STUDENT HANDBOOK 2020 - www.atmc.edu.au
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STUDENT HANDBOOK
2020
ATMC CRICOS Provider No. 03013D
www.atmc.edu.au Federation University Australia CRICOS Provider No. 00103D
1
CONTENTS
Welcome from Dr Manish Malhotra, Chairman and Founder of ATMC 3
About ATMC 4
ATMC Federation University campuses 5
Federation University key dates and public holidays 6
Policies and procedures 11
Student code of conduct 12
Course information 16
Grade descriptions 17
Tuition fee payment 18
Student services and facilities 20
Living in Australia 25
Connect with ATMC Social 32
Sydney Harbour Bridge and Opera House
(c) The Australian and Technical Management Group 2020 Version 2 | 21 July 2020
2
WELCOME
DR MANISH MALHOTRA
Founder and Chairman
ATMC Education Group
Welcome to the Australian Technical and Management College
(ATMC), the ideal education provider for students seeking an industry-
relevant higher education degree.
ATMC offers undergraduate and postgraduate programs at our Melbourne and
Sydney campuses and is affiliated with Federation University Australia.
Our programs are delivered in a personalised learning environment with a caring,
student-focused approach. Upon successful completion, students are awarded
highly regarded and internationally recognised Federation University degrees.
We wish you and your families all the best, especially through successful studies
with us. We look forward to getting to know and supporting you through ATMC.
Dr Manish Malhotra
Founder and Chairman
ATMC
3
ABOUT ATMC
As an international education leader, ATMC provides Australian and
overseas students with the opportunity to obtain high qualifications in
business and management.
First established in the Indian subcontinent, ATMC operates in association with
leading Australian university Federation University (FedUni). This outstanding
educational institution specialises in the fields of information technology and
business.
ATMC has campuses in Melbourne and Sydney, offering a range of innovative
courses designed to prepare students for the workforce.
Our campuses are located in some of the most livable and culturally diverse cities
in the world, meaning our students are guaranteed an unforgettable international
study experience. ATMC campuses are warm and inviting, catering specifically to
students studying abroad.
In association with Federation University, ATMC offers an exciting suite of
undergraduate and postgraduate degrees in Business, Accounting, Management and
Information Technology.
There is an absolute commitment to ensuring programs are relevant to the industry
environment nationally and internationally.
At ATMC class sizes are kept small so students can enjoy the learning experience.
Staff are always accessible and supported by a dedicated student services team.
ATMC students graduate with the skills, knowledge and relevant industry
experience necessary to make a significant impact on the world.
To find out more please visit www.atmc.edu.au
Melbourne CBD
4
ATMC FED UNI CAMPUSES SYDNEY MELBOURNE Level 9 Level 2/5/10 540 George Street 399 Lonsdale Street SYDNEY NSW 2000 Melbourne VIC 3000 T: +61 2 9283 4233 T: +61 3 8327 3100 E: support.fedunisyd@atmc.edu.au E: support.fedunimel@atmc.edu.au Opening hours Opening hours 8:30am - 7:30pm 8:30am - 7:30pm 5
FEDERATION UNIVERSITY KEY DATES
ACADEMIC CALENDAR
SEMESTER ONE 2020
(Teaching Period 2007)
Monday 16 March 2020 - Saturday 11 July 2020
Dates Duration Notes
Orientation and enrolment
1 week
Monday 9 March 2020 - Friday 13 March 2020
Continuous teaching, learning and
Lecture period assessment weeks. Includes Easter break
12 weeks
Monday 16 March 2020 - Friday 5 June 2020 Friday 10 April 2020 - Tuesday 14 April
2020.
Preparation week for final assessment. No
SWOT VAC period
4 days tests or examinations to be schedule in
Saturday 6 June 2020 - Tuesday 9 June 2020
this week.
Final assessment weeks. Centrally
Semester 1 Examinations
11 days administered examinations will be
Wednesday 15 June 2020 - Friday 19 June 2020
schedule during this period.
Supplementary and deferred examinations
5 days
Monday 13 July 2020 - Friday 17 July 2020
Transition to online study commences
with Week Two classes on Monday 30 March 2020
Census date
Friday 17 April 2020
Result publiction date
Monday 6 July 2020
Lecture break: Monday 22 June - Friday 17 July 2020 (4 weeks)*
*Lecture breaks do not exclude the possibility of learning experiences such as excursions, consultation,
professional experience placement and research. Block mode and other teaching/learning activities e.g.
vacation schools and weekend schools that fall outside identified semester periods may be conducted at
any time throughout the calendar year.
For further information relating to important dates within a semester, please visit:
https://federation.edu.au/current-students/essential-info/administration/important-dates
6
FEDERATION UNIVERSITY KEY DATES
ACADEMIC CALENDAR
SEMESTER TWO 2020
(Teaching Period 2007)
Monday 20 July 2020 - Sunday 15 November 2020
Dates Duration Notes
Orientation and enrolment
1 week
Monday 20 July 2020 - Friday 24 July 2020
Lecture period Continuous teaching, learning and assessment
12 weeks weeks.
Monday 27 July 2020 - Friday 16 October 2020
SWOT VAC period Preparation week for final assessment. Not tests
Saturday 17 October 2020 - 4 days or examinations to be scheduled in this week.
Tuesday 20 October 2020
Semester 2 Examinations Final assessment weeks. Centrally administered
Wednesday 21 October 2020 - 11 days examinations will be scheduled during this
Saturday 31 October 2020 period.
Supplementary and deferred examinations
Monday 23 November 2020 - Friday 27 5 days
November 2020
Census date
Friday 21 August 2020
Result publication date
Monday 16 November 2020
Lecture break: Monday 2 November - Friday 20 November 2020 (3 weeks)*
Bondi Beach, New South Wales
7
FEDERATION UNIVERSITY KEY DATES
ACADEMIC CALENDAR
SUMMER SEMESTER
(Teaching Period 2007)
Monday 16 November 2020 - Sunday 21 March 2021
Dates Duration Notes
Orientation and enrolment
Monday 16 November 2020 - Friday 20 November 1 week
2020
Lecture period Continuous teaching, learning and
Monday 23 Novmeber 2020 - Friday 12 February 12 weeks assessment weeks. Includes Christmas and
2021 New Year break period.
SWOT VAC period Preparation week for final assessment. No
Saturday 13 February 2021 - Tuesday 16 February 4 days tests or examinations to be schedule in
2021 this week.
Summer Examinations Final assessment weeks. Centrally
Wednesday 17 February 2021 - Saturday 27 11 days administered examinations will be
February 2021 schedule during this period.
Supplementary and deferred examinations
5 days
Monday 22 March 2021 - Friday 26 Marach 2021
Census date
Friday 18 December 2020
Result publication date
Monday 15 March 2021
Brighton Beach, Victoria
8
FEDERATION UNIVERSITY KEY DATES
PUBLIC HOLIDAYS - NEW SOUTH WALES
The following information on NSW public holiday dates for 2020 is available online via
https://www.nsw.gov.au/about-new-south-wales/public-holidays
Holiday Date
New Year’s Day Wednesday 1 January
Monday 27 January
Australia Day
26 January is a Sunday so Monday is the public holiday
Good Friday Friday 10 April
Easter Saturday Saturday 11 April
Easter Monday Monday 13 April
ANZAC DAY 1 Saturday 25 April
Queen’s Birthday Monday 8 June
Bank Holiday 2 Monday 3 August
Labour Day Monday 5 October
Christmas Day Friday 25 December
Saturday 26 December
Boxing Day 3
Monday 28 December
* Restricted trading days
1ANZAC Day is commemeorated on the day it falls. There is no replacement public holiday when Anzac
Day falls on a weekend
2 Applies to banks and certain financial institutions
3 As Boxing Day falls on a Saturday, this is an additional public holiday
Note: All public holiday dates are accurate at the time of publishing but may be subject to change
9
FEDERATION UNIVERSITY KEY DATES
PUBLIC HOLIDAYS - VICTORIA
The following information on VIC public holiday dates for 2020 is available online via
https://www.business.vic.gov.au/victorian-public-holidays-and-daylight-saving/victorian-public-holidays
Holiday Date
New Year’s Day Wednesday 1 January
Monday 27 January
Australia Day
26 January is a Sunday so Monday is the public holiday
Labour Day Monday 9 March (Melbourne campuses only)
Easter Saturday Saturday 11 April
Easter Sunday Sunday 12 April
Easter Monday Monday 13 April
ANZAC DAY 1 Saturday 25 April
Queen’s Birthday Monday 8 June
Friday before the AFL Grand Final2 Friday 25 September
Melbourne Cup Tuesday 3 November
Christmas Day Friday 25 December
Saturday 26 December
Boxing Day 3
Monday 28 December
* Restricted trading days
1 ANZAC Day is commemorated on the day it falls. There is no replacement public holiday when Anzac
Day falls on a weekend
2 Victorian Government has previously declared a public holiday on the Friday prior to the AFL Grand
Final. The AFL Grand Final date for this year is yet to be announced and as a result the public holiday is
also to be confirmed. Details will be added when available. Note: All public holiday dates are accurate at
the time of publishing but may be subject to change
3 As Boxing Day falls on a Saturday, this is an additional public holiday
10POLICIES AND PROCEDURES
FEDERATION UNIVERSITY POLICIES
AND PROCEDURES
ATMC strictly follows FedUni delivery and You can find more information about Federation
assessment guidelines, details of which can be found University policies and procedures in the Federation
on each subject’s Course Description. University Partner Liaison – Information for Students
studying at Partners 2020 booklet. As a FedUni
Other matters for consideration include satisfactory
student studying via ATMC, you can access a whole
attendance (as per the DHA rules for overseas
range of resources, including:
students), personal presentation and pro-activeness
in the College activities. • University electronic resources and
correspondence
To view all FedUni policies and procedures please
visit: http://policy.federation.edu.au • Workload and Assessment
• Academic Integrity
• Deferred and Supplementary Assessments
• Services and Support for students
• Graduation
Yarra River, Melbourne, Victoria
11STUDENT CODE OF CONDUCT
ATMC’s Student Code of Conduct applies to • Attend scheduled classes and college activities
all ATMC students across all courses, sites, regularly and complete all assessments within the
campuses and models of delivery. required time frame.
The purpose of the Student Code of Conduct is to • Complete all assessment tasks and examinations
ensure there is a peaceful and conducive study and honestly, and not engage in plagiarism, collusion or
work environment at the college for all students and cheating.
staff. • Follow college safety practices, including wearing
Students must complete learning activities and approved clothing and protective equipment and
assessments to the best of their ability and ensure all follow both written and verbal directions given by
work is submitted within the designated time frame. college staff.
• Not behave in a way that would offend, embarrass
Classroom conduct
or threaten others.
• Classrooms must be left clean at the end of each
• Comply with all lawful regulations, rules or
class session.
procedures of the college that pertain to them.
• All materials must be treated with care. Students
• Pay all fees and charges levied by the college
must not vandalise or damage any property. Any
within the required time frame.
damaged items should be reported to ATMC staff.
• Attend all meetings called by the college to discuss
• Mobile phones are to be turned off during class
academic or course progress.
hours.
• Meet or carry out all activities agreed with the
• Food and drink are not permitted in classrooms
college in relation to maintaining course progress or
(water is the only exception).
academic performance.
Student responsibilities • Formally notify the college of any absence of
• Treat other students and college staff with respect greater than three consecutive study days or of any
and fairness. withdrawal from enrolment.
• Follow any reasonable direction from a member Your rights as a student
of college staff.
According to ATMC’s Student Code of Conduct all
• Refrain from swearing, drinking and eating in students have the right to:
classrooms and other learning areas (water only
• Be treated fairly and with respect by college staff
allowed).
and other students.
• Behave responsibly by not littering, harassing
• Learn in an environment free of discrimination
fellow students or staff, damaging, stealing,
and harassment.
modifying or misusing college or other students’
property. • Learn in a supportive and stimulating
environment.
• Behave responsibly by not possessing or being
under the influence of drugs and alcohol. • Access to counselling if desired or required.
• Refrain from using mobile phones, pagers or any • Privacy concerning records that contain personal
other electronic devices that may disrupt classes. information, subject to statutory requirements.
12STUDENT CODE OF CONDUCT
• Information about assessment procedures at the • Engages in any conduct or activity prejudicial
beginning of the subject/course and progressive to the management and good governance of the
results as they occur. campus.
• Lodge a complaint without fear of retaliation or • Deliberately obstructs or attempts to deter
victimisation. any officer or employee of the college in the
• Have ‘Principles of Natural Justice’ applied during performance of their duties.
any investigation process concerning a breach of the • Willfully damages or wrongfully deals with any
Student Code of Conduct. college property.
• Attends the college whilst under the influence of
Breaches of conduct
alcohol or affected by drugs, etc. or possesses, uses
According to ATMC’s Student Code of Conduct, a or traffics a drug of addiction or drug of dependence
student breach of conduct occurs when a student within the meaning of the Crimes Act 1958 or the
behaves in a manner described below: Drugs, Poisons and Controlled Substances Act 1981
• Assaults, attempts to assault or threatens a person or any Act in substitution thereof.
on the college premises. • Carries or uses items such as firearms, knives,
• Acts contrary to Equal Opportunity practices of syringes, etc as a weapon.
the college, which is committed to the prevention • Fails by or within the agreed required date or
and elimination of discrimination on the grounds of: period to pay any fee or charge payable to the
– Age college.
– Impairment • Fails to comply with OH&S regulations or willfully
– Industrial activity places another person in a position of risk or
– Lawful sexual activity danger.
– Marital status
• Fails to consistently and regularly attend
– Physical features
scheduled classes and activities.
– Political belief or activity
– Pregnancy • Constantly interrupts class time through the use
– Race or presence of mobile phones and pagers.
– Religious belief or activity • Uses abusive language.
– Sex
– Status as a parent or carer • Fails to attend meetings called to discuss academic
– Personal association (whether as a relative or course progress.
or otherwise) with a person who is identified by • Fails to carry out actions or engage in activities
reference to any of the above attributes agreed with the college to maintain course or
• Disobeys or disregards any lawful direction given academic progress.
by an officer of the college. • Fails to formally notify the college of any
• Acts dishonestly or unfairly in connection with prolonged absence, change of address and contact
an examination, test, assignment or other means of details or of any withdrawal from enrolment.
assessment conducted by the college.
• Deliberately obstructs any teaching activity,
examination or meeting of the college.
13STUDENT CODE OF CONDUCT
Meeting your student visa conditions Orientation
All international students on a student visa must Orientation is a fantastic opportunity for students to
adhere to their student visa conditions.This includes familiarise themselves with campus facilities and get
but is not limited to: to know staff and students.
• Maintaining satisfactory course progress and Attending orientation is compulsory for
attendance for each study period. international students, as they are provided with
• Maintaining adequate health insurance for the important information about services offered and
whole duration of stay in Australia. facilities, policies and procedures, student rights and
responsibilities, course-training plans and helpful
• Meeting the terms of the written agreement information on transition to life and study in a new
between the student and Federation University. environment.
• Work restriction: 40 hours in a fortnight.
• Informing ATMC of any changes to address or Orientation is usually run in the week prior to
contact details within seven days of the change. classes commencing. The sessions help new students
The complete list of condition(s) attached to the to prepare for their studies at ATMC. Throughout
student visa is available on the Department of Home the orientation process ATMC staff are available to
Affairs website. students and can be approached for any assistance a
student may need.
International students are responsible for ensuring
their visa is maintained and that current visa For further information on study life in Australia,
conditions are met. International students without a please visit http://www. studyinaustralia.gov.au/
valid visa may not study at ATMC. global/live-in-australia
International students who need to renew their Health cover
visas are advised to contact the Department of
Home Affairs (DHA). Students must maintain Overseas Student Health
Cover (OSHC) for the duration of their stay in
Attendance Australia.
International students on a student visa are required Health insurers that provide OSHC products and
to maintain satisfactory attendance in their course policies for overseas students and their websites are
during each study period. listed below:
Regular attendance is the key to having a successful BUPA Australia
student experience. ATMC maintains records of oshc.bupa.com.au
student attendance at lectures and tutorials. Medibank Private Limited
medibank.com.au/overseas-health-insurance/oshc
Australian Health Management
ahm.com.au
NIB Health Funds Limited
nib.com.au/overseas-students
Allianz
allianzassistancehealth.com.au/en/student-visa-oshc
14STUDENT CODE OF CONDUCT
Employment
International students are entitled to the same Australian legislature protects workers from being
minimum wages and conditions as Australian discriminated against at work. Further information
workers, as well as superannuation and workers’ about discrimination in the workplace, including
compensation. a complaints process, can be found on the
Australian Human Rights Commission or Fair Work
Students requiring assistance understanding their
Ombudsman website.
working rights and responsibilities are encouraged
to contact the Fair Work Ombudsman. This www.humanrights.gov.au
includes assistance with the following: www.fairwork.gov.au/employee-entitlements/
• Understanding the rights and responsibilities of protections-at-work
employees at work
Information disclosed to Commonwealth
• Investigating suspected breaches of workplace and State agencies and authorities
laws.
The personal and academic information of all
• Learning about pay and minimum workplace students will be provided to Commonwealth and
entitlement State authorities and agencies. This information is
• Resolving issues in the workplace used to monitor the progress and visa regulations of
Keep in mind that getting help to resolve a all international Students.
workplace issue does not automatically affect a
student visa.
T: 13 13 94 from 8am to 5.30pm Monday to Friday
inside Australia (except public holidays).
www.fairwork.gov.au
International students on a student visa are limited
to 40 hours of work per fortnight when class is
in session, and unlimited hours in out of session
periods. 2 This ensures students maintain their
focus on their studies. Work conditions for student
visa holders can be found on the Department of
Home Affairs (DOHA).
www.border.gov.au/Trav/Stud/More/Work-
conditions-for-Student-visa-holders
1 Student Visa condition number 8501
2 Student Visa condition number 8105
15COURSE INFORMATION
Course description Learning contexts
Every course has a Course Description. You will be The lecture will generally contain the core
given this information at the start of each course information to be covered for that week. All
every semester. The Course Description is an students enrolled in the unit will attend lectures as
essential document. You should familiarise yourself a group. The tutorial provides an opportunity to
with the Course Description for each course. The discuss the lecture and talk about topics in detail.
Course Description outlines what can be expected Sometimes students are asked to present papers
from a course. individually or as part of a group in a tutorial.
Course information Assessment outlines
The Course Information section of each course’s The Course Description will specify the learning
study materials specifies the School/Faculty, Course tasks and assessments that you will undertake
Title, Course ID, Credit Points, Prerequisites and throughout the course. Each learning task will be
Exclusions. For example: outlined, including:
School/Faculty: Federation Business School • Brief description of learning task
Course Title: LEGAL ISSUES FOR DESIGNERS • How learning task is assessed
Course ID: BSDES3192 • Number of required hours for successful
Credit Points: 15.00 completion
Prerequisite(s): Nil • Weighting
Co-requisite(s): • Due date
Nil Exclusion(s): Nil ASCED Code: 091103
Grading Scheme: Graded (HD, D, C, etc.) Required reading
Prescribed textbooks and recommended textbooks
Lecturer and tutor contact details are listed in the Course Description. Prescribed
You will find the contact details for your Course textbooks are texts that the Course Coordinator
Coordinator, Lecturer and Tutor in your Course deems essential for success in the course.
Description. Recommended textbooks are not compulsory -
they are additional reading that allow readers to gain
Course sequence a deeper understanding of the unit.
The Course Description will usually break the Laboratory sessions (labs or practicals)
semester down into weeks, and specify:
These are practical classes where students conduct
• Week commencing date tests and experiments with the assistance and
• Lecture content supervision of lecturers or tutors.
• Tutorial content
• Formal assessment times Academic and personal support
• Required reading
• Other information deemed relevant You can ask questions of the lecturer or tutor in
class. In some cases, you will be asked to make an
appointment after class for further assistance.
The academic support staff, teaching staff and
administrative staff at ATMC are available to provide
general advice and assistance with matters such as
academic support and student administration.
16GRADE DESCRIPTIONS
The following are grades for assessment task and overall course results.
Grade Description Range/interpretation
HD High Distinction 80% or higher
D Distinction 70% - 79%
C Credit 60% - 69%
P Pass 50% - 59%
MF Fail - Level 1 Marginal fail 40% - 49%
F Fail - Level 2 39% and below
UN Ungraded fail
S Ungraded pass
ZN Supplementary assessment pending
XF Not assessed
AD Assessment deferred Up to three months
TD Assessment deferred From three to 12 months
Student withdrew from the course
W Withdrew
before the census date
TC Transfer credit
O Ongoing
17TUITION FEE PAYMENT
After a student enrols, they are issued an invoice via My Student Centre, which can be located by selecting
‘Campus Finances’, then clicking ‘Online Invoices’.
The invoice will specify a ‘Due Date’ by which the semester fee charges must be paid in full.
A detailed explanation of the invoice can be found here:
https://federation.edu.au/ data/assets/pdf_file/0003/354837/Your_tax_invoice_statement_explained_
V12017.pdf
Payment methods
Before making an online payment, you will need:
• Access to a printer
• Student ID number
• International offer an acceptance agreement; or student fee invoice
Transferring monies from accounts held outside Australia in a foreign currency
Payment type Payment method Working days to process
VISA or Go to https://student.globalpay.wu.com/ 5
Mastercard via geo- buyer/feduni#!/ and follow the steps
Western Union
Telegraphic Transfer Go to https://student.globalpay.wu.com/ 2-3
via Western Union geo- buyer/feduni#!/ and follow the steps
Brighton Beach, Victoria
18TUITION FEE PAYMENT
Transferring monies from accounts held within Australia
Working days to
Payment type Payment method process
VISA Log into my Student Centre to make an online 1
Mastercard payment.
AMEX
Select campus finances
Click Make a payment
Press the > in the What I Owe table
Click on the 0.00 and enter the amount being
paid
Click Save
Confirm payment amout by clicking Confirm
Once directed to ANZ eGate choose either
VISA, Mastercard or AMEX and follow the
prompts.
Australia Post Pay in person at Australia Post using cash,
2-3
Billpay cheque, EFTPOS or credit cards
Credit card payments can also be made by calling
Biller code 3912
13 18 16 or online via postbillpay.com.au
Reference on
invoice
BPAY Contact participating bank or financial institution 2-3
to make payment from cheque, savings, debit, or
Biller code 393447
credit account
Reference on
invoice
19STUDENT SERVICES & FACILITIES
SUPPORT SERVICES
ATMC, provides students with a range of support Workshops
services, so that they have a successful academic and
ATMC organises and runs a range of online and
personal experience.
face-to-face workshops throughout the semester to
ATMC 24/7 Student Support Services assist students with their studies on topics including
plagiarism, resume and cover letter writing, English
If you need assistance please contact the Student conversation classes, basic academic writing and
Support Services team via the channels below. referencing, and other topics to support students on
Please have your student number ready. their learning journey.
24/7 Student Support Line Australia The dates and times for these workshops are sent
+ 61 4 8880 5001 to the student’s emails and posters are displayed
24/7 Student Support Line India (local call): around campus.
+91 880 055 9609
Microsoft Teams Student Enrichment Group
For online student services support please visit:
https://help.edfibre.com/public/en/customer/login ATMC has a program of inspiring speakers, industry
leaders and subject matter experts for an online
For IT support please lodge a ticket with the help series available exclusively to ATMC students.
desk: https://ithelpdesk.atmc.edu.au/
Email info@atmc.edu.au (monitored 9 to 5pm Logon to Microsoft Teams and click to the ‘Student
AEDT Monday to Friday) Enrichment’ group for information on upcoming
sessions and special guests.
Federation University Student Support
Students can seek support for:
Social activities program
ATMC runs social activities throughout each
• Assistance with academic support and study skills
semester providing opportunities for students to
support
enjoy a range of activities outside their usual studies.
• English language assistance and support
These events provide opportunities to meet other
• Employment and careers advice students and make new friends. Details of activities,
Student Support Staff can be reached by calling events and workshops are communicated via the
+61 3 8327 3100 or emailing Federation University student email and are listed
support.fedunimel@atmc.edu.au on the events calendar.
Social activities are subject to Federal and State
Government laws relating to social distancing.
20STUDENT SERVICES & FACILITIES
LIBRARY Fines
The ATMC library holds several copies of each For every weekday a textbook is overdue,
prescribed textbook in addition to other secondary the borrower is fined $1. This is to ensure the
resources that may assist students with their studies. textbooks remain in circulation among the cohort,
so that all students can access the textbook if they
E: library@atmc.edu.au
should so please.
Students should speak to the Librarian to organise
Library fines can be avoided by returning borrowed
an ATMC Library Account. This account provides
textbooks by the due date, checking emails for
student online access to https://library.atmc.edu.
Library notifications, and logging in to ATMC library
au where books can be reserved and renewed
to review due dates or renew loans.
remotely.
Please keep in mind that the library does not hold Rationale
enough copies to provide textbooks to every Overdue fines were introduced to ensure fair
student. This means that in peak periods, especially access to ATMC Library materials. Ideally, the
during exam time, there is no guarantee that a ATMC Library would collect no fines at all because
textbook will be available to take home. members would cooperate and return items on
time out of concern for others.
Borrowing
As soon as a member has an item overdue their
ATMC students can borrow up to three items at
borrowing rights are suspended until all outstanding
any one time. Each loan lasts seven days, although
items are returned and any fines that are over $10
students can renew a borrowed item if it hasn’t
paid as per this procedure
been reserved by another student. Students can
renew loans remotely via the ATMC Library website Fines do not have to be paid until a total of $10 is
or can ask librarian to do this for them. Each item reached
can be renewed up to 10 times before it needs to Once $10 is reached, borrowing is blocked and a
be returned to the library. minimum of $10 must be paid to reduce the fines to
$9 or less.
Holds list
https://library.atmc.edu.au/
If the Library has already loaned all its copies of a
textbook, students have the option to join a reserve
list. Once a student is on a reserve list they receive a
notification when a copy of their textbook has been
returned and is ready for collection.
Course reserves
The Library maintains a Course Reserve collection.
In this section, one copy of every prescribed
textbook is kept. This guarantees that even during
peak periods students have access to at least one
copy of their prescribed text.
Please keep in mind that Course Reserve textbooks
can only be borrowed for four hours and must
remain on campus for the duration of the loan.
21STUDENT SERVICES & FACILITIES
Library Services CAMPUS WI-FI
Federation University students studying at ATMC,
have many ways to find extra resources to help with Accessing Wi-Fi
studies. ATMC Campuses provide free Wi-Fi to all students.
• Search the FedUni library collection online: Step 1: Turn on Wi-Fi on your Device and search
https://federation.edu.au/library for “ATMC Wi-Fi”
• Through this search you can find resources Step 2: Type your computer login credentials.
available online, or books that you can request get
sent to you here at ATMC Melbourne Username: 30111211@students.atmc.edu.au
(Enter your ATMC account)
• Search the ATMC Library collection online:
http://library.atmc.edu.au Through this search you Password: *******
will find what books are held in your library on (Enter your computer password)
campus at ATMC Melbourne
• Search the State Library of Victoria online:
http://www.slv.vic.gov.au/
• State Library of Victoria is not a lending library,
however you can go and read books and use the
internet at this beautiful space on the corner of La
Trobe and Swanston streets, opposite Melbourne
Central Station
• You can also search the Melbourne Library
Service online at http://www.melbourne.
vic.gov.au/MelbourneLibraryService/Pages/
MelbourneLibraryService.aspn to access all other
Melbourne libraries.
Or search the Sydney Library Service online at
https://www.cityofsydney.nsw.gov.au/explore/
libraries
22STUDENT SERVICES & FACILITIES
ATMC IT SERVICES Federation University IT Services
The following services are provided to students Students of Federation University through ATMC
by ATMC. ATMC staff can assist students with also have access to the software services provided
any issues they may have regarding the following by the university. These are accessible via the
services. Federation University homepage. As these services
are provided externally,
RTO ATMC is unable to resolve any IT issues related to
RTO is ATMC’s timetabling and student database the following. Students are encouraged to contact
management system. Through here students can Federation University’s ITS Service deck
see the day, time, location, and instructor for each
of their enrolled courses. ATMC contacts students 1800 333 864
using the details stored by RTO, so it essential that https://servicedesk.federation.edu.au
any changes made to a student’s address or phone
number are mentioned to the Student services as My Student Centre
soon as possible. Staff do not need to be alerted to To access MYSC services, students will need to
any email changes as they will only contact students identify themselves by using a username and
via their Federation University student email. password. Your username and password are
provided once you confirm your enrolment at
Printing and photocopying Federation University.
ATMC delivers students a printing and photocopying https://mysc.federation.edu.au
service through Papercut. Printing jobs can be
lodged remotely via the Papercut software or by Student email
plugging a USB directly into the printer. Note: All
All students are allocated a Federation University
printing files must be in PDF.
email account, which should be checked regularly
https://www.papercut.com/ for correspondence from ATMC and Federation
Each semester students are given 70 pages in credit University. It is accessible on the Federation
to use for printing and photocopying. Students University homepage. The address of the student
should note that the credit balance remaining at the email is [Student ID Number]@students.federation.
end of a semester will not transfer over to the next edu.au
semester. https://federation.edu.au/office365
The printing and Papercut software are managed
Moodle
by the IT support officer. Any queries should be
lodged via the IT Helpdesk ticket system on ATMC’s Moodle is Federation University’s Learning
website. Management System. It is used to communicate
course materials and announcements to students.
http://intranet.atmc.edu.au:7777/itsupport/
https://moodle.federation.edu.au
23STUDENT SERVICES & FACILITIES
ATMC’S STUDENT RECORD STUDENT FEEDBACK
ATMC keeps accurate records of academic ATMC is committed to quality continuous
performance and attendance for all students. improvement. This can only be achieved with the
Students are only allowed to defer commencement help of students. As such, throughout their course,
or suspend studies of a course on: students receive feedback forms from ATMC;
• Medical grounds (with a doctor’s certificate) or FEDUNI Student Evaluation of Courses forms,
other exceptional compassionate circumstances General feedback and Student Services feedback.
This gives students, and the Federation University
• Where a student defers commencement or an opportunity to fine-tune the course to ensure all
suspends studies on any other grounds, ATMC will needs and requests are being met.
report the student to FEDUNI, as not complying
with visa conditions. Students may occasionally receive a telephone
call by a staff member of ATMC, asking a few
• ATMC records students’ attendance (including quality-related questions regarding study. ATMC
non-attendance) systematically encourages people to be as honest as possible
• Attendance records are monitored ever y during all feedback forums so that ATAMC can
fortnight for non-attendance. Students who are not make students’ study experience first rate.
consistently attending their course will be contacted
and recorded by ATMC regularly counselling will be
available to students. CYBER CLINIC
- ATMC keeps records of students including Cyber Clinic is a free service for all ATMC students
each student’s current residential address as brought to you by BUPA and ATMC.
supplied by the student and the following: Cyber Clinic is a confidential online service
- The amount of course money that the student providing face-to-face video consultations and
has paid, whether the amount paid was for the psychological support via your smartphone. The app
full course or part of the course and the duration allows you to connect with a practitioner wherever
of such. you feel most comfortable. This offer is available for
all current ATMC students.
- Copies of any written agreements between the
provider and the student, any amounts that have To access this service:
become payable to the provider by the student 1. Download the app from the Apple app store or
for the course and have not been paid. Google Play and use the code SUPPORT2020 (case
If you wish to apply for deferral, you must sensitive) to register.
contact an ATMC staff member. 2. Create a new account using your ATMC email
address
3. Enter your Organisation ID (SUPPORT2020)
when prompted
4. Get started and match yourself with the right help
5. Book your first appointment
For more information, please log into the Online
Learning Portal on the ATMC website.
24LIVING IN AUSTRALIA ESOS FRAMEWORK STUDENT VISA CONDITIONS The Australian Government wants overseas Under the ESOS Framework, international students students in Australia to have a safe, enjoyable and on a student visa are responsible for upholding the rewarding place to study. Australia’s laws promote conditions of their student visa. You should check quality education and consumer protection for your student visa for the conditions that apply to overseas students. These laws are known as the your visa: https://immi.homeaffairs.gov.au/ ESOS framework and they include the Education Services for Overseas (ESOS) Act 2000 and the National Code 2007. https://internationaleducation.gov.au/Regulatory- Information/Pages/Regulatoryinformation.aspx International education: ensuring quality and protecting students – international student factsheet: https://docs.education.gov.au/system/files/doc/ other/esosstudentfactsheetv3.pdf
LIVING IN AUSTRALIA
STARTING WORK TAXES & TAX FILE NUMBER (TFN)
Students are not permitted to start work until they Taxes are managed through the Australian Taxation
have commenced your course of study. Students Office (ATO). The tax each student pays depends
can work a maximum of 20 hours per week or 40 on how much they earn.
hours fortnightly during the term and unlimited
Students must obtain a Tax File Number (TFN) to
hours when their course is not in session. Work
be able to work in Australia. A TFN is a unique
conditions for student visa holders can be found on
reference number to our tax system. When a
the Department of Home Affairs (DOHA).
student starts work, the employer will ask the
www.border.gov.au/Trav/Stud/More/Work- student to complete a tax file number declaration
conditions-for-Student-visa-holders form. If the student does not provide a TFN, the
The Department of Home Affairs considers a student’s employment will be taxed at the highest
student’s course to be ‘in session’: for the duration personal income tax rate, which will mean less
of the advertised semesters (including periods when money in the student’s wages each week.
exams are being held), if they have completed their For more information visit; www.ato.gov.au or
studies and their Confirmation of Enrolment is still phone 13 28 61, 8am to 6pm Monday to Friday. For
in effect, if they are undertaking another course the ATO translating and interpreter service phone
(during a break from your main course) and the 13 14 50.
points will be credited to their main course.
FAIR WORK OMBUDSMAN
Types of work
The Fair Work Ombudsman gives you information
International students often find work in retail, and advice about your workplace rights and
hospitality and administration. Tutoring in relevant obligations. You can connect with it through:
fields and in your native language is also a good way
to earn money. Website
https://www.fairwork.gov.au
Finding work Facebook
Students may find it difficult to find work in https://www.facebook.com/fairwork.gov.au
Australia, as they will be joining the general Twitter
Australian population in their search; therefore, https://twitter.com/fairwork_gov_au
students should not rely on income from
employment when budgeting to pay for living YouTube
expenses. There is no guarantee that employment http://www.youtube.com/user/FairWorkGovAu
companies will find work for students. There Subscribe to email updates at
are many ways to find a job in Australia like https://www.fairwork. gov.au/Website-information/
newspapers, campus job boards and most staying-up-to- date/subscribe-to-email-updates
importantly online.
Try searching these online companies:
www.seek.com.au
www.mycareer.com.au
www.jobsearch.com.au
26LIVING IN AUSTRALIA
BANKING
Opening an Australian bank account allows you ATMs (Automatic Teller Machines)
easy access to your money. There is a wide choice ATMs are available in most public places including
of banking options. The financial institution you on education providers’ campuses. Some ATMs will
choose will generally allow you to operate your charge a withdrawal fee for non-customers, but
bank account from almost anywhere in Australia. many banks will allow non-customers to use their
ATMS free of charge.
Opening an account
Please remember to cover your passcode with your
To open a bank account in Australia, you will need
free hand when withdrawing money.
to provide the following:
• Your Electronic Confirmation of Enrolment Bank charges
(eCoE) All bank accounts in Australia are subject to bank
• Your passport and other forms of identification fees.
(these vary depending on the banking institution)
Internet banking
• A letter of offer from your education provider
Most banks allow customers to access their account
• Your Australian Tax File Number (TFN), available via the internet.
from the Australian Tax Office (ATO)
Opening hours
Student accounts
Banks do not open on Sundays and have reduced
Some banks offer special student accounts with no trading hours on Saturdays. From Monday to Friday
or low fees, so ask about this option. You will also they often operate between 9am-4pm, although this
require the student ID card from your institution varies from bank to bank.
to prove you are a student to have access to the
benefits offered by a student bank account. For Australian banks
a comparison of accounts in banks throughout
The following are some main financial institutions in
Australia, see: http://www.finder.com.au/bank-
Australia;
accounts/student-bank-accounts
• National Australia Bank www.nab.com.au
EFTPOS (Electronic Funds Transfer at Point
• ANZ www.anz.com.au
of Sale)
• Commonwealth Bank www.commbank.com.au
Most Australian businesses and institutions accept
payment through EFTPOS. Typically, paying by • Westpac Bank www.westpac.com.au
EFTPOS will not incur a fee, although it is common • St George Bank www.stgeorge.com.au
for businesses to specify a minimum spend, often
$10, before they’ll accept payment by EFTPOS. • Credit Union Australia www.cua.com.au
Since the COVID-19 health situation, some retailers • Bendigo Bank www.bendigobank.com.au
will only accept payment using a card via EFTPOS.
27LIVING IN AUSTRALIA
TRANSPORT MOBILE/CELL PHONES
Australian telecommunications providers offer a
Myki and Opal cards wide range of services, which provide a mobile
Public transport systems in Sydney and Melbourne phone within the cost of using that service. There
are extensive and highly accessible. Travellers must are many differences to the services provided. You
have a valid ticket to use public transport. should understand what deal you are accepting
before signing a contract with a provider.
The public transport systems in both cities use
electronic travel cards – Myki (Melbourne) and Opal For a comparison of mobile phone plans in Australia
(Sydney). These cards allow use of all main forms visit whistleout.com.au/MobilePhones
of transport, including metropolitan and regional
rail, light rail, bus, tram and ferry services. Cards can
be purchased from transport stations, convenience FAIR WORK OMBUDSMAN
stores and vending machines located throughout the
The Fair Work Ombudsman gives you information
CBD and suburbs.
and advice about your workplace rights and
Fines are payable for travellers in Victoria and New obligations. You can connect with it through:
South Wales who use the public transport system
without a valid ticket. Website
https://www.fairwork.gov.au
For more information, please visit the following
websites: Facebook
https://www.facebook.com/fairwork.gov.au
www.ptv.vic.gov.au
Twitter
www. transport.nsw.gov.au https://twitter.com/fairwork_gov_au
www.opal.com.au
YouTube
http://www.youtube.com/user/FairWorkGovAu
DRIVING Subscribe to email updates at
https://www.fairwork. gov.au/Website-information/
For temporary VISA holders: staying-up-to- date/subscribe-to-email-updates
• You can use your overseas licence while you’re
here
• You don’t need a driver licence and/or learner
permit
• You’ll need an English translation of your licence
or an international driving permit (if your licence
isn’t in English)
https://www.australia.gov.au/information-and-
services/transport-and-regional/driving-with-an-
overseas-licence
https://www.vicroads.vic.gov.au/licences/renew-
replace-or-update/new-to-victoria/overseas-drivers
28LIVING IN AUSTRALIA
EMERGENCY HEALTH & SAFETY Heathdirect Australia
SERVICES P: 1800 022 222 Available: 24/7
The following support services may be useful to Call Healthdirect Australia when you’re unsure of
students throughout their studies in Australia. how to deal with an injury or illness.
Emergency services Registered nurses will provide advice on whether
you should see a local GP, manage the condition at
Contact emergency services in all situations that home or go to an emergency department.
are life-threatening, property- threatening or time-
sensitive situations. Use the website to find a health service near you:
www.healthdirect.gov.au
Triple zero (000) cannot be contacted via SMS text
messages. Calls to 000 are free.
Call 000 if: State emergency services
• someone is seriously injured or in need of urgent For emergency help in floods, storms and tsunami,
medical help call State emergency services.
• your life or property is being threatened NSW State Emergency Services (SES)
• you have just witnessed a serious accident or P: 132 500 Available 24/7
crime.
Victorian State Emergency Services
When calling 000: Flood, Storm, Tsunami and Earthquake Emergency
• choose whether you want police, fire or an P: 132 500
ambulance VicEmergency Hotline 1800 226 226
• stay calm, don’t shout, speak slowly and clearly
• tell the operator exactly where the emergency
services should go; give an address or location.
Crime stoppers
Contact Crime Stoppers if you:
• see any suspicious or unusual activity
• know of someone committing a criminal offense
for which they have not been arrested
• have knowledge of an unsolved crime or any
planning for a crime in the future
• have information about people wanted by Police.
T: 1800 333 000
www.police.nsw.gov.au
29LIVING IN AUSTRALIA
MEDICAL SERVICES General Practitioners (GPs)
NSW Ambulance has a system to help people In Australia you do not have to go to a hospital to
determine how they should respond to different see a doctor. You can see a doctor (also known as a
types of medical situations. GP – General Practitioner) in their private practice
or medical centre, with part or the entire doctor’s
Use self care fee being covered by Medicare or OSHC.
• Hangover You must make an appointment to see a GP. Most
• Grazed knee General Practitioners are located in a medical centre
Visit a local pharmacy or and are often available for appointments between
General Practitioner 8am and 5pm, although these times tend to vary on
Saturdays and Sundays. To book an appointment
• Headache
call the associated number and select a doctor and
• Diarrhea
time for a consultation.
• Vomiting
• Infection If you have flu-like symptoms or suspect you may
• Stomach ache have Coronavirus COVID-19, please call your
doctor before your appointment and let them know
Call Healthdirect on 1800 022 222 of your symptoms. You may be referred to a testing
• Unwell centre.
• Flu symptoms Some medical centres ‘bulk bill’, meaning the
• Unsure where medical attention is needed consultation is largely covered and will only incur
• Health advice needed a small fee. For non-bulk billing doctors, students
will often be able to claim part of their fee back
Call 000 or visit a Hospital from their Overseas Student Health Cover (OSHC)
Emergency Department or other insurance provider. The conditions vary
• Head injury depending on what doctor is consulted and why, as
• Severe blood loss well as with each insurance policy. There is a link
• Chest pain and breathing problems for finding doctor under BUPA OHSC cover:
https://www.bupa.com.au/health-insurance/oshc/
COVID-19 testing members-help-guide/find-a-doctor
Testing is recommended if you have a fever, cough,
sore throat or shortness of breath, loss of smell and Hospital
taste. If you are unable to see a doctor and have a health
For information on the nearest testing centres: emergency, you can either call 000 or locate
the nearest hospital’s Emergency Department.
NSW students should visit https://www.health.nsw.
Just remember, Emergency Departments are for
gov.au/Infectious/covid-19/Pages/clinics.aspx
Emergencies, and there are often long waiting times.
VIC students should visit https://www.dhhs.vic.gov.
au/getting-tested-coronavirus-covid-19
30LIVING IN AUSTRALIA
ADDITIONAL SUPPORT St Vincent de Paul Society
SERVICES The St Vincent de Paul Society assists with
addiction, disability services, disaster recovery,
Beyond Blue domestic and family violence, emergency housing
and homelessness support, finances, food, general
Beyond Blue provides services specifically targeted
support, health and wellbeing, resettling in Australia.
to boost mental wellbeing. They provide call
and chat services with trained mental health E: vinnies@vinnies.org.au
professionals to guide people through times of www.vinnies.org.au
crises and direct them to further support.
Emergency food assistance
Available 24/7
T: 1300 22 4636 Study NSW has prepared a list of resources to
www.beyondblue.org.au assist international students needing food assistance
during the COVID-19 pandemic. Please visit:
Lifeline https://www.study.sydney/student-welfare/
Lifeline is a national charity that provides crisis emergency-food-assistance
support, suicide prevention and mental health VIC students should vist:
services across Australia. Some of the reasons that
people will request help from Lifeline are due to https://www.studymelbourne.vic.gov.au/
stresses from work, family, or society, as well as for news-updates/updates/support-and-food-relief-
assistance with their physical and mental wellbeing. organisations
Lifeline offers support services by phone as well as
Poison Information Centre
through their website.
Contact the Poisons Information Centre for advice
The Lifeline is open 24/7. Call 13 11 14 (free calls
on how to manage, assess, and treat poisoning
from mobile phone)
from plant and animal venom, non- prescription
www.lifeline.org.au
pharmaceuticals, and household and industrial
NSW Rape Crisis Counselling Service chemicals.
Anyone who has experienced or is at risk of sexual The centre is open 24/7. Call 131 126.
violence, family or domestic violence, and any non-
offending supporters, can contact NSW Rape Crisis.
Telephone and online counselling available 24/7
T: 1800 424 017
www.nswrapecrisis.com.au
The Salvation Army
Some of the Salvation Army’s services include:
addiction recovery, emergency and disaster
recovery services, Employment Plus, homelessness
accommodation, legal advice, and youth services.
salvos.org.au
31FIND OUT MORE
STUDY IN AUSTRALIA STUDY MELBOURNE
Study in Australia is the official Australian Study Melbourne is a Victorian Government
Government website for international students. initiative providing support and information to this
You can connect with Study in Australia via: community of international students, helping them
have the best possible study experience.
Website
Study Melbourne offers a year-round program of
https://www.studyinaustralia.gov.au/
free events and confidential support services as well
Facebook as information and contacts to help you enjoy living
https://www.facebook.com/studyinaustralia and studying in Victoria.
Twitter https://www.studymelbourne.vic.gov.au
https://twitter.com/futureunlimited
YouTube
http://youtube.com/afutureunlimited
STUDY NSW
The NSW Government created Study NSW to
improve the quality of the international student
experience while in the State and recognise the
contributions international students make to our
communities.
You’ll find information on the support and
opportunities available for international students
living in NSW on the ‘Welcome Desk’ page of the
Study NSW website.
https://www.study.sydney/programs/welcome-desk
CONNECT WITH ATMC ON SOCIAL
Facebook
www.facebook.com/atmcsocial
Instagram
https://www.instagram.com/atmc.social
Twitter
https://twitter.com/atmc_australia
LinkedIn
https://www.linkedin.com/company/atmc-
education/
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