Summary of Benefts 2020 - Virginia Premier Advantage Gold (HMO) H9877-002 Virginia Premier Advantage Platinum (HMO) H9877-003

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Summary of Benefts 2020
Virginia Premier Advantage Gold (HMO) H9877-002
Virginia Premier Advantage Platinum (HMO) H9877-003

This Summary of Benefts includes service areas in
Central Virginia and Eastern Virginia

                                        H9877_0719-SBGP20-800073_M F&U Date - 08/26/2019
2020 Central Virginia Service Area
Virginia Premier Advantage Gold and Advantage Platinum

       Service Area – 26 cities/counties

Amelia, Brunswick, Caroline, Charles City, Charlotte, Chesterfeld, Colonial Heights City, Cumberland, Dinwiddie,
Goochland, Halifax, Hanover, Henrico, Hopewell City, King and Queen, King William, Louisa, Lunenburg,
Mecklenburg, New Kent, Nottoway, Petersburg City, Powhatan, Prince George, Richmond City, and Sussex

2020 Eastern Virginia Service Area
Virginia Premier Advantage Gold and Advantage Platinum

       Service Area – 21 cities/counties

Chesapeake City, Emporia City, Essex, Franklin City, Gloucester, Greensville, Hampton City, Isle of Wight,
James City, Mathews, Middlesex, Newport News City, Norfolk City, Poquoson City, Portsmouth City,
Southampton, Suffolk City, Surry, Virginia Beach City, Williamsburg City, and York

                                                                                                              1
Let’s talk about Virginia Premier Advantage Gold
(HMO) and Advantage Platinum (HMO) Plans
(H9877-002 and H9877-003)
This summary will let you fnd out more about our Gold and Platinum plans including the medical and drug
services they cover.

Virginia Premier Advantage Gold and Advantage Platinum are Medicare Advantage HMO plans with a Medicare
contract. Enrollment in the plans depends on contract renewal.

The beneft information in this document is a summary of what we cover and what you pay. It does not list
every service we cover or every limitation or exclusion from our plan. To get a complete list of services we
cover, please call our Member Services department to request a copy of the Evidence of Coverage or visit us
online at VirginiaPremier.com.

To be eligible for our HMO plans:                          How to contact us:
To join Virginia Premier Medicare Advantage Gold           If you are not a member of our plan, please contact
(HMO) or Advantage Platinum (HMO), you must                us toll-free at 1-833-280-1216 (TTY: 711) for more
be entitled to Medicare Part A, be enrolled in             information. You will be connected with a licensed
Medicare Part B and live in the service area of our        Medicare Beneft Advisor.
plans. Please see the map of our service area on
the inside cover of this booklet.                          If you are a member of our plan, please call us
                                                           toll-free at 1-877-739-1370 (TTY: 711) to speak
Note: As a member you must select an in-network            to a Medicare Benefts Representative. Our
doctor to act as your Primary Care Provider (PCP).         representatives are available 7 days a week, 8 am
However, you can see one of our Specialist                 to 8 pm October 1 through March 31. From April 1
doctors without a referral from your PCP. We do            through September 30, they are available Monday
encourage all of our members to seek Specialist            through Friday 8 am to 8 pm. On certain holidays
referrals with their PCP.                                  and weekends from April 1 through September 30,
                                                           you call will be handled by our automated phone
                                                           system.

                                                           Visit our web site at VirginiaPremier.com.

What doctors and hospitals you can use:
We have a network of doctors, hospitals, and other providers. If you use providers that are not in our network,
the plan may not pay for these services.

You can see our plan’s provider directory and view our prescription drug formulary on our website at
VirginiaPremier.com.

This document is available in other formats such as large print and audio.

                                                                                                               2
To fnd out more about the coverage and costs of Original Medicare, look in the current “Medicare & You”
handbook. View it online at medicare.gov or get a copy by calling 1-800-MEDICARE (1-800-633-4227), 24 hours
a day, 7 days a week. TTY users should call 1-877-486-2048.

Virginia Premier is an HMO and HMO SNP organization with a Medicare contract. Enrollment in Virginia Premier
depends on contract renewal. This information is not a complete description of benefts. Contact the plan for
more information. Virginia Premier Health Plan, Inc. is a fully-owned subsidiary of VCU Health. Other physicians
and providers are available in our network.

                 Monthly Premium, Deductible and Out-of-Pocket Limits
                                Medicare Advantage                      Medicare Advantage
Premiums and Benefts
                                Gold (HMO)                              Platinum (HMO)

Monthly Premium                 $0                                      $29

Medical Deductible              $0                                      $0

Pharmacy (PART D)               $250 for Tier 3, Tier 4 and Tier 5      $100 for Tier 3, Tier 4 and Tier 5
Prescription Drug               $0 for Tier 1 and Tier 2                $0 for Tier 1 and Tier 2
Deductible

Out-of-pocket Maximum           $5,900 annually. After you reach this   $5,900 annually. After you reach this
(Does not include               amount through co-pays, coinsurance     amount through co-pays, coinsurance
prescription drugs)             and other medical services we will      and other medical services we will
                                pay the full cost of covered services   pay the full cost of covered services
                                for the rest of the year.               for the rest of the year.

How can we charge a $0 or very low premium? Virginia Premier is reimbursed each month from the Centers
for Medicare & Medicaid Services (CMS) for our covered members. We become your insurer of Medicare
benefts in place of CMS and Original Medicare.

                             Covered Medical and Hospital Benefts
 Inpatient Hospital1            $300 co-pay for days 1 through 5        $250 co-pay for days 1 through 5
                                $0 co-pay for days 6 and beyond         $0 co-pay for days 6 and beyond

 Outpatient Hospital1           Outpatient Hospital: $325 co-pay        Outpatient Hospital: $300 co-pay
                                Ambulatory Surgical Center:             Ambulatory Surgical Center:
                                $275 co-pay                             $250 co-pay

 Doctor Visits                  Primary care provider: $0 co-pay        Primary care provider: $0 co-pay
                                Specialists: $45 co-pay                 Specialists: $35 co-pay

 Preventive Care                Our plan covers many preventive         Our plan covers many preventive
 Screenings                     services at $0 co-pay when you get      services at $0 co-pay when you get
                                services with an in-network provider.   services with an in-network provider.

 Annual Physical Exam*          $0 co-pay                               $0 co-pay

* If you receive either an annual wellness exam or annual physical exam you will receive a
  $25 incentive just for getting the exam
                                                                                                                3
Emergency Care
                               Medicare Advantage                       Medicare Advantage
Beneft Category
                               Gold (HMO)                               Platinum (HMO)

Emergency Room                 $90 per visit                            $90 per visit
                               Note: If you are admitted to the         Note: If you are admitted to the
                               hospital within 3 days, you do not       hospital within 3 days, you do not
                               have to pay your share of the cost for   have to pay your share of the cost for
                               the emergency room                       the emergency room

Worldwide Emergency            Up to $50,000 per year                   Up to $50,000 per year
Care

                                   Outpatient Care and Services
Diagnostic Services, Labs      •   Therapeutic radiology services:      •   Therapeutic radiology services:
and Imaging1                       $60                                      $50
Note: Cost sharing will vary   •   X-ray services: $45                  •   X-ray services: $35
depending on the service
and where it is given          •   Diagnostic radiology (CT, MRI,       •   Diagnostic radiology (CT, MRI,
                                   etc.): $275-$325 depending on            etc.): $250-$300 depending on
                                   service location.                        service location
                               •   Labs and testing: $15                •   Labs and testing: $0

                                           Hearing Services
Medicare-Covered Exams         You pay $45 co-pay                       You pay $35 co-pay
to Diagnose and Treat
Hearing and Balance
Issues

Routine Hearing Exam           You pay $0 for one routine hearing       You pay $0 for one routine hearing
                               exam and ftting annually                 exam and ftting annually

Hearing Aid Allowance          Up to $750 every 3 years for a hearing   Up to $1,000 every 3 years for a
                               aid. Major discounts with our hearing    hearing aid. Major discounts with
                               aid supplier. Extended warranty and 1    our hearing aid supplier. Extended
                               year of batteries.                       warranty and 1 year of batteries.

                                                    Dental
Routine Dental Services        You pay $0 for 2 cleanings, 2            You pay $0 for 2 cleanings, 2
                               fuoride treatments, 2 exams, and 1       fuoride treatments, 2 exams, and 1
                               bitewing and 1 panoramic X-ray           bitewing and 1 panoramic X-ray
                               every 3 years                            every 3 years

Comprehensive Dental           50% coinsurance for fllings,             50% coinsurance for fllings,
Services                       extractions, crowns, implants and        extractions, crowns, implants and
                               bridges up to $1,000 per year            bridges up to $1,000 per year

                                                                                                                 4
Vision
                            Medicare Advantage                     Medicare Advantage
Beneft Category
                            Gold (HMO)                             Platinum (HMO)

Medicare-Covered Vision     You pay $45 co-pay                     You pay $35 co-pay
Services

Routine Vision Care         You pay $0 for 1 exam annually         You pay $0 for 1 exam annually

Eyewear                     $150 allowance toward glasses/         $200 allowance toward glasses/
                            contacts annually                      contacts annually

                                   Mental Health Services
Inpatient Stays1            You pay $300 per day for days 1-5      You pay $250 per day for days 1-5
                            You pay $0 days 6-150                  You pay $0 days 6-150

Outpatient Group Therapy/ You pay $40 co-pay                       You pay $30 co-pay
Individual Therapy Visit1

                                    Rehabilitative Services

Cardiac Rehabilitation      Medicare-covered $50 co-pay            Medicare-covered $50 co-pay
Services1

Intensive Cardiac           Medicare-covered $100 co-pay           Medicare-covered $100 co-pay
Rehabilitation Services1

Pulmonary Rehabilitation    Medicare-covered $30 co-pay            Medicare-covered $30 co-pay
Services1

Supervised Exercise         Medicare-covered $30 co-pay            Medicare-covered $30 co-pay
Therapy (SET)
for Symptomatic
Peripheral Artery Disease
(PAD)1

Skilled Nursing Facility    You pay $0 days 1-20                   You pay $0 days 1-20
(SNF)1                      You pay $160 per day for days 21-100   You pay $140 per day for days 21-100

Physical Therapy/           You pay $40 co-pay                     You pay $35 co-pay
Occupational Therapy/
Speech Language
Pathology1

                                                                                                          5
Additional Benefts
                                 Medicare Advantage                       Medicare Advantage
Beneft Category
                                 Gold (HMO)                               Platinum (HMO)

Ambulance Services -             You pay $275 co-pay                      You pay $250 co-pay
Ground 2

Ambulance Services - Air 2       20% coinsurance                          20% coinsurance

Transportation1                  $0 co-pay for 6 one-way trips or 3       $0 co-pay for 4 one-way trips or 2
                                 round trips per year                     round trips per year

Medicare Part B Drugs1           You pay 20% of the cost for              You pay 20% of the cost for
                                 chemotherapy drugs                       chemotherapy drugs
                                 You pay 20% of the cost for other        You pay 20% of the cost for other
                                 Part B drugs                             Part B drugs

Footcare (Podiatry
Services)
Medicare-Covered                 You pay $45 co-pay                       You pay $35 co-pay
Services1

Routine Footcare                 You pay $20 co-pay per visit, 4 visits   You pay $20 co-pay per visit, 8 visits
                                 annually                                 annually

Durable Medical                  You pay 20% of the cost                  You pay 20% of the cost
Equipment and Supplies1

Fitness Beneft                   Fitness center membership                Fitness center membership
                                 You pay nothing at participating         You pay nothing at participating
                                 facilities                               facilities

Chiropractor                     Routine care not covered                 $0 co-pay for 6 routine care visits
                                 $20 co-pay for Medicare-covered          annually
                                 services                                 $20 co-pay for Medicare-covered
                                                                          services

Over-the-Counter (OTC)           $50 mail order allowance per quarter     $60 mail order allowance per quarter
Drug Beneft                      (does not carry over)                    (does not carry over)

Meal Beneft                      Meals ordered by Physician or Plan       Meals ordered by Physician or Plan
                                 Care Coordinator after discharge from    Care Coordinator after discharge from
                                 inpatient or skilled nursing facility    inpatient or skilled nursing facility
                                 stay. Member receive up to 28 meals      stay. Member receive up to 28 meals
                                 (2 per day) for qualifed discharge.      (2 per day) for qualifed discharge.

1 You do not need a referral to receive covered services from providers. However, certain procedures, services and

drugs marked with a 1 may need approval in advance from your plan. This is called “prior authorization.” Please
contact your PCP or refer to the Evidence of Coverage (EOC) for services that require a prior authorization from
our plan. The provider/pharmacy network may change at any time. You will receive notice when necessary.
2 Authorization   required for non-emergency services

                                                                                                                   6
Outpatient Prescription Drugs
                                Medicare Advantage                        Medicare Advantage
Beneft Category
                                Gold (HMO)                                Platinum (HMO)

Pharmacy Deductible             $250 annual deductible for Tier 3,        $100 annual deductible for Tier 3,
                                Tier 4, and Tier 5                        Tier 4, and Tier 5
                                $0 for Tier 1 and Tier 2                  $0 for Tier 1 and Tier 2

Initial Coverage (after you pay your deductible)
You pay the following until your total yearly drug costs reach $4,020. Total yearly drug costs are the total
drug costs paid by both you and our plan.

                       Outpatient Prescription Drugs – Initial Coverage
                                             Retail Rx 31-day       Retail Rx 90-day
Advantage Gold Plan                          supply                 supply
                                                                                              Mail Order 90-day

Tier 1: Preferred Generic                    You pay $2             You pay $6                You pay $2

Tier 2: Non-Preferred Generic                You pay $15            You pay $45               You pay $15

Tier 3: Preferred Brand                      You pay $47            You pay $141              You pay $117.50

Tier 4: Non-Preferred Drug                   You pay $100           You pay $300              You pay $250

Tier 5: Specialty Tier                       You pay 28%            Not offered               Not offered

                                             Retail Rx 31-day       Retail Rx 90-day
 Advantage Platinum Plan                     supply                 supply
                                                                                              Mail Order 90-day

Tier 1: Preferred Generic                    You pay $2             You pay $6                You pay $2

Tier 2: Non-Preferred Generic                You pay $12            You pay $36               You pay $12

Tier 3: Preferred Brand                      You pay $47            You pay $141              You pay $117.50

Tier 4: Non-Preferred Drug                   You pay $100           You pay $300              You pay $250

Tier 5: Specialty Tier                       You pay 31%            Not offered               Not offered

Note: Specialty drugs are limited to a 31-day supply. Cost sharing may change if you qualify for "Extra Help."
To fnd out if you qualify, please contact the Social Security Offce at 1-800-772-1213, Monday - Friday 7 am
to 7 pm. TTY users should call 1-800-325-0778. For more information on the additional pharmacy-specifc cost
sharing and the phases of the beneft, please call us or access our “Evidence of Coverage” online.

If you reside in a long-term care facility, you pay the same as a standard retail pharmacy.

You may get drugs from an out-of-network pharmacy but may pay more than you pay at an in-network facility.

                                                                                                                  7
Coverage Gap
Most Medicare drug plans have a coverage gap (also called the “donut hole”.) This means that there’s a
temporary change in what you will pay for your drugs. The coverage gap begins after the total yearly drug costs
(including what our plan has paid and what you have paid) reaches $4,020.

After you enter the coverage gap, you pay 25% of the plan’s costs for covered brand name drugs until your
costs total $6,350 which is the end of the coverage gap. Not everyone will enter the coverage gap.

                                             Coverage Gap
                                            Retail Rx 31-day      Retail Rx 90-day
 Advantage Gold Plan                        supply                supply
                                                                                         Mail Order 90-day

Tier 1: Preferred Generic                   You pay $2            You pay $6             You pay $2

Tier 2: Non-Preferred Generic               You pay $15           You pay $45            You pay $15

                                            Retail Rx 31-day      Retail Rx 90-day
 Advantage Platinum Plan                    supply                supply
                                                                                         Mail Order 90-day

Tier 1: Preferred Generic                   You pay $2            You pay $6             You pay $2

Tier 2: Non-Preferred Generic               You pay $12           You pay $36            You pay $12

For all other formulary drugs, after you enter the coverage gap, you pay 25% of the plan's cost for covered
brand name drugs, until your costs total $6,350, which is the end of the coverage gap.

Catastrophic Phase
After your yearly out-of-pocket drug costs (including drugs purchased through your retail pharmacy and
through mail order) reach $6,350 you pay $3.60 co-pay for those generic or preferred generic with a retail
price under $72 and 5% of the cost for those with a retail price greater than $72. For brand-name drugs you
pay $8.95 co-pay for those drugs with a retail price under $179 and 5% coinsurance for those with a retail
price over $179.

Find Your Doctors, Hospitals, Pharmacies and Research Our
Drug Formulary
Providers/Pharmacies
You can easily fnd a list of our providers online. Visit VirginiaPremier.com to fnd the most up-to-date list
of our providers, including doctors, hospitals, urgent care centers and pharmacies in our network. You can
always call one of our Medicare Member Services Representatives at 1-877-739-1370 (TTY: 711) to ask about
providers and facilities in our network. From October 1 to March 31, we are open daily from 8 am to 8 pm,
7 days a week. From April 1 through September 30, we are open Monday through Friday, 8 am to 8 pm. On
certain holidays and weekends from April 1 through September 30, your call will be handled by our automated
phone system.

Formulary
You can check our full formulary online at VirginiaPremier.com or call one of our Medicare Member Services
Representatives at the number above. Medicare Beneft Advisors who are licensed sales representatives are
also available toll free at 1-833-280-1216.
                                                                                                              8
Notice of Non-Discrimination
Virginia Premier Health Plan, Inc. (Virginia Premier) complies with applicable Federal civil rights
laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
Virginia Premier does not exclude people or treat them differently because of race, color,
national origin, age, disability, or sex.
Virginia Premier:

      Provides free aids and services to people with disabilities to communicate
       effectively with us, such as:
           o   Qualified sign language interpreters
           o   Written information in other formats (large print, audio, accessible
               electronic formats, other formats)

      Provides free language services to people whose primary language is not
       English, such as:
           o   Qualified interpreters
           o   Information written in other languages
If you need these services, contact Member Services at 1-877-739-1370, TTY: 711.
If you believe that Virginia Premier has failed to provide these services or discriminated in
another way on the basis of race, color, national origin, age, disability, or sex, you can file a
grievance with:
                       Virginia Premier
                       Attn: Grievances & Appeals Manager
                       P.O. Box 5244
                       Richmond, VA 23220
                       1-877-739-1370, TTY: 711
                       Fax: 800-289-4970
                       grievancesandappeals@virginiapremier.com
You can file a grievance in person or by mail, fax, or email. If you need help filing a
grievance, the Grievances & Appeals Manager is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human
Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint
Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
               U.S. Department of Health and Human Services
               200 Independence Avenue, SW
               Room 509F, HHH Building
               Washington, D.C. 20201
               1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

                                                          H9877_0817-NND-600001 AI 08/25/2017
                                                                                                        9
Multi-Language Insert
Multi-Language Interpreter Services

ATTENTION: If you speak English, language assistance services, free of charge, are available
to you. Call 1-877-739-1370 (TTY: 711).

ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia
lingüística. Llame al 1-877-739-1370 (TTY: 711).

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.
1-877-739-1370 (TTY: 711) 번으로 전화해주십시오.

CHÚ Ý: Nếu bạn nói Tiếng Việt, chúng tôi có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho
bạn. Xin gọi số 1-877-739-1370 (TTY: 711).

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-877-739-1370
(TTY: 711)。

        1-877-739-1370 ‫ اتصل برقم‬.‫ فإن خدمات المساعدة اللغوية تتوافر لك بالمجان‬،‫ إذا كنت تتحدث العربية‬:‫ملحوظة‬
                                                                                 .)711 :TTY( ‫(الهاتف النصي‬

PAUNAWA: Kung nagsasalita ka ng Tagalog, may mga magagamit kang libreng serbisyo ng
tulong sa wika. Tumawag sa 1-877-739-1370 (TTY: 711).

       ‫ با شماره‬.‫ تسھیالت زبانی بصورت رایگان برای شما فراهم می باشد‬،‫ اگر به زبان فارسی صحبت می کنید‬:‫توجه‬
                                                             .‫( تماس بگیرید‬TTY: 711) 1-877-739-1370

ማስታወሻ: የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡፡ ወደ ሚከተለው
ቁጥር ይደውሉ 1-877-739-1370 (መስማት ለተሳናቸው: 711).

              ‫ آپ کے ليے مفت دستياب ہے۔‬،‫ زبان سے متعلق اعانت کی خدمات‬،‫ اگر آپ اردو بولتے ہيں تو‬:‫توجہ ديں‬
                                                            ‫ پر کال کريں۔‬1-877-739-1370 (TTY: 711)

ATTENTION: Si vous parlez français, des services d'aide linguistique vous sont proposés
gratuitement. Appelez le 1-877-739-1370 (ATS: 711).

ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги
перевода. Звоните 1-877-739-1370 (линия TTY: 711).

ध्यान दें: यदद आप ह द
                    िं ी बोलते ैं तो आपके ललए मुफ्त में भाषा स ायता सेवाएिं उपलब्ध ।ैं
1-877-739-1370 (TTY: 711) पर कॉल करें ।

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche
Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-877-739-1370 (TTY: 711).

                                                      H9877_0817-MLI-500009 Accepted 08/20/2017

                                                                                                                10
মননোনযোগ দিনঃ আপদন যদি বোাংলোনে কথো বলনে পোনেন, েোহনল দনঃখেচোয় ভোষো সহোয়েো
পদেনষবো উপলব্ধ আনে। ফ োন করুন 1-877-739-1370 (TTY: 711)

YI LE: I balè u pot tila hop won ngim bod i kobol mahop i la hola wè ni hop won, u saa béé to
yom. Sébél 1-877-739-1370 (TTY: 711).

GENU NTI: Ọ buru na ina asu asusu Igbo, enyemaka na-ahazi asusu, bu n’efu, diri gi mgbe
niile. Kpoo nomba ndi a 1-877-739-1370 (TTY: 711).

AKIYESI: Bi o ba nsọ èdè Yorùbá, ọfé ni iranlọwọ lori èdè wa fun yin. Ẹ pe ẹrọ-ibanisọrọ yi
1-877-739-1370 (TTY: 711).

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