The perfect PU foam gasket - Automatic production of large quantities - DOPAG
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THE WORLD OF DISPENSING TECHNOLOGY ISSUE 02 The perfect PU foam gasket Automatic production of large quantities Page 14 BONDING LUBRICANTS WHITE GOODS Pioneers in retractable Contactless application in Metering technology for solar roofs place their the automotive industry all production steps trust in DOPAG Page 20 Page 10 Page 6
Did you know? In 1937, after years of extensive research, the chemical scientist Otto Bayer (1902 – 1982) filed a patent appli- cation for a completely new type of material that would revolutionise numerous industries: polyurethane (PU). Polyurethane has been commercially available since 1941, but it was only after the Second World War that consump- tion increased sharply. Polyurethane is now one of the primary materials that can be processed with metering and mixing systems from DOPAG. In single or dual-component form, it can be used as an adhesive and sealant or as a potting compound for a wide range of applications, for example for bonding in the automotive industry, for sealing and potting of housings and electronic assemblies, or in the production of house- hold appliances. PU is easy to process, offers very good adhesion and has high chemical resistance. Polyurethane can be processed with eldomix or variomix from DOPAG. PU gaskets can be produced with dynamicLine. This ena- bles the material to be mixed dynamically. The gasket then foams up and hardens at room temperature. PU gaskets are found in applications such as lights and speakers (see photo) in cars or in door seals in control cabinets. Incidentally, when Otto Bayer invented polyurethane, he was working for the Bayer Group in Leverkusen, but it is NEW purely coincidental that the two names are the same. Select, compare, send a request online Our online product portal offers a wide range of pumps and valves ..... Legal notice The rapid availability of components, whether for new systems or spare parts, is essential for successful Hilger u. Kern GmbH production. The DOPAG online product portal now contains all of our metering components and pumps. Käfertaler Straße 253, 68167 Mannheim, Germany In addition to product information and technical data, you can find STEP files and lots more. You can also Phone: +49 621 3705 500, Email: marketing@dopag.de compare products online and send requests. With original components from DOPAG, you can ensure Editorial team reliable and stable processes in your daily production operations. Frank Pörschke (Manager), Sandra Lehmann 2 ... ... 3
NEW productportal.dopag.com Enjoy the benefits now Are you an operator of metering and mixing systems, a system integrator or a supplier of dispensing technology? Then our product portal is perfect for you. ..... In our product portal, you can find all the relevant information ogies and a wide range of valve types to process monitoring about a wide range of products – pumps, metering valves, systems, we offer everything from a single source. Different dispensing valves and accessories. You can access technical variants of individual products guarantee maximum flexibility. data, STEP files or service literature online whenever and wherever you need them on the product portal and request Global availability items directly. You can also select products and compare them directly. Thanks to our extensive stocks, we can supply urgently needed spare parts as well as components for new metering Individual solutions systems at short notice. Our global distribution network ensures consistent production standards and fast availability The modular structure of the product range enables an indi- for international companies throughout the world. vidual solution to be developed that meets all the require- ments for the application. Single-component and dual-compo- nent lubricants, adhesives, sealants and potting compounds with different viscosities and properties can be processed. From various material supply systems and metering technol- Functions and contents • Comprehensive filter function for product selection Our product range • Compare products • STEP files Drum and Metering valves Dispensing valves • Technical data barrel pumps • Service literature • Technical drawings Metering technologies Components for monitoring and control Individual support Large product range Maximum product Fast delivery quality About DOPAG product portal 4 ... ... 5
APPLICATION CASE Everything is fully automated in the production hall: the photovoltaic modules are bonded to the metal frame with the eldomix metering and mixing system. The material is supplied via gear pumps. They are then assembled into a complete retractable roof group. Photos: dhp technology Photo: dhp technology The pair turned to cable car technology for the flexible The company has already used a rental system from DOPAG photovoltaic roof. The lightweight system consists of a in the production of a prototype. ‘The solar modules are galvanised support structure and the roof made of solar exposed to extreme weather conditions, from strong solar Making clever use of the sun modules suspended from supporting cables. These are radiation, wind and rain to snow and sub-zero tempera- made from non-glare plastic and connected to one another tures,’ says Andreas Huegli. by means of hinges. ‘As far as production is concerned, we have focused ‘ Stable, durable bonding of the modules to the frame Precise bonding for the world’s first retractable solar roof on automation from the very beginning, as this is therefore vital for us. We are impressed by the precise, reliable metering and mixing technology allows us to grow.’ ..... Gian Andri Diem from DOPAG.’ Andreas Hügli For the production of the individual solar modules, the Parking spaces, logistics areas and wastewater the young Swiss company based in Zizers in the canton of eldomix metering and mixing system from DOPAG was Eldomix conveys the two components by means of two treatment plants require a lot of space. Why not Graubünden. This all began with the roofing of wastewater integrated into the production line. It meters and mixes a gear metering pumps. These are driven by three-phase make efficient use of this space? This is what the treatment plants. In 2018, the first model went into opera- dual-component adhesive which is used to bond the thin asynchronous motors and offer high metering precision. Swiss start-up dhp technology thought when it con- tion in the wastewater treatment plant for the town of Chur. plastic photovoltaic modules to a metal frame. Application The material is supplied directly from the original container structed the world’s first retractable solar roof. The It was the first installation of its kind in the world. With an of the material is fully automated. The individual modules by means of two drum pumps. In general, eldomix is suitable individual modules are manufactured with dispens- area of 6,400 m², the retractable solar roof covers 20 per are then assembled into a complete retractable roof group.. for processing low to medium-viscosity multi-component ing technology from DOPAG. cent of the electricity demands of the energy-intensive materials based on polyurethane, epoxy or silicone. The ma- wastewater treatment plant. The benefit of this is that the terial is homogeneously mixed via a static mixing system. At the car park for Kronberg cable car system in the Swiss entire system remains fully accessible, and the retractable The mixing ratio and the discharge quantity are variable. canton of Appenzell Innerrhoden, visitors have a pleasant solar roof provides shade during necessary maintenance The material can be discharged in shot form or continuously surprise in store. They can park in the shade and charge work in summer and reduces algae growth. via a dispensing valve. their electric vehicles at the same time. The 4,000 m² car park is covered by a retractable solar roof. This provides The retractable solar roof has a system control function In this way, the photovoltaic modules can be safely and reli- power to the Kronberg cable car system, which climbs from with an integrated meteo algorithm. In connection with ably bonded to the metal frame and then assembled into a the valley to the mountain station situated at approximate- data collected by a weather station mounted on the system, high-quality retractable solar roof. Andreas Hügli and Gian ly 1,600 metres. During stormy weather, hail or snowfall, the the modules are either unfolded or, during inclement weath- Andri Diem have been successful with their idea. The pro- Photo: dhp technology solar modules fold up by themselves and are stored in long er, folded up and stored in a garage. Managing directors duction line is running at full capacity and more retractable garages. The world’s first patented retractable solar roof Andreas Hügli and Gian Andri Diem have found a niche in the solar roof systems will soon follow in Switzerland and was developed under the name Horizon by dhp technology market with this business idea. Germany. AG. The car park roofing is one of the latest projects from Managing directors Gian Andri Diem and Andreas Hügli 6 ... ... 7
GREASING AND OILING Precise metering Spray valve: spray cone and directions from distance 1. Spraying straight Round jet Flat jet Metering systems for contactless application of lubricants ..... The contactless application of lu- household appliance industries. Here, terial. Both valves apply the material bricants meets all conditions for contactless greasing in the form of in dot form, with the application tak- complex, automated production shot or spray application is often the ing place in the longitudinal direction High flexibility of material and valve should always processes and is now standard in only option. of the nozzle. With the shot valve, the be chosen. The main advantage of 2. many industries. We present the shot direction can be varied depend- Contactless greasing is always a contactless greasing is the higher Spraying at an angle options available and what needs Contactless material application ing on the extension. The dots can be solution when the point of use of frequency and speed of metering. In to be considered in the design of offers numerous benefits: precision, set individually or overlapping in the the valve is not freely accessible. series production, in particular, a few 90° round jet 45° round jet the metering system. speed, reproducibility, reliability and form of a bead. Application remains Thanks to a wide range of extensions, seconds can be critical and can lead documentation. With contactless contactless compared to a dot appli- attachments and nozzles, all valves to improved efficiency and greater Today, the limitations of dot appli- material application, the lubricant is cation using a needle metering valve, offer a high degree of flexibility. cost-effectiveness. The valves can be cation or continuous application applied to the component from a set where lubricant temporarily bridges Different distances, shot angles and optionally supplemented with various in bead form are quickly reached. distance. Regardless of the position- the gap between the metering valve spray patterns, as well as complex measuring devices for optimum quali- Lubricants often have to be applied ing of the valve on the axis, for exam- and the component. Spray valves are geometries, are possible without ty assurance and documentation, such in hard-to-reach places. This is the ple, shots can be set with 100 per cent ideal for contactless, full-surface any difficulty. Contactless greasing as a light barrier for shot detection, case, for example, in the automotive accuracy with a shot or high-speed application of greases and oils. They is a good solution when the compo- a gear flow meter, stroke detection industry, where grease has to be ap- valve, even from distances of up to are capable of both intermittent and nent in question cannot be greased or a pressure sensor. This means that plied to components after they have 120 millimetres. The shot valve can continuous material application. Here, before the assembly of other parts process reliability, high quality, and been assembled, as well as in other perform up to 200 switching cycles in too, the shot direction can be varied that subsequently prevent access to continuous monitoring and control 2 x 90° 360° industries such as the furniture and a second with minimal amounts of ma- depending on the extension. the application point or when a long are possible at all times, even with round jet round jet immersion distance has to be bridged. short cycles, high repetition rates and With the shot valve, for example, stringently defined tolerances. grease can be applied on two sides simultaneously, while, with the spray The challenges involved in contactless valve, 360° application is possible. greasing should not be underestimat- ed. The type and consistency of the High cost-efficiency grease and oil play an important role. Not all types of material are suitable Whether contactless greasing is for all valves, for example thin wetting suitable and offers advantages over of surfaces with the spray valve. De- material application with a metering pending on the nozzle size, materials valve should always be checked for with different viscosities can be pro- the particular application. Both con- cessed with the high-speed and shot tactless application with dispensing valve. In any case, it is important to valves and metering valves enable consider the main criteria involved in precise metering and clean material the decision process before selecting application. The nature of the material the metering system. In this way, there Watch live itself plays an important role in the are many benefits in terms of speed, videos now choice. The optimum combination precision and material cost savings. 8 ... ... 9
This involves bonding a plastic compo- nent to a metal or composites panel. The eldomix metering and mixing system from DOPAG is used, which is ideal for bonding applications and can be easily integrated into the highly automated production lines in the au- tomotive industry. A dual-component polyurethane is metered and mixed. In the application, a robot with a speed of 300 cc/min places a bead around the trim of the tailgate with maximum precision. Precise, reliable metering In the automotive industry, high pre- Above: Gear pumps ensure reliable cision with extremely stringent toler- conveying of the material ances as well as high process reliabil- ity and reproducibility are required. Due to this, and owing to the sensitive nature of the material, DOPAG put the entire mixing head of the eldomix at the end of the robot arm in the design process. As a result, deviations of the measured values from set parameters Right: The eldomix metering and mixing are very small and all requirements system was implemented worldwide and for metering precision can be met. ensures consistent standards in production Eldomix enables a highly complex ma- BONDING terial to be metered with a high flow rate and a very narrow error rate to be controlled and maintained. For complex demands Material pressure regulators and flow meters are used to ensure optimal control and process monitoring. The material pressure regulators reduce Metering system in operation around the world The automotive supplier has produc- Below: A dual-component polyurethane is metered and mixed. A robot then places a the pressure of the material being tion sites in more than 30 countries. Bonding automotive components conveyed down to the necessary Production lines are planned once bead around the trim of the tailgate working pressure. The flow meters and then implemented worldwide. As consistently and reliably around the world enable accurate measurement of the a global manufacturer itself, DOPAG current material flow, thus ensuring is able to meet this requirement ..... highly precise application. Gear metering pumps with a servo drive are precisely and replicate the metering system at all desired final locations used for material supply and mixing. across the world. For the automotive A total of over 18 kilograms of Countless components are bonded ticular, the joining of components is Even slight changes in temperature supplier, in addition to the individual adhesive is used per vehicle in to one another in modern automotive extremely important. For the bonding could lead to overpressure or fluctua- design, this was a key reason for the the automotive industry. Many production. This not only makes the to hold reliably and have a long service tions in the mixing ratio. The material partnership with DOPAG. Should mod- parts of lorry trailers and special vehicles lighter, but also increases life, precise metering and mixing of cannot be allowed to overheat. To ifications to the system be necessary vehicles are also bonded. DOPAG safety in the case of accidents. Com- the adhesive is essential. DOPAG ensure a constant temperature, the due to changing requirements, DOPAG developed an individual metering pared to welded cars, they perform came up with an individual solution for entire material supply takes place in implements these modifications system for an international auto- better in crash tests. For example, a global automotive supplier. a climate-controlled cell. Observance worldwide on all systems that are motive supplier, which has been bodywork and interior components, of all of these requirements ensures already in use and on future systems. implemented worldwide. windows and even engine components The metering and mixing system is continuously high metering precision are bonded. In electric cars, in par- used in the production of tailgates. and repeatability. 10 ... ... 11
news New product line for 1K bonding and sealing Coating release papers evenly glueLine offers a wide range of components and complete systems coatingmix processes silicone for the production of stickers With its glueLine product line, DOPAG offers individually To enable stickers to be removed from their release paper, the configurable solutions for the metering and application of release paper is given a silicone coating. With its coatingmix single-component adhesives and sealants in all industries. metering and mixing system, DOPAG offers an efficient, safe The product line includes high-quality components such as solution that is specially tailored to this application, meeting drum pumps for material supply, metering pumps, dispensing all requirements and offering high flexibility. Coatingmix can valves and components for monitoring and control that can be easily integrated into automated and existing application be integrated individually into existing production lines. For systems. It fills the material reservoir and keeps this full dur- customers who need an operational metering system for ing production. The metering system is suitable for all system their production, DOPAG offers complete system solutions. types as well as for the highest coating speeds (from 200 m/ All components and systems are available in various forms, min to > 1,000 m/min). The material is supplied directly from individually configured by DOPAG experts based on the original containers such as IBC containers or 200-litre drums. requirements of the respective application and production Coatingmix enables the processing of silicone coatings with process. The DIN standard 2304 for the professional imple- two to seven components. Several variants of the formula can mentation of adhesive processes is met in each case. be stored and accessed flexibly. Overview of all products: www.dopag.com/glueline Clean application of lubricants Dispensing technology for battery production Individually configurable dispensing stations for manual application vectomix TC processes thermally conductive materials DOPAG uses special dispensing stations for the manual DOPAG offers its vectomix TC metering and mixing system application of lubricants. With the help of an adapter, with special features specially for the processing of ther- components such as O-rings and other seals can be greased mally conductive materials. In the field of electromobility, or oiled manually. The metering process is triggered by the it is used in the production of batteries, in particular, as well downward pressure of the component on the adapter. The oil as in the potting of printed circuit boards or sensors. The or grease is metered and evenly applied to the component. vectomix TC dispensing system consists of two piston me- The dispensing station is easy to use, and any contact be- tering units which are available in different sizes and which tween the user and the material is prevented. The dispensing can be combined together. This modular structure enables station is particularly suitable for semi-automated assembly a diverse range of applications as well as variable mixing stations and fully automated assembly cells, such as in the ratios and discharge ratios. The components are equipped automotive industry. The adapter and the entire system with a special coating to protect them from excessive wear can be configured individually. Volumetric metering valves and to ensure consistent and reliable processing. The mate- also offer high repeatability. Pneumatic compressed air is rial can be discharged in shot or bead form. required for material supply. 12 ... ... 13
IN FOCUS The perfect PU foam gasket Automated production with dynamicLine Strong adhesion, long durability and high reproducibility – with dynamicLine from DOPAG, series production of PU gaskets can be designed efficiently. 14 ... ... 15
The application of PU gaskets on com- ponents for control cabinets is a typical IN FOCUS application of dynamicLine PU foam gaskets PU foam gaskets Benefits of automated production compared to manually inserted seals • They are automatically fixed in position and can stick without any addi- High-quality and efficient production Watch application video tional adhesive tape. • Thanks to the precise coordination of metering volume and robot speed, ..... the start and end points of the foam bead come together perfectly, so there are no undesired coupling points or open joints or notches. • Considerably lower costs for a seal Polyurethane (PU) gaskets protect offers significantly higher process opening, which could otherwise create and hoses can be controlled. The con- • Higher-quality seal component interiors from moisture, reliability. The seal adheres firmly and an untidy sealing bead or make the trol unit can store several metering and • Short cycle times enable efficient, automated production. dirt and other environmental influences. permanently to the component. There component or belt system dirty. PU positioning programmes. For example, • Practically no waste compared to punched or cut seals For example, they seal control cabinets, are no coupling points or open notch- gaskets can also be produced much it is possible to switch between differ- • System is rinsed with water, solvent-free their housings and doors, or the lights es. Thanks to a controlled overlap, faster and in higher volumes by means ent components or material formula- and speakers in cars. They are also used the start and end points of the foam of the FIPFG process (formed-in-place tions. Furthermore, different discharge in the filtration and packaging industries. bead merge. A nozzle-closure system foam gasket). capacities with varying seal widths or PU foam gaskets can be inserted man- ensures seamless closure of the sealing heights can be selected. ually. However, an automated solution bead. It prevents dripping at the nozzle PU gaskets are made from reactive polymer materials. In general, two com- High flexibility: applications for ponents are processed with a dynamic bonding and potting Knowledge mixing system. Metering and mixing are carried out precisely and with consist- DynamicLine also offers solutions for With the FIPFG process (formed-in-place foam gasket), reactive polymer- ently high quality. With the use of a the dynamic mixing and automated ic materials are metered, mixed and then applied using a dynamic mixing linear robot, the gaskets can be applied metering of adhesives and potting system such as dynamicLine from DOPAG. This involves an A-component directly onto the component automat- compounds. The dynamic mixing head (polyol) and a B-component, as well as the hardener (MDI isocyanate). The ically. It is also possible to position the is suitable for a wide range of materials, A-component has molecule chains of different lengths. They determine component beneath a permanently from extremely liquid to highly thixo- how soft or hard the foam is after hardening. The longer the molecule installed mixing head with the aid of tropic. The use of linear or industrial chains, the softer and more flexible the foam. Mixing the A and B-com- an industrial robot and start with the robots makes automation possible that ponents in the mixing system starts the reaction. The molecule chains geometry of the foam bead. The result meets the exact requirements of the connect with one another and a polymer is formed. This produces carbon is a soft foam seal that hardens at application. dioxide as a fission product. With the technology used by DOPAG, the room temperature. To compensate for low-pressure process, this is responsible for foaming the material and different ambient temperatures, the then hardening it at room temperature. temperature of the mixing chamber as well as that of the material containers 16 ... ... 17
Automated application of gas- kets to a control cabinet door PROJECT OUTLINE PROJECT OUTLINE Series production of PU gaskets Convenient material handling thanks in the automotive industry to shuttle sliding tables The challenge the dynamic mixing head, which is mounted on a travelling The challenge The solution axis. The mixing head can move to the two positions on the Production in the automotive industry involves high-quan- left and right in order to apply the material. The robot then The automated production of PU gaskets is only efficient if To ensure efficient production processes, DOPAG combined tity orders, where reproducibility, process reliability and takes over the application and moves the component in the handling of the components is optimally integrated into dynamicLine, consisting of a dynamic mixing head and a quality assurance play a crucial role. DOPAG developed a accordance with the contour. The benefit of this approach the production process. For an Eastern European manufac- linear robot, with a shuttle sliding table. The control cabinet system that meets these requirements exactly for Gealan is that a gasket can be applied to a component on multiple turer of electronic products, DOPAG adapted its dynamicLine doors are manually placed on the shuttle sliding table. When Formteile GmbH (a developer and manufacturer of indus- sides in a single work step. The PU gasket then hardens at product precisely to the company’s requirements. The cus- the start button is pressed, the shuttle sliding table moves trialised plastic parts and components) and Foster (a sound room temperature on a specially produced conveyor. Exten- tomer needs to apply a PU gasket to control cabinet doors into the application area, and the linear robot with the dy- system manufacturer) for the application of PU gaskets to sive process assurance systems meet all the requirements of different sizes. Handling should be as ergonomic and namic mixing head moves into position and starts applying speaker modules. One of the primary requirements of the of the automotive industry. The workpiece carriers can be convenient as possible for users, even in the case of large the PU gasket. In the meantime, the user can prepare and system is high flexibility. PU gaskets are to be applied to replaced within a few minutes and the appropriate meter- doors, and should also take as little time as possible. insert the second control cabinet door on the second level. multiple different components at multiple points. ing process can be conveniently selected using the system’s The software automatically identifies which level is ready touch panel. This gives the user maximum flexibility in for application of the gasket and brings the dynamic mixing The solution series production. The user can respond quickly to different head into the right starting position automatically. The user needs and manufacture variable quantities of different can respond flexibly, e.g. with the help of the hole pattern The system has several procedural steps, with three robots components. grid on the shuttle sliding table, and can even insert several handling the components. These are inserted manually and smaller control cabinet doors. A corresponding programme supplied via two conveyors. A robot picks up a component can be stored for each application and then selected in just on the left or right and directs it to a nozzle for plasma a few steps as required, ensuring maximum flexibility in the pre-treatment. This ‘activates’ the surface of the com- production of PU gaskets at all times. The materials for the ponent, enabling the gasket to stick to it. The robot then subsequent PU gasket, the A-component and the B-compo- places the component in a workpiece carrier. These have an nent, are conveyed into the mixing head via pressure tanks. important secondary function, as they help with ionisation. A material conditioning system controls the temperature The components are statically charged and the surfaces of the containers and hoses. This compensates for fluctu- are neutralised for the subsequent application of material. ations in the ambient temperature and ensures that the The other two robots then take turns picking up the compo- material is prepared reliably with a constant temperature Complete nents from the workpiece carriers. The gasket application case study and consistent level of quality. then follows. The polyurethane is metered and mixed in and video 18 ... ... 19
INDUSTRY IN FOCUS Maximum comfort Premium metering and mixing technology ensures durability and high quality for DOPAG offers solutions for all steps involved in the production kitchens and household appliances of household appliances: bonding, sealing, greasing, potting and gasketing ..... Systems for sealing side. Ceramic hobs or the frames of range of metering components, valves washing machines and dishwashers and pumps enables individual systems For protection against dust and Bonding and potting For sealing, DOPAG offers metering are also sealed in this way. to be set up, which can be integrated moisture or for a secure hold, systems for the dynamic mixing and into automated production lines. All various components are potted, In joining technology, the household application of sealing foams as well Application of lubricants metering and mixing systems are bonded, greased and sealed appliance industry relies primarily as metering and mixing systems for adapted to the specific application during the production of house- on partially and fully automated the application of sealants. Various Greases and oils ensure low friction, and configured according to the hold appliances. High-precision processes, in which various pre- and systems fitted with piston or gear smooth, quiet operation and long requirements. metering and mixing technology post-treatment processes, such as pumps are available for the metering, durability for components and knobs. ensures safety and high quality plasma pre-treatment or hardening mixing and application of sealants. Lubricant is therefore used in numer- for consumers and producers. of the components, are already For the dynamic mixing and appli- ous components in the production of integrated. Silicone is primarily used cation of PU foam gaskets, DOPAG household appliances. For example, The quiet hum of the refrigerator, the here, as it can withstand the often Washing machine: drum bear- offers an efficient, automated solution lubricant is applied in various places gurgle of the dishwasher or the smell high ambient temperatures without ings and seals are greased, the in dynamicLine. Ceramic or stainless in pumps for washing machines and of freshly ground coffee – there is an any difficulty. For example, panels control housing and water pump steel sinks, for example, have foamed dishwashers and in electrical motors. array of electronic devices in every and housings for washing machines, are sealed, heat condensers are seals like this on the installation For greasing and oiling, a modular modern kitchen to ensure a high level dishwashers and refrigerators are potted of comfort. The appliances, which are bonded. In ovens, for example, glass easy to operate, have gone through panes and profiles for the doors are countless production steps before bonded together. There are various ending up in the kitchen. Metering and different options for every applica- mixing technology is an integral part tion. The adhesive can be applied in a of almost all production steps. Auto- multifunctional cell, which can also be mated processes require high repro- integrated in the line. Alternatively, ducibility and reliable application. The DOPAG designs individual special various parts and electronic compo- systems that meet all requirements nents are bonded, sealed, greased or precisely. The same applies to the Above: Automated application of adhesive potted during the production process. potting of electronic components with to components for the production of oven Single and dual-component materi- epoxy resin, such as in heat condens- doors. Pre-treatment with Pyrosil has als based on polyurethane, epoxy or ers for tumble dryers or control units already been carried out silicone, as well as lubricants, are also for dishwashers and refrigerators. In used. DOPAG provides the custom- addition to protection against dust, ised metering and mixing systems moisture, corrosion and shock, this required for every type of application. also includes sight protection and pro- tection against replication. Watch application video 20 ... ... 21
INSIDE DOPAG International Following networking of teams DOPAG Roger Hermann is Director Key Market Automotive & Lubrication at DOPAG AG, Switzerland. Here, he DOPAG digitises distribution processes This time in Switzerland introduces Cham and Lake Zug and gives some tips for a visit there. ..... ..... With eleven of its own branches DOPAG branches will be connected to want to work with the same tech- Which highlights should not be missed? Sunset with lake views – There are no mountains around and more than 30 distributors, the CRM in the next months. nology at each site. With the help of Villette-Park – Magnificent English-style park with the town of Zug, so it makes for a great spot to admire DOPAG has a global presence. the CRM system, DOPAG employees mature trees spread over an area of 46,000 m², located some beautiful sunsets. The sun then sets in the lake. New customer, quote and project worldwide can access the data from directly on Lake Zug in Cham. There’s plenty to discover The majority of the company’s Before that, you can enjoy a piece of traditional Zuger management processes are present- the previously installed metering and and lots of places to relax along the 7.4-km loop trail. Kirschtorte there. It can only be made in the canton of customers also operate inter- ed clearly with the CRM system and mixing system and configure it at Zugerberg – Easily accessible with the Zugerberg funic- Zug and contains kirschwasser made from the famous nationally and cooperate locally organised efficiently. ‘In this way, the relevant location with the same ular. Even though it’s just 1,000 metres high, the views Zug cherries (Swiss German: Zuger Chriesi). with DOPAG. With a new CRM we can process each enquiry in the parameters. ‘We want to shine the of the mountains, lake and, depending on the weather, system, the company shapes its best-possible form, no matter how light even more on our international the sea of fog are amazing. There are also lots of leisure Where to go for a culinary experience? distribution processes trans- complex it may be, and share it with customers and sales teams,’ explains opportunities available. If you’re in Villette-Park, you can enjoy some high-class parently and internationally. the right contact person, so that our Knaus. 'With the CRM system, we are Tour on Lake Zug – With a tour on the lake, you can ex- Swiss cuisine with lake views at Villa Villette. If you prefer Customers in particular stand to customers receive an expert answer connecting all of our teams in DOPAG’s plore the region from the water. Or hop off at one of the a more rustic experience, then Restaurant Raben in Cham benefit from this. promptly,’ says managing director branches around the world and in- nine stops, such as in Zug or Arth am See. From Arth, you serves delicious Swiss cuisine. The time-honoured sur- Steffen Knaus. From the initial enquiry creasing transparency.’ This increases can climb the Rigi and admire Lake Lucerne. roundings provide an intimate atmosphere. In just a few clicks, DOPAG employees and project management to delivery knowledge transfer between the around the world will be able to get an of the system, all data is stored in the individual branches and also provides What can be explored off the beaten path? What do you like most about your region? overview in the future: What metering CRM system. the option to access existing data and Chomer Märt – Has traditionally been held in Cham on Cham and Lake Zug are very diverse. The lake and moun- and mixing system was the customer experience during the construction the last Wednesday before the first Sunday of Advent tains offer a wealth of leisure opportunities, and if you’ve previously using? Where is the system Sharing knowledge around the processes of new systems. The CRM for almost 200 years. There are over 100 market stalls already done everything around Lake Zug, you can also be in operation? Which colleague was world system remains flexible despite the with lots of different things on offer. in Zurich or Lucerne on Lake Lucerne quite quickly. working on the project and is familiar international nature. It has a modular Ziegelei Museum – Small museum near Cham on the with the application? – These are the The aim is not simply to optimise structure and is scalable. It will also history of brick making, the only one of its kind in Swit- types of questions that DOPAG em- and digitalise the entire distribution serve as a strategic control tool in zerland. You can take classes to create your own bricks. ployees deal with every day. Thanks to process as part of DOPAG’s global the future, helping to identify trends the recently launched customer rela- digitalisation offensive. It is more that more quickly and use the insights for tionship management system (CRM), the CRM system simplifies interde- the benefit of DOPAG customers. these questions will be answered in partmental and, above all, internation- the future. In 2019, DOPAG began to al cooperation, and thus also offers Cham is located on Lake Zug in Switzerland and is home technology has been concentrated in Cham to this time. introduce the world’s leading CRM many benefits to the customers. This to DOPAG Dosiertechnik und Pneumatik AG. DOPAG was Here, all metering systems for greasing and oiling are de- system Salesforce. Additional coun- is because many customers who have founded here in 1976 and the first metering valves and signed and produced according to customer requirements tries followed in 2020 and further multiple production sites worldwide pumps for greasing and oiling in the automotive industry and tests are carried out in DOPAG’s own technical centre. were developed here. The entire expertise for 1K dispensing 22 ... ... 23
Global sales and service network You can find your local DOPAG contact at www.dopag.com/contacts Branches Distributors We are one of the world’s most experienced manufacturers of DOPAG is part of the HILGER & KERN GROUP, a reliable supplier high-quality metering and mixing technology. Wherever adhesives, and a development and service partner to industrial companies in resins, silicones, sealing foams or lubricants are metered and a variety of market segments for more than 90 years. The group applied in industrial production, we offer reliable, precise solutions. employs around 350 people and has subsidiaries and distributors in We provide systems and components for highly automated pro- more than 40 countries. duction processes, including for the automotive, wind, household appliances and electrical industries, as well as for aerospace. ISSUE 02
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