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SUSTAINABILITY REPORT 2020 Chip Eng Seng Corporation Ltd 36 Building Resilience
Sengkang Neighbourhood 4, Contract 39 & Contract 40, Singapore
CONTENTS
38 About This Report 60 Quality and Safety
43 Sustainability Approach 61 Our Community
44 Our Stakeholders 62 GRI Content Index
46 Materiality 68 SASB Index
48 Our Environment
54 Our People
Chip Eng Seng Corporation Ltd. Annual Report 2020 37ABOUT THIS REPORT
This is Chip Eng Seng REPORTING PERIOD AND SCOPE REPORTING PRINCIPLES
This report covers ESG data for the period We have developed this report’s content
Corporation Ltd’s 1 January 2020 to 31 December 2020. This by applying the ten reporting principles
(“Chip Eng Seng” or the report’s ESG information mainly focuses on outlined in the GRI Standards (GRI 101:
Chip Eng Seng’s operations in Singapore, Foundation 2016). In line with GRI’s
“Company”, and together spanning across building construction, reporting principles, we have considered
with its subsidiaries, civil infrastructure, precast technology, stakeholder views and the most material
the “Group” ) 4th annual property development, property investment,
hospitality and education businesses that
governance, economic, environmental and
social impacts of our business activities
sustainability report that contribute to 96% of the Group's total and the larger sustainability context for our
details our sustainability revenue. Unless stated otherwise, overseas business activities. We have applied GRI’s
entities are currently excluded from the principles of accuracy, balance, clarity,
performance relating to report as they represent a relatively small comparability, reliability and timeliness
material Environmental, proportion of the Group's total revenue. to maintain the quality of the information
However, we intend to include such data in included in the report. ESG data provided in
Social and Governance future reporting. the report has been extracted primarily from
(“ESG”) factors. This internal information systems and primary
REPORTING STANDARDS records to ensure accuracy and consistency.
is the first time our This report has been prepared in Financial figures are in Singapore dollars
sustainability report accordance with the Global Reporting unless specified otherwise.
has been included Initiative ("GRI") Standards: Core option. We
have continued to use the GRI Standards, RESTATEMENTS
within our Annual the most widely used sustainability A minor adjustment has been made to the
Report. The earlier reporting standards worldwide due to greenhouse gas emissions data for 2018
its longstanding universal application and 2019 owing to the latest revision in
three sustainability and robust guidance which allows for the grid emission factors by the Energy
reports were published comparability of our performance against Market Authority, Singapore, published in
peers. This report is also prepared in October 2020.
as stand-alone accordance with the Listing Rules of the
sustainability reports. Singapore Exchange Securities Trading ASSURANCE
Limited (Rules 711A and 711B). We have relied on internal verification to
ensure the accuracy of the data. We did not
For the first time, we have aligned the seek external assurance for the content of
disclosures with selected metrics from this report. External assurance for future
the Sustainability Accounting Standards reports remains under consideration.
Board’s ("SASB") Engineering & Construction
Services Sustainability Accounting Standard. AVAILABILITY
The SASB Standards are industry-specific Our Annual Report 2020, which includes
and reflect the financial materiality of this report, is available in PDF format
topics. We have continued to integrate the for download or online viewing on our
United Nations Sustainable Development corporate website at
Goals ("UN SDGs") into our sustainability www.chipengseng.com.sg
reporting. We have used the Greenhouse
Gas ("GHG") Protocol Corporate Accounting FEEDBACK
and Reporting Standard to calculate our Stakeholders are welcome to send
greenhouse gas emissions. We have their feedback or suggestions
reported our Scope-2 emissions using the regarding this report to us at
location-based method as market-based sustainability@chipengseng.com.sg
emission factors are not available.
38 Building ResilienceBOARD STATEMENT CORPORATE GOVERNANCE Corrupt Practices Act and the Australian
The Board of Directors (the "Board") AND ETHICS Criminal Code Act. All new employees are
is committed to sustainability and The Group is committed to achieving high required to submit a conflict of interest
considers sustainability issues as part standards corporate governance in complying declaration form upon joining and annually
of its strategic formulation. The Board with the Code of Corporate Governance 2018. after that. Employees who participate in any
is also committed to setting strategic The Company believes that good corporate tendering process or awarding of contracts
objectives with an appropriate focus governance provides the framework for are first required to submit a declaration of
on sustainability. The Board regularly an ethical and accountable corporate any conflict of interest.
evaluates potential sustainability risks environment, which is essential to the
as part of the overall risk assessment long-term sustainability of the Group’s There were no confirmed cases of
and provides strategic direction to the businesses and performance as well as the corruption in the reported period.
management to adopt relevant policies protection of shareholders’ interests.
and responses. The Board determines, REGULATORY COMPLIANCE
reviews and approves the material ESG Please refer to the Corporate Governance The Group is committed to complying
factors and disclosures for sustainability Report section in this Annual Report for with applicable economic, environmental,
reporting. The Board provides oversight more information about our approach. labour and social laws. Complying
of the management and monitoring of with applicable laws is a top priority
these material ESG factors through ANTI-CORRUPTION for the Group as non-compliance
regular review of performance Chip Eng Seng maintains a zero tolerance may result in penalties, stop-work
indicators. position against all forms of corruption, order, and reputation loss. To ensure
including bribery, extortion, fraud and money compliance, we regularly review
SUSTAINABILITY GOVERNANCE laundering. Our Anti-Bribery and Corruption labour, environmental and public health
The Board provides strategic direction for Policy prohibits dishonest and fraudulent regulations to update and implement
adopting and implementing sustainability behaviour, including offering, promising, the necessary policies and practices. We
strategies and policies and oversees authorising, providing or receiving any disseminate regulatory updates to the
the management and monitoring of the kickback. We also require all employees relevant employees to help them stay up
sustainability policies. to comply with all applicable local anti- to date with legal requirements.
bribery laws where the Group operates. For
The Group’s Sustainability Management example, our policy requires compliance There were no significant fines in the
Committee ("SMC"), chaired by the Group with the Singapore Prevention of Corruption reported period for non-compliance with
Chief Executive Officer with the Group Act, the UK Bribery Act, the US Foreign laws in the social and economic area.
Chief Financial Officer as the deputy
chairman, supervises the adoption and
implementation of the sustainability
strategies and policies and provides
BOARD OF DIRECTORS
regular updates to the Board.
The SMC is supported by a cross-functional
sustainability reporting project team
responsible for collecting sustainability SUSTAINABILITY MANAGEMENT COMMITTEE
performance data. A senior executive Chairman: Group Chief Executive Officer
has been assigned the responsibility to Deputy Chairman: Group Chief Financial Officer
coordinate with the project team to prepare
sustainability reports.
Senior representatives from various SUSTAINABILITY REPORTING PROJECT TEAM
business divisions and departments actively
contribute to sustainability initiatives.
Chip Eng Seng Corporation Ltd. Annual Report 2020 39ABOUT THIS REPORT
WINNING ACCOLADES
In 2020, the Group continued to win an array of awards and recognition that reflect our total commitment to quality, safety and sustainable
development. Listed below are our recent honours.
2020
Commendation Commended for supporting the bizSAFE Program for more than a decade by the WSH Council: Chip Eng
Seng Contractors (1988) Pte Ltd
Silver The WSH Performance (Silver) Award 2020: Chip Eng Seng Contractors (1988) Pte Ltd
Winner The WSH SHARP Award: Chip Eng Seng Contractors (1988) Pte Ltd for Woodleigh Glen
Excellence The BCA Green and Gracious Builder Award: Chip Eng Seng Contractors (1988) Pte Ltd
Excellence The BCA Green and Gracious Builder Award: CES Engineering & Construction Pte Ltd
Excellence The BCA Green and Gracious Builder Award: CES_SDC Pte Ltd
Commendation bizSAFE Star Certification: CES_SDC Pte Ltd
2019
Winner HDB Construction Safety Award (Building Category) for Woodlands N1C26 & C27
Merit HDB Construction Safety Award (Building Category) for Tampines N6C1A/1B
Winner HDB Construction Award for Tampines Green Ridges (Tampines N6C1A/1B)
Winner WSH SHARP Award for Grandeur Park Residences at New Upper Changi Road/Bedok South Avenue 3
Winner WSH SHARP Award for Marsiling Greenview at Woodlands N1C26 & C27
Winner WSH SHARP Award for Alkaff Oasis at Bidadari C6
Winner WSH SHARP Award for Alkaff Oasis at Bidadari C7
Silver WSH Performance (Silver) Award to CES Engineering & Construction Pte Ltd
Bronze SCAL WSH Innovation Award to CES Engineering & Construction Pte Ltd (Grandeur Park Residences) –
“Smart MV Shaft Formwork”
Commendation WSH CultureSAFE (Certificate of Commendation) for Bidadari C6/C7 Alkaff Oasis
Commendation WSH CultureSAFE (Certificate of Commendation) for Bidadari C8/C9
Best of Category LIAS (Landscape Industry Association Singapore) Award (Implementation – Residential category) for
Tampines Green Ridges (Tampines N6C1A/1B)
2018
Winner HDB Construction Safety Award 2018 for Sembawang N1C10
Winner WSH Safety and Health Award Recognition for Projects (SHARP) Award for Alkaff Oasis, Bidadari C7
Winner WSH Safety and Health Award Recognition for Projects (SHARP) Award for Green Ridges, Tampines
N6C1A/1B
Winner WSH Safety and Health Award Recognition for Projects (SHARP) Award for Marsiling Greenview,
Woodlands N1C26 & C27
Winner WSH Safety and Health Award Recognition for Projects (SHARP) Award for Alkaff Oasis, Bidadari C6
Commendation WSH CultureSAFE for Bidadari C6/C7 Alkaff Oasis
Commendation WSH CultureSAFE for Marsiling Greenview, Woodlands N1C26 & C27
Merit SCAL Productivity & Innovation Award to CES Engineering & Construction Pte Ltd
Please visit our website http://www.chipengseng.com.sg/corporate/recent-awards/ to see the complete listing of our awards and
commendations since 2010.
40 Building ResiliencePROTECTING FROM COVID-19 pre-entry screening, safe distancing and tutoring were introduced, and the parents
Protecting our people, customers, visitors, enhanced hygiene. With the easing of some were kept updated and engaged through a
suppliers, and contractors became our top restrictions in phase 3, we have revised the web-based app. The school management
priority as the COVID-19 pandemic hit. We SMM to ensure continued compliance. hosted an online weekly “Happy Hour” to
worked closely with the relevant authorities share strategies with parents for home-
to comply with their virus containment Measures at Construction Sites based learning and gather feedback.
measures and looked after our people and Factories
across our markets in Singapore, Malaysia All our construction sites and precast All our Primary Schools took similar
and Australia, which enforced lockdowns factories promptly implemented the measures mandated by the Committee
and movement restrictions. required SMM and appointed Safe of Private Education. The Perse School
Management Officers and Safe Distancing (Singapore) offered 4 hours of Home-Based
We implemented several measures in our Officers to assist in the implementation Learning via Microsoft Teams Video Call. The
offices and workplaces that included wearing and coordination of SMM at their school also introduced a weekly well-being
masks, safe distancing, temperature taking, respective workplaces. The SMM were also session for students.
and emergency procedures. We have also implemented at offsite worker dormitories.
introduced virtual meetings as a preferred All construction sites and precast factories Measures at Our Hotels
option to minimise physical proximity. implemented staggered reporting, break Our hotel partners took proactive
times, meal times, end work, transportation measures to ensure the health, safety
We introduced Work From Home departure and arrival times between and well-being of our employees, guests
arrangements for eligible employees, worksite and dormitory to prevent and business partners through this
ensuring they had reliable and secure possible overcrowding and congregation of unprecedented crisis. We introduced
internet connections and the required employees at shared facilities. The use of elevated hygiene and protection protocols
devices such as laptops, monitors, TraceTogether App or Token with SafeEntry across our hotel properties. The new steps
software, printers and IT accessories is mandated at all our construction sites included enhanced staff training, cleaning
to continue their work. We invested in and precast factories for contact tracing. protocols and food safety measures,
upgrading our IT infrastructure by acquiring Ministry of Manpower’s FWMOMCare App Safe Entry Management System, safe
new remote access servers, additional was deployed at worker’s dormitories to distancing measures, and compliance
laptops and VPN accounts and software monitor foreign workers’ health status to with government orders, guidelines, and
licenses to support remote working. ensure their well-being. advisories on COVID-19.
Measures at Property Keeping Our Schools Safe In Singapore, Park Hotel Alexandra has
Showroom Galleries Our schools adopted extensive measures attained SG Clean certification by Enterprise
To continue serving our home buyers, we to reduce the transmission risk and protect Singapore and the Singapore Tourism
introduced Safe Management Measures the students, the staff and visitors. The Board to ensure the highest hygiene and
("SMM") at our showroom galleries in measures included staggered arrival and sanitation standards. Our resort in the
step with various phases of COVID-19 dismissal timing, temperature recording on Maldives was awarded “Safe Travels
restrictions. When operating sales galleries arrival, requiring teachers and students to Stamp” by The World Travel and Tourism
were not permitted during the circuit- wear the mask or the face shield, enhanced Council to provide confidence to travellers
breaker period, we introduced virtual tours hygiene, frequent cleaning of spaces, and re-establish consumer confidence in
to view available units on the website regular hand washing and safe distancing travel and tourism.
and over Zoom. We also organised virtual in classrooms and during other activities.
meetings to share information about To promote awareness, our schools Our hotels in Australia have undergone our
various projects. displayed reminder posters. In Singapore, partner Accor’s ALLSAFE global cleanliness
Invictus Schools also installed protective and prevention standards to achieve the
We had already digitised the sales process screens on student desks to minimise new ALLSAFE label.
before the COVID-19 pandemic, which allowed physical contact.
us to carry on marketing activities with Chip Eng Seng remains committed to
minimal disruption. A method to digitally Working closely with the Early Childhood working with our stakeholders, partners and
sign sales documents was introduced to Development Agency, all our Kindergartens regulatory agencies to keep our societies
reduce the need for physical presence. and Childcare Centres adopted stringent and economies safe from the pandemic. As
COVID-19 measures to protect students and vaccination drives gain momentum, we look
When show galleries were allowed to open staff in school premises. School furniture forward to rebuilding our businesses for
in phase 2, we implemented the necessary was rearranged, and markings on floors resilience and a sustainable future.
measures to minimise viral transmission risk. introduced to assist the children and staff
The procedures included regulating capacity, in safe distancing. Online lessons and
Chip Eng Seng Corporation Ltd. Annual Report 2020 41ABOUT THIS REPORT
PERFORMANCE SUMMARY
MATERIAL ESG FACTORS 2018 2019 2020
ENVIRONMENTAL(1)
Carbon emissions at building construction sites (tCO2)(2) 4,193 4,016 2,511
Carbon emissions intensity at building construction sites (KgCO2 /m2)(3) 24.39 27.34 53.70
Electricity consumption at building construction sites (kWh) 1,504,841 827,756 1,476,197
Energy consumption at building construction sites (GJ)(2) 57,181 56,462 33,061
Energy intensity at building construction sites (GJ/m2)(3) 0.33 0.38 0.71
Waste (non-hazardous) at building construction sites (tonnes) 5,499 4,631 3,106
Waste (non-hazardous) intensity at building construction sites (kg/m2) 31.98 31.53 66.41
Water consumption at building construction sites (m3) 184,741 140,529 116,755
Water consumption intensity at building construction sites (m3/m2) 1.07 0.96 2.50
SOCIAL
Employees
Construction, Property Development and Corporate 369 357 485
Education 134 188 236
Hospitality 159 152 92
Female employees (%) 36.0 51.9 44.6
Female managers and supervisors (%) 34.0 44.3 34.9
Average training hours per employee 7.9 7.2 8.4
Training expenditure per employee (S$) 209 320 125
Employee turnover rate(4)(%) 17.3 16.5 22.7
New hires 68 182 276
Occupational Health and Safety (5)
Accident Frequency Rate ("AFR") 0.6 0.6 0.8
Workplace Injury Rate ("WIR") 186.2 190.7 90.4
Accident Severity Rate ("ASR") 26.0 34.0 15.0
Occupational Disease Rate 0.0 0.0 0.0
Fatal Accidents 0.0 0.0 0.0
Community
Community donations ($) 153,799 328,358 78,228
Notes:
(1) Environmental data refers to building construction sites in Singapore. Environmental data for civil infrastructure, education and hospitality divisions have
been reported separately for comparability in the Environment chapter.
(2) Carbon emissions and energy data include purchased electricity and fuel consumption.
(3) Please refer to page 48 and 49 for the explanation for consumption and intensity in 2020.
(4) Employee turnover rate refers to corporate, construction and property development divisions. The turnover rate for the education division is reported
separately to ensure comparability in the People chapter.
(5) Occupational health and safety data in construction division exclude project sites that the Company has less than 50% equity participation. Calculation formula:
AFR = (No. of Injuries / Total Man Hours) x 1,000,000, WIR = (No. of Fatal and Non-Fatal Workplace Injuries / No. of Employed Persons) x 100,000, ASR = (Lost
of Man Day / Total Man Hours) x 1,000,000.
42 Building ResilienceSUSTAINABILITY APPROACH
Our approach is to Conducting our business with responsibility
and integrity is central to our business
The COVID-19 pandemic has tested the
resilience of businesses. We are committed
create long-term value model. With a humble beginning as to working with all stakeholders to rebuild
for our stakeholders a building sub-contractor for landed better and stronger. Climate change risk
properties in the 1960s, Chip Eng Seng has instilled a global sense of urgency to
and shareholders by has now evolved into a multinational meet the Paris Agreement aspirations. We
growing our businesses conglomerate company with businesses in will continue to do our part in reducing
building construction, civil infrastructure, greenhouse gas emissions from our
sustainably. precast technology, property development businesses by investing in lower-carbon
and investment, hospitality, and education. alternatives and technologies while
increasing renewable energy adoption. Our
Over the years, the Group has always support also continues for the UN SGDs
strived for excellence and has won as the need to build resilient, just and
numerous awards in workplace safety and sustainable societies has become more
health, construction quality, environment, critical than ever.
productivity, innovation, and corporate
transparency. Sustainability remains at the SUSTAINABILITY TARGETS
core of our growth strategy as we expand In line with our approach, we have
internationally and diversify into new established targets for our material ESG
business segments. We remain steadfast topics to monitor, review and report our
in managing our material environmental, sustainability performance. Detailed
social, and economic impact to maximise disclosures about our performance against
stakeholders’ value. targets can be found in this report.
Chip Eng Seng Corporation Ltd. Annual Report 2020 43OUR STAKEHOLDERS
Forging trusted relationships with our stakeholders is crucial for the
sustainable growth of our business.
A good understanding of our stakeholders’ views and opinions is essential to drive our sustainable growth. We identify our stakeholders
based on the extent to which they are affected by our business activities or their ability to influence our business goals. Although we did not
engage any external group specifically to prepare this report, insights gained from our ongoing engagement with various stakeholders has
helped us determine material ESG topics for reporting.
A summary of our stakeholder engagement is in the following table.
Stakeholder Groups Topics and Concerns Engagement Methods
Customers Clients • Regular project updates
• Compliance with environmental and • Tenancy agreements
Construction, Property Development and safety standards • Customer service
Investment: Clients, Homebuyers and • Productivity and innovation • Submission of performance survey
Tenants reports
Homebuyers • Website
Hospitality: Hotel Guests • Good workmanship
• Good quality and design Our brand partners regularly engage hotel
Education: Students and Parents • Prompt rectification guests to ensure their stay is pleasant and
• Clear communication comfortable.
• Timely completion of projects
• Legal and contractual compliance The respective school management engages
parents through updates, notices and
Tenants meetings. Teachers and school staff engage
• Workplace safety and health students through learning and extra-
• Good management of facilities curricular activities.
Hotel Guests
• Service quality
• Safety and security
• Food safety and hygiene
Students and Parents
• Quality of education
• Safety and security
Employees • Safety, health and well-being • Regular meetings
• Training and development • Internal communication
• Job security • Training
• Career advancement • Performance reviews
• Fair remuneration and rewards
• Employee welfare
• Work-life balance
Government • Regulatory compliance • Compliance updates
and Regulators • Responsible business practices • Timely data reporting
• Productivity and innovation • Participating in stakeholder
• Sustainability reporting consultations by government agencies
• Participating in government committees
• Sustainability reports
44 Building ResilienceStakeholder Groups Topics and Concerns Engagement Methods
Investors and shareholders • Financial performance • Regular updates through
• Return on investment announcements on SGX-Net and Group
• Governance website
• Risk management • Annual General Meetings
• ESG performance • Annual Reports
• Sustainable business growth • Sustainability reports
• Business diversification
Suppliers and • Clear specifications and instructions • Supplier policies and requirements
Sub-contractors • Workplace safety and health • Tenders/Request for Proposal
• Timely payment according to contractual Agreements
terms • Product presentations and seminars
• Technical guidance • Site inspections
• Timely provision of materials and
equipment
• Productivity and innovation
• Site inspections
Business Partners/Brand Partners/ • Licensing policies • Regular meetings and updates
Licensing Partners • Brand guidelines • Reviewing performance reports
(Hospitality and Education Divisions) • Business targets
Community • Minimal disruptions due to the Group’s • Advance notification of work schedule
project work • Feedback systems in place
• Minimal dust, noise and vibrations from • Regular updates through posting of
construction notices and bulletins
• Health and safety • Donations and sponsorships
• Support for community programmes
MEMBERSHIP OF ASSOCIATIONS
We support various industry associations and forums through membership and participation in events and dialogues. Some of the associa-
tions to which our Group contributes as a member are listed below:
• Singapore Business Federation
• Singapore National Employers Federation
• Singapore Institute of Directors
• The Singapore Contractors Association Ltd
• Singapore Institute of Surveyors and Valuers
• Real Estate Developers’ Association of Singapore
Chip Eng Seng Corporation Ltd. Annual Report 2020 45MATERIALITY
In 2020, we conducted a comprehensive re-assessment of our ESG impacts. Facilitated by an external sustainability consultant, senior
management representatives from various business divisions participated in a materiality workshop to review and validate the most
significant economic, environmental and social impacts, both positive and negative, from our operations. The materiality assessment
considered stakeholders’ interests, reporting by peers and the major sustainability trends.
The materiality review also evaluated the relevant ESG topics for our hospitality and education businesses for the first time. This report,
therefore, includes enhanced disclosures relating to these two business divisions.
An overview of our updated material topics, their boundary and our management approach is presented in the table below.
Material ESG Factors
Material Topics Our Businesses Where the Management Approach
Involvement Impact is Material
OUR ENVIRONMENT
Energy Direct and through business • Real Estate Take energy efficiency measures
relationships with sub-contractors, • Hospitality in design, construction and
tenants and brand partners management
GHG Emissions Direct and through business • Construction Minimise CO2 emissions during
relationships with sub-contractors, • Hospitality construction and in managing
tenants and brand partners properties
Waste (non-hazardous) Direct and through business • Construction Minimise waste during
relationships with sub-contractors, • Hospitality construction and in managing
tenants and brand partners properties
Water Direct and through business • Construction Minimise and conserve water
relationships with sub-contractors, • Hospitality during construction and in
tenants and brand partners managing properties
Environmental Compliance Direct and through business • Construction Minimise and conserve water
relationships with sub-contractors, • Hospitality during construction and in
tenants and brand partners managing properties
OUR PEOPLE
Occupational Health and Direct and through business • All Business Divisions Strive for a zero accident
Safety relationships with sub-contractors workplace
and brand partners
Employment Direct and through business • All Business Divisions Build a fair and high performing
relationships with our brand partners workplace
Training and Education Direct and through business • All Business Divisions Provide ongoing opportunities for
relationships with our brand partners skills and personal development
OUR CUSTOMERS
Customer Health and Safety Direct and through business • All Business Divisions Ensure health, safety and security
relationships with our brand partners of our customers
Customer Privacy Direct and through business • All Business Divisions Protect and safeguard personal
relationships with our brand partners data
OUR GOVERNANCE
Anti-corruption Direct and through business • All Business Divisions Maintain zero tolerance for fraud
relationships with sub-contractors and corruption
and brand partners
Regulatory Compliance Direct and through business • All Business Divisions Comply with applicable laws and
relationships with sub-contractors regulations
and brand partners
46 Building ResilienceCONTRIBUTING TO THE UNITED NATIONS SUSTAINABLE DEVELOPMENT GOALS
We have aligned our ESG priorities with the UN SDGs underpinning our support for sustainable development. Out of the 17 UN SDGs, we
have identified 8 goals, where we see an opportunity to contribute.
We have established specific ESG targets that directly support various UN SDG targets.
Material ESG Factors Our Annual Targets UN SDGs Supported
ENVIRONMENT Building Construction
• Energy • Energy: < 0.49 GJ/m2
• GHG Emissions • GHG Emissions: < 34.92 kgCO2/m2
• Waste (non-hazardous) • Water consumption: < 0.90 m3/m2
• Water • Waste (non-hazardous): < 30.00 kg/m2 HDB Project,
< 40.00 kg/m2 Private Project
Hospitality
• Electricity consumption: 28.47 kWh/room night
• Water consumption: 0.32 m3/room night
Education
• Electricity consumption: 67.00 kWh/m2 for the next 3 years
• Water consumption: Reduce by 15% over 3 years
to 11.8 litre/population/day by 2023
SOCIAL Occupational Health & Safety
• Occupational Health and • Zero fatalities across operations
Safety • Zero accidents across operations
• Employment • Zero occupational diseases across operations
• Training and Education
Turnover
Maintain employee turnover rate below the national average for
the sector
Training
Average training hours - 8.6 hours/employee
GOVERNANCE Compliance
• Regulatory Compliance • Zero incidents of non-compliance with applicable
• Customer Privacy environmental and socio-economic regulations
• Anti-Corruption • Zero breaches of Personal Data Protection policy
Anti-Corruption
• Zero incidents of fraud or corruption
Chip Eng Seng Corporation Ltd. Annual Report 2020 47OUR ENVIRONMENT
We are committed CLIMATE CHANGE In 2020, our building construction sites’
Climate change has become an existential absolute electricity consumption was
to minimising the threat to humanity. Increasing global 1,476,197 kWh as against 827,756 kWh in
environmental impact of temperatures can trigger extreme weather the prior year. During the same period,
conditions, rise in sea-level, droughts our operations consumed 0.72 ML of diesel
our operations. and heatwaves, rainfall changes, floods compared with 1.39 ML in the preceding
and hurricanes, directly impacting food year. In 2020, the total energy intensity
Our policy is to lower our environmental supplies, ecosystems, coastal stability and was 0.71 GJ/m2 of gross floor area built
impact by focusing on energy efficiency, public health. There is a global urgency to against 0.38 GJ/m2 in the previous year.
emission reduction, water conservation, transition to a lower-carbon economy. We have revised our energy intensity
and waste management. We have adopted target from 0.38 to 0.49 GJ/m2 for the
a Green and Gracious policy in our As the world rallies to meet the aspirational forthcoming year as we foresee relatively
construction business, the main contributor global goal of limiting the temperature rise higher diesel consumption owing to
to the Group’s environmental impact. Our well below 1.5˚ Celsius as set out in the advanced stage of construction at various
sustainability practices incorporate green Paris Agreement, we are doing our part active projects as well as more projects
design, sustainable materials, productivity to reduce emissions from our business having prefabricated bathroom units
through technology and innovation, pollution activities. In Singapore, we work closely with and prefabricated prefinished volumetric
control, and efficient construction practices. BCA to innovate, develop and implement construction which require generators
green design and construction technologies. of higher output hence, requiring higher
We practice environmental responsibility We also collaborate with HDB to build usage of on-site power generators.
across our businesses, spanning across sustainable homes for Singaporeans.
building construction, civil infrastructure, The electricity consumption was higher
precast technology, property development ENERGY in 2020 than the prior year because of
and investment, hospitality, and education. Grid electricity and diesel consumption at the switch from power generators to
our construction sites constitute a significant grid electricity at two project sites. Also,
ENVIRONMENTAL MANAGEMENT part of our energy consumption. Our focus even though the construction activities
SYSTEM is on reducing energy intensity. was halted for a considerable period
We have implemented a comprehensive due to COVID-19 restrictions, electricity
Quality, Environment, Health and Safety ENERGY EFFICIENCY consumption continued for a number
("QEHS") system to take a holistic approach In line with our environmental policy, of amenities such as on-site worker
to environmental management and quality we constantly look for ways to improve dormitories, pumps, appliances and
and safety in our construction business. our operations’ energy efficiency. In our housekeeping. On-site diesel generators
Our ISO 14001 certified Environmental construction business which accounts were also used during this period to
Management system ensures accountability for most of our energy consumption, we support some essential maintenance and
and continuous improvement at par with continue to drive several energy-saving amenities. For these reasons the same
international standards. initiatives across our projects. Some of the period’s energy intensity was higher due to
ongoing efforts are as follows: lower gross floor area ("GFA") completion,
We have adopted reduction targets for • Use energy-efficient LED Lights; which resulted from lockdown and later
energy, emissions, water and waste. Our • Use 2-tick energy-saving air- a shortage of workforce caused by the
teams closely monitor the performance by conditioning units; COVID-19 restrictions.
collecting and reviewing environmental data. • Maintain air-conditioning temperatures
at 25ºC;
Our Ongoing Performance
We also engage our key stakeholders, • Reduce the number of power generators Annual Target in 2020
including employees, building authorities, to reduce diesel consumption;
contractors and suppliers, to seek • Deploy energy-saving office printers; Energy
feedback and suggestions to improve our • Employee awareness campaigns to < 0.38 GJ/m2 0.71 GJ/m2
environmental performance. save energy;
Emissions
• Use of window blinds to minimise the
< 34.92 kgCO2/m2 53.70 kgCO2/m2
heat from outside;
• Instal motion-detection sensors
We also track electricity consumption in our
in toilets to switch on or off lights
head office building, including the common
automatically; and
area but excluding the tenants’ use. We
• Noise meter powered by a solar panel.
measure and report the associated carbon
emissions as well.
48 Building ResilienceGHG EMISSIONS materials that meet the Green Mark criteria GREEN MARK
Greenhouse gas emissions in our established by BCA or have the Singapore We integrate several Green Mark
operations arise from the use of electricity Green Label. elements in our projects and use Singapore
and fuel. We monitor carbon dioxide ("CO2") Green Label products to reduce the
emissions, the primary greenhouse gas Our materials use in the stated period is environmental impact.
resulting from electricity and diesel and summarised below:
regularly review our performance. Our Our projects feature recycling bins at
efforts aim at reducing emissions intensity the void deck area of residential blocks,
Quantity of Materials Used
in our construction operations which covered bicycle parking lots, internal
accounts for most of our carbon footprint. Material waterproofing, interlocking concrete pavers
(tonne) 2018 2019 2020 and paving material, earth retention &
We report Scope 1 direct emissions and slope protection material, subsurface
Sand
Scope 2 indirect emissions in line with 85,845 50,978 27,837 drainage cells, calcium silicate board for
the GHG Protocol and the GRI Standards. false ceiling and protection of gas pipe, tile
Our Scope-1 direct emissions from diesel grout, concrete kerb, internal skin coat,
Cement
refer to stationery combustion for power aluminium composite panels, roof and
42,935 25,489 13,918
generation at construction sites. Scope 2 gutter waterproofing, green-certified tile
emissions are from purchased electricity. adhesive and polyurethane enamel paint
Steel
system to steelworks.
23,401 13,464 7,052
The total CO2 emission from building
construction activities in 2020 was 2,511 WATER MANAGEMENT
tonnes compared with 4,016 tonnes in We are committed to reducing water
WASTE MANAGEMENT
2019. The absolute emission in 2020 consumption. We have implemented
Our construction waste mainly comprises
was lower due to a reduction in diesel policies and measures to ensure the
non-hazardous waste. Our approach is
consumption. Emissions intensity for the efficient and responsible use of water
to reduce, reuse and recycle materials
same period was 53.70 kgCO2/m2 and consumption at construction sites and the
to minimise waste. We engage licensed
27.34 kgCO2/m2, respectively. The emission properties that we manage. Our policy is
waste management contractors for the
intensity was larger due to lower GFA to use water responsibly and implement
safe disposal of our waste following the
completion as the operations were affected conservation initiatives. We use water-
applicable regulations.
by the COVID-19 restrictions. efficient taps and fittings and dual flush
closets with a 3-tick rating by the Public
Total non-hazardous waste generated in
Scope-1 direct emissions from diesel Utilities Board to save water.
2020 was 3,106 tonnes compared to 4,631
consumption accounted for 76% of our total
tonnes in 2019. There was an increase
CO2 emissions, i.e. 1,908 tCO2 at building Our measures include collecting rainwater
in waste intensity as three projects
construction sites in 2020. at construction sites to reduce the demand
approached their completion stage and also
for fresh water and reusing and recycling
due to major demolition works carried out
Our Scope-2 emissions of 603 tCO2 result water. A silty water treatment system
at a private development project.
from purchased electricity. installed at project locations helps prevent
water contamination. Our practice of using
BUILDING MATERIALS Our Ongoing Performance precast concrete has significantly reduced
We monitor the use of building materials to Annual Target in 2020 on-site water consumption.
ensure efficiency, productivity and waste.
Construction
Increasingly, we use precast concrete
Waste
walls, which improve productivity and
HDB projects:
reduce pollution at the construction site.
< 30.00 kg/m2 52.78 kg/m2
We also strive to use sustainable building
Private projects:
< 40.00 kg/m2 120.11 kg/m2
Chip Eng Seng Corporation Ltd. Annual Report 2020 49OUR ENVIRONMENT
WATER EFFICIENCY POLLUTION CONTROL In 2020, there were 8 incidents of
Our building construction sites practice We are committed to reducing noise, dust compounded fines amounted to $29,200
several ongoing water efficiency measures. and vibrations resulting from construction related to vectors and noise issues at
Some of the initiatives include the following: activity, vehicles, heavy equipment and 5 of our building construction sites and
• Harvesting rainwater to reduce the machinery at the construction sites. We at a development site. We have since
demand for fresh water; follow regulatory guidelines and industry taken corrective measures to prevent the
• Reusing and recycling water as much best practices for lowering pollution. recurrence of these problems.
as possible;
• Using PUB certified taps with 3 tick Our measures include continuous monitoring CIVIL INFRASTRUCTURE
rating for water efficiency; of our construction operations and ensuring The Group extended its construction
• Water-efficient closets with a dual flush; regular maintenance of the equipment business into civil infrastructure in
• Using precast concrete, which and machinery to keep noise levels within December 2019 with the acquisition of
significantly reduces on-site use of water; safe and permitted limits. We use precast CES_SDC Pte Ltd (“CES_SDC”) (formerly
• Using only “Singapore Green Label” concrete panels fabricated offsite, which known as Sembcorp Design and
cleaning products in canteens; and also helps mitigate noise at our construction Construction Pte Ltd). A design and build
• Applying eco-friendly natural products sites. We implement measures to ensure construction service provider with an
for toilet cleaning. that vibrations caused by piling and established track record in civil, industrial
demolition do not exceed permitted limits. and utility infrastructure projects, CES_SDC
offers a broad spectrum of engineering and
Our Ongoing Performance construction services from tunnel boring
Dust is a common issue at construction
Annual Target in 2020
sites resulting from work involving to modular construction and can provide
Water concrete, cement, wood, stone, and silica. customised solutions to meet the diverse
< 0.90 m3/m2 2.50 m3/m2 We install fine mesh screens to stop dust needs of clients.
from dispersing. We also use water sprays
In 2020, our water consumption at building to control dust pollution. CES_SDC is committed to minimising
construction sites was 116,755 m3 as its environmental footprint. In line with
against 140,529 m3 in 2019. For the same We engage with the surrounding its commitment, CES_SDC has obtained
period, water intensity was 2.50 m3/m2 communities to keep them informed of the ISO 14001:2015 for its environmental
and 0.96 m3/m2, respectively. The water our upcoming construction schedules and management system.
intensity was higher due to lower promptly address any public pollution-
GFA completion affected by COVID-19 related complaints. Our project team gets in The environmental performance data also
disruptions. Our water intensity target for touch with the neighbouring communities, includes joint ventures where CES_SDC has
the building construction business remains including building owners and managing equal or more than 50% equity participation
at 0.90 m3/m2. agents, before the project starts. The is as follows:
contact numbers and email addresses of
WASTEWATER MANAGEMENT key personnel such as the project manager
Performance Summary 2020
We are committed to reducing and and environmental control officer are
responsibly managing the wastewater runoff shared with them as a direct feedback Carbon emissions (tCO2) 1,279
from our construction sites. Our measures channel for any environmental issues. We
Diesel consumption (litre) 152,099
include prevention and control of water also post the contact information at the
contamination from oil, chemical drums existing HDB blocks lift lobby notice board Electricity used (kWh) 2,141,331
and bulk storage tanks. We implement the and project boundary hoarding.
Energy used (GJ) 13,580
required earth control measures to manage
silty discharge due to rain. Wastewater is REGULATORY COMPLIANCE Waste (tonnes) 301
collected, treated and discharged according Complying with applicable laws is a top Water consumption (m3) 74,707
to environmental regulations. priority for the Group as non-compliance
may result in penalties, stop-work order,
We also reuse wastewater and rainwater and reputation loss. To ensure compliance,
to wash vehicles before leaving the we regularly review environmental and
construction site, keeping the roads clean. public health regulations to update and
implement the necessary policies and
practices. Our target remains to have zero
incidents of environmental, health and
safety related fines.
50 Building ResilienceHOSPITALITY
The Group ventured into the hospitality industry in 2015 with its first hotel Park Hotel Alexandra operated by Park Hotel Group. We work
closely with our hotel operator partners to maintain high environmental standards at our hotel properties. We monitor our properties’
environmental performance against key indicators.
Environmental performance data for Park Hotel Alexandra, Singapore, is presented below.
Performance Summary 2018 2019 2020
Carbon emissions (tCO2)(1) 1,668,373 1,657,128 1,470,329
Carbon emissions intensity (kgCO2/room night) 12.62 11.67 14.77
Electricity consumption (kWh) 3,966,651 4,056,616 3,599,336
Energy consumption (GJ)(1) 14,280 14,604 12,958
Electricity intensity (kWh/room night) 29.99 28.58 36.17
Water consumption (m3) 45,244 46,101 27,514
Water intensity (m /room night)
3
0.34 0.32 0.28
Note:
(1) Carbon emissions and energy consumption refer to Scope 2 (purchased electricity).
ENVIRONMENTAL TARGETS
Our ongoing annual targets at Park Hotel Alexandra, Singapore are as follows:
• Electricity intensity: 28.47 kWh/room night
• Water intensity: 0.32 m3/room night
EDUCATION
The Group entered the education business in 2018 through its wholly-owned subsidiary Sing-Ed Global Schoolhouse Pte Ltd (formerly known
as CES Education Pte Ltd). In line with the Group’s sustainability approach, we are committed to minimising our schools’ environmental
impact. Environmental performance data for our schools in Singapore that have operated substantially during the reported years are
presented in the following table.
Performance Summary 2019 2020
Carbon emissions (tCO2)(1) 170,258 175,812
Carbon emissions intensity (kgCO2/m2) 27.41 14.98
Electricity consumption (kWh) 416,780 430,384
Energy consumption (GJ)(1) 1,500 1,549
Energy consumption intensity (kWh/m2) 67.09 36.67
Water consumption (m3) 4,890 5,836
Water consumption intensity (litre/population/day)(2) 11.34 13.91
Notes:
(1) Carbon emissions and energy consumption refer to Scope 2 (purchased electricity).
(2) Water consumption intensity = Annual water consumption divide by (school population x no. of days in a year); school population includes no. of students and
no. of staff
Chip Eng Seng Corporation Ltd. Annual Report 2020 51OUR ENVIRONMENT
ENVIRONMENTAL TARGETS
The ongoing annual targets adopted at our schools in Singapore are as follows:
• Energy intensity: 67.00 kWh/m2 for the next 3 years
• Water intensity: reduce by 15% over 3 years to 11.80 litre/population/day by 2023
ENVIRONMENTAL PERFORMANCE
Performance data in the following charts refer to our Building Construction Division unless indicated otherwise. The amount of energy and
water used and the amount of waste and wastewater generated varies with construction phases. The annual consumption trends may not be
entirely comparable as energy and water consumption tend to be higher during a project’s middle stages.
Carbon Emissions - Carbon Emissions Intensity - Sources of CO2 Emissions -
Building Construction Site (tCO2) Building Construction Sites (kgCO2/m2) Building Construction Sites 2020
4,193 4,106 2,511 24.39 27.34 53.70
76% 24%
Purchased Electricity
2018 2019 2020 2018 2019 2020 Diesel
Energy Consumption - Energy Intensity - Energy Consumption by source -
Building Construction Sites (GJ) Building Construction Sites (GJ/m2) Building Construction Sites 2020
57,181 56,462 33,061 0.33 0.38 0.71
84% 16%
Purchased Electricity
2018 2019 2020 2018 2019 2020 Diesel
52 Building ResilienceElectricity Consumption - Diesel Consumption - Waste (non-hazardous) -
Building Construction Sites (kWh) Building Construction Sites (ML) Building Construction (tonne)
1,504,841 827,756 1,476,197 1.34 1.39 0.72 5,499 4,631 3,106
2018 2019 2020 2018 2019 2020 2018 2019 2020
Waste (non-hazardous) Intensity - Water Consumption - Water Consumption Intensity -
Building Construction (kg/m2) Building Construction Sites (m3) Building Construction Sites (m3/m2)
31.98 31.53 66.41 184,741 140,529 116,755 1.07 0.96 2.50
2018 2019 2020 2018 2019 2020 2018 2019 2020
Electricity Consumption - Carbon Emissions - Water Consumption -
CES Centre (kWh) CES Centre (tCO2) CES Centre (m3)
CES Head Office CES Head Office 10,305 12,186 9,017
Common area and tenants Common area and tenants
1,386,157 1,325,587 1,124,769 583 542 459
1,267,019 1,200,748 533 491
1,002,846 409
119,138 124,839 121,923 50 51 50
2018 2019 2020 2018 2019 2020 2018 2019 2020
Chip Eng Seng Corporation Ltd. Annual Report 2020 53OUR PEOPLE
We are committed In 2020, females accounted for 44.6% of
our full-time employees and held 34.9% Our Ongoing Performance
to promoting a safe, of supervisory and managerial positions.
Annual Target in 2020
inclusive and fair Among the new hires, the proportion of Employee Turnover – 22.7% against
females was 47.8%.
workplace where our To maintain below
the national
the national
construction sector
people can realise their TRAINING average for the average of 16.4%
We provide ongoing training and
full potential. development opportunities to ensure our
construction sector
people have the right skills to perform their
The education division is a relatively new
Our people are our most valuable asset. job effectively. Investing in our people’s
business segment which commenced
Our ability to attract and retain talented development is also crucial for retaining
operations in the second half of 2018. In
people to deliver high-quality projects and and developing talent to support our
2020, its turnover was 32.2% compared
services is crucial to our success. Hiring business growth.
to 37.7% last year. The turnover rate for
and retaining competent, qualified and
male and female employees was 18.8% and
skilled employees is vital for our business.
Our Ongoing Performance 35.6%, respectively.
Our human resource policies promote
Annual Target in 2020
a professional working environment
By age group, the education division’s
built on mutual respect and trust. In our Average Training turnover rate is as follows:
construction business, ensuring safety at Hours
43.6% for under 30 years, 26.5% for 30-50
project sites remains our foremost priority. 8.6 hours/ 8.4 hours/ years, and 38.2% for employees aged above
employee employee 50 years.
EMPLOYMENT
As of the end of 2020, our Construction, In 2020, our employees attended training, 37.7
32.2
Property Development, Corporate and workshops and conferences covering a Education Division’s
Education Divisions in Singapore employed wide range of topics throughout the year. Turnover Rate (%)
680 full-time employees and 41 part-time Training topics included online end-user 2019 2020
employees. During the year, we hired 276 cybersecurity, first aid, safe management,
new employees. The average age of our workplace safety, construction productivity, 35.6
employees is 41.2 years. health and environmental management, Turnover Rate 18.8
sustainability reporting, quality and by Gender (%)
In addition, we employed 92 employees productivity, lean construction, best Male Female
at Park Hotel Alexandra, Singapore, practices for green and gracious builders,
which is part of our hospitality business. earth control measures, construction 43.6
38.2
Female employees occupied 42.0% of the regulations, service excellence, virtual 26.5
Turnover Rate
managerial and supervisory roles in 2020 design and construction, contract by Age (%)
compared with 40.3% in the prior year. management, project management, child < 30 30 - 50 > 50
Years Years Years
first aid, ethical business conduct, latest
We also employed 348 foreign construction developments in construction law, and
workers who were on fixed-term contracts. personal data protection. Currently, there is no comparable national
The Ministry of Manpower ("MOM")
average benchmark available for the
regulates the hiring of foreign construction EMPLOYEE TURNOVER private education sector. Our goal is to
workers in Singapore. Employee retention is an integral part of improve the retention rate in our education
human resource management. Our target division by taking the necessary measures.
DIVERSITY is to maintain our employee turnover rate
We promote an inclusive work culture. lower than the relevant national average. In PERFORMANCE MANAGEMENT
Diversity is reflected in our workforce, 2020, our turnover rate for the construction, Our performance management policy
which comprises people from different property development and corporate covers all permanent employees who
backgrounds, nationalities, ethnicities, divisions in Singapore was 22.7%, higher participate in performance appraisal twice
skills and experiences. We provide than the national construction industry a year. The performance evaluation helps
equal opportunities in employment, average rate of 16.4% (Source: Labour determine employees’ training needs and
remuneration, training and promotion Market Survey 2020 (Q3)). develop career plans.
based on merit and performance.
54 Building Resiliencecontributor to major injuries for the year,
EMPLOYEE BENEFITS according to the Workplace Safety and Actual
Leading Indicators Average
AND WELFARE Health Report 2019.
(Per Site) (Per Site)
We provide competitive compensation,
bonuses, performance-based wage At Chip Eng Seng, we are committed to Management Site
17
increments, and various benefits to workplace safety and health excellence. Safety Walks
attract and retain talented employees. Safety-first culture is an integral part of
Site Safety Committee
Our full-time and part-time permanent our business model. We are committed 91%
Average Attendance
employees are entitled to annual leave, to maintaining high safety standards to
enhanced child care leave, marriage ensure a safe workplace for our workers Site Safety
97
leave, medical and hospitalisation leave and contractors. We have built a strong Inspections/Audits
and compassionate leave. The insurance safety culture across the Group ranging
benefits comprise Group Health Insurance, from top-level management to the site Safety Promotions 13
travel insurance and Work Injury supervisors and workers.
Compensation Insurance. Staff welfare Notes:
benefits include the annual company Hazard identification, risk assessment Management Site Safety Walk = A safety
dinner, recreation activities, festival and risk control form the core of our walk is when a line manager or supervisor
gatherings, bereavement donations and safety measures. We comply with observes work taking place, inspects
wreaths and newborn baby gifts. safety regulations and align our work the workplace, and discusses safety
processes with industry standards for performance with staff based on their
UPGRADING WORKFORCE SKILLS safe construction. Our QEHS system observations. A safety walk is designed
Our skills improvement programme helps ensures that workers and contractors to help employees understand safety
Basic-Skilled foreign construction workers follow stringent standards and operating in real terms. By conducting a safety
upgrade to the Higher-Skilled R1 category procedures for safety and health at each walk, management can point out unsafe
following the criteria set out by the MOM. construction stage. practices when they occur in the real
Investing in upgrading skills means higher work environment, providing employees
productivity and a lower levy that we need Our employees receive ongoing safety with safe alternatives and a means to
to pay. Also, Higher-Skilled workers can be briefings and training to understand the understand why their practices are unsafe.
employed for an extended period of up to safety risks inherent in various construction
26 years instead of just 14 years for Basic- activities and learn safe work practices. Site Safety Inspection/Audits = A safety
Skilled workers. inspection is a formalised process of
In 2020, 71 Higher-Skilled Our target is to maintain a zero accident documenting safety hazards and unsafe
R1 construction workers workplace. work practices at site. A safety audit is a
completed their Continuing formalised process which assesses the
Education and Training, workplace’s health and safety procedures
Our Ongoing Performance
amounted to 290 hours Annual Target in 2020 to determine compliance and assess
in total. weaknesses in your safety program.
Zero reportable 3 reportable
incidents incidents Safety Promotion = A set of means,
Training will help them keep up with the processes and procedures that are used
latest code and regulations of the trade, new The construction business division has to develop, sustain and improve safety
installation methods, equipment, materials, a robust health and safety system and through awareness raising and changing
and tools leading to better work practices, programmes. Throughout the year the health behaviours. Safety promotion includes
quality, productivity, and health & safety. and safety teams at project sites performed the development of products and actions
site safety walks and safety promotions such as reports and technical publications,
PROMOTING WORKPLACE while corporate health and safety managers bulletins, leaflets and posters, audio-visual
SAFETY AND HEALTH carried out scheduled inspections and material, toolkits, manuals and guides,
Workplace safety remains a critical non-compliance issues are reported during social media and e-applications, and also
issue for the construction sector. The monthly safety committee meeting. conferences, safety events, roadshows and
construction industry accounted for the campaigns. Safety promotion is also about
largest share of fatal injuries of any During the year, 14 project sites in the sharing best practices from the authorities
industry in Singapore, with 9 fatal injuries construction division which also included a and the industry. Safety promotion can
reported in 2020. With 74 incidents, the factory at Senai, Malaysia were subjected to also contribute to the dissemination of
construction sector was the second-largest the health and safety inspections. regulatory developments.
Chip Eng Seng Corporation Ltd. Annual Report 2020 55You can also read
