THE BIG BUSINESS OF SMALL BUSINESS - APRIL 2019 - Funding Circle
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The Big Business of Small Business TABLE OF CONTENTS Foreword5 Executive summary6 1. Introduction12 2. United Kingdom16 2.1 Small businesses’ access to finance 16 2.2 Funding Circle’s UK lending profile 20 2.3 What is Funding Circle’s full economic impact in the UK? 23 2.4 Why do small businesses use Funding Circle? 25 3. United States30 3.1 Small businesses’ access to finance 30 3.2 Funding Circle’s US lending profile 34 3.3 What is Funding Circle’s full economic impact in the US? 37 3.4 Why do small businesses use Funding Circle? 38 4. Germany44 4.1 Small businesses’ access to finance 44 4.2 Funding Circle’s German lending profile 48 4.3 What is Funding Circle’s full economic impact in Germany? 50 4.4 Why do small businesses use Funding Circle? 51 5. The Netherlands56 5.1 Small businesses’ access to finance 56 5.2 Funding Circle’s Netherlands lending profile 59 5.3 What is Funding Circle’s full economic impact in the Netherlands? 61 5.4 Why do small businesses use Funding Circle? 62 6. Conclusion68 Appendix 170 APRIL 2019 3
The Big Business of Small Business FOREWORD Small businesses mean big business. They keep When we give small businesses the power to our high streets bustling, connect us with our go further, the economic output is enormous. local communities, and power the economy on Within this report, it’s incredibly humbling an incredible scale. Our business was founded to see the significant contribution that small to give them a better deal, and they remain at businesses have on the global economy as the heart of what we do every day. a result of accessing finance through our platform. In 2018 alone, these businesses An astonishing 99 percent of all firms are small unlocked 115,000 jobs and contributed £6.5 businesses,1 and they play a vital role in society billion to GDP across our four markets, with the by driving economic growth, employment benefits reaching all corners of each country. and innovation. Despite this, they are often overlooked and underserved, with around From local cafes and quirky gift shops 53 percent saying it’s difficult to access to trusted autobody shops and friendly finance for growth.2 A factor at play here is the accountants, small businesses keep our world lingering effect of the financial crisis some 10 running. That’s why we’ve put their needs at years ago, and the impact it has had on the the forefront of our mission. We’re in the big small business lending market. business of small business. This report reveals that very little has changed since then. While the number of small businesses has grown steadily since 2008, they continue to represent a tiny proportion of banks’ overall balance sheets. What this research also points to is a pattern of small firms being at a disadvantage in terms of the support they receive from the banks, compared to larger businesses across our markets. As a result, a growing number are moving away from thinking “bank first”. Part of the story here is the pace at which technology is transforming and evolving the financial landscape. This is particularly noticeable for consumers, with a third now using some form of FinTech. Small businesses are beginning to reap the rewards of this digital shift as well, with tech firms such as Square and Shopify now offering dedicated services to meet their needs. When it comes to accessing finance, online lending platforms offer the 21st- century approach: a simple online application powered by innovative technology and advanced data analytics, accessible no matter Samir Desai where a business is based. CEO and co-founder of Funding Circle 1 Source: OECD, ‘SMEs and Entrepreneurship’ (http://www.oecd.org/cfe/smes/). 2 Oxford Economics (2017), ‘SME Strategies for Success’: a global study for American Express. 5
The Big Business of Small Business EXECUTIVE SUMMARY ACROSS THE WORLD, THE FINANCIAL LANDSCAPE IS CHANGING FAST Technology is transforming the way consumers access their money and choose financial products. It is estimated that a third of all digital consumers around the world now use some form of financial technology (“FinTech”)—from online banking to apps that allow you to take a loan, roll up savings each week, or invest in stocks and shares.1 Small businesses—poorly served by traditional banks for decades—are also catching up in their use of FinTech. The financial services landscape for these firms has changed drastically in the last 10 years, following innovations such as the introduction of payment apps for small retailers, and the emergence of online lending platforms. Such developments are crucial to global economic prospects, given that small businesses comprise 99 percent of firms and account for more than half of all employment in industrialised countries. YET TRADITIONAL BANKS CONTINUE TO HOLD SMALLER When changes in UK bank FIRMS BACK overdrafts are taken into account, net lending to SMEs Small businesses continue to be relatively unimportant to banks. was negative in 2018—meaning Lending to these customers makes up a very small proportion UK banks collected more in of banks’ overall balance sheets, and this segment of the market repayments than they gave out is generally observed to be the most poorly served. In all four in new loans and overdrafts. countries studied for this report, we see a pattern of small firms receiving harsher terms on loans that are granted, relative to their larger peers. In the UK, the flow of net bank lending to small and medium- sized enterprises (SMEs) totalled just £518 million in 2018, compared with an annual average of £2 billion over the previous three years. When changes in bank overdrafts are taken into account, net lending to SMEs was actually negative in 2018— meaning the UK banks collected more in repayments than they gave out in new loans and overdrafts to SMEs. 6 1 E&Y, (2017), ‘E&Y Fintech Adoption Index 2017; The rapid emergence of FinTech’.
The Big Business of Small Business In the US, while bank lending to commercial and industrial customers is increasing, small businesses are again being left out. Banks relaxed their approval standards for loans to large and middle-market firms much more than to small firms in 2018, and further disadvantaged SMEs in how they changed the terms and conditions on these loans. In the Netherlands, Dutch banks have yet to reverse the deterioration in terms offered to SMEs, relative to larger firms, that became evident nearly 10 years ago. Moreover, bank lending to non-financial businesses continued to fall in 2018— greatly affecting firms applying for smaller loans. In Germany, the smallest firms face stringent terms and conditions and high administrative costs imposed by banks. While small and medium-sized firms have reported an easing of interest rates over recent years, charges for micro‑businesses (firms with between one and nine employees) remain comparatively elevated across all types of funding. SMALL FIRMS’ DEMAND FOR FINANCE IS GROWING FAST— AND THEY ARE TURNING TO FINTECH The stagnation in bank lending is in stark contrast to the rapid The stagnation in bank lending to SMEs is in stark contrast expansion in SME activity. They to the continued rapid expansion in SME activity across the are responsible for 60 percent four countries featured. The overwhelming majority of firms of all jobs in industrialised in industrialised countries are SMEs—and their numbers are economies, and almost the growing all the time. In 2018, for example, the total number of same proportion of GDP. UK-based SMEs was five percent higher than in 2015. Together, SMEs are responsible for 60 percent of all jobs in industrialised economies, and almost the same proportion of the billions in GDP that these countries generate. An increase in available finance will therefore have a major impact on all four economies in this study, helping to fund further job creation, boosting economic output, and raising significant extra tax revenues. Against the backdrop of falling bank lending and a growing feeling that bank loans are not relevant to them, many SMEs are showing increased demand for other forms of external finance. The rapid expansion of online lending platforms is part of this trend, offering small firms greater choice and flexibility. Across the four countries, we see that SMEs are increasingly applying for, and gaining, loans through online platforms, as they move away from thinking “bank first”. 7
The Big Business of Small Business FUNDING CIRCLE IS FAST BECOMING THE FIRST CHOICE FOR SMALL BUSINESSES IN ALL OF ITS MARKETS Lending through Funding Circle has grown rapidly in 2018. Across its four markets—the UK, US, Germany and the Netherlands—the online lending platform enabled £2.3 billion in new loans to SMEs last year. The total value of loans under Funding Circle’s management also grew markedly, reaching £3.1 billion at the end of 2018—some 55 percent higher than the previous year. This growth continues to reflect two key advantages, according to our surveys of Funding Circle clients in all four countries: both the speed and simplicity of its application and approval process. Some 73 percent of customers approached Funding Circle first for their new loan in 2018, without having previously applied for a bank loan. In the UK, 84 percent of the surveyed customers said Funding Circle was their first port-of-call for a loan, while in Germany the figure was 75 percent. Furthermore, 82 percent of customers surveyed reported that they would approach Funding Circle first for finance in the future, rather than a bank. THE ECONOMIC IMPACT OF LENDING THROUGH £6.5 bn FUNDING CIRCLE In total, Funding Circle’s loans under management at the end of 2018 supported a £6.5 billion contribution to Gross Domestic Annual contribution to GDP Product (GDP) across its four markets. This is a year-on-year supported by loans increase of 56 percent in real terms, and means that in 2018, through Funding every £1 lent through Funding Circle enabled small businesses Circle across its to contribute more than £2 to the economies they operate in, in four markets in 2018. terms of additional GDP. Loans taken through Funding Circle enabled 115,000 jobs in This is a year-on-year increase of these four countries—54 percent higher than its loans were 56 percent, in real terms. estimated to have supported at the end of 2017. The activity and employment supported by these loans also raises significant tax revenues for local and central governments. The total loans under management at December 2018 are estimated to have generated £2 billion in annual tax receipts in Funding Circle’s markets, up 39 percent in real terms on the amount raised in 2017. 8
The Big Business of Small Business FUNDING CIRCLE’S ECONOMIC IMPACT IN 2018 TOTAL IMPACT Direct Indirect Induced GDP CONTRIBUTION EMPLOYMENT TAX REVENUES £6.5 billion 115,000 jobs £2.0 billion up 56% from 2017* up 54% from 2017 up 39% from 2017* £2.2 bn £3.2 bn 62,800 £1.0 bn £1.1 bn £0.3 bn 18,700 33,400 £0.7 bn £4.1 billion 72,000 jobs £1.0 billion $2.8 billion 38,000 jobs $1.1 billion €216 million 3,200 jobs €70 million €140 million 1,900 jobs €47 million Every £1 million lent through Funding Circle £3.1 … contributes £2 million to GDP billion … supports 37 jobs 55% Loans under … and generates £635,000 in taxes. growth in value of management loans since 2017** at end of 2018 * Increase in real terms; totals may not sum due to rounding ** Value of all loans under Funding Circle management, end 2018 vs end 2017 9
The Big Business of Small Business ECONOMIC IMPACT IN THE UNITED KINGDOM Despite uncertainty as a result of the UK leaving the EU and fragile economic growth, SME demand for finance has remained strong. With net lending by banks falling so that the value of outstanding bank loans held by SMEs was 16 percent lower than in 2011, Funding Circle has more than doubled net lending to SMEs from £345 million in 2016 to £723 million in 2018, when the platform’s net lending was some £200 million more than the entire UK banking system. The value of loans under Funding Circle management in the UK has also grown strongly, reaching £2.2 billion at the end of 2018—up from £1.6 billion a year earlier—and supporting an annual contribution to UK GDP of £4.1 billion. This is estimated to have sustained 71,900 jobs and generated some £1 billion in business and labour taxes in 2018. 115,000 ECONOMIC IMPACT IN THE UNITED STATES With the US economy growing robustly in 2018, small and medium-sized firms have had a strong appetite for Total number of jobs external finance. On average across the year, 60 percent of supported by lending small firms had undertaken capital expenditure within the through Funding prior six months. New lending through Funding Circle has Circle in 2018. expanded to meet this demand, standing 54 percent higher than its level at the end of 2017. This is a 54 percent increase on Small US businesses continue to report difficulty in the previous year. accessing credit, with the smallest firms facing the most severe difficulties. According to the Federal Reserve’s Small Business Credit Survey, 32 percent of firms with between one and nine employees reported experiencing challenges obtaining credit over the previous year. This figure drops to 18 percent for firms with between 50 and 499 employees. Lending through Funding Circle had a sizeable impact in the US economy in 2018. We estimate that it supported a $2.8 billion annual contribution to US GDP, some 38,000 jobs, and $1.1 billion in tax receipts. 10
The Big Business of Small Business ECONOMIC IMPACT IN GERMANY The ECB’s SAFE survey suggests that German micro- businesses (the “S” in SMEs) feel the onerous application £2.0 bn Annual tax receipts enabled procedures and substantial collateral requirements that banks by loans through and other lenders require limit their access to external finance. Funding Circle across its four In contrast, Funding Circle’s operations in Germany markets in 2018. continue to grow rapidly—responding to the needs of micro-businesses and other firms seeking loans of between €5,000 and €250,000. In all, 1,285 new loans were issued This is a year-on-year increase of through the platform in 2018, over 85 percent more than 39 percent, in real terms. the previous year. The total value of these new loans rose even faster, by 92 percent. Based on the value of loans under its management at the end of 2018, Funding Circle is estimated to have sustained a €216 million annual contribution to German GDP, some 3,200 jobs, and €70 million of tax receipts to pay for vital public services. ECONOMIC IMPACT IN THE NETHERLANDS Against a backdrop of persistent decline in bank lending to Dutch SMEs, and banks’ continued extension of inferior terms and conditions to SMEs relative to larger companies, some 83 percent of Dutch small firms regarded bank loans as irrelevant in the ECB’s 2018 H1 survey on enterprises’ access to finance. This was higher than the EU-wide average of 76 percent. Small businesses are taking advantage of the greater choice of lenders, increasingly applying for credit at non-bank sources of finance. In the same survey, 19 percent of Dutch SMEs reported an increased demand for online and other types of non-bank lending over the previous six months. Funding Circle is an increasingly important source of finance for these small businesses. We calculate that loans under its management at the end of 2018 supported a total contribution to the Netherlands’ GDP of €139 million, enabled 1,900 jobs, and generated €47 million in tax receipts. 11
The Big Business of Small Business 1. INTRODUCTION The overwhelming majority Fig. 1: Loans to SMEs as a share of banks’ total balance sheets, of firms in industrialised by country countries are small and medium-sized enterprises 2.4% (SMEs). Together, they are 2.1% responsible for 60 percent of 2.1% all jobs, and almost the same proportion of the billions in GDP 1.8% that these countries generate.2 Historically, small businesses 1.5% have depended on traditional banks for access to the 1.2% credit they need to survive and flourish. But this has 0.9% served them poorly since the 0.7% financial crash. Over the past 0.6% decade, banks’ willingness 0.6% All loans to to lend to small businesses firms with a All commercial Loans under €1 has deteriorated markedly, 0.3% debit account and industrial million to firms with clear evidence of major turnover below loans under with revenue disparities between their £25 million $1 million under €50 million attitude to lending to larger 0.0% UK US The Netherlands businesses, versus what is being offered to SMEs. Source: Bank of England, US Federal Reserve, FDIC, ECB, De Nederlandsche Bank For example, while the value Across the world, today’s Loans to small businesses of new bank lending to large SMEs are a crucial part of the are relatively unimportant businesses increased by 43 future economic landscape, to banks, comprising a very percent in the UK between with many start-ups and small small proportion of their total 2015 and 2018, it decreased firms operating in tomorrow’s balance sheet. to SMEs by three percent growth industries. As an over the same period. In example, six percent of SMEs part, this is because loans that were larger than sole to small businesses are traders operated in the digital relatively unimportant to sector in the UK in 2018.4,5 banks, comprising a very However, because many of small proportion of their total these firms are “asset light”, balance sheet (Fig. 1).3 they are not well catered for by traditional lending as banks typically require assets to secure finance against. 2 OECD, (2017), ‘Small, Medium, Strong. Trends in SME Performance and Business Conditions’, 15 May. 3 Data on German banks’ stock of outstanding loans to SMEs was unavailable. 12 4 ONS, (2015), ‘What defines the digital sector?’, 8 October. 5 BEIS, (2018), ‘Business Population Estimates for the UK and regions 2018’, 11 October.
The Big Business of Small Business This is particularly significant The next four chapters of this in the digital sector, where report focus, in turn, on each Economic output in the digital economic output across the of Funding Circle’s markets, sector is forecast to grow UK, US, Germany, and the starting with the UK. In each by 43 percent over the next Netherlands is forecast to case, we begin by investigating decade, more than twice the grow by 43 percent over the the economic landscape for growth forecast for the four next decade, in real terms.6 small businesses in terms of countries’ overall GDP. This is more than twice the their access to finance, and growth forecast for these four other issues. We then present countries’ overall GDP, which a profile of the loans extended is predicted to increase by 19 through Funding Circle in that percent in real terms over the country, before revealing the same period (2018 to 2028). total economic impact of the activity supported by these The banks’ adverse treatment loans, in terms of GDP, jobs, of SMEs is clearly a concern for and taxes. future prosperity, as it severely limits small businesses’ pace Finally, we present the results of development. And this is an of our latest surveys of issue from the very start of the small businesses that held application process: the length loans under Funding Circle of time taken to apply for management at the end of credit and receive a decision 2018—both to understand from a bank can prove costly what motivated them to seek for SMEs, leading to foregone finance, and to gain insight productivity—an issue into their experiences with the highlighted repeatedly by small lending platform. businesses around the world. These businesses were also As a result, online lending surveyed with regard to has become a key source of their revenues, employment, finance for SMEs, with Funding procurement of goods and Circle establishing itself as services, imports, and tax the leading small business payments. This information, loans platform in all four of along with Funding Circle’s its markets. The benefits of loan book data, was used to lending platforms, according the calculate our economic to small businesses, include impact results for each more focused products, faster country. credit decisions, improved funding chances, and the lack of collateral requirements.7 6 Forecasts are from Oxford Economics’ Global Industry Model. 7 The Federal Reserve Banks, (2018), ‘Small Business Credit Survey 2017; Report on Employer Firms’, 22 May. 13
The Big Business of Small Business CASE STUDY: BOBBIN BICYCLES Sian Emmison is the co-founder, with her Transforming themselves into an online husband Tom, of the Bobbin bicycle company— company that deals directly with individual established almost a decade ago because “we customers was a huge challenge—and one that wanted to spread the joy of cycling to people required significant upfront funding. “The bank who love life but aren’t bike nerds”. In other we’d been with for years had been incredibly words, people just like them. unhelpful—they just weren’t interested at all, which really surprised me. To them, we “From the start,” Sian explains, “we were probably looked too small.” trying to put the idea in people’s heads that cycling was a really good way to get around— In contrast, Sian says, Funding Circle was much particularly for women. Eighty percent of our more open to their plans. The first loan was customers are female, which is very unusual in secured in December 2016, “in only a couple the bike trade.” of weeks”—and the bright new Bobbin website launched the following June. “Since then our These brightly coloured bikes gained an business has really taken off. The growth has immediate following. Based in East London, been really steep.” their cottage business grew steadily through a UK distributor, who imported the finished In the first year, however, they still had some bikes from Asia. Everything appeared to be very large trade commitments. To achieve the going swimmingly—yet Sian and Tom knew a “full pivot” demanded a further loan, and the dramatic shakeup was needed if the company couple had no qualms about going back to was to realise its full potential. Funding Circle in early 2018. Sian describes the 2016 Brexit referendum “We wanted to move as much business to direct- as their snapping point. “We said, ‘We’ve to-consumer as we could,” Sian explains. “We got to start selling our bikes online, direct to thought it was a no-brainer at the time, but we’ve the consumer. We’ve got to bring all of that actually gone way past our goal. We’d hoped business in‑house.’” to turn over about the same amount but make more profit. In fact, we’ve turned over a lot more, so things are looking very rosy.” 14
The Big Business of Small Business 15
The Big Business of Small Business 2. UNITED KINGDOM 2.1 SMALL BUSINESSES’ ACCESS TO FINANCE Small firms have continued Fig. 2: New UK bank lending to non-financial businesses of to miss out on the recovery all sizes in UK bank lending to businesses. While gross £ billion per quarter lending by UK banks to the 80 non-financial business sector SMEs Large businesses has grown significantly—up 30 70 percent in 2018 Q4, compared 60 to three years earlier8—these figures mask considerable 50 disparity in the growth of new bank lending by customer 40 size. This is evidenced by Bank of England data which 30 shows that, while the value of new bank lending to large 20 businesses has increased by 43 percent over this period, 10 it has decreased to SMEs by 0 three percent (Fig. 2).9 2011Q2 2012Q4 2014Q2 2015Q4 2017Q2 2018Q4 Source: Bank of England Consequently, the flow of net As a result, the value of While the value of new bank bank lending to SMEs (i.e. new outstanding bank loans held lending to large businesses lending minus repayments) by SMEs—some £166 billion— increased by 43 percent over totalled just £518 million was still 16 percent lower at the past three years, the value in 2018, compared with an the end of 2018 than in April to SMEs decreased by three average of £2 billion per 2011. As Fig. 3 shows, from 2011 percent in the same period. annum over the previous to mid-2015, banks decreased three years. When changes the volume of lending to in bank overdrafts are taken firms of all sizes. Since then, into account, net lending to the loans they issue to large SMEs was actually negative firms have recovered quite Taking into account changes in 2018, at minus £95 million. significantly, while those issued in bank overdrafts, net lending Put simply, this means that to SMEs have stagnated. to UK SMEs was negative in the banks collected more 2018. Banks collected more in in repayments than they repayments than they gave out gave out in new loans and in new loans and overdrafts. overdrafts to SMEs. 8 Source: Bank of England. These figures relate to lending by all ‘monetary financial institutions’, but as the majority is accounted for by banks, we refer to ‘bank lending’ for the sake of simplicity. All lending figures are in cash terms, i.e. not adjusted for inflation. The 16 figures for new gross lending exclude changes in overdraft levels. 9 In the banking statistics published by the Bank of England, SMEs are defined as firms with an annual turnover on their main business bank account of less than £25 million.
The Big Business of Small Business Fig. 3: Value of outstanding bank loans to non-financial businesses, by firm size Indices, April 2011=100 100 All businesses SMEs Large businesses 98 96 94 92 90 88 86 84 82 80 Apr-11 Apr-12 Apr-13 Apr-14 Apr-15 Apr-16 Apr-17 Apr-18 Source: Bank of England Banks also continue to treat Since then, the survey On the non-price side, the SMEs differently from their suggests banks have Credit Conditions Survey larger counterparts in the continued to favour larger shows that banks have eased terms and conditions they firms when changing their the covenants placed on larger charge on loans. The Bank interest rate spreads, although borrowers to a far greater of England’s latest Credit to a much lesser degree— degree than on SMEs. This Conditions Survey shows there meaning that SMEs continue relates to the behavioural was a significant easing in the to pay higher interest rate conditions that banks place on interest rate spread that banks spreads than their larger borrowers in order to obtain charged on loans to large counterparts. The survey also their loans. businesses between 2013 and points to a discriminatory early 2016—but that this did policy on the fees and not occur on loans to SMEs commissions that banks have over the same period. charged on loans in recent years, again favouring large versus SME customers. 17
The Big Business of Small Business Fig. 4: New business lending to SMEs via the platforms of P2PFA members £ million per quarter 600 500 527 460 400 407 415 420 349 300 321 337 331 200 215 188 196 164 179 100 125 130 111 82 0 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 Q Q Q Q Q Q Q Q Q Q Q Q Q Q Q Q Q Q 15 16 17 18 15 16 17 18 14 15 16 17 18 14 15 16 17 18 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 Source: P2PFA The stagnation in bank The lack of growth in bank 5% lending to SMEs contrasts lending to SMEs does not, with the ongoing expansion therefore, reflect a lack of in SME activity. In 2018, the need for funds on their part. total number of UK-based On the contrary, an increase in Increase in total number of SMEs (defined as firms with available finance would help UK-based SMEs between 2015 less than 250 employees) was fund the sector’s expansion and 2018. five percent or 266,000 firms and job creation. higher than in 2015—and there The number of people was a similar five percent rise SMEs are increasingly employed by UK SMEs in the subset of “small firms” applying for—and gaining— increased by four percent (less than 50 employees).10 loans through online over the same period. Similarly, the number of people platforms, while moving away employed by small firms and from thinking “bank first”. all SMEs in 2018 were both four The latest available BEIS Small percent higher than in 2015. As Business Survey, undertaken a result, employment across in late 2017, shows that the SME sector now exceeds five percent of SMEs applying 16 million, accounting for for external finance over 60 percent of the UK’s total the previous 12 months had private sector workforce. applied to a lending platform— up from one percent in 2014. The share applying for a bank loan fell from 48 to 38 percent over the same period.11 10 BEIS, Business Population Estimates for the UK and regions 2018, 11 October 2018. 18 11 BEIS, Small Business Survey 2017, May 2018. Here, SMEs are “SME employers”, with 1-249 employees.
The Big Business of Small Business Reflecting these trends, new After adjusting for inflation, However, there is arguably lending to businesses via the business investment was six a case for further extending member platforms of the Peer- percent lower in 2018 Q3 than Exchequer-backed lending to To-Peer Finance Association in 2017 Q4. Furthermore, the SMEs via lending platforms. (P2PFA—an industry trade January 2019 CBI Industrial During the financial crisis of body that includes Funding Trends Survey showed more 2008-09 and its aftermath, Circle and accounts for most UK manufacturers expected the Asset-backed Securities of such lending) was £1.8 to cut spending on buildings, Guarantee Scheme proved billion in 2018.12 This was 28 plant, and machinery in the year successful in supporting percent higher than in 2017, ahead than to increase it. Some mortgage-backed lending, and more than three times the 58 percent of respondents but had little impact on value seen in 2015 (Fig. 4). to this survey also cited lending to small businesses. “uncertainty about demand” With the SME financing P2PFA members’ flow of net as a factor constraining their landscape having changed lending reached £908 million investment intentions.13 so significantly since then, in 2018—more than double the lending platforms can value seen two years earlier. Given this outlook, it is offer a new means for the This is in sharp contrast to reassuring that the importance government to support small net lending from the banks of supplying funding to business activity, demand, to small businesses, which SMEs—and in particular, the and employment. fell by 104 percent over the supply of non-bank sources of same period. finance—is recognised in the UK government-set objectives In November 2018, the British As well as offering a source of the British Business Bank Business Bank announced a of funds to expanding SMEs, (BBB). The first two of its new commitment to lend up lending platforms offer a four prescribed goals are to to £150 million to UK small potential economic lever for “increase the supply of finance businesses through the Funding policymakers during times of to smaller UK businesses where Circle platform. economic uncertainty. Amid markets do not work well”, and heightened uncertainty about to “help create a more diverse prospects for the UK in the finance market for smaller face of Brexit and the decline businesses, with a greater in the growth of world trade, choice of options”. UK business investment in capital assets such as new buildings and To help achieve these goals, machinery has declined. This has, in November 2018 the BBB in turn, acted as a drag on the announced a new commitment national economy. to lend up to £150 million to UK small businesses through the Funding Circle platform. This is expected to benefit some 2,000 firms, based on an average loan size of £70,000. 12 This is the latest data available. 13 CBI (Confederation of British Industry), Industrial Trends Survey, January 2019. 19
The Big Business of Small Business 2.2 FUNDING CIRCLE’S UK LENDING PROFILE In 2018, the value of loans Fig. 5: Flow of new and net lending to UK SMEs through originated by Funding Circle to Funding Circle small UK businesses expanded rapidly. Over the year, new £ million per annum lending by Funding Circle’s 1,600 New lending Net lending investors amounted to £1.5 1,525 1,400 billion (see Fig. 5). Net lending through the platform (the 1,200 difference between new lending 1,156 1,000 and capital repayments) followed a similar growth 800 trajectory, increasing from 723 £598 million in 2017 to £723 600 652 598 million in 2018—a 21 percent 400 increase, following the 50 399 percent gain seen a year earlier. 200 0 In 2018, £723 million of 2016 2017 2018 net business lending was Source: Funding Circle extended through Funding Circle—some £200 million more than the entire UK Fig. 6: Net lending to SMEs through Funding Circle, and banking system (see Fig. 6). by UK banks This pattern is in complete £ million per quarter contrast to that seen during 1,200 the year to June 2016—just before the UK’s referendum 900 on EU membership—when net lending by the banks totalled 600 £3.5 billion, compared with 300 the £345 million lent through Funding Circle. 0 -300 £723 million -600 -900 Via Funding Circle By the banks -1,200 Total net business lending 2013Q4 2014Q4 2015Q4 2016Q4 2017Q4 2018Q4 extended through Funding Circle Source: Funding Circle, Bank of England in 2018. This is some £200 million more than was extended through the entire UK banking system that year. 20
The Big Business of Small Business The total value of loans under Fig. 7: ‘Stock’ measures of lending to UK SMEs through Funding Circle’s management Funding Circle has also increased, reaching £ billion £2.2 billion at the end of 4.5 2018. This represents a Cumulative lending 175 percent rise since June 4.0 Loans under management 2016 (see Fig. 7). Cumulative 3.5 business lending since the platform launched in August 3.0 2010 had reached £4.2 billion 2.5 by December 2018, compared 2.0 with £1.1 billion in June 2016. 1.5 Funding Circle facilitates 1.0 lending to businesses in all 0.5 parts of the UK, no matter how rural.During 2018, nearly 0.0 Dec-15 Jun-16 Dec-16 Jun-17 Dec-17 Jun-18 Dec-18 21,000 new business loans Source: Funding Circle were arranged through the platform. By country and region, the distribution of reports this region has seen Funding Circle facilitates lending loans broadly matched that the biggest reduction in bank to businesses in all parts of the of the UK’s SME population branches since 2015 – some UK. During 2018, nearly 21,000 (see Fig. 8). Funding Circle’s 425, or 13 percent of all branch new business loans were arranged over-indexation in the North closures in that period.14 through the platform. West is important, as Which? Fig. 8: Regional distribution of new loans granted via Funding Circle, versus total SME distribution % of new UK loans via Funding Circle in 2018 % of total UK SMEs North East North West Yorkshire & H. East Midlands West Midlands East of England London South East South West Wales Scotland Northern Ireland 0% 2% 4% 6% 8% 10% 12% 14% 16% 18% 20% Source: Oxford Economics; Funding Circle; BEIS % of businesses 14 Which?, Bank branch closures: is your local bank closing? Jan 2019. 21
The Big Business of Small Business Finance was granted to firms Fig. 9: New Funding Circle business loans in 2018, located in every one of the UK’s by postal areas 121 postal areas, from the far Number of loans south-west of England, to the north of Scotland. Fig. 9 shows 0 how this translates into loans by 1-25 local authority area, with SMEs in nearly all such areas accessing 26-50 finance through Funding Circle. 51-100 Between 2007 and 2017, the 101-200 number of bank branches fell 201-300 by 37 percent across the UK.15 While these closures affected 301+ both metropolitan and rural areas, their impact has typically been more negative in rural areas, due to the lack of locally- available alternatives. According to Which?, the 10 local authority areas experiencing the most bank closures between 2015 and 2018 included the rural areas of Cornwall, Highland, and Wiltshire. In 2018, Funding Circle facilitated 181, 47, and 98 loans respectively to enterprises in these areas. Lending through Funding Circle reached businesses in the postal areas of England’s 20 most deprived neighbourhoods in 2018. A similar picture is seen in the rest of the UK. Source: Funding Circle; Oxford Economics Lending through Funding as Hull, Grimsby, Burnley, Circle in 2018 reached and Mansfield. A similar businesses in the same postal picture is seen in Scotland, areas as England’s 20 most Wales, and Northern Ireland, deprived neighbourhoods.16 with loans being granted to These include neighbourhoods businesses in Paisley, Glasgow, in and around seaside Rhyl, Wrexham, Belfast, and towns such as Clacton, Derry City, among other Blackpool, Lowestoft, and areas of particular economic Great Yarmouth, and in “de- disadvantage.17 industrialised” localities such 15 House of Commons Library, Briefing Paper: Bank Branch Closures, 2018, 16 Based on Department for Communities and Local Government, English Areas of Deprivation 2015. 22 17 Scottish Government, Scottish Index of Multiple Deprivation 2016; Welsh Government, Welsh Index of Multiple Deprivation 2014; Northern Ireland Statistics and Research Agency, Northern Ireland Multiple Deprivation Measure 2017.
The Big Business of Small Business Fig. 10: Projected real annual GDP growth in key customer industries, and their shares of loans under Funding Circle management at end 2018 Info. & communication 3.1% 9% Professional services 2.5% 12% Business support 2.5% 12% Health & social work 1.8% 4% Catering & hotels 1.8% 5% Total economy 1.7% 100% Wholesale & retail 1.7% 19% Construction 1.5% 14% Manufacturing 1.1% 9% 0.0% 0.5% 1.0% 1.5% 2.0% 2.5% 3.0% 3.5% Source: Oxford Economics Global Industry Model Percent per annum, 2018–2028 While Funding Circle’s lending 2.3 WHAT IS FUNDING CIRCLE’S FULL ECONOMIC IMPACT IN profile is representative of THE UK? the UK SME sector in very broad terms, there is some Based on our survey of a result of the loans through bias towards industries with UK SMEs with loans under Funding Circle. We calculate better-than-average growth Funding Circle management that 39,200 jobs and £600 prospects, including the six at the end of 2018, we million in UK tax revenues were percent of SMEs that are in calculate that lending also directly supported by the digital sector and those through the platform these loans.19 that have embraced the directly supported £2.2 billion rapid adoption of digital of UK GDP, and 39,200 jobs. But the contribution to the technology. As illustrated Scaling up from the sample, national economy does in Fig. 10, three of these key we find that Funding Circle not end there. Two further customer sectors—professional clients generated a combined channels can be considered: services, business support annual revenue of £41.5 billion— the “indirect impact”, which services, and information & of which 7.8 percent can be captures the support for communication—are expected allocated to the platform’s activity in Funding Circle’s to grow at a significantly activities.18 Of this loan-related clients’ UK supply chains as faster pace than the wider UK revenue, the firms’ employment a result of their purchases economy over the next decade. and capital costs plus net of inputs; and the “induced Between them, SMEs in these profits accounted for some impact”, which reflects the three sectors currently employ £2.2 billion. This represents support provided to the 4.3 million people—26 percent the “direct” contribution to the wider economy by the wage- of all SME workers, and 16 UK’s gross domestic product funded expenditure of all these percent of the entire UK private (GDP—the key measure of the firms’ staff. sector workforce. nation’s economic activity), as 18 Business clients with outstanding loans as of 31 December 2018. Scaling up from the survey sample to the overall total is undertaken on an industry-by-industry basis. The share attributable to Funding Circle is calculated as the share of the Funding Circle loan in total liabilities on an industry by industry basis. 23 19 These tax revenues comprise corporation tax, business rates, taxes on business purchases (such as fuel duty), employers’ and employees’ national insurance contributions, and employees’ income tax. Survey respondents were not asked for tax information in this year’s survey and these results are derived from the direct GVA and employment estimates, taking into account the industry-by-industry distribution of income and jobs, official data on tax-to-income and tax-to-spending ratios, and features of the UK tax system in 2018-19.
The Big Business of Small Business We estimate that £1 billion Fig. 11: Total economic impact of Funding Circle in the UK, 2018 spent by SMEs on purchases £ billion per annum Headcount, thousands from other firms was supported by the loans under 4.5 80 £4.1 billion 71,900 jobs Funding Circle management 4.0 Induced 70 at the end of 2018. Of this 3.5 1.3 Indirect 20,800 amount, some 80 percent 60 was received by UK-based 3.0 Direct suppliers, which in turn 50 supported £610 million of GDP 2.5 0.6 11,800 in UK-based supply chains— 40 2.0 the indirect impact of the 30 loans. Based on the industry- 1.5 by-industry distribution of 2.2 £1.0 billion 39,200 20 that GDP, we estimate that 1.0 0.4 it supported a further 11,800 0.1 10 0.5 UK jobs, and an additional 0.6 £120 million in tax revenues. 0.0 0 GDP Tax Jobs (left scale) (left scale) (right scale) In addition, spending by Funding Circle clients’ Source: Oxford Economics. Note: totals may not sum due to rounding. employees and by workers in their supply chains is We find that 71,900 jobs were a change in the mix of clients estimated to stimulate an supported by these loans, by type and size of business, extra £1.3 billion of UK GDP— and that the associated tax a shift in the lending profile the induced impact of the revenues were worth £1 billion. towards more capital efficient loans.20 This is associated with The overall employment impact firms, or (most likely) some a further employment impact is about the same as the combination of the two. of 20,800 jobs, and a tax number of people employed In part, this may reflect an contribution of £360 million.21 in Cheltenham, while the tax increase in repeat business, revenues would be sufficient to as firms use their loans to Combining all three fund 31,500 full-time nurses for become more productive. channels, we calculate that a year. the loans under Funding The increase in the total GDP Circle management at the Funding Circle’s contribution contribution in turn supported end of 2018 supported a to UK GDP in 2018 is more further increases in the total total contribution to UK than 74 percent larger employment and total tax GDP of £4.1 billion (see than a year earlier, when impacts enabled by Funding Fig. 11).22 This is similar to it was calculated to have Circle. the total value of goods and contributed £2.4 billion services produced annually (see Fig. 12). Over the same in each of the local authority period, the value of UK loans areas of Norwich, Stratford- managed by Funding Circle upon-Avon, Bath, and grew by 55 percent. The North‑East Somerset. additional growth in its year- on-year GDP contribution is driven by an improved revenue performance by its businesses. This could reflect 20 In the UK, loans under management do not include loans to property developers, following Funding Circle’s decision in 2017 to no longer facilitate this type of finance. 24 21 The induced tax contribution includes all taxes, such as VAT and excise duties, levied on the consumer spending of the workers, as well as taxes levied on businesses, and on workers’ income, in the induced channel. 22 This amount only reflects the contribution of finance outstanding at that particular point in time, and ignores any ongoing impact related to Funding Circle loans granted in the past but repaid in the interim.
The Big Business of Small Business Fig. 12: Annual growth in loans through Funding Circle, and the economic activity they support, between 2017 and 2018 Percentage growth 80% 70% 74% 60% 61% 50% 55% 40% 42% 30% 20% 10% 0% Loan under management Annual GDP impact Annual tax impact Jobs impact at year end Source: Oxford Economics 2.4 WHY DO SMALL BUSINESSES USE FUNDING CIRCLE? According to our survey of respondents, with purchase Funding Circle’s UK clients, of new equipment (17 percent), many of the SMEs want a new product launch or the finance to provide development, and workforce them with working expansion (both nine percent) capital.23 This motivation seen as the next most was cited by 44 percent of important reasons (Fig. 13). Fig. 13: Main reason for seeking finance for the business Working capital 44% New equipment/machinery 17% Launch/develop a new product 9% Increase headcount 9% Buy more stock 5% Move to a larger premise 4% Seasonal liquidity 4% Marketing 2% Expand overseas or exporting 2% Other 3% 0% 10% 20% 30% 40% 50% Source: Funding Circle survey Percentage of responses To identify why small UK firms choose to borrow through Funding Circle, a survey of its customers was carried out in January and 23 February 2019. 25
The Big Business of Small Business Fig. 14: Main reason for borrowing from Funding Circle Fast process 27% Simple loan application 27% Good customer service 11% Competitive interest rate 10% Better terms 6% Only option for an unsecured loan 5% Mistrust of banks 4% Rejected for a loan by banks 4% Lower fees 2% Sense of community 1% Other 2% 0% 05% 10% 15% 20% 25% 30% Source: Funding Circle survey Percentage of responses Small firms in the UK continue Fig. 15: Reasons for not completing a bank loan application to be attracted by the speed Percentage of reponses and ease of Funding Circle’s loan application process. Of 1% the whole sample of 445 firms, 27 percent said the most 10% Bank's process was too important reason for borrowing from Funding Circle was the difficult or complicated fast process, while an identical Application rejected share were most attracted by 18% 38% by bank the simple nature of the loan application process (Fig. 14). Bank took too long Funding Circle’s clients are Bank's rates and fees deterred from borrowing from were too high the banks by their negative experiences or perceptions. Other Some 38 percent did not 33% complete the application process as they thought it too Source: Funding Circle survey difficult or complicated (see Fig. 15). A further 18 percent perceived it would take too long, while 10 percent were deterred by the high interest rates and fees. 26
The Big Business of Small Business The majority of surveyed Fig. 16: Reasons for not approaching a bank first clients had not approached Percentage of reponses a bank before applying to Funding Circle. Of these respondents, 66 percent The decision would 2% 11% have taken too long/ believed that a bank’s decision too much hassle would have taken too long or caused too much hassle 6% Thought it would be (see Fig. 16). Others cited the too expensive potential expense (15 percent), and an expectation that their Thought I would application would be rejected 15% be rejected (six percent). 66% Didn't know how to A significant proportion approach a bank for of firms surveyed thought the finance I needed they were unlikely to obtain finance in the absence of Other Funding Circle, leading to negative consequences. Source: Funding Circle survey While just over half stated they would have been likely or very likely to obtain the finance they required had Funding Circle not existed, a fairly significant 17 percent of the entire sample felt they were unlikely or very unlikely to have obtained finance in Funding Circle’s absence. 27
The Big Business of Small Business CASE STUDY: KATE LESTER INTERIORS A business major from the University of Kate ended up securing her loan just 11 days Southern California, Kate Lester launched her after applying with Funding Circle. “Time is luxury interior design firm back in 2010—“from something that’s super-valuable to me,” she my guest room, with $500; no capital, no says, “so if we can get our financing done investors. I’m a firm believer that businesses efficiently, I don’t have any issue with paying should start slowly and grow slowly; don’t bite a premium for that. For me to go to a bank, off more than you can chew.” and maybe get one or two points difference in the interest rate, wasn’t worth all the back and So initially, growth of Kate Lester Interiors forth it would have required.” came largely by word of mouth. “One fabulous client told another fabulous client, and it sort of Similarly, she contrasts the “eight hours I spent expanded ...” on the phone with my bank, just trying to get someone to talk to me” with her experience But this slow-and-steady approach changed with Funding Circle. “Jackie was our one when a “perfect new space” suddenly became contact person at Funding Circle, and she available on the Pacific Coast Highway, allowing knew everything about our loan and where it Kate to open her first storefront. was in the process. We didn’t have to talk to 10 different people—so that was a huge benefit for “My bookkeeper said to me, ‘Getting financing me.” isn’t a bad thing. You’re going to pay it back; you just need a little help right now to build Five months after securing the loan in March out the space, hire some people, and do a little 2017, Kate opened her new retail space on the marketing.’” Pacific Coast Highway. Since then business has boomed, and she is now focusing on the next At first, Kate approached her bank for funding phase of her long-term plan: building her team “because we already had so much in-and-out and brand, while helping each client create cash flow with them”. They turned her down. spaces that are “luxurious, livable, and unique”. On the very same day, however, she received a promotional mailer from Funding Circle and decided to apply. 28
The Big Business of Small Business 29
The Big Business of Small Business 3. UNITED STATES 3.1 SMALL BUSINESSES’ ACCESS TO FINANCE During 2018, the US economy Fig. 17: Senior Loan Officer Survey on how banks’ credit achieved its second-longest standards for approving applications have changed over the continual expansion on past three months record, having experienced Percentage balance unbroken growth since June 2009. Over the year, the US 20% Large firms Small firms economy grew by 2.9 percent, 15% Tightening supported by strong growth in consumer spending and 10% resilient business activity. 5% 0% While bank lending to commercial and industrial customers is -5% increasing in the US, small businesses are being left out. -10% Easing -15% And yet, while bank lending -20% to commercial and industrial (C&I) customers is increasing, -25% small businesses are being left 2010 2011 2012 2013 2014 2015 2016 2017 2018 out. According to the Federal Source: Federal Reserve Reserve’s latest Senior Loan Officer Survey, more banks relaxed their standards for The Senior Loan Officer Looking specifically at the C&I loans to large and middle- Survey also suggests the value of bank lending to small market firms than to small banks were disadvantaging C&I customers, the pattern firms in 2018. On average a their small corporate of demand for, and supply net balance of 13.3 percent of customers in how they of, bank loans for different- respondents reported easing changed the terms and sized companies is quite their credit standards on loans conditions on loans in 2018. complicated. But the most to large and medium firms An average net balance of rapid growth in each of the in 2018, while the equivalent 24.7 percent of banks eased last three years has occurred figure was just 3.1 percent for the interest rate spreads they in the total value of credit loans to small firms. charged on loans to medium under $100,000 (including and large firms, compared business credit cards) and with just 13.9 percent for small loans over $1 million (Fig. 18). An average net balance of firms. Similarly, a larger net 24.7 percent of banks eased balance of banks eased the their interest rate spreads to collateral requirements and medium and large firms in 2018, covenants for medium and compared with just 13.9 percent large firms than they did for for small firms. small firms in 2018. 30
The Big Business of Small Business Fig. 18: Annual growth in the value of bank lending to C&I customers in the US, split by loan size 9% Less than $100K Between $100K-$250K 8% 8.5% Between $250K-$1 million Over $1 million 7% 7.2% 6% 5.6% 5.8% 5% 5.4% 4.7% 4% 4.2% 3% 3.3% 2.7% 2% 1.9% 1.8% 1% 1.4% 0% 2016 2017 2018Q1-Q3 Source: FDIC The size of loan that a The latest Small Business Larger SMEs are more likely firm applies for is heavily Credit Survey suggests to seek external finance: correlated with its size. there is a strong appetite for according to the SBCS, the According to the latest external finance among SMEs. proportion of small businesses Small Business Credit Survey This continues to reflect their applying for external finance (SBCS), some 69 percent desire to expand (a 2018 survey over the past 12 months ranged of the loans applied for by the National Federation of from 35 percent of firms by firms with one-to-four Independent Business found with one-to-four employees, employees, and 57 percent that 60 percent of small firms up to 51 percent of firms of those by firms with five- had made a capital expenditure with between 50 and 499 to-nine employees, are under in the previous six months). employees (Fig. 19). $100,000.24 In addition, 43 percent of loans applied Fig. 19: Share of SMEs that applied for financing in previous for by firms with 50–499 12 months employees are over $1 million. 60% Following our earlier analysis, this suggests the US’s 50% smallest firms, and also some 50% 51% 46% medium-sized firms, have 40% 44% been particularly successful in increasing the value of the 30% 35% loans they obtained between 2016 and 2018 Q3. 20% 10% 0% 1-4 5-9 10-19 20-49 50-499 employees employees employees employees employees Source: Small Business Credit Survey 2017 24 The SBCS is the most comprehensive survey of its kind in the US, carried out nationally by the 12 Federal Reserve banks. It collates information on small business financing needs, decisions, and outcomes. For the purposes of this survey, ‘small businesses’ include all firms with fewer than 500 employees. 31
The Big Business of Small Business However, small US businesses Fig. 20: Firms reporting credit availability as ‘a challenge’, by continue to report difficulty firm employee size-band in accessing credit, with Percentage share of firms the smallest firms facing the most severe difficulties. 35% Some 32 percent of firms 30% 32% with between one and nine employees reported 29% 25% 27% experiencing challenges obtaining credit over the 20% previous year. This figure 15% 18% drops to 18 percent for SMEs with over 50 employees. 10% These difficulties echo the 5% share of small businesses that have their credit applications 0% 1-9 10-19 20-49 50-499 rejected, or obtain only a employees employees employees employees proportion of the external finance they seek. The SBCS Source: Small Business Credit Survey shows that smaller firms are much more likely to have their insufficient credit histories for loans either got rejected or did applications rejected—just as younger firms, and their lack not obtain all the finance they they are more likely to receive of assets to offer as collateral. sought (see Fig. 22). In all, 22 only part of the loan they percent of loans of this size requested (see Fig. 21). In part, When looking at outcomes were rejected, the highest of this reflects the difficulties based on loan size, SMEs all rejection rates. The “funding lenders have in judging smaller applying for credit of between gaps” for loans of less than businesses’ credit risk, due to $25,000 and $250,000 face $25,000 and over $250,000 a combination of the lack of the most difficulties. Some were broadly similar, at 46 and publicly available information, 58 percent applying for such 47 percent, respectively. Fig. 21: Outcome of small businesses’ finance applications, by firm employee size-band, 2017 Percent of total 80% None Partial amount requested Full amount requested 70% 70% 60% 58% 58% 50% 47% 40% 30% 36% 38% 33% 27% 29% 26% 20% 20% 21% 10% 15% 13% 9% 0% 1-4 employees 5-9 employees 10-19 employees 20-49 employees 50-499 employees Source: Small Business Credit Survey 32
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