THERMAL PROCESSING TECHNOLOGY SOLUTIONS - Thermal Processing Technology
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Established in 1902, Despatch continues to evolve to meet the complex demands of today’s global marketplace, yet the company’s dedication to providing innovative thermal processing solutions remains unchanged. Despatch is a global leader in high performance industrial ovens and other ELECTRONICS thermal products. Our focused commitment to the electronics, healthcare, Despatch is the world’s premier supplier for clean process, low oxygen, materials, transportation and industrial markets has enabled us to become fast cycle curing of adhesives and experts in these industries. polymers used in high-volume semi- conductor packaging and assembly. Applications include wafer-level WHEN FAILURE IS NOT AN OPTION burn-in, die attach curing, and burn-in and reliability testing. Manufacturers trust Despatch ovens to deliver the uniform and repeatable thermal processing required for critical components to operate flawlessly and ensure reliable product performance. Despatch never cuts corners, the products we build are manufactured to the highest standards. A Despatch oven is able to deliver invariable, uniform temperature for as long as the oven is in service Despatch has successfully addressed thanks to its solid build quality. the many technical challenges of thermal processing for capacitors, Despatch has a world-wide network of representatives with a great resistors and other electronic compo- nents. Applications include preheat- combination of technical and industry knowledge to help you choose the ing, drying, curing, pyrolysis, and thermal processing solution that best fits your requirements. ceramic capacitor bakeout. Despatch has developed a strong reputation in the burn-in market over SHORTER LEAD TIMES the last 30 years and has thousands of systems in operation throughout Using proven ITW manufacturing practices, Despatch is able to move products the world. The system’s proven reli- ability and ability to meet uniformity to market much faster, providing the shortest lead times in our industry. requirements has helped build that reputation.
HEALTHCARE MATERIALS TRANSPORTATION INDUSTRIAL Healthcare companies turn to Des- Thermal processing of materials is a Despatch carbon fiber oxidation ovens Despatch ovens are used for curing patch when only the highest standards critical step in manufacturing quality and composite curing systems provide painted finishes, drying solvents and of quality equipment will suffice. products. The world’s top manufac- thermal processing of the materials water, and annealing plastics and turers rely on Despatch for curing, used for aircraft, automobiles, water- metals. Whether an application re- Medical device manufacturers use hardening, annealing, drying and heat craft, trains and buses. quires batch or continuous processing, Despatch ovens to apply polymer coat- treating a wide variety of materials in- Despatch offers the highest quality ings to products such as defibrillators, Despatch has a long history of working cluding polymers, composites, metals, ovens and furnaces with superior tem- pacemakers, catheters and surgical with the world’s top aerospace com- rubber and textiles. perature uniformity and the durability staples. panies to provide thermal processing to withstand the rigors of an industrial solutions. Our breadth of knowledge in Optical labs find Despatch ovens well manufacturing environment. this market is extensive and we have a suited for curing optical coatings need- thorough understanding of the strict ed for scratch resistance and tinting. temperature uniformity and airflow For curing contact lenses a nitrogen requirements necessary to produce atmosphere oven is used to prevent high performance, advanced materials. yellowing of the lenses. Despatch provides ovens for post pro- cessing of 3D printed parts. 3D printing technology has expanded to include a The oil and gas industry relies on wide variety of materials including com- Despatch for burn-in and performance plex polymers and metals which require qualification testing of down-hole thermal processing after printing. electronic logging equipment. Typical processes include simulation of down- Despatch is an established supplier of Pharmaceutical manufacturers use hole, oil well drilling conditions for composite curing systems for aero- Despatch LCC cleanroom ovens to ster- Sophisticated software is utilized calibration of tools. space manufacturers. ilize and depyrogenate implements, to fully control the process and Despatch offers heat treating equip- preparations and glassware. The ovens Despatch provides laboratory ovens for document all process information, ment for the growing fuel cell and can be stacked allowing independent testing and analyzing materials such as providing traceability and validation energy storage industry. Despatch batch processing in a small lab. These asphalt, polymers, composites, paint of part quality. collaborates with major industry players, ovens can comply with USP Chapter and other coatings. Testing is used to providing equipment worldwide. and cGMP standards. define material characteristics, detect- ing defects and failure susceptibility.
Benchtop & Lab Ovens LBB CONVECTION LAC HIGH PERFORMANCE LFC CLASS A BENCHTOP OVENS BENCHTOP LAB OVENS BENCHTOP OVENS The LFC Class A bench-top oven is These ovens are recommended for a A combination of forced convection specially designed to meet NFPA 86 variety of standard laboratory and and horizontal airflow provides requirements for applications that production applications including exceptional temperature uniformity include flammable solvents or large drying, curing, annealing, and and the shortest possible processing amounts of moisture removal. They materials and asphalt testing. time. The result is proven reliability in include a pressure relief panel, purge Forced convection and a “uniflow” demanding production and laboratory timer and exhaust fan. The LFC uses air circulation pattern provide applications, such as curing, drying, horizontal recirculating airflow to excellent temperature uniformity. sterilizing, aging, and other ensure uniform temperatures process-critical procedures. throughout the oven. STANDARD FEATURES: A high-volume fan circulates air STANDARD FEATURES: through perforated, stainless steel STANDARD FEATURES: u Temperatures up to 400°F (204°C) u Nickel plated shelves- by model rated to u Temperatures up to 500°F (260°C) walls to create a constant horizon- u 3.8 and 12 cu ft (105 and 340 liter) 50 or 200lbs (23 or 91kg) u Horizontal recirculating airflow tal airflow across all sections of the u Temperatures up to 500°F (260°C) oven. The result is proven reliability u Digital control with 3/4 in(1.9cm) LED display u Digital control with 3/4 in(1.9cm) LED display u Class A - meets NFPA 86 requirements for in demanding production and labo- u 304 stainless steel interior u High-limit control flammable solvents ratory applications such as curing, u High limit over-temperature protection u High-limit control u Nickel plated shelves rated to 50lbs (23kg ) drying, sterilizing, aging and other process-critical procedures. u Digital control with 3/4 in (1.9cm) LED display u UL and C-UL listed u End-of-cycle and high-limit indicator u High-limit control u 304 stainless steel interior OPTIONS: u Modbus communication connection for u PC interface for remote input, monitoring and u Protocol remote monitoring and recording recording (RS485 connection) control with large LCD display, 3TM integrated data logging capabilities and u End-of-cycle and high-limit indicators u UL and CL listed USB port u 304 stainless steel interior u Pass through doors OPTIONS: u Process timer with audible alarm OPTIONS: u Protocol 3TM control with integrated u CE compliant data logging capabilities and USB port u Protocol 3TM control with integrated u Access ports for simple oven set-up and data export data logging capabilities and USB port u Door interlock for simple oven set-up and data export u Door interlock u Access ports u 2 -inch access ports u Audible and visual alarm u 208V full performance package u CE compliance u CE compliance LBB and LAC Ovens ship in just 3 days
Clean Process Ovens LCC/LCD HEPA FILTERED STANDARD FEATURES: STANDARD FEATURES: BENCHTOP OVENS u LCC temp. up to 500°F (260°C) u LCC temp. up to 500°F (260°C) The Despatch LCC/LCD stackable LCD temp. up to 662°F (350°C) LCD temp. up to 662°F (350°C) clean process ovens are designed u Lockable disconnect switch on the u Lockable disconnect switch on the to save valuable floor space and control panel for easy servicing control panel for easy servicing provide a variety of tailored op- u Stainless steel interior and exterior u Stainless steel interior and exterior with all tions for your specific needs. with all interior seams continuously interior seams continuously welded on the Typical applications for these welded on the insulation side to protect the insulation side to protect the chamber from ovens include die-bond curing and chamber from contamination contamination other semiconductor packaging u Protocol 3TM control with integrated u Protocol 3TM control with integrated processes, depyrogenation, steril- data logging capabilities and USB port data logging capabilities and USB port ization and drying for life sciences. for simple oven set-up and data export LCC/LCD2-14 CLEAN PROCESS for simple oven set-up and data export The oven is configured for 220/240 CABINET OVENS u Available in air or nitrogen atmosphere u Available in air, nitrogen atmosphere Volts and 50/60 Hz. configurations (100ppm oxygen capability) From R&D to clinical trials to small- (100ppm oxygen capability) or Class A For production environment u Modbus communication connection for remote scale production, these ovens are the configurations processes where minimal con- monitoring and recording perfect solution for die-bond curing u Modbus communication connection for tamination is essential, the LCC and and other semiconductor packaging remote monitoring and recording u Programmable door lock LCD Series ovens offer the highest processes, sterilization, depyroge- u Audible and visual alarms u End-of-cycle and high-limit audible and standards in HEPA filtration. Re- nation and drying for life science visual alarms circulated airflow is 100% HEPA u UL and C-UL listed open control panel applications. Despatch’s LCC/LCD2-14 u Programmable door lock (High Efficiency Particulate Air) clean process ovens offer the ultimate OPTIONS: in HEPA filtration for processes where u UL and C-UL listed open control panel filtered for operation at ISO Class 5 (Class 100) or better within the u Three-color process stack light minimal contamination is essential. The ovens maintain ISO Class 5 (Class OPTIONS: oven chamber. This oven can also u Data acquisition software be ordered without HEPA filtration. 100) through the process cycle with u Pass-through door configuration u Silicone free construction ramp rates up to 9°F (5°C)per minute. u Data acquisition software u Replace HEPA filter with simulation plate In addition to inert atmosphere and air u Silicone free construction u Oxygen concentration monitoring system atmosphere configurations, the LCC/ u Replace HEPA filter with simulation plate u CE compliant LCD2-14 can be configured for Class A environments, with a pressure relief u CE compliant panel, purge timer, and forced exhaust to meet NFPA requirements for pro- cessing flammable solvents. Optional pass-through operation with doors on the front and rear is avail- able. A door interlock system prevents unloading until the thermal cycle is complete.
Clean Process Ovens Continued Production Ovens PCO2-14TM POLYIMIDE CURE RAD/RFD CABINET OVENS The PCO2-14TM Polyimide Cure The RAD/RFD cabinet ovens feature solution is a clean process oven horizontal recirculating airflow and designed for polyimide hard exceptional temperature uniformity. baking and curing applications. The result is proven reliability in de- Many semiconductor manufacturing manding production and laboratory environment’s front-end machines applications, such as curing, drying, are adapted for polyimide curing. stress relieving, aging, ASTM testing, This costly process results in equip- UL testing and other process-critical ment typically not suitable for poly- applications. imide curing in terms of cleanliness, For applications that include flam- inert atmosphere capabilities, cycle mable solvents we offer the RFD series. time or data acquisition. These Class A ovens are specially de- The PCO2-14™ optimizes the poly- signed to meet NFPA 86 requirements. imide cure process for semiconductor wafer devices. It enables short cycle STANDARD FEATURES: OPTIONS: times and a consistent, reproduc- STANDARD FEATURES: u Protocol 3TM control with integrated u Temperatures up to 650°F (343°C) ible cure process for all wafers in the u Recirculated air is 100% filtered through a data logging capabilities and USB port u Three models from 4.2 to 35 cu. ft. product load. Despatch designed the 99.99% HEPA filter for ISO Class 5 (Class 100) for simple oven set-up and data export PCO2-14™ with a pressure relief sys- (119 to 991 liters) or better operation u Unique adjustable louvers tem that includes a removable “cold u Horizontal recirculating airflow u Integrated PC interface with real-time u PC interface for remote input, trap”, an easy-to-clean condensate graphics display u Digital control with 3/4 in (1.9cm) LED display monitoring and recording (RS485/422/232) trap that helps to prevent polyimide u High-limit control u Oxygen monitor control system u Door switch buildup in the oven’s exhaust. u 16 kW heater capacity u RS485 Modbus communication PC interface u Chart recorder u Auto Water Control with a stainless steel u 5-year heater warranty u CE compliant water cooling coil u End of cycle and high-limit indicators u Temperatures up to 662°F (350°C) u 1 inch access port u Fast cycle times up to 5°C per min u Audible high-limit alarm u Temperature uniformity of ±1% u UL and C-UL listed open u Maximum 50 lbs (23kg) per shelf with an industrial control panel overall load capacity of 300 lbs (136kg) u Oven holds up to 11 shelves The RAD/RFD1-42Benchtop model is a popular laboratory oven due to it’s small footprint and capabilities.
STANDARD FEATURES: HIGH CAPACITY WALK-IN AND STANDARD FEATURES: u Shipped fully assembled, wired and tested to TRUCK-IN OVENS u Temperatures up to 343°C (650°F) minimize installation time. The 476 and 952 cubic foot capac- u Factory tested and shipped in unitized Allows production to begin quickly. ity Despatch TAD/TFD walk-in ovens sections for easy installation u Horizontal recirculating airflow feature uniflow airflow to ensure uni- u Despatch unique adjustable louvers u Digital control with 3/4 in (1.9cm) LED display form temperatures throughout the u Watlow F4T controller u High-limit control oven. Each oven is shipped with unit- u Audible high-limit alarm ized sections assembled and wired to u Audible high-limit alarm minimize installation time. Addition- u Two-inch test access port u Disconnect switch and door switch ally, every oven receives a quality and u Aluminized steel interior with plate floor u 2 inch test access port performance test before shipment so u High volume recirculating fans for faster, u Aluminized steel interior you can count on a reliable start-up more uniform heating u UL listed open control panel and performance consistency. u Disconnect switch u High volume recirculating fan provides faster, u UL and C-UL listed open industrial TA/TF TRUCK-IN/WALK-IN OVENS OPTIONS: more uniform heating which saves process control panel The TA truck-in/walk-in oven is time and improves product quality u Insulated floor with truck tracks designed for industrial process versatil- u Plate floor with truck tracks u Loading trucks and shelves ity and dependability. Typical applica- u Proportioning gas fired heater tions include aging, bonding, curing, OPTIONS: u Pneumatic vertical lift doors drying, baking, heat treating, annealing u Protocol 3TM control with integrated u Rear doors and stress-relieving. data logging capabilities and USB port u Chart recorder Despatch’s design, manufacturing, for simple oven set-up and data export quality and innovation ensures indus- u Insulated floor with truck tracks trial ruggedness, excellent process u Chart recorder control and dependable operation. The TA oven is ideal for applications involv- u Adjustable louvers ing tight tolerances that do not include u Loading trucks the use of any flammable solvents or and shelves volatiles. u Rear doors The TF series is designed to meet u CE compliant NFPA 86 requirements for use with flammables and solvents. These Class A ovens are complete with a pressure relief panel, purge timer and exhaust Backside of fan. Each TF oven is specially designed TFD2-52 for applications that include flam- Class A oven mable solvents or moisture removal.
Production Ovens Continued Despatch offers complete vacuum COMPOSITE CURING bagging systems with unlimited vac- OVEN TECHNOLOGY uum ports. The ports can be added u Available as an add on to standard size in sets of 8. Jack panels allow you to Despatch walk-in ovens (52 - 952 cu ft) connect as many thermocouples as u Full installation and startup services needed for monitoring the curing process. Mold preparation, includ- u Tight temperature uniformity, standard at ing preheating, drying and cleaning +/-5°C with capabilities up to +/-2.5°C processes can also be provided. u Electrically heated or gas fired (direct or indirect) u Custom airflow to optimize heat transfer to PC SERIES CONVEYOR OVENS unique molds The PC Series model ovens achieve VACUUM BAGGING SYSTEMS superior temperature uniformity in COMPOSITE CURING SYSTEMS all interior parts due to high-volume, u Jack panels allow groups of thermocouples Despatch has a long history of working vertical down airflow. Typical to fully monitor product with the world’s top aerospace com- applications include pre-heating, u Vacuum ports can be added in sets panies to provide custom thermal pro- curing, bonding, drying and heat treat- cessing solutions. We have experience u Vacuum port monitoring tools can be added ing. There are several standard models in many areas related to carbon fiber to record pressures available to suit your needs. composites, from the oxidation of fiber u Vacuum pump and all required components to curing composites. Our breadth of for complete system STANDARD FEATURES: knowledge in this market is extensive u Temperatures up to 500°F (260°C) and we have a thorough understand- Despatch composite curing ovens FOCAL POINT are now available with Focal Point™, u High volume vertical down airflow for superior ing of the strict temperature uniformity PROCESS CONTROL SYSTEM and airflow requirements necessary to a PC-based process control system. temperature uniformity and process reliability u PC-based system produce high performance, Focal Point™ fully controls the curing u Conveyor speed variable from process and documents all process u Recipe editor to control temperature and 1”-10” (2.5cm – 25cm) per minute advanced materials. information, providing traceability vacuum profiles u 30.5 to 61 cm (12” to 24”) long and validation of part quality. Focal u Process data logged on system PC entrance and exit extensions Point™ offers precise process control u Standard or customized reporting u 4”, 6”, or 9” (10 cm, 15 cm, 23 cm) high with lead-lag temperature control work zone and an advanced recipe editor for u Emergency off switches at each end on programming temperature and vac- larger models uum profiles, and for controlling fans and dampers. Focal Point™ software OPTIONS: logs all process data in a spreadsheet or database, which can be accessed u Class A models available by a plant computer system. u HEPA filtered model for applications that require Class 1000 cleanliness.
Specialty Ovens MODIFIED PC SERIES PBC/PNC BURN-IN CABINET OVENS PTC TOP LOADING TEST OVENS CONVEYOR OVENS PBC Burn-in Chambers are engineered PTC Ovens offer high performance Working with our experienced engi- specifically for applications such as burn-in and qualification testing for neers the PC Series can be modified high dissipation forward bias, high down-hole logging equipment. The to meet your specific production temperature reverse bias, dynamic and oven’s unique configuration is well needs. The following configurations static burn-in of IC’s, RAM’s & ROM’s, suited for heating long and narrow are available: microprocessors and additional semi- loads such as tubing and extrusions. conductor devices. RBC BENCHTOP BURN-IN OVENS u Temperatures from 500°F (260°C) to 1000°F (538°C) The stackable burn-in chambers STANDARD FEATURES: STANDARD FEATURES: u Temperatures up to 500°F (260°C) u Variable conveyor speeds offer maximum flexibility for small lot u Temperatures up to 500°F (260°C) qualification testing, burn-in, reliability u Chamber size: 2.7, 4, 12 or 48 cubic feet u High volume, vertical down airflow for u Air or nitrogen atmosphere testing and research and development. (76.5, 113.3, 339 or 1360 liters) superior temperature uniformity and process reliability u High-volume recirculating fans to maintain The chamber is designed to maximize u 8ft or 12ft (2.4m or 3.7m) uniform temperatures throughput and equipment use by chamber length u Conveyor extensions on each end provide allowing the operator to run concur- u Removable end caps to allow several loading/unloading areas u Rear wall is easily disassembled and removed rent tests utilizing different tempera- ovens to be connected end-to-end u Class A option for handling flammable to simplify fixturing of power leads or feed- tures or cycle times. solvents through boards into oven u Horizontal airflow u Conveyor systems including flat wire, mesh u Traditional horizontal loading STANDARD FEATURES: u Digital control with 3/4 in (1.9cm) LED display belts, monorails, powered rollers, indexing u Side-to-side horizontal airflow u Temperatures up to 500°F (260°C) u High-limit control drives, walking beam, powered chain u Over-temperature protection control u Digital control with 3/4 in (1.9cm) LED display u Silicone door seals and positive u Multiple heating and cooling zones u Digital temperature controller with accuracy u High-limit control u Additional airflow designs such as horizontal of ±2°F (±1°C) OPTIONS: u Over-temperature protection or vertical up flow u Protocol 3TM controller u Clean environment air filtration including OPTIONS: u Stainless steel interior u Non-magnetic, non-metallic models available HEPA filters u Power supply cabinet - standard E.I.A. u High volume recirculation fans ideal for high dissipation applications u Front load model available 19” (48cm) cabinet u Gas-cylinder door assist latching OPTIONS: clamps for security u Protocol 3TM control with integrated data logging capabilities and USB port for simple oven set-up and data export u Nitrogen atmosphere for minimizing oxidation at high temperatures u PC interface for remote input, monitoring and recording u Redundant hi-limit u CE compliant
Furnaces Software RAF/RFF FURNACES PROTOCOL 3TM CONTROLLER Despatch RAF furnaces feature hori- Protocol 3™ is a microprocessor-based zontal recirculating airflow to ensure temperature and hi-limit controller exceptional temperature uniformity with large LCD display and real time of ±5.6°C at 538°C. These high perfor- clock for auto start capability. The LCD mance furnaces deliver temperatures display shows temperature readings up to 538°C (1000°F) and are great for along with clear, detailed information such processes as annealing, aging, on oven status. Protocol 3™ features stress relieving and other process three operating modes for quick and critical applications. easy operation: Manual mode, Timer STANDARD FEATURES: mode and Profile mode. The data- RFF Class A furnaces are specifically u Temperatures up to 538°C (1000°F) logging functionality enables report- PROTOCOL MANAGERTM SOFTWARE designed to meet NFPA 86 require- ing and analyzing and data files can be ments for applications that include u 3 models - 4.2, 19 & 35 cu. ft. (117, 552 exported via the controller’s USB port. Despatch’s Protocol Manager moni- flammable solvents This furnace in- & 991 liters) capacity toring and data acquisition software cludes a pressure relief panel, purge u Horizontal recirculating airflow STANDARD FEATURES: enables one operator to stop, start, timer, and exhaust fan. u Digital control with 3/4 in (1.9cm) LED program and monitor as many as 32 u Large backlit LCD display display ovens from a single personal computer u Six status indicator lights with Protocol PlusTM or Protocol 3TM u High-limit control u Audible and visual hi-limit alarm u Hi-Limit control included controllers. u Simple profile creation for multiple set point u 304 stainless steel interior applications STANDARD FEATURES: u Disconnect switch on main u Integrated data logging for obtaining historic u Programming of time and temperature control panel process data for analysis settings, including complex ramp and soak u 5-year heater warranty u USB port for simple configuration set-up and temperature profiles u UL and C-UL listed open export of data files u Records operating information including: industrial control panel times, temperatures, set points, lot numbers u Multi language capability and operators OPTIONS: u Quick and easy installation u Protocol 3TM control with integrated data logging capabilities and USB port for simple oven set-up and data export u Unique adjustable louvers u Pneumatic lift door u Chart recorder u Quench tank solution heaters RFF2-35 with optional u Access ports for test wires pneumatic lift door u CE compliant
Adapted for unique processes Capabilities If you have a unique application, Despatch engineers can address your Integration: We offer full integration services to ensure seamless specific requirements for heat-up times, cool down times, temperature operation of your Despatch system – including communication with uniformity, instrumentation, record keeping, space requirements, and equipment manufactured by other companies. other special concerns. Validation: At Despatch, we offer thorough validation packages that can Despatch partners with customers to deliver complex thermal processing help minimize the time and effort required for validation and start-up. solutions. Our Innovation Resource clients enjoy direct access to highly ISO Class 5: Despatch batch and continuous ovens are available in skilled Despatch engineers for process and product development and ISO Class 5 (Class 100) configurations where an ultra-clean processing evaluation. Customers are provided cost-effective solutions up front—be- environment is required. High-temperature HEPA filters remove airborne fore equipment design begins or purchase commitments are made. This particulates to ensure the oven chamber has less than 100 particles (0.5 proven approach significantly reduces purchase risk, speeds production, micron or larger) per cubic foot. ensures process integrity and saves time and money. Rapid Heat-Up and Cool-Down: Several of our products feature special u Innovative designs options that provide exceptionally fast heat-up and cool down rates, u Proven experience allowing you to benefit from shorter cycle times, higher throughput, and u Superior project execution more efficient operations. u World-class quality Inert Atmosphere: For processes requiring low oxygen atmosphere conditions, our batch ovens can also be equipped with inert atmosphere The PRVO Despatch Paint Sample capabilities. Maintaining a nitrogen or argon atmosphere can reduce Drying Oven is a Class A (NFPA 86) oxidation when heating materials susceptible to oxidation. oven designed for small batch labora- PC Networks: Multiple batch ovens can easily be linked together in a tory testing of paint finishes used in communications network for centralized control and monitoring. A pass- automotive and other high volume word security system improves process integrity by setting the amount applications. The PRVO has the ability of operating authority available to the operator. The host computer can to test paints, including flammable also data-log process times, temperatures, lot numbers, operator names, solvent based paints, for temperature, and other quality control information. ramp rates, curing time with gas or electric heat.
Together in Process Perfection ITW EAE is the Electronics Assembly Equipment division of Illinois Tool Works, Inc. The group brings together the world-leading brands of electronics assembly equipment. Brands with reputations for driving process perfection. Manufacturers need speed, accuracy and repeatability over time in order to produce reliable products. Every product we make is measured by its ability to deliver on this promise. The combined knowledge and experience of the ITW EAE group is sure to drive further innovation and speed the development of next generation technology. Service and Support: Global Presence, with Local Expertise Equipment installation and training Despatch provides expert technical service, a range of installation options and Our global service team offers a complete range of installation, an extensive parts inventory to all of our customers worldwide. At Despatch, we start-up and testing services. Choose the option that best fits your believe in exceeding customer expectations and going above and beyond what company’s needs: turnkey installation, installation supervision, an average equipment manufacturer will provide. start-up, testing, validation services. Rest assured that when you call our Service Help Line, you will be speaking with Our training courses cover a wide variety of subjects, including experienced, knowledgeable personnel, fully capable of assisting you with any general operations, gas-fired systems, electrically heated systems, equipment questions you may have. Our network of Certified Service Representa- equipment maintenance, preventative maintenance, controller tives is spread out across the globe to provide technical support and service to operation and calibration, and temperature uniformity surveys. Despatch customers worldwide. We offer Operator, Maintenance and Engineering training courses. SERVICE AND TECHNICAL SUPPORT GLOBAL HEADQUARTERS WWW.DESPATCH.COM © 2022 ITW EAE, a division on Illinois Tool Works. All rights reserved. Despatch is a registered service phone: 1-800-737-8110 main phone: 1-800-726-0110 8860 207th Street West trademark in the U.S. and other countries. service international: 1-573-317-3054 international/main: 1-952-469-5424 Minneapolis, MN 55044 USA Thermal Technologies 5-22 sales: 1-800-726-0550 international/sales: 1-952-469-8240 dspsupport@itweae.com parts@itweae.com sales@despatch.com Thermal Processing Technology
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