TRANSFORM 2019 UNICREDIT COMPANY PROFILE AS AT 31 DECEMBER, 2018 - UNICREDIT GROUP
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Our vision is to be One Bank, One UniCredit. UniCredit is and will remain a simple successful pan-European Commercial Bank, with a fully plugged in CIB, delivering a unique Western, Central and Eastern European network to its extensive client franchise: 26 million customers. UniCredit meets the evolving needs of its clients with a full commercial offer which harnesses strong synergies between the different business divisions, including CIB, Commercial Banking, and Wealth Management. UniCredit offers its clients both local and international expertise by providing unparalleled access to market leading products and services in its 14 core markets through its European banking network: Italy, Germany, Austria, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Hungary, Romania, Russia, Serbia, Slovakia, Slovenia and Turkey. Leveraging on an international network of representative offices and branches, UniCredit serves clients in another 18 countries worldwide. 2
Everything we do is based on our Five Fundamentals. Our top priority, every minute of the day, is to serve our customers the very best we can (Customers First). To do this, we rely on the quality and commitment of our people (People Development) and on our ability to cooperate and generate synergies as One Bank, One UniCredit (Cooperation & Synergies). We will take the right kind of risk (Risk Management) while being disciplined in executing our strategy (Execution & Discipline). 3
We are a pan-European Group, with a strong presence in our core markets… Russia Czech Republic Hungary Romania Serbia Slovakia Slovenia Germany Austria Croatia Bosnia and Herzegovina Italy Bulgaria Turkey
… and an extended network around the globe. Czech Republic UniCredit Commercial Banks* Germany Beijing Austria Bulgaria UniCredit International Branches** Zurich Turkey UniCredit Representative Slovakia Seoul Luxembourg Offices and other presence*** Hungary London Russia Dublin Paris Madrid Tokyo Italy Slovenia Shanghai Tripoli New York Hong Kong Croatia Athens Hanoi Bosnia and Herzegovina Mumbai Singapore Serbia Abu Dhabi Romania Sân Paulo 5
Our international profile is built on a solid European identity, with well diversified revenues… Total Revenues1 By Business Lines (%) UniCredit Retail Branches by Region (%)2 3 Commercial Banking Italy 3 8 7 Retail Italy Cee Division 13 36 Retail Cee Cib Retail Germany 36 54 Commercial Banking Germany Retail Austria 19 Commercial Banking Austria 21 Asset Gathering Total Revenues1 By Region (%) UniCredit Employees by Country (%)3 10 8 2 Italy Italy 14 Cee 20 Germany 49 46 Germany CEE Austria Austria Others 21 30 1. As at 31 December 2018. 6 2. As at 31 December 2018. Branch figures consistent with CMD perimeter. Branches in units. 3. As at 31 December 2018 FTE “Full Time Equivalent”= number of employees counted for the rate of presence.
... and strong competitive advantages across our countries. Strong local "Go to" bank for European Commercial Banks "Mittelstand" Corporates Ranking Loans to corporates in EU zone, €bn(6) #Clients, by assets m4 in Europe5 Peer 1 Italy 8,9 2 Germany 1,6 3 UniCredit Austria 1,6 1 Peer 2 Cee 14,3 1 Peer 3 Peer 4 Peer 5 4. Data as of FY18 includes 100% clients on Yapi 7 5.Data as of 3Q18 based on available public data. For Austria ranking on single entities only possible on the basis of annual figures: FY17 latest figures available. For Germany, only private banks, for CEE compared to Erste, KBC, Intesa Sanpaolo, OTP, RBI, SocGen (data as of 3Q18 where disclosed: KBC as of 1H18, SocGen as of FY17) 6 . Data as of 4Q18 based on available public data; peers include: BNP, Deutsche Bank, Santander, HSBC. FX exchange rate at 30 September 2018
Transform 2019 – our Strategic Plan – was announced on July 21, 2016… tbd after annual report publication • The strategic review encompassed all major areas of the Bank with specific focus on how to reinforce and optimize the Group’s capital position, reduce balance sheet risk profile, improve profitability, ensure the continuous transformation of operations to allow additional cost reduction and cross-selling across the Group, whilst maintaining the flexibility to seize value creating opportunities, as well as further improved risk discipline. • These concepts are the basis of the five strategic pillars of Transform 2019: Five Strategic Pillars STRENGTHEN IMPROVE TRANSFORM MAXIMISE ADOPT LEAN AND OPTIMISE ASSET OPERATING COMMERCIAL BUT STEERING CAPITAL QUALITY MODEL BANK VALUE CENTER 8
… and is yielding tangible results: we have completed the first year of our plan, confirming all 2019 targets, with a better risk profile. tbd after annual report publication Strengthenand OptimiseCapital 02.03.17 CAPITAL INCREASE Successful €13bn capital increase Strengthenand OptimiseCapital 07.06.17 STRENGTHEN CAPITAL Disposal of 32.8% stake in Bank Pekao Transform Operating Model 01.07.17 UBIS REORGANISATION UBIS reorganisation brings improved accountability and simplified processes to further improve customer experience Strengthenand OptimiseCapital 03.07.17 STRENGTHEN CAPITAL Disposal of Pioneer Investments toAmundi Improve Asset Quality 17.07.17 FINO PHASE 1 SUCCESSFULLY CLOSED FINO Phase 1 definitive agreements signed with Pimco and Fortress for the sale of €17.7bn portfolio Improve Asset Quality 21.09.17 STRENGTHEN RISK CONTROLS New Risk Management structure in place to further strengthen the effectiveness of risk controls Adopt Lean but Steering CorporateCenter 04.12.17 CORPORATE GOVERNANCESIMPLIFICATION Strengthened corporate governance and simplified share capital structure to position UniCredit as best in class in terms of European corporate governance Improve Asset Quality 07.02.18 9 FINO PHASE 2 SUCCESSFULLY CLOSED second and final phase of Project Fino completed, resulting in the Bank's overall position in the Fino portfolio being below 20 per cent.
Our success is thanks to our focus to Maximise Commercial Banking. Multichannel offer/ In CEE, the mobile user penetration(7) further improved by 2.3p.p. Q/Q to 40.5% customer experience Confirming strong commitment to deliver innovative services in all Group geographies Google Pay launched in Italy, offering 7 million cardholders a new fast and easy way to Commercial pay via mobile partnerships Apple Pay launched in Germany, following the successful roll-out in Italy. UniCredit among the first Extended product New insurance product MyCare Family released in Italy in Nov 2018, with more than catalogue 50,000 contracts underwritten by year-end 2018 E2E streamlining Germany: new fully digitalised onboarding and retail account opening process Trade Finance, UniCredit named Global Best Service Provider in five categories and in 11 European countries in the 2019 Euromoney's Trade Finance Survey Leading Debt and Trade In 2018, UniCredit lead managed as bookrunner more than 100bn in combined Finance house in Europe syndicated Bonds and Loans globally, ranking #2 in EMEA for transactions denominated in EUR(8). Moreover, with almost 350 deals, UniCredit was again the most active player in EMEA for Bonds in EUR, an undisputed leadership since 2012(8), which has been further enhanced thanks to the fully plugged-in business model 7. Including Yapi at 100%. Ratio defined as number of retail mobile users as percentage of active customers. 8. Source: Dealogic, as at 2 January 2019. Period 1 January – 31 December 2018; rankings by volume, unless otherwise stated 10
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