Tranz Metro keeping impressive time
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THE STAFF NEWSLETTER Issue 243 | 22 May 2014 INSIDE Tranz Metro keeping impressive time Tranz Metro’s overall on-time performance is within 30 minutes of the quake and the entire tracking at 94% for the year to date. network was cleared for operation by Saturday Making the best of it morning. Trains were running within 30 minutes TranzAlpine going from strength to “That’s an extremely impressive result and strength, p4 of clearance. means we’re well on track to match last year’s 94%. As we’re already 45 weeks into the “These rapid recoveries were a reflection of the financial year we might even beat it by a nose high standard of professionalism achieved by this time,” says Tranz Metro Manager, Scott Tranz Metro and KiwiRail’s Track and Structures Brooks. teams. It is also due to these high standards of Cancellations were also tracking at 0.9% —just service that our on-time performance continues 0.1% off last year’s final tally of 0.8%. to track so well,” says Scott. “These are remarkable results when it is When the leading causes of delays are remembered that both this year and last we compared with the previous end-of-year results were hit by some of the worst storms in decades the year-to-date results are impressively similar. as well as a significant earthquake,” says Scott. This year just 1% of trains have been cancelled and 4% delayed as a result of weather and Between June and July last year the Wellington earthquakes. Last year the figures were 2% and region was hit by a series of severe storms. 5%. In each year, speed restrictions accounted On all occasions, Track and Structure teams for zero cancellations and just 9% of delays. worked 24 hours around the clock and had the network back up and running in record time. Overall time keeping in and out of Wellington Get focussed On Friday 16 August, the region was hit by two Station is tracking at 94% — exactly the same Staff survey starts soon, p5 as last year’s end-of-year result. By line, the earthquakes registering 7 and 9 on the Modified results are 95% for Hutt, 94% for Johnsonville, Mercalli (MM) scale. Any earthquake greater 95% for Kapiti and 74% for the Wairarapa line than MM 7, requires services to be suspended which still faces challenges. while track inspections are completed. Track and Structures Teams were out on the track Continued Page 4. Clean up gathers momentum Check out the latest progress, pp6- 8 Tranz Metro's on-time performance is tracking at 94%
One group, one business, one family – fathers and sons and even Our role as leaders is to improve our grandfathers – that I realised, more business every day. I want all employees powerfully than quite ever before, how to see themselves as working for the unique our business is. We are a rarity KiwiRail brand and being committed to Peter Reidy, Chief Executive – we are an inter-generational business turning the business around. I want you in an era of impermanence and change. all to be proud to wear the KiwiRail logo and be part of a winning organisation. I recently got to travel on the TranzAlpine The evening was also an experience and during my trip I took the opportunity that brought back a flood of memories of We are New Zealand and we are growing to spend a couple of hours in the driver’s my own railway family. My grandfather New Zealand but we can only do that as cab with Locomotive Engineer, Kyle joined New Zealand Railways as a one group, one business, one family. Swainson. porter at Waiuku in 1902. After returning To do that we have to break down the from WW1, he re-joined Railways as a silos and start seeing ourselves as truly Kyle enjoys his work and the synergy guard and for many years, starting at one business and not just one part of a between man and machine was evident. 3 o’clock each morning, did the Herald larger group. To achieve this we need to He was a man at ease in his role and run from Auckland to Hamilton and have a sense of urgency. We need to be proud of what he did. The reasons were back. The connection did not stop there. ready to make some tough decisions. not hard to discern. My great uncle had been a railways We’ll have to collaborate. We’ll have Kyle told me he came from a railways to demonstrate leadership and build a supervisor and worked on the Raurimu family. His father had been an LE and winning team throughout New Zealand. spiral for five years. other family members had also worked It’s about working together as one for railways. He’d never had any doubt My father always said ours was a railway business to deliver the outcomes our in his mind that he’d be an LE because family. As a child I was enchanted and stakeholders expect and we aspire to. rail was just part of the family. amazed by the stories about how hard his father had to work. The 20s and 30s We have unique strengths as a business These family connections are important and a huge amount of pride in what we were not easy times for anyone and the to Kyle. He mentioned that the Lynwood do. On that wintry evening at Lynwood, railways was no exception. They worked Railways Social Club was holding that sense of pride filled the room and hard to deliver to their customers every its AGM on Saturday and invited me animated a hundred conversations. The day in the most difficult of times. They along. At the Social Club, I got to meet men and women there saw the business were, my father said, always proud to be Kyle’s father and a lot of other current as just one big family – and that’s just a railways family. and retired LEs. The buzz of the place the way my grandfather would have was railways and talk of lifetimes spent That sense of family – of being a part seen it. working in an industry with which many of the KiwiRail family that now stretches It’s now our task to build that pride and still had family connections. back 150 years – gives our business sense of family throughout the business enormous strength. Our business is Families that were proud of these and deliver for future generations linked across generations and those connections and proud of where they what, through hard work and unfailing precious connections can help drive worked. In these times, where labour commitment, past generations have it forward. We are heirs to a proud mobility largely defines business, this is delivered to us. heritage. We are stewards of assets and highly unusual. It was while talking with heritage that we must improve for future Peter Reidy these railway folk, active and retired, generations. Chief Executive KiwiRail Staff Newsletter 2
On-time Performance 12 May - 18 May 2014 PREMIER FREIGHT On-time / early Late, within 15 mins Late Service Origin Destination Mon Tue Wed Thur Fri Sat Sun 210 WGTN AUCK 18 75 0 42 -28 NA NA 211 AUCK WGTN 30 24 -29 1 -50 NA NA 215 AUCK PNTH 30 94 9 -2 0 NA NA 216 PNTH AUCK -22 140 -26 51 44 NA NA 217 AUCK WGTN -25 10 -76 -66 -85 NA NA 218 WGTN AUCK NA NA 16 -52 -73 NA NA 219 AUCK WGTN NA 38 9 13 -1 -55 NA 712 CHCH PICTN -96 -88 -107 -87 -33 NA NA 717 PICTN CHCH NA -50 -18 -72 -50 -35 NA 718 CHCH PICTN -50 -10 -12 -42 -45 NA NA 719 PICTN CHCH NA -15 -1 11 27 -25 NA 915 CHCH DNDN 18 -10 14 2 -26 NA NA 919 CHCH INGIL -20 -49 -29 -33 -47 NA NA • Premier trains on time arrival performance decreased to 87% from 96% over the same week, 2013 vs. 2014 • The majority of delays were caused by loco failures. On-time / early Late, within 15 mins Late Service Origin Destination Mon Tue Wed Thur Fri Sat Sun 200 WGTN AUCK NA 3 NA NA -5 NA 23 201 AUCK WGTN 112 NA NA 33 NA 15 NA 803 CHCH GMTH 15 0 35 0 0 -13 -7 804 GMTH CHCH 20 0 45 0 47 0 0 The Coastal Pacific is not running over the winter period. 700 CHCH PTN NA NA NA NA NA NA NA 701 PTN CHCH NA NA NA NA NA NA NA > 95% On-time < 95% Not achieved *W e determine a train to be on time if it is within 5 minutes of timetable All Tranz Metro Services Mon Tue Wed Thur Fri Sat Sun Arrival and departure from Wellington Station 95% 93% 92% 85% 96% 96% 96% within 5 minutes of timetable > 93% On-time < 93% Not achieved Ship Origin – Destination Mon Tue Wed Thur Fri Sat Sun Arahura WGTN – PICTN 100% 100% 83% 67% 17% 83% 100% Kaitaki WGTN – PICTN 75% 75% 50% 50% 75% 100% NA Stena Alegra WGTN – PICTN NA NA 100% 100% 100% 100% 100% KiwiRail Staff Newsletter 3
Tranz Metro keeping impressive time Continued from Page 1. results were 96% for the Hutt, 93% for closely for both years confirms that we Johnsonville, 95% for Kapiti and 80% for have sound systems in place and are For key morning arrivals into Wellington Wairarapa. The average for key morning providing passengers with an increasingly Station, the average on-time performance arrivals was lower at 84%. The top on time consistent and reliable service. The Tranz is running at 86%. The top performer is performer was service 6209 on the Kapiti Metro and Wellington Metro Maintenance currently service 2615 on the Hutt line with Depot teams are doing a great job and a year-to-date average of 96%. line which came in with an end-of-year this is clearly evident in the year-to- average of 94%. This compares favourably with the end- date results,” says Deb Hume, General of-year results for 2012/13. By line, the “The fact that the results are tracking so Manager, Passenger. Visiting the South Island? Take the TranzAlpine TranzAlpine continues to go from strength tourists choosing to include the service in class service and experience for both to strength carrying more passengers their holiday itineraries. international visitors and local people who across the Southern Alps and to the want to take a break and get away from it “The local economy in Canterbury is adventure hotspots of Canterbury and all. continuing to get back on its feet after the West Coast and KiwiRail staff are the earthquakes and the tourism industry, Deb says that KiwiRail staff who are visiting encouraged to get on-board. including iconic services such as the the South Island anytime this year are “Last summer was a bumper season for TranzAlpine, plays a key part in sustaining encouraged to use their travel privilege KiwiRail Scenic and there has been an and supporting the revival of the region. card. upswing in patronage numbers across all three of our Scenic services. This “Passengers on the TranzAlpine get to “TranzAlpine is a perfect day return trip reflects our efforts in promoting the Scenic see all of the spectacular scenery that the from Christchurch anytime of the year as services as an experiential tourism product central South Island has to offer. They can it offers a great way to get to the club ski and a great way to travel throughout see everything from the Canterbury Plains fields at Arthurs Pass, jet boating on the New Zealand,” says General Manager, to alpine rivers, mountains and gorges, rivers, and experience the West Coast. Passenger, Deb Hume. through to the rain forests of the West “One of the best ways to promote our Coast while enjoying a safe, relaxing, and For the financial year-to-date, TranzAlpine company and tell friends and family fun journey,” says Deb. has carried over 9% more passengers and about what we have to offer is to have has revenue that is 16 % higher on the Our task is to continue to deliver these experienced it all first-hand. So if you are same period for the previous year, showing outstanding results, especially heading heading south this winter then make sure a lift in both domestic and international into winter, by continuing to deliver a first- you get on-board the TranzAlpine.” TranzAlpine in snow June 2013 - Lake Sarah Photo credit: McManus KiwiRail Staff Newsletter 4
This year’s staff survey begins next Friday, will contribute to continued improvement This means you are free to express your 30 May. Please take this opportunity to in our business performance. views openly and honestly so we get a let us know how you think we are going. reliable and useful picture. If you are currently unsure whether you We need you to share your ideas with us will participate, let me offer this. Whether Last year we achieved a response rate about how we can build KiwiRail into a your views are positive or negative, they of 74%. This was slightly down from the strong, integrated business that is One are important to us. previous year, so I’m hopeful that we will Group – One Team. lift the rate back up this year. For Kiwirail to be a great place to work, we For us to improve as an organisation, we need to know how everyone feels. Remember, it’s about how you feel in need your input. So please, participate in your team and how your team works the survey. The higher the response rate, the easier within the wider team that adds up to a I stated a few weeks ago when it will be to highlight the issues that are world-class engaged business. announcing the upcoming survey, that we important to our team, and from this we can accurately identify what needs to be Please take the opportunity to provide are doing some great things in KiwiRail your views through the survey. and that there is also much more to do. given priority. I look forward to all of your input. It is vital that we have your feedback so we Confidentiality is assured as all responses can provide clear direction for the whole are processed by an external company Peter Reidy team around what needs to be done. This and cannot be traced back to individuals. Chief Executive Hidden treasures support City Mission It’s amazing what potential treasures On Monday 19 May, Aroha presented So well done everyone and a big thanks can be hidden away in closets and Wellington City Mission’s Fundraising from Wellington City Mission. cupboards — $810 worth in the case of the Manager, Robert Ross, an envelope Tranz Metro is also planning to donate $100 Communications Team storeroom. containing KiwiRail’s donation. He said the City Mission was very thankful to receive to the Wellington City Mission in return for The Communications Team was running our donation and that they will use it well. some items received at the garage sale. out of storage space so they decided to hold a garage sale. Rather than throwing the unwanted items away, we knew that staff may be interested in keeping hold of some things, and since our first clearance garage sale went so well a few years ago, we thought we would have another. Hidden amongst the cartons and usual office clutter was a trove of railways memorabilia, photos and material with old branding that is no longer used. Everything was up for offer on Thursday 8 May. “Staff were advised that all monies raised would be donated to the Wellington City Mission so it was lovely to see some staff paying a bit more than expected,” said Aroha Tanirau, Senior Communities Advisor. “All of the items were snapped up in no time at all and after we cleaned up we Aroha Tanirau, Senior Communities Advisor, handing our donation to Robert Ross, Wellington City Mission’s Fundraising Manager. realised we had raised $810.” 5 KiwiRail Staff Newsletter
Clean up gathers momentum Things are looking a lot sharper around Safety is the first priority but it’s all about keep us posted and keep the great photos KiwiRail with major clean ups now complete pride in our brand, pride in our workplace coming too. at Infrastructure and Engineering’s depots and pride in ourselves. in the Northern and Central Regions and At Express we’re keen to report on the Keep up the good work — keep it tidy and Tauranga. progress made so when you do good work, keep it safe. Infrastructure and Engineering – Tauranga Depot Before... After... KiwiRail Staff Newsletter 6
Re-opened station welcomes classic railcar Eketahuna, in north Wairarapa, was the railcars which have served, in particular, Waikanae, and a keen bunch of volunteers classic rural station. It served a large the Wairarapa line, but others as well. refurbished it in quick time. hinterland, looking after passengers for This has been a major challenge, but There were speeches from Don Selby, the most of its life, and handling the traditional there is now one of the early three axle energetic president of the Society, from a three freight staples of such a rural station: cars which served the district until 1955 representative of the Rail Heritage Trust livestock, wool, and fertiliser. It was busy being restored, a Drewry twinset in the who over the years had cause to use enough to have a Stationmaster until the early stages of restoration, and a Standard Eketahuna’s new station on its original site, 1980s, and with signalling duties added railcar RM 31, Tokomaru which has been as well as the old station, and a Tararua there were other operating staff as well. completely restored and has a licence from District Councillor. The ribbon was cut KiwiRail to operate on the main line. But, along with other similar stations all by Mr and Mrs Anderson, now well into over the network, the diminishing role of On Saturday 10 May, Tokomaru appeared their 80s, who had lived all their lives in regulated competition from the 1960s and at Eketahuna to find some 200 people Eketahuna. Short rides on the railcar to its disappearance in the 1980s signalled gathered to celebrate the opening of a and from Mauriceville and Hukanui were the end of the rural railway station, and “new” Eketahuna station. This building was sold out, a local food stall did a good trade, Eketahuna closed to all traffic in 1986. the former Waikanae station which had especially with billy tea, the rain held off, The original station had been removed in become redundant with the electrification of and everyone had a good time. A true the 1970s, and the crossing loop and quite the railway to Waikanae, now with a brand heartland event. extensive yard track, plus the goods shed new station. The former station was stored, None of this could have happened without and stockyards, had all gone by 1987. All and provided the answer to the Society’s the leadership of the Railcar Society, the that was left was the station platform edge, plans to operate occasional excursions on many member volunteers, a number of and the loading bank, concealed by scrub. the North Wairarapa line, with Eketahuna significant donors, the strong support from as a focus. Greater Wellington Regional Enter the Pahiatua Railcar Society, the Eketahuna tradespeople and others, Council donated the building, the Society founded in 1992, and committed to saving and the cooperation of KiwiRail. relocated it from the storage yard in and restoring a selection of the various Express Roving Reporter All aboard RM 31, Tokomaru Don Selby,President of the Pahiatua Railcar Society, speaking at the station Tokomaru ready to depart. opening. 9 KiwiRail Staff Newsletter
Jason Davis shooting for the top By Ben Caldwell “For the longer shooting distances I can’t always get over to the range in the Locomotive Engineer Jason Davis has Wairarapa, so I will go to the range near emerged victorious from the New Zealand me and I’ll shoot at smaller targets from a shorter distance. I train twice a week Service Rifle Shooting Championships leading up to a competition if I can, so it’s held in January, winning the New Zealand great to see the training has paid off,” says Cavalryman’s Belt. Jason. As well as service rifles, Jason also does The two-day competition was held at pistol shooting. He has had a keen interest shooting ranges in the Wairarapa and in the military and shooting from a young Kaitoke and involves competitors taking age but back problems curtailed any ambition Jason had of joining the military. part in military style target shooting with service rifles. “It’s not a very well-known sport in New Zealand and it’s not Olympic affiliated so Jason has now won the championships you won’t see me competing in Rio in 2016. twice, having first won 14 years ago in But it does take you around the country and the world and I’ve met some interesting 2000. people from service rifle shooting,” says LE Jason Davis bedecked with awards won at the New Jason. “It had been a while so it was nice to win it Zealand Service Rifle Shooting Championships. again for sure. The belt’s a bit heavier than Jason will be part of a ten strong New Zealand team that are heading along to I remember it being,” says Jason. the South African Championships later in the year, where they have been invited to The first day of the competition was held at compete against teams from the armed the Wairarapa range and competitors were forces of countries such as Britain, United required to shoot targets from 300 to 500 States, the Netherlands and Zimbabwe. yards (274 meters – 457 meters). Day two “I’ve been to South Africa three times with was held at Kaitoke and competitors had the New Zealand team before and so far we’re the only civilian team in history that to shoot at targets from 100 meters away. has been invited to compete at the South African Championships. The last time I was Jason also won the Auckland there I finished seventh out of 200 shooters Championships, which were held in March for one competition,” says Jason. over two days at the Clevedon and Waiuku Express congratulates Jason on his ranges. The day at Clevedon required success and we wish him all the best Jason to shoot at targets from a distance for his trip to South Africa with the New The New Zealand Cavalryman’s Belt. of 600 yards. Zealand team. Introducing David Miller David Miller has joined the Communications and during the Canterbury earthquakes Team as Senior Communications Advisor, of September 2010 and February 2011 Passenger. worked with the media team at the For the past three years, David has been emergency response HQ. Senior Media Advisor at IRD where he “KiwiRail Scenic offers a range of unique provided media support to the department travel experiences and Tranz Metro including senior management and provides essential commuter services. I’m ministers. looking forward to finding out more about Originally from Christchurch, he has also the business and helping build these brands worked for the New Zealand Manufacturers further. If you have anything you would and Exporters Association and Environment like to discuss regarding communications, Canterbury (Canterbury Regional Council). please don’t hesitate to contact me on ext. While at Environment Canterbury, he 43383 or come up and see me on level 4,” was seconded to Regional Civil Defence says David. KiwiRail Staff Newsletter 10
Renew your staff Travel Privilege Card and take a break By now you should have received an email To access the discount, make sure you • Fill in the form making sure to: from Payroll reminding you to renew your renew your Travel Privilege card before it 1. supply your home address Priv Card for the year beginning 1 July 2014. expires on 30 June. 2. include the date of birth and relationship of all of your Priv Card Interislander rates are very Priv card low down: dependent children. cheap and provide a great opportunity • KiwiRail staff (and nominated ‘others’) • Email the form to payroll@kiwirail. for all of us to grab a bit of a break and co.nz, or fax it to 04 4983329. experience our own product through the are entitled to year round discounted eyes of a customer. What happens next? travel rates of 75% off our premium General Manager Interislander, Thomas • Applications are processed in the order priced fares on all Interislander and they are received. One application per Davis, says a lot of money has been spent on two of our ships in recent years to make KiwiRail passenger services through employee, please. the passenger accommodation something their staff Travel Privilege card. • New cards will be printed and posted to be proud of. to the home address you’ve supplied • To renew your card, go to the KiwiRail on the form. “So even if you’re part of the onboard crew why not use your Priv Card and take Intranet Useful Links site, click on • Keep using your current card until yourself and your family on a quick, low- 30thJune 2014, then cut it up and use Payroll, then Forms and download cost Winter Break, and remind yourself the new one. what a great service Interislander provides,” the ‘Application for KiwiRail Travel Any questions? Contact Pam Heath at Thomas says. Privileges Identification’ form. payroll@kiwirail.co.nz or xt 44618. KiwiRail Scenic's TranzAlpine crossing Staircase Viaduct Kaitaki's Local Heroes Bar and Cafe 11 KiwiRail Staff Newsletter
CAPABILITY AND CULTURE NEWS 2014 STAFF SURVEY – STARTS NEXT WEEK It’s nearly here. The 2014 survey will open on Friday 30th May 2014 and close on Friday 20th June 2014. Hopefully, you have seen the posters and the articles in Express over the last few weeks. Many people will also have seen information made available through the individual business units. Thanks to your HR Teams and others who have been very busy over the last month or so making sure everyone who is eligible to participate in the survey, gets the opportunity to do so. This work won’t stop for these folks until the results have been made available to all the teams. If you have any issues or questions, please contact your HR Advisors or contact us directly. FLM4 2014 – GROUP 2 All draft project plans have been sent out to the relevant Exec members for sign off. Once we have these back, they will be forwarded to the training team from Vertical Horizonz. If you have not responded to Michelle Burton about travel bookings for the Waiouru workshop on 3 – 6 June, please do so urgently. Forms, Instructions and other info can be found by going to http://info.trl/odt/index.php?page=2014-flm4 TOOLS OF THE TRADE – DATES FOR 2014 A total of 70 people from across the different Business Units, have attended Tools of the Trade workshops so far in 2014. It is fantastic to see these workshops supported as a key part of our leadership development. Two additional workshops have been requested for Palmerston North in July. There are only two places still available for each workshop. If you would like to attend either of these workshops, please let us know as soon as possible. June 18-20 Wellington (Full) August 13-15 Auckland July 16-18 Christchurch (Cancelled) September 17-19 Wellington July 8-19 Palmerston North (2 places) October 15-17 Christchurch July 15-17 Palmerston North (2 places) November 12-14 Wellington For more information please contact Michelle Burton on Ext 43374, Outside line 04 498 3374, Mobile 027 7065751 or email michelle.burton@kiwirail.co.nz or visit us on the Intranet. http://intranet/pages/safetyandpeople.aspx KiwiRail Staff Newsletter 12
Grand Anniversaries Congratulations to all staff celebrating an anniversary in May Sione Posesione Track Worker I&E Westfield 3 May 2014 10 Towai Manuel Track Ganger I&E Palmerston 3 May 2014 10 Willis Tukerangi Track Maintainer I&E Westfield 3 May 2014 10 Inoke Kalauta Signals Maintainer I&E Westfield 3 May 2014 10 Te Huia Rameka Senior Track Machine Operator I&E Palmerston 3 May 2014 10 Mel Hunia Track Worker I&E Westfield 3 May 2014 10 Kevin Anderson Locomotive Engineer Freight Wellington 10 May 10 Rebecca Hauck Rail Operator Freight Dunedin 10 May 10 Frank Trinidad Locomotive Engineer Passenger Upper Hutt 10 May 10 Leighton Hunt Locomotive Engineer Freight Whareroa 12 May 10 Mike Cunningham Rail Operator Freight Middleton 16 May 10 Paul Wolland Rail Operator Freight Dunedin 16 May 10 Jack Stewart Rail Operator Freight Greymouth 17 May 10 Stephen Pawson Track Maintainer I&E Palmerston 17 May 10 Darren Fisk Senior Track Maintainer I&E Palmerston 18 May 10 Garrett Mechanical Engineer Freight Hutt Workshops 24 May 10 Adrian Hopwood Leading Hand Signals I&E Timaru 24 May 10 Tavita Otto Mechanical Engineer Freight Westfield 25 May 10 Andrew Parke Inventory Controller Freight Linwood 31 May 10 John Burns Team Leader Locomotive Freight Wellington 31 May 10 Bryce Trewoon On Board Services Supervisor Interislander Featherston 18 May 20 Dennis Taffard Mechanical Engineer Freight Whangarei 23 May 20 Henare Te Customer Service Interislander Picton 30 May 20 Philip Bosworth Team Leader Freight Hutt Workshops 9 May 2014 20 Lorraine Tamanui Administration Support I&E WRS 21 May 30 Robin Simmons Team Lead Loco Engineer Freight Palmerston 1 May 2014 40 Bruce McKinlay Network Co-ordinator I&E WRS 1 May 2014 40 Micky Duncan Rail Operator Freight Westport 6 May 2014 40 Ross Gledhill Ferry Terminal Operator Interislander Picton 13 May 40 Wayne Stewart Area Manager I&E Hamilton 15 May 40 Lifa Tamahaga Train Examiner Maintainance Freight Westfield 22 May 40 Mike Taylor Track Ganger I&E Mina 23 May 40 13 KiwiRail Staff Newsletter
Vacancies KiwiRail has over 4,000 staff employed in various roles throughout New Zealand. Full position descriptions of all roles are available online. To apply for these vacancies please submit your CV and covering letter to http://careers.kiwirail.co.nz/home If you would like to get in touch and find out more details about a role, please contact Jessica on 09 363 7353 or Kath on 04 474 2336 at the KiwiRail Recruitment Centre, or email us at careers@kiwirail.co.nz. Corporate TECHNICAL ENGINEER – VOICE AND INCIDENT MANAGER – ICT SERVICE DATA DELIVERY Ref 2515 - Closes 1 June 2014 Ref 2486 - Closes 27 May 2014 Our Service Delivery Team provides a wide range of IT Our Information and Communications Technology (ICT) group infrastructure/applications and support services as a shared now have a vacancy within the Voice and Data team for a service to the KiwiRail Group. As the Incident Manager, you will be responsible for providing leadership and direction to the Technical Engineer - Voice and Data KiwiRail ICT Service Desk and ensure the success of the overall In this role, you will be responsible for supporting the day to ICT Incident Management process. day operations within the Voice and Data Team. This includes This is a busy and challenging environment where you will play assisting in project work, break/fix, changes and maintenance a critical role. tasks associated with the Data network and Voice application. Key Accountabilities: Key to your success will be: • Fostering a close working relationship with the other departments within ICT and engage. • Proven experience in Cisco networking • Managing relationships with key stakeholders within the • Strong routing and switching Expertise in WAN and Telco various business units • Capturing and understanding the businesses infrastructure • Exceptional troubleshooting skills requirements and providing regular reporting on such • Experience in Firewall technology requirements. • An education with CCNP, CCIE, CCNA Voice • On-site escalation and support to ICT • Monitoring, reporting and process improvement It will be advantageous to have familiarity with Cisco security You will have a strong background in IT with a proven track solution, Cisco IPT & IPCC Express (VoIP), and VMWare record of managing a service desk or service delivery function experience. Technical Design for Voice / Data platforms and within an ITIL-grounded, enterprise level organisation. You will services (incl. Technical Specs etc) would also be preferable. have developed strong people leadership skills, and have a proven ability to get the best out of your team. Strong interpersonal skills are a must. You will need to have You be an analytical thinker with strong problem solving skills. the ability to quickly build constructive relationships across the You will be customer focused and your excellent communication business. skills will allow you to work across a diverse range of people. KiwiRail Staff Newsletter 14
Freight CONTAINER TERMINAL OPERATOR – Key to your success will be: • A genuine interest in Supply Chain CHRISTCHURCH • Working experience using SAP or similar ERP system Ref 1964 - Closes 26 May 2014 • Advanced skills in the MS Office Suite, particularly Excel This is a driving role that will have you loading and unloading • An analytical mind wagons and trucks and include Reefer duties as well. You • Excellent communication skills will operate in and around heavy machinery in our terminal • Experience working within supply logistics, warehousing, or environment as a Forkhoist Operator. All ground based roles are an IT environment learnt pre-driving. • Experience in master data management is advantageous Your background will include solid driving experience and Strong interpersonal skills are a must. You will need to have reasonable hours operating a Forkhoist with an emphasis on the ability to quickly build constructive relationships across the following procedures and being able to work in safe manner at business. You will be joining a small and supportive team. all times. It is essential for this role that you hold a Full Clean NZ Drivers Licence (Class 1) and a Class 2 (Heavy Traffic) CONTAINER TERMINAL OPERATOR – with your F endorsement. A Dangerous Good Certificate/OSH would also be preferred. Other key skills you will need are good TIMARU communication, ability to understand and follow procedures and Ref 2451 - Closes 1 June 2014 the ability to work well with others. We have a vacancy for a Container Terminal Operator. This is This role will require weekend and rotational hours with penal a driving role that will have you loading and unloading wagons rates applicable for set times. and trucks and include Reefer duties as well. You will operate in and around heavy machinery in our terminal environment as a MASTER DATA MANAGEMENT ANALYST – Forkhoist Operator. KIWIRAIL FREIGHT INVENTORY Your background will include solid driving experience and Ref 2499 - Closes 27 May 2014 reasonable hours operating a Forkhoist with an emphasis on We have an opportunity for a Master Data Management Analyst following procedures and being able to work in safe manner at to join our Freight-Business Delivery Inventory team, based in all times. It is essential for this role that you hold a Full Clean Lower Hutt. NZ Drivers Licence (Class 1) and a Class 2 (Heavy Traffic) KiwiRail is the backbone of New Zealand’s integrated transport with your F endorsement. A Dangerous Good Certificate/OSH network. We employ more than 4,000 people throughout New would also be preferred. Other key skills you will need are good Zealand operating Rail and Ferry services. communication, ability to understand and follow procedures and Your key responsibilities in this role will be to provide accurate the ability to work well with others. inventory and purchasing data, in addition to reporting, planning, Kiwirail is a great place to work. We offer access to discounted administration and coordinating activities with various KiwiRail travel, insurance and other benefits to their staff along with Business units. You will work to meet the needs of internal training and study assistance programmes. This role will require customers and support the company operations and service weekend and rotational hours with penal rates applicable for set objectives of KiwiRail Freight Inventory. times. 15 KiwiRail Staff Newsletter
LINEHAUL LOGISTICS COORDINATOR meet deadlines. (STOW PLAN), AUCKLAND Your lateral thinking and problem solving abilities will be complemented by the proactive approach you take to this role Ref 2404 - Closes 29 May 2014 and your ability to manage many things on the go at once. You You will be primarily responsible for co-ordinating the allocation will be computer literate and a fast learner. of customer freight (tonnage) on the correct KiwiRail freight In addition, you will be a team player, and will not hesitate to services at the correct service times. In addition you will liaise assist members of your team with their day-to-day tasks. You will closely with internal customers, seeking and providing operational have excellent communication and telephony skills and adapt to information to field staff in a timely, effective and professional change with ease. manner. You will possess an ability to assess the customer’s needs and Additional to this, you will be responsible for monitoring mainline plan ahead, taking into consideration all operational constraints. freight trains running within the system, auditing system You will have highly developed attention to detail and a passion information, and reporting any change in train make up within the for continuous process improvement. relevant system. You must be able to establish working relationships with a In order to succeed in this role you will build and maintain strong diverse range of people and a professional approach is expected customer and staff relationships, develop an understanding of at all times. company processes, set priorities, work well under pressure and Please note this is a 24/7 full rostered shift. Infrastructure & Engineering LEADING HAND TRACK MAINTAINER – Being in sole charge, this role needs someone to take ownership of the stores, the stock and supply. Heavy lifting and some BLENHEIM outside work will also be part of the duties. In addition, you will Ref 2526 - Closes 30 May 2014 be responsible for ensuring that the stock is stored accurately, • Welding qualification - a huge advantage! that returned items are controlled and managed, as well as • Some travel required. completing purchasing. Ensuring that stock is readily available • Essential qualifications: ITD and Level C successful and accounted for is critical, as is managing costs and maintaining completed high standards of Health and Safety at all times. Experience Working as part of the team, the Leading Structures Maintainer is in SAP or inventory packages will be a huge advantage. Thank responsible for leading and supervising a work group to ensure you to those already applied, you will not need to re submit your the efficient operation, to achieve structures maintenance, repair application. and renewal work both planned and unplanned, in a timely and cost effective manner. Ensure work is carried out in a way which complies with all KIWIRAIL quality, safety and engineering FIELD ENGINEER – GREYMOUTH standards Ref 2443 - Closes 6 June 2014 Your welding qualification and experience will guarantee our Based in Greymouth this role involves the provision of technical, interest. field and administrative support to the Area Manager in relation to the maintenance, asset renewal major incidents and capital INVENTORY SUPERVISOR – DUNEDIN works. A full description is on line, however tertiary education in the engineering discipline is essential and some years’ (Re advertised) experience in a similar role is required. Travel may be part of the Ref 2427a- Closes 6 June 2014 role and therefore flexibility of working locations within the area Dunedin based however some travel may be required is part of the responsibilities. KiwiRail Staff Newsletter 16
SENIOR TRACK MAINTAINER – SIGNAL BOX CONTROLLER – GREYMOUTH WELLINGTON Ref 2497 - Closes 30 May 2014 Ref 2446 - Close 30 May 2014 Signal Box Controllers provide for the safe and expedient • Limited travel involvement movement of trains and other rail vehicles running on the • Monday – Friday with some weekend work if necessary network through the application of rules and procedures, and decision making, while providing for the safety of maintenance As a member of a KiwiRail maintenance team, you would be work groups on the rail corridor. required to work efficiently in a team environment to carry Responsibilities include liaising with Train Control about maintenance, repairs, or renewals of the infrastructure asset. movements on the corridor through the Signal Box territory; Under the supervision and direction of the Track Ganger the ensuring local movements are consistent with the overall network plan, and recording/reporting service and safety information team is responsible for carrying out maintenance in a timely and including timekeeping and incidents to Train Control. cost effective manner through the application of appropriate work The role requires the learning of operations for the different methods Signal Boxes throughout the region. Full PD online Ideally you will have track qualifications; however a Class 1 licence is essential. This is physically demanding and experience SIGNALS LINE MECHANIC – in shift work is a big advantage CHRISTCHURCH Ref 2482 - Closes 30 May 2014 INVENTORY SUPERVISOR – GREYMOUTH Responsible for the day to day operations of all Signalling Line systems and the equipment, you will be working within a team (Re advertised) of dedicated maintainers with responsibility of installations, Ref 2458 - Closes 06 June 2014 restorations and repairs of line components. This would include poles, isolators, insulators and overhead wiring and associated Greymouth based however some travel may be required underground cabling. Past experience in electrical work or a qualification in this field would be a huge advantage. Being in sole charge, this role needs someone to take ownership of the stores, the stock and supply. Heavy lifting and some outside work will also be part of the duties. In addition, you will TRACK MAINTAINER – CHRISTCHURCH be responsible for ensuring that the stock is stored accurately, Ref 2487a - Closes 6 June 2014 that returned items are controlled and managed, as well as As a member of a KiwiRail maintenance team, you would be completing purchasing. Ensuring that stock is readily available required to work efficiently in a team environment to carry and accounted for is critical, as is managing costs and maintaining maintenance, repairs, or renewals of the infrastructure asset. high standards of Health and Safety at all times. Experience Under the supervision and direction of the Track Ganger the in SAP or inventory packages will be a huge advantage. Thank team is responsible for carrying out maintenance in a timely and cost effective manner through the application of appropriate work you to those already applied, you will not need to re submit your methods application. Ideally you will have track qualifications; however a Class 1 licence is essential. This is physically demanding and experience in shift work is a big advantage SENIOR TRACK MAINTAINER – RENEWALS GANG (GREYMOUTH) TRACK WORKER Ref 2474 - Closes 30 May 2014 (RENEWALS CHRISTCHURCH) As a member of KiwiRail’s maintenance team, you would be Ref 2525 - Closes 6 June required to work efficiently in a team environment to carry out As a member of a KiwiRail maintenance team, you would maintenance, repairs, or renewals of the infrastructure asset. be required to work efficiently in a team environment to carry maintenance, repairs, or renewals of the infrastructure asset. Under the direction of the Track Renewals Ganger the team is Under the supervision and direction of the Renewals Track responsible for carrying out maintenance in a timely and cost Ganger the team is responsible for carrying out maintenance effective manner through the application of appropriate work in a timely and cost effective manner through the application of methods. Full PD online appropriate work methods. Full PD online. 17 KiwiRail Staff Newsletter
Interislander MASTERS THIRD OFFICER ENGINEER Ref 2420 - Closes 4 June 2014 Ref 2501 - Closes 4 June 2014 Third Officer Engineers carry out watch keeping duties as well as The Master is in charge of the entire vessel and is Interislander’s maintenance of the ship’s machinery, equipment and structure senior representative on board. They have overall responsibility as directed by the Chief or First Officer Engineer. for the safe and efficient operation of the vessel including cargo All applicants shall have: and passenger operation, navigation, crew management and • Marine Engineer Class 3 Certificate of Competency (MEC3) ensuring that the vessel complies with all statutory and local • Certificate of Competency in accordance with STCW – III/1 Regulations applicable to the ship both at sea and in the harbour. • Have had at least 12 months experience in a watch keeping role All applicants shall have: Base salary is $92,963, plus additional allowances and payments. • A current STCW-95 II/2 Masters Certificate of Competency 11% employer superannuation contribution available. with a current sea going licence recognised, or capable of being recognised, by Maritime New Zealand. SECOND OFFICER ENGINEER • Demonstrate experience in roll-on-roll-off passenger ferry Ref 2286 - Closes 4 June 2014 operations and proven experience in the role. Second Officer Engineers carry out watch keeping duties as well • Be trained, or are capable of being trained to a high level of as maintenance of the ship’s machinery, equipment and structure ship handling competency. as directed by the Chief or First Officer Engineer. • Hold, or be capable of obtaining, Pilot Exemptions for the All applicants shall have: ports of Wellington and Picton (including Marlborough • Marine Engineer Class 2 Certificate of Competency (MEC2) Sounds), and any other ports as designated from time to • Certificate of Competency in accordance with STCW III/2 • Relevant Engine room experience time. Base salary $97,441 plus additional allowances and payments. Base salary of $145,362 plus additional allowances and 11% employer superannuation contribution available. payments. 11% employer superannuation contribution available. FERRY TERMINAL OPERATORS THIRD MATE Ref 2539 - Closes 4 June 2014 Ref 2500 - Closes 4 June 2014 • Based at the Picton Ferry Terminal • Permanent role The Third Mate will plan and supervise the loading and • Minimum 40 hours per fortnight discharging operations of the ship as well as be responsible for • Generous hourly rate including penal rates the safe navigation of the vessel while on watch. Interislander is Joining our established team you will assist us with the operational and customer service aspects of turning the iconic seeking applications for the position of Third Mate Interislander ferries around. A variety of tasks ensure a changing All applicants shall have: work environment. Our Ferry Terminal Operators gain training in operating gangways, rail and road spans to ships, as well as • A second mate foreign going Certificate of Competency (with ships securing lines and luggage handling. RORO endorsement) SCTW A-II/1 The position involves shift work, Monday to Sunday, with the • A minimum of 1 years’ experience in roll-on-roll-off shifts being 8-10 hours in duration. Our rosters are posted in passenger ferry is desirable. advance but you would be a flexible person providing support to members of the team that are on holiday or away on sick Base salary is $92,963 (LOB) or $94,672 (WOWO) plus additional leave. Progress to fulltime employment as vacancies arise is a allowances and payments. 11% employer superannuation possibility for the right candidate, (should full time be of interest). contribution available. If you are physically fit, safety conscious, customer service focused and believe in going the extra mile then this will be the Roles will be either Live on board or Walk on Walk Off. Both fixed role for you. Holding a Class 2 Driver Licence is a requirement term and permanent positions available. of the position. KiwiRail Staff Newsletter 18
Passenger CATERING LOADER, SCENIC JOURNEYS work in New Zealand for a minimum of 2 years - and at this stage no sponsorship or relocation costs are offered. Ref 2559 - Closes 30 May 2014 • This is a fixed term role until 21st September 2014 • 10 hours per week (Saturday and Sunday evenings) CUSTOMER SERVICE STARS (AKA • Christchurch PASSENGER OPERATOR) Scenic Journeys is dedicated to achieving consistently high Ref 2552 – Closes 3 June 2014 standards throughout all levels and in all areas of the business. Our Customer Service Stars (aka Passenger Operators) are We pride ourselves on offering an experience, not just being a passionate, proud and dedicated people who love the challenge mode of transport. We provide all our customers with efficient, of working in an industry where customer service is the priority. friendly and comprehensive services and are motivated to see We are looking for top class Customer Service Stars to join us. the rail travel experience being a ‘must-do’ activity for domestic First and foremost you will enjoy providing exceptional customer and international travellers alike. service in a role where no day is ever the same. You will collect The role of catering loader is essential in ensuring our customers train fares and provide customers with information about our have a great experience. Your main responsibilities will be to services and the Wellington region. ensure that all foodstuffs, and beverages are loaded onto This unique roles offers variety, challenges and a workplace like services, stock is rotated, and records are kept accurately. no other. We promote a fun and diverse work environment with You’ll need to comply with the requirements of the Food Safety lots of career opportunities. You will need to bring an excellent standards and care around food handling. This role will require attitude, a strong work ethic, and a winning personality - we want you to be fit since lifting of stock is required. You will also need you to have fun. Your personal presentation is critical. to be diligent, reliable, hardworking, and motivated. You will be available every Saturday and Sunday, from 5.30pm to 10.30pm. We are looking for: • Strong communication and interpersonal skills TRAIN MANAGER / RELIEF ONBOARD • Excellent cash handling SERVICE MANAGER • A genuine interest to work in a team environment Ref 2537 – Closes 9 June 2014 • A calm demeanour especially under pressure and enjoy a challenge KiwiRail’s Scenic Journeys provides world class rail experiences • A professional appearance and behaviour and aims to be a natural choice for international and New Zealand travellers.As a Train Manager and Relief On-board This role is part-time Monday - Friday and you will either be permanently on morning shifts or permanently on afternoon/early Service Manager you will provide prompt, willing and professional evening shifts. Please note, whatever the shift, you must have a service to ensure all customers enjoy an exceptional on-board 10 hour rest period beforehand. experience, strengthening the brand of Kiwirail Scenic Journeys. Approximate shift timings: You will be responsible for providing the safe movement and operation of the train, care of passengers, handling of luggage • Morning: 0530 - 1230 and revenue collection and others duties as required. When • Afternoon/evening: 1300 - 1930 acting as relief On-Board Service Manager you will provide on The pay rate for this role is $16.44 per hour. board leadership and supervision to the on-board service team KiwiRail offers benefits that include discounted travel with Tranz ensuring everyone works together to deliver that exceptional Metro, Scenic Journeys and Interislander. There is opportunity to travel experience to our customers. join the Staff Welfare Trust which offers assistance and benefits If you are passionate about NZ tourism, and about delivering a for KiwiRail staff, such as access to holiday homes across NZ customer experience like no other, then we want to hear from and medical plans. For more details, you can visit the Staff you. You’ll need to be physically fit, have a very high standard Welfare Trust website at http://www.nzrwelfare.co.nz/ of personal presentation, and take pride in your work. Previous Please note KiwiRail is an Alcohol and Drug Free Work Place; experience in customer service is a must, and a pro-active, can pre-employment testing is part of our recruitment process. As do attitude is essential. this is a safety critical role, a medical is also mandatory. Please note KiwiRail is an Alcohol and Drug Free Work Place; This invite extends to candidates who currently have the right to pre-employment testing is part of our recruitment process. work in New Zealand for a minimum of 2 years - and at this stage This invite extends to candidates who currently have the right to no sponsorship or relocation costs are offered. 19 KiwiRail Staff Newsletter
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