STREET SURVIVAL GUIDE 2022 - GREATER VICTORIA
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G R E AT E R V I C T O R I A
STREET
SURVIVAL
GUIDE
2022
1HELP NUMBERS: EMERGENCY SHELTERS:
(More info on page 3) QUICK FINDER
CALL OR TEXT 211 (24/7) Rock Bay Landing 250-383-1951
BC211.CA (24/7) Salvation Army ARC 250-384-3396 Meals 2 Pet Care 10
HEALTHLINK BC tel:811 (24/7) Sandy Merriman House
Shelters 3 Thrift Stores 11
250-480-1408 self-identified women 19+
TAPS 250-361-3521 email: Victoria Women’s Transition Harm Reduction Resources 4 Clothing & Household Items 11
(Together Against Poverty Society) House Crisis Line: 250-385-6611
Income Assistance, Disability, Taxes, Supervised Consumption 4 Downtown Map 12-13
The Cridge Transition House
Tenancy & Employment Advocacy
self-identified women 250-479-3963 24/7
Substance Use Support 5 Burnside Gorge Map 14
Burnside Gorge Community Our Place, 919 Pandora Ave
Association 250-388-5251 email: Daily Drop in Centre: 6:30am-9pm Food Banks 6 Senior Services 14
24 Hr Washrooms 6 Youth Services 15
CALL 911 FOR EMERGENCY ONLY Free Phone 7 Counselling and Support 16-17
GOVERNMENT PHONE NUMBERS: Free Laundry 7 Legal Support 17
BC Ministry of Social Development & Poverty Reduction 1-866-866-0800 Storage 7 Family Services 18
Service BC 250-387-6121 Government of BC Services Mon-Fri 7:30am-5pm
Computer & Internet 8 Employment Support 19
BC Residential Tenancy Branch email: 250-387-1602
BC Ombudsperson - 250-387-5855 - 947 Fort St (2nd floor) ID Replacement 8 Indigenous Services 20-21
Office of Grace Lore, MLA Victoria-Beacon Hill 250-952-4211 Showers 9 How To 22
1084 Fort St Mon-Thurs 10am-12:30 & 1:30-4pm. Offering assistance with
advocating / liaising with provincial government agencies and replacement ID
Hair Cuts 9 Housing Services 23
Service Canada, Revenue Canada, Canada Pension Plan,
Records of Employment, EI, GST, SIN, Passport, etc 1.800.622.6232
Foot Care 9 Art Spaces & Studio Time 24
https://www.canada.ca/en/employment-social-development/services/my-account.html
Colwood: 3179 Jacklin Road Request help online: eServiceCanada
Victoria: 1150 Douglas St, Bay Centre, Suite 450 (4th floor) Health 10 City Bylaws & My Rights 25
CRISIS LINE 1• 888• 494• 3888 24/7 Dental 10 Coalition Monthly Lunch TBA
Reach out, you’re not alone. Street Survival Guide updated Jan 2022 Next scheduled update: Apr 2022
2MEALS SHELTERS
Rainbow Kitchen 9-10 Club Soup Kitchen Rock Bay Landing (VCAS) The Arbutus 2916 Douglas St
500 Admirals Rd St Andrew’s Cathedral 535 Ellice St 250-383-1951 (around back) (PHS) 250-360-0093
250-384-2069 740 View St 778-440-7687 Bed signup starts @ 7am 24 /7 Co-ed and women’s only
Meals are M-F starting at 8:30am Breakfast: Mon-Fri 8-10am Open Bed giveaway @ 1pm (trans* inclusive) Pets allowed
First come, first serve. Christmas Shelter curfew 2–5am • 19+ pets ok
during COVID-19 with soup-to-
meal Dec 25. Bread and produce go bagged meals. Open all stat 1240 Yates St (OPS) 778-265-0809
Salvation Army ARC 225 Russell St (OPS) 778-265-5977
based on availability holidays except Christmas Day 525 Johnson St 250-384-3396
Men only, 19+ Sandy Merriman House (VCAS)
Sandy Merriman House Free emergency beds (21) 809 Burdett Ave 250-480-1408
Our Place 809 Burdett Ave Daily rate for transition beds or Bed signup starts @ 7:30am
919 Pandora Ave 250-480-1408 $550/month includes meals Beds assigned @ 2:00pm
250-388-7112 Lunch suspended due to COVID. For women at risk of / experiencing
Breakfast: 7-8am Lunch: 12-1pm The Cridge Transition House
For women at risk of/ experiencing 250 479-3963 (24/7) A safe place homelessness, including trans
Dinner: 5-6:30pm. 7 days a week homelessness, including trans for self-identified women with or women, gender fluid & non-binary
Nutrition Bar: women, gender fluid & non-binary without children who are escaping people, 19+
Weekdays: 7-11:30am, 1-4:30pm, people violence or abuse in their homes
Weekends: 12-4:30pm
Mustard Seed
PEERS
1-744 Fairview Rd, SEASONAL SHELTERS
625 Queens Ave Esquimalt 250-388-5325
250-953-1575 Lunch: For current and former sex
Lunch: Mon-Fri 12-1pm workers only, Mon-Thur 12:30pm Extreme Weather Response Shelters: EWR in effect NOV 1– MAR 31
Coffee & afternoon programs.
Street Cafe: Fri 6pm Food Not Bombs Our Place Seasonal Shelters Salvation Army ARC
Agape Lunch: Sat 12 noon Centennial (Spirit) Square 250-388-7112 7:30pm - 6:30am 525 Johnson St 250-384-3396
Sun 4:30-5pm Inquire @ 919 Pandora (front desk)
Vegan, homecooked meal First Met United Church Victoria Cool Aid Society (VCAS)
Anawim House 932 Balmoral Ave 2317 Dowler Place 250-381-2159
973 Caledonia Ave Red Cedar Café Downtown CC 535 Ellice St 250-383-1951
250-382-0283 1900 Douglas St (Le Soleil) 755 Pandora Ave
Breakfast: Mon-Tue Thu-Fri 10am Weds @ 4pm Menu posted (~24hrs) Daytime Warming Centers:
Lunch: Signup 10-11am Mon, Tue Delivery/Pickup Sunday.
Thu, Fri (Max 20 / lunch) Pay what you can 778-817-0395 / Youth Emergency Weather Shelter: Out of the Rain
Showers/Laundry: Mon, Tue, 1450 Elford Street 250-415-3856 for Youth 15-25
Thu, Fri 9:30-3pm
For people 19+ abstinent from
substances. YOUTH SHELTERS
Salvation Army ARC
525 Johnson St Out of the Rain Youth Shelter Kiwanis Emergency Youth Shelter
250-384-3396 1450 Elford St (location changes) 2117 Vancouver St Youth 13-18
Lunch: Mon-Fri: 12 noon 250-415-3856 Youth 15-25 250-386-8282 Intake Mon-Fri,
Oct 15 to Apr 15 9pm-8am no intake 9am-1pm. Open 24/7
Pets allowed (refer to schedule to Counsellors, meals, laundry &
Up to date food information: Meals and Food Banks confirm) outoftherainvictoria.ca hygiene supplies. Youth & family
mediation available.
2 33HARM REDUCTION SUBSTANCE USE
RESOURCES SERVICES & SUPPORT
AVI (AIDS Vancouver Island) Daily Dose Society Island Health Victoria (CARES) Alcoholics Anonymous
713 Johnson St (3rd Floor) 820 Cormorant St 250-800-0569 250-519-3485 Central Office
250-384-2366 Mon-Fri 10-3pm Supply distribution, Sobering & Assessment Centre: 24 Hr Hotline: 250-383-7744
Naloxone, overdose prevention, Naloxone program, 1119/1125 Pembroke St Office number answered Mon-Fri,
safer drug use supplies, safer sex substitution drug therapies Inebriated assessment & shelter 9-5pm: 250-383-0415 aavictoria.ca
supplies, peer support, nursing support, outreach & education Recovery Addictions Support
care, harm reduction counselling, to encourage harm reduction (RAS): 7 day a week program Umbrella Society
and referrals behaviors (adults & teens) for clients new to recovery. 8-415 Dunedin St
Inreach: 250-889-0268 Daily 3-10pm COVID testing: Sun-Fri 9am-5pm Psychoeducational groups.
Mobile Harm Reduction: Wed-Fri 12-4pm Detox/Stabilization unit: 250-380-0595
250-896-2849 (Victoria area only) Mon-Fri 8:30-4:30pm
2334 Trent Street
AVI Westshore Health Centre: SOLID 1056 North Park St (EMP, 5th floor): 250-519-7708
#111-2787 Jacklin Road, 250-298-9497 9am-4pm Peer Drug & Alcohol Counselor
or by community referral. Cool Aid Clinic: 713 Johnson St
Langford 250-940-3605 support + Safer substance use Rapid Access Addiction Clinic
Mon 1:30-6:30pm information, Women’s Night, Call 250-385-1466 for appointment
1119 Pembroke St 250-519-3485
Tues & Thurs 9:30am-4:00pm Indigenous Women’s Action
Opioid substitution services Group, Women’s HepC Group,
Mon-Fri 9-11:30am Supports LifeRing 250-920-2095
people with problematic opioid
(methadone and suboxone) Naloxone Training use who are ready for treatment. Daily Dose Society
in a low barrier setting Outreach on street: Accepts referrals from community
Daily 8:30-10:30am & 820 Cormorant St 250-800-0569
providers, doctors, Island Health’s Wheels for Recovery rides:
PACIFICA DOS 250-220-8064 Mon-Fri 8:30-10:30pm Substance Use Intake & hospital.
No in-person drop-in due to COVID Found used needle?: 250-298-9497 Mon-Fri 5:45am-4pm, Sat-Sun
Limited walk-in appointments are 7:45am-3pm. Free transportation
also available. service for patients in substance
Sobering & Assessment Peers Night Outreach
Centre 1125 Pembroke St Government @ Discovery St Addictions Outpatient Treatment use recovery needing rides to
250-213-4444 Open 24/7 & Rock Bay Ave Nightly 7-11pm Clinic 1250 Quadra St (2nd floor) important appointments: Medical,
250-744-0171 250-519-3544 pharmacy, detox and medication
Youth Action Committee Drop-In Centre: Mon-Thur 11-2:30pm Substance use services: 250-213-4444 programs, correctional, food
This Is Harm Reduction: 1-744 Fairview Rd 250-388-5325 banks, family visits, etc. Get
Salvation Army Addictions support with Social & Health
Rehabilitation Centre Services Coordination and
525 Johnson St assistance in the areas of:
SUPERVISED CONSUMPTION 250-384-3396
substance use disorders daily
medication programs, storage
SITES (Island Health) Intake: Mon-Fri 8:30 - 4:30pm
Live-in Drug & Alcohol
lockers, ID documents, cashing
gov’t cheques, obtaining bank
SMART RECOVERY • • • • • • accounts without ID.
The Harbour Rock Bay Landing AA: Fri-Sat 7:30pm
941 Pandora Ave 535 Ellice Street • 6:30am-8pm NA: Fri 6:30pm Pandora Clinic
Consumption booths, post-use Hours vary depending on staffing 922 Pandora Ave
areas, counselling, medical help, Narcotics Anonymous (SVINA) 250-294-6714
naloxone kits, education & support RESIDENTS ONLY: 24 Hr Helpline: 250-383-3553
8 am - 8 pm 7 days a week Johnson Street 844 Johnson St
Le Soleil 1900 Douglas St Referrals to Detox, Stabilization and Treatment available at
Safe Inhalation Site Howard Johnson 310 Gorge St E Our Place, Cool Aid Clinic, Mustard Seed, AVI, Salvation Army
926 Pandora Ave Muncey Place 3020 Blanshard St Rehab Centre, Sandy Merriman, Peers, Rock Bay Landing &
8am-6:30pm 7 days a week Addiction Outpatient Treatment Clinic
44 5FOOD BANKS FREE PHONE
St Vincent de Paul Quadra Village CC Our Place Society
Social Concern Office Living Edge • Fresh Food 901 Kings Rd 250-388-7696 919 Pandora Ave
833 Yates St 250-382-0712 Mon-Thursday 9-4pm 250-388-7112 For people without fixed
Mon-Fri 10am-3:30pm Central Baptist Church address / phone, or any way to stay
833 Pandora Friday 9-2pm
in touch, we offer phone, fax, mail &
Mon 5-6pm messaging services. We receive mail
St John the Divine Sandy Merriman
1611 Quadra St 250-383-7169 for over 400 people and are able to
Gateway Baptist Church 809 Burdett Ave take phone messages for all of our
Most Tues & Fri 10am-noon 898 Royal Oak Ave 250-480-1408
Closed the week after cheque issue family members.
Tues 4:30-6pm Residents only due to COVID.
One food hamper per month For women at risk of / experiencing
UVIC Family Centre Downtown Community Centre
homelessness, including trans 755 Pandora Ave
Mustard Seed 2375 Lam Circle women, gender fluid & non-binary
625 Queens Ave Weds 2:30-3:45pm 250-383-0076
people Mon – Fri 8:30–11:30am, 1–3:30pm
250-953-1575 ext 116
Mon-Fri 10am-1:30pm Everyone Queens Manor Saturday 9–11:45am
welcome. The last person will be seen 804 Queens Ave
at 1:15pm. Walk in or by appointment. Thur 11am-12pm Bay Centre Lower floor 25¢
ID required. 1st & 2nd Fri of the month Saanich Baptist Church
3-6pm by appointment only. 7577 Wallace Drive
Quadra Village Community Centre
901 Kings Rd Bread Tue-Thu 9-4pm
Thurs 5:30-6:30pm
679 Goldstream Ave
FREE LAUNDRY
Red Cedar Café Free Store Fri 12-1pm
1900 Douglas St (Le Soleil) 511 Constance Ave Scrubby’s Laundromat Anawim House
Mondays & Fridays 10-2pm Sat 11am-12pm 50 Burnside Road West 973 Caledonia Ave
Free service for unhoused only 250-382-0283
Community Food Support livingedge.ngo Mon 10-4 (2 small loads/1 large) Mon, Tue, Thu, Fri 9:30-3pm,
Weekly Food Deliveries: Adults only: 19+ men and women
Free Fridge: 2725 Rock Bay Ave Sandy Merriman abstinent from substances.
(on David St) Residents only due to COVID
Rock Bay Landing
Residents only due to COVID
24 HR WASHROOMS
STORAGE
Centennial Square (Spirit Square) Langley Loo
Between Pandora & Fisgard Bastion Square
Behind the security desk at the on Langley Our Place City Centre Storage
bottom of the parkade Street 919 Pandora Ave 203 - 824 Johnson St
between 250-388-7112 250-384-4233
Yates & Day Lockers: 8-3pm Hours vary on Mon-Sat 9-4pm
Fort stat holidays Rates vary $! No deposit necessary
Streets
6 7COMPUTER & INTERNET SHOWERS
Our Place Greater Victoria Downtown Anawim House Sandy Merriman House
Computer Room Public Library Community Centre 973 Caledonia Ave 250-382-0283 809 Burdett Ave 250-480-1408
919 Pandora Ave 250-940-4875 755 Pandora Ave Mon, Tue, Thu, Fri 9:30am–3pm Residents only due to COVID.
250-388-7112 Central Branch: 250-383-0076 19+ only, men & women, must be For women 19+ at risk of / or
Hours vary. 735 Broughton St Mon-Wed 10am-1pm abstinent from substances. experiencing homelessness,
Mon, Wed, Fri, Sat 30 minutes / free including trans women, gender
Work BC 10-6pm. Tues & Thur printing available Our Place fluid & non-binary people.
Employment 10-7pm. Sun 1-5pm 919 Pandora Ave 250-388-7112
sxʷeŋxʷəŋ təŋəxʷ Victoria Disability 8am-8pm Hours may vary
Services Centre James Bay Branch: Resource Centre
Registration required. due to staffing shortages
385 Menzies St 817A Fort St
Appointment only (COVID) 250-940-4875 250-595-0044
Intended for job search Mon-Wed, Fri-Sat 10- COVID protocol
activities. 6pm. Thur 10-7pm.
201-1483 Douglas St Internet access
250-388-0858
201-3962 Borden St
250-479-9675
Mo Tu Fri 8:30-4:30pm
Quadra Village
Community Centre HAIR CUTS
901 Kings Rd
Wed 8:30-4:30pm 250-388-7696 /
Thurs 8:30-3pm to book computer time,
up to 5 pages printed Our Place Mustard Seed
REES 919 Pandora Ave 625 Queens Ave
465 Swift St Hours change, call 250-385-2454 250-953-1575
250-595-8619 Call around 9am each day to
Wed-Thurs 10am-1pm check & see if our Chaplain/Hair
Dresser will be in.
ID REPLACEMENT FOOT CARE
Rock Bay Landing CSWs Service Canada Our Place Hygiene Area Mustard Seed
535 Ellice St Mon-Sat 8am-6pm 1150 Douglas St, Bay Centre,
Residents only due to COVID 4th Floor, Suite 450 919 Pandora Ave 625 Queens Ave
Mon-Fri 8:30-4pm Sat 10am-12noon (Hours vary) 250-953-1575
Call for availability: 250-388-7112 Tuesdays 11am - 2pm in the
Office of Grace Lore, MLA For proof of SIN, ID will be required.
Wellness Room unless the nurse is
1084 Fort St 250-952-4211
Mon-Thurs 10am-12:30 & 1:30-4pm not available. Please call to check.
Check with Service Providers for ID Clinic dates & locations
8 9HEALTH & DENTAL THRIFT STORES
Cool Aid Burnside Medical VIHA islandhealth.ca Beacon Community Services Salvation Army Thrift Stores
Access Health Centre 101 Burnside Rd Urgent & Primary Care: Mon-Sat 9:30-4:30pm Sun 10-4pm: Victoria:
Primary Health Care 250-381-4353 8:30am-7:30pm 2644 Quadra St 250-590-5616 525 Johnson St 250-384-3755
713 Johnson St Call or email: 1107 Pandora Ave 715 Pandora Ave 250-388-3500 2-990 Hillside Ave 250-380-7717
250-385-8469 email: Mon-Thur 7:30am- 547 Michigan St
App’t only: 250-519-3770 9756 Third St, Sidney 250-656-3511 1551 Cedar Hill X 250-382-3714
Accepting new patients 9pm Fri 7:30-6pm
Mon & Tues 9-6pm Weekends & Holidays: 890 Esquimalt Rd 7105-B W Saanich Rd, Brentwood 102-3934 Quadra St 250-384-3755
Wed & Thur 9-8pm 9-4pm 250-519-3880 Bay 250-652-0432 Greater Victoria:
Fri 9-3pm Patients 582 Goldstream Ave 855 Shawnigan-Mill Bay Rd
only same day booking Our Place 250-519-6919 WIN Store 250-480-4006 (ext 0) Mill Bay 250-743-2123
Mobile Health 919 Pandora Ave Island Health Mon-Sat 10-5pm 7181 West Saanich Rd
Clinic Schedule: 250-388-7112 Street Nurse 785 Pandora Ave Brentwood Bay 250-652-4622
Doctor in the House: 250-361-7056 1803 Cook St 305 Island Highway
Cool Aid Dental Sun 9-10am Tue - Fri 1-4pm
Crisis Help (6-10pm) 220-172 Wilson St View Royal 250-708-0520
713 Johnson St Nurse: Mon 1-3pm 777 Goldstream Av
(2nd floor) 250-383-5957 Fri 10am-noon Text: 250-800-3806
Mon-Thurs 9-4pm Mobile Health Unit: Chat: St. Vincent de Paul Mon-Sat 10-4pm Langford 250-478-6933
1010 Craigflower Rd, Esquimalt
Friday 8:30–3pm Courtyard Tues 1-3pm 2784 Claude Rd, Langford
Call or email Volunteer Drs, Nurses & VIHA Communicable BC SPCA 778-265-7700
to make appointment Wellness Practitioners. Disease Program 103-1497 Admirals Rd
Schedules vary, check Mon-Fri 8:30-4:30pm James Bay United
Pandora Dental online weekly calendar 1-866-665-6626 517 Michigan St Value Village 1810 Store St
1035 Pandora Ave of services By appointment Fri & Sat 10am-1pm 250-380-9422
250-385-0311 Island Deaf & Hard
Yates & Quadra of Hearing Centre
Rock Bay Landing Integrated Health 130-1555 McKenzie
250-592-8144 /
FREE CLOTHING &
535 Ellice St
250-383-1951
1107 Pandora Ave
250-519-3870 Mon-Fri 8:30-4:30pm HOUSEHOLD ITEMS
Dr. Price: Mon 8:30-12pm (Call before coming) Employment & hearing aid
Nurses: Wed 10-11:30am Mon-Fri 8:30-5pm services for low-income Mustard Seed Our Place
St. John Ambulance: Sat-Sun 10-4pm deaf & hard of hearing 625 Queens Ave 919 Pandora Ave
Thurs 10am-12 wound seniors & adults 250-953-1575 250-388-7112 8-3pm
care, blood pressure, sugar STI Clinic Clothing boutique open Mon-Thurs
monitoring 1947 Cook St Victoria Hearing Clinic 10am-12 & 12:30-1:30pm
St Vincent de Paul SCO
250-388-2225 Mon-Fri 8:30-4:30pm 833 Yates St 250-382-0712
Virtual Doctors: Free STI testing by 1947 Cook St Quadra Village CC Mon-Fri 10am-3:30 Vouchers for
getmaple.ca appointment 250-388-2250 901 Kings Rd 250-388-7696 / SVDP Thrift Stores available
vivacare.ca Mon 10-2pm 345 Wale Rd (West Mon-Thurs 10am-3pm Fri 10am-1pm
telus.com/en/health Tues & Thur 1-4pm Shore) 250-519-3491
Salvation Army ARC
Backpack Project 525 Johnson St
Vouchers for SVDP Thrift Stores
PET CARE
Our Place 919 Pandora Ave 250-388-7112 2nd Sunday of the month Free books available at: Mustard Seed, Our Place Computer Room,
Dog and cat food occassionally available at food banks and emergency shelters, ask the staff Rock Bay Landing, St Vincent de Paul SCO & Salvation Army
10 11PEMBROKE ST
DOWNTOWN VICTORIA 26
41
PEMBROKE ST
1 The Soup Kitchen
9-10 Club 740 View St
18 Salvation Army
525 Johnson St DISCOVERY ST DISCOVERY ST 22
VANCOUVER ST
STORE ST
40
QUADRA ST
2 Action Committee 19 Sandy Merriman GREEN ST
for People with House
CHATHAM ST CALEDONIA AVE
GOVERNMENT ST
809 Burdett Ave
BLANSHARD ST
Disabilities
DOUGLAS ST
948 View St CALEDONIA AVE
20 Service Canada
42 4
TY
3 Anawim House Suite450 1150 Douglas St
EE
973 Caledonia Ave HERALD ST HERALD ST
3
RD
COOK ST
21 SOLID NORTH PARK ST
1056 North Park St
4 Bridges for
17 8 21
Women Society 22 STI Clinic
1809 Douglas St FISGARD ST FISGARD ST
1947 Cook St
RD 5 Cool Aid Health & 23 St John the Divine BALMORAL RD
Dental Clinics, AVI 1611 Quadra St
CORMORANT ST
15 10 13
713 Johnson St
6 Cool Aid Downtown
24 St Vincent de Paul 23 MASON ST
Social Concerns
N ST
Community Centre Office JOHNSO PANDOR
A
755 Pandora Ave 833 Yates St AVE
7 6
7 Work BC 25 TAPS 18 PANDORA AVE
201-1483 Douglas St 828 View St JOHNSON
BROAD ST
ST 14
8 Labour Unlimited 26 Trades Labour 5 16
1732 Douglas St 2028 Douglas St
28 JOHNSON
ENT ST
9 The Law Centre, 27 Victoria Disability YATES ST ST
Resource Centre
S ST
Justice Access
LANGLEY ST
Centre 817A Fort St 29
24
GOVERNM
ARD ST
DOUGLA
225-850 Burdett VIEW ST 1 30 YATES ST
WHARF ST
28 Victoria Youth
20 25
ST
10 Daily Dose Empowerment
BLANSH
820 Cormorant 533 Yates St 2
QUADRA
11 Library Main INNER HARBOUR
29 Volunteer Victoria FORT ST VIEW ST
COOK ST
Branch 306-620 View St
735 Broughton St
30 Yates St Integrated BROUG
HTON
ST
27
12 Foundry Youth Health Clinic FORT ST
ST
Clinic 105-911 Yates St MEARES
11 ST
N
3rd Flr, 818 Douglas St
GORDO
31 YMCA
13 Men’s Therapy 851 Broughton St
HUM COURTN
EY ST 31
BO
LDT
ER ST
Centre
847 Fisgard St ST
40 Coalition (GVCeH) 12 9
VANCOUV
611 Discovery St BURDET
14 Our Place T AVE
919 Pandora Ave 41 Victoria Literacy
Connection
19 BURDETT
AVE
15 Pacifica DOS
A10-830 B
Pembroke
EL St
826 Cormorant St LEV
IL
LE
16 Pandora Dental 42 Red Cedar Café ST McCLUR
E ST McCLURE
ST
1035 Pandora Ave 1900 Douglas St
SU
PE HU
R M
12REESIOR S
17 BO 13
465 Swift StT LD RICHARD
K T SOUR
NS SPRUCE
32
R
ID
BL
E IT AVE
D
CE RD SUMM
N
AN
CE
THE GORGE
LA
LI E
36
SH
T
A
JU
AVE
A
Z
TOPA
RD
YOUTH SERVICES
ER
MANC
HEST
DUNE
DIN R
D
39 TOPAZ AVE 32 Burnside Gorge CA
ST
NANA
471 Cecelia Rd
QUESN
ND
DO
LLY RD
A
A
IMO S
GARB
TL
UG
33 Community Fridge
E
JU
ND RD
L ST
JUTLA
LAS
2725 Rock Bay Ave
T
BRIDG
38 HOUSING & SHELTER SUPPORT
ST
34 John Howard
Out of the Rain Youth Shelter Victoria Youth Empowerment
E ST
E ST ST
ELLIC ET 2675 Bridge St
RK
MA
AVE 1450 Elford St (location changes) Society (YES)
SIDE
37 33 HILL 35 The Mustard Seed 250-415-3856 Youth 15-25 533 Yates St 250-383-3514
Open 8:30pm - 8am
RO
T 625 Queens Ave Youth 13-19
SS
ROC
ID S
DAV Pets allowed (refer to schedule to confirm) Daytime Drop-in: 9-5pm
DO
AV E
L
SIDE
N
HILL K BA 36 Rhino Labour outoftherainvictoria.ca Showers, laundry, clothing and
BRID
UG
RD 110-2950 Douglas
TUR
N ST internet. Access to youth detox,
LAS
Y AV
GS
34
G
JOH KIN
Kiwanis Emergency Youth
E ST
outreach team, life skills and
NER
PLEASA
E
ST
37 Rock Bay Landing Shelter (KEYS) 2117 Vancouver St independent living program.
ST
BAY ST 535 Ellice St 250-386-8282 Youth 13-18 Alliance Club: drop-in Mon-Thur
NT ST
1-7 day stays. Counsellors, meals, 12:30-7:30pm with dinner served &
38 1Up Victoria
QUEENS AVE laundry and hygiene supplies. Friday 12:30-2:30pm
602 Gorge Rd East
GOVERNMENT ST
Youth & family mediation available.
35 39 Arbutus Shelter Intake Mon-Fri. No intake 9am-1pm Burnside Gorge Community
PRINCESS AVE 2916 Douglas St Association
Threshold Housing Society 471 Cecelia Rd
40 Coalition (GVCeH) 1524 Fort St Youth 16-24 Family services: 250-388-5251
PEMBROKE ST
611 Discovery St 250-383-8830 9:30-4pm or
online: thresholdhousing.ca Sanctuary Youth Drop-In
40 DISCOVERY ST
767 Humboldt St (church basement)
HEALTH 250-385-6255 Youth 22 & under
SENIOR SERVICES
(we check for ID)
Foundry Victoria Youth Clinic Friday, Saturday, Sunday 3-6pm
818 Douglas St (3rd Floor) Warm meals, showers, laundry & more
Outreach: 250-818-6361
Clinic: 250 383-3552 Boys and Girls Club
James Bay New Horizons Silver Threads: Mon-Thurs 11-5pm, Fri 11-4pm 301-1195 Esquimalt Rd
234 Menzies St Seniors activities & counselling Walk in primary health care, 250-384-9133
250-386-3035 Mon - Sat 9am-4pm Victoria: 1911 Quadra St sexual health, mental health Mon-Thur 8:30-4:30pm Fri 8:30-1pm
Senior Reassurance: 250-386-4432 250-388-4268 Mon-Fri 9-3:30pm and substance use, counselling
Saanich: 286 Hampton Rd support/ care, lab and outreach Victoria Native
Quadra Village CC 250-382-3151 Mon-Fri 9-3:30pm services. Youth 12-24.
901 Kings Rd Friendship Centre
Café: 9-1pm No CareCard needed.
250-388-7696 ext 230 / email: 231 Regina Ave
Senior Entitlement Service: Our Place 55+ Club 250-384-3211 Mon-Fri 1-4pm
SUBSTANCE USE SERVICES By appointment only. Youth support
Mon drop-in 9-3pm, Tue-Thu by 250-940-5092 (3103)
appointment Events: Sign up for schedule, call/ workers, youth addictions and youth
Umbrella Society and family counsellors available.
Lunch: Mon 12-1pm 919 Pandora Ave 8-415 Dunedin St
Island Deaf & Hard of Hearing (Spiritual Care Center)
Centre 130-1555 McKenzie Ave 250-380-0595 Mon-Fri 8:30-4:30pm Youth Aged out of Care
COVID Vax passport required for all events! Addiction and mental health support
250-592-8144 Educational Funding:
Employment and hearing aids Seniors Distress Line 604-872-1234
services for deaf and hard of
Vancouver Island University youth (under 25 years of age) may access youthspace.ca
hearing seniors and adults.
ElderCollege Free membership: for online emotional support
14 15COUNSELLING &
MENTAL HEALTH SUPPORT COUNSELLING & SUPPORT
Victoria Sexual Assault Centre Daily Dose Society Mental Health Recovery Island Community Mental Health
201-3060 Cedar Hill Rd 820 Cormorant St 250-800-0569 Partners 941 Kings Rd 125 Skinner St 250-389-1211
250-383-3232 Wheels for Recovery rides: 250-384-4225 Mon-Fri 9am-4pm
250-383-5545 for service access. Mon-Fri 5:45am-4pm Mon-Fri 9-4pm Client & Family Services Community services for individuals
Mon-Fri 9-5pm Closed all stat holidays Sat-Sun 7:45am-3pm Peer support services, support recovering from mental illness
Free transportation service for individuals with any mental
PEERS for patients in substance use health diagnosis and those with no BPD Society Support Group
1-744 Fairview Rd 250-388-5325 recovery needing rides to important diagnosis. Weds on ZOOM ID: 252 792 981
Drop In Centre: Mon-Thur 11-2:30pm appointments: Medical, pharmacy,
Citizens Counselling
For current & former sex workers. counseling meetings, social support BC Schizophrenia Society,
services, correctional, food banks, 941 Kings Rd 250-384-9934 Victoria bcss.org
Provides daily lunch, educational
workshops, recreational and social family visits, etc. No drop-ins Fri-Sun Mon-Fri 10am-2pm
activities, access to harm reduction
Our Place Mental Health Society
supplies, support staff, computers
and household and clothing items. 919 Pandora Ave 250-388-7112 of Greater Victoria
or drop-in direct line: 250-385-2454
Men’s Therapy Centre
847 Fisgard St 250-381-6367
Mon-Fri 9:30-4:30pm, Wed-7pm
Umbrella Society
8-415 Dunedin St LEGAL SUPPORT
Closed 12-1pm (Lunch) For anyone 250-380-0595 Call or text
who identifies as masculine and Mon-Fri 8:30-4:30pm Supportive
has experienced childhood or adult Recovery Houses: Foundation House The Law Centre FREE LEGAL CLINICS:
trauma. Victim Services, counselling (men), Cooper House (men) & 225-850 Burdett Ave
& educational outreach. Hudson House (women). 250-385-1221 Switchboard 8-12 & 1-4pm Rock Bay Landing
Mon-Fri 9:30am-12 & 1:15-3:30pm 535 Ellice St 250-383-1951
Bridges for Women Society of Living Illicit Drug Free legal advice. Small cases, Call CSWs for support in booking.
219-645 Fort St 250-385-7410 Users (SOLID) criminal, civil & family law. Mon-Sat 8am-6pm
For women who have experienced 1056 North Park St 250-298-9497
trauma or abuse. Peer Support office hours: Mon-Fri Justice Access Centre Quadra Village Community
3pm Support groups, referrals and 225-850 Burdett Ave Centre 901 Kings Rd
Battered Women’s Support information. (More info on page 4) 250 356-7012 or connect toll-free at: 250-388-7696 Call for info
Services 604-687-1867 Service BC (Can/US)1-800-663-7867
La Société francophone Family law issues. Counselors, Action Committee for People
Vancouver Island Persons 2-1218 rue Langley 250-388-7350 information, mediation, children & with Disability Centre (ACPD)
Living with HIV / AIDS Lundi au Vendredi 10h00 à 15h00 spousal support. 948 View St 250-383-4105
205-1120 Yates St 250-382-7927 Mon-Fri 9am-4pm
Mon-Thur 10-4pm. Fri 10-3pm Victoria Disability Resource TAPS Assistance with applications &
Peer navigation, support & Centre 817A Fort St 828 View Street appeals for Persons With Disabilities,
treatment info by & for people living 250-595-0044 250-361-3521 Canada Pension Plan & CPP
with HIV/AIDS and HepC COVID protocol. Non-clinical Mon-Fri 9am-12 & 1-4:30pm Disability Benefits, OAS/GIS, SAFER,
support for people living with Close on stat holidays BC Housing & Subsidized Housing,
Greater Victoria Police Victim disabilities, such as: information & Income Assistance, Disability, Residential Tenancy, Pro-Bono Law
Services 250-995-7351 referral services. Clinic, Human Rights & Advocacy.
Tenancy & Employment Advocacy
Mon-Fri 9-5pm
Assisting those impacted by crime Our Place 919 Pandora Ave
see Outreach Staff Weds 4-6pm
– referrals for counselling
13
16 17FAMILY SERVICES EMPLOYMENT SERVICES
Mustard Seed- 1Up Victoria Bridges for Women Rhino Labour Work BC
Family Centre Single Parent 219-645 Fort St 110-2950 Douglas St Employment
625 Queens Ave Resource Centre Quadra Village 250-385-7410 (ext.103) 250-381-0202 Services Centre
For Food Security: 602 Gorge Rd East Community Centre Westshore 778-432-3790 Open at 5:30am, show Appointment only (COVID)
250-953-1588 250-385-1114 901 Kings Rd Sooke: 778-584-7410 up as early as possible. 201-1483 Douglas St
Family Services: Mon, Tues, Thur, Fri 250-388-7696 / For women who have Need photo ID, Steel 250-388-0858
250-220-6992 9-4pm Wed 12-7pm Mon-Thurs 9-4pm experienced trauma or Toed boots, proof of 201-3962 Borden St
Parenting workshops, one Fri 9-2pm abuse SIN. Prefer application 250-479-9678
to one supprt, community Victoria Women’s filled out day before. Mo, Tu, Fr 8:30-4:30pm
referrals, skill development Transition House Family Services of REES – Community Wed 8:30-6pm
opportunities. Family 100-3060 Cedar Greater Victoria Casual Labour Pool Victoria Native Thur 8:30-3pm
dinners 2nd & 3rd Sun Hill Rd 9-4pm 1004 North Park 465 Swift St Friendship Centre
every month 5pm, please 250-592-2927 250-386-4331 250-388-9296 No Drop in due to COVID Island Deaf & Hard
call let them know you Crisis Line: 250-385-6611 1-877-386-4333 By appointment (COVID) 250-384-3211 of Hearing Centre
are coming. Parents must For self-identified Call for appointment. Mon-Fri 9-3:30pm 231 Regina Ave 130-1555 McKenzie Ave
be accompanied by their women fleeing abuse For families dealing with Mon–Fri 1-4pm 250-592-8144
children. divorce or separation. John Howard CEER Program Employment & hearing
Victoria Native
Friendship Centre Umbrella Society Society (Career, employment and aids services for deaf
The Cridge 2675 Bridge St education resources) and hard of hearing
231 Regina Ave 8-415 Dunedin St
Centre for the Family
250-384-3211 Call Call or Text: 250-386-3428 Call for appointment. seniors and adults.
1307 Hillside Ave Mon-Fri 8:30-
250-384-8058 Provides Mon–Fri 1–4pm to 250-380-0595
access all services. Mon-Fr 8:30-4:30pm 4:00pm Assistance Victoria Literacy Victoria Disability
a wide-range of services to to provincially and Connection Resource Centre
families, including outreach Family Programs
Esquimalt Teen federally released A10-830 Pembroke St 250-595-0044
services for young parents Centre inmate adults & youth. 250-382-0014 COVID protocol
Surrounded by Cedar
& women fleeing violence 211-1497 Admirals 527 Fraser St Services such as Mon-Thur 9-4pm, by Mon-Fri 9-4pm
Burnside Gorge Rd 250-383-2990 250-412-8523 employment, housing, appointment. Child,
1-855-383-2990 Free After-School mentorship, restorative youth & adult programs Volunteer Victoria
Community justice. 306-620 View St
Association After hours: Drop-In: Grades 6-8
1-800-663-9122 Youth 13-18: Thu-Sat Labour Unlimited 250-386-2269
471 Cecelia Rd Trades Labour 1732 Douglas St Mon–Fri 8:30-4:30pm
250-388-5251 Aboriginal Youth and 7-10pm
Family Services. Corporation 250-386-8100 For volunteer work.
Mon-Fri 9-4:30pm Her Way Home 2028 Douglas St Show up before 6am Call for appointment
Family Dinners: Thur 5pm Young Parent 211-547 Michigan St 250-386-0024
Greater Victoria Support Network 250-519-3681 Show up from 5:30-
Housing Society 3100 Tillicum Rd For pregnant and 6:30am for work. Apply TAPS:
2326 Government St 250-360-1148 early parenting day before in person,
250-384-3434 For pregnant & women (baby under bring ID Help with Employment
Mon-Fri 8:30-4pm. parenting young 6 months) impacted Standards complaints
Housing for low to parents ages 13-29 by substance use.
Mon-Thur 8:45am-1pm
moderate income
families, seniors, adults Friday 8:45am-12pm
with disabilities & those in
the low wage workforce.
13
18 19INDIGENOUS SERVICES Aboriginal Coalition to End Homelessness
We acknowledge with respect the Coast Salish and Nuu-chah-nulth peoples who have lived on this territory since time immemorial, and also the many Indigenous peoples now living here.
The staff and volunteers of the Greater Victoria Coalition to End Homelessness are honoured to live, learn and do their work on these traditional territories.
Aboriginal Coalition to End Homelessness (ACEH)
Victoria Native Friendship Our Place Aboriginal Housing 101-2860 Quadra St 778-432-2234 or email:
Centre 231 Regina Ave Support Worker
No Drop in due to COVID 919 Pandora Ave 8:30am-4:30pm The intentions of the ACEH is to bring culture into the lives of Indigenous
Call 250-384-3211 Mon–Fri 1–4pm 250-208-5872 (Cell phone) people experiencing homelessness, living away from home, and suffering
CEER Program (Career, Support for finding & maintaining from addictions. The ACEH believes
Employment & Education Resources) housing for the Aboriginal that culture is healing and leads to
Call to access all services. Youth Community pathways towards healing & recovery.
support workers, youth addictions The ACEH offers a variety of programs
and youth and family counsellors SOLID 1056 North Park St throughout the year, all centered on
available 250-298-9497 the identified needs of the Indigenous
Indigenous Women’s Action Street Community, such as monthly
Métis Nation of Greater Victoria Group Tues 3-4pm Building Community events, weekly
231 Regina Ave This group is forming around Indigenous Women’s Circles, and
250-380-6070 immediate actions like getting status quarterly healing & reconciliation
The purpose of Métis Nation of Greater cards, advocating for cultural safety events with the Victoria Police
Victoria is to do all things necessary and fair treatment in hospitals, Department.
to represent the interests of the Métis sharing info and resources. Light
people in the territory of Métis Nation snacks, $5 stipends and bus tickets The ACEH is also piloting ‘healing
of Greater Victoria. Mon-Tues 9am- provided. community’ land-based camps Artist: Evan James
2pm, Weds-Thurs 9am-1pm focused on traditional healing
Oasis Society practices, culture and language within the context of decolonized harm
Surrounded by Cedar 1004 North Park St 250-361-0036 reduction practice. For updates on events and programs follow our
211-1497 Admirals Rd All programming postponed until further Facebook page ‘Aboriginal Coalition to End Homelessness’ or visit our
250-383-2990 notice due to COVID-19 website acehsociety.com
Toll-free 1-855-383-2990
After hours number: 1-800-663-9122
Aboriginal Youth and Family Services
KUU-US CRISIS LINES (24/7): ACEH Indigenous Women’s Circle
For Aboriginal Adults: 250-723-4050 Pathways to Wellness Project: Provides Indigenous women
M’akola Housing Societies For Aboriginal Youth: 250-723-2040 experiencing homelessness with cultural supports. Focusing on traditional
practices and teachings from the tribal groups: Coast Salish, Nuu-Chah-
#18-554 Goldstream Ave Nulth, and Kwakiutl, and the Metis. The group gathers 4 times monthly to
250-384-1423 Tues-Thurs 9am-4pm
participate in learning circles, life skills workshops, and cooking classes.
Aboriginal Family Housing.
Application available online: makola.bc.ca
Fill out application prior to accessing Learning Circles Cooking Classes
services. 932 Balmoral Rd 1802 Quadra St
(First Met United Church, Room 119) (Sands Funeral Home Kitchen)
1st & 2nd Fri of month, 2nd & last Wednesday of the
10:30am -1pm month, 5:30 - 7:30 pm
(includes lunch) (includes dinner)
Building Community Events: Pandora Community Centre
755 Pandora Ave
For Indigenous peoples experiencing homelessness: Join us for a cultural
activity and dinner every 2nd Tuesday evening of the month 5:30-7:30pm
20
20 21
21HOW TO: HOUSING SERVICES
APPLY FOR APPLY FOR GET A LIFE PASS
BC INCOME DISABILITY APPLICATION (FOR BCHousing Registry Our Place Island Community
ASSISTANCE OR PPMB ANY REC CENTRE) 604-433-2218 Outreach Staff Mental Health
DESIGNATION Victoria::
Victoria Sooke:
toll-free: 1-800-257-7756 919 Pandora Ave 125 Skinner St
Rock Bay Landing Mon-Fri 8:30-4:30pm 250-388-7112 250-389-1211
TAPS
535 Ellice St 828 View Street Esquimalt: Low income subsidized 9-11:30am & 1-4pm Mon-Fri 9am-4pm.
housing: get help to sign M’akola Housing Housing for individuals
250-383-1951 250-361-3521
CSWs Mon-Sat 8am-6pm Mon-Fri 9am-12, Our Place Outreach up on the registry. Societies recovering from mental
Residents only during COVID 1-4pm 919 Pandora Ave 18-554 Goldstream Ave illness
250-388-7112 SAFER (Shelter Aid
250-384-1423
Our Place REES 9:30 -11:30am & 1- 4pm for Elderly Renters) Tues-Thurs 9am-4pm Sandy Merriman
Outreach Staff 465 Swift St 1-800-257-7756 Aboriginal Family Housing, House
919 Pandora Ave 250-595-8619 Mon-Fri GET A YMCA PASS BC housing subsidy for Application available online: 809 Burdett Ave
250-388-7112 9-3:30pm (App’t only) working poor families.
makola.bc.ca 250-480-1408
9:30-11:30am & 1-4pm YMCA-YWCA of Fill out application Residents only during COVID
Action Committee Greater Victoria RAP (BC Rental
PWD / DISABILITY for People with Assistance Program) prior to accessing services!
Disabilities 851 Broughton St Coordinated Access
ENTITLEMENTS 250-386-7511 1-800-257-7756
948 View St BC housing subsidy for Rock Bay Landing & Assessment (CAA)
Province-wide bus pass 250-383-4105 Member Services 250-383-1951
desk closed due to working poor families. Info: Referrals:
(annual transportation Assistance with Mon-Sat 8am-6pm Pacifica DOS, Rock Bay,
allowance in lieu of a bus applications & appeals staff shortages Residents only during COVID
Join: Greater Victoria Victoria Native Friendship
pass is available), 50% off for Persons With Centre, Salvation Army,
ferries, dental, medical, Housing Society Victoria Native
Disabilities GET ACTIVE AVI, REES, PEERS,
camping in provincial 2326 Government St Friendship Centre
250-384-3434 Sandy Merriman & Island
parks, fishing licenses: Victoria Disability Every Step Counts 231 Regina Ave Health facilities
Resource Centre Mon-Fri 8:30-4pm. Housing
1-866-866-0800 Running & Walking 250-384-3211 M-F 1-4pm
817A Fort St for low to moderate income
Group paused due to Housing Outreach “FAMILY SERVICES” on
GET A 250-595-0044 COVID families, seniors, adults with
for Aboriginal youth, page 18
LIBRARY CARD COVID protocol disabilities and those in the
singles & families, “YOUTH SERVICES” on
Mon-Fri 9-4pm FILE A COMPLAINT low wage workforce
Greater Victoria housing referrals. page 15
Public Library
250-940-4875
DO MY TAXES BC Ombudsperson Pacifica Housing Salvation Army ARC
250-387-5855 or DOS Office 525 Johnson St
Apply for library card in-person TAPS 1-800-567-3247 (toll free) 250-220-8064
Central Library: 250-361-3521 Mon, Tues, Thur, Fri
250-384-3396
Mon-Fri 8:30-4:30pm Transitional housing, men
735 Broughton St 828 View St Complaint investigation 8:30am-4:30pm (closed
Mon, Wed, Fri, Sat 10-6pm for tax package 19 years and older only.
Walk-in service closed 12-1pm). Wed 1-4:30pm.
Tues & Thur 10-7pm Appointments by (Open all day on cheque
due to Covid-19
Sun 1-5pm phone, email & video issue day).
sxʷeŋxʷəŋ təŋəxʷ chat unless in-person
James Bay Branch necessary (COVID) SAVE
SAVE A LIFE
385 Menzies St “This is: Harm Reduction” EVICTION AND TENANCY RIGHTS
250-940-4875 St Vincent de Paul, youth resources If you are facing eviction find out about the Homelessness Prevention Fund:
Mon-Wed, Fri, Sat 10-6pm Social Concern Of- access to Naloxone bchousing.org/housing-assistance/homelessness-services/homeless-prevention-program
Thur 10-7pm fice 833 Yates St & opioid education
250-382-0712 more info on insta: If you have a tenancy issue contact TAPS for Tenant Advocacy: 828 View Street
Other Branches/Hours: Available at limited
times of the year or call the Residential Tenancy Branch: 250-387-1602 / email:
13
22 23FREE & WELCOMING
ART SPACES CITY BYLAWS (that affect the unhoused)
fifty fifty arts collective Open Space
2516 Douglas St 510 Fort St Wed-Sat 12-5pm Streets and Traffic Bylaw Parks Regulation Bylaw
Fri 1-5pm, Sat 11am-1pm, Sun 1-5pm
St Vincent de Paul SCO • You cannot camp in environmentally or • As of May 1, 2021, daytime shelters are
Legacy Art Gallery 833 Yates St 250-382-0712 culturally sensitive areas, playgrounds, not allowed in City of Victoria parks.
630 Yates St Wed-Sat 10am-4pm Suspended due to COVID sports fields, community gardens, horti- • You may shelter overnight in some parks
Local Emerging Artists Featured cultural areas, footpaths/roads, cemeteries from 7 p.m. to 7 a.m. in the winter, and 8
or on meridians/boulevards Campers must p.m. to 7 a.m. during Daylight Saving Time
ADMISSION BY DONATION DAYS use washroom facilities in parks. (roughly March to November).
• Cannot obstruct a sidewalk at any time • Shelters must be: no bigger than nine
Art Gallery of Greater Victoria Robert Bateman Centre with your personal property (“chattels”).
square metres ( 10 ft x 10 ft), spaced four
1040 Moss St Thurs 1-9pm 470 Belleville St • Cannot obstruct sidewalks 8am - 9pm metres (13 ft) apart, eight metres (26 ft) from
& 1st Tuesday of month 10am-5pm Tues-Sat 10am-4pm in the downtown area for any reason. playgrounds and 50 metres (164 ft).
Free admission for Indigenous If panhandling downtown, you must be
peoples and refugees everyday standing or seated on an existing bench, • No fires or open flame appliances or
etc. on the sidewalk. combustibles, except for approved BBQs.
• Cannot panhandle in groups of more • For safety, do not place shelters under
than 2 persons. trees or branches, attach shelters to trees,
The Art Gallery of Greater Victoria presents: Your Daily Art Fix!
• Cannot solicit within 6 metres of a bank plants, lamp posts or other structures.
entrance, bank machine or parking ticket
Free Art Studio Times: dispensing machine. • The city will remove any unattended
belongings, at any time of day or night,
Cool Aid Society DowntownCC Victoria Youth Empowerment • Cannot solicit from persons in passing which will be impounded and held for a
755 Pandora Ave Society 533 Yates St motor vehicles. limited duration (around 30 days).
Thurs 1:30-3pm, facilitated art Mon - Thurs 12:30-7:30pm, access
to art supplies, for ages 13-19 only Bylaw: call 250-361-0215 for removed belongings & to ask other bylaw questions
workshops open to all
Island Community Mental
Our Place 919 Pandora Ave
Tues 1-3pm, Sat 1-3pm, facilitated
Health 125 Skinner St
Access to art supplies for those
MY RIGHTS
art workshops open to all experiencing mental health issues
Apply 250-389-1211 1. I can refuse to talk to police or answer 4. If I am being detained or arrested, I have
Victoria Native Friendship their questions, unless I am in a bar or a a right to know why, and a right to speak
Centre call 250-384-3211 M-F 1-4pm cinema, driving a car, or they say I broke privately to a lawyer – without delay –
(By appointment) access to art supplies the law. In those cases I must give my even if I can’t afford to pay.
for those identifying as Indigenous name, birthdate and address, or show my
ID, but I do not have to say anymore. 5. I can only be strip-searched in private and
by officers of the same sex.
GREATER VICTORIA PUBLIC LIBRARY’S CULTURE PASSES 2. I can say “NO” if the police ask to search
Suspended during COVID for the following institutions: me or my things. Saying “NO” does not 6. I have a right to know a police officer’s
mean I have something to hide. name and badge number.
Art Gallery of Royal BC Museum Robert Bateman
Greater Victoria 675 Belleville St Centre 3. I can leave unless I am being detained 7. I can report a police officer who abuses
1040 Moss St Sun–Thur 10am-5pm 470 Belleville St or arrested. me, swears at me, or violates my rights.
Tues–Sat 10am-5pm, Fri & Sat 10am-10pm 10am-5pm
Thursday 10am-9pm
PRODUCED BY PIVOT LEGAL SOCIETY
Maritime Museum Craigdarroch Castle
634 Humboldt St 1050 Joan Crescent
Tues–Sat 10am-4pm 10am-4:30 pm
24 24 25IF YOU FOUND THIS GUIDE
USEFUL AND NO LONGER NEED IT,
PLEASE PASS ALONG TO A FRIEND
Created by a group of volunteers with street-life experience,
this guide is to help those experiencing homelessness and extreme
poverty access resources to meet their need.
STREET
SURVIVAL
GUIDE
2022
P U B L I S H E D BY:
Edition 12.0 • Updated Jan 2022
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