Summary of Benefts 2020 - Virginia Premier Advantage Gold (HMO) H9877-002 Virginia Premier Advantage Platinum (HMO) H9877-003
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Summary of Benefts 2020 Virginia Premier Advantage Gold (HMO) H9877-002 Virginia Premier Advantage Platinum (HMO) H9877-003 This Summary of Benefts includes service areas in Central Virginia and Eastern Virginia H9877_0719-SBGP20-800073_M F&U Date - 08/26/2019
2020 Central Virginia Service Area Virginia Premier Advantage Gold and Advantage Platinum Service Area – 26 cities/counties Amelia, Brunswick, Caroline, Charles City, Charlotte, Chesterfeld, Colonial Heights City, Cumberland, Dinwiddie, Goochland, Halifax, Hanover, Henrico, Hopewell City, King and Queen, King William, Louisa, Lunenburg, Mecklenburg, New Kent, Nottoway, Petersburg City, Powhatan, Prince George, Richmond City, and Sussex 2020 Eastern Virginia Service Area Virginia Premier Advantage Gold and Advantage Platinum Service Area – 21 cities/counties Chesapeake City, Emporia City, Essex, Franklin City, Gloucester, Greensville, Hampton City, Isle of Wight, James City, Mathews, Middlesex, Newport News City, Norfolk City, Poquoson City, Portsmouth City, Southampton, Suffolk City, Surry, Virginia Beach City, Williamsburg City, and York 1
Let’s talk about Virginia Premier Advantage Gold (HMO) and Advantage Platinum (HMO) Plans (H9877-002 and H9877-003) This summary will let you fnd out more about our Gold and Platinum plans including the medical and drug services they cover. Virginia Premier Advantage Gold and Advantage Platinum are Medicare Advantage HMO plans with a Medicare contract. Enrollment in the plans depends on contract renewal. The beneft information in this document is a summary of what we cover and what you pay. It does not list every service we cover or every limitation or exclusion from our plan. To get a complete list of services we cover, please call our Member Services department to request a copy of the Evidence of Coverage or visit us online at VirginiaPremier.com. To be eligible for our HMO plans: How to contact us: To join Virginia Premier Medicare Advantage Gold If you are not a member of our plan, please contact (HMO) or Advantage Platinum (HMO), you must us toll-free at 1-833-280-1216 (TTY: 711) for more be entitled to Medicare Part A, be enrolled in information. You will be connected with a licensed Medicare Part B and live in the service area of our Medicare Beneft Advisor. plans. Please see the map of our service area on the inside cover of this booklet. If you are a member of our plan, please call us toll-free at 1-877-739-1370 (TTY: 711) to speak Note: As a member you must select an in-network to a Medicare Benefts Representative. Our doctor to act as your Primary Care Provider (PCP). representatives are available 7 days a week, 8 am However, you can see one of our Specialist to 8 pm October 1 through March 31. From April 1 doctors without a referral from your PCP. We do through September 30, they are available Monday encourage all of our members to seek Specialist through Friday 8 am to 8 pm. On certain holidays referrals with their PCP. and weekends from April 1 through September 30, you call will be handled by our automated phone system. Visit our web site at VirginiaPremier.com. What doctors and hospitals you can use: We have a network of doctors, hospitals, and other providers. If you use providers that are not in our network, the plan may not pay for these services. You can see our plan’s provider directory and view our prescription drug formulary on our website at VirginiaPremier.com. This document is available in other formats such as large print and audio. 2
To fnd out more about the coverage and costs of Original Medicare, look in the current “Medicare & You” handbook. View it online at medicare.gov or get a copy by calling 1-800-MEDICARE (1-800-633-4227), 24 hours a day, 7 days a week. TTY users should call 1-877-486-2048. Virginia Premier is an HMO and HMO SNP organization with a Medicare contract. Enrollment in Virginia Premier depends on contract renewal. This information is not a complete description of benefts. Contact the plan for more information. Virginia Premier Health Plan, Inc. is a fully-owned subsidiary of VCU Health. Other physicians and providers are available in our network. Monthly Premium, Deductible and Out-of-Pocket Limits Medicare Advantage Medicare Advantage Premiums and Benefts Gold (HMO) Platinum (HMO) Monthly Premium $0 $29 Medical Deductible $0 $0 Pharmacy (PART D) $250 for Tier 3, Tier 4 and Tier 5 $100 for Tier 3, Tier 4 and Tier 5 Prescription Drug $0 for Tier 1 and Tier 2 $0 for Tier 1 and Tier 2 Deductible Out-of-pocket Maximum $5,900 annually. After you reach this $5,900 annually. After you reach this (Does not include amount through co-pays, coinsurance amount through co-pays, coinsurance prescription drugs) and other medical services we will and other medical services we will pay the full cost of covered services pay the full cost of covered services for the rest of the year. for the rest of the year. How can we charge a $0 or very low premium? Virginia Premier is reimbursed each month from the Centers for Medicare & Medicaid Services (CMS) for our covered members. We become your insurer of Medicare benefts in place of CMS and Original Medicare. Covered Medical and Hospital Benefts Inpatient Hospital1 $300 co-pay for days 1 through 5 $250 co-pay for days 1 through 5 $0 co-pay for days 6 and beyond $0 co-pay for days 6 and beyond Outpatient Hospital1 Outpatient Hospital: $325 co-pay Outpatient Hospital: $300 co-pay Ambulatory Surgical Center: Ambulatory Surgical Center: $275 co-pay $250 co-pay Doctor Visits Primary care provider: $0 co-pay Primary care provider: $0 co-pay Specialists: $45 co-pay Specialists: $35 co-pay Preventive Care Our plan covers many preventive Our plan covers many preventive Screenings services at $0 co-pay when you get services at $0 co-pay when you get services with an in-network provider. services with an in-network provider. Annual Physical Exam* $0 co-pay $0 co-pay * If you receive either an annual wellness exam or annual physical exam you will receive a $25 incentive just for getting the exam 3
Emergency Care Medicare Advantage Medicare Advantage Beneft Category Gold (HMO) Platinum (HMO) Emergency Room $90 per visit $90 per visit Note: If you are admitted to the Note: If you are admitted to the hospital within 3 days, you do not hospital within 3 days, you do not have to pay your share of the cost for have to pay your share of the cost for the emergency room the emergency room Worldwide Emergency Up to $50,000 per year Up to $50,000 per year Care Outpatient Care and Services Diagnostic Services, Labs • Therapeutic radiology services: • Therapeutic radiology services: and Imaging1 $60 $50 Note: Cost sharing will vary • X-ray services: $45 • X-ray services: $35 depending on the service and where it is given • Diagnostic radiology (CT, MRI, • Diagnostic radiology (CT, MRI, etc.): $275-$325 depending on etc.): $250-$300 depending on service location. service location • Labs and testing: $15 • Labs and testing: $0 Hearing Services Medicare-Covered Exams You pay $45 co-pay You pay $35 co-pay to Diagnose and Treat Hearing and Balance Issues Routine Hearing Exam You pay $0 for one routine hearing You pay $0 for one routine hearing exam and ftting annually exam and ftting annually Hearing Aid Allowance Up to $750 every 3 years for a hearing Up to $1,000 every 3 years for a aid. Major discounts with our hearing hearing aid. Major discounts with aid supplier. Extended warranty and 1 our hearing aid supplier. Extended year of batteries. warranty and 1 year of batteries. Dental Routine Dental Services You pay $0 for 2 cleanings, 2 You pay $0 for 2 cleanings, 2 fuoride treatments, 2 exams, and 1 fuoride treatments, 2 exams, and 1 bitewing and 1 panoramic X-ray bitewing and 1 panoramic X-ray every 3 years every 3 years Comprehensive Dental 50% coinsurance for fllings, 50% coinsurance for fllings, Services extractions, crowns, implants and extractions, crowns, implants and bridges up to $1,000 per year bridges up to $1,000 per year 4
Vision Medicare Advantage Medicare Advantage Beneft Category Gold (HMO) Platinum (HMO) Medicare-Covered Vision You pay $45 co-pay You pay $35 co-pay Services Routine Vision Care You pay $0 for 1 exam annually You pay $0 for 1 exam annually Eyewear $150 allowance toward glasses/ $200 allowance toward glasses/ contacts annually contacts annually Mental Health Services Inpatient Stays1 You pay $300 per day for days 1-5 You pay $250 per day for days 1-5 You pay $0 days 6-150 You pay $0 days 6-150 Outpatient Group Therapy/ You pay $40 co-pay You pay $30 co-pay Individual Therapy Visit1 Rehabilitative Services Cardiac Rehabilitation Medicare-covered $50 co-pay Medicare-covered $50 co-pay Services1 Intensive Cardiac Medicare-covered $100 co-pay Medicare-covered $100 co-pay Rehabilitation Services1 Pulmonary Rehabilitation Medicare-covered $30 co-pay Medicare-covered $30 co-pay Services1 Supervised Exercise Medicare-covered $30 co-pay Medicare-covered $30 co-pay Therapy (SET) for Symptomatic Peripheral Artery Disease (PAD)1 Skilled Nursing Facility You pay $0 days 1-20 You pay $0 days 1-20 (SNF)1 You pay $160 per day for days 21-100 You pay $140 per day for days 21-100 Physical Therapy/ You pay $40 co-pay You pay $35 co-pay Occupational Therapy/ Speech Language Pathology1 5
Additional Benefts Medicare Advantage Medicare Advantage Beneft Category Gold (HMO) Platinum (HMO) Ambulance Services - You pay $275 co-pay You pay $250 co-pay Ground 2 Ambulance Services - Air 2 20% coinsurance 20% coinsurance Transportation1 $0 co-pay for 6 one-way trips or 3 $0 co-pay for 4 one-way trips or 2 round trips per year round trips per year Medicare Part B Drugs1 You pay 20% of the cost for You pay 20% of the cost for chemotherapy drugs chemotherapy drugs You pay 20% of the cost for other You pay 20% of the cost for other Part B drugs Part B drugs Footcare (Podiatry Services) Medicare-Covered You pay $45 co-pay You pay $35 co-pay Services1 Routine Footcare You pay $20 co-pay per visit, 4 visits You pay $20 co-pay per visit, 8 visits annually annually Durable Medical You pay 20% of the cost You pay 20% of the cost Equipment and Supplies1 Fitness Beneft Fitness center membership Fitness center membership You pay nothing at participating You pay nothing at participating facilities facilities Chiropractor Routine care not covered $0 co-pay for 6 routine care visits $20 co-pay for Medicare-covered annually services $20 co-pay for Medicare-covered services Over-the-Counter (OTC) $50 mail order allowance per quarter $60 mail order allowance per quarter Drug Beneft (does not carry over) (does not carry over) Meal Beneft Meals ordered by Physician or Plan Meals ordered by Physician or Plan Care Coordinator after discharge from Care Coordinator after discharge from inpatient or skilled nursing facility inpatient or skilled nursing facility stay. Member receive up to 28 meals stay. Member receive up to 28 meals (2 per day) for qualifed discharge. (2 per day) for qualifed discharge. 1 You do not need a referral to receive covered services from providers. However, certain procedures, services and drugs marked with a 1 may need approval in advance from your plan. This is called “prior authorization.” Please contact your PCP or refer to the Evidence of Coverage (EOC) for services that require a prior authorization from our plan. The provider/pharmacy network may change at any time. You will receive notice when necessary. 2 Authorization required for non-emergency services 6
Outpatient Prescription Drugs Medicare Advantage Medicare Advantage Beneft Category Gold (HMO) Platinum (HMO) Pharmacy Deductible $250 annual deductible for Tier 3, $100 annual deductible for Tier 3, Tier 4, and Tier 5 Tier 4, and Tier 5 $0 for Tier 1 and Tier 2 $0 for Tier 1 and Tier 2 Initial Coverage (after you pay your deductible) You pay the following until your total yearly drug costs reach $4,020. Total yearly drug costs are the total drug costs paid by both you and our plan. Outpatient Prescription Drugs – Initial Coverage Retail Rx 31-day Retail Rx 90-day Advantage Gold Plan supply supply Mail Order 90-day Tier 1: Preferred Generic You pay $2 You pay $6 You pay $2 Tier 2: Non-Preferred Generic You pay $15 You pay $45 You pay $15 Tier 3: Preferred Brand You pay $47 You pay $141 You pay $117.50 Tier 4: Non-Preferred Drug You pay $100 You pay $300 You pay $250 Tier 5: Specialty Tier You pay 28% Not offered Not offered Retail Rx 31-day Retail Rx 90-day Advantage Platinum Plan supply supply Mail Order 90-day Tier 1: Preferred Generic You pay $2 You pay $6 You pay $2 Tier 2: Non-Preferred Generic You pay $12 You pay $36 You pay $12 Tier 3: Preferred Brand You pay $47 You pay $141 You pay $117.50 Tier 4: Non-Preferred Drug You pay $100 You pay $300 You pay $250 Tier 5: Specialty Tier You pay 31% Not offered Not offered Note: Specialty drugs are limited to a 31-day supply. Cost sharing may change if you qualify for "Extra Help." To fnd out if you qualify, please contact the Social Security Offce at 1-800-772-1213, Monday - Friday 7 am to 7 pm. TTY users should call 1-800-325-0778. For more information on the additional pharmacy-specifc cost sharing and the phases of the beneft, please call us or access our “Evidence of Coverage” online. If you reside in a long-term care facility, you pay the same as a standard retail pharmacy. You may get drugs from an out-of-network pharmacy but may pay more than you pay at an in-network facility. 7
Coverage Gap Most Medicare drug plans have a coverage gap (also called the “donut hole”.) This means that there’s a temporary change in what you will pay for your drugs. The coverage gap begins after the total yearly drug costs (including what our plan has paid and what you have paid) reaches $4,020. After you enter the coverage gap, you pay 25% of the plan’s costs for covered brand name drugs until your costs total $6,350 which is the end of the coverage gap. Not everyone will enter the coverage gap. Coverage Gap Retail Rx 31-day Retail Rx 90-day Advantage Gold Plan supply supply Mail Order 90-day Tier 1: Preferred Generic You pay $2 You pay $6 You pay $2 Tier 2: Non-Preferred Generic You pay $15 You pay $45 You pay $15 Retail Rx 31-day Retail Rx 90-day Advantage Platinum Plan supply supply Mail Order 90-day Tier 1: Preferred Generic You pay $2 You pay $6 You pay $2 Tier 2: Non-Preferred Generic You pay $12 You pay $36 You pay $12 For all other formulary drugs, after you enter the coverage gap, you pay 25% of the plan's cost for covered brand name drugs, until your costs total $6,350, which is the end of the coverage gap. Catastrophic Phase After your yearly out-of-pocket drug costs (including drugs purchased through your retail pharmacy and through mail order) reach $6,350 you pay $3.60 co-pay for those generic or preferred generic with a retail price under $72 and 5% of the cost for those with a retail price greater than $72. For brand-name drugs you pay $8.95 co-pay for those drugs with a retail price under $179 and 5% coinsurance for those with a retail price over $179. Find Your Doctors, Hospitals, Pharmacies and Research Our Drug Formulary Providers/Pharmacies You can easily fnd a list of our providers online. Visit VirginiaPremier.com to fnd the most up-to-date list of our providers, including doctors, hospitals, urgent care centers and pharmacies in our network. You can always call one of our Medicare Member Services Representatives at 1-877-739-1370 (TTY: 711) to ask about providers and facilities in our network. From October 1 to March 31, we are open daily from 8 am to 8 pm, 7 days a week. From April 1 through September 30, we are open Monday through Friday, 8 am to 8 pm. On certain holidays and weekends from April 1 through September 30, your call will be handled by our automated phone system. Formulary You can check our full formulary online at VirginiaPremier.com or call one of our Medicare Member Services Representatives at the number above. Medicare Beneft Advisors who are licensed sales representatives are also available toll free at 1-833-280-1216. 8
Notice of Non-Discrimination Virginia Premier Health Plan, Inc. (Virginia Premier) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Virginia Premier does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. Virginia Premier: Provides free aids and services to people with disabilities to communicate effectively with us, such as: o Qualified sign language interpreters o Written information in other formats (large print, audio, accessible electronic formats, other formats) Provides free language services to people whose primary language is not English, such as: o Qualified interpreters o Information written in other languages If you need these services, contact Member Services at 1-877-739-1370, TTY: 711. If you believe that Virginia Premier has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Virginia Premier Attn: Grievances & Appeals Manager P.O. Box 5244 Richmond, VA 23220 1-877-739-1370, TTY: 711 Fax: 800-289-4970 grievancesandappeals@virginiapremier.com You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Grievances & Appeals Manager is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD) Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html. H9877_0817-NND-600001 AI 08/25/2017 9
Multi-Language Insert Multi-Language Interpreter Services ATTENTION: If you speak English, language assistance services, free of charge, are available to you. Call 1-877-739-1370 (TTY: 711). ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-877-739-1370 (TTY: 711). 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-877-739-1370 (TTY: 711) 번으로 전화해주십시오. CHÚ Ý: Nếu bạn nói Tiếng Việt, chúng tôi có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Xin gọi số 1-877-739-1370 (TTY: 711). 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-877-739-1370 (TTY: 711)。 1-877-739-1370 اتصل برقم. فإن خدمات المساعدة اللغوية تتوافر لك بالمجان، إذا كنت تتحدث العربية:ملحوظة .)711 :TTY( (الهاتف النصي PAUNAWA: Kung nagsasalita ka ng Tagalog, may mga magagamit kang libreng serbisyo ng tulong sa wika. Tumawag sa 1-877-739-1370 (TTY: 711). با شماره. تسھیالت زبانی بصورت رایگان برای شما فراهم می باشد، اگر به زبان فارسی صحبت می کنید:توجه .( تماس بگیریدTTY: 711) 1-877-739-1370 ማስታወሻ: የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡፡ ወደ ሚከተለው ቁጥር ይደውሉ 1-877-739-1370 (መስማት ለተሳናቸው: 711). آپ کے ليے مفت دستياب ہے۔، زبان سے متعلق اعانت کی خدمات، اگر آپ اردو بولتے ہيں تو:توجہ ديں پر کال کريں۔1-877-739-1370 (TTY: 711) ATTENTION: Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-877-739-1370 (ATS: 711). ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-877-739-1370 (линия TTY: 711). ध्यान दें: यदद आप ह द िं ी बोलते ैं तो आपके ललए मुफ्त में भाषा स ायता सेवाएिं उपलब्ध ।ैं 1-877-739-1370 (TTY: 711) पर कॉल करें । ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-877-739-1370 (TTY: 711). H9877_0817-MLI-500009 Accepted 08/20/2017 10
মননোনযোগ দিনঃ আপদন যদি বোাংলোনে কথো বলনে পোনেন, েোহনল দনঃখেচোয় ভোষো সহোয়েো পদেনষবো উপলব্ধ আনে। ফ োন করুন 1-877-739-1370 (TTY: 711) YI LE: I balè u pot tila hop won ngim bod i kobol mahop i la hola wè ni hop won, u saa béé to yom. Sébél 1-877-739-1370 (TTY: 711). GENU NTI: Ọ buru na ina asu asusu Igbo, enyemaka na-ahazi asusu, bu n’efu, diri gi mgbe niile. Kpoo nomba ndi a 1-877-739-1370 (TTY: 711). AKIYESI: Bi o ba nsọ èdè Yorùbá, ọfé ni iranlọwọ lori èdè wa fun yin. Ẹ pe ẹrọ-ibanisọrọ yi 1-877-739-1370 (TTY: 711). 11
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