Te tauākī kawatau o ngā mahi - Statement of Performance Expectations 2021 2022 - NZQA
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The New Zealand Qualifications Authority (NZQA) ensures that New Zealand qualifications are accepted as credible and robust, both nationally and internationally Kia Noho Takatū Ki Tō Āmua Ao Qualify for the Future World NZQA is a Crown entity as defined in the Crown Entities Act 2004. Te manu ka kai i te miro, nōna Te tauākī a te Poari te ngahere. Te manu ka kai i te Board statement mātauranga, nōna te ao. The Board certifies that the information contained The bird that partakes of the berry, in this Statement of Performance Expectations reflects theirs is the forest. The bird that partakes the operations and prospective financial statements, of knowledge, theirs is the world. including the appropriateness of the underlying assumptions, of NZQA for the period 1 July 2021 to 30 June 2022. In signing this statement, we acknowledge our responsibility for the prospective financial statements ISSN 2382-168X (Print) June 2021 contained in this Statement of Performance Expectations. ISSN 2382-1698 (Online) June 2021 Signed on: 31 May 2021 Whakapā mai Contact details New Zealand Qualifications Authority, 125 The Terrace, Wellington 6011 PO Box 160, Wellington 6140 Telephone: +64 (4) 463 3000 Neil Quigley Lyn Provost Fax: +64 (4) 463 3112 ACTING BOARD RISK AND ASSURANCE Freephone (in NZ): 0800 697 296 CHAIRPERSON COMMITTEE CHAIR www.nzqa.govt.nz Copyright ©. This copyright work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 New Zealand licence. In essence, you are free to copy and distribute the work for non-commercial purposes, as long as you attribute the work to the New Zealand Qualifications Authority, do not adapt the work and abide by the other licence terms. To view a copy of this licence, visit http://creativecommons.org/licenses/by-nc-nd/3.0/nz. Please note that the New Zealand Qualifications Authority’s logo may not be used in any way that infringes any provision of the Flags, Emblems, and Names Protection Act 1981 or would infringe such provision if the relevant use occurred within New Zealand. Attribution to the New Zealand Qualifications Authority should be in written form and not by reproduction of the New Zealand Qualifications Authority’s logo. Cover Credit: Tahliah Temepara Trident High School (Excellence NCEA Level 3 – Photography)
2021 – 2022 He whārangi ihirangi Table of contents Introduction 3 Strategic intentions 6 PART ONE: Performance expectations 15 PART TWO: Prospective financial statements 27 Financial planning assumptions 27 Prospective financial statements 29 Statement of accounting policies 34 Glossary 41 STATEMENT OF PERFORMANCE EXPECTATIONS 1
STATEMENT OF PERFORMANCE EXPECTATIONS 2021 – 2022 Credit: Caitlin Brown Hagley Community College (Excellence NCEA Level 3 – Painting) 2
2021 – 2022 Te whakataki kōrero Introduction Tō mātou tāpaetanga ki te The 2021-2022 Statement of pūnaha mātauranga Performance Expectations (SPE) has been prepared in accordance with Our contribution to the the requirements of section 149 of education system the Crown Entities Act 2004. The Government’s statement of National Education and Learning Priorities (NELP) and It sets out the performance the Tertiary Education Strategy (TES)1 are based expectations of NZQA for the on the following objectives for education: year ending 30 June 2022, covering both service performance and the • Learners at the centre prospective financial statements as • Barrier-free access agreed with the Minister of Education. • Quality teaching and leadership Progress against our performance • Future of learning and work expectations will be reported in • World class inclusive public education. our 2021-2022 Annual Report. NZQA’s strategic outcomes framework outlined in this SPE incorporates these key drivers. This is evidenced by our focus on equity for Māori and Pasifika learners, as well as learners with disabilities and additional learning needs and socio-economically disadvantaged learners. STATEMENT OF PERFORMANCE EXPECTATIONS 1 https://www.education.govt.nz/assets/Documents/NELP-TES-documents/FULL-NELP-2020.pdf 3
2021 – 2022 We work closely and in collaboration with the Te wāhi ki a mātou wider government sector, colleague education agencies and other key stakeholders to gain Our role synergies and deliver the best impact. We recognise Our primary role is to ensure that New Zealand that through working together we can more qualifications are accepted as credible and robust, effectively help create the acceleration in learner both nationally and internationally. We do this achievement and system performance required through our work to quality assure non-university for New Zealand’s success. Refer to the education tertiary education, regulate tertiary education, system diagram on page 5. deliver robust senior-secondary-school-level Examples of collaboration activities include our assessments and credentialing, and improve the work with the Education Review Office and the qualifications system. We are responsible for Ministry of Education regional offices to provide the NZQF and oversee the setting of standards National Certificate in Educational Achievement and New Zealand qualifications development. In (NCEA) data to inform discussions about equity addition, we administer the Education (Pastoral in STEM (science, technology, engineering and Care of International Students) Code of Practice mathematics) subjects; as well as our partnering 2016 and the Education (Pastoral Care of Domestic with Iwi to provide tailored equity data which can Tertiary Students) Interim Code of Practice 2019 be disaggregated at taiwhenua (district) level for (the interim Domestic Code). better support for learners in their rohe (region). Our vision, ‘Qualify for the Future World: Kia Noho Likewise, collaboration is fundamental to our Takatū Ki Tō Āmua Ao’, encapsulates our role work in reviewing the New Zealand Qualifications and ambition for learners and for New Zealand. Framework (NZQF). We will continue these Our performance is a vital element of making and other collaborations in support of the New Zealand’s education system world leading Government’s objectives as set out in the NELP and accessible to all learners. and the TES. Te whakahaere tika i te wāhi mahi Our key functions Ng ā tohu: Qualifications: STATEMENT OF PERFORMANCE EXPECTATIONS The NZQF is the definitive source of accurate information about all quality-assured New Zealand qualifications – covering secondary school, tertiary education and institutions open to international learners. The NZQF is designed to optimise the recognition of a learner’s achievements and contribute to New Zealand’s economic, social and cultural success. 4
2021 – 2022 Te whakaū kounga: the secondary school system) and New Zealand STATEMENT OF PERFORMANCE EXPECTATIONS Quality assurance: Scholarship examinations. We do this through: Our quality assurance role is directed towards • conducting Managing National Assessment supporting high levels of trust and confidence in Reviews in schools to check that their education outcomes for tertiary education. We set assessment systems and processes are effective the statutory rules for the whole tertiary education for delivering NCEA sector and manage quality assurance in the non- • carrying out external moderation of internally university part of the tertiary sector. assessed standards and providing support to assessors through workshops and online Aromatawai: resources Assessment: • developing, delivering and marking NCEA and We administer, quality assure and report on New Zealand Scholarship examinations and three NCEA levels for senior secondary learners other external assessments. (and for a smaller number of learners outside 5
2021 – 2022 Ngā rautaki takune Strategic intentions Te āhua me te whakahaere i te We remain focused on ensuring equitable access taiao mahi for other learners with disabilities and learning support needs and as well as those facing socio- Our operating environment economic disadvantage. Our operating environment is constantly changing Employers are looking for more nimble and as the education system evolves and adapts. adaptable workers with a diverse range of skills and This year these changes continue with a number capabilities. The reforms in vocational education of reviews underway. We are working with currently underway are expected to enable these colleague agencies to ensure that the way services changes. Overall the needs and expectations of are delivered in the next three or four years is learners, their whānau, employers, industry and responsive to government decisions. iwi continue to evolve, demanding more of the For schooling, this includes the Ministry of education sector organisations. Education-led NCEA Review and the associated We have a key role to play in addressing these Review of Achievement Standards. challenges and opportunities through our quality NZQA is actively leading work in the wider assurance and assessment and credentialing roles; Reform of Vocational Education programme however, we cannot do this by ourselves. We work including to simplify the qualifications system and closely with our sector colleague agencies as well as the design of vocational qualifications and other education organisations, teachers and whānau. credentials, support the functions of the Workforce Our strategic outcomes framework incorporates Development Councils and Te Pūkenga, updating the essence of the Government’s NELP and TES, the evaluative quality assurance framework, and including the objectives for education. These implementing our business and information system objectives will be supported by operational changes to enable this. priorities of supporting system outcomes, NZQA is using digital learning and assessment to sustainable business practices and responsive support changes in how and what learners learn; systems. As a result, we maintain our focus on two this also provides opportunities to support those key outcomes: with additional learning needs. • Equity of access to qualifications supports There is an increased focus on learner wellbeing intergenerational wellbeing as reflected in the interim Domestic Code.2 • New Zealand qualifications enable lifelong STATEMENT OF PERFORMANCE EXPECTATIONS We are working to assure learner wellbeing as learning. administrator of both the international student These two outcomes form the cornerstone of our code 3 and the interim code covering domestic strategic outcomes framework, which is outlined tertiary students. on pages 9 and 12. Our Statement of Performance The expectations of education are changing, and Expectations (SPE) ensures that there are clear learners want greater flexibility in credentials. links between the framework and the measures to enable readers to see and understand the We are extending our effort to address equity connection between the Statement of Intent (SOI) issues so that Māori and Pacific learners, who face and the SPE. significant and compounding barriers, can enjoy educational success in their chosen pathway, with To meet our work programme this year NZQA a particular focus on STEM in NCEA. will incur a financial deficit. Details are contained in Part 2 Prospective financial statements on page 27. 2 Education (Pastoral Care of Domestic Tertiary Students) Interim Code of Practice 2019 (the interim Domestic Code). 3 The Education (Pastoral Care of International Students) Code of Practice 2016. 6
STATEMENT OF PERFORMANCE EXPECTATIONS 7 2021 – 2022 Kia Noho Takatū Ki Tō Āmua Ao 1.0 2.0 Ngā aronga mō Mā te mana taurite ki te whai tohu Ka hāpaitia ngā tohu mātauranga te 5 – 10 tau mātauranga te ahunga tātai oranga o Aotearoa kia ako mō te oranga (ngā hua) e tautoko tonutanga 1.1 Ka hangaia mai 1.2 Mā te mahi tahi i 1.3 Ka tautokohia ngā 2.1 Ko tā te mahi 2.2 Ka whai mana ngā Ngā pātanga mō ngā rātonga katoa ngā rangapū auaha ka ākonga whaikaha, aromatawai me ngā tohu mātauranga ki o NZQA i te mana noho mana taurite ai rawakore rānei, kia whāia pūkenga whāiti he Aotearoa, ki te ao te 5 – 10 tau ngā ākonga Māori me ngā tohu mātauranga tautoko i te ākonga whānui hoki taurite ngā ākonga Pasifika e tika ana, e tutuki ana kia noho takatū ki hoki i ō rātou hiahia me ō tōna āmua ao rātou tūmanako 1.1.1 1.1.2 1.2.1 1.2.2 1.3.1 2.1.1 2.2.1 2.2.2 Mˉa te wheako Ka angitˉu ai He tari ako i Ka kokiri ˉ Ka tˉaharatia ngˉa Ko ngˉa mahi He mea tautoko Mˉa te whakaˉu Ngā hua ake mō kiritaki anoˉ te whˉanau me te reo me ngˉa takatika i te tauˉarai o te whai tohu aromatawai auaha Te Taura Here kounga ka noho ngˉa rˉatonga o ngˉa whare ako tikanga Mˉaori mˉatauranga mˉatauranga ki ngˉa he hˉapai i te aˉ konga Tohu Mˉatauranga o tika ka noho pono te 3 – 5 tau NZQA e aˉ rahi katoa ki te a NZQA Mˉaori hei aˉ konga, aˉ , ka hˉapaitia kia mˉawhitiwhiti i te Aotearoa (NZQF) nei ngˉa pˉukenga tautoko i te tautoko i ngˉa hoki ngˉa hiahia whˉaiti marautanga ako kia ako te tangata whˉaiti me ngˉa tohu 1.1.3 aˉ konga 1.2.3 aˉ konga o te ako mˉo te oranga mˉatauranga 2.1.2 tonutanga o Aotearoa Ka whakatau Ka whai hua ngˉa tika nei ngˉa aˉ konga Mˉaori Mˉa te reo o te aˉ konga i ngˉa ara me ngˉa aˉ konga aˉ konga anoˉ ngˉa mahi 2.2.3 tohu e tika ana Pasifika i ngˉa aromatawai matihiko Mˉa te mana tonu o ki a rˉatou rangapˉu auaha me te pˉaheko tika i te ngˉa tohu mˉatauranga tangata e tautoko ka aˉ heitia te tono atu ki te ao
8 STATEMENT OF PERFORMANCE EXPECTATIONS 2021 – 2022 Qualify for the Future World 1.0 2.0 Equity of access to qualifications supports intergenerational wellbeing New Zealand qualifications enable lifelong learning 5 – 10 years Focus areas (outcomes) 1.1 NZQA services are 1.2 Innovative 1.3 Learners with 2.1 Assessment and 2.2 Qualifications are disabilities and learning designed for equity partnerships support credentialing support accepted as credible support needs, and/ equitable access for innovation in teaching and robust nationally or socio-economic Māori and Pasifika disadvantage have and preparation for and internationally learners access to qualifications a changing world that meet their needs of work and aspirations 5 – 10 years Impacts 1.1.1 1.1.2 1.2.1 1.2.2 1.3.1 2.1.1 2.2.1 2.2.2 Customer Whˉanau and NZQA is a Mˉatauranga Barriers to Innovative assessment The NZQF Quality assurance experience education te reo Mˉaori Mˉaori is learners accessing practices enable facilitates lifelong provides trust informs the organisations learning advanced qualifications learners to make learning and confidence delivery of are engaged organisation to support are reduced and connections across in New Zealand NZQA services and confident learners additional learning learning areas 2.2.3 credentials and in supporting 1.2.3 needs are supported qualifications learners Greater qualification 1.1.3 Mˉaori and Pasifika 2.1.2 recognition enables 3 – 5 years Intermediate outcomes Learners access learners benefit Learner voice informs mobility qualification from innovative digital assessment pathways that partnerships methods and builds are right for confidence and them engagement in assessment
2021 – 2022 TE HUA NUI 1: Mā te mana taurite ki te whai tohu mātauranga te ahunga tātai oranga e tautoko OUTCOME 1: Equity of access to qualifications supports intergenerational wellbeing There are significant equity issues for Māori and TE WĀHANGA 1.1: Pasifika learners compared to other learners, Ka hangaia mai ngā rātonga affecting their ability to access qualifications. katoa o NZQA i te mana taurite Similarly, equity issues exist for other learners with learning support needs. Providing equitable access IMPACT AREA 1.1: to qualifications levels the field for all learners NZQA services are designed for equity to achieve wellbeing. NZQA plays a key role in working with our sector partners to address At NZQA, we recognise that to improve equity, these equity issues. our services must be designed with equity in mind. One key way of knowing whether our services support equitable access and outcomes, is by asking those who use our services. Through As an operational agency, NZQA surveying different customer groups we can works closely with learners to better understand how our services work for each understand their needs. We tailor our customer group and target efforts to improve services so that rather than one size equity. We will survey our customers and ask fits all they are fair for all learners. them if their experience with NZQA is positive The equity challenges require NZQA and our services are easy to use, particularly to work in collaboration with other focusing on Māori and Pasifika learners as well sector agencies and partners. as other learners with disabilities and needing additional learning support and socio-economically To achieve this outcome, NZQA’s activities need disadvantaged learners. STATEMENT OF PERFORMANCE EXPECTATIONS to deliver: The following three intermediate outcomes will • Impact area 1.1: NZQA services are designed assist in achieving this impact area: for equity TE HUA 1.1.1: • Impact area 1.2: Innovative partnerships support Ma– te wheako kiritaki ano – nga– ra–tonga equitable access for Māori and Pasifika learners – o NZQA e a rahi • Impact area 1.3: Learners with disabilities and INTERMEDIATE OUTCOME 1.1.1: learning support needs and/or socio-economic Customer experience informs the delivery disadvantage have access to qualifications that of NZQA services meet their needs and aspirations. At NZQA the customer is at the centre of The following section outlines these impact areas everything we do. Our customers are diverse and and the measures of success for each area. include learners, whānau, education organisations and employers. Understanding the customer 9
2021 – 2022 experience is the best way we have of establishing TE WĀHANGA 1.2: whether the range of services we provide meets Mā te mahi tahi i ngā rangapū their needs. Through understanding the customer auaha ka noho mana taurite experience, we are able to improve and further tailor the range of services we deliver. ai ngā ākonga Māori me ngā TE HUA 1.1.2: ākonga Pasifika – ai te wha– nau me nga– whare Ka angitu IMPACT AREA 1.2: ako katoa ki te tautoko i te –a konga Innovative partnerships support INTERMEDIATE OUTCOME 1.1.2: equitable access for Ma–ori and Wha–nau and education organisations are engaged and confident in supporting learners Pasifika learners Support is critical to enable learners to be as We recognise that when we work with others successful as possible. This support comes from and share resources and know-how, we have various sources, including whānau and education greater reach and better impacts. Through organisations. NZQA plays an important role in developing strong partnerships we help build providing information to these groups and others, greater trust and a collective understanding of to enable them to better understand the education the challenges and opportunities for Māori and system. It is vital that learners and their whānau Pasifika learners, and can collaborate with our have good information about qualifications. partners to implement solutions. With this greater understanding comes greater The following three intermediate outcomes confidence to support learners and therefore will assist in achieving this impact area: greater engagement. This leads to better outcomes. TE HUA 1.2.1: TE HUA 1.1.3: He tari ako i te reo me nga– tikanga Ma– ori Ka whakatau tika nei nga– –a konga i nga– a NZQA ara tohu e tika ana ki a ra–tou INTERMEDIATE OUTCOME 1.2.1: INTERMEDIATE OUTCOME 1.1.3: NZQA is a te reo Ma–ori learning organisation Learners access qualification pathways that are right for them NZQA recognises it is important that staff learn te reo Māori. This matters because understanding For learners to be engaged in their learning, they the language leads to better understanding of need access to qualification pathways that are right Māori culture and identity. With that understanding STATEMENT OF PERFORMANCE EXPECTATIONS for them. This is not a one-size-fits-all approach, we are better able to be effective in improving as the interests of learners vary. equity outcomes. NZQA’s role in this is to provide a range of data Our goal to be a te reo Māori learning organisation that supports schools and learners to understand demonstrates our commitment to Maihi Karauna their qualification pathway options. This will enable (the Crown Māori Language Strategy) and Tau Mai them to be confident that their learning pathways Te Reo (the Māori Language in Education Strategy). are setting them up for the futures they want. 10
2021 – 2022 TE HUA 1.2.2: The purpose of SAC is to provide support –kiri takatika i te ma–tauranga Ma–ori Ka ko to learners with sensory, physical or medical hei tautoko i nga– –akonga conditions/impairments and/or specific learning INTERMEDIATE OUTCOME 1.2.2: disorders so they have a fair opportunity to Ma–tauranga Ma–ori is advanced to support demonstrate their skills and knowledge in internal learners and external assessments (in both NCEA and New Zealand Scholarship). Te Hono o Te Kahurangi quality assurance framework enables NZQA to evaluate the There is a disparity in learners accessing SAC, and quality and integrity of mātauranga Māori therefore accessing qualifications that meet their qualifications, programmes and educational needs and aspirations. We will use our analysis of delivery. This specialised quality assurance role SAC applications and target our efforts in priority supports learner access to mātauranga Māori. areas requiring greater SAC support. TE HUA 1.2.3: The following intermediate outcome will assist in Ka whai hua nga– –akonga Ma–ori me nga– achieving this impact area: –akonga Pasifika i nga– rangapu – auaha TE HUA 1.3.1: INTERMEDIATE OUTCOME 1.2.3: Ka ta–haratia nga– taua–rai o te whai tohu Ma–ori and Pasifika learners benefit from ma–tauranga ki nga– –akonga, –a, ka ha–paitia innovative partnerships hoki nga– hiahia wha–iti o te ako INTERMEDIATE OUTCOME 1.3.1: NZQA recognises the value and builds on the benefits of partnerships with whānau, communities, Barriers to learners accessing qualifications iwi and education organisations to enable learners are reduced and additional learning needs to be more successful. are supported We recognise that not all learners have equal access to qualifications. They may face barriers to TE WĀHANGA 1.3: access and/or require additional support. Ka tautokohia ngā ākonga Digital technologies provide opportunities for whaikaha, rawakore rānei, kia new types of support and services that have the whāia ngā tohu mātauranga potential to reduce barriers significantly. We are e tika ana, e tutuki ana hoki committed to working with learners, their whānau i ō rātou hiahia me ō rātou and education organisations in reducing barriers. STATEMENT OF PERFORMANCE EXPECTATIONS tūmanako IMPACT AREA 1.3: Learners with disabilities and learning support needs and/or socio-economic disadvantage have access to qualifications that meet their needs and aspirations We recognise that learners have different needs and aspirations and we work to ensure that all learners have access to relevant qualifications. We do this in part through supporting the provision of Special Assessment Conditions (SAC). 11
2021 – 2022 TE HUA NUI 2: Ka hāpaitia ngā tohu mātauranga o Aotearoa kia ako mō te oranga tonutanga OUTCOME 2: New Zealand qualifications enable lifelong learning in teaching and how these can engage learners NZQA is responsible for quality in lifelong learning, therefore preparing them for assuring qualifications that are listed a changing world of work. We want assessment on the NZQF. to be a positive and seamless experience that is aligned with the learning methods used. NZQA Credible and robust qualifications promote seeks to extend the assessment capabilities recognition and mobility across national and of teachers and assure high-quality, authentic international boundaries, while flexible qualifications responses from innovation and assessment. and credentials recognise learning and skills acquired Good assessment practice supports the throughout a person’s life. Hence the quality of achievement of qualification outcomes. assessment practice is critical in underpinning It is important that the assessment methods used ongoing learning and career pathways. allow learners to show what they have learnt. To achieve this outcome, NZQA’s activities need This may be through assessments that cover to deliver: multiple areas of learning. It may enable learners to make greater connections between subject • Impact area 2.1: Assessment and credentialing areas to see how this learning is used in practice. support innovation in teaching and preparation A positive assessment experience incorporating for a changing world of work the above factors may assist in promoting an • Impact Area 2.2: Qualifications are accepted interest in lifelong learning. as credible and robust nationally and The following two intermediate outcomes will assist internationally. in achieving this impact area: STATEMENT OF PERFORMANCE EXPECTATIONS TE HUA 2.1.1: TE WĀHANGA 2.1: Ko nga– mahi aromatawai auaha he ha–pai i te Ko tā te mahi aromatawai me –akonga kia ma–whitiwhiti i te marautanga ako ngā pūkenga whāiti he tautoko INTERMEDIATE OUTCOME 2.1.1: i te ākonga kia noho takatū ki Innovative assessment practices enable learners tōna āmua ao to make connections across learning areas There are two important aspects to innovation IMPACT AREA 2.1: in assessment: assessment that enables learners Assessment and credentialing support to make powerful connections across learning innovation in teaching and preparation areas; and methods of assessment that give for a changing world of work learners broader opportunities to demonstrate validly what they know and what they can do. At NZQA we recognise the role that assessment Digital assessment is a key tool in providing and credentialing play in supporting innovation these opportunities. 12
2021 – 2022 TE HUA 2.1.2: TE HUA 2.2.1: Ma– te reo o te –akonga ano – nga– mahi He mea tautoko Te Taura Here Tohu aromatawai matihiko me te pa–heko tika Ma–tauranga o Aotearoa (NZQF) kia ako i te tangata e tautoko – te oranga tonutanga te tangata mo INTERMEDIATE OUTCOME 2.1.2: INTERMEDIATE OUTCOME 2.2.1: Learner voice informs digital assessment methods The NZQF facilitates lifelong learning and builds confidence and engagement in The NZQF articulates the relationship between assessment qualifications and other quality-assured credentials. The learner voice is critical in developing high- This enables learners to engage flexibly in learning quality, meaningful assessment and for innovation opportunities to maintain the currency of their skills in assessment. In the development of online in the workplace. assessment we will co-design the assessment TE HUA 2.2.2: experience with learners to ensure that the Ma– te whakau– kounga ka noho tika ka noho online features work for the learners. Through pono nei nga– pu –kenga wha–iti me nga– tohu ma– this co-creation, learners will be more confident tauranga o Aotearoa and engaged in undertaking assessment. INTERMEDIATE OUTCOME 2.2.2: Quality assurance provides trust and confidence TE WĀHANGA 2.2: in New Zealand credentials and qualifications Ka whai mana ngā tohu In order to ensure that New Zealand’s credentials and mātauranga ki Aotearoa, ki te ao qualifications are trusted, NZQA’s quality assurance whānui hoki systems must be robust. NZQA’s quality assurance role is directed towards supporting higher levels of IMPACT AREA 2.2: trust and confidence in education outcomes for the Qualifications are accepted as credible tertiary education system. NZQA sets the statutory and robust nationally and internationally rules for the whole tertiary education sector and manages quality assurance in the non-university part NZQA works to ensure that New Zealand of the tertiary sector. qualifications are credible and portable and NZQA operates an integrated quality assurance support lifelong learning. This helps to ensure system in which all components support each other. that New Zealanders working overseas have TE HUA 2.2.3: their qualifications recognised and have greater STATEMENT OF PERFORMANCE EXPECTATIONS opportunities for employment and further education. Ma– te mana toru o nga– tohu ma–tauranga ka –aheitia te tono atu ki te ao It also helps in providing a positive experience to immigrants coming to New Zealand by having their INTERMEDIATE OUTCOME 2.2.3: qualifications assessed against an internationally Greater qualification recognition enables mobility recognised framework. Greater qualification recognition has benefits for The following three intermediate outcomes will assist both international and domestic learners, as well in achieving this impact area: as those wishing to immigrate to New Zealand. The international recognition of New Zealand qualifications not only encourages international learners to study in New Zealand, it also allows domestic learners to have their qualifications more readily recognised overseas. Those wishing to immigrate to New Zealand can have confidence that their overseas qualifications will find parity with the types and levels of New Zealand qualifications. Further information on our strategic intentions, functions and operations is contained in our 2019/20 – 2022/23 SOI. 13
STATEMENT OF PERFORMANCE EXPECTATIONS 2021 – 2022 Credit: Ebony Wingfield Te Aho o Te Kura Pounamu (Excellence NCEA Level 3 – Painting) 14
2021 – 2022 TE WĀHANGA TUATAHI: Ngā kawatau o ngā mahi PART ONE: Performance expectations Te tirohanga whānui me te The SOI and this document describe whakahaere pūnaha tohu the strategic objectives we are seeking mātauranga to achieve, how we will undertake our functions and operations to achieve Oversight and administration those intentions, and how we will of the qualifications system assess our performance. Te tauākı̄ aronga wh ānui The information outlined in this SPE enables Overarching purpose statement the public, Ministers, Parliament and external The single overarching purpose of this appropriation monitoring agencies to track our progress is for the New Zealand Qualifications Authority to in achieving the objectives set out in our provide effective oversight and administration of SOI 2019/20 – 2022/23. the qualifications system. We have one multi-category appropriation funded by the government through Vote Education: He aha ng ā hua ka puta What is intended to be achieved This appropriation is intended to provide effective oversight and administration of the qualifications system by the New Zealand Qualifications Authority to ensure New Zealand’s qualifications system is valued as credible, robust and meet STATEMENT OF PERFORMANCE EXPECTATIONS the needs of learners, employers and other stakeholders. 15
2021 – 2022 Ngā whakamārama me ngā Te whakaū kounga tohutohu mō ngā tohu mātauranga Expense Category 2: Quality assurance Expense Category 1: Provision of communication and advice Te Korahi Scope Te Korahi This category is limited to provision by the Scope New Zealand Qualifications Authority of quality This category is limited to communication and assurance services and maintenance of the quality advice related to education policies, programmes assurance framework, to support the New Zealand and services that are the responsibility of the qualifications system. New Zealand Qualifications Authority. He aha ng ā hua ka puta He aha ng ā hua ka puta What is intended to be achieved What is intended to be achieved This category is intended to achieve higher This category is intended to achieve communication levels of trust and confidence by learners and and advice that helps Ministers, learners, other stakeholders in the non-university tertiary communities, employers, schools and tertiary education sector. education organisations make informed decisions. Te Tahua Pūtea Te Tahua Pūtea Funding Funding Approximately 60 percent of the total revenue 100 percent of the total revenue for this category for this category of expense is provided by the of expense is provided by the Crown. Crown. The remaining 40 percent is funded through third-party revenue, including private training establishment (PTE) registration fees, Budget Te Pūkenga – New Zealand Institute of Skills and Cost and 2021-2022 Technology and its subsidiaries’ quality assurance funding $000 fees, external evaluation and review charges, Revenue approval and accreditation charges, and consistency review charges. Crown 3,309 STATEMENT OF PERFORMANCE EXPECTATIONS Other - Budget Total revenue 3,309 Cost and 2021-2022 funding $000 Expenses 3,539 Revenue Net (deficit) (230) Crown 9,845 Other 6,570 Total revenue 16,415 Expenses 17,690 Net (deficit) (1,275) 16
2021 – 2022 Ngā pūnaha tautoko o ngā Ngā mahi aromatawai o ngā tohu mātauranga kura tuarua Expense Category 3: Qualification Expense Category 4: Secondary school support structures assessments Te Korahi Te Korahi Scope Scope This category is limited to the New Zealand This category is limited to the New Zealand Qualifications Authority managing, operating, Qualifications Authority delivering external maintaining and providing advice on the assessment for national secondary school New Zealand qualifications system, and providing qualifications, including the National Certificate quality assurance services on NZQA’s areas of Educational Achievement and Scholarship of responsibility. examinations, and the moderation of internal school assessments. He aha ng ā hua ka puta What is intended to be achieved He aha ng ā hua ka puta This category is intended to provide New Zealand What is intended to be achieved qualifications that are valued as credible, robust and This category is intended to achieve trust and meet the needs of learners, employers and other confidence in robust and equitable secondary stakeholders, with supporting services to help school level assessment. them make informed decisions. Te Tahua Pūtea Te Tahua Pūtea Funding Funding Approximately 95 percent of the total revenue Approximately 25 percent of the total revenue for for this category of expense is provided by the this category of expense is provided by the Crown. Crown. The remaining 5 percent is funded through The remaining 75 percent is funded through third- third-party revenue, including international NCEA party revenue, including fees for credit reporting fees and non-government funded secondary and recognition of overseas qualifications. examination and assessment fees. STATEMENT OF PERFORMANCE EXPECTATIONS Budget Budget Cost and 2021-2022 Cost and 2021-2022 funding $000 funding $000 Revenue Revenue Crown 6,049 Crown 55,765 Other 17,901 Other 3,143 Total revenue 23,950 Total revenue 58,908 Expenses 24,902 Expenses 59,530 Net (deficit) (952) Net (deficit) (622) 17
2021 – 2022 Te paearu o ngā mahi How performance will be assessed The following table outlines the key performance measures that NZQA will monitor to ensure we are on track to achieve the impacts and outcomes outlined in our SOI. Measure 2019/20 2020/21 2021/22 ID. Measure Actual Standard Standard i The overall satisfaction rating given by the Minister 8 8 8 of Education on the New Zealand Qualifications Authority 4 ii The percentage of Ministerial items that achieve 99.5% 99% 99% the deadlines agreed with the Minister’s office STATEMENT OF PERFORMANCE EXPECTATIONS 4 The survey measures Minister’s satisfaction with the quality of advice on a scale from 1 to 10, where 1 means unsatisfied and 10 means extremely satisfied. 18
2021 – 2022 1.0 Mā te mana taurite ki te whai tohu mātauranga te ahunga tātai oranga e tautoko 1.0 Equity of access to qualifications supports intergenerational wellbeing Measure 2019/20 2020/21 2021/22 ID. Measure Actual Standard Standard IMPACT 1.1: NZQA services are designed for equity Intermediate Outcome 1.1.1: Customer experience informs the delivery of NZQA services 1.1.1a The proportion of survey respondents who agree/ 68.6% 75% 75% strongly agree that information they received from NZQA met their needs 5 1.1.1b The proportion of survey respondents who agree/ 55.8% 70% 70% strongly agree that the NZQA website is easy to use Intermediate Outcome 1.1.2: Wha – nau and education organisations are engaged and confident in supporting learners 1.1.2a Co-design solutions to benefit learners Narrative Narrative Intermediate Outcome 1.1.3: Learners access qualification pathways that are right for them 1.1.3a Participation in digital external assessment increases 11.3% Upward Upward as a proportion of overall participation in external (baseline) trend trend assessment (Baseline (Baseline established established from 2019 data from 2020 data available in available in June 2020) June 2021) STATEMENT OF PERFORMANCE EXPECTATIONS 5 Survey respondents are stakeholders including employers, education providers, students and families. Information received covers the full range of advice, data, communication and instruction that the New Zealand Qualifications Authority provides to its customers to support their relationship, business and interaction with it. 19
2021 – 2022 Measure 2019/20 2020/21 2021/22 ID. Measure Actual Standard Standard – ori and IMPACT 1.2: Innovative partnerships support equitable access for Ma Pasifika learners Intermediate Outcome 1.2.1: NZQA is a te reo Ma–ori learning organisation 1.2.1a The percentage of NZQA staff who have a te reo N/A N/A 90% Māori plan 1.2.1b The percentage of NZQA staff who reach higher N/A N/A 25% levels of proficiency through te reo Māori language planning and development Intermediate Outcome 1.2.2: Ma – tauranga Ma – ori is advanced to support learners 1.2.2a The percentage of applications (which meet the 4.4% ≥3% ≥3% criteria to be approved) that are quality assured using Te Hono te Kahurangi6 1.2.2b The rate of Māori learner participation in digital NCEA Upward Upward external assessment is the same as or higher Level 1: trend trend than their non-Māori learner peers baseline (Baseline (Baseline established established = 7.5% from 2019 data from 2020 data NCEA available in available in June 2020) June 2021) Level 2: baseline = 8.9% NCEA Level 3: baseline STATEMENT OF PERFORMANCE EXPECTATIONS = 10.2% 6 A tertiary education organisation can select the quality assurance approach used to approve applications. NZQA is strengthening its guidance and support for tertiary education providers seeking approval of mātauranga Māori applications to request quality assurance using the Te Hono te Kahurangi framework. An increase in the percentage of applications that meet the criteria to be approved is an indication that guidance and support is meeting the needs of a tertiary education provider. 20
2021 – 2022 Measure 2019/20 2020/21 2021/22 ID. Measure Actual Standard Standard Intermediate Outcome 1.2.3: Ma – ori and Pasifika learners benefit from innovative partnerships 1.2.3a The percentage of Pacific parents and families who 100% 90% 90%7 attended NCEA Ma le Pasifika workshops who report increased knowledge of NCEA and more confidence to support their children 1.2.3b The percentage of parents & whānau who attended 98.6% 90% 90% 8 NCEA and the Whānau workshops who report increased knowledge of NCEA and more confidence to support their children 1.2.3c The rate of Pacific learner participation in digital NCEA Upward Upward external assessment is the same as or higher than Level 1: trend trend their non-Pacific learner peers baseline (Baseline (Baseline established established = 7.7% from 2019 data from 2020 data NCEA available in available in June 2020) June 2021) Level 2: baseline = 6.8% NCEA Level 3: baseline = 9.3% IMPACT 1.3: Learners with disabilities and learning support needs, and/or socio-economic disadvantage have access to qualifications that meet their needs and aspirations Intermediate Outcome 1.3.1: Barriers to learners accessing qualifications are reduced and STATEMENT OF PERFORMANCE EXPECTATIONS additional learning needs are supported 1.3.1a The percentage of targeted 9 schools that found N/A N/A 60-80% NZQA’s package of SAC support useful in helping 2021-2022 them manage SAC for learners will act as baseline 7&8 The standard for this measure covers both knowledge and confidence. 9 Targeted schools are those which have a lower than expected number of SAC (Special Assessment Conditions) applications from the prior year and are identified through a matrix of factors. 21
2021 – 2022 2.0 Ka hāpaitia ngā tohu mātauranga o Aotearoa kia ako mō te oranga tonutanga 2.0 New Zealand qualifications enable lifelong learning Measure 2019/20 2020/21 2021/22 ID. Measure Actual Standard Standard IMPACT 2.1: Assessment and credentialing support innovation in teaching and preparation for a changing world of work Intermediate Outcome 2.1.1: Innovative assessment practices enable learners to make connections across learning areas 2.1.1a The percentage of assessors who are more likely to N/A N/A 60-80% use innovative assessment practices after completing 2021-2022 NZQA’s learning module on integrated assessment will act as baseline 2.1.1b The percentage of NCEA examinations available in N/A N/A 60% a digital mode Intermediate Outcome 2.1.2: Learner voice informs digital assessment methods and builds confidence and engagement in assessment 2.1.2a Learner feedback is actively used in design and Narrative Narrative Narrative development of digital assessment activities IMPACT 2.2: Qualifications are accepted as credible and robust nationally and internationally Intermediate Outcome 2.2.1: The NZQF STATEMENT OF PERFORMANCE EXPECTATIONS facilitates lifelong learning 2.2.1a The proportion of New Zealand qualifications N/A 15% 15% (that have graduates) that undergo a consistency review in any one financial year 10 10 Some NZQF-listed qualifications do not yet have any graduates and can therefore not participate in Consistency Reviews. 22
2021 – 2022 Measure 2019/20 2020/21 2021/22 ID. Measure Actual Standard Standard Intermediate Outcome 2.2.2: Quality assurance provides trust and confidence in New Zealand credentials and qualifications 2.2.2a The percentage of non-university Tertiary Education 23% 20% 20% Organisations which had an external evaluation and review completed 11 2.2.2b The percentage of investigations that result 30% 20-40% Downward in a significant NZQA intervention trend ≤40% 2.2.2c The percentage of investigations that result in 58% 40-60% Downward corrective action that satisfactorily resolves the trend ≤60 identified non-compliance or quality issues identified 2.2.2d The percentage of all formal 12 complaints (including N/A 95% ≥95% the international and domestic code) that are concluded within 65 working days 2.2.2e Progress in embedding regulatory change reflecting N/A N/A Narrative the new vocational qualification system settings under the reform of vocational education 2.2.2f Progress in transferring qualifications and standards to N/A N/A Narrative Workforce Development Councils 2.2.2g Progress in embedding the code/s of practice for the N/A N/A Narrative pastoral care of international and domestic tertiary students and preparations for implementing the permanent Code from 1 January 2022 2.2.2h The percentage of NZQA-owned standards 99.5% 95% 95% STATEMENT OF PERFORMANCE EXPECTATIONS maintained by their planned reviewed dates 2.2.2i The percentage of total marker judgements unaltered 99.8% 99% 99% following Review or Reconsideration of External Assessment Result process for NCEA 2.2.2j The percentage of total marker judgements unaltered 99.9% 99% 99% following Review or Reconsideration of External Assessment Result process for New Zealand Scholarship 11 An external evaluation and review is completed when an external evaluation and review job is closed off, and the resulting report published on the NZQA website. 12 A formal complaint is a written complaint from a student about their experience at an education provider, which (i) has been necessary to escalate to NZQA, (ii) NZQA has assessed and accepted as falling within its jurisdiction, (iii) the student has authorised NZQA to investigate and (iv) is related to the education provider’s compliance with the Education and Training Act 2020, NZQA Rules, Education (Pastoral Care of International Students) Code of Practice 2016, or Education (Pastoral Care of Domestic Tertiary Students) Interim Code of Practice 2019. 23
2021 – 2022 Measure 2019/20 2020/21 2021/22 ID. Measure Actual Standard Standard 2.2.2k The percentage of validated NCEA results provided 99.9% 99% 99% to learners no later than the end of the third full week of January 2.2.2l The percentage of validated New Zealand Scholarship 100% 99% 99% results provided to learners no later than the end of the second full week of February 2.2.2m The annual moderator/teacher agreement 13 rate at the 81.8% 75%-85% 75%-85% level of grade 14 for a random sample of student work 2.2.2n The number of samples of learner work moderated 80,037 95,000 to 95,000 to for national external moderation 105,000 105,000 2.2.2o The percentage of draft Managing National 100% 98% 98% Assessment reports provided to schools within six weeks from the date of completion of onsite work 2.2.2p The percentage of schools on a 1–2 year review cycle N/A 100% 100% or undergoing a 1 year targeted review which have a monitored action plan Intermediate Outcome 2.2.3: Greater qualification recognition enables mobility 2.2.3a The percentage of international qualification 97% 95% 95% recognition products that meet their service level agreement STATEMENT OF PERFORMANCE EXPECTATIONS 13 The Technical Overview Group Assessment (TOGA) recommend agreement rates of between 75% and 85% as robust for a mature assessment system internationally. 14 Agreement at the level of grade is where a moderator’s grade of a learner’s work agrees with the teacher’s grade. 24
2021 – 2022 STATEMENT OF PERFORMANCE EXPECTATIONS Credit: John Wong Christ’s College (Excellence NCEA Level 3 – Painting) 25
STATEMENT OF PERFORMANCE EXPECTATIONS 2021 – 2022 Credit: Emily Blennerhassett Cashmere High School (Excellence NCEA Level 3 – Painting) 26
2021 – 2022 TE WĀHANGA TUARUA: Ngā tauākī pūtea PART TWO: Prospective financial statements Ngā whakapae ahumoni Pūtea whiwhi Financial planning assumptions Revenue Revenue from the Crown is based on the Te tirohanga whānui information contained in the 2020/21 Estimates of Overview Appropriation, Vote Education. A number of assumptions were used in preparing Consideration has been given to ensuring that these prospective financial statements, although fees and charges set are appropriate and deliver fundamentally NZQA is assuming that the range maximum value for the services provided. While of service that it currently provides will not NZQA may change its fees and charges going significantly change in 2021/22. These assumptions forward (through changes in government policy or may differ from what actually happens. In particular, otherwise), for the purposes of the development changes to the overall economic environment of the prospective financial statements, all fees (as a result of the COVID-19 global pandemic), and charges are estimated at the existing pricing government policy, learner demographics, structure and in all existing revenue areas. immigration trends and the make-up of the Revenue from third parties includes tertiary credit number and type of learning institutions within and assessment fees (NZQF credits), charges New Zealand will all affect NZQA and its for qualification recognition services provided forecast results. to immigrants, charges for external evaluations In past years NZQA has accumulated funds from its and reviews, charges for accreditation and other net operating surpluses to allow the organisation to quality assurance services provided to tertiary grow, adjust direction, manage fluctuations in third- education providers (including Te Pūkenga – STATEMENT OF PERFORMANCE EXPECTATIONS party revenue and be financially sustainable. NZQA New Zealand Institute of Skills and Technology and has a planned deficit in 2021/22 in order to fund its subsidiaries) and some non-government funded some internal investment initiatives. secondary examination and assessment fees. 27
2021 – 2022 Ng ā whakapae ahumoni matua Key volume forecasts Forecasted outturn Forecast volume in volume in 2020/21 2021/22 No. of NZQF credits earned by learners 7,490,346 7,398,255 No. of PTEs registered with NZQA 397 377 No. of applications for qualifications recognition 13,218 13,400 The volume forecast for NZQF credits is based Ng ā whakapaunga on the 2020/21 forecasted outturn results, with Expenditure adjustments for projected movements in credit NZQA’s expenditure is based on the assumption volume based on the expected trends of learner that NZQA will continue to realise efficiency and numbers. effectiveness savings, while NZQA’s outputs are The number of PTEs is based on the current assumed to remain stable. number of PTEs plus expected movements. The volume forecast for qualifications recognition Ng ā nama is based on Immigration New Zealand’s forecast Output expense allocations long-term arrivals. NZQA is contracted to All revenue except interest revenue is allocated Immigration New Zealand to quality assure the list directly to output expenses. of qualifications exempt from assessment. NZQA allocates activities to output expenses. Should there be a 10 percent increase or decrease Information about expenditure and effort on in any one of the fee or volume figures for the activities is collected through the general ledger key revenue streams resulting from credit fees, to allow the activities of NZQA to be allocated qualifications recognition fees or quality assurance either directly or indirectly to outputs and output fees, there would be a respective increase or expenses. STATEMENT OF PERFORMANCE EXPECTATIONS decrease in revenue received from that respective Indirect expenditure is allocated to outputs and revenue stream of between $0.4 million and output expenses by first allocating these costs to $1 million. This risk is being mitigated by maintaining the activities that contribute directly to outputs. a prudent level of available cash reserves. NZQA’s allocation policies are described in the Statement of Accounting Policies. NZQA’s output allocation methodology is assumed to be unchanged. NZQA operates a hybrid of a historical and a zero- based budgeting system in the delivery of outputs. NZQA also aims to provide the best service in the most cost-effective way. NZQA recognises that in order to minimise any price increases over time, there is an ongoing need for quality improvement and efficiency gains. 28
2021 – 2022 Ng ā kaupapa here mō ng ā whakautu matua Ngā tauākī matapae ā-pūtea Key costing and pricing policies Prospective financial statements The key costing and pricing policies of NZQA are The prospective financial statements have been as follows: developed for the purpose of fulfilling NZQA’s • Core business output and non-output expense obligations under the Crown Entities Act 2004 to products and services are assessed at their full table an SPE before Parliament. As such they should cost, including overhead costs not be relied upon by any other party for any • With the exception of secondary examination alternative purpose without the express written and assessment fees, charges to learners permission of NZQA. Actual results are likely to be (including qualifications credit and registration different from the prospective financial statements fees) are based on a medium-term full-cost- and the variations may be material. recovery model, which includes quality assurance In issuing the financial statements, the Board and development costs including overhead costs. of NZQA acknowledges its responsibility Secondary examination and assessment fees are for the information presented, including the largely funded by the Crown appropriateness of the assumptions used. • Core business outputs are expected to provide The Board also acknowledges its responsibility for the research, development and capital costs for establishing and maintaining a system of internal of the ongoing maintenance of those outputs. control that is designed to provide reasonable assurance as to the integrity and reliability of Ng ā mānukanuka o te wā NZQA’s performance and financial reporting. Going concern These prospective financial statements are issued NZQA recognises that taxpayers’ net assets/ as at 31 May 2021 and are based on the information equity and NZQA’s liquidity must remain at levels available at the time. sufficient to sustain impetus and to ensure that NZQA is viable as a going concern. In order to ensure this, the Board of NZQA will: • Maintain net assets/equity at a level sufficient to sustain the organisation • Consult the Responsible Minister on the use of taxpayers’ equity resulting from any surpluses STATEMENT OF PERFORMANCE EXPECTATIONS to ensure it is in line with the government’s direction (other than use for the acquisition of capital items and for funding of operating deficits derived from the delivery of third-party- funded activities). 29
2021 – 2022 Te tauākī matapae ā-pūtea whiwhi, ā-pūtea whakapaunga Prospective Statement of Comprehensive Revenue and Expense For the year ended 30 June Budget 2021–2022 $000 Revenue Funding from the Crown 74,968 Other revenue 27,614 Interest revenue 369 Total revenue 102,951 Expenditure Personnel and Board 57,320 Specialist workforce 12,140 Professional services 12,943 Publication, printing and distribution 4,216 Audit fees 111 Other operating costs 15,484 Depreciation and amortisation 3,816 Total expenditure 106,030 NET (DEFICIT) (3,079) Other comprehensive revenue and expense - TOTAL COMPREHENSIVE REVENUE AND EXPENSE (3,079) STATEMENT OF PERFORMANCE EXPECTATIONS Since NZQA is a wholly owned Crown entity, the entire net deficit and total comprehensive revenue and expense are attributable to net assets/public equity. 30
2021 – 2022 Te tauākī matapae pūtea ā-tūranga Prospective Statement of Financial Position As at 30 June Budget 2021–2022 $000 Assets Current assets Cash and cash equivalents 3,202 Receivables 2,889 Prepayments 957 Investments 27,000 Total current assets 34,048 Non-current assets Property, plant and equipment 1,318 Intangible assets (including WIP) 7,228 Total non-current assets 8,546 TOTAL ASSETS 42,594 Liabilities Current liabilities Payables and deferred revenue 10,984 Employee entitlements 4,701 Total current liabilities 15,685 Non-current liabilities Employee entitlements 680 STATEMENT OF PERFORMANCE EXPECTATIONS Total non-current liabilities 680 TOTAL LIABILITIES 16,365 NET ASSETS/PUBLIC EQUITY 26,229 31
2021 – 2022 Ngā tauākī matapae pūtea ā-rawa, ā-mana taurite Prospective Statement of Changes in Net Assets/Public Equity For the year ended 30 June Budget 2021–2022 $000 Balance at start of the year 29,308 Net (deficit) (3,079) Total comprehensive revenue and expense (3,079) Crown capital contribution - Balance at end of the year 26,229 Comprising: Contributed capital 20,308 Accumulated comprehensive revenue and expense 5,921 Net assets/public equity as at 30 June 26,229 STATEMENT OF PERFORMANCE EXPECTATIONS 32
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