Stroke Community Resource Guide Windsor and Essex County - Windsor Regional Hospital
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Stroke Community Resource Guide
Windsor and Essex County
This resource provides stroke survivors, caregivers and healthcare providers
information on community services and agencies.
The information in this book should not replace medical advice or
Ouellette Campus recommendations of a qualied healthcare professional. These services were
1030 Ouellette Avenue deemed accurate at the time of printing, but all services are subject to change.
Windsor, ON
N9A 1E1
Met Campus
1995 Lens Avenue
Windsor, ON
N8W 1L9
www.wrh.on.ca
For information about the new
Windsor-Essex Hospital System
www.windsorhospitals.ca
9205-U (Rev: 03/12/2021)My Notes Table of Contents
Hospitals 1
Emergency and Crisis Numbers 1
Home and Community Care (LHIN/CCAC Services) 1
How to Find a Doctor 2
Home Support Services 2
Adult Day Programs 2
Useful Websites and Phone Numbers 3
Transportation Services 4
Food, Nutrition, and Delivery Services 4
Depression, Counseling, and Support Groups 5
Exercise, Recreation, and Social Clubs 6
Foot Care 6
Smoking Cessation 7
Emergency Response Systems 7
Home Health Equipment 7
Financial Support 8
Return to Work 8
Driving Assessment 8
Allied Health Services 9
Multicultural Services 10
Laboratory Services 10Hospitals Multicultural Services
Windsor Regional Hospital 519-254-5577 www.wrh.on.ca CAN-AM Indian Friendship Centre 519-253-3243
Ouellette Campus http://caifc.ca
1030 Ouellette Ave Windsor ON
Multicultural Council of Windsor Essex 519-255-1127 or 519-948-3443
Emergency Services available
http://themcc.com
Metropolitan Campus
1995 Lens Ave Windsor ON New Canadians' Centre of Excellence 519-258-4076
Emergency Services available http://www.ncce1.org
Erie Shores HealthCare 519-326-2373 www.erieshoreshealthcare.ca Windsor Jewish Community Centre 519-972-1774
194 Talbot St W Leamington ON
Emergency Services available Women Working with Immigrant Women 519-973-5588
http://www.wwwwiw.org
Hotel Dieu Grace Healthcare 519-257-5111 www.hdgh.org
1453 Prince Rd Windsor ON
NO Emergency Services available Laboratory Services
Dynacare 519-252-3457
Emergency and Crisis Numbers
Life Labs (Windsor & Kingsville) 877-849-3637
Always call 911 if you or someone requires immediate police, re or medical assistance.
Ambulance Service – non urgent 519-258-2155 Medical Laboratories of Windsor 519-258-1991 ext. 424
Various locations
Community Outreach and Support Team (COAST) 519-973-4409 Home lab service available
Connex Ontario Crisis Line 24 hours 866-531-2600 Moy Medical Labs 519-258-4356 ext. 210
Crisis Line 24 hours 519-973-4435
LaSalle Police – non urgent 519-969-5210
OPP 888-310-1122
Poison Control 800-268-9017
Windsor & Amherstburg Police – non urgent 519-258-6111
Home and Community Care
Erie St. Clair Local Health Integration Network (LHIN)
Formerly CCAC
If you, or someone you care about, needs health care services at home, at school or in the community,
or if you are considering supported living programs or long-term care options, home and community care
at the Erie St. Clair Local Health Integration Network can help.
Erie St. Clair LHIN works with people of all ages to ensure they can make informed choices about their
care, when and where they need it.
If you are looking to start a referral, please call us at 888-447-4468.
www.healthcareathome.ca/eriestclair/en
1 10Allied Health Services How to Find a Doctor
Occupational Therapy (OT) Physiotherapy (PT) Speech Language Therapy (SLT) Health Care Connect 888-447-4468 Windsor Essex Medical Society
www.ontario.ca/healthcareconnect www.ecms.org/
Active Body 519-250-1855
Must have valid OHIP
PT, OT
Advanced Cognitive Communication Rehab Clinic 519-255-9494 Maple
www.getmaple.ca
Advanced Rehabilitation Center (ARC) 519-254-2222 Online consultation with Canadian doctors
www.advancedrehab.ca
OT, PT Home Support Services
Bayshore 519-973-5411 The agencies listed below may provide nursing, personal care, housekeeping, meal preparation, shopping,
www.bayshore.ca respite and companionship. Please contact individual agencies for more information and associated fees.
OT, PT, SLT and Social Work
Amy's Helping Hands 519-915-4370 iAID Home Health 519-997-2728
C.A.R.E institute www.amyshelpinghands.ca www.iaidcare.com
www.painreliefexperts.ca
PT, Chiropractor Bayshore 877-351-3462 or 226-216-2485 Para Med 519-972-7760
www.bayshore.ca www.paramed.com
Enable Physiotherapy 519-250-5775
101-3719 Walker rd. Care Partners 866-288-4788 Qualicare 519-252-5121
www.carepartners.ca www.qualicare.com
Essex Physical Therapy 519-776-7676
Comfort Keepers 519-739-1500 St. Elizabeth's 519-972-3895
Grossi Physiotherapy – Leamington 519-322-5588 www.comfortkeepers.ca www.saintelizabeth.com
Jackson Park Physiotherapy 519-250-5775
Community Support Centre 519-728-1435 Victorian Order of Nurses (VON) 519-254-4866
LaSalle Physiotherapy & Rehabilitation Centre 519-972-3212 www.communitysupportcentre.ca www.von.ca
Life Mark Health Care 519-966-6900 / 519-739-6061 Home Instead 519-739-1500
2750 Dougall Ave / Tecumseh Rd E www.homeinstead.com/3026
OT, PT and Driving Assessments
Pinnacle Physiotherapy 519-252-1630 Adult Day Programs
Private Practice 800-718-6752 Ideal for individuals in need of socialization or family respite. Programs offer various activities and may
www.caslpo.com also include meals and access to medical staff. Call for more information.
www.osla.on.ca
Alzheimer's Society 519-974-2220
Speech Language Pathologist
www.alzheimer.ca/en/windsoressex
Private Practice 877-676-6768 Provides a number of programs that offer direct care for persons with dementia. Day away, in-home
www.otontario.ca respite, and support groups.
Occupational Therapy
Chrysalis 519-250-2673
Private Practice 800-672-9668 www.alsogroup.org/programs-services/abiservices/chrysalis-day-club/
www.opa.on.ca A place to come and belong, opportunity for developing meaningful relationships, peer support, education
Physiotherapy Association and advocacy.
Renew Physiotherapy – Leamington 519-324-9233 South Essex Community Council (SECC) 519-326-8629 (Leamington) / 519-733-5784 (Kingsville)
www.secc.on.ca/community-home-support-services/adult-day-program/
Uptown Physiotherapy Clinic 519-252-2752
Each client is assessed and an individualized care plan is developed. Meals and snacks are provided,
Western Ontario Sports Injuries & Rehabilitation 519-972-6230 and clients can also access on-site nursing services through VON. Transportation and foot care can also
be coordinated.
VON 519-915-4370
www.amyshelpinghands.ca/service-4/adult-day-program
Full and half day programs provide socialization, interaction, personal care, meals, bathing assistance
and medical staff onsite.
9 2Useful Websites and Phone Numbers Financial Support
Advocacy Centre for the Elderly (ACE) 855-598-2656 Assistive Devices Program 800-268-6021
www.acelaw.ca Ministry of Health and Long Term Care
Aphasia Institute Assistive Devices Program (ADP) 866-765-7237
www.aphasia.ca March of Dimes Canada
Assisted Devices Program 800-387-5559 Canada Pension Plan (CPP) Disability 800-277-9914
https://www.ontario.ca/page/assistive-devices-program www.servicecanada.gc.ca
Brain Injury Association – Windsor Essex 519-981-1329 Employment Insurance (EI) 800-206-7218
www.biawe.com
March of Dimes Canada 877-369-4867
Canadian Association of Retired Persons www.marchofdimes.ca
www.carp.ca Home and vehicle modication program
Canadian Diabetes Association 519-253-1797 Old Age Security (OAS) 800-277-9914
www.diabeties.ca www.servicecanada.gc.ca
Canadian Mental Health Association 519-255-7440 Ontario Disability Support Program (ODSP) 800-361-0897 / 877-466-5025
www.cmha-wecb.on.ca
Trillium Drug Program 800-575-5386
Community Legal Clinics
www.legalaid.on.ca
Return to Work
Elder Abuse Ontario 866-299-1011 City of Windsor 519-255-5200
www.elderabuseontario.com https://www.citywindsor.ca/residents/socialservices-/Ontario-Works
Family Services Windsor Southwest Ontario Stroke Network 866-765-7237
www.fswe.ca http://www.swostroke.ca/return-to-work
Healthline Stroke Resource Return to work self-assessment guide
https://www.eriestclairhealthline.ca/libraryContent.aspx?id=21044 Unemployment Help Center 519-944-4900
www.uhc.ca
Heart and Stroke Foundation
Locations in Windsor and Belle River
www.heartandstroke.on.ca
March of Dimes Canada – Stroke Recovery
www.afterstroke.marchofdimes.ca Driving Assessment
Driving with Adaptive Equipment 866-948-8341
Ontario Telehealth 866-797-0000 www.nmeda.com
Public Health Unit 519-258-2146 Interactive Driving Assessment Program 519-968-3485
Southwest Ontario Stroke Network (SWOSN) http://interactiverehab.ca
www.swostroke.ca Lifemark Physiotherapy Tecumseh 519-739-6061
Veterans Affairs Canada 866-522-2122 (English) / 866-522-2022 (Français) Southwest Ontario Stroke Network
Victim Services Windsor Essex 519-723-2711 www.swostroke.ca/wp-content/uploads/2019/03/Driving-after-Stroke-Resource-Appendix-ABC-2019.pdf
www.vswec.ca TMC Drivers Physicals 519-979-5260
Windsor Essex County Health Unit
www.wechealthunit.org
Windsor Seniors Advisory Committee
www.windsorseniors.ca
3 8Smoking Cessation Transportation Services
City Health Centre 519-971-0116 Services are subject to fees and may depend on distance travelled.
Lung Association 877-455-2233 Amherstburg Community Service – CareLink 519-736-5471
www.quitnow.ca
CareLink 855-728-1433
Smokers Helpline 866-797-0000 (Telehealth Ontario)
Community Support Centre of Essex County 519-728-1435
www.smokershelpline.ca
www.communitysupportcentre.ca
Phone support in Ontario is provided by Telehealth Ontario Care Coaches
Crown 519-977-0666
Windsor Essex Community Health Centre 855-259-3605
Stretcher and wheelchair services
www.wechc.org
Handi-Transit 519-966-0930
Windsor Essex County Health Unit 519-258-2146 3737 Walker Rd. Windsor ON N8W 3S9
www.wechu.org/your-health/tobacco Curb to curb bus service for persons with physical disabilities *application required
Hospice of Windsor Essex 519-251-2583
Emergency Response Systems Volunteer drivers for medical appointment
Connect Care 888-298-6116 Life Call 800-661-5433
Patient Transfer Service 519-996-2108
Direct Alert 877-391-1767 First Call 800-361-5550
www.directalert.ca Royal Canadian Legion 519-336-2814
www.rstcallhelp.ca
Veterans and dependents only
First Call 800-361-5550 Medical Alert 877-791-6339 Transit Windsor 519-944-4111
www.rstcallhelp.ca
Philips Lifeline 866-702-7405 www.citywindsor.ca/residents/transitwindsor/Pages/Transit-Windsor.aspx
Galaxy Medical 855-905-7414 / 519-945-5027 https://www.lifeline.ca/en/ Veterans Cab 519-256-2621
Guardian Alarms 519-258-4646 Safe Guard 519-735-0202 Wheel chair cabs available
www.safeguardrst.com Voyago 519-455-4579
Life Alert 800-360-0329
www.voyago.ca
www.lifealert.com
Food, Nutrition, and Delivery Services
Home Health Equipment Meal prices and selection will vary by provider. Please call for more information.
Amherstburg Home Health Care 519-736-0972 Motion Specialties 519-252-2011
5923 Tecumseh Rd E Amherstburg Community Services 519-736-5471
Comfort Mobility 519-988-1234 (Amherstburg, Harrow, LaSalle & McGregor)
2707 Temple drive Shoppers Home Health 519- 252-2715
1624 Howard Community Support Centre of Essex County 519-728-1435
Leamington Medical Supply 519-322-2666 www.communitysupportcentre.ca
197 Talbot St W Sunshine Mobility 519-733-2324 / 519-564-1298
271 Main St E Kingsville Meals on wheels
LMS Medical Supplies 877-322-2666 11811 Tecumseh Rd E Windsor Hotel Dieu Grace Healthcare 519-257-5111 ext. 76527
Maxim Medical Supply 519-977-7200 Universal Health Products 519-258-6717 ext. 284 www.hdgh.org
250 Tecumseh Rd E www.universalhealthproducts.ca Modied diet options
Xperience Home Health Care 519-800-0000 Hospice of Windsor Essex 519-251-2583
www.xperiencehomehealthcare.ca Volunteer drivers for medical appointment
Insta Cart
www.instacart.ca
Online order and grocery delivery. Delivery fee varies with total.
Just Jeff's 519-966-0997
www.justjeffs.com
Prepared meals
7 4La Stella Market 519-255-1112 Exercise, Recreation, and Social Clubs
948 Erie St E. Windsor ON
Delivery service. Minimum $100 order. Community Support Centre 519-728-1435
www.communitysupportcentre.ca
Nutritional Management Services 519-652-2800 Home visiting, Security Reassurance Program
www.nms.on.ca
Enteral, dysphagia, diabetes, wound healing and more. Essex Retirees Social Club 519-776-6689
www.essexretirees.ca
South Essex Community Council 519-326-8629 (Kingsville/Leamington) / 519-915-5362 (Windsor)
Leamington Half Century Club 519-326-2521
www.secc.on.ca
www.halfcenturycentre.ca
VON Meals on Wheels 519-254-4866 160 Talbot St E Leamington ON
www.von.ca Pool, cards, yoga, darts and more
Meals are delivered Mon-Fri between 10:45am-1pm by volunteers.
Life After 50 519-254-1108
www.lifeafterfty.ca
Depression, Counseling, and Support Groups East Side: 8787 McHugh
Alzheimer's Society 519-974-2220 West Side: 635 McEwan
www.alzheimer.ca/en/windsoressex Recreation center for adults 50+. Opportunities for older adults to be t, be social, and be well.
Caregiver Support Group VON SMART Exercise & Fall Prevention 519-254-4866 ext. 6239
Brain Injury Association 519-981-1329 *Free *registration required
www.biawe.com Windsor Community Centers
Chrysalis Day Club 201-200 West Grand Windsor ON www.citywindsor.ca/residents/recreation/activity-guide/Pages/Activity-Guide.aspx
Monthly survivor social, peer success group, and support groups (survivor and caregiver). Various locations and programs available
Drop-in peer support (18+) 2nd Tuesday of the Month 6pm-7:30pm
Windsor Essex Community Health Centre 855-259-3605
Canadian Mental Health Association 519-973-4435 www.wechc.org
24 hour crisis line Free Chronic disease management, falls prevention, primary care choices and changes, master your
Type of treatment, number of sessions, and length of stay is based on the needs of the client. health, respiratory & diabetes wellness and more.
*Referral Required*
City Health Center 519-971-0116 Foot Care
www.citycentrehealthcare.ca Advanced Foot Care Clinic 519-256-7774
Family Services Windsor Essex 519-966-5010 Advanced Foot Care Nurse 226-363-0476
www.fswe.ca www.advancedfootnurse.com
Anxiety, depression, caregiver stress & trauma recovery. Group and individual appointments available.
Windsor: 1770 Langlois Ave. Tuesday 12pm-8pm, Friday 9am-5pm Walk-ins available Bayshore 855-349-3559
Harrow Health Centre: 1480 Erie Rd. Tuesday 3pm-730pm www.bayshore.ca
Erie Shores Healthcare: 194 Talbot St. W. Monday 10am-4pm (excluding holidays)
Kingsville Drop-In Program: 23 Mill St. W. Tuesday 4pm-8pm Foot Care Institute 519-258-3668
www.footcareinstitute.ca
March of Dimes Stroke Recovery and Support Group 226-787-0040
Happy Soles Foot Care 519-792-3070
www.afterstroke.marchofdimes.ca
Kensington Court 1953 Cabana Rd W Windsor ON Life After Fifty 519-254-1108
Support, education and community programs for stroke survivors, caregivers and family.
Support Group Meetings -2nd Tuesday of the month. Para Med 519-972-7760
St. Elizabeth's 519-972-3895
Ontario Caregiver Helpline 833-416-2273
www.ontariocaregiver.ca live chat Mon-Fri 7am-9pm South Essex Community Council 519-326-8629
If you are caring for someone and you need support or have care questions call the helpline any time. www.secc.on.ca
The Word Exchange 519-253-3000 ext. 2246 VON 519-254-4866
Supported by the University of Windsor Windsor Essex Community Health Centre 855-259-3605
Supported conversation group for individuals with aphasia & their caregivers. www.wechc.org
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