CLOCS Standard for construction logistics Managing work related road risk - Looking out for vulnerable road users
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CLOCS Standard for construction logistics Managing work related road risk Looking out for vulnerable road users
Construction Logistics and Cyclist Representatives from different Safety (CLOCS) – looking out for organisations – vehicle manufacturers, vulnerable road users construction logistics clients, operators, regulatory and enforcement bodies are CLOCS aims to achieve a visionary change actively engaged with CLOCS. in the way the construction industry manages work related road risk. This is The CLOCS programme represents a being achieved through three industry led united response to road safety across the workstreams: industry and greater social responsibility which will save lives. • Improving vehicle safety through design and manufacture of safer new Visit www.clocs.org.uk for further vehicles and fitment of appropriate information. safety equipment to existing vehicles • Addressing the safety imbalance in Acknowledgements the construction industry through The CLOCS Standard for construction ensuring road safety is considered as logistics: Managing work related road risk important as health and safety on site has been developed in collaboration with • Encouraging wider adoption of best key industry stakeholders. practice across the construction The Health and Safety Executive logistics industry through taking welcomes this industry led initiative best in class examples, developing facilitated by Transport for London as a common national standard and a positive step towards improving the embedding a new cultural norm management of work related road risk. CLOCS has developed the CLOCS Standard The expert contributions made from for construction logistics: Managing work organisations and individuals consulted related road risk, a common standard for in the development of this Standard are use by the construction logistics industry. greatfully acknowledged. Implemented by construction clients The CLOCS Standard will be reviewed at through contracts, it provides a intervals not exceeding two years, and framework that enables ownership in any amendments arising from the review managing road risk which can be adhered will be published in an amended version. to in a consistent way by fleet operators. The CLOCS Standard does not purport to include all the necessary provisions of a contract. Users are responsible for its correct application. Version 1.1 July 2014 Document rebranded - all requirements remain unchanged
Acknowledgement is given to the following organisations in the development of the CLOCS Standard: CLOCS Standard for construction logistics: Managing work related road risk 3
Contents Section 1 Introduction5 Section 2 Applicability and exemptions 8 Section 3 CLOCS Standard for construction logistic operators and clients: Managing work related road risk 10 Section 4 Case studies and considerations for implementation 21 Section 5 Next steps and further information 30 4
Section 1 Introduction 1.1 Background and context Population growth were not designed with this type or level of activity in mind, creating challenges to The population of the UK is expected to be managed and overcome. rise to 81 million by 2060 making it one of the most densely populated countries in Europe*. Our towns and cities are busier Road safety than at any other time in history creating Where the numbers of people walking and unique challenges to address. cycling are growing in parallel to higher A growing population means growing levels of development and associated demand for places to live, work and construction activity there is increasing spend time and an inevitable rise in pressure on already constrained road development and construction activity - space leading to the potential for conflict. often against a backdrop of considerable Cycling is on the increase nationally, but constraints on space. We need to ensure has been particularly notable in London we develop the skills and capability to where it has almost doubled since 2000. embrace this growth. There are now nearly 600,000 cycle trips Developing our towns and cities in made each day with numbers rising each a sustainable manner is vital to our year. economy, our social wellbeing and However, this growth has been coupled the environment we live in. Improving with concerns about cycle safety. connectivity, the urban realm and Although there have been reductions in encouraging more active forms of travel the overall number of people killed and are high on the agenda of responsible seriously injured on roads across the UK, development in order to better integrate the number of cyclist fatalities increased communities, improve quality of life and between 2011 and 2012. ease pressures on the transport network. There are particular concerns about A rising population places considerable the over representation of large goods strain on already busy transport networks vehicles in collisions with cyclists and necessitating changes in travel behaviour pedestrians that have fatal and serious and the modes of travel used. A number outcomes. Nationally, large goods of UK city and regional authorities already vehicles over 3.5 tonnes are involved in have high levels of walking and cycling approximately 15 per cent of cyclist and and are increasingly recognising the 10 per cent of pedestrian fatalities. benefits of promoting these modes as healthy and sustainable ways to travel. There is a particular issue in London and between 2008 and 2012, 53 per cent Vulnerable road users and the large of cycling fatalities involved a vehicle vehicles required for construction projects over 3.5 tonnes, despite these vehicles are sharing the roads more than ever. Our representing just 4 per cent of the road historic towns and cities and many of the miles travelled in the capital. However, large vehicles required to service them *ONS Sub-National Population Projections (2011) (Principal Projection) CLOCS Standard for construction logistics: Managing work related road risk 5
this issue is not restricted to collisions demonstrated their commitment to with cyclists – in London there were twice change. Communication of findings of as many pedestrians and motorcyclists the report and buy in from the industry killed in collisions involving vehicles over led to the formation of industry working 3.5 tonnes over the same period. groups which have identified what could be done to reduce the risks posed by large Analysis of the cycling figures found that vehicles to cyclists and other vulnerable a disproportionate number of the vehicles road users. One of the steps identified involved were construction related. was to develop and promote adherence to a nationally recognised standard for Addressing the challenge managing WRRR. As a result, Transport for London On 4 September 2013, the Mayor (TfL) commissioned a review of the of London, TfL and Department for construction logistics sector’s transport Transport (DfT) announced plans for a activities with an aim of understanding joint industrial HGV Task Force to enforce the causes of collisions with vulnerable regulations against construction HGVs road users and how they may be and a review of national exemptions, prevented. The Construction Logistics demonstrating a high level of national and Cyclist Safety report was published in commitment to addressing this issue. February 2013. The document highlighted issues with the way Work Related Road The WRRR requirements within Risk (WRRR) was managed across the this document represent a key step industry and raised concern over the in demonstrating the commitment limitations of current construction vehicle of construction logistics industry cab design with regard to minimising organisations to improving road safety. blind-spots. Embedding work related road safety in our culture is critical if we are to develop Following the publication of this the skills and capability to manage and document a high profile event was embrace inevitable population growth and held at City Hall in London on 2 May travel demand throughout the UK. 2013 attended by construction logistics representatives who publicly 6 Section 1 - Introduction
1.2 Development of a national standard The CLOCS Standard for construction Terminology logistics: Managing work related road risk is the direct result of collaboration Each section states the requirement between developers, construction logistic (this is the exact requirement to be operators and industry associations. adhered to), explains the purpose of the This document draws together emerging requirement and offers a demonstration practice from a number of individual (indicates how the requirement should be standards, policies and codes of practice met and demonstrated). into one WRRR standard that can be implemented by developers and Certain language is used within this adhered to in a consistent way by fleet document with the following meanings: operators. Each requirement has been • Fleet operator – any organisation or developed with the aim of reducing the part thereof which operates one or risk of a collision between large goods more vehicle(s) vehicles in the construction sector and vulnerable road users such as cyclists and • Client – an organisation employing pedestrians. fleet operator contractors. This may be a developer employing a primary The standard and requirements have been contractor or a primary contractor developed by the construction industry employing a sub-contractor for use in the construction industry and may not be appropriate for other • Shall – to indicate something sectors within the logistics industry. which is mandatory as part of the Other logistics sectors are encouraged requirement or in order to achieve to consider this approach and to define a the requirement standard appropriate to their sector where • Should – to indicate something which needed. is recommended as emerging practice Structure of the standard • May – to indicate permission or an emerging practice option The CLOCS Standard for construction logistics: Managing work related road • Vulnerable road user – a pedestrian, risk provides the standard for both cyclist, motorcyclist or person of construction logistic operators and reduced mobility construction clients. • Approved – officially deemed Sections 2.1 and 2.2 are applicable to acceptable by the client to meet a both operators and clients. Sections 3.1 specific requirement or quality to 3.3 are aimed at construction logistic operators and cover the three core areas of managing operations, vehicles and drivers. Section 3.4 covers essential elements of site and project safety, giving specific responsibility to the construction client. CLOCS Standard for construction logistics: Managing work related road risk 7
Section 2 Applicability and exemptions 2.1 Applicability Scope This document applies to commercial vehicles ranging from vans over 3.5 Applicable to all commercial vehicles tonnes gross vehicle weight to articulated delivering to, collecting from or servicing vehicles over 44 tonnes gross vehicle a project, premises or property where weight, including abnormal indivisible this standard applies unless otherwise loads and engineering plant. indicated by the client. All fleet operators serving contracts Demonstration resulting in the use of vehicles for delivery and servicing activities are Clients shall specify whether the standard included in the scope of this standard applies within contracts based on their unless otherwise indicated by the client. assessment of risk. The client will determine, within their own contracts, All fleet operators shall comply with the whether this standard: standard in the timeframe instructed by the client in agreeing the contract. This • Applies to all vehicles or vehicles over shall not be more than 90 days from 3.5 tonnes gross vehicle weight only the start of a contract unless special • Applies to non-construction vehicles circumstances apply. such as those providing additional services (e.g. catering) 8 Section 2 - Applicability and exemptions
2.2 Exemptions Scope Under certain circumstances special exemptions may be granted, for example: • Companies who deliver or service a site infrequently (to be specified by the contracting entity) • Where it is proved to be neither practical nor possible to comply with a requirement in that the functionality of a vehicle will be impaired • Utility companies who are not part of the project but who have a statutory undertaking to access assets on site Demonstration Based on an assessment of the level of risk, the client shall determine the definition of ‘infrequent’ within the contract. Fleet operators shall present any case for exemptions to the client. They shall demonstrate why the exemption is necessary, rather than relying on current legal exemptions. Clients may set their own criteria for which vehicle types fall into scope and any exemptions applied to specific operations. CLOCS Standard for construction logistics: Managing work related road risk 9
Section 3 CLOCS Standard for construction logistic operators and clients: Managing work related road risk 3.1 Operations 3.1.1 Quality operation 3.1.2 Collision reporting Requirement Requirement Fleet operators shall ensure the Fleet operators shall capture, investigate transport operation meets the standard and analyse road traffic collision of an approved independent fleet information that results in injury or management audit. damage to vehicles and property. All collisions shall be reported to their client Purpose or contracting entity. To ensure a baseline level of compliance against all regulatory requirements Purpose relevant to the road transport operation. To create transparency in the supply chain and enable fleet operators and Demonstration clients to work together to mitigate the This shall be demonstrated through risk of road traffic collisions and prevent current certification from an approved re-occurrence. independent audit body (such as the Fleet Operator Recognition Scheme (FORS), Van Demonstration Excellence, RHA Standard or other FORS- A log of all collisions shall be maintained equivalent standard). which shall include details of all evidence required to investigate an incident. Certification shall be within the period specified by the client / contracting entity. Reporting shall include lessons learned This period shall not be more than 90 and remedial measures identified to help days from contract award. prevent re-occurrence of similar incidents. Certification shall be renewed on an Fleet operators should use an approved annual basis. reporting mechanism to report all traffic collisions that result in injuries or damage to vehicles and property. 10 Section 3 - Standard for construction logistic operators and clients: Managing work related road risk
3.1.3 Traffic routing Fleet operators should provide driver Requirement training, briefings or pre-programmed Fleet operators shall ensure that any navigation systems to ensure the vehicle routes to sites or premises driver is aware of the specified route, specified by clients are adhered to unless the circumstances (if any) of deviating directed otherwise. from the route and the resulting Purpose consequences of not adhering to the To reduce the probability of collisions on route. routes to and from sites and premises. There should be clear evidence that any Demonstration deviations from the route as notified Fleet operators shall properly by the client or the public authority are communicate any routing and access addressed with the driver. The driver requirements provided by clients to all may be required to sign to acknowledge drivers accessing a site. the infraction. Mobile or very temporary sites (e.g. Fleet operators may ask drivers to emergency street works) are not subject demonstrate that they have understood to a routing requirement. any traffic routing or site access requirements by signing for them. The circumstances (if any) under which drivers may deviate from a specified route such as temporary road closure, or road traffic accidents shall be clearly specified by the client. Please also see Section 3.4.5 - Traffic routing. CLOCS Standard for construction logistics: Managing work related road risk 11
3.2 Vehicles 3.2.1 Warning signage 3.2.2 Side under-run protection Requirement Requirement Fleet operators shall ensure that Fleet operators shall ensure fitment of prominent signage is fitted to all vehicles side-guards to all rigid mixer, tipper and over 3.5 tonnes gross vehicle weight that waste type vehicles over 3.5 tonnes gross visually warns other road users not to get vehicle weight that are currently exempt too close to the vehicle. from fitment. Purpose Purpose To reduce the risk of close proximity To minimise the probability and severity incidents and increase road safety. of under-run collisions with vulnerable road users. Demonstration All vehicles over 3.5 tonnes gross vehicle Demonstration weight shall display external pictorial Fleet operators shall provide evidence stickers and markings to warn vulnerable that all rigid mixer, tipper and waste type roads users not to get too close to the vehicles over 3.5 tonnes gross vehicle vehicle. weight are fitted with side-guards. Fitment shall be on both sides of the Vehicles 3.5 tonnes gross vehicle vehicle unless this is proved impractical weight or less may display external or impossible. pictorial stickers to warn vulnerable roads users not to get too close to the vehicle. The text point size should be legible by a cyclist at a reasonable distance from the vehicle. 12 Section 3 - Standard for construction logistic operators and clients: Managing work related road risk
3.2.3 Blind-spot minimisation Requirement Fleet operators shall ensure all vehicles over 3.5 tonnes gross vehicle weight have front, side and rear blind-spots completely eliminated or minimised as far as is practical and possible through a combination of fully operational direct and indirect vision aids and driver audible alerts. Purpose To improve visibility for drivers and reduce the risk of close proximity blind-spot collisions. Demonstration A combination of appropriate vision aids and driver audible alerts shall be fitted to the front nearside of all vehicles over 3.5 tonnes gross vehicle weight. In addition, appropriate indirect vision aids shall also be fitted to the rear of all rigid vehicles over 7.5 tonnes gross vehicle weight. Class VI mirrors shall be fitted to all vehicles where they can be mounted, with no part of the mirror being less than two metres from the ground. All indirect vision systems shall be fully operational. Fleet operators shall make regular checks and take all reasonable measures to ensure all indirect vision systems remain fully operational. Fleet operators shall take steps to ensure that drivers recognise that use of indirect vision systems is an integral part of their job. CLOCS Standard for construction logistics: Managing work related road risk 13
3.2.4 Vehicle manoeuvring warnings Vehicles over 3.5 tonnes gross Requirement vehicle weight should be fitted with Fleet operators shall ensure all vehicles operational equipment to audibly warn over 3.5 tonnes gross vehicle weight are vulnerable road users when a vehicle is equipped with enhanced audible means turning right or reversing. to warn other road users of a vehicle’s left manoeuvre. Vehicles under 3.5 tonnes gross vehicle weight may be fitted with operational Purpose equipment to audibly warn vulnerable To reduce the risk of close proximity road users when a vehicle is reversing. collisions by audibly alerting vulnerable road users to vehicle hazards. Enhanced audible warnings may be supplemented by visual warnings to Demonstration vulnerable road users Vehicles over 3.5 tonnes gross vehicle weight shall be fitted with equipment to Audible warning devices should be audibly warn vulnerable road users when fitted with a manual on/off switch for a vehicle is turning left. circumstances, such as working at night, where it may be appropriate for the All vehicle manoeuvring warning systems device to be de-activated. shall be fully operational. Fleet operators shall make regular checks and take all reasonable measures to ensure audible warning devices remain fully operational. Fleet operators shall take steps to ensure that drivers recognise that activation of the device is an integral part of their job. 14 Section 3 - Standard for construction logistic operators and clients: Managing work related road risk
3.3 Drivers 3.3.1 Training and development Progressive training should include Requirement on-cycle hazard awareness and use Fleet operators shall ensure that all an appropriate mix of theoretical, drivers (including those exempt or not in e-learning, practical and on the job scope of Driver Certificate of Professional training. Competence) undergo approved progressive training and continued Training content should include but not professional development specifically be limited to: covering the safety of vulnerable • Induction to the company road users. • Induction to new contracts covering Purpose familiarisation with new routes, To ensure that all drivers have the vehicle types and sites knowledge, skills and attitude required to recognise, assess, manage and reduce the • Refresher training to ensure risks that their vehicle poses to vulnerable knowledge and skills are fully road users. embedded Demonstration • Remedial training to rectify any Each driver shall undertake approved deficiencies identified through theoretical training which includes safety reported collisions or previous of vulnerable road users. training Awareness training on the safety of Where applicable this training may vulnerable road users shall be progressive be aligned to Driver Certificate of throughout the life of the contract. Professional Competence. Drivers shall undertake training in the use and limitations of supplementary vehicle safety equipment. CLOCS Standard for construction logistics: Managing work related road risk 15
3.3.2 Driver licensing Demonstration To demonstrate that this requirement is Requirement fully met, fleet operators shall ensure that Fleet operators shall ensure that a all driver licences and endorsements are system is in place to ensure all drivers verified through a service that directly hold a valid licence for the category of accesses current Driver and Vehicle vehicle they are tasked to drive and any Licensing Agency (DVLA) data. risks associated with endorsements or restriction codes are effectively managed. Frequency of licence checks should be against an approved risk scale and Purpose licences shall be checked as a minimum To ensure that all drivers employed by the every six months. company hold a valid licence and any risks presented through an accumulation of Fleet operators shall have a policy in place endorsements are effectively monitored to ensure drivers report all professional and managed. or personal driving infringements to the responsible person who runs daily transport operations. 16 Section 3 - Standard for construction logistic operators and clients: Managing work related road risk
3.4 Standard for construction clients 3.4.1 Construction Logistics Plan 3.4.2 Suitability of site for vehicles fitted with safety features Requirement Clients shall ensure that a Construction Requirement Logistics Plan is in place and is fully Clients shall ensure that the condition complied with. of sites is suitable for vehicles fitted with safety features and side under-run Clients should approach this in a spirit of protection. partnership with fleet operators, who may have valuable views on how to achieve Purpose safety goals. To ensure the site is suitable for all vehicle types fitted with safety features Purpose and side under-run protection. To reduce the negative transport effects of construction work on local communities Demonstration and the environment by providing a tool to minimise construction trips and reduce Clients should carry out regular reviews the potential for collisions. of the topography of the site and where Demonstration necessary implement diversions as the Clients shall produce an approved site landscape changes. Construction Logistics Plan which includes Clients should ensure that the ground measures to minimise vehicle trips and is graded where the construction reduce the opportunities for collisions phase allows. with vulnerable road users, for example by considering specific sites such as schools near to the site. Clients shall ensure contractors are aware of and understand their obligations under the Construction Logistics Plan. A Construction Logistics Plan may be produced in its own right, or as part of fulfilling the requirement within this standard. CLOCS Standard for construction logistics: Managing work related road risk 17
3.4.3 Site access and egress Requirement Clients shall ensure that access to and egress from the site is appropriately managed, clearly marked, understood and clear of obstacles. Purpose To reduce the risks associated with vehicles turning or reversing in order to access or egress from site. Demonstration Clients shall ensure that effective traffic management principles are adhered to. Traffic management should first attempt to eliminate hazards by design e.g. one-way systems, traffic lights and calming measures. Where visibility is restricted or where it is deemed necessary, clients should ensure that a trained marshall is available to assist with vehicle manoeuvring. Where appropriate clients may consider the use of additional equipment such as blind-spot safety (e.g. Trixi) mirrors to aid the driver’s view of the road. 18 Section 3 - Standard for construction logistic operators and clients: Managing work related road risk
3.4.4 Vehicle loading and unloading 3.4.5 Traffic routing Requirement Requirement Clients shall ensure that vehicles are Clients shall ensure that a suitable, loaded and unloaded on-site as far as is risk assessed vehicle route to the practicable. site is specified and that the route is communicated to all contractors and Purpose drivers. Clients shall make contractors and To reduce risk of injury by segregating any other service suppliers aware that loading and unloading activity from they are to use these routes at all times the public. unless unavoidable diversions occur. Demonstration Purpose To ensure that construction traffic uses Clients should provide a stable, graded the safest and most appropriate routes surface on-site for vehicle loading and to site. unloading. Demonstration Clients should ensure an appropriate Clients shall ensure that options to person is nominated to manage all reduce peak hour deliveries to a site have deliveries and collections to site and been considered and where identified, supervise the loading and unloading arrangements to minimise peak hour process. deliveries implemented. Clients should identify a suitable ‘off- The circumstances (if any) under which loading area’ and ensure that approved drivers may deviate from a specified route loading and unloading plans are such as a temporary road closure, or road in place. traffic accidents shall be clearly specified by the client. Please also see section 3.1.3 Traffic routing. Mobile or very temporary sites (e.g. emergency street works) may not be subject to a routing requirement. Clients should demonstrate this by distributing maps and any other vehicle routing information to all companies and drivers accessing the site. Where appropriate, clients may consider the use of additional equipment such as blind-spot safety (e.g. Trixi) mirrors or LED indicator trailer lights at high risk junctions in the vicinity of the site. CLOCS Standard for construction logistics: Managing work related road risk 19
3.4.6 Control of site traffic, particularly 3.4.7 Supply chain compliance at peak hours Requirement Requirement Clients shall ensure contractor and sub- Clients shall consider other options to plan contractor compliance with requirements and control vehicles and reduce peak hour 3.1.1 to 3.3.2. deliveries. Purpose Purpose To ensure that requirements are being To reduce the risk of congestion and adhered to across the supply chain. collisions in the vicinity of the site. To minimise site deliveries, collections and Demonstration servicing access during peak hours. The client should ensure that it is Demonstration a contractual requirement for the contractor to check vehicles entering Clients should demonstrate as part of site and to take the appropriate action their Construction Logistics Plan the under the contract. options they have considered and acted The client should request from the upon to reduce the amount of trips to contractor a plan and / or process for site during peak hours. This may include complying with the contract. use of web / paper based delivery booking systems, consolidation centres, The client should also undertake regular vehicle holding areas, deliveries audits of the contractor’s process and during off-peak times or the use of compliance checks. This audit should alternative modes. include random vehicle compliance checks undertaken by the client. Care must be taken to ensure that undue pressure is not placed on drivers The client may request that every to meet time slots through contractual, reporting period the contractor should economic or management pressure submit to the client a summary of those when using a delivery booking system. checks and details the corrective action taken in the case of non-compliance. 20 Section 3 - Standard for construction logistic operators and clients: Managing work related road risk
Section 4 Case studies and considerations for implementation 4.1 Considerations for implementation The aim is for the CLOCS Standard for • Ensure that potential suppliers, construction logistics: Managing work contractors and sub-contractors are related road risk to be included within informed of the CLOCS Standard and construction logistics contracts, and requirements as soon as possible in adhered to as part of safe construction the procurement process for new logistic operations. In implementing the contracts, and make clear reference to standard, clients and operators should the CLOCS Standard and requirements consider: within tender documentation • Ensuring those responsible for • Be realistic in the timeframes given procurement or tendering within to operators to comply in the case the organisation are fully aware of of variations to existing contracts the requirements, their purpose (though within the 90 days stated in and the ways in which meeting the section 2.1) requirements can be demonstrated • Set up a method of ensuring and • Update relevant health and safety and monitoring compliance with the CLOCS procurement policies and strategies Standard and requirements, and the to include the CLOCS Standard and actions to be taken in the case of non- requirements compliance (as per requirement 3.4.7) CLOCS Standard for construction logistics: Managing work related road risk 21
4.2 Case studies Influencing Work Related Road Risk through projects Crossrail In 2008, Crossrail Ltd accepted a statutory and Driver Safety Working Group’; online commitment to train lorry drivers working resources for contractors; legal seminars on the project. This was a first for the covering the Corporate Manslaughter construction industry but it was also Act; Exchanging Places events with both the catalyst for a range of initiatives City and Metropolitan Police; stringent that would see Work Related Road Risk compliance checking of vehicles and (WRRR) introduced into Europe’s largest dedicated training for those involved; and civil engineering project. With intensive road safety material translated into 18 construction right in the heart of London, different languages. and thousands of vehicle movements each month, the health and safety of Collectively these interventions have vulnerable road users became a key redrawn the traditional boundaries of priority for the Crossrail project. health and safety to reduce risks in supply chains associated with every HGV doing a Launched in November 2009 Crossrail’s Crossrail journey. Crossrail has effectively award winning Lorry Driver Training bought forward a legacy for the programme has up-skilled 5,600 HGV construction industry by demonstrating drivers in ‘sharing London’s roads with large projects can change and that you vulnerable road users’. In April 2010 do not have to wait for legislation to Crossrail introduced contract requirements introduce work related road risk. that would see all transport operators, at every tier, undergo additional due In 2012 Crossrail was awarded the IOSH diligence and scrutiny by becoming bronze Transport and Logistics Award for Safety accredited through the Fleet Operator and in 2013 Crossrail won the Brake Fleet Recognition Scheme (FORS). Additionally, Award for Safer Vehicles. contractors working for Crossrail also have to meet stringent safety requirements on vans and lorries by fitting additional safety systems; now known as the ‘Crossrail standard’. From the middle of 2009 to this day Crossrail has innovated, developed and introduced a range of initiatives demonstrating a world class approach to construction WRRR. The project has established a comprehensive strategy of engagement with supply chains, stakeholders and the general public to change behaviours, raise awareness and improve vehicles and junctions. Initiatives include a dedicated ‘Vehicle 22 Section 4 - Case studies and considerations for implementation
Reducing road risk with a common standard Lafarge Tarmac Leading sustainable building materials individual contract hauliers who work on group Lafarge Tarmac fully supports its behalf. This equates to approximately the FORS standard. It aligns with the 2,000 drivers and vehicles. In addition, company’s commitment to be at the all Lafarge Tarmac Transport Supervisors forefront of continually improving are receiving FORS audit training. This driver and vehicle safety standards, will ensure that the standard can be both within its own business and the implemented at a national level and wider industry. The company believes that work can be done with the contract it is crucial for the industry to adopt a haulier supply chain to provide advice on common safety standard which can deliver the required vehicle modifications. safety enhancements quickly and lead to behavioural change from drivers now and Much of the company’s work is being in the future. co-ordinated between its Transport and Safety and Health teams, led by Lafarge Tarmac has taken a proactive the new role of Transport, Safety and approach and has a number of initiatives Health Manager. Adding this position underway, all of which support its to the business structure underlines its commitment to improving safety for all commitment to reducing road risk across road users. The company’s entire London the Lafarge Tarmac fleet. The manager’s fleet has been fitted with new safety remit includes leading on the company’s equipment, including side under-run bars ‘Driving Safety’ initiative. This sees its and side sensors with external audible transport teams from across the UK warnings. This standard is now being working to deliver challenging plans extended nationally across the business, that continually develop logistics safety with a plan to retro-fit 1,500 vehicles standards by focusing on each aspect of going forward. the logistics and delivery process. The company has also recently begun a programme of FORS accreditation for all CLOCS Standard for construction logistics: Managing work related road risk 23
Implementation of policies and initiatives to improve vulnerable road user safety Mineral Products Association (MPA) The Mineral Products Association (MPA) There has been progress in all areas, for is the trade association representing the example the industry has implemented aggregates, asphalt, cement, concrete and Driver Certificate of Professional related industries. MPA members produce Competence (CPC) approved Safeguarding 90 per cent of these materials supplied in Vulnerable Road Users training for the UK and the sector is by far the biggest industry drivers, focussed on the risks element of the construction supply chain, associated with construction delivery supplying over 200 million tonnes of vehicles. materials annually. Member companies have strongly For many years improving the health and supported the Metropolitan Police safety of employees and contractors has Exchanging Places initiative in London and been a major priority of the industry. run similar public events outside London. In early 2011, as a result of increasing concerns about road safety and in In 2012 MPA agreed a Vulnerable Road particular the risk of collisions between User Safety policy requiring extra driver delivery vehicles and cyclists, MPA training and the fitting of additional launched a Cycle Safe Campaign with a safety equipment to new vehicles and six-point action plan comprising: also a retro-fitting programme. 1. Promote driver and industry Given that the industry will continue awareness to deliver materials to a changing mix 2. Promote cyclist and public of thousands of construction sites awareness throughout the UK, MPA is clear that 3. Improve driver training delivery vehicles will have to co-exist with 4. Encourage the use of appropriate cyclists and other vulnerable road users, vehicle technology as we all have a responsibility to help 5. Liaison with schools make our roads safer. 6. Work in partnership 24 Section 4 - Case studies and considerations for implementation
Hanson Cement Heavy Goods Vehicle (HGV) safety devices Hanson Cement Hanson Cement, part of the Heidelberg and incident itself and establish the root Cement Group, are a leading supplier causes with certainty. The system also of heavy building materials to the UK offers security in terms of insurance construction industry. With depots claims. nationwide and a fleet of 190 HGVs Hanson are always looking to enhance Hanson fit nearside proximity sensors operations and make continued safety and to their vehicles which give an audible efficiency improvements. warning in the cab so the driver can recheck the nearside of the vehicle, as Hanson have fitted a number of safety well as giving an external spoken warning devices to their fleet in addition to and flashing light to anyone in close mirrors to minimise the risk of collisions proximity to the vehicle. with vulnerable road users. Drivers have additional warnings when operating Hanson have also developed their own in busy urban areas. Hanson receive flashing sign warning cyclists to stay feedback on safety and other systems clear of the nearside of an HGV, especially fitted to their vehicles, and drivers are when turning left. This will replace the adamant that the systems are of benefit standard sign currently seen on HGVs and and not a distraction whilst operating is similar to the nearside camera in that it HGVs. Drivers carry out defect checks on will activate when the vehicle is indicating the vehicle and report to the workshops left under 25mph. if any additional safety features are inoperable. Vehicles are fitted with four-way camera systems - one on the nearside, offside, front and rear. The nearside camera displays on the in-cab monitor when the nearside indicator is operated under 25mph. The rear camera will display on the in-cab monitor when the vehicle is reversing, giving drivers visibility of blind- spots when reversing or traversing to the nearside whilst changing lane or turning left. Everyone is aware of the impacts of fatal accidents and these features are helping to reduce that risk. Data from the cameras can be downloaded to carry out investigations or incident reviews. The system records and stores the images for seven days allowing us to analyse both the precursor to and the collision CLOCS Standard for construction logistics: Managing work related road risk 25
Achieving vulnerable road user safety through contractual compliance Costain As a responsible company, Costain takes minimum requirements for driver its role in society seriously and has taken competence. action to tackle this key issue concerning construction logistics and vulnerable road Inclusive within Costain’s standard is a user safety. Using industry best practice, compulsory requirement for all contracts Costain has established a set of measures to undertake and establish a specific risk and standards to prevent harm occurring assessment and construction logistics from the interface between vulnerable management plan which will ensure their road users and any of the vehicles contracts ensure the safest travel route involved within Costain’s contracts. to and from Costain sites, minimising as much as possible the interface between The implementation of specific safety construction vehicles and vulnerable road standards for vehicles that travel to and users. from Costain projects has commenced within the M25 with full compliance Costain and its supply chain who operate required during 2013. Costain are also vehicles greater than 3.5 tonne must working with their supply chain to achieve accreditation to bronze standard progress the adoption of these standards with the Fleet Operator Recognition outside of the M25 during 2014 with an Scheme (FORS). Compliance with Costain’s aim to encourage the wider adoption of standards is measured on all their best practice in logistics and cycle safety contracts achieved by all vehicles being across the construction industry. assessed upon entering Costain sites without exception, against a checklist. The Costain standard specifies minimum requirements for all types of construction vehicles greater than 3.5 tonnes and 26 Section 4 - Case studies and considerations for implementation
Extending cycle safety standards beyond HGVs to mobile plant Laing O’Rourke Laing O’Rourke, together with its services to better understand how vehicle and logistics provider Select, has fitted movements impact other road users. its entire nationwide fleet of HGVs with This has allowed Select to plan and cameras and vulnerable road user safety adjust its operations to reduce risk. The equipment. camera systems are also a powerful tool in encouraging professional driving Select’s camera systems have advanced standards. recording capability that allows the company to use the recorded data Select operates some of the largest items of construction plant in the industry. It takes a ‘catch all’ approach to vulnerable road user protection and has extended the HGV scheme to include mobile cranes and concrete pumps, which are not currently covered by HGV safety rules. The programme has met with widespread driver approval and is being supported with the adoption of the new work related road risk standard nationwide. London Construction Consolidation Centre Wilson James Wilson James’s LCCC is the only dedicated Professional Competency (DCPC) training consolidation centre in London, which and receiving regular toolbox talks on supports materials management for cycle awareness. construction in the capital. It is estimated to reduce supplier vehicles travelling to Drivers know their routes and do not block projects it supports by 68 per cent. cycle lanes waiting near to site. Ninety- eight per cent of consolidated deliveries By investing in safety equipment for arrive on time. vehicles, and training for staff, the centre contributes to making the roads a little safer for all users. LCCC vehicles are all fitted with Class V and VI mirrors, cyclist proximity sensors and side-guards to reduce the likelihood of incidents with cyclists and pedestrians. Warning signs for cyclists are displayed to the rear of vehicles and drivers are undertaking Driver Certificate of CLOCS Standard for construction logistics: Managing work related road risk 27
Commitment to delivering progressive driver training O’Donovan Waste Disposal Ltd O’Donovan Waste Disposal Ltd is one Again, with their driver’s participation of London’s largest independent waste and input, all O’Donovan HGVs are fitted management companies and the only with the side-scan detection systems, independent company to have achieved side impact bars, cameras, Fresnel lenses, gold FORS accreditation. warning triangles, fire extinguishers and cycle safety stickers. As a further Having started a driver focus group demonstration of their commitment, to gain a better understanding of O’Donovan has two in-house National what skills needed to be enhanced, an Examination Board in Occupational Safety inclusive strategy for driver training and and Health (NEBOSH) trained staff, on development was implemented in 2010. hand to give employees and clients advice Three years in and the commitment to and assistance with any health and safety training has helped ensure standards matters, including training. continually improved in health and safety In order to deliver training to fit with and wellbeing, alongside improving their drivers’ requirements and without sustainable development. All drivers have disrupting the service to clients, achieved NVQs in HGV driving, are Safe O’Donovan became a registered training and Fuel Efficient Driving (SAFED) trained centre. This enables delivery of training and hold CPC cards surpassing what is out of hours and on Saturdays. The legally required. managing director Jacqueline, is also now Having participated in the pilot of the a qualified trainer delivering courses Crossrail e-learning initiative, it is now in-house. compulsory for all new starters to undertake as part of their induction the Crossrail one-day classroom interactive training and CSCS touch-screen health and safety training. All new drivers are allocated a ‘buddy’ who helps mentor them until they are familiar with the daily procedures. These include specified routes as planned by the transport manager which avoid cycling hotspots. Drivers are also encouraged to undertake the ‘Safe Urban Driving’ training course which includes an on-cycle session out on the road so drivers get to experience the cyclists view. Drivers reports, identifying and celebrating efficient and safe driving, are circulated weekly, as well as updates about performance and training which are distributed via a newsletter. 28 Section 4 - Case studies and considerations for implementation
Building a culture of cycle safety excellence Mace Group Mace is an international consultancy and transport operators in line with the construction company offering integrated proposed industry standard services across the full property and infrastructure life cycle. • Earlier planning actions for construction logistics for projects The safety of people is at the heart of what Mace does and the company is • New auditing processes for projects working to transform its approach to off- and across the supply chain site construction logistics for the projects • Engagement with clients and their it delivers. Mace is proud to be part of the people through cycle safety events industry forum committed to improving road safety. • New training and development events for Mace staff, particularly those who In line with the vision to develop a cycle to and from work common industry standard that reduces risks posed by construction vehicles Mace has a long-standing commitment to vulnerable road users, Mace have to improve project start up processes; implemented the following cycle safety the company believes that effective measures: planning and strong leadership will help to influence positive behaviours that help to • A robust review of project delivery create a safety culture. arrangements such as routes to site, access arrangements, signage and Mace will continue its work to reduce barriers risks to cyclists by setting high safety standards across all our business • New FORS accreditation and activities, and promoting a culture of registration requirements for suppliers safety excellence. delivering to Mace projects and new vehicle standards for fleet and CLOCS Standard for construction logistics: Managing work related road risk 29
Section 5 Next steps and further information 5.1 Next steps The CLOCS Standard for construction requirements. Supplementary guidance logistics: Managing work related road risk has been produced in the same way as (WRRR) is a key step in improving the the requirements within this document management of work related road risk by – in close collaboration with construction providing a common standard for use by industry organisations and associations. UK authorities and construction logistics clients and operators. The requirements within this document are to be kept under review in order to The standard is supported by take into account collective feedback, new supplementary guidance that will research findings and emerging practice assist organisations in implementing in relation to managing work related and ensuring compliance with the road risk. 30 Section 5 - Next steps and further information
5.2 Further information For further information visit www.clocs.org.uk An electronic version of this document can be downloaded from the following link: CLOCS Standard for construction logistics: Managing work related road risk (WRRR) ‘A construction industry initiative to improve vulnerable road user safety’ http://www.clocs.org.uk/standard-for-clocs/ Further useful information can be found in the following guides and publications: CLOCS Guide – managing supplier compliance http://www.clocs.org.uk/wp-content/uploads/2014/07/CLOCS-Guide-managing-supplier- compliance.pdf CLOCS Guide – managing driver training and licensing http://www.clocs.org.uk/wp-content/uploads/2014/07/CLOCS-Guide-managing-driver- training-and-licensing.pdf CLOCS Guide – managing work related road risk in contracts http://www.clocs.org.uk/wp-content/uploads/2014/07/CLOCS-Guide-managing-work- related-road-risk-in-contracts.pdf CLOCS Toolkit – managing collision reporting and analysis http://www.clocs.org.uk/wp-content/uploads/2014/07/CLOCS-Toolkit-managing-collision- reporting-and-analysis.pdf Construction logistics and cyclist safety - summary report Transport Research Laboratory http://www.trl.co.uk/online_store/reports_publications/trl_reports/cat_road_user_safety/ report_construction_logistics_and_cyclist_safety_summary_report.htm Construction logistics and cyclist safety - full technical report Transport Research Laboratory http://www.trl.co.uk/online_store/reports_publications/trl_reports/cat_road_user_safety/ report_construction_logistics_and_cyclist_safety_technical_report.htm Driving at work: Managing work-related road safety Department for Transport / Health and Safety Executive http://www.hse.gov.uk/pubns/indg382.pdf Improving road safety through procurement Transport for London http://www.clocs.org.uk/wp-content/uploads/2014/05/improving-road-safety-through- procurement.pdf CLOCS Standard for construction logistics: Managing work related road risk 31
Construction Logistics Plan Guidance for developers Transport for London http://www.clocs.org.uk/wp-content/uploads/2014/05/construction-logistics-plan- guidance-for-developers.pdf Construction Logistics Plan Guidance for planners Transport for London http://www.clocs.org.uk/wp-content/uploads/2014/05/construction-logistics-plan- guidance-for-planners.pdf Further information on the Fleet Operator Recognition Scheme (FORS) is available from www.fors-online.org.uk 32 Section 2 - Applicability and exemptions
CLOCS Standard for construction logistics: Managing work related road risk 33
Looking out for vulnerable road users www.clocs.org.uk CLOC SG ce train uide lian ing - M p an an om d l ag c 4 3.3.1 ice in 3.2. le Traini ns g r ic ng a ie Veh uvring develo nd in pl g dr pme n oe up s ive ma arning nt t gs en r w ipm gin ana n qu isa ot 3 3. iver g e Bli 3.2. im sp tio Dr nsin 3.2 lic -M ty min d- e e n uide saf icle isk in contracts / CLOCS G CLOCS Guide - Veh Side under-run CLOCS Standard Standards for protection for construction Standars for construction Constructionlogistics: Managing work Logistics: 3.2.2 logistics: Managing Related Road Managing RiskRelated Work (WRRR) work related Road Risk (WRRR) road risk Req u irem ent oad r Guid ance d r op Qua 1.1 3.2 ning e Wa nag er lity s te ion si g 3. .1 r a rd St the l at e da k r RS r to an or w FO efe 3.1 3.1.2 n g Traf.3 n R io i rou f i c Collis ing ag an ting t repor M in g ly s is - id e n a g a c li e Re - M a nd a n u SG nt i fer to o l k i t OC nstr u c ti o n CLOCS To rting a o collision rep L s C 34 Section 5 - Next steps and further information
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