Student Handbook 2021-22 - capel.ac.uk
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This handbook gives you lots of information that will be useful during your time at Capel Manor College and sets out the most important rights and responsibilities for all our students at every College campus. We ask you to follow it so that you can help us make the College a great place to study, where all students feel safe and realise their potential. Student ID number: Student email: Moodle username: Course: Campus: Course Manager: Course Tutor(s): Head of School: You should check your College emails and Moodle account regularly for updates and important information. Please notify your Course Manager and the Admissions team if any of your contact or employment information changes. EDUCATOR 2
Welcome 4 First aiders 15 Contents Key dates 5 Offensive weapons 15 Term dates for 2021-22 5 CCTV cameras 15 Staff professional development days 5 Personal property and equipment 15 College advice evenings and open days 5 Your contribution and benefits 16 The Student Charter: our commitment to you 6 Information and communication technology (ICT) 16 Equal opportunities 6 Logging on 16 Quiet rooms 6 Email 16 Safeguarding 6 Saving data 17 Teaching, learning and assessment 7 Software 17 Course management 7 Wi-Fi 17 Tutorials 7 Moodle 17 Course representation and “the student voice” 8 Library and Learning Resource Centres 17 Learning support 8 Team Capel 18 Counselling 8 Volunteering for Team Capel 18 Guidance and careers information 8 Mentoring for Team Capel 18 Applications 9 Work experience 19 Financial charges and help 9 Industry placements 19 Helping us get it right 9 The Students’ Union 20 Your data 9 Money and finance 20 Examinations and assessments 20 Your commitment to the College 10 English and maths 21 Code of conduct 10 Special leave 11 Campus information 22 General behaviour 11 Brooks Farm 22 Drugs and alcohol 11 Crystal Palace Park 22 Bullying and harassment 11 Enfield 23 Vandalism 12 Gunnersbury Park 24 Swearing and foul language 12 Mottingham 25 Mobile phones and electronic devices 12 Regent’s Park 25 Care for our environment 12 Contacts, websites and helplines 26 Permission to photograph 13 Senior Leadership Team 26 IT acceptable use policy 13 Governing Body 26 Your attendance 13 Directors of Studies/Heads of Schools 26 Yours and others’ safety 14 Campus/Facility Managers 26 Health and safety 14 Careers information 27 Student identification (ID) cards 14 Self-help information 27 Accidents 15 3
Welcome Message from the Principal Welcome to Capel Manor College. I am delighted you Because we specialise we have the best resources, have joined us as you are absolutely central to who really strong links to employers and the best teachers we are and what we do. and staff who are not only highly experienced but also passionate about helping you succeed and grow. You You will experience and see that we are a genuinely should aim to make the maximum use of them all. open and supportive College and we pride ourselves on being safe, inclusive, caring and fair to everyone Capel Manor College is a registered charity as well studying or working here. This means you will be as a College. This means there is lots going on above valued whatever your race, sex, sexual orientation, and beyond teaching and learning and this is an religion, age or level of ability. opportunity for you to get involved, help out and enjoy a much greater range of experiences beyond your We are the leading land-based College in London with studies. We are more than just a College and you will over 3,000 students. We have six campuses across benefit from being more than just a student. London yet the College feels friendly and accessible as well as professional and purposeful. College can be a life-changing experience for many Malcolm Goodwin FCI Hort, FLS so immerse yourself in your studies, make the most Our mission is to provide outstanding and inspirational of every opportunity that comes your way and enjoy Principal land-based learning opportunities across Greater your time at Capel Manor College. London. We aspire to excellence in everything we do and we want you to aspire to that for yourself. That way, you make the very best of your own talents and Malcolm Goodwin ambitions. Message from the Vice Principal A warm welcome to Capel Manor College. I hope higher levels of vocational and/or academic study you find your studies rewarding, challenging and and a great career. enjoyable and that your time with us will open up new and exciting possibilities for your future and career. Capel Manor College students often continue to remain part of our community for many years and We are proud of our teachers, who are skilled and we hope you will do so too through our alumni knowledgeable. They are passionate about both their network, additional industry qualifications and subjects and in ensuring you reach your potential. through the variety of events and activities. You will find all staff are committed to your success and provide dedicated support teams to guide you Most importantly, I wish you the very best in your through your study and beyond. studies and I hope your time with us is successful, enjoyable and memorable. The land-based sector and courses offered at Capel Manor College cover a wide-range of subjects and Christine Bianchin MSc, PGCE Christine Bianchin provide opportunities to study and progress to Vice Principal 4
Term dates for 2021-22 Key dates TERM START HALF TERM END Full-time: 6 September Full and part-time: Full and part-time: Part-time: 13 September 25 to 29 October 17 December Autumn Term 2021 Higher education: Higher education: Higher education: 20 September Not applicable 10 December Full and part-time: Full and part-time: Full and part-time: Spring Term 4 January 14 to 18 February 1 April 2022 Higher education: Higher education: Higher education: 4 January Not applicable 25 March Full and part-time: Full and part-time: Full and part-time: 19 April 30 May to 3 June 1 July Summer Term 2022 Higher education: Higher education: Higher education: 25 April Not applicable 20 May Please check your Course Handbook for exact dates and times that apply to you. We are holding our Careers Fair on 4 May 2022, further information is available on Moodle. Staff professional development days College advice evenings and open days The College has identified three days during term time which will These events give prospective students, family and friends the be designated Staff Professional Development Days. There will be opportunity to tour our College facilities. Current students provide no formal lessons on these days and your Course Manager or Tutor demonstrations and displays. There is also an opportunity to will confirm arrangements nearer the time. discuss courses with teaching staff and find out which course is 19 October 2021 right for you. 27 January 2022 For dates, timings and updates, visit capel.ac.uk. 12 May 2022 5
The Student It is our aim, our policy and our practice to set and maintain and recognises that discrimination on any grounds or definition, or in any form, denies individuals the opportunity to develop Charter: our high-quality standards across all the services we offer to ensure your educational, professional and to their full potential and is therefore not tolerated under any circumstances. commitment personal goals are met proficiently and with care. Quiet rooms We have quiet rooms available at all campuses to aid physical, spiritual and to you Our Charter outlines the services to which you are entitled and the standards you can religious well-being. Safeguarding expect, and refers to policies published by the College on Moodle (the College’s virtual The health, safety and welfare of our learning environment) or available by students is one of our highest priorities request from your Course Manager. and the College has a statutory and moral We ask all students to read and understand duty to commit to practices that protect these policies as they give more detail children, young people and adults at risk about what support the College offers. from abuse, neglect or significant harm. Further help and guidance about our Our Executive Director of HR, James Bryan, policies is available from your Course is the Designated Safeguarding Lead - Manager or the Student Support team. Strategic Lead. Equal opportunities Our Director of Student Experience and We want all of our students to be able to Support, Ellen Luke-McDonald is the Deputy learn, develop their skills, achieve their goals Safeguarding Lead - Operational Lead. and have their aspirations encouraged There is also a team of Designated in a welcoming, friendly and supportive Safeguarding Officers across all campuses environment. who are specifically trained to help and We are committed to providing equality support students with any worries or of opportunity regardless of gender, race, concerns. colour, nationality, ethnic origin, religion, If you have any concerns for yourself or disability, sexual orientation, age, marital for another student then our Safeguarding status and responsibility for dependants. team can be contacted by calling Our Equality and Diversity Policy describes 01992 707027 or by emailing how the College aims to provide and safeguarding@capel.ac.uk. There is also promote an environment which is open a safeguarding link on the front page and equal, where students and staff are of Moodle where you can report abuse. treated solely on their merits and abilities Remember, it is much better to say something than keep quiet. 6
The College is committed to working with • Assessments and coursework are well • Monitoring and reporting your progress The Student Charter: our commitment to you existing local Safeguarding Boards, Adult written and planned at pre-defined times • Helping you achieve your course aims Safeguarding Boards, the Government’s • Relevant and nationally recognised Prevent Strategy and other health and • Arranging off-site visits, guest speakers qualifications social care partnerships to ensure the and study tours (as appropriate) safeguarding of its learners to try to ensure: • A logical and seasonally relevant course • Discussing and advising on study and of study whenever possible • A safe environment for children, young assessments people and vulnerable adults in which to • Positive and informative feedback about learn • Helping you find and achieve your work and assessments that helps work experience and volunteering you improve • Children, young people and vulnerable opportunities adults who are suffering, or are likely to • Clear and available records of your suffer significant harm are identified • Guiding you towards your next steps achievement and progress including work and higher education • The College takes appropriate action to • Transparent and accurate quality see that such children, young people and • Assisting you with travel, finances and assurance of assessment vulnerable adults are kept safe at the personal wellbeing College Course management • Asking about your learning experiences How the College responds to safeguarding Each full-time, part-time or work-based through surveys and focus groups is set out in the Safeguarding Policy. course has a Course Manager who is • Arranging enrichment and other activities primarily responsible for all students on that to complement your course and study course and all aspects of the day-to-day } It is the policy of this College to promote an environment which is open, fair and free from coordination of your programme. You will meet your Course Manager on your first day and they will be your key contact for You should feel comfortable raising matters of importance to you with your Course Manager in the first instance but you can ~ discrimination. most questions or support in relation to your also talk to the relevant Head of School (see studies, achievement and progress. page 26 in this handbook) or the Student Teaching, learning and assessment Support team. Your Course Manager will be You have the right to expect high quality responsible for: Tutorials teaching, learning and assessment • Checking your enrolment on your Your Course Manager will also arrange including: course(s) and making further for you to have regular individual one-to- • Teaching staff that set a good example applications one tutorials which give you a chance to discuss any matters that may be affecting • Planned lessons that are suitably • Helping you settle into college through your work, progress and wellbeing at supportive and challenging the induction programme College. What you can expect from tutorials • Study is vocationally relevant and current • Helping you write and update your is set out in the Tutorial Policy. It is your Individual Learning Plan responsibility to read, understand and • Students can study and practice in a fair follow this policy and all other College and safe environment • Timetabling your lessons and practicals regulations that apply to you. 7
Course representation and “the student Counselling voice” Sometimes it is essential to have someone If you have any questions or concerns to talk to about a problem or issue. The about your study or your course then you College employs professional counsellors or should talk to your Course Manager or Head we can refer you to external counsellors for of School. specialist help and support. For other suggestions or issues about Our counsellors can help explore any the College or the campus, we have the problems you might be having and “Course Reps” programme. Every course aim to help you find your own solutions. or classroom group elects a Course Appointments can be made by emailing Representative (the Course Rep) who will the Safeguarding team on be responsible for attending meetings and safeguarding@capel.ac.uk or calling expressing students’ opinions at Course 0303 003 1234 and asking for extension 1274 Representatives Meetings. These are held to arrange support. at least once every term and chaired by the Guidance and careers information Vice Principal or the Campus Manager. The College aims to make available the most current and personalised help } Capel Manor College supports the development of students helping them take personal responsibility. with your next steps. You should expect informed, impartial, supportive and timely ~ guidance or careers advice about: • Your existing knowledge, skills and Learning support experience and how you might develop Whichever programme you are studying • What the College offers and how to make you may need additional support with the most of what is on offer your studies to help you achieve your full potential. Additional learning support • Additional courses and qualifications that The Student (either in small groups or one to one) can help with study skills, exam preparation, note-taking and revision techniques or would complement your current course • Further study including higher education and how to apply Charter: our time/stress management. Our teams can also support you with specific learning difficulties or disabilities. • How to find and apply for jobs and careers in your chosen industry commitment We want you to feel supported throughout your time at College and our Student • How to develop your personal and employability skills to you Support team can help you if you wish Your Tutor or Course Manager will be a to discuss any additional help or welfare source of support throughout the course issues in a confidential environment. 8
as they know your chosen industry well. Helping us get it right The Student Charter: our commitment to you The College also has a dedicated Careers We aim to ensure that your experience team that will help you with job hunting whilst studying at Capel Manor College is and progression to university and the Work as good as it can be and that you receive Experience Officer can support you when the best possible education, training and looking for work or a work placement. support. If for any reason you are not Details on how to access this service are satisfied with the service you receive then on Moodle or available via your Course we have a Student Complaints Policy that Manager. has been designed to help you resolve Applications your concern as quickly and as effectively as possible. It is your responsibility to read, We aim to handle your application fairly understand and follow this policy and all and efficiently in accordance with our other College regulations that apply to you. admissions arrangements and targets for processing applications. We provide Your data opportunities for you to look around our The College abides by its legal obligations College, its facilities, meet the staff and in respect of data as defined in our General discuss your requirements before Data Protection Regulation (GDPR) Policy you decide on a course of study. and Communications and Freedom of Financial charges and help Information Strategy. The College keeps data to allow it to monitor performance, Whilst the College receives some achievements and health and safety, Government funding to support some of amongst other things. You can expect that our courses which covers part of the cost every effort is made to ensure that only of the teaching and resources it does not necessary data is retained and that it is as cover everything. The College operates accurate and up-to-date as possible. as a charity and makes up the rest of the cost of education from other sources including events and commercial activities. Therefore, the College does levy charges for some education and materials in certain circumstances but it does so transparently and only to cover reasonable costs. } The College operates as a charity and makes up the cost of education from other sources including events ~ and commercial activities. 9
Your commitment The College maintains a Code of Conduct that outlines acceptable It is expected that all students maintain high standards of conduct and behave politely, respectfully and professionally to to the College behaviour in college, your responsibilities as a student and our expectations of you. other students, visitors, clients, our staff and employers. These are the standards expected by industry so maintaining these By enrolling as a student at Capel Manor standards is beneficial to everyone and College, you are agreeing to follow by for you when seeking employment or our standards and expectations as set progressing to higher education. out in the Student Code of Conduct and Disciplinary Policy and it is your responsibility to read, understand and follow this policy and all other college } We aim to provide a high quality, inspiring and attractive setting in which to study, work or visit and we regulations that apply to you. expect everyone at college to help us ~ maintain this environment. Code of conduct This Code of Conduct is particularly important because our College grounds are Our College community and settings either open to the public or are adjoining are based on a ‘Professional Learning parks and public spaces. Without the Environment’, we encourage mature, goodwill of the public and income we friendly and shared standards of behaviour receive from other sources, the cost of from everyone and require: education would be higher or we would not • Respect for each other, our personal be able to run some courses. rights, freedoms and opinions The Principal and Vice Principal maintain • The safety of others the right to interpret standards and regulations for the College in order to • The welfare of animals preserve the integrity of students, staff, the • Compliance with the Law public and the general reputation of the College. In cases of gross misconduct or • Compliance with College rules and illegal activity (on or off College campuses), regulations any member of the management team may suspend a student from the College in • Everyone to wear appropriate clothing line with the student disciplinary procedures and safety gear whilst the matter is investigated. The Further, we also expect all of our students to: College may involve the police if appropriate. • Attend their courses punctually and regularly 10
• Let us know when they are going to be consider others and clear up after yourself Possessing or supplying drugs and/or Your commitment to the College absent when leaving a classroom, workshop or alcohol to minors is a criminal offence, refreshment area. because of this, we treat any issues relating • Do work which is set and hand it in on to drugs or alcohol very seriously and we time Where an illegal activity has taken place the will involve the police as needed and apply College may involve the police and support • Attend examinations and assessments our disciplinary procedures which will them in any subsequent action. punctually result in your suspension or expulsion from Drugs and alcohol college. Students should be aware that failure to meet these standards will result in Studying at Capel Manor College requires Bullying and harassment disciplinary action being taken against your full concentration and you need to We believe that all students and staff have them as set out in the Student Code of be especially alert during your practical the right to study, work and spend their free Conduct and Disciplinary Policy. This activities. time at college in an atmosphere free from includes instances when behaviour outside Drinking alcohol or taking drugs (including verbal, physical, psychological bullying College premises may, in the opinion of the psychoactive highs, solvents and gases or other harassment including online or Vice Principal, be hurtful to others or reflect for example) before or during your time at cyberbullying. The College is committed to badly upon the reputation of the College. college is totally unacceptable. providing fair and meaningful education Special leave for everyone within a mature and caring We have a zero tolerance approach to environment which includes providing a We expect students to attend all timetabled drugs and illegal substances of any kind safe, secure and friendly atmosphere and activities. Leave may be granted only in and will act decisively if students are found does not tolerate abusive, rude, threatening exceptional circumstances which does not using or supplying them. Please help us or any inappropriate behaviour from include holidays. Should you wish to be to make Capel Manor College drugs and students, staff, volunteers or visitors to the absent from any timetabled activity, written alcohol free by not bringing them into site. applications must be made at least two College and reporting any abuses. weeks in advance of the absence to your By enrolling as a student at Capel Manor Head of School. College, you are agreeing to follow our General behaviour } Where an illegal activity has taken place the College may involve the standards and expectations as set out in the Student Bullying and Harassment ~ police. Policy and it is your responsibility to read, Disruptive, dangerous or anti-social behaviour is unacceptable and expected understand and follow this policy and all standards are described in the Student other College regulations that apply to you. We use drugs and alcohol testing kits if Code of Conduct and Disciplinary Policy. If you feel you are being bullied or any there is a suspicion that you are under the This includes any physical violence, other student is being treated unfairly you influence. We invite trained sniffer dogs threatening behaviour or personal abuse, must inform someone. Please contact your onto our premises at different times of the causing a nuisance, theft of College Course Manager, the Student Support team year to check on illegal substance use and property, theft from other students, staff or or any other member of staff you feel able possession. You may be asked to undergo visitors or driving too fast or dangerously to talk with and ask for their help. a search and be asked to give up any drugs on the College roads (speed limit 10 or alcohol found. mph for everyone). We also ask you to 11
Vandalism Care for our environment Any incidents of vandalism or damage to We aim to provide a high quality, inspiring college property or venues used for visits and attractive setting in which to study, and outside activities are unacceptable work or visit and we expect everyone and will lead to disciplinary action under the at college to help us maintain this Student Code of Conduct and Disciplinary environment. This includes the grounds as Policy. This includes buildings, furniture, well as the buildings and public spaces at fittings or equipment, vehicles parked on all campuses. the College premises or personal property, We ask everyone to use the bins provided including the act of defacing college or to pick up litter if necessary and to take property with graffiti. part willingly in litter picking activities when Swearing and foul language organised. Deliberate or wilful dropping of litter is not acceptable and will be dealt with Students are expected to use polite through the disciplinary procedures. language at all times whilst at College or when associated with the College. This We are a land-based college and working includes all campus grounds, on visits or outside does mean that mud is an issue. outside activities, study tours and work To maintain a clean environment in experience. This is particularly important buildings and classrooms for all, you are at Capel Manor College as we often share asked to take particular care to ensure our environment with the public, employers, that you have clean footwear whilst using guests and VIPs. indoor areas, and muddy shoes or boots in carpeted areas are not allowed. Food Swearing, blasphemous, sexist, racist, and drink should only be consumed in homophobic or any other abusive the refreshment areas, not in laboratories, language is not acceptable and will lead to IT areas, libraries, workshop areas or disciplinary action under the Student Code classrooms. of Conduct and Disciplinary Policy. Permission to photograph Mobile phones and electronic devices College photographers and others All personal devices that might be a authorised by the College may take distraction to your or others’ learning must pictures or videos at various college be switched off during lesson times and occasions and events. These may be used whilst in the libraries unless otherwise to promote the College, its courses and agreed with or directed by your Tutor. events via digital and traditional media. Your commitment At any other time please use your mobile phones/electronic devices considerately Please sign the induction form on ProPortal to give us permission to use your image. to the College and use headphones at a reasonable If you would prefer us not to use your volume when listening to music. 12
Why is good attendance is so important? image, please inform your Course Manager Your commitment to the College or Tutor, opt out on ProPortal and tell the photographer that you do not wish to be photographed. IT acceptable use policy When using the College’s computing facilities you must adhere to the IT Acceptable Use Policy. This policy can be 100% + found on Moodle and any misuse of these facilities could lead to disciplinary action. Excellent Your attendance Your attendance has a big impact on your 95-99% success at college. • Absence means you fall behind and Good can affect your enjoyment of learning, progression and career prospects. • Even short breaks from college can reduce your chances of achieving at 90-94% college by as much as a quarter. • Students with good attendance often Beginning to cause concern improve their academic success. This opens up more work opportunities and higher earnings potential. 85-89% Worrying and less chance of success 80% Persistence absence Serious attendance concerns 13
Yours and others’ safety Health and safety Health and safety is everyone’s responsibility and you must look out for yourself and others whilst at college or involved in college activities. Students are expected to comply with all college health and safety procedures and regulations and must familiarise themselves with the Health and Safety Policy. You must never interfere with anything provided for your or others’ health and safety such as firefighting equipment, safety signs or emergency exits and if you do it will lead to disciplinary action under the Student Code of Conduct and Disciplinary Policy. Appropriate safety clothing (known as personal protective equipment or PPE) such as work boots, gloves, overalls, safety glasses and hard hats must be worn at all times during practical instruction or duty periods as directed by your Tutor or Supervisor. Loosely hanging jewellery, including pendant earrings, must be removed or covered appropriately before all practical sessions. False nails are not permitted; nails in general are to be kept to an appropriate length. Please report anyone you see not wearing a lanyard or visitor sticker to a member of staff. This is to ensure that we can fulfil our safeguarding obligations and ensure everyone on site is safe. Student identification (ID) cards You will be issued with your own personal student ID card when you enrol on your course; you must make sure that it is visibly worn at all times in college. This is to ensure that we can fulfil our safeguarding obligations and take best care of you and everyone else in college. 14
The ID card has your student ID number At the end of your course, the security Students are reminded tools of the trade Yours and others’ safety which is a unique number that identifies system will automatically remove your (that may include knives and sharp you, gives you security access and allows permissions to access the College and implements) must be handled with care you to use our systems. facilities. If for any reason you need this to and never as toys or weapons. Students be extended you must contact your Course needing to carry tools on public transport The student ID cards are (or will be) also Manager at least two weeks before the end should ask their Course Manager for a letter used for: of your course. If you enrol onto another confirming their need for training purposes. • Accessing College buildings, classrooms, course then your permissions will be CCTV cameras libraries, learning resource centres, car automatically extended. parks and computers The College does use CCTV cameras Accidents around the College to protect people and • Borrowing books and learning materials If you have an accident you must report property and recordings may be used to from the libraries it to your Tutor or Course Manager or, monitor behaviour and videos used as • Obtaining occasional discounts in depending on the nature of the accident, evidence in the case of an internal or police campus shops contact your nearest First Aider and ensure investigation. all injuries are recorded in the accident • Using photocopiers and printing facilities Personal property and equipment book. In more serious cases and some • Gaining entry (for the card-holder and specific accidents, diseases and dangerous The College does not accept any one guest) to the Gardens at Enfield occurrences, including physical violence, responsibility whatsoever for the safe the College has a legal obligation to report keeping of personal property including cars, • Paying for food in the restaurants them to the Health and Safety Executive bicycles and motorcycles. Only bring to (although this is currently not available at (HSE). college what is required for that day and all campuses) make sure you protect your own property at First aiders If you attend college without your ID then all times. If you see property that has been you must report to reception to sign in The names of First Aiders are displayed on lost then please report it to reception. and get a temporary ID. You cannot bring signs throughout the campuses and they other people (who are not enrolled at the will have access to a first aid box normally College) in to college including children. located at the campus reception. Other people, be that family members or Offensive weapons friends, may not attend classes or enter college grounds without a specific written Firearms, ammunition and knives are not invitation and getting checked at the permitted at any College campus or on any campus reception. college activity at any time. If such items are found, the College will notify the police If you lose your ID card you must inform as a matter of course. The College reserves reception straightaway. Replacement of lost the right to search individuals or groups if cards will be issued to students at a charge they have cause to believe that offensive of £5.00. weapons or illegal substances are being brought onto college grounds. 15
Being a student at Capel Manor considered to be offensive, of a sexual College is different to any other content or containing profane or vulgar language, racial or ethnic slurs or similarly school or college. Whilst you are insulting materials. No hardware or software enrolled at the College you have (including computer games) should be unique privileges and opportunities. installed onto the College network or Your time at college can be about much computers unless specifically authorised by more than just study and there are many the Vice Principal. other activities to get involved with for Logging on fun or for your personal development including opportunities for volunteering and When you enrol as a student, you will have mentoring. You may find that the more you access to the College computer systems put into your time at Capel Manor College, and networks. the more you benefit in the long term and To log on to our systems from external your contribution to the College is important devices you will use your username which to us. will also be your email address. Information and communication You will be given an initial password by your technology (ICT) Course Manager but you will be prompted The College provides access to the to change it to your own password when computers, our own networks including you first log on. Wi-Fi and internet access to support your Email studies and actively encourages you to make good use of these facilities. When you enrol as a student, you will have your own student email address. By enrolling as a student at Capel Manor College you are agreeing to follow by our This is in the format: standards and expectations for the use student-id-number@student.capel.ac.uk of computer systems (including network and hardware) as set out in the College So, if your student ID number is 12345678 Acceptable Network Use Policy and it is your email address will be: your responsibility to read, understand 12345678@student.capel.ac.uk and follow this policy and all other college regulations that apply to you. You will need to monitor your student email regularly and you have the option to create You must conduct yourself professionally Your contribution an automatic forwarding to your personal and with due regard to others when using email (see guide on Moodle: Student info college systems including Moodle, email > Moodle & IT help > MS Office & Office 365 and the internet and you must not access, and benefits use or distribute materials that might be help > Forwarding emails). 16
Saving data Wi-Fi We have a comprehensive collection of Your contribution and benefits books, magazines and reference materials When you log on to our systems you will be The Wi-Fi network connection at all college to support our courses. We offer study given access to a storage area to save your campuses is CM-Guest and the password space with access to computers, Wi-Fi and college work and assignments. is capelguest. careers information. This includes up to 1 Terabyte (1TB) on the Moodle The Library Catalogue is available in College Cloud (OneDrive), a separate storage area Moodle is the College’s virtual learning and 24/7 via Moodle. You can borrow and called your ‘H: drive’ on our network and up environment. You can access Moodle on return books at any of the campus libraries. to 50 Gigabytes (50GB) storage for your any device with access to the internet, by You can borrow up to six books at a time, for email mailbox. going to moodle.capel.ac.uk in a browser two weeks. Your mailbox and storage facility will be or by searching “Moodle at Capel”. Moodle Books can be renewed by phone, in person, disabled and data in the mailbox will be provides access to your course materials, online via the Library Catalogue on Moodle automatically deleted when your course/s portfolio, assignments and other resources or by email: enfield.library@capel.ac.uk. finish. to support you in your learning. You can also find key information and the latest Photocopying, printing and scanning It is essential that you regularly save a college news on Moodle, which is why you facilities are available in all campus backup of your own work, especially before should regularly log on. If you have any libraries. All printing and copying is the end of your course, should you wish to queries about Moodle, please contact your chargeable, but you receive £5.00 printing save a copy. Course Manager, our Digital Skills Specialist credit at the start of your course. Printing Software or library staff. accounts can be topped up with cash at the library desk. When you enrol as a student, you will be Library and Learning Resource Centres able to download up to five copies of Term time opening hours are shown below. There is a library at each campus and the Microsoft Office to your own devices. This Only the Enfield Campus library is open central library is at Enfield. All students are is to help you with your studies whilst you during holiday periods. Any changes to registered with the library as part of the are a student but this benefit will cease one library opening times are shown on Moodle. enrolment process and your student ID card week after your course finishes. is also your library card. Library opening times Brooks Farm Crystal Palace Park Enfield Gunnersbury Park Mottingham Regent’s Park • 8.30am to 5.30pm • 8.45am to 4.30pm • 8.30am to 5pm • 8.30am to 5.30pm Students at Brooks Monday and Monday to Monday to Monday to Farm can use any • 10am to 2pm Friday Thursday Thursday Thursday of our other libraries Monday to Friday • 8.30am to 6.00pm • 8.45am to 4.15pm • 8.30am to 4.30pm • 8.30am to 5pm or ask their Tutor • Closed during Tuesday to Friday Friday Friday for access to library holidays Thursday books • Closed during • Open as usual • Closed during • 10am to 4pm holidays during holidays holidays during holidays 17
Team Capel curriculum vitae or portfolio when looking for employment and may be evidence for Team Capel is a volunteering opportunity a volunteering or mentoring qualification to for you to get involved with the College enhance your profile. beyond your studies, to extend your interests, confidence and personal skills. We Volunteering for Team Capel know that students that volunteer for Team The work experience that you undertake as Capel have a lot of fun and get experience part of your practical duties makes a big from helping the College in a variety of contribution to the running of the gardens, ways, gain confidence and develop new farms and estates. friendships. Some students may also be able to work towards an additional Helping out at events, opening our gardens, volunteering or mentoring qualification that zoos and farms to the public, meeting will assist when job-seeking. and greeting potential students and their families at our open days and advice As the College is only partly funded by evenings is a big support and can give you the Government, we operate as a charity a lot of experience and fun working with the and we need to raise in excess of £3 public, potential students or the animals. million every year to maintain the facilities including the range of animals, the quality There are opportunities to volunteer at of gardens, farms and estates to the all of our campuses including Forty Hall enhanced level that we think you need to Farm (see the campus section for more get the most out of your course. Helping information). with Team Capel will benefit not only you, but also current and future students at If you are interested in volunteering as part Capel Manor College (just as past Team of Team Capel then there is a Team Capel Capel students have helped you). Handbook available on Moodle or from the Student Support team which includes Team Capel volunteers help to maintain an application form to become part of the the facilities. If you join you will develop your team. personal, learning and thinking skills by assisting college staff, interacting with the Mentoring for Team Capel public and supervising or mentoring other Joining a new college and studying at students. There will be opportunities for you higher levels can be a daunting prospect to use your initiative and develop problem- for some. However this can be made much solving and innovation skills. easier if there is someone to talk to who has Your contribution You will record your activities as part already settled into college and is enjoying of Team Capel which will be verified by and achieving at their studies. our Student Activities Coordinators. This Becoming a peer mentor to help new and benefits record will be a very useful addition to your or younger students to adapt to college 18
life, complete coursework and develop who have additional skills to help their Your Course Manager or the Work Your contribution and benefits independent skills can be a hugely business Experience Officer will help you arrange rewarding and enjoyable experience. opportunities for work experience at Capel • It has a positive benefit to your own Peer mentors are volunteers and they will Manor College and you can do this during personal confidence and ‘soft skills’ work closely with our Student Support and the half terms, end of terms and summer including team-working, supervision and Learning Support teams who will be able to break as well as the days you are not contact with customers offer guidance, training and advice about studying. how to become a peer mentor and to • It can be hugely rewarding on a personal The more you do, the better you will match you with a mentee. level to feel that you have contributed to become and we know that most employers the success of an event, the team or the If you are interested in becoming a peer appreciate this above all other skills. College mentor, further information and the You can also extend the range and depth of application form is available in the Team Work experience your work experience by getting involved in Capel Handbook on Moodle or from Work experience is an essential part of the many volunteering activities that are on the Student Support Team. You may be preparing to work in industry whether you offer through Team Capel. required to undergo a Disclosure and Barring Service (DBS) check before taking are a school leaver or changing career. What is expected of you and what you on a mentee. It allows you to extend the skills and can expect from work experience is set knowledge you have gained in college, out in the Work Placement Assessment Benefits of being in Team Capel: develop your personal skills and proficiency and Protocols and by enrolling as a in a job and improve your personal • A student who has demonstrated an student at Capel Manor College you are employability and experience. outstanding contribution to Team Capel agreeing to follow by our standards and during the year will receive a Special The College insists that work experience is expectations as set out in this policy and Team Capel Award and a £50 voucher at part of most courses and will help you find it is your responsibility to read, understand the College Awards Ceremony at the end work placements although it is important and follow this policy and all other college of the academic year that you take the lead in securing your own regulations that apply to you. opportunities wherever possible. • Students that achieve at least 50 hours Industry placements of verified volunteering support as part There are also important opportunities for Industry placements form part of all Level 3 of Team Capel will receive an exclusive gaining work experience at the college vocational full-time courses at Capel Manor Team Capel sweatshirt or hoody grounds by working in the gardens, with College. Each Industry placement is at least embroidered with ‘Team Capel Student the animal collections or in some of our 315 hours long, providing students with Ambassador’ commercial activities. This will help you invaluable industry experience as part of extend the range of skills you have by • It can open up a whole range of new their studies. Students are invited to make working alongside our professional staff opportunities and a new network of contact with employers, relevant to their and you will get the chance to practice friends and experiences studies, who could host their placement. and improve the skills you have learnt on For further information about this please • It can enhance your employability as your course. This will really improve your contact your Course Manager or Tutor. employers look for people that can employability and will help you get that demonstrate initiative, commitment and right external placement or job. 19
The Students’ Union The College is committed to ensuring that whenever staff assess and/or mark We do not have an NUS branch within the students’ work or controlled assessments, College but individual membership of the this is done fairly, consistently and in union is available via the NUS national accordance with the awarding body’s office. Contact the Student Support team specification and subject-specific for more details. documents. Equally, the College aims to As an enrolled student you should also be resist or remove malpractice and where eligible for NUS Extra which is a student malpractice occurs it aims to deal with it discount card and app for your iPhone and in an open and fair way. By enrolling as Android phone. Details are available from a student at Capel Manor College you www.totum.com. are agreeing to follow by our standards and expectations as set out in the FE Money and finance Assessment Appeals and Malpractice All students (including part-time students) Policy and it is your responsibility to read, may be eligible for hardship financial understand and follow this policy and all awards and adults can apply to receive other college regulations that apply to you. support with travel, childcare and course Examinations advice: costs in certain circumstances. Young people who have received free school • You will be told by your Course Manager meals may also be eligible for the Capel or Tutor when examinations are Meal Voucher Scheme. If finance is an issue scheduled in advance so you have time for you then you should contact the Student to get ready Support team or the Admissions team for • On the day of the examination, you are initial advice on financial matters. responsible for being on time. If you Examinations and assessments cannot attend for any reason you must inform your Course Manager or the For courses subsidised by Government Examinations team. This is important as through national funding agencies and the College is charged for examinations as a condition of enrolment on many and if you do not attend, we may pass on courses students are required to enter that charge to you for examinations as and when they are required during their course. By enrolling as • Before the examination begins, it is a student at Capel Manor College you are important that you listen to instructions agreeing to follow by our standards and and follow the examination protocol for Your contribution expectations as set out in the Controlled Assessments and Examinations Policy and it is your responsibility to read, understand example: • You must turn off your mobile phone(s) before entering the and benefits and follow this policy and all other College regulations that apply to you. examination room and put them in your bags/coats 20
• You will be asked to place bags/ Your contribution and benefits coats in an allocated space in the examination room • You will be asked to be quiet once you are in the examination room • You will be told when you can leave the examination room English and maths Having good skills in literacy and numeracy is essential to most employers. It can also make your study easier and more enjoyable. Reading, writing and communicating to a good level and demonstrating good number and problem-solving skills can be one of the most important factors in getting work or improving your job or going on to study in higher education. Ensuring that everyone has the right level of English and Maths is a priority for the Government which is why English and Maths is included as a compulsory part of Study Programmes. This means that if you do not have a GCSE at grade 4 or above in both English and Maths you will need to continue to study English and Maths or the equivalent functional skills, iGCSE or Free Standing Mathematics (FSM) to achieve at least a GCSE grade 4 or equivalent. The College is committed to helping you improve your grades in English and Maths Did you know that low levels of literacy Did you know that lower numeracy is and your Tutors and our Skills Development cost the UK an estimated £81 billion a often connected to poor wellbeing and team will support you in lessons or in year in lost earnings and increased lower salaries? additional sessions. welfare spending, impacting on the success of the economy as a whole? 21
Campus Brooks Farm By rail: Leyton Midland station, the British Rail Overground is located nearby. information Crystal Palace Park Brooks Farm offers courses in animal management and horticulture. The Farm has been a feature of community life in The campus has two bases in the Park, Leyton for more than 20 years and it’s open one within the Farm and the other, a few to the public. minutes’ walk away, in the Jubilee Stand. Car parking Car parking We encourage you to walk or cycle but Car parking is available within the Park. there is limited off-road parking in nearby residential streets. There is one disabled Refreshments parking space available on the site. Should you wish to cycle we provide a bike rack but Hot and cold drinks and food can be you will need to bring your own lock. purchased from the Park and the cafe in Crystal Palace station, a student discount Refreshments is available from the cafe in the National Sports Centre. Snack vending machines are There is a cafe serving a variety of drinks also available. and refreshments. Volunteering Volunteering There are opportunities to volunteer in the Volunteering is a great way to become Park and work with the animal collection involved in farm life, learn new skills and in the zoo or at the Farm especially at meet new people. weekends and during the holidays. How to get there How to get there The Farm enjoys good public transport links. By rail: Crystal Palace station from Victoria, By bus: 69, 97 and W16 buses stop nearby. London Bridge and Dalston Junction and the Overground. 22
By bus: 157, 358, 227, 410, 249 and 432 buses from vending machines in the restaurant. book again. If too many students require Campus information stop nearby. transport then the College will prioritise Please note that the restaurant and the certain groups. Enfield area around the restaurant is non smoking. Manor Flowers and the Hessayon Shop Volunteering The two shops at the Enfield Campus There are opportunities to volunteer in the reception are normally open to students Gardens, Manor Flowers floristry shop, our from 9am to 5pm weekdays and 10am commercial arboriculture business and to 5pm at weekends. The main Hessayon work with the animal collection in the zoo shop sells stationery for your studies as well especially at weekends and during the as gifts, books and plants. Manor Flowers holidays. sells items for floristry, flower arranging How to get there and balloon artistry and events or special occasions and is often staffed by floristry Students living in Hertfordshire may use the students doing work experience. Uno bus service operated by the University Enfield is our largest campus with 34 acres Gardens of Hertfordshire. of gardens and animal collections. By rail: Turkey Street station (from Liverpool On presentation of a current student ID Car parking card, students from all campuses will Street station), the College is approximately Car parking is available in front of the 20 minutes’ walk from Turkey Street. be admitted free with one guest to the reception at the College’s entrance. Gardens during normal opening hours. By bus: 217 and 317 buses stop nearby. Overflow parking space is made available Student activities and clearly signposted in the East Field. Minibus service: A free minibus service for Student or public parking is not permitted Enfield Campus students operates daily The Student Common Room located near elsewhere on site. from Tottenham Hale station, High Barnet the Old Manor House Garden has indoor tube station and Broxbourne station during activities such as pool and video games Refreshments and there is also a Quiet Room. term time only, pick-up from stations is Hot and cold drinks and food can be at 8.15am. The minibuses leave college to Student Activities Coordinators organise purchased from the Terrace Restaurant. return to the stations at 4.15pm. regular lunchtime activities (often on the Students receive a substantial discount ‘Show Ground’ near to the Student Common Please note: Places on the minibuses are on most food and drinks in the Terrace Room) and fundraising activities linked limited. You must first register for the service Restaurant. to national campaigns which are open to by completing a form which is available Opening times during term time are: from the Admissions team or the Senior all students. You should regularly check Driver. You will need to book your seat each Moodle or notices in the reception corridor Monday to Friday 8.15am to 4pm week on Moodle for the following week. for details. Saturday and Sunday 10am to 5pm The Moodle online booking system is very There is also a cross-campus Careers Fair (Closed November to February) easy to use from a computer or a smart in the spring term, where national and local mobile phone. If you book a seat and then employers come to the College to meet Light refreshments may also be obtained do not use it, you may not be permitted to students and discuss industry. 23
Forty Hall Farm out more or to sign up visit www.enfieldveg. co.uk or email: fortyhallfarm@capel.ac.uk. Volunteering Volunteering at the market garden is the perfect way to learn more about vegetable growing especially if you are considering a career in production horticulture, want to gain experience of working on a farm or to just have fun with other volunteers. Gunnersbury Park Forty Hall is a mixed farm with pasture, woodlands, vineyards, market garden areas and a variety of animals including many rare breeds. Only two minutes’ drive from the Enfield Campus, the Farm provides educational opportunities for Capel Manor College students. The Farm is home to London’s only vineyard, the Forty Hall Vineyard, a new orchard, an organic market garden and a Farm Shop. You can buy produce from the Farm and other locally crafted goods, foods Our campus, within the historic Walled and art in the Farm Shop. Garden at Gunnersbury Park, is welcoming and well resourced. There is an organic market garden with over five acres devoted to the production Car parking of salad, vegetables, herbs and soft fruit. Car parking is available in the public car The market garden supplies produce for a park outside the campus and can be number of local shops and cafes as well accessed via the Park entrance in Popes as the Enfield Veg Co., our organic veg bag Lane. scheme. Members of the scheme receive a weekly delivery of organic vegetables, Refreshments much of them grown at Forty Hall Farm. Campus Each bag contains a variety of fresh, seasonal vegetables with three different- Hot and cold drinks and a range of snacks are available from the lobby vending machines and the cafe in the Park. sized bags to choose from, the scheme information delivers to Enfield centres weekly. To find 24
Volunteering Volunteering Car parking Campus information There are opportunities to volunteer in There are opportunities to volunteer in There is no public car parking for students the gardens and work with the animal the gardens and work with the animal at Regent’s Park, the campus may be collection especially at weekends and collection especially at weekends and accessed on foot, at the entrance on during the holidays. during the holidays. Chester Road. How to get there How to get there Refreshments By tube: Acton Town station (Piccadilly and By bus: There are a number of bus stops Hot and cold drinks and food can be District Line) is 10 minutes’ walk from the within five minutes’ walk of the campus. The purchased from Regent’s University London campus. closest stops are Jevington Way, Alnwick and other cafes in the Park. A hot drinks and Road and Mottingham Way. snack vending machine is available in the By bus: E3 bus stops nearby. kitchen. By rail: Mottingham station is a 23 minute Mottingham walk from the campus, with regular services How to get there to London Charing Cross, London Bridge, By tube: Regent’s Park (Bakerloo Line), Cannon Street and Dartford. Great Portland Street (Hammersmith & By car: Mottingham Campus is located on City, Circle and Metropolitan lines), Baker Mottingham Lane, just two minutes’ drive Street (Hammersmith & City, Circle, Jubilee, from the A20 Sidcup Road/South Circular Metropolitan and Bakerloo lines), St John’s Road roundabout. Wood (Jubilee Line) and Camden Town (Northern Line). Regent’s Park By bus: 2, 13, 18, 27, 30, 74, 82, 113, 139, 189, 274, 453 and C2 buses stop around the Park. Volunteering The campus has a range of buildings, There are opportunities to volunteer in the lovely garden areas and grounds, including gardens especially during the holidays and a Site of Interest for Nature Conservation summer break. comprising of woodland and the River Quaggy. Parking at campuses Car parking The College does not take responsibility Car parking is available on site. for vehicles or contents of vehicles parked on its premises or on Refreshments This central London campus has been neighbouring parking places. Bicycle established for over 10 years and provides Hot and cold food and drinks can be racks are available for use in some high quality facilities to support training in purchased from the Student Common campuses. Please contact your Campus horticulture, garden design, arboriculture, Room Monday to Friday between 11am and Manager for further information. countryside, wildlife and conservation. 2pm. 25
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