SYMPOSIUM PROGRAM NOVEMBER 18 & 20, 2015 - Thanks to Our Gold Sponsor - Estate Planning

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SYMPOSIUM PROGRAM NOVEMBER 18 & 20, 2015 - Thanks to Our Gold Sponsor - Estate Planning
NOVEMBER 18 & 20, 2015

SYMPOSIUM
PROGRAM

      Thanks to Our Gold Sponsor
SYMPOSIUM PROGRAM NOVEMBER 18 & 20, 2015 - Thanks to Our Gold Sponsor - Estate Planning
Thank You to this Year’s CFP ® Professional
         Symposium Sponsors
SYMPOSIUM PROGRAM NOVEMBER 18 & 20, 2015 - Thanks to Our Gold Sponsor - Estate Planning
In October 2009, FPSC® hosted
                                                    Goals of Financial
a half-day event to articulate a                    Planning Week
vision for Canada in the year 2020.
                                                    • Raise awareness of the importance of financial
Here’s what we envisioned:
                                                        planning and provoke a call to action to all
                                                        stakeholders for the benefit of all Canadians

By the year 2020,                                   • Encourage industry to promote the value of
                                                        financial planning to their clients
Canada will be                                      • Provide a platform for financial planning

shaped by a                                             professionals to discuss the necessity and
                                                        progress of a financial planning profession

nation of people,                                   • Encourage consumers to take positive
                                                        “planning” action
organizations                                       • Promote the benefits of financial planning

and a regulatory                                        to Canadians, financial services providers
                                                        and regulators

environment that:                                   • Promote the value of the CFP® designation to
                                                        the industry and public

Values financial planning.
                                                                    Thank you for joining us today and
Shares and assumes responsibility                               contributing your part to the realization
to ensure the financial planning needs                         of the important Vision 2020 aspiration.
of Canadians are well served.

Has a viable financial planning profession
that ensures broad access to competent,
ethical financial planners, for those
who need professional advice.

Website:    fpsc.ca
Twitter:    twitter.com/FPSC_Canada
Facebook:   facebook.com/ FPSC.Canada
LinkedIn:   linkedin.com/company/
            Financial-Planning-Standards-Council       CFP®, CERTIFIED FINANCIAL PLANNER® and                 are certification trademarks owned
                                                   outside the U.S. by Financial Planning Standards Board Ltd. (FPSB). Financial Planning Standards
YouTube:    youtube.com/user/FPVision2020
                                                     Council is the marks licensing authority for the CFP marks in Canada, through agreement with
                                                                 FPSB. All other ® are registered trademarks of FPSC, unless indicated.
                                                                    © 2015 Financial Planning Standards Council. All rights reserved.
SYMPOSIUM PROGRAM NOVEMBER 18 & 20, 2015 - Thanks to Our Gold Sponsor - Estate Planning
Letter from
Cary List, CPA, CA, CFP®
                           the President
President & CEO
Financial Planning
                           Welcome to the seventh annual FPSC
Standards Council
                           CFP® Professional Symposium.
                           We’re glad you’ve joined us for an exciting day of learning, sharing and connecting.

                           This year’s theme, Trust Matters, is a critical topic for personal and professional
                           development. Trust is the bedrock for building strong, sustainable relationships,
                           and fundamental to the financial planning profession. When relying on a CFP
                           professional, Canadians expect not only exceptional technical competence,
                           but also unquestionable honesty, integrity, loyalty and respect—factors that are
                           central in all relationships.

                           Today’s CFP Professional Symposium offers an opportunity to explore this
                           important topic with colleagues and experts, and I’m sure you’ll take away many
                           practical tools that you can put to use immediately. We’ll spend some time talking
                           about behavioural psychology, which will assist you in understanding how you
                           can help clients transition from thought to action; we’ll be offering solutions on
                           how to transition relationships from a transactional focus to ones with meaningful
                           and lasting connections; and we’ll explore aspects of your duty as a professional,
                           trusted advisor.

                           Today’s thought-provoking speakers will no doubt generate conversations that
                           go well beyond the end of the Symposium sessions, and that will help as you
                           continue to strengthen the bonds of trust in your own professional practice.

                           Enjoy your day!
SYMPOSIUM PROGRAM NOVEMBER 18 & 20, 2015 - Thanks to Our Gold Sponsor - Estate Planning
Agenda                                                        brought to you by our
                                                           gold sponsorship partner

at a glance
TOPIC                          SPEAKER                                                TIME
Breakfast & Registration                                                              8:30 – 9:00 am

Introduction & Welcome                                                                9:00 – 9:15 am
Transitioning from a Sales
                               Phil Billingham, cfp
Focus to a Professional                                                               9:15 – 10:20 am
                               Consultant to Financial Planning Firms
Planning Practice

Break                          Sponsored by                                           10:20 – 10:30 am

Why Good Clients Ignore        Dr. Moira Somers, c psych
Great Advice: Overcoming the   Clinical Neuropsychologist, Professor                  10:30 – 11:35 am
Implementation Impasse         and Financial Recovery Expert

                               John Poyser ba, llb, tep
Issues with Trusts                                                                    11:35 am – 12:40 pm
                               Wealth & Estate Lawyer

CIFPs Case
                               Sponsored by                                           12:40 – 12:45 pm
Competition Winners

Lunch                          Sponsored by                                           12:45 – 1:30 pm

Making Memorable               Bob Gray
                                                                                      1:30 – 2:35 pm
Connections                    Memory Development Specialist

Break                          Sponsored by                                           2:35 – 2:50 pm

                               Scott Stratten
keynote:
                               President of Un-Marketing                              2:50 – 3:55 pm
Un-Marketing 101
                               and Best-Selling Author

                               Cary List, cfp
Wrap Up                                                                               3:55 – 4:00 pm
                               President & CEO, FPSC
SYMPOSIUM PROGRAM NOVEMBER 18 & 20, 2015 - Thanks to Our Gold Sponsor - Estate Planning
Transitioning from a
Sales Focus
     9:15 AM – 10:20 AM
The Phil Billingham Partnership specializes in helping financial planning firms
                                                                                         Phil Billingham,   cfp
transition from the ‘old’ model to the ‘new’ model, including transitioning from         Consultant to Financial
a sales to relationship-focused organization with the adoption of a Financial            Planning Firms
Planning Model.

Phil has been an active writer, trainer and consultant since joining the financial       sponsored by

services profession as an adviser in 1982. He has offered presentations at
conferences in the UK, Ireland, Hungary, France, United States, South Africa
and Canada. Phil is an Associate of the Chartered Insurance Institute (ACII),
a Fellow of the Personal Finance Society, a Certified Financial Planner®
professional, and a Chartered Financial Planner.

                                Why Good Clients
                                Ignore Great Advice
                                      10:30 AM – 11:35 AM
Dr. Moira Somers                The human brain is one of the most amazing, elegant, vulnerable, and error-prone
Clinical Neuropsychologist,     things in the universe. Add money to the mix, and things really get interesting!
Professor and Financial
Recovery Expert                 That’s where Dr. Moira Somers works — at the intersection of money and
                                mind. She will be tackling some of the difficult questions that many professional
sponsored by
                                planners face on a day-to-day basis. Why is it so hard for people to change,
                                even when they really want to? How do feelings and beliefs hinder or help that
                                change, particularly when it comes to the domain of money? What can be done
                                to enhance successful outcomes?

                                Dr. Somers is a clinical neuropsychologist, professor and financial recovery expert.
                                She is on the faculty of the Sudden Money Institute, where she trains advisors
                                (many of whom are CFP professionals) on the psychological factors at play during
                                major life transitions.
SYMPOSIUM PROGRAM NOVEMBER 18 & 20, 2015 - Thanks to Our Gold Sponsor - Estate Planning
Issues with Trusts
     11: 35 AM –12:40 PM
Many older clients go through a stage where they suffer from diminishing
capacity. How long can you serve as their advisor before it is unsafe for them
(and you) to do so?                                                                        John Poyser, ba, llb, tep
                                                                                           Wealth & Estate Lawyer
Learn strategies that are available to support them. The strategies change when a
predatory child is injected into the mix. The legal and practical situation also changes
when the client moves past the often invisible barrier between diminishing capacity
and loss of capacity. Alternate decision makers (such as attorneys under power of          sponsored by

attorney documents) step in and have to live under special rules. Learn those rules to
better serve the person who steps in to speak for your client, and to protect yourself
and the client if the person turns out to be the predator.

John is a partner with the law firm Tradition Law LLP, Estates and Trusts in Winnipeg
and principal of The Wealth & Estate Law Group in Calgary. He helps clients in
Manitoba, Ontario, Alberta and British Columbia pass wealth from one generation to
the next while minimizing taxes and structuring special arrangements to improve the
lives of beneficiaries.

                              Making Memorable
                              Connections
                                   1: 30 PM – 2:35 PM
Bob Gray                      Always thought you had a bad memory? Let Bob Gray ‘Change your Mind’. Guinness
Memory Development            World Record holder Bob Gray will prove there is no such thing as a bad memory—
Specialist                    just an untrained one.
sponsored by
                              Bob will show you how to engage left and right hemispheres of the brain for full brain
                              potential, allowing more efficiency and effectiveness in the workplace. He will share
                              the powerful memory systems known as The Chain—the foundation of all memory
                              systems—and introduce you to the power of creative visualization. Mastering
                              The Chain will enable the memorization of information such as speeches and
                              presentations, names and faces, to-do lists and more.
SYMPOSIUM PROGRAM NOVEMBER 18 & 20, 2015 - Thanks to Our Gold Sponsor - Estate Planning
keynote speaker:
                            Un-Marketing 101
                                 2:50 PM – 3:55 PM
Scott Stratten              For generations, marketing has been hypocritical. We’ve been taught to market to
President of Un-Marketing   others using tools that we ourselves hate, like cold-calling, flyers, ads and so on. So
and Best-Selling Author
                            why do we still keep trying the same stale marketing moves?

                            Scott Stratten shows how to unlearn the old ways and consistently attract and
                            engage the right customers. You’ll stop merely pushing out your message and
                            praying that it sticks somewhere. Potential and current customers want to be listened
                            to, validated, and have a platform to be heard—especially online.
brought to you by our       Scott defines marketing as all points of engagement between a company and its
gold sponsorship partner
                            customers, not just a single boxed-in activity. Traditional marketing methods are
                            leading to diminishing returns and disaffected customers, he says. The answer? Stop
                            marketing, start UnMarketing! This session will show you:

                               How to cultivate a strong relationship with your customers and make
                                 yourself the logical choice for their needs.

                               How to create a mindset and systems to roll out a new, 21st century
                                 marketing approach.

                               How to use a Pull & Stay method (pulling your market towards you and
                                 staying/engaging with them, leading them to naturally choose you for their
                                 needs), rather than Push & Pray.
SYMPOSIUM PROGRAM NOVEMBER 18 & 20, 2015 - Thanks to Our Gold Sponsor - Estate Planning
HollisWealth is a proud sponsor
                                                                                           of Financial Planning Week.

                                                                                           Your
                                                                                           business is
                                                                                           built on trust.
                                                                                           So is ours.
                                                                                           At HollisWealth, we believe the only
                                                                                           way to build trust is to earn it. We
                                                                                           strive to do this every day by offering
                                                                                           our advisors ongoing support to help
                                                                                           them develop stronger, sustainable
                                                                                           relationships. It’s an approach
                                                                                           that fosters trust and deeper
                                                                                           relationships for everyone.

                                                                                           To learn more,
                                                                                           visit holliswealth.com

HollisWealth is a trade name of Scotia Capital Inc., HollisWealth Advisory Services Inc. and HollisWealth Insurance Agency Ltd. Brokerage services
            TM

provided by HollisWealth are provided through HollisWealth, a division of Scotia Capital Inc. (a member of the Canadian Investor Protection Fund and
the Investment Industry Regulatory Organization of Canada). Mutual Fund products provided by HollisWealth are provided through HollisWealth Advisory
Services Inc. (a member of the Mutual Fund Dealers Association of Canada and the MFDA Investor Protection Corporation). Insurance products provided
by HollisWealth are provided through HollisWealth Insurance Agency Ltd.
SYMPOSIUM PROGRAM NOVEMBER 18 & 20, 2015 - Thanks to Our Gold Sponsor - Estate Planning
Investing in your future
      TD Bank Group’s success in the Canadian financial sector is based on the calibre of the
      people who work here. Join the TD team as a TD Wealth Financial Planner and you’ll
      have access to extensive training and support, and an investment process designed to
      help you and your clients to succeed together.

      One of Canada’s Best                                         One of Canada’s Top 100
      Employers, 8 years in a row1                                 Employers, 9 years in a row2

      Discover the opportunities: jobs.td.com

1
 TD Bank Group recognized by Aon Hewitt, 2008-2015. 2 TD Bank Group recognized by Mediacorp, 2007-2015. TD Wealth Financial Planning is a division of TD Waterhouse Canada
Inc., a subsidiary of the Toronto-Dominion Bank. TD Waterhouse Canada Inc. – Member of the Canadian Investor Protection Fund. The TD Bank Group means The Toronto-Dominion
Bank and its affiliates, who provide deposit, investment, loan, securities, trust, insurance and other products or services. ® The TD logo and other trade-marks are the property of
The Toronto-Dominion Bank.
Together,
             we can help
             Canadians
             plan for a
             better future.

                                                                                                    We’re looking for professionals like
                                                                                                    you to join our award-winning team.

                                                                                                         Join our team today, visit bmo.com/careers

Best Wealth Management Bank                                           Best Full Service Investment Advisory Canada                                     Best Integrated Investment Advisor
in Canada, 2015                                                       for the second consecutive year, 2014-2015                                       Digital Platform in Canada, 2015
– International Finance Magazine                                      – Global Banking and Finance Review                                              – Global Banking and Finance Review

BMO Wealth Management is the brand name for a business group consisting of Bank of Montreal and certain of its affiliates, including BMO Nesbitt Burns Inc., in providing wealth management products
and services. ‘BMO Nesbitt Burns’ is a registered trade-mark of BMO Nesbitt Burns Inc., a wholly-owned subsidiary of Bank of Montreal. ®/TM Registered trade-marks of Bank of Montreal, used under licence.
BMO Nesbitt Burns Inc. is a Member – Canadian Investor Protection Fund. Member of the Investment Industry Regulatory Organization of Canada.
If you are already a client of BMO Nesbitt Burns, please contact your Investment Advisor for more information.
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                                                                                                                                                                                                                                                         For more information, contact us at
                                                                                                                                                                                               n regulat
                  RESEARCH                     Pages 39 à 45                    représentant au Québec                                             often is                 as canadia               ate rad-
                                            net-
                                                                                                                                    social mediafinancial advi-             continue to contempl   investment
                   ASSET MANAGERS High                                                                   M                           used as a way for                      ical reforms to retail
                                         fees and
                   worth firms rely on Pg. 47                                       S S E M E N T. C O                                                 their practices.
                                                                                                                                                                            regulation, such
                                                                                                                                                                                              as banning em-
                                                                C E- I N V E S TI                                                    sors to promote        movement                           ons or impos-
                   client relationships.      WWW. FINAN                                                                             But there is a growingcan use           bedded commissi on financial
                    BONDS Real-retur
                                      n bonds                                                                                      that suggests advisors
                                                                                                                                   information and
                                                                                                                                                     opinions pub-
                                                                                                                                                                      ing a fiduciary duty kers in the
                                                                                                                                                             to help ts           vueformon
                                                                                                                                                                           de policy-ma                diaux?
                    represent a buying                                                                      PAUL LAWRENCE
                                                                                                                                  En      on sociale
                                                                                                                                        quêt        networkspoin
                                                                                                                                                      dea publicly    advisors,
                                                                                                                                                                       U.K. are looking
                                                                                                                                                                                              ways to ad-

                                                                                                                                                                                                                                                         1-888-366-4200 or visit our websites:
                    opportunity. Pg. 49
                                                                                                                                   lished                                                              re-
                                                                                                                                    determin e whether                           fallout of their own
                                                                                                           Traded Fund                                        well in dress the
                                                                                                                                                       will fare
                                                                                   the Canadian ExchangeInvestments                   traded company                    cent reforms.
                                                           Tiwari, now chairman of                Vanguard                            the financial markets.
                                                                                                                                                                                              that the
                                                                                                                                                                          Despite the fact Admin­
                     INSIGHT                          Atul
                                                                         is managing  director of
                                                                                                             exchange-                                           on and                      s
                                                      Association, also the fastest-growing providers of                                 That is why informati plat- Canadian Securitie issued a
                     EDITORIAL Canadian the           Canada Inc., one
                                                                         of                          has amassed $5.5                  opinions on social
                                                                                                                                                           media
                                                                                                                                                                        istrators (CSA)
                                                                                                                                                                                        first
                                                                              in Canada. Vanguard            leadership.                                 Twitter and
                      regulators must face . Pg. 51   traded funds (ETFs) managements under Tiwari’s                                   forms such as
                      truth abut disclosure           billion in assets under he says, “and they are growing
                                                                                                               at a pace                                       la page 41.
                                                                                                                                               détails à / PAGE 4                              ION / PAGE 6
                                                                                                                                    Voir les> TURN                                  > TURN TO CONSULTAT

                                                                                                                                                                                                                                                         www.investmentexecutive.com,
                                                                          stay,”
                                           rash of     “ETFs are here to        (See story on page
                                                                                                    18.)                                           TO REPUTABLE
                       EDMONTON Why no           s in  that can’t be ignored.”
                       mergers and acquisition
                                         52
                       the oilpatch? Pg.
                                                                    UTIVE .COM
                                                TMENTEXEC
                               WWW.INVES

                                                                                                                                                           e Insights?
                                                                                                     Seeking global Activ

                                                                                                     See page 39 for details
                                                                                                                             .
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