TADAT REFLECTIONS: Impacts, Lessons and Beyond

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TADAT REFLECTIONS: Impacts, Lessons and Beyond
Secretaria de Estado
                                                      da Fazenda de Alagoas

TADAT REFLECTIONS: Impacts, Lessons and Beyond
International Monetary Fund Seminar

Panel Discussion 1: The TADAT Assessment Experience
Key Takeaways

Mr. George Santoro
Secretary of State for Finance – Alagoas/Brazil

June 2018
TADAT REFLECTIONS: Impacts, Lessons and Beyond
Summary

1. Socioeconomic Indicators: Brazil and Alagoas

2. Fiscal Federalism: Brazil

3. Alagoas Revenue Composition

4. The TADAT Program in Brazil

5. Evaluation of TADAT in Alagoas

6. TADAT and Strategic Planning

7. Conclusion
                                                    Secretaria de Estado
                                                  da Fazenda de Alagoas
TADAT REFLECTIONS: Impacts, Lessons and Beyond
Socioeconomic Indicators: Brazil
                                                                                                     International
                                                                                                     Comparative

                                                        Gross Domestic Product – GDP (2016)          Russian GDP
                                                          US$ 1.7962                                 US$ 1.2832
                                                             in trillions                              in trillions

                                                        GDP per capita (2016)

                                                         US$ 8,649.95

                                                        Gini Index (2014)                            Mexico Gini

                                                           51.48                                        48.21

                                                         Population (2016)

                                                           207.7            112.33
                                                           in millions      pop/km²

Source: World Bank                                                                          Secretaria de Estado
                                                                                          da Fazenda de Alagoas
TADAT REFLECTIONS: Impacts, Lessons and Beyond
Socioeconomic Indicators: Alagoas
                                                                                                                                                         International
                                                                                                                                                         Comparative

                                                                                           Gross Domestic Product – GDP (2015)                           Nicaragua
                                                                                                                                                            GDP
                                                                                             US$ 12.86           20º/27                0.77%              US$ 12.75
                                                                                              in billions   Brazilian states ranking   % Brazil GDP         in billions

                                                                                           GDP per capita (2015)

                                                                                            US$ 3,854.70         25º/27
                                                                                                            Brazilian states ranking

                                                                                            Human Development Index                                      South Africa
                                                                                            HDI (2014)                                                       HDI

                                                                                               0.667             27º/27                                     0.666
                                                                                                            Brazilian states ranking

Source: 1. IBGE –Brazilian Institute of Geography and Statistics. 2. Trading Economics -
https://pt.tradingeconomics.com
                                                                                                                                                Secretaria de Estado
                                                                                                                                              da Fazenda de Alagoas
TADAT REFLECTIONS: Impacts, Lessons and Beyond
Socioeconomic Indicators: Alagoas
                                                                                                                        International Comparative

                                                                                                                        Uruguay                United Arab
                                                                            Population (2017)                                                   Emirates
                                                                                3.37            112.33                    3.46                   112.4
                                                                               in millions       pop/km²                  in millions                pop/km²

                                                                 Economy – GDP by Sector (2017)                                         Highlights
                                                                                                                        The newest and fastest growing
                                                                                             Services and Public
                                                                     66.79% Tertiary                                         hotel chain in Brazil
                                                                                               Administration
                                                                                                                        From 2007/2017 83.1% growth in
                                                                                                                          hotel units and 74.9% in beds
                                                                                             Chemical, Plastics, Oil,
                                                                     13.87% Industry                  Gas,
                                                                                               Sugar and Alcohol
                                                                                                                             Oil and Gas exploration
                                                                                                                                    (land/sea)
                                                                                                                         Alagoas is the largest land gas
                                                                                                 Sugar cane,
                                                                     10.49% Primary                                       producer in whole country
                                                                                                  rock salt

Source: IBGE –Brazilian Institute of Geography and Statistics.
                                                                                                                           Secretaria de Estado
                                                                                                                         da Fazenda de Alagoas
TADAT REFLECTIONS: Impacts, Lessons and Beyond
Fiscal Federalism: Brazil
                                                                          Tax Revenue – Levels of Government Brazil (2016)
                                                                                                     Table 01

   Brazil has a good level of fiscal                                       Levels of                Tax Revenue            % of Tax
                                                                           Government               US$ millions           Revenue
   decentralization and this is a factor that
                                                                           Federal                        365,107.84              68.27%
   underscores the importance of state and
                                                                                                          135,841.98              25.40%
   counties tax administrations and the need to                            States
                                                                                                           33,882.50                6.34%
   improve them.                                                           Counties
                                                                           Total                          534,832.32             100.00%
                                                                            Source: Tax Burden in Brazil 2016: Analysis of Taxes and Bases
                                                                            of Incidence Federal Revenue of Brazil.
       Tax Revenue by Tax Relevance - Brazil (2016)
                                Table 02
                                        Tax Revenue        % of Tax
                   Tax
                                        US$ millions       Revenue    The main Brazilian tax is ICMS - value added
    ICMS - Value Added Tax               108,933.24         20.37%    tax on goods and services - is a state tax.
    Income Tax                           102,055.21          19.08%   Table 02 shows the importance of states
    Contribution to Social
                                           88,398.98         16.53%   administrations, 20.37% of Brazilian tax
    Security
                                                                      revenue is competency of states tax
    Cofins                                 53,170.79         9.94%    administrations. In this sense, TADAT is a
    Service Time Assurance
                                           32,905.92         6.15%
                                                                      important tool to improve this level of
    Fund
                                                                      Brazilian government.
    Others                               149,368.18          27.93%
     Source: Tax Burden in Brazil 2016: Analysis of Taxes and Bases
     of Incidence Federal Revenue of Brazil.

                                                                                                                               Secretaria de Estado
                                                                                                                             da Fazenda de Alagoas
TADAT REFLECTIONS: Impacts, Lessons and Beyond
Alagoas Revenue Composition – US$

                                                     2015               2016                  2017

  Revenue                                            2,220,222,378.63    2,733,048,006.56      2,639,281,519.96

          Tax Revenue                                 990,162,630.14     1,167,739,943.20      1,220,210,790.53
                   ICMS – Value Added
                                                      828,223,119.25      976,731,784.71       1,016,390,769.52
                   Tax
                   IPVA - Property Tax on
                                                       54,670,913.55       76,532,578.26         71,492,259.38
                   Motor Vehicles
                   ITCD - Transmission
                   Tax Cause Death and
                                                         4,960,384.06          3,005,461.94          2,610,652.17
                   Donation of Any
                   Goods or Rights
                   IRRF - Withholding
                                                       90,236,553.30       98,035,174.07        114,211,178.46
                   Tax

                   Other Taxes                         12,071,659.99       13,434,944.22         15,505,931.00

          Transfers of Federal
                                                     1,114,756,277.86    1,280,759,442.84      1,199,932,896.27
          Government
          Other Revenues                              115,303,470.63      284,548,620.52        219,137,833.15
  Source: SEFAZ/AL - General Balance of the State.

                                                                                                 Secretaria de Estado
                                                                                               da Fazenda de Alagoas
TADAT REFLECTIONS: Impacts, Lessons and Beyond
The TADAT Program in Brazil

                                              2017: more than 300 trained advisers, moreover
                                              carried out the evaluation in the State of Alagoas

                                              2017: training for auditors from the state of Goiás and
                                              São Paulo

                                              2018: evaluation in the State of Rio de Janeiro and
 Partnership of the TADAT Secretariat with    planned evaluation in the State of Goiás in July, São
                                              Paulo in August and Brasília in September
 the IDB and ENCAT - National Meeting of
 State Tax Coordinators and Administrators.
                                              2018: training proposal for "assessment mission
                                              leaders" and risk matrix

                                                                                  Secretaria de Estado
                                                                                da Fazenda de Alagoas
TADAT REFLECTIONS: Impacts, Lessons and Beyond
Evaluation of TADAT in Alagoas

• Training of fifty public
   servants from SEFAZ and
   the Attorney General of
   the State of Alagoas,
   public legal body that is
   responsible for judicial
   collection for the State of
   Alagoas.
• Presentation of the
   diagnosis.

                                     Secretaria de Estado
                                   da Fazenda de Alagoas
Evaluation of TADAT in Alagoas

“The tool provided a big picture of the current situation
of SEFAZ / AL as well as the training provided the
international best practices of tax administrations to
overcome the challenges and problems presented.”
       Mr. Leopoldino Mello, Tax Administration Superintendent

        “The great challenge of TADAT training was the
    adaptation of expertise in income tax to the view of
  value added tax (ICMS). This is the big issue of TADAT
     for state level in perspective of TADAT for nations.”
        Ms. Alexandra Silva, Tax Administration Superintendent

                                                                   Secretaria de Estado
                                                                 da Fazenda de Alagoas
Evaluation of TADAT in Alagoas: Transparency for Results

 TADAT is available
 at SEFAZ Alagoas
 and TADAT (IMF)
 sites

The wide dissemination of the TADAT evaluation gives transparency to its taxpayers, which is a practical value for the fiscal
management of the State of Alagoas

                                                                                                     Secretaria de Estado
                                                                                                   da Fazenda de Alagoas
Evaluation of TADAT in Alagoas: Lessons Learned

TADAT generated greater integration and engagement of
the SEFAZ Team with the current moment of the institution and with its future

It enabled the identification of strengths and weaknesses in the
Tax Administration and Accounting areas of SEFAZ, as well
the judicial collection of the State Attorney General's Office

The wide and unrestricted disclosure of the appraisal report positively exposes the Tax and
Accounting Administration, as it provokes the awareness of responsibility for results and drives the
performance for improvements in management

TADAT can be used as a basis for the formulation of a strategic planning of the Tax
Administration, considerably reducing the time for the preparation of strategic planning, as
well as improving the quality of the planning.

                                                                                          Secretaria de Estado
                                                                                        da Fazenda de Alagoas
Strategic Planning: Next steps at the beginning of 2018

                         Improved Tax Revenue and                         Strategic Planning started in
                         Debt Profile                                     February 19

       2015                                            2017                                                    2021

                               2016                                             2018

New Management of Secretary of                      TADAT on October                                       End of Strategic Cycle
State for Finance George Santoro                    23 until November 5                                    SEFAZ/AL 2018-2021

                                                                                                       Secretaria de Estado
                                                                                                     da Fazenda de Alagoas
TADAT and Strategic Planning
                                Scores
           Indicator                                Summary Explanation of Assessment                      Strategic Projects       Projects/Activities        Objectives
                                 2017

                                                         POA 1: Integrity of the Registered Taxpayer Base

                                         Information held in the registered taxpayer database
                                         includes all relevant details. There are separate, but linked,                                                   1. Improve taxpayer
P1-1. Accurate and reliable              high integrity taxpayer identification numbers (TIN) at the                                                      information to analyze
                                  C                                                                           1. Big Data                    -
taxpayer information.                    federal and state levels. Procedures exist and are regularly                                                     and monitor its fiscal
                                                                                                                   &
                                         applied for identification, suspension and removal of                                                            activities, ensuring
                                                                                                              Data Mining
                                         inactive taxpayers, but audit reports are not available.                                                         effectiveness on tax
                                                                                                                                                          collect.

P1-2. Knowledge of the                   Actions to detect unregistered taxpayers are taken, but only
                                  C                                                                                                          -
potential taxpayer base.                 on an ad hoc basis.
                                                                 POA 2: Effective Risk Management
P2-3. Identification,
                                         The extent of intelligence gathering and research to identify 2. Artificial Intelligence
assessment, ranking, and
                                  D      compliance risks is not comprehensive and mostly limited to (AI) for Collection Tax                             2. Ensure
quantification of compliance
                                         internal data sources.                                                   Gap                                    comprehensiveness in
risks.
                                                                                                                                                         the identification,
P2-4. Mitigation of risks                                                                                                                                assessment and
                                         There is no structured process to identify, assess, rank and                               3. Monitoring of the
through a compliance              D                                                                           4. Compliance                              quantification of risks
                                         quantity tax non-compliance risks and to manage them.                                        largest taxpayers
improvement plan.                                                                                                                                        of non-compliance
                                                                                                                                                         with taxes.
P2-5. Monitoring and                                                                                2. Artificial Intelligence                           3. Encourage self-
                                         There is no monitoring and evaluation of the impact on and                                                      regulation.
evaluation of compliance risk     D                                                                 (AI) for Collection Tax
                                         changes in taxpayers’ compliance behavior.
mitigation activities.                                                                                         Gap
P2-6. Identification,                                                                                                                                     4. Mitigating risks
                                         There is no structured and formalized process to identify,
assessment, and mitigation of     D                                                                           4. Compliance                  -            through a compliance
                                         assess and mitigate institutional risks.
institutional risks.                                                                                                                                      improvement plan.

                                                                                                                                                   Secretaria de Estado
                                                                                                                                                 da Fazenda de Alagoas
TADAT and Strategic Planning
           Indicator              Scores 2017               Summary Explanation of Assesment                      Strategic Projects      Projects/Activities        Objectives

                                                                   POA 3: Supporting Voluntary Compliance
                                                Although there is a range of information on the main rights
                                                                                                                                                                5. Establishing best
                                                and obligations of taxpayers, but these are not adapted to the
                                                                                                                5. Best Practices in                            practices for
                                                needs of disadvantaged groups.
                                                                                                                   Public Sector                                communication and a
P3-7. Scope, currency, and                      Information is kept current, although there is no written                                       6. Sefaz
                                      C                                                                          Communications:                                governance policy.
accessibility of information.                   procedures to ensure this. SEFAZ website, and other service                                 Interconnected
                                                                                                                    Digital and                                 6. Providing
                                                channels are provided to taxpayers at no cost. 62 percent of
                                                                                                               Governance Strategies                            communication
                                                the calls from the taxpayers were answered in less than six
                                                                                                                                                                services at no cost.
                                                minutes.
                                                                                                                                                               7. Reducing taxpayer
                                                                                                                                                               compliance costs and
                                                                                                                                                               to give more
P3-8. Scope of initiatives to                   There is a simplified system of taxation for small taxpayers
                                                                                                             7. Artificial Intelligence   8. Simplification of confidence to the tax
reduce taxpayer compliance            B         called Simples Nacional, and misconceptions of law and rules
                                                                                                                for tax calculation         Tax Legislation    calculation.
costs.                                          are analyzed to improve information products.
                                                                                                                                                               8. Improving the
                                                                                                                                                               business environment
                                                                                                                                                               of the state.
                                                                                                                    5. Public Sector
P3-9. Obtaining taxpayer
                                                No survey is conducted to monitor taxpayers’ perception of         Communications:              6. Sefaz
feedback on products and              D                                                                                                                                  -
                                                taxpayer services and products.                                        Digital and          Interconnected
services.
                                                                                                                 Governance Strategies

                                                                    POA 4: Timely Filing of Tax Declarations

                                                                                                                                                                9. Monitoring
                                                72 percent of all taxpayers and 91 percent of large taxpayers         9. Artificial
P4-10. On-time filing rate.           C                                                                                                           -             compliance with
                                                filed their declaration for ICMS Normal on time.                     Intelligence
                                                                                                                                                                obligations.

P4-11. Use of electronic filing                 All taxpayers use electronic means to file declarations during
                                      A                                                                                    -                      -                      -
facilities.                                     the three years examined (2014, 2015 and 2016).

                                                                                                                                                        Secretaria de Estado
                                                                                                                                                      da Fazenda de Alagoas
TADAT and Strategic Planning
              Indicator                  Scores 2017                Summary Explanation of Assesment                             Strategic Projects         Projects/Activities            Objectives

                                                                    POA 5: Timely Payment of Taxes
P5-12. Use of electronic payment                       All payments (ICMS) are made by the taxpayers by electronic
                                             A                                                                                             -                         -                          -
methods.                                               means.
P5-13. Use of efficient collection                     Advance payment system is used, and there is withholding at
                                             A                                                                                             -                         -                          -
systems.                                               source (reverse charge) of ICMS in specific cases.
                                                                                                                                                                                  10. Creating a new
                                                                                                                            10. New Accounts Receivable                           accounts receivable to
                                                       The number of ICMS payments made on time in 2016 was 29.29
                                                                                                                                                                                  improve fiscal information.
P5-14. Timeliness of payments.               D         percent of payments due, while the amount of payments was                                                     -
                                                                                                                             11. A New Framework for                              11. Ensuring the
                                                       76.21 percent of payments due.
                                                                                                                             Supporting Tax Collection                            effectiveness of tax
                                                                                                                                                                                  collection.
P5-15. Stock and flow of tax                           SEFAZ does not have accurate data of tax arrears by age of
                                             D                                                                    10. New Accounts Receivable                        -
arrears.                                               arrears or by collectability of arrears.
                                                               POA 6: Accurate Reporting in Declarations
                                                                                                                                                                                  1. Improve taxpayer
                                                       The tax audit plan covers the core tax (ICMS) and all taxpayer
P6-16. Scope of verification actions                                                                                                1. Big Data                                   information to analyze and
                                                       segments but does not select audit cases based on identified
taken to detect and deter                    D                                                                                           &                           -            monitor its fiscal activities,
                                                       risks. Additionally, there is limited use of large-scale automatic
inaccurate reporting.                                                                                                               Data Mining                                   ensuring effectiveness on
                                                       cross-checking to verify information provided in tax returns.
                                                                                                                                                                                  tax collect.
P6-17. Extent of proactive initiatives                 SEFAZ provides a system of binding public and private decisions
                                             B                                                                                             -                         -                          -
to encourage accurate reporting.                       to guide taxpayers.
                                                                                                                                                                              9. Monitoring compliance
                                                                                                                                                                              with obligations.
                                                                                                                                                                              12. Monitoring of the
P6-18. Monitoring the extent of                        No monitoring of the extent of inaccurate reporting in tax                                           12. Assesment Tax
                                             D                                                                                 9. Artificial Intelligence                     extent of inaccurate
inaccurate reporting.                                  declarations using tax gap analysis is performed.                                                           Gap
                                                                                                                                                                              reporting in tax
                                                                                                                                                                              declarations using tax gap
                                                                                                                                                                              analysis is performed.

                                                                                                                                                                 Secretaria de Estado
                                                                                                                                                               da Fazenda de Alagoas
TADAT and Strategic Planning

          Indicator              Scores 2017              Summary Explanation of Assesment                    Strategic Projects    Projects/Activities             Objectives

                                                                POA 7: Effective Tax Dispute Resolution

P7-19. Existence of an                         An appropriately tiered mechanism of administrative and
independent, workable, and                     judicial review is available to taxpayers. The dispute
                                     A                                                                                -                       -                          -
graduated dispute resolution                   mechanism is widely used and the administrative review
process.                                       mechanism is independent of the audit process.

                                                                                                                                                              13. Virtualizing manual
P7-20. Time taken to resolve
                                     D         None of the disputes are resolved within 90 days.                                                              processes that have a
disputes.
                                                                                                                                                              direct impact on the
                                                                                                                  13. Digital
                                                                                                                                              -               relationship with the
                                                                                                                 Government
                                               The tax administration undertakes some analysis of tax                                                         tax payer, i.e., improve
P7-21. Degree to which dispute
                                     C         disputes, but not regularly. The analyses often result in                                                      productivity of tax
outcomes are acted upon.
                                               issuance of amendment to rules, procedures or notifications.                                                   administration.

                                                                 POA 8: Efficient Revenue Management
                                               SEFAZ actively participates in the preparation of revenue
P8-22. Contribution to                                                                                                                    15. Artificial
                                               forecasts for the budget, monitors results and estimates tax
government tax revenue               C                                                                                -            Intelligence to forecast              -
                                               expenditures, but does not make projections on the level of
forecasting process.                                                                                                                   (under studies)
                                               ICMS refunds.
                                                                                                                                      14. Integrated
                                               The tax accounting system is not yet fully automated and
P8-23. Adequacy of the tax                                                                                                            Financial and      14. Automating
                                     D         taxpayer accounts updated manually at the end of the                   -
revenue accounting system.                                                                                                             Accounting        accounting processes.
                                               month.
                                                                                                                                   Administration System
                                               Procedures for processing ICMS refunds do not use risk                                                         10. Creating a new
P8-24. Adequacy of tax refund                  criteria or pre-refund audits for the most sensitive cases.    10. New Accounts                                accounts receivable to
                                     D                                                                                                        -
processing.                                    Only an insignificant number of ICMS reimbursement claims          Receivable                                  improve fiscal
                                               are paid or compensated within 30 days.                                                                        information.

                                                                                                                                                    Secretaria de Estado
                                                                                                                                                  da Fazenda de Alagoas
TADAT and Strategic Planning

          Indicator               Scores 2017                Summary Explanation of Assesment                       Strategic Projects     Projects/Activities        Objectives

                                                           POA 9: Accountability and Transparency

                                                There is no internal audit unit within the SEFAZ to provide
                                                internal assurance to the senior management of the soundness                                                     4. Mitigating risks
P9-25. Internal assurance
                                      C+        and adherence to internal controls.                                   4. Compliance                 -            through a compliance
mechanisms.
                                                SEFAZ has a well-developed and organizationally independent                                                      improvement plan.
                                                internal affairs unit that has adequate investigative powers.

                                                The external oversight of the tax administration’s financial
                                                performance is solid, but oversight of its operational
P9-26. External oversight of
                                      B         performance is weak.                                                        -                       -                      -
the tax administration.
                                                The external investigation process for suspected wrongdoing is
                                                well developed and recommendations are acted upon routinely.

P9-27. Public perception of                     There is no mechanism to monitor public confidence in the tax
                                      D                                                                               4. Compliance                 -                      -
integrity.                                      administration.

                                                                                                                    5. Best Practices in
                                                The annual report on the financial and operational performance                                                    5. Establishing best
                                                                                                                       Public Sector
P9-28. Publication of                           of SEFAZ is elaborate and made public within three months of                                                          practices for
                                      C+                                                                             Communications:                -
activities, results, and plans.                 the end of the financial year. However, SEFAZ does not publish                                                   communication and a
                                                                                                                  Digital and Governance
                                                their strategic corporate plan nor the annual operational plan.                                                   governance policy.
                                                                                                                         Strategies

                                                                                                                                                          Secretaria de Estado
                                                                                                                                                        da Fazenda de Alagoas
Conclusion

               Problem                                  Suggestions

             Mechanisms of              Verification of compliance methodology more
                                         specific to the case of subnational entities -
    internal controls in subnational       inclusion of Tax Compliance Proposal or
                entities                               something similar

                                       Involvement in training between the treasury and
                                              revenue areas and evaluation aiming at
   Integration between Treasury and        involvement and interdependence between
       Revenue Administration in         financial / accounting areas with the tax / fiscal
                                             area, due to the need for interface of the
          subnational entities                          accounting records.
                                        Ex: Restitution, Compensation and Active Debt

                                                                             Secretaria de Estado
                                                                           da Fazenda de Alagoas
Secretaria de Estado
  da Fazenda de Alagoas
Governo do Estado de Alagoas
            2018

 gasantoro@sefaz.al.gov.br
   Rua General Hermes, 80,
    Centro, CEP: 57020-904
       Maceió, Alagoas
Appendix A – GDP in current U.S. dollars

                                             Secretaria de Estado
                                           da Fazenda de Alagoas
Appendix B – GDP per capita in current U.S. dollars

                                                        Secretaria de Estado
                                                      da Fazenda de Alagoas
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