Strengthening Civil Society Organizations (CSOs) to Prevent and Response to VAW Migrant Workers and Trafficking in West Java and East Java ...
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Safe and Fair: Realizing Women Migrant Workers’ Rights and Opportunities in the ASEAN Region Term of Reference Strengthening Civil Society Organizations (CSOs) to Prevent and Response to VAW Migrant Workers and Trafficking in West Java and East Java Province A. Background UN Women grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security. Placing women’s rights at the centre of all its efforts, UN Women leads and coordinates United Nations system efforts to ensure that commitments on gender equality and gender mainstreaming translate into action throughout the world. It provides strong and coherent leadership in support of Member States’ priorities and efforts, building effective partnerships with civil society and other relevant actors. Women are increasingly migrating for work within the ASEAN region, and today close to half of all migrant workers in the region are women. While women migrant workers are disproportionately represented in the domestic work and care sectors, women migrant workers are also found in large numbers in other sectors in ASEAN countries, including construction, agriculture, manufacturing, services and entertainment. However, women have fewer options than men for regular migration, and are often channeled into lower-paid informal sector work with few if any labor protections. Due to gender inequalities and discrimination, women are particularly vulnerable to violence and trafficking, and services for survivors of violence often do not meet their needs. Recognizing these challenges, the European Union is funding a project, “Safe and Fair: Realizing women migrant workers’ rights and opportunities in the ASEAN region” (2018-2022). Safe and Fair implemented by the International Labour Organization (ILO) and the United Nations Entity for Gender Equality and the Empowerment of Women (UN Women). Safe and Fair (SAF) is part of the multi-year EU-UN Spotlight Initiative to Eliminate Violence Against Women and Girls. Safe and Fair delivers technical assistance and support with the overall objective of making labour migration safe and fair for all women in the ASEAN region. Safe and Fair engages with ASEAN Member States’ government authorities; ASEAN institutions; workers’ organizations; employers and recruitment agencies; civil society organizations; community-based organizations; families and communities; research institutions and academia, media networks, youth, and the general public and supports programming across ten countries (Brunei Darussalam, Cambodia, Indonesia, Lao People's Democratic Republic, Malaysia, Myanmar, Philippines, Singapore, Thailand and Viet Nam). Since 2020, when the pandemic hits, Indonesia has been witnessing a spike in domestic violence reports. In between March and April 2020, when the President imposed the Large Scale Social Restrictions (PSBB) to control the COVID-19 pandemic, the Legal Aid Foundation of the Indonesian Women’s Association for Justice (LBH APIK) 1
in Jakarta received a surge in daily reports of VAW (97 cases), three times the normal daily average. 1 Most of the cases involved domestic violence due to economic instability. In a national online survey in April-May covering 2.285 people, National Commission on VAW (NCVAW/Komnas Perempuan) found that during the social distancing measure, as many as 80 per cent of female respondents from lower-income groups experienced more psychological and sexual violence as a result of financial pressure. 2 According to the NCVAW, the PSBB has led to a reduction in domestic violence services and the closure of shelters and safe houses for victims of VAW. Migrant workers and their families may also likely experience the same situation. The financial insecurity of many migrant families plus multiple burdens that women returnees endure may lead to an increase of tensions and violence in their households. The BP2MI Database System (SISKOP2MI – SIMKIM) documents that over the period 1 Jan – 28 December 2020, 49,089 migrant workers who work through procedural channels, have been compelled to return. As of September 2020, the Ministry of Women’s Empowerment and Child Protection (MOWECP) recorded that there are 24,912 Indonesian women migrant workers representing 71% of all migrant workers, returning from countries affected by COVID-19. In the pandemic situation with social distancing policy, women/girls who have been experiencing violence at home, have no choice but to stay at home with the perpetrators. The pandemic situation, in which persons directly impacted by the disruption of economic activities and reduced livelihood options, has also exacerbated risks for already vulnerable groups to be victims of trafficking.3 Meanwhile, service providers limit their activities to remote services or prioritize their focus on prevention and response to the COVID-19 pandemic transmission. The Centers for Integrated Services for Empowering Women and Children (P2TP2A) faces challenges in service quality. It is partly caused by a lack of service capacity and budgeting and coordination among service providers, insufficient referral system standards and case data systems, and weak monitoring and evaluation. In addition, NGO-run women’s crisis centers still face severe challenges in sustainability. 4 Adding with staffs who do not have knowledge to provide services under proper health protocols, and the lack of service providers’ access to PPE kits, the service for survivors of VAW is very limited. In 2020, UN Women under SAF Program supported several CSOs in West Java, so their services remain open and accessible by migrant communities of areas with a high population of migrant workers. Over the year, the CSOs provided counselling and psychosocial supports as well as referrals to around 217 women migrant workers in Cirebon District, Bandung District and city. They also provided more than 1000 women migrant workers and their families in those areas information on VAW and trafficking, workers and women's rights, migration procedures, and accessible services in the destination countries as well as origin countries/towns. Built on this activity result and responding to the spike of VAW report and limited services, UN Women under SAF Program will continue to provide supports to CSOs and expand the coverage to CSOs in West Java and East Java Province. UN Women will provide technical as well as financial support and ensure that essential services and referral mechanisms for women migrant survivors are available. This response is in line with the UN Women’s 1 LBH APIK. Siaran Pers Refleksi Hari Kartini. 2020. (available at: http://www.lbhapik.org/2020/04/siaran-pers-refleksi-hari- kartini.html). 2 Komnas Perempuan. Siaran Pers Hasil Kajian Komnas Perempuan TentangPerubahanDinamikaRumahTanggadalam Masa Pandemi Covid-19. 2020. (https://www.komnasperempuan.go.id/read-news-siaran-pers-hasil-kajian-komnas-perempuan- tentang-perubahan-dinamika-rumah-tangga-dalam-masa-pandemi-covid-19-3-juni-2020). 3 UNODC. COVID-19 pandemic and its impact for victims and survivors of trafficking in persons. https://www.unodc.org/unodc/en/human-trafficking/Webstories2020/covid-19-pandemic-and-its-impact-for-victims-and- survivors-of-trafficking-in-persons.html 4 Agustin R, et all. Integrated Services for Empowerment: The Assessment of P2TP2A in 16 Provinces. Jurnal Perempuan. Vol. 24, No 1, 49-62. February 2019. https://www.indonesianfeministjournal.org/index.php/IFJ/article/view/311 2
Guidance to stem the increase of VAW cases during the COVID-19 pandemic, 5 and aligned with the Guidance Note on how the pandemic has impacted women migrant workers. 6 The programme will also support and align with the implementation of the Migrant Resource Centre (MRC) – government-owned One Roof Integrated Services (LTSA), which is being piloted by ILO under SAF Program, to strengthen cross sectoral coordination and to link labor migration services to essential services for women migrant workers who are subject to VAW and trafficking. B. Objective The overall objective of this activity is to support three CSOs in West Java and East Java Province to prevent VAW and trafficking through strengthening the capacity of CSOs and its community networks, so their services during the COVID-19 pandemic particularly for women migrant workers remain accessible. To achieve this objective, the following key activities will be implemented: 1. To strengthen support services during the pandemic by the adoption of the Ministry of Women Empowerment and Child Protection (MOWECP) protocols on VAW response. 2. To enhance the access of women migrant worker victims of violence to essential services particularly for those who face challenges to get this access due to their economic and health conditions. 3. To conduct outreach and disseminate relevant information on VAW, trafficking and COVID-19 to prevent and to protect women migrant workers and their families from being exposed to the virus and to be provided with necessary information on support as needed. 4. To support women CSOs and their workers, volunteers and community networks in continuing their work by the provision of basic self-protecting gears to prevent them from the COVID-19 transmission. 5. To strengthen coordination of relevant service providers, including the Migrant Worker Resources Centre (MRC) - Government-owned One Roof Integrated Services (LTSA), in the prevention and response of VAW and trafficking. C. Scope of Work Under the supervision of National Program Officer for EVAW and Migration, the contractor will provide coordinated quality services to women migrant worker victims of violence and trafficking and implement prevention measures of VAW and trafficking in migrant communities, including but not limited to: 1. Advocate for the inclusion of survivor-centered approaches into local regulations and policies of service provision for women migrant workers victim of VAW and trafficking. 2. Build knowledge and capacity of caseworkers/paralegals and community networks on the prevention and response of VAW and trafficking. 3. Build and strengthen coordination mechanism among essential service providers (health, police, social) and labor migration actors (Ministry of Manpower, BP2MI, trade union, migrant community) at the local level. 4. Provide support services and referral mechanism to survivors and their family, including psycho-social support, counselling and referrals to essential services as required, including providing 24/7 days hotline 5 https://asiapacific.unwomen.org/en/digital-library/publications/2020/05/action-brief-a-guide-for-action-to-stem- increasing-violence-against-women-amid-the-covid-19 6 https://www.unwomen.org/en/digital-library/publications/2020/04/guidance-note-addressing-the-impacts-of-the-covid- 19-pandemic-on-women-migrant-workers 3
and shelter for women victims of violence and trafficking, by referring to the Protocol of GBV Response for Women Migrant Workers and Trafficking, developed by MOWECP. Please see the link. 7 5. Provide women migrant workers victims of violence greater access to services by providing PPE kits and other needs as necessary. 6. Document cases and collect data, disaggregated by migratory status. 7. Conduct outreach and disseminate information and raise awareness on VAW migrant workers and trafficking during the COVID-19 pandemic situation. 8. Develop or update guidelines/protocols/SOPs on VAW case handling mechanisms for community networks and develop updated service directories in their respective service center. Products/Results that are expected to be delivered: 1. Monthly progress report that elaborates activities and services provided to women migrant workers and their families, based on achieved indicators. 2. Updated internal/cross-sectoral SOP and referral pathway. 3. Updated service directories. 4. Updated Information System. ‘Information systems’ refer to data collection systems supported by Safe and Fair, for instance, to increase, improve or disaggregate intake of women migrant workers. 5. Updated VAW administrative data collection disaggregated by migratory status 6. Revised and amended subnational policy and regulation. D. Deliverables Target delivery Tasks Deliverables dates 1. To develop draft inception 1. Agreed and finalized 7 May 2021 report with detailed workplan inception report, detailing (10 %) and timeline workplan and timeline 1. To coordinate with community 1. Updated National Service 18 June 2021 networks/stakeholders Directories (20%) 2. To develop/update service 2. Updated internal SOPs of the directories and internal SOP three CSOs in West Java and East Java, including the national and local service directory for referrals of cases. 1. To provide support services to 1. Agreed and finalized activity 16 July 2021 women migrant workers and report with data on the following (35%) their families. indicators: a. Number of users of community-based and women-led networks supported by UN Women 7 https://covid19.go.id/p/protokol/protokol-penanganan-kasus-kekerasan-berbasis-gender-perdagangan-orang- perempuan-pekerja-migran-indonesia-di-masa-pandemi-covid-19 4
active in preventing VAW and trafficking b. Number of women migrants who are provided with information by networks. c. Number of women migrants who receive assistance from front-line service providers d. Number of front-line service providers trained to handle women’s protection/trafficking issues in a coordinated manner 2. Documentation of coordination with stakeholders, such as minutes, notes, technical 2. To coordinate with community inputs provided through networks/stakeholders dialogues, consultations, or meetings. 3. To develop/update information 3. Updated information system system for women migrant of the target CSOs in West workers. Java and East Java Province. 4. Agreed and finalized at least two stories of change, 4. To develop stories of change from featuring women migrant beneficiaries workers (including returnee or potential women migrant workers and their families) with details on how Safe and Fair supported the change 1. To provide support services to 1. Agreed and finalized activity 14 January 2022 women migrant workers and their report with data on the following (15%) families. indictors: a. Number of users of community-based and women-led networks supported by UN Women active in preventing VAW and trafficking 5
b. Number of women migrants who are provided with information by networks. c. Number of women migrants who receive assistance from front-line service providers d. Number of front-line service providers trained to handle women’s protection/trafficking issues in a coordinated manner 2. Documentation of 2. To coordinate with community coordination with stakeholders, networks/stakeholders such as minutes, notes, technical inputs provided through dialogues, consultations, or meetings 3. To develop/update VAW 3. Updated VAW administrative administrative data collection data collection systems, disaggregated by Migration status, of the CSOs in West Java and East Java 1. To provide support services to 1. Agreed and finalized activity 15 July 2022 women migrant workers and their report with data on the following (10%) families. indictors: a. Number of users of community-based and women-led networks supported by UN Women active in preventing VAW and trafficking b. Number of women migrants who are provided with information by networks. c. Number of women migrants who receive assistance from front-line service providers d. Number of front-line service providers trained to handle women’s 6
protection/trafficking issues in a coordinated manner 2. Documentation of 2. To coordinate with community coordination with stakeholders, networks/stakeholders such as minutes, notes, technical inputs provided through dialogues, consultations, or meetings 3. Agreed and finalized cross 3. To develop/update cross sectoral Sectoral SOPs with a referral SOPs Mechanism established among the target CSOs in West Java and East Java. 1. To provide support services to 1. Agreed and finalized activity 18 November 2022 women migrant workers and their report, with data on the following (10%) families. indictors: a. Number of users of community-based and women-led networks supported by UN Women active in preventing VAW and trafficking b. Number of women migrants who are provided with information by networks. c. Number of women migrants who receive assistance from front-line service providers d. Number of front-line service providers trained to handle women’s protection/trafficking issues in a coordinated manner 2. Documentation of 2. To coordinate with community coordination with stakeholders, networks/stakeholders such as minutes, notes, technical inputs provided 7
through dialogues, consultations, or meetings 3. Agreed and finalized policy recommendations for the 3. To provide inputs to local local policy/regulation on policy/regulation on survivor survivor-centered centered approach approaches 4. Agreed and finalized at least two stories of change, featuring 4. To develop two stories of change women migrant workers from beneficiaries (including returnee or potential women migrant workers and their families) with details on how Safe and Fair supported the change Notes: All deliverables subject to at least two rounds review from UN Women E. Duration The activity will be conducted for about 18 months (May 2021 to November 2022) F. Qualifications of the Contractor • Legally constituted organization with a valid registration. • Minimum 5 years of experience in areas related to gender-based violence advocacy as well as providing case support services and referrals to women survivors of GBV and trafficking. • Experience in community development and empowerment. • Experience working on prevention of trafficking and response to women migrant workers case of violence, is an asset. G. Qualifications of Key Personnel: The Team Leader should have: • Master’s degree in the field of international development, gender studies, social work or other related area • A minimum of 5 years of relevant experience in project/programme development and implementation with strong technical expertise in preventing violence against women and social norms change. • Demonstrated experience in managing EVAW program, developing, supporting, adapting and piloting evidence-based programming on prevention of violence. • Knowledge about gender equality and women empowerment and violence against women. • Familiarity with trafficking and violence against women migrant worker prevention is an asset. • Experience working for UN Women is a distinctive advantage. 8
The Team Member(s) should have: • Bachelor’s degree in social sciences or any other related area. • A minimum of 3 years in in project/programme development and implementation with technical expertise in violence against women. • Experience working on prevention of violence against women and girls’ projects is an advantage. Roles and responsibilities of the parties UN Women will provide technical guidance where possible. The contractor shall be required to bear all the related costs and work independently to successfully achieve the end results. Communication and reporting obligations The service provider will report to UN Women National Program Officer EVAW to inform about progress, of the service provision (e.g. activities achieved, issues and challenges), in order to allow UN Women to monitor the service delivery. In addition to achieving required deliverables, the service provider shall be required to submit monthly activity report (on day 25th each month), containing but not limited to: 1. Data on number of women migrant workers and their family provided with information on VAW, trafficking and COVID-19 prevention. 2. Data on number of users of community-based and women-led networks active in preventing VAW and trafficking 3. Data on number of women migrant workers and their family received support and provided with referrals. 4. Data on number of frontline service providers trained. 5. Documentation of activities, including Minutes of Meeting, photos. 6. At least two quotes and stories from the field (testimonies from case workers/paralegal and women migrant workers and their family). Submission of application The submission package includes: • Expression of Interest • Updated CV of Key Personnel Technical proposal Financial proposal: the financial proposal shall specify a lump sum amount breaking down the professional fee for each deliverable and travel related cost Company Profile Company registration Audit of Financial Report of the last two years 3 reference checks Sample of previous work undertaken (project report, technical brief etc.) 9
EVALUATION METHODOLOGY AND CRITERIA 1. Preliminary Evaluation The preliminary evaluation is done to determine whether the offers meet the administrative requirements and Eligibility Criteria of the RFP. The standard eligibility criteria for suppliers wishing to engage in a contract are laid out below. Further information on doing business with UN Women/ how to become UN Women vendor can be found on UN Women’s website. Legal Capacity: Bidders may be a private, public or government-owned legal entity or any association with legal capacity to enter into a binding Contract with the United Nations Entity for Gender Equality and the Empowerment of Women (UN Women). Conflict of Interest: Bidders must disclose any actual or potential conflict of interest and they shall be deemed ineligible for this procurement process unless such conflict of interest is resolved in a manner acceptable to UN Women. Conflict of interest is present when: • A Bidder has a close business or family relationship with a UN Women personnel who: (i) are directly or indirectly involved in the preparation of the bidding documents or specifications of the contract, and/or the bid evaluation process of such contract; or (ii) would be involved in the implementation or supervision of such contract; • A Bidder is associated, or has been associated in the past, directly or indirectly, with a firm or any of its affiliates which have been engaged by UN Women to provide consulting services for the preparation of the design, specifications, Terms of Reference, and other documents to be used for the procurement of the goods, services or works required in the present procurement process; • A Bidder has an interest in other bidders, including when they have common ownership and/or management. Bidders shall not submit more than one bid, except for alternative offers, if permitted. This will result in the disqualification of all bids in which the Bidder is involved. This includes situations where a firm is the Bidder in one bid and a sub-contractor on another; however, this does not limit the inclusion of a firm as a sub- contractor in more than one bid. Failure to disclose any actual or potential conflict of interest may lead to the Bidder being sanctioned further by UN Women. Ineligibility Lists: A Bidder shall not be eligible to submit an offer if and when at the time of proposal submission, the Bidder: • is included in the Ineligibility List, hosted by UNGM, that aggregates information disclosed by Agencies, Funds or Programs of the UN System; • is included in the Consolidated United Nations Security Council Sanctions List, including the UN Security Council Resolution 1267/1989 list; • is included in any other Ineligibility List from a UN Women partner and if so listed in the RFP Instructions; • is currently suspended from doing business with UN Women and removed from its vendor database(s). 10
Code of Conduct: All Bidders are expected to embrace the principles of the United Nations Supplier Code of Conduct, reflecting the core values of the Charter of the United Nations. UN Women also expects all its suppliers to adhere to the principles of the United Nations Global Compact and recommends signing up to the Women’s Empowerment Principles. 2. Cumulative Analysis Methodology: A proposal is selected based on cumulative analysis where the total score is obtained upon a combination of the weighted technical and financial attributes. A two-stage procedure will be utilized in evaluating the proposals; the technical proposal will be evaluated with a minimum pass requirement of [70%] of the obtainable [700] points assigned for the technical proposal. A proposal shall be rejected at this stage if it fails to achieve the minimum technical threshold of [70%] of the obtainable score of [700] points prior to any price proposal being opened and compared. The financial proposal will be opened only for those entities whose technical proposal achieved the minimum technical threshold of [70%] of the obtainable score of [700] points and are determined to be compliant. Non-compliant proposals will not be eligible for further consideration. The total number of points that a firm/institution may obtain for its proposal is as follows: Technical proposal: [700 points] Financial proposal: [300 points] Total number of points: [1000 points] Evaluation of financial proposal: In this methodology, the maximum number of points assigned to the financial proposal is allocated to the lowest-priced proposal. All other price proposals receive points in inverse proportion. The formula is as follows: p = y (μ/z) Where: p = points for the financial proposal being evaluated y = maximum number of points for the financial proposal μ = price of the lowest-priced proposal z = price of the proposal being evaluated The contract shall be awarded to the proposal obtaining the overall highest score after adding the score of the technical proposal and the financial proposal. Evaluation of technical proposal: An Evaluation Committee will be constituted by the MNRE UN Women to evaluate the proposals. The technical proposal is evaluated and examined to determine its responsiveness and compliance with the requirements specified in this solicitation documents. The quality of each technical proposal will be evaluated in accordance with the following technical evaluation criteria and the associated weighting (total possible value of [700] points): 11
1. Expertise and Capability of Proposer Points (Expertise of organization submitting proposal) obtainable 1.1 Organizational Architecture 10 Adverse judgments or awards: • The proposer is in sound financial condition based on the financial documentation and information furnished in their proposal which should not show any financial concerns, such as negative net worth, bankruptcy 10 proceedings, insolvency, receivership, major litigation, liens, judgments or bad 1.2 credit or payment history. • The proposer has not declared bankruptcy, are not involved in bankruptcy or receivership proceedings, and there is no judgment or pending legal action against them that could impair their operations in the foreseeable future. General Organizational Capability which is likely to affect performance (i.e. size of 1.3 the organization, the strength of management support) 10 The extent to which any work would be subcontracted (subcontracting carries 1.4 additional risks which may affect delivery, but properly done it offers a chance to 10 access specialized skills.) 1.5 Quality assurance procedures, warranty 10 Demonstrated relevant knowledge and experience: • Legally constituted organization with a valid registration. • Minimum 5 years of experience in areas related to gender-based violence advocacy as well as providing case support services and referrals to women survivors of GBV and trafficking. • Experience in community development and empowerment. 1.6 100 • Experience working on prevention of trafficking and response to women migrant workers case of violence, is an asset. Total Points for Criteria 1. Expertise and Capability of Proposer 150 2. Proposed Work Plan and Approach Points (Proposed methodology) obtainable Analysis Approach, Methodology- including Proposer’s understanding of UN 2.1 350 Women’s work, adherence to procurement principles and TOR. 2.2 Management Services – Timeline and deliverables. 100 Total Points for Criteria 2. Proposed Work Plan and Approach 450 3. Resource Plan, Key Personnel Points (Qualification and competencies of proposed personnel) obtainable 12
Composition of the team proposed to provide, and the work tasks (including 100 3.1 supervisory) Curriculum vitae of the proposed team that will be involved either full or part time. The Team Leader should have: • Master’s degree in the field of international development, gender studies, social work or other related area • A minimum of 5 years of relevant experience in project/programme development and implementation with strong technical expertise in preventing violence against women and social norms change. • Demonstrated experience in managing EVAW program, developing, supporting, adapting and piloting evidence-based programming on prevention of violence. • Knowledge about gender equality and women empowerment and violence against women. • Familiarity with trafficking and violence against women migrant worker prevention is an asset. • Experience working for UN Women is a distinctive advantage. The Team Member(s) should have: • Bachelor’s degree in social sciences or any other related area. • A minimum of 3 years in in project/programme development and implementation with technical expertise in violence against women. • Experience working on prevention of violence against women and girls’ projects is an advantage Team Members will be assessed on the following: • General Qualification • Suitability for the Programme • Strong background in managing VAW prevention and response programs • Previous experiences of engagement and network with local government, CSOs and migrant community. • Professional Experience in the area of specialization as required by the ToR • Knowledge of the region • Language Qualifications Total Points for Criteria 3. Resource Plan, Key Personnel 100 Grand total points 700 70% of 700 points = 490 points needed to pass technical evaluation Section 1.0: Expertise and Capability of Proposer 13
1.1 Organizational Architecture • Background: Provide a brief description of the organization submitting the proposal, including if relevant the year and country of incorporation, types of activities undertaken, and approximate annual revenue. • Financial capacity: The Proposer shall demonstrate its financial capacity and reliability with regard to the requirements of the Terms of Reference, which can be established by supporting documentation including for example the most recent Audited Financial Statements duly certified by a public accountant. [Request for financial capacity of intuition should depend on the nature/complexity of the work, as defined in the TOR] 1.2 Adverse judgments or awards • Include reference to any adverse judgment or award. 1.3 General Organizational Capability • Outline General Organizational Capability which is likely to affect performance (i.e. size of the organization, strength of project management support e.g. project management controls, global networking, financial stability). • Include a description of past and present experience and relationships that have a direct relationship to the performance of the TOR. Include relevant collaborative efforts the organization may have participated in. • Explain any partnerships with local or other organizations relevant to the performance of the TOR. Special attention should be given to providing a clear picture of roles, responsibilities, reporting lines and accountability. Letters of commitment from partners and an indication of whether some or all have worked together previously. 1.4 Subcontracting • Explain whether any work would be subcontracted, to whom, how much percentage of the work, the rationale for such, and the roles of the proposed sub-contractors. Special attention should be given to providing a clear picture of the role of roles, responsibilities, reporting lines and accountability. 1.5 Quality assurance procedures, risk and mitigation measures • Describe the potential risks for the performance of the TOR that may impact achievement and timely completion of expected results as well as their quality. Describe measures that will be put in place to mitigate these risks. Provide certificate (s) for accreditation of processes, policy e.g. ISO etc. 1.6 Relevance of Specialized Knowledge and Experience on Similar Projects • Detail any specialized knowledge that may be applied to performance of the TOR. Include experiences in the region. • Describe the experience of the organization performing similar goods/services/works. Experience with another UN organizations/ major multilateral / or bilateral programmes is highly desirable. • Provide at least 3 references Section 2.0: Proposed Work Plan and Approach 14
2.1 Analysis approach, methodology • Provide a description of the organization’s approach, methodology, and timeline for how the organization will achieve the TOR. • Explain the organization’s understanding of UN Women’s needs for the goods/services/works. • Identify any gaps/overlaps in UN Women’s coverage based on the information provided. • Describe how your organization will adhere to UN Women’s procurement principles in acquiring services on behalf of UN Women. UN Women’s general procurement principles: a) Best Value for money b) Fairness, integrity and transparency c) Effective competition d) The best interests of UN Women 2.2 Management - timeline, deliverables and reporting • Provide a detailed description of how the management for the requested goods/services/works will be implemented in regard to the TOR Environment-related approach to the service/work required Please provide a detailed description of the methodology for how the organization/firm will achieve the Terms of Reference of the project, keeping in mind the appropriateness to local conditions and project environment. Section 3.0: Resource Plan, Key Personnel 3.1 Composition of the team proposed to perform TOR, and the work tasks (including supervisory) Describe the availability of resources in terms of personnel and facilities required for the TOR. Describe the structure of the proposed team/personnel, and the work tasks (including supervisory) which would be assigned to each. An organigram illustrating the office location (city and country), reporting lines, together with a description of such organization of the team structure, should be submitted. Profile on Gender Equality • Proposer is strongly encouraged to include information regarding the percentage of women: (1) employed in the Proposer’s organization, (2) in executive and senior positions, and (3) shareholders. 15
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