The future of home: a mutual approach - NBS Internal - NBS Internal - Nationwide Building Society Media Centre

Page created by Joshua Sanders
 
CONTINUE READING
The future of home: a mutual approach - NBS Internal - NBS Internal - Nationwide Building Society Media Centre
NBS Internal

               The future of home:
               a mutual approach
NBS Internal
The future of home: a mutual approach - NBS Internal - NBS Internal - Nationwide Building Society Media Centre
Nationwide Building Society would like to thank the following
    organisations for contributing to this report:

Thank you to all the organisations who contributed their insights to our report.
The content and research are the work of Ipsos MORI and Nationwide.

2                                                                                  3
The future of home: a mutual approach - NBS Internal - NBS Internal - Nationwide Building Society Media Centre
Contents
    Page

    06 Key Insights                                                  26   Rosie Toogood,
                                                                          CEO, Legal & General
           •   Foreword                                                   Modular Homes
           •   Key stats: The way we live now
           •   Key insights: Doing housing differently after Covid   33   Ben Beadle,
                                                                          CEO, National Residential
           •   Creating a better future for homes
                                                                          Landlords’ Association

    16 Home truths:                                                  35   Polly Neate,
                                                                          CEO, Shelter
           How we feel about our
                                                                     36   Leigh Pearce,
           homes after Covid                                              Chief Executive,
                                                                          Nationwide Foundation

    22 Availability:                                                 41   Bukky Bird,
                                                                          Group Sustainability
           Getting the housing mix right                                  Director, Barratt Developments
                                                                          Guy Anker,
                                                                     45   Deputy Editor and
    28 Affordability:                                                     Head of Operations,
           The key to tackling homes                                      MoneySavingExpert.com

           crisis for owners and renters                                  Sara Kinsey,
                                                                     48   Head of Historical Archives,
                                                                          Nationwide Building Society
    28 Sustainability:
           Green houses

    54 Appendix:
           Methodology and references
4                                                                                                          5
The future of home: a mutual approach - NBS Internal - NBS Internal - Nationwide Building Society Media Centre
Foreword from Sara Bennison                                                                                                   committed to come back with
                                                                                                                              recommendations on the actions                                     7/10                                            Majority
                                                                                                                              we believe could create momentum
                                                                                                                              in building more homes, the right           Homeowners live in their 'forever home',                     of people unconcerned with
Chief Product & Marketing Officer, Nationwide Building Society                                                                homes for the nation’s needs and
                                                                                                                                                                            where they feel settled - only half of
                                                                                                                                                                              private renters feel the same
                                                                                                                                                                                                                                     carbon emissions of their home
                                                                                                                              greening homes.
                                                                                                                              As we recover from the pandemic
Home. It’s always been a word which       So although much in our world has         collaboration. That’s why we invited      and look towards a net zero future,                     Post-covid                                               We need to retrofit
means more than its four letters. And     changed, fundamentally the drivers of     dozens of organisations from public,      we have a real opportunity to shape                a quarter of renters                                          two homes per
it definitely means more than ‘house’     these different experiences are the       private and third sectors, to come        our housing market for the better. If,
or ‘flat’. The meaning of ‘home’          same thorny issues we have been           together to discuss these problems
                                                                                                                                                                                     are further from                                          minute to decarbonise
                                                                                                                              having read this report, you would                    home ownership                                             our homes by 2050
expanded ever further through the         wrestling with for years – the            and agitate for better answers.           like to join us, we would be delighted
pandemic: home was not just ‘where        availability and affordability of homes                                             to have you aboard.
                                                                                    The rules of the game were simple.
the heart is’ or ‘an Englishman’s         people want to live in. In other words,
                                                                                    No admiring of the age-old problems.
castle’. Home became our world.           the pandemic has magnified some of
                                                                                    No taking of the age-old sides. This
We wanted to understand the human
                                          the inequalities in the housing
                                                                                    was a time to find the silver linings     Sara Bennison
                                          market. On top of that, we are                                                                                                           1/3 of Generation Z
and other impacts of the pandemic on                                                from the Covid clouds.                    Chief Product & Marketing Officer
                                          wrestling with a new challenge –                                                                                                 think older people living in large                       1 in 5 would like to live in a
our homes and how we live in them.                                                                                            Nationwide Building Society
                                          sustainability. More specifically, how    I was astounded by the generosity of                                                        homes should downsize                               multi-generational household
Many people enjoyed spending more
                                          do we tackle the enormous task of         the people who took part in our
time at home but, according to the
                                          reducing the carbon emissions from        conversations and the willingness to
research we commissioned from Ipsos
MORI, people’s experiences differed
                                          our homes?                                cross traditional divides to work for                                                                      Energy                                               Private gardens
                                                                                    the mutual good. Thank you.                                                                                efficiency                                           are still the most
hugely. Homeowners generally had a        Availability, affordability and
better lockdown than renters. Older       sustainability. These are the three key   Indeed, the ideas which flowed were                                                             Over four in 10 say                                             important feature that
generations were happier with their       housing challenges we face. How do        so rich that we didn’t want them to                                                        energy efficiency has become                                         makes a good home
                                                                                                                                                                                more important after Covid
homes than younger people. Home           we move forward from stating the          stop with the publication of this
ownership remains a key aspiration        challenges to solving them?               research. It is all too easy to call on
                                                                                    others to find solutions – the ‘they’                                                                     Among homeowners
for the majority, but seems further out                                                                                                                                                                                                                      £
                                          Among the many lessons of the
                                                                                                                                                                                              HALF

                                                                                                                                                                                                                                          £
of reach than ever to many.                                                         who should sort it all out. Instead, we
                                          pandemic we have seen that big                                                                                                                                                                                              £   £
                                                                                    agreed to look to ‘us’ which is why
                                          problems are best solved through                                                                                                                    say they have done
                                                                                                                                                                                                                                           First time buyers in London
                                                                                    four cross industry groups have                                                                           nothing to improve their
                                                                                                                                                                                              energy efficiency over the                  are spending 51% of take            £
                                                                                                                                                                                              last five years                               home pay on a mortgage

                                                                                                                                                                                                                                    £
                                                                                                                                                                       Statistics sourced from survey findings and other sources, as detailed throughout the report
6                                                                                                                                                                                                                                                                                 7
The future of home: a mutual approach - NBS Internal - NBS Internal - Nationwide Building Society Media Centre
Availability                                                                                                              Affordability
Key               1. We need to                          2. Responding to trends                  3. We need urgently to                    4. Smarter taxes/                    5. Home ownership

insights:         modernise the
                  housebuilding process
                                                         such as remote working,
                                                         multi-generational living and
                                                                                                  fix inequalities between
                                                                                                  homeowners and renters
                                                                                                                                            incentives could make
                                                                                                                                            the housing market
                                                                                                                                                                                 further away after
                                                                                                                                                                                 Covid as buyers
                  to deliver homes                       smaller households could                 that were magnified                       work better                          struggle to raise
Doing housing     we need                                ease pressures on housing                by Covid                                                                       deposits
differently
after Covid     “The planning system needs to           “Building more smaller homes             “Aspirationally, 80% of people want      “We need to avoid demand side        “We need to make home
                deliver the numbers of high quality     needs to take into account the           to buy. Be careful about the claim       measures like help to buy and        ownership more accessible. People
                homes we need, at the pace we           types of household that might want       that Gen Z don’t want to own things.     introduce a progressive property     want to own their own home.”
                need them. Central and local            to move into them e.g. a two bed         The reality is that they are poorer at   tax replacing stamp duty and         David Renard, LGA Housing
                government can have a much              flat that was big enough for             their age than previous                  council tax.”                        Board Chair and Conservative
                more proactive role in getting          someone to downsize into from a          generations.”                            Anya Martin, Director,               Leader Swindon
                homes built.”                           four bed house.”                         Ben Page, CEO, Ipsos MORI                PricedOut                            Borough Council
                David Thomas, Chief Executive,          Chris Norris, Director of Policy &
                Barratt Developments                    Practice, NRLA                                                                                                         “The problem is that people simply
                                                                                                 “We can reduce pressure on the           “As well as building more social
                                                                                                 market by building more social           housing surely we need to at least   aren't able to save because of the
                “Modernising the home building          “There is a huge opportunity if in the   housing. We also need to ensure          suspend the right to buy? If we      giant cost of housing, and the fact
                process will involve bigger picture     future people are able to work from      people can downsize so that there’s      need to increase availability then   that wages haven't risen in line
                changes around resourcing, skills       more remote rural areas, allowing        more flow in the private market.”        we need to stop social housing       with rents or prices.”
                and competency.”                        young people to remain in rural                                                   being lost.”                         Charlie Trew, Head of Policy,
                                                                                                 Charlie Trew, Head of Policy,
                Mark Farmer, Chief Executive,           communities and make a living.”                                                                                        Shelter
                                                                                                 Shelter                                  Fiona Howie,
                Cast Consultancy                        Maddy Fitzgerald,                                                                 Chief Executive, TCPA
                                                        The Prince's Countryside Fund
                “We need to increase diversity in                                                                                         “Is there a smart way to address
                the way homes are supplied and                                                                                            the need for more social housing
                who supplies them. Community-led                                                                                          by local authorities and housing
                housing has much unrealised                                                                                               associations taking on the
                potential to do housing differently.”                                                                                     repurposing of void retail and
                Leigh Pearce, Nationwide                                                                                                  office space.”
                Foundation                                                                                                                Robin Fieth, CEO, BSA

8                                                                                                                                                                                                                    9
The future of home: a mutual approach - NBS Internal - NBS Internal - Nationwide Building Society Media Centre
Affordability                       Sustainability
Key           6. Reform of the PRS                7. Consumers need                        8. Eco-complexity                        9. Fair and affordable               10. Better together:

insights:     could deliver better
              availability and
                                                  convincing of the need
                                                  to green homes
                                                                                           standing in the way of
                                                                                           sustainable homes
                                                                                                                                    green funding formula
                                                                                                                                    urgently needed
                                                                                                                                                                         public-private sector
                                                                                                                                                                         collaboration
              affordability                                                                                                                                              essential to net zero
Continued
            “We need to get the PRS back to      “Most people don’t recognise that        “Awareness of the need to green         “Customers are understandably        “The retrofit construction sector
            what it does well, including         greening their home is one of the        homes is increasing – but when people   concerned about saving money,        needs a set of long-term policies
            providing flexible accommodation     top six ways to reduce their carbon      do renovations or improvements, they    and our challenge is to              to incentivise innovation and
            for those that need it and a place   footprint. There is a mismatch           are overwhelmed by the scale and        demonstrate that energy              investment in the industry to
            for young people to live.”           between support for climate              complexity.”                            efficient homes are also the         create systemic change.”
            Lord Best, Chair of the              change and people’s perceptions          Cécile Troquart, Customer               cost effective choice.”              Emily Braham, Strategy
            Affordable Housing Commission        of their homes.”                         Insight Director, Kingfisher            Bukky Bird, Group Sustainability     and Operations Director,
                                                 Julie Hirigoyen,                                                                 Director, Barratt Developments       Energiesprong UK
            “We can’t forget the workers who     Chief Executive, UKGBC                   “We need to introduce a ‘building
            keep cities alive through our                                                 renovation passport’ that sets out      “Without investing in supply side    “There needs to be better
            thinking – they have to have         “We cannot new-build our way to          clearly what needs to be done on        development, we cannot make          cooperation, facilitated by
            affordable housing options.”         decarbonising the housing stock.         each home to make energy                enough retrofits and never get the   government, to allow people and
            Paul Broadhead, Head of              New-build does not provide a route       efficiency improvements.”               mass market engaged as prices        companies to talk cooperatively
            Mortgages & Housing, BSA             to net zero.”                            Jessica Levy, Federation of             will be too high.”                   without fear of breaching
                                                 Darach Ó Braonáin, Group Vice            Master Builders                                                              competition rules.”
                                                                                                                                  Soren Nellegaard, Business
                                                 President, Publicis Sapient                                                      Development Manager,                 Claire Tracey, Chief Strategy
                                                                                                                                  RetrofitWorks                        and Sustainability Officer,
                                                                                          “A PAS 2035 retrofit process could
                                                 “For too long, conversations about                                                                                    Nationwide
                                                                                          provide the roadmap for the
                                                 leading a green lifestyle has been       progressive decarbonation of an         “Green changes could be
                                                 about giving things up, but in reality   existing property. Couple this with a   incentivised through, say,
                                                 better homes help us to lead lives       financial payback plan to assist        stamp duty reform.”
                                                 that are cleaner, cheaper and            owners with what makes the              Julie Hirigoyen,
                                                 healthier. Surely that is something      difference, the sequence in which it    Chief Executive,
                                                 everybody wants.”                        needs to be addressed and which         UKGBC
                                                 Michael Lewis, Chief Executive,          types of accredited organisations to
                                                 E.ON UK                                  use and we have a scalable solution.”
                                                                                          AJ Eaton, Divisional Director,
10
                                                                                          Mi-Space                                                                                                         11
The future of home: a mutual approach - NBS Internal - NBS Internal - Nationwide Building Society Media Centre
Key Insights

Creating a better
future for homes                                                             Housing delivery action group
                                                                             Why?
                                                                             Addressing the historic undersupply of housing is
                                                                             key to addressing the availability and affordability
                                                                             of homes across all tenures, moving the emphasis
                                                                             from planning reform to process reform.
     Availability               Affordability               Sustainability   What will the action group focus on?
                                                                             Speeding up the delivery of new homes by
These were the themes coming out of our consumer                             removing inefficiencies in the system, building
                                                                             trust between parties and adopting more agile
research and the cross-industry roundtable discussions.                      approaches by, for example:
                                                                             • Streamlining and modernising the construction
                                                                                process, through different methods of
If that’s what we need, what does it                                            construction.
take to get there?                                                           • Exploring how changes to the planning and land
                                                                                use systems can ensure land is available for
That’s the question which the organisations involved in                         development.
this project want to tackle together with a brief to find                    • Making the most efficient use of development
practical solutions to some age-old challenges. Solving                         sites, including ensuring more social housing is
                                                                                funded and built.
every problem all in one go is clearly an impossibility.
                                                                             • Addressing the skills shortages so that we have
But taking some first steps, using our convening power                          enough workers to build the homes we need.
to form action groups to address a number of distinct
but interrelated needs, and seeing where they
lead, is well within our grasp.

12                                                                                                                                  13
The future of home: a mutual approach - NBS Internal - NBS Internal - Nationwide Building Society Media Centre
Key Insights

 Green homes action group                                          New homes action group                                      Rental action group
Why?                                                             Why?                                                         Why?
Making the nation’s homes greener can – and must – be a          There’s a fundamental disconnect between demand              The private rented sector provides homes to 1 in 5
major part of any transition to net zero. If this is to become   and supply right across the housing market,                  households, but the experience of tenants varies widely,
a reality, we’ll need to see a wide range of industries (and     irrespective of tenure and lifestage. This is resulting in   with private renters the least happy with their homes.
Government) work together. We need major collaboration in        the paradox of rising numbers of households that are
order to deliver the policies and consumer consent needed to     overcrowded and rising numbers of those that are             What will the action group focus on?
meet the UK’s ambitions. That’s why we are developing an         underoccupied.                                               Creating a private rented sector that works for the
action group to tackle some of the key obstacles and                                                                          mutual good of landlords and renters, by for example:
opportunities on the path to ‘net zero homes’.                   What will the action group focus on?                         • Ensuring those who aren’t in a position to own a
                                                                 How to increase the number of new homes being built             home have an affordable place to live where they feel
What will the action group focus on?                             across all tenures, ensuring they meet the differing            secure and are part of a community.
How organisations and government can work together               needs of young people, families, empty-nesters and
to build awareness, identify solutions, close the skills         the rising number of single households, considering          • Building trust between landlords and tenants.
gap and make sure it’s fairly financed by, for example:          how, for example:                                            • Ensuring landlords provide good quality homes for
• Convincing customers of the need to green their                • To build the types of homes people most need,                 their tenants.
   homes, giving them the confidence and knowledge                  considering whether the pandemic has changed              • Protecting tenants through a national landlord
   to make sustainable green home improvements.                     how people trade off between location, cost and              register and reform of tenancy deposit.
• Constructing property data, perhaps through a building            space to live.                                            • Supporting and incentivising landlords to retrofit
   passport, that outlines the changes and upgrades              • To achieve an optimum tenure mix, including                   properties with low-carbon technologies.
   necessary to an individual home.                                 sufficient social housing to meet demand.                 • Making sure people can afford to move out of the PRS
• Exploring how a National Retrofit Strategy from                • To remove barriers and disincentives to moving to             and into home ownership if that’s what they aspire to.
   Government, including addressing the skills gap,                 increase velocity.
   could help drive change.                                      • To ensure the property tax system, including stamp
• Considering how to build a manufacturing process                  duty and council tax, is working effectively to
   for green improvement that lines up new build and                encourage people into suitable homes.
   retrofit to deliver scale for both sectors much quicker.      • To support aspiring homeowners to raise a deposit.
• Ensuring that the homes we are building now are                • Lenders can help those who want to buy a home,
   sustainable and future-proofed.                                  such as innovating around loan to income limits
• Considering how grant schemes, private sector                     and stress rates.
   funding, tax and VAT incentives can ensure green
   homes are financed in the fairest possible way.
14                                                                                                                                                                                        15
The future of home: a mutual approach - NBS Internal - NBS Internal - Nationwide Building Society Media Centre
What are the dynamics at work in today’s housing market? And have they changed as a result of
Home truths:                    Covid, and 18 months of ‘stay at home’ orders?
                                While it’s clear that people have experienced the pandemic very differently, depending on where
                                they live, how they live, and who they live with, our research shows that in the main the pandemic
                                has magnified existing trends in the housing market. Looking ahead to our post-pandemic world,
                                we need to learn from these experiences to make the housing market work better for everyone.

                               Longstanding inequalities
                                                                         Homeowners happier than renters
                               between homeowners and
                               renters deepen after Covid                                             How satisfied or dissatisfied with each of the following? (% satisfied)
                                                                                                                                                                                    75%
                               Perhaps the most striking divide is an         Your current home                                                                       63%

                               old one – between homeowners and                                                                                                       63%

                                                                                                                                                                                   73%
                               renters. Dealing with the sharply                   Your family life                                                                          68%

                               different experiences of homeowners,                                                                                                        66%

                                                                                                                                                                             68%

                    How we
                               private and social renters is more              Ability to pay your                                                                  61%
                                                                                  rent/mortgage                                                                        64%
                               urgent than ever.                                                                                                                        65%
                                                                           The amount of leisure

                  feel about
                                                                                                                                                                      63%
                               Homeowners are more content with                  time you have                                                                       62%

                               their homes, and report better                Your ability to get by
                                                                                                                                                                          65%

          our homes
                                                                                                                                                            50%
                               physical and mental health. Three-                       financially                                                         50%

                               quarters are satisfied with their home,                                                                                  47%
                                                                                                                                                                     62%
                                                                              Your mental health
                               which other data sources show tend                                                                                     45%

                               to be larger than they need, with                                                                                        48%
                                                                                                                                                                    60%
                                                                             Your physical health
                               affordable mortgages. In the main,                                                                               41%

               after           they feel happy and settled where                                                                                                    60%
                                                                          Your household income                                           37%
                               they live and have no plans to move.                                                                               44%

                               They have significantly better mental

                  Covid
                                                                                                                                                              51%
                                                                                   Your social life                                                   46%
                               and physical health than renters.                                                                                42%

                                                                                                                                                              51%
                               Although tenure is not the only factor,              Your work life                                                            51%

                               there is a clear correlation between                                                                       36%

                               tenure and wellbeing.                                       Homeowners             Private renters        Social renters

16                                                                       Source: Ipsos MORI 2,985 adults aged 16-75 in the UK, interviewed online 25-28 June 2021                         17
The future of home: a mutual approach - NBS Internal - NBS Internal - Nationwide Building Society Media Centre
Home Truths

Renters report higher levels of
dissatisfaction with their home, as
                                              Crisis, what crisis?
                                              Although the housing crisis narrative is deeply embedded in the                                        Becoming more Italian?
well as worse physical and mental             national consciousness, fewer people worry about it today than four
health. This may reflect the fact that        years ago. However, the views of owners and renters diverge sharply,                                   In some countries the most common living arrangement for young adults is to
three in 10 of renters are living in          with a much deeper sense of crisis among renters.                                                      live with your parents – in Europe this is most common in Italy, where seven in 10
homes that are too small for their                                                                                                                   young adults aged 18-34 live with their parents. In the UK more adult children are
needs – twice the proportion of                                   To what extent do you agree or disagree... (% agree)                               living with their parents for longerA.
homeowners – and also because                                                                                                                        25-year old Simran, a council employee, lives with her parents out of choice. “I
other data shows they are more likely                    66%     68%
                                                                                                                                                     am incredibly lucky to be living with my family,” she says. “I know people want to
                                                                                  63%
to be under financial pressure.                                          60%                                                                         move out as soon as they can, but I don’t see myself doing that.” Living at home
                                                                                                            56%
Within the rental sector, there are                                                                                  49%
                                                                                                                                                     does mean she can save money – probably for a “large house deposit.”
clear differences between those who                                                                                                                  Other young adults are living with their parents out of necessity – and the
rent privately and those who rent                                                                                                     39%
                                                                                                                                                     number could rise sharply if young people lose their jobs as pandemic-related
                                                                                                                             33%
socially, such as through a housing                                                                                                                  support schemes are withdrawn.
association.
                                                                                                                                                     Andrew Gall, Chief Economist at the Building Societies Association, wonders if
Social rent households are generally                                                                                                                 this will be a short-term trend or a more decisive shift. “Could we see the
happier than those renting privately.                                                                                                                numbers living with parents extend to a rise in multi-generational living, so the
Six in ten (60%) social renters feel                                                                                                                 family home becomes a multigenerational asset?” he asks. “It could be a solution
                                                   There is a housing crisis in Britain/the UK          There is a housing crisis in my local area
happy and settled and are not looking                                                                                                                to affordability challenges, long term care, childcare costs, while using the fact
                                                               Total      Homeowners             Private renters     Social renters                  that a number within older generations have wealth in the form of large houses.”
to move, a figure that drops to under
half (48%) for those renting privately1.     Source: Ipsos MORI. 2,985 adults aged 16-75 in the UK, interviewed online 25-28 June 2021

The one in fivehouseholds2     that rent
privately are the least satisfied with
their home. Fewer than half are happy      People’s aspirations for their                             Almost two million more households             There are significant regional            of London property. The result is          It is not only aspiring homeowners
and settled for the long term, and         homes haven’t changed but                                  would own their own home if Britain            differences. Home ownership is most       that a lot of people feel trapped and      who are struggling to find the home
almost four out of 10 are unhappy                                                                     had been able to maintain home                 common in the South East and South        unhappy. “In comparison to buying          they want. There is significant unmet
with where they live and actively          fewer are able to achieve them
                                                                                                      ownership at its 2003 peak, when               West, where seven in 10 households        a property with a mortgage, I feel         demand for social rentals with 1.1m
looking to move3.                          Eight out of 10 people aspire to                           more than seven in 10 households               are owner-occupiers. Home                 like I am chucking my money away           people on the social housing waiting
                                           become homeowners – a figure that                          were owner-occupied. Home                      ownership is below average in several     at the moment. But I don’t have the        list and 38% of private renters saying
                                           has been steady for decades, but                           ownership rates have edged up a                northern regions, despite being more      possibility to buy either, which is        that, given the choice, they would
                                           many believe the journey from                              little in recent years, but are still          affordable, and falls to just 50% in      frustrating,” says 26-year old             prefer to rent from a social landlord
                                           renting to owning is further away                          seven percentage points below                  London, reflecting the very high cost     Alexandra.                                 than a private one.
                                           than ever.                                                 their peak at 63.8%.

18                                                                                                                                                                                                                                                                            19
Home Truths

                                                                                                                                                                                                                “There is a huge
                                                                                                                                                                                                                opportunity, if people
                                                                                                                                                                                                                are able to work from
                                                                                                                                                                                                                more remote rural
                                                                                                                                                                                                                areas, for young people
                                                                                                                                                                                                                to remain in rural
                                                                                                                                                                                                                communities and make
                                                                                                                                                                                                                a living, providing
                                                                                                                                                                                                                economic benefit to the
                                                                                                                                                                                                                wider community and
                                                                                                                                                                                                                potentially rejuvenating
                                                                                                                                                                                                                rural areas.”

                                                                                                                                                                                                                 Maddy Fitzgerald,
                                                                                                                                                                                                                 The Prince's Countryside Fund

Escape to the country?                  space – whether in the form of a         this result in a boost to the economies   says Lizzi Hearn of CPRE, the            income households would benefit          make a swift return to city
                                        garden, bigger property, or to get       of those areas, open up home              countryside charity, but points out      most rather than low-income              workspaces. And attitudes
What impact, if any, will new working   away from urban life. So far, it has     ownership to more people and              that “for many rural properties          households. Lower earning jobs are       change slowly. “There is a lot of
from home trends have on where we       only sent house prices spiralling – up   relieve pressure on housing               digital connectivity is an issue and     often workplace-based, and might not     narrative about a flight to the
choose to live? Will people widen       by 13%4 in a year.                       hot spots?”                               linked to isolation”.                    have the same flexibility about where    countryside, but values change
their property search area if a daily                                                                                                                               they work.                               slowly” cautions Ben Page of Ipsos
                                        “Will people who have more flexibility   Nicholas Boys Smith, Director of          Rural communities may benefit from
commute is now a twice weekly one?
                                        about where they work take               Create Streets, believes the revealed     remote working if people who may         Ultimately, it is too soon to know the   MORI. “Even before the pandemic
Will affordability improve?
                                        advantage of the opportunity to move     potential of remote working could be      have previously had to move to towns     full impact of the pandemic and home     Britons were some of the least
In the surge in home moving in the                                                                                                                                                                           enthusiastic about city living.”
                                        to a lower price area in order to be     the catalyst to an exciting potential     and cities for highly skilled jobs are   working on our homes. Some
year since the first lockdown, the      able to stop renting and be able to      shift in the housing market. Flexible     now able to stay but any benefit may     businesses, including Nationwide, are
signs are that people are seeking       buy?” asks Leigh Pearce, Nationwide      working would “give greater access to     be minimised if house prices rise too    advertising jobs without a fixed work
                                        Foundation, Chief Executive. “Could      a wider range of job opportunities,”      much. It is also possible that middle    location. Others expect employees to

20                                                                                                                                                                                                                                               21
Home ownership rate % (2018)

     Availability
                                           100
                                            90
                                            80
                                            70
                                            60
                                            50
                                            40
                                            30
                                            20
                                            10
                                             0

                                                    Croatia

                                                                                                                                                                                                   Austria
                                                                                                   Greece

                                                                                                                                                                     France
                                                                                        Portugal

                                                                                                            Italy
                                                              Poland

                                                                                                                                                                UK
                                                                                                                    Belgium

                                                                                                                                                                                                             Germany
                                                                       Norway

                                                                                                                                        Ireland

                                                                                                                                                  Netherlands

                                                                                                                                                                                Sweden
                                                                                                                              Finland
                                                                                Spain

                                                                                                                                                                                         Denmark

                                                                                                                                                                                                                       Switzerland
                                 Source: Eurostat

                                   The UK has seen huge shifts in housing tenure over the last century, with many millions of people
                                   moving from renting privately into home ownership or affordable social housing. That trend has
                                   reversed in recent decades. Today, with many people not living in their preferred tenure type, we
                                   need to ask what is the right housing mix?

                                 Achieving the right balance                                        radically in the 20th century, when                                       number of tax advantages. As a result,
                                 between home ownership,                                            home ownership took off and social                                        investors have snapped up homes
                                                                                                    housing dominated the rental sector.                                      coming onto the market, reducing
                                 social and private rentals
                                                                                                    Between 1930 and the mid-1980s,                                           availability to first time buyers.
                                 Although Britain has a reputation for                              the proportion of homeowners

            Getting
                                                                                                                                                                              Consequently, the share of households
                                 being obsessed with home                                           doubled and private renters shrank
                                                                                                                                                                              renting privately has doubled in the
                                 ownership, as late as the end of the                               dramatically, from over 54% of
                                 second world war, only 25% of people                               households to just 10%5.                                                  last 20 years, although many would
                                 wanted to buy their own home. Many                                                                                                           prefer to rent from a social landlord.
                                                                                                    In the last two decades, the pendulum
           the housing
                                 European nations also have higher                                                                                                            Achieving the right balance between
                                                                                                    has swung back towards private

                     mix right
                                 home ownership rates than Britain.                                                                                                           home ownership, private and social
                                                                                                    rentals in Britain. Low interest
                                 Wind back a century, and the majority                                                                                                        renting will be one of the biggest
                                                                                                    rates have made returns on rental
                                 of people rented their homes from                                                                                                            challenges for the foreseeable future.
                                                                                                    properties very attractive to investors,
                                 private landlords. That changed
                                                                                                    who until recently also enjoyed a

22                                                                                                                                                                                                                                   23
Availability
                                                                                                                      Through the keyhole: trends in tenure
The                                  Semi-detached: housing
overcrowding-                        needs to meet people’s                 Smaller home starts fell in the last
                                                                                                                      100%
                                                                                                                                                          Housing tenure by region, England
                                                                            decade. Despite the growth in single
underoccupancy                       changing needs                         person households, which are              90%
                                                                                                                             13%             13%                 15%       18%        17%       17%          17%       22%      22%

paradox adds                         Markets work best when they align      predicted to grow by a quarter            80%    16%             17%                 16%
                                                                                                                                                                           17%        17%
                                     supply with demand, but there is a     between 2016-2041 7, the number of                                                                                  20%          20%
to pressure on
                                                                                                                      70%                                                                                              15%
                                     significant mismatch between the       one and two bed properties has fallen     60%
                                                                                                                                                                                                                                28%

housing supply                       homes people need and those being      from two thirds of new builds in 2009
                                                                                                                      50%
                                     built in the UK.                       to less than half in 20198. By contrast
                                                                                                                      40%
Overcrowding is on the up,                                                  three and four bed houses took a
                                     Housebuilding was on the increase                                                       71%             70%                 69%       66%        65%       63%          63%       63%
particularly in the social and                                              larger share.                             30%
                                     pre-pandemic but homes are not                                                                                                                                                             50%
private rental sectors, while many   always being built where they are      Nor are we building enough attractive
                                                                                                                      20%

homeowners are living in under-      most needed. As many houses are        housing for the 12m Britons over the      10%

occupied homes. 746,000 homes        being built in areas with the lowest   age of 65. The retired population is       0%
were considered overcrowded in

                                                                                                                                 S East

                                                                                                                                                                 East

                                                                                                                                                                                                              E Mids

                                                                                                                                                                                                                                London
                                                                                                                                                                                                                       N East
                                                                                                                                                 S West

                                                                                                                                                                           W Mids

                                                                                                                                                                                                Yorks & H
                                                                                                                                                                                      N West
                                     population growth as in areas with     still growing, but there are only
2018, up 14% in a decadeB.           the highest population growth6.        around 735,000 purpose-designed
Meanwhile the number of homes                                               homes for retirees.                                            Owner occupier                     Private renters               Social renters
with two or more bedrooms to         Nor are the homes being built
spare rose 10% to 8.6m over the      responding to housing needs.           The dearth of attractive housing for
same period. More and better         Starter homes, small homes in city     older people means they stay in their
retirement housing could             centres, more attractive retirement    family homes long after they have         England - Home ownership rate
release larger homes onto            housing and social homes, including    outgrown them. This is causing a
the market.                          larger social homes,                   bottleneck in the housing market –         75%

                                     are in short supply.                   and resentment among younger               70%

                                                                            people. A third of Generation Z think      65%

                                                                            older people living in homes larger        60%

                                                                            than they need should sell their           55%
                                                                            properties so those who need them          50%
                                                                            more can buy them9.                        45%

                                                                                                                       40%
                                                                            More large homes are also urgently
                                                                            needed in the social rented sector,        35%

                                                                            where some 340,00010 families live         30%

                                                                            in over-crowded homes in England.          25%
                                                                                                                          1930            1940            1950      1960       1970      1980      1990       2000     2010     2020

                                                                                                                       Source: MHCLG
24                                                                                                                                                                                                                                       25
Availability

VIEWP INT                                                                                                                                            CASE STUDY

                                                                                                                                                     Alexandra’s story:
      By Rosie Toogood, CEO,                  a significantly shorter construction   the UK economy after Covid-19,
                                                                                                                                                     Alexandra works in sales and rents a room
      Legal & General Modular Homes           programme, both resulting in           address the housing shortage and
                                              much less disruption for local         lead the transformation of the                                  in a house that she shares with her landlady.
      The UK housing market faces two
                                              residents.                             house building market by                                        Her next rental will be a place of her own.
      significant problems; climate
                                                                                     delivering high-quality sustainable
      change and a chronic shortage of        As we drive towards net zero,
                                                                                     homes set in beautiful
      housing. By adopting a modular          modular housing has some natural                                                                       Comfort and sociability:
                                                                                     communities, and at speed.
      approach we can reduce carbon           advantages. Using precision
      emissions and build more houses.        engineering, lean manufacturing                                                                        Home is somewhere I feel comfortable […]
                                              techniques and quality assurance                                                                       The advantage of living with other people is you’re not
      Using design and manufacturing
                                              results in homes which are more                                                                        alone, the loneliness is not a factor. Price as well, it’s
      techniques already matured in
                                              airtight and better insulated. The                                                                     cheaper in general […]
      industries like automotive and
                                              modular approach also generates
      aerospace, modular homes can be                                                                                                                I’ll miss the affordability factor, and knowing somebody
                                              far less waste than traditional
      built on a production line through a
      standardised process which results      building methods. We have also                                               The advantage of          else is around. Being able to pop into another room and
                                                                                                                                                     somebody else is there. Other than that, I am very
                                              taken a fresh approach to heating
      in a quicker build process and
      improved quality when compared          and ventilating incorporating heat                                           living with other         excited to live by myself […]

      with traditional home building          pumps and photovoltaic cells
                                              which, combined with high-quality
                                                                                                                           people is you’re not      Affordability and the future:
      techniques. This results in modules
      with all internal fit out work          build standards, will bring                                                  alone, the loneliness     At this point, I’m ready to find my own place.
                                              significant energy savings for
      completed and inspected for                                                                                                                    Somewhere with an outside space, like a balcony or
      quality before they leave the           residents of the new homes. But                                              is not a factor. Prices   a garden. It’s annoying because you have to keep
                                              it’s not just about the home itself,
      factory. Modules are installed on
      foundations, then bricks and roof       delivering great places where                                                as well, it’s cheaper     searching. A lot of places I would like to live
                                                                                                                                                     in are out of my budget, so I’m saving at the
      assembled, services connected,          residents can enjoy the local
                                              environment is central to this new
                                                                                                                           in general…”              moment […]
      landscaping complete and the
                                              modular approach.                                                                                      I’ve been using online calculators, in terms of
      homes are then ready to be lived
                                                                                                                                                     budgeting. They help you see if you can afford to rent
      in. The approach significantly          We have to Build Back Better after
      reduces the work carried out on         Covid-19. Modular provides a real                                                                      some places and how much you’d have left over […]
      site meaning less traffic to site and   opportunity to ensure we stimulate

26                                                                                                                                                                                                                27
Britons spend more of their income on housing than any
Affordability                     other developed nation. Housing swallows 26% of disposable
                                  income, a quarter higher than the OECD average11.

                                The burden of the high cost of             income they had left after paying
                                housing in Britain weighs on lower         rent/bills,” one employer told us.
                                earners and younger generations.           “We pay at least the living wage,
                                “Until the pandemic, we didn’t realise     but some people were still relying on
                                how many of our people were renting        food banks and extended family.”
                                and sofa surfing, how little disposable

     Key                           % of Gross Adjusted Disposable Income Spent on All Housing Costs
                                   (Bars show 2019, Diamonds show 2014)

     to tackling
                                    28

                                    26

      homes
                                    24

                                    22

        Crisis for
                                    20

     owners
                                    18

                                    16

                                    14

                      renters
                and

                                             OE y
                                            rm a

                                          Sw et h
                                                    an

                                                      d

                                                    en
                                           Fin ark

                                         Po ce
                                             J ap a

                                                    ay
                                           Ir e D
                                         Au a in
                                           C a ly

                                            Fr m
                                         De UK

                                          No US
                                                    ce

                                          Be wit.

                                              Sp l
                                                   NZ

                                           Gr nd

                                                   ga
                                                    d

                                                  an
                                         Ge trali
                                                 It a

                                                lan
                                                   C
                                                  u
                                               ee

                                               an

                                               rw
                                               ed
                                               na
                                                la

                                             rt u

                                               N
                                            nm

                                              lgi
                                               S

                                             s
                                    Source: OECD Better Life Index (BLI)

28                                                                                                             29
Affordability Home ownership

                                                                                                                               Scots and northerners enjoy the
                                                                                                                                                                                                             third (35%) say they can’t afford              Relying on the
      Widening gap in affordability between regions                                                                                                                                                          the mortgage and other costs of
                                                                                                                               most affordable homes, which
                                                                                                                                                                                                             ownership such as insurance19. 29%             bank of mum
                                                                                                                                                                        Be careful about the
                             First Time Buyer House Price to Earnings Ratio by Region (Q2 2021)                                cost just over 3x income,
                                                                                                                                                                                                             of renters can’t afford to buy a home          & dad
     10
                                                                                                                               meaning that they could save a           claim that                           where they want to live20 .
     9
                                                                                                                               20% deposit in just 5½ years,                                                                                                A growing number of first time
                                                                                                                                                                        Generation Z don’t
     8
                                                                                                                               and mortgage payments are                                                     Even when renters have managed to              buyers are turning to their
      7
                                                                                                                               about a fifth of take-home pay.          want to own things;                  save a deposit, they cannot always raise       family and friends for help to
     6
                                                                                                                               London has been consistently the         the reality is that                  a mortgage on affordability grounds -          raise a deposit. In 2018-19,
     5
            9.6                                                                                                                                                                                              even if they are paying as much or             around 40% of first time
     4
                                                                                                                               least affordable region for over         they are poorer at                   more in rent. This is because regulators       buyers used money from an
                       7.3                                                                                                     30 years. Today starter homes
     3                         6.6   6.5
                                            5.6    5.5                                                                                                                  their age than                       insist on an affordability ‘stress’ test, to   inheritance, gift or loan from
                                                            5.2      5      4.6        4.6                                     cost over 9x incomes, raising a
     2                                                                                          4.2   4.1
                                                                                                                3.5    3.4
                                                                                                                               deposit would take nearly 16             previous                             see that a buyer can afford the                family or friends to help raise
      1
                                                                                                                                                                                                             mortgage at much higher interest rates.        a deposit. This was up from a
     0
                                                                                                                               years and mortgage payments              generations.”
                                                                                                                               swallow half of take-home pay.                                                In the experience of LV’s Nicola               quarter in 1995-621.
                                           UK

                                                                                                                      nd
                                                                            s
                                                                    s
                           E

                                                  lia

                                                            s
                            t

                                                                                                      t

                                                                                                    H
                          et

                                                                                      d

                                                                                                              r th
            n

                                                                                                                                                                                                             Dunning, for many lower earners, “their
                         es

                                                                                                   es
                                                                     d

                                                                          a le
                                                            d
          do

                        rS

                                                                                     l an
                   M

                                                                                                                                                                        Ben Page, CEO, Ipsos MORI

                                                                                                 s&
                                                   g

                                                                  Mi
                                                         Mi

                                                                                                                      la
                                                                                                  W

                                                                                                            No
                    SW

                                                An
                      te

                                                                         W
        n

                                                                                 Ir e
                er

                                                                                                                   ot
                                                                                               rk
     Lo

                                                                E
                                                        W

                                                                                            N
                   Ou

                                                                                                                 Sc
               t

                                             E

                                                                                             Yo
            Ou

                                                                                                                                                                                                             rent was more than a mortgage but
                                                                             N

 Source: Nationwide Building Society                                                                                                                                                                         they couldn’t buy because they couldn’t
                                                                                                                                                                                                             afford a deposit”.
                                                                                                                                                                                                             “The question is whether affordability
The affordability paradox:                                        Today, the average first home costs                        For those who can raise a deposit,      Journey from renting to                 and stress tests are a social good or a
                                                                  5.6x the average income, much                              mortgage payments are affordable,                                               blocker on renters achieving their
high house prices dwarf                                           higher than the long-run average of                        thanks to historically low interest     owning harder after Covid               dreams of sustainable home
low mortgage rates                                                3.7x incomes.                                              rates. Mortgage payments for first      The dream of home ownership lives       ownership,” says Robin Fieth, Chief
                                                                                                                             time buyers are about 28% of take-      on. Eight out of 10 Britons want to     Executive of the Building Societies
With interest rates at their lowest in                            The impact of high house prices is not
                                                                                                                             home pay today, just below the long-    own a home of their own16 but almost    Association, whose members provide
300 years, why is it so hard to get on                            just that property costs a lot. It makes
                                                                                                                             term average15. However, the            a quarter (23%) of all renters say it   about a quarter of all mortgage
the housing ladder? The answer lies                               it much harder for first time buyers to
                                                                                                                             affordability of a mortgage varies by   will be harder for them to buy a home   lending in the UK. “Is there a better
in house prices that are high                                     raise the deposit needed to secure a
                                                                                                                             occupation. Carers, labourers,          after Covid17.                          way to assess affordability as part of
compared to incomes. The house                                    mortgage. A 20% deposit for a starter
                                                                                                                             salespeople, couriers and other low                                             responsible lending?”
price to earnings ratio – a simple                                home is the equivalent of 104% of                                                                  Costs are the biggest barrier to home
                                                                                                                             earners will find their mortgage
calculation of how many multiples of                              pre-tax income12. So, while almost one                                                             ownership. 41% of renters say they      Altogether, optimism about home
                                                                                                                             payments swallowing over 40% of
your income you would need to buy a                               in five renters are currently saving for                                                           are having to rent because they can’t   ownership is low: over two-thirds of
                                                                                                                             take-home pay.
first home – is close to a record high.                           a deposit13, it will take between 6-16                                                             afford a deposit and other upfront      renters don’t believe they will ever be
                                                                  years for a first time buyer to save a                                                             costs to buy a home18. Just over a      able to afford a home (68%).
                                                                  20% deposit14.
30                                                                                                                                                                                                                                                                                       31
Affordability Rentals

                                                                                                                               VIEWP INT
                                                                                                                               Ben Beadle, CEO, National                However, for all the challenges,        experience they have and the
                                                                                                                               Residential Landlords’                   government data shows that 83%          housing they rent. It is through this
                                                                                                                               Association                              of private tenants are satisfied with   lens that future measures proposed
                                                                                                                                                                        their accommodation – a higher          in the White Paper should be
                                                                                                                               Throughout the pandemic the vast
                                                                                                                                                                        proportion than those in the social     developed.
                                                                                                                               majority of private landlords and
                                                                                                                                                                        rented sector.
                                                                                                                               tenants have worked well together
                                                                                                                               to sustain tenancies.                    More private renters are satisfied
Lower earners need access                  sold in the 1980s under ‘right to buy’   confusion and contradiction of PRS         As the sector leaves emergency           with the way their landlords carry
                                                                                                                                                                        out repairs and maintenance than
to affordable social                       gave millions25 a leg up to home         regulation, and the forthcoming            restrictions, the planned White
                                                                                                                                                                        tenants in the social sector, whilst
housing, not private rentals               ownership, but dramatically reduced      Renters’ Reform bill will give tenants a   Paper on rental reform provides an
                                           the availability of social homes for     new suite of rights. Looking ahead,                                                 the proportion of private rented
                                                                                                                               important opportunity to ensure
People on low incomes were                 lower earners. Many of these people      the UK’s commitment to net zero by                                                  households with at least one of the
                                                                                                                               the rental market works for both
struggling with housing costs pre-                                                                                                                                      most serious category one hazards
                                           now rent privately – out of necessity.   2050, will require a green overhaul of     tenants and landlords. For too long
pandemic, with 40% of lower earners                                                                                                                                     has more than halved over the past
                                           Given the choice, 56% of all renters     the nation’s homes. “The cost of           debate on the future of the sector
                                                                                                                                                                        decade.
paying more than 40% of their              would prefer to rent from a social       green improvements might be the            has been dogged by a sense that
income in rent22. No wonder that           landlord rather than a private one26.    final straw for many landlords,” says      tenants and landlords are in             We are looking to the proposed
renters say they are more likely to        “Renting privately is not the best way   Susan Aktemel, of Homes for Good.          conflict with one another. The           reform of the sector to provide a
focus on the cost of their rent rather     to house large numbers of lower                                                     White Paper should be used as an         set of rights and processes around
                                                                                    If landlords sell up, there may be an      opportunity to demonstrate the           the repossession of properties that
than the condition of the property         income earners,” says Affordable         opportunity to rebalance housing
when deciding which home to rent           Housing Commission Chair, Lord Best.                                                positive virtues of landlords,           are clearer and fairer to both
                                                                                    tenure in the UK says Lord Best, Chair     tenants and government working           landlords and tenants. We also
(53% versus 35%)23.                        “We need social housing to do that.”     of the Affordable Housing                  in partnership with one another.         want the opportunity to be taken to
“The pandemic has compounded the                                                    Commission. Policy incentives could                                                 drastically reform the dispute
                                                                                    encourage sales to homeowners and          We are not blind to the challenges
problem, so many more are                  Reform of the PRS and                                                               the sector faces. Too often it has       process so that as far as possible,
struggling now,” says Reuben Young,                                                 social landlords, rather than to                                                    mediation is used and where this is
                                           green incentives could                   investors. Another option might be to
                                                                                                                               been undermined by the actions of a
Affordable Homes Lead of PricedOut.                                                                                                                                     not possible, court processes are
Two in five people renting privately
                                           boost affordable housing                 use a ‘green’ incentive to encourage
                                                                                                                               minority of private landlords who fail
                                                                                                                                                                        much quicker and easier to access
                                                                                                                               to provide the standard of housing,
now claim housing benefit and 63%          Has the private rental market peaked?    buyers to decarbonise these                                                         for both tenants and landlords.
                                                                                                                               or service, they should. Not only does
have no ‘rainy day’ savings to fall back   Many of the financial incentives for     properties.                                this leave tenants in a vulnerable       Too often it is forgotten that in the
on24. They are only just managing.         landlords have been withdrawn. There                                                position, but it also tarnishes the      vast majority of cases landlords and
                                           is a substantial regulatory burden on                                               reputation of the vast majority of       tenants enjoy a good relationship
The root cause of this problem is the
                                           landlords, due to the complexity,                                                   landlords who do the right thing.        and tenants are satisfied with the
decline of social housing. The homes
32                                                                                                                                                                                                                                                      33
Affordability Rentals

Renting in retirement: a
ticking timebomb?
                                         They will face much higher living
                                         costs in retirement than those who
                                         own their own home29.
                                                                                   600,000 retired households who are
                                                                                   renting privately could struggle with
                                                                                   housing costs31.
                                                                                                                             VIEWP INT
Private rentals were once the preserve   Today, nearly 8 out of 10 older people    “An awful lot more pensioners are         Polly Neate,
mainly of the young, but in the last     (79% of 65+) own their own home.          going to be renting in the future. Rent   CEO, Shelter
decade the fastest growth has been       With no outlay on rent or a mortgage,     is going to take up a significant         It is now widely recognised that England’s private rented sector
among the middle aged. Private           their housing costs are limited to        proportion of monthly income,” says       is in dire need of reform. The sector has doubled in size in the
renters aged 45-54 rose by 56% in        utilities, council tax and maintenance.   Lord Best, Chair of the Affordable        past 20 years – and regulation has not kept up. Despite many
the last decade, and among 55-64                                                   Housing Commission. “There is time        landlords looking after their tenants and properties, the
year olds, they rose 73%27. The          Rents that are affordable with a                                                    pandemic has proved beyond doubt that the private rented
                                                                                   to do something before the bulk of
Centre for Ageing Better predicts        salary, will be unaffordable on a                                                   sector, home to 11 million people, is not fit for purpose. Too many
                                                                                   this ‘generation rent’ has this
that a third of over-60s could be        pension. Private renters aged 65+                                                   children had to ‘stay home to save lives’ in mouldy, unsafe
                                                                                   problem, but it needs to be done
renting privately renting by 204028.     spend 39% of their income on                                                        properties. Too many parents were forced to choose between
                                                                                   soon.”
                                         housing30. By the mid-2040s, over                                                   paying the rent or putting food on the table. And too many
                                                                                                                             people had nowhere to turn when things went wrong. Even
                                                                                                                             while the ban on evictions was in place, renters could still be
                                                                                                                             served with a Section 21 ‘no-fault’ eviction notice if they
                                                                                                                             complained about disrepair.

Building trust between                                                                                                       The upcoming Renters’ Reform Bill is a truly once-in-a-
                                                                                                                             generation opportunity to create a professionalised private

tenants and landlords                                                                                                        rented sector that works for landlords and tenants alike. The
                                                                                                                             government can give renters security by scrapping ‘no-fault’
                                                                                                                             evictions for good. It can professionalise the sector by
Almost a quarter of private tenants live in ‘non-decent’ homes32 – the highest of any housing sector – and while             introducing a landlord register. And it can allow both landlords
                                                                                                                             and tenants to navigate the system by ensuring clear routes to
most tenants are happy with their relationship with their landlord, a significant minority (9%) are not.
                                                                                                                             redress and well-resourced courts.
Nationwide wants to help build a better landlord-tenant relationship, underpinned by high standards and
                                                                                                                             At Shelter, we see a real chance to improve the lives of England’s
tenants’ rights. We’ve added our voice to grassroots campaigns to help secure better tenants’ rights. Working                11 million private renters. But we’ll only get there if we work with
with our long-term partner, Shelter we helped show ‘no DSS’ clauses in rental contracts are unlawful. We hope                other organisations who represent not just renters but landlords
‘no fault’ Section 21 evictions should be banned in the forthcoming Renters’ Reform Bill, thanks to the efforts of           too. The private rented sector has to work for everyone if it’s
campaigners, small and large, and supported by Nationwide.                                                                   going to provide the safe and secure homes we need.
As a major lender to landlords, we offer a Landlord Lifeguard service to help them stay abreast of their legal               Ultimately, we want every single person in this country to have a
and other obligations.                                                                                                       safe, secure and affordable home. The private rented sector can
                                                                                                                             play a key role in helping us achieve this vision – but only if these
                                                                                                                             vital reforms take place
34                                                                                                                                                                                                   35
Availability

VIEWP INT                                                                                            CASE STUDY

                                                                                                     Simran’s story:
      Leigh Pearce, Chief Executive,         Financially, community-led housing
                                                                                                     Simran is living with her parents
      Nationwide Foundation                  makes complete sense too. Capital
                                             Economics found that over 10                            while saving to buy her first property.
      A key tool to be used in rebalancing
                                             years, each £1 of public investment
      our housing system is community-
                                             delivers £1.80 of public benefit,
      led housing; a grassroots,                                                                     Intergenerational living:
                                             rising to £2.70 when health and
      community solution that builds
                                             benefit savings are included. The                       To answer the question of what home means to me - I
      homes where they’re wanted,
                                             research found that community-led                       think it's just feeling comfortable, a happy place and my
      needed, and at prices locals can
                                             housing saves the NHS money by                          place to return to […]
      truly afford. At the Nationwide
                                             creating homes that are warm, dry                       I adore my current housing situation. I am incredibly
      Foundation, we first became
                                             and safe, and so reducing illnesses                     lucky to be living with my family. I know people want to
      excited about the potential of the
                                             and health conditions brought on
      community-led housing sector in                                                                move out as soon as they can, but I don’t see myself
                                             by poor problems. It also reduces
      2009, and we’ve supported it ever                                                              doing that […]
      since, watching it go from strength
      to strength.
                                             the overall cost of Housing Benefit
                                             because homes are truly
                                             affordable.
                                                                                    The market is    Lockdown has definitely shown me how important
                                                                                                     green space is. But I know that that would be hard, in
      Research published last year by
      the National Community Land
                                             There’s now a strong base of
                                             evidence signalling the positive
                                                                                    crazy right      terms of location, to also have a green garden […]

      Trust Network demonstrated that
      there is strong demand and a
      robust pipeline of projects, with
                                             contributions of community-led
                                             housing. The future of housing will,
                                                                                    now […]          Home ownership and affordability:
                                                                                                     I have a Lifetime ISA and a Help-to-Buy ISA. I am
                                                                                                     putting money aside every month […]
      almost 12,000 homes poised and
      waiting to be built. These are
                                             of course, need government
                                             support. But, people across the UK     for first time   I think finding the right mortgage will be difficult. We
                                             aren’t waiting for the green light                      weren’t taught this thing in school…all the different
      new homes planned across the
      country, often in areas where the
      affordability crisis bites hardest
                                             from Westminster. They’re taking
                                             things into their own hands and
                                                                                    buyers           aspects that come with a mortgage - interest rates, fixed
                                                                                                     mortgages… it’s quite a confusing topic. I am still trying
                                             creating homes for the future;                          to educate myself on it […]
      and local people find themselves
                                             homes that are truly affordable and
      priced out of the market.
                                             have the power to transform the
                                             lives of people living in them.

36                                                                                                                                                               37
The Green Generation Gap
                         % unconcerned about their home’s carbon emissions                                   % interested in greening their homes

     Sustainability                                                                 55%

                                                                                       56%
                                                                                                 69%                                                          52%
                                                                                                                                                                      61%

                                                                                                                                                                        64%
                                                                              50%                                                                                        65%
                                                               34%                                                                                                             72%

                           Overall    Baby Boomer      Gen X     Millennial    Gen Z                            Overall   Baby Boomer    Gen X   Millennial   Gen Z

                         Ipsos MORI. 2,985 adults aged 16-75 in the UK, interviewed online 25-28 June 2021

                          The UK has made ambitious commitments to net zero. As Britain’s 29 million homes directly produce
                          15% of the UK’s emissions, greening them will play an essential role in meeting our 2050 commitment.
                          And as we need to decarbonise homes at the rate of two per minute by 2050, there’s literally not a
                          minute to lose.
                          The task presents challenges and opportunities. This report focuses on three challenges in particular:
                          consumers, complexity and costs. Consumers need to own the change. Costs need to be shared fairly.
                          Complexity needs to be simplified.

                         Consumers need                                            While over half of homeowners are                    They have not fully grasped the full scale
                                                                                   interested in greening their homes                   of the challenge of decarbonising their
                         convincing of the need                                    (see chart), almost as many are                      homes and think they are already doing
                         to green their homes                                      unconcerned about the carbon                         their bit. 60% of consumers don’t think
                                                                                   emissions of their current home.                     their energy consumption at home has

     Green
                         People’s concern for the environment                      People think they are doing enough:                  much of an impact on emissions34.
                         has been rising along with sea levels.                    half of homeowners say they have                     People think that the things they are
                         Concerns rose by 24 percentage                            carried out some form of energy                      already doing – such as recycling,
                         points between 2013 and 202033 as                         efficient home improvement in the                    turning off lights, using energy efficient
                         David Attenborough’s Blue Planet                          last five years. But these                           bulbs – are the most important, whereas
                         series and the young activist Greta                       improvements are more likely to be                   the vast majority of home emissions are

                houses
                         Thunberg caught the public’s                              small steps like updating gas boilers                from heating.
                         imagination. But while consumers                          or replacing lightbulbs, which by                    If we are to meet net zero challenges,
                         have taken active steps to, say,                          themselves will not add up to                        we will need to convince consumers
                         reduce plastics use, they are giving                      enough change to meet ambitious                      of the need to decarbonise their
                         mixed signals about the much                              net zero targets.                                    homes, including installing new
                         bigger challenge of decarbonising                                                                              heating and hot water systems.
                         their homes.
38                                                                                                                                                                              39
Sustainability

Fair and affordable funding
formula will be key to
                                          lightbulbs alone. We will need to
                                          replace gas-fired boilers with low
                                          carbon alternatives, such as air and
                                                                                                                          VIEWP INT
                                                                                       Customers are
greening homes                            ground source heat pumps, or a                                                  Bukky Bird, Group Sustainability        We’re committed to becoming a
                                          hydrogen-ready boiler. As a result,          understandably                     Director, Barratt Developments          net zero business by 2040 and all
Costs are one of the biggest barriers
to green improvements. Consumers
                                          decarbonising a home is likely to cost       concerned about                    We have reached a critical
                                                                                                                                                                  our homes will be zero carbon from
                                          tens of thousands of pounds. It may          saving money, and                                                          2030. Last year we became the
simply aren’t prioritising green issues                                                                                   inflection point in the fight against
                                          also result in higher, not lower, bills                                                                                 first major housebuilder to set
in their spending. Making green
                                          unless energy pricing is reformed.           our challenge is to                climate change – with our homes
                                                                                                                                                                  science-based carbon reduction
adaptations to a home ranked 10th in                                                                                      on the frontline of mitigating and
a list of post-pandemic spending          It is essential that a fair and affordable
                                                                                       demonstrate that                   adapting to climate change.
                                                                                                                                                                  targets and joined the UN’s Race
                                                                                                                                                                  to Zero.
priorities. Holidays, meals out, and      formula for sharing the costs between        energy efficient                   As well as homes fit for the future,
                                                                                                                                                                  To get there we need to design
buying clothes and books, all ranked      the consumers and the taxpayer is            homes are also the                 housebuilders can be part of a
                                                                                                                                                                  sustainable places and test
much higher.                              found if we are to achieve widespread                                           green economic recovery as we
                                          acceptance of the government’s green
                                                                                       cost effective                                                             innovative construction techniques
“Even where they want to go green,                                                                                        emerge from the pandemic,
                                          home agenda. Jenna’s experience              choice.”                           creating jobs and opportunity
                                                                                                                                                                  and smart technologies. Some
many people put their pockets first,”                                                                                                                             trials will succeed, some will not –
                                          illustrates the potential pitfalls. “My      Bukky Bird, Group Sustainability   across the country.
says Guy Anker, Deputy Editor & Head                                                                                                                              but all will move us forward.
                                          brother had solar panels and lost            Director, Barratt Developments     Policymakers can set the direction.
of Operations at Money Saving Expert,                                                                                                                             Ultimately, the customer must be
                                          quite a lot of money – they cost quite                                          The Future Homes Standard will
pointing to the green energy market.                                                                                                                              at the heart of our plans and the
                                          a lot initially, but over time then I                                           drive a step-change in how we
“We're now seeing bigger interest in                                                                                                                              homes of the future will need to
                                          think you’re supposed to recoup it.                                             build and how our customers live
green household energy as there's no                                                                                                                              be accessible, affordable and
                                          But because they then moved, they                                               in their homes – but we need
longer a premium for getting it,” he                                                                                                                              aspirational. Customers need               Finally, all parts of the housing
                                          never made any money on it. Because                                             clarity on critical elements of the
says. “When it cost more, there wasn't                                                                                                                            to see and feel the value of a             market needs to work together.
                                          we saw how that turned out, we                                                  transition today, as well as a bold
that demand.”                                                                                                                                                     greener home.                              Planners need to be well-
                                          decided not to do it.”                                                          long-term, cross-sector roadmap.                                                   resourced, with consistent carbon
This points to a substantial gap                                                                                                                                  Building sustainable homes on a            standards. Green mortgages must
                                          People will be reluctant to upgrade                                             However, this is not just a
between the level of environmental                                                                                                                                national scale requires strong             become more commonplace,
                                          their homes if they don’t see clear                                             challenge for government - every
concerns, and real-life actions.                                                                                                                                  planning and collaboration.                rewarding customers who make
                                          financial benefits, or fear that they                                           business needs to take
                                                                                                                                                                  Developing key industries, along
Untangling the value-action gap and       may end up paying twice over.                                                   responsibility. For housebuilders,                                                 the move to a sustainable home.
                                                                                                                                                                  with the right skills, will be critical.
understanding the cost drivers will be                                                                                    the industry will see more change                                                  There is much to do, but the
                                                                                                                                                                  We are working with our supply
essential to making our homes                                                                                             this decade than it has over the                                                   industry is up for the challenge of
                                                                                                                                                                  chain so they are ready to meet the
greener, especially as the costs are so                                                                                   previous fifty years. It will not be                                               building the sustainable homes
                                                                                                                                                                  demands of 300,000 new homes a
                                                                                                                          easy, but as the UK’s largest                                                      and neighbourhoods we need for
high. This is because we cannot                                                                                                                                   year, while tackling the millions of
                                                                                                                          housebuilder, we have already                                                      future generations.
achieve net zero in our homes                                                                                                                                     existing inefficient properties
                                                                                                                          started our journey.
through insulation and low energy                                                                                                                                 across the country.

40                                                                                                                                                                                                                                                 41
You can also read