STRATEGIC PLAN TRIENNIUM 22-24 - CONFERENCE CALL - Mziq
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STRATEGIC PLAN TRIENNIUM 22-24 July 2021 CONFERENCE CALL WITH THE MARKET
STRATEGIC PLAN NEW OI - TRIENNIUM 22-24 IMPORTANT NOTICE This presentation contains forward-looking statements within the meaning of the U.S. Private Securities Litigation Reform Act of 1995 and the applicable Brazilian regulations. Statements that are not historical facts, including statements regarding the beliefs and expectations of Oi – under Judicial Reorganization (“Oi” or “Company”), business strategies, future synergies, cost savings, future costs and future liquidity are forward-looking statements. The words “will”, “may”, “should”, “could”, “anticipates”, “intends”, “believes”, “estimates”, “expects”, “forecasts", “plans,” “aims” and similar expressions, as they relate to the Company or its management, are intended to identify forward-looking statements. There is no guarantee that the expected events, tendencies or expected results will actually occur. Such statements reflect the current views of the Company’s management and are subject to a number of risks and uncertainties. These statements are based on many assumptions and factors, including general economic and market conditions, industry conditions, corporate approvals, operational factors and other factors. Any changes in such assumptions or factors could cause actual results to differ materially from current expectations. All forward-looking statements attributable to the Company or its affiliates, or persons acting on their behalf, are expressly qualified in their entirety by the cautionary statements set forth in this notice. Undue reliance should not be placed on such statements. Forward-looking statements speak only as of the date they are made. Except as required under the Brazilian and U.S. federal securities laws and the rules and regulations of the CVM, the SEC or other regulatory authorities in other applicable jurisdictions, the Company and its affiliates do not have any intention or obligation to update, revise or disclose any changes to any of the forward-looking statements herein in order to reflect current or future events or their developments, changes in assumptions or changes in other factors affecting the forward-looking statements herein. You are advised, however, to consult any further disclosures the Company makes on related subjects in reports and communications that the Company files with the CVM and the SEC. JUL 21 1
Transformation history STRATEGIC PLAN NEW OI - TRIENNIUM 22-24 SINCE 2018, OI HAS BEEN PAVING THE WAY which WILL TAKE IT BACK TO GROWTH 2016-2018 2019-2020 2020-2021 JR PLAN STRATEGIC NEW STRATEGIC MODEL AND TRANSFORMATION PLAN AMENDMENT TO JRP • Debt Restructuring • Focus on Core • Future Vision and Return to Growth • Cash Protection • Legacy Optimization • Structural Separation • New Governance • Assets Sale / M&A • UPIs Sales • Capital Increase • Funding • Reconfiguration • Operational Recovery • Simplification and Operational Efficiency • Investment Resumption JUL 21 2
Transformation history STRATEGIC PLAN NEW OI - TRIENNIUM 22-24 DELIVERING SOLID OPERATING RESULTS... 2.5 MM 313% 10.5 MM 152% 24% Average FTTH HCs CAGR HPs CAGR (1Q/21) (1Q19 to 1Q21) (1Q21) (1Q19 to 1Q21) take-up EXPANSION (1Q21) 77% 69% 75% less consideration among preference among Oi rejected among Oi Oi Fiber customers(1) Fiber customers(1) Fiber customers(1) OI BRAND versus 34% of Broad Band versus 24% of Broad Band 4% versus 16% of Broad Band customers in general customers in general customers in general MARKET TRANSPARENCY, DELIVERING ON COMMITMENTS CREDIBILITY JUL Notes: (1) Data correspond to the growth in percentage of Oi's consideration and preference indexes in the Total of the study sample versus Total Oi Fiber Customers and a drop in the percentage of rejection of Oi 21 considering the difference of the Total of the study sample versus Total Oi Fiber Customers. Study with quantitative methodology carried out by Ipsos at the request of Oi Movel SA, with national coverage, from 04 to 18/01, 04 to 24/02 and 04 to 24/03. 2919 interviews were carried out in the total quarter (Jan to Mar 2021), with 960 interviews in January-21, 979 interviews in February-21 and 980 interviews in March-21, with a sampling error margin of 3.16 percentage points (pp), 3.13 percentage points and 3.13 percentage points respectively. 3
Transformation history STRATEGIC PLAN NEW OI - TRIENNIUM 22-24 ... AND RECOVERY OF BRAND PERCEPTION WITH CUSTOMERS I was surprised by a call from Oi to ask if I Connection stability, speed and had any problems, as I had unplugged the support. Should something fiber device for a few hours – amazing the happen, service via website or proactive customer service! phone is very good 4Q20 1Q21 The guy who went to install was super professional. He described all my contracted services. Impeccable service quality. Anything I asked he would answer and that's it. He didn't need to ask anyone. He knew what he was talking about. We felt confident with the technician, who was well prepared, with solid answers. 1Q21 JUL 21 Source: Ipsos Institute: Quarterly Survey: Fiber Retail Acquisition Tracking, real testimonials from Oi Fiber customers 4
Transformation history STRATEGIC PLAN NEW OI - TRIENNIUM 22-24 The divestment and funding/refinancing programs have made it possible to finance Oi's transformation with a strong focus on fiber DIVESTMENT PROGRAM 2020 Unitel – R$ 4.2Bn 2020/2021 Real Estate – R$ 0.3Bn 2021 UPI Towers – R$ 1.1Bi R$ 34.6 2021 UPI Data Centers – R$ 0.3Bn 2021/2022 UPI Mobile – R$ 15.8Bn BN CAPEX FOR THE LAST 5 YEARS R$ Million 2021/2022 UPI Infra Co – R$ 12.9Bn R$ 31.5 Bn 7,813 In progress UPI TV Co 7,265 6,078 5,629 FUNDING/REFINANCING PROGRAM 4,759 2019 Capital Increase – R$ 4.0Bn 2020 Oi Mobile Debentures – R$ 2.5Bn 2016 2017 2018 2019 2020 2020/2021 PIS/COFINS Credits – R$ 3.1Bn R$ 14.1 2021 Infra Co Convertible BN 65% Debentures – R$ 2.5Bn % Fiber 39% 15% 2021 Mobile Bridge Loan¹ – R$ 2.0Bn JUL In progress DIP refinancing 21 (1) Disbursement not yet made. Depending on the fulfillment of conditions precedent 5
what lies ahead STRATEGIC PLAN NEW OI - TRIENNIUM 22-24 And now we enter the FINAL phase of our transformation • Future vision PHASE 3: 2020-2021 • Sale of UPIs and Structural Separation NEW STRATEGIC MODEL AND • Reconfiguration AMENDMENT TO JRP PHASE 4 CLIENT CENTRIC 2022-2024 SIMPLE NEW OI MUCH MORE THAN CONNECTIVITY 1 2 3 4 ORGANIZATIONAL CORE BUSINESS TRANSFORMATION AND CONCESSION INFRA CO ACCELERATION AND NEW COST STRUCTURE RESOLUTION DEVELOPMENT REVENUE SOURCES READJUSTMENT COMPLETION OF STRUCTURING M&A OPERATIONS JUL 21 6
what will be the new OI STRATEGIC PLAN NEW OI - TRIENNIUM 22-24 OI Group after M&A operations New Oi • B2C and SME customers Fiber, Copper, TV, Digital Services ASSET LIGHT, CONNECTIVITY AND • Clients B2B (Oi Soluções) DIGITAL SERVICES Connectivity and IT solutions PLATFORM, • Infrastructure customer CENTRIC Digital, IPTV, DTH, Copper 42% (1) 100% 100% Fiber Field Operations Contact Center Infra co Infrastructure NEUTRAL NETWORK WITH ACCELERATED National physical presence in Customer relationship and service AND SUSTAINABLE INVESTMENT technical and logisticAL services platform • FTTH Network, Equipment, Operation and • Installation and maintenance of networks • Customer service on voice, text, Wholesale Commercial Activities and equipment at customers' homes applications and chat platforms • Backbone, Backhaul and ducts • Logistics Operation • Services for Oi and third parties, through • Wholesale and FTTH contracts in neutral • Over 3.300 Municipalities Oi Soluções network logic • + 23 thousand Employees • + 12 thousand Employees JUL 21 Notes: (1) Participation after Globenet merger 7
what will be the new OI STRATEGIC PLAN NEW OI - TRIENNIUM 22-24 THE VISION and MISSION OF New OI vision New mission BE the LEADER IN DIGITAL Oi SOLUTIONS AND FIBER OPTIC CONNECTIONS which IMPROVE THE CREATE NEW FUTUREs by enabling life OF PEOPLE AND COMPANIES the DIGITAL LIFE FOR everyone ACROSS THE COUNTRY LONG-TERM UNMATCHED MASSIVE SALES + 50MM RGUs ACCESS TO THE RELATIONSHIPS AND BRAND CAPILLARITY IN FORCE AND 13(1) MM CUSTOMER’S RECURRING AWARENESS TERMS OF PHYSICAL SPECIALIZED RESIDENTIAL HOMES REVENUES PRESENCE TECHNICAL TEAM JUL 21 Notes: (1) Of these, 1.2MM of SME RGUs 8
what will be the new OI STRATEGIC PLAN NEW OI - TRIENNIUM 22-24 NEW Oi: REINFORCING OUR STRATEGY AND EXECUTION SIMPLICITY AND CLIENT CENTRIC DIVERSIFIED REVENUE OPERATIONAL EFFICIENCY Simplicity leading to full focus on Leveraging Oi's scale and assets to Reorganized company, simpler, lighter customer service – for offers and develop and capture new revenue in and more efficient operations multiple areas LIGHT and AGILE company, DIGITAL FIRST and OMNICHANNEL Enhancement of NEW focused on the future, asset light support B2C BUSINESSES Development of NEW SIMPLE offers that MAKE SENSE in DATA DRIVEN & ANALYTICS in all VERTICALS leveraged by Oi's the customer's life approaches competitive differentials COST REDUCTION and Accelerated Time-to-Market Oi Soluções: ORCHESTRATOR SIMPLIFICATION through legacy with MODULAR PORTFOLIO OF ITC and IT SOLUTIONS reduction and structural separation JUL 21 9
1. core business acceleration STRATEGIC PLAN NEW OI - TRIENNIUM 22-24 On fiber, results and high nps show the possibility to increase revenue per hc OI FIBER RAMP UP OI FIBER LEADERSHIP AND VALUE CAPTURE Oi Fiber Market Share ¹(100% = Fiber) – 1Q/21 2.5 MM 313% 10.5 MM 152% HCs (1Q/21) CAGR HPs (1Q/21) CAGR 92 % (1Q/19 to 1Q/21) (1/Q19 to 1Q/21) BOA Oi Fiber NPS is 25% VISTA higher than the global benchmark In the municipalities where OI operates with FTTH, OI has been gaining market share in the UBB² market 36% Manaus 61% 70% BELÉM SÃO LUIZ Room to start and fighting for net adds leadership with the ISPs capturing more value per Fiber customer 78% 46% Mkt Share UBB² (128 Municipalities3) 79 RIO % PORTO VELHO PALMAS 44% SALVADOR BRANCO 39% Oi Oper.1 Oper.2 ISPs BRASÍLIA 62.7 Gap Oi vs Oper. 1 28% GOIÂNIA 40% Oi Fiber Leadership 43% BELO HORIZONTE Oi FIBER IN SP CAMPO 52 Cities GRANDE Start of operation in 2021 58.1 bps 36.6 13 State Capitals 24.8 46% 13.4 bps RIO DE JANEIRO 23.2 16.7 10.5 12.1 4.6 1Q19 1Q20 1Q21 JUL 21 Source: ANATEL Base of May/21 || Oi Comptroller || Notes: (1) Large operators were considered individually and small operators were consolidated (according to ANATEL classification) || (2) Considered speed above 34 Mbps (3): Municipalities with Oi Fiber operation 10
1. CORE BUSINESS ACCELERATION STRATEGIC PLAN NEW OI - TRIENNIUM 22-24 B2C+SME: plan maintains expansion of hcs and arpu expansion through the sale of higher speeds and new services up-selling MAIN NUMBERS – FTTH B2C + MAIN VALUE GENERATION LEVERS SMALL ENTERPRISES A. New UX (new IT stack ) Fiber Broadband – 2021 to 2024 “hard bundles” HYPER Lego (Plug-inS) (MN) SIMPLIFICATION Oi Total Oi Total Play Residencial 4.5 MM Oi place IPTV ~8.1 32% Oi Total Conectado Oi Total Solução Completa Shortest time to market Less space to make ott VOIP FibEr Oi Play ~3.5 CAGR mistakes (Previous) (Present/Future) 2021E 2022 2023 2024 24% 24% 25% 26% TakeUp1 (%) B. Sale of higher speeds and new services leveraging the HC ARPU C. Transformation in the business model through greater digitization and analytics FTTH² Revenue Evolution – 2021 to 2024 (MN) D. Building an ecosystem of partners to offer dedicated services to Retail and +6,300 MM with focused offers for the SME segments: ~9,300 • Digital Marketing (eg.: Aceleraí) 46% • Online Sales (eg.: OiList) ~3,000 CAGR • Security 2021E 2022 2023 2024 • Oi Expert JUL • Vertical Solutions Note: (1) Calculated with accesses from all BUs (2) Comprises Fixed, BB and TV 21 Source: Oi Controllership, Anatel. 11
1. CORE BUSINESS ACCELERATION STRATEGIC PLAN NEW OI - TRIENNIUM 22-24 In B2B, Oi soluções offsets the reduction in legacy voice and connectivity revenues with the growth of it solutions, with the potential to be one of the major players in the segment TRANSFORMATION OF OI'S B2B BUSINESS... ACTION PILLARS 1 NEW OI SOLUÇÕES POSITIONING 2 BENCHMARKING WITH CUSTOMERS AND 3 REVIEW OF THE ICT PORTFOLIO AND INTERNAL CAPACITIES …..ANCHORED ON IT GROWTH PARTNERS WITHIN OI SOLUTIONS CONNECTIVITY “ORCHESTRATOR” OF ICT IT Revenue (R$ Million) CONNECTIVITY ++ PROVIDER SOLUTIONS / DIGITAL • • Data Voice • • Vcpe Mpls • • IoT Cloud • • Connectivity + IT + Digital + Security AI / Big Data / Cloud / Private Networks 21% • PBX • Wan • MEC • Management and Operation Services CAGR • Sd-wan • Security • Platforms ~1,250 • Specialized vertical solutions CONTEXT ~700 ACCELERATED IT Revenue (R$ Billion) GROWTH OF THE IT MARKET1 25.3 2022 2023 2024 2025 21.3 15.8 17.8 IT Revenue / Total B2B 26% 47% 2017 2018 2019 2020 JUL 21 Source: (1) B2B and IDC Intelligence 12
1. New Revenue Sources Beyond Connectivity STRATEGIC PLAN NEW OI - TRIENNIUM 22-24 oi IS ALREADY DEVELOPING NEW REVENUE streams BASED ON ITS UNIQUE ASSETS AND SCALE... PORTFOLIO AND ECOSYSTEM BUILDOUT STRATEGIC ASSETS EXTENDED CUSTOMER BASE Digital Content Content OI PLAY Platform Home + 50MN RGU + 17MN + 40MN 13MN(1) Residential customers customers 630K client companies in B2B Wallet CAPABILITIES Marketplace Healthcare CAPILLARITY 4.8 Thousand(2) +5.4 Thousand Municipalities Municipalities Cloud, Security OI and Managed Services Education CUSTOMERS ACCESS TO THE Technical and CUSTOMERS' 15.7 Thousand 57 Thousand Logistics Services HOME Field Technicians Postmen Technical Assistance Service (remote or on- site)) LARGE LOCAL Financial Energy +1.3 +1.7 SALES FORCE Services 3.7 Thousand Thousand Thousand partners(3) Stores Stores JUL 21 Notes: : (1) Of these, 1.2MM of SME RGUs (2): 3.3 thousand Municipalities served by SEREDE (3) Door to door partners 13
1. New Revenue Sources Beyond Connectivity STRATEGIC PLAN NEW OI - TRIENNIUM 22-24 ... CONNECTING PARTNERS AND CUSTOMERS THROUGH A multi-sided STRATEGY THAT BRINGS DIGITAL TO PHYSICAL PORTFOLIO AND ECOSYSTEM BUILDOUT PARTNERS/ Digital Content SELLERS Content OI PLAY Platform Home CHANNELS Wallet PHYSICAL FIGITAL Marketplace Healthcare PAYMENT Cloud, Security OI and Managed Services Education CUSTOMERS FIGITAL Technical and Logistics Services DIGITAL ANALYTICS Technical Assistance Service (remote or on- site)) Financial Energy CUSTOMERS Services INNOVATION JUL 21 Notes: : (1) Of these, 1.2MM of SME RGUs (2): 3.3 thousand Municipalities served by SEREDE (3) Door to door partners 14
1. New Revenue Sources Beyond Connectivity STRATEGIC PLAN NEW OI - TRIENNIUM 22-24 Initial OBJECTIVE CALLS FOR between BRL 1.0 and 1.5 billion of incremental revenue by 2024 EXAMPLES OF DIVERSIFICATION EXAMPLES MARKET SIZE 2020 CUSTOMER VALUE Structural Year of % of New CUSTOMERS Separation Diversification Revenues (1) Recurring Revenue - 2010 43% Digital Home(2) Content(2) Client A – R$ 199.70 / month 2018 2007 39% Oi Fiber 400 Mbps R$ 149.90 / Mth - 2007 39% OI PLAY R$ 29.90 / Mth BUSINESS VERTICALS 2002 2006 38% R$ 4Bn R$ 7Bn R$ 19.90 / Mth 2018 Retail Credit Card(5) 2015 36% Logistic(3) Client B – R$ 699.80 at month X - Online(4) & Insurance(6) 2008 35% Oi Fiber 1Gbps R$ 499.90 / Mth - 2015 32% Headphone R$ 199.90 - 2005 31% R$ 23Bn R$ 126Bn R$ 49Bn 2005 (2) Client C – R$ 239.80 at month Y - 2016 22% Gaming(2) Telemedicine Devices Smart Home R$ 199.90 - 2015 21% Telemedicine Health R$ 39.90 / Mth 2015 2016 20% 13% R$ 4Bn R$ 3Bn - 2008 Oi 2024 revenue - 2015 7% R$ 1.0-1.5Bn JUL SELLERS target Notes: (1) Safaricom, AT&T, Singtel, BT, Telstra, Deustche Telekom, O2 and Orange data refer to the period 2018-2020; Docomo and Verizon are for the period 2017-2019; TDC, SK Telecom and Jio refer to the period 2018-2019 (2) Statista 21 data (3) Data extrapolated from IBGE (Post Office and Delivery); (4) Neotrust data; (5) Abecs Data (6) SUSEP Life and Home Insurance Data 15
2. ORGANIZATIONAL TRANSFORMATION what will be the new OI STRATEGIC PLAN NEW OI - TRIENNIUM 22-24 To unlock this value, New oi will reorganize itself FOR EXECUTION STRUCTURING CAPABILITIES CUSTOMER ECOSYSTEM VALUE GENERATION EXPERIENCE PARTNERS AND (CX/UX) SELLERS Transition and B2C and SME Management of the Legacy Base (Copper / DTH and Mobile) + CHANNELS e-Commerce, stores, DIGITAL ANALYTICS PAP, Telesales, Oi Place, Big Data, Automation, O2O, Partners Pods, Prototyping Innovation, Oi Solutions incubation, new revenue streams CUSTOMER FILD TEAMS SERVICE Local technical Tahto + Oi Place + presence, logistics Joice + APPs Oi + WA Serede JUL 21 16
2. Cost Structure Readjustment STRATEGIC PLAN NEW OI - TRIENNIUM 22-24 With the change of model, Oi started a cost reduction program with the objective of delivering additional savings of MORE THAN BRL 1B annually IN 2019, WE ANNOUNCED A MAJOR COST REDUCTION MORE THAN BRL 1B OF ADDITIONAL SAVINGS DCO 2.0 PROGRAM (DCO 1.0) DELIVERING BEYOND THE BRL 1B WE (ANNUALIZED) IN NEW COST CUTTING PROGRAM HAD INITIALLY PROJECTED Acceleration of existing Redesign and strengthening 2020 (R$ MM) initiatives (eg copper of Spending Governance Third Party decommissioning) Main Levers Services 530 Digitalization Rent & Operation of unprofitable Readjustment of the support Energy efficiency 221 regions via partnerships areas of New Oi and Infra Co Insurance Digital Channels Marketing 142 Increased inventory turnover Simplification of the portfolio, Process Simplification and rework / equipment digitization of services and Plant 124 reuse process automation Contract renegotiation Maintenance Portfolio Simplification Switch-off of legacy IT Optimization, closing and BDP 94 platforms sale of stores, buildings, Operational efficiency central offices and DCs Legacy reduction Personnel 75 Sales quality ~ R$350M(1) ~ R$320M(1) ~ R$150M(1) ~ R$400M(1) Others 10 SALES, MARKETING & BUSINESS IT - SYSTEMS NETWORK & Collection actions CUSTOMER CARE ORGANIZATION AND PROCESSES OPERATIONS JUL Reorganization Total Savings 1,176 AND SUPPORT 21 (1): Estimated annualized values 17
2. Cost Structure Readjustment STRATEGIC PLAN NEW OI - TRIENNIUM 22-24 The reduction program associated with the M&As aims to transform the company's cost structure in order to make the new oi much lighter, agile and sustainable After M&A closing From now till after After sharp growth phase of 100% M&As transition FTTH Intercompany activated with UPI sales Legacy ~25% ~67% ~17% Cost growth associated with revenue growth 86% • Mobile network ~7% management and operation ~8% ~3% ~40% • Infrastructure/ • Optical Fiber ~60% transmission Management and • Cost of content contracts Operation with • Cost referring to UPIs (Towers, physical programmers ~28% • Wholesale sold, but outside the space, capacity) commercial negotiations scope. • FTTH base growth • Management and cost operation Operation of the • Structure simplification 14% DTH network ~12% • Efficiency gains ~7% 2021 cost base Mobile UPI Infra Co UPI TV Co Cost structure Growth cost New cost New cost Perimeter Perimeter Perimeter adjustment base 2021 base 2024 JUL optimizations 21 18
3. Concession RESOLUTION STRATEGIC PLAN NEW OI - TRIENNIUM 22-24 Model migration and arbitration are two critical elements to reduce THE IMPACT OF REDUCING LEGACY REVENUE THE BA;ANCE OF TOTAL REVENUES AND COSTS AND FUTURE SUSTAINABILITY OF STFC IS A PRECEDENT CONDITION FOR MIGRATION FROM THE PUBLIC TO THE PRIVATE REGIME MIGRATION FROM CONCESSION TO AUTHORIZATION SHOULD ARBITRATION PROCESS MAY GENERATE POSITIVE SIGNIFICANTLY REDUCE STFC CASH AND OPEX CONSUMPTION IMPACT OF SEVERAL R$ BILLION SUSTAINABILITY OUTDATED OBLIGATIONS Financial economic Unsustainability balance Compensation for the OBLIGATIONS CABLE AND PGMU balance use of assets in the OF PUBLIC EQUIPMENT provision of services COST REDUCTION FROM OTHER STFC TELEPHONES THEFT OBLIGATION WAIVERS ~ R$130M ~ R$200M 2h 21 2h 22 / 1Q 23 Jul/21 4Q 22 / 1Q 23 Definition of Migration Conclusion of Admission Term1 Conclusion of JUL Model - Anatel Expectation Expectation 21 (1): waiting for signature 19
4. DEVELOPMENT OF INFRA CO STRATEGIC PLAN NEW OI - TRIENNIUM 22-24 With the new controlling partner, Infra Co will have financial capacity to maintain the strong fiber expansion EBITDA² INFRA CO R$ Billion 5.4 CAPITAL STRUCTURE 49% CAGR Structure Structure 90 days at Closing Post Closing 1.1 BTG 51.0% 57.9% Additional Primary + 2021 2022 2023 2024 2025 Globenet Contribution Oi 49.0% 42.1% According to market benchmarks, Infra Co can be traded at multiples greater than 10x EBITDA EV/EBITDA (1) 20.0 16.7 8.3 Fiber Infra COs 7.6 8.0 Possible IPO as a future alternative 8-12x (Average) Chorus CETIN TIM Italy (Elliott Altice SFR Altice Portugal (estimated) estimated) FTTH FTTH Multiples advertised in transactions (including acquisition premium) ~R$ 22 Bn ~R$ 9 Bn³ Potential EV Infra Co (10 * (EBITDA(2) 2025) * ~40% stake Oi) Assuming a multiple of 10x, the potential Infra Co EV appreciation EV Infra Co for New Oi Oi’s Current Mkt Cap ~R$ 54 Bn is greater than 2x current EV (10 * (EBITDA(2) 2025) JUL 21 Notes: (1) Barclays, Commerzbank, JP Morgan, Deutsche Bank, Factiva, GlobalData, Elliott, CETIN and Accenture Analytics; (2) Ebitda 2025 estimated in the EY report (3): amounts referring to 07/12/21 20
4. DEVELOPMENT OF INFRA CO STRATEGIC PLAN NEW OI - TRIENNIUM 22-24 Infra co FTTH expansion model / oi allows efficient, competitive and future proof growth Unique physical presence: CURRENT TOTAL COST PER HP ENSURES TECHNICAL SUPERIORITY • Field force with over 20.000 AND GROWTH CAPACITY, WITH LOWER TCO COMPARED TO OTHER technicians MARKET ALTERNATIVES • Presence in over 3.000 municipalities 270 140 Largest fiber network in Brazil: Current HP unitary cost HP unitary comparable to ISPs • ~400 thousand km of optic fiber cost • Metropolitan network in over 2,000 cities • Top quality, redundant • Smaller fiber segments, TX and OLTs less subject to failure • Lower expansion costs and service interruption for new clients Architecture focused on quality and efficiency: • High reliability, availability and • Underground primary performance • XGSPON OLTs network • Network topology prepared to • Clients house supervision • Addition of new CDOEs future growth and a lower TCO • Lower operational costs without future network JUL duplication 21 21
what lies ahead STRATEGIC PLAN NEW OI - TRIENNIUM 22-24 IN short, To build the New Oi, the company has been overcoming different types of execution challenges RJ CHALLENGE M&A CHALLENGE FUNDING CHALLENGE OPERATIONAL CHALLENGE • New governance • Towers and Data Centers • Consent to implement • Continue to expand fiber connectivity concluded the financial alternatives core business • JR Plan amendment provided for in the approved with vast • Mobile and Infra Co • Accelerate new revenue streams both amendment to the JR majority and in execution executed on schedule on B2B and B2C leveraging extensive Plan customer base and existing assets • JR exit estimated for 1H22 • TV Co in progress • Infra Co Bridge raised after conclusion of M&A • Drastically reduce costs to make them • Structural Separation in operations • Mobile Bridge signed aligned with the new company size progress • Bonds refinancing in • Address Concession sustainability preparation • Ensure Infra Co success JUL 21 22
Evolution of main indicators STRATEGIC PLAN NEW OI - TRIENNIUM 22-24 NEW Oi: evolution of MAIN operational INDICATORS ¹ GUIDANCE ON KEY INDICATORS R$ 14,8bn - R$ 15,5bn NET • HC CAGR of ~31% between 21-24 possibly reaching ~8MM in 2024 New Oi REVENUE 2024 • Average revenue CAGR² per HC of ~11% between 21-24, possibly reaching ~R$94/month • Oi Solutions revenues stable at ~R$ 2.6Bn, with IT revenues possibly growing its share to ~40% in 2024 EBITDA R$ 1,9bn - R$ 2,3bn • Legacy revenues can reduce to ~R$0.5Bn in 2024 New Oi • New revenues possibly reaching ~R$1.5Bn in 2024 2024 • EBITDA margin of the new business could reach ~20% by the end of 2024 (~18% for the full year) and continuing the growth trend with expected stabilization at ~25%. • EBITDA Margin of New Oi (including legacy) could reach ~16% by the end of 2024 (~14% for the full year). 17% - 19% 13% - 15% EBITDA • Legacy costs expected to no longer burdening New Oi from 2026 onwards New Business New Oi MARGIN 2024 2024 • CAPEX/Revenue starting at ~14%, possibly reaching ~7.8% in 2024 and expected to stabilize at even lower levels from 2026 onwards JUL 21 NOTE: (1) The guidances described herein represent the Company's expectations and projections, which were based on reasonable assumptions and are subject to variations due to several factors, many of which are not and will not be under the Company's control. (2)B2C + small companies; 23
Evolution of main indicators STRATEGIC PLAN NEW OI - TRIENNIUM 22-24 NEW Oi: CAPITAL STRUCTURE READJUSTEMENT DEBT STRUCTURE (CURRENT1) 2024 BNDES Repayment R$ 4.3 Bn R$ 4.0 Bn Cash sweep ~6,6 x BNDES DIP Net Debt / EBITDA Banks and ECAS Oi Stand Alone R$ 4.4 Bn R$ 8.8 Bn Infra Co Deb Settlement ECA 2025 BONDS Mobile Bridge Loan Sustainable Leverage R$ 5.3 Bn R$ 1.4 Bn Settlement ~3,7 x BANKS Target Level -> OTHERS Intermediary Scenario Net Debt / EBITDA DIP Refinancing in Which Net Debt / Proforma ~40.0% EBITDA > Net Debt INFRA CO MOBILE DEVELOPMENT JUL 21 NOTE: (1) Fair Value, 1Q21 24
ESG agenda STRATEGIC PLAN NEW OI - TRIENNIUM 22-24 new OI: CONTINUING TO EVOLVE in the 3 esg agenda objectives 17 HEALTH AND WELL BEING 4 PARTNERSHIP QUALITY Oi’s ESG objectives prioritize adherence to 12 of the 17 existing SGDs ¹, FOR THE GOALS EDUCATON aiming to be a reference at ESG MSCI rating 16 5 PEACE, JUSTICE GENDER ENVIROMENTAL AND STRONG EQUALITY INSTITUTIONS 100% renewable sources energy matrix (solar, biomass, biogas, PCHs) 13 7 Recovery capacity growth and equipment reuse CLIMATE AFFORDABLE ACTION AND CLEAN ENERGY SOCIAL 12 RESPONSIBLE 8 Oi Futuro Institute: Social impact on Education, Innovation CONSUMPTION AND DECENT WORK and Cultural programs, focusing on inclusion and diversity; PRODUCTION AND ECONOMIC GROWTH Internal programs of diversity and inclusion 11 9 SUSTAINABLE INDUSTRY, GOVERNANCE CITIES AND 10 INNOVATION AND COMMUNITIES REDUCED INFRASTRUCTURE WOB (Women on Board) stamp obtained in 2021; Obtain Pro- INEQUALITIES Ethics Stamp in 2023; Return to B3 index: ISE JUL 21 Note: (1) The 17 Sustainable Development Goals (SDGs) were established by the United Nations (UN) in 2015 and comprise a global agenda for the construction and implementation of public policies that aim to guide humanity until 2030 25
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