7                   struggling with their mental health?
multi-platform news media cycles of global tragedy?
                                                                “If your body was in pain or not working properly you’d go
Have we become paranoid and therefore over protect our
                                                                to your GP with questions and there is no shame in doing
young by raising them in captivity and so deny them
                                                                so. We need to take the same approach with our mental
developmentally vital childhood experiences that develop
                                                                health as we do with our physical health. Mental health
resilience?
                                                                problems can affect anybody at any time for a variety of
“What does the current mental health crisis tell us about       interlinked reasons: biological, psychological, social,
how we live our lives and how we have to adapt? How             environmental, genetic. We can get flu, we can break our
do we improve early intervention to prevent chronic             leg, we can get cancer. We can also develop depression,
conditions?”                                                    anxiety, OCD and other mental health challenges. We all
                                                                have a back story and if we need help to navigate the
                                                                narrative of our life when we feel stuck or unable to
What more can be done to lift the stigma                        function or even not wanting to exist any longer, we
on mental health?                                               should feel able to do so without fear of judgment,
                                                                dismissal or shame and have all the resources available
“Open dialogue particularly amongst, and for, men who           to us to access the treatment and support we deserve as
struggle with the perceived shame of mental health              early as possible.”
difficulties. Let’s start education in primary schools to
enable children to understand how our brains work and
how to manage our minds - help them understand: you
don’t have to believe everything you think.
                                                                Come and hear more in the Opening up
“BUT eliminating stigma is risky if it creates more demand
for services that are already understaffed and                  about Mental Health Keynote Session on
                                                                Thursday at 09.30.
                                                                                                                                7
TWO SHOW PREVIEW - biba2019.co.uk - BIBA 2019
“
    Innovation in Action: It Takes a Team
                                                                innovation for brokers, to help them thrive — not just

                                                         ”
    I’m delighted to be involved in Hack19.
                                                                survive — in today’s environment of profound and

    Creativity is key to any successful business,
                                                                fast-moving changes in customer needs and
                                                                attitudes, enabled and driven by Tech. The
    and insurance is heading towards a                          ‘hackathon’ technique is a powerful tool for
    technological tipping point. I’m looking
                                                                innovation that BIBA believes should be in every
    forward to seeing what we can come up with
                                                                broker’s toolkit. 2018 showed what can be achieved

    to help us drive innovation in our market.
                                                                on real-world challenges, with the right support, a
                                                                huge dose of competitive energy, and endless
                                                                supplies of coffee, sticky notes and Haribos!
    Nick Houghton, JM Glendinning Group & Head
    Judge, BIBA Hack19                                          Aiming for the same quality of viable ideas this time
                                                                around, means the right support for our Hackster
    By the time you’re reading this preview, we’ll be just      teams is essential. This year, that extended ‘team’
    five weeks away from BIBA 2019 and Europe’s                 includes top-class Data, Design and Solutions
    biggest insurance gathering in its well-loved home of       experts; a small group of hands-on Hack Mentors (all
    Manchester Central. BIBA’s Hack19 is designed to            individuals from insurers and brokers, who are doing
    be even more accessible to all delegates. It is a key       innovation as part of their ‘Day Job’); and of course,
    part of BIBA’s long-term campaign to demystify              our 2019 Judges.

                                               Meet The Judges

      Nick Houghton              Tshidi Hagan            Meera Last          Kath Mainon             Steve White
            MD                Programme Director     Programme Manager           COO                Chief Executive
    JM Glendinning Group       Startupbootcamp           TechNation         Claims Solutions            BIBA
        Head Judge                 InsurTech                                 Davies Group
    Our Judges are a diverse bunch, but they’re all             the customer at the heart of it. We need to improve
    agreed on how much they are looking forward to              that customer experience and outcomes to defend
    being involved in Hack19. “I'm personally passionate        against new distributors of insurance stealing our
    about building connections between the insurance            lunch!” All our Judges agree that innovation is at
    industry and enabling technologies” says                    least as much about mindset and culture as it is
    TechNation’s Meera Last. “The Hackathon                     about technology. “I agree innovation in our industry
    environment is perfect for exposing the industry to         should mean us finding ways to improve the
    new ideas, and encouraging a more entrepreneurial           experience for customers” says Mainon, “And that
    spirit in a traditional industry.” Kath Mainon of Claims    can be through technology, or through creative
    Solutions, Davies Group adds: “I’m looking forward          thinking in relation to our processes and the
    to May because I believe that as an industry there is       customer experience.” Talking specifically about
    massive potential for us to innovate and improve, and       InsurTech as a source for broking innovation,
    because I believe fun, competitive environments             TechNation’s Last thinks it could — and should —
    can be a great way to generate and develop                  mean being free from legacy infrastructure challenges.
    excellent ideas.”                                           “It’s all about finding new ways to provide value for
                                                                customers”, she says.
    Head Judge Nick Houghton is clear about why
    broking innovation is so important: “Hardwiring             Five weeks and counting … we can’t wait to
    insurer back office to broker back office doesn’t           see what our Hackster Teams come up with
    directly improve the customer experience! If                in May!
8   innovation is going to work for us, it has to have
TWO SHOW PREVIEW - biba2019.co.uk - BIBA 2019
hack
                                                                  19athon

                                                                  TWENTY
         It’s a tough job, but,
        someone has to do it!                              Who wins?
This year’s Hacksters will have hands-on support from      You help us decide
Hack Mentors, including Nic Hartley of Ecclesiastical
and Ajay Mistry of Brokerbility, both Hacksters in 2018.   This year, you’re part of the ‘team’, too. Our
We asked them, and some of the other 2019 Hack             Judges’ job will be to select three finalists from
Mentors, for their top tips for this year’s teams…         our eight competing teams at the end of Day 1
                                                           (Wednesday 15 May). These three finalists will
                                                           present their solutions to conference delegates
                  Nic Hartley, Head of Business            at 10.40 on Day 2 (Thursday 16 May), and you will
                  Improvement & Innovation, Group          then help decide who wins.
                  Strategy, Ecclesiastical and part of
                  2018’s highly-commended team
                  ‘TechKnows’
                   “Spend as much time as possible
                   on identifying and defining the
                   problem before you go into solution
mode. Make sure you create a powerful pitch that
tells the story of the journey you went on as a team,
and how your idea solves the problem
identified in the brief.”

                  Simon Johnston, Head of Marketing,
                  Travelers
                  “One of the great advantages of an
                  external hackathon is that you get to
                  witness different working styles,
                  capabilities and technologies — and
                  to meet new people. To make the
                  most of this, be sure to take the
time to talk with the teams around you (if they let
you!) and make full use of supporting resources and
experts.”

                 Ajay Mistry, Partnerships Director,
                 Brokerbility and part of 2018’s
                 winning team ‘Spotlight’
                 “This is a business task so you
                  need to consider the combination
                 of insurance technical knowledge,
                 technology and your sales/
                 marketing strategy, not just focus
on one. And keep focusing on how your idea will
ultimately benefit the end-customer/user!”

                  Ruth Polyblank, CMO,
                  Insurance & InsurTech
                 “Avoid scope creep! Focus on
                 solving one problem well before
                 looking at broader solutions and
                 functionality. A comprehensive and
                 workable solution to a defined
                 problem is much more compelling                                                                9
than a collection of ideas without an execution plan.”
TWO SHOW PREVIEW - biba2019.co.uk - BIBA 2019
YBD – A must for Young Brokers
Where else can you learn                                      We caught up with Liam Gray,
about the up-and-coming                                       Head of Research and Partner
tech trends in the industry                                   Management at Startupbootcamp
from experts who know                                         InsurTech who is one of our
their stuff, network with                                     panelists for the YBD Demystifying
                                                              InsurTech session. He gave us a
peers who share your
                                                              quick preview of what he’ll be raising
interests, find out how                                       in the session.
to be involved in the
BIBA Young Broker                                             What are the biggest hurdles in the sector that
initiative, visit the                                         technology may be able to help with? “Well I refer to
largest insurance                                             any technology that can have an application in the
exhibition in Europe AND have the chance to hear              insurance industry as InsurTech. I know this is very broad,
                                                              but in my experience, many propositions and technologies
from and question UK music legend Professor Green?
                                                              potentially have an insurance use-case. There are tons of
If you work in a BIBA member firm, are aged 30 or under       efficiency gains to be realised through the use of
and want to enhance your knowledge then YBD is perfect        technology. Although insurance is first and foremost a
for you. Similarly, broker principals we encourage you to     people business, there are so many opportunities for us
send along the brightest and best in your brokerage so        to automate/streamline mundane tasks.”
they can become rising stars in the industry.
                                                              How can you see innovation and technology
Meet your Young Broker Ambassador over a coffee in the        changing in the years to come? “Inevitably, technology
morning – they are perfectly placed to offer advice on        will advance significantly in the years to come, but what I
how BIBA can help you succeed further in the industry.        think will also change is people’s attitude towards it. For
You also have the chance to speak to the winner of this       example, searching the web or ordering an Uber on a
year’s Young Broker of the Year award and find out what it    smartphone has become commonplace and I can
takes to win the coveted prize – perhaps you will want to     imagine something similar happening in the insurance
enter next year!                                              industry. Soon technology will fit so seamlessly into our
                                                              working lives that we will get huge benefits from it but
What better way to end a busy day than with a well            barely notice we are using ‘tech’ at the same time.”
deserved drink with your peers at Revolución de Cuba
bar, just a 3 minute walk from the venue. Email our
Manchester Young Broker Ambassador Bethan to let her
know you’ll be attending bethan@vistainsurance.co.uk

 ybd     YOUNG BROKER DAY
                                                              To find out more and to book your place, click on
                                                              Young Broker Day under the Visiting tab at
                                                              biba2019.co.uk

How to get even MORE from BIBA 2019
Want to easily pre-arrange meetings with those exhibitors you don’t want
to miss? Want to connect with people in the hall with similar
interests and expertise to you? Want to make use of our new
Business Hubs for private meetings? Want to start open
discussions on industry topics to hear opinions from within
the industry? You can do all this and MORE with the new
BIBA networking App.
If you’re looking for a quick way to plan your itinerary, network
with those around you AND engage in live polling and Q&A
in the conference sessions, then the BIBA networking App is
for you.
This is an added benefit to attending BIBA 2019 that you won’t want
to miss. Look out for an email about downloading the App, coming to
                                                                                                                            11
your inbox soon.
Europe’s largest insurance trade show!
                                                                               TOILETS

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                                                                                                                                                             B47 B49    B51 B53         B57         B61
                                                                                                                                                                                                          B63
                                                                                                                                                                                                                   B67               B71 B75               B77 B79                   B81 B83

                                                                                                                                                                                                                                                                                             B84     B88 B90 B92
                                                                                                                                                      B42                                             B60 B68
                                                                      B12                                                                                                                                                            B71 B74               B76 B78
                                                   B2           B10         B18           B20          B28      B30        B38            B40                     B48     B50           B58                                                                                          B80
                                                                                                                                                                                                                                                                                             C83 C85 C87 C91 C93
                                                                      C15                                                                             C41                                                 C69                        C71 C75               C77 C79

                                                                                                                       C38                                  C48
             REGISTRATION
                                                                  C10        C18                                                                                                                      C60               C64          C70 C74                C76 C78              C80 C82
                                                    C2                                          C20           C30                          C40                            C50          C58                                                                                                                           SEATING 4

   MAIN                                                           D11        D19                                       D39                                  D41                                      D63 D69                              D71               D77 D79               D81

                                                                                                                                                                                                                                                                                                                                         CATERING 4
 ENTRANCE
            BADGEHOLDERS

                                                                                         D20                                                                                                                                         D70 D74                                         D80 D82 D84 D86 D88
                                                                                                                                                                                                                                                           D76 D78
            BADGEHOLDERS                            D2                 D10                             D28            D30                           D40        D48       D50           D58          D60            D68
                                                                                         E25                                                                                                                                         E71 E75               E77 E79                   E81 E83                E85     E87           E89

                                                                                                                                                                                                                                                                                                                                        E90
                                                                                                                E30        E38                                                          E58            E60 E68                       E70     E74               E76                      E80
                                             E2        E8               E10                     E20                                                  E40                   E50                                                                                                                                       SEATING 5

                            E1                                                                                  F31        F39                                                          E59                    F63                   F71 F73                    F77                   F81 F83
                                                                                                                                                                                                                                                                                                                                          BIBA
                                                                                                                                                                                                                                                                                                                                         STAND
                                                                                                                                                                         F51
                            F1

                            G1
                                              F2                 F10        F14                    F24              F32 F36                                                            F54 F58                F64 F68                F70 F74               F76 F78                      F80
                                                           F8                             F20                 F30              F38                    F40               F50                           F60                                                                                                              F88
                                                                        G15 G19                  G25    G27         G31 G33                                                        G55 G59                    G63 G69                G71 G75               G77 G79                      G81                                                           MEDIA
                                                                                                                                                                                                                                                                                                                                                      ZONE

                                 Private     G2 G4 G8 G10                                 G20     G22 G26 G28 G30 G32               G34                                           G50         G52 G56 G58                     SEATING 6
                                                                                                                                                                                                                                                      CATERING 5

                                                                                                                          TOILETS
                                                                      TO/FROM                                                                      TO/FROM                                                                                                      TO/FROM
                                                                CONFERENCE SESSIONS                                                         CONFERENCE SESSIONS                                                                                    CONFERENCE SESSIONS
                                                                                                                                            AND ADDITIONAL SEATING                                                                                AND ADDITIONAL SEATING
                                                                                                                                                                                                                                                                                                                  SEATING 7

       Where to go for great hospitality and excellent prizes?
       Every year we are blown away by how much time and                                                                                                                If you’ve dreamt of flying first class then visit the THB
       effort exhibitors put into the artistry of their stands and the                                                                                                  UK Risk Solutions stand C18 where they’re hosting
       amazing give-aways they have available for delegates. The                                                                                                        drinks in their first class Flight Bar.
       exhibition can only grow with the continuing support from
       exhibitors and sponsors so please make sure you allow                                                                                                            A great competition on the baseball-themed
       time to visit as many stands as possible in order to see                                                                                                         Allied World stand E80 to win a pair of tickets to the
       their demonstrations, network, learn and maybe even win                                                                                                          MLB London Series New York Yankees v Boston
       a prize or two!                                                                                                                                                  Red Sox at the London Stadium. It might just be your
                                                                                                                                                                        lucky day.
       The BIBA Exhibition is so full to the brim with hospitality
       opportunities that you’ll be spoilt for choice. At time of                                                                                                       Premium Credit will be holding their annual drinks
       going to press here are some of the exciting things                                                                                                              reception on stand F20 at 3pm on Wednesday open to all!
       exhibitors have planned for you:                                                                                                                                 Head to the Sedgwick stand C70 and test your speed
       Try your luck on the crane grabber machine on the                                                                                                                on their Neuron Race game!
       Broker Direct stand B83 where you could win a BD                                                                                                                 See if you can spot any famous faces on the Close
       Bear or even a £1,000 holiday voucher!                                                                                                                           Brothers Premium Finance stand F10…
       Quench your thirst at the On Insurance stand B67 with                                                                                                            Ecclesiastical and Ansvar on stand C40 are doing a
       a selection of fruit-based cocktails on Wednesday                                                                                                                prize draw with a difference – enter to win a donation of
       and if you’re peckish on Thursday, they will be serving                                                                                                          £2,000 to the charity of your brokerage’s choice.
       pastries to keep you going.
                                                                                                                                                                        Miller Insurance Services on stand B75 have a
                                                                                                                                                                        Fortnum & Mason luxury hamper to give away.

       Quiz Answers from page 6
       1) Emmeline Pankhurst. 2) Alan Turing. 3) Vegetarianism. 4) Henry Hunt. 5) Bridgewater Canal.
       6) John Dalton. 7) Graphene. 8) Liverpool. 9) Vimto. 10) Manchester Central of course!

       How did you score?
       0-4 You probably think Manchester is in Yorkshire
       5-8 You know a lot more about Manchester than the average football fan
12     9-10 You’re either Neil Jenkinson (BIBA’s quiz master) or you looked them all up on Google
Exhibitor List
Exhibitor                   Stand    Exhibitor                     Stand   Exhibitor                     Stand   Exhibitor                   Stand
ABACUS                         B53   Collinson                      F59    Insurance Post                 E76    Pukka Insure                  E8
Acasta European Insurance C64        Compass                        D20    Insurance Times                G34    Purple Partnership           F30
Acturis                        F24   Coplus                         G27    Insure Apps                    F83    Q Underwriting               D28
AGB Risk Control Services      F70   Covéa Insurance                C50    Insure Telematics Solutions    D70    QBE                          D50
Ageas                          D10   Cover.Net                      C78    Intasure                       F32    QuestGates                   G32
AIG                            D40   CPP Group UK                   E83    Integra Insurance Solutions    C93    Quotall                      D78
AllClear Travel Insurance      G19   Crawford & Company             B41    International General                 Quotezone.co.uk              B57
Allianz Insurance              E10   Cyber+Insure                   A16    Insurance (IGI)                B60    R&Q CRS                      F14
Allied World                   E80   DAS UK Group                   F39    Jackson Lee Underwriting       B10    Ratcliffe Underwriting       F58
Alternative Risk Management E77      Davies Group                   B50    Jewellery Claims Plc           B81    Renovation Plan              F81
Altruisk                        E1   Direct Commercial              B19    Legal & General                D41    Renovation Underwriting      E75
AmTrust International                Direct Insurance                      LexisNexis Risk Solutions      C58    Rentguard                    E89
Underwriters                   C71   London Market                  E81    Lloyd's                        D60    Road Runner                  F81
APC London Market              B68   Dive In                        A80    LMI Group                      G59    RPost UK                     C75
Applied Systems                E60   DTW1991                        D19    Lockton Companies              B40    RSA                          E20
ARAG                            F8   DUAL                           D48    Lorega                         B28    Rural and Commercial
Arch Insurance                 D71   Ecclesiastical and Ansvar      C40    LV= Broker                     D30    Holdings                     D77
Aspray                         B88   Eckoh                          C83    magenta insurance              D82    S&P Global Market
Aviva                          C20   Ensurance UK                   B80    Managing General Agents'              Intelligence                 F64
AXA                        E40/F40   ERS                             C2    Association                    D81    Sedgwick                     C70
Azur Underwriting              D74   ES Risks                       G10    Manchester Underwriting               SEIB Insurance Brokers       E74
Barbican Protect               E30   eviid                          B42    Management                     B48    Sequel Business Solutions    G15
BDElite                        D76   Financial Conduct Authority    A70    Markel                          B2    Servca                       C85
Beazley                        D11   Firetrace                      G77    Marmalade                      D80    Smithers Purslow             A40
Bexhill UK                     A48   Fireward                       G69    McLarens                       B58    SSP                          F38
BIBA                           E90   Flood Excess                   G31    Medical Solutions UK           G25    Stride Group                 E71
Blink Intermediary Solutions B49     Flood Flash                    G30    MGB Insurance Brokers          F36    THB UK Risk Solutions        C18
BNP Paribas Personal Finance D68     Flynet                         B74    Miller Insurance Services      B75    The Floow                    D88
Bollington                     B47   Folgate Insurance Company      C48    Momentum Broker Solutions      G20    The Insurance Charities      A76
British Engineering Services E68     Geo Underwriting               D39    Motor Insurers' Bureau         G55    Thompson & Bryan             F54
Broker Direct                  B83   Gibraltar Finance              E79    MS Amlin                       B18    Tokio Marine HCC             C30
Broker Network                 E25   GIROUX                         B76    National Gift Card Europe      G26    Tokio Marine Kiln            C30
Browne Jacobson                B78   Granite Underwriting           D69    National Windscreens           B12    Trakm8                       A50
Bupa                           C38   Griffiths & Armour             C15    NIG                             D2    Travelers                    B11
Bureau van Dijk                E70   Hadleigh Breakdown             F68    NMU                            B30    U-Sure                       C82
Camberford Underwriting        C82   Healthcare International       F78    Novidea                        C41    Value Checkers               G28
Carpenters Group               D79   Hiscox                         A30    NSL Telecoms                   B71    Vantage Protect              C91
CFC Underwriting               B38   Home & Legacy                   F2    Oakleafe Claims                C80    Vasek Insurance              C60
Charles Taylor                 C76   Horizon Underwriting           F74    On Insurance                   B67    Verisk                       B77
Charles Taylor InsureTech      C74   Horizonscan                    C79    Open GI                        C10    VisionTrack                  A10
Chartered Insurance Institute E50    HSB Engineering Insurance      F31    Opus Underwriting              G79    Vodafone Automotive UK       F77
Chaucer                        E38   HUGHUB                         F73    Outra                          E87    We Are Guernsey              F76
Chubb                          F50   i-Wonder                       F60    Pearson Ham                    A58    Websure                      B61
CIR Magazine                   G75   Insight by Confused.com        C87    Pen Underwriting                E2    Worry+Peace                   F1
Citynet Insurance Brokers      D63   Insly                          C77    Plum Underwriting              C82    Yutree Underwriting          C69
Close Brothers Premium               Insurance Against Dementia     A74    Polaris UK                     F71    Zurich Insurance             A20
Finance                        F10   Insurance Age                  E76    PolicyPlan                     B51    Zywave                       G33

 “
CLS Risk Solutions             G50   Insurance Business             B84    Pool Re                        D58
CMR Insurance Services         A82   Insurance Industry                    PremFina                       E58
CNA Hardy                      B20   Charitable Foundation          A78    Premium Credit                 F20

Exhibitor                   Stand    Exhibitor                     Stand   Exhibitor                     Stand   Exhibitor                   Stand

            Manchester Central CEO Shaun Hinds said:
            It’s always rewarding to be recognised by industry peers for the work that we do,
            and the awards reflect the hard work of the whole Manchester Central team. We’ll
            continue to improve our offering and are looking forward to welcoming BIBA back                                                          13
            to the venue in May.
Looking forward to meeting you at BIBA 2019
     Our exhibitors share some of their plans for this year’s show
                                                                                                        LV= Broker
        Principal Sponsor                                                                               Stand D30
                                                                                                        We’re looking forward to being back at this
        Aviva                                                                                           year’s BIBA Conference and we’d love to see
        Stand C20                                                                                       you on stand D30. Don’t miss this opportunity
                                                                                                        to hear all about our exciting personal lines
                                                                                                        developments and discuss how we can work
        As a proud broker champion, we have a number of products and                                    together. Our stand is always a hive of activity,
        propositions to help suit your every need – whether you’re looking                              with friendly faces from across the business,
        to win new business or retain existing clients, we’re the insurer                               so come and say hello while you’re at the
        that is truly on your side and by your side.                                                    show and let’s talk business!

        Hosting our stand on the day will be members of our exec team                                   Follow us on Twitter @LV_Broker to get the
                                                                                                        latest updates.
        and a wide range of experts from across the business. Our stand
        is a place for great conversation and great coffee and we look
        forward to welcoming all brokers. Come and talk to us over the
        two days about what’s top of mind for you so we can help further
        support you and your business in 2019.
        Follow our BIBA conversation on Twitter @AvivaBrokerUK

     AXA                                            Close Brothers Premium                              Markel
     Stand E40                                      Finance                                             Stand B2
                                                    Stand F10
     We’re excited to see you at BIBA, come say                                                         Markel is one of the UK’s leading providers of
     hi on stand E40. We’ll have representatives                                                        sector propositions with a long history of
                                                    With BIBA 2019 fast approaching we are
     from 5 AXA businesses, so no matter what                                                           innovation in the SME market. This year we
                                                    making our finishing touches to what we hope
     your insurance need, we’ll discuss how we                                                          will be presenting our integrated SME, Care
                                                    will be a memorable stand experience for
     can best help you to grow your business and                                                        and newly launched Technology propositions
                                                    delegates. There’ll be entertainment with a
     support your clients.                                                                              that combine award-winning insurance with
                                                    couple of famous faces, complimentary
                                                                                                        outstanding tax, legal and business
     We want to talk about the topics that really   drinks, and of course a chance to speak
                                                                                                        consultancy. They’ve been developed to help
     matter to you – so whether that’s product      directly with our Exco.
                                                                                                        our intermediaries and partners maximise their
     and service related or market and                                                                  competitive advantage, develop new revenue
                                                    We’d like to invite brokers of all sizes to visit
     regulatory focused, we want to know what                                                           streams and grow their SME client base.
                                                    us on stand F10 to discover how our
     issues are keeping you up at night.
                                                    renewed technology and service focus can
                                                                                                        Come and visit us on stand B2 to discover
     Send your suggestions to                       benefit you and your customers.
                                                                                                        how our unique SME focused combination
     marketing@axainsurance.co.uk and our                                                               of insurance, tax and legal services
                                                    We work with 1,700 brokers across their
     experts will be on hand to give you peace                                                          can transform your relationships with your
                                                    2,000+ offices, to help more than 2.4 million
     of mind.                                                                                           customers.
                                                    businesses and customers spread the cost of
                                                    their insurance premiums.

14
Exhibitors BIBA 2019
QBE                                                Polaris UK                                        Zywave
Stand D50                                          Stand F71                                         Stand G33
QBE – Business insurer.                            Polaris is the UK’s General Insurance             Zywave leads the insurance tech industry with
                                                   e-trading body whose aim is to promote            the most expansive portfolio of sales
QBE knows what it takes to meet the                effective e-trading.                              management and client delivery solutions
insurance and risk management needs of                                                               available. Through its deep expertise and
companies - from complex specialty risks to        The Polaris ProductWriter suite and Polaris       unparalleled content offering, Zywave
simpler e-trading solutions. In partnership with   Standards allows the market to deploy             provides partners with solutions that
brokers, we work hard to understand our            e-trading products effectively and through        deliver business efficiency, effectiveness
clients’ businesses to both provide the cover      imarket we help over 2000 brokers to e-trade.     and insights.
they need and find ways of helping them
minimise their exposure to risk. Our risk          Our new Sandbox proposition simulates             More than 5,300 brokerages worldwide -
management and rehabilitation experts focus        todays e-trading environment, enabling            including 1 in 3 top 100 UK brokerages - use
on helping clients improve their risk profiles     industry innovators to test their new e-trading   Zywave solutions to drive sales & marketing,
and on enabling them to benefit from reduced       concepts prior to launch.                         enhance client services, achieve organic
claims frequency and costs. Talk to us at          Whether you are a broker, insurer, insurtech      growth, and improve risk management and
stand D50 to find out more.                        or MGA, visit us at stand F71 to find out how     business support with clients and prospects.
www.QBEeurope.com                                  we can help your e-trading plans.

Acturis                                            On Insurance                                      NIG
Stand F24                                          Stand B67                                         Stand D2
Acturis is the leading, award winning              At On Insurance we understand how                 Whether your focus is complex commercial
Software as a Service provider to the              important it is for you to protect your clients   risks, eTrading or schemes business, we'd like
insurance industry.                                by providing the right package of services.       to hear about your plans for 2019 and
                                                                                                     beyond. So join us for some NIG-style
The Acturis SaaS Platform is an administration,    If you're a broker or dealership, enhance your    hospitality on stand D2. Talk with our Senior
distribution and underwriting platform used by     customer offering and increase your revenue       Executive team, catch up with your local
insurance brokers and underwriters and now         with our competitively-priced, market-leading     contacts and find out more about NIG's
has over 20,000 users across over 450 UK           insurance policies. We offer a large range of     exciting developments.
sites. Acturis supports both personal and          products to suit your company and client
commercial lines and leads the way in              needs.                                            We look forward to seeing you there.
real-time integrations between Brokers,
Insurers and MGAs.                                 So come and visit our team on stand B67. On
                                                   the first day, we’ll have a range of cocktails,
Acturis won the Insurance Times Business           with orange juice and pastries on day two to
Partner of the Year for 2018 award, in             keep you going. We look forward to
addition to several industry Service Provider      welcoming you to stand B67.
of the Year awards and the British Insurance
Technology Award.
The Acturis Group also includes NIS, ICE
Insuretech, Acturis Deutschland.

                                                                                                                                                  15
Exhibitors BIBA 2019
 DAS UK Group                                       Bureau van Dijk                                    AIG
 Stand F39                                          Stand E70                                          Stand D40
 DAS UK Group – Leading the Way.                    When you need to understand the companies          Experiencing a loss can be a devastating
                                                    in your ecosystem, you’ll benefit from a certain   experience. However big or small, AIG’s
 We'll be showcasing DAS Connect, our               approach. With information on around 300           priority is to resolve your claim as quickly as
 quote and buy portal that enables brokers to       million companies we are the resource for          possible, whilst providing you with the
 quote, buy, adjust and renew their DAS             company data.                                      personal and proactive support you need to
 commercial legal expenses products online.                                                            get you or your business back on your feet.
                                                    Our products help you:
 The products, which have been tailored to the                                                         Not only will we help you when a claim
 specific needs of different businesses,            • find companies by their year-end so you
                                                                                                       occurs, but we will also help you mitigate
 provide cover for issues such as employment          can pre-empt policy renewal dates
                                                                                                       potential claims in the first place. Through our
 disputes, property protection, personal injury,    • enrich the data you hold on companies with       global claims data, fraud trend analysis and
 legal defence and tax protection, as well as         our up-to-date financials                        expertise around new exposures, we help to
 access to other legal services and helplines.                                                         reduce and manage your risks more
                                                    • Do third party due-diligence and
 At BIBA we will once again be sharing a              on-boarding to help minimise risk exposure       effectively. Visit us on stand D40 for more
 stand with HSB Engineering Insurance,                                                                 information.
 another member of the Munich Re family, so         • find companies who need to increase their
 come and connect with us...                          cover - see our fixed and current asset
                                                      figures and details of land and buildings,
                                                      year on year.

 Acasta European                                    Insurance Times                                    Vasek Insurance
 Insurance                                          Stand G34                                          Stand C60
 Stand C64
                                                    Brokers, visit Insurance Times on stand G34        Step into the home of specialist property
                                                    to add your voice to the new Five Star             insurance at BIBA, where Vasek Insurance is
 At Acasta, we specialise in scheme
                                                    Ratings, which reveal what brokers really think    inviting you to take a seat in its lounge. From
 underwriting across the UK and Europe. Our
                                                    about their insurer and etrading partners.         non-standard construction to a wide range of
 flexible and innovative approach to underwriting
                                                                                                       unoccupied property scenarios, Vasek has
 allows us to create tailored products. Our         It’s your chance to see what other brokers are     become the go-to insurer for many brokers
 product range includes Warranty, GAP,              saying and to share your views and comment         looking for exceptional cover for their
 Excess Protection, Wedding, Breakdown and          on the service you’ve received.                    customers. The team will be on hand to
 Surety Bonds, all of which can be adapted to
                                                    You’ll also be able to find out more about the     explain how you can benefit from Vasek’s
 suit your needs. As well as these, we also
                                                    new Ratings Reports and microsites, which          market-leading products and services, as well
 offer ATE insurance on both a delegated and
                                                    are available exclusively to Insurance Times       as offering you the chance to find the key to
 bespoke basis. We have an experienced team
                                                    subscribers, take advantage of our special         the door – join in with Vasek’s 21st year for
 of underwriters who are happy to review any
                                                    show subscriptions deal for new subscribers        the opportunity to win fantastic prizes!
 new products and schemes you may have in
 mind. Our team can also help in transferring       and to pick up copies of our special BIBA
 your current scheme across to Acasta.              dailies.

16
Exhibitors BIBA 2019
Giroux                                              Citynet                                           Sedgwick
Stand B76                                           Stand D63                                         Stand C70
Inundated with spreadsheets? Overrun by             Citynet is a wholesale Lloyd's broker and         Find out how our Broker 1 team can help you
manual processes? Struggling with your              leading supplier of specialist products and       deliver an unbeatable service to your clients
data?                                               services to insurance intermediaries throughout   and get ahead of the curve with an update on
                                                    the UK & Ireland. Founded in 2000, Citynet        our digital technology. Get in front with the
It's time to speak with GIROUX.                     trades without restrictions throughout the        latest cyber SME research **EXCLUSIVE**
Analytics isn't just for large insurers.            London market, enabling our team to focus its     results to be released at BIBA 2019 – and
GIROUX's breakthrough Analytics-as-a-Service        energy on sourcing innovative solutions to        make sure you’re first in line for one of our
data platform will help you enhance                 unusual challenges and hard-to-place risks.       cordless charger giveaways.
underwriting profitability and commission,          Whether through our exclusive schemes or          Test your speed on our Neuron Race game –
maximise capacity and improve efficiency            our market-leading services, our objective is     winner takes all – and head to C70 at 4pm
using data insights. It's time to future-proof      to build a sustainable business that promotes     on Wednesday to join us for beers and
your business and boost productivity by             long-term growth over short-term profit. It is    bubbles at our drinks reception.
shifting valuable resources away from data          our excellent service, integrity and specialist
processing and towards data analysis.               knowledge that underpins our culture &            Sedgwick – the leading edge @BIBA 2019.
                                                    stands testament to how we handle your            Experience it first-hand.
Visit GIROUX at stand B76, where our
experts will guide you through how our              business.
powerful data platform works - and show you
what it can achieve for you and your business.
www.giroux.co.uk

Quotall                                             Altruisk                                          Managing General Agents’
Stand D78                                           Stand E1                                          Association
                                                                                                      Stand D81
Quotall's cloud-based, full-cycle, comparative      Altruisk is a specialist consultancy and
e-trading insurance software platform enables       training provider focusing on the management
                                                                                                      The Managing General Agents’ Association
Insurance Brokers, MGA’s and Insurers to            and control of insurable risk:
                                                                                                      (MGAA) is a UK based, not-for-profit
e-trade any general insurance product               • Property (fire & perils).                       association dedicated to representing MGAs.
through multiple channels anywhere in the           • Business interruption / business continuity     We work to increase understanding of the
world.                                                 planning.                                      role and contribution of MGAs in the overall
Out of the box, our insurance software system       • Casualty (EL / PL / Products, including         insurance market. Our Membership has
delivers full, online quote, buy and self-service      claims defensibility).                         grown to 136, writing in excess of £6 billion
capabilities allied to a fully-functional           • Health & Safety.                                GWP.
insurance back office. Our unique product
                                                    • Motor fleet.                                    We are joined by Members: Castel Speciality,
build facility provides you with complete
                                                    • Accredited training (including IOSH /           Corin Underwriting Ltd, iprism Underwriting
product control and fast build times for real
                                                       NEBOSH / CITB courses).                        Agency Ltd, Platinum Underwriting Ltd, Plus
speed to market with no system downtime.
                                                                                                      Risk, Ptarmigan Underwriting Agency and
                                                    • Tailored e.Learning.                            Sutton Specialist Risks Ltd. Come and speak
The system is modular and fully integrable
with third party software allowing clients to       As former brokers / underwriters we are           to them on stand D81.
tailor our solution to meet their business          focused on using Risk Management to help:
                                                                                                      More information about the MGAA can be
needs.                                              • Brokers win new business / retain & grow
                                                                                                      found at www.mgaa.co.uk
                                                       existing accounts.
                                                    • Insurers deliver profitable insurance
                                                       portfolios.
                                                    Find out more and have a gin & tonic with us
                                                    on     stand    E1,      alternatively  search
                                                    www.altruisk.com

                                                                                                                                                  17
Exhibitors BIBA 2019
 CFC Underwriting                                Stride Insurance Group                              RSA
 Stand B38                                       Stand E71                                           Stand E20

 CFC is a specialist insurance provider and      Specialist Property Owners provider Stride          RSA is committed to making insurance easy.
 pioneer in emerging risk. We offer a broad      Insurance Group, invites you to meet the team
 range of commercial insurance products          on stand E71.                                       We work in partnership with you to provide
 purpose-built for today’s risks, and we’re                                                          added value services that set us, and you,
 obsessed with service. We respond to over       Stride brokers place Property Owners                apart. As one of the world’s longest standing
 90% of broker enquiries in 24 hours or less!    business on our panel of A-rated insurers,          general insurers, we can help you grow and
                                                 which now includes Hiscox, and our MGA              win more business.
 As the BIBA scheme provider for cyber, CFC      Portus Underwriting.
 has one of the largest cyber underwriting and                                                       The challenges facing a UK business have
 claims teams in the world. Our award-winning    We’ve been around since 1973 so we know             become a hot topic in recent news. We
 cyber insurance products are trusted by more    how to keep brokers happy. We’re dedicated          provide peace of mind and help protect your
 than 40,000 businesses worldwide.               to giving first-class service, and with no policy   customers through enhanced and tailored
                                                 fees or agency support commitments you’ll           underwriting, expert risk management and an
 Visit us at BIBA 2019 to meet our               find working with Stride refreshingly different.    award-winning claims service.
 underwriters and learn more about our
 market-leading insurance products for SMEs.     Learn the benefits of an agency and try our         Visit us at stand E20 to meet the team or
                                                 Wheel of Fortune, where every spin is a             discuss our product portfolio.
                                                 winner – we look forward to meeting you at
                                                 BIBA 2019.

 Plum Underwriting                               National Gift Card Europe                           AGB Risk Control Services
 Stand C82                                       Stand G26                                           Stand F70
 Plum Underwriting provides specialist home      Attract. Reward. Retain. Replace - with plastic     Are you a Broker wishing you had an in-house
 insurance products to brokers throughout the    and digital gift cards!                             risk consultancy team but lack the resources
 UK and Republic of Ireland.                                                                         to provide one?
                                                 We hope to see you at BIBA 2019 to tell you
 Voted the UK’s No 1 MGA in the Insurance        how gift cards from brands including Amazon,        AGB provides solutions on a flexible cost
 Times MGA Survey 2018, we have a proven         iTunes, M&S, Next, River Island, Gap,               basis for risks on property and casualty & has
 track record for exceptional service,           TK Maxx, Homesense, National Trust and Zizzi        an experienced team who can provide you
 underwriting expertise and the ability to say   will help you connect, engage and get               Risk Consultancy services and Health &
 ‘yes’ where others say ‘no’.                    commercial results within your acquisition,         Safety support direct to your customer across
                                                 retention, rewards and loyalty programmes,          the UK and Ireland.
 We’d be delighted to meet you at BIBA 2019      not to mention insurance replacement.
 so we can talk to you about our refreshing                                                          AGB has a reputation for providing quality
 underwriting approach to complex or difficult   We are gift card experts and we will work with      surveys and risk consultancy services to
 home insurance risks.                           you to understand your needs and goals,             Brokers, Insurers and MGA’s since 2001.
                                                 putting together a gift card programme that
 Whether you’re an existing partner or would     delivers results.                                   Come and have a chat with us at stand F70.
 like to discuss becoming one, please come
 and say hello to our teams at stand C82.        Discover more at www.ngc-group.co.uk and
                                                 stand G26!

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Exhibitors BIBA 2019
Camberford Underwriting                           LMI Group                                          Renovation Plan
Stand C82                                         Stand G59                                          Stand F81
Camberford Underwriting provide innovative        Technical advisers and the team that brought       Are your clients planning to undertake
specialist insurance products with value          you BICalculator.com LMI Group are pleased         construction, renovation, conversion work to
pricing and exceptional service.                  to launch PolicyComparison.com at this             their property? Then Renovation Plan is the
                                                  years’ BIBA conference.                            specialist insurance scheme for you! Whether
Operating on a trade focus basis, we provide                                                         the project is large, small, residential or
a wide range of commercial insurances             PolicyComparison.com boasts real time              commercial properties we have three levels
including Security, Contractors, Leisure and      comparisons across a vast number of classes        of cover to choose from which can be tailored
Care sector risks. Aligned with our               including; Combined and Package, Cyber,            to suit your client’s needs.
underwriters’ in-depth knowledge and              Liability, Home and Motor among others.
expertise in each insurance sector, is a strong   With well over 1000 current and detailed           Why Specialist Insurance?
commitment to a personal service to and           comparisons on the site it has never been
through our retail brokers.                       easier for you to shift the discussion with your   • Restrictions may apply on a standard
                                                  clients from price to advice and coverage,           property insurance policy e.g. ‘Unoccupancy
Whether you’re an existing partner or would       protect yourself from potential E&O claims by        Clause’ or ‘Contractors Exclusion’
like to discuss becoming one, please come         identifying derogation’s in cover.
and say hello to our team at stand C82.                                                              • Standard property policies do not include
                                                                                                       cover for the new fixtures, fittings and new
                                                                                                       work - ‘Contract Works’
                                                                                                     • Optional extra covers are available such as
                                                                                                       Employers Liability, Hired in Plant.

Chaucer                                           Allied World                                       Ecclesiastical and Ansvar
Stand E38                                         Stand E80                                          Stand C40
Leading specialty insurer Chaucer is              Allied World Assurance Company Holdings,           Join our team of experts and find out more
delighted to be exhibiting at BIBA again, and     GmbH, through its subsidiaries, is a global        about our specialist insurance for Art &
we look forward to welcoming new friends          provider of insurance and reinsurance              Private Client, Charity, Education, Faith,
and old to our stand E38.                         solutions. We operate under the brand Allied       Heritage, Real Estate and Schemes.
                                                  World and have supported clients, cedents
We provide smart, straightforward risk            and trading partners with thoughtful service       Enter to win a donation of £2,000 in our
solutions for UK brokers and MGAs through         and meaningful coverages since 2001.               charity prize draw.
our insurance company in Dublin, or through
Lloyd’s.                                          We are a subsidiary of Fairfax Financial           We are a commercial business with a
                                                  Holdings Limited, and we benefit from a            charitable purpose, making a difference in
We offer a comprehensive range of marine          worldwide network of affiliated entities that      lives of people across the UK. That’s why we
and property specialty products, including        allow us to think and respond in                   do our prize draw a little differently too! Enter
Lonham, our Cargo and Freight Liability           non-traditional ways. Our capital base is          for a chance to win a donation of £2,000 to
specialists in Ipswich.                           strong, our solutions anticipate rather than       the charity of your brokerage’s choice.
If you would like to arrange a meeting, please    react to changing trends, and our teams are
contact fiona.merton@chaucerplc.com. We           focused      on     establishing    long-term
look forward to seeing you at BIBA.               relationships that are mutually beneficial.

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